Service specialist jobs in Fayetteville, AR - 536 jobs
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Center Specialist
Customer First Advocate
Goodleap 4.6
Service specialist job in Bentonville, AR
GoodLeap is a technology company delivering best-in-class financing and software products for sustainable solutions, from solar panels and batteries to energy-efficient HVAC, heat pumps, roofing, windows, and more. Over 1 million homeowners have benefited from our simple, fast, and frictionless technology that makes the adoption of these products more affordable, accessible, and easier to understand. Thousands of professionals deploying home efficiency and solar solutions rely on GoodLeap's proprietary, AI-powered applications and developer tools to drive more transparent customer communication, deeper business intelligence, and streamlined payment and operations. Our platform has led to more than $27 billion in financing for sustainable solutions since 2018.
GoodLeap is also proud to support our award-winning nonprofit, GivePower, which is building and deploying life-saving water and clean electricity systems, changing the lives of more than 1.6 million people across Africa, Asia, and South America.
Customer First Advocates must demonstrate a positive attitude and a strong willingness to learn and grow within the company. The position requires excellent verbal communication skills, as the primary responsibility will be assisting customers over the phone by answering questions, resolving issues, and providing support courteously and efficiently. Candidates must also have the flexibility to work varying schedules, including Saturdays, to meet the needs of our customers and team.
Essential Job Duties and Responsibilities:
* Answering customer service phone calls.
* Review documentation sent in via email or through Origin tool to make decisions on cases.
* Willingness to do other tasks as they arise.
Required Skills:
* The ideal candidate will have:
* Strong math and computer skills
* A positive attitude
* The ability to work effectively with clients at all stages of the process
* The ability to calmly and professionally handle dissatisfied clients and offering thoughtful solutions.
Compensation: $15.75 - $17.75 hourly
Additional Information Regarding Job Duties and s:
Job duties include additional responsibilities as assigned by one's supervisor or other managers related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and other skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.
If you are an extraordinary professional who thrives in a collaborative work culture and values a rewarding career, then we want to work with you! Apply today!
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
$15.8-17.8 hourly 7d ago
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Technical Service Representative
International Paper 4.5
Service specialist job in Fort Smith, AR
"
Technical Service Representative
Background:
The Southwest Technical Service Representative position will support customers in Texas, Oklahoma, Arkansas, Louisiana and southern Mississippi as a part of the IP Ink & Plate Division, within the North American Container group. IP Ink & Plate supplies water based flexographic printing inks, printing plates and related services to corrugated packaging converters, bag manufacturers, and other flexographic printers, within International Paper and to outside customers. The ink lab provides color matching, technical service, formulation, and R&D services to our customers in order to help them produce high quality packaging products. The Technical Service Representative reports to the National Technical Service Manager.
Pay Rate:
$65,100 - $86,800
Multiple factors, including Individual experience, skills and abilities will determine where an employee is ultimately placed in the pay range. Variable pay may provide additional opportunities for financial awards. This job is eligible to participate in IP's annual incentive plan.
Category/Shift:
Salaried Full-Time
The Job You Will Perform:
The Technical Service Representative is responsible for providing technical service and assistance to our customers in the Southwest Region.
This position requires the tech rep to travel to customer locations for testing of new and existing inks on press, troubleshoot printing problems the customer may encounter, assist customers with controlling ink inventory, and provide technical feedback to the customer, sales representative, and the lab.
Color matching and other minor lab work for these customers will take place at the Blend Plant when not traveling.
Maintaining current customer base as well as playing an integral technical support role in acquiring new customers will be central to the job.
The Technical Service Representative position will be working in a fast paced, team environment, and will need to be able to handle multiple tasks and changing priorities.
Approximately 50% overnight travel is anticipated, but can vary greatly depending on circumstances.
The Skills You Will Bring:
5 years minimum industry or related experience preferred.
Candidates will have excellent press side technical and trouble shooting skills, color matching ability, inventory control skills, be detail oriented and have strong communication skills.
Since heavy customer contact is required, the ability to communicate effectively and in a pleasant manner is essential.
Positive attitude, willingness to take on special projects, and initiative and excellent computer skills are desired.
Experience in a printing ink manufacturing or printing environment with press side technical skills required.
The Benefits You Will Enjoy:
International Paper offers a benefits package that includes health, welfare and retirement plans including Medical, Dental, Life insurance, Flexible Spending Accounts, Short-term and Long-term Disability, 401(k), Company-funded retirement contributions, Paid Time Off, Education & Development (including Tuition Reimbursement), Student Loan Repayment Assistance, and Voluntary Benefits including insurance for home, auto, vision and pets.
The Career You Will Build:
Sales and Leadership training, promotional opportunities within a global company
The Impact You Will Make:
We continue to build a better future for people, the plant, and our company! IP has been a good steward of sustainable practices across communities around the world for more than 120 years. Join our team and you'll see why our team members say they're Proud to be IP.
The Culture You Will Experience:
International Paper promotes employee well-being by providing safe, caring and inclusive workplaces. You will learn Safety Leadership Principles and have the opportunity to opt into Employee Networking Circles such as IPVets, IPride, Women in IP, and the African American ENC. We invite you to bring your uniqueness, creativity, talents, experiences, and safety mindset to be a part of our increasingly diverse culture.
The Company You Will Join:
International Paper (NYSE: IP) is a leading global supplier of renewable fiber-based products. We produce corrugated packaging products that protect and promote goods, and enable worldwide commerce, and pulp for diapers, tissue and other personal care products that promote health and wellness. Headquartered in Memphis, Tenn., we employ approximately 38,000 colleagues globally. We serve customers worldwide, with manufacturing operations in North America, Latin America, North Africa and Europe. Net sales for 2022 were $21.2 billion. Additional information can be found by visiting InternationalPaper.com.
International Paper is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
International Paper complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact
reasonable.accommodations@ipaper.com
or **************.
"
$65.1k-86.8k yearly Auto-Apply 5d ago
Customer Service-Lumber Yard
Gazaway Lumber Co
Service specialist job in Fayetteville, AR
Gazaway Ace is a locally owned small business located in Paragould, AR with locations in Jonesboro, Fayetteville and Benton, AR. Our Paragould store was established in 1963 and features a broad line of building materials along with Ace Hardware's key departments of paint, electrical, plumbing, and tools. Our corporate offices are at the Paragould location located at 2620 W Kingshighway next to Walmart.
Basic Function:
Accurately load product and safely operate equipment and trucks with the goal of maintaining a high level of customer satisfaction within company policy. When equipment and trucks are not in use, maintain housekeeping of lumber yard/warehouse and maintenance of equipment.
Responsibilities:
Promoting and maintaining “safety first” attitude. Report any accidents or injuries to a supervisor immediately.
Serve as company representative for the delivery and customer pickup.
Follow local, state and federal driving laws and regulations.
Responsible for courteous customer service and making sure deliveries are loaded correctly and promptly.
Follow company procedure regarding returned product from job sites.
Unload or oversee the unloading and orderly and neat storage of incoming merchandise.
Provide exceptional customer service for retail, contractor or professional builder customers.
Evaluate returned merchandise for proper disposition (resale, salvage, etc.)
Make certain that materials match the sales ticket(s) for that load.
Maintain good relations and morale of fellow employees and customers.
Requirements
Education/Training
High School or GED equivalent.
Forklift certification preferred but not required.
Experience
Previous customer service experience preferred but not required. OSHA requirements for forklift operation include a minimum age of 18.
Physical Demands
Standing, walking, lifting (up to 80lbs) and climbing.
Be able to pass a background check and drug screen.
$26k-36k yearly est. 26d ago
Customer Service Advisor - Jiffy Lube Multicare
Stonebriar Auto Services LLC
Service specialist job in Fayetteville, AR
Job Description
We're seeking talented candidates for full-time and part-time Guest Service Advisor (also called Customer Service Advisor or CSA) positions at Jiffy Lube Multicare. Jiffy Lube is America's leader in vehicle preventive maintenance services with over 2,000 locations. We are Stonebriar Auto Services, America's fastest-growing Jiffy Lube franchise and we're hiring now!
The successful candidate will be responsible for conferring with our guests to determine or suggest the diagnostic and mechanical services which are needed for their vehicles. All work must be performed in a safe and efficient manner while providing an outstanding guest service experience and contributing to an energetic and fun working environment. A current and valid driver's license is required. Previous experience in an automotive service environment is preferred but not required.
All team members will receive a competitive wage and a generous discount on Jiffy Lube services including Multicare services (tires, brakes, repairs) at company cost and NO CHARGE for labor. Full-time team members are eligible for paid-time-off, health, dental, and optical insurance, life and disability insurances. Due to our growth, great career advancement opportunities are available too!
For immediate consideration, please complete our employment application. We look forward to hearing from you!
Advantage Solutions
-SAS Retail
Summer Internship 2026
The Company is one of North America's leading sales and marketing agencies specializing in outsourced sales, merchandising, category management and marketing services to manufacturers, suppliers and producers of food products and consumer packaged goods. The Company services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today.
Advantage Solutions-SAS Retail is hiring for our 2026 Summer Internship Program. This individual will be with us for 10 weeks (June 1
st
- August 7
th
, 2026). Internships provide students with challenging, relevant work experience in their field of interest as well as introduce them to additional career opportunities. Internships may lead to future opportunities within the Company, although there are no guarantees for full-time employment. Internships are offered in the following areas: Sales & Marketing, Brand Strategy, Supply Chain, Analytics, and Retail.
Position Summary
The Intern provides day-to-day and project support across multiple groups or business units as required by business needs
Internships provide students with challenging, relevant work experience in their field of interest as well as introduce them to additional career opportunities. Internships may lead to future opportunities within the Company, although there are no guarantees for full-time employment. Internships are offered in the following areas:
Sales & Marketing, Retail Teams, Human Resources, Accounting & Finance, Retail, IT, Supply Chain, and much more
Responsibilities:
Responsible for leading or assisting in the completion of business unit projects as assigned
Assist the business unit team with day-to-day work that covers activities across the division
Assist in developing new systems, reports, and analytics to support business unit needs
Audit/review documents submitted for completeness and accuracy
Work with others in the business unit group on initiatives aimed at process improvements
Perform other duties as assigned
Internship Criteria:
High School Diploma or GED
Applicants must be attending any accredited four-year degree-granting institution or an accredited Graduate Master's or MBA program, in the United States
Applicants must be rising juniors, rising seniors, or working toward a graduate degree.
Applicants must be working towards a Business, Business related, or IT major. Some applicable majors are (not an exhaustive list):
Marketing
Business Administration
Food Science
Food Marketing
Agriculture
Retail Studies
Supply Chain
Logistics
Applicants need to have a minimum 3.0 GPA
The salary range for this role is $20.00 per hour
Location: This position is a hybrid opportunity. The intern must be able to work in Rogers, AR three days a week (M-W).
Supervisory Responsibilities
Direct Reports
This position does not have supervisory responsibilities for direct reports
Indirect Reports
This position does not have guidance or mentoring responsibilities for indirect reports
Travel and/or Driving Requirements
Travel to St. Louis is required for two specific weeks:
Kickoff Week: The week of June 1
st
Closing Week: The week of August 3
rd
Transportation and lodging for these trips will be provided by Advantage Solutions.
Skills, Knowledge and Abilities
Strong prioritization skills
Excellent written communication and verbal communication skills
Team building Skills
Well-organized, detail-oriented, and able to handle a fast-paced work environment
Ability to interact in a courteous, helpful, and professional manner
Strong computer skills including proficiency with Microsoft Word, Excel, PowerPoint, Access, Outlook, and web-browsers
Environmental & Physical Requirements
Office / Sedentary Requirements
Incumbent must be able to perform the essential functions of the job. Work is performed primarily in an office environment. Typically requires the ability to sit for extended periods of time (66%+ each day), ability to hear the telephone, ability to enter data on a computer and may also require the ability to lift up to 10 pounds.
Additional Information Regarding The Company Job Duties and s
Job duties include additional responsibilities as assigned by one's supervisor or other manager related to the position/department. This is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.
Any estimate, schedule, or guideline provided to associates in this or elsewhere in connection with their jobs is only intended to help describe job duties and for planning purposes. Regardless of any such estimate, schedule, or guideline, associates must always record all time worked for our company (which includes but is not limited to on-site work time in an assigned store, office, or other work location; required waiting time; administrative time; and work-related travel time).
Job Will Remain Open Until Filled
Responsibilities
The Company is one of North America's leading sales and marketing agencies specializing in outsourced sales, merchandising, category management and marketing services to manufacturers, suppliers and producers of food products and consumer packaged goods. The Company services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today.
Position Summary
The Intern provides day-to-day and project support across multiple groups or business units as required by business needs
Internships provide students with challenging, relevant work experience in their field of interest as well as introduce them to additional career opportunities. Internships may lead to future opportunities within the Company, although there are no guarantees for full-time employment. Internships are offered in the following areas:
Sales & Marketing, Retail Teams, Human Resources, Accounting & Finance, Retail, IT
Internship Criteria
High School Diploma or GED
Applicants must be attending any accredited, two or four-year degree-granting institution or an accredited
Graduate Master's or MBA program, in the United States
Applicants must be senior status or have graduated during the previous year
Applicants need to have a minimum 3.0 GPA
Applicants will be required to submit at least two personal letters of recommendation
Applicants must be working towards a Business or Business related major. Some applicable majors are:
Marketing
Business Administration
Accounting / Finance
Leadership and Organizational Development
Human Resources Studies
Business Management
Business Information Systems
Economics
Political Science
Essential Job Duties and Responsibilities
Responsible for leading or assisting in the completion of business unit projects as assigned
Assist the business unit team with day-to-day work that covers activities across the division
Assist in developing new systems, reports and analytics to support business unit needs
Audit/review documents submitted for completeness and accuracy
Work with others in the business unit group on initiatives aimed at process improvements
Perform other duties as assigned
Supervisory Responsibilities
Direct Reports
This position does not have supervisory responsibilities for direct reports
Indirect Reports
This position does not have guidance or mentoring responsibilities for indirect reports
Travel and/or Driving Requirements
Travel is not an essential duty and function of this job. Driving is an essential duty or function of this job.
Minimum Qualifications
Education Level: (Required): High School Diploma or GED or equivalent experience
Field of Study/Area of Experience: coursework emphasis in applicable major
Skills, Knowledge and Abilities
Strong prioritization skills
Excellent written communication and verbal communication skills
Team building Skills
Well-organized, detail-oriented, and able to handle a fast-paced work environment
Ability to interact in a courteous, helpful, and professional manner
Strong computer skills including proficiency with Microsoft Word, Excel, PowerPoint, Access, Outlook, and web-browsers
Environmental & Physical Requirements
Office / Sedentary Requirements
Incumbent must be able to perform the essential functions of the job. Work is performed primarily in an office environment. Typically requires the ability to sit for extended periods of time (66%+ each day), ability to hear the telephone, ability to enter data on a computer and may also require the ability to lift up to 10 pounds.
Additional Information Regarding The Company Job Duties and s
Job duties include additional responsibilities as assigned by one's supervisor or other manager related to the position/department. This is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.
Any estimate, schedule, or guideline provided to associates in this job description or elsewhere in connection with their jobs is only intended to help describe job duties and for planning purposes. Regardless of any such estimate, schedule, or guideline, associates must always record all time worked for our company (which includes but is not limited to on-site work time in an assigned store, office, or other work location; required waiting time; administrative time; and work-related travel time).
Important Information
The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of associates so classified.
The Company is committed to providing equal opportunity in all employment practices without regard to age, race, color, national origin, sex, sexual orientation, religion, physical or mental disability, or any other category protected by law. As part of this commitment, the Company shall provide reasonable accommodations of known disabilities to enable an applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.
$20 hourly Auto-Apply 37d ago
Entry-Level Financial Services Associate
The Semler Agency
Service specialist job in Fayetteville, AR
Launch Your Career with Purpose - Join The Kolb Agency
Are you about to graduate (or recently graduated) and looking for meaningful work where you can grow personally and professionally? At The Kolb Agency, we help families protect what matters most - their financial future - while building flexible, rewarding careers for people just like you.
This is more than a job. It's an opportunity to gain real-world experience, develop leadership skills, and create lasting impact.
What We Offer
Training & Mentorship: No experience? No problem. We'll guide you step by step.
Flexible Hours & Remote Work: Build your career around your life, not the other way around.
Community & Support: Be part of a team that encourages growth and celebrates wins.
Unlimited Earning Potential: Commission-based income - your effort determines your results.
Who We're Looking For
Motivated students and recent grads eager to start building a career
People who value integrity, growth, and serving others
Coachable team players who want hands-on mentorship
Individuals ready to earn their Life & Health license (we'll help you get there)
What You'll Do
Meet virtually with families to explain financial protection options
Design solutions that fit their unique needs
Gain skills in communication, leadership, and financial literacy
Grow a career with freedom, flexibility, and purpose
About The Kolb Agency
Partner of Symmetry Financial Group, known for its award-winning culture
Remote, nationwide opportunities - no cold calling
Leadership team invested in your success and development
👉 If you're ready to kickstart your career, make an impact, and build your future, apply today.
⚠️ Note: Success is not guaranteed and depends on effort, commitment, and following our proven system.
*NOTE: Equal opportunity, not equal outcome. No agent's success, earnings, or production results should be viewed as typical, average or expected. Not all agents achieve the same or similar results, and no particular results are guaranteed. Your level of success will be determined by several factors, including the amount of work you put in, your ability to successfully follow and implement our training and sales system and engage with our lead system, and the Insurance needs of the customers in the geographic areas in which you choose to work.
$25k-41k yearly est. Auto-Apply 14d ago
Customer Service Associate
Lancesoft 4.5
Service specialist job in Springdale, AR
Title: Customer Service Associate Pay Range: $19-$21/hr on W2 Duration: 3 month contact (Possible extension/permanent) Shift: Sun-Tues/every other Saturday 20: 00PM -08: 00AM (third shift) is 100% on site. Training will be Mon-Fri 0800-1700 for at least 3 weeks.
SUMMARY:
The Customer Service Associate CSA has primary responsibility for managing the relationship between the carrier, customer and sales groups with respect to their assigned accounts. The CSA manages this relationship by becoming intimately familiar with the customer's organization, product needs processes and procedures and partnering with the Sales team to provide the highest level of customer service to all accounts.
FULL DESCRIPTION:
Serves as the primary contact between Supply Chain and the assigned external customers. Responsible for all aspects of the relationship including analyzing incoming emails and determining a prompt resolution. Establishes and maintains positive, effective relationships with key internal contacts;UTILIZES SEVERAL DISPATCH SYSTEMS (TES, LME, FOUR KITES, OTR) AND EXTERNAL SCHEDULING SYSTEMS (RETAILIX, RETAIL LINK, UNFI, ONE NETWORK, etc) TO PROBLEM SOLVE FOR ALL BUSINESS UNITS;maintains knowledge of all internal company policies procedures and software applications;maintains knowledge of external customers organizational structure, procedures and all other pertinent information;utilizes available resources to identify the most cost effective solution to best service the needs of company and the customer;identifies and implements creative solutions to resolve issues which negatively impact any aspect of the delivery process, to positively represent company, their relationship with its customers and accurate delivery of products to external customers.
REQUIREMENTS: EDUCATION:
Bachelor's degree or equivalent work experience in customer service or transportation/logistics.
EXPERIENCE: Customer service beyond call center required and dispatch experience in transportation/logistics is a plus.
COMPUTER SKILLS: Proficient with MS Office applications required;majority of business is conducted via email up to and possibly exceeding 300 per day.
COMMUNICATION SKILLS: Strong written oral and interpersonal skills;Conflict Management skills;Ability to multi-task;Positive attitude;Problem Solving skills;Negotiation skills
SUPERVISORY: N A TRAVEL: NO TRAVEL
$19-21 hourly 6d ago
CUSTOMER SERVICE REP- SERVICE ADVISOR
Subaru of Gallatin 4.8
Service specialist job in Bentonville, AR
The Service Advisor sells and schedules needed service work in the service department. Essential Duties include the following. Other duties may be assigned.
Schedules service appointments. Obtains customer and vehicle data prior to arrival when possible.
Greets customers in a timely, friendly manner and obtains vehicle information.
Writes up customer's vehicle problems accurately and clearly on repair order. Test drives the vehicle with customer as needed to confirm the problem or refers to test technician.
Refers to service history, inspects vehicle, and recommends additional needed service.
Advises customers on the care of their cars and the value of maintaining their vehicles in accordance with manufacturers' specifications.
Provides a complete and accurate written cost estimate for labor and parts.
Establishes "promised time." Checks with dispatcher, if necessary.
Obtains customer's signature on repair order; provides customer with a copy.
Establishes customer's method of payment. Obtains credit approval, if necessary.
Notifies dispatcher of incoming work.
Checks on progress of repair throughout the day. Contacts customers regarding any changes in the estimate or promised time, explains cost and time requirements in detail, and gets proper authorization before any additional repairs are performed.
Implements and maintains a service marketing program.
Reviews repair orders to ensure that work is completed and additional work and authorization is noted. Closes repair order as appropriate.
Implements a quality control process to eliminate comebacks.
Maintains high customer satisfaction standards.
Handles telephone inquiries regarding appointments and work in process.
$32k-36k yearly est. Auto-Apply 60d+ ago
Experienced Veterinary Customer Service Representative
Alliance Animal Health 4.3
Service specialist job in Springdale, AR
The Animal Emergency and Specialty Center of NWA is a well-established and growing emergency and critical care practice. We are the only after-hour facility in the Northwest Arkansas area and the only 24-hour ER in Arkansas at the moment. Our brand new, state-of-the-art facility is fully equipped with digital radiography, large touch screen monitors in all client rooms, Ultrasound, Idexx laboratories in-house, and a ForceTriad electrosurgical system. We also have CT and MRI capability in-house through referral. Just as important, we have a friendly, highly skilled, motivated, and fun-loving staff. We are very flexible with scheduling and are willing to work around requests, within reason. Our practice is remarkably busy, so it is important for our staff to be able to handle high-stress situations, multitask well, and have good communication skills. Our technicians and assistants are highly utilized at the top of their skill sets and are constantly learning new techniques. We want our staff to be hands-on!
Northwest Arkansas is home to Crystal Bridges-a world-class art museum, the state's largest live-music amphitheater, and a multitude of distinctive historic downtowns. It is also home to four state parks, making it a prime destination for hiking, biking, and anything outdoors.
To learn more about us click here.
Job Description
Are you a customer service pro with a passion for helping people and their pets? Join our fast-paced animal emergency team as a Client Service Representative (CSR), where exceptional service meets compassionate care. We are currently hiring for night time and late swing positions.
Why You'll Love It Here
At our clinic, our CSRs are the heartbeat of client and patient interactions. We pride ourselves on providing top-tier customer service, ensuring every client feels supported during stressful moments.
What You'll Do
* Be a calming presence: Stay level-headed and professional in emergency situations while providing support and solutions for emotional clients.
* Master the art of de-escalation: Use empathy and communication skills to address and resolve concerns.
* Teamwork is key: Collaborate with veterinary staff and fellow CSRs to maintain smooth operations and outstanding client care.
* Stay sharp and grow: Participate in monthly training sessions and complete continuing education hours annually.
What We're Looking For
* Customer-focused: You have a knack for connecting with people and delivering memorable service.
* Cool under pressure: You excel in high-stress environments and think on your feet.
* A team player: You thrive in a collaborative environment and are always ready to lend a helping hand.
* Eager to learn: You're excited about continuous learning and professional development opportunities.
Opportunities for Growth
We value career advancement! Leadership positions are available for motivated team members looking to grow within our clinic.
Benefits of Joining Us
* Competitive pay
* Ongoing education and training opportunities
* A supportive, team-oriented work environment
* The chance to make a real difference in the lives of pets and their people
If you're ready to bring your customer service expertise to a fulfilling role in veterinary care, apply today!
Qualifications
We're looking for:
* Currently hiring for all shifts- day, swing, and overnight shifts available.
* Experienced Receptionist with a minimum of 1-year veterinary experience preferred.
* Compassionate and calm team-player.
* The ability to multi-task.
* Strong communication and customer service skills.
* Highly organized and possess computer skills.
* Self-starter with the desire to continue to advance your knowledge and skillset.
Additional Information
We offer our staff:
* Competitive wages
* 3 day work weeks and flexible scheduling - we ACTUALLY STRIVE for Work-Life Balance, ask me how we make this work!
* Paid sick leave for full and part-time employees
* 2 weeks of maternity/paternity leave
* Full vision/health/dental, 401k, and health savings plans
* CE allowance for licensed and unlicensed employees
* Paid Professional Dues if licensed
* Quarterly Bonuses / Christmas Bonuses when eligible
* Scrub allowance
* Employee Assistance Program
* Paid Bereavement Program
* Tuition Assistance Program
* PTO for full and part-time employees that is available to use after 90 days
* Free vaccines for staff pets and excellent discounts on products and services
* A fun environment that promotes teamwork, leadership skills, and training
* We are caffeine addicts, so we do frequent runs to all the best coffee shops!
* We have the best snacks - in fact, we are in the running for the largest snack cabinet out there!
* 2 dollar shift differential for night shift.
Hiring eligibility may be contingent to a candidate authorizing and completing a satisfactory background check.
* Note - some benefits may only be available to or vary slightly for full time employment status vs part time status.
For additional details including our full equal opportunity statement, texting/outreach communication authorization, physical requirements of the job and more, please visit: **********************************************************
$25k-32k yearly est. 4d ago
(1) Customer Service Rep I
City of Bentonville (Ar 3.8
Service specialist job in Bentonville, AR
Safety/Security Status: None SUMMARY Performs utility account (electric, water, sewer and refuse) maintenance and research; processes all types of payments for utility service and general government; communicates with the public by performing the following duties.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Reporting relationships, work assignments, and work schedules may be subject to change in order to meet City needs or operational requirements. Attendance at work and the ability to get along with the public, supervisors, and co-workers are essential elements of this position. Other duties may be assigned.
Participates in the provision of customer service to approximately 30,000 combined utility customers, answering approximately 59,000 phone calls a year and the processing of approximately $129,000,000 in utility and general City payments each year.
Accepts, enters and balances payments and deposits monies.
Enters information in billing software.
Answers phone, email, and in-person inquiries about utility accounts and general City information.
Operates and uses imaging software for archiving and research.
Researches customer complaints and comments, then communicates results to the customer.
Researches customer payments and determines if a payment has been misapplied.
Set-up, transfer and terminate utility services.
Notate accounts with pertinent information.
Review accounts to ensure qualified for extensions upon customer request and grant or deny extensions based on City policy.
Prepare adjustments to utility accounts.
Communicate by radio, in person, by phone and email with staff and customers.
Operates office machines.
Works in a safe manner.
Maintains various files.
Prepare various forms.
Process returned mail.
SUPERVISORY RESPONSIBILITIES None
QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
LANGUAGE SKILLS Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
MATHEMATICAL SKILLS Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.
REASONING ABILITY Able to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
COMPUTER SKILLS Must have demonstrated skills in Microsoft Word, Excel, Outlook or other similar software and have the ability to learn and operate in a variety of software programs.
CERTIFICATES, LICENSES, REGISTRATIONS Must be able to be bonded in the State of Arkansas.
PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee frequently is required to stand, walk, and sit. The employee is occasionally required to climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
$18k-30k yearly est. 33d ago
Experienced Veterinary Customer Service Representative
Animal Emergency & Specialty Center of NW Arkansas 3.6
Service specialist job in Springdale, AR
The Animal Emergency and Specialty Center of NWA is a well-established and growing emergency and critical care practice. We are the only after-hour facility in the Northwest Arkansas area and the only 24-hour ER in Arkansas at the moment. Our brand new, state-of-the-art facility is fully equipped with digital radiography, large touch screen monitors in all client rooms, Ultrasound, Idexx laboratories in-house, and a ForceTriad electrosurgical system. We also have CT and MRI capability in-house through referral. Just as important, we have a friendly, highly skilled, motivated, and fun-loving staff. We are very flexible with scheduling and are willing to work around requests, within reason. Our practice is remarkably busy, so it is important for our staff to be able to handle high-stress situations, multitask well, and have good communication skills. Our technicians and assistants are highly utilized at the top of their skill sets and are constantly learning new techniques. We want our staff to be hands-on!
Northwest Arkansas is home to Crystal Bridges-a world-class art museum, the state's largest live-music amphitheater, and a multitude of distinctive historic downtowns. It is also home to four state parks, making it a prime destination for hiking, biking, and anything outdoors.
To learn more about us click here.
Job Description
Are you a customer service pro with a passion for helping people and their pets? Join our fast-paced animal emergency team as a Client Service Representative (CSR), where exceptional service meets compassionate care. We are currently hiring for night time and late swing positions.
Why You'll Love It Here
At our clinic, our CSRs are the heartbeat of client and patient interactions. We pride ourselves on providing top-tier customer service, ensuring every client feels supported during stressful moments.
What You'll Do
Be a calming presence: Stay level-headed and professional in emergency situations while providing support and solutions for emotional clients.
Master the art of de-escalation: Use empathy and communication skills to address and resolve concerns.
Teamwork is key: Collaborate with veterinary staff and fellow CSRs to maintain smooth operations and outstanding client care.
Stay sharp and grow: Participate in monthly training sessions and complete continuing education hours annually.
What We're Looking For
Customer-focused: You have a knack for connecting with people and delivering memorable service.
Cool under pressure: You excel in high-stress environments and think on your feet.
A team player: You thrive in a collaborative environment and are always ready to lend a helping hand.
Eager to learn: You're excited about continuous learning and professional development opportunities.
Opportunities for Growth
We value career advancement! Leadership positions are available for motivated team members looking to grow within our clinic.
Benefits of Joining Us
Competitive pay
Ongoing education and training opportunities
A supportive, team-oriented work environment
The chance to make a real difference in the lives of pets and their people
If you're ready to bring your customer service expertise to a fulfilling role in veterinary care, apply today!
Qualifications
We're looking for:
Currently hiring for all shifts- day, swing, and overnight shifts available.
Experienced Receptionist with a minimum of 1-year veterinary experience preferred.
Compassionate and calm team-player.
The ability to multi-task.
Strong communication and customer service skills.
Highly organized and possess computer skills.
Self-starter with the desire to continue to advance your knowledge and skillset.
Additional Information
We offer our staff:
Competitive wages
3 day work weeks and flexible scheduling - we ACTUALLY STRIVE for Work-Life Balance, ask me how we make this work!
Paid sick leave for full and part-time employees
2 weeks of maternity/paternity leave
Full vision/health/dental, 401k, and health savings plans
CE allowance for licensed and unlicensed employees
Paid Professional Dues if licensed
Quarterly Bonuses / Christmas Bonuses when eligible
Scrub allowance
Employee Assistance Program
Paid Bereavement Program
Tuition Assistance Program
PTO for full and part-time employees that is available to use after 90 days
Free vaccines for staff pets and excellent discounts on products and services
A fun environment that promotes teamwork, leadership skills, and training
We are caffeine addicts, so we do frequent runs to all the best coffee shops!
We have the best snacks - in fact, we are in the running for the largest snack cabinet out there!
2 dollar shift differential for night shift.
Hiring eligibility may be contingent to a candidate authorizing and completing a satisfactory background check.
*Note - some benefits may only be available to or vary slightly for full time employment status vs part time status.
For additional details including our full equal opportunity statement, texting/outreach communication authorization, physical requirements of the job and more, please visit: **********************************************************
$24k-32k yearly est. 3d ago
Customer Quality Representative 2nd Shift - Fort Smith, AR
Hytrol 4.1
Service specialist job in Fort Smith, AR
Conduct quality audit throughout manufacturing process and ensure the product is built per specification and standards and is fit for use. Responsibilities Conduct quality audit throughout manufacturing process and ensure the product is built per specification and standards and is fit for use.
Inspection of manufactured parts.
Inspection of manufactured parts running.
Reviewing all printed orders.
Researching customer complaints.
Reading drawings and blueprints.
Assist Ad-Hoc teams.
Conduct field trip to assist customer.
Frequent and variable lifting, pulling, pushing, and carrying of up to 50 pounds
Perform other duties deemed necessary by management.
Qualifications
6 months to 1 year of related experience and/or training is ideal
Basic math proficiency to read instructions, operate machinery properly, and record data
Ability to read a tape measure
Education
High School Diploma or GED required
$39k-48k yearly est. 1d ago
Customer Service Representative - Fayetteville, AR
Kedia Corporation
Service specialist job in Fayetteville, AR
Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field
Job Description
Tasks
Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
Check to ensure that appropriate changes were made to resolve customers' problems.
Determine charges for services requested, collect deposits or payments, or arrange for billing.
Refer unresolved customer grievances to designated departments for further investigation.
Review insurance policy terms to determine whether a particular loss is covered by insurance.
Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.
Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods.
Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills.
Tools
used in this occupation:
Autodialers
- Autodialing systems; Predictive dialers
Automated attendant systems
- Voice broadcasting systems
Automatic call distributor ACD
- Automatic call distribution ACD system
Scanners
Standalone telephone caller identification
- Calling line identification equipment; Dialed number identification systems DNIS
Technology
used in this occupation:
Contact center software
- Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani Email
Customer relationship management CRM software
- Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRM
Electronic mail software
- Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft Outlook
Network conferencing software
- Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani Chat
Spreadsheet software
- Microsoft Excel
Knowledge
Customer and Personal Service
- Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Clerical
- Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
English Language
- Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Qualifications
Skills
Active Listening
- Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Speaking
- Talking to others to convey information effectively.
Service Orientation
- Actively looking for ways to help people.
Persuasion
- Persuading others to change their minds or behavior.
Reading Comprehension
- Understanding written sentences and paragraphs in work related documents.
Critical Thinking
- Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Writing
- Communicating effectively in writing as appropriate for the needs of the audience.
Coordination
- Adjusting actions in relation to others' actions.
Social Perceptiveness
- Being aware of others' reactions and understanding why they react as they do.
Negotiation
- Bringing others together and trying to reconcile differences.
Abilities
Oral Comprehension
- The ability to listen to and understand information and ideas presented through spoken words and sentences.
Oral Expression
- The ability to communicate information and ideas in speaking so others will understand.
Speech Clarity
- The ability to speak clearly so others can understand you.
Speech Recognition
- The ability to identify and understand the speech of another person.
Written Expression
- The ability to communicate information and ideas in writing so others will understand.
Near Vision
- The ability to see details at close range (within a few feet of the observer).
Problem Sensitivity
- The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
Written Comprehension
- The ability to read and understand information and ideas presented in writing.
Deductive Reasoning
- The ability to apply general rules to specific problems to produce answers that make sense.
Inductive Reasoning
- The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
Additional Information
If this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.
$25k-32k yearly est. 1d ago
Customer Service Rep(09607) - 1814 N Crossover Rd #1
Domino's Franchise
Service specialist job in Fayetteville, AR
ABOUT THE JOB
You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you.
We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you.
ADVANCEMENT
Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.
DIVERSITY
Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential.
SUMMARY STATEMENT
We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first!
JOB REQUIREMENTS
You must be 18 years of age or older.
General job duties for all store team members
• Operate all equipment.
• Stock ingredients from delivery area to storage, work area, walk-in cooler.
• Prepare product.
• Receive and process telephone orders.
• Clean equipment and facility approximately daily.
• Make and label boxes
Training
Orientation and training provided on the job.
Communication Skills
Ability to comprehend and give correct written instructions.
Ability to communicate verbally with customers and co-workers to process orders both over the
phone and in person.
Essential Functions/Skills
• Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).
• Must be able to make correct monetary change.
• Verbal, writing, and telephone skills to take and process orders.
• Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.
• Ability to enter orders using a computer keyboard or touch screen.
WORK CONDITIONS
Exposure to:
• Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks.
• In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas.
• Sudden changes in temperature in work area and while outside.
• Fumes from food odors.
• Exposure to cornmeal dust.
• Cramped quarters including walk-in cooler.
• Hot surfaces/tools from oven up to 500 degrees or higher.
• Sharp edges and moving mechanical parts.
SENSING
• Talking and hearing on telephone.
• Near and mid-range vision for most in-store tasks.
• Depth perception.
• Ability to differentiate between hot and cold surfaces.
TEMPERAMENTS
The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions.
PHYSICAL REQUIREMENTS including, but not limited to the following:
Standing: Most tasks are performed from a standing position.
Walking: For short distances for short durations.
Surfaces include ceramic tile bricks with linoleum in some food process areas. Height of work surfaces is between 36 and 48.
Sitting
Paperwork is normally completed in an office at a desk or table.
Lifting
• Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck.
• Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'.
• Cases are usually lifted from floor and stacked onto shelves up to 72 high.
Carrying
• Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves.
• Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store.
• Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray.
Pushing
• To move trays which are placed on dollies. A stack of trays on a dolly is approximately 24- 30 and requires a force of up to 7.5 pounds to push.
• Trays may also be pulled.
Climbing
Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls and perform maintenance.
Stooping/Bending
• Forward bending at the waist is necessary at the pizza assembly station.
• Toe room is present, but workers are unable to flex their knees while standing at this station.
• Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day.
• Forward bending is also present at the front counter and when stocking ingredients.
Crouching/Squatting
Crouching or squatting may be performed occasionally to stock shelves and to clean low areas.
Reaching
• Reaching is performed continuously; up, down and forward.
• Workers reach above 72occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves.
• Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes.
• Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones.
Hand Tasks
• Eye-hand coordination is essential. Use of hands is continuous during the day.
• Frequently activities require use of one or both hands.
• Shaping pizza dough requires frequent and forceful use of forearms and wrists.
• Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter.
• Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes.
• Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes.
Additional Information
Machines, Tools, Equipment, Work Aids
Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.
$25k-32k yearly est. 10d ago
Customer Service Representative
Larry Bittle State Farm Agency
Service specialist job in Fayetteville, AR
Job Description
Larry Bittle - State Farm Agency, located in Fayetteville, AR, is currently seeking a talented, caring professional to join our team as a Customer Service Representative. Insurance experience is not required as we will train the right person with the right skill set!
If you have a talent for customer care and understand the needs and motivations of people, we want you on our team! As our Customer Service Representative, youll work to inspire customer loyalty and significantly enhance the overall State Farm Insurance customer experience.
Responsibilities include, but are not limited to:
Establish customer relationships and follow up with customers, as needed.
Provide prompt, accurate, and friendly customer service.
Use a customer-focused, needs-based review process to educate customers about insurance options.
As an Agent Team Member, you will receive...
Salary plus bonus (salary increases once licensed)
Commissions (based on licensing and sales)
Paid time off (vacation/major holidays)
Valuable experience
Growth potential/Opportunity for advancement within my office
Requirements
Customer Service and/or Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
Excellent communication skills - written, verbal, and listening
Self-motivated
Detail oriented
Proactive in problem-solving
Ability to work in a team environment
Ability to assess customer needs and conduct effective interviews
Ability to effectively relate to a customer
Property Casualty license (must be able to obtain)
Life and Health license (must be able to obtain)
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
$25k-32k yearly est. 10d ago
Customer Service Associate
CK Hutchison Holdings Limited
Service specialist job in Fort Smith, AR
Share: share to e-mail Job Title: Customer Service Associate Who we are: As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. You'll often hear us say that we are "Thrift Proud." It's the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Learn more about the Savers family of thrift stores, our impact, and the #ThriftProud movement at savers.com.
Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia.
Summary & Positions:
At Savers / Value Village our Customer Service Associates create an awesome experience for our Customers, Donors and other Team Members. We are hiring for both Full Time and Part Time Customer Service Associates.
What you can expect:
* The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute.
* To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities.
* An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members.
What you get:
Comprehensive onboarding and training from day one.
In-house expertise! Our training department / Savers University develops and delivers robust training to every team member across our organization - from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings.
Benefits offerings including:
* Bundled health plans such as medical, Rx, dental and vision
* Company-paid life insurance for extra protection and peace of mind
* Programs to stop smoking, diabetes management coaching, and on demand care options.
* A 401k plan with generous company matching contributions to assist you in saving for a secure financial future.
* Paid time off from work for leisure or other hobbies.
* A range of mental health services to assist you in managing daily life.
Savers is an E-Verify employer
7751 Rogers Avenue, Fort Smith, AR 72903
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$24k-32k yearly est. 5d ago
Customer Service Associate
Party Emporium
Service specialist job in Fort Smith, AR
When forwarding your resume, please include your favorite COLOR! :) Customer Service Associate Description: Understands and is totally sales and service focused on the customer. The customer is our priority! Acknowledges all guests through a greeting, smile or eye contact regardless of the task at hand.
Demonstrates knowledge of store products and uses this knowledge to build sales.
Practices suggestive selling, offering every guest related items in order to build multiple sales.
Maintains the highest standards of integrity, quality and timeliness in all of our business practices.
Assists in merchandising the store following the Supervisor's instructions.
Maintains store merchandising and operational standards.
Follows all Company policies and procedures.
Must display attention for details.
$24k-32k yearly est. Auto-Apply 60d+ ago
Customer Service Representative
GFL Environmental Inc.
Service specialist job in Bethel Heights, AR
The Customer Service Representative will provide outstanding service to our customers by responding to a high level of inbound customer calls, inquiries and requests which may require research and investigation to reach resolution. The CSR's will actively engage customers to ensure complete understanding of the issues and provide accurate and efficient responses in a prompt, respectful and courteous manner.
At GFL our goal is to invest in our people and provide opportunities to grow for life!
Our employees are affectionately known as team green, a name that unites us all under our shared purpose of providing sustainable solutions to enable our customers and communities to be GREEN FOR LIFE!
* 15 days of paid time off.
* 4 medical plan options including an HSA with employer contribution & match program, dental, and vision coverage.
* 401(k) with an employer match.
* Paid holidays.
* Employee Assistance Program with free counseling services.
Overview:
GFL Environmental is one of North America's leading waste management companies, proudly making communities cleaner, safer, and happier through first-class service. Working for GFL is more than a job - it's an opportunity to grow in your career, make new friends, and make a difference each day.
Key Responsibilities:
* Provide excellent customer service and professionalism to all customers via in person, telephone, email, or via the web.
* Communicate clearly and concisely with on-the-road employees to give instructions and assistance.
* Answer incoming and make outgoing customer telephone calls.
* Receive and resolve, within established guidelines, customer questions and concerns.
* Monitor, resolve, document, and report all customer complaints, driver route sheets and call-in sheet and all customer problems relating to operations and coordinate with sales.
* Track customer information and concerns and enter data into database.
* Research and complete customer refunds and submit for approval before being submitted to Accounts Receivable for payment.
* Maintain new account files.
* Work with supervisors to ensure that all missed stops and special pick ups are completed daily.
* Provide timely and accurate information regarding missed stops or other customer concerns.
* Generate call-in work orders for drivers.
* Download, distribute and answer all customer inquiries received via email.
* Take web request and process payments by phone.
* Process customer payments via internet and take cash payments as needed.
* Enter new subscription residential accounts into system.
* Run credit checks on new customers.
* Complete verification form, service agreement and pricing matrix on all commercial accounts for changes, new and cancelled.
* Key all new/cancelled accounts into Tower system and verify in system.
* Scan all contracts into system and maintain records of them.
* Assist in completing the Affirmative Action log for all applicants.
* Assist in answering questions relating to benefits, vacation time, leave of absence, etc.
* Maintain a positive attitude, and promote the GFL Environmental image by focusing on cooperation, employee partnership and positive telephone and email manners.
* Ensure the customer service area is neat and orderly and ensure proper greeting of all visitors.
* Conform in all respects with applicable federal, state/provincial and local laws, regulations, ordinances and other orders and to all company policies, procedures and directives from supervisors.
* May provide back up assistance for Office Coordinator.
* Perform other duties and responsibilities as required or requested by management.
Requirements:
* High School Diploma or GED.
* Two (2) to four (4) years customer service call center experience.
* Operate standard office equipment (i.e., copier, facsimile, personal computer).
Knowledge, Skills and Abilities:
* Ability to implement solutions to general and specific customer concerns.
* Ability to work in fast-paced environment, meet time deadlines and perform under pressure.
* Possess good organizational skills and record keeping skills.
* Possess ability to speak and communicate effectively with customers and employees both verbally and in writing.
* Proficient in Microsoft Outlook, Microsoft Word and Excel.
* Good problem solving ability.
* Excellent data entry skills.
Physical/Mental Demands:
* Ability to stand, sit, walk, use hands and fingers, talk and hear.
* Visual Requirements: include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
Working Conditions:
* Work in indoor office environment 95% of the time.
* Noise level is usually moderate.
#GFLTalent
We thank you for your interest. Only those selected for an interview will be contacted.
GFL is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position, please contact *******************************
$25k-33k yearly est. Auto-Apply 19d ago
Training and Operations Specialist
Southern Ventures
Service specialist job in Centerton, AR
Summary of Job Function
The Training and Operations Specialist balances the role of being a servant leader delivering exceptional performance. They consistently keep our brand promises, inspire teams and deliver great results. MABO Investments, LLC's Training and Operations
Specialist invest their time in developing servant leaders, achieving results,
being a brand champion, and business planning. They support Above Store
Leaders, Restaurant General Managers and teams, and in return, they create a
memorable experience for our guests.
Reports to: Above Store Leader
Primary Business Goal: Always focusing on growing
customer base the Training and Operations Specialist has a primary function of
assisting the Above Store Leader excel in controllable profit and franchisor
measures to help make Mabo be a leader in both categories
Essential Responsibilities
1. Develop Servant Leaders - Puts your team and organization first -not
yourself
· Creates a culture and environment of passion for
Popeyes, our guests and each other
· Under the directions of the Above Store Leader engages
the Restaurant General Manager in regular one-on-one meetings and performance
management discussions
· Invests time and resources to develop the
Restaurant General Manager and team for current and future roles
· Recruits and welcomes team members that are
passionate about Popeyes and are motivated to deliver a memorable guest
experience
· Encourages ongoing training and development
utilizing the tools and resources available
· Empowers teams to identify and solve problems,
removes barriers and holds leaders accountable
2. Achieve
Results - Helps Restaurant General Managers stay on track and holds them
accountable by providing clear direction, identifying priorities and monitoring
progress against plans
· Delegates work appropriately to effectively
achieve superior results
· Monitors the teams' progress and provides
positive and constructive feedback to ensure they are on track.
· Creates alignment around priorities; focuses
Restaurant General Managers on identifying areas requiring attention.
· Sets and communicates clear expectations
· Removes barriers that prohibit the Restaurant
General Manager from being successful
· Empowers and motivates the management team to be
accountable for individual and team performance
· Monitors employee and guest feedback and
provides coaching to Restaurant General Managers to improve
· Partners with Restaurant General Manager to
create action plans and implement solutions that solve operational challenges
3. Brand
Champion - Partners with the brand and restaurant teams to bring the Popeyes
guest experience to life
· Demonstrates commitment and passion to consistently
deliver the Popeyes employee and guest experience consistently
· Ensures compliance with brand standards. Holds
team accountable for delivering brand standards and brand initiatives
· Partners with Popeyes representatives to
co-author and sponsor brand initiatives
· Ensures that Popeyes standards are met
· Actively participates and requires Restaurant
General Manager's involvement in Popeyes sponsored activities and Limited Time
Offer (LTO) execution
4. Business
Planning - Creates a plan each year for people experience, guest experience,
operations, community involvement and facility maintenance. Communicates a
common vision and translates it into specific goals and action plans
· Facilitates the development of annual restaurant
budgets and business plan for the assigned market
· Identifies emerging trends or situations that
may impact the business
· Analyzes past financials to project future sales
and profitability
· Prepares capital spending requirements to grow
the business
· Monitors and partners with the Restaurant
General Manager to develop strategies to achieve goals
5. Required
Knowledge, Skills and Abilities
· Excellent guest service skills required
· Ability to:
o work in a fast-paced environment
o communicate effectively with guests and team
members
o resolve issues in compliance with Popeyes standards
o manage and develop a positive and productive
management team.
o train and develop the skill and knowledge of
direct reports
· Exceptional leadership skills with the ability
to drive and motivate performance through effective coaching skills
· Strong business acumen
· Highly organized with the ability to adapt
quickly to strategic change
· Self-starter, who takes the initiative
· Exceptional communicator
· Clean driving record and able to travel and stay
overnight as required
6. Education
and Experience
· Minimum of 3 years restaurant general manager
experience required
· Minimum of 3 years multi-unit management
experience required
· High School diploma required
· BA degree preferred
· Must be computer literate with the ability to
utilize all company computer programs
7. Physical
Demands
· Position may be required to assist in restaurant
operations (prolonged periods of standing, walking and/or assist with food
production or service) during critical operational demands
$36k-57k yearly est. Auto-Apply 60d+ ago
BCS CORPORATIONS REPRESENTATIVE
State of Arkansas
Service specialist job in Fayetteville, AR
Information Functional Title: Corporations Rep I Reports To: Director/Asst Director/Team Leader Department: Business & Commercial Services FLSA Status: Non-exempt Responsible for accurately processing corporation filings, notary applications, trademark/service mark applications, annual reports and franchise tax transactions as well as amendments and renewals to each filing type.
Functions
ESSENTIAL DUTIES AND RESPONSIBILITIES: (Includes but are not limited to the following. May change during high volume. )
* Receives, reviews, processes documents for review such as corporation filings, notary applications, trademark and service mark applications, franchise tax, annual reports. These items may be received in person, mail, or online.
* Answers inquiries from customers by phone, email, mail and in person.
* Receives money for statutorily set fees and or penalties.
* Creates cards, certificates, apostilles, and other documents as required, and sends to appropriate recipient.
* Inputs initial information and data changes in computer system; create reports as needed.
* Responsible for balancing cash, credit card, checks and other payment types received daily.
* Prepares documents to be filed by Records specialist.
* Ensures documents are properly and clearly imaged.
* Prepare daily list of special requested forms to be mailed to constituents.
* Promote use of online filings applications.
* Be knowledgeable of filing processes for both "in-house" processing as well as online applications
Dimensions
PHYSICAL DEMANDS:
While performing the duties of this job, the employee is regularly required to sit; use hands and fingers; reach with hands and arms; and talk or hear. The employee is occasionally required to stand; walk; and stoop, kneel, or crouch. The employee must occasionally lift and / or move up to 10 pounds. Specific vision abilities required by this job include close vision.
WORK ENVIORNMENT:
A normal office environment. The noise level in the work environment is usually moderate.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
* Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties
SUPERVISORY RESPONSIBILITIES:
This job has no supervisory responsibilities.
Knowledge, Skills and Abilities
LANGUAGE SKILLS:
Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information one-on-one to customers, management, and other employees of the organization. Bilingual is a plus.
MATHEMATICAL SKILLS:
Ability to calculate figures and amounts such as discounts, interest, proportions, and percentages.
REASONING ABILITY:
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
Minimum Qualifications
QUALIFICATIONS:
Familiarity with use of web applications, Microsoft Word, Microsoft Office. A self-starter able to multitask. Possess a high level of customer service in face-to-face and phone situations.
EDUCATION and / or EXPERIENCE:
High school diploma or general education degree (GED) with courses in business education; and six months to one year related experience and / or training; or equivalent combination of education and experience.
Licenses
CERTIFICATES, LICENSES, REGISTRATONS:
None required. May be requested to obtain an Arkansas Notary License upon hiring approval.
Nearest Major Market: Fayetteville
How much does a service specialist earn in Fayetteville, AR?
The average service specialist in Fayetteville, AR earns between $23,000 and $55,000 annually. This compares to the national average service specialist range of $27,000 to $71,000.
Average service specialist salary in Fayetteville, AR
$36,000
What are the biggest employers of Service Specialists in Fayetteville, AR?
The biggest employers of Service Specialists in Fayetteville, AR are: