Oracle CRM Lead
Service specialist job in San Jose, CA
Job Role: Oracle CRM Lead
Duration - 12+ Months Contract
Required Skills & Experience:
Experienced CRM Lead to be deployed onsite with a client, responsible for leading the design, implementation, and integration of Oracle Service Cloud (OSC) with Genesys Cloud CX and enterprise telephony systems. This position is a cross-functional leadership role involving hands-on system knowledge, technical integration, and business process alignment across customer service and support environments.
Job Description
Lead onsite CRM initiatives involving Oracle Service Cloud configuration, customization, and integration with Genesys Cloud CX.
Serve as the primary liaison between business users, technical teams, and vendors for CRM and contact center-related initiatives.
Drive seamless integration of telephony systems with Oracle Service Cloud and Genesys Cloud, including SIP, IVR, and call routing.
Analyze business requirements and translate them into system design, workflow automation, and customer service logic.
Guide the configuration of workspaces, workflows, rules, and service queues in Oracle Service Cloud.
Oversee Genesys Architect flow designs, omnichannel setup, and telephony routing logic.
Troubleshoot system issues and support continuous improvement of CRM and contact center platforms.
Coordinate data synchronization between Oracle Service Cloud and other systems (e.g., ERP, Knowledge Base, Reporting).
Train and mentor client-side users and IT staff on new features, best practices, and incident management.
Ensure adherence to security, compliance, and data privacy requirements (e.g., GDPR, HIPAA)
5+ years of experience in CRM leadership or consulting roles with Oracle Service Cloud (RightNow).
Solid understanding of customer service operations and CRM/contact center best practices.
Strong communication, stakeholder management, and onsite leadership skills.
Ability to create detailed functional and technical documentation.
Experience managing projects in cross-functional enterprise environments
Genesys and Oracle certifications (e.g., Oracle B2C Service Certified, Genesys Cloud Certified Professional).
Familiarity with scripting (JavaScript, PHP) in Oracle Service Cloud.
Experience with middleware/integration tools (e.g., MuleSoft, Oracle Integration Cloud).
Understanding of customer experience analytics and reporting (e.g., Oracle BI, Genesys reporting).
Customer Success Specialist
Service specialist job in San Jose, CA
Do you love developing and nurturing great relationships?
As an N2S Customer Success Specialist, you will be responsible for managing and growing our Fortune 500 accounts, understanding their staffing requirements, and ensuring the successful placement of qualified candidates. You will play a crucial role in building strong client relationships and contributing to the growth and success of N2S
Location: Remote from Bay Area, SFC, CA
Qualifications:
Must have 3-5 years of overall experience in the Staffing & Recruiting Industry with hands on recruiting experience and exposure of client communication preferably with LifeSciences or IT MSP clients.
Strong understanding of working with VMS and MSP based accounts.
Any experience working with a Hybrid/Offshore delivery model will be a plus.
Proven experience in staffing, recruiting & client communication, supporting client/ MSP programs from a supplier side.
Strong interpersonal and communication skills.
Excellent negotiation and problem-solving abilities.
Excellent reputation and relationship-building skills.
Ability to work in a fast-paced, target-driven environment.
Must be a self driven and highly motivated individual.
Proficiency in using applicant tracking systems (ATS) and other relevant software.
Key Responsibilities:
Be the single point of contact for our Fortune 500 clients
Build long-term client partnerships to understand their challenges and provide solution.
Maximize market share with a client to make us their trusted staffing supplier.
Qualify new job orders and work with the delivery lead for better coverage and support.
Present candidates to Hiring Managers and follow up for feedback .
Coordinate with Client to schedule candidate interviews and onboarding.
Coordinate with recruiting team including screening, orientation, and placement of candidates.
Use CRM/ATS (Job Diva) to manage activities.
Constant communication with clients to build rapport and to obtain critical information including, job descriptions, referrals, and business leads.
Additional Requirements:
Must be open to travel across the country, especially locally, and support clients from their offices.
Availability to work outside regular office hours, if needed.
Benefits of working at N2S:
Uncapped Commissions
100% Contribution to Health/Dental/Vision
Customs Specialist
Service specialist job in Milpitas, CA
Aivres is a leading global data center and cloud computing solutions provider committed to delivering innovative technologies that propel the world's leading industries to new frontiers. We deliver and deploy robust, performance-optimized, purpose-built platforms to major data centers around the globe.
Responsibilities
Responsible for the customs clearance of imported goods, including air and sea shipments, delivered to American companies from overseas.
Responsible for the customs clearance of goods, including air and sea shipments, delivered by American companies for export overseas.
Handling exceptions in customs clearance for American companies' imports and exports, as well as dealing with customs cases.
Responsible for customs compliance management in the United States and other areas, ensuring compliance in overseas customs operations. This includes, but is not limited to, customs code classification, import and export compliance access, customs valuation, rules of origin application, and effective management of customs clearance agents.
Proficient use of U.S. customs codes, trade preference policies, and relevant tax regulations. Conduct tariff analysis and product classification audits for imports and exports, utilizing legal and compliant tariff preference regulations to reasonably reduce tariff costs while ensuring compliance. Provide business analysis and decision-making basis.
Participate in the management of customs clearance agents and other suppliers, promote the daily customs operation management of American companies, continuously improve and enhance cost-effectiveness.
Other international trade, import and export-related tasks, interpretation, analysis, and implementation of overseas regional customs policies, among other responsibilities.
Qualifications
Bachelor's degree or above
Preferred majors include International Trade, Finance, Logistics Management, etc.
Minimum of 3 years of professional work experience in the relevant field
Qualification certificates related to import and export is a preferred
Familiar with knowledge of import and export operations, laws and regulations in the business area, and understanding of relevant business interfaces upstream and downstream in the system, as well as their relationship with the system
Strong organizational and coordination abilities, interpersonal skills, communication skills, and planning and execution abilities
Excellent problem analysis, positioning, and solving abilities
Proficient in the use of common office software
Bilingual in mandarin is preferred
EEO Statement
Aivres is an Equal Opportunity Employer and embraces diversity in our employee population. It is the policy of Aivres to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or special disabled veteran, marital status, pregnancy, genetic information, or any other legally protected status.
Customs Specialist - Team Lead
Service specialist job in San Francisco, CA
📌 Job Title: Customs Entry Team Lead
🕒 Full-Time | On-site
A global leader in transport and logistics is seeking a Customs Entry Team Lead to oversee import compliance operations and support a high-performing customs brokerage team.
This is a great opportunity for an experienced customs professional ready to step into a leadership role, contribute to international trade compliance, and help drive operational excellence across global supply chains.
🔍 Key Responsibilities
Mentor a team of entry writers handling customs documentation and clearance
Ensure compliance with U.S. Customs regulations and international trade laws
Review and approve complex customs entries, including HTS classification and valuation
Communicate with government agencies, carriers, and clients to resolve clearance issues
Maintain accurate records and ensure audit readiness
Monitor regulatory changes and implement best practices within the team
Collaborate cross-functionally with operations, freight, and compliance teams
✅ Ideal Background
3+ years in customs brokerage or import/export operations
In-depth knowledge of U.S. customs regulations, ACE, and HTS classification
Experience leading or mentoring a team (formal or informal)
Strong attention to detail, organizational skills, and ability to manage deadlines
Proficient with Microsoft Office and customs brokerage platforms (Cargowise)
Customs Broker License is a plus
Experience with a wide range of commodities preferred
💼 What's Offered
Competitive compensation
Career growth in a global logistics environment
Exposure to a wide range of industries and complex customs scenarios
A collaborative, fast-paced, and supportive work culture
Recruiting Operations Specialist
Service specialist job in San Francisco, CA
As a RecOps Specialist, you'll be responsible for maintaining the health of our recruiting systems and workflows. You'll triage inbound requests, ensure processes are documented and up to date, and manage key operational tasks across Ashby, Airtable, and related recruiting systems.
You'll collaborate closely with RecOps Program Managers and the Recruiting team to keep hiring operations efficient and scalable. This is a hands-on role that combines systems thinking, process discipline, and day-to-day problem solving - perfect for someone who thrives on bringing order to complexity.
Responsibilities:
Operational Support & Ticket Management - Own day-to-day recruiting operations tickets, ensuring fast, accurate responses and proper tagging in Jira/Slack.
System Maintenance & Data Hygiene - Regularly audit Ashby dashboards, tags, and pipelines to maintain data quality and reporting integrity.
Documentation & Knowledge Base Management - Keep recruiting SOPs, Notion pages, and Tailor content current and easy to find.
Workflow Optimization - Identify recurring pain points and propose improvements to streamline operations.
Program Support - Partner with RecOps PMs to execute logistics for programs like interviewer trainings, onboarding, and vendor pilots.
Cross-functional Collaboration - Work directly with Recruiting, Coordination, and People Tech to troubleshoot issues and ensure consistent workflows.
Required Skills:
Recruiting systems fluency - Experience with ATS/CRM systems (Ashby strongly preferred) and comfort navigating multiple tools at once.
Operational mindset - Strong attention to detail, ability to follow and improve complex processes, and comfort with ambiguity.
Documentation strength - Clear written communication and experience maintaining internal wikis or SOPs.
Bias for action - Comfortable working autonomously, escalating issues thoughtfully, and driving things to completion.
Collaboration & service orientation - A natural partner to recruiters and coordinators, balancing responsiveness with scalability.
Analytical curiosity - Basic comfort with data hygiene, dashboards, and metrics; experience with Airtable or spreadsheets a plus.
You might thrive in this role if you:
Love building clarity out of chaos.
Take pride in making systems and processes run better.
Get energy from helping others and being the “go-to” person for operational questions.
Enjoy learning new tools and figuring out how they work together.
Want to grow into a career in Recruiting Operations, Program Management, or People Systems.
Tools in our stack
Ashby (ATS) - applicant tracking and recruiting system
Airtable (workflow ops) - project and workflow management
Juicebox (AI sourcing) - sourcing and candidate identification tool
Brighthire (interview intelligence) - interview recording and analytics platform
ChatGPT (AI assistant) - AI-powered operational support and automation
Pay Rate:
$60-$69/hour DOE
Operational Specialist
Service specialist job in Fremont, CA
Business Partner, Operations Center
base Fremont, CA or Manteno, IL
The Operations Center Business Partner (BP) serves as a key communication and coordination bridge between the Operations Center and its core functional departments - Human Resources, Finance, Strategic Operations, Government Relations, and Legal Affairs. This position provides new graduates with comprehensive exposure to corporate operations, enabling them to develop strong analytical, coordination, and project management skills while contributing to the company's key initiatives.
Key Responsibilities
Communication and Coordination
Serve as the liaison between the Operations Center and its subordinate departments, ensuring smooth communication and alignment. Support the effective delivery of company policies, management decisions, and strategic objectives. Consolidate and report updates, issues, and achievements across departments on a regular basis.
Project Tracking and Execution Support
Gain a thorough understanding of major projects under HR, Finance, Strategic Operations, Government Relations, and Legal Affairs. Assist in tracking project timelines, milestones, and deliverables to ensure on-time completion. Facilitate cross-functional coordination and help resolve bottlenecks in project execution.
Data Analysis and Reporting
Collect and analyze operational data related to budgeting, manpower, and business performance. Prepare regular progress reports, meeting summaries, and presentation materials for management review. Provide analytical insights to support business decision-making.
Process Optimization and Mechanism Improvement
Support the Operations Center in improving internal management processes and communication mechanisms. Contribute ideas to enhance efficiency, transparency, and standardization in daily operations. Assist in establishing and maintaining key management tools such as task tracking systems and performance dashboards.
Special Assignments and Ad-hoc Projects
Participate in special assignments and cross-functional initiatives as arranged by the Operations Center leader. Provide research, coordination, and analytical support to ensure smooth execution of key tasks. Engage in internal training and developmental programs to strengthen professional and leadership capabilities.
Qualifications
Bachelor's degree or above in Business Administration, Economics, Finance, Market, Manufactory or related disciplines.
Strong logical thinking, data analysis, and communication skills.
Self-motivated, proactive, and able to handle multiple priorities in a fast-paced environment.
Demonstrated interest in corporate operations, project management, and business analysis.
Excellent command of English; bilingual proficiency (English and Chinese) preferred.
Career Development
Direct exposure to the company's core functional departments and key business processes.
Hands-on experience in cross-department coordination and project execution.
Structured career path with potential rotation opportunities within the Operations Center.
High-performing employees may advance to roles in operations management, strategy, or functional leadership.
Member Experience & Engagement Specialist
Service specialist job in San Francisco, CA
A community-focused nonprofit organization in San Francisco is seeking a Membership Associate to enhance member experiences and provide customer support. This role involves engaging with members, managing accounts, and promoting inclusivity within the facilities. Ideal candidates will have a high school diploma, 6 months of customer service experience, and proficiency in Office 365. This position offers a competitive hourly rate ranging from $19.50 to $24.00.
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Hospitality Specialist
Service specialist job in San Jose, CA
Akkodis is seeking a Hospitality Specialist for a contract job in San Francisco, CA. 94111. Ideally, looking for someone who can provide Hospitality support to the client, which may include: hospitality, facilities, and event services.
Rate Range: $22/hour -$25/hour on W2; The rate may be negotiable based on experience, education, geographic location, and other factors.
Responsibilities:
Follow established guidelines and procedures for receiving, documenting, organizing and distributing client kitchen supplies.
Ensure customers request to set up meeting rooms in a timely matter in accordance to client's standards and instructions given by the client.
Exhibit ability to take verbal instructions while taking notes to properly respond and handle client service requests.
Provide immediate attention and acknowledgment to customers entering kitchen area in accordance with client's standard of operation.
Perform walkthrough of various floors to inspect and ensure that all rooms are clean, stocked with supplies and ready for the next meeting.
Cleaning, dusting and other incidental tasks assigned.
Excellent customer service skills, good communication skills, ability to multi- task, do not mind cleaning up after others.
Monitor and listen to customers to understand inquiries and requests to provide accurate and prompt assistance with meeting room set-up and clean-up.
Required Skills:
Professionalism
Strong communication skills
Technical skills (comfortable using computers and Microsoft Office)
Conference experience
Experience in hospitality (restaurant, hotel, catering, etc.)
Event coordination: managing space, organizing food and beverages, and post-event clean-up
Attention to detail
For other opportunities available at Akkodis, go to ***************
If you have questions about the position, please contact Mohammed Irfan Murtuza at ******************************
Equal Opportunity Employer/Veterans/Disabled
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, an EAP program, commuter benefits, and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Disclaimer: These benefit offerings do not apply to client-recruited jobs and jobs that are direct hires to a client.
To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit https://***************/en/privacy-policy.
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
· The California Fair Chance Act
· Los Angeles City Fair Chance Ordinance
· Los Angeles County Fair Chance Ordinance for Employers
· San Francisco Fair Chance Ordinance
Care Coordinator
Service specialist job in Pleasanton, CA
/RESPONSIBILITIES At the front door of University Health, this role serves to screen patients needing placement in acute or observation beds for the purposes of correct status determinations, and the coordination of appropriate diversions to home or other level of care more appropriate for the services needed to be rendered. This position requires assertive clinical acumen and communication skills for serving in the liaison roles with medical staff, nursing, and patients and families.
EDUCATION/EXPERIENCE
Graduation from an accredited school of nursing with current RN licensure in the State of Texas, BSN preferred. National certification (e.g. CCRN, RNC, CEN, CNOR, OCN, ANCC, CAN, CPAN, CFRN, etc.) in related field is preferred. Three years recent, full-time hospital experience preferred. Work experience in case management, utilization review or hospital quality assurance experience is preferred. Must complete a Clinical Documentation Improvement Course within specified time of hire date.
LICENSURE/CERTIFICATION
Current license from the Board of Nurse Examiners of the State of Texas to practice as a registered nurse is required. National certification in related field is preferred. Case Manager Certification (CCM or ANCC) is highly desirable.
Product Expert, Customer Support (Santa Cruz, CA)
Service specialist job in Bonny Doon, CA
About the Role We are looking for a Product Expert to provide exceptional technical support to our customers. As a Product Expert at Omni, you will use your knowledge of SQL, data analytics, and the Omni product to help customers solve data problems, learn best practices, and navigate the platform. You will be both the face of Omni, and the voice of the customer internally. You will provide personal attention and advocate for customers' needs while serving as their first line of help.
We take pride in providing stellar, high-touch technical support throughout the customer lifecycle, and the Product Expert is the face and heart of the customer experience!
You will:
* Become a deep expert in the Omni product & best practices
* Assist Omni's customers, potential customers, and partners via Slack, acting as the frontline as users navigate the product
* Provide proactive, positive, above-and-beyond technical support, digging deeper to find creative solutions that go beyond the surface of the questions being asked
* Stay up to date on the latest product improvements & roadmap
* Give voice to customer needs in internal discussions with Product and Engineering.
* Partner with Solutions Engineering to identify trends and proactively recommend product and tooling solutions to improve customer experience
* Share deep knowledge of actual usage cross-functionally to inform how we develop and market our product.
* Surface feature requests and reproduce and report bugs reported by Omni users
* Contribute to our community site, sharing design patterns, solutions, and troubleshooting guides to enable self-service.
* Create delightful experiences for our customers. Build trust-filled advisory relationships, and find ways to make data teams more successful.
About you
* Love learning and problem solving; enthusiastic about helping and teaching others
* Strong communication skills, both written and oral
* Desire to work directly with customers on a daily basis
* Passionate about working with and talking about data
* Strong SQL skills; knowledge of SQL for analytics
* 1+ years experience in data analytics and/or business intelligence preferred
This role is based in our Santa Cruz office, and allows for a hybrid schedule with 3 days/week in office.
Why Join Us
* Passionate, close-knit team with extensive experience in the space, including founders from Looker and Stitch Data
* Health, dental, and vision insurance
* 401(k) Plan
* Unlimited PTO
Customer Risk Strategy
Service specialist job in San Francisco, CA
For companies building financial technology and transforming the financial services space, the biggest bottleneck to their growth and innovation is often the underlying banks and infrastructure stack they rely on. We have spent our careers founding and scaling companies like Plaid, Square, Meta, Blend, and Affirm, and have seen this problem firsthand - builders and developers needing to partner with traditional banks, and creating API and abstraction layers over the patchwork that is the bank, its core, and many other vendors. All of this results in a complex (and often expensive) banking supply chain involving a user, fintech, BaaS middleware provider, bank, core and the Federal Reserve.
At Column, we set out to simplify and fix this. We are a bank and a software company built from the ground up, offering builders and developers technology-forward banking solutions that cut out the hundreds of vendors, middleware providers, and abstraction layers. This means a safer, more transparent, and less costly banking supply chain. Come build with us!
The opportunity
We're looking for an all-around business athlete to join our Customer Risk Strategy team! You don't need to be an expert in banking or risk on day one - we are seeking a candidate who is excited about disrupting financial services and willing to utilize their highly strategic, operational, and product-oriented mindset to help drive continuous improvements across our existing operations. Your work will help Column deepen its relationships with its fintech partners by effectively managing our forward-thinking, strategic, and highly efficient risk programs (a critical differentiator for Column!) to ensure we scale safely. This is a unique entry point into the world of risk at a high-growth fintech company, where you'll gain skills and experience that few others can offer.
This role is a great fit for someone excited to blend strategic problem-solving with hands-on execution. While part of your work will focus on crucial operational aspects of managing risk (oversight and monitoring of our fintech partners), every project you lead will directly influence our ability to grow Column's business relationships so they remain strong and resilient.
This role will report directly to our Head of Regulatory Affairs and will partner closely with leaders across engineering, business, legal, compliance, operations, and go-to-market teams. This role is based in-person at our Presidio office in San Francisco (3-4 days/week).
What you'll do
Manage oversight of Column's Fintech Partners: Ensure effective ongoing oversight processes by reviewing key program metrics to identify trends, outliers or key risk indicators that require further investigation.
Support evaluation of partnership expansions. As Column's relationships with its Fintech Partners grow and expand, you will be responsible for working with our business team to manage these expansions, working closely with internal SMEs to evaluate and document key risk and compliance considerations.
Design and implement new processes: Maintain a growth mindset by helping members of the Column's risk and compliance organization identify and develop potential process improvements as the our partnership activities continue to expand.
Drive development of key metrics and reporting: Work closely with the Column's senior leadership team on developing new metrics and providing periodic reporting on Column's partnership activities to executive management and the Board of Directors.
What you'll need to be successful
2-3 years of experience in high-growth environment, including management consulting, financial regulatory agency, financial services and/or fintech company
Ability to jump into new situations, with a willingness to learn quickly and help solve problems
Hyper-organized approach to project management, including coordinating efforts across multiple teams; comfort juggling multiple projects and priorities is critical
Scrappy, roll-up-your-sleeves attitude - we thrive because we work harder, are more creative, and have zero ego when it comes to getting our hands dirty to build a business
Attention to detail and a commitment to accuracy
Familiarity with the banking and fintech industries is preferred, but not required - an interest in becoming an expert in finance, risk, compliance, and technology, however, is a must
Excitement about working in a fast-paced, deeply cross-functional space
What you'll get from us:
🏥 Comprehensive health, dental, and vision plans, including options that are 100% covered by Column for you and 100% covered for your dependents!
🐣 Comprehensive family planning and fertility benefits via partnership with Carrot, including reimbursement of up to $20,000 in qualified expenses
🏡 Up to $2,000 (post-tax) monthly rent subsidy for employees living within 2 miles of Column's office
💳 FSA and HSA account options to enable use of pre-tax money for medical and dependent care expenses
📈 401k plan, including self-directed brokerage options
🌴 Flexible time-off policy - take the time off that you want and need to relax and recharge
👶 100% paid parental leave, including 16 weeks for birth mothers, 12 weeks for primary caregivers, and 8 weeks for secondary caregivers
😇 Up to $4,500 in annual reimbursements for backup childcare
🍽️ Catered lunches and dinners for SF employees
🚆 Commuter benefits, including paid transportation to-and-from the office
🎉 Regular team building events, including annual offsite
Pay transparency:
Compensation packages at Column include base salary, equity, and benefits. New hire offers are made based on a candidate's experience, expertise, geographic location, and internal pay equity relative to peers.
The annual base salary range for this role is $115,000 - $130,000 + equity.
We look forward to hearing from you
Column is committed to working with the best and brightest people from the broadest talent pool possible. We value bringing together a team with different perspectives, educational backgrounds, and life experiences, and believe a diversity of ideas is what allows us to develop the best solutions. All qualified individuals are encouraged to apply.
If you need assistance or a reasonable accommodation during the application and recruiting process, please reach out to accommodations@column.com.
We participate in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program here.
Auto-ApplyJPMorgan Private Client - Client Experience Specialist Manager
Service specialist job in San Francisco, CA
Are you ready to lead a team towards redefining client experience excellence? Join JPMorgan Private Client as a Client Experience Manager and take charge of a group of Specialists dedicated to delivering unparalleled service.
As the Client Experience Manager within JPMorgan Private Client, you'll direct a team of Specialists who are instrumental in helping our clients explore the full financial possibilities their wealth creates. You will coach and develop a high performing team that is able to act as an extension of our Relationship Manager team, provide exceptional service to our clients, and assist with servicing needs.
Job Responsibilities
Manage a team of Client Experience Specialists by providing oversight of day to day activities, ensuring the team's adherence to operating policies and procedures, and legal and compliance regulations, while independently resolving escalations.
Provide ongoing coaching and mentoring to team members, fostering their professional growth and development through feedback, goal-setting, and skill building opportunities.
Work with your Regional Managing Director to manage team capability by aligning Client Experience Specialist team members to Relationship Manager, and solicit feedback to identify development opportunities.
Utilize product and process knowledge to coach team members and quickly resolve client escalations.
Build a strong network of collaborative partnership across the Firm.
Execute on business initiatives by creating and including developing and delivering executive and external reporting and other communications.
Make informed business decisions using your independent judgement, skill set, and subject matter expertise, in combination with documented policies and procedures.
Responsible for recruiting, interviewing and making hiring decisions for the team.
Required Qualifications, Capabilities, and Skills
Five or more years of financial services experience.
Demonstrated experience delivering exceptional client service to an affluent client base.
Preferred Qualifications, Capabilities, and Skills
A bachelor's degree
Two years' experience leading a team focused on cultivating relationships through delivering Deposit Banking, Home or Business lending needs.
This position is subject to Section 19 of the Federal Deposit Insurance Act (FDIA). Employment is contingent upon a review of criminal conviction history.
This role is eligible to participate in an incentive compensation plan that is paid on an annual basis. More details about total compensation and benefits will be provided during the hiring process
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Dodd Frank/Truth in Lending Act
This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators. As such, an employment offer for this position is contingent on JPMC's review of your criminal conviction history, credit report, information available through NMLS, and any other information relevant to a determination by JPMC that you demonstrate financial responsibility, good character, and general fitness for the position. Note that any felony conviction within the last seven years will disqualify you from consideration for this position. Your continued employment in this position would be contingent upon compliance with Truth in Lending Act/Dodd Frank Loan Originator requirements.
In addition, this position requires National Mortgage Licensing System and Registry (NMLS) registration under the SAFE Act of 2008. As such, upon active employment with JPMorgan Chase, you will be required to either register on NMLS, or to update your existing registration as necessary to grant access to and reflect your employment with JPMorgan Chase. Your continued employment in this position with JPMorgan Chase is contingent upon compliance with the SAFE Act, including successful registration immediately after your start date, and timely completion of annual renewal and required updates thereafter.
Any information obtained during the registration, update, and renewal processes or through NMLS notifications may impact your employment with the firm. Any of the completed information you provide during the Chase on-line application process may be transferred, on your behalf, to NMLS by JPMorgan Chase. Please carefully review the information you provide to Chase for accuracy and consistency and with any current NMLS record, if applicable, before submitting. Further information about NMLS and registration requirements of registration can be found at: *********************************************************************
Auto-ApplyClient Specialist - Commercial Term Lending, Commercial Real Estate
Service specialist job in San Francisco, CA
Do you enjoy building relationships, helping to identify growth opportunities for clients, and have a passion for Commercial Real Estate? If so, the Commercial Real Estate Commercial Term Lending team is a great fit!
As a Client Specialist on the Commercial Term Lending team, you will support one or more Client Managers and serve as a contact point for customers to resolve issues/difficulties across multiple departments. You will facilitate the application process, interact with customers to request necessary documentation, and discuss products and pricing.
Commercial Term Lending (CTL) provides commercial real estate owners and investors with term financing solutions for purchase or refinance of stabilized industrial, retail, office, mixed use and multifamily properties. CTL is comprised of two businesses: Multifamily Lending (MFL), the nation's number one multifamily lender providing term financing from $500,000 to $25 million+ on stabilized apartment buildings with five or more units, and Commercial Mortgage Lending (CML) which provides term financing from $1 million to $25 million+ on stabilized industrial, retail, office and mixed-use properties. Our business is successful because of the dedication of our people and their ability to utilize cutting edge systems, continually hone business processes and embrace our business culture. We have over 1,000 employees nationwide. CTL delivers fast, efficient and streamlined loan transactions to our clients, helping them build their commercial real estate portfolio for long term success. We pride ourselves on reliably providing our clients straightforward, competitively priced loan programs, which include fixed and adjustable rates, early rate lock, and simple prepayment options. Local knowledge and experience are key components to commercial real estate success, which is why CTL draws on deep local expertise from its sales teams to understand our customers' businesses and deliver personalized service from start to finish.
Job responsibilities:
Facilitate application process by interfacing with customers in taking complete applications and requesting documentation from borrowers
Discussing products, pricing and quoting and locking interest rates at the request of the Client Manager/Client
Act as a liaison between the Client Manager and the processing team
Review complex files with multi-layered entity documentation and examine third party reports and leases
Manage pipeline, including updating Client Manager on pipeline status and updating borrowers on the status of their loan
Coordinate and manage marketing to customers and brokers as well as assist the Client Manager in building customer and real estate broker relationships
Support Client Manager to achieve high originations and retain existing clients. You will provide a high level of customer service to both internal and external customers.
Required qualifications, capabilities and skills:
Minimum 2 years' experience in mortgage lending, with inside sales/customer service background.
Excellent desktop skills including Microsoft Excel, PowerPoint, and other Office applications.
Enthusiastic and self-motivated.
Superior written and oral communication.
Superior customer service skills.
Ability to demonstrate control, flexibility, and maintain quality and high productivity when dealing with customers and changing work demand.
Strong organizational and execution skills including ability to multitask and work independently across various levels in the organization.
Preferred qualifications, capabilities, and skills:
College graduate preferred.
Ability to make personal connections, engage customers, and remain courteous and professional in a team environment.
Professional, thorough, and organized with follow-up skills, ability to learn products, services, and procedures quickly and accurately.
Superior interpersonal communication skills, as well as strong attention to detail and time management.
FEDERAL DEPOSIT INSURANCE ACT: This position is subject to Section 19 of the Federal Deposit Insurance Act. As such, an employment offer for this position is contingent on JPMorgan Chase's review of criminal conviction history, including pretrial diversions or program entries.
Auto-ApplyCustomer Success Specialist
Service specialist job in Fremont, CA
Do you love developing and nurturing great relationships?
As an N2S Customer Success Specialist, you will be responsible for managing and growing our Fortune 500 accounts, understanding their staffing requirements, and ensuring the successful placement of qualified candidates. You will play a crucial role in building strong client relationships and contributing to the growth and success of N2S
Location: Remote from Bay Area, SFC, CA
Qualifications:
Must have 3-5 years of overall experience in the Staffing & Recruiting Industry with hands on recruiting experience and exposure of client communication preferably with LifeSciences or IT MSP clients.
Strong understanding of working with VMS and MSP based accounts.
Any experience working with a Hybrid/Offshore delivery model will be a plus.
Proven experience in staffing, recruiting & client communication, supporting client/ MSP programs from a supplier side.
Strong interpersonal and communication skills.
Excellent negotiation and problem-solving abilities.
Excellent reputation and relationship-building skills.
Ability to work in a fast-paced, target-driven environment.
Must be a self driven and highly motivated individual.
Proficiency in using applicant tracking systems (ATS) and other relevant software.
Key Responsibilities:
Be the single point of contact for our Fortune 500 clients
Build long-term client partnerships to understand their challenges and provide solution.
Maximize market share with a client to make us their trusted staffing supplier.
Qualify new job orders and work with the delivery lead for better coverage and support.
Present candidates to Hiring Managers and follow up for feedback .
Coordinate with Client to schedule candidate interviews and onboarding.
Coordinate with recruiting team including screening, orientation, and placement of candidates.
Use CRM/ATS (Job Diva) to manage activities.
Constant communication with clients to build rapport and to obtain critical information including, job descriptions, referrals, and business leads.
Additional Requirements:
Must be open to travel across the country, especially locally, and support clients from their offices.
Availability to work outside regular office hours, if needed.
Benefits of working at N2S:
Uncapped Commissions
100% Contribution to Health/Dental/Vision
Business Operations Specialist
Service specialist job in Milpitas, CA
Aivres is a leading data center servers and storage solutions provider committed to delivering innovative technologies that propel the world's leading industries to new frontiers. We widely deliver and deploy cutting-edge hardware products and designs to major data centers across the US, supporting critical modern applications that include cloud, AI, big data, mass storage, and edge. Our unique JDM model enables open collaboration with partners and customers to develop purpose-built, performance-optimized solutions that tackle different workloads and overcome real-world challenges. We are looking for a Buyer to join our Milpitas office, CA.
Primary Responsibilities
Work with sales and customers closely to get customers' forecasts and demands
Support the daily operations of the sales team and provide weekly updates
Follow up on the fulfillment of customers' sample requests and order requests to ensure on time delivery
Collaborate with internal cross-functional teams to solve customer issues
Inventory control and management
Other assigned job duties to ensure better customer service
Qualifications
Bachelor's degree with related experience in sales operations or the supply chain field
Strong communication skills and ability to coordinate with multiple technical and business teams
Organized and attention to details; able to work in a fast-paced environment
Excellent communication and people skills
A teamwork-oriented mentality and keen aptitude in problem-solving
Bilingual in Mandarin is a plus
Wellness & Member Experience Associate
Service specialist job in San Francisco, CA
A leading nonprofit organization is seeking a Membership Associate to enhance the member experience at their San Francisco branch. This role involves engaging with members, managing membership accounts, and ensuring a welcoming and inclusive environment. The ideal candidate will have a high school diploma, customer service experience, and availability during various shifts. The position offers a salary range of $18.67 - $22.00 per hour and the chance to impact the community positively.
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Care Coordinator
Service specialist job in Pleasanton, CA
/RESPONSIBILITIES The Care Coordinator is responsible for coordinating and streamlining the care of patients referred to the Interventional Cardiology Clinic. In this role, you will work closely with multidisciplinary teams, triage referred patients, facilitate timely and appropriate provider scheduling, and ensure continuity of care across outpatient and inpatient settings. The coordinator also serves as a liaison between referring providers, the interventional team, and patients, while supporting program growth through outreach and data management.
EDUCATION/EXPERIENCE
Graduation from an accredited school of nursing with current RN licensure in the State of Texas, BSN preferred. Three years recent, full-time hospital experience preferred. Work experience in cardiovascular or interventional cardiology nursing preferred. Strong knowledge of cardiac procedures, terminology, and clinical workflow. Familiarity with catheterization lab operations, cardiovascular imaging, and post-procedure. Prior experience with patient navigation or care coordination in a cardiology setting preferred. Proficiency in Epic or other major EHR systems preferred.
LICENSURE/CERTIFICATION
Current license from the Board of Nurse Examiners of the State of Texas to practice as a registered nurse is required. National certification in related field is preferred. Case Manager Certification (CCM or ANCC) is highly desirable.
Hospitality Specialist
Service specialist job in Fremont, CA
Akkodis is seeking a Hospitality Specialist for a contract job in San Francisco, CA. 94111. Ideally, looking for someone who can provide Hospitality support to the client, which may include: hospitality, facilities, and event services.
Rate Range: $22/hour -$25/hour on W2; The rate may be negotiable based on experience, education, geographic location, and other factors.
Responsibilities:
Follow established guidelines and procedures for receiving, documenting, organizing and distributing client kitchen supplies.
Ensure customers request to set up meeting rooms in a timely matter in accordance to client's standards and instructions given by the client.
Exhibit ability to take verbal instructions while taking notes to properly respond and handle client service requests.
Provide immediate attention and acknowledgment to customers entering kitchen area in accordance with client's standard of operation.
Perform walkthrough of various floors to inspect and ensure that all rooms are clean, stocked with supplies and ready for the next meeting.
Cleaning, dusting and other incidental tasks assigned.
Excellent customer service skills, good communication skills, ability to multi- task, do not mind cleaning up after others.
Monitor and listen to customers to understand inquiries and requests to provide accurate and prompt assistance with meeting room set-up and clean-up.
Required Skills:
Professionalism
Strong communication skills
Technical skills (comfortable using computers and Microsoft Office)
Conference experience
Experience in hospitality (restaurant, hotel, catering, etc.)
Event coordination: managing space, organizing food and beverages, and post-event clean-up
Attention to detail
For other opportunities available at Akkodis, go to ***************
If you have questions about the position, please contact Mohammed Irfan Murtuza at ******************************
Equal Opportunity Employer/Veterans/Disabled
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, an EAP program, commuter benefits, and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Disclaimer: These benefit offerings do not apply to client-recruited jobs and jobs that are direct hires to a client.
To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit https://***************/en/privacy-policy.
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
· The California Fair Chance Act
· Los Angeles City Fair Chance Ordinance
· Los Angeles County Fair Chance Ordinance for Employers
· San Francisco Fair Chance Ordinance
Client Specialist - Commercial Term Lending, Commercial Real Estate
Service specialist job in San Francisco, CA
Do you enjoy building relationships, helping to identify growth opportunities for clients, and have a passion for Commercial Real Estate? If so, the Commercial Real Estate Commercial Term Lending team is a great fit!
As a Client Specialist on the Commercial Term Lending team, you will support one or more Client Managers and serve as a contact point for customers to resolve issues/difficulties across multiple departments. You will facilitate the application process, interact with customers to request necessary documentation, and discuss products and pricing.
Commercial Term Lending (CTL) provides commercial real estate owners and investors with term financing solutions for purchase or refinance of stabilized industrial, retail, office, mixed use and multifamily properties. CTL is comprised of two businesses: Multifamily Lending (MFL), the nation's number one multifamily lender providing term financing from $500,000 to $25 million+ on stabilized apartment buildings with five or more units, and Commercial Mortgage Lending (CML) which provides term financing from $1 million to $25 million+ on stabilized industrial, retail, office and mixed-use properties. Our business is successful because of the dedication of our people and their ability to utilize cutting edge systems, continually hone business processes and embrace our business culture. We have over 1,000 employees nationwide. CTL delivers fast, efficient and streamlined loan transactions to our clients, helping them build their commercial real estate portfolio for long term success. We pride ourselves on reliably providing our clients straightforward, competitively priced loan programs, which include fixed and adjustable rates, early rate lock, and simple prepayment options. Local knowledge and experience are key components to commercial real estate success, which is why CTL draws on deep local expertise from its sales teams to understand our customers' businesses and deliver personalized service from start to finish.
Job responsibilities:
Facilitate application process by interfacing with customers in taking complete applications and requesting documentation from borrowers
Discussing products, pricing and quoting and locking interest rates at the request of the Client Manager/Client
Act as a liaison between the Client Manager and the processing team
Review complex files with multi-layered entity documentation and examine third party reports and leases
Manage pipeline, including updating Client Manager on pipeline status and updating borrowers on the status of their loan
Coordinate and manage marketing to customers and brokers as well as assist the Client Manager in building customer and real estate broker relationships
Support Client Manager to achieve high originations and retain existing clients. You will provide a high level of customer service to both internal and external customers.
Required qualifications, capabilities and skills:
Minimum 2 years' experience in mortgage lending, with inside sales/customer service background.
Excellent desktop skills including Microsoft Excel, PowerPoint, and other Office applications.
Enthusiastic and self-motivated.
Superior written and oral communication.
Superior customer service skills.
Ability to demonstrate control, flexibility, and maintain quality and high productivity when dealing with customers and changing work demand.
Strong organizational and execution skills including ability to multitask and work independently across various levels in the organization.
Preferred qualifications, capabilities, and skills:
College graduate preferred.
Ability to make personal connections, engage customers, and remain courteous and professional in a team environment.
Professional, thorough, and organized with follow-up skills, ability to learn products, services, and procedures quickly and accurately.
Superior interpersonal communication skills, as well as strong attention to detail and time management.
FEDERAL DEPOSIT INSURANCE ACT: This position is subject to Section 19 of the Federal Deposit Insurance Act. As such, an employment offer for this position is contingent on JPMorgan Chase's review of criminal conviction history, including pretrial diversions or program entries.
Auto-ApplyHospitality Specialist
Service specialist job in San Francisco, CA
Akkodis is seeking a Hospitality Specialist for a contract job in San Francisco, CA. 94111. Ideally, looking for someone who can provide Hospitality support to the client, which may include: hospitality, facilities, and event services.
Rate Range: $22/hour -$25/hour on W2; The rate may be negotiable based on experience, education, geographic location, and other factors.
Responsibilities:
Follow established guidelines and procedures for receiving, documenting, organizing and distributing client kitchen supplies.
Ensure customers request to set up meeting rooms in a timely matter in accordance to client's standards and instructions given by the client.
Exhibit ability to take verbal instructions while taking notes to properly respond and handle client service requests.
Provide immediate attention and acknowledgment to customers entering kitchen area in accordance with client's standard of operation.
Perform walkthrough of various floors to inspect and ensure that all rooms are clean, stocked with supplies and ready for the next meeting.
Cleaning, dusting and other incidental tasks assigned.
Excellent customer service skills, good communication skills, ability to multi- task, do not mind cleaning up after others.
Monitor and listen to customers to understand inquiries and requests to provide accurate and prompt assistance with meeting room set-up and clean-up.
Required Skills:
Professionalism
Strong communication skills
Technical skills (comfortable using computers and Microsoft Office)
Conference experience
Experience in hospitality (restaurant, hotel, catering, etc.)
Event coordination: managing space, organizing food and beverages, and post-event clean-up
Attention to detail
For other opportunities available at Akkodis, go to ***************
If you have questions about the position, please contact Mohammed Irfan Murtuza at ******************************
Equal Opportunity Employer/Veterans/Disabled
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, an EAP program, commuter benefits, and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Disclaimer: These benefit offerings do not apply to client-recruited jobs and jobs that are direct hires to a client.
To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit https://***************/en/privacy-policy.
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
· The California Fair Chance Act
· Los Angeles City Fair Chance Ordinance
· Los Angeles County Fair Chance Ordinance for Employers
· San Francisco Fair Chance Ordinance