Love being outside, working with people, and creating unforgettable moments? As a Night Operations Specialist for the Enchanted Forest Experience at Big Sky Resort, you'll bring a touch of magic to our guests' evenings. This one-of-a-kind event features a dreamy nighttime walk through a lit forest, complete with glowing lights, cozy fire pits, and Instagram-worthy photo stops. You'll help set the scene, keep the magic alive, and make sure every guest walks away with a smile.
This is a role for self-starters who thrive in the outdoors, enjoy guest interaction, and like a job that's always moving.
Responsibilities
Prep the Enchanted Forest trail each day by maintaining pathways, building fires, and setting up supplies
Greet and check in guests, scan tickets, answer questions, and provide clear directions
Rotate between different roles each shift, from trail maintenance to guest interaction
Bring positive energy to the guest experience throughout the evening walk
Collaborate with Lift Operations, Ski Patrol, and the Road Crew to ensure smooth operations
Be ready to step up and work independently when needed
Work Schedule:
Shifts run Wednesday through Saturday, from 12 PM to 10 PM, beginning in the Mountain Village and transitioning up to the Enchanted Forest. Expect to be outdoors in all types of mountain weather, including cold and wind, both day and night.
Qualifications
* Comfortable working outside in variable weather and snow conditions
* Able to hike, lift, and handle physical tasks in a cold, dynamic environment
* Previous guest service experience is a bonus, but not required
* Skiing or snowboarding experience is helpful, but we'll train the right person
* Strong communication skills and a genuinely friendly personality
* Reliable, punctual, and excited to be part of something unique
All full time seasonal team members can enjoy the following benefits:
FREE All Mountain Ski Pass and eligibility for Free or Discounted Tickets to other Montana Mountains and Boyne Resort properties
Discounted vouchers for skiing at Big Sky Resort for friends and family
Discounted ski/snowboard rentals with a free team member lesson
25%-50% off F&B and Retail at all Boyne outlets
Eligibility for affordable Team Member Housing
Lodging discounts for friends and family
Discounted Lone Mountain Ranch Cross Country Ski Trail Pass
Wellness Day and Eligibility for PTO
Monthly team member events
$21k-30k yearly est. 3d ago
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Underwriting Service Specialist
Arch Capital Group Ltd. 4.7
Service specialist job in Montana
With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility℠.
Primary Responsibilities may include but not limited to:
* Policy & endorsement issuance
* File documentation and set-up
* Review account information for data entry into appropriate systems
* Order, prepare and/or update reports
* Policy Rating and/or initial entry into rating model
* Processing of various underwriting transactions and requests
* Correspond with brokers for information at Underwriter's request
* Booking/Invoicing
* Coordinate services with other services units, as needed
* Other duties and special projects as assigned
Key Competencies
* Analytical and problem solving ability
* Detail-oriented
* Customer-focused
* Collaborative and team-oriented
* Strong communication and organizational skills
Education and Experience
* Bachelor's Degree preferred
* 2+ Years experience in same or related field
#LI-JD1
#LI-Remote
For individuals assigned or hired to work in the location(s) indicated below, the base salary range is provided. Range is as of the time of posting. Position is incentive eligible.
$55,000 - $79,900/year (San Francisco, LA, Seattle, WA)
* Total individual compensation (base salary, short & long-term incentives) offered will take into account a number of factors including but not limited to geographic location, scope & responsibilities of the role, qualifications, talent availability & specialization as well as business needs. The above pay range may be modified in the future.
* Arch is committed to helping employees succeed through our comprehensive benefits package that includes multiple medical plans plus dental, vision and prescription drug coverage; a competitive 401k with generous matching; PTO beginning at 20 days per year; up to 12 paid company holidays per year plus 2 paid days of Volunteer Time Offer; basic Life and AD&D Insurance as well as Short and Long-Term Disability; Paid Parental Leave of up to 10 weeks; Student Loan Assistance and Tuition Reimbursement, Backup Child and Elder Care; and more. Click here to learn more on available benefits.
Do you like solving complex business problems, working with talented colleagues and have an innovative mindset? Arch may be a great fit for you. If this job isn't the right fit but you're interested in working for Arch, create a job alert! Simply create an account and opt in to receive emails when we have job openings that meet your criteria. Join our talent community to share your preferences directly with Arch's Talent Acquisition team.
For Colorado Applicants - The deadline to submit your application is:
December 09, 2025
14400 Arch Insurance Group Inc.
$55k-79.9k yearly Auto-Apply 6d ago
Farmers Insurance Customer Retention Specialist
Tamara Majszak Farmers Insurance
Service specialist job in Bozeman, MT
Job Description
Dont wait, take the next step in your career today. Tamara Majszak Farmers Insurance in Bozeman, Montana, is looking for a motivated and dynamic individual to join our team as a Full-Time Customer Service Representative. If you have a passion for delivering excellent customer service and enjoy working in a proactive environment and building rapport with others, this is the role for you. No prior experience in insurance? No problem! This is the perfect opportunity to transfer your experience to break into a new industry. Youll have the opportunity to grow your knowledge and youll benefit from additional avenues for growth and advancement. We will teach you everything you need to know. Are you an Experienced CSR? Incredible! You will benefit from continued training and education as well as career development and advancement opportunities. Continue growing your knowledge with our mentorship and training. You will also have the opportunity for advancement and the option to transition into sales if desired.
Apply now
to join our team and our commitment to customer satisfaction and success.
Benefits
Annual Base Salary + Bonus Opportunities
Paid Time Off (PTO)
Health Insurance
Dental Insurance
Vision Insurance
Disability Insurance
Parental Leave
Hands on Training
Mon-Fri Schedule
Career Growth Opportunities
Responsibilities
Process customer policy change requests.
Handle all incoming claim calls from customers and follow-up.
Complete Evidence of Insurance requests.
Take premium payments from customers.
Answer incoming phone calls on the first ring.
Return all phone messages promptly.
Requirements
Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.
Be a great self-starter with a sense of urgency.
Create relationships from a cold start.
Proficiency to multi-task, follow-thru and follow-up.
Excellent Communication/interpersonal skills.
Professional phone etiquette.
Follow through and exceed current and prospective client expectations.
Great Customer Service Skills.
Problem-Solving Capabilities.
A Property & Casualty insurance license is required.
$28k-36k yearly est. 2d ago
Customer Service Advisor - Migrant Help
Maximus 4.3
Service specialist job in Billings, MT
Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
We are more than just a call centre; we are a vital support line and a compassionate ear for some of the most vulnerable members of our communities, and we are seeking a dedicated Customer Service Advisor to join our team.
This is a United Kingdom, Homebased position. You must be living in the United Kingdom, with the correct Right to Work in the UK (British passport/VISA etc.) to be considered for this role. Any applications from outside of the UK will not be considered.
This role will be working late shifts - 5 x 7.5 hour days between 12pm - 10pm Monday-Sunday and will work some weekends, which could be 1 Saturday or Sunday or on occasions the full weekend and some bank holidays.. The shifts will be a mixture of these hours and a rota will be provided in advance.
12pm - 8pm
1pm - 9pm
2pm - 10pm.
Start date: Monday 19th January 2026.
This role is perfect for someone who is passionate about providing help to those who need it most. As a Customer Service Advisor in our contact centre, you will play a crucial role in delivering outstanding service to our service users by handling a high volume of calls, emails, and live chats. Partnering with the esteemed charity, Migrant Help, you will provide essential support to Asylum Seekers, making a significant difference in their lives.
1. Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary.
2. Identify and address safeguarding concerns promptly and effectively.
3. Meet customer service standards and performance goals.
4. Respond to difficult and sensitive cases with empathy, patience, and resilience.
5. Deliver information services across multiple channels (telephone, online, email, and live chat).
6. Resolve service user issues proactively, calmly, and professionally.
7. Offer guidance, tailored recommendations, and signposting to Service Users.
8. Follow established processes and adjust to evolving procedures.
9. Manage confidential information with strict adherence to data protection standards.
10. Proactively seek and address feedback to drive continuous improvement in role.
Qualifications & Experience
• Experience performing under pressure and handling demanding situations whilst staying calm and patient.
• Experience maintaining high levels of accuracy and attention to detail in all tasks.
• Experience collaborating with diverse teams to achieve common goals.
• Ability to solve complex problems and deliver solutions in a timely manner.
• Experience managing multiple tasks efficiently, ensuring deadlines are met and quality is maintained.
• Ability to resolve conflict, ensuring a positive outcome.
• Ability to work independently, demonstrating initiative and good decision-making skills.
• Strong written English skills to accurately input and record service user information.
Desirable
• Experience working with service users with additional needs and adapting to unique requirements.
• Awareness of mental health issues and a passion for further learning and development in this area.
Individual Competencies
• Ability to maintain composure and effectiveness in challenging and sometimes distressing situations, being able to regain stability following setbacks.
• Ability to listen and engage with service users, understanding their needs and replying appropriately.
• Ability to show empathy towards other's experiences and emotions.
• Clear, effective and engaging communication skills with service users.
• A positive approach to fostering an encouraging environment for colleagues and service users.
• Proficient using a variety of digital software applications, and openness to learning new technologies.
• Ability to prioritise time and tasks to meet deadlines and achieve objectives.
• An open approach to embracing diverse perspectives and adapting to new ideas and ways of working.
• Ability to adapt to changing environments and needs, being flexible and resilient in situations.
• Ability to demonstrate the Maximus Values by showcasing integrity, taking accountability for actions and decisions, and upholding high ethical standards.
Desirable
• Possess cultural awareness, with the ability to respect and interact with people from diverse backgrounds.
EEO Statement
Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.
We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.
Minimum Salary
£
25,185.00
Maximum Salary
£
25,185.00
$30k-34k yearly est. 4d ago
Test Content Services Specialist
Psi Services 4.5
Service specialist job in Helena, MT
**Title:** Test Content ServicesSpecialist **Salary:** $55K **About PSI** We are PSI Services. We power world leading tests. Delivered with trusted science and the very best test taker experience. PSI supports test-takers on their journey to pursuing dreams and gaining certifications that are important to them. They believe that their dreams are worth working for; that their dreams are worth the effort. And we believe that too. This is our core purpose, to empower people to achieve their dreams. We do this by being the best provider of workforce solutions, which foster both technology and science to deliver the best solutions for our test takers.
We are searching for top talent to join our PSI team and help grow our products and services. We have a creative, supportive and inclusive culture where we empower people in their careers to be their authentic self and make the most of their great talent.
At PSI, we are committed to helping people meet their potential and we believe that promoting diversity, equity and inclusion is critical to our success. That's why you'll find these ideals are intrinsic to our company culture and applied throughout the employee lifecycle.
Learn more about what we do at: *************************
**About the Role**
The Test Content ServicesSpecialist applies technical expertise in exam content management, database management, and project management to the publication and
maintenance of certification exams. The Test Content ServicesSpecialist will import
exam content from client representatives, prepare and configure exams for publication, and perform quality checks for publication and maintenance of exam forms in PSI's
proprietary item banking and exam delivery software.
- This is a full-time permanent role, with flexible hours around core office availability
Monday to Friday. The role can be performed remotely in the US, UK, or Sweden, with
occasional travel for meetings, events and workshops.
**Role Responsibilities**
- Onboard new clients and determine appropriate test setup based on client requirements.
- Intake new exams for existing clients and publish exams according to established timeline requirements.
- Develop and maintain timelines for test publication activities and track progress in project management ticketing software.
- Format files to import client content into item banking and test delivery software, and ensure all data is imported accurately.
- Prepare tests for publication and implement live updates to tests.
- Collaborate with Information Technology personnel and/or Test Content Services Manager to provide software support and training for clients.
- Identify potential test publication issues, troubleshoot, and suggest possible solutions to problems.
- Conduct quality control according to department procedures and address issues.
- Support other Content Management teams with tasks related to test publication.
- Participate in the development and maintenance of documentation of Test Content Services work processes and associated technology tools, including system user guides.
- Maintain in-depth and up-to-date knowledge of proprietary item banking and exam delivery software.
**Knowledge, Skills and Experience Requirements**
▪ Bachelor's degree level preferred
▪ 1+ years' experience exam publication, item bank management and/or database management.
▪ Strong communication skills required.
▪ Ability to approach problems with creative problem solving.
▪ Proficiency with Microsoft Office applications.
▪ Experience with Jira a plus.
▪ Experience with XML, HTML and QTI file formats preferred Benefits
At PSI, our culture is to be transparent and fair. That's why all of our roles have been benchmarked at a competitive rate against the local market they are based in. To be transparent all of our adverts now include the salary so you can see if we align with your expectations when looking for your next role.
In addition to a competitive salary, we offer a comprehensive benefits package and supportive culture when you join us. This includes:
+ 401k/Pension/Retirement Plan - with country specific employer %
+ Enhanced PTO/Annual Leave
+ Medical insurance - country specific
+ Dental, Vision, Life and Short Term Disability for US
+ Flexible Spending Accounts - for the US
+ Medical Cashback plan covering vision, dental and income protection for UK
+ Employee Assistance Programme
+ Commitment and understanding of work/life balance
+ Dedicated DE&I group that drive core people initiatives
+ A culture of embracing wellness, including regular global initiatives
+ Access to supportive and professional mechanisms to help you plan for your future
+ Volunteer Day and a culture of giving back to our community and industry through volunteering opportunities
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.
$55k yearly 14d ago
CUSTOMER CARE EXPERT ZARA HOME BEOGRAD
Inditex
Service specialist job in Belgrade, MT
See description here ************ inditexcareers. com/portalweb/documents/10***********40/marca-zh-gallery-grid-top-left.
jpg/2bd84bb6-ef71-1297-ba41-149356e42134?t=***********85
$34k-65k yearly est. 45d ago
Client Success Renewals Specialist
Norstella
Service specialist job in Helena, MT
Norstella is a premier and critical global life sciences data and AI solutions provider dedicated to improving patient access to life-saving therapies. Norstella supports pharmaceutical and biotech companies across the full drug development lifecycle - from pipeline to patient. Our mission is simple: to help our clients bring therapies to market faster and more efficiently, ultimately impacting patient lives.
Norstella unites market-leading brands - Citeline, Evaluate, MMIT, Panalgo, Skipta and The Dedham Group and delivers must-have answers and insights, leveraging AI, for critical strategic, clinical, and commercial decision-making. We help our clients:
+ Accelerate the drug development cycle
+ Assess competition and bring the right drugs to market
+ Make data driven commercial and financial decisions
+ Match and recruit patients for clinical trials
+ Identify and address barriers to therapies
Norstella serves most pharmaceutical and biotech companies around the world, along with regulators like the FDA, and payers. By providing critical proprietary data supporting AI-driven workflows, Norstella helps clients make decisions faster and with greater confidence. Norstella's investments in AI are transforming how data is consumed and decisions are made, disrupting inefficient legacy workflows and helping the industry become more efficient, innovative, and responsive to patient needs.
**The Role:**
The Client Success Renewals Specialist works in collaboration with the Client Success Operations Manager and Client Success team members in the overall responsibility for MMIT client contract onboarding, adoption, and renewals with the aim of client retention. The CSR will support the Client Success team in key client success initiatives and tactics essential for clients to realize deep value from an ongoing MMIT partnership. The CSR will leverage their product and contractual knowledge, attention to detail, and highly responsive mindset to deliver on key initiatives aimed at supporting MMIT's clients.
**Responsibilities:**
Renewals Management
- Manage Digital Segment client contract renewals occurring on a yearly or multi year basis
- Responsible to contract terms review/changes, documentation in Salesforce, partnering with client team, and client communication surrounding the renewal through signature
- Partner with and assist Client Success Managers with segment specific contract renewals throughout the renewal cycle
- Document and report to leadership renewal progress throughout the renewal cycle
Client Support and Data Management
- Lead Digital Segment clients through onboarding and adoption of licensed solutions
- Support client with the submission, monitoring, and ensuring resolution of Customer Support and Data Verification tickets
- Escalate urgent client issues using MMIT Client Escalation Pathway
- Collaborate with internal partners to address client questions required for completion of requests
- Prepare standard data extracts from MMIT applications as needed
- Collaborate with Sales Operations to maintain CS dashboards and reports
- Effective collaboration with internal and external stakeholders
Account Planning & Strategy Support
- Generate and summarize client data to support internal account health and planning discussions
- Create client facing engagement reports (utilization metrics, engagement summary, etc.)
- Prepare engagement summary metrics for client meeting and Executive Business Reviews
General Client Success Support
- Collaborate with CSM to prepare content for client deliverables and presentations aligning with the client business portfolio and goal alignment (kick-off meetings, partnership reviews, training presentations, etc.)
- Fill in for CSM on client support inquiries or projects as needed (CSM back-up for out of office, travel, conflict, etc.)
- Review client facing deliverables and configuration settings to ensure alignment with client needs
- Regularly review and maintain client user lists and access to MMIT solutions
- Coordinate maintenance of client application settings and prepare communication to update client (i.e. add or remove drugs from client market baskets)
- Partner with CSM through weekly touchpoints reviewing key account metrics and deliverables
- Provide insight to operational efficiency and process improvements aligned with enhancements to overall process and the customer experience
**Qualifications:**
- 1-3+ years experience in life sciences
- 2-4 years experience in customer support or client management
- Previous experience reviewing legal documents/contracts
- Ability to work independently and drive projects from start to finish in a fast paced environment
- Highly collaborative, team oriented, and comfortable leading cross-functional projects
- Excellent writing and communication skills for both internal and external audiences
- Passion for continual learning and highly motivated
- Strong empathy for customers AND passion for retention and growth
- Analytical and process-oriented mindset
- Highly detailed oriented
- Demonstrated desire for continuous learning and improvement
**Our Guiding Principles for success at Norstella:**
01: Bold, Passionate, and Mission-First
02: Integrity, Truth, and Reality
03: Kindness, Empathy, and Grace
04: Resilience, Mettle, and Perseverance
05: Humility, Gratitude, and Learning
**Benefits:**
- Medical and Prescription Drug Benefits
- Health Savings Accounts (HSA) or Flexible Spending Accounts (FSA)
- Dental & Vision Benefits
- Basic Life and AD&D Benefits
- 401k Retirement Plan with Company Match
- Company Paid Short & Long-Term Disability
- Paid Parental Leave
- Paid Time Off & Company Holidays
_The expected base salary for this position ranges from $70,000 to $90,000. It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered._
_Norstella is an equal opportunity employer. All job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex (including pregnancy and pregnancy-related conditions), marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law._
_Sometimes the best opportunities are hidden by self-doubt. We disqualify ourselves before we have the opportunity to be considered. Regardless of where you came from, how you identify, or the path that led you here- you are welcome. If you read this job description and feel passion and excitement, we're just as excited about you._
_All legitimate roles with Norstella will be posted on Norstella's job board which is located at norstella.com/careers. If a role is not posted on this job board, a candidate should assume the role is not a legitimate role with Norstella. Norstella is not responsible for an application that may be submitted by or through a third-party and candidates should proceed with extreme caution if a third-party approaches them about an open role with Norstella. Norstella will never ask for anything of value or any type of payment during or as part of any recruitment, interview, or pre-hire onboarding process. If you are aware of or have reason to believe a job posting purportedly for a role with Norstella is fraudulent or otherwise not authorized by Norstella, please contact the Company using the following email address:_ _[email protected]_ _._
Norstella is an equal opportunity employer. All job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex (including pregnancy and pregnancy-related conditions), marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law.
$70k-90k yearly 31d ago
Community Service Specialist
City of Missoula, Mt 3.5
Service specialist job in Missoula, MT
The Community ServiceSpecialist is a key support position within the Missoula Police Department, performing a variety of public safety and enforcement functions that contribute to the efficient operation of the Department and the safety of the community. Responsibilities include patrolling assigned areas, enforcing City ordinances related to parks, animal control, and parking, directing traffic, collecting and logging evidence, and taking non-emergency police reports.
This position requires strong communication skills, sound judgment, and the ability to interact effectively with diverse populations, including individuals experiencing distress or crisis. Community ServiceSpecialists must be adaptable, attentive to detail, and capable of working independently while maintaining high standards of integrity, confidentiality, and professionalism.
Screening of applications will begin on Tuesday, January 27, 2026. It is in your best interest to apply before this date.
To Apply: All applicants must submit a City of Missoula application.
Resumes will not be reviewed. All details should be entered on the application.
The wage range posted is the starting range for the Community ServiceSpecialist position and will increase each year for longevity and cost of living adjustments.
The full wage range: $22.20/hr - $25.85/hr
* Patrol or respond to an assigned area of the City on foot, bike or with a motor vehicle; respond to questions and requests from citizens.
* Operate a portable or vehicle radio using proper radio codes.
* Enforce ordinances related to parks, animal control and parking; direct traffic at traffic crashes and other events including setting up temporary stop signs or street barricades.
* Collect and log-in evidence and property.
* Assist with searches for missing persons.
* Provide crime prevention support.
* Respond to various Quality of Life issues, as assigned.
* Prepare documentation of activities performed and information gathered.
* Provide support to the City and County Attorneys' Offices in trial preparation and prosecutions; testify in criminal and civil trials, as needed.
* Perform other duties as assigned, based on training and qualifications.
* Knowledge of law enforcement principles, methods, techniques, and practices including court procedures, community relations, identification, patrol, traffic control, report preparation, custody of persons and property, and crime prevention.
* Knowledge of and the ability to interpret federal, state, county, and City of Missoula laws and ordinances to be enforced.
* Knowledge of and the ability to learn equipment used in law enforcement, including communications equipment, automobiles, etc.
* Skill in providing effective customer service, including professionally and sensitively serving distressed citizens.
* Skill in operating office equipment, various computer software and databases, including Microsoft 365, and the ability to learn job-specific applications.
* Skill in preparing reports documenting facts and actions regarding criminal and civil law enforcement incidents.
* Skill in negotiating and communicating, in person and writing, with the proven ability to establish and maintain effective working relationships with diverse individuals.
* Ability to maintain and exhibit integrity and discretion in handling the confidential and sensitive information of police records.
* Ability to resolve conflicts with facilitating outcomes while maintaining a calm demeanor.
* Ability to have a keen attention to detail and accuracy.
* Ability to learn street names and locations throughout the Missoula community.
* Ability to learn departmental and City of Missoula practices and procedures, including Montana Code Annotated and Missoula Municipal Code pertaining to police activities and public safety.
Working Conditions:
* Work environment may involve occasional exposure to unavoidable seasonal weather conditions, occupational hazards, biohazards, and physical risks, which require following basic safety precautions.
* Duties involve significant contact with the public, including agitated or intoxicated individuals and persons with mental disorders.
* A large portion of the workday is spent patrolling on foot and/or bike eight months of the year.
* Any combination of education and experience equivalent to two (2) years' experience with criminal justice, social services, or another relevant field.
* Must have a valid Montana driver's license with a verified acceptable driving record, or the ability to obtain within 30 days of hire.
* Must obtain Criminal Justice Information Network (CJIN) certification within six (6) months of hire.
* Must be able to pass a police background investigation and sign statement of confidentiality.
* Experience with a law enforcement agency, preferred.
The City of Missoula does not sponsor employment visas (e.g., F-1, H-1B, TM). Applicants must be authorized to work in the United States on a full-time basis at the time of application.
$22.2-25.9 hourly 12d ago
Agent, Reservations (Bozeman, MT)
Kerzner International Holdings 3.9
Service specialist job in Bozeman, MT
(15951) At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests' stay to bring their dreams and desires to life. With an atmosphere that's chic but wonderfully unstuffy, and a team who are meticulous but warm, we seek to exceed our guests' expectations at every possible turn.
Amidst fragrant pines and glistening peaks, One&Only Moonlight Basin is a glamorous return to simplicity. Fill days cascading down cool waters, unearthing the magic of Yellowstone National park, skiing on world renowned slopes and retreating to floating evergreen spaces. With abundant knowledge and generosity, we anticipate our guest's every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it's our passion.
* This position is based out of Bozeman, Montana*
Job Summary
The Agent, Reservations is responsible for handling all reservation inquiries efficiently while exhibiting professionalism, ethusiasm, and interest. They will generate and optimize revenue by following the selling strategies set by the Sales and Revenue Management teams. They will provide various booking and planning services, including answering guest inquiries, offering itinerary recommendations, and converting reservation inquiries to generated sales.
Key Duties and Responsibilities
* Provides the highest level of guest service (verbal & written), always demonstrating One&Only's service standards
* Executes reservation sales from initial inquiry to conversion to confirmation
* Maintains updated knowledge of selling strategies, accommodation rates, packages, facilities, products, and inventory
* Identifies and anticipates guest needs by asking open-ended questions to obtain all necessary information
* Ensures the accurate input of reservations details in the reservations management system
* Secures financial payment information in a timely, accurate, and confidential manner
* Exercises proper selling, up-selling, cross-selling and suggestive selling techniques to maximize property revenue
* Records and processes reservations via all channels , ensuring a response is provided within 24 hours of receipt
* Maintains the confidentiality of VIP guests
* Competently uses property technology, such as OPERA PMS, SynXis, and Microsoft Office applications to manage reservations
* Efficiently processes prior-to-arrival guest confirmation correspondence with all required information accurately daily, while duly entering all guest information, including all requests in the system
* Ensures every caller directed to the department receives an optimum level of service
* Treats internal and external customers fairly with respect, while developing effective customer networks
* Provides accurate, appropriate, and relevant information about the resort, along with area attractions
* Develops a strong knowledge of and relationships with our local area partners, such as Big Sky Resorts and Yellowstone National Park
* Achieves performance targets (Key Performance Indicators) to support the organization's goals
* Follows the IFH call processing standard, achieving a minimum 85% LQA Reservation Mystery Shop score
* Participates in Reservations self-audits that are conducted weekly to surmise training opportunities
* Liaises with the Sales Department regarding the booking of group rooms
* Inputs group reservations as directed
* Maintains a comprehensive filing system in the Reservations Department
* Provides the Team Leader and Manager with all relevant correspondence for late cancellation and no-show bookings to support the penalty charges
* Attends briefings and meetings as required
* Attends all training programs as required
* Demonstrates adaptability and flexibility according to the work demand
* Complies with the resort and department cost-saving plans
* Performs additional duties as assigned by the Manager, Reservations, or other members of Management
Skills, Experience & Educational Requirements
* A minimum of 1 year of experience with Reservations or significant experience working in contact center
* Must be fluent in verbal and written English
* Excellent communication skills
* Strong organizational skills
* Must be proficient in applications including Opera and Microsoft Office (Word, Excel, PowerPoint)
* Must be willing to work flexible hours, including weekends and holidays
Benefits
* Medical insurance - 80% of premium paid by employer
* Health Savings Account with $50 employer contribution per pay period
* Dental, vision & life insurance - 100% of premium paid by employer
* 5 weeks of PTO (Paid Time Off)
* 8 paid holidays
* Uniform provided & complimentary laundering
* Complimentary transportation to/from resort
* Complimentary meal per shift
* Discounts at F&B outlets on property
* 14 nights per year at $100/night* at Kerzner Properties worldwide
* Winter season includes complimentary ski pass to Big Sky Resort based on availability OR $225 reimbursement towards gym membership
Physical Requirements
The ideal candidate must be able to perform all physical requirements of the job in a safe manner, with or without reasonable accommodation. Physical requirements include, but are not limited to:
* Standing, walking, stooping, kneeling, and bending in an operational environment for extended periods
* Frequent bending, twisting, stooping, reaching, and pulling
* Lifting and carrying of loads weighing up to 30 pounds
* Remaining in a stationary position for long periods
* Constantly operating a computer and other office productivity machinery
* Working in outdoor environments, including high altitudes, that may present extreme weather conditions such as snow, ice, rain, heat, wind, etc.
Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.
$31k-37k yearly est. 60d+ ago
Service (Maintenance) Specialist
Centerspace
Service specialist job in Billings, MT
Olympic Village - Billings, MT Work Schedule: Monday - Friday | 8:00AM - 5:00PM What's in it for you? The base salary for this position is expected to start at $20.00- $24.00/hour, with the actual base salary amount dependent on a number of factors, including but not limited to a candidate's credentials, relevant experience, and primary job location, with consideration given to internal equity.
This position is eligible for:
* On call pay and Quarterly Renewal Bonuses
* Competitive PTO
* Generous time off - 10 paid holidays, plus diversity day and your birthday
* Paid Caregiver and Paid Parental Leave
* 20% Rent, Parking, and Storage Discount for Centerspace rents
* 32 Paid Hours of Volunteer Time Off
* Medical/Dental/Vision Benefits - 1st of Month Following Start Date
* Centerspace Stock Purchase Plan
* 401(k) match up to 5% per paycheck
* Tuition Reimbursement & Scholarship Program
Centerspace was founded in Minot, North Dakota, in 1970. You can find our corporate support offices located in Minneapolis, Minnesota and in Minot North Dakota, along with onsite operations in eight states. From Denver, CO to Minneapolis, MN, our company continues to grow throughout the Midwest, proudly providing apartment homes to thousands of residents, extending our vision to be the premier provider of apartment homes in vibrant communities by focusing on integrity and serving others. Centerspace is built around our employees. Our Mission and Vision unites our employees as one team.
Position Summary
Responsible for repairs of mechanical or aesthetic issues; general building preventative maintenance; maintaining the environmental conditions of spaces; maintaining accurate levels of inventory related to the building's mechanical systems; know and perform individual emergency procedures and duties as dictated by the site emergency procedure manual.
Expectations
Expected to follow instructions, understand established procedures and comply with deadlines. Generally given guidance, but expected to be self-directed once trained. May need assistance in prioritizing duties, and setting deadlines.
Essential Duties & Responsibilities include the following. Other duties may be assigned.
To perform the job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
Maintenance:
* Complete minor and major repairs of mechanical or aesthetic issues to ensure the property is optimally functional, presentable, and safe.
* Perform minor and major HVAC maintenance, such as replacing motors and bearings.
* Change light bulbs, service flush valves, clean mechanical rooms, and plunge toilets.
* Paint and/or wallpaper assigned areas and perform minor repairs to applicable areas.
* Perform minor carpet repairs.
* Demonstrate proficiency and respond appropriately to the building automation and security (including card access if applicable), fire, life, and safety systems.
* Select and monitor service providers to ensure services delivered are the most effective and efficient for the property.
* Perform general building preventative maintenance to ensure equipment is safe and effective for use, and down time with equipment meets or exceeds established specifications.
* Service and monitor the HVAC equipment.
* Maintain the environmental conditions of spaces to ensure the tenant and common space environments are acceptable for optimum use.
* Perform preventative maintenance on:
* HVAC
* Electrical
* Plumbing
* Lighting
* Doors, locks, and hardware
* Wall treatments
* Provide assistance to the Community Leader to ensure that tenant improvements are accurate and address concerns with appropriate contact, such as construction or tenant.
* Monitor and maintain tools.
* Perform assigned duties as prescribed in safety manuals.
* Respond to test situations accurately.
* Maintain sufficient technical and industry contacts and knowledge.
* Participate in after hours on-call programs.
* Assist outside contractors with major inspections.
* Serve as a key contact between community leaders, operations managers, general managers, and tenants.
* Apply current knowledge or devise creative solutions to proactively resolve issues.
* Utilize any tools and/or processes implemented by the organization to assure adherence to quality standards.
* Participate in capital improvements.
Administrative:
* Maintain operating logs and record temperatures, pressures, and chemical level of heavy equipment such as chillers and boilers.
* Complete reports and perform various administrative duties to positively support completion of activities and projects.
* Maintain accurate levels of inventory related to the building's mechanical systems to ensure optimum levels of inventory are on hand and readily accessible when needed.
* Purchase parts and supplies from vendors; review pricing for competitive rates for parts, services, and supplies.
* Stock items when received.
Cleaning:
* Clean up vacant areas.
* Remove debris from the building and grounds.
* Provide backup for Community Porter.
Emergency Situations:
* Know and perform individual emergency procedures and duties as dictated by the site emergency procedure manual and the safety manual to ensure that actions promote the safety and security of the employees, occupants, and structures, and correct actions are demonstrated in test situations and actual emergencies.
* Promptly respond to all emergency situations, fire alarms, and natural catastrophes.
* Study and know the site-specific emergency manual(s).
* Assist tenant and emergency personnel in swift and careful evacuations when appropriate.
Other:
* Communicates regularly with management, vendors, equipment repair, maintenance, and tenants for day-to-day operational issues.
* Participate in continuous improvement/quality initiatives and identify improvements to, and/or develop new, products, services, or processes to result in the discovery of more efficient and effective methods and/or new offerings.
* May assist with groundskeeping duties such as mowing, weed control, tree/shrub trimming, depending on the property and need.
* May be responsible for snow removal such as shoveling snow and de-icing walkways, etc, depending on the property and need.
* Assist and/or back up coworkers.
Equipment Issued
If expected to carry a mobile phone, eligible for a monthly reimbursement or Centerspace issued phone, according to company policy. May have access to a shared company vehicle. Eligible for mileage reimbursement, according to company policy, when no Centerspace owned vehicle is available.
Education & Experience
* Required: 2+ years of previous maintenance experience.
* Preferred: Trade school education.
* Certifications and/or Licenses: Have or willing to attain EPA, CPO.
Knowledge, Skills, & Abilities
* Language Skills - Ability to read and interpret documents such as safety rules, operating and maintenance instructions, MSDS sheets, and procedural manuals. Ability to communicate effectively with supervisor, tenants and vendors.
* Mathematical Skills - Ability to add, subtract, multiply and divide. Calculate figures and amounts such as proportions, percentages, area, ratios, circumference, and volume.
* Reasoning Ability - Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
* Computer Skills - To perform this job successfully, an individual must be able to efficiently use and navigate on the internet and use web based timekeeping software. Experience with work order systems beneficial.
Physical Requirements
While performing the duties of this job, the employee is required:
* Constantly (66-100% of the time) - to be on feet, stand, walk; bend, stoop, squat, kneel; use hands and fingers to grasp, grip, turn and feel; reach above shoulders, push, pull, lift and carry; operate equipment and tools; climb stairs and ladders; balance; and talk and hear or effectively and safely communicate. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Lift or move up to 25 pounds.
* Frequently (33-66% of the time) - lift and/or move up to 75 pounds, write reports and drive vehicles.
* Occasionally (1-33% of the time) - sit; lift and/or move more than 75 pounds, although usually with the assistance of another employee and/or equipment.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Additional details regarding competencies and other duties are available upon request. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties of this position.
"Centerspace is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Centerspace is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Centerspace are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, […], family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Centerspace will not tolerate discrimination or harassment based on characteristics. Centerspace encourages applicants of all ages."
$20-24 hourly 39d ago
Service Response Specialist (Registry)
Benefis Health System 4.5
Service specialist job in Great Falls, MT
Benefis is one of Montana's largest and premier health systems, and we are committed to providing excellent care for all, healing body, mind, and spirit. At Benefis, we work hard to support our employees in every aspect of their careers by offering outstanding benefits and compensation, state-of-the-art facilities, and multiple growth opportunities. The only thing missing is you!
Responsible for providing ambulation, transfer/transport, and accommodating lift needs for the patient. Available via dispatch to transport patient care items and equipment. Communicates in a timely manner with the patient, family, and healthcare team as needed and documents care according to hospital policy/procedure.
Demonstrates the ability to deal with pressure to meet deadlines, to be accurate, and to handle constantly changing situations. Demonstrates the ability to deal with a variety of people, deal with stressful situations, and handle conflict.
Will perform all job duties or job tasks as assigned. Will follow and adhere to all requirements, regulations and procedures of any licensing board or agency. Must comply with all Benefis Health System's organization policies and procedures.
Education/License/Experience Requirements:
Current Nursing Assistant, EMT- Basic, or Surgical Tech Certification in the State of Montana required.
Prior CNA/ EMT experience preferred.
Current BLS certification by American Heart Association, preferred (able to acquire upon hiring)
Current/ Valid driver's license preferred
$28k-33k yearly est. Auto-Apply 17d ago
Treatment Service Specialist - School-Based Services (Billings, MT)
Aware 4.3
Service specialist job in Billings, MT
Requirements
Talents, skills, and abilities:
A BS/BA Degree in a Human Services Related Field is preferred; an equivalency can be used based on documented work history, education, and volunteer experience.
Requires computer literacy skills, including the ability to navigate, record, and overall basic computer skills needed for performance-based software as well as an electronic medical records system.
The Specialist must have the interpersonal oral and written communications skills to work as a team member, to make observations and to report them accurately, to learn resident care methods, and to follow oral and written instructions.
High School Diploma or HSE is required, along with past employment experience.
Must have, or be willing to obtain, a valid Montana Driver's License and have an acceptable driving record.
Must have an acceptable criminal and protective services background check.
Benefits:
AWARE proudly offers an excellent benefits package, uniquely designed to support you and your family in staying well, professional growth, and achieving financial security.
AWARE's benefits include:
Annual raises
Tuition Advancement
Health Insurance
Dental/Vision Insurance
401(k) with company match
Life Insurance
Wellness programs
Generous paid time off
We are proud to be an equal opportunity employer.
$62k-75k yearly est. 10d ago
Training Operations Specialist I
Milwaukee Tool 4.8
Service specialist job in Montana
WE ARE ONE TEAM THAT BUILDS LEADERS! At Milwaukee Tool we firmly believe that our People and our Culture are the secrets to our success -- so we give you unlimited access to everything you need to provide best-in-class training and development experiences for our people.
Behind our doors you'll be empowered every day to own it, drive it, and do what it takes to support the biggest breakthroughs in the industry. Meanwhile, you'll have the support and resources of the fastest-growing brand in the construction industry to make it happen.
Training & Development Organization's Purpose:
Drive business performance with competency-based learning to empower employees and feed pipeline or future leaders
Strengthen our culture by cultivating TTI as a learning organization using transparent communication, access, and engagement, and
Upskill our workforce of the future with new knowledge and skills to keep pushing the business forward
Your Role on Our Team
The Specialist I (L1) Training Operations is focused on the administration and support of key training, including leadership development, marketing training, engineering training, and sales training. It is housed in the Shared Services team who is responsible for supporting the training and development function with critical support, including Digital Training, Learning Operations, and Learning Design.
You'll be DISRUPTIVE through these duties and responsibilities:
Execute day-to-day tasks for the training and development function including scheduling, resourcing and support management. Design, produce and deploy key department communication.
Plan and manage in-person and virtual training events, including preparation of printed materials, technology setup (audio/visual), catering, and classroom arrangements.
Assist in the execution of new hire onboarding by preparing materials, setting up classrooms, providing day-of support, and administering and tracking new hire content in the Learning Management System.
Manage scheduling, inventory, and maintenance of training rooms, including managing a classroom schedule of 50+ courses annually.
Coordinate with IT, Facilities, and Business Partners to address technology/facility needs.
Provide technical support within the LMS including creating courses and events, pulling reports and rosters and tracking attendance, as needed.
Execute Training Champion program, assisting employees across Milwaukee Tool to execute, track, and evaluate training.
Ensure proper communication of new courses and events to stakeholders via email and other channels. Maintain and update SOPs to reflect current practices.
Address Training and Development inbox requests by providing prompt and professional responses, ensuring efficient resolution of inquiries, and escalating or directing specific requests to the appropriate team members as needed.
Role level requires the following knowledge, skills, and abilities:
Knowledge & Application:Learns to use professional concepts. Applies knowledge and basic problem solving techniques to define and resolve problems. Determines a course of action based on guidelines.
Complexity & Problem Solving: Works on problems of limited scope. Follows standard practices and procedures in analyzing situations or data from which answers can be readily obtained. Work is reviewed periodically based on a set of defined procedures or precedence.
Collaboration & Interaction: Develops stable working relationships internally. Exchanges standard/basic information with colleagues and immediate supervisor, project leaders and other professionals in the team/group.
The TOOLS you'll bring with you:
A bachelor's degree in Human Resources, Organizational Development, or a related field (or equivalent professional experience in place of a degree). No professional experience necessary to excel in this role.
Exceptional interpersonal, customer service, problem-solving, verbal, and written communication, attention to detail and conflict-resolution skills.
Skilled in Microsoft Office Suite -Microsoft Teams, Excel, Word, and PowerPoint
We provide these great perks and benefits:
Robust health, dental and vision insurance plans
Generous 401 (K) savings plan
Education assistance
On-site wellness, fitness center, food, and coffee service
And many more, check out our benefits site HERE.
Milwaukee Tool is an equal opportunity employer.
$27k-32k yearly est. Auto-Apply 14d ago
Reservationist
Swan Mountain Outfitters
Service specialist job in West Glacier, MT
Reservation staff assist clients in booking a variety of Swan Mountain trips, including: horseback rides in Glacier National Park and the Swan Valley, fishing trips, pack trips, hunting trips, llama treks, snowmobiling, and wilderness guide school courses.
Reservationists respond primarily to web-based and phone call inquiries, but also handle walk-in guests. Reservationists document guest contact information, reserve trips, receive and compute billing information, send follow up confirmation emails via our reservation management system and communicate reservation information to operating locations. They may also assist management in administrative tasks and the maintenance of company records.
The reservationist is expected to have good people and organization skills, excellent phone etiquette, the ability to multi-task, and be familiar with Microsoft office and Google suite products.
Compensation
$16/hour
Full-time preferred, part-time considered
Housing not provided
$16 hourly Auto-Apply 13d ago
Treatment Service Specialist - School-Based Services (Butte, MT)
Aware 4.3
Service specialist job in Butte-Silver Bow, MT
Requirements
Talents, skills, and abilities:
A BS/BA Degree in a Human Services Related Field is preferred; an equivalency can be used based on documented work history, education, and volunteer experience.
Requires computer literacy skills, including the ability to navigate, record, and overall basic computer skills needed for performance-based software as well as an electronic medical records system.
The Specialist must have the interpersonal oral and written communications skills to work as a team member, to make observations and to report them accurately, to learn resident care methods, and to follow oral and written instructions.
High School Diploma or HSE is required, along with past employment experience.
Must have, or be willing to obtain, a valid Montana Driver's License and have an acceptable driving record.
Must have an acceptable criminal and protective services background check.
Benefits:
AWARE proudly offers an excellent benefits package, uniquely designed to support you and your family in staying well, professional growth, and achieving financial security. AWARE's benefits include:
Annual Raises
Tuition Reimbursement
Health Insurance
Dental/Vision Insurance
401(k) with company match
Life Insurance
Wellness programs
Generous paid time off
We are proud to be an equal opportunity employer.
$61k-73k yearly est. 15d ago
Service (Maintenance) Specialist
Centerspace
Service specialist job in Billings, MT
Castlerock - Billings, MT Work Schedule: Monday - Friday | 8:00AM - 5:00PM * On call pay and Quarterly Renewal Bonuses * Competitive PTO * Generous time off - 10 paid holidays, plus diversity day and your birthday * Paid Caregiver and Paid Parental Leave
* 20% Rent, Parking, and Storage Discount for Centerspace rents
* 32 Paid Hours of Volunteer Time Off
* Medical/Dental/Vision Benefits - 1st of Month Following Start Date
* Centerspace Stock Purchase Plan
* 401(k) match up to 5% per paycheck
* Tuition Reimbursement & Scholarship Program
Centerspace was founded in Minot, North Dakota, in 1970. You can find our corporate support offices located in Minneapolis, Minnesota and in Minot North Dakota, along with onsite operations in eight states. From Denver, CO to Minneapolis, MN, our company continues to grow throughout the Midwest, proudly providing apartment homes to thousands of residents, extending our vision to be the premier provider of apartment homes in vibrant communities by focusing on integrity and serving others. Centerspace is built around our employees. Our Mission and Vision unites our employees as one team.
Position Summary
Responsible for repairs of mechanical or aesthetic issues; general building preventative maintenance; maintaining the environmental conditions of spaces; maintaining accurate levels of inventory related to the building's mechanical systems; know and perform individual emergency procedures and duties as dictated by the site emergency procedure manual.
Expectations
Expected to follow instructions, understand established procedures and comply with deadlines. Generally given guidance, but expected to be self-directed once trained. May need assistance in prioritizing duties, and setting deadlines.
Essential Duties & Responsibilities include the following. Other duties may be assigned.
To perform the job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
Maintenance:
* Complete minor and major repairs of mechanical or aesthetic issues to ensure the property is optimally functional, presentable, and safe.
* Perform minor and major HVAC maintenance, such as replacing motors and bearings.
* Change light bulbs, service flush valves, clean mechanical rooms, and plunge toilets.
* Paint and/or wallpaper assigned areas and perform minor repairs to applicable areas.
* Perform minor carpet repairs.
* Demonstrate proficiency and respond appropriately to the building automation and security (including card access if applicable), fire, life, and safety systems.
* Select and monitor service providers to ensure services delivered are the most effective and efficient for the property.
* Perform general building preventative maintenance to ensure equipment is safe and effective for use, and down time with equipment meets or exceeds established specifications.
* Service and monitor the HVAC equipment.
* Maintain the environmental conditions of spaces to ensure the tenant and common space environments are acceptable for optimum use.
* Perform preventative maintenance on:
* HVAC
* Electrical
* Plumbing
* Lighting
* Doors, locks, and hardware
* Wall treatments
* Provide assistance to the Community Leader to ensure that tenant improvements are accurate and address concerns with appropriate contact, such as construction or tenant.
* Monitor and maintain tools.
* Perform assigned duties as prescribed in safety manuals.
* Respond to test situations accurately.
* Maintain sufficient technical and industry contacts and knowledge.
* Participate in after hours on-call programs.
* Assist outside contractors with major inspections.
* Serve as a key contact between community leaders, operations managers, general managers, and tenants.
* Apply current knowledge or devise creative solutions to proactively resolve issues.
* Utilize any tools and/or processes implemented by the organization to assure adherence to quality standards.
* Participate in capital improvements.
Administrative:
* Maintain operating logs and record temperatures, pressures, and chemical level of heavy equipment such as chillers and boilers.
* Complete reports and perform various administrative duties to positively support completion of activities and projects.
* Maintain accurate levels of inventory related to the building's mechanical systems to ensure optimum levels of inventory are on hand and readily accessible when needed.
* Purchase parts and supplies from vendors; review pricing for competitive rates for parts, services, and supplies.
* Stock items when received.
Cleaning:
* Clean up vacant areas.
* Remove debris from the building and grounds.
* Provide backup for Community Porter.
Emergency Situations:
* Know and perform individual emergency procedures and duties as dictated by the site emergency procedure manual and the safety manual to ensure that actions promote the safety and security of the employees, occupants, and structures, and correct actions are demonstrated in test situations and actual emergencies.
* Promptly respond to all emergency situations, fire alarms, and natural catastrophes.
* Study and know the site-specific emergency manual(s).
* Assist tenant and emergency personnel in swift and careful evacuations when appropriate.
Other:
* Communicates regularly with management, vendors, equipment repair, maintenance, and tenants for day-to-day operational issues.
* Participate in continuous improvement/quality initiatives and identify improvements to, and/or develop new, products, services, or processes to result in the discovery of more efficient and effective methods and/or new offerings.
* May assist with groundskeeping duties such as mowing, weed control, tree/shrub trimming, depending on the property and need.
* May be responsible for snow removal such as shoveling snow and de-icing walkways, etc, depending on the property and need.
* Assist and/or back up coworkers.
Equipment Issued
If expected to carry a mobile phone, eligible for a monthly reimbursement or Centerspace issued phone, according to company policy. May have access to a shared company vehicle. Eligible for mileage reimbursement, according to company policy, when no Centerspace owned vehicle is available.
Education & Experience
* Required: 2+ years of previous maintenance experience.
* Preferred: Trade school education.
* Certifications and/or Licenses: Have or willing to attain EPA, CPO.
Knowledge, Skills, & Abilities
* Language Skills - Ability to read and interpret documents such as safety rules, operating and maintenance instructions, MSDS sheets, and procedural manuals. Ability to communicate effectively with supervisor, tenants and vendors.
* Mathematical Skills - Ability to add, subtract, multiply and divide. Calculate figures and amounts such as proportions, percentages, area, ratios, circumference, and volume.
* Reasoning Ability - Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
* Computer Skills - To perform this job successfully, an individual must be able to efficiently use and navigate on the internet and use web based timekeeping software. Experience with work order systems beneficial.
Physical Requirements
While performing the duties of this job, the employee is required:
* Constantly (66-100% of the time) - to be on feet, stand, walk; bend, stoop, squat, kneel; use hands and fingers to grasp, grip, turn and feel; reach above shoulders, push, pull, lift and carry; operate equipment and tools; climb stairs and ladders; balance; and talk and hear or effectively and safely communicate. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Lift or move up to 25 pounds.
* Frequently (33-66% of the time) - lift and/or move up to 75 pounds, write reports and drive vehicles.
* Occasionally (1-33% of the time) - sit; lift and/or move more than 75 pounds, although usually with the assistance of another employee and/or equipment.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Additional details regarding competencies and other duties are available upon request. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties of this position.
"Centerspace is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Centerspace is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Centerspace are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, […], family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Centerspace will not tolerate discrimination or harassment based on characteristics. Centerspace encourages applicants of all ages."
$28k-38k yearly est. 60d+ ago
Operations Specialist, PCVU
Benefis Health System 4.5
Service specialist job in Great Falls, MT
Benefis is one of Montana's largest and premier health systems, and we are committed to providing excellent care for all, healing body, mind, and spirit. At Benefis, we work hard to support our employees in every aspect of their careers by offering outstanding benefits and compensation, state-of-the-art facilities, and multiple growth opportunities. The only thing missing is you!
Plans, supervises, implements, and evaluates the nursing care of each patient through the use of the nursing process. Consults with staff, physicians and manager on nursing problems and interpretation of hospital policies to ensure patient needs are met. Maintains performance improvement activities within the department and assists the manager with daily operations of the department.
Demonstrates the ability to deal with pressure to meet deadlines, to be accurate, and to handle constantly changing situations. Demonstrates the ability to deal with a variety of people, deal with stressful situations, and handle conflict.
Will perform all job duties or job tasks as assigned. Will follow and adhere to all requirements, regulations and procedures of any licensing board or agency. Must comply with all Benefis Health System's organization policies and procedures.
Education/License/Experience Requirements:
Current State of Montana Registered Nurse Licensure.
BSN Preferred
Three to five years nursing experience preferred with at least one year in present department.
Current BLS
$45k-58k yearly est. Auto-Apply 3d ago
Reservationist
Swan Mountain Outfitters
Service specialist job in West Glacier, MT
Job Description
Reservation staff assist clients in booking a variety of Swan Mountain trips, including: horseback rides in Glacier National Park and the Swan Valley, fishing trips, pack trips, hunting trips, llama treks, snowmobiling, and wilderness guide school courses.
Reservationists respond primarily to web-based and phone call inquiries, but also handle walk-in guests. Reservationists document guest contact information, reserve trips, receive and compute billing information, send follow up confirmation emails via our reservation management system and communicate reservation information to operating locations. They may also assist management in administrative tasks and the maintenance of company records.
The reservationist is expected to have good people and organization skills, excellent phone etiquette, the ability to multi-task, and be familiar with Microsoft office and Google suite products.
Compensation
$16/hour
Full-time preferred, part-time considered
Housing not provided
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$16 hourly 14d ago
Service (Maintenance) Specialist
“Centerspace
Service specialist job in Billings, MT
Castlerock - Billings, MT Work Schedule: Monday - Friday | 8:00AM - 5:00PM
On call pay and Quarterly Renewal Bonuses
Competitive PTO
Generous time off - 10 paid holidays, plus diversity day and your birthday
Paid Caregiver and Paid Parental Leave
20% Rent, Parking, and Storage Discount for Centerspace rents
32 Paid Hours of Volunteer Time Off
Medical/Dental/Vision Benefits - 1st of Month Following Start Date
Centerspace Stock Purchase Plan
401(k) match up to 5% per paycheck
Tuition Reimbursement & Scholarship Program
Centerspace was founded in Minot, North Dakota, in 1970. You can find our corporate support offices located in Minneapolis, Minnesota and in Minot North Dakota, along with onsite operations in eight states. From Denver, CO to Minneapolis, MN, our company continues to grow throughout the Midwest, proudly providing apartment homes to thousands of residents, extending our vision to be the premier provider of apartment homes in vibrant communities by focusing on integrity and serving others. Centerspace is built around our employees. Our Mission and Vision unites our employees as one team.
Position Summary
Responsible for repairs of mechanical or aesthetic issues; general building preventative maintenance; maintaining the environmental conditions of spaces; maintaining accurate levels of inventory related to the building's mechanical systems; know and perform individual emergency procedures and duties as dictated by the site emergency procedure manual.
Expectations
Expected to follow instructions, understand established procedures and comply with deadlines. Generally given guidance, but expected to be self-directed once trained. May need assistance in prioritizing duties, and setting deadlines.
Essential Duties & Responsibilities include the following. Other duties may be assigned.
To perform the job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
Maintenance:
Complete minor and major repairs of mechanical or aesthetic issues to ensure the property is optimally functional, presentable, and safe.
Perform minor and major HVAC maintenance, such as replacing motors and bearings.
Change light bulbs, service flush valves, clean mechanical rooms, and plunge toilets.
Paint and/or wallpaper assigned areas and perform minor repairs to applicable areas.
Perform minor carpet repairs.
Demonstrate proficiency and respond appropriately to the building automation and security (including card access if applicable), fire, life, and safety systems.
Select and monitor service providers to ensure services delivered are the most effective and efficient for the property.
Perform general building preventative maintenance to ensure equipment is safe and effective for use, and down time with equipment meets or exceeds established specifications.
Service and monitor the HVAC equipment.
Maintain the environmental conditions of spaces to ensure the tenant and common space environments are acceptable for optimum use.
Perform preventative maintenance on:
HVAC
Electrical
Plumbing
Lighting
Doors, locks, and hardware
Wall treatments
Provide assistance to the Community Leader to ensure that tenant improvements are accurate and address concerns with appropriate contact, such as construction or tenant.
Monitor and maintain tools.
Perform assigned duties as prescribed in safety manuals.
Respond to test situations accurately.
Maintain sufficient technical and industry contacts and knowledge.
Participate in after hours on-call programs.
Assist outside contractors with major inspections.
Serve as a key contact between community leaders, operations managers, general managers, and tenants.
Apply current knowledge or devise creative solutions to proactively resolve issues.
Utilize any tools and/or processes implemented by the organization to assure adherence to quality standards.
Participate in capital improvements.
Administrative:
Maintain operating logs and record temperatures, pressures, and chemical level of heavy equipment such as chillers and boilers.
Complete reports and perform various administrative duties to positively support completion of activities and projects.
Maintain accurate levels of inventory related to the building's mechanical systems to ensure optimum levels of inventory are on hand and readily accessible when needed.
Purchase parts and supplies from vendors; review pricing for competitive rates for parts, services, and supplies.
Stock items when received.
Cleaning:
Clean up vacant areas.
Remove debris from the building and grounds.
Provide backup for Community Porter.
Emergency Situations:
Know and perform individual emergency procedures and duties as dictated by the site emergency procedure manual and the safety manual to ensure that actions promote the safety and security of the employees, occupants, and structures, and correct actions are demonstrated in test situations and actual emergencies.
Promptly respond to all emergency situations, fire alarms, and natural catastrophes.
Study and know the site-specific emergency manual(s).
Assist tenant and emergency personnel in swift and careful evacuations when appropriate.
Other:
Communicates regularly with management, vendors, equipment repair, maintenance, and tenants for day-to-day operational issues.
Participate in continuous improvement/quality initiatives and identify improvements to, and/or develop new, products, services, or processes to result in the discovery of more efficient and effective methods and/or new offerings.
May assist with groundskeeping duties such as mowing, weed control, tree/shrub trimming, depending on the property and need.
May be responsible for snow removal such as shoveling snow and de-icing walkways, etc, depending on the property and need.
Assist and/or back up coworkers.
Equipment Issued
If expected to carry a mobile phone, eligible for a monthly reimbursement or Centerspace issued phone, according to company policy. May have access to a shared company vehicle. Eligible for mileage reimbursement, according to company policy, when no Centerspace owned vehicle is available.
Education & Experience
Required: 2+ years of previous maintenance experience.
Preferred: Trade school education.
Certifications and/or Licenses: Have or willing to attain EPA, CPO.
Knowledge, Skills, & Abilities
Language Skills - Ability to read and interpret documents such as safety rules, operating and maintenance instructions, MSDS sheets, and procedural manuals. Ability to communicate effectively with supervisor, tenants and vendors.
Mathematical Skills - Ability to add, subtract, multiply and divide. Calculate figures and amounts such as proportions, percentages, area, ratios, circumference, and volume.
Reasoning Ability - Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
Computer Skills - To perform this job successfully, an individual must be able to efficiently use and navigate on the internet and use web based timekeeping software. Experience with work order systems beneficial.
Physical Requirements
While performing the duties of this job, the employee is required:
Constantly (66-100% of the time) - to be on feet, stand, walk; bend, stoop, squat, kneel; use hands and fingers to grasp, grip, turn and feel; reach above shoulders, push, pull, lift and carry; operate equipment and tools; climb stairs and ladders; balance; and talk and hear or effectively and safely communicate. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Lift or move up to 25 pounds.
Frequently (33-66% of the time) - lift and/or move up to 75 pounds, write reports and drive vehicles.
Occasionally (1-33% of the time) - sit; lift and/or move more than 75 pounds, although usually with the assistance of another employee and/or equipment.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Additional details regarding competencies and other duties are available upon request. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties of this position.
“Centerspace is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Centerspace is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Centerspace are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, […], family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Centerspace will not tolerate discrimination or harassment based on char
acteristics. Centerspace encourages applicants of all ages.”
$28k-38k yearly est. 60d+ ago
Treatment Service Specialist - School-Based Services (Butte, MT)
Aware 4.3
Service specialist job in Butte-Silver Bow, MT
If you are passionate about providing high-quality care to individuals in your community, we invite you to join our team at AWARE.
AWARE is looking for the right person to join the team as a treatment servicespecialist.
The support we provide helps the adults, children, and families we serve become active and vital members of their community while focusing on personal growth. We are a compassionate and fully engaged team that is dedicated to providing the best possible care to our clients. Our strength lies in our culture of care, and we are looking for individuals who share our commitment to providing unconditional care to those in need.
We are committed to providing a supportive and inclusive work environment where all team members feel valued and respected. We offer competitive compensation and benefits packages, as well as opportunities for professional growth and development. If you are looking for a rewarding career, we encourage you to apply to join our team at AWARE.
Responsibilities:
Provide direct services to children with special needs in the school setting.
Collaborate with parents, teachers, and school personnel to develop and implement individualized plans.
Communicate behavioral and emotional observations to the treatment team and participate in team building meetings and activities.
Utilize a wrap-around approach to ensure the child's success in both the school and home setting.
Assist youth in developing coping skills, social/recreational skills, independent living skills, mediation and conflict resolution skills, and problem-solving skills.
Excited to join our organization? AWARE treatment servicespecialists earn $19.00-$24.00 per hour. Requirements
Talents, skills, and abilities:
A BS/BA Degree in a Human Services Related Field is preferred; an equivalency can be used based on documented work history, education, and volunteer experience.
Requires computer literacy skills, including the ability to navigate, record, and overall basic computer skills needed for performance-based software as well as an electronic medical records system.
The Specialist must have the interpersonal oral and written communications skills to work as a team member, to make observations and to report them accurately, to learn resident care methods, and to follow oral and written instructions.
High School Diploma or HSE is required, along with past employment experience.
Must have, or be willing to obtain, a valid Montana Driver's License and have an acceptable driving record.
Must have an acceptable criminal and protective services background check.
Benefits:
AWARE proudly offers an excellent benefits package, uniquely designed to support you and your family in staying well, professional growth, and achieving financial security.
AWARE's benefits include:
Annual Raises
Tuition Advancement Program
Health Insurance
Dental/Vision Insurance
401(k) with company match
Life Insurance
Wellness programs
Generous paid time off
We are proud to be an equal opportunity employer.