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Service specialist jobs in Pittsburgh, PA - 888 jobs

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  • Customer Service Fundamentals Career Training Opportunity

    Year Up United 3.8company rating

    Service specialist job in Monroeville, PA

    Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend. The program consists of training in technical and professional skills, followed by an internship with a top company. Your internship will be at BNY Mellon in Pittsburgh. Are you eligible? You can apply to Year Up United if you are: - A high school graduate or GED recipient - Eligible to work in the U.S. - Available Monday-Friday throughout the duration of the program - Highly motivated to learn technical and professional skills - Have not obtained a BachelorÊ1⁄4s degree - You may be required to answer additional screening questions when applying What will you gain? Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week. In-depth classes include: - Application Development - Customer Success - Financial Operations Get the skills and opportunity you need to launch your professional career. 75% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of fifty-three thousand dollars per year. PandoLogic. Category:Customer Service, Keywords:Customer Service Representative, Location:Monroeville, PA-15146
    $33k-38k yearly est. 1d ago
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  • Customer Service Rep

    Belcan 4.6company rating

    Service specialist job in Pittsburgh, PA

    Job Title: Customer Service Rep Zip Code: 15275 Pay Rate: $25-31/hr Keyword's: #Pittsburghjobs; #CustomerServicejobs. Responsibilities: Plans and executes expedient and efficient processing of customer orders in the SAP system to ensure products are delivered to Client customers on time and without problems. This includes maintenance of customer messages and contact information in Customer Master Data records, notifying plants of special customer requests and shipping arrangements verifying price and incoterms on purchase orders. Coordinates shipping and delivery between customers and plants. This requires knowledge of Client logistics procedures, transportation methods, and regulations. Reviews requests for special pricing for consistency, alignment with current freight and payments terms, and proper approvals. Submits price requests with zero errors. Investigates and resolves customer deductions; identifies and corrects contributing factors to avoid future deductions. Reports inventory shortages or issues to the Regional Supply Chain Manager and Inventory Planner. Timely assignment of available inventory to comply with Client transportation/warehousing lead times and meet with customers delivery requirements. May include discussions with management and/or sales to review changes in customers demands or deviations of requirements. Registers customer complaints in the April Star database and provides corrective actions for problems encountered in shipping, billing and inventory. Enters SCAR/CAR as required for internal and external supplier non-compliance issues. Develops strong working relationships with external customers. Skills/Experience: BS degree in Business, Logistics, or Supply Chain with 5 years related experience preferred. Equivalent business or industry experience will be considered. Proficient working knowledge of SAP (or similar ERP) in a manufacturing environment. Functional knowledge of MS Excel and Power Point to provide support to the Regional Manager/sales team/customer is desirable. The position requires strong organizational, communication and time management skills. Excellent problem solving, persuasion, negotiation and conflict resolution skills are critical. Ability to quickly grasp general business and market information as well as related technical information regarding Client products to serve as a department resource. International logistics operations experience and knowledge of export compliance regulations are a plus. Belcan is an equal opportunity employer. Your application and candidacy will not be considered based on race, colour, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.
    $25-31 hourly 2d ago
  • Customer Service Consultant

    Caliber Collision Repair Services 3.7company rating

    Service specialist job in New Kensington, PA

    Caliber Collision has an immediate job opening for a Customer Service Consultant to perform all-purpose duties, which may include, but not limited to properly greeting customers in person or on the phone, determine their needs, and immediately respon Customer Service, Consultant, Service, Retail, Automotive, Customer
    $35k-65k yearly est. 2d ago
  • Customer Service Expert II

    Calgon Carbon Corporation 4.6company rating

    Service specialist job in Moon, PA

    Calgon Carbon | A Kuraray Company is growing-and so can your career. Be part of a global leader in environmental solutions, where your work directly impacts the quality of air and water around the world. Customer Service Expert II Location: Headquarters - Moon Township, PA Excellent Benefits: Medical, dental, prescription & vision, HSA & retirement savings (401k) - Generous Company Match! Perks: Incentives/bonus plans, competitive pay, dress for your day, hybrid schedules, paid time off (vacation starting at 3 weeks), tuition reimbursement, wellness programs, fun events, learning & development opportunities. Hours of work: Full-time position with hours Monday-Friday 8:30-5:00 The Customer Service Expert II will process all SAP order types, both domestic and international) for all products and services (carbon, service, equipment, IX, third party items) from order entry to the coordination of all the necessary paperwork associated with these types of orders (proforma paperwork, shipping documents, etc.). The incumbent will work very closely with Sales, Logistics, Equipment Project Managers, Field Services, Finance, Quality, Plants and Warehouses to process orders from receipt through invoicing. Duties and Responsibilities (not limited to) Responsible for correct SAP order entry to ensure material, transportation, field services, samples, COA or other documents are executed according to the customers' POs Provide material availability and delivery information to sales staff, customers, etc. Facilitate necessary communication to ensure order confirmation (material availability and credit) Secure information for creation and maintenance of customer master files and price condition records in SAP Provide freight quotes to customers for LTL shipments using the company's FDS tool Research and manage customer invoice questions and customer complaints for resolution of immediate and future issues and to avoid/resolve aging accounts receivable problems Ensure appropriate and thorough review of month-end closing items (credits, condition records, manual pricing, PO documentation) to prevent any deficiencies in revenue recognition process Qualifications A high school diploma or equivalent certification is required 2-3 years of sales and distribution or customer service experience is required SAP experience is required Demonstrated ability to work in a team, multitask, set priorities, and deal with confidential information Knowledge of Calgon Carbon's products, services, organizational structure and business processes preferred International/Export Customer Service experience with clear understanding of Incoterms 2010 / 2020 preferred Fluency in Spanish preferred About Calgon Carbon At Calgon Carbon, we are scientific innovators with a proud legacy of over 80 years and more than 205 patents to our name. Since pioneering the first activated carbon products from bituminous coal in the 1940s, we've been at the forefront of developing cutting-edge technologies and solutions to meet the world's evolving air and water purification needs. Today, our portfolio includes more than 700 direct market applications across a wide range of industries. Headquartered in Pittsburgh, Pennsylvania, Calgon Carbon employs approximately 1,685 professionals and operates 20 facilities worldwide dedicated to manufacturing, reactivation, innovation, and equipment fabrication. In Europe, we operate under the name Chemviron. In March 2018, Calgon Carbon became part of the Kuraray Group. Together, we offer complementary products and services, united by a shared commitment to delivering the highest quality and most innovative activated carbon solutions to customers around the globe. Calgon Carbon is an Equal Opportunity Employer, including disabled/veteran
    $110k-148k yearly est. Auto-Apply 60d+ ago
  • Financial Paraplanner/Client Service Specialist

    Golden Reserve LLC

    Service specialist job in Pittsburgh, PA

    Golden Reserve is looking for an experienced Client Services Specialist (CSS). Our CSS is a mix of a Paraplanner and Client Services Coordinator. Unlike other financial institutions, this is NOT an administrative role. As a CSS, you would be responsible for (1) managing our entire back-end client sales process, including the building our client Roadmaps (our version of a financial plan), (2) delivering world-class first line ongoing client support and service, and (3) facilitating start-to-finish insurance application execution. Our CSS Team is recognized as the Engine of Golden Reserve that drives this company forward. Golden Reserves unique approach to financial services is redefining financial planning we hold monthly seminars that you would help support and have weekly TV & Radio Shows across Ohio. And it is working, we are one of the fastest growing companies in Ohio, with close to 20 offices and regularly recognized as one of the most innovative financial service companies in the country. What we ask: · Client Service Excellence : Understanding that we are entrusted with the life savings of our clients is a huge responsibility that we do not take lightly. · Be The Engine : Ensure our Sales team is supported so that we can help more families being the steady and consistent voice and leader in every office to make sure we dont stop moving forward. · Commitment : we know we must earn your trust, but we expect every recruit to be committed to our process and systems of managing client services and support to learn the GR-Way. What we provide: · CSS Captains you will have a three (3) dedicated supporting CSS Team Members that help you manage your (1) workload, (2) new business support (outstanding applications) and (3) policy and training needs. · Competitive Salary - $70,000 - $100,000. · Benefits - Generous time off policy, Health Insurance, Vision Insurance, Dental Insurance, 401(k), & Life Insurance. WORK SCHEDULE: Office locations are in Green Tree & Wexford. Work hours are 8:30 am - 5:30 pm in-office with a 1-Hour lunch. Must be available to work occasional evening hours to support our educational workshops, as needed. We also pay overtime. If you want to help us change the world of finance and are looking for a highly challenging and rewarding career, please fill out our application and send over your resume. BEFORE YOU APPLY this is NOT a typical financial services position to learn more about the CSS role, check out: A Day in the Life of a CSS. To learn more about how we are different, check out Expedition Retirement, to see if our mission is the right fit for you. (********************************************************* You can also learn more at ********************* Two (2) years+ of financial services experience. Life Insurance Annuity Application Excellence completion, monitoring & management. GRIT we built this company brick by brick on a blue-collar mindset where accountability, ownership, problem-solving, and toughness still matter in this workplace. Compensation details: 70000-100000 Yearly Salary PI42fac3b6dd21-31181-39341747
    $70k-100k yearly 9d ago
  • Technical Service Consultant, Flooring or Tiling Installation Systems, Center Township, PA

    Ardex Americas 3.7company rating

    Service specialist job in Center, PA

    ARDEX Americas is a global leader in high-performance building solutions. Guided by our company purpose, passionately innovating responsible solutions, we develop products that deliver exceptional performance, reduce environmental impact, and meet the evolving needs of our customers and communities. We champion a culture of excellence, where collaboration and innovation create meaningful impact. Our team combines experience with fresh talent, fostering integrity and continuous improvement-our global standard for over 75 years. At ARDEX, we're more than building materials-we're building careers, opportunities, and the future. As a Technical Service Consultant, you'll be the go-to expert for ARDEX customers, distributors, and internal teams. The successful candidate will have a strong combination of industry expertise, together with being an engaging, confident, effective presenter and trainer. This is a hands-on, high-impact role where you'll: * Train and Inspire: Deliver engaging seminars and hands-on sessions at ARDEX Academy and customer sites. * Be the Expert: Provide technical guidance, troubleshoot challenges, and support job-site success. * Collaborate and Innovate: Work with sales teams, assist in product testing, and help shape training materials. This is a full-time position (Monday - Friday), based at our Corporate offices and Academy Training Center (400 ARDEX Park Drive, PA 15001), 20 minutes North of Pittsburgh International Airport. Up to 50% travel (including air) with some overnight. Experience and Skills: * At least 2 years of hands-on experience in tile, stone, or flooring installation. * Strong presentation skills-comfortable speaking to groups and building PowerPoint decks. * Mechanical aptitude and confidence using hand and power tools. * Proficiency in Microsoft Word, Outlook, PowerPoint, and Teams. * A proactive, customer-focused mindset with excellent communication and problem-solving skills. * Ability to lift up to 70 lbs and work in varied physical conditions. * Valid driver's license and willingness to travel (including occasional overnights). * Forklift certification is a plus Education * College Degree preferred, or minimum completed High School Diploma or GED equivalency with relevant industry experience Benefits * Generous Paid Time Off (PTO) and 11 Paid Holidays * Paid Parental Leave to support growing families * 401(k) with Company Match to help you save for retirement * Medical, Dental, and Vision Insurance (effective the 1st of the month after hire) * Company-paid Disability, Life, and AD&D Insurance and Travel Assistance * Wellness Programs, including Telehealth and an Employee Assistance Program (EAP) * Tuition Assistance for Associate's and Bachelor's degrees * Discounted Gym Memberships to support your fitness goals * Optional coverage for Pet Insurance, Group Accident, ID Theft, Legal Insurance, and more! * Scenic corporate offices with free parking and woodland walking trails! Be part of the team that's Building Tomorrow at ********************* ARDEX is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Be part of the team that's Building Tomorrow at *********************
    $59k-86k yearly est. 16d ago
  • Director of Clinical Services Specialists

    Brookdale 4.0company rating

    Service specialist job in Pittsburgh, PA

    Recognized by Newsweek in 2024 and 2025 as one of America's Greatest Workplaces for Diversity Make Lives Better Including Your Own. If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness. Full suite of health insurance, life insurance and retirement plans are available and vary by employment status. Part and Full Time Benefits Eligibility Medical, Dental, Vision insurance 401(k) Associate assistance program Employee discounts Referral program Early access to earned wages for hourly associates (outside of CA) Optional voluntary benefits including ID theft protection and pet insurance Full Time Only Benefits Eligibility Paid Time Off Paid holidays Company provided life insurance Adoption benefit Disability (short and long term) Flexible Spending Accounts Health Savings Account Optional life and dependent life insurance Optional voluntary benefits including accident, critical illness and hospital indemnity Insurance, and legal plan Tuition reimbursement Base pay in range will be determined by applicant's skills and experience. Full-time associates in role are also eligible for an annual bonus incentive. Temporary associates are not benefits eligible but may participate in the company's 401(k) program. Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply. To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year. The application window is anticipated to close within 30 days of the date of the posting. Education and Experience Education as required to obtain state nursing license (LPN/LVN or RN). Nurse management, senior living, or post-acute care experience preferred. Basic typing skills along with a working knowledge of personal computing and word processing software are required, preferably in a Microsoft Windows environment. Certifications, Licenses, and Other Special Requirements LPN/LVN or RN license. Physical Demands and Working Conditions Standing Requires interaction with co-workers, residents or vendors Walking Sitting Occasional weekend, evening or night work if needed to ensure shift coverage Use hands and fingers to handle or feel On-Call on an as needed basis Reach with hands and arms Possible exposure to communicable diseases and infections Climb or balance Potential injury from transferring, repositioning, or lifting residents Talk or hear Taste or smell Exposure to latex Ability to lift: Up to 50 pounds Possible exposure to blood-borne pathogens Possible exposure to various drugs, chemical, infectious, or biological hazards Subject to injury from falls, burns, odors, or cuts from equipment Requires Travel: Occasionally Vision Management/Decision Making Applies existing guidelines and procedures to make varied decisions within a department. Uses sound judgment and experience to solve moderately complex problems based on precedent, example, reasonableness or a combination of these. Knowledge and Skills Possesses extensive knowledge of a distinct skill or function and a thorough understanding of the organization and work environment. Has working knowledge of a functional discipline. Brookdale is an equal opportunity employer and a drug-free workplace. Manages the day-to-day healthcare operations of the community to ensure resident's healthcare needs are met. Ensures residents are treated with respect and dignity and ensures quality care as resident's healthcare needs change. Supervises licensed nurses and other direct care staff within the community. Strengthens clinical processes within community until a replacement is identified, then supports newly assigned Health and Wellness Director. Travels within the division as assigned to support management vacancy, start up, vacations, etc. Responsible for the direct supervision of community-based licensed nursing staff (LPN/LVN, RN), the Med Techs/CMAs (if required by State Regulations) and/or Lead Resident Care Associates. May also supervise Resident Care Coordinators and Supervisor, Resident Care. Assigns and directs work of subordinates; appraising performance; rewarding and disciplining associates; addressing complaints and resolving problems. Provides training, supervision, and monitoring of associates in the administration of medications as described/allowed in Nurse Practice Act, to include auditing of medication administration records. Provides training and education to resident care associates on an ongoing basis with classroom in-services, and situation-specific training. Supervises the maintenance of resident charts and reviews documentation performed by care giving staff. As described and allowed in the Nurse Practice Act, assesses health, functional and psycho-social status of residents, initiates individualized service plans, proactively manages care and services for each resident, evaluates effectiveness and maximizes the resident's opportunity to remain in their environment. Manages the health care of residents, including the dissemination of information to families and associates. Ensures that family members are aware of resident's need for scheduled appointments. Participates in pre-admission screening of prospective new residents. Assures that required documentation is completed prior to or upon resident admission, including nursing assessments, service plans, and other assigned forms. Updates assessments as required by policy and as described/allowed in Nurse Practice Act. Performs on-site evaluations of residents admitted to alternate care environments for treatment, and maintains contact with resident families with the intent of returning resident to Brookdale. Performs ongoing assessment/observation of residents' physical and psycho-social needs and coordinates with other departments to assure quality, proactive care. Evaluates residents; documents changes in condition, and notifies executive director, physician, and resident's legally responsible party/family of resident's condition and reactions. Prepares Physician Visit Form and reviews and updates resident chart. Facilitates continuity of care for those residents receiving home health care, hospice services, and other third party healthcare- related services. Participates in or leads meetings relevant to resident care issues, such as Service Plan meetings, involving appropriate parties as needed. Ensures in-house ancillary medical services such as podiatrist, doctor visits, dental visits, psych visits, lab, X-ray, ambulance, etc. are scheduled and followed through. Participates in department quality improvement activities. Assists in keeping the environment safe for associates to reduce the occurrence of Workers' Compensation claims by appropriately evaluating resident transfer and mobility needs and involving therapy services as indicated. Shares on-call and manager on duty responsibilities/shifts as required. Strengthens clinical process within the community until permanent replacement is identified. Supports other requirements within the division as assigned. This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
    $43k-75k yearly est. Auto-Apply 32d ago
  • Client Specialist

    Baird 4.7company rating

    Service specialist job in Pittsburgh, PA

    About the Role: As a Client Specialist at Baird, you'll play a pivotal role in delivering outstanding client service and operational support to one or more Financial Advisors. You'll be at the heart of the client experience-coordinating onboarding, managing communications, supporting account operations, and helping organize impactful client events. Your work will directly contribute to the success of Baird's Private Wealth Management business, where true wealth management means understanding each client's unique vision and tailoring solutions to help them succeed. Check out this video to learn more about the day in the life of our Client Assistants and Client Specialists! The Impact You'll Make: Provide exceptional client service and operational support for one or more Financial Advisors following a wealth management or portfolio management business approach. Responsible for client onboarding coordination, which includes managing Financial Advisor(s) prospect pipeline, assisting with proposal generation, preparing new account paperwork, opening accounts, transitioning new assets to Baird and establishing an ongoing communication/client service plan. Gain knowledge of and leverage partnership with Baird's Corporate Resource Groups to provide the best wealth management solutions to clients. Answers all incoming phone calls and handles as appropriate. Manages client needs where possible and advises Financial Advisor of action taken. May schedule client appointments and/or conference room for appointments. Assemble/generate materials including paperwork and reports for client meetings. Understand and ensure business adherence with firm and financial industry regulatory policies. May manage FA and Team's social media presence (website, LinkedIn, Twitter, etc.). Maintain Client Relationship Management (CRM) system for Financial Advisor(s), as well as leverage the platform to manage the client relationship through mailings, reporting, e-mail tracking, and more, with the goal of implementing well-defined client service models. May organize and coordinate seminars and client events at the direction of Financial Advisor(s). Develops client lists, designs material and seminar/meeting content, coordinates PowerPoint presentations and follows through with client contact. Seek ways to enhance FA(s) business effectiveness and marketability. Initiates and completes all transactions required to fully service client accounts i.e. paperwork, correspondence, client request fulfillment and special projects as needed. May enter security orders including stocks, bonds, fixed income, options, annuities and other investment vehicle orders per Financial Advisors' instructions or upon client's verbal direction. May also provide back-up to other teams and the branch when necessary, as well as perform other duties and special projects as necessary. Proactively review investment opportunities on a daily basis & notify Financial Advisor(s) to take action on those opportunities with the goal of driving the Financial Advisors' business. Specifically, this may include funds available/money line, maturing securities, reorg items, and previous days' activities. What You'll Bring to Baird: 2+ years of prior industry and/or administrative work experience. Must have Active Securities Industry Essentials (SIE) Exam, Series 7, and Series 66 or Series 63 and Series 65 licenses or be willing to study and obtain within 18 months of hire. Training and resources to be provided and paid for by Baird. If not fully licensed, title will be Client Assistant. Proficient in Microsoft Office suite (Word, Excel, PowerPoint) with the ability to learn and effectively navigate Baird's Private Wealth Management technology platforms. Excellent verbal and written communication skills; ability to adeptly exchange ideas and information. Detail oriented with an emphasis on accuracy. Strong organizational skills -- consistent ability to prioritize workflow of team to achieve specific goals in a timely manner. Understands compliance regulations and correspondence policies. Maintains client confidentiality in all situations. Good analytical and critical problem-solving skills. Bachelor's degree preferred, not required. #LI-PWM2 Baird is committed to diversity and provides employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, citizenship, national origin, age, disability, military service, veteran status, sexual orientation, gender identity or expression, genetic information, or any other status protected by law.
    $75k-106k yearly est. 60d+ ago
  • Salesforce Managed Services Consultant

    Trusummit Solutions

    Service specialist job in Pittsburgh, PA

    WHO WE ARE TruSummit Solutions is a young, energetic, fast-growing, results-based Salesforce Implementation Partner headquartered in Pittsburgh, PA. Our teams empower and educate our clients on the value and capabilities of Enterprise Applications with a major focus on Platform as a Service (PaaS). Through strategic consulting and business process modeling, we architect and build solutions that align directly with each of our customers' strategic business needs. As a women-owned and operated company, we do not shy away from diversity, we value it. Culture comes first, and this is guided by our core values. As a member of TruSummit we all align to each of the following core values: Collaboration - We work as a team, including client team members, to build the best solution. Commitment - We get the job done and get it done right. Aptitude - We are experts in what we do today and tomorrow. Passion - It's not just a job, it's why we get up in the morning. THE ROLE: As a Salesforce Managed Services at TruSummit, you will have direct oversight and responsibility for the day-to-day management of your assigned managed services client's engagements. This includes building a strong partnership with our clients, developing creative solutions to client problems, and advising on best practice workflow to provide proactive service that measurably simplifies and unifies our client's SF org(s). You spot opportunities for efficiency in processes and are eager to implement improvements that make everyone's lives easier. You develop insights and leverage those insights to propose solutions to client problems. You can work independently on projects but can also elicit from and collaborate with other team members for more complex items. You are enthusiastic, professional and confident, with a focus on customer success. You can demonstrate and articulate the work you have done to clients, via presentation and conversation. To ensure the success of each project, you should be knowledgeable about the various Salesforce solutions and skilled at leveraging our TruSummit team's talents. RESPONSIBILITIES: Act as the primary point of contact, advocate, problem solver, and trusted advisor for a select group of managed services clients. Stay current with Salesforce platform updates, features, and best practices, offering proactive recommendations for system enhancements, optimizations, and industry-specific solutions. Communicate confidently and effectively, demonstrating strong business insight and a willingness to challenge ideas or propose changes. Maintain a deep understanding of how Salesforce integrates within the broader technology ecosystem. Identify and uncover opportunities to drive revenue growth through expansion. Assist the Managed Services Lead in monitoring project budget (hours), timeline, and scope to ensure proactive management of engagements and keep clients informed. Organize, lead, and facilitate meetings covering requirements gathering, design, solution architecture, configuration, testing, deployment, and implementation. Serve as a Project Manager, Business Analyst, and Functional Consultant for managed services client engagements across various business applications, with the ability to diagnose and resolve issues, perform scheduled activities, and propose solutions or alternative methods to meet client needs. Configure Salesforce modules, including data models, page layouts, validation rules, workflows, and process automation. Support new and existing Agentforce implementations. Advise clients on Salesforce best practices and implementation strategies. Analyze client requirements and design scalable, efficient, and user-friendly Salesforce solutions. Develop workflows and automation to meet business needs and enhance user productivity. Provide technical expertise and troubleshooting support for Salesforce-related issues, addressing and resolving system errors, bugs, and configuration problems efficiently. Collaborate with clients to understand their business processes, challenges, and goals. Conduct regular meetings to assess system performance, gather requirements, and recommend enhancements or optimizations. NICE TO HAVE: Experience customizing functionality using Apex, Visualforce, or Lightning components. Certified in following areas - Certified Platform Developer I, Certified Platform Developer II, Salesforce Certified B2C Solution Architect, Certified Administrator, Certified Developer, or Certified Sales/Service/CPQ Consultant, Certified Agentforce Specialist Experience in Manufacturing or Health and Life Science industries Experience using integration techniques - REST, SOAP APIs, oAuth and Single Sign-On. Experience with ETL tools like MuleSoft or Informatica Cloud. Development experience in UI technologies like Bootstrap, AngularJS, jQuery REQUIRED SKILLS & QUALIFICATIONS: 3+ years working as a Salesforce administrator 2+ years working in the consulting space 1+ years' experience with Salesforce Process automation Bachelor's degree (computer science, information systems, and/or a related field preferred) Salesforce Administrator Certification required Ability to work independently and collaboratively with professionals at all levels Strong time management skills with the ability to handle multiple assignments and navigate ambiguity Flexible and adaptable to new challenges Eagerness to learn about new industries and technologies Basic understanding of AI concepts and Agentforce Knowledge and experience with formal delivery methodologies (Agile, SCRUM, Waterfall) Self-motivated, self-directed, highly organized, strong attention to detail Strong desire to drive customer success Strong communication and interpersonal skills to interact with clients and team members. Excellent problem-solving skills and attention to detail. Strong experience working with Salesforce, including configuration, customization, and administration. Remote/Telecommute position with the ability to travel up to 10-20% WHAT YOU'LL LOVE ABOUT TRUSUMMIT (A few of our benefits): Competitive salary - reviewed annually Performance bonus Unlimited Paid time off Medical, Dental, and Vision insurance Flexible working schedule Employer-Matching 401k Retirement Plan Funding for each employee's professional development (Salesforce Certification, PMP, etc.) Reimbursement for health club memberships & internet/phone Certification exam bonus Life and disability insurance Company Laptop Charity & Volunteer Days Team celebrations and presidents club for all employees! TruSummit Solutions is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. All applicants must be authorized to work in the United States.
    $57k-97k yearly est. Auto-Apply 1d ago
  • Client Success Specialist

    DSQ Technology

    Service specialist job in Pittsburgh, PA

    We're looking for a tech-savvy, relationship-driven Client Success Specialist to join our team. This role is all about growing and deepening partnerships with our strategic clients. You'll be the primary point of contact, helping clients achieve their goals, identifying new opportunities, and showcasing the impact of our solutions. You are measured on expansion revenue of your client portfolio and responsible for customer churn. Who You Are Morally anchored FIDO - Figure It the DSQ Out a.k.a Creative, Resilient, Doggedness Optimistic Technologically inclined Strategic Confident communicator who can simplify complex data in a relatable way for clients. Customer-focused mindset with the ability to manage multiple client priorities with accuracy, poise, and attention to detail. What You'll Do Build and nurture strong, long-lasting partnerships. Help the customer grow, which will grow us. Proactively showcase the customer's success in achieving their goals Why Join Us You'll be the face of our company to our clients and directly driving revenue growth. If you love building relationships, uncovering new opportunities, and turning client wins into compelling success stories, this is your chance to make a measurable impact. If you're driven, people-focused, and excited about growing your sales career, DSQ is where you can make an impact right away. We believe in promoting from within, so your next big move in sales is already on the horizon. Company Overview At DSQ Technology LLC, our vision is a world where business leaders can confidently make informed decisions using real time data. Right now, we want to help you make an informed decision about what it is like for you to work at DSQ. We are a small and growing business, so your impact can be limitless. If you are tired of being “just a number”, come be heard and involved at DSQ. Our team consists of problem solvers who bring solutions to better serve our clients in achieving their goals. We hire critical thinkers who look at challenges as opportunities and actively tackle obstacles. DSQ offers three primary products, Pioneer, Hauler, and Discovery. Our mission is to make waste & recycling easy to manage for managers and brokers. Our products unlock the data lost in invoices, contracts, sensors, and other data sources. This information is used to empower people and businesses to make ideal operational decisions in real time. Benefits and Perks Medical/Dental/Vision, Flexible Spending Accounts, Company Paid Life & Disability Insurance, Voluntary Life Insurance, 401k with Company Match, Tuition Reimbursement, Maternity Leave, Paid Holidays, Vacation, Sick Leave, Voting Leave, Company-Sponsored Events, Company Paid Parking if located in Pittsburgh, PA
    $39k-68k yearly est. 60d+ ago
  • Immigration Services Officer

    Department of Homeland Security 4.5company rating

    Service specialist job in Pittsburgh, PA

    Protect your homeland and defend your culture. Join USCIS, America's frontline defense against illegal foreign infiltration and fraud. If you're ready to help safeguard the nation's immigration system and combat immigration fraud, review the
    $86k-125k yearly est. 8d ago
  • Deposit Services Specialist

    Northwest Bancorp, Inc. 4.8company rating

    Service specialist job in Bellevue, PA

    The Deposit Services Specialist I is responsible for the overall day-to-day operational functions of the Deposit Services department while providing support to branch offices and other internal departments. This position follows applicable regulations as they apply to processes within the Deposit Services department while analyzing reports and requests. Essential Functions * Ensure compliance with IRS regulations * Ensure compliance with third party vendors * Identify and resolve Customer Service issues * Provide excellent customer and business unit support * Perform critical account maintenance to deposit account * Perform CIP review on all new CIF records * Review and analyze deposit account reports to ensure compliance with policy and procedures * Ensure compliance with Reg D limitations on savings products * Responsible for Safe Deposit product and service * Input data into related banking systems * Ensure all performance standards are met * Maintain appropriate departmental records and reports * Perform product and service development related tasks * Interact with other business units within Northwest, vendors, and/or business partners * Partner with co-workers and other departments appropriately * Protect the security of all information appropriately * Recommend improvements to procedures * Recommend product/delivery enhancements * Attempt to exceed production expectations * Ensure total quality of work performed * Recommend quality control enhancements Additional Essential Functions Essential Functions * Ensure compliance with Northwest's policies and procedures, and Federal/State regulations * Navigate Microsoft Office Software, computer applications, and software specific to the department in order to maximize technology tools and gain efficiency * Work as part of a team * Work with on-site equipment Additional Responsibilities * Complete other duties and special projects as requested by management Safety and Health for those without supervisory duties * Abide by the rules of the safety and loss prevention program * Perform work tasks in a safe manner * Report any and all injuries to supervisor * Know what to do in case of an emergency QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education High School Diploma or equivalent Work Experience Less than 2 years Deposit Services experience 2 - 6 years Related banking experience 2 - 6 years Technological/relevant experience General Employee Knowledge, Skills, and Abilities * Ability to establish effective working relationships among team members and participate in solving problems and making decisions * Ability to present and express ideas and information clearly and concisely in a manner appropriate to the audience, whether oral or written * Ability to actively listen to what others are saying to achieve understanding, sharing information with others and facilitating the open exchange of ideas and information * Ability to establish courses of action for self to accomplish specific goals, develop and use tracking systems for monitoring own work progress, and effectively use resources such as time and information * Ability to make right decisions based on perceptive and analytical processes, practicing good judgment in gray areas Additional Knowledge, Skills and Abilities Knowledge of job specific banking products and services Knowledge and understanding of deposit products and bank policy and regulations around each product Knowledge of core operational systems and processes Northwest is an equal opportunity employer. We are committed to creating an inclusive environment for all employees.
    $54k-92k yearly est. Auto-Apply 51d ago
  • Pharmacy Services Specialist

    Practical Administrative Solutions L.P

    Service specialist job in Pittsburgh, PA

    Pharmacy Services Specialist The Pharmacy Services Specialist position provides both administrative and operational assistance to ensure efficient pharmacy services. This position works closely with the customer on Implementations and Transitions as well as continued training and collaboration initiatives. KEY RELATIONSHIPS The Pharmacy Services Specialist reports directly to the Director of Pharmacy Services. This position works closely with customers, both general staff as well as leadership. This position also works Grane Rx team members, including Customer Care Associates, Customer Care Tier II and Customer Success Advocates. Responsibilities ESSENTIAL DUTIES AND RESPONSIBILITIES · Lead new customer implementations · Lead Refresh Program · OmniCell Audit/Implementations · MAR Reviews · Internal training o Phone and email etiquette o Using key phrases and standard greeting/closing to enhance customer experience · Oaisys audits (Customer Care phone call reviews) · Back up for Customer Care Team · Active participation in development of new programs, practices and educational activities · Maintain consistent communication with Director of Pharmacy services · Travel to customers to provide on-site support for transitions/implementations as well as training · Project positive and professional demeanor through both verbal and non-verbal communication · Demonstrate productive work habits with minimal supervision · Accountable for actions and decisions demonstrated in daily work · Maintain Leader Standard Work reporting · Identify and escalate priority issues to appropriate functional area management · Responsible for escalating all quality-related occurrences to the Grane Rx Quality team, as well as escalating any service related issues to Grane Rx leadership · Follow procedure/SOP and guidelines to ensure compliance is maintained · Competent in software systems that include FrameworkLTC, FrameworkECM, SalesForce and Microsoft Teams · Meet change with positive and supportive behavior · Additional duties as assigned by management or between customers and Grane Rx Qualifications EXPERIENCE, SKILLS AND EDUCATIONAL REQUIREMENTS · Preferred pharmacy experience · Preferred experience in long term care, PACE, ALF · High school diploma or equivalent required · Customer-Centric and Patient-Centric mindset · Proven customer support experience · Strong interpersonal skills · Effective problem solver · Creative and critical thinking towards solutions · Strong organizational skills · Passion for excellence with respect to customers · Experience using Microsoft Office applications (Excel, Work, PowerPoint, Outlook etc.) ADDITIONAL SKILLS AND REQUIREMENTS · Ability to read, write, speak and comprehend English. · Ability to use good judgment. · Ability to work in a fast paced, challenging and technical environment. · Ability to work with teams. · Active listening skills. · Adaptability. · Attention to detail and accuracy. · Attention to detail and completion of all workflow steps. · Customer service orientation. · Excellent communication skills - verbal and written. · High energy level. Information contained in this description represents the general nature of work being performed. This is not an exhaustive list of all responsibilities, duties and skills required for the position. Reasonable accommodations will be considered in appropriate circumstances; however, as the nature of an accommodation may vary depending on the needs and desires of an individual with a disability, it is impossible to describe in advance specific accommodations that will be considered. NOTE: Company management reserves the right to amend and revise responsibilities to meet business and organizational needs.
    $41k-74k yearly est. Auto-Apply 48d ago
  • Oracle R12 Customer (GC-USC)

    Sonsoft 3.7company rating

    Service specialist job in Pittsburgh, PA

    Sonsoft , Inc. is a USA based corporation duly organized under the laws of the Commonwealth of Georgia. Sonsoft Inc. is growing at a steady pace specializing in the fields of Software Development, => Software Consultancy and Information Technology Enabled Services. Job Description:- At least 7 years of experience in the Oracle 11i and R12 Application Domain. At least 7 years of Oracle Application functional expertise in Oracle Customer Data Hub, Customer Data Librarian modules of Oracle R11 / R12 E-Business suite. Good knowledge of ERP Implementation in Hi-tech business industry. Experience in Gap analysis, package evaluation, implementation, upgrade, testing and user training in Oracle Modules Experience in managing large and complex programs Experience working with multiple teams across geographical locations. Should have strong analytical skills, should be team-oriented with excellent multi-tasking and coordination skills. Minimum 4 end to end Implementations including upgrade experience Ability to provide Oracle consulting in client engagements so as to influence business and IT Knowledge and exposure to Hi-tech business industry preferred Experience and desire to work in a management consulting environment that requires regular travel Qualifications Basic Qualifications :- Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education. At least 7 years of experience within the Information Technologies. Additional Information ** U.S. citizens and those authorized to work in the U.S. are encouraged to apply . We are unable to sponsor at this time. Note:- This is a Full-Time Permanent job opportunity for you. Only US Citizen, Green Card Holder, TN Visa, GC-EAD, can apply. No OPT-EAD & H1B Consultants please. Please mention your Visa Status in your email or resume.
    $28k-40k yearly est. 60d+ ago
  • Service Consultant

    Goodwill of SWPA

    Service specialist job in Pittsburgh, PA

    Goodwill of Southwestern Pennsylvania is a nonprofit organization that funds job training, education, and other community programs by selling donated clothing and household items in Goodwill stores and online. We offer life-changing work on a mission-minded team. We are 1,000 working as one and each of us is essential to helping our community thrive. For three years running, Goodwill has been named to Forbes' list of America's “Most Inspiring Companies”. We offer a wide range of career opportunities ranging from entry-level to management in retail, human services, and administrative fields. Learn more about working at Goodwill. You can help. We can show you how. Position Summary: The Service Consultant is instrumental to connecting clients to Goodwill programs and services as well as to local community resources. In conjunction with the Welcome Center team, the Service Consultant's responsibilities include, but are not limited to: providing consultation to team members and clients regarding service need determinations and support toward accessing the full menu of needed and available services; welcoming and completing intake assessments with clients to better develop and document goals and goal plans, assisting clients in implementing goal plans through referral to services and monitoring goals and plans for modification and completion; and supporting direct service staff through consultation regarding customer needs and potential service/resource connections. Service Consultants may travel to the agency's various human service locations to foster strong peer relationships, engage with clients in their communities, and maintain an agile presence across our broad service territory. Essential duties include, but are not limited to: Develop and maintain relationships with Goodwill department personnel and the service consultation team as well as maintaining up-to-date knowledge on Goodwill programs and services along with community resources Consult with agency human service team members to assist with service inquiries as well as providing updated knowledge regarding available services/resources and methods to access them. Conduct ongoing electronic, phone, and face to face meetings with team members at their service delivery locations, as per schedule rotation, to support integrated service delivery efforts. Communicate with other interdisciplinary team members regarding participant linkage to services to ensure service connection and best-fit. Assess and identify new and returning clients' strengths, barriers, and needs by collecting in-depth information about a client's situation and functioning through completing an integrated intake Develop and oversee the implementation of a comprehensive service plan to address those needs, including referral to internal services/resources as well as external providers. Conduct initial and follow-up electronic, phone, and face to face meetings with customers at their service delivery locations, as per staff rotation, to ensure quality service delivery. Assist individuals in filling out applications or questionnaires used for enrollment into Goodwill's programs or services. Compile and coordinate records for new and prospective customers, including identifying and resolving inconsistencies in files and other obtained information. Explore and provide information on program eligibility and possible voucher options based on eligibility, referring to the proper resource. External hiring range: $18.25 - $18.98/hour Travel required: Yes, local travel is required. A valid Driver's License is required to be hired for this role. Schedule: Monday - Friday. some evenings and weekends will be required. Schedule can vary depending on department needs. Qualifications: High school diploma or equivalent AND 4+ years of required experience, Associates degree AND 2+ years of required experience, OR Bachelors degree and 0-1 years of required experience Required experience: Experience working with at risk and/or vulnerable populations Preferred experience: Prior experience with administrative customer service responsibilities Experience with providing consultation support to social service professionals Knowledge of social service/non-profit industry REQUIRED CLEARANCES, LICENSES, AND CERTIFICATIONS: Candidates are expected to provide current valid clearances (Child Abuse Clearance, FBI Fingerprints Clearance, and PATCH) prior to first day of employment.
    $18.3-19 hourly 60d+ ago
  • Business Process Optimization Specialist 2

    First National Bank (FNB Corp 3.7company rating

    Service specialist job in Pittsburgh, PA

    Primary Office Location: 100 Federal Street. Pittsburgh, Pennsylvania. 15212. Join our team. Make a difference - for us and for your future. Business Process Optimization Specialist 2 Business Unit: Operations Reports to: Manager of Operational Risk and Support Services Position Overview: This position will be responsible for leading various projects to design, develop, implement and maintain process maps. Ensure that processes are efficient, cost effective and align with our organizations long term goals. Works closely with stakeholders to identify areas of improvement and develop strategies to optimize processes. Primary Responsibilities: Designs, develops, implements and maintains process maps for various departments within the Bank. Work closely with stakeholders to identify areas of improvement and develop strategies to optimize the process. Applies lean process principles and process re-engineering methodologies to drive change. Works directly with department management to monitor and maintain the efficiency and performance of the various applications and processes are in compliance with all applicable regulations. Provides timely updates on project status, analysis and findings to management and stakeholders. Performs other related duties and projects as assigned. All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by F.N.B. Corporation's risk management program. F.N.B. Corporation is committed to achieving superior levels of compliance by adhering to regulatory laws and guidelines. Compliance with regulatory laws and company procedures is a required component of all position descriptions. Minimum Level of Education Required to Perform the Primary Responsibilities of this Position: High School or GED Minimum # of Years of Job Related Experience Required to Perform the Primary Responsibilities of this Position: 5 Skills Required to Perform the Primary Responsibilities of this Position: Excellent communication skills, both written and verbal Excellent project management skills Excellent organizational, analytical and interpersonal skills Detail-oriented Ability to work and multi-task in a fast paced environment MS PowerPoint - Basic Level Experience capturing requirements, documenting and mapping business processes Experience using tools such as Visio Licensures/Certifications Required to Perform the Primary Responsibilities of this Position: Lean Six Sigma and/or Scrum certified preferred Physical Requirements or Work Conditions Beyond Traditional Office Work: N/A Equal Employment Opportunity (EEO): It is the policy of F.N.B. Corporation (FNB) and its affiliates not to discriminate against any employee or applicant for employment because of age, race, color, religion, sex, national origin, disability, veteran status or any other category protected by law. It is also the policy of FNB and its affiliates to employ and advance in employment all persons regardless of their status as individuals with disabilities or veterans, and to base all employment decisions only on valid job requirements. FNB provides all applicants and employees a discrimination and harassment free workplace.
    $39k-45k yearly est. Auto-Apply 37d ago
  • Food Pantry Specialist

    Community Human Services 3.5company rating

    Service specialist job in Pittsburgh, PA

    Food Pantry Specialist Job Classification:Non-Exempt Pay Rate: $19.00 p/hr Hours: Wednesdays 8am-6pm & Thursdays 9am-7pm Position OverviewThe Food Pantry specialist is responsible for supporting the operations of the food pantry distributions as well as assisting the Food Pantry Supervisor. This role includes providing logistical support, helping to manage teams of volunteers, and providing excellent customer service to pantry customers. The Food Pantry Specialist is supervised by the Food Pantry Supervisor and works consistently with CHS staff from other departments. This position requires a blend of teamwork and autonomy to ensure the food pantry operates efficiently and effectively to reduce food insecurity within the city of Pittsburgh.Key Responsibilities Work with food pantry staff, volunteers, and interns to accept, unload and properly store deliveries. Support distributions by ensuring volunteers are trained and customers are being served in a smooth and timely manner Troubleshoot any issues with pantry customers Make referrals to other programs, both within and outside of CHS Effectively communicates and coordinates schedule and responsibilities with supervisor and colleagues Completes lifting safety training and utilizes lifting practices, including the use of equipment but not limited to hand trucks/dollies. It is the employee's responsibility to ask for assistance if unable to safely complete the physical work Assists with the ordering of food and supplies as needed on a weekly basis to support the pantry Meet internal and external reporting requirements for both donations and pantry customers Assists with the development and implementation of programming at the pantry Develops and maintains contacts and relationships with organizations and businesses in the community to maximize donation and volunteer opportunities Understand and be responsible for performing all duties in accordance with the agency and program policies and procedures. Identify appropriate procedures for various situations. Complete all job duties in accordance with the mission and values of CHS. Knowledge Skills and AbilitiesThrough a combination of experience and education, the Food Pantry Specialist will have: High level of professionalism when interacting with customer, volunteers, staff, and interns Knowledge and proper safety practices and standards of food transportation and handling Excellent communication and interpersonal skills. Exceptional customer service communication. Computer literacy with working knowledge of Microsoft Outlook, Word and Excel. Valid Driver's License and acceptable driving record for insurance purposes. Pre-employment physical and TB screening with results stating person is free from communicable disease, at hire and every two years thereafter. Act 34 Criminal, Act 33 Child Abuse, and FBI Criminal clearances. Cultural competence, being able to work effectively with all backgrounds. A working knowledge of the social service system through life or job-related experience. A willingness to work both independently and collaboratively. Ability to work and travel independently. A high school degree or equivalent, or combination of work, education and life experiences approved by the agency and funder.Position Physical Demands:The Food Pantry Specialist will be called upon to engage in physical activity related to general office work, including the capacity to lift to 50 lbs. and stand or sit for extended periods. *This is not intended to be all-inclusive. It is not an employment contract. Our company reserves the right to modify job duties or job descriptions at any time. Powered by JazzHR zVNFsSAhfH
    $19 hourly 2d ago
  • Customer Service Expert II

    Calgon Carbon Corporation 4.6company rating

    Service specialist job in Moon, PA

    Calgon Carbon | A Kuraray Company is growing-and so can your career. Be part of a global leader in environmental solutions, where your work directly impacts the quality of air and water around the world. Customer Service Expert II Location: Headquarters - Moon Township, PA Excellent Benefits: Medical, dental, prescription & vision, HSA & retirement savings (401k) - Generous Company Match! Perks: Incentives/bonus plans, competitive pay, dress for your day, hybrid schedules, paid time off (vacation starting at 3 weeks), tuition reimbursement, wellness programs, fun events, learning & development opportunities. Hours of work: Full-time position with hours Monday-Friday 8:30-5:00 The Customer Service Expert II will process all SAP order types, both domestic and international) for all products and services (carbon, service, equipment, IX, third party items) from order entry to the coordination of all the necessary paperwork associated with these types of orders (proforma paperwork, shipping documents, etc.). The incumbent will work very closely with Sales, Logistics, Equipment Project Managers, Field Services, Finance, Quality, Plants and Warehouses to process orders from receipt through invoicing. Duties and Responsibilities (not limited to) Responsible for correct SAP order entry to ensure material, transportation, field services, samples, COA or other documents are executed according to the customers' POs Provide material availability and delivery information to sales staff, customers, etc. Facilitate necessary communication to ensure order confirmation (material availability and credit) Secure information for creation and maintenance of customer master files and price condition records in SAP Provide freight quotes to customers for LTL shipments using the company's FDS tool Research and manage customer invoice questions and customer complaints for resolution of immediate and future issues and to avoid/resolve aging accounts receivable problems Ensure appropriate and thorough review of month-end closing items (credits, condition records, manual pricing, PO documentation) to prevent any deficiencies in revenue recognition process Qualifications A high school diploma or equivalent certification is required 2-3 years of sales and distribution or customer service experience is required SAP experience is required Demonstrated ability to work in a team, multitask, set priorities, and deal with confidential information Knowledge of Calgon Carbon's products, services, organizational structure and business processes preferred International/Export Customer Service experience with clear understanding of Incoterms 2010 / 2020 preferred Fluency in Spanish preferred About Calgon Carbon At Calgon Carbon, we are scientific innovators with a proud legacy of over 80 years and more than 205 patents to our name. Since pioneering the first activated carbon products from bituminous coal in the 1940s, we've been at the forefront of developing cutting-edge technologies and solutions to meet the world's evolving air and water purification needs. Today, our portfolio includes more than 700 direct market applications across a wide range of industries. Headquartered in Pittsburgh, Pennsylvania, Calgon Carbon employs approximately 1,685 professionals and operates 20 facilities worldwide dedicated to manufacturing, reactivation, innovation, and equipment fabrication. In Europe, we operate under the name Chemviron. In March 2018, Calgon Carbon became part of the Kuraray Group. Together, we offer complementary products and services, united by a shared commitment to delivering the highest quality and most innovative activated carbon solutions to customers around the globe. Calgon Carbon is an Equal Opportunity Employer, including disabled/veteran
    $110k-148k yearly est. Auto-Apply 60d+ ago
  • Client Success Specialist

    DSQ Technology

    Service specialist job in Pittsburgh, PA

    Were looking for a tech-savvy, relationship-driven Client Success Specialist to join our team. This role is all about growing and deepening partnerships with our strategic clients. Youll be the primary point of contact, helping clients achieve their goals, identifying new opportunities, and showcasing the impact of our solutions. You are measured on expansion revenue of your client portfolio and responsible for customer churn. Who You Are Morally anchored FIDO Figure It the DSQ Out a.k.a Creative, Resilient, Doggedness Optimistic Technologically inclined Strategic Confident communicator who can simplify complex data in a relatable way for clients. Customer-focused mindset with the ability to manage multiple client priorities with accuracy, poise, and attention to detail. What Youll Do Build and nurture strong, long-lasting partnerships. Help the customer grow, which will grow us. Proactively showcase the customers success in achieving their goals Why Join Us Youll be the face of our company to our clients and directly driving revenue growth. If you love building relationships, uncovering new opportunities, and turning client wins into compelling success stories, this is your chance to make a measurable impact. If youre driven, people-focused, and excited about growing your sales career, DSQ is where you can make an impact right away. We believe in promoting from within, so your next big move in sales is already on the horizon. Company Overview At DSQ Technology LLC, our vision is a world where business leaders can confidently make informed decisions using real time data. Right now, we want to help you make an informed decision about what it is like for you to work at DSQ. We are a small and growing business, so your impact can be limitless. If you are tired of being just a number, come be heard and involved at DSQ. Our team consists of problem solvers who bring solutions to better serve our clients in achieving their goals. We hire critical thinkers who look at challenges as opportunities and actively tackle obstacles. DSQ offers three primary products, Pioneer, Hauler, and Discovery. Our mission is to make waste & recycling easy to manage for managers and brokers. Our products unlock the data lost in invoices, contracts, sensors, and other data sources. This information is used to empower people and businesses to make ideal operational decisions in real time. Benefits and Perks Medical/Dental/Vision, Flexible Spending Accounts, Company Paid Life & Disability Insurance, Voluntary Life Insurance, 401k with Company Match, Tuition Reimbursement, Maternity Leave, Paid Holidays, Vacation, Sick Leave, Voting Leave, Company-Sponsored Events, Company Paid Parking if located in Pittsburgh, PA
    $39k-68k yearly est. 25d ago
  • Specifications and National Accounts Specialist, Pennsylvania base

    Ardex Americas 3.7company rating

    Service specialist job in Aliquippa, PA

    Job Description ARDEX Americas has been setting the standard in high-performance building materials for over 75 years. From advanced flooring systems to innovative tile and stone installation solutions, we deliver products that shape the future of construction. Join a global leader where innovation meets sustainability-and where our people are the foundation of everything we do. Specifications & National Accounts Specialist, Pennsylvania base. National U.S. with home-base location within the State of Pennsylvania (Pittsburgh location highly advantageous). Up to 35% territory travel with overnight stays. We are immediately hiring for a Specifications & National Accounts Specialist. In this role, you will build and manage ARDEX (all ANA brands) specifications with major retail chains, restaurants, hotels, leading healthcare and education systems, and other nationwide end-users involved in large, multi-site construction projects. You will also partner closely with the Northeast Sales Region to support architectural and specification sales efforts. In addition, this position plays a key role in advancing our Offsite/Prefab/Modular initiatives, with a primary focus on the Eastern United States. What you will do: New National Account Customer Acquisition: Obtain appointments and conduct meetings and presentations to various people at the end user level such as Directors of Construction, Architectural Managers, V.P. Store Planning & Design and Specification Writers with the goal of securing national product and systems specifications Manage existing National Account relationships as the primary corporate liaison between the National Account and ARDEX. This includes but is not limited to keeping specifications updated, supporting project activity, introducing new products, facilitating communication between appropriate parties, and administrative functions. Provide Architectural and specification support for the Northeast Region to include proactively securing new specifications with Architectural firms and related projects as well as supporting the local sales teams. Acquire new business opportunities within the Offsite/Prefab/Modular sector. This includes but is not limited to meeting with potential Offsite manufacturing customers and related target entities. Work closely with colleagues who are aligned with this initiative. Coordinate and participate in national and regional trade shows where appropriate. Technically proficient in all product categories including substrate preparation, tile and stone installation systems, surfaces, engineered concrete repair and adhesives. Effectively and consistently utilize the ARDEX CRM database system. High level of understanding and utilization of construction project databases. Experience within architectural sales or national account role is essential. Familiar with architectural specifications and construction design elements is essential. Experience with building products or flooring installation products is essential. Must demonstrate a high level of energy and enthusiasm for the business and be customer driven and professional. Excellent analytical, organizational, listening and problem-solving skills. Excellent communication and writing skills. Highly self-motivated, able to work independently and adapt priorities to meet the changing demands of the business. Ability to effectively present in front of large groups. Strong interpersonal and persuasive skills. Proficiency in Microsoft Word, Excel, PowerPoint, CRM Systems, Outlook, Teams and the Internet. Willing to travel up to 35% with overnight stays. You must possess a current, valid and unexpired driver's license with a clean driving record. Education Minimum four (4) year college degree or equivalent work experience. Benefits: Generous Paid Time Off (PTO) and 11 Paid Holidays Paid Parental Leave to support growing families. 401(k) with Company Match to help you save for retirement. Medical, Dental, and Vision Insurance (effective the 1st of the month after hire) Company-paid Disability, Life, and AD&D Insurance and Travel Assistance Wellness Programs, including Telehealth and an Employee Assistance Program (EAP) Tuition Assistance for associate and bachelor's degrees Discounted Gym Memberships to support your fitness goals. Optional coverage for Pet Insurance, Group Accident, ID Theft, Legal Insurance, and more! Be part of the team that's Building Tomorrow at ********************* ARDEX is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
    $35k-61k yearly est. 17d ago

Learn more about service specialist jobs

How much does a service specialist earn in Pittsburgh, PA?

The average service specialist in Pittsburgh, PA earns between $32,000 and $97,000 annually. This compares to the national average service specialist range of $27,000 to $71,000.

Average service specialist salary in Pittsburgh, PA

$55,000

What are the biggest employers of Service Specialists in Pittsburgh, PA?

The biggest employers of Service Specialists in Pittsburgh, PA are:
  1. Brookdale Senior Living
  2. Floor & Decor
  3. Brookdale Ford
  4. Siemens
  5. Northwest Bank
  6. O'Reilly Auto Parts
  7. Practical Administrative Solutions L.P
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