Service Specialist jobs in Irvington, NJ

Class Start Date - August 19, 2025 Pay Rate - $20 per hour Training Days & Hours - Tuesday through Saturday from 10am-7pm for 13 weeks Work shift after training will be 1pm-10pm including weekends Are you a tech-savvy problem solver? Do you have the patience to help customers and a knack for providing friendly service? Are you great at multitasking and communicating? Then working as a professional Customer Service Representative at Spectrum may be right for you. As a Customer Service Representative with a focus on Video Repair, you will use your communication and problem-solving skills to nurture and maintain relationships with customers who are subscribed to our high-quality cable and video products. Every day, your work will strengthen connections between Spectrum and our customers. WHAT OUR CUSTOMER SERVICE REPRESENTATIVES ENJOY MOST Learning about our core TV products, services, and billing processes to provide knowledgeable and timely customer service Representing a Fortune 100 company and being the voice of Spectrum Troubleshooting and resolving technical issues related to cable and video services Interacting with customers through inbound phone calls to resolve a variety of topics, including billing questions, account updates, subscriber challenges, and more Resolving TV inquiries while creating best-in-class customer experiences Working in an open, friendly environment with a supportive, energetic team We're a large organization with bustling 24/7 call centers offering a variety of shifts. During your shift, you will find yourself in the office answering calls, resolving issues, navigating computer systems, and learning a lot about our business. If you enjoy talking to people and fast-paced work, you'll thrive inside our customer service environment. WHAT YOU'LL BRING TO SPECTRUM Required Qualifications Education: High school diploma or equivalent Schedule: Ability to work a variety of schedules including nights, weekends, and holidays Language: Ability to read, write, speak and understand English Preferred Qualifications Experience: 6+ months of customer service experience; 1+ year working with computers and software applications; 6+ months of heavy volume phone experience in customer service or a call center Technical Skills: MS Office, computer skills, typing Skills: Communication, organization, time management, multi-tasking, customer service Abilities: Dependable, professional, solution-oriented, results-driven, resilient SPECTRUM CONNECTS YOU TO MORE Tools + Tech: Work with innovative, customer service technology and information systems Supportive Teams: Learn from managers and work with team-oriented colleagues who want you to grow and succeed Competitive Pay: Generous $20 per hour starting pay Dynamic Growth: The growth of our industry and evolving technology will power your career as you move up or around the company Learning Culture: We invest in your learning, and provide paid training and coaching to help you succeed Total Rewards: Our comprehensive benefits are among the best in the industry Apply now, connect a friend to this opportunity or sign up for job alerts! CRP113 2025-56122 2025 Here, employees don't just have jobs, they build careers. That's why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. The base pay for this position generally is between $20.00 and $30.30. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of compensation such as bonuses. Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet , TV, Mobile and Voice, Spectrum Networks, Spectrum Business and Spectrum Reach. When you join us, you're joining a strong community of 95,000 employees working together to serve more than 31 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more. Who You Are Matters Here We're committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.

Salary: $60,000-$70,000/year About Us At Vibe, we're redefining retail with the first AI-powered point-of-sale system built to streamline your business. With Vibe, merchants can manage inventory, unify sales channels, process payments, track performance, and grow customer relationships-all from a single platform. Our technology gives retailers full visibility and control over their backend operations, enabling them to: Process sales and manage inventory in real time Collect valuable customer data for targeted marketing and loyalty programs Access in-depth reporting and analytics to drive smarter decisions The Role We're looking for a Customer Support Specialist to join our Brooklyn team. You'll be the first point of contact for our retail customers-helping them resolve issues, answer questions, and get the most out of the Vibe platform. What You'll Do Respond to incoming support calls and emails from merchants Troubleshoot POS hardware, software, and payment issues, coordinating with internal teams to deliver timely solutions Guide customers through system features and best practices Maintain accurate records of customer interactions in our support tools Share insights and feedback to help improve our products and services What We're Looking For 1-3 years of experience in customer support, technical support, or help desk roles Strong communication and problem-solving skills Comfortable learning and explaining new technology Friendly, patient, and professional approach to customer service Available to work in-person at our Brooklyn office If you're passionate about helping businesses succeed, love solving problems, and want to be part of a team bringing cutting-edge retail technology to market, we'd love to hear from you!

Smartlinx, together with our recently acquired companies Bektek and StafferLink, partner with thousands of organizations to unlock the potential of their greatest asset: people. As a leading B2B SaaS provider, our workforce healthcare platform radically simplifies management of the healthcare workforce, giving clients transformational visibility, predictability and control. It's an exciting time to join our growing team as we continue to drive innovation and deliver meaningful impact across the healthcare ecosystem. Our Vision is a world where caregivers always feel equipped to provide the best possible care. Our Mission is to anticipate the needs of healthcare organizations and pioneer game-changing solutions to complex workforce challenges. We are looking for a passionate, solutions-driven Customer Support Specialist to join our growing team. Supporting our Bektek business, this role is perfect for someone who thrives in a fast-paced, team-oriented environment and wants to make a real impact by supporting our customers and solving complex issues. You will act as a front-line problem solver and trusted partner for clients using our tools. Key Responsibilities: Provide top-tier technical support via phone, email, and chat to resolve customer issues related to our payroll software. Troubleshoot software issues using advanced techniques, research solutions, and guide users toward resolution. Collaborate with internal teams to resolve client inquiries. Accurately document and manage support cases in a clear, actionable way for internal teams and external customers. Create, edit, and maintain knowledge base articles to enhance customer self-service options. Participate in continuous improvement by identifying recurring issues and suggesting product or process enhancements. Required Skills and Qualifications: Minimum 1 year of experience in technical support, help desk, or customer service for a software product. Strong problem-solving skills and technical aptitude with the ability to explain complex concepts to non-technical users. Excellent verbal and written communication skills with a focus on customer satisfaction. Proven experience troubleshooting customer issues. Ability to work independently and as part of a team in a fast-paced environment. Strong attention to detail and commitment to quality service. Why Join Us? At Smartlinx, we believe in empowering our employees and customers through technology and exceptional service. If you're a motivated problem-solver who enjoys helping people succeed and being part of an innovative, high-impact team, we would love for you to join our team. At Smartlinx company, we are committed to an equal opportunity employer and welcome applicants from all backgrounds. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified candidates will receive equal consideration for employment without regard to race, color, religion, sex, ethnicity, disability status, protected veteran status, or any other aspect that is protected by law.

Lincoln Park, NJ Temp Experts is actively seeking a Customer Service Specialist to join a well-established banking company in Lincoln Park, NJ. This is a Hybrid opportunity. The ideal candidate must be detail oriented and have high volume, multi phone line experience, preferably with a bank or similar industry. Responsibilities Follow established guidelines regarding customer service and deliver an exceptional customer experience in accordance with company mission statement. Manage all customer issues while maintaining the highest level of professionalism, provide thoughtful prompt resolution with empathy, poise a consistent voice with the on-going goal of establishing a positive customer experience. Answer high volume of phone calls, respond to e-mails including various communication channels from clients regarding balances, transactions, Debit Card usage/limits, Internet Banking, and other general banking queries. Maintain proficient knowledge of Bank products and services and ability to educate customers on such, as well as cross sell various products and services. Maintain ownership of issues to resolutions and escalate unresolved issues through proper channels. Responsible for achieving individual sales, referral and service quality goals. Develop referrals from prospects calling to inquire on bank products and services. Provide operational support and trouble shoot issues for various digital banking products, such as Online Banking, Remote Deposit Capture, Mobile Banking, Mobile Deposit, and Mobile Wallet/Bill Pay Requirements: High School Diploma or GED. A minimum of 2 years' high volume call center experience, teller or branch banking experience. Bilingual (Spanish/English) is preferred. Excellent verbal and written communication skills. Strong Customer Service Skills with the ability to engage customers in conversation regarding products and services. Proficient computer skills; ability to understand and utilize multiple systems, computer and databases. Demonstrate a working knowledge of bank products, services and policies. Detail oriented and organized. TempExperts is an Equal Opportunity Employer.

ORGANIZATION HISTORY AND MISSION The MinKwon Center for Community Action is a dynamic, mission-driven, and people-powered nonprofit organization that serves, educates, and organizes the Korean American, Asian Pacific American (APA), and immigrant communities in New York and around the country. The MinKwon Center offers free assistance for immigration and public benefits, provides free legal representation for immigration and housing, promotes civic participation with voter and census registration and outreach, and organizes campaigns with other local, state, and federal coalitions. By prioritizing the needs and voices of low-income, undocumented, youth, senior, and limited English proficient residents, we are building a multilingual, multi-generational base of engaged community members to achieve social and economic justice for all. JOB DESCRIPTION We are seeking a dedicated and talented individual to serve as a Legal Services Associate. MinKwon's Social and Legal Services Program provides direct services to over 2,500 low-income households annually. This position is housed in our Immigration Legal Services program and is required to attain DOJ accreditation. Essential duties and responsibilities include the following: Conduct comprehensive immigration screenings, intakes, and case assessments. Provide information about eligible immigration benefits, assist clients with gathering documents, and complete immigration applications & petitions. Provide technical assistance to staff attorneys where appropriate. Coordinate regular immigration legal clinics and schedule appointments. Manage immigration grant deliverables - complete case reports in a timely manner and assist in the completion of narrative reports. Process immigration-related correspondence and manage routine client communications. Maintain detailed and up-to-date notes in case management system, and in physical and electronic files. Prepare and conduct community outreach and educational workshops. General administrative and clerical duties. QUALIFICATIONS The minimum required qualifications for this position include the following: Korean fluency is required. Bachelor's degree required. Ability to work well independently, in teams, and in collaboration with outside organizations. Proficiency in Microsoft Office and Google Suite applications. Ability to work in a multicultural environment and with limited English proficient communities. The ideal candidate will also have the following preferred qualifications: Previous experience with immigration legal or social services. Spoken and written fluency or proficiency in the following languages: Mandarin, Cantonese, other Chinese dialects, and/or Spanish. Knowledge, interest, and commitment towards concepts and issues of social, political, and economic justice and positive social change in the U.S., especially in the context of Korean American, APA, and/or immigrant communities. Ability to be highly organized, meet deadlines, manage a high caseload, and take initiative on projects with minimal supervision. Experience with data entry and management. HOW TO APPLY Please submit a cover letter and resume to **************. Please write 'Legal Services Associate' in the email subject line, and please specify in your email how you found out about this position. (website, LinkedIn, Indeed, Facebook, etc.) Screening of complete applications will begin immediately and continue on a rolling basis until the position is filled and this posting is removed. Due to the high volume of applications, the MinKwon Center will only contact applicants who have been selected for an interview. No phone calls, please. EQUAL OPPORTUNITY EMPLOYER The MinKwon Center for Community Action does not discriminate against current or prospective employees based on race, color, religious creed, national origin, ancestry, sex, gender identity, age, marital status, family or dependent status, criminal record, disability, mental illness, sexual orientation, genetics, active military, credit score and history, or any other protected class in accordance with applicable federal, state, and local laws.

As an Operations Specialist, you will be performing:- Operations & Workflow Coordination: Manage incoming requests, ensuring timely review, routing, and resolution. Maintain internal systems and reports for approvals, reviews, and escalations. Schedule and prepare materials for team meetings (agendas, notes, tasks). Document key decisions and follow-ups. Process Execution & Compliance: Ensure adherence to policies, procedures, and service level agreements (SLAs). Track operational metrics and performance indicators. Support escalation handling and issue resolution. Identify and report process inefficiencies. Stakeholder Support & Communication: Act as a liaison between business users and operational leads. Respond professionally and efficiently to requests and inquiries. Escalate issues appropriately and provide timely updates to stakeholders. Systems & Reporting: Utilize internal systems and tools, including the Microsoft suite (Teams, SharePoint, etc.), ChatGPT, and Copilot, to maintain accurate work queue statuses and project documentation. (Experience with Microsoft Power Platform is a plus). Prepare monthly and weekly updates, including Tableau dashboards and process-performance summaries. Develop a strong understanding of products, services, and systems to effectively perform duties. MUST HAVE SKILLS (Most Important): Bachelor's degree preferred. 1-4 years of relevant experience, preferably in operational support, project management, governance, or compliance-focused roles. Proven ability to manage multiple high-priority tasks with precision, timeliness, and a strong sense of ownership. Sound judgment and analytical thinking. Excellent written and verbal communication skills. Comfortable working with structured data and dashboards; familiarity with enterprise workflow or task management systems preferred. Work Style and Culture: Comfortable working on-site in a structured, team-based environment. Ability to adapt to evolving processes and tools. Teamwork, precision, and timely communication are valued. This role offers the opportunity to contribute significantly to risk operations in a collaborative setting. The ideal candidate will :- Have at least a bachelor's degree, experience (preferably in Operational Support, Project Management, Governance and/or Compliance focused roles), Ability to work with structured data and dashboards (Tableau), familiarity with enterprise workflow or task management systems preferred. Qualified candidates should APPLY NOW for immediate consideration! Please hit APPLY to provide the required information, and we will be back in touch as soon as possible. We are currently interviewing to fill this and other similar positions. If this role is not a fit for you, we do offer a referral bonus program for referrals that we successfully place with our clients, subject to program guidelines. ASK ME HOW. Thank you! Nikita Awasthi ************ ********************************** PAY RANGE AND BENEFITS: Pay Range*: < Between $38 per hour > OR $40 per hour> *Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc. Benefits: Innova Solutions offers benefits( based on eligibility) that include the following: Medical & pharmacy coverage, Dental/vision insurance, 401(k), Health saving account (HSA) and Flexible spending account (FSA), Life Insurance, Pet Insurance, Short term and Long term Disability, Accident & Critical illness coverage, Pre-paid legal & ID theft protection, Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP). ABOUT INNOVA SOLUTIONS: Founded in 1998 and headquartered in Atlanta, Georgia, Innova Solutions employs approximately 50,000 professionals worldwide and reports an annual revenue approaching $3 Billion. Through our global delivery centers across North America, Asia, and Europe, we deliver strategic technology and business transformation solutions to our clients, enabling them to operate as leaders within their fields. Recent Recognitions: Named One of America's Best Employers for New Grads by Forbes (2024 Named One of the Best Companies to Work For by U.S. News & World Report (Private Companies List, 2024-2025) One of the Largest IT Staffing Firms in the US - Ranked #3 by Staffing Industry Analysts (SIA, 2024) One of the Largest Staffing Firms in the US - Ranked #13 by Staffing Industry Analysts (SIA, 2024; includes Innova Solutions, Volt, & HireGenics) Named One of the Top Ten Private Companies in Atlanta by the Atlanta Business Chronicle (2023) One of the Largest Certified Minority Business Enterprises (MBEs) in the United States (NMSDC, 2024) AWS Advanced Tier Services Partner with 100+ certifications Website: ******************************** Innova Solutions is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Innova Solutions is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please contact us at ********************** or **************. Please indicate the specifics of the assistance needed. Innova Solutions encourages all interested and qualified candidates to apply for employment opportunities. Innova Solutions (HireGenics/Volt) does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. § 1324b. The company will consider for employment qualified applicants with arrest and conviction records in a manner that complies with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and other applicable laws. Innova Solutions offers a referral bonus for qualified Ambassadors who refer eligible referrals. Submit referrals at ************************************************************** and earn $250-$1,000 per referral.

A recognized financial services company is currently seeking a new Client Reporting & Account Servicing professional to join their Enterprise Business Services team. Responsibilities: Actively participate in all phases of the reporting process Play a key role in idea/enhancement generation while challenging the conventional view constructively and respectfully to influence the direction of progress Foster cooperative environment and work with team meeting existing requirements while laying the foundation for future improvements Run monthly and quarterly reports from various data sources to help assist in the reporting packages Produce and create key artifacts that are critical to the documentation and organization of the existing reporting process Engage the Client Service team to understand and consolidate data requests and new initiatives Participate in analysis of their reporting platform for comparison to industry standards and best practice Perform other duties, as needed Qualifications: 3+ years of recent experience in Asset Management (Buy Side) Reporting in a similar role Fair understanding of Fixed income portfolio characteristics and key reporting data points Knowledge of a broad range of asset classes (Gov't, Muni, Mortgage, Corporate, Loans) Proficiency with creating reporting packages and bringing together data from various sources in accurate and timely way Advanced Microsoft Office Skills Experience and comfort dealing directly with Clients, Investment Teams, and other senior stakeholders Solid communication and interpersonal skills Highly organized, detail oriented, ability to multitask and problem solve Ability to use multiple sources to verify transaction details, holdings attributes, and other activity

Job Title: Operations Specialist, Scheduling and Cell Logistics Duration: 12 Months Work Schedule: 40 hours a week Must Have List Bachelor's Degree Customer Service/Call Center Experience Detail oriented Exceptional communication skills both written and verbal Experience following SOPs and WIs Project Management and Biopharma experience (a plus) This is a very structured environment that is very SOP driven. Reading comprehension is extremely important, and candidates must be able to follow strict, step-by-step directions. Purpose and Scope of the Position Overview: The Site Account Specialist, Scheduling and Cell Logistics will be responsible for scheduling and monitoring patient treatment schedules for the manufacturing of Client's commercial autologous cellular immunotherapy products. They will serve as Client cell therapy treatment center's main point of contact for patient scheduling. The primary duty of the Site Account Specialist, Scheduling and Cell Logistics is to execute day-to-day operations (≥ 95% of time). Participation in projects and working groups is a growth opportunity as operations permit, considering performance and alignment with development plan. Position is office-based in Summit, NJ with in-office attendance requiring a minimum of 50% of the time. Remote work must be performed at home with consistent office setup and internet access, as extensive work at computers and phones is essential to job function. Position shift time is 8am - 5pm local. Overtime may occasionally be required as assigned. Holiday support is required as assigned. Travel is possible and will not exceed 10%. International travel will not exceed once per year. Responsibilities Act as primary scheduling point of contact for assigned treatment sites Create and maintain patient schedules in coordination with treatment sites and manufacturing sites Troubleshoot and develop plans of action for issues throughout the patient journey Interact with internal and external stakeholders over the phone and email Ensure a positive end-to-end customer experience Execute exception processes such as product returns, product replacements, and out of spec product Input and maintain transactional data related to patient schedules within Client's scheduling system Train treatment sites on patient scheduling processes as assigned Document feedback from customers and partners as received Create and maintain master data in account management system Actively participate in tactical and other meetings as assigned Facilitate daily operations activities and meetings including shift turnover on rotating basis Provide real-time scheduling portal support to external users Lead meetings with commercial matrix teams Raise escalations and execute as assigned Track assigned account health and provide insights into trends Comply with applicable SOPs, work practices, and other documentation Establish and maintain a trusted relationship with Client commercial matrix team and treatment sites as assigned Accountable for individual performance Execute project tasks as assigned Execute working groups tasks as assigned Education and Experience Bachelor's degree or 3 years of work experience Work experience in customer service, call center operations, patient services/navigator, account management, logistics, or supply chain preferred Knowledge, Skills, and Abilities Highly self-motivated, self-aware, and professional Able to work independently and in groups Flexible in responding to quickly changing business needs Exceptional customer service orientation Skilled at managing tense situations and de-escalation Eager to work with teams from other regions and cultures Able to share workspace for independent and collaborative work Strong sense of ownership and accountability Working Conditions: Office environment Physical Demands: Sitting for periods of time Additional Information Personal Attributes: Proactive and results-oriented mindset Ability to work independently and as part of a team Strong organizational and time management skills Commitment to continuous improvement and professional development

The ideal candidate loves talking to people and proactively solving issues. You will be responsible for assisting customers with all issues with their online sports betting and iCasino accounts: Applicants must be available to work any 8 hour shift between the hours of 10am -12am any day of the week. Agents are required to work in office 3 days per week. Responsibilities Communicate with customers via phone, email and live chat Provide knowledgeable answers to questions about product, pricing and availability Work with internal departments to meet customer's needs Data entry in various platforms Qualifications At least 1 - 3 years' of relevant work experience Excellent phone etiquette and excellent verbal, written, and interpersonal skills Ability to multi-task, organize, and prioritize work Sports interest and knowledge

Grignard Company is a leading producer of specialty chemical products, serving customers worldwide in the Industrial, Entertainment, and Consumer Products sectors. Our high-quality products are developed by our in-house R&D team and manufactured in the USA. **************** Key Responsibilities: This is an in-office position. Customer Support (Lead Customer Satisfaction Team Member): Adhere to all SOPs for Customer Support. Handle incoming and outgoing customer calls to ensure timely communication and support. Provide shipping rates for customer inquiries and prospects to ensure the best value. Communicate new orders to the appropriate Business Development/Account Management representative in the system. Maintain and update customer profiles in the accounting system. Maintain the Sample Request process, including tracking numbers and shipment dates for all customers/vendors. Office Administration: Adhere to all SOPs for Office Administration. Maintain all supplies necessary to support office operations. Handle invoice processing, including scanning to DCP. Create SOPs for Office Administration to standardize repetitive job functions as needed. Qualifications: Bachelor's Degree or 4 years of work experience in Customer Service. Strong communication and interpersonal skills. Ability to manage time effectively and prioritize tasks in a fast-paced environment. Detail-oriented with strong organizational skills. Proficient in Microsoft Office. Proficient in using Zoho CRM software or similar CRM software. Proficient in using Sage accounting software or similar accounting software. What We Offer: Base Salary Comprehensive benefits package, including health, dental, and vision insurance. 401(k) plan Opportunities for professional development and career advancement. A collaborative and supportive work environment. Grignard Company, LLC is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Join Grignard Company and be part of a team that is driving innovation and excellence in the chemical solutions industry!

Akkodis is seeking a Customer Service Representative for a Contract position with a client located in Clifton, NJ. Ideally looking for applicants to have a solid background in customer service. Pay Range: $17-18/hr. The rate may be negotiated based on experience, education, geographic locations and other factors. Job Overview: We are seeking experienced Customer Service Representative familiar with overseeing administrative projects. This job is fit for you if you come in with experience into call and email support. If you are interested in this Customer Service Representative job in Clifton, NJ, then please click APPLY NOW. For other opportunities available at Akkodis go to ****************** you have questions about the position, please contact Vaneesh Prashar at ************. Equal Opportunity Employer/Veterans/Disabled Benefit offerings include medical, dental, vision, term life insurance, short-term disability insurance, additional voluntary benefits, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State or local law; and Holiday pay upon meeting eligibility criteria. To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit ************************************************ The Company will consider qualified applicants with arrest and conviction records.

FourWebGroup is a full-service media agency focusing on creation to deployment. Role Description This is a full-time on-site role located in Wayne, NJ for a Customer Service Representative at FourWebGroup. The Customer Service Representative will be responsible for providing customer support, ensuring customer satisfaction, managing customer service tasks, and enhancing the overall customer experience. Skills - Experience with SproutSocial is a plus - Experience with Outlook is a plus Qualifications Customer Service Representatives and Customer Support skills Customer Satisfaction and Customer Service skills Experience in improving Customer Experience Strong communication and interpersonal skills Problem-solving abilities and attention to detail Ability to work effectively in a team Previous experience in a customer-facing role is a plus High school diploma or equivalent required

Connections Personnel is hiring for a temp-hire Customer Service/Inside Sales for our client located in Union. Looking for a outgoing individual to join their team! The main responsibilities for this Customer Service/ Inside Sales Rep would be: Account management for 2 Sales Representatives Quote preparation Customer inquiries Update and maintain price files Track and analyze sales data. Create price files with a pivot table Try to revive old clients Key qualifications: MS Office Excel is a MUST! Min 1 year sales experience Opportunity to work at a small company with a variety of responsibilities, have an impact, and gain experience in B2B sales. Experience in electrical, manufacturing, or distribution environment plus - Salary $20.00-$25.00 Hours 830am-430pm Benefits: Medical, PTO ,Life insurance and 401k Once hired permanently For immediate consideration please apply online at: https://connections.securedportals.com/apply/

Performs loan servicing functions; complies with all Bank lending policy and procedures, and regulations which apply within the scope of the position, including Bank Secrecy Act. Perform loan servicing from new loan boarding, process and monitor loan payment transactions, provide loan collateral insurance and tax service, to loan payoff service. Coordinate daily activities and functions of loan servicing to ensure proper interpretation and implementation of all regulatory requirements and bank policies. Assist customers and staff with loan-related inquiries. Perform loan information maintenance. Ensure compliance with all applicable government, investors, and bank regulations. Perform other duties as assigned. QUALIFICATIONS EDUCATION: College degree in accounting or business preferred but not mandatory. EXPERIENCE: No experience required. Experienced in mortgage servicing lending is a plus. SKILLS/ABILITES Strong interpersonal and customer service skills Positive attitude PC proficiency in Microsoft Office Detail-oriented and follow-through skills. Bilingual (English/Mandarin or Cantonese) is a plus. WHY WORK FOR US? Since opening our first branch in Los Angeles in 2008, Royal Business Bank (RBB) has grown rapidly by adding branches in Southern California, Nevada, New York, New Jersey, Chicago, and Hawaii. We offer a comprehensive and innovative suite of banking services for individuals and businesses. We have great benefits that include, but not limited to: Medical insurance Vision insurance Dental insurance 401(k) Disability insurance Royal Business Bank is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

Suanfarma Inc is looking for a new member of the Operations team. Mission: Global management and follow-up of purchase and sales order operations. Logistics management of imports and distribution to domestic and international customers (where appropriate), seeking the optimization of transportation costs for each of the operations. Management of sea, air and/or land transport operations according to the INCOTERM in which each operation is closed. In which each operation is closed, as well as the document management corresponding to each purchase and sales order, follow-up of shipments, coordination of loads with warehouses and registration and matching of purchase invoices to suppliers, commissions and transport invoices. Resolution of incidents that may arise during the operation. To do this, you will work closely with different areas of the company, mainly with Commercial, Quality, Warehouse and Finance, to ensure the proper management of operations in a timely manner. Planning and adherence of the operations portfolio. Responsibilities: Ensure that the products served to the customer meet the customer's requirements (documentation and others) of the ongoing projects (approved offer). Planning and fulfillment of the transaction backlog, as well as classification and risk management of sales orders. Updating and maintaining this information, as well as reasons for non-compliance. Ensuring compliance with the requirements necessary to deliver sales orders on the date agreed with the customer. Preparation of sales documents to the customer: invoice, packing list, Certificate of Origin if applicable, among others. Documentary management of each purchase/sale operation according to the established payment methods: documentary remittance, letter of credit, etc. Negotiation of purchase and sale transportation prices with the different customs agents and brokers according to the agreed INCOTERMS in order to optimize cost and service Coordination of direct shipments to customers and warehouse receptions. Coordination of shipments and receptions with the different warehouses with which the company operates. Sending picking for preparation of orders to the warehouses. Authorize the shipment of goods by the supplier once the requested requirements have been met. Keeping the customer and the Area Manager informed about the status and foreseeable evolution of sales orders. Continuously monitor and update the sales order backlog in the system. Ensure compliance with the date, quantity and quality commitments made by the supplier. Planning, control and follow-up of purchase orders to suppliers and shipments to customers. Sending the purchase order to the supplier Digital and physical archiving of the corresponding documentation. Approval of invoices in the Supplier Portal. Control, tracking, review and provisioning and matching of purchase and sales freight charges and duties in ERP Review, approval and matching of purchase invoices to supplier according to the corresponding due date as per INCOTERMS and shipment. Registration of purchase orders in transit when the conditions established by internal procedure are met Entry in triangular warehouse in the ERP of the stock of purchase orders under these conditions Management of claims and claims from customers, suppliers and carriers. Insurance claim if applicable. Withdrawal of product and management of returns if applicable. Registration and maintenance of claims in the system Creation in the ERP of credit notes/return orders of purchase/sale when applicable. Control, tracking, provisioning and recording of commissions Management and invoicing of intercompany transactions. Ensure the application of available stock to sales orders in priority over purchases. Management of import customs documentation Act as a communication link between manufacturer and customer for the administrative management of regulatory documentation. Registration and maintenance of the supplier database in the ERP system. Requirements: At least 3 years of experience in similar positions. Handling of management systems (ERP). Location: Fair Lawn, New Jersey

Primary Function of this role is to provide superior customer service when interacting with the customers of the Bank while processing customer transactions, which include but not limited to processing of deposits and withdrawals, check cashing, mail/phone transactions, fund transfers and wires, and cashier's check selling; verify appropriateness of customers' documents, and support file maintenance. In addition to facilitate with account opening/maintenance/renewal/closing process as a backup for account service function. ESSENTIAL FUNCTIONS: Customer Service (50%) Process daily cash/non-cash transactions activities and daily cash balancing. Accept and process loan payment, federal tax deposit, and all deposits and payments presented by customers, mails, and courier services. Provide superior customer service in all functions and departments related to customer transactions and account services. Accept and input stop payments and hold on funds upon requests. Process wire transfers (daily wire log, wire agreements, wire request sheet, etc.) Operations (30%) · Perform daily branch cash recap, vault register, daily operational working supply verification, check registration log and verification of large incoming clearing items. Backup and process the dual custody of ATM balancing, night deposit, Bank by mail, carrier process, and other assigned process. Account Maintenance (20%) Facilitate with account opening/maintenance/renewal/closing process, which includes account opening/renewal/redemption/closing, request of Debit/ATM card activation and address change, and other required account maintenance for backup Account Service function. OTHER RESPONSIBILITIES: Make customer referrals (especially Affluent customers) and cross-sell of Bank products to support the branch to achieve financial goals. Successfully complete all mandatory training on related Bank's and BSA compliance as well as other laws and regulations as assigned and in a timely manner. Perform other duties as assigned EDUCATION, EXPERIENCE AND SKILLS REQUIRED: · 1+ year of customer services experience in the branch banking industry or related environment. · Knowledge of banking products and procedures including teller procedures and policies, audit procedures, and Bank's laws and regulations · Detail oriented and previous cash handling is preferred. · Basic PC skills and be familiar with e-Commerce, e-Banking, and Branch Banking-related information technology · High School diploma or equivalent with anticipation of continuing education towards degree Fluent in English and Chinese (mandarin preferred) is a major plus PHYSICAL DEMANDS: Minimum mobility to work in an office setting; sit for prolonged period of times; operate office equipment including use of a computer keyboard; and reach with hands and arms. Employees are occasionally required to walk and stand and lift and move records and documents weighing 30 pounds or less COMMUNICATION DEMANDS: Attention to detail, strong organizational, communication, interpersonal, self-motivated, and analytical skills, ability to interact with all levels of management and staff. WORK ENVIRONMENT: · Standard office environment. Noise level in work environment is usually average. Hear in the normal audio range with or without correction. Specific vision abilities required by this job include close vision and the ability to adjust focus. Occasional off site client meetings and site visits. Compensation The base pay range for this position is USD $16.50/Hour - USD $19/Hour. Exact offer will be determined based on job-related knowledge, skills, experience, and location.

CSR Entry Level (Commute to Manhattan Required) Our Customer Service Representative will act as a liaison, provide product and services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best type of candidate is excited to help customers. We are looking for an entry level individual who is patient, empathetic, and passionately communicative. The right person loves to talk and understand the value of good communication skills. Problem-solving also should come naturally. The ideal CSR is confident at troubleshooting and investigate if they don't have enough information to answer customer questions or resolve complaints. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction so that sales continue to soar. Customer Service Responsibilities list: Manage large amounts of in person customers Generate sales leads Identify and assess customers' needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Meet personal/customer service team sales targets and quotas Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents Follow communication procedures, guidelines and policies Take the extra mile to engage customers Credentials Some customer support experience is recommended Over-achieving mentality Strong phone contact handling skills and active listening Familiarity with CRM systems and practices Customer orientation and ability to adapt/respond to different types of characters Excellent communication and presentation skills Ability to multi-task, prioritize, and manage time effectively High school diploma This is an immediate hire role. Thank you for your time!

Job Title: Specialist, Scheduling and Cell Logistics Work Schedule: 40 hours a week The Site Account Specialist, Scheduling and Cell Logistics will be responsible for scheduling and monitoring patient treatment schedules for the manufacturing of BMS's commercial autologous cellular immunotherapy products. They will serve as BMS cell therapy treatment center's main point of contact for patient scheduling. The primary duty of the Site Account Specialist, Scheduling and Cell Logistics is to execute day-to-day operations (>= 95% of time). Participation in projects and working groups is a growth opportunity as operations permit, considering performance and alignment with development plan. Position is office-based in Summit, NJ with in-office attendance requiring a minimum of 60% of the time. Remote work must be performed at home with consistent office setup and internet access, as extensive work at computers and phones is essential to job function. Position shift time is 8am - 5 pm local. Overtime may occasionally be required as assigned. Holiday support is required as assigned. Travel is possible and will not exceed 10%. International travel will not exceed once per year. Required Competencies: Education: Bachelor's degree or 3 years of work experience Experience: Work experience in customer service, call center operations, patient services/navigator, account management, logistics, or supply chain preferred Knowledge, Skills, and Abilities: Highly self-motivated, self-aware, and professional Able to work independently and in groups Flexible in responding to quickly changing business needs Exceptional customer service orientation Skilled at managing tense situations and de-escalation Eager to work with teams from other regions and cultures Able to share workspace for independent and collaborative work Strong sense of ownership and accountability Duties and Responsibilities: • Act as primary scheduling point of contact for assigned treatment sites • Create and maintain patient schedules in coordination with treatment sites and manufacturing sites • Troubleshoot and develop plans of action for issues throughout the patient journey • Interact with internal and external stakeholders over the phone and email • Ensure a positive end-to-end customer experience • Execute exception processes such as product returns, product replacements, and out of spec product • Input and maintain transactional data related to patient schedules within BMS's scheduling system • Train treatment sites on patient scheduling processes as assigned • Document feedback from customers and partners as received • Create and maintain master data in account management system • Actively participate in tactical and other meetings as assigned • Facilitate daily operations activities and meetings including shift turnover on rotating basis • Provide real-time scheduling portal support to external users • Lead meetings with commercial matrix teams • Raise escalations and execute as assigned • Track assigned account health and provide insights into trends • Comply with applicable SOPs, work practices, and other documentation • Establish and maintain a trusted relationship with BMS commercial matrix team and treatment sites as assigned • Accountable for individual performance • Execute project tasks as assigned • Execute working groups tasks as assigned

LX Pantos delivers value added logistics solutions on a global scale with a customized approach to meet the client's needs and demands. If you are looking for an exciting new career or an opportunity to advance your career within the company, we have a great, challenging, and dynamic work environment for you. We are currently searching for a highly motivated Returns Specialist for our growing team that manages all of LG Electronics return functions. Responsibilities: Support department leader on project initiatives to reduce damages on outbound shipments, improve operational efficiencies on returns, manage relationships between LG stakeholders, Carriers, Customers (B2B & B2C), and support day-to-day reverse logistics functions such as load planning, RMA management, and OSD (Overage, Shortage, Damage). Projects include but not limited to: Load Planning & RA Management Daily Creating return load and BOL in TMS Monitoring Pick-ups and Aging RA's Develop and manage return process for LG Product deliveries Run data analysis and extract insights on outbound damages across LTL, TL, Parcel carriers to support executive level reporting to internal and external stakeholders Sort and clean data to capture return lead time, monthly trends, and extract insights for senior management Manage and own daily audits and data entries of exception notices and prepare reports tracking effectiveness of outbound strategies Basic Requirements: Bachelor's Degree or equivalent preferred Strong proficiency in Excel (VLOOKUP, PIVOT TABLE) to clean, sort, and organize large sets of data and run analysis for key insights Detail oriented w/ diligent mindset, efficient, time management Desire to work in a fast-paced and rapidly-evolving environment Preferred Requirements: Load planning experience (Shipping or Returns) Knowledge of Transportation Management System Direct experience or knowledge of overage, shortage, and damage processes Job Type: Regular, Full-Time Job Location: Englewood Cliffs, NJ 07632 Business Hours: Mon-Fri 08:00 AM to 5:00 PM