Service specialist jobs in Hartford, CT

We are seeking a dedicated Customer Service Representative who is Bilingual in English and Spanish. In this role, you will handle inbound and outbound customer inquiries related to loan accounts, payments, and account status. You will provide accurate information, resolve issues efficiently, and ensure compliance with company policies and regulatory requirements. The ideal candidate has strong communication skills, a customer-first attitude, and a solid understanding of loan servicing processes. Key Responsibilities: Assist customers with loan account questions, payments, and escrow inquiries Process requests related to payment history, payoffs, and account changes Resolve customer issues with professionalism and empathy Ensure compliance with loan servicing regulations and internal policies Document interactions and follow up as needed to ensure customer satisfaction Qualifications: 1-2 years of loan servicing or financial customer service experience Strong communication and problem-solving skills All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.

JOIN OUR TEAM @ AMPHENOL RF, the world's largest manufacturer of coaxial interconnect products for radio frequency, microwave, and data transmission applications, and a proven leader in enabling next gen technology! Our global team of experienced engineers develops innovative solutions utilizing the most advanced manufacturing technology available, and we specialize in creating custom solutions that meet customer-specific design requirements. With consistent year over year growth, innovative technology, and a team that breeds success, we are always seeking top-tier, high-performing talent to join us! We are headquartered in Danbury, Connecticut, and a division of Amphenol Corporation (NYSE ticker: APH), an industry leader for more than fifty years. At Amphenol RF, you can expect a competitive salary and comprehensive benefits (medical, dental, vision, matching 401K, FSA, employer-paid life insurance), a favorable work/life balance, a generous PTO allowance and paid holidays, an engaging and collaborative work environment, numerous opportunities for career growth, and an entrepreneurial focus that encourages employees to chart their own paths. The Customer Service Representative effectively interacts with internal and external customers providing and processing information in response to inquiries, concerns and requests about company products and services. The Customer Service Representative contributes and supports the company growth initiatives and overall customer satisfaction metrics. DUTIES AND RESPONSIBILITIES Respond promptly, to Distributors, OEMs, and Field Sales inquiries regarding pricing, delivery, and order status, providing limited technical assistance as needed; collaborate with production, logistics, and inventory teams to ensure orders align with manufacturing schedules and capacity. Review all incoming orders for accuracy. Notify customer of discrepancies in writing prior to acknowledging Amphenol T&C's. Maintain and update customer master data, pricing, and delivery terms in ERP systems. Communicate proactively with customers regarding order status, delays, changes, and delivery schedules. Follow-up to ensure closure and satisfaction. Handle customer complaints and process returns and credits in a timely manner. Process and manage customer orders via EDI or manual entry, ensuring accuracy and timely fulfillment. Oversee the management and maintenance of multiple customer-specific web portals for order entry, status checks, compliance reporting and invoice submission. Provide backup within the Customer Service team as required. Build sustainable relationships of trust through open and interactive communication. Adhere to company procedures, guidelines and policies. Any other Ad hoc duties as assigned by Customer Service Manager. EDUCATION/EXPERIENCE REQUIREMENTS Associate's degree preferred, with 2-4 years of related experience-ideally in a manufacturing or high-tech environment. Strong computer skills required, including proficiency in Windows, Microsoft Office (Excel, Word, Outlook), and web-based applications. Excellent communication skills with the ability to work independently and manage multiple priorities in a fast-paced environment. Hands-on experience with EDI transaction sets preferred. Strong analytical and problem-solving abilities, with a proactive approach to improving processes and identifying better solutions. Positive attitude, reliable, highly organized and a strong attention to detail required. Other requirements as necessary. Amphenol RF is an equal opportunity organization. We recruit, employ, train, compensate, and promote without regard to race, religion, color, national origin, age, gender, sexual orientation, gender identity, marital status, disability, protected veteran status, or any other basis protected by applicable federal, state or local law.

For over a century, LIMRA and LOMA have supported the insurance and financial services industry as its largest trade association. Today, we partner with 700+ member companies worldwide to deliver insights, guide strategy, develop talent, and drive innovation. Our deep industry expertise helps organizations better understand their customers, markets, distribution channels, and competitors-enabling confident, data-driven decisions. We believe greatness starts from within-built by individuals working toward shared goals and supporting one another. Our core values-Integrity, Customer Focus, Adaptability, Respect, and Excellence-shape how we work together and serve our members. We're committed to helping employees thrive both professionally and personally. Are you passionate about delivering exceptional client experiences and solving complex challenges? Do you thrive in a fast-paced, tech-enabled environment where your problem-solving and communication skills make a real impact? If so, we'd love to meet you! We're looking for a Client Success Specialist to support a suite of global talent development and compliance solutions. This role is ideal for someone who enjoys working directly with clients, supporting product rollouts, and collaborating across teams to improve processes and outcomes. What You'll Do: Onboard new clients and guide them through product setup and usage. Provide tier-2 and tier-3 customer service and technical support. Troubleshoot issues and escalate to technical teams when needed. Deliver training and product information to internal and external stakeholders. Maintain accurate records in CRM systems (e.g., Salesforce). Coordinate with technical partners and contribute to service contracts and vendor relationships. Support product rollouts and project initiatives. Identify and implement process improvements to enhance client experience. What You Bring: Associate degree or equivalent experience (2-4 years in client service or support). Strong customer service orientation and a natural inclination to help others. Experience working with vendors and reviewing contracts. Familiarity with CRM systems, Microsoft Office Suite, and virtual meeting platforms. Technical troubleshooting skills across PC, Mac, and mobile environments. Excellent communication, time management, and problem-solving abilities. Proven ability to deliver accurate, high-quality work Ability to work independently and collaboratively in a dynamic environment. Bonus Points: Experience in talent development, compliance, or education technology. Understanding of the insurance or financial services industries. ACS designation or similar certification. Why Join Us? Collaborative and mission-driven team Opportunities for growth and learning Flexible work environment Meaningful work that supports professional development across industries We are an Equal Opportunity employer and do not discriminate on the basis of race, ancestry, color, religion, sex, age, marital status, sexual orientation, national origin, medical condition, disability, veteran status, or any other basis protected by law. This Employer Participates in E-Verify. See the E-Verify notices. Este Empleador Participa en E-Verify. Ver el E-Verify avisos.

As a service consultant you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records. You will serve as the communicator and liaison between the customer and technician; ensuring the customer's needs are understood by the technician and the needed and recommended service/repairs are understood by the customer. Education High School Experience 1-3 years Additional Information CDK & XTime experience a plus. We are willing to train the right candidate. We offer competitive pay and a great work environment. We look forward to meeting you. We are looking forward to meeting the next member of the Brandfon' family! Employment Position: Full Time Salary: $50,000.00 - $100,000.00 Yearly Salary is negotiable. Zip Code: 06513

WTW is a leading global advisory, broking and solutions company that helps clients around the world turn risk into a path for growth. With roots dating to 1828, WTW has 40,000 employees serving more than 140 countries. We design and deliver solutions that manage risk, optimize benefits, cultivate talent, and expand the power of capital to protect and strengthen institutions and individuals. Our unique perspective allows us to see the critical intersections between talent, assets and ideas - the dynamic formula that drives business performance. Together, we unlock potential. Learn more at wtwco.com. The Senior Surety Client Manager supports Producers and Account Executives in all prospecting and account management initiatives related to surety and insurance client's accounts with surety needs within in a small team environment. Note: Employment-based non-immigrant visa sponsorship and/or assistance is not offered for this specific job opportunity. The Role Manage day-to-day needs for clients, including bond requests, billing issues, bond reports Responsible for requesting periodic informational updates, analyzing them and then communicating data to underwriters Responds to clients' needs and questions relating to account bond program, project limits and specific project opportunities Communicates with underwriters on status of account or individual bond approvals Issues original bonds as needed Works with the surety team to develop appropriate carrier submissions and may present final proposals to prospects Gather information from prospective clients, completing high level bond reviews and assisting in the resolve of carrier and client accounting, billing and collections issues Demonstrate ability to effectively communicate with internal and external clients/peers/sureties Support other surety staff as needed or assigned Attend client meetings as required Qualifications The Requirements P&C licensed Minimum - 5-7 years of relevant working experience in a Surety environment Insurance related and other professional designations highly desirable Possesses effective verbal and written communication skills Possesses excellent interpersonal skills Qualified candidates will be those who demonstrate effective verbal and written communication skills, strong time management, teamwork and prioritization skills, and highly effective customer service capabilities Ability to handle multiple priorities using sound judgment and resourcefulness in a fast-paced environment Strong decision-making capabilities Must be results oriented Ability to provide superior customer service to the client and the sureties Strong organizational skills in prioritizing duties and multi-tasking, with the ability to consistently meet deadlines Ability to learn and utilize EPIC Willingness to participate in surety industry events Independently carry out specific assignments and tasks This position will remain posted for a minimum of three business days from the date posted or until sufficient/appropriate candidate slate has been identified. Company Benefits WTW provides a competitive benefit package which includes the following (eligibility requirements apply): Health and Welfare Benefits: Medical (including prescription coverage), Dental, Vision, Health Savings Account, Commuter Account, Health Care and Dependent Care Flexible Spending Accounts, Group Accident, Group Critical Illness, Life Insurance, AD&D, Group Legal, Identify Theft Protection, Wellbeing Program and Work/Life Resources (including Employee Assistance Program) Leave Benefits: Paid Holidays, Annual Paid Time Off (includes paid state/local paid leave where required), Short-Term Disability, Long-Term Disability, Other Leaves (e.g., Bereavement, FMLA, ADA, Jury Duty, Military Leave, and Parental and Adoption Leave), Paid Time Off ( Washington State only ) Retirement Benefits: Contributory Pension Plan and Savings Plan (401k). All Level 38 and more senior roles may also be eligible for non-qualified Deferred Compensation and Deferred Savings Plans. If Level 38 or more senior role is in Washington State, you must add the retirement benefits paragraph to the job description. Please note: Producer Sales roles are not currently eligible for the WTW Pension Plan. Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles County Fair Chance Ordinance for Employers, we will consider for employment qualified applicants with arrest and conviction records. EOE, including disability/vets

Ford Automotive Service Consultant Windsor, CT ATTENTION LADIES & GENTLEMAN WHO WANTS TO BE A ROCK STAR? Looking for growth potential? We're expanding our Service Advisor team to continue to provide our customers and technicians with the attention they need for repairing their vehicles! We are looking for highly motivated SERVICE ADVISORS with a team attitude and strong customer service skills. We are a stable and established Automotive Group serving Connecticut and Massachusetts with high quality New and Used Ford vehicles. We have a large and continually growing retail customer base. You'll be part of a fast paced and friendly work environment. As a Mitchell Selig Ford Service Advisor, you'll be at the forefront of the automotive industry, promoting the most innovative parts and accessories available on the market today, and working with the latest in diagnostic technology in a state-of-the-art environment. Reporting to the Service Manager, you will be responsible for coordinating customer vehicles for servicing, ensuring high levels of customer satisfaction and maximizing departmental profitability. About you: Highly motivated with a competitive edge, you enjoy going the extra mile for your customers, and thrive on being a part of a team. You will be a problem solver with a passion for our dealership. We offer: Health insurance 401K Amazing Service Manager with a phenomenal service and technician team! PTO - starts accruing on day 1 Career growth and ongoing development 5 DAY work week (Monday - Friday) Create a great service experience for the client with the following Responsibilities: Set, confirm and prepare appointments for service customers. Communicate with clients daily. Determine vehicle service needs based on customer information and a vehicle walk around and video inspections. Assist customers in planning for on-going recommended maintenance. Create repair orders for customers including cost and time estimates. Communicate with Technicians to ensure timely completion of work.. Follow up with clients on the status of their vehicle. Continue to gain product knowledge to help customer with maintenance recommendations. Verify vehicle coverages Specific skills required: Prior experience as a service advisor or service writer required Candidates MUST possess above-average phone and communication skills Must bring a positive, upbeat attitude to this role and be completely comfortable upselling clients Excellent follow-up and follow-through skills to ensure client satisfaction Must have the ability to communicate technical information in non-technical terms to clients Ability to evolve and adapt to changing business needs Requirements: Previous retail sales or customer service experience preferred (service advisor preferred) Enthusiastic with high energy throughout the workday Strong communication skills: written, in-person and over the phone Focuses on the customer's needs to enhance dealership and personal sales Ready to hit the ground running on learning new products in and out Previous dealership experiences a PLUS! Come join a winning team !

Job Type: Hourly, Full Time - Hybrid Schedule: Monday - Friday: 11:30a - 8:00p Who We are: At Ion Bank, we pride ourselves on providing exemplary customer service and building lifetime relationships by partnering with our customers to identify and achieve their financial goals. We are passionate about our Service Standards and live by them every day. As a result of Ion's continued growth, the bank consistently provides robust and diverse development programs for its employees with a goal of personal expansion. Not only does Ion prioritize its internal team but additionally values the communities that the employees serve. The bank consistently encourages volunteerism from its employees to support customers and beyond. Apply now to join the Ion community! Who we are seeking for this role: The ideal candidate will demonstrate and encourage high standards of behavior that is consistent with Ion's service Philosophy of Safety & Security, Accuracy, Responsiveness, Friendly, Personalized Service. Consistently demonstrates a strong commitment to Ion, willing to go “above and beyond” whenever necessary. This individual thrives in an environment that encourage teamwork and promotes inclusion by working with a variety of people. As a Customer Consultant 1 you are responsible for: The delivery, via alternative delivery systems, the Bank's products, and services to potential and existing customers to maximize profitability, competitiveness, and growth of the company by effectively implementing the company service standards. Perform financial transactions accurately and effectively while adhering to set policies and procedures. Maintain and apply a working knowledge of all applicable banking regulations. Responsibilities: Employee is required to attend work. Ensure company service standards are continually achieved in area of responsibility. Project a positive and highly professional image of the Bank by providing high quality customer service. Recognize and assume responsibility for contributing to the Bank's strategic growth and service goals through excellent customer service, product knowledge and product referrals. Stays current on policies and procedures to limit the number of times customers are transferred to another department and to perform transactions accurately. Keeps current on changes in technology and alternative delivery methods. Achieve established goals for the department. Analyze the best product to meet the needs of the customer, explains, and offers the product to the customer. Respond to customer inquiries for information and help to resolve customer questions/issues in a courteous and timely manner. Conduct installment and secured loan interviews. Completes phone application with caller. Process application on computer. Assist customers in their financial planning by making referrals to our business partners, including but not limited to our Investment, Insurance and Lending teams. Maintain a daily record of all customer contact, sales and other necessary data for report generation and follow-up. Receive, verify, and process through the PC customer transactions. Recognize and properly report all fraudulent, counterfeit, or suspicious activity by customers or employees to the security department. Verify specific customer information to ensure accurate processing and to prevent misuse or intentional fraud. Balance daily work. Maintain 20 customers per hour average volume while adhering to industry standards as it relates to specific goals. Ensure activities within assigned functional area of responsibility follow Bank policy, and State and Federal Regulations Education and Qualifications: A High School diploma is required, along with additional college coursework or bank-related training. Candidates must have a minimum of 1 year of banking experience, plus at least 2 years of sales and customer service experience-or a comparable combination of education and experience. Familiarity with financial terminology, banking systems, and various payment delivery options is essential. Benefits: Health Insurance (Medical, Dental Vision) 401k and Employer Match Life Insurance Disability HSA FSA Educational Assistance Wellness Programs Employee Assistance Program 15 Paid Time Off Days (Will be tailored to level) 12 Paid Holidays Job Shadowing Volunteer Opportunities Ion Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, or veteran status.

We're looking for a dynamic, customer-focused professional to help onboard and support clients using our Payroll, HR, and Attendance platform! This hybrid-eligible role offers competitive pay and benefits, generous PTO, a modern and comfortable workspace, and plenty of team events. Checkwriters is a payroll and HR services company focused on elevating every step of the customer experience. From interactions with our team to genuinely useful Payroll and HR software - we don't just provide an excellent product. We have a team of experts who care about the details and work continuously to ensure that we provide our customers with the best experience they've had with a payroll and HR provider. Who we're looking for: A motivated, relationship-driven individual with a passionate about helping businesses thrive. You bring honesty, reliability, and positivity to every interaction and you thrive in a fast-paced, client-facing role. What you'll do: * Guide new and existing clients through onboarding, upgrades, and product adoption * Coordinate onboarding timelines, communications, and project milestones * Build strong, trust-based relationships with clients and internal teams * Collaborate across departments to ensure a smooth post-onboarding handoff * Communicate progress updates and anticipate potential roadblocks * Identify opportunities to improve processes and enhance our products * Support special projects as needed What you bring: * Experience delivering exceptional client-facing service (banking, HR, payroll, or insurance a plus) * Knowledge of HRIS, Payroll, or Attendance systems * Strong presentation skills and comfort learning software * Ability to understand client needs and keep projects moving * Flexibility, organization, and attention to detail * Proficiency with Microsoft Office * A team-first mindset, strong work ethic, and positive attitude Candidates with experience in Banking, Finance, Human Resources, or Sales are encouraged to apply!

Transdev in East Hartford, Connecticut, is hiring a Reservationist to intercept customer calls and schedule transportation. We are seeking friendly, customer service-oriented people who are dedicated to safety. Transdev is proud to offer: Position Subject to Collective Bargaining Agreement: * $20.00 (Union Collective Bargaining Agreement PayScale) o Starting pay $20.00 with progression to $21.00 over 1 year. Benefits include: * Vacation: up to 14 days per year * Paid Sick Leave: 8 hrs. monthly full-time employees/ 5 hrs. monthly part- time employees; medical, dental & vision after 90 calendar days of employment for full-time employees, life insurance, 401k retirement benefits, and company holidays. Key Responsibilities: + Answer customer calls and input ride information using a computerized scheduling system + Enter new customer information and changes into the system. + Data entry into spreadsheets and databases. + Communicate late vehicle service and verifying "No Shows" with customers. + Must be bilingual in Spanish and English + Resolve service-related complaints. + Create daily route maps of the reservations for the drivers. + Other duties as required. Qualifications: + High school diploma or GED required. + 2 years reservationist or customer service experience. + Computer literate + Excellent communication and listening skills. + Bilingual in Spanish and English + Must be able to work shifts or flexible work schedules as needed, including overtime. + Subject to a DOT drug testing and physical if applicable. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including cannabis, for any reason. Physical Requirements: The essential functions of this position require the ability to: + Work outside in varying temperature, weather, and humidity conditions-100% of the job is performed outside, work alone and in remote locations. + Sit for extended periods (up to 6-8 hours per day); frequently walk for long distances and on possible sloped ground or slippery and uneven surfaces + Push and pull objects up to 25 pounds, occasionally throughout the workday; lift material weighing up to 50 lbs. with or without assistance; occasionally bend, kneel, or crouch to files or equipment stored at ground level + Withstand heavy traffic areas while performing the duties of the job; tolerate exposure to considerable amounts of dust, vehicle fumes and noise. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Transdev complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please contact ************************************ Drug-free workplace: Transdev maintains a drug-free workplace. Applicants must: + Be eligible to work in the United States without requiring sponsorship now or in the future (if based in the U.S.). + Successfully pass a pre-employment drug screen. About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at ****************** or watch an overview video at ******************* O5cv0G4mQ The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. California applicants: Please review here: ********************************************************* for CA Employee Privacy Policy Job Category: Call Center / Dispatch / Reservationist / Scheduler Job Type: Part Time Req ID: 6613 Pay Group: X58 Cost Center: 55835 The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law. Drug-free workplace If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check. California applicants: Please Click Here for CA Employee Privacy Policy. About Transdev Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. Find out more at http://****************** or watch an overview video.

Windsor, CT Service Support Specialist Are you an organized multitasker who loves keeping things running smoothly? We're looking for a Service Support Specialist to be the backbone of our branch operations. In this full-time, in-person role, you'll support multiple departments, ensure customer satisfaction, and help our team deliver exceptional service every day. Key Responsibilities Operations Support * Answer phones, assist dispatch, and create work orders * Maintain accurate billing notes and input new equipment data Administrative Coordination * Prepare and process customer, third-party, and manufacturer billing * Perform clerical duties, including scanning, filing, and handling daily mail Customer Relations * Resolve customer inquiries or issues promptly and professionally * Build and maintain strong relationships with customers and internal teams * Assist with estimate preparation and general service documentation Team Collaboration * Support the Branch Manager with new or evolving initiatives * Contribute to a positive, collaborative office environment Qualifications * Previous billing and/or customer service experience * Strong attention to detail and excellent organizational skills * Proficiency in Microsoft Office Suite (Excel, Word, Outlook) * Ability to prioritize and manage multiple projects effectively * Self-motivated, adaptable, and capable of thriving in a fast-paced setting * Strong written and verbal communication and problem-solving skills * Team-oriented with the ability to work independently when needed * Completion of a successful background check and drug screen is required. * Must be at least 18 years of age. Physical Requirements * Primarily office-based role * Occasional light lifting (office supplies, equipment, boxes) * Combination of sitting, standing, and walking throughout the day * Comfortable using computers and general office equipment Compensation & Benefits * Pay: up to $25/hour (based on experience) * Insurance: Medical, dental, vision, life, and disability coverage * Retirement: 401(k) program with company match * Paid Time Off: Vacation, sick time, and generous time-away programs Perks: * Casual work environment * Employee assistance and recognition programs * Team-building and employee relations events * Competitive compensation and opportunities for growth About A-Tech Service A-Tech Commercial Parts & Service has been a recognized leader in the commercial food equipment repair business in CT and Western MA for over 30 years. Our technicians meet customers' expectations by providing world-class repair, preventive maintenance, and manufacturer warranty service in restaurants, schools, hotels, hospitals, nursing homes, and other hospitality businesses. Let us know if you want to be part of our team! To learn more, please visit us at: *************************

Easthampton, Massachusetts Do you want more variety in your career? Do you like helping customers? Do you work with a sense of urgency and like things done right the first time? Are you tired of your supervisor telling you what to do all day and want to own your own project? If so, we're interested in YOU! Come join one of the top leaders in the industry. Electrical Experts is a full-service electrical contractor that has been in business for over 60 years. Having grown steadily over the past several years, we are currently looking for experienced Residential Service Electricians to join our team. Electrical Experts has completed projects of all types and sizes and brings this experience and knowledge to all of our residential projects. Responsibilities: Communicate and work with customers to assess situations and gather information about their situation Perform troubleshooting and present options to fix the customer's issue Provide excellent customer service and do things right the first time Produce invoicing and accept/collect payment for service Follow-up and follow-through with any outstanding customer requests or inquiries Requirements: Must be a licensed electrician with 3+ years of residential service experience Sales experience preferred, but not required (will train) Troubleshooting/diagnostic experience Great attitude and a passion for serving others Good communication skills (written and verbal) Must be a people person and like interacting with customers Must be able to lift and carry 50lbs in all conditions & terrain. BENEFITS TO JOINING Electrical Experts: We offer a family atmosphere, limited travel time, a good work/life balance, great pay, and provide a benefits package including: Competitive Pay, $28-45/hr (with weekly commission opportunity) Work-life balance! Consistent Work, Pay, and Schedule Performance Bonuses! Comprehensive Medical and Dental Insurance Limited Travel Generous Benefits Package Paid Vacation and Holidays Paid Training and Continuing Education Opportunities Fun, Family-Friendly Work Environment 401K Plan with Employer Match Apply today and take the next step in your career as a Journeyman Electrician! We are an Equal Opportunity Employer

Hours: 40 Pay Details: $ 25.75 - $38.50 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role. Line of Business: TD Wealth Job Description: The Private Client Specialist I acts as sales and relationship support for Relationship Managers and Investment Advisors who serves clients in the high-net-worth segment, supporting banking, lending, and High Net Worth Investing. The PCS I is primarily responsible for the onboarding process for clients, focusing on the timely and accurate initiation, transfers and communication about new account openings and fundings. The PCS I will be expected to participate in basic financial planning discussions and client relationship reviews. This role will support other team members (Relationship Managers, Trust Advisors, or Investment Advisors) and provide consistent and accurate administrative, analytical, and service support. Depth and Scope: * Demonstrates a commitment to being customer-centric by ensuring a legendary service is provided during every customer interaction to maximize retention and growth * Under supervision, demonstrates competence executing tasks on required platforms (Private Banking, Investments and Trusts) * Handles complex financial transactions where products and services are highly competitive * Is competent using financial planning software * May act as a subject matter expert to Sales Support team * Coordinates with relationship mangers to ensure that all new clients receive the complete onboarding experience. This includes a thorough client discovery, an introduction to the IA and TA as per client need, and the completion of all requisite client profiling documents * Assists in deepening wallet share by anticipating client needs and suggesting the most appropriate banking, lending and/or investment solutions; maximizes profitability, while ensuring the client receives an exceptional client experience * Leverages and coordinates specialists (Taxes, Trust and Estate) to provide interdisciplinary expertise for our most complex clients * May act as primary contact for client relationships with regards to portfolio information and basic financial planning * May resolve more difficult Client issues, problems, and requests * Identifies opportunities within the portfolio to seek ways to Retail, Commercial and other Wealth Partners * Executes in a manner that is compliant with regulations, policies, and procedures * Adheres to all federal, state, SRO regulations and Firm policies related to all business activities (e.g., OCC, SEC, FINRA etc.); ensures all Continuing Education requirements are attained * Responsible for understanding and adhering to TD Wealth FCRM/ATF Policies and Procedures * Responsible for implementing TD's Customer Identification Program (CIP) by collecting and verifying required customer identification information and performing other Customer Due Diligence and Enhanced Due Diligence Requirements as outlined in the Business Unit FCRM procedures * Contributes individually and as a team member, to ensure strong performance, collaboration and enthusiasm that sets TD Wealth apart from our competitors * Represents TD Wealth to the public in a professional manner * Is involved in your community and supports TDBG charity and community initiatives * Ensures service to external clients and/or internal clients reflects TDBG standards and guiding principles * Through proactive communication (verbal/written), supports the assigned team members in meeting service commitments to clients * Provides consistent and accurate administrative support to assigned team members including filing, report generation, presentation material, written proposals, and spreadsheet reporting * Efficiently manages and promptly responds to all incoming inquiries/requests for information independently/or direct to appropriate person or area * Completes all applicable specialized training * Performs necessary duties to assist assigned team members with all aspects of account administration, retention, specialized services, and other responsibilities in accordance with wealth management area of specialization * Maintains various databases and computer systems by entering transactional and other data, updating information as necessary and ensuring data accuracy; creates reports summarizing information, as required * Guides and directs others as necessary; acts as a specialist resource to support all wealth management areas * Keeps others on the team informed about status of account administration, retention, and projects * Completes assigned administrative/Client service tasks within policy and operating procedures * Identifies and recommends technological/process improvements which may improve overall productivity and Client satisfaction Education and Experience: * Bachelor degree preferred * Internal candidates: 3+ years of experience working with TD's client platforms required * Series 7, 63/65 or 66 registrations required. Candidates may be considered should they have at least one of the required registrations. If hired, candidate will need to acquire all licensing within a defined period outlined at the time of hire * Knowledge of investments, banking and credit products preferred * A self-starter, ability to work with minimal supervision * Ability to excel at administration and be exceptionally well organized * Demonstrates considerable initiative in providing a high level of organization * Experience in professional services and with working with affluent clients is required. Knowledge of MS Word, Excel, PowerPoint and working with Contact Management databases is essential * Possess a reasonable knowledge of investments, and can generate reports pertinent to the management of client investment portfolios; however, prefers to focus on administration in a support role * Demonstrates ability to manage multiple responsibilities and timelines * Proven track record of delivering results and executing with excellence * Excellent written and verbal communication skills * Criminal and financial background investigation is required pursuant to FINRA Rule 3010(e) and successor regulations Who We Are: TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues. TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you. Our Total Rewards Package Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more Additional Information: We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home. Colleague Development If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals. Training & Onboarding We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role. Interview Process We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call. Accommodation TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law. If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at ***************. Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.

Job Details North Haven HQ - North Haven, CT Full Time $16.36 - $20.00 Hourly BankingCompany Details Are you looking to have a positive impact on people in your community? Connex Credit Union is looking for diverse talent who are motivated to improve the financial well-being of others. We're a company with a long and successful history where trust is important and exceptional customer service is the standard. We are committed to our employees, our members and the communities we serve. If you want to make a difference and be part of a growing, inclusive organization, join us in our mission. Benefits: Competitive compensation. Medical, Dental and Vision coverage. Paid time off. 401K contributory plan with company match. The opportunity to become involved in community outreach. Description The primary function of the Financial Needs Specialist is to serve as a call center representative in the Member Service Center working with members and prospective members of Connex Credit Union. The position will help members with all issues they may have as well as look for opportunities to improve a member's financial life utilizing Connex's products and services. The position must consistently provide excellent customer service while working within Connex policies and meeting or exceeding Connex service standards. A Financial Needs Specialist requires a unique blend of patience, inquisition and problem solving skills. They must work resolve issues efficiently primarily resolving problems on the first call. Essential Functions and Responsibilities: Answers all inbound phone calls in an accurate, timely manner while adhering to all call center standards Promptly responds to member requests via web chat and email Conducts outbound calling as directed for sales and service needs Delivers superior quality service while adhering to corporate, regulatory and audit guidelines Takes ownership of member problems and works them until completely and satisfactorily resolved - Utilizes problem solving skills and thinks independently to resolve these issues Reviews and approves requests for exceptions to Connex procedures and fee reversals up to approved limits. Refers requests above limits to the Director or Assistant Director of Member Service Maintains an excellent knowledge of products and services in order to make proper recommendations and referrals to members Improves each member's financial life by offering appropriate products and services during phone calls and other contacts Processes loan applications for members and assists them with questions they may have in regards to the consumer lending products Meets all sales and service goals consistently and contributes to the fulfillment of all Connex Credit Union goals Actively participates in team meetings, roundtables and additional training courses as requested Performs other duties as requested to serve members and support the mission goals of the Member Service Center and Connex Credit Union as a whole Performance Measurements (if applicable): Qualifications and Requirements: Ability to maintain the confidentiality of member information Ability to work collaboratively within the call center environment Strong communication and sales skills Bilingual applicants preferred but not required High degree of responsibility and integrity Proficiency in Microsoft Office suite Flexible about work hours and shifts to accommodate business and member needs - Includes rotating Saturdays and occasional after-hour meetings High school degree required; bachelor's degree desirable 1-2 years experience required

Call Center Marketing Specialist Yankee Home - Chicopee, MA Job Type: Part -time Shifts: 4pm -8pm Monday -Friday, flexible every other Saturday for mid -shift Location: On -Site, Chicopee, MA 01022 Yankee Home Improvement, one of the best -known companies in New England, is seeking enthusiastic and dynamic individuals to join our team as Marketing Representatives. In this role, you will be the voice of our company, making outbound calls or attending various home show events, engaging with attendees to potential and existing customers to introduce our top -rated home improvement products and services. Your primary goal will be to build rapport, provide exceptional customer service, and schedule appointments for our sales team. We offer comprehensive paid training, uncapped earning potential with biweekly bonuses, and a comprehensive benefits package. If you possess excellent communication skills, a positive attitude, and a passion for helping customers, we want to hear from you! Join us at Yankee Home Improvement and be part of a team that values integrity, responsibility, excellence, and listening. Control your own pay - your bonus is uncapped, based on the performance you bring to the table! Qualifications: Enthusiastic and positive attitude. Exceptional communication skills. Creativity and problem -solving ability. Basic technological aptitude. Reliable transportation. High school diploma or equivalent (required). Experience in customer service or call center (preferred). Then We Will Provide: Comprehensive, Paid Training Uncapped earning potential - bonuses paid biweekly Team -based incentives and Employee Appreciation events Opportunities for Advancement Flexible Work Schedules Requirements: Reliable Transportation Ability to commute to Office in Chicopee, MA High school or equivalent (Required) Call center: 1 year (Preferred) Customer service: 1 year (Preferred) What's in it for you: Pay: $16.00 - $19.00 per hour Bonus opportunities Performance bonus Comprehensive paid training Uncapped earning potential with biweekly bonuses Employee discount Requirements Available to work on -site at the Chicopee Office Available to work 4pm -8pm Monday -Friday, flexible every other Saturday for mid -shift Enthusiastic and positive attitude. Exceptional communication skills. Creativity and problem -solving ability. Basic technological aptitude. Reliable transportation. High school diploma or equivalent (required). Experience in customer service or call center (preferred). Benefits Uncapped earning potential with biweekly bonuses Employee discount Equal Opportunity Employer Yankee Home is an Equal Opportunity Employer and considers all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected status. Job ID: ZR_9_JOB

JOIN OUR TEAM AND EXPERIENCE ENDLESS CAREER POSSIBILITIES IF YOU ARE AN EXISTING TEAM MEMBER, PLEASE CLICK THE FOLLOWING LINK TO BE TAKEN TO THE INTERNAL CAREER SITE: MOHEGAN INTERNAL CAREER SITE This position is responsible for providing Level III Break/Fix support for the applications for which they are assigned. Serves as Subject Matter Expert (SME) for the application(s) for which they are assigned. Assists Business Technical Analysts' with mapping business processes to existing or newly acquired applications. Works on project teams as assigned by direct supervisor and assists with the implementation of approved work requests. Works with Business Technical Analysts to perform business impact analysis for the application(s) for which they are assigned. Works with application vendor support and professional service organizations to research, analyze, implement and test potential application upgrades, configuration changes, enhancements or bug fixes. Primary Duties and Responsibilities: includes but not limited to: * Provides Level III Break/Fix support as defined by application service level agreements for assigned application(s) * Participates in user acceptance testing for application upgrades, significant configuration changes or service request enhancements * Involved in creation of documentation for respective application(s) and updating the Customer Service knowledge base * Serves on project teams as application subject matter expert for currently assigned applications or newly designated applications in which they will be responsible * Works with Business Technical Analysts to map business processes to application(s) for which they are responsible * Assists in work requests and configuration changes to met business requirements * Identifies opportunities to leverage existing functionality in current application portfolio to meet current or future business demands * Communicates and coordinates with other Application Support staff, business leadership and Project Management to ensure appropriate integration of processes and application modules across the property or enterprise * Records all activity and other pertinent information for work requests, break/fix and projects for the purpose of tracking, analyzing and escalating * Escalates issues, when necessary, to vendor service organizations and updates disposition per established internal procedures * Provides feedback to direct supervisor on vendor support services and assists with evaluating vendor's ability to fulfill contracted service levels Secondary Duties and Responsibilities: * Provides enterprise wide support, as needed * Provides 24/7 Level III on-call support for their respective applications Minimum Education and Qualifications: * Bachelors' Degree in Computer Science, Engineering, Business or a related field * Demonstrated knowledge and experience with the specific application(s) for which they will be responsible * Obtain and maintain at least one or more applicable gaming licenses in multiple jurisdictions ~OR~ * Associates' Degree in Computer Science, Engineering, Business or a related field and four years of progressive Information Systems experience * Demonstrated knowledge and experience with the specific application(s) for which they will be responsible * Obtain and maintain at least one or more applicable gaming licenses in multiple jurisdictions ~OR~ * High School Diploma or equivalent and eight years of progressive Information Systems experience * Demonstrated knowledge and experience with the specific application(s) for which they will be responsible * Obtain and maintain at least one or more applicable gaming licenses in multiple jurisdictions Competencies: Incumbent will master the following competencies while in this position: * Excellent written and verbal communication skills * Application expert in at least 1 critical business application * Excellent customer service skills * Root cause analysis skills Training Requirements: * Appropriate Mohegan and MTGA regulations * Knowledge of Mohegan corporate and department policies and procedures * Mohegan project management process and methodology * Mohegan timesheet categories and guidelines system * Mohegan technical architecture and standards Physical Demands and Work Environment: * Office work environment * Must be able to sit in front of a computer screen for extended periods of time * 10%-25% travel may be required for this position * May require occasional weekend and evening work * Must be able to work various shifts and flexible hours This is not necessarily an exhaustive list of all responsibilities, requirements or working conditions associated with the job. Mohegan reserves the right to make changes in the above job description whenever necessary Work Shift: Regular Knock, knock. Hear that sound? That's opportunity! . Mohegan Sun practices Native American Preference in hiring. "Native American" means an individual who is a duly enrolled member of the Mohegan Tribe or any group of Native Americans recognized by the Mohegan Tribe, The United States of America, or the State of Connecticut.

The Study at Yale is currently seeking a Reservations / PBX Agent to provide genuine hospitality and the highest quality of service to our guests. This position acts as a telephone attendant, which includes relaying incoming and interoffice calls, in addition to making reservations. Our caring and attentive associates reinforce our principal belief that guest service is our highest priority. We have opportunities for energetic, service-oriented individuals who are experienced in providing efficient service and memorable experiences. Responsibilities Analyze all guest and travel agent requirements through telephone and emails, recommend suitable options for all customers and assist to confirm all reservations. Ensure all incoming calls with courtesy and establish efficient resolution of all guest inquiries for various hotel services and operations. Assist to make all room reservations to maximize room revenue. Ensure all reservation detail updates within required operating procedures. Coordinate with sales department and manage all communication for group bookings. Manage all incoming calls for reservations department. Ensure response to all queries and maintain professional relationship and atmosphere at all times. Develop and maintain professional relationships with all associates. Inform manager of any issues and how to resolve them. Assist in booking and blocking all rooms according to required standards. Manage and monitor all special reservations, promotions and group rates. Evaluate and manage all mails from guests. Ensure response and completion of all guest requests and provide updates on everyday basis. Ensure compliance to all security and safety standards and adhere to optimal utilization of all hotel's software systems. Maintain knowledge on all room types, availability and rates. Maintains room inventory of vacancies, reservations, and assignments. Attends to guests' needs and requests, including setting up and scheduling wake-up calls and outgoing taxis, making restaurant recommendations, resolving billing issues and complaints. Ensure total awareness of in-house VIP's. Maintain a safe and clean work environment. Fundamentals Ability to maintain a friendly, cheerful, and courteous demeanor at all times. Education: High school diploma or general education degree (GED). Experience: 1 year within a customer-facing role. Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages. Intermediate computer skills. Working knowledge of Microsoft Outlook, Word and Excel. Excellent verbal and written interpersonal communication skills. Proficiency in English required. A second language is desirable. Strong organizational skills, including follow-up, time management, and multitasking, and managing multiple priorities in a fast-paced environment. Ability to positively communicate and interact with all hotel departments. Ability to grasp, lift and or carry, or otherwise, move goods weighing a maximum of 50 lbs. EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation. Study Hotels is a drug free workplace. Pre-employment drug test and background check required. About Us The Study at Yale, the first property of the Study Hotels brand is sophisticated, yet relaxed 124 rooms hotel located in the heart of Yale University's vibrant Arts Campus in New Haven, Connecticut - just steps away from the University's museums, theaters, libraries and cultural centers. The Study captures the essence of Yale and offers guests a level of personalized service, style and comfort, unparalleled in the New Haven area. Literature, art, music and thoughtful design are central themes, evident throughout our inspired spaces. Eligible full-time team members are offered a comprehensive benefits package including medical, dental, vision, life and disability insurances, paid time off, and paid holidays. Study Hotels is an Equal Opportunity Employer and does not discriminate based on age, race, religion, disability, nationality, sex, sexual orientation, or any other category protected by federal, state, or local law.

Under the supervision of the Call Center Manager, and in compliance with established policies and procedures, the Call Center Specialist performs a variety of call center related functions, such as assisting members and potential members with their telephone requests, responding to account related or service problems and directing phone calls to the appropriate area. The Call Center Specialist is also responsible for upselling and cross-selling additional products and services to members and potential members. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. 1. Assists members and potential members with their telephone requests. 2. Answers questions about products and services the Credit Union offers while also resolving problems. 3. Identifies cross-sell opportunities and cross-sells products and services to members through inbound and outbound calls. 4. Responsible for meeting sales goals for self and team and expanding the member relationship. 5. Process, post and balance daily mailed loan payments / deposits. 6. Monitor and respond to iBanking inquiries and text messaging. 7. Prepare e-sign packages and assist members in the proper completion and electronic signing of documents. 8. Accept incoming calls for loan information. Explains a variety of lending options and products to members in a professional and courteous manner. 9. Process online loan applications. 10. Obtain and analyze credit bureau reports, verify information, calculate debt ratios and submit loan applications in the Credit Union's Loanwriter software. 11. Educate members on iBanking and ePayment services. 12. Performs other related duties upon request. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Requirements EDUCATION and/or EXPERIENCE High school diploma or equivalent. One year related Call Center experience and/or training preferred. Intermediate knowledge of various technical platforms including Microsoft office (excel, word etc.) with a basic knowledge of Microsoft windows. Ability to work well on teams and independently while keeping internal and external service top of mind. Ability to interpret a variety of instructions furnished in written, oral or schedule form. Excellent communication skills. Knowledgeable 9and proficient in the use of computers and computer software such as; Microsoft Office (Word, Excel). Possess a strong sales and service mentality, desire to succeed, and good organizational/interpersonal skills with a strong member focus. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; sit; use hands to finger, handle, or feel; climb or balance; and stoop, kneel, crouch, or crawl. The employee is occasionally required to reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, depth perception, and ability to adjust focus. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate to high.

We're hiring a Customer Service Representative on a part-time basis for a growing client in Milford. This role is ideal for someone who thrives in a fast-paced, customer-driven environment and enjoys being a key player in ensuring smooth order processing and client satisfaction. Key Responsibilities: Serve as the primary point of contact for customers via phone, email, and online portals Accurately enter and manage orders in the ERP system, including sending order confirmations Provide timely updates on order status, shipping details, and general inquiries Onboard new customers by creating accounts and collecting necessary documentation Generate and send sales invoices upon order shipment Assist the sales team with preparing quotes for spare parts and product configurations Maintain detailed and accurate records of customer communications and transactions Support general administrative tasks and other duties as assigned Qualifications: Previous experience in customer service or inside sales (B2B/manufacturing industry experience is a plus) High school diploma required; some college coursework preferred Strong communication skills-both written and verbal Highly organized with strong attention to detail Able to multitask and adapt in a dynamic, start-up style environment Proficient in Microsoft Office (Word, Excel, Outlook) Experience with ERP or CRM software All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.

We're looking for a dynamic, customer-focused professional to help onboard and support clients using our Payroll, HR, and Attendance platform! This hybrid-eligible role offers competitive pay and benefits, generous PTO, a modern and comfortable workspace, and plenty of team events. Checkwriters is a payroll and HR services company focused on elevating every step of the customer experience. From interactions with our team to genuinely useful Payroll and HR software - we don't just provide an excellent product. We have a team of experts who care about the details and work continuously to ensure that we provide our customers with the best experience they've had with a payroll and HR provider. Who we're looking for: A motivated, relationship-driven individual with a passionate about helping businesses thrive. You bring honesty, reliability, and positivity to every interaction and you thrive in a fast-paced, client-facing role. What you'll do: Guide new and existing clients through onboarding, upgrades, and product adoption Coordinate onboarding timelines, communications, and project milestones Build strong, trust-based relationships with clients and internal teams Collaborate across departments to ensure a smooth post-onboarding handoff Communicate progress updates and anticipate potential roadblocks Identify opportunities to improve processes and enhance our products Support special projects as needed What you bring: Experience delivering exceptional client-facing service (banking, HR, payroll, or insurance a plus) Knowledge of HRIS, Payroll, or Attendance systems Strong presentation skills and comfort learning software Ability to understand client needs and keep projects moving Flexibility, organization, and attention to detail Proficiency with Microsoft Office A team-first mindset, strong work ethic, and positive attitude Candidates with experience in Banking, Finance, Human Resources, or Sales are encouraged to apply!