Service specialist jobs in Lakewood, CO - 1,370 jobs
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Senior Client Associate
Arthur J. Gallagher & Company 3.9
Service specialist job in Greenwood Village, CO
Serve as the go-to person for client support and workflow processes. Assist with creating documents, certificates, and reports using our systems and tools. Help ensure smooth operations and client satisfaction by supporting the production team and cl Client Associate, Client Support, Associate, Senior, Benefits, Client Relations, Technology, Insurance
$37k-55k yearly est. 3d ago
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SC Operations Specialist Full Time 2nd Shift
Staples, Inc. 4.4
Service specialist job in Brighton, CO
1:00pm-9:30pm/Monday-Friday
Staples is business to business. You're what binds us together.
Our supply chain team is dedicated to meeting our customers' needs both now and in the future. By pairing innovative technology with dynamic employees, we create smarter, more efficient ways to meet our customers' needs faster. Our network of distribution, fulfillment, fleet, furniture installation and professional teams work together in fun and safe environments to deliver state-of-the-art products, services, and expertise to our customers.
What you'll be doing:
Run reports in systems such as WMS, Sunbeam or other WMS or labor reporting systems.
Assist department leader in managing the workflow as needed.
Provide required information to supervisors and managers to meet reporting and metric requirements.
Assist with communicating information to departmental teams.
Analyze data from information and develop recommendations for action or improvement.
Maintain system as required due to upgrades or business changes.
Ensure compliance with systems and SOPS and audit activity to ensure compliance.
Coordinate and communicate any major changes or enhancements to the systems.
Work closely with Clerical support, supervisors, and managers at the location and those providing central administration and/or services.
Interact with customer service to expedite and manage high touch customer requests, research complaints, and resolve issues.
Provide support and backup for operations specialist role in other departments as needed.
Provide support and backup in various warehouse functional areas as needed.
Direct associate concerns to department leader.
What you bring to the table:
Significant above average math skills.
Perceptible verbal, written and communications skills with a focus on detail oriented.
Calculable building metrics and knowledge of Staples product flow and the interdependencies between departments.
Ability to help supervisors lead and coordinate effective work operations using data and information to help improve processes.
Ability to work as a team member by interacting and communicating with fellow associates in a cooperative and effective manner.
Qualifications:
What's needed- Basic Qualifications:
1+ years of basic Microsoft Excel computer skills
1+ years of basic knowledge (depending on location) of EXE/PKMS/WMS, Galaxy AS/400 system, Sunbeam, BRIO, Cubiscan dimension calculation equipment, AMS software for Cubiscan
Certification in Material Handling equipment or willingness to learn
What's needed- Preferred Qualifications:
Microsoft Access experience preferred
Knowledge of MS Teams environment preferred including Power BI
We Offer:
Competitive Pay: $18.90-$25.04/hour + $1.00/hour Shift Differential
Inclusive culture with associate-led Business Resource Groups.
Staples offers both Full-Time and Part-Time benefits. Some Full-Time benefits include: 112 Hours of PTO and Holiday Schedule (7 observed paid holidays + 1 floating holiday)
Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more perks and benefits
#stapleshiringwarehouse
#htf
The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, business considerations, geography, and internal equity.
Some roles may also be eligible for overtime pay, in accordance with federal and state requirements.
At Staples, “inclusion” is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
$18.9-25 hourly Auto-Apply 2d ago
Receptionist/Client Services Representative
Samuel Engineering, Inc. 3.8
Service specialist job in Greenwood Village, CO
We are looking for a personable, professional, and highly organized Receptionist and Client Services Representative to be the welcoming face of our office. This role is ideal for individuals who thrive in a dynamic, team-oriented environment and are passionate about delivering exceptional client experiences.
Success in this role requires excellent communication skills, a personable and friendly demeanor, proficiency in basic scheduling and computer tasks, and the ability to remain composed in a fast-paced setting. A strong customer service mindset is essential to consistently exceed client expectations and contribute to a positive office environment.
Samuel offers unparalleled benefits, including free medical insurance, free dental insurance, free life insurance and free long-term disability. We've frequently earned recognition as a top employer, including repeat awards of USA Today's Top Work Places. Our strong culture supports employees and their families and is the reason many stay for 20+ years.
ESSENTIAL JOB FUNCTIONS
Please note: The job descriptions may not be inclusive of all assigned duties, responsibilities, etc. of the job; duties and responsibilities include, but not limited to -
Receptionist/Client Services
Mobilize resources (e.g., administrative staff, IT Team, etc.) to execute an excellent client experience
Greet and assist clients, visitors, and employees with professionalism and warmth
Maintain a clean, organized, and welcoming reception area
Coordinate client visits and check-ins to ensure a smooth experience
Provide hospitality services such as refreshments, conference room setup, scheduling support and general assistance
Maintain positive client relationships, representing Samuel with integrity and dedication
Monitor and respond to client needs with a service-oriented mindset
Gather feedback and contribute ideas to improve client experience and office operations
Remain calm, flexible, and professional in a fast-paced environment
Maintain and update Samuel resumes for staff as needed for project proposals and business development
Coordinate distribution and management of business access cards and parking passes for employees and visitors
Assist with monthly Samuel newsletters and organize employee celebrations, such as birthdays and work anniversaries
Provide consistent front desk and phone coverage, directing calls and visitors with professionalism
Distribute company-wide communications, including electronic publications updates and internal announcements
Maintain and update emergency evacuation lists, including daily sign-in sheets
Support planning and execution of Lunch & Learn sessions and other employee events
Prepare new hire name plates and welcome materials in coordination with HR
$32k-43k yearly est. 5d ago
Digital Retention Specialist - Spanish
Talent Groups 4.2
Service specialist job in Broomfield, CO
Job Title: Digital Retention Specialist
Employment Type: 6+ Month W2 Contract to Hire
Work Authorization: No C2C or Sponsorship
Talent Groups is partnering with a leading enterprise software company to hire a Digital Retention Specialist in Westminster, CO. This onsite role is focused on customer retention, renewal support, and relationship management. The ideal candidate is highly customer focused, data driven, and fully fluent in Spanish.
This role requires Spanish fluency. Candidates must be able to speak, read, and write Spanish professionally.
Key Responsibilities
• Engage directly with customers to understand concerns and prevent churn
• Resolve customer issues and improve overall engagement and satisfaction
• Support renewals through proactive outreach and negotiation
• Track, analyze, and manage customer data using Salesforce and related systems
• Partner with Sales, Marketing, and Customer Support to strengthen retention strategies
• Create educational and support content to enhance the customer experience
• Adapt quickly to evolving processes and business needs
• Provide insights to leadership on retention trends, risks, and opportunities
Required Qualifications
• 5+ years of experience in customer retention, customer success, customer service, or sales
• Fluent in Spanish is required speak read and write
• Experience using Salesforce or other CRM platforms preferred
• Strong communication, problem solving, and negotiation skills
• Analytical mindset with strong time management abilities
• Ability to work onsite in Westminster, CO
• Associate's degree or equivalent professional experience
Talent Groups is an equal opportunity employer. Qualified applicants will be contacted for next steps.
$31k-37k yearly est. 2d ago
Customer Service Enrollment Specialist - In Office
Trentini Agencies
Service specialist job in Denver, CO
Crafting Brighter Futures for Businesses & Families across the US
At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client.
As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment.
Primary Responsibilities:
Engage with clients to understand their financial goals and concerns.
Present tailored solutions to safeguard their assets effectively.
Maintain a pulse on the industry, ensuring you offer the best and most updated advice.
Foster relationships and ensure our clients always have someone they can turn to.
Why Work With Us?
Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours.
Unlimited Earning Potential: Your dedication determines your earnings*.
Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently!
Grow with Us: Dive into continuous learning and development opportunities.
Application Process:
Submit Your Application: No stringent qualifications needed. We believe in potential.
Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day.
Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions.
FAQs:
When will I hear back after applying? Typically, within 24 hours.
Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation.
What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization.
* This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance.
State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.
$65k yearly 11d ago
Customer Success Consultant
Capital Rx 4.1
Service specialist job in Denver, CO
About Judi Health
Judi Health is an enterprise health technology company providing a comprehensive suite of solutions for employers and health plans, including:
Capital Rx, a public benefit corporation delivering full-service pharmacy benefit management (PBM) solutions to self-insured employers,
Judi Health™, which offers full-service health benefit management solutions to employers, TPAs, and health plans, and
Judi , the industry's leading proprietary Enterprise Health Platform (EHP), which consolidates all claim administration-related workflows in one scalable, secure platform.
Together with our clients, we're rebuilding trust in healthcare in the U.S. and deploying the infrastructure we need for the care we deserve. To learn more, visit ****************
Position Summary:
Judi Health is seeking a self-driven customer success consultant to fill a client facing role. This individual will be accountable for managing and servicing new and existing clients. This person will be expected to maintain an in-depth understanding of the evolving capabilities of Judi, our claim processor and adjudication platform. Exceptional communication skills and attention to detail are critical for this role.
Position Responsibilities:
Build and maintain trusting relationships with clients through superior customer service. Provide oversight of the clients ongoing use of Judi.
Accountable for accurate and timely transition of new clients into the Judi platform.
Lead communications throughout the implementation process, including, but not limited to, detailed and strategic guidance for benefit builds, accumulations feeds, network build, and complex claim situations/requests.
Proactively identify execution risks and mitigation strategies.
Provide ongoing client support to troubleshooting inquiries.
Understand and manage requests for new features in alignment with the product roadmap.
Partner with product managers and directors operating in an agile framework to conceptualize and break down functional and non-functional requirements needed to be the market leading offering within Judi.
Identify and drive efficiencies to increase rate of adoption in market.
Provide virtual and in person product demonstrations to prospective clients with the ability to sell product differentiators and resonate with current operational challenges.
Certain times of year may require meeting participation, service support or other requirements outside of standard business hours, including weekends.
Responsible for adherence to the Judi Health Code of Conduct including reporting of noncompliance.
Minimum Qualifications:
Bachelor's degree strongly preferred
Pharmacy Technician license preferred
3+ years working directly with complex clients
3+ years at a Pharmacy Benefits Manager (PBM) or Health Plan
2+ years working in a retail pharmacy or pharmacy operations
1+ years in a customer success/business analyst/product manager role
Discount Card claim processing experience preferred
Experience reviewing pharmacy claims preferred
Skilled in project management, prioritization, and organizational skills
Ability to shift between competing priorities and meet organizational goals
Proficient in Microsoft Office Suite and able to adapt to software such as Jira, Miro, Confluence, Github, and AWS Redshift
Excellent verbal, written, interpersonal and presentation skills
Able to work effectively with virtual teams
Salary Range$80,000-$110,000 USD
All employees are responsible for adherence to the Capital Rx Code of Conduct including the reporting of non-compliance. This position description is designed to be flexible, allowing management the opportunity to assign or reassign duties and responsibilities as needed to best meet organizational goals.
Judi Health values a diverse workplace and celebrates the diversity that each employee brings to the table. We are proud to provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, medical condition, genetic information, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
By submitting an application, you agree to the retention of your personal data for consideration for a future position at Judi Health. More details about Judi Health's privacy practices can be found at *********************************************
$80k-110k yearly Auto-Apply 3d ago
Service Consultant
Hyundai Motor America 4.5
Service specialist job in Aurora, CO
As a service consultant you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records. You will serve as the communicator and liaison between the customer and technician; ensuring the customer's needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.
Education
High School
Experience
1-3 years
Employment Position: Full Time
Salary:
$40,000.00 - $150,000.00 Yearly
Salary is not negotiable.
Zip Code: 80112
$40k-150k yearly 60d+ ago
Sales & Service Consultant, Don's Garage, Denver
A1 Garage Door Service
Service specialist job in Denver, CO
➡️Don's Garage Doors is an affiliate company of A1 Garage Door in Phoenix, Arizona. In Denver, Colorado, we operate under the brand name Don's Garage.
A Career Where Sales Meet Skilled Work
If you love closing deals and building relationships, but also don't mind rolling up your sleeves, this role is built for you.
At Don's Garage Doors, our Sales & Service Consultants combine consultative sales with hands-on mechanical work. You'll meet homeowners who already need service, win their trust, recommend the right solution, close the sale-and then perform the repair yourself.
No garage door experience? We'll train you in every mechanical skill you need to succeed.
What Makes This Role Different
💰 Uncapped commissions: First-year earnings typically $90K-$150K+.
🏆 Your performance drives your paycheck-top performers routinely hit six figures.
🚐 Company vehicle (wrapped) + gas card-your mobile office.
🧰 All tools provided.
🏥 Medical, dental, vision & 401k.
🏖 Paid time off + weekly pay.
🎓 6 week paid training program. (2 weeks are in market, and 4 weeks at our Phoenix, AZ Training Academy. Flights & lodging covered).
🎉 One thousand dollar bonus when you graduate and launch in your market.
What You'll Actually Do
This is a sales role first, but you'll also get your hands dirty. Every day you will:
Sell
Meet homeowners on scheduled service calls.
Build trust quickly, explain options clearly, and close repair or upgrade sales.
Repair
Replace springs, rollers, motors and other door components.
Install keypads, run wiring, and adjust equipment for proper function.
Lubricate and test equipment to ensure smooth operation.
Use basic hand and power tools to complete the work you sell.
Serve
Deliver an outstanding customer experience that earns repeat and referral business.
Collect payments and document each job.
Who Thrives Here
Sales pros from industries like auto, RV, solar, roofing, real estate, or hospitality-anywhere your income depended on performance.
Relationship builders who love helping people and can explain technical info simply.
Hands-on doers who enjoy working with tools and aren't afraid of physical work.
Weather-ready professionals who can handle hot or cold garages.
Competitive, self-motivated individuals hungry for a six-figure + career.
What We Require
Valid driver's license (3+ years driving record)
Ability to lift 75 lbs., bend, climb, kneel, and work in varying temperatures.
Criminal background check and drug test (THC excluded).
Basic comfort with navigation apps, Google tools, tablets, and software.
Reading and basic math skills for measurements and payments.
Minimum of 1 year in consultative sales
Not the Right Fit If…
❌ You want a M-F, 9-5 desk job. We operate 7 days a week.
❌You're the pushy type. Our next customer may be your mom.
❌ You're uncomfortable interacting directly with customers.
❌ You dislike physical, hands-on work
🚀 If you're a sales-minded professional ready to pair consultative selling with mechanical know-how and earn six figures while doing it-apply today and start your career with Don's Garage Doors!
#INDA1
Benefits and other cool stuff:
· Medical, dental, vision, 401K
· Paid Time Off
· Weekly Pay
· Internal Promotion opportunities
· Company swag
(Please note: benefits are not available for part time, temporary or contract roles)
A1 Garage Door (and affiliate companies) provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or gender expression. We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities.
$90k-150k yearly Auto-Apply 60d+ ago
Regional Parts & Service Specialist (Western Region)
Subaru 4.8
Service specialist job in Denver, CO
Conducts the analysis of parts, accessories, and service sales opportunities within the Regional Parts and Service Department. Serves as a primary source for analysis and reporting of parts sales, customer handling, and warranty claim/Policy Adjustment Request (PAR) activity. Performs ad hoc analysis as requested by the Regional Parts and Service Manager (RPSM) or field staff to ensure that warranty compliance and policy adjustments are handled efficiently and effectively.
Position located at the Denver area zone office in Glendale, CO.
MAJOR RESPONSIBILITIES
Tracks, analyzes, and reports upon retailer performance in the Parts and Service area by using Oracle Business Intelligence (OBI), I-Exam, Siebel, and Microsoft Office Suite. Runs reports and updates retailers on progress of the Subaru of America (SOA) core programs related to Fixed Operations (i.e., PRIME, Parts and Service Marketing Funds, Subaru CARE Connect, Net Promoter Score [NPS], etc.).
Using the above, as well as regionally created sales and marketing initiatives, supports the Regional Parts and Service Manager (RPSM) in attaining parts and accessory sales objectives.
Assists in getting deficient retailers improved in non-technical training plan compliance/adherence to training standards as established with the retailer by the District Service Quality Manager (DSQM). Reinforces non-technical training business plan and reports deficiencies as required.
Oversees departmental budget and administers regional contests and incentives including contest announcements, tracking, and reporting to retailer personnel and field staff.
Executes and communicates analytics of program incentives, training initiatives, product launches, and workshops through the understanding of data to be used for retailer contact visits.
Attends SOA-sponsored training activities to enhance knowledge of Subaru programs and products for future job assignments by involvement in workshops (i.e., share Subaru knowledge with Sales Consultants / Service Advisors at Training Workshops).
Works with the Zone Retailer Aftersales Manager (ZRAM) and District Parts/Service Manager (DPSM) regarding retailer process improvements from the point of view of the customer, including but not limited to, observing and critiquing the service drive process, walkaround process, customer updates, and active delivery process.
Covers for a DPSM in terms of reviewing Policy Adjustment Requests (PARs), with prior authorization from DPSM, and handles general questions regarding the assigned PARs.
Analyzes and counsels with RPSM on warranty processes, warranty cost and frequency, and warranty audit compliance.
Executes special projects from upper management pertaining to creating reports and data analytics using all systems currently used by District and Zone staff managers.
ADDITIONAL RESPONSIBILITIES
Regional Field Environment: Travels with District and staff managers to learn the regional territory and parameters of the regional dealership activity in preparation for the Management Associate position.
Retailer Contacts: Represents Subaru in a professional manner, attends appropriate meetings and training, and submits contact reports immediately after retailer visit.
Learns the DPSM responsibilities by personal observation and discussion with assigned DPSM/DSQM manager and department manager.
Stays current with DPSM Foundations certification.
REQUIRED SKILLS AND PERSONAL QUALIFICATIONS
Bachelor's degree in Automotive Technology/Management or related field.
Prior automotive experience a plus.
Advanced computer skills in Word, Excel, and PowerPoint, as well as the ability to learn new or proprietary systems.
Excellent verbal and written communication skills.
Strong analytical abilities and excellent organizational and time management skills.
Must possess a valid driver's license and maintain a driving record that satisfies the requirements of SOA Driving Record Evaluation Criteria Policy. Must be approved as an “Authorized Driver” by Risk Management to operate vehicles prior to vehicle operation.
This position is intended as a prerequisite, transitional assignment at the regional level (approximately 1 year) and is not intended to be a long-term position. After successful performance in this position, candidates will transition into Subaru of America's Regional Management Training Program.
EDUCATION/EXPERIENCE REQUIREMENTS: 4-Year College Degree (BA, BS) and 2-4 years' experience
WORK ENVIRONMENT
Required Travel: Up to 50% travel
Lift up to 50 lbs
Able to drive automatic and manual transmission vehicles
Prolonged sitting at desk and working on computer.
Must be open to future relocation
COMPENSATION: The recruiting base salary range for this full-time position is $70000 - $74000 / year. Within the range, individual pay is determined by factors, including job-related skills, experience, and relevant education or training. (Internal Job Grade: P2)
WHY JOIN US? In addition to competitive salary, Subaru offers an amazing benefits package that includes:
Total Rewards & Benefits:
Medical, Dental, Vision Plans
Pension, Profit Sharing, and 401K Match Offerings
15 Vacation days, 5 Floating Holidays, and 5 Sick days, and 9 Company Holidays
Tuition Reimbursement Program: $15,000 yearly benefit
Vehicle Discount Programs
Learning & Development:
Professional growth and development opportunities
Direct partnership with senior leadership
Formal Mentorship Program
LinkedIn Learning License
Visit our Careers landing page for additional information about our compensation and benefit programs.
ABOUT SUBARU
Love. It's what makes Subaru, Subaru . As a leading auto brand in the US, we strive to be More Than a Car Company . Subaru believes in being a positive force in the communities in which we live and work, not just with donations but with actions that set an example for others to follow. That's what we call our Subaru Love Promise .
Subaru is a globally renowned automobile manufacturer known for its commitment to innovation, safety, and sustainability. With a rich history dating back to 1953, Subaru has consistently pushed the boundaries of automotive engineering to deliver vehicles that offer not only exceptional performance but also a unique blend of utility and adventure.
Subaru's company culture is built on collaboration, diversity, and a shared passion for our product. We foster an inclusive environment that encourages employees to bring their unique perspectives and talents to the table. Our team members are driven by a common goal: to create exceptional vehicles that inspire and delight our customers.
$70k-74k yearly Auto-Apply 17d ago
Customer Retention Specialist - State Farm Agent Team Member
Bill Knight-State Farm Agent
Service specialist job in Denver, CO
Job DescriptionBenefits:
401(k) matching
Bonus based on performance
Health insurance
Opportunity for advancement
Paid time off
Training & development
Customer Retention Specialist In-Office
Bill Knight State Farm Agency
Job Type: Full-Time
Location: In-Office
Deliver Exceptional Service. Build Relationships. Grow with Purpose.
The Bill Knight State Farm Agency is seeking a Customer Relations Representative who is passionate about helping clients, delivering excellent service, and building long-term relationshipswhile also being comfortable identifying in-book sales opportunities when appropriate.
This role is ideal for a service-driven professional who values accuracy, follow-through, and proactive communication, and understands that great service naturally leads to meaningful coverage conversations. While this is not a high-pressure sales role, the ability to pivot from service to sales in a consultative, needs-based way is essential.
This position is licensing-contingent. Candidates must obtain Property & Casualty and Life & Health insurance licenses. Full licensing support is provided, and candidates will begin formal in-office training once the Property & Casualty license is obtained.
What Youll Do
Serve as a primary in-office point of contact for existing clients
Provide prompt, professional support for policy questions and service needs
Assist with policy changes, renewals, billing inquiries, and endorsements
Support clients through the claims process and follow up as needed
Maintain accurate and detailed records of customer interactions
Conduct policy reviews and identify in-book sales opportunities aligned with client needs
Recommend additional coverage when it adds value for the customer
Collaborate closely with team members to deliver a consistent, high-quality client experience
What Were Looking For
Strong customer service and relationship-building skills
Ability to naturally pivot from service to sales using a consultative approach
Willingness to obtain Property & Casualty and Life & Health licenses
(full training, guidance, and support provided)
Excellent verbal and written communication skills
Detail-oriented, organized, and dependable
Professional, client-focused mindset
What We Offer
Competitive base salary plus commission and performance bonuses
Full licensing support and guidance from day one
Structured in-office training after Property & Casualty license is obtained
Stable, service-focused role with long-term growth opportunities
Supportive agency culture built on teamwork, accountability, and quality service
A meaningful career helping individuals and families protect what matters most
Ready to Start a Career with a Strong Local Agency?
If youre service-oriented, motivated to grow, and interested in building a long-term career in insurance with the right training and support, wed love to hear from you.
Apply today to join the Bill Knight State Farm Agency.
$26k-32k yearly est. 17d ago
Client Success Specialist
CPI Card Group 4.6
Service specialist job in Littleton, CO
The Client Success Specialist is responsible for managing and improving the client experience by ensuring that all client needs are understood and satisfied, while acting as the subject matter expert and voice of the customer. This is accomplished through building meaningful relationships, delivering timely and effective communication and promptly responding to and resolving any unforeseen issues. The Client Success Specialist interacts with multiple internal departments, communicates with internal and external customers daily, and ensures the cards are produced as specified by the client. The client servicesspecialist is a self-starter, proactive thinker, and a go-getter. The Client Success Specialist will support their assigned Client Operations team which may include Cards, Collateral, or Personalization (Central or Instant Issuance).
Responsibilities
Lead effective meetings with clients and partners, performing prompt follow-up for identified action items
Collaborate with dedicated cross-functional experts to lead investigation into issues and provide quick and effective resolutions
Analyze client data, providing program solutions efficiently and accurately.
Communicate timelines, both internally and externally.
Coordinate with internal departments, including graphics, IT, and production, to ensure all customer needs are met in a timely manner.
Conduct thorough needs analysis for assigned conversions or projects and seek support from customers based on needs.
Understand and manage client expectations and service needs by building and maintaining positive relationships (both internal and external)
Ensure the timely and accurate delivery of client communications; document activity in internal CRM
Identify trends and develop customer specific solutions in collaboration with cross-functional expertise
Bridge unique client needs with internal expertise to provide creative and appropriate solutions
Exceed client expectations by introducing and implementing new and developing solutions and service enhancements
Maintain daily/weekly/monthly Key Performance Indicators (KPIs) for clients and serve as integral contributor to the regular Quarterly Business Review (QBR) process
Ensure coordination of accurate billing, timely processing of client orders, response to inquiries and scheduling or attending meetings/calls, as needed.
Qualifications
Strong analytical problem-solving skills, identifying and resolving unique problems.
Excellent written and oral communication skills as well as strong interpersonal skills.
Demonstrated critical thinking, strong organizational and process-oriented skills including ability to handle multiple projects and details simultaneously and accurately, including good decision making and troubleshooting skills
Demonstrated ability to interact and collaborate effectively with others in a diverse environment and to build and maintain positive, professional relationships both internally and externally, and in-person or virtually.
Ability to handle pressure of multiple deadlines while maintaining composure and professionalism.
Demonstrated ability to deliver client-focused solutions based on client needs
Strong customer service and communication skill, including active listening, meeting facilitation, and presenting.
Proficient in Microsoft Excel and Word; VBA/Macros
Skilled in managing multiple concurrent projects, activities and tasks under time constraints
Proficient communication skills including reading, writing and speaking in English.
Requirements:
Bachelor's Degree in Business or Communications, or equivalent experience
2+ years of client services and/or account management experience
Retail banking or financial service industry experience, preferred
Physical Demands:
Work is conducted primarily in a seated position with extensive use of office equipment and requires walking, bending, reaching, and stooping on an occasional basis. Frequently required to work at a desk on a computer. Work involves dealing with detail, accuracy, and extensive human interaction.
This role requires the ability to work from home in a virtual environment, where the following is required;
reliable high-speed Internet access (hot-spot not acceptable)
dedicated distraction-free home work environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time
Company Overview:
CPI Card Group is a payment technology company and leading provider of credit, debit and prepaid solutions delivered physically, digitally and on-demand. CPI helps our customers foster connections and build their brands through innovative and reliable solutions, including financial payment cards, personalization and fulfillment, and Software-as-a-Service (SaaS) instant issuance. Learn more at *********************
Benefits:
Competitive pay rates and an inclusive, empowering and rewarding culture.
Solid benefits package including Medical, Dental, Vision, Long Term Disability, Short Term Disability, Life Insurance, Accident Insurance, Critical Illness Insurance, FSA, HSA, Vacation and Holiday Pay, Tuition Reimbursement and 401(k) with a competitive company match percentage.
CPI is an Equal Opportunity Employer, including disability/vets. A complete background including drug screen is contingent upon hire.
$51k-68k yearly est. Auto-Apply 4d ago
Lease Servicing Specialist II
Cobank 4.8
Service specialist job in Greenwood Village, CO
A career at CoBank can offer you the opportunity to make a personal impact on the people and communities where we do business. In order to be the best, we hire the best!
Benefits Offered by CoBank
Careers with a purpose
Time-Off Packages, 15 days of vacation, 10 paid sick days and 11 paid holidays
Competitive Compensation & Incentive
Hybrid work model: flexible arrangements for most positions
Benefits Packages, including Medical, Dental and Vision coverage, Disability, AD&D, and Life Insurance
Robust associate training and development with CoBank University
Tuition reimbursement for higher education up to $10k per year
Outstanding 401k: up to 6% matching and additional 3% non-elective contribution & Student Loan Match
Community Impact: United Way Angel Day, Volunteer Day and Associate Directed Contribution
Associate Resource Groups: creating a culture of respect and inclusion
Recognize a fellow associate through our GEM awards
Job Description
Performs end to end deal management activities for lease transactions. Responsible for task prioritization, quality assurance, documentation, funding and booking. Works in a team environment and collaborates with Relationship ServicesSpecialists (RSS), asset management, credit, accounts payable and tax to ensure that lease origination commitments are fulfilled. Provides periodic status to Leasing Delivery Services (LDS) leadership and other internal departments.
Essential Functions
Coordinates with leasing customers and partners to collect credit conditions required to prepare lease documents. Validates conditions meet requirements.
Prepares and sends lease contract documents to leasing customers and partners in accordance with FCL policy and procedure, ensures completeness and accuracy over lease agreements
Completes booking activities to meet internal, partner and customer commitments. Performs booking functions to active lease contracts in the lease accounting system. Performs validation steps over contract documents and system attributes to ensure the completeness and accuracy of manually keyed attributes to the lease accounting system.
Completes funding activities for assigned accounts to meet internal, partner and customer commitments. Performs appropriate due diligence according to FCL policies and prepares vendor payment requests within authority limits. Obtains additional approval from leadership for payment requests outside of authority.
Performs maintenance activities in support of contract modifications, corrections and end of lease decisions over the life of the lease.
Completes UCC filings within regulatory guidelines and takes appropriate steps to manage recordable legal documents with title companies, state and local jurisdictions.
Backs up other team members. Performs closing activities for other teams in support of work load leveling.
Performs quality assurance functions. Works with team to ensure that high quality standards are achieved.
Communicates status to team and leadership. Keeps supervisor informed of workload and escalates issues in a timely manner.
Actively engages with team contributing to fulfillment of overall partner and customer origination commitments and issue resolution.
Participates in relationship status calls and participates in on-site visits to assigned accounts to build relationships and improve service.
Works closely with Relationship Managers, Account Managers, customers and lease partners to provide superior customer service.
Periodically reviews and updates procedures to align with business practices.
Actively identifies continuous improvement opportunities and partners with management to implement process and system enhancements.
Cross-trains in order to assist and back-up other associates.
Education
High school diploma or GED required
Work Experience
2 years of experience, preferably in the leasing industry. required
Associate's or bachelor's degree in finance, business administration or relevant discipline preferred.
Basic knowledge of the Farm Credit System preferred.
Basic knowledge of the leasing industry, leasing documentation, tax and closing requirements
Working knowledge of office software applications, Tvalue, CRM, and Rapport
Ability to accommodate varying work and scheduling requirements in order to meet deadlines
Ability to solve problems, and identify when to escalate issues.
Ability to interact with and engage others appropriately at all levels in the organization.
Demonstrated skills in Microsoft Office applications (Outlook, Word and Excel)
Ability to work independently as well as collaboratively in a team environment.
Strong organizational and time management skills.
Excellent detail and customer service orientation.
Strong verbal and written communication and interpersonal skills.
Physical Exertion Details
Sedentary Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.
Travel Requirement Details
Occasional Travel occurs infrequently (typically, once a month or less).
About CoBank
The typical base pay range for this role is between $53,500 - $61,200. Compensation may vary based on individual job-related knowledge, skills, expertise, and experience. This position is eligible for a discretionary annual incentive program driven by organization and individual performance. The listed salary, other compensation and benefits information is accurate as of the date of this posting. This job will be posted for a minimum of five (5) business days or until the position is filled. CoBank reserves the right to adjust compensation for all positions and to modify or discontinue benefits programs at any time in its sole discretion, subject to applicable law.
CoBank is a cooperative bank serving vital industries across rural America. The bank provides loans, leases, export financing and other financial services to agribusinesses and rural power, water and communications providers in all 50 states. The bank also provides wholesale loans and other financial services to affiliated Farm Credit associations serving more than 76,000 farmers, ranchers and other rural borrowers in 23 states around the country. CoBank is a member of the Farm Credit System, a nationwide network of banks and retail lending associations chartered to support the borrowing needs of U.S. agriculture, rural infrastructure and rural communities. Headquartered outside Denver, Colorado, CoBank serves customers from regional banking centers across the U.S. and also maintains an international representative office in Singapore.
REASONABLE ACCOMMODATION
We are committed to ensuring that our online application process provides an equal employment opportunity to all applicants, including qualified individuals with disabilities. If you are an applicant with a disability, or are assisting an applicant with a disability, and require accessibility assistance or would like to request a reasonable accommodation for any aspect of the application process, including completing an application, interviewing, or otherwise participating in the employee selection process, please submit a request by emailing *********************. Include your contact information and specific details about your requested accommodation.
Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.
CoBank is an Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability, or status as a protected veteran.
$53.5k-61.2k yearly Auto-Apply 32d ago
Test Content Services Specialist
Psi Services 4.5
Service specialist job in Denver, CO
**Title:** Test Content ServicesSpecialist **Salary:** $55K **About PSI** We are PSI Services. We power world leading tests. Delivered with trusted science and the very best test taker experience. PSI supports test-takers on their journey to pursuing dreams and gaining certifications that are important to them. They believe that their dreams are worth working for; that their dreams are worth the effort. And we believe that too. This is our core purpose, to empower people to achieve their dreams. We do this by being the best provider of workforce solutions, which foster both technology and science to deliver the best solutions for our test takers.
We are searching for top talent to join our PSI team and help grow our products and services. We have a creative, supportive and inclusive culture where we empower people in their careers to be their authentic self and make the most of their great talent.
At PSI, we are committed to helping people meet their potential and we believe that promoting diversity, equity and inclusion is critical to our success. That's why you'll find these ideals are intrinsic to our company culture and applied throughout the employee lifecycle.
Learn more about what we do at: *************************
**About the Role**
The Test Content ServicesSpecialist applies technical expertise in exam content management, database management, and project management to the publication and
maintenance of certification exams. The Test Content ServicesSpecialist will import
exam content from client representatives, prepare and configure exams for publication, and perform quality checks for publication and maintenance of exam forms in PSI's
proprietary item banking and exam delivery software.
- This is a full-time permanent role, with flexible hours around core office availability
Monday to Friday. The role can be performed remotely in the US, UK, or Sweden, with
occasional travel for meetings, events and workshops.
**Role Responsibilities**
- Onboard new clients and determine appropriate test setup based on client requirements.
- Intake new exams for existing clients and publish exams according to established timeline requirements.
- Develop and maintain timelines for test publication activities and track progress in project management ticketing software.
- Format files to import client content into item banking and test delivery software, and ensure all data is imported accurately.
- Prepare tests for publication and implement live updates to tests.
- Collaborate with Information Technology personnel and/or Test Content Services Manager to provide software support and training for clients.
- Identify potential test publication issues, troubleshoot, and suggest possible solutions to problems.
- Conduct quality control according to department procedures and address issues.
- Support other Content Management teams with tasks related to test publication.
- Participate in the development and maintenance of documentation of Test Content Services work processes and associated technology tools, including system user guides.
- Maintain in-depth and up-to-date knowledge of proprietary item banking and exam delivery software.
**Knowledge, Skills and Experience Requirements**
▪ Bachelor's degree level preferred
▪ 1+ years' experience exam publication, item bank management and/or database management.
▪ Strong communication skills required.
▪ Ability to approach problems with creative problem solving.
▪ Proficiency with Microsoft Office applications.
▪ Experience with Jira a plus.
▪ Experience with XML, HTML and QTI file formats preferred Benefits
At PSI, our culture is to be transparent and fair. That's why all of our roles have been benchmarked at a competitive rate against the local market they are based in. To be transparent all of our adverts now include the salary so you can see if we align with your expectations when looking for your next role.
In addition to a competitive salary, we offer a comprehensive benefits package and supportive culture when you join us. This includes:
+ 401k/Pension/Retirement Plan - with country specific employer %
+ Enhanced PTO/Annual Leave
+ Medical insurance - country specific
+ Dental, Vision, Life and Short Term Disability for US
+ Flexible Spending Accounts - for the US
+ Medical Cashback plan covering vision, dental and income protection for UK
+ Employee Assistance Programme
+ Commitment and understanding of work/life balance
+ Dedicated DE&I group that drive core people initiatives
+ A culture of embracing wellness, including regular global initiatives
+ Access to supportive and professional mechanisms to help you plan for your future
+ Volunteer Day and a culture of giving back to our community and industry through volunteering opportunities
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.
$55k yearly 23d ago
Client Specialist
Barry's 3.7
Service specialist job in Denver, CO
About the Role
Client Specialists are the first line of contact at all Barry's studios. As such, they are well-versed in all aspects of our business complying with company policies, procedures and directives. Client Specialists are key to developing lasting client relationships through providing superior hospitality and assisting clients with class selections, bookings, and questions; maintaining a clean studio; FuelBar orders; and merchandise purchases. Our Client Specialists are excellent communicators and positive brand ambassadors, helping convey memorable experiences for our clients. Their passion for Barry's is conveyed in every client interaction. We are looking for passionate, hard-working, reliable, team-oriented, and forward-thinking problem-solvers with outgoing interpersonal skills, a love for health, an excitement for our brand, and the desire to be a part of building a stronger Barry's community. This position encompasses the following responsibilities, each of which is carried out in equal measure: Front Desk, Facilities & Fuel Bar.
What You'll Do
Front Desk Responsibilities:
Client Experience: Understanding of hospitality principles & processes and ability to execute as part of the Barry's Client Experience
Support the client experience with hospitality and studio amenities to build personalized experiences with the goal of positively impacting both sales and service
Be an effective brand ambassador, ensuring clients are warmly welcomed, assisted accordingly, and have a memorable experience commensurate with the Barry's brand
Establishing and maintaining Interpersonal Relationships: The candidate must develop constructive and cooperative working relationships with clients/staff, and maintain them over time
Assist clients, building individual connections, and providing direction with any questions or concerns
Communicating with Supervisors, peers: the candidate must provide information to supervisors and co-workers, by telephone, in written form, e-mail, text, or in person in a timely and efficient manner
Deliver first class client experience at all times
Ensure a clean and welcoming atmosphere at all times by assisting in studio cleaning, restocking, and upkeep as needed
Guide clients with regards to the latest studio promotions, membership discounts and/or special events
Maintain product knowledge for all studio retail operations
Participate in all relevant training and development programs and meetings as directed by Operations leaders
Have flexibility with schedule, having the ability to work weekends, holidays, morning or night shifts and adhere to work schedule, and meeting minimum availability requirements
Fuel Bar Responsibilities:
Deliver quality protein smoothies and customer service in the Fuel Bar
Handle pre-orders and orders on the spot, custom to each client's needs
Assist clients with questions and product selection
Complete client's orders in a timely manner utilizing a POS transaction
Maintain fuel bar department areas clean and sanitized
Follow departmental procedures for safety, proper food handling, and sanitation according to local, state, and federal health code regulations
Properly rotate merchandise in refrigerated coolers and department tables, paying special attention to spoiling goods according to company policy
Prepare various fuel bar goods following company recipes
Facility Maintenance:
Prepare studio spaces before, after, and in-between classes by cleaning exercise equipment, sweeping, mopping and/or vacuuming floors, and wiping mirrors
Support in cleaning and maintaining of locker rooms to brand standard as directed
Regular deep cleaning, organization, and service of common areas, including the lobby space, FuelBar, Red Room/Lift/Ride spaces, retail shelves, locker rooms, hallways, and storage areas
Conduct small studio repairs when appropriate
Laundry services, including collecting, washing, and folding towels
Adhere to daily and weekly cleaning and maintenance checklists
Customer Service:
Ensure all existing and new clients are provided with the highest level of hospitality
Maintain client database and utilize information to increase client contact
Attend social functions within the community to generate new business, invite current and prospective clients to in-studio events, and reach out through curated clienteling tools
Qualifications
Strong hospitality skills and alignment with Barry's Mission, Vision and Values.
Ability to work either a full-time or part-time schedule
Full-time employees: Must be available for a minimum of 30 hours per week with minimal restrictions. Must be available mornings, afternoons, evenings, inclusive of one weekend day (Saturday/Sunday) during studio operating hours, aligned with business needs.
Part-time employees: Must be available for a minimum of 24 hours per week and minimum of 3-4 hours per available shift depending on state regulations. Must be available mornings, afternoons, evenings, inclusive of one weekend day (Saturday/Sunday) during studio operating hours, aligned with business needs.
Friendly, outgoing personality and enjoy social interaction
Exhibits enthusiasm for the studio and for the job
Must be a patient, courteous listener, able to show empathy
Responding to clients request with a can-do attitude
Cooperative manner with a focus on team culture.
Ability to prioritize and work within a fast-paced environment
Exceptional cleaning skills and a clear understanding of what constitutes a sanitary environment
Have an eye for detail and care for the studio's appearance and cleanliness
Work as a cohesive team with all Barry's staff members to ensure efficiency and effectiveness
Maintain a professional appearance and behavior
Demonstrate excellent communication skills
Candidates must be at least 18 years or older to apply
$43k-71k yearly est. 60d+ ago
Reservationist
C Lazy U Ranch Operations Inc.
Service specialist job in Granby, CO
Description:
Help create the ultimate Rockies Ranch experience!
Now hiring for Onsite, Full-time Year-round Position!
Do you have a passion for selling an unforgettable experience? Our reservationists talk to people all over the world to plan an incomparable trip to C Lazy U Ranch. This is a Full-time, Year-round position with benefits and commission eligibility after introductory period.
Join a legacy 107 years in the making! C Lazy U Ranch, one of America's top guest ranches, is hiring for the 2026 summer season in beautiful Granby, Colorado. We pride ourselves on delivering exceptional service that sets us apart. To maintain this standard, we seek enthusiastic, service-oriented professionals with strong communication skills who go above and beyond to create unforgettable guest experiences. We offer below-market housing and three complimentary meals daily. Spend your summer in the Rockies-apply today!
Working Environment: Working Ranch & Guest Hospitality
OBJECTIVE:
The Reservations agent is responsible for answering phone calls and emails, booking reservations, and daily reporting. Must have strong communications skills, both oral and written, and knowledge of the ranch to assist in answering guest questions and to book reservations. Will at all times provide exceptional customer service and live by our “Five Spur Service Standards”.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Work with Opera Property Management System, Track HS CRM and Microsoft office products to field guest inquiries via phone and email.
Operate within the policies and procedures set forth for the reservation department and the ranch.
Represent the ranch by being friendly and knowledgeable to both guests and staff.
Know all cabins/rooms layouts, amenities, and location.
Check availability, offer alternatives if needed, and quote rates for potential guests.
Answer any/all questions relating to a stay at the ranch: activities, programming, stay minimums, transportation, etc.
Book reservations efficiently to maximize room revenue.
Provide reservation documentation to guests as needed such as confirmations, deposit requests and reminders, etc.
Participate in weekly department meetings to discuss events and specials, promotions, marketing, revenue management, group bookings and future planning.
Monitor guest numbers for certain time periods to avoid exceeding capacity.
Provide daily reporting to double-check work and ensure all reservations are entered correctly.
Enter rebooking's and follow up on rebooking requests as necessary. Maintain wait list as needed, reaching out as space becomes available.
NON-ESSENTIAL DUTIES AND RESPONSIBILITIES:
Performs all related duties as assigned.
Requirements:
QUALIFICATION REQUIREMENTS:
High School Diploma or equivalent
Minimum 1 year experience and/or training in reservations or hospitality industry.
Candidates with a strong sales background in non-hospitality-related fields will be considered.
Must demonstrate exceptional verbal and written communication skills and possess excellent telephone etiquette.
Proven ability to overcome objections, offer alternatives and close the sale.
Internally motivated; works well and achieves results with little or no supervision.
Manages stress, maintains focus and positive attitude amidst change or under pressure.
Works well in a team environment.
Experience with Windows Operating Systems, Microsoft Office Products, and Internet based programs and applications.
Experience with Opera or similar reservations or CRM systems a plus.
PHYSICAL REQUIREMENTS:
Must be able to sit for prolonged periods of time.
Must be able to reach, pull, lift, bend.
This is an overview of the scope of responsibilities for the Reservations Agent position and is not intended to be an inclusive list of tasks and expectations. Employees are held accountable for all duties of this job. I further understand that this Job Description does not constitute a written or implied contract of employment and that the company reserves the right to revise and change duties as the need arises.
$27k-34k yearly est. 18d ago
Client Specialist - Commercial Term Lending-Commercial Real Estate
JPMC
Service specialist job in Denver, CO
Do you enjoy building relationships, helping to identify growth opportunities for clients, and have a passion for Commercial Real Estate? If so, the Commercial Real Estate Commercial Term Lending team is a great fit!
As a Client Specialist on the Commercial Term Lending team, you will support one or more Client Managers and serve as a contact point for customers to resolve issues/difficulties across multiple departments. You will facilitate the application process, interact with customers to request necessary documentation, and discuss products and pricing. You will also develop a comprehensive understanding of treasury services through collaboration with the Treasury Management Officer.
Commercial Term Lending (CTL) provides commercial real estate owners and investors with term financing solutions for purchase or refinance of stabilized industrial, retail, office, mixed use and multifamily properties. Our business is successful because of the dedication of our people and their ability to utilize cutting edge systems, continually hone business processes and embrace our business culture. Local knowledge and experience are key components to commercial real estate success, which is why CTL draws on deep local expertise from its sales teams to understand our customers' businesses and deliver personalized service from start to finish.
Job responsibilities
Facilitate application process by interfacing with customers in taking complete applications. Requesting documentation from borrowers. Discussing products, pricing and quoting and locking interest rates at the request of the Client Manager.
Develop a working knowledge of treasury services products and process in order to assist customers with opening accounts.
Collaborate with the Treasury Management Officer (TMO) on payments and liquidity sales process.
Partner with TMOs throughout the sales cycle to manage pipeline and ensure services and pricing are set up timely and accurately.
Act as a liaison between the Client Manager and the processing team and coordinate Letter of Interest submissions as well as loan closings. Review complex files with multi-layered entity documentation and examine third party reports and leases to identify potential problems with loan applications and arrive at a workable solution prior to submission to underwriting.
Manage pipeline, including updating Client Manager on pipeline status and updating borrowers on the status of their loan.
Assist the Client Manager in building customer and real estate broker relationships by coordinating and managing marketing to customers and brokers. Assist and attend team marketing events and trade shows.
Establish with Client Manager the number of loans required to fund and close in Client Manager annual production goal setting process.
Support Client Manager to achieve high originations and retain existing clients. You will provide a high level of customer service to both internal and external customers.
Required qualifications, capabilities and skills:
Minimum 2 years' experience in mortgage lending, with inside sales/customer service background.
Excellent desktop skills including Microsoft Excel, PowerPoint, and other Office applications.
Enthusiastic and self-motivated.
Superior written and oral communication.
Superior customer service skills.
Ability to demonstrate control, flexibility, and maintain quality and high productivity when dealing with customers and changing work demand.
Strong organizational and execution skills including ability to multitask and work independently across various levels in the organization.
Preferred qualifications, capabilities, and skills:
College graduate preferred.
Ability to make personal connections, engage customers, and remain courteous and professional in a team environment.
Professional, thorough, and organized with follow-up skills, ability to learn products, services, and procedures quickly and accurately.
Superior interpersonal communication skills, as well as strong attention to detail and time management.
$33k-51k yearly est. Auto-Apply 60d+ ago
Servicing Specialist II
Meritrust Credit Union
Service specialist job in Broomfield, CO
The ServicingSpecialist II is responsible for performing intermediate to advanced mortgage servicing functions in support of the credit union's residential loan portfolio. This role ensures timely and accurate escrow administration, and lien releases, while delivering high-quality service to internal teams and members. The ServicingSpecialist II acts as a key contributor to compliance efforts with regulatory requirements and investor guidelines, and serves as a resource to junior staff members. This position bridges the responsibilities of entry-level servicing and senior-level oversight, with a strong focus on accuracy, efficiency, regulatory compliance, and member satisfaction.
ESSENTIAL FUNCTIONS:
Book new mortgage loans accurately into the servicing system (CO specifically) and perform maintenance and updates on loan records.
Assist with payment posting and corrections.
Administer escrow accounts, including disbursements for property taxes, homeowners' insurance, flood insurance, and PMI.
Assist in the completion and delivery of investor reporting
Conduct escrow analysis and support the distribution of annual T&I disclosures and 1098 tax documents.
Support the preparation of payoff statements, and manage lien release documentation.
Respond to member and internal inquiries regarding loan servicing, escrow, and payment activity in a professional and timely manner.
Ensure servicing actions are compliant with applicable laws, regulations, and 3rd party guidelines
Assist with quality control checks, audits, and loan file reviews specific to servicing to verify accuracy and adherence to servicing policies.
Maintain organized, accurate records and ensure timely scanning and indexing of documents.
Support process improvements, system updates, and team projects to enhance operational efficiency.
Provide guidance to junior servicing staff and assist in training as needed.
Serve as a liaison to other departments to resolve servicing-related issues.
Qualifications
QUALIFICATIONS
Education/Certification:
High School Diploma or equivalent required.
Associate degree or equivalent college coursework in business, finance, or a related field preferred.
Mortgage servicing certifications or training (e.g., Fannie Mae and Freddie Mac servicing, FHLB, and FHA Servicing) preferred.
Required Knowledge:
Working knowledge of mortgage servicing practices, including escrow administration, payment processing, payoffs, and lien releases.
Familiarity with investor guidelines
Working knowledge of relevant regulations (RESPA, TILA, CFPB servicing standards).
Knowledge of mortgage documentation for Conventional, FHA, and VA loans.
Experience Required:
2-4 years of experience in mortgage servicing or loan operations in a credit union or financial institution.
Experience with escrow disbursements, payoff processing, and servicing system usage.
Prior exposure to investor reporting or audit support is a plus.
HARD/TECHNICAL Skills/Abilities:
Proficiency in servicing software platforms
Strong data entry skills with high attention to detail and accuracy.
Intermediate Excel skills for data tracking and reporting.
Excellent written and verbal communication skills.
Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
Strong organizational, analytical, and problem-solving abilities.
Ability to work both independently and collaboratively across teams.
Familiarity with electronic document recording and scanning processes.
WORKING CONDITIONS
Standard office conditions
Low to moderate noise
Limited lifting up to 10 lbs.
This description has been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks, only incidentally related to each position, have been excluded. Essential functions, requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the positions. In no instance, however, should the duties, responsibilities, and requirements delineated be interpreted as all-inclusive. Additional functions and requirements may be assigned by supervisors as deemed appropriate.
In accordance with the Americans with Disabilities Act, it is possible that requirements may be modified to reasonably accommodate disabled individuals. However, no accommodations will be made which may pose serious health or safety risks to the employee or others or which impose undue hardships on the organization.
The Credit Union believes that each employee makes a significant contribution to our success. That contribution should not be limited by the assigned responsibilities. Therefore, this is designed to outline primary duties, qualifications, and job scope, but not limit the incumbent. It is our expectation that each employee will offer his/her services wherever and whenever necessary to ensure the success of our endeavors.
Job descriptions are not intended as and do not create employment contracts. The organization maintains its status as an at-will employer. Employees can be terminated for any reason not prohibited by law.
$32k-46k yearly est. 4d ago
Accountant - Shared Services
Frontier Careers
Service specialist job in Denver, CO
Why Work for Frontier Airlines?
At Frontier, we believe the skies should be for everyone. We deliver on this promise through our commitment to Low Fares Done Right. This is more than our tagline - it's our driving philosophy. Every member of Team Frontier has an important role to play in bringing this vision to life. Our successful business model allows travelers to take advantage of our fast-growing route network while our bundled and unbundled pricing options allow our customers to personalize their travel experience and only pay for the services they need - saving them money along the way.
What We Stand For
Low Fares Done Right is our mission and we strive to bring it to life every day. Our ‘Done Right' promise means delivering not only affordable prices, but making travel friendly and easy for our customers. To do this, we put a great deal of care into every decision and action we take. We must be efficient with the use of our resources and make smart decisions about how we run our business. We must also innovate and be pioneers - we're not afraid to try new things. While our business requires us to fly high in the air, we also consider ourselves down-to-earth in our approach, creating a warm and friendly experience that truly demonstrates Rocky Mountain Hospitality.
Work Perks
At Frontier, we like to think we're creating something very special for our team members. Work is why we're here, but the perks are nice too:
Flight benefits for you and your family to fly on Frontier Airlines.
Buddy passes for your friends so they can experience what makes us so great.
Discounts throughout the travel industry on hotels, car rentals, cruises and vacation packages.
Discounts on cell phone plans, movie tickets, restaurants, luggage and over 2,000 other vendors.
Enjoy a ‘Dress for your Day' business casual environment.
Flexible work schedules that support work/life balance.
Total Rewards program including a competitive base salary, short term incentives, long-term incentives, paid holidays, 401(k) plan, vacation/sick time and medical/dental/vision insurance that begins the 1
st
of the month following your hire date.
We play our part to make a difference. The HOPE League, Frontier Airlines' non-profit organization, is dedicated to providing employees financial assistance during catastrophic hardship.
Who We Are
Frontier Airlines is a leading ultra-low cost carrier headquartered in Denver, Colorado. With a mission to deliver Low Fares Done Right, the company provides affordable, convenient and accessible air travel throughout the U.S., Caribbean, Mexico and Latin America. Frontier's highly fuel-efficient, all-Airbus fleet is among the youngest and most modern of any carrier within the U.S. That, combined with the airline's many weight-saving initiatives and focus on operational efficiencies, makes Frontier America's Greenest Airline.* Each Frontier Airlines plane tail features a special animal with a unique name and backstory. Many of the featured species are endangered or threatened, part of the airline's commitment to underscore and raise awareness for their plight. Frontier serves approximately 100 destinations throughout North America and operates 500-plus daily flights, on average. The airline employs more than 7,000 team members and has crew bases in more than a dozen U.S. cities. Frontier Airlines., Inc., is a subsidiary of Frontier Group Holdings, Inc. (NASDAQ: ULCC).
* Frontier is the most fuel-efficient of all major U.S. carriers when measured by ASMs per fuel gallon consumed.
What Will You Be Doing?
Work with multiple departments and third-party organizations to manage Accounts Receivable and record Cash in an accurate and timely manner
Essential Functions
Prepare and issue invoices to clients on behalf of departments across the organization
Manage outstanding accounts and pursue overdue invoices
Prepare journal entries for month-end closing
Compare internal cash records to bank statements to find any mismatches between recorded transactions and actual transactions.
Work with other departments to investigate and determine coding for unknown items in the bank statement
Ensure that all cash transactions are properly recorded and reflected in the financial statements
Prepare journal entries to record cash transactions and account receivable activity throughout the month
Prepare and analyze monthly general ledger account reconciliations with a focus on Account Receivables and Cash general ledger accounts
Other Functions
Assist with internal and external audits
Participate in cross-functional teams
Complete special/ad hoc projects as assigned by management
Timely closing of flights throughout the month utilizing NewSkies software and collaboration with other departments
Qualifications
Bachelor's Degree in Accounting
Minimum of two years' experience working in a business environment
Minimum 1 year accounting experience preferred
Proficient with Microsoft Outlook, Word and Excel
Knowledge, Skills and Abilities
Keying skills of 45 wpm alphanumeric or 100kpm numeric (10-key) and demonstrated skills in Excel
Excellent organizational skills and attention to detail
Excellent verbal and written communication skills in English with emphasis on customer services
Ability to analyze and resolve problems using sound judgement
Ability to work under time constraints and consistently meet all deadlines
Flexible, adaptable and team oriented
Must maintain strict confidentiality of all customer information
Available to work occasional extra hours throughout the year based on departmental needs
Equipment Operated
Standard office equipment, including PC, copier, fax machine, printer
Work Environment
Typical office environment, adequately heated and cooled
Physical Effort
Generally, not required.
Supervision Received
Close Supervision: The incumbent is assigned duties according to specified procedures and receives detailed instructions. Work is checked frequently.
Positions Supervised
None
Salary Range: $46,715 - $62,006. Please note: this posting has a closing date of on or before midnight 6/30/26 MT.
Workplace Policies
Disclaimer: The above statements are intended only to describe the general nature and level of work required of the referenced position; they are not intended to be an exhaustive list of all responsibilities, duties, and skills required of individuals in this position. Please be advised that duties and expectations of this position may be subject to change.
Frontier Airlines, Inc. is an equal opportunity employer and, as such, is committed to providing equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, national origin, age, marital status, veteran status, sexual orientation, gender identity or expression, disability status, pregnancy, genetic information, citizenship status or any other basis protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Frontier Airlines is a Zero Tolerance Drug-Free Workplace. All prospective DOT safety-sensitive employees are subject to pre-employment testing for the following drugs and their metabolites: Marijuana, Cocaine, Amphetamines, Opioids and Phencyclidine (PCP). Further, any DOT safety-sensitive job applicant who is found to have tested positive on any required drug or alcohol test at a former employer will be considered ineligible for employment with Frontier.
Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
$46.7k-62k yearly 8d ago
Customer Service Enrollment Specialist - In Office
Trentini Agencies
Service specialist job in Johnstown, CO
Crafting Brighter Futures for Businesses & Families across the US
At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client.
As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment.
Primary Responsibilities:
Engage with clients to understand their financial goals and concerns.
Present tailored solutions to safeguard their assets effectively.
Maintain a pulse on the industry, ensuring you offer the best and most updated advice.
Foster relationships and ensure our clients always have someone they can turn to.
Why Work With Us?
Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours.
Unlimited Earning Potential: Your dedication determines your earnings*.
Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently!
Grow with Us: Dive into continuous learning and development opportunities.
Application Process:
Submit Your Application: No stringent qualifications needed. We believe in potential.
Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day.
Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions.
FAQs:
When will I hear back after applying? Typically, within 24 hours.
Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation.
What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization.
* This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance.
State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.
$65k yearly 11d ago
Service Consultant
Hyundai Motor America 4.5
Service specialist job in Denver, CO
As a service consultant you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records. You will serve as the communicator and liaison between the customer and technician; ensuring the customer's needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.
Education
High School
Experience
1-3 years
Additional Information
Are you a customer-focused professional with a passion for the automotive industry? Mountain Hyundai is looking for an experienced and motivated Hyundai Service Advisor to join our fast paced and customer-driven service department.
We pride ourselves on delivering top-tier service and building long-term relationships with our clients-and we need someone who shares that commitment.
Key Responsibilities:
* Greet customers and assist them with service needs in a professional, courteous manner
* Write accurate repair orders and coordinate with technicians
* Clearly explain recommended maintenance and repairs
* Keep customers informed throughout the service process
* Ensure high levels of customer satisfaction and repeat business
Requirements:
* Prior experience as a service advisor (Hyundai or dealership experience preferred)
* Strong communication and organizational skills
* Working knowledge of vehicle systems and service processes
* Experience with Hyundai DMS systems (Reynold & Reynolds) a plus
* Valid driver's license and a professional appearance
We Offer:
* Competitive base salary + commission/bonus opportunities
* Health, dental, and vision insurance
* Paid time off and holidays
* Ongoing Hyundai training and certification
* A positive and supportive team environment
If you're ready to take the next step in your automotive service career, we'd love to hear from you!
Employment Position: Full Time
Salary:
$60,000.00 - $144,000.00 Yearly
Salary is negotiable.
Zip Code: 80221
How much does a service specialist earn in Lakewood, CO?
The average service specialist in Lakewood, CO earns between $27,000 and $55,000 annually. This compares to the national average service specialist range of $27,000 to $71,000.
Average service specialist salary in Lakewood, CO
$38,000
What are the biggest employers of Service Specialists in Lakewood, CO?
The biggest employers of Service Specialists in Lakewood, CO are: