Who we are:
Atkore is forging a future where our employees, customers, suppliers, shareholders, and communities are building better together - a future focused on serving the customer and powering and protecting the world.
With a global network of manufacturing and distribution facilities, Atkore is a leading provider of electrical, safety and infrastructure solutions.
Who we are looking for:
Atkore is currently searching for a Customer Service Representative. Reporting to the Customer Service Supervisor, this person will be responsible for handling all customer product pricing inquiries and orders, as well as following up with customers in a prompt and professional manner. The ideal candidate will have a high school diploma with a minimum of 2 years of experience working in a similar role preferably in a manufacturing or electrical customer service environment.
This is an on-site position that will be located in Dallas-TX, Eugene-OR, Louisville -KY, or Tampa-FL.
What you'll do:
Processing orders, quotes, credits, returns applications and other requests
Communicating directly with customers or sales representatives either by telephone, electronically, or face to face
Obtaining and evaluate all relevant information to handle inquiries and complaints promptly
Answering basic technical inquiries
Directing advanced technical requests and other unresolved issues to the appropriate resource
Managing customer accounts
Promptly responding and assisting customers with damaged shipments and/or mis-shipments
Keeping good records of customer interactions and transactions
Communicating and coordinating with internal departments and outside vendors
Monitoring product stocking levels and inventory turns
Reviewing all product requirements and compile into efficient manufacturing schedules that optimize cost, customer service and machine utilization
Performing other related duties as assigned
What you'll bring:
High School diploma or equivalent
Minimum two years business experience in a manufacturing or electrical customer service environment preferred
Computer literacy and experience with Windows, Excel, Word, and Outlook
Ability to manage a variety of concurrent tasks in a fast-paced work environment
Time management, planning, and organizational skills
Effective decision making and problem solving abilities
Excellent interpersonal and communications skills
Strong initiative and adaptable to change
Must be able to thrive in a team environment
All associates must embrace and foster and environment that supports our core values of Integrity, Respect, Excellence, Teamwork and Accountability.
Within 3 months you'll:
Complete Atkore's onboarding and immersion program.
Gain an understanding of how your role ties into Atkore's mission and strategic plan.
Perform basic order inquiry, entry, and order follow-up activities.
Within 6 months you'll:
Handle an assigned territory independently from PO receipt to invoicing.
Work towards meeting or exceeding the departments daily KPI metrics.
Audit shipments for on time delivery and reconcile inventory and pricing discrepancies.
Atkore is a six-time Great Place to Work certified company and a four-time Top Workplaces USA award winner! We're committed to creating an engaged, aligned workforce driven by a collaborative culture. Our team strives for breakthrough results and stays focused on being standout leaders. We consistently live the Atkore mission, strategic priorities, and behaviors consistent with our core values.
Join our team and align yourself with an industry leader!
As of the date of this posting, a good faith estimate of the current pay for this position is $40,640 - $55,880. Placement in the range depends on several factors including, but not limited to, specific competencies, relevant education, qualifications, certifications, relevant experience, skills, seniority, performance, shift, travel requirements, and business or organizational needs and may change over time. Other compensation may include, but not limited to, overtime, shift differentials, bonuses, commissions, stock, and other incentives.
Benefits available include:
Medical, vision, and dental insurance
Life insurance
Short-term and long-term disability insurance
401k
Paid Time Off
Paid holidays
Any leave required under federal, state, or local law
Benefits are subject to vesting and eligibility requirements.
Applications are being accepted on an ongoing basis.
$40.6k-55.9k yearly 2d ago
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Operational Excellence Specialist
Ball Corporation 4.7
Service specialist job in Millersburg, OR
This position will be posted for a minimum of 3 days and will remain open until filled or adjusted based on the volume of applicants.
Further your career at Ball, a world leader in manufacturing sustainable aluminum packaging. Achieve extraordinary things when you join our team, and make a difference in your professional development, the community, and around the globe!
Ball is thrilled to receive Newsweek's 2023 Top 100 Global Most Loved Workplace award! As a sustainable product leader, we have over 16,000 global team members. From endlessly recyclable aluminum cans, and cups, to aerosol bottles, our goal is to contribute to a better community, society, and world.
Exciting News from Ball Corporation!
We're thrilled to announce that a brand-new location is coming to Millersburg, OR - and with it, some incredible career opportunities!
As we begin building our presence in the area, we're also kicking off recruitment efforts to bring top talent on board.
If you're looking for a fresh opportunity with a company committed to innovation and excellence, now's the time to apply!
Primary purpose of the position:
The Operational Excellence Specialist plays a pivotal role in driving a culture of continuous improvement and ensuring operational efficiency across the organization. The main priorities of this role are leading standardization of the management process at the plant through the implementation of the BOE pillars, working directly with employees on all shifts and teams; and leading various process improvement assignments and projects that yield bottom-line productivity, improved throughput and better quality.
Competencies:
Standardization & BOE/BME Execution: Ability to implement and sustain BOE pillars, establish consistency through SOPs, and embed best practices into daily operations.
Continuous Improvement & Operational Excellence: Capability to lead CI initiatives that drive measurable improvements in safety, quality, cost, delivery, and productivity.
Process & Performance Management: Strength in analyzing and optimizing processes, defining and monitoring KPIs, and applying data-driven decision-making.
Change Leadership & Engagement: Effectiveness in leading change, influencing stakeholders, and fostering a culture of accountability and continuous improvement.
Training & Capability Building: Competence in developing others by coaching, mentoring, and building CI capabilities across the plant.
Governance, Safety & Quality: Commitment to ensuring compliance, embedding safety and quality in all practices, and sustaining operational standards.
Strategic Alignment & Value Creation: Ability to connect plant-level initiatives to broader business priorities and translate strategy into executable roadmaps.
Skills:
Knowledge of Continuous Improvement Methodologies - Lean, Six Sigma, Kaizen, PDCA, 5S, etc. Process mapping and analysis tools (e.g., VSM - Value Stream Mapping)
Performance and KPI Management - Ability to define, monitor, and analyze operational KPIs. Data-driven decision-making skills.
Problem Solving and Root Cause Analysis - Use of tools such as Fishbone Diagram, 5 Whys, Pareto Chart, etc. Identification of root causes and implementation of corrective/preventive actions.
Process Management Knowledge - Standardization of operational procedures and Identification of bottlenecks and improvement opportunities.
Strong leadership and people management skills.
Accountabilities:
Drive Business Impact: Translate improvement opportunities into measurable gains in safety, quality, cost, delivery, and productivity.
Implement Standardization & BOE: Lead the execution and sustainment of BOE/BME pillars, SOPs, and best practices to ensure consistent and efficient operations.
Lead Continuous Improvement: Deliver cross-functional initiatives that optimize processes, reduce waste, and strengthen plant performance.
Enable Change & Capability Building: Act as a change leader by engaging stakeholders, while training and coaching employees to build lasting CI and OpEx capability.
Ensure Governance, Safety & Strategic Alignment: Embed safety, quality, and compliance in all processes, while aligning plant-level initiatives with regional and corporate strategies.
Qualifications & Experience:
High School diploma or GED is required.
Bachelor's Degree in Engineering, Science, Supply Chain or related field is preferred.
Job related experience in process improvement or project management gained through coursework or internship; manufacturing experience (preferred).
Computer based skills (MS Excel, PowerPoint, Word)
Lean Six Sigma certification (preferred)
Compensation & Benefits
Hiring Salary Range: $66,700 - $93,160 (Salary to be determined by the applicant's education, experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data).
This role will be eligible to participate in the annual incentive compensation plan.
Ball includes a comprehensive benefits structure, Go to our career site and click "Total Rewards" to learn more.
Relocation assistance may be available
When submitting your application to Ball, we encourage you to emphasize your skills, experience, and qualifications that align with the role. Under Colorado, California, Connecticut, Minnesota, and Pennsylvania law, you have the right to exclude or redact age-related details-such as your date of birth, school attendance dates, or graduation dates-from your resume, cover letter, CV, or other supporting documents (e.g., transcripts, certificates).
Ball Corporation is proud to be an Equal Opportunity Employer. We actively encourage applications from everybody. All qualified job applicants will receive consideration without regard to race, color, religion, creed, national origin, aboriginality, genetic information, ancestry, marital status, sex, sexual orientation, gender identity or expression, physical or mental disability, pregnancy, veteran status, age, political affiliation or any other non-merit characteristic.
When you join Ball you belong to a team of over 16,000 members worldwide. Our products range from infinitely recyclable aluminum cans, cups to aerosol bottles that enable our customers to contribute to a better world.
Each of us has a deep commitment to diversity and inclusion which is the foundation of our culture of belonging.
Everyone at Ball is making a difference by doing what we love. Because what we create may change, but what we will always make is a difference.
Please note the advertised job title might vary from the job title on the contract due to local job title structure and global HR systems.
No agencies please.
Nearest Major Market: Salem
$66.7k-93.2k yearly 4d ago
Customer Support Specialist
Adecco Us, Inc. 4.3
Service specialist job in Beaverton, OR
**Order Manager**
As part of a customer-first strategy, the Order Manager plays a critical role as one of the first points of contact for customers. This position directly impacts customer satisfaction, retention, and purchasing decisions. The Order Manager ensures high-quality customer interactions while serving as a key liaison between internal teams and customers.
In this role, you will become a subject-matter expert on products, services, and business processes, while ensuring compliance with company policies. Using active listening and problem-solving skills, you will identify customer needs, advocate on their behalf, and help deliver exceptional customer experiences that drive long-term success.
**Key Responsibilities**
+ Serve as a front-line customer contact, delivering exceptional service throughout the order lifecycle
+ Recommend appropriate products and solutions based on customer needs
+ Assist with software installation support and parts research
+ Create accurate quotes and process customer orders efficiently
+ Proactively track order status and communicate updates or delays to customers
+ Collaborate with sales, credit, logistics, manufacturing, and supply chain teams to resolve order issues
+ Manage orders from booking through shipment, including holds management
+ Execute order management processes in accordance with company policy
+ Complete export compliance screening as required
+ Respond promptly to internal and external customer inquiries
+ Identify and create sales leads through customer interactions
+ Contribute to continuous process improvement and a positive team culture
**Essential Capabilities**
+ Experience in order management or customer service; motivated by helping customers succeed
+ Strong customer-first mindset with a desire for continuous learning and improvement
+ Ability to partner effectively with technical and field sales teams
+ Proven problem-solving skills and ability to identify process gaps
+ Experience using ERP systems (Oracle preferred) for quoting and order entry
+ Experience with CRM systems (Microsoft Dynamics 365 preferred)
+ Exceptional verbal and written communication skills
+ Strong organizational skills and attention to detail
+ Ability to multitask effectively in a fast-paced environment
+ Flexible and collaborative team player
**Work Experience**
+ 1-2 years of experience in order management, customer service, technical support, or inside sales
+ Oracle ERP experience preferred
+ Microsoft Dynamics 365 experience preferred
**Education**
+ Bachelor's degree in Business Administration preferred
+ High school diploma or equivalent with relevant experience will be considered
**Pay Details:** $20.00 to $24.00 per hour
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
Military connected talent encouraged to apply
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to **********************************************
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
+ The California Fair Chance Act
+ Los Angeles City Fair Chance Ordinance
+ Los Angeles County Fair Chance Ordinance for Employers
+ San Francisco Fair Chance Ordinance
**Massachusetts Candidates Only:** It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
$20-24 hourly 2d ago
Customer Service Representative
Andvaris, Inc.
Service specialist job in Albany, OR
Opportunity Details {dcrs_type} Customer Service Representative Albany, Oregon We are looking for a Customer Service Professional who will serve as the voice of our organization and our clients. Y ou are highly valued as our customers' primary point of contact, and we are very much invested in your success in this role. Providing excellent customer service is a top priority for us! Provide front-line, direct contact with customers when filing claims over the phone. Inform customers of the organization's products and services.
Schedule and Shift:
Paid Training
Training: Monday to Friday - For four weeks
Schedules will be determined during training
Must be available to work Monday through Friday, between 6:00 am and 6:00 pm PST
Full-Time On-site
Primary Job Responsibilities:
Files claims by collecting pertinent information from customers.
Answers routine questions, resolves fundamental problems, and refers more difficult items to higher-level team members for guidance.
Follows standard screens/scripts to perform most tasks, can navigate a computer-based system, and maintains and updates company records as needed.
Processes and determines coverage by reviewing forms and other applicable records.
Maintains professionalism and effectively interacts with all contacts, both internal and external.
Maintains department quality standards and performs job duties as directed by the supervisor.
Qualification:
Minimum high school diploma or GED
A minimum of 6 months of experience in a call center
Excellent Customer Service skills
Excellent verbal and written communication skills
Basic problem-solving skills
Experience with Microsoft-based programs and computer products
An acute attention to detail/accuracy and practical note-taking/documenting skills
Must be able to handle/process high call volumes, at times, while adhering to scheduled breaks/lunches by business needs.
Experience in similar customer service functions or call center experience.
Demonstrates professionalism when dealing with customers.
Demonstrates an understanding of complex technical or functional information, products, and services.
Adjusts actions in response to shifting priorities and rapid change.
Benefits:
Health, Dental, and Vision
401k
$30k-39k yearly est. 2d ago
Customer Service Representative
Assurant, Inc. 4.7
Service specialist job in Albany, OR
The role of a Customer Service Representative is a key position within Assurant because you are the voice of our organization and our clients. You are highly valued as our customers primary point of contact, and Assurant is very much invested in yo Customer Service Representative, Customer Service, Customer Experience, Representative, Retail, Insurance
$32k-36k yearly est. 2d ago
Environmental Services Specialist I
Columbia County, or 4.6
Service specialist job in Saint Helens, OR
Job Description
Announcement# 2025-034
The ENVIRONMENTAL SERVICESSPECIALIST I is full-time, 37.5 hours, Civil Service and represented by a Union.
Columbia County is looking for an energetic person to join our team! Land Development Services is the best source of information related to land use, zoning, permitting, building construction, dividing land, and other general land development in unincorporated Columbia County. We provide technical assistance and information to help take projects from idea to reality.
DUTIES: Perform environmental compliance work in conducting plan reviews, surveys, inspections, and investigations related to the administration of various county environmental regulations including but not limited to on-site sewage, floodplain regulations, wetland/riparian area protection, and stormwater/erosion control.
EDUCATION AND/OR EXPERIENCE: Equivalent to a four-year degree in environmental science or related field. Four years' of increasingly responsible experience in environmental science or related field in order to obtain certification. Any satisfactory combination of experience and training, which demonstrates the required knowledge, skills, and abilities may be substituted for the above requirements.
DESIRABLE QUALIFICATIONS: Team player willing to work collaboratively toward shared goals and be open to diverse ideas and perspectives. Receive constructive feedback in a positive manner.
CERTIFICATES, LICENSES, REGISTRATIONS: Possession of, or the ability to become registered as an Environmental ServicesSpecialist trainee with the State of Oregon. Must obtain certification as an Environmental ServicesSpecialist within two years of hire. Must possess or obtain Certified Erosion and Sediment Control Lead (CESCL) certification within 90 days of hire. Must obtain 10 credit hours of soils science training. Must possess a valid driver's license and be insurable under the county's liability insurance. *Preference given to those currently certified.
KNOWLEDGE, SKILL, AND ABILITY: Knowledge of the theory and practices of environmental science and environmental health. Knowledge of state and county codes relating to each program. Skill in permitting software programs and Microsoft Office products. Skill in report composition, effective communication practices, interpretation and enforcement of statutes, rules, codes, ordinances, and conditions of approval.
Ability to:
Organize, prioritize, and produce an accurate work product and meet deadlines. Maintain complete and accurate records.
Express ideas effectively, both verbally and in writing. Use sound judgment.
Adapt to change or new situations and openly acknowledge and work through conflict. Accept responsibility and be able to work well with ambiguity.
Work independently and as part of a team.
Act in such a manner as to maintain the confidentiality of the records and issues and other matters that may be encountered.
Develop and maintain harmonious and effective working relationships with employees, other agencies, county officials, and the general public.
Perform natural resources field and research investigations and develop mitigation measures.
Effectively conduct inspections related to the program.
Comprehend and interpret statutes, codes, rules, ordinances, correspondence, complaints, reports, and conditions of approval. Uniformly apply laws, ordinances, and regulations.
Join our team - Columbia County online application must be completed - Apply today!
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All successful candidates will be required to pass a pre-employment background screening prior to hire.
$29k-33k yearly est. 12d ago
Resident Services Specialist
Clackamas County, or 3.9
Service specialist job in Oregon City, OR
CLACKAMAS COUNTY CORE VALUES Clackamas County employees work to serve the public and enrich our community. In that spirit, we pledge to hold ourselves to these standards at all times in our interactions with customers and one another: * Service · Professionalism · Integrity · Respect · Individual accountability · Trust
By incorporating these values into our daily routines, we can better serve our customers, ourselves, and our projects. We're always looking to improve. That's the Clackamas County SPIRIT. Clackamas County Core Values
Clackamas County is committed to building a community where people thrive, have a sense of safety, connection, and belonging, so that everyone is honored and celebrated for the richness in diversity they bring. We encourage applicants of diverse backgrounds and lived experiences to apply.
CLOSE DATE
This Job Posting closes at 11:59 p.m. (Pacific Time) on Monday, January 19, 2026.
PAY AND BENEFITS
Annual Pay Range: $54,890.46 - $69,093.64
Hourly Pay Range: $28.148952 - $35.432637
Salary offers will be made within the posted pay range and will be based on a candidate's experience (paid or unpaid) that is directly relevant to the position.
Clackamas County proudly offers an attractive compensation and benefits package, including competitive wages, cost-of-living adjustments, merit increases (for eligible employees), and a robust sick and vacation plan for regular status employees.
We encourage and support employee health and wellness by offering, health and wellness classes and events, and alternative care benefits, so you can customize your wellness needs to fit your lifestyle. Employee benefits become effective on the first of the month following an employee's date of hire.
Attractive benefits package and incentives for employees in regular status positions are detailed below.
Generous paid time off package, including:
* 12 hours of vacation accrued per month
* Eligible newly hired employees will have the one-time option to frontload their first year of vacation accruals! This means you have access to vacation leave at the time of hire.
* 8 hours of sick leave accrued per month
* 10 paid holidays and 1 personal day per year
Other Benefits:
* Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP):
* Employer-paid 6% PERS retirement contribution (The county currently pays the employee's share of the retirement contribution.)
* A Choice of Medical Plans that include chiropractic coverage, alternative care, vision, and prescription drug coverage
* A Choice of Dental Plans
* Robust EAP and wellness programs, including gym discounts and wellness education classes
* Longevity pay
* Other retirement Savings Options that allow for additional retirement funds savings, including an option to contribute a portion of employee earnings on a pre or post-tax basis to a 457b Deferred Compensation Plan
* A variety of additional optional benefits (see links below for additional information)
This is a full time County position represented by the Housing Authority Employee Association.
Housing Authority Represented Full Time Benefits
Learn More About Benefits
JOB DETAILS AND QUALIFICATIONS
The Housing Authority of Clackamas County (HACC) seeks a conscientious, detail-oriented professional with strong interpersonal and outreach skills to join our team as a Resident ServicesSpecialist.
This position directly supports families in housing by helping them build stability, pursue education and employment, and work toward self-sufficiency. In this role, you'll work directly with families who live in subsidized housing. By understanding the challenges faced by those living in subsidized housing, the selected candidate will use community-organizing techniques and public relations skills to coordinate resources, communicate with diverse clients, and organize community activities. The Resident ServicesSpecialist will advocate with property management, service providers, and partner agencies while also helping families access internal and external supports. You will also support resident engagement through coordinated activities and the monthly newsletter, bringing empathy, organization, and a solutions-focused approach to serving HACC's diverse communities.
The ideal candidate is service-oriented, empathetic, and organized. You are committed to supporting low-income families and diverse communities. You feel comfortable working with confidential information, are proficient with data systems, and understand program requirements. You must be able to remain composed and resourceful in challenging situations. Strong written and verbal communication skills are essential. You will need to build trust, collaborate with partners, manage multiple priorities, and apply strong organizational abilities. Experience or a strong interest in housing stability, case management, resident services, or social services is preferred.
If you want to support resident well-being and help families in housing, apply now. Join us to build a supportive community where residents create brighter futures.
Required Minimum Qualifications/ Transferrable Skills:*
* At least two (2) years of direct customer service experience that included data entry and the handling of confidential documents
* Experience working in housing programs, case management, resident services, or other social services
* Experience working with low-income families
* Experience working with databases, including entering, retrieving, and analyzing data
* Ability to maintain composure in difficult situations with challenging customers
* Effective communication skills, including the ability to communicate well with a diverse population
Preferred Special Qualifications/ Transferrable Skills:*
* Experience working with YARDI, Family Metrics, or other Housing Authority database software
* Experience preparing reports, tracking outcomes, or supporting grant-funded programs
* Knowledge of local social service systems, including employment services, education and training providers, childcare, healthcare, or energy assistance programs
* Familiarity with equity, inclusion, and culturally responsive practices in service delivery
Pre-Employment Requirements:
* Must pass post-offer, pre-employment drug test. Learn more about the county's drug testing policy
* Must pass a criminal history check, which may include a national or state fingerprint records check
* Driving is required for county business on a regular basis or to accomplish work. Incumbents must possess a valid driver's license, and possess and maintain an acceptable driving record throughout the course of employment. Learn more about the county's driving policy
* For veterans qualified for Veterans' Preference: If you believe you have skills that would transfer well to this position and/or special qualifications that relate to this position, please list those skills and/or qualifications in the open-ended question at the end of the application and explain how those skills and/or qualifications relate to this position.
TYPICAL TASKS
Duties may include, but are not limited to, the following:
* Develops and coordinates resources to provide clients with needed services; meets with clients to confer, advise, and assist with the planning of resident activities and community building activities.
* Advocates and supports clients with family, providers, public and private agencies, law enforcement agencies, schools, and others; provides information on client disabilities; responds to emergencies and negotiates resolution of problems.
* Provides services to clients by organizing steps to meet goals; connects clients with opportunities for specialized offerings, including children's camp, clothing, household items, and energy assistance.
* Provides information and referral to clients either through resident visits, telephone calls, or meeting referrals.
* Researches, writes, edits, and distributes monthly newsletters.
* Develops and coordinates services and programs for residents, including tutoring, budgeting, college course opportunities, specialized employment training, and parenting classes.
WORK SCHEDULE
This position is included in the County's alternate workweek program, with a standard workweek of 37.5 hours, Monday through Thursday (Fridays off). Specific hours of work will be discussed with the candidate selected for this position when an offer of employment is extended. This position is designated as on-site/in-person. The selected candidate is expected to perform duties at the specified on-site work location.
EXPLORE CLACKAMAS COUNTY
Clackamas County is in a prime location in the Portland, Oregon metropolitan area and is recognized nationally as one of the most livable areas in the United States. Located on the southern edge of the City of Portland and extending to the top of Mt. Hood, Clackamas County is part of a thriving region in the Northwest. It has a population of about 420,000 residents.
* Explore Clackamas County
* Working for Clackamas County
* Recreation, Arts & Heritage
ABOUT THE DEPARTMENT
The Housing Authority of Clackamas County is a public corporation, established under the federal Housing Act of 1937 and the provisions of Chapter 456 of the Oregon Revised Statutes. Although it is a separate public corporation, the HACC falls under the administrative structure of Clackamas County government. Created in 1938, HACC was the first housing authority established in the State of Oregon. The HACC provides affordable, safe, decent, and sanitary housing opportunities in a fiscally responsible manner to low-income people in Clackamas County.
Learn more about the Housing Authority of Clackamas County
The Housing and Community Development Division (HCD), within the Department of Health, Housing & Human Services, manages homeless services programs and programs to provide housing and economic opportunity, community improvement and rehabilitation, and affordable housing development for low and moderate-income residents of Clackamas County. HCD comprises the Housing Authority of Clackamas County (HACC), Housing Services, and Community Preservation.
Housing and Community Development Division (HCD) is a Division of the Health, Housing, and Human Services (H3S) Department.
Health, Housing, and Human Services (H3S) comprises six divisions dedicated to ensuring healthy families and strong communities in Clackamas County.
Mission Statement: We lead and learn with equity in serving individuals, families, and communities by providing access to high-quality healthcare, housing, and services that strengthen social and economic resilience.
Vision Statement: Individuals, families, and communities are resilient and thriving.
H3S is committed to improving programs and ensuring better outcomes for the people served, and focuses on the following goals:
* EMPOWERED AND THRIVING STAFF - H3S staff are empowered, engaged, and have a sense of belonging while being valued and supported to thrive.
* EQUITY DRIVEN SERVICES - H3S promotes and provides accessible, equitable, and culturally responsive services.
* ORGANIZATIONAL EXCELLENCE & CONTINUOUS QUALITY IMPROVEMENT - H3S operates consistently, efficiently, and effectively as a cohesive department, using our individual and collective skills and expertise
APPLICATION PROCESS
Clackamas County only accepts online applications.
Help With Your Application:
* Application Process
* Help with the Application
If you have any questions or issues you may contact the Department of Human Resources at ************ or e-mail us. Our office hours are Monday - Thursday 7:00 a.m. - 6:00 p.m. Pacific Time (closed on Fridays).
HOW TO CLAIM VETERAN'S PREFERENCE
* Request Veterans' Preference
* Learn more about the County's Veterans' Preference
VISA SPONSORSHIP
Clackamas County does not offer visa sponsorships. Once a job applicant has accepted a position, they will be required to complete an I-9 and confirm authorization to work in the United States prior to their first day.
EQUAL EMPLOYMENT OPPORTUNITY
Clackamas County is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job.
If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the Department of Human Resources prior to the recruitment close date. You may request an accommodation during the online application process.
RECRUITING QUESTIONS?
James Callahan, Recruiter
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$54.9k-69.1k yearly Easy Apply 17d ago
(INSTORE) Teller/Branch Service Specialist - W Eugene
Onpoint Credit Union 4.0
Service specialist job in Eugene, OR
We're in the financial services industry, but we're not a bank. We're in the “people” business. Inspired by the credit union philosophy of “people helping people,” we've developed a strong and growing tradition of investing in our employees, our members, and our community.
OnPoint is the largest community owned credit union in Oregon - and we're growing! Our growth provides great opportunities for you to reach your personal and professional goals. We value enthusiasm, commitment to outstanding performance, and providing opportunities to truly make a difference. If you are looking to join a team of dedicated, collaborative, and passionate individuals, we invite you to explore and grow your career with us!
Job Summary:
As a Teller, you are the welcoming face to our members and non-members alike. Tellers help members meet their financial goals by handling routine financial transactions (deposits, withdrawals, advances, payments, etc.) and giving a warm welcome to everyone who comes into the branch. Tellers inform members of other products and services that will meet their financial needs and strengthen their relationship with the Credit Union.
Responsibilities:
Deliver exceptional member service through welcoming greetings, attentive body language, friendly conversation, and ensuring all member needs are met.
Processes and accurately document all teller transactions according to established procedure.
Understands and determines acceptability of negotiable items and member identification.
Identifies and addresses members' questions and concerns to offer solutions.
Proactively engaging member questions to uncover needs and cross-sell products and services. Refers to appropriate staff members or opens product/service as appropriate.
Assists with lobby management traffic to ensure members are being helped in a timely manner and feel welcome.
Keep informed on up-to-date financial services and tools offered by Credit Union and educate members of new services and tools available to them.
Maintains cash drawer and balances within guidelines established by Credit Union.
Able to assist or lift 50-pound bags of coin. Stands for extended periods of time as required (up to four hours at a time).
Perform any additional duties as required by the Management Team.
Actively work to meet or exceed product and service cross-sale goals.
Knowledge, Skills & Abilities:
Ability to coordinate a variety of assignments simultaneously and prioritize work.
Ability to work effectively as part of a team and individually to consistently meet and exceed set goals determined by the Credit Union.
Proficient in counting cash, arithmetic, ten-key calculator and basic computer skills.
Demonstrates a high level of member service, sales, interpersonal communication skills, problem solving, motivation to accomplish set goals, organization and self-management skills.
Ability to comprehend and adhere to compliance requirements.
Physical Requirements:
Able to assist or lift 50-pound bags of coin. Stands for extended periods of time as required (up to four hours at a time).
Demonstrates a sense of urgency when assisting members.
Job Qualifications:
High School graduate or GED required.
A minimum of 6 - 12 months prior Teller experience within a financial institution, retail sales, or a customer service position involving cash handling experience required.
Bilingual skills are highly desired.
Additional Information:Hours of Operations: Monday - Friday 9 AM - 6 PM, Saturdays 9 AM - 3 PM. May be be required to work a combination of hours throughout the workweek M- Sat. Starting Pay: $22.00 per hour with no specific banking experience required, but with 6 months' sales and/or customer service experience required.This OnPoint branch is located inside a Fred Meyer or Safeway store. Employees working in an in-store location are eligible for an in-store differential.
See what it is like to be a Teller at OnPoint: **********************************************
At OnPoint, we believe a workplace that reflects the richness of the world fosters a welcoming and empowering environment for everyone. We're committed to equity and inclusion, and consider all qualified applicants embracing every race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and your unique background.
We encourage you to apply if you're passionate about this opportunity and have the core qualifications. Your unique experiences and skills are what make you a strong candidate. Don't let imposter syndrome hold you back! Our recruitment process is designed to be inclusive and accessible to all. If you need accommodation during the application or interview stage, please let us know. We're dedicated to providing what's necessary to ensure fair and inclusive experience.
$22 hourly 12d ago
Sales & Customer Success Specialist
Fastsigns 4.1
Service specialist job in Eugene, OR
Benefits: * 401(k) matching * Dental insurance * Health insurance * Paid time off Sales & Customer Success Specialist Are you a driven, people-focused problem solver looking to launch your sales and marketing career? Do you love helping customers while being part of a creative, fast-paced team? If so, FASTSIGNS of Eugene wants to meet you!
We're looking for a Sales & Customer Success Specialist - someone who thrives in a hybrid role that combines customer service, sales, and project coordination. You'll be the first point of contact for many of our clients, guiding them from idea to execution on custom signage and graphics solutions.
What You'll Do:
* Manage customer interactions via email (Corebridge), phone, text, and in person
* Handle inbound leads, provide quotes, and follow up to close sales
* Coordinate internal processes and timelines to ensure smooth delivery
* Manage the built room and queue, and perform quality control
* Collaborate with our sales, design, and production teams
* Use tools like HubSpot and G-Suite to stay organized and on task
What You Bring:
* People-first mindset with strong communication skills
* Excellent organizational skills and attention to detail
* Drive to learn and grow (no experience in signs or sales required - we train!)
* Problem-solving mentality and a proactive attitude
* Comfort with tech tools (we'll train you on Corebridge and Hubspot)
Why You'll Love Working Here:
* Career Growth - Room to move up and grow into several other parts of our business
* Great Culture - Team of 22 who value fun, positivity, and making cool stuff!
* Impactful Work - See your work all over town ("We did that!" moments)
* Benefits - We pay 50% of your health AND dental insurance, PTO, paid holidays, and profit-sharing 401K
FASTSIGNS CORE VALUES
* We go Above and Beyond
* We Get it Done
* We Get it Right
* We Do it Bigger, Faster, Stronger, Smarter
* We Do What We Say
* We Have a Positive Mental Attitude
Ready to join a winning team?
Call Pete at ************ or apply now - we're excited to meet you!
$42k-49k yearly est. 37d ago
Customer Service Center Representative
First Community Credit Union of Oregon 3.8
Service specialist job in Grants Pass, OR
Salary Range: $19.00 - $25.00 (USD) Hourly
Schedule: Full-Time, Monday through Friday, occasional Saturdays
If you excel at customer service, have a passion for helping people and the ability to make sound decisions, we have a position for you!
As the first point of contact in our Customer Service Center, you will provide the warmth of the human experience and the convenience of the latest digital interfaces. You will assist our members over the phone and through online chat with financial transactions, respond to inquiries, build relationships, and provide information on account status, balances, and loan details to deliver exceptional service.
As a First Community employee, you will enjoy:
100% Employer Paid Medical & Dental
Annual Bonus & Incentive Plan
Generous Personal, Vacation & Sick Days
Tuition Reimbursement
Wellness & Fitness Incentive
Paid Volunteer Leave
As an ideal candidate, you will have:
Customer Service Experience (call center experience preferred)
Capability to assist members through multiple channels including, but not limited to phone, email, and chat.
Meticulous attention to details, outstanding problem-solving skills and the ability to manage multiple projects and tasks simultaneously.
Company's website: ******************
** First Community Credit Union is an equal opportunity employer. We are committed to diversity, equity and inclusion. All qualified individuals are encouraged to apply and will be given full consideration for employment regardless of race, color, age, sex, religion, veteran status, national origin, sexual orientation, disability or any other classification protected by applicable federal, state or local law. Applicants may request reasonable accommodation to participate in the application process. Equal opportunity employer, including protected Veterans and individuals with disabilities.
$19-25 hourly Auto-Apply 7d ago
Client Success Renewals Specialist
Norstella
Service specialist job in Salem, OR
Norstella is a premier and critical global life sciences data and AI solutions provider dedicated to improving patient access to life-saving therapies. Norstella supports pharmaceutical and biotech companies across the full drug development lifecycle - from pipeline to patient. Our mission is simple: to help our clients bring therapies to market faster and more efficiently, ultimately impacting patient lives.
Norstella unites market-leading brands - Citeline, Evaluate, MMIT, Panalgo, Skipta and The Dedham Group and delivers must-have answers and insights, leveraging AI, for critical strategic, clinical, and commercial decision-making. We help our clients:
+ Accelerate the drug development cycle
+ Assess competition and bring the right drugs to market
+ Make data driven commercial and financial decisions
+ Match and recruit patients for clinical trials
+ Identify and address barriers to therapies
Norstella serves most pharmaceutical and biotech companies around the world, along with regulators like the FDA, and payers. By providing critical proprietary data supporting AI-driven workflows, Norstella helps clients make decisions faster and with greater confidence. Norstella's investments in AI are transforming how data is consumed and decisions are made, disrupting inefficient legacy workflows and helping the industry become more efficient, innovative, and responsive to patient needs.
**The Role:**
The Client Success Renewals Specialist works in collaboration with the Client Success Operations Manager and Client Success team members in the overall responsibility for MMIT client contract onboarding, adoption, and renewals with the aim of client retention. The CSR will support the Client Success team in key client success initiatives and tactics essential for clients to realize deep value from an ongoing MMIT partnership. The CSR will leverage their product and contractual knowledge, attention to detail, and highly responsive mindset to deliver on key initiatives aimed at supporting MMIT's clients.
**Responsibilities:**
Renewals Management
- Manage Digital Segment client contract renewals occurring on a yearly or multi year basis
- Responsible to contract terms review/changes, documentation in Salesforce, partnering with client team, and client communication surrounding the renewal through signature
- Partner with and assist Client Success Managers with segment specific contract renewals throughout the renewal cycle
- Document and report to leadership renewal progress throughout the renewal cycle
Client Support and Data Management
- Lead Digital Segment clients through onboarding and adoption of licensed solutions
- Support client with the submission, monitoring, and ensuring resolution of Customer Support and Data Verification tickets
- Escalate urgent client issues using MMIT Client Escalation Pathway
- Collaborate with internal partners to address client questions required for completion of requests
- Prepare standard data extracts from MMIT applications as needed
- Collaborate with Sales Operations to maintain CS dashboards and reports
- Effective collaboration with internal and external stakeholders
Account Planning & Strategy Support
- Generate and summarize client data to support internal account health and planning discussions
- Create client facing engagement reports (utilization metrics, engagement summary, etc.)
- Prepare engagement summary metrics for client meeting and Executive Business Reviews
General Client Success Support
- Collaborate with CSM to prepare content for client deliverables and presentations aligning with the client business portfolio and goal alignment (kick-off meetings, partnership reviews, training presentations, etc.)
- Fill in for CSM on client support inquiries or projects as needed (CSM back-up for out of office, travel, conflict, etc.)
- Review client facing deliverables and configuration settings to ensure alignment with client needs
- Regularly review and maintain client user lists and access to MMIT solutions
- Coordinate maintenance of client application settings and prepare communication to update client (i.e. add or remove drugs from client market baskets)
- Partner with CSM through weekly touchpoints reviewing key account metrics and deliverables
- Provide insight to operational efficiency and process improvements aligned with enhancements to overall process and the customer experience
**Qualifications:**
- 1-3+ years experience in life sciences
- 2-4 years experience in customer support or client management
- Previous experience reviewing legal documents/contracts
- Ability to work independently and drive projects from start to finish in a fast paced environment
- Highly collaborative, team oriented, and comfortable leading cross-functional projects
- Excellent writing and communication skills for both internal and external audiences
- Passion for continual learning and highly motivated
- Strong empathy for customers AND passion for retention and growth
- Analytical and process-oriented mindset
- Highly detailed oriented
- Demonstrated desire for continuous learning and improvement
**Our Guiding Principles for success at Norstella:**
01: Bold, Passionate, and Mission-First
02: Integrity, Truth, and Reality
03: Kindness, Empathy, and Grace
04: Resilience, Mettle, and Perseverance
05: Humility, Gratitude, and Learning
**Benefits:**
- Medical and Prescription Drug Benefits
- Health Savings Accounts (HSA) or Flexible Spending Accounts (FSA)
- Dental & Vision Benefits
- Basic Life and AD&D Benefits
- 401k Retirement Plan with Company Match
- Company Paid Short & Long-Term Disability
- Paid Parental Leave
- Paid Time Off & Company Holidays
_The expected base salary for this position ranges from $70,000 to $90,000. It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered._
_Norstella is an equal opportunity employer. All job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex (including pregnancy and pregnancy-related conditions), marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law._
_Sometimes the best opportunities are hidden by self-doubt. We disqualify ourselves before we have the opportunity to be considered. Regardless of where you came from, how you identify, or the path that led you here- you are welcome. If you read this job description and feel passion and excitement, we're just as excited about you._
_All legitimate roles with Norstella will be posted on Norstella's job board which is located at norstella.com/careers. If a role is not posted on this job board, a candidate should assume the role is not a legitimate role with Norstella. Norstella is not responsible for an application that may be submitted by or through a third-party and candidates should proceed with extreme caution if a third-party approaches them about an open role with Norstella. Norstella will never ask for anything of value or any type of payment during or as part of any recruitment, interview, or pre-hire onboarding process. If you are aware of or have reason to believe a job posting purportedly for a role with Norstella is fraudulent or otherwise not authorized by Norstella, please contact the Company using the following email address:_ _[email protected]_ _._
Norstella is an equal opportunity employer. All job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex (including pregnancy and pregnancy-related conditions), marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law.
$70k-90k yearly 31d ago
Parenting Call Specialist
Native American Rehabilitation Association Northwest 4.1
Service specialist job in Portland, OR
The Native American Rehabilitation Association (NARA) is a private non-profit that provides culturally appropriate physical & mental health services and substance abuse treatment for Native Americans, Alaska Natives and other vulnerable people. NARA offers a competitive benefits package of employer-paid health insurance, 12 paid holidays each year, vacation and sick day accruals, an employer-matched 401(k) program, and employer-paid STD/LTD and life insurance. Eligible NARA employees may have access to loan forgiveness under the Public Service Loan Forgiveness Program (PSLF).
NARA requires a minimum of two years sobriety/clean time if in recovery and all potential hires are required to pass a pre-employment (post-offer) drug screen and criminal background check. Our agency is fully committed to supporting sobriety and as such it is a requirement that all new hires agree to model non-drinking, no-illicit drug use or prescription drug abuse behavior.
EEO/AA Employer/Vets/Disabled/Race/Ethnicity/Gender/Age. Within scope of Indian Preference, all candidates receive equal consideration. Preference in hiring is given to qualified Native Americans in accordance w/the Indian Preference Act (Title 25, US Code, Section 472 &473).
We are mission driven and spirit led!
Job Description
Position Summary:
The Parenting Call Specialist provides telehealth support for parents and families, as well as resources, care coordination, patient support in maintaining housing, basic needs, and independent living skills, and crisis intervention. Works as a part of the Mental Health Team and in close collaboration with the Child and Family Team, NARA's Housing Services, medical services, and other NARA programs. The ideal candidate will have personal parenting experience and/or experience supporting children and youth in a school, daycare, or other setting.
Essential Job Duties:
· Provide phone and/or video support to parents, families, and the local community.
· Help parents and families navigate the care delivery system, including systems of health and behavioral health, housing, insurance and transportation.
· Assess suicide risk for callers and take necessary steps to ensure safety
· Provide parenting coaching using safe parenting interventions for common child and adolescent behaviors, upon request of the caller/caregiver.
· Monitor food and housing security
· Provide community support and resources to parents and families living with serious mental disorders that significantly affect their functioning in the community setting
· Assist with referral sources to help parents and families obtain benefits such as insurance and SS benefits, job training, housing, health care, socialization, child care, and other community resources
· Refer to appropriate mental health or addiction services as needed that address the parent's and family's needs
· Assist with connection to cultural resources, activities, and events, including finding resources for medical transportation, if desired
· Provide a warm hand off for consumers who are being referred out to resources
· Maintain logs and clinical records documenting support calls, follow-up, and outcomes
· Coordination of care - actively initiate and maintain communication and collaboration with all members of the parent's and family's support system and service team as permitted by the consumer
· Maintain appropriate documentation as required by agency policy and OARS, learn parent and family specific documentation in external systems as needed and approved
· Connect with parent and family community centers, resources, and disabled services public care delivery system as needed
· Participate in multi-disciplinary team meetings to coordinate care, including child and family behavioral health services and the child and family behavioral health initiative trainings.
Qualifications
· Credentialed as a QMHA or Peer Support Specialist through MHACBO required at time of hire, or ability to obtain qualification at hire.
· Previous experience with child and family services and/or Native American/Alaska Native populations strongly preferred.
· Ability to be credentialed as a peer support provider or recovery mentor would be considered an asset.
· Desire to serve children and families in a supportive capacity.
· Additional training around child and family services, culture, and knowledge of community resources and entitlement programs preferred.
· Understanding of common health and behavioral health issues for children and families.
· Ability to engage and interact positively with consumers to promote strengths and improve health and wellbeing.
· Initiative to communicate effectively in coordinating care.
· Excellent communication skills.
· Knowledge and skill in working in a multi-cultural environment.
· Good understanding of professional role and boundaries
Additional Information
All your information will be kept confidential according to EEO guidelines.
$38k-44k yearly est. 3d ago
Test Content Services Specialist
Psi Services 4.5
Service specialist job in Salem, OR
**Title:** Test Content ServicesSpecialist **Salary:** $55K **About PSI** We are PSI Services. We power world leading tests. Delivered with trusted science and the very best test taker experience. PSI supports test-takers on their journey to pursuing dreams and gaining certifications that are important to them. They believe that their dreams are worth working for; that their dreams are worth the effort. And we believe that too. This is our core purpose, to empower people to achieve their dreams. We do this by being the best provider of workforce solutions, which foster both technology and science to deliver the best solutions for our test takers.
We are searching for top talent to join our PSI team and help grow our products and services. We have a creative, supportive and inclusive culture where we empower people in their careers to be their authentic self and make the most of their great talent.
At PSI, we are committed to helping people meet their potential and we believe that promoting diversity, equity and inclusion is critical to our success. That's why you'll find these ideals are intrinsic to our company culture and applied throughout the employee lifecycle.
Learn more about what we do at: *************************
**About the Role**
The Test Content ServicesSpecialist applies technical expertise in exam content management, database management, and project management to the publication and
maintenance of certification exams. The Test Content ServicesSpecialist will import
exam content from client representatives, prepare and configure exams for publication, and perform quality checks for publication and maintenance of exam forms in PSI's
proprietary item banking and exam delivery software.
- This is a full-time permanent role, with flexible hours around core office availability
Monday to Friday. The role can be performed remotely in the US, UK, or Sweden, with
occasional travel for meetings, events and workshops.
**Role Responsibilities**
- Onboard new clients and determine appropriate test setup based on client requirements.
- Intake new exams for existing clients and publish exams according to established timeline requirements.
- Develop and maintain timelines for test publication activities and track progress in project management ticketing software.
- Format files to import client content into item banking and test delivery software, and ensure all data is imported accurately.
- Prepare tests for publication and implement live updates to tests.
- Collaborate with Information Technology personnel and/or Test Content Services Manager to provide software support and training for clients.
- Identify potential test publication issues, troubleshoot, and suggest possible solutions to problems.
- Conduct quality control according to department procedures and address issues.
- Support other Content Management teams with tasks related to test publication.
- Participate in the development and maintenance of documentation of Test Content Services work processes and associated technology tools, including system user guides.
- Maintain in-depth and up-to-date knowledge of proprietary item banking and exam delivery software.
**Knowledge, Skills and Experience Requirements**
▪ Bachelor's degree level preferred
▪ 1+ years' experience exam publication, item bank management and/or database management.
▪ Strong communication skills required.
▪ Ability to approach problems with creative problem solving.
▪ Proficiency with Microsoft Office applications.
▪ Experience with Jira a plus.
▪ Experience with XML, HTML and QTI file formats preferred Benefits
At PSI, our culture is to be transparent and fair. That's why all of our roles have been benchmarked at a competitive rate against the local market they are based in. To be transparent all of our adverts now include the salary so you can see if we align with your expectations when looking for your next role.
In addition to a competitive salary, we offer a comprehensive benefits package and supportive culture when you join us. This includes:
+ 401k/Pension/Retirement Plan - with country specific employer %
+ Enhanced PTO/Annual Leave
+ Medical insurance - country specific
+ Dental, Vision, Life and Short Term Disability for US
+ Flexible Spending Accounts - for the US
+ Medical Cashback plan covering vision, dental and income protection for UK
+ Employee Assistance Programme
+ Commitment and understanding of work/life balance
+ Dedicated DE&I group that drive core people initiatives
+ A culture of embracing wellness, including regular global initiatives
+ Access to supportive and professional mechanisms to help you plan for your future
+ Volunteer Day and a culture of giving back to our community and industry through volunteering opportunities
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.
$55k yearly 14d ago
Customer Retention Specialist - State Farm Agent Team Member
Deann Mathison-State Farm Agent
Service specialist job in Eugene, OR
Job DescriptionBenefits:
SIMPLE IRA
Bonus based on performance
Competitive salary
Opportunity for advancement
Paid time off
Signing bonus
Training & development
You May Be a Great Fit as a Customer Retention Specialist at DeAnn Mathison State Farm if:
Youre the person people call first when life goes sideways - calm, steady, and ready to help.
You genuinely care about your community and are dedicated to providing excellent service that makes a positive impact on the people around you.
Youre a natural relationship-builder who earns trust quickly and keeps it.
You listen first, then guide, making customers feel understood while confidently recommending solutions.
Youre compassionate under pressure and can guide someone through their worst day with clarity and empathy.
Location Address: 3762 W 11th Ave, Eugene, OR 97402
At DeAnn Mathison State Farm, were here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. Whether were helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. If you're looking to grow your career, help others, and be part of a team that strives to do good every day, youll fit right in with us.
Seeking a Customer Retention Specialist to support ongoing customer relationships and contribute to office growth. This position focuses on outreach, policy renewals, and relationship maintenance.
Responsibilities
Communicate with existing customers regarding renewals and coverage options.
Review accounts and assist with updates or changes as needed.
Identify opportunities to enhance customer satisfaction and engagement.
Maintain accurate records and documentation of interactions.
Collaborate with team members to meet retention and outreach objectives.
Qualifications
Strong interpersonal and problem-solving abilities.
Effective communication and listening skills.
Detail-oriented with a focus on customer experience.
Previous experience in customer serviceor account management preferred.
Must be able to obtain applicable state insurance licenses.
$27k-35k yearly est. 2d ago
Client Specialist
Barry's 3.7
Service specialist job in Portland, OR
We appreciate your interest in employment with Barry's! Barry's is committed to a policy of equal employment opportunity, and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law. Applicants with disabilities who need assistance with the application process may be entitled to a reasonable accommodation in accordance with applicable law. If you need assistance in completing this application or with the application process because of a disability, please contact the People and Culture Department (*****************). Barry's is the Best Workout in the WorldTM. Founded in West Hollywood in 1998, it's the original strength and cardio interval fitness experience that provides an immersive, high-intensity, one-hour workout that's as effective as it is fun. Our fitness classes alternate between working out with weights and running on a treadmill. Each day focuses on a different muscle group in order to achieve real results and to prevent injuries. Our program is designed to tone muscle and maximize fat loss, while spiking the metabolism for up to 48 hours following the class. Please be aware that smoking is prohibited in all indoor areas of Barry's studios and corporate offices. About the Role Client Specialists are the first line of contact at all Barry's studios. As such, they are well-versed in all aspects of our business complying with company policies, procedures and directives. Client Specialists are key to developing lasting client relationships through providing superior hospitality and assisting clients with class selections, bookings, and questions; maintaining a clean studio; FuelBar orders; and merchandise purchases. Our Client Specialists are excellent communicators and positive brand ambassadors, helping convey memorable experiences for our clients. Their passion for Barry's is conveyed in every client interaction. We are looking for passionate, hard-working, reliable, team-oriented, and forward-thinking problem-solvers with outgoing interpersonal skills, a love for health, an excitement for our brand, and the desire to be a part of building a stronger Barry's community. This position encompasses the following responsibilities, each of which is carried out in equal measure: Front Desk, Facilities & Fuel Bar. What You'll Do Front Desk Responsibilities: * Client Experience: Understanding of hospitality principles & processes and ability to execute as part of the Barry's Client Experience *
Support the client experience with hospitality and studio amenities to build personalized experiences with the goal of positively impacting both sales and service * Be an effective brand ambassador, ensuring clients are warmly welcomed, assisted accordingly, and have a memorable experience commensurate with the Barry's brand * Establishing and maintaining Interpersonal Relationships: The candidate must develop constructive and cooperative working relationships with clients/staff, and maintain them over time *
Assist clients, building individual connections, and providing direction with any questions or concerns * Communicating with Supervisors, peers: the candidate must provide information to supervisors and co-workers, by telephone, in written form, e-mail, text, or in person in a timely and efficient manner * Deliver first class client experience at all times * Ensure a clean and welcoming atmosphere at all times by assisting in studio cleaning, restocking, and upkeep as needed * Guide clients with regards to the latest studio promotions, membership discounts and/or special events * Maintain product knowledge for all studio retail operations *
Participate in all relevant training and development programs and meetings as directed by Operations leaders * Have flexibility with schedule, having the ability to work weekends, holidays, morning or night shifts and adhere to work schedule, and meeting minimum availability requirements Fuel Bar Responsibilities: * Deliver quality protein smoothies and customer service in the Fuel Bar *
Handle pre-orders and orders on the spot, custom to each client's needs * Assist clients with questions and product selection * Complete client's orders in a timely manner utilizing a POS transaction * Maintain fuel bar department areas clean and sanitized * Follow departmental procedures for safety, proper food handling, and sanitation according to local, state, and federal health code regulations * Properly rotate merchandise in refrigerated coolers and department tables, paying special attention to spoiling goods according to company policy * Prepare various fuel bar goods following company recipes Facility Maintenance: * Prepare studio spaces before, after, and in-between classes by cleaning exercise equipment, sweeping, mopping and/or vacuuming floors, and wiping mirrors * Support in cleaning and maintaining of locker rooms to brand standard as directed * Regular deep cleaning, organization, and service of common areas, including the lobby space, FuelBar, Red Room/Lift/Ride spaces, retail shelves, locker rooms, hallways, and storage areas * Conduct small studio repairs when appropriate * Laundry services, including collecting, washing, and folding towels * Adhere to daily and weekly cleaning and maintenance checklists Customer Service: * Ensure all existing and new clients are provided with the highest level of hospitality * Maintain client database and utilize information to increase client contact * Attend social functions within the community to generate new business, invite current and prospective clients to in-studio events, and reach out through curated clienteling tools Qualifications * Strong hospitality skills and alignment with Barry's Mission, Vision and Values. * Ability to work either a full-time or part-time schedule *
Full-time employees: Must be available for a minimum of 30 hours per week with minimal restrictions. Must be available mornings, afternoons, evenings, inclusive of one weekend day (Saturday/Sunday) during studio operating hours, aligned with business needs. * Part-time employees: Must be available for a minimum of 24 hours per week and minimum of 3-4 hours per available shift depending on state regulations. Must be available mornings, afternoons, evenings, inclusive of one weekend day (Saturday/Sunday) during studio operating hours, aligned with business needs. * Friendly, outgoing personality and enjoy social interaction * Exhibits enthusiasm for the studio and for the job * Must be a patient, courteous listener, able to show empathy * Responding to clients request with a can-do attitude * Cooperative manner with a focus on team culture. * Ability to prioritize and work within a fast-paced environment * Exceptional cleaning skills and a clear understanding of what constitutes a sanitary environment * Have an eye for detail and care for the studio's appearance and cleanliness * Work as a cohesive team with all Barry's staff members to ensure efficiency and effectiveness * Maintain a professional appearance and behavior * Demonstrate excellent communication skills * Candidates must be at least 18 years or older to apply
$41k-63k yearly est. 60d+ ago
Customer Retention Specialist - Bend, OR (CRS120825)
Paladin Data Corporation 3.7
Service specialist job in Bend, OR
Looking for a role where you can make an impact and enjoy coming to work? Paladin Data Corporation is both a trusted retail technology leader and a workplace where people come first, collaboration thrives, and growth is encouraged. Here, leaders know your name, and employees are supported both inside and outside of work.
We are seeking a new Customer Retention Specialist as part of our evolving Customer Support Team. This role will focus on customer loyalty, satisfaction, and wellness initiatives to ensure our clients get the most out of Paladin's solutions. The ideal candidate is proactive, empathetic, and passionate about building lasting relationships with customers.
Benefits & Perks
Choice of two medical plans (PPO or HSA plan)
100% company-paid: Dental, Vision, Hearing, Long- & Short-term Disability, Life & AD&D Insurance
Optional family coverage
Premium plan upgrades
Opt-out stipend
HSA (with company contribution) or FSA/FSA Dependent Care plan
Critical Illness, Accident, and Hospital Confinement plans
401(k) with up to 3% match (eligibility after 90 days)
Company Ownership Program and Annual Profit-Sharing Bonus
Connectivity Reimbursement (personal cellular and internet) up to $135/month
Home PC Allowance up to $5000 (specific positions only)
Annual Company Merchandise Allowance
Company, Department, and Professional Development Training
Monthly Team Lunches and Catered Employee Appreciation Lunches
Employee of the Month Program with 8 hours PTO and VIP parking spot
Employee Assistance Program with free virtual/in-person access to licensed professional counselors
Travel Assistance Program
Financial Fitness Program
Employee Discount Program with 30,000 discounts
Paid holidays
Progressive scale PTO based on years of service
Note: Standard benefits eligibility begins after 1 calendar month of employment, and 401(k) eligibility after 90 days of employment. Background investigation and drug test required.
Key Responsibilities
Develop and execute strategies to reduce churn and improve customer loyalty.
Lead customer wellness and mentoring initiatives to support client success.
Analyze customer feedback and usage data to identify at-risk accounts and address them proactively.
Collaborate with Sales, Marketing, and Product teams to align customer needs with business goals.
Design and manage engagement programs such as education campaigns, loyalty initiatives, and outreach touchpoints.
Resolve escalated customer issues with empathy and efficiency.
Track and report on key retention metrics, customer satisfaction, and program outcomes.
Mentor and train team members on customer-centric practices.
Oversee daily operations of the Wellness Department, ensuring clear priorities, accountability, and effective collaboration across the team.
Qualifications
3+ years of experience in customer success, retention, or account management.
Strong interpersonal and communication skills with an empathetic approach.
Proficiency with CRM platforms and how they work.
Analytical mindset with the ability to interpret customer trends and data.
Background in coaching, mentoring, or wellness is a plus.
Bachelor's degree in Business, Marketing, Psychology, related field or equivalent experience running a business is valuable.
Familiarity with applying Artificial Intelligence (AI) tools or insights to enhance customer experience, engagement, or retention strategies preferred.
Compensation & Benefits
Hourly Range:$28-$40/hour DOE
Built on Trust & Community
Paladin Data Corporation is an employee-owned company built on the belief that trust should guide everything we do and that small businesses are the foundation of strong communities. We're proud to be a values-driven organization, supporting initiatives such as the Mayo Clinic, Salvation Army Meals programs, AOPA, the Madras Airshow, local food banks, and children's toy drives.
Our core values shape how we serve our customers and how we work together as a team:
Put the customer first
Exceed expectations
Do what you say you will do
Hard work brings reward
Be honest and act with integrity
Treat everyone with respect and dignity
Collaborate and be a team player
Practice active listening
At Paladin, every application is reviewed by a real person, not an algorithm. If you're looking for a company where values, community, and people truly matter, we'd love to hear from you.
$27k-40k yearly est. 48d ago
AWS service consultant
Kynite
Service specialist job in Myrtle Point, OR
Orchestrated by adept technical architects with over fifty years of applied expertise, KYNITE is an advanced technology company specializing in the disciplines of: Blockchain, Cloud Services, Big Data & Analytics, Artificial Intelligence, Enterprise, Staff Augmentation and Managed Services
We are BigData Experts
We are Cloud Experts
We are Enterprise Architects
We are Artificial Intelligence Innovators
We are Technological Evangelists
We are Doers
We are Kynite
Job Description
AWS service consultant
Working knowledge on below:
AWS Services
MWAA
EMR
S3
EKS
IAM
Neptune
Programming
Python
Operational processes
Ticketing systems like Service now
JIRA
This would be an Ops project where we he/she would be supporting a custom platform using AWS services at the client.
Qualifications
8+ years on AWS Services and hands-on experience in handling tickets
• Good understanding of Cloud.
• Good experience of solve business problem with conceptual and detail technical solution
Additional Information
All your
This job is only for individuals residing in US
US Citizens, Green Card holders, EAD's can apply
W2
Information will be kept confidential according to EEO guidelines.
$38k-79k yearly est. 60d+ ago
Residential Sales and Service Consultant
Ziply Fiber
Service specialist job in Beaverton, OR
Position Title: Residential Sales & Service Consultant Union: IBEW 89 Bilingual in English and Spanish is required. Rate of Pay: $17. 00 to $18. 17 hourly DOE Benefits: Medical, dental, vision, 401k, flexible spending account, paid sick leave and paid time off, parental leave, quarterly performance bonus, training, career growth and education reimbursement programs.
At Ziply Fiber, our mission is to elevate the connected lives of our communities every day.
We are delivering the fastest home internet in the Northwest, with a focus on areas traditionally underserved by mainstream internet companies.
And as our state-of-the-art fiber network expands in WA, OR, ID and MT, so does our need for team members who can help us grow and realize our goals.
We may be building internet, but we are reaching real people.
We strive to build relationships and provide customers and communities with refreshingly great experiences.
We emphasize our values in all our interactions: Genuinely Caring: Our customers and colleagues are people, and quite possibly our neighbors.
We put ourselves in their shoes and give them our full attention.
Empowering You: We empower our customers to choose the products that best meet their needs, and we support our employees to implement solutions that elevate the experiences of our customers and coworkers.
Innovation and Improvement: We always look for ways to make the experiences of our customers - and each other - better.
Earning Your Trust: We earn trust by communicating simply and transparently as real people, not as a corporation.
Job Summary The Residential Sales and Service Consultants are responsible for creating an outstanding experience at every interaction for both new and existing customers.
The person uses superior product knowledge and a passion for customer satisfaction to provide solutions for a wide range of residential customer needs in a fast paced and energetic environment.
Essential Duties and Responsibilities: The Essential Duties and Responsibilities listed below are a range of duties performed by the employee and not intended to reflect all duties performed.
Sell Ziply products and services.
Retain current customers.
Negotiate service order requests from customers for installation, change or removal of telephone, data, and related services.
Interact with customers patiently, empathically, and efficiently by presenting services to the customer for save and sales opportunities and completing save/service order activity in an accurate and timely manner.
Accurately compute and quote customer monthly charges, non-recurring charges, adjustments, and balances.
Provide flexible options to the customer based on product and service needs.
Perform full range of billing and collections duties, including, but not limited to discussing billing inquiries, collecting on delinquent accounts, negotiating payment arrangements, and disconnecting accounts due to nonpayment.
Utilize billing system to assist customers in a wide range of billing transactions.
Perform full range of repair resolution duties, including, but not limited to interfacing with customers and performing work associated with pending orders, problem resolution, repair requirements and repair resolution.
Providing a best-in-class customer service experience.
Troubleshoot customer issues through satisfactory resolution.
Respond to social media messages from customers on various platforms.
Work efficiently according to Call Center metric demands.
Always maintain a professional demeanor.
Perform multi-tasking between systems for customer support.
Assist with training and peer coaching as assigned by supervisor.
Performs other duties as required to support the business and evolving organization.
Qualifications: High school diploma or general education degree (GED) required.
Bilingual in English and Spanish is required.
Prior experience in customer service, sales, social media, or collections preferred, but not required.
Basic Proficiency with Microsoft Office Suite.
Understanding of database programs preferred.
Intermediate computer competency.
Knowledge, Skills, and Abilities: Ability to work independently and apply sound judgment and reasoning skills to a variety of situations.
Ability to multi-task and collaborate effectively with other personnel to meet deadlines.
Strong verbal and written communication, attention to detail, and organizational skills.
Ability to work within critical deadlines.
Ability to adjust to rapidly changing priorities and schedules.
Ability to provide excellent customer service.
Work Authorization Applicants must be currently authorized to work in the US for any employer.
Sponsorship is not available for this position.
Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Essential and marginal functions may require maintaining physical condition necessary for bending, stooping, sitting, walking, or standing for prolonged periods of time; most of time is spent sitting in a comfortable position with frequent opportunity to move about.
The employee must occasionally lift and/or move up to 25 pounds.
Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Work Environment Work is performed in an office setting with exposure to computer screens and requires extensive use of a computer, keyboard, mouse, and multi-line telephone system.
The work is primarily a modern office setting.
At all times, Ziply Fiber must be your primary employer.
Unless otherwise prohibited by law, employees may not hold outside employment nor be self-employed without obtaining approval in writing from Ziply Fiber.
In holding outside employment or self-employment, employees should ensure that participation does not conflict with responsibilities to Ziply Fiber or its business interests.
Diverse Workforce / EEO: Ziply Fiber is an equal opportunity employer.
Ziply Fiber will consider all qualified candidates regardless of race, color, religion, national origin, gender, age, marital status, sexual orientation, veteran status, and the presence of a non-job-related handicap or disability or any other legally protected status.
Ziply Fiber requires a pre-employment background check as conditions of employment.
Ziply Fiber may require a pre-employment drug screening.
Ziply Fiber is a drug free workplace.
#ZFOR
$17-18.2 hourly 29d ago
Operational Excellence Specialist
Ball Corporation 4.7
Service specialist job in Millersburg, OR
This position will be posted for a minimum of 3 days and will remain open until filled or adjusted based on the volume of applicants. Further your career at Ball, a world leader in manufacturing sustainable aluminum packaging. Achieve extraordinary t Continuous Improvement, Specialist, Operation, Excel, Operations, Leadership
$53k-69k yearly est. 3d ago
Customer Service Representative
Adecco Us, Inc. 4.3
Service specialist job in Albany, OR
Adecco is assisting a well-established company in their search for a **Customer Service Representative** in **Albany, OR** position.
**Pay: $** **16.15/hr** **(+ hiring bonus)**
Shift: Must be able to work between Mon - Fri, _6:00am-6:00pm PST_
Training: Mon - Fri 8am - 5pm PST
Responsibilities for this **Customer Service Representative** position include but are not limited to:
· Follows standard screens/ scripts to perform tasks
· Resolves many questions and problems, refers more difficult items to higher levels for guidance
· Knowledgeable of company products & services
· Applies and develops basic skills to procedures for the position
· Problem solving skills
· Manipulates / Navigates computer system
· Completes customer registrations
The Ideal Candidate Will Have:
+ 0- 2 years of customer serviceor general office experience
+ Strong communication skills
+ Active listener
+ Strong computer skills
+ Excellent decision-making skills
+ Ability to meet deadlines and requirements
As a reminder, this role is being recruited for by one of our National Recruitment Teams and not your local Branch. To be considered, please follow the steps included upon your application. If you are interested in a **Customer Service Representative in Albany, OR APPLY NOW** for instant consideration!
**Pay Details:** $16.15 per hour
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
Military connected talent encouraged to apply
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to **********************************************
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
+ The California Fair Chance Act
+ Los Angeles City Fair Chance Ordinance
+ Los Angeles County Fair Chance Ordinance for Employers
+ San Francisco Fair Chance Ordinance
**Massachusetts Candidates Only:** It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.