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  • Operations Specialist (Scottsdale Fashion Square R031)

    Apple 4.8company rating

    Service specialist job in Scottsdale, AZ

    Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. We believe inclusion is a shared responsibility and we work together to foster a culture where everyone belongs and is inspired to do their best work. As an Operations Specialist, you make sure that products flow smoothly through the store by maintaining product availability for customers, completing inventory tasks, supporting the implementation and maintenance of Apple preservation standards, and delivering product to customers and team members. You engage with enthusiasm and apply product expertise to offer recommendations that help drive sales and support the overall customer experience. **Description** Complete inventory receiving, counting, returning, and shipping tasks in compliance with Retail Inventory processes. Complete product fulfillment tasks and deliver items from Runner requests to customers and team members in support of creating an exceptional customer experience. Use communication and training resources to keep up to date with inventory process changes. Perform demo and restocking tasks to support technology and merchandising priorities. Support the Operations Lead with the implementation and maintenance of Apple preservation standards. Perform other tasks as needed, including but not limited to supporting customer-facing activities. Contribute to an inclusive environment by respecting each other's differences and having the curiosity to learn. Demonstrate Apple's values of inclusion and diversity in daily activities. **Minimum Qualifications** You should: * Be available to work a schedule based on business needs that may include nights, weekends, and public holidays in the retail store, and reliably attend work as scheduled, in line with local laws and subject to any approved accommodations. * Be able to lift and carry product to various locations within and nearby the store. **Preferred Qualifications** You can: Focus on the customer experience, with an emphasis on serving both the internal and external customer. Be a self-starter who is detail-oriented and organized. Prioritize workload and meet deadlines in a fast-paced environment. Work in a team environment, demonstrating shared responsibility and accountability with other team members. Be trusted with sensitive or confidential information, keeping with Apple's core values. Be curious and open to learning from others and helping each other grow. ### Place of Work On-site ### Requisition ID Retail2 ### Job Benefits At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. Your base pay will depend on your skills, qualifications, experience, and location. Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits (************************************************ For information about pay, if you are interested in roles located in one of our California, Colorado, Hawaii, Illinois, Minnesota, New York, Washington, or Washington DC locations click here to select a store and view pay information (************************************************************************** Picker?d=10&m;=location). Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program. Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant (********************************************************************************************** ### Application Link *********************************
    $63k-95k yearly est. 1d ago
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  • Customer Assistance Representative Full Time (Phoenix, AZ, US)

    American Airlines 4.5company rating

    Service specialist job in Phoenix, AZ

    Intro Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board! Why you'll love this job The Customer Assistance Representative interacts with customers in a courteous, efficient, friendly and professional manner. Starting pay is $16.10 per hour. What you'll do These are the essential functions of the job This list is intended to reflect the current job but there may be additional essential functions (and non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed when operationally necessary, observing, of course, any legal obligations including any collective bargaining obligations. Greeting customers when they enter the airport or arrive in the ticket area Monitor the ticket counter area to ensure it is in compliance with safety policies and procedures Assisting customers with self-service kiosk check-in and kiosk baggage processing (e.g., printing boarding passes and receipts) Servicing and maintaining kiosk machines (e.g., load paper, clean surfaces) Troubleshooting kiosk technology issues to identify the source of issues or errors Communicating with IT about kiosk technology issues that require additional servicing Verifying that customers' carry-on baggage complies with FAA/American Airlines polices (e.g., size, quantity) Verifying and clearing travel documents (e.g., passports, visas) for customers traveling internationally (e.g., using the Timatic database available in the kiosk) Assisting customers with checked baggage processing (e.g., completing credit card transaction, self-tagging, verifying weight) Queuing lines in ticket counter areas based on departure times or type of assistance needed (e.g., special assistance, to reduce volume of lines or wait time) Accepting and activating customers' self-tagged baggage at the activation station Physically moving baggage throughout the ticket counter area (e.g., move checked baggage to belt, move oversized bags to designated oversized baggage location) Assisting customers with checking their assistive devices, sporting equipment, and other oversized items (e.g., verify adherence to appropriate policies) Refer customers to customer service agents when appropriate Performing clearance and verification of documents at kiosks Assisting with the physical movement of non-ambulatory customers as they board, deplane, or otherwise move throughout the gate and larger terminal area Assisting unaccompanied minors with boarding, deplaning, or other transportation Providing customers with gate information and directions Performing paging activities (e.g., to announce forgotten items, to ask customers to return to locked bags) (at some airports) Possibly performing additional related duties as deemed operationally necessary by management consistent with the collective bargaining agreement Reporting to position on time, as scheduled, and at your assigned station or location, including mandatory overtime requirements, varying shifts, weekends, and holidays Complete job-relevant trainings Adhere to government regulations (e.g., DOT, FAA, TSA) Adhere to company policies, procedures, and performance standards Wear uniforms as required by company policy Provide quality customer service in a professional manner in accordance with American's guidelines Use multiple internal resources/systems, including during customer interactions * Reasonable accommodations may be made for qualifying individuals with disabilities. All you'll need for success Minimum Qualifications- Education & Prior Job Experience High School diploma or GED or international equivalent Must be 18 years of age or older Read, write, fluently speak and understand the English language. Bilingual language skills may be required in some locations Applicable valid driver's license as required by local authorities Completion of a pre-employment drug screen, comprehensive background check and/or fingerprinting to satisfy company and security requirements Must fulfill FAA criminal background checks to qualify for unescorted access privileges to airport security identification display areas (SIDA), if applicable Must be able to secure appropriate airport authority and/or US Customs security badges, if applicable Must be authorized to work in the U.S. Preferred Qualifications- Education & Prior Job Experience Working knowledge of Sabre or any other Passenger Service System Previous face to face Customer Service experience Working in a fast pace environment What you'll get Feel free to take advantage of all that American Airlines has to offer: Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network. Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more. Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need. 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year. Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more Feel free to be yourself at American From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life's journey? Feel free to be yourself at American.
    $16.1 hourly 1d ago
  • Traffic Operations Specialist

    Arizona Department of Public Safety 3.9company rating

    Service specialist job in Phoenix, AZ

    Under supervision, performs work in a structured environment to monitor and coordinate traffic operations. Works with State Troopers, Operational Communications, Arizona Department of Transportation (ADOT) personnel, and other public and highway safety entities to monitor and manage traffic conditions and assist with management of traffic incidents. This position is designated as uncovered; the incumbent serves at the pleasure of the Director of the Department of Public Safety. 1. Monitor ADOT cameras to provide information updates to Operational Communications, Duty Office, State Troopers, and the chain-of-command. 2. Coordinates emergency services and tow truck responses to minimize roadway and incident clearance times and reduce secondary incidents/collisions. 3. Monitors the DPS computer aided dispatch (CAD) system to provide updates on incident locations, details, and activities. 4. Provides instruction and coordination of Traffic Incident Management protocols and curricula. 5. Use the appropriate information system to store and report information concerning critical performance measures related to incident response times, clearance times, time off highway, and secondary incidents/collisions. KNOWLDEDGE OF: 1. police methods, practices, and procedures. 2. DPS rules and regulations. 3. Traffic Incident Management protocols and procedures. 4. general instruction, classroom management, adult learning, and authentic learning assessment. SKILL IN: 1. the operation and use of the Department's current CAD system. and electronic incident/citation/reporting software. 2. the use of Microsoft Word, Excel, PowerPoint, and Teams. 3. coordinating complex traffic incident responses. 4. writing detailed reports and after-action reviews/briefs. 5. teaching/instructing public safety and/or highway safety courses/classes. ABILITY TO : 1. effectively coordinate complex dynamic traffic incidents and collisions. 2. work in a multi-agency environment. 3. prepare clear, accurate, and grammatically correct written reports. 4. analyze situations or information and adopt quick, effective, and reasonable courses of action. 5. maintain composure and work effectively under highly stressful conditions. 6. treat persons with courtesy and respect while performing the Department's mission. 7. read and understand complex written information. 8. observe and recollect details. 9. work independently. 10. establish and maintain cooperative working relationships with those contacted in the course of work. 11. work any hours including weekends, holidays, rotating shifts, call-outs and overtime. 12. perform basic mathematic and statistical calculations. 13. communicate clearly and concisely, both orally and in writing. 14. operate a computer to input and retrieve information. Three years of law enforcement experience as an Arizona POST certified peace officer or a police communications dispatcher. Must have and maintain a valid Arizona driver license. WORKING CONDITIONS: Office setting. Availability to work irregular hours and/or respond to emergency staffing call-outs on a 24-hour basis. FLSA STATUS: NON-EXEMPT Must pass a background investigation.
    $29k-37k yearly est. 6d ago
  • Specialist I, Customer Service

    ASM 4.7company rating

    Service specialist job in Phoenix, AZ

    Step into a career with ASM, where cutting edge technology meets collaborative culture. For over 55 years ASM has been ahead of what's next, at the forefront of innovation and what's technologically possible. With more than 4,500 ASMers representing 70 nationalities, our people and our advanced semiconductor devices are playing a crucial role in trends such as 5G, cloud computing, AI, and autonomous driving. But we're more than just a tech company. We value diversity, inclusion and sustainability as we strive to make a positive impact on the world. Our development programs help support your growth, shaping your future and pushing the boundaries of innovation to unleash potential. ** This position is not eligible for visa sponsorship. Candidates cannot require sponsorship now or in the future** As a Customer Service Specialist at ASM, you'll be the backbone of our order management process, ensuring seamless coordination from quote creation to delivery tracking. Your role is critical in supporting our customers and internal teams by managing complex workflows and driving operational excellence. Join us and make an impact in a fast-paced, innovative environment where collaboration and precision matter. What you will be working on: Manage all aspects of Sales Order Management, including open orders, quote creation, and delivery tracking. Oversee I&Q and Warranty Order Management, including MRP runs, internal PO creation, delivery tracking, and expediting. Collaborate across the organization with key stakeholders in Procurement, Planning, Logistics, Manufacturing, Finance, and Service teams. Take ownership of the Complete Kit Management Program. What we are looking for: BS degree. Experience as a CSR or Spares Planner, preferably in the semiconductor equipment industry. Proven customer support experience. Fluent English communication skills. Proficiency in Excel and SAP. Ability to learn and apply new information or skills. Strong multitasking, prioritization, and time management abilities. What sets you apart Experience in semiconductor equipment industry (preferred). Demonstrated ability to work effectively in cross-functional teams. Strong problem-solving skills and attention to detail. Adaptability in a fast-paced, dynamic environment. Apply today to be part of what's next. We make the tech that enables the chips in devices which improve lives around the world. We do this with an eye to the future, pushing the boundaries of what's possible through cutting-edge innovation, and driving the next wave of technological breakthroughs that shape how we live, work, and connect. To learn more about ASM, find us at asm.com and on LinkedIn, Facebook, Instagram, X and YouTube. ASM is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, age, nationality, social or ethnic origin, sexual orientation, gender, gender identify or expression, marital status, pregnancy, political affiliation, disability, genetic information, veteran status, or any other characteristic protected by law.
    $32k-39k yearly est. 1d ago
  • CUSTOMER SERVICE REPRESENTATIVE I

    Ace Parking Management, Inc. 4.2company rating

    Service specialist job in Phoenix, AZ

    About Us: One of the reasons why we are the nation's leading parking management expert is because we recognize that "people" are what makes our company successful. It is this recognition that serves as the foundation and building block for our continued growth and success. Having been in business for over 72+ years, we understand what it means to earn "Every Thank You," which is treating our clients, partners, guests, and team members with utmost respect and courtesy. As one of the largest privately held management companies, we have the experience, passion, and the know-how to withstand the test of time and to disrupt the new marketplace with exploding new technologies. (About Us. Our Legacy) Culture: We have a strong, distinctive culture - a culture that is heavily influenced by a shared vision, style, and values. Our company values are the glue that binds our business, clients, and team members. There are some common traits that contribute to our unique culture. Clear values, caring, loyalty, humility, and a deep commitment to community are just a few of them. These characteristics often steer our decision-making and define the way we treat our customers, clients, suppliers, and team members. We guard these values and attributes fiercely. About the Position: As a Customer Service Representative I (CSR I), you will interact with the traveling public in a personable and professional manner to provide information about all ground transportation options. Come work for a growing Company with opportunities in the most exciting and dynamic customer service environment you can find! Accountability Welcoming travelers to the airport/city with a smile and friendly greeting. Answering traveler questions about the ground transportation network. Directing travelers to the staging zone for their chosen mode of ground transportation. Using handheld electronic devices to verbally communicate, log, and research ground transportation information. Interacting professionally with airport personnel, law enforcement, and ground transportation drivers to ensure the ground transportation policies, rules, and regulations. Communication Greet guests warmly and professionally, establishing a positive first impression. Provide clear directions and information on all ground transportation options. Report any security concerns, incidents, or maintenance issues to the appropriate authorities or management. Family * Assist fellow team members during busy periods or when needed, promoting a sense of unity and cooperation within the department. Exceptional Service Greet customers with a friendly and helpful attitude, assisting them with ground transportation options. Keep surrounding area clean and free of debris, including trash cans. Offer exceptional service by going the extra mile to assist customers with their needs. Offer assistance with parking and pick up directions as needed. Profitability Maximize profitability by providing exceptional customer service. Perform cleaning and clearing debris from areas and walkways. Report any equipment malfunctions or maintenance needs for timely repairs. About YOU: The ideal candidate has a passion for logistics and people. Other attributes include: High school diploma or equivalent. Strong communication and interpersonal skills. Ability to work in various weather conditions. What We Can Offer You for All Your Hard Work: Vacation/Sick pay Holiday pay Discount programs Ace Parking is committed to the full inclusion of all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment, Ace Parking will ensure that persons with disabilities are provided reasonable accommodation. If reasonable accommodation is needed, please email: ***************************** describing the accommodation.
    $31k-37k yearly est. 1d ago
  • Customer Service - Recent Graduates - 3 days' work week, PTO, Comprehensive benefits, Opportunities for advancement - Phoenix, AZ

    Medaire 4.0company rating

    Service specialist job in Phoenix, AZ

    This is an exciting opportunity to work for a global company with opportunities for advancement. We are the world's leading medical and travel security risk services company and work with private and commercial airlines to provide crew members and travelers with medical and security advice in their time of need. Our customer service team is responsible for providing all types of assistance for medical, security, and logistical-related requests originating from our Global Response Centre to our clients. We deliver high-quality service, through effective case management, bringing swift and accurate resolution to situations presented. Execute cases with high standard customer service and work collaboratively between operations, medical, and security specialists. Our team provides an empathetic and efficient delivery of the whole range of 24-hour assistance services and general customer service programs to our clients. Required Work Experience 1 - 2 years of experience in logistics and customer service is required. Experience working in logistics, travel, and/or healthcare sector is desirable· Experience in a phone-based or call center environment is desirable. Experience working in a fast-paced, demanding environment. If interested, please apply Submit application for International Operations Specialist Trainee
    $27k-34k yearly est. 1d ago
  • Customer Support Specialist

    Alphabe Insight Inc.

    Service specialist job in Phoenix, AZ

    Beloform Craft is a growing organization committed to operational excellence, leadership development, and long-term professional growth. We believe in building strong internal talent by providing structured training, hands-on exposure, and clear career paths. Our culture values accountability, collaboration, and continuous improvement. Job Description We are seeking a Customer Support Specialist to serve as a key point of contact between Beloform Craft and its clients. This role focuses on delivering high-quality assistance, resolving inquiries efficiently, and ensuring a consistently positive customer experience. The ideal candidate is organized, attentive, and skilled at communicating clearly in a fast-paced, service-oriented environment. Responsibilities Provide professional and timely support to customers via phone, email, and internal systems Address inquiries, concerns, and service requests with accuracy and attention to detail Maintain clear and well-documented customer records Collaborate with internal departments to ensure effective issue resolution Follow established processes while contributing to service improvements Uphold company standards for professionalism, confidentiality, and quality Qualifications Strong verbal and written communication skills Excellent organizational and problem-solving abilities Customer-focused mindset with attention to detail Ability to manage multiple tasks efficiently Comfortable working with digital systems and internal tools Professional demeanor and reliability Additional Information Competitive salary ($50,000 - $54,000 annually) Growth opportunities within a structured organization Skill development and ongoing support Collaborative and professional work environment Stable, full-time position
    $50k-54k yearly 1d ago
  • Customs Specialist

    ASML Holding N.V 4.8company rating

    Service specialist job in Chandler, AZ

    In this role, you will manage operational trade compliance and support continuous improvement initiatives. You will collaborate with global teams to maintain regulatory adherence, streamline processes, and drive data-driven decision-making. Your resp Customs, Specialist, Operations, Compliance, Manufacturing, Transportation
    $42k-62k yearly est. 5d ago
  • 15/hr Customer Experience Associate

    Army and Air Force Exchange Service 4.0company rating

    Service specialist job in Phoenix, AZ

    As a Customer Service expert, you are the face of what we stand for. You will help our customer feel the difference in their Exchange shopping experience by providing a frictionless experience while assisting customers with refund/exchanges, questions and complaints. You'll help customers feel welcomed and become a multitasking superstar - starting conversations, making connections, and efficiently serving each customer will be your expertise. We offer flexible scheduling, comprehensive medical, dental, life and disability insurance, paid time off, shift differential/holiday pay, and a traditional pension and 401K plan to qualifying associates. You'll also have access to the base and its facilities, our Mass Transit program, and status as an employee of the DoD. So, what can you expect as a Customer Experience Associate - Customer Service Expert at the Exchange? Greet every customer with eye contact and smile in your authentic way Acknowledge every waiting customer as soon as they arrive to your lane to let them know you'll be right with them Complete transactions accurately and efficiently while engaging customers in appropriate conversation Help customers by following the proper procedure for returning/exchanging merchandise with grace and ease, assuming best intentions and apologize for inconvenience We know that you can work anywhere. However, working at the Exchange is the start of something great! While you make it easy for our customers, we focus on you and your development! Our people make us who we are. We want to see you grow, so we put growing together at the forefront of everything we do. It is our duty to provide you with the tools and resources that you need to succeed. Joining the Exchange means joining a team that is devoted to you! Job Qualifications Able to learn and adapt to current technology needs Able to stay calm when customers are stressed or upset Able to think quickly on the spot to answer customer questions Additional Qualifications/Requirements: Willing to cross-train and work in other areas of the store, as needed Must possess a welcoming and helpful attitude toward customers and other team members Cash handling experience preferred Excellent communication skills Basic computer skills Retail experience preferred
    $19k-31k yearly est. 1d ago
  • Customer Care Professional-Monetary Banking Operations

    American Express 4.8company rating

    Service specialist job in Phoenix, AZ

    At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. **How will you make an impact in this role?** American Express is proud to make available a set of on-line deposit products provided by American Express National Bank. In support of these products for both consumer and commercial customers, Enterprise Bank Servicing within the Banking Servicing Network is hiring Rep-Cash Management - CCP Operations Roles. This role is a member of the Monetary Operations Teams where you will deliver a world-class experience for American Express National Bank, assisting consumer and commercial customers. You'll provide personalized customer service of the highest level by supporting our customers with a positive and professional attitude while ensuring their accounts are handled accurately within service level agreement and regulatory guidelines. As a Banking Operations Colleague you may be responsible for handling inbound/outbound calls on accounts while maintaining a professional working relationship between American Express, the customer and external banks. You will service our customer requests by gathering and analyzing critical data to determine the appropriate course of action. As a member of this team, you must possess resilience, accountability and passion to work in this fast-paced, high-performing team environment while managing competing demands. You will be part of a team that is responsible for the daily processing of all monetary transactions, such as wire transfers, ACH and Check Processing transactions amongst any other required monetary or servicing requests. All Monetary Operations processes are highly regulated and scrutinized by compliance requiring colleagues to ensure a high level of organization and ability to quickly pivot to meet needs. Colleagues may partner with leadership on projects, data validation and supporting exam management efforts for all of Banking Servicing Networks. We must ensure proper due diligence is performed prior to the movement of any monetary transactions. **In this role you will be required to:** + Be extremely detail oriented and the ability to analyze and understand banking, financial and servicing processes from numerous sources + Possess intuitive and deductive reasoning skills + Comfortable making decisions and recommendations in unclear circumstances + Willingness to be involved in business initiatives that drive career development and team engagement + Communicate effectively with customers and all levels of leadership + Come with resilience and dedication for delivering top notch service + Ensuring quality and compliance metrics are maintained + Accuracy and efficiency is key in managing all processes and tracked for productivity metric + Take on additional responsibilities within Operations based on overall business needs to drive business initiatives and support career development and team engagement **Minimum Qualifications:** + 2 years' experience in Operations or Banking preferred + Must have excellent analytical, written, and verbal communication skills + Must have strong time management skills + Ability to work under pressure while managing multiple tasks effectively + Strong computer literacy with a solid working knowledge of current internet technology, the ability to research information for business related purposes and proficiency with Microsoft Office products + Proven adaptability to a quickly changing environment + Thought Leadership and ability to see impacts uphill, downhill and end to end impacts from an enterprise perspective + The drive to continually improve personal performance, customer satisfaction, operational goals, and business brand + Must be team oriented and come with a collaborative attitude and approach **Additional Requirements:** + This role is hybrid role. Candidates must work in the office a minimum of 3 days a week based on predetermined scheduling + Flexibility to work anytime between the hours 6:00am-9:00pm **Qualifications** Salary Range: $20.00 to $24.05 hourly bonus benefits The above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: + Competitive base salaries + Bonus incentives + 6% Company Match on retirement savings plan + Free financial coaching and financial well-being support + Comprehensive medical, dental, vision, life insurance, and disability benefits + Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need + 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy + Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) + Free and confidential counseling support through our Healthy Minds program + Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site . American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the " Know Your Rights " poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: *************************** Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position. **Job:** Banking **Primary Location:** US-Utah-Sandy **Other Locations:** US-Arizona-Phoenix **Schedule** Full-time **Req ID:** 25021316
    $31k-36k yearly est. 1d ago
  • Life Science Service Specialist

    Shimadzu Scientific Instruments 4.2company rating

    Service specialist job in Phoenix, AZ

    DescriptionLife Science Service Specialist Location: Los Angeles, CA Salary: $109,000 to $111,000 per year Who are we? Established in 1975, Shimadzu Scientific Instruments is one of the largest suppliers of analytical instrumentation, physical testing, and environmental monitoring systems in the world. Ground-breaking scientific research, manufacturing ideas and results continue to propel Shimazu's outstanding reputation and "Excellence in Science." People dedicated to our mission have the largest impact on Shimadzu's continued growth and success. Would YOU like to join a diverse team of professionals working together with researchers, scientists and manufacturers to help better lives worldwide? What can Shimadzu offer YOU? Our Culture - A work environment that values diversity, inclusion & belonging Competitive Compensation - Day 1 Benefits & Competitive Salary Retirement Benefits - Matching 401K & Profit-Sharing Program Professional Growth - Clear pathways for Career, Leadership and Personal Development Health Benefits - Flexible Spending/Health Savings Accounts Work-Life Balance - Generous & Front-Loaded Paid Time Off Plan Education - Tuition Assistance Program for both graduate and undergraduate levels Insurance Perks - Pet Insurance, optional Identity theft, legal pre-paid and critical care buy-up insurance benefits, generous company paid life insurance & short-term disability programs Work Flexibility - Business casual Dress Attire & casual (jeans) Friday! Employee Engagement - Employee Resource Groups to network, build a sense of community and enhance one's career and personal development Shimadzu Scientific Instruments is seeking an Life Science Service Specialist to support the installation, maintenance, and repair of our specialized biotech instruments, including MALDI systems, PPSQ, LABNIRS, and related platforms. This is a hands-on, customer-facing role that plays a critical part in helping researchers and scientists perform mission-critical work in labs across the region. JOB FUNCTIONS INCLUDE, BUT ARE NOT LIMITED TO: Install, troubleshoot, and maintain biotech instrumentation across customer sites Provide technical training to end users and junior field service engineers Accurately document system builds, service visits, and part usage Develop preventive maintenance procedures and contribute technical feedback Manage and maintain regional parts inventory Provide timely phone/email-based technical support as needed Travel by air and car to perform on-site service; overnight travel required Ensure safety compliance and proper use of PPE per company and client protocols EDUCATION AND QUALIFICATIONS: Associate degree in Electrical Engineering or related tech field required Bachelor's degree in Life Sciences preferred 3+ years of field or in-house instrumentation service experience required Mechanical, electrical, and customer-facing troubleshooting skills essential Proficiency in technical documentation and remote support protocols Must be self-driven and comfortable working independently or with cross-functional teams At Shimadzu Scientific Instruments, we believe in providing structured career paths that recognize and reward talent. If your expertise surpasses the level specified in the listed position, we offer the flexibility to upgrade positions to better suit your qualifications accompanied by a salary adjustment. Compensation & Benefits: This full-time, non-exempt position comes with a comprehensive benefits package. In your first year, you will receive 10 paid vacation days, 8 paid personal days, 8 paid scheduled holidays and 3 paid floating holidays (Residents of California and Puerto Rico will receive state-mandated sick leave instead of personal days). After one year of employment, you will also be eligible for a generous short-term disability program with the company covering 100% of monthly premiums. The starting salary range for this role is $109,000 to $111,000 annually, paid semi-monthly. As a non-exempt position, you will be eligible for overtime and double time pay, as outlined in our employee handbook. Additional variable compensation may include a discretionary year-end bonus based on overall company performance. This position includes a company car with a fuel card (with a $55 per pay deduction for personal use), company laptop, and a company-paid cell phone, which remains company property but can be used for personal purposes. For more details on benefits, please visit ************************** Shimadzu is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at Shimadzu via email, the Internet or in any form and/or method without a valid written search agreement in place for this position (and agency was requested to work the requisition) will be deemed the sole property of Shimadzu. No fee will be paid in the event the candidate is hired by Shimadzu as a result of the referral or through other means. EEO Statement: Shimadzu Scientific Instruments (SSI) is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, please click here. Qualifications BehaviorsFunctional Expert - Considered a thought leader on a subject Detail Oriented - Capable of carrying out a given task with all details necessary to get the task done well Innovative - Consistently introduces new ideas and demonstrates original thinking Team Player - Works well as a member of a group Thought Provoking - Capable of making others think deeply on a subject EducationBachelors of Chemistry (preferred) Associates of Electrical Engineering (required) Skills Instrument Repair (required) Instrument- MALDI (required) Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
    $109k-111k yearly 4d ago
  • Commercial Lines CSR

    Insurance Recruiter Services

    Service specialist job in Phoenix, AZ

    $40,000 per year to $55,000 per year is in office in Northeastern Phoenix near Scottsdale AZ and is NOT remote The Commercial Insurance Customer Service Representative (CSR) plays a critical role in supporting our small business commercial clients by delivering exceptional service, maintaining policy accuracy, and ensuring a smooth client experience from onboarding through renewal. This role partners closely with Producers to support businesses such as contractors, professional services, retail, hospitality, and other local enterprises. You'll be the trusted point of contact helping business owners protect what they've built. Core Duties and Responsibilities: Client Service & Support Provide day-to-day service support for a portfolio of small business commercial accounts including a segment of house accounts Serve as a primary point of contact for commercial clients regarding policy changes, certificates, endorsements, and coverage questions Respond to client inquiries in a timely, professional manner Build strong, long-term relationships with clients through consistent, high-quality service Policy & Account Management Process endorsements, renewals, audits, cancellations, and policy changes Prepare and issue certificates of insurance (COIs) and evidence of property insurance (EPIs) Review policies, confirms endorsements, and binders for accuracy Maintain complete and accurate documentation in the agency management system Renewals & Marketing Support Assist with renewal preparation, including gathering underwriting information and documentation Support account managers and producers with marketing submissions and proposals Track follow-ups, suspense items, and carrier responses Carrier & Internal Coordination Communicate with insurance carriers to obtain policy information, endorsements, and documentation Collaborate with producers, account managers, and internal teams to ensure seamless service delivery Escalate issues when appropriate to maintain client satisfaction What You'll Be Supporting General Liability Business Owners Policies (BOPs) Commercial Auto Workers' Compensation Professional Liability (E&O) Property & Umbrella Coverage (Experience with small business package policies is a plus) Qualifications & Skills Required: Active Property & Casualty insurance license 2+ years of experience in commercial insurance service or account management Strong understanding of commercial insurance coverages and terminology Excellent organizational, communication, and customer service skills Ability to manage multiple priorities and meet deadlines Proficiency with agency management systems (AMS360 experience preferred) Preferred: Experience within the independent agency model Familiarity with certificates, endorsements, and renewal workflows Why Join Us? Collaborative, people-first culture Opportunity to work with experienced professionals in a growing agency Competitive compensation and benefits Career development and ongoing training opportunities Who You Are You're a service-minded professional who takes pride in accuracy, responsiveness, and building trust. You enjoy supporting a team, solving problems, and helping clients protect what matters most. Essential Physical Requirements Must be able to work from a sitting position for extended periods of time. Must be willing and able to work in front of a computer monitor for extended periods of time. Must be able to work on a standard computer keyboard for extended periods of time. Must be able to work in a cubical environment during the workday with limited or no distraction. Employee Benefits Include: Medical Plan Dental Plan Vision Plan 401k Live Health Online Life Insurance Disability Supplemental Benefits No waiting period to use accrued PTO Training Employee Assistance Program National Discounts & much more! NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization
    $40k-55k yearly 1d ago
  • Customer Service Specialist

    Frontline Source Group-Nationwide Staffing & Executive Search 3.8company rating

    Service specialist job in Scottsdale, AZ

    Our client is seeking a Customer Service Specialist for a contract to hire opportunity in Scottsdale Arizona. This role is ideal for a high-energy, people-driven professional who is passionate about growth, connection, and delivering exceptional customer experiences in a fast-paced, personal development-focused environment. Company Profile: Professional Services In buisness over 20 years Customer Service Specialist Your Role: This Customer Service Specialist role is focused on building relationships, fostering engagement, and ensuring customers feel supported, inspired, and accountable to their growth. The Customer Service Specialist will play a critical role in customer experience, community building, and ongoing enrollment support. Serve as a primary Customer Service Specialist, delivering exceptional customer experience and engagement across programs and events Support live courses, calls, and events by welcoming customers, setting the tone, and ensuring readiness and participation Build and maintain strong, long-term customer relationships through consistent check-ins and accountability support Engage customers through social media and internal platforms to strengthen community, momentum, and connection Support growth initiatives by educating customers on continued development opportunities, referrals, and enrollment options Track customer engagement, maintain accurate records, and participate in team planning and debrief sessions Provide administrative and operational support to ensure seamless execution of customer-facing activities Customer Service Specialist Background Profile: 2+ years of experience in a Customer Service Specialist, Customer Support, Customer Success, or client-facing role Experience supporting live events, programs, or customer communities preferred Strong communication skills with a warm, confident, and professional presence High comfort level learning systems, databases, and internal processes Features and Benefits while On Contract: We go beyond the basic staffing agency offerings! You can see the extensive list of benefits on our website under the Candidate Benefits tab. Features and Benefits of Client: Paid time off and paid holidays Medical Dental Vision Career growth and advancement opportunities Ongoing personal and professional development programs A high energy, people centered work environment
    $30k-37k yearly est. 5d ago
  • Customer Service Representative

    Arcadia Cold Storage & Logistics

    Service specialist job in El Mirage, AZ

    At Arcadia Cold Storage and Logistics, our mission is to design and deploy modern facilities and provide innovative solutions through the practical application of technology, creating meaningful value for our customers while helping them meet their strategic objectives - establishing The New Age of cold chain. We believe our employees make us different. Our goal is to attract, retain and develop the best employees available in the markets we serve. Only through the strength of our employees will we attain our business goals. Position Overview and Purpose This role will be responsible for providing Customer Service assistance and guidance for their assigned site. The Customer Service department handles all customer requests, order entry, running daily reports and works very close with all departments to ensure all customer requests are handled in a timely manner. Essential Functions and Basic Duties Develop and maintain customer relationships in a professional manner Process hold/release of inventory Review receipts/outbounds for accuracy Invoice and verify accounts accurately and in a timely manner Generate customer reports per customer request as needed Verify inventory and notify customers of potential shortages Ensuring electronic transactions are not failing Coordinate with Operations on special customer requests, expediting when necessary. Serve as first point of contact to resolve customer issues. Maintain and file documentation in an organized and comprehensive way. Perform other duties and special projects as needed. Qualifications High school diploma or GED required Excellent verbal and written communication skills. Excellent organizational skills, including ability to multi-task and prioritize workload. Proficient computer skills, including Microsoft Office Suite. Strong sense of urgency and ability to meet deadlines. High level of attention to detail. Willingness to carry out procedures as directed. Understand and follow verbal instruction, written instruction, and company policies Comfortable working independently or as a team. Arcadia Cold Storage and Logistics is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
    $28k-37k yearly est. 1d ago
  • Bilingual Customer Service and Sales Representative

    American Family Insurance Group 4.5company rating

    Service specialist job in Phoenix, AZ

    You will provide support to insureds and agencies, and internal and external partners. Handle each interaction with a genuine desire to connect with the caller while adapting the support to the customer's needs. Take ownership of each interaction whi Customer Service, Sales Representative, Bilingual, Customer Experience, Representative, Sales, Retail, Manufacturing
    $29k-35k yearly est. 1d ago
  • Customer Service Representative

    Dexian

    Service specialist job in Phoenix, AZ

    The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists Responsibilities Communicate with customers via phone, email and chat Provide knowledgeable answers to questions about product, pricing and availability Work with internal departments to meet customer's needs Data entry in various platforms Qualifications At least 1 - 3 years' of relevant work experience Excellent phone etiquette and excellent verbal, written, and interpersonal skills Ability to multi-task, organize, and prioritize work
    $28k-37k yearly est. 4d ago
  • Solutions Center Representative

    Pyramid Consulting, Inc. 4.1company rating

    Service specialist job in Scottsdale, AZ

    Immediate need for a talented Solutions Center Representative. This is a 12-month contract, with potential for project extension opportunity with long-term potential and is located in Scottsdale, AZ (Hybrid). Please review the job description below and contact me ASAP if you are interested. Job Diva ID: 26-01626 Pay Range: $18 - $19 /hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibilities: - Provides outstanding quality customer service by demonstrating and understanding customer needs and emphasizing timely responses. Key Requirements and Technology Experience: Key Skills; Customer Service Associate degree/bachelor's degree Our client is a leading Financial industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. By applying to our jobs, you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.
    $18-19 hourly 1d ago
  • Customer Service Representative

    Hire Score LLC

    Service specialist job in Scottsdale, AZ

    Join a growing environmental services firm with offices across the U.S., known for hands-on leadership and supportive teams. As a Customer Service Representative, you'll serve as the voice and face of our client-building trust, resolving complex issues, and ensuring every customer feels heard and valued. This role is ideal for someone who genuinely enjoys helping others, brings empathy and professionalism to every interaction, and values being part of a collaborative, service-driven team. The ideal candidate has a strong foundation in customer service, excels at problem-solving and conflict resolution, and is motivated to make a meaningful impact every day. What You'll Do: Deliver outstanding support through phone, email, and other channels-responding promptly, accurately, and with a positive attitude. Understand and anticipate customer needs, providing thoughtful, effective solutions that ensure satisfaction and loyalty. Handle escalated or complex issues with professionalism, empathy, and a focus on long-term resolution. Build genuine relationships by engaging customers in open, helpful, and solution-oriented communication. Process orders and maintain accurate records of customer interactions using CRM and ticketing systems. Think creatively to develop innovative solutions and process improvements that elevate the customer experience. Collaborate across departments to ensure smooth order fulfillment, issue resolution, and service consistency. Proactively identify trends and recommend strategies to enhance retention and overall customer satisfaction. Follow best practices and communication standards that reflect company values and service excellence. Qualifications: 3+ years of customer service experience, preferably in a senior or escalation-handling capacity. Expertise in CRM and support platforms (will work with Zendesk -ticketing system-Zendesk or other similar ticketing system preferred) A calm, empathetic demeanor with the ability to de-escalate and resolve challenging situations. Exceptional communication skills-clear, professional, and persuasive both verbally and in writing. Strong analytical and problem-solving skills, with attention to detail and sound judgment. Excellent organizational abilities, including multitasking and prioritizing under pressure. A collaborative spirit, eager to support both customers and teammates
    $28k-37k yearly est. 1d ago
  • Customer Service Representative 2 Benson, AZ

    Sunrise Systems, Inc. 4.2company rating

    Service specialist job in Surprise, AZ

    Customer Service Representative 2 Benson, AZ (Onsite) (multiple locations available: Prescott Valley, Phoenix, Glendale, Chandler,Tucson, AZ, Douglas, AZ,Benson, AZ, Sierra Vista, AZ ) 12 months Pay Rate: $16/hr W2 Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Provide a service such as a license, registration, title, permit, or program eligibility information Check to ensure that appropriate changes were made to resolve customers' problems. Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills. Complete contract forms, prepare change of address records, or issue service discontinuance orders, using computers. Refer unresolved customer grievances to designated departments for further investigation. Determine charges for services requested, collect deposits or payments, or arrange for billing. Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments Performs journey level customer service activities by performing tasks initiated by the general public. Position may require the use of discretion when releasing pertinent information, solving difficult customer service complaints/problems; conducting research, compiling information, and analyzing policies and procedures to resolve customer issues. Duties may include periodically adding money receipts, reconciling cash against known figures for verification, preparing and transmitting deposits of monies to the bank or to the state treasurer's office on a daily basis Required Skills Follows established guidelines Solving difficult customer service complaints/problems Customer Service Experience Preferred Skills Bilingual
    $16 hourly 1d ago
  • Member Service Representative (Full-Time) - Goodyear

    Navy Federal Credit Union 4.7company rating

    Service specialist job in Goodyear, AZ

    To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificates, IRA, revocable trust and estate accounts; Lending products; and credit/debit cards. To perform moderately complex platform banking functions under supervision while developing confidence and function independence in the role. This position is eligible for the TalentQuest employee referral program. If an employee referred you for this job, please apply using the system-generated link that was sent to you. Responsibilities Provide basic counseling on available products and services to meet member needs Assist members with opening and maintaining deposit accounts, loans, and other financial products Research and resolve basic account discrepancies and service requests Identify opportunities to cross-service products and enhance member relationships through education Understand and comply with all relevant federal and institutional regulations related to financial products and services Support team members by sharing knowledge and best practices as experience grows Ensure cash and other negotiable instruments are handled properly and securely Process routine transactions, including deposits, withdrawals, loan payments, and check cashing Perform other duties as assigned Qualifications Experience in building effective relationships through rapport, trust, diplomacy, and tact Effective research, analytical, and problem-solving skills Experience working independently and in a team environment Experience maintaining composure in a high-production and changing environment Experience navigating multiple systems efficiently and adapt to evolving technologies Effective skill exercising sound judgment and make informed decisions Ability to embrace and support change initiatives in a dynamic and continuously evolving environment Effective verbal and written communication skills to engage with members and colleagues Desired Qualifications: Working knowledge of deposit and loan products, services, and operational procedures Experience in customer service, preferably in banking or a financial institution Hours: Available Monday - Saturday, hours based on business needs. Location: 15420 West McDowell, Goodyear, Arizona 85395 Based upon business needs, this position may require working at or transferring permanently to neighboring branches within a reasonable commuting distance. *Candidates who complete an application for the position will be sent a required online assessment to the email address listed in the application. Please be sure to check your spam and junk folders if you do not see the email in your inbox. Completing the assessment is critical to ensure that your application is considered, so please be sure to complete the assessment. To receive assistance in resolving any technical issues with your assessment, please contact our Infor assessment support team at . About Us Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks. Our approach to careers is simple yet powerful: Make our mission your passion.* Fortune 100 Best Companies to Work For 2025* Yello and WayUp Top 100 Internship Programs* Computerworld Best Places to Work in IT* Newsweek Most Loved Workplaces* 2025 PEOPLE Companies That Care* Newsweek Most Trustworthy Companies in America* Military Times 2025 Best for Vets Employers* Best Companies for Latinos to Work for 2024* Forbes 2025 America's Best Large Employers* Forbes 2025 America's Best Employers for New Grads* Forbes 2025 America's Best Employers for Tech Workers* 2025 RippleMatch Campus Forward Award Winner for Overall Excellence* Military.com Top Military Spouse Employers 2025* 2025 Handshake Early Talent AwardFrom Fortune . 2025 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, national origin, disability, veteran status, pregnancy, sexual orientation, genetic information, gender identity or any other basis protected by applicable law.Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position. For additional details regarding compensation and benefits, review the Benefits page of the Navy Federal Career Site.Protect Yourself from Job Scams: Navy Federal Credit Union jobs are posted on our career site, jobs.navyfederal.org and reputable job boards (e.g., LinkedIn, Indeed). We do not post jobs on social media marketplaces, messaging apps or unverified websites. We will never ask candidates for payment, bank details or personal financial information during the hiring process.Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.
    $30k-38k yearly est. 5d ago

Learn more about service specialist jobs

How much does a service specialist earn in Peoria, AZ?

The average service specialist in Peoria, AZ earns between $25,000 and $63,000 annually. This compares to the national average service specialist range of $27,000 to $71,000.

Average service specialist salary in Peoria, AZ

$40,000
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