Service specialist jobs in Pomona, CA - 3,633 jobs

A fast-growing proptech company located in Newport Beach is seeking a Head of Customer Success. This role involves driving customer activation, adoption, retention, and expansion across SMB and mid-market accounts. Ideal candidates will have 3-6 years of experience in SaaS Customer Success with a strong track record in process-building and data analysis. Competitive compensation includes a base salary and bonus structure, alongside opportunities for professional development. Hybrid work options are available within the LA/OC/SD area. #J-18808-Ljbffr

APPLICANT SERVICE REPRESENTATIVE (2 POSITIONS AVAILABLE) Administrative Support Assistant IIAdmissions and Recruitment Salary Range: $3,680 - $5,417/Monthly (Budgeted Hiring Salary $3,680) Work Schedule : Full-Time, Monday - Friday, 8:00 a.m. to 5:00 p.m. Occasional evening, or weekend, work may be required; non-exempt classification. Essential Functions : Reporting to the Associate Director of Admissions, the incumbent will become a central figure in our admissions team, to make the college journey smoother and more accessible for our prospective students. The incumbent is responsible for the processing of undergraduate and graduate application documents and responding to admissions related inquiries. The incumbent will conduct applicant follow-up for the online Cal State Apply admission applications and assist with the manual review and entry of paper applications. The incumbent will determine appropriate coding for transcripts and supporting documents and enter (scan and verify) application data into CMS (Content Management System) Student System. The incumbent will update necessary screens/items as appropriate into CMS and follow established entry and imaging procedures for documents, to prepare admission files for the evaluation teams. The incumbent will assist with data resolution and maintenance, student biographical/directory data updates and corrections. The incumbent will review admission appeal and application fee waiver requests. Additionally, the incumbent will respond to inquiries from applicants, current students, staff and campus community, and assist in the training of others. Required Qualifications & Experience : Equivalent to two years of general office experience, which included providing work direction or acting as a lead to lower level staff. The incumbent must have data entry experience. The incumbent must have fundamental writing and presentation skills to effectively communicate standard information. The incumbent must possess the ability to understand standard office procedures; operate office equipment and computer applications; perform basic arithmetic calculations; respond to routine inquiries and explain standard policies and procedures to others; and follow established procedures, maintain a high level of accuracy and maintain cooperative working relationships. The incumbent must have a demonstrated interest and/or ability to work in a multicultural/multiethnic environment. A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the California State University. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University employees who may apply for the position. California State University, Los Angeles, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Desired Qualifications : Experience working within a student services-oriented environment. Must be able to work independently and in a high pressure/high volume work environment, with public contact. Be a quick learner, multi-task oriented, and consistently demonstrate a positive attitude, professionalism, student centered philosophy, and teamwork. Closing Date : Review of applications will begin on September 12, 2024, and will continue until the position is filled; however, the position may close when an adequate number of qualified applications are received. A COMPLETED ON-LINE CAL STATE LA EMPLOYMENT APPLICATION IS REQUIRED. RESUMES WILL NOT BE ACCEPTED IN LIEU OF A COMPLETED APPLICATION. The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 revised July 21, 2017, as a condition of employment. In addition to meeting fully its obligations under federal and state law, California State University, Los Angeles is committed to creating a community in which a diverse population can live and work in an atmosphere of tolerance, civility and respect for the rights and sensibilities of each individual. To that end, all qualified individuals will receive equal consideration without regard to economic status, race, ethnicity, color, religion, disability, national origin or cultural background, political views, sex or sexual orientation, gender, or other personal characteristics or beliefs. Candidates must demonstrate ability and/or interest in working in a multicultural/multiethnic environment. Certain positions require fingerprinting. The University actively encourages qualified minorities, women and persons with a disability to apply. Upon request, reasonable accommodation will be provided to individuals with protected disabilities to (a) complete the employment process and (b) perform essential job functions when this does not cause an undue hardship. We are an Equal Opportunity/Title IX Employer. To obtain employment information for the impaired call: TDD Line ************** 24-hour Dial-A-Job Line ************** Advertised: Aug 29 2024 Pacific Daylight Time Applications close:

Job Description: " Top Required Skills: Needs to be tech savvy (microsoft office) Professionalism when communicating via email May deliver mail packages in person so needs to be CS oriented May need to help with other tasks as assigned and will be on feet most of the time.*** " Remote/Onsite: Onsite // USA-Los Angeles-CA-350 South Grand Avenue, 44th Floor " Time Zone Requirements: PST " Pay Rate: $18.00 - $20.00 " Mark Up: 30.99% " Start Date: Nov 1st " Assignment Length: 3 months - but could be shorter assignment as this is a fill in for a leave of absence. Please ensure that Candidates understand that: Assignment lengths are estimated based on the expected load or scope of work. There is a possibility that the work may last longer or finish sooner than anticipated. If the work extends beyond the expected duration, we will extend the assignments. Conversely, if the work concludes earlier, we will attempt to find alternative assignments at Epiq. However, if we are unable to do so, the assignment will come to an end. " Work Schedule: 8am-5pm PST " Training Schedule: Will need to complete onboarding training for the Client and will get on-the-job training " Interview Process: 1 interview with HM and may need to meet with Client " Background Check: Yes, " Potential for Conversion to FTE: TBD " Potential for Extension: TBD " Parking: Cost is $210 to park but there is public transport. Epiq or the client do not cover this expense Summary A Service Specialist is part of a team that provides various administrative support to our clients which may include; copy, print, mail, hospitality, facilities, and receptionist services. Essential Job Responsibilities " Mail Services includes metering, sorting, and distributing mail and accountable packages per schedule " Copy Services includes accurately producing copy, print and scan projects per written instructions " Reception includes answering incoming telephone calls and routing to the appropriate person, will greet and announce visitors in a friendly and professional manner " Hospitality Services includes coordination and upkeep of client conference rooms, common areas and kitchens. Inspect and ensure that all rooms are clean, stocked with supplies and ready for continual use. Organize and distribute client kitchen supplies. Maintain inventory control and order supplies as needed. " Floor Coordination includes the upkeep of copy rooms and stocking of general supplies, delivery of paper, and basic daily maintenance " Facilities Services may include hanging pictures, small office moves, cleaning services and communication with key client contacts regarding building/equipment concerns. Qualifications & Requirements " High School Diploma or GED " Minimum of 1 year work experience in a customer services field " Ability to multitask with attention to detail " Ability to resolve issues with professionalism and tact " Ability to lift or move 40 lbs. or greater " Ability to grasp, lift or carry packages on a standard wheeled cart with a load capacity of 75 lbs. " Ability to walk, bend, kneel, stand or sit for an extended period of time About ApTask: ApTask is a leading global provider of workforce solutions and talent acquisition services, dedicated to shaping the future of work. As an African American-owned and Veteran-owned company, ApTask offers a comprehensive suite of services, including staffing and recruitment solutions, managed services, IT consulting, and project management. With a focus on excellence, collaboration, and innovation, ApTask provides unparalleled opportunities for professional growth and development. As a member of the ApTask team, you will have the chance to connect businesses with top-tier professionals, optimize workforce performance, and drive success across diverse industries. Join us at ApTask and be part of our mission to empower organizations to thrive while fostering a diverse and inclusive work environment. Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview. Candidate Data Collection Disclaimer: At ApTask, we prioritize safeguarding your privacy. As part of our recruitment process, certain Personally Identifiable Information (PII) may be requested by our clients for verification and application purposes. Rest assured, we strictly adhere to confidentiality standards and comply with all relevant data protection laws. Please note that we only collect the necessary information as specified by each client and do not request sensitive details during the initial stages of recruitment. If you have any concerns or queries about your personal information, please feel free to contact our compliance team at . Applicant Consent: By submitting your application, you agree to ApTask's (*************** and , and provide your consent to receive SMS and voice call communications regarding employment opportunities that match your resume and qualifications. You understand that your personal information will be used solely for recruitment purposes and that you can withdraw your consent at any time by contacting us at ************ or ***************. Message frequency may vary. Msg & data rates may apply.

Golden State Water Company is one of the largest investor-owned water utilities in the United States. We deliver quality, reliable water to more than 1 million people in over 80 communities throughout California. Golden State Water has been in business for more than 90 years because we put customers first. Accountability The Customer Service Center Associate is proficient in the use and application of the tools, equipment, software, processes, and procedures required in the performance of the position's essential duties and responsibilities. Duties and responsibilities are prioritized according to the work unit assigned and performance measures are based on competencies to include accountability, customer focus, teamwork, problem solving, and productivity. Essential Duties and Responsibilities • Responds professionally and effectively to all types of customer inquiries and service requests via multiple channels of customer contact and according to Company and regulatory performance standards across all customer service areas • Creates and accesses customer records, researches, and navigates efficiently through the Customer Information System (CIS) to resolve customer complaints and account discrepancies • Assists customers with online customer self-service and electronic payment portal system access, navigation, and resolving technical issues • On a daily basis, assigns, tracks, and monitors on-cloud meter reading route downloads/uploads, provides assistance and support to users of the FCS Itron on Cloud software and smart devices • Analyzes and edits meter read data; with appropriate follow-up action • Processes customer payments accurately and prepares cashiers reports and deposits • Processes new customer applications and renewals for a variety of programs that may include but is not limited to Customer Assistance Program (CAP), hydrant meters, new services, backflow compliance, and fire flow tests, etc. • Dispatches service and trouble calls accurately and timely to field service personnel • Accesses and researches field service orders, monitors Key Performance Indicators (KPI), and navigates efficiently through Mobile Workforce Management (MWM) system • Notifies GSWC management team and other departments of emergencies such as water outages, main breaks, etc. • Performs higher level customer service center duties that include but are not limited to: o Sharing knowledge and mentoring newly hired staff o Responding to calls in the quality assurance and/or escalation phone skill sets o Completing quality audit checklists as assigned by supervisor(s) o Communicating complex regulations, billing and rate information to customers o May provide MWM and CC&B user support to Water Operations staff • Performs other duties as assigned The above job description is not intended to be, nor should it be construed as, exhaustive of all responsibilities, skills or competencies associated with this job. Minimum Qualifications • High school diploma or equivalent • Two (2) years relevant work experience at GSWC or five years of customer service experience in a professional environment • Familiarity with utility or comparable service industry, contact center systems and customer information system terminology • Must be proficient in computer skills including Microsoft Office • Must be able to read and interpret documents such as regulations, procedure manuals, and rate schedules, etc. • Must be able to demonstrate the ability to prioritize assignments and work in order of urgency and sensitivity • Proficiency in PC applications such as Windows, Word Processing, Spreadsheets and Internet • Good written and verbal communication skills • Ability to communicate effectively with their supervisor, co-workers and the public • Ability to perform basic mathematic functions, calculate figures, and reconcile account information • Bilingual skills may be required May require varied shift assignments based on business needs, including working in all weather conditions, during all hours of the day. Physical demands include but are not limited to standing, climbing, walking, lifting, bending, pulling and/or pushing, grasping, reaching, stooping and crouching, sitting, typing, walking, reading, writing, color determination, speaking and listening for extended periods of time. Qualities of a Successful Customer Service Center Associate • Trustworthy; strong personal integrity • Strong level of accountability and ownership • High quality communication skills, both verbal and written (including email) • Analytical and critical thinker • Ability to maintain strong relationships with field service personnel. • Collaborative and team oriented • Professional with internal and external customers • Customer service-oriented • Excellent multi-tasking, time management and organizational skills • High degree of initiative; a self-starter BENEFITS Our Company supports our employees with rich benefit programs and resources to help them thrive today and prepare for tomorrow. Benefit options include medical, dental, and vision plans with the Company currently paying 85% of the monthly premium for employees and their eligible dependents. We also offer paid vacation and sick time and twelve Company paid holidays per year. To help our employees plan for the future, we offer both a 401(k) retirement plan as well as a Defined Contribution Profit Sharing retirement plan. Additional benefits include life, AD&D, and LTD insurance as well as health savings account and flexible spending plans. COMPENSATION INFORMATION The compensation range provided is in compliance with state specific laws. Multiple factors are used to determine the actual starting rate of pay for all of our positions, including specific skills, years of experience, education, certification(s), and other job related factors. The responsibilities of this position will involve access to information that may be considered confidential, private and sensitive. Therefore, the individual filling this position will be required to both allow and pass a background check. NOTE: Reasonable accommodations will be made to enable individuals with special needs to perform the essential functions.

Compensation Range: $19.00 - $20.00 per hour About Us: One of the reasons why we are the nation's leading parking management expert is because we recognize that "people" are what makes our company successful. It is this recognition that serves as the foundation and building block for our continued growth and success. Having been in business for over 72+ years, we understand what it means to earn "Every Thank You," which is treating our clients, partners, guests, and team members with utmost respect and courtesy. As one of the largest privately held management companies, we have the experience, passion, and the know-how to withstand the test of time and to disrupt the new marketplace with exploding new technologies. (About Us. Our Legacy) Culture: We have a strong, distinctive culture - a culture that is heavily influenced by a shared vision, style, and values. Our company values are the glue that binds our business, clients, and team members. There are some common traits that contribute to our unique culture. Clear values, caring, loyalty, humility, and a deep commitment to community are just a few of them. These characteristics often steer our decision-making and define the way we treat our customers, clients, suppliers, and team members. We guard these values and attributes fiercely. Accountability: Assist with office duties, including answering phones and emails. Assisting customers' with using pay stations or automated ticketing equipment, including obtaining receipts, and credit card payment. Assisting customers with locating vehicles. Directing customers to parking areas or parking spaces, using hand signals or flashlights as necessary. Resolving customer requests, questions, and complaints. Patrolling parking areas on a golfcart in order to prevent vehicle damage and vehicle or property thefts. Actively look for ways to assist customers. What we are looking for: A valid CA Driver's License Must be able to stand and walk up to 8 hours per shift. Must be able to speak clearly, distinctly, and effectively using tact and diplomacy. Experience dealing with irate customers and resolving customer issues and/or complaints. An outgoing and enthusiastic personality. Willingness to do whatever it takes to earn a "Thank You." What We Can Offer You for All Your Hard Work: $19 - $20 Per Hour Medical, dental, vision, life insurance coverage for full-time, eligible employees. Flexible Spending Accounts for full-time, eligible employees 401k Vacation/Sick for full-time and part-time employees Holiday for full-time and part-time employees Discount programs Ace Parking is committed to the full inclusion of all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment, Ace Parking will ensure that persons with disabilities are provided reasonable accommodation. If reasonable accommodation is needed, please email: ***************************** describing the accommodation.

Alta Resources is Hiring! Earn $17.00-$19.00. Based on Experience. The Customer Care Representative position provides professional, quality, and "best in class" service (and sales support) for existing or prospective customers by using a consultative approach that reflects the culture and philosophies of Alta and our clients. This position will involve work activities in many capacities including, but not limited to: inbound and/or outbound phone calls, email, sample fulfillment, data entry, and validation of orders. The Customer Care Rep will also handle complex compliance issues as they will be supporting an Alta client that may be regulated by a federal and/or state government agency. Additional duties may include updating reports, assist in the final testing of new surveys and processes, and some data analysis. This role is responsible to facilitate, analyze and resolve any customer issues, provide product support and/or investigate questions or follow up to resolve those concerns in an accurate and timely manner to ensure customer retention and loyalty. This Role will also work to resolve transferred call issues and answer process questions, all following a designated escalated system process designed by Alta's Client. Essential Duties & Responsibility Serves as a company ambassador by delivering a high level of professionalism and quality through the delivery of exceptional customer service and support by utilizing strong verbal and written communication skills and effective telephone techniques. Builds relationships and rapport with customers through a conversational and consultative approach. Troubleshoots and problem solves customer's issues or concerns by providing solutions, recommendations, replacements, gathering of sensitive information, and/or detailed product information with a sense of urgency while using a positive and empathic approach at all times. Handles complex compliance issues as Alta's client may be regulated by a federal and/or state government agency. Completes, maintains, and processes pertinent paperwork and records with a high attention to detail to ensure accurate data is entered in CRM, client systems, and other technology as needed. Additional duties may include balancing of orders, updating reports, assist in the final testing of new surveys, and some data analysis. Completes daily tasks within pre-established timelines by appropriately prioritizing multiple tasks within or across projects or cross functional teams with minimal direction from management. Meets all identified team and client performance metrics, goals and deadlines in a fast paced, ever changing, high performing team based environment. Provides back up support to other teams as needed. Takes the initiative to obtain and consistently upgrade product knowledge. Escalates issues and reports quality issues per procedures. Identifies potential sales opportunities with consumers regarding their product needs, or up selling related products. Builds relationships and works closely with client, Alta co-workers, and all levels of the organization in a positive manner to supply necessary updates and reporting as needed. Recommends improvements to management in service, product, procedures, and/or packaging to support operational excellence or to prevent future issues of a similar nature. Report any training needs or system error/discrepancies to the supervisor. Complete other tasks as deemed appropriate by supervisor. Regular attendance, punctuality and adherence to agreed-upon schedule of availability are conditions of employment and essential function of this position. Other duties may be assigned. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Displays a high level of confidence, enthusiasm and a positive attitude with the desire to succeed and exceed customer expectations. Has a passion to serve others. Excellent interpersonal, verbal and written communication skills. Ability to establish rapport, builds relationships and loyalty with external and internal customers and coworkers, and remains tactful when communicating negative information. Demonstrate an ability to display patience, empathy, and strong listening skills while ensuring customer needs are fulfilled in a timely and satisfactory fashion. Demonstrate an ability to maintain composure while diffusing and professionally negotiating a high-tension situation on a routine basis. Strong retention skills with the ability to follow a process flow and/or script as needed. Highly self-motivated with the ability to prioritize complex, diversified responsibilities, multi task effectively and execute tasks with minimum supervision. Strong organization and time management skills. Ability to remain focused and productive with tasks that may be repetitive. Strong attention to detail and accuracy. Solid logical decision making and troubleshooting skills with the ability to problem solve in a timely and effective manner. Exercises good judgment. Takes ownership of issues or questions and will escalate problems to the appropriate person and follow up accordingly to the customer. Knows when to involve supervisors. Ability to maintain a high level of confidentiality by handling sensitive and private client and customer information in accordance with Alta Resources and Client's policies and regulatory requirements. Embraces change and is flexible to the needs of the business and team. Proven ability to meet deadlines and key metrics, work independently, as a team player, and drive results in a fast paced, team based environment. Must be willing to assist teammates and build strong relationships to achieve company and department goals. Ability to accept and apply coaching and feedback from leadership. Proven track record of reliability and a strong work ethic is a must. EDUCATION and/or EXPERIENCE High school diploma or equivalent (GED, HSED) required. Post high school education is preferred. Previous work experience in customer service, sales, training, or member retention required. Industry experience or any other service related industry experience is a plus. Ability to quickly learn complex program and product knowledge, work on a PC, accessing and navigating multiple software applications in a Windows environment while talking to the customer on the phone via a headset at the same time. Beginner to Intermediate knowledge and use of Microsoft Suite, primarily in Word, Excel, PowerPoint, and Outlook is desired. Keying data entry efficiently and accurately with proficiency in typing/keyboard is required. Polished phone demeanor, tone and etiquette is required. Neenah, WI | Brea, CA | Fort Myers, FL | Pasig City, PH | Belize City, BZ | Mexico City, MX About Us | Careers | Need Assistance | 877.464.2582 | Privacy Policy

Regular Your opportunity As a Client Relationship Specialist (CRS), you have the opportunity to bring your passion for customer service to a role and a firm that will champion your growth in the financial services industry. You'll play a critical role in the operational success of this local Schwab branch, under the guidance of your Client Relationship Manager and Branch Manager, both of whom you will assist to help deliver an unparalleled client experience. Development and growth are at the core of this role. In the Branch Network at Schwab, you have both a clear growth path as well as endless opportunities to challenge yourself and deepen your expertise. Although licensing isn't required for the role, Schwab will support you to become licensed in the Series 7 and 63/66 if that is in line with your career goals. If you are looking for a step into the financial services industry that allows you to work with clients, expand your knowledge, and build a life-long career, this may be the opportunity for you. What you have Required Qualifications: 1+ years of Client/Customer Service experience Preferred Qualifications: Previous experience in Financial Services/Wealth Management and/or closely related industry. While licensing is preferred, it is not required for this role, Charles Schwab will support employees in this role in obtaining and/or holding the Series 7 and 63/66 licenses Ability to handle client needs with tact and diplomacy Outstanding written and oral communication skills Experience working independently and effectively as part of a team, while handling multiple tasks and responsibilities simultaneously Ability to build and maintain good cross-enterprise working relationships Basic understanding of brokerage regulations and rules that govern client accounts May be asked to become a Notary In addition to the salary range, this role is also eligible for bonus or incentive opportunities. What's in it for you At Schwab, you're empowered to shape your future. We champion your growth through meaningful work, continuous learning, and a culture of trust and collaboration-so you can build the skills to make a lasting impact. We offer a competitive benefits package that takes care of the whole you - both today and in the future: 401(k) with company match and Employee stock purchase plan Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions Paid parental leave and family building benefits Tuition reimbursement Health, dental, and vision insurance

About us: We are professional, agile, innovative and our goal is to put our independent, family-owned reputation on the line every day. For 80 years we have served the hospitality and restaurant industries in Southern California. We have earned our reputation for having simply the most professional customer service in textile rentals. Whether it's table linens, uniforms, towels, sheets, or mats, Republic Master Chefs will deliver what you need, when you need it. We understand how busy you are, and that you don't want to worry about your uniform and linen service. We are proud of our role as the best textile service in the southland. And our customers appreciate our high standards of personal, professional service. OUR MISSION STATEMENT To safely and sustainably provide our customers industry leading services through a combination of extraordinary customer service and high-quality, innovative products. Republic Master Chefs has been proudly serving Restaurant Linen & Uniform needs in the Los Angeles Greater Area since 1932. Our work environment includes: Growth opportunities On-the-job training Safe work environment Job Description: The Route Sales position is primarily responsible for customer service as a Route Service Representatives of ATM (Republic), a textile rental service organization focused on hospitality, food & beverage and healthcare related offices and clinics. Utility driver will be driving standard trucks. Continuous training and accountability of the respective route are the key result areas for success. Other responsibilities include resolving issues with customers, offering new product and services promotions, service methods development, assuring effective customer service is provided and participate in the overall development of the Customer Service Team. Works directly with the supervision of the Service Team Leaders and the Customer Service Manager. Requirements: • Understand the products, processes, and capabilities of ATM. • Continuous training programs for all service team members in the following areas: • Communicate efficiently with all pertinent departments. • Be a good listener to the customer and work team. • Flexible to the ever-changing market climate • Understand new products, pricing strategies, and other processes when appropriate. • Maintains and reviews service effectiveness records. • Assures that good housekeeping practices are maintained in service office area and vehicles. • Works with other Team Members to solve mutual problems. • Keep updated Route Notes (Route Notes should be updated every couple of months) • Renew all accounts where agreements are expired (If applicable). • Look for opportunities to grow routes (internally & externally). • Understand and know how to operate vehicle, hand-held device, hand-truck, and other tools for work day • Understand and know how to write an Addendum to Service correctly/Pink Form/Agreement and any other pertaining paperwork to take care of the route. • Responsible and Respectable behaviors to customer and service team since you are a reflection of ATM. • Maintain good housekeeping practices in company vehicles and work area. • Maintain good appearance. For example, grooming habits. Clean shaven or neat facial hair, hats should be worn correctly, black shoes, black socks, and shirts tucked in etc. • Work well with others and have a Teamwork approach. • Maintain a good standing driving record. • Maintain a learning desire on a daily basis. • Must be able to problem solve while at accounts. Education: • High school diploma or equivalent (Preferred) Job Type: Full-time Salary: $23.00 - $26.00 per hour Benefits: 401(k) Dental insurance Health insurance Life insurance Paid training Referral program Retirement plan Vision insurance Schedule: 10 hour shift Day shift Overtime Weekend availability Supplemental pay types: Commission pay Ability to commute/relocate: Los Angeles, CA 90007: Reliably commute or planning to relocate before starting work (Required) Experience: Sales: 1 year (Preferred) Driving Experience: 5 years (Preferred) Customer service: 1 year (Preferred) License/Certification: Driver's License (Required) Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

The Customer Service Representative provides effective customer service for all internal and external customers. Duties and Responsibilities Responsible for communicating with customers via phone, email, fax, etc. Provides timely and accurate information to incoming customer service orders, status, and product knowledge request Processes customer orders, changes, and returns Resolves customer complaints by investigating problems, developing solutions, and making recommendations Works closely with the Operations Supervisor as directed Reviews and maintains customer database to track information on account information, statuses, orders, and lead times Provides timely feedback regarding service failures or customer concerns Works closely with Sales Representatives on quotes, status of orders etc. Promotes a safe workplace Performs other duties as directed What You Will Bring Required Skills, Competencies and Qualifications Strong communication and interpersonal skills Outstanding customer service skills Excellent time management ability Ability to handle adversity and conflict with successful outcomes Outstanding attention to detail and accuracy Possesses strong commitment to team environment while working well with others Works systematically and logically to resolve problems Understanding of common business practices relating to pricing, terms, shipment, taxes and payment for products and services Knowledge of technical details of the company product Proficient in computer data entry Proficient in Microsoft Office, Microsoft CRM Dynamics, and ERP Software 2+ years of Customer Service experience in the manufacturing or construction industry Job Benefits Medical, Dental, Vision, and FSA are available 30 days following your start date 401k with company match is available after 90 days of employment Company-provided Life Insurance and AD&D are provided after 90 days of employment at no cost to you 3 PTO days after 60 days of employment (hourly and non-exempt positions only) 2 weeks of vacation after 6 months of employment 10 paid holidays - including your birthday!

The Customer Service Representative provides effective customer service for all internal and external customers. Duties and Responsibilities Responsible for communicating with customers via phone, email, fax, etc. Provides timely and accurate inform Customer Service, Service, Microsoft, Operations Supervisor, Sales Representative, Manufacturing, Retail, Customer

About the Job About the Role: We are seeking a highly motivated Ocean Import Operations Assistant to join our growing logistics team. This position is responsible for managing the full cycle of ocean import operations, ensuring timely, compliant, and cost-effective movement of cargo from origin to final delivery. Key Responsibilities: Handle end-to-end FCL and LCL ocean import files including ISF, arrival notice, customs clearance, and delivery arrangements. Communicate daily with steamship lines, truckers, customs brokers, warehouses, and customers. Prepare and review all necessary import documentation (BL, invoice, packing list, arrival notices). Coordinate with CBP, FDA, USDA, and other government agencies when required. Update shipment milestones in the system and maintain accurate records. Provide proactive communication and problem resolution for clients. Support billing, cost entry, and file closing in accordance with company procedures. Qualifications: 1+ years of experience in Ocean Import Operations Assistant within freight forwarding or NVOCC. Strong knowledge of HTS, Incoterms, ISF, customs entry process, and U.S. import regulations. Excellent communication, multitasking, and organizational skills. Ability to work in a fast-paced, deadline-driven environment. Proficiency in MS Office and logistics software.

The B-Helpful Professional is highly energetic and engaged, serving as a go to resource for our customers and associates throughout the store. To deliver our mission statement to be like no other store in the world, our B-Helpful Professional posse Associate, Part Time, Service, Retail

Opportunities are available for talented Psychic and Tarot readers on an elite Telephone Psychic Network 1-800 line. Customers are provided great readers that have undergone our evaluation successfully. This is a good line because customers come first and readers are regarded well too. Many wonderful staff incentives include holiday bonus, yearly pay increases, and so much more. This is an opportunity to render services from the comfort of your own place.

Job Description Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Licensed Customer Service Representative - State Farm Agent Team Member. Active Property and Casualty license is required. We seek a licensed energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. Please submit your resume and we will follow up with the next steps. Responsibilities include but not limited to: Establish customer relationships and follow up with customers, as needed Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification Use a customer-focused, needs-based review process to educate customers about insurance options Maintain a strong work ethic with a total commitment to success each and every day As an Agent Team Member, you will receive... Salary plus Bonus Paid Time Off (vacation and personal/sick days) Valuable experience Growth potential/Opportunity for advancement within my office Requirements Property & Casualty license (required) Life and Health license (required) Excellent interpersonal skills Excellent communication skills - written, verbal and listening People-oriented Organizational skills Self-motivated Detail oriented Proactive in problem solving Dedicated to customer service Able to learn computer functions Pride in getting work done accurately and timely Ability to work in a team environment Ability to multi-task Provide timely and thorough activity reports to agent Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.

The Client Engagement Specialist provides face-to-face services to clients who are involved with state, county, and city entities (e.g., probation, courts), engages with clients, and determine which Substance Use Disorder services are most appropriate for individuals based on an ASAM brief triage screening. Requirements: must be a registered or certified counselor with RADT/CADC/CATC or have a Masters in Social Work or Marriage & Family Therapy.

Application Deadline: 03/30/2026 Address: 4400 MacArthur Blvd. Job Family Group: Wealth Sales & Service Provides administrative and operational support to the delivery of financial and investment planning and advice to deliver an exceptional customer experience. Works collaboratively within the assigned team / branch and with business partners. Identifies gaps, issues and best practices through monitoring of sales and service performance targets against plans. Contribute to the team's business objectives by building and maintaining client relationships through client acquisition both from internal referrals (within existing book of business) and external sources (through marketing initiatives). Expands the business growth potential of the team through telemarketing and outbound calls. Coordinates marketing activities and sales material to support client / prospect conversations. Provides knowledge detailed information about products and services offered. Determines appropriate communication/service regarding all aspects of investing. Independently resolves client complaints in a timely and effective manner; escalates as required. Keeps current with investment services marketplace, products, and service offerings and the legal and regulatory environment for the industry. Coordinates and executes specific activities for the implementation of strategic initiatives; includes tracking metrics and milestones. Analyzes data and information to provide insights and recommendations. Gathers and formats data into regular and ad-hoc reports, and dashboards. Provides specialized support related to investment client services issue including preparing information for client meetings, annual reviews, etc. Ensures client needs are met or exceeded; manages requests in accordance with established policies and procedures. Maintain the schedule / calendar to coordinate customer meetings and office coverage. Meets high-quality service standards to maximize relationship retention and growth. Develops rapport and instills confidence with the client to develop credibility and earn their trust. Organizes work information to ensure accuracy and completeness. Follows through on the risk and compliance processes and policies to ensure we safeguard our customers' assets, maintain their privacy, act in their best interests, and ensures an effectively run branch. Protects the Bank's assets and complies with all regulatory, legal and ethical requirements. Completes complex & diverse tasks within given rules/limits and may include handling escalations from other employees. Analyzes issues and determines next steps. Broader work or accountabilities may be assigned as needed. Qualifications: Typically between 2 - 3 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience. Advanced knowledge of investment process and procedures. Advanced knowledge of proprietary products and services in order to identify potential products and services to client needs and advise members of the team. Relevant investment industry licensing for the designated jurisdiction / portfolio. Specialized knowledge. Verbal & written communication skills - Good. Organization skills - Good. Collaboration & team skills - Good. Analytical and problem solving skills - Good. Salary: $45,900.00 - $75,900.00 Pay Type: Salaried The above represents BMO Financial Group's pay range and type. Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group's expected target for the first year in this position. BMO Financial Group's total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: ******************************************** About Us At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world. As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset. To find out more visit us at ************************* BMO is proud to be an equal employment opportunity employer. We evaluate applicants without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or any other legally protected characteristics. We also consider applicants with criminal histories, consistent with applicable federal, state and local law. BMO is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to ************************** and let us know the nature of your request and your contact information. Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

Golden State Water Company is one of the largest investor-owned water utilities in the United States. We deliver quality, reliable water to more than 1 million people in over 80 communities throughout California. Golden State Water has been in business for more than 90 years because we put customers first. Accountability The Customer Service Center Associate is proficient in the use and application of the tools, equipment, software, processes, and procedures required in the performance of the position's essential duties and responsibilities. Duties and responsibilities are prioritized according to the work unit assigned and performance measures are based on competencies to include accountability, customer focus, teamwork, problem solving, and productivity. Essential Duties and Responsibilities • Responds professionally and effectively to all types of customer inquiries and service requests via multiple channels of customer contact and according to Company and regulatory performance standards across all customer service areas • Creates and accesses customer records, researches, and navigates efficiently through the Customer Information System (CIS) to resolve customer complaints and account discrepancies • Assists customers with online customer self-service and electronic payment portal system access, navigation, and resolving technical issues • On a daily basis, assigns, tracks, and monitors on-cloud meter reading route downloads/uploads, provides assistance and support to users of the FCS Itron on Cloud software and smart devices • Analyzes and edits meter read data; with appropriate follow-up action • Processes customer payments accurately and prepares cashiers reports and deposits • Processes new customer applications and renewals for a variety of programs that may include but is not limited to Customer Assistance Program (CAP), hydrant meters, new services, backflow compliance, and fire flow tests, etc. • Dispatches service and trouble calls accurately and timely to field service personnel • Accesses and researches field service orders, monitors Key Performance Indicators (KPI), and navigates efficiently through Mobile Workforce Management (MWM) system • Notifies GSWC management team and other departments of emergencies such as water outages, main breaks, etc. • Performs higher level customer service center duties that include but are not limited to: o Sharing knowledge and mentoring newly hired staff o Responding to calls in the quality assurance and/or escalation phone skill sets o Completing quality audit checklists as assigned by supervisor(s) o Communicating complex regulations, billing and rate information to customers o May provide MWM and CC&B user support to Water Operations staff o Performs other duties as assigned The above job description is not intended to be, nor should it be construed as, exhaustive of all responsibilities, skills or competencies associated with this job. Minimum Qualifications • High school diploma or equivalent • Two (2) years relevant work experience at GSWC or five years of customer service experience in a professional environment • Familiarity with utility or comparable service industry, contact center systems and customer information system terminology • Must be proficient in computer skills including Microsoft Office • Must be able to read and interpret documents such as regulations, procedure manuals, and rate schedules, etc. • Must be able to demonstrate the ability to prioritize assignments and work in order of urgency and sensitivity • Proficiency in PC applications such as Windows, Word Processing, Spreadsheets and Internet • Good written and verbal communication skills • Ability to communicate effectively with their supervisor, co-workers and the public • Ability to perform basic mathematic functions, calculate figures, and reconcile account information • Bilingual skills may be required May require varied shift assignments based on business needs, including working in all weather conditions, during all hours of the day. Physical demands include but are not limited to standing, climbing, walking, lifting, bending, pulling and/or pushing, grasping, reaching, stooping and crouching, sitting, typing, walking, reading, writing, color determination, speaking and listening for extended periods of time. Qualities of a Successful Customer Service Center Associate • Trustworthy; strong personal integrity • Strong level of accountability and ownership • High quality communication skills, both verbal and written (including email) • Analytical and critical thinker • Ability to maintain strong relationships with field service personnel. • Collaborative and team oriented • Professional with internal and external customers • Customer service-oriented • Excellent multi-tasking, time management and organizational skills • High degree of initiative; a self-starter BENEFITS Our Company supports our employees with rich benefit programs and resources to help them thrive today and prepare for tomorrow. Benefit options include medical, dental, and vision plans with the Company currently paying 85% of the monthly premium for employees and their eligible dependents. We also offer paid vacation and sick time and twelve Company paid holidays per year. To help our employees plan for the future, we offer both a 401(k) retirement plan as well as a Defined Contribution Profit Sharing retirement plan. Additional benefits include life, AD&D, and LTD insurance as well as health savings account and flexible spending plans. COMPENSATION INFORMATION The compensation range provided is in compliance with state specific laws. Multiple factors are used to determine the actual starting rate of pay for all of our positions, including specific skills, years of experience, education, certification(s), and other job related factors. The responsibilities of this position will involve access to information that may be considered confidential, private and sensitive. Therefore, the individual filling this position will be required to both allow and pass a background check. NOTE: Reasonable accommodations will be made to enable individuals with special needs to perform the essential functions.

The Customer Care Advocate - Reimbursement Specialist is responsible for supporting insurance authorization requests, conducting follow-up for insurance determinations, and collaborating with field sales teams and healthcare professionals to obtain necessary documentation. This role requires at least 2 years of experience in medical authorization, strong customer service and communication skills, attention to detail, and adaptability in a fast-paced, team-oriented environment. Success is measured by the ability to navigate complex insurance processes, overturn denials, meet sales quotas, and provide empathetic support to patients, especially those with neurological impairments. Responsibilities + Interact with patients, payers (e.g., Kaiser, Blue Cross Blue Shield), and physician's offices to provide exceptional customer service. + Obtain necessary documentation and submit insurance claims accurately. + Handle referral authorizations, pre-service appeals, and denials efficiently. + Collaborate with field teams across four regions, each consisting of three people, to streamline processes. + Contribute to closing sales, which is essential for meeting sales quotas. Essential Skills + Minimum of 2 years of experience in medical authorization involving medical record review. + Strong customer service skills and proven success in customer-facing roles. + Excellent written and verbal communication skills for interacting with diverse stakeholders. + Attention to detail and organizational skills for managing tasks and documentation accurately. + Adaptability to navigate evolving processes and changing business needs. Additional Skills & Qualifications + Bachelor's degree preferred or equivalent relevant experience. + Proficiency in CRM systems, insurance claim processing software, and Microsoft Office. + Sales experience with a commission/incentive plan is strongly preferred. + Knowledge of medical terminology and ICD-10 coding; medical coding certification is a plus. + Experience in pharmaceutical, biotech, or medical device industries is advantageous. Work Environment Fully onsite Monday through Friday 8- 5pm in an administrative work setting that is fast pace and highly collaborative with team members. The team works closely together, with active leadership presence and a focus on teamwork and process improvement. This is not a call center environment. The company values adaptability, client satisfaction, and a supportive, results-oriented atmosphere. Employees are encouraged to contribute ideas, embrace process changes, and maintain a positive team spirit. This position also offers hourly pay plus commission pay structure. Job Type & Location This is a Contract to Hire position based out of Valencia, CA. Pay and Benefits The pay range for this position is $27.50 - $27.50/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Valencia,CA. Application Deadline This position is anticipated to close on Jan 23, 2026. About Aston Carter: Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing double diamond winner for both client and talent service. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.

About us: We are professional, agile, innovative and our goal is to put our independent, family-owned reputation on the line every day. For 80 years we have served the hospitality and restaurant industries in Southern California. We have earned our reputation for having simply the most professional customer service in textile rentals. Whether it's table linens, uniforms, towels, sheets, or mats, Republic Master Chefs will deliver what you need, when you need it. We understand how busy you are, and that you don't want to worry about your uniform and linen service. We are proud of our role as the best textile service in the southland. And our customers appreciate our high standards of personal, professional service. OUR MISSION STATEMENT To safely and sustainably provide our customers industry leading services through a combination of extraordinary customer service and high-quality, innovative products. Republic Master Chefs has been proudly serving Restaurant Linen & Uniform needs in the Los Angeles Greater Area since 1932. Our work environment includes: Growth opportunities On-the-job training Safe work environment Job Description: The Route Sales position is primarily responsible for customer service as a Route Service Representatives of ATM (Republic), a textile rental service organization focused on hospitality, food & beverage and healthcare related offices and clinics. Utility driver will be driving standard trucks. Continuous training and accountability of the respective route are the key result areas for success. Other responsibilities include resolving issues with customers, offering new product and services promotions, service methods development, assuring effective customer service is provided and participate in the overall development of the Customer Service Team. Works directly with the supervision of the Service Team Leaders and the Customer Service Manager. Requirements: • Understand the products, processes, and capabilities of ATM. • Continuous training programs for all service team members in the following areas: • Communicate efficiently with all pertinent departments. • Be a good listener to the customer and work team. • Flexible to the ever-changing market climate • Understand new products, pricing strategies, and other processes when appropriate. • Maintains and reviews service effectiveness records. • Assures that good housekeeping practices are maintained in service office area and vehicles. • Works with other Team Members to solve mutual problems. • Keep updated Route Notes (Route Notes should be updated every couple of months) • Renew all accounts where agreements are expired (If applicable). • Look for opportunities to grow routes (internally & externally). • Understand and know how to operate vehicle, hand-held device, hand-truck, and other tools for work day • Understand and know how to write an Addendum to Service correctly/Pink Form/Agreement and any other pertaining paperwork to take care of the route. • Responsible and Respectable behaviors to customer and service team since you are a reflection of ATM. • Maintain good housekeeping practices in company vehicles and work area. • Maintain good appearance. For example, grooming habits. Clean shaven or neat facial hair, hats should be worn correctly, black shoes, black socks, and shirts tucked in etc. • Work well with others and have a Teamwork approach. • Maintain a good standing driving record. • Maintain a learning desire on a daily basis. • Must be able to problem solve while at accounts. Education: • High school diploma or equivalent (Preferred) Job Type: Full-time Salary: Starting at $25.00 an hour Benefits: 401(k) Dental insurance Health insurance Life insurance Paid training Referral program Retirement plan Vision insurance Schedule: 10 Hour Shift / 8 Hour Shift Day shift Evening shift Weekends Supplemental pay types: Commission pay Ability to commute/relocate: Long Beach 90804 : Reliably commute or planning to relocate before starting work (Required) Experience: Sales: 1 year (Preferred) Customer service: 1 year (Preferred) License/Certification: Class A License Work Location: In person American Textile Maintenance Co. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.