Service specialist jobs in Memphis, TN

Johnson Service Group (JSG) is a nationally recognized professional staffing and recruiting firm that is looking for an experienced Customer Service Rep fill a 1-year assignment in the Gulfport, MS area. This position may require some bending, lifting, climbing, prolonged sitting, prolonged walking, walking on gravel or crawling when necessary. Job Title: Customer Care Representative 1 Work Location: Gulfport, MS Estimated Start Date: 1/12/2026 Estimated Duration of Job Assignment: 12/31/2026 Overview Our team of Customer Service Representatives assists customers Monday-Friday 7 a.m. - 7 p.m. (subject to change based on the needs of the business). We also provide 24/7 support for outages and emergencies. Our team is the best in class at helping our customers during major storms. As such, weekends and holiday work will also be required as needed to support storm restoration and emergency activities. We value our customers and are looking for team members that are committed to delivering world-class value in each customer interaction. On a typical day, our consultants can have a conversation with customers about starting, stopping, or transferring their service, discussing payment options, offering personalized energy-related products and services, reporting emergency situations, and other general inquiries. Role We take pride in serving our customers and communities and expect our team members to do the same. If you are honest, dependable, and excel in serving others, you will find this role fulfilling and impactful. We're looking for candidates who are: Excited to be a part of a team. Naturally curious and take pride in resolving issues. Kind and efficient Empathetic and resourceful Willing to make important decisions. Excellent at figuring out solutions to problems. Dependable and possess the resilience to work diligently, even in challenging circumstances. Self-aware and have the drive to take ownership of their career. If you are dedicated to delivering excellent customer service to customers with high expectations, we encourage you to apply. We provide training, a supportive environment for learning and growth, top pay and benefits, and a culture that is built on the highest standards of customer service. This position is located in Gulfport, MS and on-site reporting is required. Job Responsibilities Explaining billing issues and understanding common causes of high bills Initiating transferring and disconnection of electric service while offering products and services that meet our customers' needs. Discussing general customer inquiries Discussing rate options and educating customers about their energy usage Assisting customers with setting up payment arrangements through our self-serve channels SKILL SETS & EXPERTISE: Functional Expertise Answer complex credit and billing inquiries, investigate high bills, analyze customer credit status, quote amount due, offer solutions, and educate customers on payment options. Process service orders. Respond to service and rate questions as well as billing inquiries. Update and maintain customer Personally Identifiable Information (PII) Adhere to established policies, procedures and quality standards for work performed. Report service disruptions (i.e., system outages and technical issues) Offer solutions and solve problems that are sometimes unstructured and that may require reliance on conceptual thinking. Clearly document all customer interactions Accountable for consistently meeting individual performance metrics including call handling and call quality expectations. Business Acumen: Must be able to work in a 24/7 working environment, where shifts change due to business needs and seasons. Must be able to work required overtime and fulfill on-call obligations. Maintain working knowledge of all company products and services. Responsible for maintaining the security of customer records. Engagement: Participate in activities designed to improve customer satisfaction and business performance. Manage peer relationships in a manner that supports trust and teamwork. Is this position supporting a government-related project? No Does worker require NERC/CIP access? No This position does not require driving (excluding commute) This position does not require personal protective equipment JSG offers medical, dental, vision, life insurance options, short-term disability, 401(k), weekly pay, and more. Johnson Service Group (JSG) is an Equal Opportunity Employer. JSG provides equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law. #D650

Job Description About Us At Quaker Houghton, we are experts in the development, production and application of industrial process fluids, lubricants and coatings for the manufacturing industry. We have been an integral part in the growth of the world's largest industrial and manufacturing companies from aerospace and automotive to primary metal and energy. Today, we have a global presence, with our corporate headquarters located in Conshohocken, PA. Quaker Houghton is a global publicly traded company with a unique collaborative culture that supports career growth for its associates and offers competitive compensation and benefit programs. Position Summary: This position is self-directed on a day-to day basis. They are responsible for performing daily product and process optimization activities in a sales region to meet the needs of the customer. This includes: performing tests on process fluids, creating and distributing routine reports, monitoring product inventories, reducing usage, costs of chemicals or process costs and special projects as needed. A Sr TSS is capable of recommending and implementing process improvements related to QH products that impact customer performance, including organizing resources and reports for customer trials to improve performance. Travel to customer sites/laboratories approximately 75%. Job Accountabilities: Identification and documentation of savings projects or process improvements for presentation and approval by the customer while working with site team, implementing these approved projects. Partners with Commercial teams to ensure that financial goals are met. Helps promote shared savings programs and drives savings to meet unit cost targets. Responsible for creating, implementing and training customers on SOPs for specific product applications to ensure efficient and effective performance. Perform multi-site technical and sales oriented administrative duties in a manufacturing environment. Acquires, records and analyzes process and usage data to establish baseline. Provides input for customer presentations to justify adoption of proposed projects and to demonstrate the benefits of successfully completed proposals. Interaction with Fluidcare as well as with customer's operations, technical personnel and other suppliers. Assists in plant surveys and sales projects to quantify savings and process improvement opportunities, and to participate in preparation of proposals. Working knowledge of customers processes, understands QH product portfolio, and the proper methods and conditions to achieve optimal performance. Organizes local resources for customer trials in conjunction with Product Application Managers. Responsible for data collection and reporting of process and product performance. Comply with all Company Policies: to include but not limited to Code of Conduct and expense reporting, etc. Education, Experience, Skills & Competencies: Bachelor's Degree required in Chemistry, Engineering, or any relevant business related area or minimum of 5 years related industry experience required. Customer Focus - Dedicated to meeting customer expectations and requirements. Results Driven - Holds self and others accountable for achieving performance objectives. Ability to work independently and/or with minimal supervision. Communications skills - Written, verbal and active listening. Proficient in English - Written and spoken. Must have basic working knowledge of Microsoft Office. Quaker Houghton provides equal employment opportunity for all qualified candidates. Quaker Houghton does not discriminate against any candidate for employment based on race, color, religion, sex, gender, gender identity or expression, affectional or sexual orientation, pregnancy, age, creed, ancestry, national origin, citizenship, marital or domestic partnership or civil union status, veteran's status, physical/mental disability, genetic information, or any other category protected by U.S federal, state, and/or local employment law. Furthermore, Quaker Houghton is committed to providing reasonable accommodations to qualified candidates with physical and/or mental disabilities.

Provides positive customer interface, obtains and enters in computer all information needed for patients seen in the Clinic to ensure accurate billing. Essential Functions Statement(s) Greets visitors and patients to determine their needs and directs them accordingly Collects appropriate documentation from patient and enters into PM system Collects copay, coinsurance or other balances owed on account Prints billing slip for physician to mark services performed Schedules follow-up appointments and cancels patient appointments due to no show Enters charges same day of service Codes diagnosis Reconciles payments daily Ensures that claims are in drop status at charge entry Maintains cash drawer for making change and balances it daily Verifies that all billing slips are submitted at the end of the day Prints appropriate registration forms from medical record system for future appointments Obtains precertification Performs other duties as assigned POSITION QUALIFICATIONS Competency Statement(s) Accountability - Ability to accept responsibility and account for his/her actions. Accuracy - Ability to perform work accurately and thoroughly. Assertiveness - Ability to act in a self-confident manner to facilitate completion of a work assignment or to defend a position or idea. Communication, Oral - Ability to communicate effectively with others using the spoken word. Communication, Written - Ability to communicate in writing clearly and concisely. Customer Oriented - Ability to take care of the customers' needs while following company procedures. Detail Oriented - Ability to pay attention to the minute details of a project or task. Friendly - Ability to exhibit a cheerful demeanor toward others. Honesty / Integrity - Ability to be truthful and be seen as credible in the workplace. SKILLS & ABILITIES Education: High School Graduate or General Education Degree (GED) Experience: Previous customer service experience required. Experience in the operations of a physician's office is preferred. Computer Skills: Must be computer literate. Basic computer skills required. Must be able to type. Campbell Clinic Benefit Summary: Campbell Clinic offers a lucrative benefit package to support employees and their families. Medical / Dental / Vision Insurance HRA Option Flexible Spending Account Basic Life Insurance Voluntary Life Insurance Option Long-Term Disability Voluntary Short-Term Disability Accident Insurance Critical Illness Insurance 401(k) Plan Matching + Profit Sharing Employee Assistance Program Paid Time Off 8 Paid Holidays Equal Opportunity Employer/Veterans/Disabled

Veteran Marketing Group is a growing organization driven by results, passionate about exploring potential, and dedicated to obliterating the boundaries that define success. Our goal is to exceed client expectations and provide superior customer service with every interaction. The entry level team is responsible for building upon existing sales systems and ensuring continual brand satisfaction in our Southeast division. So, if you are excited about growing with a nationally known brand and jump starting a career, this role is perfect for you! BASIC RESPONSIBILITIES: · Exceeding weekly sales goals both as an individual and as a team · Relationship building with current and prospective clients · Effectively executing sales systems and product campaigns · Attending/leading and scheduling product presentations · Professional networking and relationship building · Managing client accounts and appointments CANDIDATE REQUIREMENTS: · Stellar interpersonal skills · Critical thinking and problem solving ability · Positive and professional attitude · Ability to work in a fast paced environment · Self-motivated team player · Unmatched work ethic Those with experience in the following categories tend to do well in this role: Sales, Marketing, Customer Service, Retail, Restaurant, Teamwork, Training, Campaigns, Leadership, Communication, Outreach, Advertising, Sports, Teaching, Entrepreneurship, Customer Acquisitions, Business, Internship, Clients, Team Sports, Advertising.

GOSSETT MOTOR CARS One of the largest privately owned Automotive Dealer Groups in West Tennessee is expanding its line of franchises and is seeking a professional individual to become part of the automotive industry. We are searching for an individual with a positive attitude. We will provide the tools to succeed in a fast-paced workforce and additional opportunities. JOB SUMMARY We are currently seeking a Customer Relations Specialist to join our team. We have one of the BEST COMPENSATION PLANS IN THE MARKET WITH A HOURLY RATE AND VERY AGGRESSIVE COMMISSION STRUCTURE. This position will be handling calls and leads for 13 new car franchises. Responsibilities Answer incoming sales calls Schedule appointments Communicate with callers in a professional, friendly, and efficient manner Provide basic information to callers who have general inquiries Respond to all sales leads on time Handle customers with integrity and poise and refer incoming calls to the appropriate individual for further assistance Become an automotive product expert Qualifications Excellent communication and organizational skills Experience using Microsoft Office suite Ability to work effectively with customers and employees while handling multiple tasks simultaneously Gossett Motor Cars Benefits: Team-oriented environment Advancement opportunities Affordable Medical Plan Paid vacation (3 weeks) Employee car purchase program On-site mobile health clinic

Respond to routine and some non-routine customer service calls, scheduled maintenance calls, and emergency and after-hours service calls on a timely basis; diagnose, troubleshoot, repair, replace defective parts and debug systems for routine problems; install projects as necessary. Use solid troubleshooting skills to isolate and fix problems in malfunctioning equipment or software. Identifies and resolves problems for many types of service calls including emergency and after-hours calls; analyzes repair requirements and provides customer with appropriate solutions; completes necessary repairs and replacements as needed; exercises judgment in selecting methods, techniques, and evaluation criterion for obtaining results. Executes all service calls in accordance with Federal, State and local regulations as well as company health and safety policies and procedures. Uses solid troubleshooting skills to isolate and fix problems in malfunctioning equipment or software. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to ********************.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: **************************************************** Skills and Requirements Education: High School/GED or equivalent experience Minimum Experience: 5-10 years servicing, integrating, and programming access control systems Experience leading small teams Preferred Experience: (but not required): Relevant field service CCTV experience: Milestone / Genetec Access Control experience: AMAG / Lenel / Genetec / Software House - CCURE / S2 Intrusion experience: DMP / Bosch

Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care. We are more than just a call centre; we are a vital support line and a compassionate ear for some of the most vulnerable members of our communities, and we are seeking a dedicated Customer Service Advisor to join our team. This is a United Kingdom, Homebased position. You must be living in the United Kingdom, with the correct Right to Work in the UK (British passport/VISA etc.) to be considered for this role. Any applications from outside of the UK will not be considered. This role will be working late shifts - 5 x 7.5 hour days between 12pm - 10pm Monday-Sunday and will work some weekends, which could be 1 Saturday or Sunday or on occasions the full weekend and some bank holidays.. The shifts will be a mixture of these hours and a rota will be provided in advance. 12pm - 8pm 1pm - 9pm 2pm - 10pm. Start date: Monday 19th January 2026. This role is perfect for someone who is passionate about providing help to those who need it most. As a Customer Service Advisor in our contact centre, you will play a crucial role in delivering outstanding service to our service users by handling a high volume of calls, emails, and live chats. Partnering with the esteemed charity, Migrant Help, you will provide essential support to Asylum Seekers, making a significant difference in their lives. 1. Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary. 2. Identify and address safeguarding concerns promptly and effectively. 3. Meet customer service standards and performance goals. 4. Respond to difficult and sensitive cases with empathy, patience, and resilience. 5. Deliver information services across multiple channels (telephone, online, email, and live chat). 6. Resolve service user issues proactively, calmly, and professionally. 7. Offer guidance, tailored recommendations, and signposting to Service Users. 8. Follow established processes and adjust to evolving procedures. 9. Manage confidential information with strict adherence to data protection standards. 10. Proactively seek and address feedback to drive continuous improvement in role. Qualifications & Experience • Experience performing under pressure and handling demanding situations whilst staying calm and patient. • Experience maintaining high levels of accuracy and attention to detail in all tasks. • Experience collaborating with diverse teams to achieve common goals. • Ability to solve complex problems and deliver solutions in a timely manner. • Experience managing multiple tasks efficiently, ensuring deadlines are met and quality is maintained. • Ability to resolve conflict, ensuring a positive outcome. • Ability to work independently, demonstrating initiative and good decision-making skills. • Strong written English skills to accurately input and record service user information. Desirable • Experience working with service users with additional needs and adapting to unique requirements. • Awareness of mental health issues and a passion for further learning and development in this area. Individual Competencies • Ability to maintain composure and effectiveness in challenging and sometimes distressing situations, being able to regain stability following setbacks. • Ability to listen and engage with service users, understanding their needs and replying appropriately. • Ability to show empathy towards other's experiences and emotions. • Clear, effective and engaging communication skills with service users. • A positive approach to fostering an encouraging environment for colleagues and service users. • Proficient using a variety of digital software applications, and openness to learning new technologies. • Ability to prioritise time and tasks to meet deadlines and achieve objectives. • An open approach to embracing diverse perspectives and adapting to new ideas and ways of working. • Ability to adapt to changing environments and needs, being flexible and resilient in situations. • Ability to demonstrate the Maximus Values by showcasing integrity, taking accountability for actions and decisions, and upholding high ethical standards. Desirable • Possess cultural awareness, with the ability to respect and interact with people from diverse backgrounds. EEO Statement Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post. We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process. Minimum Salary £ 25,185.00 Maximum Salary £ 25,185.00

Job Description We are seeking an enthusiastic, detail-oriented, and Bilingual (English/Spanish) Call Center Representative to join our team! In this role, you will manage inbound and outbound calls, assist patients with appointments, and provide information about our services across multiple doctors and locations. This position will be primarily based out of our Bartlett office, but must be willing to float between all three locations as needed. WHO WE ARE: At Brink & White Pediatric Dental Associates, we are committed to treating every child like our own. With locations in Bartlett, Lakeland, and Munford, we create a welcoming, fun, and comfortable environment where children receive high-quality dental care designed to support healthy smiles that last a lifetime. Our team is passionate about providing exceptional pediatric dentistry while making each visit a positive experience for both children and their families. Visit our Website: ********************************* WHO WE ARE LOOKING FOR: Someone who has strong communication skills. Ability to understand and interpret policies, procedures and account notes. Ability to examine documents, EOB's, predeterminations and account notes for accuracy and completeness. Ability to conduct tasks and assignments and contributes to team objectives and outcomes as guided. Someone who is detail oriented and has strong organizational skills. Strong PC and data entry skills. Bilingual is a plus! RESPONSIBILITIES: Answer incoming calls and address patient inquiries in a friendly and professional manner. Schedule appointments for multiple doctors and ensure accurate patient information is recorded. Provide information about services, insurance, and other relevant details. Handle patient concerns and resolve issues promptly. Maintain accurate records of calls and patient interactions. We offer a fun and fast-paced work environment with flexible work hours, competitive salaries and excellent benefits packages! Brink & White participates in E-Verify.

Job: Pest Control Service Specialist Rate: $18-24/hr ++ New-employee Bonus Founded in 2013, ClearDefense Pest Control (CDPC) arrived on the scene with a goal to do things a better way. Since then, CDPC has been using its top-of-the-line equipment and green methods to provide top-quality service. These factors have led to immense growth, opening a world of opportunity. CDPC currently serves 20+ markets and is rapidly expanding. Come join our team and start your career with a company with great growth opportunity! We are hiring and willing to train inexperienced applicants (paid training). New employee bonus: $500 for those starting THIS MONTH High-commission opportunities Large biweekly bonuses, seasonal bonuses, and annual bonuses Up to 17 PTO days per year Paid holidays Health and Retirement benefits offered iPad provided Qualified technicians may drive work vehicles to and from work Advancement in operations and sales management are available to qualified employees. Ongoing development through continual training 40-hour work weeks, Monday through Saturday Opportunity The Pest Control Service Specialist utilizes integrated pest-management techniques to prevent and control pest populations while maintaining the utmost in customer service. The technician will work synergistically with the sales team in timely treatments as well as bringing on new accounts. Requirements and Qualities Ambitious and hard working Excellent communication skills Good character and work ethic Growth minded High degree of attention to detail Excellent customer-service skills Ability to lift and carry up to 50 pounds Ability to pass background check and drug screen Valid driver's license and clean driving record Certifications are a plus! Must be 18 years of age Benefits Up to 17 PTO Days Paid Holidays Health Benefits Retirement Benefits: 401K Financial Wellness Program Tuition reimbursement for qualified candidates ClearDefense Pest Control provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. ***Contact office to identify ACTIVE or PASSIVE hiring state*** ***PLEASE FORWARD YOUR RESUME VIA EMAIL*** Salary Description $18-24

Salary Description $18-24

Promotes a high level of customer satisfaction during patient interactions, requiring knowledge of departmental and corporate policies and procedures. Maintains accurate and timely billing information, processes appointments, and daily reconciles charge and payment entries and bank deposit. Incumbents are subject to overtime and callback as required. Performs other duties as assigned. Responsibilities Verifies insurance, communicates regularly with carriers and other regulatory agencies for reimbursement purposes. Performs daily and monthly close out procedures for internal controls and cash balancing. Maintains working knowledge of insurance co-pays and deductible, and workman's compensation protocols to ensure accurate and compliant billing information. Promotes customer satisfaction while maintaining a positive, professional manner in both verbal and nonverbal communication. Possesses comprehensive knowledge of corporate policies and procedures as they relate to clinic operations. Answers telephones, takes and directs messages on a timely basis according to the direction and location appropriate to maintain continuous work flow. Maintains an organized and efficient work environment by keeping files and records neat and orderly to promote a smooth work flow and to ensure confidentiality. Coordinates resources necessary to input accurate data, both demographic and medical, collect appropriate fees at time of service and assist patient with financial counseling when appropriate. Carries out all other duties assigned by the Clinic Manager in a timely manner. Completes assigned goals. Specifications Experience Minimum Required Preferred/Desired One year's current experience with insurance billing and/or medical collection and medical terminology. Education Minimum Required Skill in communicating clearly and effectively using standard English in written, oral and verbal format to achieve high productivity and efficiency. Skill to write legibly and record information accurately as necessary to perform job duties. Preferred/Desired Collegiate or medical trade completion. Associates Degree Training Minimum Required Preferred/Desired Special Skills Minimum Required Type 30 wpm, 10 key experience, Excellent customer relations skills. Basic knowledge of Windows applications. Current knowledge of medical terminology. Preferred/Desired Proficient with 10-key. Licensure None Minimum Required Preferred/Desired

Job DescriptionSalary: $40K Base Salary Local Moving Specialist Inbound Sales, Virtual Estimates, & Ready Roles Sales Department: Sales & Business Development Reports to: Sales Team Lead Position Overview The Local Moving Specialist is responsible for handling inbound moving estimates, conducting virtual estimates for local and long-distance moves, executing the Realtor Program, selling Ready Roles services, and driving corporate relocation and property management partnerships. This role operates as the primary inbound sales representative in the queue, conducting virtual estimates for local moves under 4,000 sq. ft., long-distance moves under 2,000 sq. ft., and referring larger long-distance moves to the Head Sales Specialist for on-site estimates. Additionally, this position is the companys go-to salesperson for Ready Roles, conducting virtual consultations with moving companies and converting inquiries into Ready Roles placements. The Local Moving Specialist is required to follow the 5X Follow-Up System to maximize conversion rates and ensure no lead is lost. Key Responsibilities Inbound Sales Queue & Virtual Estimate Management Serve as the first point of contact for inbound moving inquiries, handling calls, web inquiries, and virtual appointment requests. Conduct virtual estimates for: Local moves under 4,000 sq. ft. Long-distance moves under 2,000 sq. ft. Schedule on-site estimates with the Head Sales Specialist for: Long-distance moves over 2,000 sq. ft. Complex residential moves requiring an in-person assessment. Ensure all inbound leads are promptly engaged and scheduled for virtual estimates to maximize efficiency. Track all estimates & appointments in the CRM, ensuring proper follow-ups. 5X Follow-Up Process & Lead Conversion Follow the 5X Follow-Up Rule for all inbound estimates, ensuring proper engagement before marking a lead as lost. Confirm all virtual estimate appointments via text, call, and email to minimize no-shows. Re-engage unbooked leads with urgency messaging and tailored solutions to push conversions. Work with the Inside Sales Manager (PH Team) to ensure all unbooked estimates receive structured follow-ups. Ready Roles Sales & Virtual Consultations Manage the Ready Roles virtual sales queue, ensuring all inbound inquiries are addressed and scheduled. Conduct virtual consultations with moving companies looking to integrate virtual assistants into their operations. Guide clients through the Ready Roles sales process, explaining how virtual assistants can support their business. Ensure all Ready Roles consultations result in a clear next stepwhether its placement, follow-up, or further discussion. Log all Ready Roles inquiries in CRM and track conversion rates for placement success. Coordinate with the Ready Roles fulfillment team to ensure smooth onboarding for new clients. Execute structured follow-ups on all Ready Roles leads, ensuring that no sales opportunities are lost. Realtor Program Relationship Management & Growth Manage and engage with 25 of the top 200 Realtors, ensuring consistent referrals. Attend at least two Realtor networking events per quarter to maintain relationships and generate new move leads. Track all Realtor touchpoints in the CRM, ensuring full transparency in referral activity. Work closely with the Sales Team Lead to ensure Realtor outreach is executed across the sales team. Chamber of Commerce Representation & Local Networking Represent Big League Movers at a local Chamber of Commerce (TBD based on employees residence). Engage with local businesses, apartment communities, and real estate professionals to drive referral growth. Track and report Chamber-generated leads, ensuring follow-ups occur within 48 hours. HR Manager & Corporate Relocation Program Development Maintain active membership in the Society for Human Resource Management (SHRM) and attend SHRM events monthly. Meet with customers relocating for work and connect with their HR departments to establish corporate relocation partnerships. Develop and implement structured relocation packages to simplify moves for companies relocating employees. Schedule & conduct at least one HR presentation per month to position Big League Movers as the preferred corporate relocation provider. Property Management, Apartment & Self-Storage Partnerships Maintain active membership in the local Apartment Association and attend networking events monthly. Develop partnerships with property managers, apartment leasing agents, and self-storage leasing agents to generate ongoing move referrals. Schedule & conduct at least one presentation per month for apartment managers, leasing agents, or self-storage operators to strengthen referral partnerships. Track & report all property manager and apartment-generated leads, ensuring follow-ups occur within 48 hours. Sales Performance & Follow-Up Strategy Adhere to the 5X Follow-Up Rule for all estimates, ensuring full engagement before marking a lead as lost. Ensure accurate CRM tracking of all lead interactions, referral partnerships, Ready Roles sales, and corporate relocation leads. Generate weekly reports on estimate conversion rates, Realtor engagement success, Ready Roles consultation bookings, and business development progress. Success Metrics (KPIs) Estimate-to-Booking Rate: 50%+ conversion for moves under 4,000 sq. ft. Realtor Program Engagement: Consistent touchpoints with 25 assigned Realtors & 5+ referrals per month. Local Move Growth: Attract 20+ new local move clients per month from inbound and referral sources. Follow-Up Compliance: 100% of leads receive structured follow-up per the 5X Rule. HR & Corporate Relocation Growth: Secure at least 2 new HR relocation partnerships per quarter. SHRM Participation: Attend SHRM events monthly & present to HR managers quarterly. Property Manager & Apartment Growth: Develop at least 5 active referral relationships per quarter. Apartment Association Participation: Attend Apartment Association events monthly & present to leasing agents quarterly. Ready Roles Sales: Convert Ready Roles consultation inquiries into successful placements, hitting monthly sales targets. Networking ROI: Convert 10+ move leads per month from Realtor & Chamber networking efforts. Why This Role Matters The Local Moving Specialist is the primary driver of inbound move sales, Realtor engagement, Ready Roles sales, and corporate relocation growth. By managing the sales queue, executing structured follow-ups, and developing business relationships, this role directly impacts move bookings, consulting sales, and referral-driven growth. Key Outcomes: Higher virtual estimate & on-site booking conversion rates. Expanded Realtor Program with consistent referral growth. Increased move bookings through Chamber of Commerce & apartment community partnerships. Established corporate relocation packages with HR managers to generate consistent employee relocation leads. Increased Ready Roles consultation sales through structured virtual engagement. Faster lead response times & optimized follow-ups, reducing lost opportunities. This position is ideal for a results-driven sales professional who thrives in networking, referral partnerships, and high-volume lead conversion.

The Client Specialist role supports the line of business by providing exceptional service and operational support to associates and clients. This role is responsible for managing client requests, facilitating account operations, and ensuring the accuracy and completion of documentation and transactions. The Client Specialist acts as a liaison between clients, associates, and internal partners to deliver a seamless client experience and support growth initiatives. This role places emphasis on relationship management and serving needs for teams and their portfolio of clients. ESSENTIAL DUTIES AND RESPONSIBILITIES • Open new accounts and ensure complete, accurate documentation is obtained from clients • Collect and review entity due diligence, Know Your Customer (KYC), and beneficial ownership information to satisfy compliance requirements • Image and index all deposit and client documentation to ensure proper recordkeeping • Perform account maintenance, including adding/removing signers and updating client records • Respond to client inquiries regarding bank products, services, account details, and policies; conduct account research, file and process fraud claims • Proactively identify cross-selling opportunities, recommending additional bank products and services that align with clients' operational needs • Demonstrate comprehensive knowledge of banking systems, internal processes, tools and resources available to associates, and controls designed to protect the bank and our clients • Research and resolve exceptions in required documentation; loan, collateral and deposit exceptions, assist with past dues • Provide loan support to relationship teams, collection of payments and fees, processing advances on lines of credit • Demonstrate knowledge of the loan documentation process, including the ability to identify and differentiate internal loan documents, as well as an understanding of attorney-prepared documentation • Collaborate with Loan Operations, Treasury Management and Deposit Operations to ensure ongoing, satisfactory monitoring of lending, depository and Treasury Management services for clients • Assist in generating reports from banking systems and platforms, accurately compiling relevant data in alignment with line of business and reporting needs, if requested • Assist with the preparation of bank materials, such as presentations, reports, client communications, or product information packets to support relationship management and client engagement strategies, if requested • Perform other duties and responsibilities as assigned SUPERVISORY RESPONSIBILITIES No supervisory responsibilities QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Additionally, the qualifications listed below are representative of the knowledge, skills, and/or abilities required in this position: High school diploma or equivalent and 5+ years of experience or equivalent combination of education and experience. COMPUTER AND OFFICE EQUIPMENT SKILLS Microsoft Office suite CERTIFICATES, LICENSES, REGISTRATIONS (Ex: CPA, Series 6 or 7 license, etc) None required About Us First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at ********************* Benefit Highlights • Medical with wellness incentives, dental, and vision • HSA with company match • Maternity and parental leave • Tuition reimbursement • Mentor program • 401(k) with 6% match • More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits Follow Us Facebook X formerly Twitter LinkedIn Instagram YouTube

We are seeking an enthusiastic, detail-oriented, and Bilingual (English/Spanish) Call Center Representative to join our team! In this role, you will manage inbound and outbound calls, assist patients with appointments, and provide information about our services across multiple doctors and locations. This position will be primarily based out of our Bartlett office, but must be willing to float between all three locations as needed. WHO WE ARE: At Brink & White Pediatric Dental Associates, we are committed to treating every child like our own. With locations in Bartlett, Lakeland, and Munford, we create a welcoming, fun, and comfortable environment where children receive high-quality dental care designed to support healthy smiles that last a lifetime. Our team is passionate about providing exceptional pediatric dentistry while making each visit a positive experience for both children and their families. Visit our Website: ********************************* WHO WE ARE LOOKING FOR: Someone who has strong communication skills. Ability to understand and interpret policies, procedures and account notes. Ability to examine documents, EOB's, predeterminations and account notes for accuracy and completeness. Ability to conduct tasks and assignments and contributes to team objectives and outcomes as guided. Someone who is detail oriented and has strong organizational skills. Strong PC and data entry skills. Bilingual is a plus! RESPONSIBILITIES: Answer incoming calls and address patient inquiries in a friendly and professional manner. Schedule appointments for multiple doctors and ensure accurate patient information is recorded. Provide information about services, insurance, and other relevant details. Handle patient concerns and resolve issues promptly. Maintain accurate records of calls and patient interactions. We offer a fun and fast-paced work environment with flexible work hours, competitive salaries and excellent benefits packages! Brink & White participates in E-Verify.

We're a world-class financial technology company that is passionate about what we do. Evolve has been voted a Top Workplace for the last seven years and has been named a Inc. 5000 fastest growing company. As an Evolve Financial Services Specialist in our world class customer support center you will have the opportunity to serve our Evolve legacy division clients, as well as, the end-users of our cutting-edge Fintech clients. Your role in delivering an amazing experience for these clients is at the leading edge of banking and financial technology. You'll have the opportunity to interact and support clients through voice calls, emails, chat, SMS, social media and more using the latest technology and support tools. Inquiries will run the gamut across many banking products from checking accounts, cards, online banking, bill pay and much more! Because we provide service to the end-users of our clients, you will have the opportunity to be a brand ambassador for our Fintech - the experience you deliver directly influences our and their reputation and customer loyalty - a big responsibility. Specialists will work both individually and in a team environment to ensure customers' banking and financial technology needs are recognized and efficiently met. Every customer interaction is considered an opportunity to deepen the bank/client relationships while delivering on Evolve's brand. Main Job Tasks and Responsibilities: Quickly and accurately answer customer inquiries in a professional and energetic fashion following our defined Customer Experience Guide. Deliver exceptional service to our customer by going out of the way to resolve their issues/concerns. Provide first call resolution - respond to and resolve, during the first call, customer service inquires and issues by identifying the topic and type of assistance the caller needs by asking clarifying questions. Identify and offer customers the products and services they need and want to succeed financially. Help guide and educate customers about the fundamentals and benefits of products being serviced/offered. Meet and/or exceed established team goals for quality and productivity. Recognize and escalate issues (systematic, product, etc.) that negatively impact the customer experience through the appropriate channel(s). Education and Experience: Associate or bachelor's degree. Banking experience required. Customer Support Center experience. General banking industry business knowledge. A plus - Bilingual in English and Spanish - ability to read, write and speak both languages without limitation or assistance. 2+ year of customer service experience. Key Competencies: Passion for customer experience and for assisting internal/external customers. Excellent verbal and written communication skills with emphasis on proper grammar, etiquette, and voice qualities such as tone, inflection and enunciation. Must be passionate about contributing to an organization focused on continuously improving customer experiences. Problem solving ability and customer advocacy. Strong computer skills and the ability to utilize multiple computer applications simultaneously. Close attention to detail, demonstrate positive attitude and professional demeanor - practicing strict confidentiality for all sensitive information.

Job DescriptionDescription: Job: Pest Control Service Specialist Rate: $18-24/hr ++ New-employee Bonus Founded in 2013, ClearDefense Pest Control (CDPC) arrived on the scene with a goal to do things a better way. Since then, CDPC has been using its top-of-the-line equipment and green methods to provide top-quality service. These factors have led to immense growth, opening a world of opportunity. CDPC currently serves 20+ markets and is rapidly expanding. Come join our team and start your career with a company with great growth opportunity! We are hiring and willing to train inexperienced applicants (paid training). New employee bonus: $500 for those starting THIS MONTH High-commission opportunities Large biweekly bonuses, seasonal bonuses, and annual bonuses Up to 17 PTO days per year Paid holidays Health and Retirement benefits offered iPad provided Qualified technicians may drive work vehicles to and from work Advancement in operations and sales management are available to qualified employees. Ongoing development through continual training 40-hour work weeks, Monday through Saturday Opportunity The Pest Control Service Specialist utilizes integrated pest-management techniques to prevent and control pest populations while maintaining the utmost in customer service. The technician will work synergistically with the sales team in timely treatments as well as bringing on new accounts. Requirements and Qualities Ambitious and hard working Excellent communication skills Good character and work ethic Growth minded High degree of attention to detail Excellent customer-service skills Ability to lift and carry up to 50 pounds Ability to pass background check and drug screen Valid driver's license and clean driving record Certifications are a plus! Must be 18 years of age Benefits Up to 17 PTO Days Paid Holidays Health Benefits Retirement Benefits: 401K Financial Wellness Program Tuition reimbursement for qualified candidates ClearDefense Pest Control provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. ***Contact office to identify ACTIVE or PASSIVE hiring state*** ***PLEASE FORWARD YOUR RESUME VIA EMAIL*** Requirements:

Salary Description $18-24

Local Moving Specialist - Inbound Sales, Virtual Estimates, & Ready Roles Sales 📋 Department: Sales & Business Development 📈 Reports to: Sales Team Lead The Local Moving Specialist is responsible for handling inbound moving estimates, conducting virtual estimates for local and long-distance moves, executing the Realtor Program, selling Ready Roles services, and driving corporate relocation and property management partnerships. This role operates as the primary inbound sales representative in the queue, conducting virtual estimates for local moves under 4,000 sq. ft., long-distance moves under 2,000 sq. ft., and referring larger long-distance moves to the Head Sales Specialist for on-site estimates. Additionally, this position is the company's go-to salesperson for Ready Roles, conducting virtual consultations with moving companies and converting inquiries into Ready Roles placements. The Local Moving Specialist is required to follow the 5X Follow-Up System to maximize conversion rates and ensure no lead is lost. 🔹 Key Responsibilities 📞 Inbound Sales Queue & Virtual Estimate Management ✅ Serve as the first point of contact for inbound moving inquiries, handling calls, web inquiries, and virtual appointment requests. ✅ Conduct virtual estimates for: • Local moves under 4,000 sq. ft. • Long-distance moves under 2,000 sq. ft. ✅ Schedule on-site estimates with the Head Sales Specialist for: • Long-distance moves over 2,000 sq. ft. • Complex residential moves requiring an in-person assessment. ✅ Ensure all inbound leads are promptly engaged and scheduled for virtual estimates to maximize efficiency. ✅ Track all estimates & appointments in the CRM, ensuring proper follow-ups. 📢 5X Follow-Up Process & Lead Conversion ✅ Follow the 5X Follow-Up Rule for all inbound estimates, ensuring proper engagement before marking a lead as lost. ✅ Confirm all virtual estimate appointments via text, call, and email to minimize no-shows. ✅ Re-engage unbooked leads with urgency messaging and tailored solutions to push conversions. ✅ Work with the Inside Sales Manager (PH Team) to ensure all unbooked estimates receive structured follow-ups. 🖥️ Ready Roles Sales & Virtual Consultations ✅ Manage the Ready Roles virtual sales queue, ensuring all inbound inquiries are addressed and scheduled. ✅ Conduct virtual consultations with moving companies looking to integrate virtual assistants into their operations. ✅ Guide clients through the Ready Roles sales process, explaining how virtual assistants can support their business. ✅ Ensure all Ready Roles consultations result in a clear next step-whether it's placement, follow-up, or further discussion. ✅ Log all Ready Roles inquiries in CRM and track conversion rates for placement success. ✅ Coordinate with the Ready Roles fulfillment team to ensure smooth onboarding for new clients. ✅ Execute structured follow-ups on all Ready Roles leads, ensuring that no sales opportunities are lost. 🏡 Realtor Program - Relationship Management & Growth ✅ Manage and engage with 25 of the top 200 Realtors, ensuring consistent referrals. ✅ Attend at least two Realtor networking events per quarter to maintain relationships and generate new move leads. ✅ Track all Realtor touchpoints in the CRM, ensuring full transparency in referral activity. ✅ Work closely with the Sales Team Lead to ensure Realtor outreach is executed across the sales team. 📢 Chamber of Commerce Representation & Local Networking ✅ Represent Big League Movers at a local Chamber of Commerce (TBD based on employee's residence). ✅ Engage with local businesses, apartment communities, and real estate professionals to drive referral growth. ✅ Track and report Chamber-generated leads, ensuring follow-ups occur within 48 hours. 🏢 HR Manager & Corporate Relocation Program Development ✅ Maintain active membership in the Society for Human Resource Management (SHRM) and attend SHRM events monthly. ✅ Meet with customers relocating for work and connect with their HR departments to establish corporate relocation partnerships. ✅ Develop and implement structured relocation packages to simplify moves for companies relocating employees. ✅ Schedule & conduct at least one HR presentation per month to position Big League Movers as the preferred corporate relocation provider. 🏢 Property Management, Apartment & Self-Storage Partnerships ✅ Maintain active membership in the local Apartment Association and attend networking events monthly. ✅ Develop partnerships with property managers, apartment leasing agents, and self-storage leasing agents to generate ongoing move referrals. ✅ Schedule & conduct at least one presentation per month for apartment managers, leasing agents, or self-storage operators to strengthen referral partnerships. ✅ Track & report all property manager and apartment-generated leads, ensuring follow-ups occur within 48 hours. 📊 Sales Performance & Follow-Up Strategy ✅ Adhere to the 5X Follow-Up Rule for all estimates, ensuring full engagement before marking a lead as lost. ✅ Ensure accurate CRM tracking of all lead interactions, referral partnerships, Ready Roles sales, and corporate relocation leads. ✅ Generate weekly reports on estimate conversion rates, Realtor engagement success, Ready Roles consultation bookings, and business development progress. 🔹 Success Metrics (KPIs) 📌 Estimate-to-Booking Rate: 50%+ conversion for moves under 4,000 sq. ft. 📌 Realtor Program Engagement: Consistent touchpoints with 25 assigned Realtors & 5+ referrals per month. 📌 Local Move Growth: Attract 20+ new local move clients per month from inbound and referral sources. 📌 Follow-Up Compliance: 100% of leads receive structured follow-up per the 5X Rule. 📌 HR & Corporate Relocation Growth: Secure at least 2 new HR relocation partnerships per quarter. 📌 SHRM Participation: Attend SHRM events monthly & present to HR managers quarterly. 📌 Property Manager & Apartment Growth: Develop at least 5 active referral relationships per quarter. 📌 Apartment Association Participation: Attend Apartment Association events monthly & present to leasing agents quarterly. 📌 Ready Roles Sales: Convert Ready Roles consultation inquiries into successful placements, hitting monthly sales targets. 📌 Networking ROI: Convert 10+ move leads per month from Realtor & Chamber networking efforts. 🚀 Why This Role Matters The Local Moving Specialist is the primary driver of inbound move sales, Realtor engagement, Ready Roles sales, and corporate relocation growth. By managing the sales queue, executing structured follow-ups, and developing business relationships, this role directly impacts move bookings, consulting sales, and referral-driven growth. 📌 Key Outcomes: ✅ Higher virtual estimate & on-site booking conversion rates. ✅ Expanded Realtor Program with consistent referral growth. ✅ Increased move bookings through Chamber of Commerce & apartment community partnerships. ✅ Established corporate relocation packages with HR managers to generate consistent employee relocation leads. ✅ Increased Ready Roles consultation sales through structured virtual engagement. ✅ Faster lead response times & optimized follow-ups, reducing lost opportunities. 💡 This position is ideal for a results-driven sales professional who thrives in networking, referral partnerships, and high-volume lead conversion.

The Mortgage Warehouse is a hybrid position which combines elements of both a traditional Commercial Lending Client Specialist and a Loan Operations Specialist. The Mortgage Warehouse Client Specialist provides customer service support and loan operations support to the high-value clients of the Mortgage Warehouse Lending Group. The Mortgage Warehouse Client Specialist works closely with the Warehouse Lending Relationship Managers (RM) and Portfolio Managers to service the client's daily transaction requirements and periodic needs for special services. The Mortgage Warehouse Client Specialist performs a variety of routine and non-routine functions in accordance with standard procedures including collateral onboarding and management, loan advance and repayment transactions, data integrity and quality control, and reporting, all of which is done in a direct client-contact environment. The Mortgage Warehouse Client Specialist partners with other departments and/or outside agencies to resolve problems. Essential Duties and Responsibilities: Receive credit line advance requests from clients and verify accuracy and data integrity. Set-up mortgage loan collateral description as specified by clients. Perform loan advances in loan system and send out-bound wire transfer to recipients specified by clients. Provide wire tracking information as needed by clients. Receive in-bound wire transfers which represent repayment proceeds from secondary market loan purchasers. Interact with clients to determine which mortgage loans are being purchased by secondary market. Perform payment transactions in loan system as specified by clients. Receive and review collateral (original mortgage notes) from clients. Interact with clients to resolve collateral discrepancies/issues. Image collateral and file electronically in loan system. Perfect collateral by preparing and attaching bailee notices. Send perfected collateral to destination specified by clients. Receive and manage returned collateral. Perform EOD balancing of both monetary and collateral activity. Prepare and disseminate daily and monthly reports for internal and client use. Education and/or Work Experience Requirements: 0-2 years of general banking, transaction and customer support experience Accurate typing, spelling and grammar skills. Proficient with applicable computer software. Excellent written and oral communication skills. Analytical and customer support skills. Strong organizational skills. Strong customer service skills. Strong problem resolution skills. Decision making skills. Critical thinking skills Leadership skills. Physical Requirements: Precise hand/eye coordination Basic keyboarding or other repetitive motions About Us First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at ********************* Benefit Highlights • Medical with wellness incentives, dental, and vision • HSA with company match • Maternity and parental leave • Tuition reimbursement • Mentor program • 401(k) with 6% match • More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits Follow Us Facebook X formerly Twitter LinkedIn Instagram YouTube