Service specialist jobs in North Hempstead, NY

Pay: $25-$28/hour (Based on experience) Schedule: Full-Time | In-Office Employment Type: Permanent About the Role: We are seeking a Bilingual Customer Service Representative to join a dynamic and fast-paced office team. The ideal candidate will have strong phone skills, be fluent in English and Spanish, and come from a busy office environment. You'll play a key role in supporting inside sales operations, managing orders, and ensuring top-tier service to our customers. This is a great opportunity to grow with a well-established and respected company. Key Responsibilities: Handle high-volume inbound and outbound calls Enter and manage customer orders accurately Provide professional and friendly service to existing and potential customers Work closely with sales reps, drivers, and warehouse teams to ensure timely order fulfillment Assist with basic math and discount calculations Maintain up-to-date knowledge of products and services Resolve customer issues and follow up to ensure satisfaction Support the sales team with administrative tasks as needed Qualifications: Bilingual (English/Spanish) required Previous experience in customer service or inside sales within a fast-paced office Experience in building materials, construction, or manufacturing is highly preferred Strong communication and organizational skills Basic math skills (discounts, pricing, etc.) Proficient in Microsoft Excel and general computer use Ability to multitask and manage time effectively What We Offer: Competitive hourly pay ($25-$28/hour) Opportunity for growth within a family-owned company Supportive team environment Long-term, stable employment

Network Adjusters is seeking a friendly, organized, and proactive individual to join our customer service team in our New York office in Farmingdale. The ideal candidate has excellent communication and customer service skills. He/she has an excellent understanding of administrative and clerical procedures/systems and the ability to multitask in a paperless environment. Your primary role will be to enter claims, address inquiries, resolve issues, and ensure customer satisfaction through effective communication and problem-solving skills. COMPANY DESCRIPTION: Network Adjusters, Inc. has been serving the insurance industry for almost seven decades and provides third-party claims administration and independent adjusting services to its clients. We offer flexible, cost-effective products tailored to the specific needs of our clients. Our services focus on achieving early claims resolution while maximizing savings on expenses and loss pay out. The company is located in Farmingdale, NY. RESPONIBILITIES: Communicate with clients, insureds, claimants and providers via phone and email Provide knowledgeable answers to questions about claims status and processes Work with internal departments to meet clients needs Data entry in various platforms, including claims intake, claims processing, preparing files for audits Provide claims and administrative support to Adjusters including but not limited to letters, forms, closings, filing of ISO, CIB and NICB Perform DMV, Locate, Asset and Police Report searches Faxing and copying, as needed QUALIFICATIONS: At least 1 - 3 years' of relevant work experience Excellent phone etiquette and excellent verbal, written, and interpersonal skills Working knowledge of Microsoft Office Suite and other office equipment Associate's degree or equivalent experience preferred Ability to learn new systems and adapt Clerical skills including data entry, record keeping, and confidentiality Highly organized, detail-oriented, able to multitask effectively, and work independently Experience working in an insurance or related business would be beneficial but is not required. PHYSICAL REQUIREMENTS/ADA: This position requires the ability to work in an office environment, including using a computer, attending meetings, working as part of a team, and the ability to communicate with team members and others. Regular attendance also is a requirement of the position as this role requires in-office presence. (This role is located in Farmingdale, NY) BENEFITS: • Training/Development and Growth opportunities • 401(k) with company match • Comprehensive health plans • Strong work/family and employee assistance programs • Flexible work hours • Comprehensive health plans including dental and vision coverage • Flexible spending account • Health insurance • Life insurance • Paid time off / company holidays • Referral program Starting pay for this position: $25.00 per hour

💼 Salary: $51,000-$55,000 per year 🕒 Schedule: Monday-Friday, 8:00 AM - 4:30 PM (40 hours/week) Our client is seeking a detail-oriented and customer-focused professional to join their team as a Customer Relations Specialist. This role is pivotal in ensuring seamless communication across departments, maintaining customer satisfaction, and supporting operational efficiency through proactive coordination and problem-solving. Key Responsibilities Customer Engagement & Support Build and maintain strong, trust-based relationships with customers through open and responsive communication. Identify and assess customer needs to ensure high levels of satisfaction. Handle customer complaints with professionalism and follow through to resolution. Order & Supply Chain Coordination Execute customer orders from receipt through entry into the ERP system, including price review and delivery scheduling. Analyze open orders, forecasts, and shipping requirements to ensure timely fulfillment. Collaborate with purchasing to confirm component availability for order execution and quoting. Cross-Functional Communication Maintain clear communication between departments to align production plans with customer delivery expectations. Update and manage purchase orders, pricing, and revision changes in the ERP system. Shipping & Documentation Manage shipping schedules and documentation, ensuring timely pickups and accurate records. Prepare responses to routine customer inquiries and correspondence. Team Collaboration & Training Support the onboarding and training of Customer Relations Associates. Foster a collaborative team environment that promotes engagement and shared ownership of daily initiatives. Compliance & Confidentiality Uphold confidentiality in all aspects of customer, vendor, and staff information. Adhere to company policies and procedures, including those outlined in the Quality Management System (QMS). Benefits: 401(k), Health Insurance, Dental insurance, Disability Insurance, Life Insurance, Vision insurance, Paid time off: based on tenure. Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to ******************************************* The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: The California Fair Chance Act Los Angeles City Fair Chance Ordinance Los Angeles County Fair Chance Ordinance for Employers San Francisco Fair Chance Ordinance

About the Role Instant Impact is hiring for a new Client Onboarding & Implementation Associate to join an expanding UK headquartered financial services business' U.S. Operations team. This role is perfect for someone who enjoys building relationships, managing processes, and ensuring a seamless onboarding experience for financial and corporate clients. What You'll Do Manage the end-to-end onboarding process for new clients - from due diligence to activation. Coordinate enhanced due diligence (EDD) for financial institution clients. Support connectivity setup across channels including APIs, SWIFT, and host-to-host. Partner with internal stakeholders across Operations, Compliance, and Technology. Identify process improvements to enhance efficiency and client experience. What We're Looking For Experience in client onboarding, implementation, or operations within financial services or banking. Strong knowledge of KYC/EDD, compliance requirements, and client integration. Excellent communication, organisation, and stakeholder management skills. A proactive mindset and ability to work in a fast-paced, collaborative environment. Location: Stamford, CT (4 days a week in office) Employment Type: Full-time, Permanent

Eloqua Operations Specialist - Digital Services Stamford, CT Fulltime Looking to hire an Eloqua Operations Specialist to enhance our email marketing program. This is a crucial role in managing and optimizing our marketing automation platform. The ideal candidate, while working in collaboration with the marketing team to ensure the successful execution of campaigns, demand generation and customer engagement, will also be able to work independently or as a part of cross-functional teams in a fast-paced environment able to manage changing priorities and timelines. Responsibilities: Configure, maintain, and troubleshoot Eloqua to ensure optimal performance and functionality Create, deploy, and monitor marketing campaigns Assist in email production process, including laying out email copy and graphics in HTML and email deployment through Eloqua Measure and analyze communications, provide tracking results, and report metrics Develop and maintain automated workflows, including lead nurturing, lead scoring, lead flow, and email marketing automation Integrate Eloqua with other marketing systems to ensure data flow and synchronization Ensure compliance with data protection regulations, email marketing laws, and best practices Basic Qualifications: High School Diploma or GED or equivalent Minimum of 2 years of related experience related to the job description Preferred Qualifications: Experience using a B2B marketing automation platform, preferably Eloqua Experience with reporting online analytics reports Experience working with content management systems Experience with lead scoring, segmentation, and automation workflows Knowledge of email marketing best practices Strong analytical and problem-solving skills Strong collaboration and communication skills

Company: Sage Parts is the world's largest supplier of GSE (Ground Support Equipment) and airport-related equipment replacement parts with operations in The United States, Canada, Chile, France, Hong Kong, Singapore, Peru, South Africa, The Netherlands, and The United Kingdom. Sage Parts supplies replacement parts and accessories for all types and brands of GSE. Sage provides supply chain management, on site supply services, single source supply, logistics solutions, engineering solutions and other cost reduction programs. Summary: As a customer service representative at Sage Parts, you will be a subject matter expert in ground support equipment parts and have a technical mindset. Customer service representatives should be able to work in a fast-paced environment, handle customer inquiries and high call volumes while ensuring customers feel valued and heard. A successful CSR possess excellent communication, problem-solving, and time management skills to effectively manage inbound and outbound calls. ESSENTIAL DUTIES AND RESPONSIBILITIES: Handle inbound/outbound phone calls and email requests for quotes/orders Warranty/returns processing and follow up Work with suppliers to provide technical support to internal/external customers Work with suppliers to help customers troubleshoot/diagnose warranty claims Support of assigned territory field salesperson(s) and their customers Provide written/verbal feedback to customer's inquiries Call existing customers to promote new/additional business Follow up with customers on quotes/orders daily Customer trainings of Sage's ecommerce solution REQUIREMENTS / REQUESTED QUALIFICATIONS 2-4 years of GSE/automotive experience Inside sales experience to assist in growth of assigned territory (YoY sales turnover, gross margin improvements) Development of open sales area Call on potential customers to increase interest of Sage value add Ability to read and comprehend parts and service manuals Strong communication skills Time management/follow up and prioritization skills Must have strong customer service skills Working knowledge of Microsoft Excel and Word Must have good analytical and writing skills Spanish speaking a plus WORKING CONDITIONS: Work near/with others Desk position Occasional customer visits We stand behind our customers, products, and services as responsibility, support and continuous improvement are the key words which drive our work attitude. We also believe in work as an essential way to achieve success, and we aim to build a work environment which fosters individual growth and personal achievement for our employees through empowerment. If our values match yours, we would like to hear from you! Benefits Offered Include: Medical, Dental, Vision, Short/Long-Term Disability, Life Insurance, 401(k) plan, HC-FSA, DC-FSA, HAS, Paid time off, Holidays. Sage Parts is an equal opportunity employer. Hiring, promotion, transfer, compensation, benefits, discipline, termination and all other employment decisions are made without regard to race, color, religion, sex, sexual orientation, creed, age, disability, national origin, genetic information, veteran status, pregnancy, childbirth, medical needs arising from pregnancy or childbirth, medical conditions related to pregnancy or childbirth, including, but not limited to, lactation, or any other characteristics protected by law, unless a bona fide occupational qualification applies.

The ideal candidate loves talking to people and proactively solving issues. You will be responsible for assisting customers with all issues with their online sports betting and iCasino accounts: Applicants must be available to work any 8 hour shift between the hours of 10am -12am any day of the week. Agents are required to work in office 3 days per week. Responsibilities Communicate with customers via phone, email and live chat Provide knowledgeable answers to questions about product, pricing and availability Work with internal departments to meet customer's needs Data entry in various platforms Qualifications At least 1 - 3 years' of relevant work experience Excellent phone etiquette and excellent verbal, written, and interpersonal skills Ability to multi-task, organize, and prioritize work Sports interest and knowledge

Join the fastest-growing aesthetic device company in the US! Cartessa Aesthetics is growing its operations team to continue to provide a world-class experience to our customers. This is a great opportunity for a motivated self-starter to make a massive, visible impact across the business in a fast-paced and dynamic environment. *This is a full-time role in our Melville, NY office* Responsibilities · Work with international vendors and global logistics partners · Oversee distribution of technical service cases and optimize the service program · Identify opportunities for increased efficiency · Liaise with the service team to create and distribute estimates and invoices. · Coordinate outbound shipments of parts to customers and service technicians, ensuring accurate and timely delivery · Ensure timely and professional communication with customers regarding service status and case updates · Collaborate with cross-functional teams (field service) to implement process improvements in service operations · Assist with CRM administration · Manage Return Merchandise Authorizations (RMAs) for inbound parts · Support Operations leadership in daily tasks Required · BA or BS required · High level of organization and time management skills · Strong written and verbal communication skills · Solid business acumen · Superlative problem-solving and critical thinking skills · Willingness to be flexible and adapt to situations on a daily basis · Ability to lift 50-75 lbs.

One of the largest Real Estate investment management firms in the world, with over $80 billion in assets under management, is looking to hire a Client Services Analyst. With over 300 people, they specialize in investing in property through acquisition and development, mainly in the US. They mostly invest in high-quality properties, office, retail, industrial, multifamily residential, and hotel, but a broad range of real estate strategies across the risk and return spectrum: core, core-plus, value-add, and opportunistic. The primary responsibility for supporting the Firm's fundraising and client service efforts through the preparation of responses to Requests for Proposals (RFPs), Requests for Information (RFIs), Due Diligence Questionnaires (DDQs), and other investor inquiries. Responsibilities include, but are not limited to: Content Development: Draft, edit, and coordinate RFP, RFI, and DDQ responses, incorporating both qualitative narratives and quantitative data, in collaboration with internal stakeholders across functions and levels of seniority. Firm & Investor Relations Support: Develop expertise in Clarion's investment platform and funds to support a wide range of investor relations activities. Maintain strong working relationships across the Firm to stay informed on new initiatives, strategy updates, and performance results, ensuring client deliverables reflect current information. Support special projects and ad hoc initiatives as assigned. Candidate Profile 1-2 years of experience in financial services, preferably private fund marketing, client services, investor relations, due diligence, or operations.

We are an E-Verified employer - OPT/STEM-OPT candidates are welcome to apply! About Us Axon US Corp is a New York City based E-commerce company since 2008, has thrived for over a decade as a key player in the supply chain industry. We are deeply entrenched in the supply chain, fostering robust relationships with vendors and brands across the United States. Our forte lies in sourcing and delivering quality tools, plumbing, hardware, and a wide spectrum of products to diverse customers, ranging from professionals to general consumers. We excel not just in providing quality products but in offering end-to-end supply chain solutions. Through strategic partnerships with renowned brands, we ensure seamless logistics, innovative sourcing, and collaborative growth, cementing our position as industry leaders dedicated to delivering excellence. About the Position Axon is seeking a highly motivated individual capable of working independently and eager to grow within our expanding company. The ideal candidate will be responsible for purchasing products based on demand and will support supply chain operations as an operations specialist. Key responsibilities include vendor selection, vendor relations, cost improvement initiatives, and purchasing savings. The role also ensures adherence to company policies and compliance with all relevant local, state, and federal regulations. This position offers broad exposure to brand partnerships and operational functions in the supply chain and E-commerce industry. Key Responsibilities Order & Issue Management: Manage daily order processing to ensure accuracy and consistency. Troubleshoot and resolve issues such as cancellations, returns, and discrepancies promptly and professionally. Supplier Coordination: Communicate with suppliers to ensure timely deliveries and maintain inventory levels aligned with demand. Vendor & Sales Relations: Act as the primary point of contact for current and prospective sales representatives, vendors, and distributors, ensuring compliance with marketplace policies and operational efficiency. Process Optimization: Analyze and enhance procurement, order management, and inventory workflows. Identify inefficiencies, implement improvements, and streamline operations. Inventory & Stock Monitoring: Collaborate with teams across departments and the warehouse to track inventory and maintain appropriate safety stock levels. Cost Optimization: Identify cost-saving opportunities and enhance overall business operational efficiency. Project Participation: Support and complete special projects and innovative initiatives as assigned. Qualifications Bachelor's degree Excellent verbal and written communication skills Strong collaboration, problem-solving, and negotiation abilities Results-driven, with the ability to work cross-functionally to meet goals Detail-oriented self-starter Able to work under pressure Creative thinker with a willingness to share new ideas Preferred Qualifications Experience in sourcing, vendor management, pricing negotiation, procurement, E-commerce, and operations Familiarity with purchasing processes and key commercial terms (e.g., freight payables, Incoterms, and delivery terms) Proficiency in Microsoft Excel and data visualization tools Fluency in Mandarin is a plus Location: Onsite in Manhattan, NYC Salary: Starting at $50K+ base salary with performance-based bonuses (salary and compensation packages are negotiable based on experience and skill set) Job Type: Full-Time (Monday-Friday, 9 AM-6 PM, with a 1-hour lunch break)

We're looking for a professional, highly organized, and career-focused individual to join our team at TraxNYC, one of New York City's most established custom jewelry brands located in the heart of the Diamond District. This is a full-time, in-person role suited for someone who understands the standards of luxury service, is comfortable navigating high expectations, and thrives on delivering calm, efficient solutions in a fast-paced environment. Check out our Team & Workspace here: ****************************** OSrydUdw As a Luxury Jewelry Customer Service Specialist, you'll be responsible for supporting our clients at every stage of their journey - from answering inquiries and tracking orders to managing feedback and protecting client satisfaction. You'll work closely with our sales team to convert inbound interest into revenue opportunities and flag qualified leads. You'll also play a key role in maintaining our online reputation, responding to reviews, and helping to resolve any client concerns with professionalism and urgency. Just as important: you'll be expected to proactively communicate recurring issues, client trends, or operational bottlenecks to direct managers so that we can continuously improve how we serve customers. We're looking for someone who doesn't just react, but observes, reports, and helps us move forward. Key Responsibilities: Respond to customer inquiries via phone and email with clarity, professionalism, and urgency Provide accurate updates on orders, custom production timelines, and shipping Manage return and repair requests from intake to resolution Collaborate with the sales team to pass along leads and client opportunities Monitor and respond to online reviews and customer feedback Proactively reach out to dissatisfied clients to resolve issues before they escalate Identify client concerns or recurring issues and report them directly to management Keep accurate internal records using CRM platforms and project tracking tools Ensure every customer interaction reflects the high standards of the TraxNYC brand What We're Looking For: Prior customer service experience is required, preferably in luxury, jewelry, fashion, or hospitality Highly organized and reliable, with strong multitasking and follow-through Polished written and verbal communication skills Professional demeanor with the ability to remain composed under pressure Comfortable working closely with sales and production teams Able to observe patterns, recognize recurring issues, and raise them to supervisors Familiarity with CRM tools and monday.com is a plus (not required) Authorized to work in the U.S. Compensation & Schedule: Pay: $18.00 - $25.00 per hour (based on experience) Subject to growth based on performance Schedule: Full-time, Monday - Friday Standard shift: 11:00 AM - 7:00 PM Occasional weekend availability may be required Location: In-person, New York, NY 10036 (Diamond District) Perks & Benefits: Paid time off Employee discount on fine jewelry Growth opportunities into sales support, logistics, or client experience leadership Work with a fast-moving, focused team and gain deep exposure to luxury jewelry operations Direct access to management - your feedback and insights will help shape the company's success If you're serious about luxury service, take pride in your professionalism, and want to grow your career within a brand that values clarity, structure, and excellence - we want to hear from you. Check out our social media below Instagram: ********************************** TikTok: ******************************* YouTube: ********************************************** Facebook: ******************************** Twitter/X: ********************* Job Type: Part-time Pay: $18.00 - $25.00 per hour Expected hours: 24 - 50 per week Benefits: Paid time off Ability to Commute: New York, NY 10036 (Preferred) Work Location: In person

Assist all line of business (Medicaid/Medicare/MLTC/CHP/EP) in retaining current qualified members by following a strategic daily work schedule that includes am and pm hours, field locations as well as weekends. Maintaining daily Outreach and Renewal goals set through business needs to increase overall retention Enrollment and retention support. Assisting members with completion of all enrollment activities including but not limited to changing lines of business to ensure member is in the optimal plan, re-enrolling members due to administrative issues, premium payment etc. Assist members with PCP selection as well as locating providers and vendor within plan's network. Providing end to end customer support to drive customer satisfaction and improve customer experience. Interfacing with internal and external stakeholders to ensure complete resolution.

Trade Compliance Analyst/Customs Broker will ensure adherence to import/export regulations for the US and Canada. Key responsibilities include staying updated on trade laws, managing records, interfacing with government bodies, and conducting risk assessments. Your Role: Monitor and comply with US and Canadian trade regulations. Maintain accurate import/export records. Liaise with government agencies and facilitate communication with relevant departments. Conduct risk assessments and collaborate on corrective actions. Lead internal audits and provide employee training. Analyze data for strategic insights. Qualifications: Bachelor's Degree 4-6 years of trade compliance experience, including US and Canadian focus. Customs Broker's License required. In process will be considered. Strong understanding of import/export regulations and customs procedures. Excellent communication and analytical skills. Proficiency in Microsoft Office and trade management software. If you're detail-oriented with a passion for trade compliance, we want to hear from you!

We want you to help us shape the future of shopping experiences and deliver on our purpose of connecting people with the products and experiences that enrich their lives. Joining Advantage Solutions means joining a network of 65,000 teammates serving 4,000+ brands and retail customers across 40+ countries. All the while, being provided the opportunities, support, and enrichment you need to grow your career. In this position, you'll drive sales by engaging customers and bringing brands to life by providing live events and sampling to consumers where they live and shop. What we offer: Competitive wages; $17.00 per hour Growth opportunities abound - We promote from within No prior experience is required as we provide training and team support to help you succeed Additional hours may be available upon request We offer benefits that can be customized to meet your family's needs, including medical, dental, vision, life insurance, supplemental voluntary plans, wellness programs, and access to discounts through Associate Perks Now, about you: Are comfortable interacting with customers and management in a friendly, enthusiastic, and outgoing manner Are 18 years or older Available to work 2-3 shifts per week, including weekends Can lift up to 50 lbs. on a regular basis and stand for up to 6 hours Perform job duties with a safety-first mentality in a retail environment Are comfortable preparing, cooking, and cleaning work area and equipment Have reliable transportation to and from work location Demonstrate excellent customer service and interpersonal skills with our clients, customers and team members Are a motivated self-starter with a strong bias for action and results Work independently, but also possess successful team building skills Have the ability to perform job duties with a safety-first mentality in a retail environment If this sounds like you, we can't wait to learn more about you. Apply Now!

Are you ready to be a part of something meaningful? We're partnering with an innovative client in the healthcare industry who is seeking an exceptional Customer Service Representative to join their team! This is an incredible opportunity to make a difference in people's lives while thriving in a supportive, engaging workplace. What you'll do: As a Customer Service Representative, you'll be an integral part of the team, supporting patients and ensuring their needs are met while delivering an exceptional customer experience. Your key responsibilities will include: Answering inbound calls: You'll be the friendly voice on the other end of the line, assisting customers with their inquiries and guiding them through company processes. Processing orders: Accurately entering orders into the company's software system and ensuring they are successfully processed and shipped. Follow-ups: Building trust with customers as you track and confirm order shipments, keeping them fully informed along the way. Troubleshooting and resolving issues: Acting as a problem-solver, you'll tackle technical product issues with a solutions-oriented approach. Cultivating positivity: Bring your “can-do” attitude to work, an openness to new ideas, and a dedication to making every customer interaction count. Being the spark of positivity: Show up with a smile, adding value to the workplace culture while supporting your teammates, suppliers, and customers. What we're looking for: Our client is searching for candidates who are: Outgoing, empathetic, and passionate about delivering exceptional customer service. Detail-oriented with stellar organizational skills to ensure timely processing of orders. Adaptable and open to learning new systems and processes. Capable of thriving in a fast-paced environment with a proactive mindset. If you're someone who loves solving problems, enjoys supporting people in their moments of need, and is excited about creating meaningful connections, this role is perfect for you. Why should you apply? Join a company that values its employees and customers equally. This is an opportunity to work with a small, welcoming team that celebrates positivity and collaboration. You'll also contribute to a healthcare organization that's genuinely making a difference in its community. Take the next step in your career, apply today! Your smile, attitude, and customer-focused mindset could be exactly what our client is looking for.

We are seeking a detail-oriented and proactive professional to support our finance, operations, and logistics functions. This role combines bookkeeping expertise, operational coordination, and shipping/documentation oversight to ensure smooth business processes from order placement to final delivery. The ideal candidate will be highly organized, customer-focused, and comfortable working across multiple departments to maintain financial accuracy, strengthen vendor and client relationships, and support the company's growth through effective planning and forecasting. About Us MAZZ NYC is a small, friendly and family oriented premier luxury sourcing firm connecting North American retailers with the most coveted high-end brands around the globe. We proudly hold the exclusive U.S. distribution rights for Venini, IVV, and Berti-three iconic Italian heritage brands. Venini is known for its handcrafted Murano glass, IVV produces modern glassware made in Tuscany, and Berti hand-forges fine kitchen knives using time-honored techniques dating back to 1895. Responsibilities: Bookkeeping: Accurately record and maintain daily financial transactions using accounting software such as QuickBooks, Xero, or Sage. Manage the full cycle of accounts payable and accounts receivable, including preparing invoices, collecting payments, and processing vendor disbursements. Conduct regular reconciliations of bank accounts, credit card statements, and petty cash to ensure accuracy and compliance. Support financial reporting by maintaining organized and up-to-date records. Operations: Serve as the primary point of contact for clients and vendors, addressing account inquiries, billing discrepancies, and payment-related issues with professionalism. Maintain comprehensive records of contracts, account agreements, and related correspondence to ensure transparency and accessibility. Monitor account balances, enforce credit terms, and proactively follow up on overdue payments to safeguard company cash flow. Partner with factoring companies on net-term orders by preparing accurate documentation and submitting materials in a timely manner. Export/Import Documentation: Prepare and validate commercial invoices in line with international trade regulations and customer requirements. Generate detailed packing lists to accurately track, reconcile, and document all outgoing shipments. Coordinate closely with freight forwarders, carriers, and customs brokers to ensure timely, cost-effective, and compliant delivery of goods. Troubleshoot and resolve shipping or documentation issues to minimize delays and maintain client satisfaction. Planning & Forecasting: Analyze historical sales data and current market trends to forecast product demand and guide purchasing decisions. Develop and maintain planning tools to optimize inventory levels, reduce shortages, and minimize excess stock. Provide management with actionable insights and recommendations to align supply chain operations with business objectives. What We're Looking For Minimum of 3 years' experience in bookkeeping, accounting, or related roles. Experience with commercial invoices, packing lists, and factoring processes preferred. Proficiency in accounting software and Microsoft Office Suite. Excellent communication and interpersonal skills for vendor and client interactions. Strong attention to detail and organizational abilities. Associate or bachelor's degree in accounting, finance, or business preferred. Why Join MAZZ NYC: Work alongside senior leadership and gain mentorship in high-level account management Competitive base salary $55,000-$70,000 Full benefits package including 401(k), dental, and medical insurance

Title: CSA Validation Subject Matter Expert (SME) Work type: Contract to hire Pay: W2 only Travel: Hybrid onsite (3x per week) NO THIRD PARTIES! Must Have: Extensive experience in the Medical, Pharmaceutical, or Regulatory Compliance industries. Strong CSA (Computer Software Assurance) experience; this role is a true SME function. Excellent communication, leadership, and collaboration skills. Positive, professional attitude; ability to work effectively with cross-functional teams. Agile experience/knowledge highly preferred. Role Overview: The CSA Validation SME plays a key role in the CSA Center of Excellence (COE). The primary responsibility is to ensure the integrity and compliance of CSA projects, with a strong focus on risk assessment and regulatory/data integrity requirements. This role serves as a critical bridge between COE leadership and protocol authors/testers, ensuring that validation projects align with R&D, GSC, and IT policies. Responsibilities: Provide expertise and guidance on validation project risk and complexity. Maintain and promote validation best practices. Gather project information from system owners. Partner closely with Business Analysts. Ensure compliance with Good Documentation Practices (GDP). Support writing and reviewing of reports summarizing CSA validation execution. Collect and incorporate feedback from system owners. Draft and execute GxP Assessment, Risk Assessment (RA), Validation Plan (VP), Test Plan (TP), and Validation Summary Report (VSR) as needed. Draft, review, and execute additional validation documentation when required. Qualifications: Bachelor's Degree in Computer Science, Information Technology, Chemical Engineering, Biomedical Engineering, or related field. 7-10+ years of progressive experience with Computer System Validation (CSV) and Computer Software Assurance (CSA). Strong knowledge of GAMP 5 and 21 CFR Part 11 standards. Previous experience in a GxP or life sciences industry is required. Technical competency in FDA regulations. Experience in generating, reviewing, and addressing CAPAs. Strong written and verbal communication skills. Proven collaboration and teamwork abilities. Self-directed with strong time management and organizational skills. Practical experience with Data Integrity and ALCOA+ is a plus.

Join a team that powers some of the fastest-growing e-commerce sellers across 200+ channels. Goflow | Ridgefield Park, NJ (HQ) In-house preferred, hybrid/remote options available Goflow is a cloud-based platform that helps e-commerce sellers scale across Amazon, Walmart, Shopify, eBay, and 200+ other channels. From one dashboard, sellers manage orders, shipping, inventory, listings, purchasing, and analytics - powering growth without the chaos. Our headquarters is in Ridgefield Park, NJ, where we prefer in-house collaboration. Hybrid and remote arrangements are also available. The Role As an L1 Customer Support Agent, you'll be the first point of contact for sellers who rely on Goflow every day. You'll troubleshoot issues, guide customers through workflows, and make sure their operations run smoothly. Key responsibilities: Support customers with order, inventory, and shipping workflows Troubleshoot syncing, stock, and fulfillment issues Assist with carrier integrations (FedEx, UPS, USPS, DHL, 3PLs) Provide product guidance and best practices Log issues and escalate when needed What We're Looking For 2+ years in technical support, customer service, or e-commerce ops Familiarity with OMS, IMS, and shipping workflows Knowledge of marketplaces (Amazon, Walmart, Shopify, eBay) Excellent written communication (chat/email support) Strong troubleshooting and problem-solving skills Coachable, curious, and eager to learn Intercom experience (FinAI, automations) a plus Why Join Us Competitive salary + performance incentives Benefits + 401(k) with company contributions Additional perks and benefits A culture built on learning, collaboration, and customer success If this role excites you, we'd love to hear from you. Apply today.

Scully and Scully , the prestigious Park Avenue luxury home furnishings store is seeking a Customer Service Associate with sales experience preferred. Responsibilities Include: · Accurately process daily entry of orders and perform routine order tracking through our proprietary software to ensure timely processing and shipping of customer orders. · Provide exceptional service and correspond with customers via email and phone in a timely fashion. · Follow up on existing issues and keep customers updated on the status of their orders. · Schedule pick-up and delivery of items with third-party shippers; monitor deliveries to ensure accuracy and timeliness. · Send and track customer sample requests as well as other administrative projects. Basic Qualifications: · Sales experience preferred. · Ability to give exceptional customer service in a timely fashion. · Excellent technical skills, including MS Office Suite and web-browsing. · Great organizational, verbal and interpersonal skills. · Very detail oriented and a quick learner. · Ability to multi-task and prioritize. · Computer data entry proficiency. We offer excellent salary plus commission, workplace environment and benefits (Health Insurance, 401k, Paid Time Off). Opportunity for growth within the company. Please attach your resume in PDF or DOC format.