Service specialist jobs in Knoxville, TN

Help Others, Make a Difference, Save a Life. Do you want to make a difference in people's lives every day? Or help people navigate the tough spots in their life? And do it all while working where your hard work is appreciated? You have a lot of choices in where you work...make the decision to work where you are valued! Join the McNabb Center Team as the Sevier Customer Service and Benefits Specialist today! The Sevier Customer Service and Benefits Specialist JOB SUMMARY Provides daily response to all phone calls directed to Sevier County Outpatient Services, including providing messages/notes to nurses for calls related to medication questions, answering questions of next scheduled medication appointments, rescheduling medication appointments, and other related phone calls. Maintain schedule for all Sevier clinic staff and prescribers in order to ensure productivity standards are met. Provide reminder phone calls to all patients 24 hours prior to medication appointments. Assist staff to meet set productivity standards within compliance of HRMC policy and procedures. Maintain medical charts, send items to be scanned into Centricity to Medical Records at Children and Youth Center, as well as Adult Center. Complete all client benefits requirements at intake and overall make the intake process more efficient. Will manage Intake Log, Magellan Reporting, and Client Compliance. Will manage co pays with cash and credit cards. Will keep up with all pay sources to ensure they are current and correctly recorded in EMR. Will be up to date on CNF forms and send to scanning. JOB DUTIES/RESPONSIBILITIES This is not intended to be all-inclusive; and employee will also perform other reasonably related job responsibilities as assigned by immediate supervisor and other management as required. This organization reserves the right to revise or change job duties as the need arises. Moreover, management reserves the right to change s, job duties, or working schedules based on their duty to accommodate individuals with disabilities. This job description does not constitute a written or implied contract of employment. 1. Maintain schedule for all IST staff prescribers. Input/print out necessary information in EMR for scheduling purposes on a daily basis. Provide reminder phone call to client/family 24 hours prior to appointment on a daily basis. Maintain cancellation list for filling in appointment purposes and update daily. Discuss with the staff prescribers any time there is a change made to the schedule throughout the day. Will be in the reception area for the first appointment of the day and stay until the last appointment has left the area or as assigned by supervisor. 2. Manage all phone calls and messages for scheduling, nurses, and staff psychiatrists. Answer all phone calls from 8AM to 5 PM (or as assigned) Monday- Friday. Correctly scribe and direct all messages to the necessary staff or extension as evidenced by no reported consumer/staff concerns in this area. Triage priority of all calls throughout the day. 3. Health Care Record Maintenance/Productivity Completes benefits portion of intake process and manages Intake Log. Sends healthcare documents to be scanned by Medical Record staff at Children and Youth and Adult Center within two business days of receipt. Knowledgeable in HIM/Custodian of Record procedures and chart storage locations Enters Health Care information related to reimbursement into the Centers database accurately and within two business days of receipt, i.e. (intake documents & information.) 4. Demonstrates and maintains a positive work climate and the overall team effort of the program. Demonstrates a consideration and concern for fellow workers and their jobs and promotes harmonious relationships and attitudes. Accepts additional assignments and/or changes in assignment and/or work. Promotes an environment in which cultural diversity and the customs, beliefs and values of the individual are respected. Maintains a professional appearance at all times. Responds professionally to those who enter the building, or calls into the Center. COMPENSATION: Starting salary for this position is approximately $16.61 /hr based on relevant experience and education. QUALIFICATIONS - Sevier Customer Service and Benefits Specialist Experience: Previous experience working face to face with individuals in an office/clinic setting. Education / Knowledge: High School diploma or equivalent degree or experience in the area of reception, administrative duties, scheduling responsibilities. Abilities: Must be capable of assisting in utilizing non-violent methods of crisis intervention including Handle with Care. (training provided) This position requires certification in and adequate implementation of verbal and physical de-escalation techniques that include a wide range of bodily movements including but not limited to grasping, holding another person, and going down on knees, running, and walking. Must have the mental ability to exercise sound judgement under pressure. Must be able to handle frustrating or difficult clients and accommodate to ensure the best possible outcome. Must be able to lift up to 50 lbs. Location: Sevier County, Tennessee Apply today to work where we care about you as an employee and where your hard work makes a difference! Helen Ross McNabb Center is an Equal Opportunity Employer. The Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment. Helen Ross McNabb Center conducts background checks, driver's license record, degree verification, and drug screens at hire. Employment is contingent upon clean drug screen, background check, and driving record. Additionally, certain programs are subject to TB Screening and/or testing. Bilingual applicants are encouraged to apply. Compensation details: 16.61-16.61 Hourly Wage PI4500db08693c-37***********1

Role: Customer Care Executive /Call Center Agent - Travel Industry Shift Timings: Between 8 AM to 8 PM EST - Rotational shifts (9 hours including 1-hour lunch break) Working Mode: 5 days a week with 2 days off. Shifts will include weekends . About company: IGT Solutions is a next-gen customer experience (CX) company, defining and delivering AI-led transformative experiences for the global and most innovative brands using digital technologies. With the combination of Digital and Human Intelligence, IGT becomes the preferred partner for managing end-to-end CX journeys across Travel and High Growth Tech industries. Established in 1998, with a 100% focus on customer experience, IGT employs more than 25,000 customer experience and technology specialists providing services to 85 marquee customers globally. IGT's global footprint consists of 30 delivery centers Position Summary We are seeking a motivated and customer-focused Call Center Agents/ Customer Service Representatives/ Travel Agent to join our team in the exciting world of travel accommodations. In this role, you will assist customers with booking travel accommodations and resolving inquires while providing friendly, professional, and effective service via phone, email, and chat. Key Responsibilities Handle inbound and outbound customer calls related to travel bookings, itinerary changes, cancellations, and general inquiries. Provide exceptional customer service by actively listening, empathizing, and resolving issues efficiently. Maintain up-to-date knowledge of travel products, services, policies, and promotions. Accurately document customer interactions and follow up as needed. Collaborate with team members and leadership to meet performance goals and service standards. Candidate Profile Minimum 1 year of call center or customer service experience required. At least 6 months of hospitality, front desk or travel industry experience Must be able to pass a 7-year background check. Must be 18 years of age Training Pay Structure Training Period: $16.00/hr Post-Training: Increase to $17.00/hr After 90 Days of Employment: Increase to $18/hr It is our policy to provide equal employment opportunities to all individuals based on job-related qualifications and ability to perform a job, without regard to age, gender, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, genetic information, veteran status, citizenship or marital status, and to maintain a non-discriminatory environment free from intimidation, harassment or bias based upon these grounds. Benefits: 401(k) matching Dental insurance Health insurance On-the-job training Vision insurance

Are you feeling micromanaged, underappreciated, or stuck in a job with capped income and no future? Do you know you're capable of more - but your current environment isn't giving you the opportunity to prove it? Riverview Decks is looking for motivated, detail-driven individuals who want to be part of a high-performing team with real earning potential, a family-friendly culture, and leadership that actually invests in your growth. If you're tired of: Being treated like a number Managers who hover instead of supporting Companies that limit your income Environments with no energy, no vision, and no room to advance …and you're ready for: A winning team with high standards A role where your performance matters and gets rewarded Leadership that empowers instead of micromanages A workplace built on respect, integrity, and family values A compensation model with substantial earning potential A culture where people show up excited to work …then you might be exactly who we're looking for. The Role: Client Appointment Specialist You'll be the first point of contact for homeowners, helping them schedule consultations, confirm project details, and guide them into our system with clarity and professionalism. You'll work inside a supportive, fast-paced environment that rewards accuracy, hustle, and a positive attitude. No sales experience required - just the desire to win and grow. Why Riverview Decks? A leadership team that actually cares A positive, family-centered culture Competitive base pay + bonus structure A clear path to grow your income A stable industry with year-round work A team that values you personally and professionally If you're done settling for mediocre and ready to join a team that's going somewhere, we want to talk to you. Lead Intake & Client Communication Answer inbound calls, texts, and web inquiries with speed, professionalism, and accuracy. Respond to all new leads within 5 minutes (speed-to-lead standard). Use Riverview's intake script to gather homeowner details, property information, and project goals. Confirm homeowner email, address, phone number, and availability. Communicate clearly with homeowners about next steps and what to expect. Lead Scoring & Qualification Score every lead using Riverview's 5-Factor Lead Scoring System. Classify leads into the correct tier (Information Gathering → Ready Yesterday). Confirm whether all decision makers will be present at the appointment using Riverview's non-confrontational script. Verify homeownership (no renters). Request photos or supporting details when needed. Appointment Scheduling & Calendar Management Book appointments using Riverview's same-day/next-day priority system. Ensure appointments fall within established time windows and calendar rules. Confirm appointments with homeowners by call and text. Assign the correct Deck Consultant based on lead score and territory. Verify address accuracy and driving logistics between appointments. Prevent double-bookings and routing conflicts. AI Lead Review & Validation Review all appointments scheduled by the AI Booking Agent. Correct or update any inaccurate information supplied by AI. Validate the homeowner's info, score the lead (if missing), and confirm the consultant assignment. Contact the homeowner to confirm appointment details. Pipeline & CRM Management Keep CRM clean, organized, and fully up-to-date at all times. Enter call notes, homeowner details, decision-maker info, and lead scores. Maintain zero unresolved tasks by the end of the shift. Merge duplicates, fix missing data, update statuses, and tag leads accurately. Prepare next-day consultant routes and finalize logistics. Productive Downtime Tasks (Instead of browsing phones or the internet) Re-engage cold leads from the last 30-90 days. Follow up with no-shows and reschedule appointments. Request missing photos. Audit AI-booked leads and identify errors. Track lead source patterns and appointment quality. Update scripts and FAQs. Review and improve client communication templates. Verify reminders, emails, and decision-makers for next-day appointments. Consultant Support Provide consultants with clear, accurate appointment details. Send appointment reminders to homeowners. Prepare notes, routing, and project context for each appointment. Alert consultants to special instructions or concerns. Prevent wasted trips by ensuring clean, accurate appointment data. Shift Discipline & Break Compliance Adhere to structured shift format: 7:00 AM - 8:00 PM. Follow scheduled break times: four 15-minute breaks + one 30-minute lunch. Stay at the workstation during work periods. Maintain professional demeanor and focused workflow. No personal cell phone usage, no streaming, no unrelated browsing. Team Collaboration & Reporting Report directly to the Sales Manager. Communicate daily updates, issues, and performance results. Participate in weekly coaching and KPI review sessions. Provide input to improve scripts, tools, and client experience processes. Performance Metrics (KPIs) Your performance will be measured on: Speed-to-lead response time Booking-to-set rate (must maintain ≥85%) Appointment show rate Lead scoring accuracy Routing & address accuracy CRM cleanliness Confirmation success rate Weekly accuracy and show-rate bonuses Overall professionalism and reliability Required Qualifications These are the non-negotiables. Outstanding verbal communication skills Able to speak clearly, confidently, and professionally on the phone with homeowners. Fast and accurate typing/data entry Must be able to update CRM fields quickly and without errors while speaking with clients. Organized and detail-oriented This role requires precise scheduling, address checks, routing logic, and CRM record accuracy. Comfortable with structured, disciplined workflows Must remain at the workstation and follow the rotational shift, break schedule, and productivity protocols. Ability to follow scripts while still sounding natural Must maintain Riverview's tone, convey confidence, and avoid robotic delivery. Strong problem-solving skills Able to think through routing conflicts, miscommunication issues, and homeowner objections. High reliability and punctuality This position supports consultants and revenue flow - consistency is EVERYTHING. Comfortable with accountability and KPIs Role includes daily/weekly performance metrics (BTSR, show rate, accuracy, speed-to-lead). Basic competency with Google Maps and online tools Must verify addresses, routing, and appointment viability quickly. Ability to sit focused for long periods This is a desk-based, communication-heavy role. Professional, friendly, and solution-focused demeanor Must reflect the Riverview brand and set the tone for the client experience. Preferred Qualifications Not required, but a huge plus. Experience in appointment setting, scheduling, or customer service (Call center, dispatch, medical scheduling, contractor services, hospitality front desk, etc.) Experience with CRMs (LeadConnector, GoHighLevel, Salesforce, HubSpot, JobTread, etc.) Prior experience in home services or trades Not needed, but it helps them understand deck projects, timelines, and homeowner concerns. Experience working in a high-performance environment (Sales floor, dealership, service coordinator, real estate office, etc.) Ability to handle objections gracefully Comfortable asking key questions without being confrontational. Comfort working with AI tools and automation Able to review and correct AI-booked appointments and recognize errors. Personal Characteristics That Thrive in This Role This helps filter out the wrong personalities and attract the best. Self-motivated, not someone who needs babysitting Enjoys structure and clear expectations Can stay focused without distraction Handles pressure while staying kind and professional Enjoys helping people and creating clarity for them Wants a stable long-term position Prefers consistent, predictable, process-driven work Likes being part of a winning team Feels proud of the accuracy and clean data Cultural Fit Requirements These are special to Riverview Decks (your brand matters). Must value family-friendly culture Must respect team members and homeowners Must want to be part of a high-performance environment Must be willing to grow professionally Must bring positive energy to the team Must align with Riverview's standards of craftsmanship, integrity, and communication

Job: Pest Control Service Specialist Rate: $18-24/hr ++ New-employee Bonus Founded in 2013, ClearDefense Pest Control (CDPC) arrived on the scene with a goal to do things a better way. Since then, CDPC has been using its top-of-the-line equipment and green methods to provide top-quality service. These factors have led to immense growth, opening a world of opportunity. CDPC currently serves 20+ markets and is rapidly expanding. Come join our team and start your career with a company with great growth opportunity! We are hiring and willing to train inexperienced applicants (paid training). New employee bonus: $500 for those chosen to join the team High-commission opportunities Large biweekly bonuses, seasonal bonuses, and annual bonuses Up to 17 PTO/Vacation days in your first year Paid holidays off Health and Retirement benefits offered iPad provided Qualified technicians may drive work vehicles to and from work once placed in a vehicle Advancement in operations and sales management are available to qualified employees. Ongoing development through continual training 40-hour work weeks - alternating three day weekends Opportunity The Pest Control Service Specialist utilizes integrated pest-management techniques to prevent and control pest populations while maintaining the utmost in customer service. The technician will work synergistically with the sales team in timely treatments as well as bringing on new accounts. Requirements and Qualities Ambitious and hard working Excellent communication skills Good character and work ethic Growth minded High degree of attention to detail Excellent customer-service skills Ability to lift and carry up to 50 pounds Ability to pass background check and drug screen Valid driver's license and clean driving record Certifications are a plus! Must be 18 years of age Benefits Up to 17 PTO/Vacation Days Paid Holidays Off Health Benefits Retirement Benefits: 401K Financial Wellness Program Tuition reimbursement for qualified candidates ClearDefense Pest Control provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. ***Contact office to identify ACTIVE or PASSIVE hiring state*** ***PLEASE FORWARD YOUR RESUME VIA EMAIL***

Job DescriptionDescription: Job: Pest Control Service Specialist Rate: $18-24/hr ++ New-employee Bonus $500 Founded in 2013, ClearDefense Pest Control (CDPC) arrived on the scene with a goal to do things a better way. Since then, CDPC has been using its top-of-the-line equipment and green methods to provide top-quality service. These factors have led to immense growth, opening a world of opportunity. CDPC currently serves 20+ markets and is rapidly expanding. Come join our team and start your career with a company with great growth opportunity! We are hiring and willing to train inexperienced applicants (paid training). New employee bonus: $500 for those starting THIS MONTH High-commission opportunities Large biweekly bonuses, seasonal bonuses, and annual bonuses Up to 17 PTO days per year Paid holidays Health and Retirement benefits offered iPad provided Qualified technicians may drive work vehicles to and from work Advancement in operations and sales management are available to qualified employees. Ongoing development through continual training 40-hour work weeks, Monday through Saturday Opportunity The Pest Control Service Specialist utilizes integrated pest-management techniques to prevent and control pest populations while maintaining the utmost in customer service. The technician will work synergistically with the sales team in timely treatments as well as bringing on new accounts. Requirements and Qualities Ambitious and hard working Excellent communication skills Good character and work ethic Growth minded High degree of attention to detail Excellent customer-service skills Ability to lift and carry up to 50 pounds Ability to pass background check and drug screen Valid driver's license and clean driving record Certifications are a plus! Must be 18 years of age Benefits Up to 17 PTO Days Paid Holidays Health Benefits Retirement Benefits: 401K Financial Wellness Program Tuition reimbursement for qualified candidates ClearDefense Pest Control provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. ***Contact office to identify ACTIVE or PASSIVE hiring state*** ***PLEASE FORWARD YOUR RESUME VIA EMAIL*** Requirements:

Job DescriptionSalary: $16.00/hour ABOUT US: The Metropolitan Knoxville Airport Authority Established in 1978, the Metropolitan Knoxville Airport Authority (MKAA) is a nonprofit organization responsible for operating McGhee Tyson Airport (TYS) and Downtown Island Airport (DKX). With 88-years of service to the East Tennessee region, MKAA plays a vital role in the national air transportation network. Centrally located within a day's drive or a short flight from major cities, our airports are key gateways for travelers and businesses alike. If you're passionate about contributing to the continued success and growth of McGhee Tyson and Downtown Island Airports, we invite you to explore this opportunity further. The Position: As a part of the Operations Departmentof the Metropolitan Knoxville Airport Authority , we areare currently seeking a non-exempt Building Services Specialist responsible for maintaining clean and safe facilities by sweeping, mopping, scrubbing, vacuuming, and caring for both hard floors and carpets. Duties include gathering and emptying trash and recycling, servicing and restocking restrooms, and cleaning windows, glass, furniture, fixtures, and walls. Staff follow proper procedures for using chemical cleaners and equipment, preparing cleaning solutions as needed. They assist passengers with general information, report major repairs, and request necessary supplies. Additional responsibilities include removing snow from entrances, spreading de-icing chemicals, monitoring building premises for safety hazards like spills or slippery floors, and operating balers and compactors for recycling. Responsibilities: Clean building floors by sweeping, mopping, scrubbing, or vacuuming. Gather and empty trash/recycling receptacles. Service, clean, and restock restrooms. Clean windows, glass partitions, or mirrors. Dust/polish furniture, fixtures, stainless and walls. Strip, seal, finish, and polish hard floors and steam-clean or shampoo carpets. Follow procedures for the use of chemical cleaners and power equipment to prevent damage to floors and fixtures. Mix water and detergents or acids in containers to prepare cleaning solutions according to specifications. Assist passengers with general information and direction, as needed. Notify leaders concerning the need for major repairs or additions to building operating systems. Request supplies or equipment needed for cleaning duties. Remove snow from building entrances with snow shovels and spread snow-melting chemicals. Monitor building premises for safety by observing the areas for spills, water puddles, and other things that could cause a slippery floor. Operate balers and compactors to process recycling products. Performs related work as required. The Ideal Candidate: The ideal candidate will possess strong organizational and time management skills, along with the ability to actively listen and accurately interpret verbal instructions. Attention to detail is essential, as is the ability to identify tasks that need to be completed without direct supervision. Candidates should be capable of establishing and maintaining effective working relationships, delivering general customer service, following both verbal and written directions and proficient in using a two-way radio. A general understanding of cleaning and sanitizing techniques, appropriate cleaning solutions, equipment, tools, and health and safety procedures is preferred. On-the-job training will be provided. Flexibility to work various shifts, including weekends, is a must. Minimum Qualifications:High School diploma or equivalent preferred; and less than 1-year of experience in custodial work. Salary and Compensation: The salary for this position is $16/hour. MKAA offers a very competitive benefit package for this position, including medical/dental/vision benefits, disability/life insurance, vacation leave, sick leave, and a 401(a) retirement program. Deadline to Apply: For best consideration, apply by Sunday, January 4, 2026.*** Position open until filled . Please apply through this website (preferred), or mail resume to P.O. Box 15600 | Knoxville, TN 37901 | Attention: HR. Resumes/Applications must be received by the stated deadline, or postmarked by the deadline date, to be considered. No phone calls or emails please. Applicants must submit ALL the following to be considered: Official Metropolitan Knoxville Airport Authority Application or resume (Applicants submitting resumes must submit a completed signed copy of the MKAA application prior to being interviewed). Selection Process: Applications (and additional documents, if applicable) will be reviewed to identify applicants whose qualifications most closely meet the needs of the Metropolitan Knoxville Airport Authority. Employment process includes a security background check and physical (if applicable), which includes drug testing. Applicants must be currently authorized to work in the United States on a long-term basis. The Metropolitan Knoxville Airport Authority conducts random employee drug screening. The Metropolitan Knoxville Airport Authority is an Equal Employment Opportunity Employer.

Are you ready for what's next? Come explore opportunities within Brunswick, a global marine leader committed to challenging conventions and innovating next-generation technologies that transform experiences on the water and beyond. Brunswick believes “Next Never Rests™,” and we offer a variety of exciting careers and growth opportunities within united teams defining the future of marine recreation. Innovation is the heart of Brunswick. See how your contributions will help transform vision into reality: Position Overview: Provides oversight within the parts and warranty focus area, supporting Brunswick Boat Group's (BBG) multi-brand organization. Interprets and applies BBG's warranty policies and procedures, ensuring consistency and efficiency in warranty and parts support operations. This position requires proactive problem-solving, independent decision-making, and cross functional collaboration to drive process improvements and enhance dealer support. A strong teamwork mentality, analytical approach, and ability to manage complex issues with discretion are essential for success. At Brunswick, we have passion for our work and a distinct ability to deliver. Essential Functions: Independently determines the processing of dealer warranty and parts inquiries. Leads and participates in key strategic initiatives to develop and enhance dealer service support within BBG. Partners with senior leadership to ensure KPIs are continually promoting achievable departmental advancement while concurrently fulfilling the KPIs. Regularly audits and analyzes Tier 1 claims and accessory orders to identify operational efficiencies, compliance gaps and training opportunities. Documents all interactions and decision-making rationale in Salesforce CRM. Cross-trains and provides oversight for multiple brand areas within BBG. Other tasks, initiatives, and projects as assigned by manager. Warranty Support Manage and oversees the resolution of all warranty and pre-authorization claims, including assessing, approving, or denying claims Analyzes trends and proactively identifies product improvement opportunities and quality challenges to the internal Customer Service and plant quality teams. Exercises independent judgment and exhibits strong decision-making skills by strategically adjusting labor rates, flat rates, and warranty repairs, and extending goodwill gestures, based on the specific circumstances of each case, including business impact and customer relations strategy. Oversees resolution of escalated registration corrections, research requests, and document requests for MSOs and Certificates of Origin. Manages warranty compliance for open service campaigns and recalls. Manages supplier warranty review, credit recovery process, and dealer inquiries regarding warranties and claims. Analyzes common warranty issues and develops and presents them to brand level quality teams. Identifies product reliability trends, works with teams cross functionally in order to project trends and apply solutions proactively. Approves pre-authorizations and payment of warranty claims. Parts Support Manages dealer inquiries for all part inquires. Fulfills parts orders within designated scope. Maintains P&A Parts including current and non-current parts, and kits. Composes and oversees Purchase Orders to vendors. Researches part pricing and acquisition to ensure accuracy across BBG. Conducts price benchmarking and updates inquiries from vendors. Collaborates with global teams to fulfill orders, project demand, and manage non-current parts. Oversees and manages all aged AO reports. Partners with suppliers to ensure internal policies and challenges are addressed in supplier contracts. Evaluates, approves and processes Return Goods Authorizations (RGAs). Leadership & Development Designs and implements dealer training support as needed. Owns and manages the Dealer Labor Rate program including compliance oversight and rate adjustments. Supports the Warranty Administration Certification training and inquiries. Develops and recommends efficiency improvement practices in the P&A and Warranty areas. Partners with CoE Manger and brand CS Manager in HPPD program for new and refresh boats, by identifying appropriate parts needs and warranty analytics. Report and recommend process improvements to BBG Engineering, Quality and Sourcing teams. Completes training to maintain and improve product knowledge and skillset. Diversity of thought and experiences is fundamental when imagining the unimaginable. Certain skillsets/experiences are necessary; however, others can be developed along the way. Required Qualifications: High School Diploma or GED. Boating experience and knowledge of fiberglass and aluminum boats. Ability to quickly learn and navigate through software and online programs. Ability to independently assess and resolve complex issues using sound judgment and discretion. Verbal and written interpersonal skills with a customer service focus. Strong analytical and decision-making skills. Preferred Qualifications: Familiarity with OBMS and Compass environment preferred Familiarity with Salesforce.com environment preferred Working Conditions: Hybrid (in the office 2-3x per week) The anticipated pay range for this position is $48,800 to $77,000, annually. The actual base pay offered will vary depending on multiple factors including job-related knowledge/skills, relevant experience, business needs, and geographic location. In addition to base pay, this position is eligible for a short-term incentive program. At Brunswick, it is not typical for an individual to be hired at or near the top end of the salary range for their role. Compensation decisions are dependent upon the specifics of the candidate's qualifications and the business context. This position is eligible to participate in Brunswick's comprehensive and high-quality benefits offerings, including medical, dental, vision, paid vacation, 401k (up to 4% match), Health Savings Account (with company contribution), wellbeing program, product purchase discounts and much more. Why Brunswick: Whatever tomorrow brings, we'll be at the leading edge. As the clear leader in the marine industry, we're committed to our values and supporting our exceptional people. We offer valuable benefits including a competitive 401(k) plan with company match, health benefits, paid time off, a robust Wellness Program, and much more. In addition, we're proud of being recognized for making a splash with numerous awards! About Brunswick Boat Group: Brunswick Boat Group is home to a diverse portfolio of iconic marine brands, including Bayliner, Boston Whaler, Crestliner, Cypress Cay, Harris, Heyday, Lowe, Lund, Navan, Princecraft, Protector, Quicksilver, Rayglass, Sea Ray, Spartan, Thunder Jet, and Uttern. Each brand carries a legacy of innovation, craftsmanship, and performance that has shaped the boating industry worldwide. Next is Now! We value growth and development, recognizing that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying. Brunswick is an Equal Opportunity Employer and considers all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or any other characteristic protected by federal, state, or local law. Diversity of experience and skills combined with passion is key to innovation and inspiration and we encourage individuals from all backgrounds to apply. If you require accommodation during the application or interview process, please contact ****************************** for support. For more information about EEO laws, - click here Brunswick and Workday Privacy Policies Brunswick does not accept applications, inquiries or solicitations from unapproved staffing agencies or vendors. For help, please contact our support team at: ****************************** or ************. All job offers will come to you via the candidate portal you create when applying through a posted position through https:///************************** If you are ever unsure about what is being required of you during the application process or its source, please contact HR Shared Services at ************ or ******************************. #Brunswick Corporation

DCI Donor Services (DCIDS) is looking for a dynamic and enthusiastic team member to join us to save lives!! Our mission at DCIDS is to save lives through organ and tissue donation, and we want professionals on our team that will embrace this important work!! We are specifically wanting people to join our team as a Donor Specialist with expertise in communicating during difficult situations and building relationships with families. This position will serve as part of a team of passionate and driven individuals responsible for coordinating the gift of health and life through donation. Strong interpersonal skills and the ability to communicate effectively in both oral and written formats are a must. The Donor Specialist is responsible offering the gift of donation to potential donor families. COMPANY OVERVIEW AND MISSION For over four decades, DCI Donor Services has been a leader in working to end the transplant waiting list. Our unique approach to service allows for nationwide donation, transplantation, and distribution of organs and tissues while maintaining close ties to our local communities. DCI Donor Services operates three organ procurement/tissue recovery organizations: New Mexico Donor Services, Sierra Donor Services, and Tennessee Donor Services. We also maximize the gift of life through the DCI Donor Services Tissue Bank and Sierra Donor Services Eye Bank. Our performance is measured by the way we serve donor families and recipients. To be successful in this endeavor is our ultimate mission. By mobilizing the power of people and the potential of technology, we are honored to extend the reach of each donor's gift and share the importance of the gift of life. With the help of our employee-led strategy team, we will ensure that all communities feel welcome and safe with us because we are a model for fairness, belonging, and forward thinking. *This is not a fully remote position. This position is located in Knoxville, TN. This position will be assigned on a rotating 12-hour schedule assigned to the night shift (7:00pm - 7:00am EST). This position will require training during day shift. Key responsibilities this position will perform include: Effectively captures medical information accurately and completely into donor management software. Facilitates the donation process through coordination and communication with donor families and medical personnel. Supports families of potential donors and communicates the opportunity for the gift of donation to families who have recently lost a loved one using empathy and care. Performs other related duties as assigned. The ideal candidate will have: A minimum of a two-year degree in a health-related field, nursing or paramedic/EMT certification 1+ years in a health-care related position including use of medical terminology. CTBS, RN, or LPN desired. Working knowledge of computers and Microsoft Office applications. Ability to exercise independent judgement and multitask. Exceptional teamwork, communication, and conflict management skills. Demonstrated excellence in intrapersonal skills along with strong attention to detail and organizational skills. We offer a competitive compensation package including: Up to 184 hours of PTO your first year Up to 72 hours of Sick Time your first year Two Medical Plans (your choice of a PPO or HDHP), Dental, and Vision Coverage 403(b) plan with matching contribution Company provided term life, AD&D, and long-term disability insurance Wellness Program Supplemental insurance benefits such as accident coverage and short-term disability Discounts on home/auto/renter/pet insurance Cell phone discounts through Verizon **New employees must have their first dose of the COVID-19 vaccine by their potential start date or be able to supply proof of vaccination.** You will receive a confirmation e-mail upon successful submission of your application. The next step of the selection process will be to complete a video screening. Instructions to complete the video screening will be contained in the confirmation e-mail. Please note - you must complete the video screening within 48 hours from submission of your application to be considered for the position. DCIDS is an EOE/AA employer - M/F/Vet/Disability.

The Operations Specialist is responsible for supporting the Operations Team through multiple tasks required for the successful support of each region's individual needs. Essential Functions and Job Responsibilities: Supports operations team with discovery and training as necessary with AdaptHealth processes. Responsible for providing support during process improvement initiatives to assist with driving all areas of workflow, including verification, and data analysis. Develop and maintain working knowledge of current products and services offered by the company Must be familiar with payer guidelines and reading clinical documentation to determine qualification status and compliance for all equipment and services. Working knowledge in all areas of AdaptHealth customer service, intake, daily operations and revenue cycle processes and workflows from beginning to end, which may include Review all required documentation to ensure accuracy Accurately process, verify, and/or submit documentation Complete insurance verification to determine patient's eligibility, coverage, co-insurances, and deductibles Obtain pre-authorization if required by an insurance carrier and process physician orders to insurance carriers for approval and authorization when required (if helping a region) Navigate through multiple online EMR systems to obtain applicable documentation Enter and review all pertinent information in EMR system including authorizations and expiration dates Meet quality assurance requirements and other key performance metrics Pays attention to detail and has great organizational skills Actively listens to teams, region leaders and handle stressful situations with compassion and empathy. Ability to analyze data and reports to identify execution errors in workflow, troubleshoot and fix the exceptions, advise staff on corrections. Collaborate with the Operations Team on exceptions and solutions within workflow processes Communicate with operations teams and leadership on an on-going basis regarding any noticed trends in process errors with insurance companies Assist with various projects and tasks as needed for various unique processes Participate in the effort to define, document, and refine processes, procedures and workflows for business operations based on industry and company best-practices. Participate in the effort to create training materials and train client engagement and service teams Maintain patient confidentiality and function within the guidelines of HIPAA. Completes assigned compliance training and other educational programs as required. Maintains compliant with AdaptHealth's Compliance Program. Perform other related duties as assigned. Competency, Skills and Abilities: Excellent ability to communicate both verbally and in writing Ability to prioritize and manage multiple tasks Proficient computer skills and knowledge of Microsoft Office Solid ability to learn new technologies and possess the technical aptitude required to understand flow of data through systems as well as system interaction General knowledge of Medicare, Medicaid, and Commercial health plan methodologies and documentation requirements preferred. Work well independently and as part of a group Ability to adapt and be flexible in a rapidly changing environment, be patient, accountable, proactive, take initiative and work effectively on a team Requirements Education and Experience Requirements: High School Diploma or equivalency Three (3) years' work related in health care administrative, financial, or insurance customer services, claims, billing, call center or management regardless of industry is required. Physical Demands and Work Environment: Work environment will be stressful at times, as overall office activities and work levels fluctuate Must be able to bend, stoop, stretch, stand, and sit for extended periods of time Subject to long periods of sitting and exposure to computer screen Ability to perform repetitive motions of wrists, hands, and/or fingers due to extensive computer use Excellent ability to communicate both verbally and in writing Ability to effectively communicate both verbally and written with internal and external customers with the ability to demonstrate empathy, compassion, courtesy, and respect for privacy. Mental alertness to perform the essential functions of position.

DCI Donor Services (DCIDS) is looking for a dynamic and enthusiastic team member to join us to save lives!! Our mission at DCIDS is to save lives through organ and tissue donation, and we want professionals on our team that will embrace this important work!! We are specifically wanting people to join our team as a Donor Specialist with expertise in communicating during difficult situations and building relationships with families. This position will serve as part of a team of passionate and driven individuals responsible for coordinating the gift of health and life through donation. Strong interpersonal skills and the ability to communicate effectively in both oral and written formats are a must. The Donor Specialist is responsible offering the gift of donation to potential donor families. COMPANY OVERVIEW AND MISSION For over four decades, DCI Donor Services has been a leader in working to end the transplant waiting list. Our unique approach to service allows for nationwide donation, transplantation, and distribution of organs and tissues while maintaining close ties to our local communities. DCI Donor Services operates three organ procurement/tissue recovery organizations: New Mexico Donor Services, Sierra Donor Services, and Tennessee Donor Services. We also maximize the gift of life through the DCI Donor Services Tissue Bank and Sierra Donor Services Eye Bank. Our performance is measured by the way we serve donor families and recipients. To be successful in this endeavor is our ultimate mission. By mobilizing the power of people and the potential of technology, we are honored to extend the reach of each donor's gift and share the importance of the gift of life. With the help of our employee-led strategy team, we will ensure that all communities feel welcome and safe with us because we are a model for fairness, belonging, and forward thinking. *This is not a fully remote position. This position is located in Knoxville, TN. This position will be assigned on a rotating 12-hour schedule assigned to the night shift (7:00pm - 7:00am EST). This position will require training during day shift. Key responsibilities this position will perform include: Effectively captures medical information accurately and completely into donor management software. Facilitates the donation process through coordination and communication with donor families and medical personnel. Supports families of potential donors and communicates the opportunity for the gift of donation to families who have recently lost a loved one using empathy and care. Performs other related duties as assigned. The ideal candidate will have: A minimum of a two-year degree in a health-related field, nursing or paramedic/EMT certification 1+ years in a health-care related position including use of medical terminology. CTBS, RN, or LPN desired. Working knowledge of computers and Microsoft Office applications. Ability to exercise independent judgement and multitask. Exceptional teamwork, communication, and conflict management skills. Demonstrated excellence in intrapersonal skills along with strong attention to detail and organizational skills. We offer a competitive compensation package including: Up to 184 hours of PTO your first year Up to 72 hours of Sick Time your first year Two Medical Plans (your choice of a PPO or HDHP), Dental, and Vision Coverage 403(b) plan with matching contribution Company provided term life, AD&D, and long-term disability insurance Wellness Program Supplemental insurance benefits such as accident coverage and short-term disability Discounts on home/auto/renter/pet insurance Cell phone discounts through Verizon **New employees must have their first dose of the COVID-19 vaccine by their potential start date or be able to supply proof of vaccination.** You will receive a confirmation e-mail upon successful submission of your application. The next step of the selection process will be to complete a video screening. Instructions to complete the video screening will be contained in the confirmation e-mail. Please note - you must complete the video screening within 48 hours from submission of your application to be considered for the position. DCIDS is an EOE/AA employer - M/F/Vet/Disability.

DCI Donor Services (DCIDS) is looking for a dynamic and enthusiastic team member to join us to save lives!! Our mission at DCIDS is to save lives through organ and tissue donation, and we want professionals on our team that will embrace this important work!! We are specifically wanting people to join our team as a Donor Specialist with expertise in communicating during difficult situations and building relationships with families. This position will serve as part of a team of passionate and driven individuals responsible for coordinating the gift of health and life through donation. Strong interpersonal skills and the ability to communicate effectively in both oral and written formats are a must. The Donor Specialist is responsible offering the gift of donation to potential donor families. COMPANY OVERVIEW AND MISSION For over four decades, DCI Donor Services has been a leader in working to end the transplant waiting list. Our unique approach to service allows for nationwide donation, transplantation, and distribution of organs and tissues while maintaining close ties to our local communities. DCI Donor Services operates three organ procurement/tissue recovery organizations: New Mexico Donor Services, Sierra Donor Services, and Tennessee Donor Services. We also maximize the gift of life through the DCI Donor Services Tissue Bank and Sierra Donor Services Eye Bank. Our performance is measured by the way we serve donor families and recipients. To be successful in this endeavor is our ultimate mission. By mobilizing the power of people and the potential of technology, we are honored to extend the reach of each donor's gift and share the importance of the gift of life. With the help of our employee-led strategy team, we will ensure that all communities feel welcome and safe with us because we are a model for fairness, belonging, and forward thinking. *This is not a fully remote position. This position is located in Knoxville, TN. This position will be assigned on a rotating 12-hour schedule assigned to the night shift (7:00pm - 7:00am EST). This position will require training during day shift. Key responsibilities this position will perform include: Effectively captures medical information accurately and completely into donor management software. Facilitates the donation process through coordination and communication with donor families and medical personnel. Supports families of potential donors and communicates the opportunity for the gift of donation to families who have recently lost a loved one using empathy and care. Performs other related duties as assigned. The ideal candidate will have: A minimum of a two-year degree in a health-related field, nursing or paramedic/EMT certification 1+ years in a health-care related position including use of medical terminology. CTBS, RN, or LPN desired. Working knowledge of computers and Microsoft Office applications. Ability to exercise independent judgement and multitask. Exceptional teamwork, communication, and conflict management skills. Demonstrated excellence in intrapersonal skills along with strong attention to detail and organizational skills. We offer a competitive compensation package including: Up to 184 hours of PTO your first year Up to 72 hours of Sick Time your first year Two Medical Plans (your choice of a PPO or HDHP), Dental, and Vision Coverage 403(b) plan with matching contribution Company provided term life, AD&D, and long-term disability insurance Wellness Program Supplemental insurance benefits such as accident coverage and short-term disability Discounts on home/auto/renter/pet insurance Cell phone discounts through Verizon **New employees must have their first dose of the COVID-19 vaccine by their potential start date or be able to supply proof of vaccination.** You will receive a confirmation e-mail upon successful submission of your application. The next step of the selection process will be to complete a video screening. Instructions to complete the video screening will be contained in the confirmation e-mail. Please note - you must complete the video screening within 48 hours from submission of your application to be considered for the position. DCIDS is an EOE/AA employer - M/F/Vet/Disability.

Account Servicing Representatives (ASR) are responsible for processing client funding requests in an accurate and timely manner. They are responsible for following company guidelines to resolve account exceptions within a reasonable timeframe to ensure optimal outcomes for clients and customers. ASRs are a part of the Loan Servicing Team and work closely with the Customer Success team to ensure customer requests are maintained efficiently to meet the needs and expectations of their assigned customers. RESPONSIBILITIES Ensuring that funding summaries and total sheets are accurate and sent timely to our banking partners and clients. Resolving account exceptions, managing a clean ClearPath Inbox and keeping provider action accounts to a minimum to facilitate prompt funding of accounts. Analyzing customers' exceptions and workmaps to determine ways internally or externally to minimize these activities. Assist in the analysis of customers' performance to identify opportunities for increased loan volume. Report all variances and potential issues to management. Works closely with internal resources to ensure customer and banking partner satisfaction as well as successful problem resolution. Maintains a strong working knowledge of their customers' patient accounting systems and organizational structure. Protect company data at all times. Educate yourself on security measures to protect company property (e.g. shoulder surfing, phishing attacks, etc), be aware if all potential threats and surroundings, never write down information from your computer's monitor, and do not share any company information unless you have confirmed that person's identity. Maintains knowledge of the Bank Secrecy Act (BSA) and the ClearBalance policies that support compliance with BSA. Performs all duties in a manner that fully supports compliance with all laws and ClearBalance policies. Other duties as assigned. EDUCATIONAL AND PROFESSIONAL REQUIREMENTS High School Diploma 2 years of experience in a banking, accounting, or similar business role PERFORMANCE MEASURES Maintain a high level of accuracy in correspondence and reporting to banking partners and clients. Achieve customer objectives defined by company management in the exception process. Maintains high customer satisfaction ratings that meet company standards. Completes required training and development objectives within the assigned time frame. Follow compliance requirements. COMPANY DESCRIPTION: ClearBalance is the leading provider of consumer-friendly patient financing programs to U.S. based hospitals and health systems. Our programs provide a positive experience for patients who need the ability to repay their healthcare expenses with manageable monthly payments while our healthcare partners are able to significantly improve operating margins and minimizes patients referred to collection agencies. ClearBalance has been at the forefront of patient pay management since 1992, setting and delivering a high bar for patient financing solutions, patient pay reimbursement, revenue cycle IT expertise, and the patient/consumer experience.

Are you looking for a growing, but stable company in which to build a career in the Maryville, TN area? Do you enjoy interacting with customers by telephone and in-person? If so, Blossman Gas & Appliance seeks customer-oriented applicants looking for a professional growth opportunity to apply for the position of Customer Relations Specialist at our retail location in Maryville. We are America's largest, independent propane company with more than 80 locations in 12 states. Due to our culture, these positions have very little turnover. Our Branch Administrators are the primary, first line of contact for our customers. They answer the phones, work heavily in our Point-of-Sale system, coordinate the deposit, post payments, schedule gas deliveries and other services, and promote/sell Blossman's core line of appliances and services. The position blends customer-care, computer work, and consultative selling. Key qualifications include: High school diploma required; some college or earned degree helpful Professional, friendly demeanor Ability to work regularly in a fast-paced, retail setting Solid computer skills and the ability to learn new software Reliable; solid work ethic Desire to work M-F from 8-5 with occasional overtime particularly ahead of and during our peak winter demand time of year Pass pre-employment background check, drug screening, and other pre-employment steps *Our office remains busy throughout the year so someone who is friendly with solid organizational skills will be needed to help ensure success in this position. A strong commitment to safety, consistent with company policy, is also important. Competitive pay will depend on prior experience. Excellent benefits and a quarterly bonus opportunity are included. Ongoing training and a solid company culture await you! If you live locally, enjoy retail/clerical/customer-service, and want to work for a great company, then we encourage you to submit your application for consideration. Due to the anticipated large number of responses to this ad only those with the necessary experience requirements may be contacted. Blossman Gas is an Equal Opportunity / Veterans / Disabled employer. Drug-free employer.

Job DescriptionBenefits: Competitive salary Dental insurance Employee discounts Health insurance Paid time off Training & development Vision insurance We seek an experienced Customer Service Advisor or Service Writer to join our team. We are looking for someone who is driven to grow their compensation by closing sales, with the opportunity to grow professionally and develop the skills needed to help us maintain and build our dedicated customer base. We have a structured process that we know works. If you are willing to follow our systems, you will be successful. Voted by the public as the best automotive service shop in our area, we plan for success and strive to have winners on our team. This is a commissioned-based position. Therefore, the successful candidates will already be service advisors or service writers with at least 2-3 years experience. Requirements A proven track record in the service advisor role (ARO, close rate, car count, etc.) Phone skills Ability to build sales quotations (so automotive knowledge required) Honesty and Integrity Valid drivers license Microsoft office and computer competency are a plus. Must have excellent written and verbal communication skills. Duties Greet arriving customers and provide exceptional service. Answer and greet incoming calls and appointment requests (by phone and internet). Start the repair order, obtaining all pertinent customer and vehicle information. Listen to customer concerns and accurately note them on the repair order. Build the sales quote addressing the customer's concerns and any other deficiencies noted by our technicians. Provide detailed information to the customer regarding recommended service/repairs. Obtain customer approval for repairs Maintain open communication with customers throughout the repair process. Process payments and handle customer inquiries. Follow up after the sale for satisfaction and to pursue any declined work (both benefit your compensation). Helping to maintain a clean and neat customer lobby. A quick note regarding skills Automotive knowledge is necessary. A desire to win and succeed is most important. Excellent customer service skills with the ability to effectively communicate technical information to non-technical customers. Detail-oriented with strong organizational skills to manage multiple tasks and prioritize work effectively. Ability to work in a fast-paced environment and handle stressful situations with professionalism. Proficient computer skills for entering and retrieving customer information. If you have a passion for a rewarding career, financially and professionally, and the necessary skills to excel in this role, we would love to hear from you. Join our team of dedicated professionals and take your career in the automotive industry to the next level. Apply now!

The Wealth Management Client Specialist will be actively involved in supporting advisor(s) through a full service platform. Assists in achievement of sales revenue by customer contact, relationship building, referral source management, technical, and interpersonal skills. The Client Specialist helps gauge and enhance client satisfaction and ensures adherence to operating procedures. Demonstrates ownership and accountability for data integrity, including accuracy of client data within source systems. Essential Duties and Responsibilities: • Under general supervision, provide overall support to management, advisors and other support staff including, operating the firms business process management system, maintaining appropriate files, monitoring multiple email inboxes, working with back office to ensure processing is completed, handling of inbound calls/requests when needed and all other facets of support activities assigned. • Extensive client contact , involved in all activities that align with prospective and existing clients • Performs account maintenance including money transfer requests, address changes, etc. • Serves as liaison and between sales team, compliance, and other business lines throughout the firm • Manages account opening process, including but not limited to retrieving relevant executed documentation from clients and in compliance with regulatory procedures • Reviews client account activity on a daily, weekly, and monthly basis to ensure overall accuracy, proper settlement, and reconciliation • May attend client meetings, prospect meeting, and client/marketing events • Organize, manage, and track multiple detailed tasks and assignments with frequently changing priorities and deadline in a fast-paced work environment. • Coordinate and execute activities such as account paperwork fulfillment, account representative changes, and various project support • Fulfill financial advisor requests and resolve service-related issues and inquiries • Process tasks and resolve issues in a timely and accurate manner • Ensure adherence to compliance operating policies and procedures including maintaining confidentially and client privacy at all times • Maintain a focus on continuous improvement and provides feedback on system enhancements • Master technology to ensure it is being used to its full benefit Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Additionally, the qualifications listed below are representative of the knowledge, skills, and/or abilities required in this position: 1. 0-2 years' experience required; 2-4 years' experience preferred 2. High School diploma required for consideration (or equivalent); Bachelors preferred 3. Proficient use of Microsoft Excel, Word, Outlook & PowerPoint required, experience with DocuSign preferred 4. Accurate typing, spelling & grammar skills. Good written and oral communication skills. Good organizational and customer service skills. General banking and operations experience is helpful 5. FINRA Licenses : Series 7, 66/63 preferred 6. Appropriate State Life & Health Insurance licenses preferred About Us First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at ********************* Benefit Highlights • Medical with wellness incentives, dental, and vision • HSA with company match • Maternity and parental leave • Tuition reimbursement • Mentor program • 401(k) with 6% match • More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits Follow Us Facebook X formerly Twitter LinkedIn Instagram YouTube

Job Description Are you feeling micromanaged, underappreciated, or stuck in a job with capped income and no future? Do you know you're capable of more - but your current environment isn't giving you the opportunity to prove it? Riverview Decks is looking for motivated, detail-driven individuals who want to be part of a high-performing team with real earning potential, a family-friendly culture, and leadership that actually invests in your growth. If you're tired of: Being treated like a number Managers who hover instead of supporting Companies that limit your income Environments with no energy, no vision, and no room to advance …and you're ready for: A winning team with high standards A role where your performance matters and gets rewarded Leadership that empowers instead of micromanages A workplace built on respect, integrity, and family values A compensation model with substantial earning potential A culture where people show up excited to work …then you might be exactly who we're looking for. The Role: Client Appointment Specialist You'll be the first point of contact for homeowners, helping them schedule consultations, confirm project details, and guide them into our system with clarity and professionalism. You'll work inside a supportive, fast-paced environment that rewards accuracy, hustle, and a positive attitude. No sales experience required - just the desire to win and grow. Why Riverview Decks? A leadership team that actually cares A positive, family-centered culture Competitive base pay + bonus structure A clear path to grow your income A stable industry with year-round work A team that values you personally and professionally If you're done settling for mediocre and ready to join a team that's going somewhere, we want to talk to you. Compensation: $55,300 - $65,400 yearly Responsibilities: Lead Intake & Client Communication Answer inbound calls, texts, and web inquiries with speed, professionalism, and accuracy. Respond to all new leads within 5 minutes (speed-to-lead standard). Use Riverview's intake script to gather homeowner details, property information, and project goals. Confirm homeowner email, address, phone number, and availability. Communicate clearly with homeowners about next steps and what to expect. Lead Scoring & Qualification Score every lead using Riverview's 5-Factor Lead Scoring System. Classify leads into the correct tier (Information Gathering → Ready Yesterday). Confirm whether all decision makers will be present at the appointment using Riverview's non-confrontational script. Verify homeownership (no renters). Request photos or supporting details when needed. Appointment Scheduling & Calendar Management Book appointments using Riverview's same-day/next-day priority system. Ensure appointments fall within established time windows and calendar rules. Confirm appointments with homeowners by call and text. Assign the correct Deck Consultant based on lead score and territory. Verify address accuracy and driving logistics between appointments. Prevent double-bookings and routing conflicts. AI Lead Review & Validation Review all appointments scheduled by the AI Booking Agent. Correct or update any inaccurate information supplied by AI. Validate the homeowner's info, score the lead (if missing), and confirm the consultant assignment. Contact the homeowner to confirm appointment details. Pipeline & CRM Management Keep CRM clean, organized, and fully up-to-date at all times. Enter call notes, homeowner details, decision-maker info, and lead scores. Maintain zero unresolved tasks by the end of the shift. Merge duplicates, fix missing data, update statuses, and tag leads accurately. Prepare next-day consultant routes and finalize logistics. Productive Downtime Tasks (Instead of browsing phones or the internet) Re-engage cold leads from the last 30-90 days. Follow up with no-shows and reschedule appointments. Request missing photos. Audit AI-booked leads and identify errors. Track lead source patterns and appointment quality. Update scripts and FAQs. Review and improve client communication templates. Verify reminders, emails, and decision-makers for next-day appointments. Consultant Support Provide consultants with clear, accurate appointment details. Send appointment reminders to homeowners. Prepare notes, routing, and project context for each appointment. Alert consultants to special instructions or concerns. Prevent wasted trips by ensuring clean, accurate appointment data. Shift Discipline & Break Compliance Adhere to structured shift format: 7:00 AM - 8:00 PM. Follow scheduled break times: four 15-minute breaks + one 30-minute lunch. Stay at the workstation during work periods. Maintain professional demeanor and focused workflow. No personal cell phone usage, no streaming, no unrelated browsing. Team Collaboration & Reporting Report directly to the Sales Manager. Communicate daily updates, issues, and performance results. Participate in weekly coaching and KPI review sessions. Provide input to improve scripts, tools, and client experience processes. Performance Metrics (KPIs) Your performance will be measured on: Speed-to-lead response time Booking-to-set rate (must maintain ≥85%) Appointment show rate Lead scoring accuracy Routing & address accuracy CRM cleanliness Confirmation success rate Weekly accuracy and show-rate bonuses Overall professionalism and reliability Qualifications: Required Qualifications These are the non-negotiables. Outstanding verbal communication skills Able to speak clearly, confidently, and professionally on the phone with homeowners. Fast and accurate typing/data entry Must be able to update CRM fields quickly and without errors while speaking with clients. Organized and detail-oriented This role requires precise scheduling, address checks, routing logic, and CRM record accuracy. Comfortable with structured, disciplined workflows Must remain at the workstation and follow the rotational shift, break schedule, and productivity protocols. Ability to follow scripts while still sounding natural Must maintain Riverview's tone, convey confidence, and avoid robotic delivery. Strong problem-solving skills Able to think through routing conflicts, miscommunication issues, and homeowner objections. High reliability and punctuality This position supports consultants and revenue flow - consistency is EVERYTHING. Comfortable with accountability and KPIs Role includes daily/weekly performance metrics (BTSR, show rate, accuracy, speed-to-lead). Basic competency with Google Maps and online tools Must verify addresses, routing, and appointment viability quickly. Ability to sit focused for long periods This is a desk-based, communication-heavy role. Professional, friendly, and solution-focused demeanor Must reflect the Riverview brand and set the tone for the client experience. Preferred Qualifications Not required, but a huge plus. Experience in appointment setting, scheduling, or customer service (Call center, dispatch, medical scheduling, contractor services, hospitality front desk, etc.) Experience with CRMs (LeadConnector, GoHighLevel, Salesforce, HubSpot, JobTread, etc.) Prior experience in home services or trades Not needed, but it helps them understand deck projects, timelines, and homeowner concerns. Experience working in a high-performance environment (Sales floor, dealership, service coordinator, real estate office, etc.) Ability to handle objections gracefully Comfortable asking key questions without being confrontational. Comfort working with AI tools and automation Able to review and correct AI-booked appointments and recognize errors. Personal Characteristics That Thrive in This Role This helps filter out the wrong personalities and attract the best. Self-motivated, not someone who needs babysitting Enjoys structure and clear expectations Can stay focused without distraction Handles pressure while staying kind and professional Enjoys helping people and creating clarity for them Wants a stable long-term position Prefers consistent, predictable, process-driven work Likes being part of a winning team Feels proud of the accuracy and clean data Cultural Fit Requirements These are special to Riverview Decks (your brand matters). Must value family-friendly culture Must respect team members and homeowners Must want to be part of a high-performance environment Must be willing to grow professionally Must bring positive energy to the team Must align with Riverview's standards of craftsmanship, integrity, and communication About Company Prompt & Professional Proactive Communication - We take pride in showing up when we say we will, and treating you with the respect and professionalism that you deserve while communicating with transparency. Service-minded - We naturally like to find solutions to problems and to generally help people in any way we can. We put clients first. Listen more than you speak with the intent to understand - We focus directly on what is being said so that we can be sure to address your primary concerns and objectives. Roll out the red carpet for others as a servant leader - We truly want your experience to be magnificent and filled with joyful milestones that result in an amazing transformation. We are truly here to serve you. Zero Excuses - We tolerate zero excuses in our environment.

Job: Pest Control Service Specialist Rate: $18-24/hr ++ New-employee Bonus $500 Founded in 2013, ClearDefense Pest Control (CDPC) arrived on the scene with a goal to do things a better way. Since then, CDPC has been using its top-of-the-line equipment and green methods to provide top-quality service. These factors have led to immense growth, opening a world of opportunity. CDPC currently serves 20+ markets and is rapidly expanding. Come join our team and start your career with a company with great growth opportunity! We are hiring and willing to train inexperienced applicants (paid training). New employee bonus: $500 for those starting THIS MONTH High-commission opportunities Large biweekly bonuses, seasonal bonuses, and annual bonuses Up to 17 PTO days per year Paid holidays Health and Retirement benefits offered iPad provided Qualified technicians may drive work vehicles to and from work Advancement in operations and sales management are available to qualified employees. Ongoing development through continual training 40-hour work weeks, Monday through Saturday Opportunity The Pest Control Service Specialist utilizes integrated pest-management techniques to prevent and control pest populations while maintaining the utmost in customer service. The technician will work synergistically with the sales team in timely treatments as well as bringing on new accounts. Requirements and Qualities Ambitious and hard working Excellent communication skills Good character and work ethic Growth minded High degree of attention to detail Excellent customer-service skills Ability to lift and carry up to 50 pounds Ability to pass background check and drug screen Valid driver's license and clean driving record Certifications are a plus! Must be 18 years of age Benefits Up to 17 PTO Days Paid Holidays Health Benefits Retirement Benefits: 401K Financial Wellness Program Tuition reimbursement for qualified candidates ClearDefense Pest Control provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. ***Contact office to identify ACTIVE or PASSIVE hiring state*** ***PLEASE FORWARD YOUR RESUME VIA EMAIL***

Job Description Are you looking for a growing, but stable company in which to build a career in the Maryville, TN area? Do you enjoy interacting with customers by telephone and in-person? If so, Blossman Gas & Appliance seeks customer-oriented applicants looking for a professional growth opportunity to apply for the position of Customer Relations Specialist at our retail location in Maryville. We are America's largest, independent propane company with more than 80 locations in 12 states. Due to our culture, these positions have very little turnover. Our Branch Administrators are the primary, first line of contact for our customers. They answer the phones, work heavily in our Point-of-Sale system, coordinate the deposit, post payments, schedule gas deliveries and other services, and promote/sell Blossman's core line of appliances and services. The position blends customer-care, computer work, and consultative selling. Key qualifications include: High school diploma required; some college or earned degree helpful Professional, friendly demeanor Ability to work regularly in a fast-paced, retail setting Solid computer skills and the ability to learn new software Reliable; solid work ethic Desire to work M-F from 8-5 with occasional overtime particularly ahead of and during our peak winter demand time of year Pass pre-employment background check, drug screening, and other pre-employment steps *Our office remains busy throughout the year so someone who is friendly with solid organizational skills will be needed to help ensure success in this position. A strong commitment to safety, consistent with company policy, is also important. Competitive pay will depend on prior experience. Excellent benefits and a quarterly bonus opportunity are included. Ongoing training and a solid company culture await you! If you live locally, enjoy retail/clerical/customer-service, and want to work for a great company, then we encourage you to submit your application for consideration. Due to the anticipated large number of responses to this ad only those with the necessary experience requirements may be contacted. Blossman Gas is an Equal Opportunity / Veterans / Disabled employer. Drug-free employer.

The Wealth Management Client Specialist will be actively involved in supporting advisor(s) through a full service platform. Assists in achievement of sales revenue by customer contact, relationship building, referral source management, technical, and interpersonal skills. The Client Specialist helps gauge and enhance client satisfaction and ensures adherence to operating procedures. Demonstrates ownership and accountability for data integrity, including accuracy of client data within source systems. Essential Duties and Responsibilities: * Under general supervision, provide overall support to management, advisors and other support staff including, operating the firms business process management system, maintaining appropriate files, monitoring multiple email inboxes, working with back office to ensure processing is completed, handling of inbound calls/requests when needed and all other facets of support activities assigned. * Extensive client contact , involved in all activities that align with prospective and existing clients * Performs account maintenance including money transfer requests, address changes, etc. * Serves as liaison and between sales team, compliance, and other business lines throughout the firm * Manages account opening process, including but not limited to retrieving relevant executed documentation from clients and in compliance with regulatory procedures * Reviews client account activity on a daily, weekly, and monthly basis to ensure overall accuracy, proper settlement, and reconciliation * May attend client meetings, prospect meeting, and client/marketing events * Organize, manage, and track multiple detailed tasks and assignments with frequently changing priorities and deadline in a fast-paced work environment. * Coordinate and execute activities such as account paperwork fulfillment, account representative changes, and various project support * Fulfill financial advisor requests and resolve service-related issues and inquiries * Process tasks and resolve issues in a timely and accurate manner * Ensure adherence to compliance operating policies and procedures including maintaining confidentially and client privacy at all times * Maintain a focus on continuous improvement and provides feedback on system enhancements * Master technology to ensure it is being used to its full benefit Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Additionally, the qualifications listed below are representative of the knowledge, skills, and/or abilities required in this position: 1. 0-2 years' experience required; 2-4 years' experience preferred 2. High School diploma required for consideration (or equivalent); Bachelors preferred 3. Proficient use of Microsoft Excel, Word, Outlook & PowerPoint required, experience with DocuSign preferred 4. Accurate typing, spelling & grammar skills. Good written and oral communication skills. Good organizational and customer service skills. General banking and operations experience is helpful 5. FINRA Licenses : Series 7, 66/63 preferred 6. Appropriate State Life & Health Insurance licenses preferred About Us First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at ********************* Benefit Highlights * Medical with wellness incentives, dental, and vision * HSA with company match * Maternity and parental leave * Tuition reimbursement * Mentor program * 401(k) with 6% match * More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits Follow Us Facebook X formerly Twitter LinkedIn Instagram YouTube