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Service specialist jobs in North Carolina

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  • Delivery Representative

    Amerigas Propane 4.1company rating

    Service specialist job in Marshville, NC

    When you work for AmeriGas, you become a part of something BIG! Founded in 1959, AmeriGas is the nation's premier propane company, serving over 1.5 million residential, commercial, industrial and motor fuel propane customers. Together, over 6,500 dedicated professionals will deliver over 1 billion gallons of propane from 1,800+ distribution points across the United States. Applications for this position will be accepted until 01/30/2026. Posting Your New Career, Delivered! Hot Job, Cool Benefits! AmeriGas, the nation's largest propane distributor, has immediate openings for safety-minded, customer-focused Delivery Representatives at a location near you! Are you looking for an exciting career with a nationally known company and industry leader? AmeriGas Propane, the largest distributor of propane in the United States, is searching for an energetic and customer service-oriented person to join us as a Delivery Representative. Responsibilities As a local Delivery Representative, you will play a vital role in delivering propane to our customers while ensuring the highest standards of safety and customer service. Duties include, but are not limited to: Safely operate a propane delivery truck along provided delivery routes Filling residential and/or commercial bulk tanks with propane Delivering propane cylinders to commercial/industrial customers Perform all daily functions in a safe manner by adhering to all federal and state codes and regulations in addition to all AmeriGas Safety and Operations Policies and Procedures Consistent use of required Personal Protective Equipment Depending on fluctuating needs, work 8 to 12-hour shifts What's In It for You? Home every day 17 PTO days plus 7 paid holidays $5,000 sign-on bonus Ongoing safety incentives Career advancement opportunities and annual performance reviews Uniforms provided $2,500 employee referral program Year-round medical coverage available as well as: 401k with company match, propane discount year-round, paid holidays and paid vacation Requirements All Delivery Representatives should have a valid class A or B CDL with hazmat and tanker endorsements Acceptable driving record Satisfactory completion of a DOT physical, drug test and background check Willingness to work outdoors in all weather conditions Ability to lift up to 70 lbs AmeriGas Propane, Inc. is an Equal Opportunity Employer. The Company does not discriminate on the basis of race, color, sex, national origin, disability, age, gender identity, sexual orientation, veteran status, or any other legally protected class in its practices. AmeriGas is a Drug Free Workplace. Candidates must be willing to submit to a pre-employment drug screen and a criminal background check. Successful applicants shall be required to pass a pre-employment drug screen as a condition of employment, and if hired, shall be subject to substance abuse testing in accordance with AmeriGas policies. As a federal contractor that engages in safety-sensitive work, AmeriGas cannot permit employees in certain positions to use medical marijuana, even if prescribed by an authorized physician. Similarly, applicants for such positions who are actively using medical marijuana may be denied hire on that basis. The pay for this position ranges from $29.00 to $30.00 per hour, depending on circumstances including an applicant's skills and qualifications, certain degrees and certifications, prior job experience, market data, and other relevant factors. Additional compensation may include eligibility to earn a performance-based bonus or commissions on completed sales depending on position. This is the Company's good faith and reasonable estimate of the range of compensation for this position as of the time of posting. The Company offers a wide array of comprehensive benefit programs and services including medical, dental, vision, flexible spending and health savings accounts to our benefits-eligible employees. Additional benefits include retirement savings plans like 401(k) and paid days off such as parental leave, military leave, vacation/paid time off, sick leave in compliance with state law, as applicable, paid holidays, and disability coverage. Some benefits offerings are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works.
    $29-30 hourly 4d ago
  • After Care Customer Service Representative

    LHH Us 4.3company rating

    Service specialist job in Greensboro, NC

    LHH is partnering with a client in Greensboro searching for a contract-to-hire Aftercare Customer Service Representative to join their team due to growth! This role will be onsite M-F 8-5 and paying $20/hr. Responsibilities: Answer incoming calls from customers regarding product information, services provided, existing accounts, warranties, etc. Schedule service, repair, or maintanance appointments Act as point of contact to troubleshoot for customers experiencing issues with unit/account Collect payment following service Document all customer interactions to share with Technicians as needed Qualifications: Must have strong communication and problem-solving skills Ability to multi-task and prioritize duties Prior customer service experience required, experience working with Technicians for service preferred If you are interested in this role, please apply at ************ Pay Details: $20.00 per hour Search managed by: Kaitlyn Pruitt Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled Military connected talent encouraged to apply To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: The California Fair Chance Act Los Angeles City Fair Chance Ordinance Los Angeles County Fair Chance Ordinance for Employers San Francisco Fair Chance Ordinance Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
    $20 hourly 1d ago
  • Customer Account Specialist

    TRC Talent Solutions 4.6company rating

    Service specialist job in Charlotte, NC

    International Company located south of Charlotte is adding a Customer Account Specialist to their team. You will be responsible for providing all aspects of customer service from assisting customers via phone or email, to order entry and management in SAP. Salary up to $60K plus bonus. Responsibilities Include Respond to customer inquiries such as delivery dates, pricing, shipment tracking, product specifications and performance Process and audit orders for accuracy from customers Process credits / returns Support in resolving shipment issues that may occur with the warehouse and channel partners. Respond to customer inquiries such as delivery dates, pricing, shipment tracking, product specifications and performance Assist customers in the selection of products. Utilize CRM (SalesForce) and any other customer support software that track and measure sales activities. Work in conjunction with Marketing to provide support with sales and marketing programs. Collaborate with internal departments to provide excellent customer experience Requirements Include: Three plus years in a customer support role SAP preferred SalesForce preferred Microsoft Office Great communication skills both written and verbal
    $60k yearly 2d ago
  • Clinical Solutions Specialist

    Beacon Hill 3.9company rating

    Service specialist job in Charlotte, NC

    The Clinical Solutions Specialist will support the sale of products (bed frames and support surfaces) for the assigned market territory. Responsible for developing longstanding, productive relationships between organization and healthcare facilities in defined area. Works closely with sales and service teams to provide support to implement comprehensive sales strategies. ESSENTIAL DUTIES AND RESPONSIBILITIES include, but are not limited to those listed below: Deliver expert training in healthcare capital medical equipment in a clinical setting. Thoroughly train end user clinicians, administration, and staff development personnel on the safe and efficient use of manufacturer's product line. Manage relations with key hospital personnel and relay issues to Account Executives as appropriate. Contribute to the resolution of equipment issues identified during training sessions and immediately escalate any issues as required. Rely upon personal clinical experiences as a basis for providing clinical guidance on the safe and practical use of manufacturer's equipment. Competently and professionally interact with a broad range of key customers, including nursing, administration, PT/OT, radiology, environmental services, physicians, and maintenance/biomed staff. Provide occasional weekend coverage and three-shift training coverage when required. Support Account Executives during product installations; deliver product to floor and provide training as directed. Assist Account Executives in account development and territory management. Possess and demonstrate a technical aptitude when operating and troubleshooting equipment. SUPERVISORY RESPONSIBILITIES This position does not have direct employee supervisory responsibility, but may manage and direct the activities of per diem clinical consultants within the territory. CHARACTERISTICS/CANDIDATE PROFILE To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The items listed below are representative of the characteristics that are necessary to perform in this assignment. High level of integrity and strength of character Results-oriented -- focused on delivering results that meet or exceed the company's expectations Learning agility and ability to adapt and adjust quickly based on emergent needs from the business Exceptional interpersonal skills - ability to effectively deal with a variety of strong personalities within the workplace A strong propensity for growing and developing a business with entrepreneurial characteristics Effective influencing skills - adept at ability to understand the needs of, and influence personnel ranging from nurses to C-level decision makers Strong business acumen to assist Area Sales Managers in the sales process with senior-level health care administrative personnel as well as front line staff Ability to organize and manage multiple priorities and determine the relative importance/business impact of each activity Capability to understand market requirements; trends, dynamics, expectations, and competitive forces Strong customer orientation -- advocates on behalf of the customers' needs/requirements EDUCATION and/or EXPERIENCE Bachelor's degree from an accredited institution or completion of advanced professional training. Minimum of five (5) years of healthcare-related experience, or an equivalent combination of education and experience. Proven experience in staff education within a clinical setting (e.g., precepting or education development). Healthcare-related certification is strongly preferred (e.g., CWOCN, CCRN, CMSRN or PT-OCS) In-depth understanding of clinical environments. Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply. California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: ***************************************** Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records. Company Profile: Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement. Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs. Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting ************* Benefits Information: Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings. We look forward to working with you. Beacon Hill. Employing the Future (TM)
    $34k-68k yearly est. 5d ago
  • Device Operations Specialist

    Inceed 4.1company rating

    Service specialist job in Cornelius, NC

    Compensation: $52,000-$60,000 Device Operations Specilaist Inceed has partnered with a great company to help find a skilled Device Operations Specialist to join their team! This role offers the opportunity to blend customer account ownership with hands-on operational responsibilities in the device depot. You'll act as the primary point of contact for a key client while also supporting device preparation, staging, and shipping functions. This is a great chance to step into a role where you can leverage your relationship management skills and organizational strengths, all while learning more about mobility solutions and technology services. The company prides itself on strong client partnerships and a collaborative environment, and they're seeking someone who's excited to grow with the team. Responsibilities: Serve as the dedicated contact for an assigned client account, ensuring timely communication and issue resolution. Build long-term client relationships while proactively managing account activities, service requests, and device orders. Perform depot responsibilities such as staging, kitting, labeling, shipping, and returns. Maintain accurate device records and ensure Proof of Delivery (POD) guidelines are followed. Partner with internal teams to meet deadlines, ensure quality, and support customer satisfaction. Required Qualifications & Experience: 2+ years in customer service (B2B or technical service experience preferred). Strong organizational and communication skills with proven ability to balance multiple priorities. Proficiency in Microsoft Office Suite and ability to quickly learn internal systems and processes. Nice to Have Skills & Experience: Background in telecom, wireless, or technology services. Experience handling mobile device lifecycle processes, including upgrades and redeployment. Knowledge of carrier programs, mobile hardware, or related policies. Perks & Benefits: Comprehensive benefits package available If you are interested in learning more about the Device Operations Specialist opportunity, please submit your resume for consideration. Our client unable to provide sponsorship at this time. We are Inceed, a staffing direct placement firm who believes in the possibility of something better. Our mission is simple” We're here to help every person, whether client, candidate, or employee, find and secure what's better for them. Inceed is an equal opportunity employer. Inceed prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
    $52k-60k yearly 3d ago
  • Bilingual Call Center Specialist

    Infosys BPM

    Service specialist job in Winston-Salem, NC

    Job Title: Bilingual Contact Center Specialist Department: Customer Service / Sales Operations Job Summary: The Bi lingual Contact Center Specialist is responsible for providing exceptional support and assistance to small store owners utilizing the client's mobile application. This role plays a critical part in ensuring seamless user experience, resolving inquiries, and maximizing the effectiveness of the app in facilitating product orders, promotions, and overall business growth for our partners. Key Responsibilities: Customer Support & Issue Resolution: Handle inbound calls, chats, and potentially emails/outbound calls from client's app users regarding app functionality, order placement, promotion inquiries, loyalty points, and general support. Diagnose and troubleshoot technical issues related to the app (e.g., login problems, navigation, order submission errors, payment guide). Provide clear, concise, and step-by-step guidance to users to resolve their issues effectively. Escalate complex technical or business-related issues to the appropriate internal teams (e.g., IT, sales, logistics) and follow up to ensure timely resolution. Maintain a high level of professionalism and empathy in all customer interactions. Conduct outbound calls to follow up on support tickets, provide resolution updates and ensure customer satisfaction. Order Management & Sales Support: Assist store owners with placing orders through the app, verifying product availability, and confirming delivery details. Educate users on current promotions, loyalty programs, and new product launches available via the client app. Identify opportunities to upsell or cross-sell additional client products based on customer needs and order history, when appropriate. Program Education & Adoption: Proactively educate store owners on the benefits and features of the client app to encourage its full utilization. Provide training and guidance on new app functionalities as they are released. Gather feedback from users to identify areas for app improvement and report these insights to relevant teams. Data Accuracy & Reporting: Accurately document all customer interactions, inquiries, and resolutions within the CRM system. Ensure the integrity and accuracy of customer data within the client user database and CRM system. Identify recurring issues and contribute to development of support resources (FAQs, guides, workflows). Collaboration: Participate in team meetings and training sessions to stay updated on product knowledge, app enhancements, and company policies. Qualifications: Education: High school diploma or equivalent required. Experience: 1-3 years of experience in a fast-paced contact center or customer service environment, preferably in a B2B setting or supporting a digital platform/app. Experience in the consumer goods or retail sector is a plus. Familiarity with sales operations or order management processes is an advantage. Technical Skills: Proficiency in using CRM systems for logging interactions and managing customer data. Strong computer literacy, including Microsoft Office Suite (Excel, Word, Outlook). Comfortable troubleshooting mobile applications and guiding users through digital interfaces. Soft Skills: Excellent verbal and written communication skills in Spanish (native level required). Strong active listening and problem-solving abilities. Patience, empathy, and a customer-centric attitude. Ability to work independently and as part of a team in a dynamic environment. Strong organizational skills and attention to detail. Ability to handle multiple tasks simultaneously and prioritize effectively.
    $26k-38k yearly est. 2d ago
  • Process Specialist and Sales Support

    Hockmeyer Equipment Corporation

    Service specialist job in Elizabeth City, NC

    Hockmeyer Equipment Corporation has been a pioneer in the wet grinding and dispersion industry for over 80 years, providing custom-designed process equipment for mixing, blending, dispersing, and particle size reduction. Dedicated to designing high-quality and efficient processing equipment, Hockmeyer aims to enhance customer profitability through innovative process technologies. The company operates a state-of-the-art customer service laboratory for product testing and process development. Headquartered in Elizabeth City, NC, Hockmeyer is committed to reducing environmental impact while delivering tailored process solutions to its customers. "We don't sell machines, we sell solutions." PURPOSE OF THE POSITION: To provide technical support to customers and sales representatives, driving sales through strategic equipment recommendations, lab trials, and the establishment and maintenance of strong customer relationships. DUTIES AND RESPONSIBILITIES Internal · Coordinate and execute equipment trials for prospective new business opportunities, collaborating closely with both internal and external sales teams. This collaboration aims to effectively showcase the capabilities of our equipment, emphasizing its potential value and benefits for customers in real-world applications. · Evaluate test requirements and ensure proper machine configuration for equipment trials. · Ensure test equipment is available and in safe running condition. · Submit written reports of all lab trials, client meetings, startups, and service calls for internal dissemination and client files · Establish effective communication within the organization to enhance collaboration among departments such as marketing, sales, engineering, and customer service. Foster cooperation and innovation, ultimately improving customer satisfaction and business outcomes External · Assist with startups, installation supervision, operator training, manual review, and maintenance recommendations · Advise customers on equipment features and benefits, process improvements, and equipment operation to obtain new business through presentations, f2f meetings, telephone calls, e-mails, and conference calls · Collaborate with the sales agents and House accounts in the lab trial and quote follow-up/feedback process to assess the potential for new business. · Assist in the preparation and staffing of trade show exhibits. POSITION REQUIREMENTS · Minimum of three years in inside or outside B2B consultative sales, field technician, or customer service experience in a related industry: equipment manufacturing, paints & coatings, inks, dispersions. · Demonstrate initiative and follow-through; ownership of projects start-to-finish · Effective and persuasive communicator who adapts easily to audiences at different technical and professional levels. · Ability to expertly read and interpret engineering drawings with precision and clarity. Mechanical and mathematical aptitude. · Proficient with PC Microsoft applications: Word, Excel, Outlook · Use of PPE as required for lab trials and in the manufacturing areas · Strict confidentiality as outlined in the Company's Confidentiality & Non-Disclosure Agreement
    $34k-67k yearly est. 3d ago
  • On-Site Customer Service Rep - $17-18/hr.

    Foundever

    Service specialist job in Fayetteville, NC

    Customer Service Representative Join our dynamic team at Foundever, where every interaction is an opportunity to make a difference! This position requires you to be on-onsite. Must live within 50 miles of the Foundever Fayetteville site: 921 Strickland Bridge Rd, Fayetteville, NC 28304 About Foundever Foundever is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we're the team behind the best experiences for +800 of the world's leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. Job Overview Join our team as a Customer Service Representative supporting one of the largest providers in the U.S. for military service members and their families. You will play a crucial role in resolving customer issues and managing their financial needs through inbound calls. As a Customer Service Representative at Foundever, you'll thrive by utilizing your compassion and communication skills to assist customers with their financial services. With our paid training and comprehensive benefits, you'll be well-equipped to prioritize your financial, physical, and mental well-being, giving you a true sense of purpose in your work. At Foundever, we're passionate about investing in our agents and supporting you in achieving your career goals. You'll have fantastic opportunities to grow within the company, and we encourage you every step of the way! Let's embark on this career journey together! Why You Should Join Us Competitive Pay: Start at $17-$18/hour! Paid Training: Enjoy 100% free professional training. Full-Time Hours: 40+ hours/week, with weekends as needed. Retirement Plan: 401(k) with company matching. Health Benefits: Medical, Dental, Vision, and Wellness Benefits. EAP Support: Access our Employee Assistance Program for added support. Paid Time Off: Recharge with generous PTO Employee Discounts: Great savings on various products and services! Referral Bonuses: Earn money for referring friends! Career Growth: 84% of managers promoted from within. Bonus Opportunities: Unlock extra earning through bonus programs! What We're Looking For Must be at least 18 years old to apply. Education: High School Diploma or GED equivalent is required. Experience: Preferred: 6 months to 1 year of relevant work experience to hit the ground running! Availability: Must have open availability during our hours of operation - flexibility is key! This position requires you to be on-onsite. Must live within 50 miles of the Foundever Fayetteville site: 921 Strickland Bridge Rd, Fayetteville, NC 28304 Key Skills System Navigation: Ability to navigate system tools to search for answers & information Customer Service Aptitude: Strong skills in delivering exceptional service. Reliability: Consistent dependability and responsibility. Critical Thinking: Ability to assess situations and develop empathetic solutions. Service-Oriented: A personal drive to serve others with compassion. Organizational Skills: Strong organizational abilities are crucial for success in this role. Self-paced Learner: Ability to independently study and successfully pass the paid training provided by Foundever. What to Expect After Your Application Next Steps: After completing your application you will receive a secondary email containing a link to our assessment. Once the assessment is complete and your eligibility is confirmed you'll receive an invitation to connect with one of our recruiters for a preliminary interview and job preview. Let's get to know each other! Onsite Session: If we determine you're a great fit for the role, we'll invite you to an onsite session at our facility located at 921 Strickland Bridge Rd, Fayetteville, NC 28304 Discover firsthand why our employees love working onsite and meet the team! Stay Tuned: After your session, be sure to check your email for additional information and next steps. An opportunity is just around the corner! Military Partners We proudly support military families through partnerships with Military One Source and other veteran organizations. We value the unique skills and experiences that veterans bring to our workforce. Equal Opportunity Employment (EEO) Foundever is committed to selecting, developing, and rewarding the best person for the job based on the requirements of the work to be performed and without regard to race, age, color, religion, sex, creed, national origin, ancestry, citizenship, disability/handicap, marital status, protected veteran status, uniform status, sexual orientation, pregnancy, genetic information, gender identity and expression, or any other basis protected by federal, state or local law. The Company forbids discrimination of all kinds, whether directed at Associates, applicants, vendors, customers, or visitors. This policy applies to all terms and conditions of employment, including recruitment, hiring, promotion, compensation, benefits, training, discipline, and termination. Interested in Becoming Part of Our Team? Visit us at ***************** and connect with us on Facebook, LinkedIn, and Twitter.
    $17-18 hourly 12d ago
  • Child Autism Support Professional (Entry-Level)

    Action Behavior Centers

    Service specialist job in Durham, NC

    We welcome applicants of all experience levels, from entry-level to seasoned professionals, to apply for our Behavior Therapist role-everyone brings unique value to our team! Why Join Us? At Action Behavior Centers, we're driven by our core values-learning, caring, fun, team, and excellence. We foster a diverse, inclusive, and collaborative environment where creativity thrives, and both personal and professional growth are encouraged. We believe in the potential of every individual we serve, from helping children reach life-changing milestones to supporting our team's success. In our 1:1 ABA setting, you'll work hands-on with children (18 months to 8 years) using ethical, evidence-based ABA techniques in a supportive, center-based environment. With top-tier supervision, ongoing training, and a passionate team by your side, you'll make a real impact every day! What you'll be doing as a Behavior Therapist Apply the principles of one-on-one ABA therapy to help children with Autism reach their full potential by reading treatment plan and program descriptions, implementing treatment in line with written description, collecting data, writing insurance notes, and implementing feedback provided by the supervisor during observation sessions. Support the development of children in early childhood (ages 18 months to 8 years old) through engaging and fun therapeutic activities. Collaborate with a team of individuals to optimize treatment, safety, and a fun working experience throughout the center. Engage with children through play, movement, and imitation. For some kids this includes running, dancing, and singing silly songs. For others, this might look like reading a book, watching a video, or playing with cars. Keeping up with the energy and enthusiasm of the kiddos, actively engaging in play, and fostering a joyful atmosphere. Effectively and positively communicate with stakeholders (e.g., peers, families, supervisors) to coordinate activities, celebrate successes, and advocate for personal needs. Job Requirements Lift and move with children in a fast paced environment, which includes the ability to lift up to 30 lbs, bend over to pick items up off the ground, squat, quickly move around on the floor, and run to effectively stay engaged with young children, keep a tidy work environment, and maintain safety. Maintain an environment conducive to therapy ensuring the play spaces are tidy, organized, and conducive to a stimulating and enjoyable experience for the children. Multitask to balance multiple actions, decisions, or conversations in the moment while assessing prioritization and safety for all parties. Support teams by working cohesively as a center, neighborhood, and region. This may include travel to nearby centers to support, when assigned. Reliable transportation and valid driver's license required. Must be at least 18 years of age and have a High School diploma or GED equivalent Complete the RBT certification process within 20 days of employment by passing a 40-hour training curriculum, hands on competency assessment, registering for an exam, and passing the board's exam. What Our Team Says We work directly within the Charolette community to make a meaningful difference in the lives of children and their families. “What I love most about ABC is the passion the team has for the children. Each therapist is dedicated to providing individualized care, and the progress the kids make is truly inspiring. It feels great to be part of such a caring team.” Glassdoor Review - Behavior Therapist, Charlotte, NC The ABC Advantage Guaranteed Full-Time Hours: Even if patients cancel. Promotions & Raises: Every 6 months with transparent feedback and goal setting. Yearly Tenure Bonus: For eligible Behavior Technicians and RBTs. Small Caseloads for BCBAs: Focused, individualized care for each child and increased oversight by supervisors. Fully Paid Training: We cover your Registered Behavior Technician certification process. No-Cost Supervision: No pay deductions for supervision hours. No Contractual Obligation: Stay because you love it, not because you're required to. Generous Benefits & Perks: 10 holidays,10 paid time off days and 2 flex days. Health benefits covered at 90%. Free lunch every Friday. Complimentary subscription to DoorDash DashPass & Calm apps. Student loan repayment contributions. Annual celebrations, Teammate Appreciation Week, and team events. Pay Ranges Based on Experience & Education: o Associates/High School: $15.50 - $23.50o Bachelors: $16.50 - $25.50o Masters: $17.50 - $27.00 Experience in these fields is a plus! Childcare (nanny, babysitter, preschool teacher, tutor, etc.)
    $24k-42k yearly est. 2d ago
  • Client Services Associate- Part Time

    Bayada Home Health Care 4.5company rating

    Service specialist job in Raleigh, NC

    BAYADA Home Health Care has an immediate opening for a Part-Time Associate in our State Programs Office in Raleigh, NC. If you are looking for an exciting career opportunity in a growing industry, an Associate could be the position for you! Are you looking for an exciting opportunity in a fast-growing industry? Do you want to make a difference in people's lives while you grow your career and learn the business? We're BAYADA Home Health Care and we believe that our clients and their families deserve home health care delivered with compassion, excellence, and reliability. We want you to apply your energy and skills to this dynamic and entrepreneurial environment and become an integral part of a caring, professional team that is instrumental in providing the highest quality care to our clients. Through hands-on experience, Client Services Associates at BAYADA learn all aspects of managing and growing a caseload and recruiting staff in order to become a Client Services Manager. Responsibilities: Focused on assisting the manager in delivering and coordinating client services You'll help lead field staff in providing quality home care while increasing your office's caseload through long-term relationship building with clients, referral sources, payors and community organizations. Sharing responsibility for your team, you'll develop communicative relationships with them while managing scheduling and maintain effective fiscal management by monitoring metrics (gross margin, overtime, unfilled hours, etc.). Qualifications Four year college degree (prior health care, home care and recruiting experience a plus) A demonstrated record of strong interpersonal skills and goal achievement Ambition to grow and advance beyond current position Strong PC and communication skills (including solid phone marketing & data entry ability) Why you'll love BAYADA: BAYADA Home Health Care offers the stability and structure of a national company with the values and culture of a family-owned business. Award-winning workplace: proud to be recognized by Newsweek's Best Place to Work for Diversity Newsweek's Best Place to Work for Women Newsweek's Best Place to Work (overall) Newsweek's Best Place to Work for Women and Families Glassdoor Best Places to Work Forbes Best Places to Work for Women Weekly pay Work life balance: Monday-Friday 8:30-5pm hours AMAZING culture: we are a mission driven nonprofit organization, focused around three core values of compassion, reliability, and excellence. Strong employee values and recognition: we utilize a BAYADA Celebrates page for daily recognition, along with Hero spotlights, Key Action of the Week meetings to connect back to our mission and celebrate staff, discounts/perks and partnerships, an Awards Weekend trip, and more. Diversity, equity, inclusion, and belonging: Join groups like our Women in Limitless Leadership Employee Resource Council, Lean In circles, Racial and Ethnic Diversity (RED) Council, Pride LGBTQIA+ Council, Military Community Network, Solutions and Accessibility for Equality (SAFE) Council, Fostering Acceptance Inspiring Trust and Harmony (F.A.I.T.H), and more. Growth opportunities: advancement opportunities, continued education opportunities, Udemy courses, webinars, and more Check out our blog: To learn more about BAYADA Home Health Care benefits, As an accredited, regulated, certified, and licensed home health care provider, BAYADA complies with all state/local mandates. BAYADA is celebrating 50 years of compassion, excellence, and reliability. Learn more about our 50th anniversary celebration and how you can join in here . BAYADA Home Health Care, Inc., and its associated entities and joint venture partners, are Equal Opportunity Employers. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other similarly protected status in accordance with federal, state and local laws. Hence, we strongly encourage applications from people with these identities or who are members of other marginalized communities.
    $25k-33k yearly est. 22h ago
  • RETAIL CUSTOMER SERVICE SUPERVISOR (FRONT END SUPERVISOR)

    Micro Center 4.7company rating

    Service specialist job in Charlotte, NC

    MICRO CENTER is the nation's leading computer and electronic device big box retailer! Our technology superstore has an industry-leading 40,000+ selection of premier computer products and the most knowledgeable staff in the business. Passion, Energy & Commitment describe lifeat Micro Center. We are passionate about customer service and developing long-term customer relationships. We are looking for those who are committed to these same values. We are currently seeking a self-motivated, results-oriented RETAIL CUSTOMER SERVICE SUPERVISOR (FRONT END SUPERVISOR). It is Micro Center's core promise to take care of our associates and customers which has led to our success over the last 40+ years! Click here to see our job video MAJOR RESPONSIBILITIES: Ensure that operational policies and procedures are being properly carried out at the store level and customer satisfaction standards are being met within the department Participate in front-end staffing, training and scheduling activities to ensure competent associates are hired to properly service our customers; communicate any issues to operations management Provide regular coaching and feedback to associates in regard to customer satisfaction and appropriate sales presentation to ensure desired operations results and metrics are understood and being met Oversee the execution of ad set and visual merchandising standards within the department Lead all freight flow and merchandise processing within the department, including regular cycle counts and tracking of company assets through inventory control and loss prevention best practices Ensure that all store office functions (including cash handling, store deposit paperwork, etc.) are being completed accurately and in a timely manner Participate in open and close procedures Serve as floor leader or manager-in-charge during absence of store managers Support store operations by maintaining loss prevention awareness and helping to prepare for physical inventory Partner with senior management and/or Regional HR Manager when needed to ensure human resource issues are handled in accordance with guidelines Perform other duties and tasks as assigned EDUCATION & EXPERIENCE: High school diploma or equivalent required with proficiency in Microsoft Office Experience in retail operations, cash handling, loss prevention, inventory control and merchandising Two or more years of experience in a big-box retail environment with direct accountability for achieving customer service targets, preferably in a lead or supervisory role Professional appearance and demeanor with the ability to handle multiple customers and priorities at once Ability to execute corporate initiatives and drive world-class customer experiences Physical requirements: lift up to 50 lbs., stand for prolonged periods of time Shifts include hours before and after the store is open to the public and may also include mornings, nights, weekends and holidays MICRO CENTER OFFERS EXCEPTIONAL BENEFITS: Medical, Dental and Vision Benefits Coverage for Regular Full-Time Associates Employee Discount that includes a Friends & Family Discount Program Tuition Reimbursement & Education Discounts Paid Time Off for Regular Associates 401K Plan with Company Match Esteemed Vendor & Company Job Training Career Advancement Opportunities OUR GROWTH OPPORTUNITIES: At Micro Center, we empower our employees to set their sights high and blaze their own trails. This is a place where your future success and growth are truly a result of your own efforts and achievements. Our teams are made up of motivated individuals who work hard to advance their careers. Join our team and see how hard work, loyalty, competitive spirit and unwavering commitment to the customer can take you and your career to new places. Micro Center is an Equal Opportunity Employer. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.
    $24k-32k yearly est. 2d ago
  • Servicing Specialist

    Farm Credit Services of America 4.7company rating

    Service specialist job in North Carolina

    Servicing Specialist - Whiteville, NC Are you passionate about supporting agriculture and rural communities? Do you thrive in a relationship-driven environment where your analytical skills and customer service make a real impact? If so, we want to hear from you! As a Servicing Specialist at AgCarolina Farm Credit, you'll play a key role in providing outstanding support for all loan packages. You will maintain excellent customer service with both external and internal customers while assisting with loan closings and post-closing actions, loan validations, maintaining digital and hard copy security files, and servicing branch accounts. You should enjoy the challenge of efficiently supporting and prioritizing high quality loan servicing and accounting from closing through loan satisfaction/release. You will work in a culture that welcomes and respects strong customer service skills, multi-tasking, confidentiality, attention to detail, time management, and organization. What You'll Do: Accurately and efficiently assist with closings of all sized loans with moderate complexity while meeting work quantity and quality expectations Timely and accurately key payments and ledger entries, prepare deposits, report monitoring, and daily balancing Adhere to Association's internal controls policy Ensure files are complete and scan loan documents per Association policy Show initiative by proactively owning loans from the queue Demonstrate mastery of Servicing Specialist duties and require a low level of oversight Deliver exceptional customer experience Foster relationships with members and peers Invest in ongoing learning and development opportunities to both grow the individual and the Association. Maximizes quality business growth to meet Association's profitability and other business plan objectives What We Value: At AgCarolina, we believe in: Customer Focus - Building strong relationships through responsiveness and professionalism Collaboration - Working closely with your team and other departments to deliver exceptional service Excellence - Bringing precision, organization, and integrity to everything you do Growth - Enjoying opportunities for development, innovation, and meaningful contribution What We're Looking For: Education and/or experience equivalent to Associate's degree in business, legal, or accounting Strong interpersonal, customer service and problem-solving skills Detail oriented and excellent communication (oral and written) skills Must be a quick learner who takes ownership over their knowledge and continuous development Must be adaptable, highly organized, and capable of prioritizing multiple tasks to meet deadlines and expectations Proficiency in Windows and Microsoft 365 products Ability to learn and efficiently perform in a multitude of loan and accounting systems Experience with technological tools for task management and collaboration Capability to effectively manage high stress situations in a professional manner Foster and promote a collaborative team atmosphere Work independently under general supervision Why Join Us? If you're looking for: Competitive pay, including eligibility for incentive pay Comprehensive benefits (medical, dental, life, LTD, and others) Maternity/Paternity/Caregiving Leave Company-matched 401(k) (100% match of the first 6% you defer) Commitment to training and professional development Meaningful work that allows you to make a difference in agricultural and rural communities Opportunities for work-life balance A great work environment with colleagues who share a commitment to our core values AgCarolina Individual Competencies: Communicates Effectively Action-Oriented Makes Good Decisions Collaborates Focuses on Our Members Welcomes Everyone and Treats Them Fairly Leadership Interview Process: Applications received within the first 2 weeks of posting date will receive priority consideration. The position will remain open, however, until the vacancy is filled. Phone Screen with AgCarolina HR Representative In-person interview Equal Opportunity Employer/including Disabled/Veterans. AgCarolina is unable to sponsor employment visas at this time.
    $55k-82k yearly est. Auto-Apply 60d+ ago
  • Customer Service

    Royal Farm 4.5company rating

    Service specialist job in Washington, NC

    ob Title: Customer Service Representative Hours: Full-time, Monday to Friday, 9 AM - 5 PM (Flexible shifts available) Responsibilities: Assist customers with inquiries via phone, email, and live chat. Provide product/service information and resolve issues in a timely, professional manner. Handle returns, exchanges, and warranty claims according to company policies. Process orders, track shipments, and update customer records. Escalate unresolved issues to the appropriate department or supervisor. Maintain knowledge of company products, services, and promotions. Qualifications: High school diploma or equivalent (higher education a plus). 1-2 years of customer service experience preferred. Strong communication and problem-solving skills. Ability to remain patient and calm under pressure. Proficiency in Microsoft Office and CRM software (training provided). Perks: Competitive hourly rate/salary with potential for performance-based bonuses. Health, dental, and vision insurance options. Paid time off (PTO) and holidays. Career development opportunities and training programs. Friendly, supportive team environment. Required qualifications: Legally authorized to work in the United States 20 years or older
    $25k-30k yearly est. 7d ago
  • Consumer Affairs Representative ll (French Speaking)

    Hamilton Beach 4.2company rating

    Service specialist job in Southern Pines, NC

    Consumer Affairs Representative ll (French) - Southern Pines, North Carolina or Richmond, VA At Hamilton Beach Brands, Inc., a leading designer, marketer, and distributor of small household and commercial appliances. our culture is one of hard work, ethical behavior and teamwork. We roll up our sleeves and work hard to create products that have been pleasing customers for over 100 years. We offer a comprehensive compensation and benefits package which includes health, dental and vision insurances, along with 401(k), paid vacation, a paid charitable day off to share your talents with the non-profit of your choice, a quarterly subsidy to help cover the costs associated with staying fit, the ability to purchase our products at a discounted cost, employee recognition, team building activities, and a casual dress code just to name a few of the advantages of working for this dynamic company. We are seeking qualified candidates for position of Consumer Affairs Representative ll at either our Southern Pines, NC facility or our Corporate Headquarters in Richmond, VA. This is a salaried, overtime eligible, office environment, Monday - Friday 8:00 - 5:00 pm role. This role is the first line of communication for our customers. For this role, fluency in both English and French (spoken and written) is required. Responsibilities of the position include: * Answer, process, and document incoming phone calls, emails, and letters from retail consumers in a fast-paced call center environment * Provide exceptional customer support in both English and French * Troubleshoot consumer concerns and offer effective solutions * Maintain accurate and professional customer interaction records Requirements of the position include: * High school diploma or equivalent * Fluency in both English and French (spoken and written) * Six months of customer service experience * Excellent verbal and written communication skills * Computer skills, with experience in data entry, email, and the internet * The ability to work well in a fast-paced, team environment Our employees enjoy working in a tobacco-free and drug-free environment. Hamilton Beach Brands, Inc. is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity/Affirmative Action Employer, making decisions without regard to race, color, religion, creed, gender, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. Our company uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit *****************
    $29k-33k yearly est. 60d+ ago
  • Service Consultant

    Hyundai Motor America 4.5company rating

    Service specialist job in Durham, NC

    As a service consultant you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records. You will serve as the communicator and liaison between the customer and technician; ensuring the customer's needs are understood by the technician and the needed and recommended service/repairs are understood by the customer. Education High School Experience 1-3 years Employment Position: Full Time Salary: $60,000.00 - $120,000.00 Yearly Salary is not negotiable. Zip Code: 27707
    $60k-120k yearly 60d+ ago
  • Sales & Service Consultant, Charlotte

    A1 Garage Door Service

    Service specialist job in Charlotte, NC

    Job Description A Career Where Sales Meet Skilled Work If you love closing deals and building relationships, but also don't mind rolling up your sleeves, this role is built for you. At A1 Garage Door, our Sales & Service Consultants combine consultative sales with hands-on mechanical work. You'll meet homeowners who already need service, win their trust, recommend the right solution, close the sale-and then perform the repair yourself. No garage door experience? We'll train you in every mechanical skill you need to succeed. What Makes This Role Different 💰 Uncapped commissions: First-year earnings typically $90K-$150K+. 🏆 Your performance drives your paycheck-top performers routinely hit six figures. 🚐 Company vehicle (wrapped) + gas card-your mobile office. 🧰 All tools provided. 🏥 Medical, dental, vision & 401k. 🏖 Paid time off + weekly pay. 🎓 6 week paid training program. (2 weeks are in market, and 4 weeks at our Phoenix, AZ Training Academy. Flights & lodging covered). 🎉 One thousand dollar bonus when you graduate and launch in your market. What You'll Actually Do This is a sales role first, but you'll also get your hands dirty. Every day you will: Sell Meet homeowners on scheduled service calls. Build trust quickly, explain options clearly, and close repair or upgrade sales. Repair Replace springs, rollers, motors and other door components. Install keypads, run wiring, and adjust equipment for proper function. Lubricate and test equipment to ensure smooth operation. Use basic hand and power tools to complete the work you sell. Serve Deliver an outstanding customer experience that earns repeat and referral business. Collect payments and document each job. Who Thrives Here Sales pros from industries like auto, RV, solar, roofing, real estate, or hospitality-anywhere your income depended on performance. Relationship builders who love helping people and can explain technical info simply. Hands-on doers who enjoy working with tools and aren't afraid of physical work. Weather-ready professionals who can handle hot or cold garages. Competitive, self-motivated individuals hungry for a six-figure + career. What We Require Valid driver's license (3+ years driving record) Ability to lift 75 lbs., bend, climb, kneel, and work in varying temperatures. Criminal background check and drug test (THC excluded). Basic comfort with navigation apps, Google tools, tablets, and software. Reading and basic math skills for measurements and payments. Minimum of 1 year in consultative sales Not the Right Fit If… ❌ You want a M-F, 9-5 desk job. We operate 7 days a week. ❌You're the pushy type. Our next customer may be your mom. ❌ You're uncomfortable interacting directly with customers. ❌ You dislike physical, hands-on work 🚀 If you're a sales-minded professional ready to pair consultative selling with mechanical know-how and earn six figures while doing it-apply today and start your career with A1 Garage Door Service! #INDA1 Benefits and other cool stuff: · Medical, dental, vision, 401K · Paid Time Off · Weekly Pay · Internal Promotion opportunities · Company swag (Please note: benefits are not available for part time, temporary or contract roles) A1 Garage Door (and affiliate companies) provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or gender expression. We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities. Compensation Range: $90K - $150K
    $90k-150k yearly 22d ago
  • Customer Journey Consultant - 100% Commission (TSG-5035)

    Strickland Group LLC 3.7company rating

    Service specialist job in Fayetteville, NC

    Job DescriptionAbout The Strickland Group The Strickland Group is a family-driven, vision-first agency backed by a major national carrier. We combine modern tech, AI-assisted systems, and human connection to change how families protect their future. Our mission is simple: serve people and leave them better than we found them. Why this role is different This isn't a corporate seat - it's a pathway to ownership. You'll build your own business & develop a book of business, lead a team, and scale your income based on performance. No cold calls. No chasing. You'll work warm, qualified clients who've already requested help. What you'll do Master our systems and product suite to deliver first-class client experiences. Follow up with warm leads and prior client inquiries (we provide high-quality leads). Meet clients virtually (Zoom / phone) and guide them through the protections that build generational wealth. Manage your client communication and relationship lifecycle. Build a personal brand and scale your book - recruit and lead a team when ready. Hit performance goals to unlock promotions, leadership roles, and revenue-share opportunities. Maintain licensing, contracting, and compliance for your market. Attend weekly virtual training and leadership development. Who you are You want to build and own something - not just collect a paycheck. Entrepreneurial mindset: you plan, execute, iterate, and refuse to be average. Strong communicator - phone and video-first comfort. Organized, self-motivated, and tech-savvy. Preferably 2+ years in sales, service, or business ownership - but grit and results matter more. Requirements Reliable phone, data, and Wi-Fi. Must pass background check and carrier contracting. Active Life & Health license, or willingness to get licensed (we'll help you in 7-10 days). Compensation & growth Uncapped commission structure + performance bonuses and incentives. Clear path to leadership / territory ownership / revenue-share for top performers. Many of our highest-performing partners create a significant, scalable income by building teams and recurring revenue streams. 100% Commission Perks Remote, flexible schedule (evenings/weekends as client needs require). Comprehensive training and a proven playbook to build your business. Annual all-expense-paid trips for top producers. Discounted health and life coverage options. Leadership development and agent-to-owner transition support.
    $66k-106k yearly est. 21d ago
  • Destination Services Consultant

    Dwellworks Brand 4.1company rating

    Service specialist job in Raleigh, NC

    This role combines temporary assignments with a flexible schedule for individuals that are passionate about introducing their city to newcomers! It is an opportunity to provide one-on-one guidance through a mixture of both in-person support as well as virtual. JOIN OUR TEAM AND MAKE A DIFFERENCE! Are you a detail-oriented individual who is passionate about your community? Are you customer service minded and enjoy helping others? Are you skilled in researching, planning and organizing projects/events? Are you interested in a professional opportunity that allows you flexibility and autonomy? If you enthusiastically answered yes to all the above, then a Destination Service Consultant (DSC) opportunity with Dwellworks is a match for you! This is an assignment-based opportunity. You will be engaged as an independent contractor. Contract assignments can range depending on the specific program selected for the individuals relocating. Our Destination Services Consultants provide local support and expertise to employees and their families who are being relocated. The DSC provides an array of services for the individuals being relocated such as: Performing area orientations Helping to secure housing Identifying schools for enrollment Opening bank accounts Securing a Social Security Number Obtaining a driver's license Qualifications Expert knowledge of city and surrounding areas, including local schools Possession of a valid driver's license, as the consultants are expected to drive clients in the area in their personal vehicle Proficient in basic computer applications A flexible schedule that would accommodate an ad hoc working style Skills Excellent verbal and written communication Ability to research efficiently Effective at problem-solving Skilled in time-management Please note that this opportunity does not pair well with full-time employment due to the ever-changing program needs. WANT TO LEARN MORE *******************************
    $44k-77k yearly est. 60d+ ago
  • Senior Surety Client Service Specialist

    WTW

    Service specialist job in Charlotte, NC

    WTW is a leading global advisory, broking and solutions company that helps clients around the world turn risk into a path for growth. With roots dating to 1828, WTW has 40,000 employees serving more than 140 countries. We design and deliver solutions that manage risk, optimize benefits, cultivate talent, and expand the power of capital to protect and strengthen institutions and individuals. Our unique perspective allows us to see the critical intersections between talent, assets and ideas - the dynamic formula that drives business performance. Together, we unlock potential. Learn more at wtwco.com. Description The Senior Surety Client Manager supports Producers and Account Executives in all prospecting and account management initiatives related to surety and insurance client's accounts with surety needs within in a small team environment. Note: Employment-based non-immigrant visa sponsorship and/or assistance is not offered for this specific job opportunity. The Role Manage day-to-day needs for clients, including bond requests, billing issues, bond reports Responsible for requesting periodic informational updates, analyzing them and then communicating data to underwriters Responds to clients' needs and questions relating to account bond program, project limits and specific project opportunities Communicates with underwriters on status of account or individual bond approvals Issues original bonds as needed Works with the surety team to develop appropriate carrier submissions and may present final proposals to prospects Gather information from prospective clients, completing high level bond reviews and assisting in the resolve of carrier and client accounting, billing and collections issues Demonstrate ability to effectively communicate with internal and external clients/peers/sureties Support other surety staff as needed or assigned Attend client meetings as required The Requirements P&C licensed Minimum - 5-7 years of relevant working experience in a Surety environment Insurance related and other professional designations highly desirable Possesses effective verbal and written communication skills Possesses excellent interpersonal skills Qualified candidates will be those who demonstrate effective verbal and written communication skills, strong time management, teamwork and prioritization skills, and highly effective customer service capabilities Ability to handle multiple priorities using sound judgment and resourcefulness in a fast-paced environment Strong decision-making capabilities Must be results oriented Ability to provide superior customer service to the client and the sureties Strong organizational skills in prioritizing duties and multi-tasking, with the ability to consistently meet deadlines Ability to learn and utilize EPIC Willingness to participate in surety industry events Independently carry out specific assignments and tasks This position will remain posted for a minimum of three business days from the date posted or until sufficient/appropriate candidate slate has been identified. Company Benefits WTW provides a competitive benefit package which includes the following (eligibility requirements apply): Health and Welfare Benefits: Medical (including prescription coverage), Dental, Vision, Health Savings Account, Commuter Account, Health Care and Dependent Care Flexible Spending Accounts, Group Accident, Group Critical Illness, Life Insurance, AD&D, Group Legal, Identify Theft Protection, Wellbeing Program and Work/Life Resources (including Employee Assistance Program) Leave Benefits: Paid Holidays, Annual Paid Time Off (includes state/local paid leave where required), Short-Term Disability, Long-Term Disability, Other Leaves (e.g., Bereavement, FMLA, ADA, Jury Duty, Military Leave, and Parental and Adoption Leave), Paid Time Off (only included for Washington roles) Retirement Benefits: Qualified contributory pension plan (if eligible) and 401(k) plan with annual nonelective company contribution. Non-qualified retirement plans available to senior level colleagues who satisfy the plans' eligibility requirements. Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles County Fair Chance Ordinance for Employers, we will consider for employment qualified applicants with arrest and conviction records. At WTW, we trust you to know your work and the people, tools and environment you need to be successful. The majority of our colleagues work in a ”hybrid” style, with a mix of remote, in-person and in-office interactions dependent on the needs of the team, role and clients. Our flexibility is rooted in trust and “hybrid” is not a one-size-fits-all solution. We understand flexibility is key to supporting an inclusive and diverse workforce and so we encourage requests for all types of flexible working as well as location-based arrangements. Please speak to your recruiter to discuss more. EOE, including disability/vets
    $63k-117k yearly est. Auto-Apply 18d ago
  • Sr. Surety Client Service Specialist

    Willis Towers Watson

    Service specialist job in Charlotte, NC

    WTW is a leading global advisory, broking and solutions company that helps clients around the world turn risk into a path for growth. With roots dating to 1828, WTW has 40,000 employees serving more than 140 countries. We design and deliver solutions that manage risk, optimize benefits, cultivate talent, and expand the power of capital to protect and strengthen institutions and individuals. Our unique perspective allows us to see the critical intersections between talent, assets and ideas - the dynamic formula that drives business performance. Together, we unlock potential. Learn more at wtwco.com. Description The Senior Surety Client Manager supports Producers and Account Executives in all prospecting and account management initiatives related to surety and insurance client's accounts with surety needs within in a small team environment. Note: Employment-based non-immigrant visa sponsorship and/or assistance is not offered for this specific job opportunity. The Role * Manage day-to-day needs for clients, including bond requests, billing issues, bond reports * Responsible for requesting periodic informational updates, analyzing them and then communicating data to underwriters * Responds to clients' needs and questions relating to account bond program, project limits and specific project opportunities * Communicates with underwriters on status of account or individual bond approvals * Issues original bonds as needed * Works with the surety team to develop appropriate carrier submissions and may present final proposals to prospects * Gather information from prospective clients, completing high level bond reviews and assisting in the resolve of carrier and client accounting, billing and collections issues * Demonstrate ability to effectively communicate with internal and external clients/peers/sureties * Support other surety staff as needed or assigned * Attend client meetings as required Qualifications The Requirements * P&C licensed * Minimum - 5-7 years of relevant working experience in a Surety environment * Insurance related and other professional designations highly desirable * Possesses effective verbal and written communication skills * Possesses excellent interpersonal skills * Qualified candidates will be those who demonstrate effective verbal and written communication skills, strong time management, teamwork and prioritization skills, and highly effective customer service capabilities * Ability to handle multiple priorities using sound judgment and resourcefulness in a fast-paced environment * Strong decision-making capabilities * Must be results oriented * Ability to provide superior customer service to the client and the sureties * Strong organizational skills in prioritizing duties and multi-tasking, with the ability to consistently meet deadlines * Ability to learn and utilize EPIC * Willingness to participate in surety industry events * Independently carry out specific assignments and tasks This position will remain posted for a minimum of three business days from the date posted or until sufficient/appropriate candidate slate has been identified. Company Benefits WTW provides a competitive benefit package which includes the following (eligibility requirements apply): * Health and Welfare Benefits: Medical (including prescription coverage), Dental, Vision, Health Savings Account, Commuter Account, Health Care and Dependent Care Flexible Spending Accounts, Group Accident, Group Critical Illness, Life Insurance, AD&D, Group Legal, Identify Theft Protection, Wellbeing Program and Work/Life Resources (including Employee Assistance Program) * Leave Benefits: Paid Holidays, Annual Paid Time Off (includes state/local paid leave where required), Short-Term Disability, Long-Term Disability, Other Leaves (e.g., Bereavement, FMLA, ADA, Jury Duty, Military Leave, and Parental and Adoption Leave), Paid Time Off (only included for Washington roles) * Retirement Benefits: Qualified contributory pension plan (if eligible) and 401(k) plan with annual nonelective company contribution. Non-qualified retirement plans available to senior level colleagues who satisfy the plans' eligibility requirements. Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles County Fair Chance Ordinance for Employers, we will consider for employment qualified applicants with arrest and conviction records. At WTW, we trust you to know your work and the people, tools and environment you need to be successful. The majority of our colleagues work in a "hybrid" style, with a mix of remote, in-person and in-office interactions dependent on the needs of the team, role and clients. Our flexibility is rooted in trust and "hybrid" is not a one-size-fits-all solution. We understand flexibility is key to supporting an inclusive and diverse workforce and so we encourage requests for all types of flexible working as well as location-based arrangements. Please speak to your recruiter to discuss more. EOE, including disability/vets
    $63k-117k yearly est. 4d ago

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Top 10 Service Specialist companies in NC

  1. O'Reilly Auto Parts

  2. Herbalife Nutrition

  3. NC.gov

  4. Cleardefensepest

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  6. Prosidian Consulting

  7. Service Corporation International

  8. The Hertz Corporation

  9. IST Management

  10. Rose Hills Mortuary

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