Service specialist jobs in Bellflower, CA - 3,467 jobs

Job Title: Customer Service SpecialistJob Description The Senior Customer Service Specialist acts as the primary liaison between the company and major aerospace customers, overseeing all routine business activities related to customer orders. This role involves processing purchase orders, coordinating schedule changes, offering post-sale support, preparing price quotes, and resolving billing disputes. The ideal candidate will possess strong ERP and Microsoft Office skills, excellent communication abilities, and the capacity to work collaboratively across internal teams to ensure customer satisfaction and efficient order management. Responsibilities + Process customer purchase orders efficiently. + Coordinate schedule changes to meet customer needs. + Provide comprehensive post-sale support. + Prepare accurate price quotes for customers. + Resolve billing disputes promptly and effectively. + Manage order entry, including from multiple portals. + Oversee portal management for various customer portals. + Administer contracts, including long-term agreements and terms and conditions. + Assist with price estimates and coding as part of a broader scope. Essential Skills + Minimum of 5 years of customer service experience. + Experience in the aerospace industry. + ERP system knowledge, preferably AS400 or Oracle. + Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint). + Excellent communication and interpersonal skills. + Strong organizational and multitasking abilities. + Ability to work independently and take initiative. Additional Skills & Qualifications + AS/AA degree or equivalent. + Flexibility to meet diverse customer needs. + Experience with contracts administration and pricing. Work Environment The position is fully onsite, operating Monday to Friday from 7 am to 3:30 pm PST. The work setting is a cubicle environment, within a team of 6-8 members, adhering to ITAR compliance regulations. Job Type & Location This is a Contract to Hire position based out of Valencia, CA. Pay and Benefits The pay range for this position is $26.01 - $38.70/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Valencia,CA. Application Deadline This position is anticipated to close on Feb 2, 2026. About Aston Carter: Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing double diamond winner for both client and talent service. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.

Job Title: Customer Account Rep Pay Rate: $35 - $38/hr ZIP Code: 93063 Keywords: #CustomerAccountRep #CustomerAccountRepresentative Benefits: Medical / Health Benefits with multiple plan options, Flexible Spending Accounts, Dental and Vision / glasses / prescription contact lens and eye test options available. On the job training / cross-training to develop and expand skills, creating opportunity for advancement and personal development. Tuition reimbursement available for relevant development opportunities. Life Insurance, disability insurance, and voluntary life insurance for family members available. Accident and critical illness insurance optional. Scheduled performance reviews create opportunities for advancement and pay increases. We have many success stories from individuals who took advantage of the training, cross-training, and personal development opportunities for advancement. We also have success stories of individuals who desired a reliable, scheduled and consistent career with appropriate work-life balance, health benefits and good job security. Whichever way you define success, this work culture cares about team members and treats each individual with dignity, inclusion, respect and recognition. A Referral Program compensates active employees for referring friends and former colleagues when the referral results in hiring the person. Our team has grown with referrals and internal promotions. Responsibilities: The Senior Customer Account Representative will oversee different customer accounts , particularly those with Long Term Arrangement (LTA) contracts as well as some more bespoke customers. Support the strategic account managers working on new business due to their knowledge and understanding of the existing customer portfolio and may be required to support bid-related activities. The Senior Customer Account Representative has responsibility for ensuring that the price is accurate for customer orders such as miscellaneous repairs or spares quotes, which may include orders of significant value. Seeking buy-in from various key internal stakeholders before responding to new customer requests and presenting information back to the customer. Responsible for the contract review process, working closely with Commercial colleagues internally. Act as the voice of the customer and ensure timely resolution to all customer orders and enquiries. Support the production of the monthly and annual forecasts based on historical sales and customer trends, supporting forecasting and planning. Receive, review, and enter purchase orders into the enterprise resource planning (ERP) system and delegate to the administration team as required. Responsible for ensuring the PO is accurate and internal stakeholders have provided agreement. Formally acknowledge the PO with the customer. Responsible for ensuring customers are responded to in a timely manner and they are accountable for the communication both internally and externally. Works closely with all internal functions, including Trade Compliance, Finance etc. to ensure everything is placed to enable Client is able to deliver to the customer. Able to escalate matters to the Customer Account Manager and use judgement as to when this appropriate. Be aware of legislation requirements and keep up to date with Client internal training on such topics. Track and reconcile internal and external customer score cards, which includes verification of the metrics by which Client is judged. Collaborate directly and attend meetings with the Finance function, including shared service teams, to manage and reduce accounts receivables, accountable for resolving disputes that affect cash collection. Deliver quotations to customers and coordinate with various functional leaders to ensure questions are answered until the order is received or the opportunity is closed as lost. Monitor and actively manage customer portals to ensure prices, quantities, lead times and contract terms are acceptable in accordance with authority delegated by appropriate functional leaders (i.e., Finance, Commercial, and Operations). Utilize business systems, including CRM, portal management and workflow tools, to expedite the process of receiving, reviewing, responding and booking orders. Resolve customer complaints, which may include warranty, delivery, or quantity disputes, and in the most beneficial manner. Qualifications: Awareness of the regulations pertaining to the products and customers for which the employee is responsible (i.e., FAR, DFARS, DEFCONS, etc.) Ability to understand and follow specific instructions and procedures Ability to gather data, to compile information, and prepare reports Strong verbal and written communication skills Presentation skills Ability to influence stakeholders Excellent customer service orientation Track record of building and maintaining customer/client relationships Well-organized, detail-oriented, and ability to multi-task Ability to work independently and prioritize duties with minimal supervision, in order to meet deadlines Strong prioritization skills Ability to visualize and plan objectives and goals strategically Conflict management skills Decision making skills Education: High School Diploma/Equivalent and work experience that will allow successful performance of job expectations Years Experience: 4-6 years of experience in customer account management or similar. Customer service, Microsoft Office Suite, SAP, Salesforce.com, Robot Morning/Demand Line If you are interested in this role, please apply via the apply now link provided. Our overriding goal is to provide quality staffing solutions that help people, organizations, and communities succeed. Belcan is a leading provider of qualified personnel to many of the world's most respected enterprises. We offer excellent opportunities for contract, temporary, temp-to-hire, and direct assignments. We are the employer of choice for thousands worldwide. For more information, please visit our website at Belcan.com Belcan is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.

Job Description: " Top Required Skills: Needs to be tech savvy (microsoft office) Professionalism when communicating via email May deliver mail packages in person so needs to be CS oriented May need to help with other tasks as assigned and will be on feet most of the time.*** " Remote/Onsite: Onsite // USA-Los Angeles-CA-350 South Grand Avenue, 44th Floor " Time Zone Requirements: PST " Pay Rate: $18.00 - $20.00 " Mark Up: 30.99% " Start Date: Nov 1st " Assignment Length: 3 months - but could be shorter assignment as this is a fill in for a leave of absence. Please ensure that Candidates understand that: Assignment lengths are estimated based on the expected load or scope of work. There is a possibility that the work may last longer or finish sooner than anticipated. If the work extends beyond the expected duration, we will extend the assignments. Conversely, if the work concludes earlier, we will attempt to find alternative assignments at Epiq. However, if we are unable to do so, the assignment will come to an end. " Work Schedule: 8am-5pm PST " Training Schedule: Will need to complete onboarding training for the Client and will get on-the-job training " Interview Process: 1 interview with HM and may need to meet with Client " Background Check: Yes, " Potential for Conversion to FTE: TBD " Potential for Extension: TBD " Parking: Cost is $210 to park but there is public transport. Epiq or the client do not cover this expense Summary A Service Specialist is part of a team that provides various administrative support to our clients which may include; copy, print, mail, hospitality, facilities, and receptionist services. Essential Job Responsibilities " Mail Services includes metering, sorting, and distributing mail and accountable packages per schedule " Copy Services includes accurately producing copy, print and scan projects per written instructions " Reception includes answering incoming telephone calls and routing to the appropriate person, will greet and announce visitors in a friendly and professional manner " Hospitality Services includes coordination and upkeep of client conference rooms, common areas and kitchens. Inspect and ensure that all rooms are clean, stocked with supplies and ready for continual use. Organize and distribute client kitchen supplies. Maintain inventory control and order supplies as needed. " Floor Coordination includes the upkeep of copy rooms and stocking of general supplies, delivery of paper, and basic daily maintenance " Facilities Services may include hanging pictures, small office moves, cleaning services and communication with key client contacts regarding building/equipment concerns. Qualifications & Requirements " High School Diploma or GED " Minimum of 1 year work experience in a customer services field " Ability to multitask with attention to detail " Ability to resolve issues with professionalism and tact " Ability to lift or move 40 lbs. or greater " Ability to grasp, lift or carry packages on a standard wheeled cart with a load capacity of 75 lbs. " Ability to walk, bend, kneel, stand or sit for an extended period of time About ApTask: ApTask is a leading global provider of workforce solutions and talent acquisition services, dedicated to shaping the future of work. As an African American-owned and Veteran-owned company, ApTask offers a comprehensive suite of services, including staffing and recruitment solutions, managed services, IT consulting, and project management. With a focus on excellence, collaboration, and innovation, ApTask provides unparalleled opportunities for professional growth and development. As a member of the ApTask team, you will have the chance to connect businesses with top-tier professionals, optimize workforce performance, and drive success across diverse industries. Join us at ApTask and be part of our mission to empower organizations to thrive while fostering a diverse and inclusive work environment. Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview. Candidate Data Collection Disclaimer: At ApTask, we prioritize safeguarding your privacy. As part of our recruitment process, certain Personally Identifiable Information (PII) may be requested by our clients for verification and application purposes. Rest assured, we strictly adhere to confidentiality standards and comply with all relevant data protection laws. Please note that we only collect the necessary information as specified by each client and do not request sensitive details during the initial stages of recruitment. If you have any concerns or queries about your personal information, please feel free to contact our compliance team at . Applicant Consent: By submitting your application, you agree to ApTask's (*************** and , and provide your consent to receive SMS and voice call communications regarding employment opportunities that match your resume and qualifications. You understand that your personal information will be used solely for recruitment purposes and that you can withdraw your consent at any time by contacting us at ************ or ***************. Message frequency may vary. Msg & data rates may apply.

Golden State Water Company is one of the largest investor-owned water utilities in the United States. We deliver quality, reliable water to more than 1 million people in over 80 communities throughout California. Golden State Water has been in business for more than 90 years because we put customers first. Accountability The Customer Service Center Associate is proficient in the use and application of the tools, equipment, software, processes, and procedures required in the performance of the position's essential duties and responsibilities. Duties and responsibilities are prioritized according to the work unit assigned and performance measures are based on competencies to include accountability, customer focus, teamwork, problem solving, and productivity. Essential Duties and Responsibilities • Responds professionally and effectively to all types of customer inquiries and service requests via multiple channels of customer contact and according to Company and regulatory performance standards across all customer service areas • Creates and accesses customer records, researches, and navigates efficiently through the Customer Information System (CIS) to resolve customer complaints and account discrepancies • Assists customers with online customer self-service and electronic payment portal system access, navigation, and resolving technical issues • On a daily basis, assigns, tracks, and monitors on-cloud meter reading route downloads/uploads, provides assistance and support to users of the FCS Itron on Cloud software and smart devices • Analyzes and edits meter read data; with appropriate follow-up action • Processes customer payments accurately and prepares cashiers reports and deposits • Processes new customer applications and renewals for a variety of programs that may include but is not limited to Customer Assistance Program (CAP), hydrant meters, new services, backflow compliance, and fire flow tests, etc. • Dispatches service and trouble calls accurately and timely to field service personnel • Accesses and researches field service orders, monitors Key Performance Indicators (KPI), and navigates efficiently through Mobile Workforce Management (MWM) system • Notifies GSWC management team and other departments of emergencies such as water outages, main breaks, etc. • Performs higher level customer service center duties that include but are not limited to: o Sharing knowledge and mentoring newly hired staff o Responding to calls in the quality assurance and/or escalation phone skill sets o Completing quality audit checklists as assigned by supervisor(s) o Communicating complex regulations, billing and rate information to customers o May provide MWM and CC&B user support to Water Operations staff o Performs other duties as assigned The above job description is not intended to be, nor should it be construed as, exhaustive of all responsibilities, skills or competencies associated with this job. Minimum Qualifications • High school diploma or equivalent • Two (2) years relevant work experience at GSWC or five years of customer service experience in a professional environment • Familiarity with utility or comparable service industry, contact center systems and customer information system terminology • Must be proficient in computer skills including Microsoft Office • Must be able to read and interpret documents such as regulations, procedure manuals, and rate schedules, etc. • Must be able to demonstrate the ability to prioritize assignments and work in order of urgency and sensitivity • Proficiency in PC applications such as Windows, Word Processing, Spreadsheets and Internet • Good written and verbal communication skills • Ability to communicate effectively with their supervisor, co-workers and the public • Ability to perform basic mathematic functions, calculate figures, and reconcile account information • Bilingual skills may be required May require varied shift assignments based on business needs, including working in all weather conditions, during all hours of the day. Physical demands include but are not limited to standing, climbing, walking, lifting, bending, pulling and/or pushing, grasping, reaching, stooping and crouching, sitting, typing, walking, reading, writing, color determination, speaking and listening for extended periods of time. Qualities of a Successful Customer Service Center Associate • Trustworthy; strong personal integrity • Strong level of accountability and ownership • High quality communication skills, both verbal and written (including email) • Analytical and critical thinker • Ability to maintain strong relationships with field service personnel. • Collaborative and team oriented • Professional with internal and external customers • Customer service-oriented • Excellent multi-tasking, time management and organizational skills • High degree of initiative; a self-starter BENEFITS Our Company supports our employees with rich benefit programs and resources to help them thrive today and prepare for tomorrow. Benefit options include medical, dental, and vision plans with the Company currently paying 85% of the monthly premium for employees and their eligible dependents. We also offer paid vacation and sick time and twelve Company paid holidays per year. To help our employees plan for the future, we offer both a 401(k) retirement plan as well as a Defined Contribution Profit Sharing retirement plan. Additional benefits include life, AD&D, and LTD insurance as well as health savings account and flexible spending plans. COMPENSATION INFORMATION The compensation range provided is in compliance with state specific laws. Multiple factors are used to determine the actual starting rate of pay for all of our positions, including specific skills, years of experience, education, certification(s), and other job related factors. The responsibilities of this position will involve access to information that may be considered confidential, private and sensitive. Therefore, the individual filling this position will be required to both allow and pass a background check. NOTE: Reasonable accommodations will be made to enable individuals with special needs to perform the essential functions.

Alta Resources is Hiring! Earn $17.00-$19.00. Based on Experience. The Customer Care Representative position provides professional, quality, and "best in class" service (and sales support) for existing or prospective customers by using a consultative approach that reflects the culture and philosophies of Alta and our clients. This position will involve work activities in many capacities including, but not limited to: inbound and/or outbound phone calls, email, sample fulfillment, data entry, and validation of orders. The Customer Care Rep will also handle complex compliance issues as they will be supporting an Alta client that may be regulated by a federal and/or state government agency. Additional duties may include updating reports, assist in the final testing of new surveys and processes, and some data analysis. This role is responsible to facilitate, analyze and resolve any customer issues, provide product support and/or investigate questions or follow up to resolve those concerns in an accurate and timely manner to ensure customer retention and loyalty. This Role will also work to resolve transferred call issues and answer process questions, all following a designated escalated system process designed by Alta's Client. Essential Duties & Responsibility Serves as a company ambassador by delivering a high level of professionalism and quality through the delivery of exceptional customer service and support by utilizing strong verbal and written communication skills and effective telephone techniques. Builds relationships and rapport with customers through a conversational and consultative approach. Troubleshoots and problem solves customer's issues or concerns by providing solutions, recommendations, replacements, gathering of sensitive information, and/or detailed product information with a sense of urgency while using a positive and empathic approach at all times. Handles complex compliance issues as Alta's client may be regulated by a federal and/or state government agency. Completes, maintains, and processes pertinent paperwork and records with a high attention to detail to ensure accurate data is entered in CRM, client systems, and other technology as needed. Additional duties may include balancing of orders, updating reports, assist in the final testing of new surveys, and some data analysis. Completes daily tasks within pre-established timelines by appropriately prioritizing multiple tasks within or across projects or cross functional teams with minimal direction from management. Meets all identified team and client performance metrics, goals and deadlines in a fast paced, ever changing, high performing team based environment. Provides back up support to other teams as needed. Takes the initiative to obtain and consistently upgrade product knowledge. Escalates issues and reports quality issues per procedures. Identifies potential sales opportunities with consumers regarding their product needs, or up selling related products. Builds relationships and works closely with client, Alta co-workers, and all levels of the organization in a positive manner to supply necessary updates and reporting as needed. Recommends improvements to management in service, product, procedures, and/or packaging to support operational excellence or to prevent future issues of a similar nature. Report any training needs or system error/discrepancies to the supervisor. Complete other tasks as deemed appropriate by supervisor. Regular attendance, punctuality and adherence to agreed-upon schedule of availability are conditions of employment and essential function of this position. Other duties may be assigned. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Displays a high level of confidence, enthusiasm and a positive attitude with the desire to succeed and exceed customer expectations. Has a passion to serve others. Excellent interpersonal, verbal and written communication skills. Ability to establish rapport, builds relationships and loyalty with external and internal customers and coworkers, and remains tactful when communicating negative information. Demonstrate an ability to display patience, empathy, and strong listening skills while ensuring customer needs are fulfilled in a timely and satisfactory fashion. Demonstrate an ability to maintain composure while diffusing and professionally negotiating a high-tension situation on a routine basis. Strong retention skills with the ability to follow a process flow and/or script as needed. Highly self-motivated with the ability to prioritize complex, diversified responsibilities, multi task effectively and execute tasks with minimum supervision. Strong organization and time management skills. Ability to remain focused and productive with tasks that may be repetitive. Strong attention to detail and accuracy. Solid logical decision making and troubleshooting skills with the ability to problem solve in a timely and effective manner. Exercises good judgment. Takes ownership of issues or questions and will escalate problems to the appropriate person and follow up accordingly to the customer. Knows when to involve supervisors. Ability to maintain a high level of confidentiality by handling sensitive and private client and customer information in accordance with Alta Resources and Client's policies and regulatory requirements. Embraces change and is flexible to the needs of the business and team. Proven ability to meet deadlines and key metrics, work independently, as a team player, and drive results in a fast paced, team based environment. Must be willing to assist teammates and build strong relationships to achieve company and department goals. Ability to accept and apply coaching and feedback from leadership. Proven track record of reliability and a strong work ethic is a must. EDUCATION and/or EXPERIENCE High school diploma or equivalent (GED, HSED) required. Post high school education is preferred. Previous work experience in customer service, sales, training, or member retention required. Industry experience or any other service related industry experience is a plus. Ability to quickly learn complex program and product knowledge, work on a PC, accessing and navigating multiple software applications in a Windows environment while talking to the customer on the phone via a headset at the same time. Beginner to Intermediate knowledge and use of Microsoft Suite, primarily in Word, Excel, PowerPoint, and Outlook is desired. Keying data entry efficiently and accurately with proficiency in typing/keyboard is required. Polished phone demeanor, tone and etiquette is required. Neenah, WI | Brea, CA | Fort Myers, FL | Pasig City, PH | Belize City, BZ | Mexico City, MX About Us | Careers | Need Assistance | 877.464.2582 | Privacy Policy

Professional Search Group OC is seeking a dedicated Member Services Consultant (MSC) to join our client's team at their Branch in Fullerton, CA. In this universal role, the Member Services Consultant will provide exceptional service to both new and existing credit union members by addressing their financial needs and recommending appropriate products and services. The Member Services Consultant position requires the ability to multi-task, manage teller duties, and handle account openings, transactions, and general inquiries. This is a temporary assignment, through March, covering a maternity leave. Professional Search Group OC is proud to partner with a member focused credit union with over 70 successful years in business. Ready to be a part of a great organization?! APPLY! Member Service Consultant Responsibilities: • Serve as the initial point of contact for members, assisting with membership applications, account openings, and financial transactions. • Identify members' financial needs and recommend suitable credit union products. • Assist with teller responsibilities as needed, ensuring accuracy and efficiency in all transactions. • Achieve a qualified volume of product referrals while delivering superior membership. • Provide high-quality service to both internal and external members, ensuring a positive and seamless experience. Member Service Consultant Qualifications: • 1+ years of experience in sales, cash handling, and customer service. • Knowledge of consumer loan products and experience in a sales-oriented environment, preferably in the financial industry. • Strong communication and member service advisory skills. • Proficient in computer skills, including word processing and spreadsheet software. • Ability to follow written and verbal instructions effectively. Apply for this amazing opportunity today! Donovan Aranda Division Manager 562-378-0027 Donovan.aranda@us-psg.com

About the Job About the Role: We are seeking a highly motivated Ocean Import Operations Assistant to join our growing logistics team. This position is responsible for managing the full cycle of ocean import operations, ensuring timely, compliant, and cost-effective movement of cargo from origin to final delivery. Key Responsibilities: Handle end-to-end FCL and LCL ocean import files including ISF, arrival notice, customs clearance, and delivery arrangements. Communicate daily with steamship lines, truckers, customs brokers, warehouses, and customers. Prepare and review all necessary import documentation (BL, invoice, packing list, arrival notices). Coordinate with CBP, FDA, USDA, and other government agencies when required. Update shipment milestones in the system and maintain accurate records. Provide proactive communication and problem resolution for clients. Support billing, cost entry, and file closing in accordance with company procedures. Qualifications: 1+ years of experience in Ocean Import Operations Assistant within freight forwarding or NVOCC. Strong knowledge of HTS, Incoterms, ISF, customs entry process, and U.S. import regulations. Excellent communication, multitasking, and organizational skills. Ability to work in a fast-paced, deadline-driven environment. Proficiency in MS Office and logistics software.

We are Southern California's leader in uniform and linen services - family owned and operated since 1932. Our proud heritage of quality service started 89 years ago, and the operation has remained in the family ever since for 4 generations. Medico Professional Linen Service is a uniform and linen service specializing in private practice and medical clinic businesses in the Southern California area. This operation is the largest linen and uniform service specializing in this niche in the United States and is now being mirrored by our industry peers in other regions of the country. Our values of team work, quality, and service have been at the heart of what we do and have strengthened our brands and business relationships. The Route Representative is responsible for servicing the accounts of Medico Professional Linen. Medico Professional Linen Service is a textile rental service organization. Primary responsibility is the customer service of existing and new accounts. If you are career minded and growth-oriented and have aspirations to work for a company that is the leader in quality and service in its industry, then this position is for you. This position is responsible for servicing a broad range of customer accounts. Skills and Abilities: Must have the ability to communicate effectively both verbally and in writing. Required to maintain an eligible driving record. Preferred knowledge and understanding of linen industry. Knowledge and understanding of maintaining route books, route billing and codes. Knowledge and understanding of operating a hand held device. Ability to work well with others and problem solving customer concerns onsite. Must have a professional manner and appearance. Must have exceptional organization and customer service abilities. Must have the ability to learn and participate in group training sessions. Computer literate. Position includes required ability to lift more than 30lbs and required ability to stand and walk for eight or more hours per day. Education: Must have a high school diploma or GED equivalent. Experience: Must have an eligible driving record with at least 5 years driving experience. Class A Drivers preferred. Benefits: Hourly Wage Pension Plan Comprehensive Insurance Program Paid Holidays and Vacation Serious Applicants only! Job Type: Full-time Salary: $23.00 - $26.00 per hour (Class C) $25.00 - $28.00 per hour - Class A Benefits: Dental insurance Health insurance Paid time off Vision insurance Schedule: 10 or 8 hour shift Monday to Friday Must be available weekends Work Location: In person American Textile Maintenance Co. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

About the Foundation: The mission of The Ralph M. Parsons Foundation is to improve the quality of life for all people in Los Angeles through impactful grants and strategic initiatives that advance community well-being. To achieve our mission we employ a constellation of interrelated activities that promote civic and cultural vitality, economic stability, access to high quality education and health care, and neighborhood safety and resilience. Our guiding values are collaboration, courage, humility, openness and responsiveness. More information on the Foundation can be found at The Ralph M. Parsons Foundation. Position Summary: The Facilities and Operations Specialist is responsible for implementing the day-to-day administrative and operations needs of the Foundation's office environment. The Foundation includes fifteen (15) staff and is developing processes and procedures to accommodate community groups wishing to use the office space for meetings and convenings. Under the supervision of and reporting to the Director of Operations & Grants Administration and in collaboration with members of the management team, this position will be responsible for all logistics related to the office and facilities, including the use of office space use by external groups, the purchase and maintenance of needed office supplies and equipment, support with staff and board events and retreats, handling of mail and phone messages, and reception duties. Primary Job Duties and Responsibilities: Implement the process and procedure for the use of the office space for hosting external community groups. This includes scheduling, responding to reservation inquiries, arranging for parking, creating lists of resources such as catering, ensuring access to the building, providing agreed upon supplies, ensuring functioning of meeting equipment, and arranging for clean up. Order food and arrange for delivery and provide set up and clean up for board meetings and other work meetings as determined by leadership. Ensure parking and directions are provided for all visitors. Responsible for day-to-day managing of all issues arising related to the facility. This includes mail and packages, parking, phone, electricity, water, air conditioning, heating, appliances, fixtures, sound systems, monitors, televisions, furnishings, window treatments, key cards, lockers, ordering and stocking kitchen and work supplies, and facilities maintenance. Responsible for ensuring the upkeep and maintenance of the office space including janitorial, furniture and appliance repair. Arrange for all IT support troubleshooting and provide onsite assistance as needed. Manage vendor support for the repair, replacement and installation of AV and electronic equipment such as computer monitors, laptops, phones, video monitors, speakers and sound systems, and wifi routers. Participate as needed and abide by all emergency preparedness planning and trainings. Welcome guests and arrange for parking validation and parking instructions as needed. Support with phone and email messages, forwarding to appropriate staff or respond directly if applicable. As required, conduct other duties and special projects. Qualifications Bachelor's degree preferred 3+ years of experience working in a facility, event planning or logistics role Experience working at a foundation or nonprofit preferred Demonstrated experience managing multiple projects at the same time, prioritizing and tracking multiple work streams under deadlines and in a fast-paced environment Proficient in Microsoft Office (Word, Excel, Outlook) and Adobe. Experience with database systems preferred (particularly Blackbaud Grantmaking). Comfortable learning and using various vendor portals (e.g., Envoy) and design tools such as Canva and PowerPoint. Strong interpersonal skills, demonstrated flexibility and adaptability allowing for building relationships with staff, grantees, board members and partners in a respectful and authentic manner Demonstrated commitment to the values of the foundation The Foundation office is located in downtown Los Angeles. This position is required to be on-site during office hours (8:30am to 4:30pm Monday through Friday). Must possess a valid CA driver's license and active automobile insurance as required by the state of California. Must be available to work occasional early mornings, evenings and weekends. Physical requirements for the job may involve light lifting and carrying, and climbing stairs. The non-exempt salary hiring range for this position is $75,000 - $110,000 and is commensurate with experience. Our client has a generous benefits package, including health, dental, vision, life and disability insurance and a 403(b) plan with an employer contribution. We value thoughtful applications that reflect your alignment with our mission and values. Applications will be reviewed on a rolling basis. Only shortlisted candidates will be contacted. The Ralph M. Parsons Foundation acknowledges that equal opportunity for all persons is a fundamental human value. Each employee and applicant will be considered on the basis of individual ability and merit, without regard to race, color, religion, age, sex, sexual orientation, gender identity, gender expression, pregnancy, ancestry, national origin, marital status, physical disability, mental disability, medical condition, genetic information, protected military or veteran status, or any other characteristics, or combination of characteristics, protected by federal, state, or local laws. Reasonable accommodations will be made for qualified applicants with disabilities to participate in the application process.

JOB TITLE: Client Services Representative (CSR) - Employee Benefits DEPARTMENT: Employee Benefits CLASSIFICATION: Non-Exempt LANGUAGE REQUIREMENT: Bilingual English and Spanish COMPENSATION: Hourly wage: $28.85 - $33.65 Based on experience COMPANY OVERVIEW: Venbrook is a privately held insurance brokerage and risk management firm providing tailored solutions across employee benefits, property and casualty, and specialty lines. Our teams support clients through direct service, accountability, and clear communication. Our culture emphasizes ownership, collaboration, and trust. We offer a comprehensive benefits package: 401k with employer match Medical, dental, vision, life, and disability insurance Paid Time Off Paid holidays Paid sick leave Professional development opportunities Flexible work arrangements JOB SUMMARY: The Client Services Representative supports employees and HR contacts with day-to-day benefit inquiries. You operate in a high-volume, member-facing environment. You resolve routine issues and escalate complex matters following defined guidelines. Your work supports a consistent member experience and reduces service interruptions for Account Management teams. DUTIES/RESPONSIBILITIES: Employee and Member Support Serve as the primary contact for benefit inquiries via phone and email Explain coverage, eligibility, and benefit usage in clear terms Guide members through carrier portals, mobile applications, and ID card access Support employees during open enrollment Provide bilingual support in English and Spanish Routine Benefits and Claims Support Process ID card requests and replacements Confirm provider network participation Respond to basic claim status inquiries Verify eligibility and enrollment changes Add or remove dependents Provide prescription refill guidance Address standard open enrollment questions Issue Identification and Escalation Identify issues requiring escalation Route cases to Account Management per internal guidelines Ensure complete documentation prior to escalation Maintain ownership until successful handoff is confirmed Documentation and Collaboration Document all interactions and outcomes in the CRM system Track open items through resolution Partner with Account Managers and Advocacy teams Identify recurring issues and share trends with leadership EDUCATION & EXPERIENCE: Required Skills & Qualifications · One to three years of experience in employee benefits, insurance · Bilingual English and Spanish · Clear written and verbal communication skills · Ability to manage high call and email volume · Strong organization and follow-through · Professional and composed in time-sensitive situations Preferred Qualifications · Experience in an employee benefits brokerage or consulting environment · Knowledge of health and welfare benefit plans · Experience with CRM or benefits administration platforms · Working knowledge of Outlook, Word, and Excel Measures of Success Timely resolution of routine member issues Clear and complete escalation documentation Positive member experience feedback Reduced disruption to Account Management workflows

**Direct Hire with reporting to Costa Mesa, CA** ** Vietnamese or Spanish bilingual required ** The Customer Service Representative I (CSR I) is responsible for handling customer inquiries into the Service Center. This may include phone and email response, walk-in center customer service, inbound call customer service and inbound mail response. CSR may be reassigned on a long term or temporary basis to other shifts or other schedules to balance manpower or meet the needs of the company. DUTIES AND RESPONSIBILITIES include some or all of the following. Supervisor may assign other duties as needed. Serve as the first point of public contact for all customer service issues Promote positive customer relations with customers and coworkers Respond to calls from the public and provide general information and service Maintain a thorough knowledge and understanding of the customer service center and operations to assist customers and resolve problems Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution Quickly and accurately identify and assess individual needs, as well as take the appropriate action steps to satisfy those needs Maintain customer records by updating account information. Process requests for new customer accounts Open cases for unsolved customer inquiries Process customer disputes Process the closing of customer accounts and initiate refunds when required Perform updates to toll violations, violation payments, customer payments or accounts to keep demographics, vehicle, and credit card information current Consistently meet established productivity, schedule adherence, and quality standards. Communicate effectively with a variety of people across various levels both within and outside the organization. Make positive suggestions on improving and streamlining workflow processes and enhancing profitability Develop a strong teamwork ethic Follow communication procedures, guidelines, and policies Provide face-to-face customer service with walk-in center customers when required Respond to customer emails from the customer service email inbox to answer questions and provide assistance when required Respond to customer chat and text to answer questions and provide assistance when required Other duties as assigned. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Excellent phone etiquette Excellent verbal communication skills Excellent attendance and punctuality Enjoy providing prompt and timely service to our customers Possess strong interpersonal skills and have compassion and empathy for customer situations Be energetic, self-motivated, and quick-thinking Ability to work in a team environment or independently while being flexible and open to learning new experiences in a fast-paced changing environment Ability to read and comprehend normal instructions, correspondence, and memos Ability to effectively present information in one-on-one situations to customers, clients, and other employees of the organization Ability to apply common sense understanding to carry out detailed written or oral instructions Ability to work flexible eight (8) hour shift between 8:00 a.m. to 6:00 p.m. Monday to Friday Must be able to pass background and drug screenings Ability to achieve and maintain departmental performance standards PHYSICAL DEMANDS Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA (Family Medical Leave Act) and other federal, state, and local standards, including meeting qualitative and/or quantitative productivity standards. Ability to adhere to strict attendance requirements Primarily sedentary physical work requiring ability to lift a maximum of 10 pounds Must be able to lift, carry, walk, and stand Vision for reading, recording, and interpreting information Frequent speech communication, hearing and listening to maintain communication Daily use of computer and keyboard, standard office equipment and telephone Ability to access, input, and retrieve information from the computer Frequent hand/eye coordination to operate computer keyboard and office equipment Noise level in the work environment is quiet to moderate SUPERVISORY RESPONSIBILITIES This position has no supervisory responsibility. Education and/or Experience High school diploma or general education degree (GED) Customer service experience a plus Bilingual Spanish is a plus Bilingual Vietnamese is a plus

The Customer Service Representative provides effective customer service for all internal and external customers. Duties and Responsibilities Responsible for communicating with customers via phone, email, fax, etc. Provides timely and accurate information to incoming customer service orders, status, and product knowledge request Processes customer orders, changes, and returns Resolves customer complaints by investigating problems, developing solutions, and making recommendations Works closely with the Operations Supervisor as directed Reviews and maintains customer database to track information on account information, statuses, orders, and lead times Provides timely feedback regarding service failures or customer concerns Works closely with Sales Representatives on quotes, status of orders etc. Promotes a safe workplace Performs other duties as directed What You Will Bring Required Skills, Competencies and Qualifications Strong communication and interpersonal skills Outstanding customer service skills Excellent time management ability Ability to handle adversity and conflict with successful outcomes Outstanding attention to detail and accuracy Possesses strong commitment to team environment while working well with others Works systematically and logically to resolve problems Understanding of common business practices relating to pricing, terms, shipment, taxes and payment for products and services Knowledge of technical details of the company product Proficient in computer data entry Proficient in Microsoft Office, Microsoft CRM Dynamics, and ERP Software 2+ years of Customer Service experience in the manufacturing or construction industry Job Benefits Medical, Dental, Vision, and FSA are available 30 days following your start date 401k with company match is available after 90 days of employment Company-provided Life Insurance and AD&D are provided after 90 days of employment at no cost to you 3 PTO days after 60 days of employment (hourly and non-exempt positions only) 2 weeks of vacation after 6 months of employment 10 paid holidays - including your birthday!

The Customer Service Representative provides effective customer service for all internal and external customers. Duties and Responsibilities Responsible for communicating with customers via phone, email, fax, etc. Provides timely and accurate inform Customer Service, Service, Microsoft, Operations Supervisor, Sales Representative, Manufacturing, Retail, Customer

About the Role We are looking for a Store Operations Specialist to manage and scale our e-commerce store on TikTok (and other content-driven platforms). This role is highly execution-oriented and data-driven, covering the full operational lifecycle-from product selection and listing optimization to traffic acquisition, creator distribution, and post-sales management. You will be accountable for GMV growth, conversion rate, and ROI, and play a key role in driving sustainable store performance. Key Responsibilities 1. End-to-End Store Operations Own daily store operations across the full funnel, including data analysis, product selection, listing, content coordination, paid traffic, and after-sales support Drive performance with a strong focus on GMV, conversion rate, and ROI 2. Data Monitoring & Problem Solving Closely track key metrics such as traffic, CTR, CVR, GMV, negative review rate, and refund rate Diagnose performance issues (e.g. low exposure, weak click-through, pricing mismatch, poor content conversion) Propose clear action plans and execute rapid optimizations through continuous testing and iteration 3. Product Selection & SKU Management Identify winning products based on platform trends, competitor benchmarks, creator performance data, and analytical tools Maintain a high product launch frequency to drive store activity and traffic growth Manage pricing, promotions, inventory, and product lifecycle Optimize listings (titles, main images, descriptions) to improve search visibility and conversion 4. Creator Distribution & Affiliate Collaboration Partner closely with the creator/affiliate team to scale product distribution Support creator product pools, commission structures, and creative assets Track performance and continuously optimize strategies to improve affiliate conversion and ROI 5. Paid Traffic & Platform Campaigns Understand TikTok Spark Ads and Feed Ads logic; collaborate with the paid media team to optimize ROI Participate in platform-led campaigns, discounts, and themed promotions to unlock incremental exposure 6. Customer Service & After-Sales Management Respond promptly to customer inquiries, after-sales issues, and negative reviews that impact store ranking and conversion Reduce refund rates, negative feedback, and compliance risks to maintain a stable store rating Qualifications Bachelor's degree or above; 1-3 years of e-commerce operations experience Strong logical thinking and data analysis capabilities Familiarity with TikTok platform rules and marketing ecosystem preferred Hands-on experience with content-driven e-commerce platforms such as TikTok, Douyin, Kuaishou, or WeChat Channels; proven success cases are a plus Strong collaboration mindset and service orientation; honest, reliable, and execution-focused Fast learner with strong adaptability; passionate about cross-border and content e-commerce Proactive, detail-oriented, patient, and highly responsible with a positive, growth-oriented attitude

Under the direct management of the Central Operations Manager, the Central Operations Specialist II will assist in operational and payment functions, to provide support to the offices and customers of the Bank. The Central Operations Specialist II has working knowledge of the products and services designed for business and consumer customers and has the knowledge to perform routine and non-complex tasks independently in a timely manner with general guidance from supervisor/manager. All employees should embrace C3bank's mission statement and incorporate it into their daily interactions. PRIMARY RESPONSIBILITIES Wires Understands wire processing as they relate to domestic, international and Foreign Currency (FX). Prepare, input, verify and release wires with the highest degree of accuracy in primary and back-up wire systems Conduct outgoing wire callbacks Review and perform OFAC reviews Knowledgeable and familiar with wires processing systems; such as Fiserv WireXchange or Fedline Advantage. Negotiable Items Processing Exception Items (EIM) Incoming/outgoing collections Adjustments and related processes EFT Debit Card fraud alert Charge back and related processes EFT Claims Operations Handle all Legal Processing with support of COS III Administrative Responsible for continuous training and development around job responsibilities Other duties as assigned by supervisor/manager. Back-up Central Operations Specialist job duties, as needed ADDITIONAL RESPONSIBILITIES Provide great service to internal and external customers Completion of required training assigned by due date Comply with all C3bank Policy and Procedures Duties will be conducted in accordance with all regulatory requirements including those specified in C3bank's Policies and Procedures SUPERVISORY RESPONSIBILITIES: N/A KNOWLEDGE AND SKILL REQUIREMENTS: Knowledge of, adherence to, monitoring and responsibility for compliance with state and federal laws and regulations affecting the financial services industry as they pertain to this position including but not limited to the following: Bank Secrecy Act in conjunction with the USA PATRIOT Act, Anti-Money Laundering and Customer Information Program, Customer Privacy requirements, protecting customer Privacy and the Community Reinvestment Act. Work requires good written and verbal communication. Great interpersonal skills. Work requires willingness to work a flexible schedule. Time management, prioritizing, multi-tasking and communication skills EDUCATION AND EXPERIENCE REQUIREMENTS: The specific minimum competencies (education and experience) required to perform this job successfully. An individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the minimum knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Minimum of 3+ years of back-office banking experience Good organization skills Detail oriented Excellent time management, multi-tasking and communication skills Ability to prioritize and identify responsibilities requiring immediate attention Must be able to work in a team environment Knowledge of basic math and problem solving Ability to operate a computer Proficient in Microsoft Word, Excel and Outlook Knowledge of banking applications and operations; preferably Fiserv and their ancillary softwares Ten-key by touch Must have a high school diploma or equivalent Adherence to the Bank Secrecy Act and Anti-Money Laundering rules and regulations, observing economic sanctions by prohibiting transactions as specified by the Office of Foreign Asset Control (OFAC), following the bank's customer identification program (CIP) rules, observing all Bank policies and procedures relating to BSA, OFAC, CIP, and related acts, and participation in ongoing related training. PHYSICAL DEMANDS: The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This position involves walking, talking, hearing, writing, using hands to handle, feel or operate objects, tools or controls, and reaching with hands and arms and required to sit for long periods. Vision is required to read documents, reports, computer screens and include close vision and the ability to adjust focus. The individual in this position may be required to push, pull, lift and/or carry up to 25 pounds. The noise level in the work environment is usually moderately quiet.

We're looking for an Ecommerce Customer Service Representative to join our team by assisting customers placing online orders through inbound calls, outbound calls, and email correspondence. Do you have excellent communications skills and problem-solving skills? This may be the perfect job for you! This is an on-site position based in Los Angeles, CA. The ideal candidate for this job is engaging, client-centric, focused on finding solutions, and committed to providing A+ customer service. About the Role - Job Responsibilities Include: Respond, answer, and resolve any customer inquiries and concerns Help customers place orders over the phone; increase revenue through cross-selling and up-selling merchandise Communicate with customers who are experiencing various issues through emails, phone calls, and live chat Develop and maintain a strong knowledge of our clothing and other products, as well as our current promotions Help receive and prepare incoming ecommerce merchandise so that it is shipment-ready for our customers Provide product detail to our Ecommerce team to help improve online product descriptions Communicate clearly with all departments in writing and/or verbally regarding defective and unacceptable merchandise Offer suggestions as needed to improve team processes or efficiencies Respond promptly and accurately to customer inquiries and requests Assist customers with placing, tracking, and returning orders Work with Ecommerce team on related initiatives and activities as needed Qualifications - Candidate Requirements: High school diploma / GED Experience working with Gorgias, AirCall, Shopify and/or similar Ecommerce platforms systems preferred Ability to read, write, and speak in both English and Spanish (bilingual) Self-motivated with the ability to question and learn new tasks quickly Ability to empathize with and prioritize customer needs Ability to determine customer needs and provide appropriate solutions Highly motivated, energetic and upbeat personality Microsoft Office Knowledge - Outlook, Excel, and Word Ability to work independently and with a team Pay range and compensation package - Benefits: 401k plan with partial company match Comprehensive healthcare, dental, and vision plan Clothing discount Voluntary life insurance, as well as short-term and long-term disability policies Voluntary free annual biometric health test Early access to company sample sales Company-sponsored Wellness program Access to free monthly health & mindfulness webinars Seasonal monetary awards for participation in company Fitness Challenges Partial healthcare-subsidized fitness membership to 10,000 gym locations across the country Company-subsidized discounts to theme parks & local attractions, including Disneyland, Knotts Berry Farm, Universal Studios, Legoland, Six Flags, Sea World, and Southern California sports teams; discounts to brands including Vitamix, Sonos, and others

Simplex Group is an organization dedicated to providing quality commercial transportation services to trucking companies and owner operators alike. We are experts in administering comprehensive services including DOT/FMCSA Safety Compliance Management, truck permits and taxes, offering the best trucking insurance packages in the market, and securing top paying loads while servicing your freight factoring services. At Simplex Group our vision is: “Empowering the Dreams of Those Delivering to America”. We are looking for a high-energy, customer focused New Driver Onboarding Representative to join our team. The representative will be the first point of contact for visitors at our Headquarters, giving exceptional customer service to our visitors. In this role, the New Driver Onboarding Representative will play an essential role in prescreening drivers for our customers in accordance with the regulatory guidelines of the FMCSA. Given the fast growth within this department, we have no doubt this role will serve as a stepping stone for a long-term career at the Simplex Group. Responsibilities: Greet and welcome visitors in a courteous and friendly manner providing information to visitors about the company and its services Coordinate between the visitor and our internal departments to ensure smooth operations and excellence in customer experience Respond promptly to customer inquiries in a professional and courteous manner Resolve customer concerns, issues, and complaints effectively and efficiently Identify and recommend process improvements to enhance customer satisfaction Maintain a positive and empathetic attitude towards customers at all times Gather driver information to complete the prescreening for drivers according to FMCSA regulations, including conducting drug/alcohol screenings Review of driver documentation required for proper onboarding Enter and verify client information in systems to ensure records are kept up-to-date Assist with miscellaneous clerical duties, such as photocopying, scanning, filing, and following up with customers Manage and maintain a clean and organized reception area welcoming to visitors Ensure security protocols are followed for visitor access Assist with other tasks as needed by the company Experience Requirements: High school diploma or equivalent relevant experience. Customer service experience, preferably in the transportation industry. Bilingual conversational in Punjabi is required/preferred. Skills Needed: Customer-centric mentality. Data entry and documentation skills. Strong attention to detail. Bilingual in English and Punjabi. Familiarity with Microsoft Office (Excel, Word). Job Duties: Greet and assist visitors. Coordinate with internal departments. Respond to inquiries and resolve concerns. Identifying Process Improvements Prescreen drivers per FMCSA guidelines, including Drug and alcohol screenings Data Entry and Record Keeping Miscellaneous Clerical Duties Review driver documentation. Maintain a welcoming reception area. Follow security protocols. Supporting additional company needs Great Fit if... Able to work on an On-Site position Excellent verbal and written communication skills Exceptional interpersonal and customer service skills Outstanding organizational skills and attention to detail Strong analytical, logical thinking, and problem-solving skills Excellent time management skills with a proven ability to meet deadlines Ability to prioritize tasks and to delegate them when appropriate Characteristics of a Simplificator: Optimistic Attitude Problem Solver Passionate Eager to learn Team Player Adaptable Simplex Group is an organization dedicated to providing quality commercial transportation services to trucking companies and owner operators alike. We are experts in administering comprehensive services including DOT/FMCSA Safety Compliance Management, truck permits and taxes, offering the best trucking insurance packages in the market, and securing top paying loads while servicing your freight factoring services. At Simplex Group our vision is: “Empowering the Dreams of Those Delivering to America”.

Performs routine mortgage loan servicing functions. Ensures compliance with established Company policies and procedures, and regulations which apply within the scope of the position, including Bank Secrecy Act. Performs new account system maintenance including but not limited to manual boarding of loans in the system Monitors escrow payments and track delinquencies through the life of the loan Coordinates daily activities and functions of mortgage loan servicing to ensure proper interpretation and implementation of all regulatory requirements and bank policies Research customer and internal inquiries and delivers a response or solution & provide effective customer service and assist in resolving problems within given authority. Processes payments, disbursements, and other transactions Provides support to the team where assistance is needed; acts as a backup for various mortgage loan servicing functions Ensures compliance with all applicable government, investor, and bank regulations Investor Accounting Performs other duties as assigned QUALIFICATIONS EDUCATION: AA degree or equivalent EXPERIENCE: Minimum 1-3 years of mortgage servicing experience or related banking experience. SKILLS/ABILITIES Strong interpersonal and customer service skills Positive attitude PC proficient in Microsoft Office Detail-oriented and follow- through skills Applicants must be authorized to work in the United States without the need for visa sponsorship now or in the future. WHY WORK FOR US? Since opening our first branch in Los Angeles in 2008, Royal Business Bank (RBB) has grown rapidly by adding branches in Southern California, Nevada, Hawaii, New Jersey, New York, and Chicago. We offer a comprehensive and innovative suite of banking services for individuals and businesses. We have great benefits that include, but not limited to: Medical insurance Vision insurance Dental insurance 401(k) Disability insurance Royal Business Bank may collect personal information from potential job candidates and applicants. For more information on how we handle personal information and your applicable rights, please review our Privacy Policies (GLBA Privacy Notice, California Consumer Privacy Act and Online Privacy) at our website **************************** . Royal Business Bank is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

Golden State Water Company is one of the largest investor-owned water utilities in the United States. We deliver quality, reliable water to more than 1 million people in over 80 communities throughout California. Golden State Water has been in busine Customer Service, Associate, Field Service, Skills, Customer, Manufacturing, Retail