Service specialist jobs in Levittown, PA

Do you love developing and nurturing great relationships? As an N2S Customer Success Specialist, you will be responsible for managing and growing our Fortune 500 accounts, understanding their staffing requirements, and ensuring the successful placement of qualified candidates. You will play a crucial role in building strong client relationships and contributing to the growth and success of N2S Location: Onsite from Somerset,NJ Qualifications: Must have 3-5 years of overall experience in the Staffing & Recruiting Industry with hands on recruiting experience and exposure of client communication preferably with Life Sciences MSP clients. Strong understanding of working with VMS and MSP based accounts. Any experience working with a Hybrid/Offshore delivery model will be a plus. Proven experience in staffing, recruiting & client communication, supporting client/ MSP programs from a supplier side. Strong interpersonal and communication skills. Excellent negotiation and problem-solving abilities. Excellent reputation and relationship-building skills. Ability to work in a fast-paced, target-driven environment. Must be a self driven and highly motivated individual. Proficiency in using applicant tracking systems (ATS) and other relevant software. Key Responsibilities: Be the single point of contact for our Fortune 500 clients Build long-term client partnerships to understand their challenges and provide solution. Maximize market share with a client to make us their trusted staffing supplier. Qualify new job orders and work with the delivery lead for better coverage and support. Present candidates to Hiring Managers and follow up for feedback . Coordinate with Client to schedule candidate interviews and onboarding. Coordinate with recruiting team including screening, orientation, and placement of candidates. Use CRM/ATS (Job Diva) to manage activities. Constant communication with clients to build rapport and to obtain critical information including, job descriptions, referrals, and business leads. Additional Requirements: Must be open to travel across the country, especially locally, and support clients from their offices. Availability to work outside regular office hours, if needed. Benefits of working at N2S: Uncapped Commissions 100% Contribution to Health/Dental/Vision

Garfield Refining is a 130+-year-old precious metal refinery located in Philadelphia, PA. A leader in precious metal refining, Garfield provides award-winning refining solutions to the dental, jeweler, pawnbroker, manufacturing, and death-care industries. We believe that recycling is essential, and work hard to provide a valuable service to our clients around the world. We pride ourselves on driving industry leading practices, serving generations of customers, and doing our part to keep precious metal out of landfills. Beyond that, we are a family business that values our culture and strives to balance profitability with sustainability to ensure that we will be in business for another century. We are looking for a dependable, jack-of-all-trades Operations Specialist to join our team. As part of our operations team, you'll play a vital role in keeping our refining process running smoothly! What You'll Do: Inventory Management: Track and manage metal inventory to ensure metal flow throughout the refining process; identify and prioritize delayed returns. Shipping & Receiving: Pack and prepare outgoing metal shipments to our refinery partners, ensuring proper labeling, documentation and compliance with shipping standards. Receive and inspect incoming materials, recording details accurately in our tracking system. Quality Control: Perform quality checks for hand sorted materials to verify accuracy and consistency. Refining Operations: Process melts and hand sorts following established quality and safety standards. Daily Workflow Review: Finalize and review daily bins to confirm completeness, accuracy, and readiness for processing. What We're Looking For: 4+ years previous work experience in an operations or maintenance environment; Knowledge of facilities, maintenance programs, and operational procedures; Strong organizational skills and attention to detail; Proven ability to manage multiple priorities and meet deadlines; Excel communication and interpersonal skills Project and change management experience; Why Work with Us: Full-time, exempt position Competitive Pay Medical, Dental, Vision, and Disability plans for employees and their family members Paid Time Off 401(K) employer contributions

Sofidel America is a leading manufacturer of tissue products for domestic and hygienic use, committed to sustainability, innovation, and operational excellence. We are seeking a Spare Parts Warehouse Process Specialist to support and enhance warehouse processes that ensure efficiency, accuracy, and reliability in spare parts management. The Spare Parts Warehouse Process Specialist supports warehouse operations related to receiving, storing, and dispatching spare parts. This role assists in developing and implementing process controls, optimizing workflows, supporting inventory systems, and ensuring standardized procedures across multiple locations, contributing to continuous improvement and operational excellence. Key Responsibilities: Support the Line Manager in identifying operational risks and designing preventive controls Implement optimized workflows for receiving, storage, and dispatching spare parts Assist in drafting standardized procedures for warehouse activities to improve consistency Support efficiency improvements within warehouse operations to enhance accuracy and responsiveness Execute control measures to ensure spare parts accuracy and service quality to internal users Apply lean manufacturing principles to reduce lead times and optimize resource utilization Assist in implementing advanced inventory control systems to support real time decision making Organize and deliver training for warehouse staff to reinforce compliance and continuous improvement Liaise with the Spare Parts Codification Office to resolve codification issues Manage user accounts and access control within the warehouse system Support the Line Manager in managing warehouse operations within the Group management system Participate in cross plant coordination to standardize processes across the Group Requirements: Bachelor's Degree in Economics, Management Engineering, or a related field Strong critical thinking and problem solving abilities Ability to adapt, organize tasks effectively, and manage time well SAP experience is a plus Availability to travel as needed What Sofidel Offers: Competitive compensation Comprehensive benefits including medical, dental, vision, paid time off, and a competitive company match on 401k A collaborative and stable work environment with opportunity for growth Opportunity for professional growth within a global organization Dynamic and team oriented work environment Access to Sofidel's Language Learning Equal Opportunity Employer: Sofidel America is an equal opportunity employer and does not discriminate based on any protected status. All qualified applicants are encouraged to apply.

Immediate need for a talented Specialist 2 - Operations. This is a 12+ Months Contract opportunity with long-term potential and is located in New Brunswick, NJ (Onsite). Please review the job description below and contact me ASAP if you are interested. Job ID:25-93647 Pay Range: $30 - $45/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibilities: User support and issue resolution in close co-operation with the global reporting support team. Support the business during the monthly and quarterly close process relating to reporting Assist in managing Legacy reporting on Tableau for Medtech. Participation in creating documentation of Operational and Enhancement Processes. Understand the financial impact of reconciling and ensuring data integrity and working with systems teams to repair any data or reporting issues. Perform as an expert in understanding ERP data feeds utilized within the reporting solution; understand the lowest levels of data available to facilitate related investigations and recommend appropriate action. Contribute continuously to the improvement of overall data quality. Maintain and improve a strong internal control environment. Business Relationships Business partner with stakeholders to resolve reporting defects. Support Commercial analysts on how to utilize the reporting solutions to develop expert local knowledge. Understand data flows, financial reports, and report calculations Act as the intermediary between the system and business to ensure voices are heard, actively provide feedback to related teams, and resolve issues, as necessary. Partnering with IT and other support groups in CFIN, Datahub, Master Data, Internal / Governance Reporting Teams, etc., to resolve reporting issues. Participate in knowledge transfer sessions for new reports, sector deployments, etc., as they go live in production. Key Requirements and Technology Experience: Skills-Finance, Accounting, or Financial Accounting, SAP (AFO and SAC),Tableau, Financial reports/reporting, data integrity/Data/ Master Data. Qualified or studying Finance / Accounting or BI. Systems qualifications preferred, SAP (AFO and SAC), BW, Tableau Analytical, problem-solving, willingness to learn, attention to detail, and initiative to follow through on directives. Sensitivity to knowledge of global partners/cultures/norms is critical for this role and required. Good communication skills, operate with a degree of independence, and can collaborate in a highly matrixed environment. Strong technical/analytical skills with a complex financial accounting and systems environment. Ability to deal with ambiguity. Proactive, High energy, positive/can-do attitude and self-motivated is a must. Our client is a leading Healthcare Industry and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration. Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.

Job Description/Responsibilities Provide professional, cheerful, and welcoming service to all customers and visitors, ensuring their expectations are exceeded. Represent fly ADVANCED's commitment to quality and exceptional service. Handle all customer communication, including incoming phone calls, emails, and service requests. Key responsibilities include: Scheduling and coordinating client appointments using maintenance systems (eBis and Salesforce). Sending appointment confirmations, as well as timely reminders (1 month and 1 week before appointments) via email/text. Following up with clients for scheduling their next service, sending satisfaction surveys, and ensuring ongoing engagement. Manage pre-arrival, arrival, and departure arrangements at our Authorized Service Center (ASC). Tasks include coordinating ground transportation, rental car services, confirming bookings with vendors, and relaying details to customers. Adhere to company policies regarding customer service standards, safety guidelines, and security procedures. Accurately handle credit card and cash transactions, including issuing receipts and maintaining accountability. Maintain customer records, generate reports, and carry out general administrative responsibilities. Provide support with administrative tasks related to the operations of the flight school. This role requires a proactive approach to delivering top-notch customer service, attention to detail, and the ability to juggle multiple responsibilities seamlessly. Qualifications/Skills Excellent oral and written communication skills Ability to work independently with little direct supervision and work as part of a team Ability to accept responsibility Effective multi-tasking and time management skills Knowledge of Customer service principles and practices Professional personal presentation Attention to detail

Are you ready to embark on a rewarding career journey? At Plymouth Rock, we pride ourselves on fostering a dynamic and supportive service center environment where professionalism and teamwork are highly valued. If you're the kind of person who enjoys solving problems and helping others when they need it, this could be a great opportunity to start your career at Plymouth Rock! We're currently seeking passionate individuals to join our team as Customer Service Representatives, where you'll play a pivotal role in providing exceptional service to our valued customers, agents, and partners. As a Customer Service Representative, you'll be at the forefront of our customer interactions, handling inbound calls with efficiency and professionalism. RESPONSIBILITIES • Answer inquiries via phone, email and texting regarding policies, coverages, and premiums with confidence and accuracy. • Ensure first call resolution, making the customer experience as seamless as possible. • Develop and maintain comprehensive product knowledge across all three lines of insurance (Auto, Homeowner, and Umbrella). • Cultivate strong relationships with our agents and partners, contributing to our collaborative work environment. • Utilize your analytical and decision-making skills to address policy changes and corrections effectively. • Exceed customer and agent expectations by delivering top-notch service through positive interactions and extensive product expertise. • The ability to work a flexible schedule is a critical aspect of this position. Hours for this position are shifts between: 8:00am-7:00pm Monday - Friday and 10:00am-3:00pm every third Saturday. QUALIFICATIONS • Strong interpersonal, communication, and organizational skills. • Analytical mindset with good decision-making abilities. • Proficiency in computer skills and data entry. • High motivation to take ownership and follow up on tasks. • Flexibility to adapt to a fast-paced, changing environment. • Ability to work weekdays and rotational Saturdays. • High school diploma required, college degree is a plus! • Spanish language proficiency is a plus! PERKS & BENEFITS • 4 weeks accrued paid time off + 9 paid national holidays per year • Low cost and excellent coverage health insurance options that start on Day 1 (medical, dental, vision) • Annual 401(k) Employer Contribution • Free onsite gym at our Woodbridge Location • Resources to promote Professional Development (LinkedIn Learning and licensure assistance) • Robust health and wellness program and fitness reimbursements • Various Paid Family leave options including Paid Parental Leave • Tuition Reimbursement ABOUT THE COMPANY The Plymouth Rock Company and its affiliated group of companies write and manage over $2 billion in personal and commercial auto and homeowner's insurance throughout the Northeast and mid-Atlantic, where we have built an unparalleled reputation for service. We continuously invest in technology, our employees thrive in our empowering environment, and our customers are among the most loyal in the industry. The Plymouth Rock group of companies employs more than 1,900 people and is headquartered in Boston, Massachusetts. Plymouth Rock Assurance Corporation holds an A.M. Best rating of “A-/Excellent”.

Job Description and Background Wilson's Estate Jewelry is a predominantly E-commerce based retailer located in Philadelphia with a physical showroom showcasing our collection by appointment only. We are a growing team looking to bring on a strong Client Care & Retail Specialist professional to interface with our clients across a variety of mediums, develop proactive client retention practices, and implement dynamic outreach campaigns centered around email as well as SMS marketing. Facets of This Job Include: Client Care & Customer Relations Customer correspondence relating to: phone reception and appropriate filtering, email, E-Commerce messaging platforms and live website inquiries Client request list maintenance and outreach Targeted client appreciation outreach Order request maintenance Front facing store maintenance Email & SMS Marketing Structure and launch email blasts Structure and launch automated campaigns designed for both short term and long term client retention E-Commerce Listing Oversight Assist in production of hand modeled and templated product photos for the website Push finalized listings to various sales channels Requirements Excellent writing and communication skills; excellent interpersonal skills Meticulous attention to detail Ability to multi-task in a fast paced work environment Exceptional customer service skills Experience with Canva is preferred Must be comfortable with working onsite Monday through Friday 10 AM to 6 PM Must be dog friendly :)

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day. Child Support Call Center Associate I Full-Time, Onsite, Hamilton, NJ $17.50/Hr (Non-Bilingual) $18.50 (Bilingual Spanish and English). A Typing survey/assessment is required. (Please complete it after the application is submitted) Are you seeking an opportunity to make a real impact on a company that appreciates ideas and new ways of thinking? Training - is 7 weeks (8:30 am-5 pm M-F) after training the working hours M-F starting time 8 AM-4:30 PM or 8:30 PM- 5PM Join the Conduent Customer Service Team Come join us and grow with a team of people who will challenge and inspire you to be the best! Working for you Enjoy a positive, employee-friendly culture while playing an important role in supporting our clients. $17.50 (Non-Bilingual) $18.50 (Bilingual) per hour pay rate (bi-weekly pay). After training, .50 increased- 6 months after training. No weekends Paid Training Full-time schedule (40 hrs. a week) Career Growth Opportunities Full Benefit Options - From the start, our paid training program will teach you all the skills needed to allow you to become successful in your role. We also offer a full benefits package (including PerkSpot), so you'll be able to thrive both personally and professionally. About the Role The Customer Care Associate will handle inquiries for the New Jersey Department of Human Services Office of Child support and the services it provides via inbound calls. While speaking with the Customer on the phone, CSRs will address and research customer inquiries and provide appropriate and accurate information. Inbound Call Center - The Agent is responsible for responding to telephone inquiries and concerns using approved procedures and guidelines while ensuring the quality and integrity of the call. Answers questions on various issues such as child support payments history and account histories. Resets Personal identification of callers unable to self-serve in the Interactive Voice Response system. Gathers information, research/resolves inquiries, and appropriately documents customer calls. Ability to read and interpret documents on file. Understand and retain a large amount of information. Associates should have the skills to answer and respond professionally to escalate calls, should they arise. Communicate appropriate options for resolution promptly Review the customer needs and inform customers of services and resources available to them. Requirements High School diploma or GED Background and drug screening required Typing WPM 30 Able to operate dual monitors, Navigate different software applications. Advance in Computer keyboarding 2 years of Call center/Customer service experience. Able to work onsite in Hamilton, NJ. Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated hourly rate for this role is $17.50 Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form. Complete the form and then email it as an attachment to ...@conduent.com. You may also click here to access Conduent's ADAAA Accommodation Policy.

******************************************************************************** We are seeking a highly motivated and customer-centric professional to join our team as a Customer Success Expert with a focus on onboarding new clients. In this role, you will be responsible for ensuring that our clients have a seamless and satisfactory onboarding experience with our products and services. This role will serve to aid in building and maintaining a strong relationship with clients and prospective clients. The CSE will also handle managed duties such as account management, providing high-quality customer service, facilitating necessary meetings and working with all departments on high-level client communication. Key Responsibilities: Act as the primary point of contact for clients during the onboarding process, providing guidance and support to ensure a smooth transition onto our platform. Develop and maintain strong relationships with clients, serving as a trusted advisor and advocate for their needs and goals. Provide training and support to clients on our products, services, and technology tools. Collaborate with internal teams, including sales, product, and engineering, to ensure that client needs, and feedback are incorporated into the onboarding process and product development. Proactively identify and address potential issues during the onboarding process and work with the relevant teams to resolve them. Gather feedback from clients and use that feedback to inform our onboarding process and product roadmap. Create and maintain customer success metrics and reports and provide regular updates to the relevant stakeholders. Contribute to the development of best practices and playbooks for onboarding and customer success. Transfer forms Support with legal task and projects Utilize a ticketing system to document and track any client issues or suggestions. Organize routine internal meetings to coordinate company events for holidays, incorporating marketing strategies to ensure effective promotion and engagement. Plan and execute marketing collateral for social media post and use as sales collateral. Host regular meetings with stakeholders at client companies to gain insights into their current state and take any feedback from their team. Follow up with management for any outstanding issues that have not been resolved. maintaining an in-depth understanding of the company's business model and being capable of responding to customer inquiries pertaining to it. Communicate effectively with both internal and external senior managers to better understand customer needs, maximize retention and growth, and share Facilitate interaction and workflow among project team members, including third party service providers in order to ensure timely deliverable. Collaborate closely with the IT, Product and Development team to ensure project timelines are tracked. Assist the accounting department with invoice and billings. Provide support to the accounting department in managing invoicing and billing processes. Qualifications and/or work Experience Requirements: Strong understanding of the onboarding process and best practices for customer success. Excellent communication skills, both verbal and written. Ability to build strong relationships with clients and work collaboratively with internal teams. Strong organizational skills and attention to detail. Ability to prioritize and manage multiple tasks in a fast-paced environment. Proficiency in Microsoft Office, Canva, Adobe Illustrator Experience with customer success metrics and reporting. Strong problem solving Detail-oriented Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary internal and external customer service. Physical Requirements: Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards. Ability to maintain reasonably regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards. Must be able to sit, stand, stoop or bend for an extended period (8 hours). Must be able to lift and carry up to 5 lbs. Must be able to listen and speak clearly on telephone. Westcor offers some great perks: Health, dental, and vision benefits Employer-paid disability and life insurance Flexible spending accounts 401K with company match Paid time off and company-paid holidays Wellness Resources Note: This job description is not intended to be an exhaustive list of duties, responsibilities, or qualifications associated with the job.

Job Title: Customer Service Desk Assistant Function: To provide prompt and efficient service to the customer while contributing to the smooth operation of the customer service booth Provide prompt and courteous service to the customers according to company policies Operate the following equipment: cash register, fax machine, adding machine Answer incoming phone calls and take messages when necessary Investigate and resolve customer questions, complaints and problems Interact with customers in a courteous and tactful manner Assist in processing of courtesy card applications, issuing rain checks, etc. Allocate cash to checkers and record amount assigned Verify receipts and balance and settle drawers Investigate and report shortages or overages Refer difficult or unusual customer problems to a manager for prompt attention Keep customer service area clean Perform other functions as requested or required by business conditions, including operating the register, bagging, etc Must be able to work Nights & Weekends Physical Demands: Stand on feet, bend, stoop or walk for the majority of the time

Who We Are Soho Studio/TileBar, founded in 2006, is not your traditional tile company. We're a modern, tech-savvy, and design-forward brand that's reshaping the tile and home décor industry in the U.S. By combining cutting-edge technology with distinctive product design, we're making it easier than ever for homeowners, designers, and contractors to shop for tiles online. As we continue our rapid growth, we're looking for a passionate and highly motivated Client Experience Specialist to join our team and play a key role in delivering the outstanding service that sets TileBar apart. What You'll Do As a Client Experience Specialist, you'll be the voice of TileBar - the first point of contact and support for our clients across multiple channels, including phone, email, live chat, messaging, and social media. You'll be part of a collaborative team that resolves client issues with care, empathy, and precision. Your Day-to-Day Responsibilities: Deliver exceptional client support via phone, email, chat, and social media Troubleshoot and resolve client issues quickly and effectively Act as a subject matter expert on our products and services Build rapport and establish trust with every interaction Collaborate with peers and escalate concerns when needed to ensure client satisfaction Maintain professionalism and integrity, even in challenging situations Adapt to fast-changing environments and technologies Contribute to a positive team culture by showing initiative, accountability, and dependability ✅ What You Bring High School Diploma or equivalent (required) 1-3 years of customer service or contact center experience Bonus if you've worked in tile, building materials, furniture, textiles, interior design, or e-commerce Familiarity with Microsoft Office Suite; experience with SalesPad, Magento, or Zendesk is a plus Strong communication, active listening, and problem-solving skills Ability to balance client satisfaction with company priorities A positive attitude and a passion for helping people Why You'll Love It Here We don't just care about your work-we care about you . Here's what we offer: $20-$24/hour based on experience and location Medical, Dental, and Vision Insurance 401(k) with 4% Company Match Telehealth & Disability Insurance Life Insurance Flexible Spending Account (FSA) Paid Time Off and Personal Days Free Daily Lunch Employee Assistance Program We're Better Together At Soho Studio LLC/TileBar, we're committed to building a diverse, inclusive, and supportive workplace. We believe that great ideas come from everywhere, and we welcome applicants from all walks of life. We're proud to be an Equal Opportunity Employer. Ready to Join the TileBar Team? If you're a proactive problem-solver who thrives in a fast-paced, customer-focused environment, we'd love to hear from you. Apply today and help us build the future of tile, one client at a time.

Full-time Description 1. Greeting all clients (including those over the phone) warmly and respectfully and direct visitors and clients to the appropriate location or person. 2. Maintain the appearance of the Hub, ensuring that it is welcoming, clean, organized and inviting to clients. 3. Record and transmit clear, concise, and timely messages from callers and visitors. 4. Mail handling: Manage all aspects of incoming and outgoing mail, including receiving, opening, dating, distributing, and making copies of incoming mail; preparing and posting outgoing mail; maintaining the stamp machine; and ensuring timely pickup or mailing of all correspondence 5. Package handling: Receive packages from couriers and other delivery services, sign for deliveries, notify the appropriate staff within 24 hours, and ensure packages are placed in the office mailbox or designated area. 6. Ensure that all forms related to applications are up to date, legible, clean and organized and packets are readily available for clients who request services. 7. Assist clients with the application process as needed and connect clients with resources. 8. Assist Economic Mobility and Housing Department with Administrative Tasks as needed, including but not limited to filing, scanning, uploading documents, scheduling appointments, and following up with clients and staff with appointment reminders. 9. Collaborate effectively to support client needs, share insights, and contribute to team projects and goals, ensuring seamless service delivery and client satisfaction. 10. Other Duties Assigned. Requirements ? Ability to secure clearance for PA Child Abuse, PA Criminal History, FBI, and National Sex Offenders Clearance (required). ? Ability to secure health clearances every two years and TB once (required). ? High school diploma ? Good communication skills ? Customer service oriented ? Bilingual (Spanish and English) Salary Description $16.35

Rocksteady Promotions delivers the industry's most innovative and unforgettable client experience. We bring together products and solutions to enable businesses to build, operate, and grow their brand. We are eagerly searching for a driven and eager individual to step into our Client Engagement Specialist role to help us achieve our lofty goals. The Client Engagement Specialist's primary function is to increase awareness of the company and its solutions while delivering strategic, consistent messaging to all audiences. We anticipate this year to be our most successful year to date. We are diligently expanding not only our client portfolio but also our work culture. Our Client Engagement Specialist team does an incredible job at promoting positivity and diversity across departments and with our prestigious clients. Our philosophy has always been to promote our employee's accomplishments and reward their progress through promotions, compensation, and, most importantly, recognition. If you are enthusiastic, have good people skills and desire to expand your career with a prestigious company then our Client Engagement Specialist role is for you! Client Engagement Specialist Responsibilities: Interact with potential consumers by educating them on products and services our clients provide Build imperishable relationships with customers with interpersonal skills and overall personability Answer questions regarding services and expand on the benefits of our brand vs. competitors Participate in regular meetings with the Client Support Specialist team to construct strategies for achieving customer acquisition standards and sales goals Attend training sessions on any new products, services, or sales promotions to provide customers with the most accurate and up-to-date information Complete customer's orders efficiently and accurately Client Engagement Specialist Requirements: 0-2 years of experience in a customer-centric role is preferred High School Diploma or equivalent College Degree is preferred but not required Strong ability to communicate effectively Aptitude for taking on multiple responsibilities with versatility Client Engagement Specialist Incentives: Positive and diverse working culture Opportunities for career advancement Closures on all major holidays Travel opportunities and company events Consistent Schedule and job security

Are you ready to make a significant impact on the InstaMed Network. As a Contracting Analyst within the InstaMed Network, you will be responsible for ensuring accurate payments to providers during the onboarding process. Your role will involve mastering departmental procedural processes, analyzing information to determine the course of action, and ensuring compliance with business requirements. You will have the opportunity to learn standard operating procedures, process enrollments, resolve concerns, and collaborate with a team, significantly impacting the network and enhancing customer experience. Job Responsibilities: Master departmental procedural processes and analyze information to determine the course of action, ensuring compliance and business requirements. Complete due diligence and reinforce KYC policies to prevent misrouting of funds during processing of new enrollments or changes to existing accounts. Research, synthesize, and verify customer information to facilitate outreach and resolution. Identify potential fraudulent accounts using investigative skills and available resources. Manage multiple work queues and prioritize tasks to provide the best possible customer experience. Maintain a professional and courteous manner while addressing customer calls or emails. Speak with customers to review their requests and provide guidance on next steps to effectively resolve issues, promoting a positive customer experience. Communicate relevant information effectively to customers and team members, including requirements, updates, and timelines. Document progress and next steps for internal transparency. Perform any other duties applicable to the position. Required Qualifications, Capabilities, and Skills: Strong attention to detail, organizational, and time management skills. Effective and professional communication skills. Resourceful analytic thinking and sound judgment. Preferred Qualifications, Capabilities, and Skills: Customer-facing experience preferred. Experience with Salesforce or knowledge of healthcare and/or financial industry is beneficial. Proficiency with Microsoft Office and ability to easily learn new software/programs.

Job Title: Client Experience Specialist - National Accounts Department: National Accounts Reports To: Director of National Accounts BASIC FUNCTION: Coordinating all national activity between the branch location and the account. Answering account questions, resolving complaints, and addressing emergency issues when needed. Handling the account quickly and efficiently to achieve the highest level of account satisfaction. RESPONSIBILITIES: * Maintain open communication with AFR's National Accounts regarding their orders, issue resolution, invoicing questions and concerns. * Create cost analysis and quotes based on customer needs. Compose master lease to mirror quote. * Maintain team folders• Create Kit to mirror updated quote * Work with the Customer Service National Account Team to ensure seamless communication is maintained when contacted by their accounts. * Train new staff members on policies, practices and NAV program * Maintain national account customer cards to include accurate information for accounting contacts * Prepare biweekly aging reports by collecting and analyzing information pulled from NAV for allnational accounts. * Review all contracts prior to invoicing for accuracy. This includes working with operations to makesure all dispatch documents are posted, in order to eliminate delays with monthly invoicing. * Create/Send monthly Invoices for all national accounts * Utilize the customer's ledger to make collection efforts and discuss open invoices and accountbalances. * Pull checks to evaluate payment, and educate the client on the information needed to apply paymentscorrectly * Create/ Send Credit Memos, and Apply or Move Payments when needed * Research leads and pass on to Account Manager to pursue * Other duties requested by Account Manager as needed SKILLS: * Oral and written communication skills * Customer relations, customer service and interpersonal relation skills * Organization, planning, time management skills * Professionalism and diplomacy skills

Job Description For 20 years, Premiere #1 Limousine Service has provided luxury transportation services in the Harrisburg, Hershey, York, Lancaster, Gettysburg and Carlisle areas. If you're looking for luxury, comfort, and worry-free transportation, this is the limo service for you! It is the primary responsibility of the Reservations Agent to provide exceptional customer service to our clients as you facilitate the reservation process. All duties are to be performed in accordance with company policies, practices and procedures. DUTIES Phone Call Management Quick and Accurate Reservations Entry Providing Excellent Customer Service to all Clients Providing Dispatch Support Upselling Packages and VIP Services Trip Management and Administration QUALIFICATIONS Knowledge of local area and routes strongly preferred Excellent attention to detail required Excellent customer service skills required 40 WPM typing skills required Education: High School Diploma or equivalent required Experience: 1-3 years related experience preferred Certification/Licensure: N/A Software/Hardware: An understanding of MS Office Applications Job Posted by ApplicantPro

Job Description Job Summary/Objective Client Success Specialist play a crucial role in the maintenance and enhancement of client relationships. They act as the primary point of contact for clients, addressing inquiries, providing product or service information, and resolving any emerging problems with accuracy and efficiency. Their role is multilayered, requiring a balance of communication skills, product knowledge, and problem-solving abilities to ensure clients receive outstanding service and support. They work with users over the phone, email or a chat system and will help them with issues. As a Client Success Specialist you will perform document triage, scan and upload documents, perform data verification and data entry functions, run reports, mitigate issues, and frequently review business rules. Client Success Specialist will communicate directly with clients, primarily through email and phone, and work closely with our internal teams around the globe. We focus on collaboration, ability to adapt to client needs, listen and provide awesome support external and internal. Key Responsibilities Adheres to clients' Business Rules, SOPs and PMDA requirements for assigned tasks Maintains working knowledge of products and/or services Answers incoming customer telephone calls in a courteous and professional manner Researches and resolves customer inquiries Effectively communicates customer issues and concerns to all applicable internal staff members Acting as the first point of contact for client inquiries, concerns, and requests, ensuring a prompt and reliable response Building and nurturing strong relationships with clients to understand their needs and ensure their satisfaction Resolving client issues and complaints with a solutions-oriented approach, aiming to maintain and improve client trust Collaborating with cross-functional teams to address client needs and coordinate service delivery Tracking and managing client accounts, keeping accurate records of client interactions, transactions, and feedback Examine documents submitted by field representatives and HCPs; verify data; prepare for scanning and upload Monitor and keep client's inbox organized and tidy; respond to queries with appropriate client email address and email signature Performing data entry functions that include but are not limited to hand entering or using an optical character recognition (OCR) program for business documents and forms requiring entry into the internal systems. They will be responsible for performing data entry, visual review of forms for errors and mitigation and maintaining accurate batch control records. Ensure data entry accuracy of sample request forms, packing slips, follow-up letters and signature audits Must maintain an acceptable keying speed and accuracy for data entry Must be cross trained on all clients and be willing to perform back-up responsibilities Must have the ability to toggle between applications simultaneously Strong ability to multitask; manage multiple projects effectively, handle distractions well, adaptable to new responsibilities Employs effective oral and written communication skills to ensure appropriate error mitigation communication Utilizes organizational skills to prioritize deliverables to accomplish work in established timeframes. Demonstrates strong teamwork skills to ensure that processes, procedures, and best practices are consistent with company culture Proactively identifying innovative ways to accomplish tasks and driving toward process efficiencies. Collaborate with Client Success Analyst Communicate with Operations Manager to avoid workflow issues Serve as the primary point of contact for patients navigating prescription fulfillment. Track and follow up on pending prescriptions to reduce drop-off rates. Maintain accurate records in CRM and patient management systems. Identify and escalate barriers to conversion (e.g., prior authorizations, cost concerns). Proactively reach out to patients with new prescriptions to initiate the conversion process. Monitor conversion metrics and identify opportunities for improvement. Support inbound inquiries related to prescription status and treatment onboarding. Qualifications /Skills High School diploma or equivalent is preferred. Two to three years of clerical experience in a business environment. Two to three years of customer-facing role experience, preferably handling customer service. Pharmaceutical industry experience preferred. Proficiency in using Microsoft Office, particularly Word, Excel and Outlook. Experience with web-based applications. Professional verbal and written communication skills including grammar, spelling, punctuation, etc. Friendly and empathetic demeanor. Strong interpersonal skills and professional presentation. Strong organizational and prioritization skills. Ability to adapt to changing situations. Strong follow-through on projects and duties. Aptitude to prioritize and plan work activities and use time efficiently. Ability to deal with frequent change, delays or unexpected events and capability to adapt to changes in the work environment and manage competing demands. Strong observation skills with the ability to pay close attention to details. Reliable attendance and punctuality a must. Salary Range: $35,000 - $45,000 annually, depending on experience and qualifications. Benefits Overview: Medical, dental, and vision insurance 401(k) retirement plan with employer match Paid time off (vacation, sick leave, holidays) Parental leave Medvantx is an equal opportunity employer. We do not discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related conditions), sexual orientation, gender identity, gender expression, age, veteran or disability status, or other protected characteristics. Powered by JazzHR HxVSRIezTZ

Job Summary: The eLearning Services Specialist designs, develops, and implements engaging digital learning experiences that support organizational goals. This role creates interactive courses, microlearnings, and multimedia resources, as well as maintains course assets and tracks learner progress in the Learning Management System. The ideal candidate combines instructional design expertise, technical proficiency, and creativity to create accessible and engaging learning solutions. Required Skills and Qualifications: 2+ years of eLearning development and instructional design experience. Proficiency in eLearning content authoring tools. Experience with graphic design software and video/audio editing tools. Strong understanding of instructional design models, adult learning theory, and accessibility standards. Excellent time management and organizational skills. Excellent communication, collaboration, and project management skills. Attention to detail and commitment to producing high-quality work. Preferred Qualifications: Bachelor's degree in Instructional Design, Educational Technology, Multimedia Development, or related field. Knowledge of learning management systems (LMS) content management and system administration. Familiarity with web development tools. Experience in legal, professional services, or corporate environment. Key Responsibilities: Design and create interactive modules, microlearning activities, and job aids using storyboards, SME contributions, and instructional outlines. Develop multimedia components and assessment tools that foster learner engagement and support retention. Collaborate with subject matter experts, trainers, and other team members to ensure cohesive course development. Conduct testing and revisions based on feedback, ensuring compatibility across devices and compliance with accessibility standards. Maintain version control of learning assets; participate in regular revision cycles. Upload, organize, and maintain learning assets in the LMS. Track and report on course usage, learner progress, and completion data using LMS analytics. Manage timelines and due dates to ensure projects are completed on schedule. Stay current with emerging eLearning technologies, trends, and best practices.

LabCorp is seeking aSpecimen Processing Specialistto join our team in Raritan, NJ. This position will work with internal customers, patients & physician offices to ensure that all patient care needs are addressed accurately and efficiently. The Referrals Specialist will provide product education and handle a wide variety of questions while providing market leading services. The ideal candidate will be passionate about improving health and improving lives. Pay Range: $18.25-$22/hr. All job offers will bebased on a candidates skills and prior relevant experience, applicabledegrees/certifications,as well as internal equity and market data. The schedule for this position will be: Monday to Friday 10:00pm-6:30am with alternating Saturdays. All job offers will bebased on a candidates skills and prior relevant experience, applicabledegrees/certifications,as well as internal equity and market data. Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only.For more detailed information, pleaseclick here. Job Duties/Responsibilities Act a liaison between the lab, clients, and patients. Resolve internal & external Customer requests via calls, instant messenger & email communications. Communicates with customers in respectful and professional manner. Work in multiple databases to research complex issues and questions. Provide customer education and information as needed. Review test forms for accuracy and report any discrepancies. Prepare and triage specimens for analysis. Accurately identify and label specimens. Pack and ship specimens as necessary. Prepare and store excess specimen samples. Requirements High School Diploma or equivalent. Prior medical/clinical laboratory experience is preferred. Comfortable handling biological specimens. Ability to accurately identify specimens. Experience working in a team environment. Strong data entry and organizational skills. High level of attention to detail. Labcorp is proud to be an Equal Opportunity Employer: Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law. We encourage all to apply If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit ouraccessibility siteor contact us at Labcorp Accessibility. Formore information about how we collect and store your personal data, please see our Privacy Statement. RequiredPreferredJob Industries Other