Customer Service Coordinator - Owatonna, MN
Service specialist job in Owatonna, MN
Who is Federated Insurance?
At Federated Insurance, we do life-changing work, focused on our clients' success. For our employees, we provide tremendous opportunities for growth. Over 95% of them believe our company has an outstanding future. We make lives better, and we're looking for employees who want to make a difference in others' lives, all while enhancing their own.
Federated's culture is grounded in our Four Cornerstones: Equity, Integrity, Teamwork, and Respect. We strive to create a work environment that embodies our values and commitment to diversity and inclusion. We value and respect individual differences, and we leverage those differences to achieve better results and outcomes for our clients, employees, and communities. Our top priority in recruitment and development of our next generation is to ensure we align ourselves with truly exceptional people who share these values.
What Will You Do?
We are looking to add new teammates to join our growing Customer Service Coordinator team! As a Customer Service Coordinator you will work with a select group of sales representatives supporting and servicing Federated customers and prospects. By phone, you will answer questions, fulfill service requests, and identify, collect and research information to ensure a quality product is provided. We are looking for someone with exceptional customer service skills, polished and energetic phone skills, problem solving and prioritizing skills combined with a genuine desire to create an exceptional customer service experience for our clients. No prior insurance experience is necessary - we provide excellent training.
Additional Qualifications Needed:
Two-year degree or equivalent experience
Prefer a minimum of three years' customer service experience; prefer one year in a call center or inside sales environment
Strong computer skills with proficiency in Office programs and an ability to work in multiple applications
Ability to successfully complete the training program; including learning about Property & Casualty and Life/Disability insurance concepts and coverages
Self-motivated with a high degree of personal responsibility. Juggles multiple competing priorities and tasks.
Demonstrated problem-solving skills with attention to detail
You will go through a 10-week classroom training program that begins on Monday, January 26th, 2026. Training will take place in our Owatonna office. The hours during training are 7:30 am - 4:00 pm. Hours after training are 8:30am - 5:00 pm.
Customer Service Coordinator pay range is $25.20-$34.20. Starting salary will be $25.20.
What We Offer
We offer a wide variety of ways to support you as a whole, both professionally and personally. Our commitment to your growth includes opportunities for internal mobility and career development paths, inspiring excellence in performance and ensuring your professional journey thrives. Additionally, we offer exceptional benefits to nurture your personal life. We understand the importance of health and financial security, offering encompassing competitive compensation, enticing bonus programs, cost-effective health insurance, and robust pension and 401(k) offerings. To encourage community engagement, we provide paid volunteer time and offer opportunities for gift matching. Discover more about Federated and our comprehensive benefits package: Federated Benefits You.
Employment Practices
All candidates must be legally authorized to work in the United States for any employer. Federated will not sponsor candidates for employment visa status, such as an H1-B visa. Federated does not interview or hire students or recent graduates with J-1 or F-1 visas or similar temporary work authorization.
If California Resident, please review Federated's enhanced Privacy Policy.
Auto-ApplyContent and Service Specialist
Service specialist job in Rochester, MN
**Why Mayo Clinic** Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans (************************************** - to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic.
**Benefits Highlights**
+ Medical: Multiple plan options.
+ Dental: Delta Dental or reimbursement account for flexible coverage.
+ Vision: Affordable plan with national network.
+ Pre-Tax Savings: HSA and FSAs for eligible expenses.
+ Retirement: Competitive retirement package to secure your future.
**Responsibilities**
The Content and Service Specialist for Business Development (often referred to as Mayo Clinic Ventures) develops and coordinates visually engaging promotional, marketing and strategic reporting materials for external audiences, internal stakeholders and potential business partners. This creative role emphasizes an eye for design, storytelling and brand-aligned visual communication to enhance visibility and engagement across platforms, including social media and professional networks such as LinkedIn.
The specialist manages a dynamic content inventory including healthcare innovation stories, technology portfolio presentations, startup and agreement summaries and other digital and print assets, ensuring all materials are accurate, cohesive and consistent with Mayo Clinic's brand standards.
Responsibilities include developing and implementing content and design strategies that support departmental objectives, collaborating with colleagues to create compelling visual and digital materials and monitoring the effectiveness of marketing initiatives. The specialist assists in the management of the department's online presence and social media channels, creating visually impactful content to strengthen engagement and brand awareness.
**Qualifications**
A bachelor's degree in marketing, communications, advertising, business, graphic design, or related field is required, along with a minimum of three years of professional experience in content creation, marketing, communications, or related area. Candidates should demonstrate proficiency with digital marketing tools and platforms and have familiarity with healthcare and scientific terminology.
The ideal candidate is a creative, resourceful communicator who can produce concise, well-written and visually engaging materials across digital and print channels. Experience with graphic design and visual storytelling, along with the ability to adapt content for various audiences and formats.
This role requires the ability to manage multiple projects in a complex environment, exercising initiative, analytical thinking and strong organizational skills. Candidates must demonstrate professionalism, confidentiality and collaboration, as well as strengths in problem-solving, critical thinking, active listening and presentation skills.
Experience or familiarity with technology transfer, commercialization, intellectual property management, startup formation, venture financing, or business development is preferred. A high degree of motivation, flexibility, and creativity, paired with the ability to work both independently and collaboratively, is essential for success.
Must live within driving distance of the Rochester, MN campus.
**Exemption Status**
Exempt
**Compensation Detail**
$74,859 - $104,811 / year
**Benefits Eligible**
Yes
**Schedule**
Full Time
**Hours/Pay Period**
80
**Schedule Details**
8 am - 5 p.m. CT
This vacancy is not eligible for sponsorship/ we will not sponsor or transfer visas for this position. Also, Mayo Clinic DOES NOT participate in the F-1 STEM OPT extension program.
**Weekend Schedule**
Not Applicable
**International Assignment**
No
**Site Description**
Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is. (*****************************************
**Equal Opportunity**
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Learn more about the "EOE is the Law" (**************************** . Mayo Clinic participates in E-Verify (******************************************************************************************** and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization.
**Recruiter**
Julie Melton
**Equal opportunity**
As an Affirmative Action and Equal Opportunity Employer Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams. Reasonable accommodations to access job openings or to apply for a job are available.
Part Time Customer Service - Johnson Agency Farmers Insurance
Service specialist job in Rochester, MN
Job Description
Put your skills to better use. Johnson Agency with Farmers Insurance in Rochester, Minnesota. We are looking for a friendly and experienced individual to join our team as a Part-Time Customer Service Representative. In this role, your main job will be to talk and connect with our customers, helping them with their basic insurance changes and billing. It is important to build a good relationship with them so that they feel comfortable and valued. You will also follow up with customers to make sure they are happy with our services, addressing any questions or concerns they may have.
This position is perfect for someone who enjoys helping others to make sure their needs are met. If you have experience, or are interested in the insurance industry and are ready to provide excellent customer service, we would love to have you on our team!
Join us and help create a great experience for our customers!
This position is being offered as limited part time hours, up to 10-20 per week. Flexible work schedule is available and this position could lead to more hours in the future for the right individual.
Apply today!
Benefits
Hourly Base Salary Based on Experience
Flexible Schedule
Hands on Training
Appreciation lunches
Home and Work Balance
Paid Holidays
Monthly Bonus opportunities
Buisness Casual Attire
No weekend, evenings or holidays
Career Growth Opportunities
Responsibilities
Process customer policy change requests.
Handle incoming claim calls from customers and follow-up.
Complete Evidence of Insurance requests.
Immediately greet all customers, entering the office, in a friendly and helpful manner.
Take premium payments from customers.
Return phone and text messages promptly.
Be outstanding at relationship building.
Work independently and as part of a team.
Assist clients with billing and coverage questions
Gathers information needed to provide quotes for clients
Requirements
Possess an upbeat, positive and enthusiastic attitude.
Proficiency to multi-task, follow-thru and follow-up.
Excellent Communication/interpersonal skills.
Must have ability to multi-task.
Professional phone etiquette.
Great Customer Service Skills.
Problem-Solving Capabilities.
Works well with other employees and is a team player with a positive attitude.
Background check is required, no individuals with felony records
A Property & Casualty insurance license is preferred, must obtain within 60 days of hiring, license assistance available.
Content and Service Specialist
Service specialist job in Rochester, MN
The Content and Service Specialist for Business Development (often referred to as Mayo Clinic Ventures) develops and coordinates visually engaging promotional, marketing and strategic reporting materials for external audiences, internal stakeholders and potential business partners. This creative role emphasizes an eye for design, storytelling and brand-aligned visual communication to enhance visibility and engagement across platforms, including social media and professional networks such as LinkedIn.
The specialist manages a dynamic content inventory including healthcare innovation stories, technology portfolio presentations, startup and agreement summaries and other digital and print assets, ensuring all materials are accurate, cohesive and consistent with Mayo Clinic's brand standards.
Responsibilities include developing and implementing content and design strategies that support departmental objectives, collaborating with colleagues to create compelling visual and digital materials and monitoring the effectiveness of marketing initiatives. The specialist assists in the management of the department's online presence and social media channels, creating visually impactful content to strengthen engagement and brand awareness.
A bachelor's degree in marketing, communications, advertising, business, graphic design, or related field is required, along with a minimum of three years of professional experience in content creation, marketing, communications, or related area. Candidates should demonstrate proficiency with digital marketing tools and platforms and have familiarity with healthcare and scientific terminology.
The ideal candidate is a creative, resourceful communicator who can produce concise, well-written and visually engaging materials across digital and print channels. Experience with graphic design and visual storytelling, along with the ability to adapt content for various audiences and formats.
This role requires the ability to manage multiple projects in a complex environment, exercising initiative, analytical thinking and strong organizational skills. Candidates must demonstrate professionalism, confidentiality and collaboration, as well as strengths in problem-solving, critical thinking, active listening and presentation skills.
Experience or familiarity with technology transfer, commercialization, intellectual property management, startup formation, venture financing, or business development is preferred. A high degree of motivation, flexibility, and creativity, paired with the ability to work both independently and collaboratively, is essential for success.
Must live within driving distance of the Rochester, MN campus.
Auto-ApplyCustomer Service Associate
Service specialist job in Rochester, MN
Job Title: Customer Service Associate .** **$13.00 = Sales Clerk, Designated Sales Clerk, Custodian, Tagger/Roller Hard, Tagger/Roller Soft** **$13.20= Clothing Sorter/Hanger, Hardware Sorter**
**$13.39 = Bed & Bath, Books, CDC Ambassador, Furniture, Jewelry, Recycler, Shoes**
**$13.71 = Clothing Grader, Hardware Pricer, Material Handler**
Savers Benefits
Geographic & job eligibility rules may apply
Healthcare Plans
Comprehensive coverage (medical/dental/vision) at a reasonable cost
Specialized health programs - Improve wellness (quit smoking, counseling, diabetes management, chronic joint pain)
Paid Time Off
Sick Pay
Vacation Pay - Approximately 1-2 weeks
6 paid holidays plus 1 to 2 additional floating holidays
Team member discounts
Up to 50% off store merchandise
Flexible spending accounts
Use pre-tax dollars for eligible health and day care expenses
Employee Assistance Program (EAP)
A whole suite of free tools and resources to manage life's challenges and maintain a healthy work-life balance
Retirement Plan
A 401k plan with generous company matching contributions to assist you in saving for a secure financial future.
Life insurance
Company provided peace of mind and the option to purchase a supplemental plan
Additional Benefits
Performance Merit Increases
Who we are:
As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. You'll often hear us say that we are "Thrift Proud." It's the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Learn more about the Savers family of thrift stores, our impact, and the #ThriftProud movement at savers.com.
Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia.
Summary & Positions:
At Savers / Value Village our Customer Service Associates create an awesome experience for our Customers, Donors and other Team Members. We are hiring for both Full Time and Part Time Customer Service Associates.
What you can expect:
+ The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute.
+ To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities.
+ An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members.
What you get:
Comprehensive onboarding and training from day one. In-house expertise! Our training department/Savers University develops and delivers robust training to every team member across our organization - from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings.
Savers is an E-Verify employer
1201 S Broadway, Suite B, Rochester, MN 55904
Memory Care Coordinator
Service specialist job in Rochester, MN
Good Neighbor Care's vision is to be "the senior care provider and employer of choice" in the communities we serve. Built upon the guiding values of CARE--Commitment, Attitude, Respect and Experience; Good Neighbor seeks individuals who will assist us in creating a culture of compassion for all.
Job Description
River Bend Senior Living, a Good Neighbor Care managed community is seeking a Memory Care Coordinator in our Senior Living Community. We are seeking some one with COMPASSION, EMPATHY and strong desire to serve our Senior population.
This position meets resident needs by coordinating the overall social operations of the Memory Care/Loving Connections. Develops, organizes and implements balanced memory care activities program that enhances the lives of residents. Acts as liaison to families, community agencies and others directly involved with resident care. This is an exempt position with supervisory responsibilities.
Essential Duties and Responsibilities
include the following:
Employs therapeutic recreational techniques to facilitate internal and external community relations.Counsels residents, assisting them to identify and resolve problems and make effective use of resources.
Other duties may be assigned.
Works closely with resident care staff to provide specific memory care training.
Coordinates with other staff such as dining services, life enrichment, and wellness to implement programs and life enhancement activities tailored for residents in all stages of dementia.
Organizes and conducts support groups for residents, including bereavement groups and groups for seniors experiencing depression.
Provides services to family members including individual counseling and group work such as support groups, grievance counseling, caregiver groups, and respite care, the aging process and how it affects their health and life styles.
Facilitates working relationships with staff of other agencies and institutions, and acts as liaison between clients and agency or institution.
Assists residents in finding ways of adjusting to aging changes that will allow for a life style as comfortable as the situation will permit.
Prepares and maintains written case records in concert with wellness department including, reports, and forms, performs case follow-up and
Supervisory Responsibilities:
Supervises employees in the Memory Care and/or Nursing Department. Is responsible for the overall direction, coordination, and evaluation of these units. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
Qualifications
Education and/or Experience:
Associates degree in gerontology/healthcare, medical, social or psychological field.
Ability to demonstrate company competencies and values.
Three to five year's related experience and/or training, or a combination of education and experience.
Prior knowledge and specific education related to Alzheimer's and Dementia (Validation Therapy).
Intermediate skills in MS Office Suite and Outlook.
Demonstrated ability to write and read simple sentences in English.
Ability to perform simple math calculations.
Demonstrated ability to use reason and sound judgment.
Additional Information
All persons selected for hire will be required to pass a pre-employment drug screen and background investigation. All Applicants Must Be 18 or Older.
We are dedicated to a policy of non-discrimination in employment onany basis. All qualified applicants will receive consideration for employment and will not be discriminated against based on race, creed, color, gender, age, sexual orientation, religion, nation origin,disability, marital status, veteran or military status.
Customer Service Associate
Service specialist job in Rochester, MN
Job Title: Customer Service Associate
Pay Range: Our starting pay ranges from $13.00 to $13.71 depending on job duty/position. $13.00 = Sales Clerk, Designated Sales Clerk, Custodian, Tagger/Roller Hard, Tagger/Roller Soft $13.20= Clothing Sorter/Hanger, Hardware Sorter $13.39 = Bed & Bath, Books, CDC Ambassador, Furniture, Jewelry, Recycler, Shoes $13.71 = Clothing Grader, Hardware Pricer, Material Handler
Savers Benefits
Geographic & job eligibility rules may apply
Healthcare Plans
Comprehensive coverage (medical/dental/vision) at a reasonable cost
Specialized health programs - Improve wellness (quit smoking, counseling, diabetes management, chronic joint pain)
Paid Time Off
Sick Pay
Vacation Pay - Approximately 1-2 weeks
6 paid holidays plus 1 to 2 additional floating holidays
Team member discounts
Up to 50% off store merchandise
Flexible spending accounts
Use pre-tax dollars for eligible health and day care expenses
Employee Assistance Program (EAP)
A whole suite of free tools and resources to manage life's challenges and maintain a healthy work-life balance
Retirement Plan
A 401k plan with generous company matching contributions to assist you in saving for a secure financial future.
Life insurance
Company provided peace of mind and the option to purchase a supplemental plan
Additional Benefits
Performance Merit Increases
Who we are:
As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. You'll often hear us say that we are “Thrift Proud.” It's the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Learn more about the Savers family of thrift stores, our impact, and the #ThriftProud movement at savers.com.
Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia.
Summary & Positions:
At Savers / Value Village our Customer Service Associates create an awesome experience for our Customers, Donors and other Team Members. We are hiring for both Full Time and Part Time Customer Service Associates.
What you can expect:
The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute.
To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities.
An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members.
What you get:
Comprehensive onboarding and training from day one. In-house expertise! Our training department/Savers University develops and delivers robust training to every team member across our organization - from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings.
Savers is an E-Verify employer
1201 S Broadway, Suite B, Rochester, MN 55904
Auto-ApplyCustomer Service
Service specialist job in Zumbrota, MN
Job DescriptionDescription:
The Customer Service Representative is responsible for responding to both internal and external customer requests for assistance or information via telephone and email. CSR will provide exceptional customer service resolving customer issues effectively while working in a fast-paced, high-volume environment.
Essential Duties & Responsibilities:
Takes incoming calls and make outbound calls to and from customers to address and resolve requests and concerns such as warranty questions, return good authorizations, call tags, etc.
Create and maintain various internal Company reports including sales spreadsheets, returns, international documents required for shipping, UPS tracking, and others.
Examine records and related documents and correspondence to effectively address questions or concerns. Follow up with Customers to assure satisfaction and resolution.
Communicate with other departments such as Shipping/Receiving, Accounting, and Purchasing as needed to address customer questions, requests, or complaints.
Exercises discretion and judgment and draws on detailed understanding of the company's policies and practices in resolving customer issues.
Requirements:
Preferred Education and Experience:
High school diploma or equivalent required. Some college coursework preferred.
1+ year experience in a customer service role for a medium or large size corporation
Proficiency using Microsoft Office products including Excel, Outlook and Word.
Experience with Great Plains a plus.
Knowledge and Personal Attributes:
Strong organizational and communication skills, with a team orientated philosophy, and problem-solving skills.
Have extraordinary telephone etiquette and be able to communicate effectively with internal and external customers.
Strong attention to detail as well as accurate data entry skills.
Ability to prioritize and handle multiple assignments at any given time while maintaining commitment to deadlines.
Ability to understand issues and make systematic and rational judgments based on relevant information.
Comfortable using the following tools on a continual basis: computer, 10 key, telephone, copier, and fax.
Ability to multitask is a must.
Customer Specialist/Delivery
Service specialist job in Rochester, MN
Full-time Description
Pay
$23-$25
Responsibilities
The Delivery Driver is responsible for driving a straight truck along a daily delivery route. Tasks along the delivery route include:
Delivering customers' furniture including assembly and installation of the furniture when required.
Inspecting furniture for flaws or damage.
Resolving customer complaints should they arise.
The Delivery Driver will inspect and clean the company vehicle to keep it presentable and functioning.
Other duties as assigned
Benefits
HOM Furniture offers its full-time employees a competitive benefits package.
Paid Time Off- 20 Days in 1st year for full-time employees
Medical and/or Dental Coverage
401(k) Employee Contribution Plan
401(k) Employer Matching
Employee discount
Career advancement opportunities and training
Pay on Demand - options for receiving earned wages
Requirements
Education: Must be working towards or have a high school diploma or GED.
Licenses Required: Must have a driver's license and a clean driving record. Must be able to pass a D.O.T. Medical Physical.
Experience: 1-3 years related experience preferred.
Physical Demands: High physical demands can be required. The employee is regularly required to stand for sustained periods of time. The employee can be expected to lift, push, and pull up to 150 pounds individually and up to 300 pounds as a part of a team. Occasionally, The employee will be required to ascend and descend ladders and stairs in a safe manner. May be required to work safely from heights when necessary. The employee must adhere to safe lifting techniques, follow proper training for learned job hazards and ergonomic risk factors, participate in the departmental stretching program, and maintain an overall safe working environment.
Other: Must be able to communicate effectively both verbally and in writing. Must be 21 or older.
*Reasonable accommodation will be made for those who require it.
HOM Furniture is proud to be an equal opportunity workplace. Individuals seeking employment at HOM Furniture are considered without regard to race, color, religion, gender expression or identity, sexual orientation, national origin, marital status, age, creed, public assistance status, disability, membership or activity in a local commission, or any other characteristic or classification protected by federal, state or local law.
Customer Service Representative
Service specialist job in Zumbrota, MN
Requirements
Preferred Education and Experience:
High school diploma or equivalent required. Some college coursework is preferred.
1+ year experience in a customer service role for a medium or large size corporation
Proficiency using Microsoft Office products including Excel, Outlook, and Word.
Experience with Great Plains a plus.
Experience with an ERP system
Experience with a CRM
Knowledge and Personal Attributes:
Strong organizational and communication skills, with a team-orientated philosophy, and problem-solving skills.
Have extraordinary telephone etiquette and be able to communicate effectively with internal and external customers.
Strong attention to detail as well as accurate data entry skills.
Ability to prioritize and handle multiple assignments at any given time while maintaining commitment to deadlines.
Ability to understand issues and make systematic and rational judgments based on relevant information.
Comfortable using the following tools continually: computer, 10 key, telephone, copier, and fax.
The ability to multitask is a must.
DME Sales & Service Specialist
Service specialist job in Winona, MN
DME Sales and Service Specialist DME 0.9 FTE, 72 Hours Per Pay Period Hours scheduled between 8 am and 5 pm, Monday through Friday Weekends: No Holidays: No On Call: No
The DME Sales and Service Specialist is responsible for the sales, service, delivery, and education of durable medical equipment to the customers of Winona Home Medical.
Essential Duties & Responsibilities:
â Assist patients in the selection of available DME products.
Demonstrate and explain DME equipment for in-home use and obtain appropriate documentation. Complete pick-up and sanitation of equipment as needed.
Perform maintenance and repair of DME products per manufacturer's guidelines.
Assemble equipment and stock the retail sales floor.
Assist with the DME order intake process.
Contact eligible patients for monthly/quarterly resupply orders.
Perform POS transactions, along with opening and closing duties.
Answer customer inquiries and process patient payments via phone and walk-ins.
Other duties as delegated by management.
Supervisory Responsibilities:
No direct reports.
Essential Skills and Experience:
Required:
Effective interpersonal, time management, and organizational skills
Excellent customer service skills
Preferred:
Associate's degree in a related field of study.
Experience in DME products and services
Basic computer skills
Summary of Benefits at Winona Health:
At Winona Health, we are dedicated to offering a comprehensive and affordable benefits package for our employees and their families. While benefits may vary based on employment classification and job status, the following key benefits are available:
Health Insurance: Options for medical, dental, and vision coverage, as well as mental health support and wellness incentives
Income Protection: Short and long-term disability, plus additional benefits like accident, critical illness, hospital indemnity, legal assistance, and identity protection plans
Retirement Planning: Access to a 403(b) retirement plan with employer contributions once eligibility requirements are met
Work/Life Balance: Flexible scheduling, paid time off, and earned sick time to support personal well-being
Education & Development: Paid training, tuition reimbursement, scholarships, and sponsored seminars to foster both personal and professional growth
Employee Discounts: Special offers with local businesses, including the YMCA and cell phone providers
For more details or specific information, visit our website or contact Human Resources
Internal Applicant Policy:
It is the policy of Winona Health to work with employees in an equitable fashion regarding promotions, transfers, and position reclassifications.
Any employee wishing to apply for another available position at Winona Health must submit an application for consideration through the internal application portal. Employees requesting to change positions should have successfully completed at least six (6) months in their current position. Employees currently in the formal disciplinary process may be required to meet with the Director of Human Resources to determine eligibility to request transfer. The employee's past performance, experience, training and qualifications will be considered in transfer/hiring decisions. Consideration for transfer or promotion is not a guarantee of transfer or promotion. Employees may be given a chance to interview for a position when they meet the minimum position qualifications.
Disclaimer:
Winona Health is an equal opportunity employer. Winona Health does not refuse to hire, discharge, or discriminate against a person with respect to tenure, compensation, terms, upgrading, conditions, facilities, or privileges of employment because of race, color, creed, religion, sex, age, national origin, marital status, genetic information, status with regard to public assistance, membership in a local discrimination commission, sexual orientation, disability, veteran status, or any other prohibited basis of discrimination under applicable local, state, or federal law. Winona Health does not tolerate retaliation against any employee, patient/resident, physician, or other individuals pursuing concerns regarding Civil Rights issues. Winona Health adheres to ALL pertinent governmental policies and legislation including the Civil Rights Act of 1964, Title VII, as amended, and the Minnesota Human Rights Act.
Part-Time Operations Specialist
Service specialist job in Rochester, MN
DEPARTMENT: Operations
JOB TITLE: Operations Specialist - Part Time
REPORTS TO: Operations Supervisor
FLSA: Part-Time Hourly/Non-Exempt
BENEFITS: Sick Leave
HOURLY RATE: $17.00
LEGENDS GLOBAL
Legends Global brings a 360-degree, data-driven approach across planning, sales, partnerships, hospitality, and merchandise, working with top-tier clients to deliver exceptional experiences.
Our organization is committed to building an inclusive, innovative environment where differences drive solutions that benefit our team members, guests, and partners. Guided by our values of respect, integrity, and accountability, we create a workplace where everyone can succeed. Are you ready to be part of the team that is transforming live entertainment? Join us to make legends happen!
THE ROLE
Legend/ASM Global, the leader in privately managed public assembly facilities, has an excellent and immediate opening for an Operations Specialist at the Mayo Civic Center. The Operations Specialist is responsible for participating in the day-to-day functions of the movement and placement of large quantities of facility equipment and furnishings including but not limited to, chairs, tables, stages, wall panels, dollies, etc. and other related equipment up to 50 lbs. as well as cleaning and maintaining the facility. A degree of decision making is required involving the transport and setup/dismantle of equipment and maintaining a safe and clean environment for safety and efficiency reasons. Regular attendance in conformance with the policies established by ASM Global is essential to the successful performance of this position. This is a labor-intensive position.
ESSENTIAL DUTES AND RESPONSIBILITIES
Maintains a safe and clean environment.
Review event documents/task lists for area setups/dismantle and complete tasks as instructed.
Coordinate equipment movement in a safe, efficient manner.
Maintain inventory in proper storage areas.
Operate material handling equipment, as necessary.
Maintain appropriate stock of supplies and equipment to perform assigned tasks.
Cleanup spills, breakages, and debris in the facility as required.
Cleanup and restock bathroom facilities as required.
General janitorial functions such as, but not limited to sweeping, mopping, scrubbing floors, stripping composite floors, extracting carpet, washing glass/windows/mirrored surfaces, washing walls, cleaning stainless steel, dusting, replenishing supplies, bailing cardboard, rubbish, and debris removal.
Disposes of all waste, including bulk trash removal from building in all areas.
Attends and conforms to all policies established by ASM Global in the successful performance of this position.
Ability to read and understand simple English.
Must have the ability to interact with guests in a friendly, courteous, and polite manner. This will include initiating contact with guests within 10 feet -- i.e., smiling, saying 'Good Day', or offering assistance when needed.
Must feel comfortable when around large groups or speaking to a guest, as needed.
Understands the importance of providing customer service and that 'The Magic is in the Details.'
All other duties and responsibilities as assigned.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty with energy and enthusiasm. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION AND/OR EXPERIENCE
One to two years of custodial/janitorial/meeting set experience in hotels, hospitals, offices, or event requisition conversion experience relative to a commercial facility preferred.
SKILLS AND ABILITIES
Must have ability to become familiar with facility floor plan and acquainted with all sections of the facility. Upon training, must possess ability to operate machinery used by department (such as scrubbers, pallet jack, chair carts, trash compactor, cardboard baler, and vacuum cleaners and extractors). This position requires the ability to communicate well with all individuals and work as a team player.
PHYSICAL DEMANDS
Exposure to adverse weather conditions and to various cleaning chemicals. Must have the ability to work flexible/irregular hours. Position requires extensive walking, heavy lifting, climbing, carrying, stooping, crawling, equipment operation both indoors and out, and the ability to lift and/or move up to 50 pounds.
NOTE:
The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.
Auto-ApplyClient Service Representative
Service specialist job in Rochester, MN
Old National Bank has been serving clients and communities since 1834. With $50 billion in total assets, we are a regional powerhouse deeply rooted in the communities we serve. As a trusted partner, we thrive on helping our clients achieve their goals and dreams, and we are committed to social responsibility and investing in our communities through volunteering and charitable giving.
We continually seek highly motivated and talented individuals as our people are critical to our success. In return, we offer competitive compensation with our salary and incentive program, in addition to medical, dental, and vision insurance. 401K, continuing education opportunities and an employee assistance program are also included in our benefit suite. Old National also offers a variety of Impact Network Groups led by team members who are passionate about driving engagement, creating awareness of diverse backgrounds and experiences, and building inclusion across the organization. We offer a unique opportunity to join a growing, community and client-focused company that is firmly rooted in its core values.
Responsibilities
We are currently hiring for a Client Service Representative. We are seeking individuals who are customer focused and have a strong desire to help our clients meet their financial objectives. Whether you have several years of banking or are new to the banking industry, we want to help you reach your personal and professional goals.
A Client Service Representative position is a key customer service position within the company. This position provides a variety of duties to include introducing bank products and services to customers, participating in the sales program, processing debit and credit transactions and assisting with customer relation issues. This person is also responsible for ordering and shipping all cash for the banking center, and CTR record keeping. Client Service Representative has the additional responsibility of managing the banking center vault which includes; balancing the vault, disbursing cash to other designated team members and ordering/shipping currency as needed. This position may also have the responsibility of opening new accounts.
Salary Range
The salary range for this position is $17.00/hr. - $27.50/hr.. Final compensation will be determined by location, skills, experience, qualifications and the career level at which the position is filled.
Our ideal candidate will possess the following skills:
* High school diploma or GED required
* 2-3 years of cash handling experience
* Excellent customer service skills
* Excellent balancing record
* Good organizational skills and attention to detail
* Ability to lift heavy boxes of coin
Old National is proud to be an equal opportunity employer focused on fostering an inclusive workplace and committed to hiring a workforce comprised of diverse backgrounds, cultures and thinking styles.
As such, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, status as a qualified individual with disability, sexual orientation, gender identity or any other characteristic protected by law.
We do not accept resumes from external staffing agencies or independent recruiters for any of our openings unless we have an agreement signed by the Director of Talent Acquisition, SVP, to fill a specific position.
Our culture is firmly rooted in our core values.
We are optimistic. We are collaborative. We are inclusive. We are agile. We are ethical.
We are Old National Bank. Join our team!
Auto-ApplyOperations Specialist
Service specialist job in Stewartville, MN
Job DescriptionHALCON Furniture, located in Stewartville, MN, manufactures award-winning, modern office furniture of the highest quality. To meet increased demand for our innovative products, we are currently seeking an Operations Specialist to join our growing company. The ideal candidate will embrace the opportunity to contribute to the manufacturing team and bring a positive attitude and strong organizational skills to a dedicated, fast-paced team.
Essential Duties:
Provide clerical and administrative support within a manufacturing environment.
Coordinate, schedule, and attend leadership meetings.
Collect, analyze, and accurately enter data to support reporting needs.
Prepare clear and concise status reports, documents, and presentations.
Monitor, track, and trend plant issues, escalating as needed.
Record and maintain accurate meeting notes.
Support and help drive lean initiatives and continuous improvement efforts.
Set up training materials and assist with employee training sessions.
Contribute to, and sometimes lead, small-scale projects, ensuring timely completion.
Qualifications:
Expertise and/or working knowledge of manufacturing.
Strong verbal and written communication skills.
Attention to detail.
Good Interpersonal skills for working with a diverse group of hourly and salaried employees.
Able to manage self to accomplish tasks and achieve set goals.
Must be familiar with Microsoft Office applications, including data entry.
One year of manufacturing experience is preferred.
Salary Range:
The starting hourly rate for this position is $25.00 - $28.00. Applicants with skills and experience above the starting requirements are encouraged to apply to this posting or contact a member of the HALCON HR team.
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Deposit Operations Specialist I
Service specialist job in Winona, MN
This is a fast-paced, client-centric, role with a mix of client service (over the phone) and back office work in a supportive team environment. Consider joining Team WNB!
As a Deposit Operations Specialist I, your primary function will be supporting our clients over the phone. In addition to client calls, you will be responsible for verification of all new accounts and maintenance on deposit accounts, indexing of documents into Synergy, and deposit account asset verifications. You will work closely with Deposit Specialist Support II staff and Electronic Banking Specialists.
Essential Functions:
Customer Service 75%
Provides client support over the phone to address and resolve customer inquiries
Provides client support for all account access devices offered by the Bank
Assists with fraud education for clients
Operations 20%
Reviews closed account report daily to ensure that related products are closed.
Verifies the accuracy of all new deposit accounts, ATM/Debit cards, telephone transfers, new and deleted stop payments, and deposit and CIF maintenance according to set procedures
Indexes signature cards, account maintenance, and other account documentation into Synergy
Completes external account verification requests
Backs up Deposit Operations Department coworkers as assigned
Additional Duties and Responsibilities 5%
Serves on Bank committees as needed
Other job related duties necessary to carry out the responsibilities of this position
Participates in internal and external training and development opportunities as required
Requirements
Work Relationships and Scope:
Has regular contact with clients and co-workers. Occasional contact with suppliers/vendors. Works regularly with highly confidential business and client information. Occasionally participates in bank committees and events.
Performance Dimensions:
Quality, accuracy, reliability, thoroughness and timeliness of work performed and services provided to clients and co-workers; customer satisfaction with services provided; strong attention to detail; meets established deadlines; keeps Bank and client information confidential; demonstrates friendly and helpful approach and attitude toward internal and external clients. Effectively communicates and develops good working relationships with all co-workers and clients; professional workplace appearance and conduct; honesty and integrity in all client and co-worker communications; reliability in reporting to work regularly and on time; understands Bank policies and procedures and applicable state and federal regulations. Participates in training and appropriate professional development. Multi-tasks and effectively manages varying duties throughout the workday. Demonstrates professionalism, commitment to the job, and loyalty to the bank.
Knowledge, Skills and Abilities:
A High school diploma or equivalent with emphasis on business related coursework required. A minimum of 1+ years customer service experience required. Must possess courteous and professional customer service attitude; excellent verbal and strong written communication skills for interacting professionally with clients (both pleasant and difficult situations) and relating to other co-workers; ability to maintain the integrity of highly confidential client and Bank information. Must possess technical ability to input and retrieve computerized information; strong organization skills; basic mathematical skills (add, subtract, multiply, divide, fractions, percents, decimals); legible handwriting; effective problem solving and research skills. Must possess ability to deal effectively with time pressures and stress that can change hourly depending on level of client activity.
Working Conditions:
Work is performed largely in an office environment with minimal chance for personal injury. Occasional out-of-town and overnight business travel (air or auto) is required for business and education. Regular mental and visual concentration for computer usage required. Frequent use of the telephone. Frequent repetitive use of keyboard for approximately 7-8 hours per day. Frequent repetitive fingering of documents. Requires ability to receive and provide detailed information through verbal communication. Requires near- and mid-range vision. Will alternate sitting, standing, and walking throughout work shift. Bend, turn, lift, and carry up to 20 pounds of documents and office supplies. Climb stairs. Occasional exposure to significant work pace. Work is performed generally during regular business hours with minimal expectation of overtime.
Equipment Used:
Operates personal computer in a Windows environment for word processing, spreadsheets, e-mail, internet, and other bank specific software. Operates Silverlake, core banking system. Utilizes a variety of office equipment including: computer printer, ten-key calculator, fax, copy machine, and multi-line telephone.
EEO/AA Employer/Vets/Disability
Salary Description $37,217.71-$52,542.65 Per Year
Content and Service Specialist
Service specialist job in Rochester, MN
Why Mayo Clinic Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans - to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic.
Benefits Highlights
* Medical: Multiple plan options.
* Dental: Delta Dental or reimbursement account for flexible coverage.
* Vision: Affordable plan with national network.
* Pre-Tax Savings: HSA and FSAs for eligible expenses.
* Retirement: Competitive retirement package to secure your future.
Responsibilities
The Content and Service Specialist for Business Development (often referred to as Mayo Clinic Ventures) develops and coordinates visually engaging promotional, marketing and strategic reporting materials for external audiences, internal stakeholders and potential business partners. This creative role emphasizes an eye for design, storytelling and brand-aligned visual communication to enhance visibility and engagement across platforms, including social media and professional networks such as LinkedIn.
The specialist manages a dynamic content inventory including healthcare innovation stories, technology portfolio presentations, startup and agreement summaries and other digital and print assets, ensuring all materials are accurate, cohesive and consistent with Mayo Clinic's brand standards.
Responsibilities include developing and implementing content and design strategies that support departmental objectives, collaborating with colleagues to create compelling visual and digital materials and monitoring the effectiveness of marketing initiatives. The specialist assists in the management of the department's online presence and social media channels, creating visually impactful content to strengthen engagement and brand awareness.
Qualifications
A bachelor's degree in marketing, communications, advertising, business, graphic design, or related field is required, along with a minimum of three years of professional experience in content creation, marketing, communications, or related area. Candidates should demonstrate proficiency with digital marketing tools and platforms and have familiarity with healthcare and scientific terminology.
The ideal candidate is a creative, resourceful communicator who can produce concise, well-written and visually engaging materials across digital and print channels. Experience with graphic design and visual storytelling, along with the ability to adapt content for various audiences and formats.
This role requires the ability to manage multiple projects in a complex environment, exercising initiative, analytical thinking and strong organizational skills. Candidates must demonstrate professionalism, confidentiality and collaboration, as well as strengths in problem-solving, critical thinking, active listening and presentation skills.
Experience or familiarity with technology transfer, commercialization, intellectual property management, startup formation, venture financing, or business development is preferred. A high degree of motivation, flexibility, and creativity, paired with the ability to work both independently and collaboratively, is essential for success.
Must live within driving distance of the Rochester, MN campus.
Exemption Status
Exempt
Compensation Detail
$74,859 - $104,811 / year
Benefits Eligible
Yes
Schedule
Full Time
Hours/Pay Period
80
Schedule Details
8 am - 5 p.m. CT This vacancy is not eligible for sponsorship/ we will not sponsor or transfer visas for this position. Also, Mayo Clinic DOES NOT participate in the F-1 STEM OPT extension program.
Weekend Schedule
Not Applicable
International Assignment
No
Site Description
Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is.
Equal Opportunity
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Learn more about the 'EOE is the Law'. Mayo Clinic participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization.
Recruiter
Julie Melton
Client Contact Center Representative
Service specialist job in Owatonna, MN
Who is Federated Insurance? At Federated Insurance, we do life-changing work, focused on our clients' success. For our employees, we provide tremendous opportunities for growth. Over 95% of them believe our company has an outstanding future. We make lives better, and we're looking for employees who want to make a difference in others' lives, all while enhancing their own.
Federated's culture is grounded in our Four Cornerstones: Equity, Integrity, Teamwork, and Respect. We strive to create a work environment that embodies our values and commitment to diversity and inclusion. We value and respect individual differences, and we leverage those differences to achieve better results and outcomes for our clients, employees, and communities. Our top priority in recruitment and development of our next generation is to ensure we align ourselves with truly exceptional people who share these values.
What Will You Do?
As a Representative, you will work directly with customers and sales representatives to answer questions, fulfill service requests and advise on insurance coverage and pricing options. We are looking for someone with effective and energetic phone skills, problem solving and prioritizing skills, combined with a genuine desire to help others and create an exceptional customer experience. An insurance background is not required - we provide excellent training!
Additional Qualifications Needed:
* Minimum of a two-year degree or equivalent experience
* Prior experience and excellent skills in customer service and phone communications
* Excellent communication and interpersonal skills
* Ability to balance multiple tasks and changing priorities with high attention to detail
* Strong analytical and problem-solving skills
* Ability to work effectively in a team environment
* Strong keyboarding skills and ability to work with multiple computer applications
You will go through a 6-8 week classroom training program that begins on Monday, January 26th 2026. The hours during training are 7:30 am - 4:00 pm.
Client Contact Center Representative pay range is $24.40 - $33.00. Starting salary will be $24.40.
What We Offer
We offer a wide variety of ways to support you as a whole, both professionally and personally. Our commitment to your growth includes opportunities for internal mobility and career development paths, inspiring excellence in performance and ensuring your professional journey thrives. Additionally, we offer exceptional benefits to nurture your personal life. We understand the importance of health and financial security, offering encompassing competitive compensation, enticing bonus programs, cost-effective health insurance, and robust pension and 401(k) offerings. To encourage community engagement, we provide paid volunteer time and offer opportunities for gift matching. Discover more about Federated and our comprehensive benefits package: Federated Benefits You.
Employment Practices
All candidates must be legally authorized to work in the United States for any employer. Federated will not sponsor candidates for employment visa status, such as an H1-B visa. Federated does not interview or hire students or recent graduates with J-1 or F-1 visas or similar temporary work authorization.
If California Resident, please review Federated's enhanced Privacy Policy.
Auto-ApplyCustomer Service Representative
Service specialist job in Zumbrota, MN
Job DescriptionDescription:
The Customer Service Representative is responsible for responding to both internal and external customer requests for assistance or information via telephone and email. CSR will provide exceptional customer service resolving customer issues effectively while working in a fast-paced, high-volume environment.
Essential Duties & Responsibilities:
Takes incoming calls and makes outbound calls to and from customers to address and resolve requests and concerns such as warranty questions, return good authorizations, call tags, etc.
Create and maintain various internal Company reports including sales spreadsheets, returns, international documents required for shipping, UPS tracking, and others.
Examine records and related documents and correspondence to address questions or concerns effectively. Follow up with Customers to ensure satisfaction and resolution.
Communicate with other departments such as Shipping/Receiving, Accounting, and Purchasing as needed to address customer questions, requests, or complaints.
Exercises discretion and judgment and draws on a detailed understanding of the company's policies and practices in resolving customer issues.
Daily reconciliation through various portals confirming receipt, invoice, estimated shipping times, tracking, and related necessary data
Respond to work requests from department staff in a timely and accurate manner
Requirements:
Preferred Education and Experience:
High school diploma or equivalent required. Some college coursework is preferred.
1+ year experience in a customer service role for a medium or large size corporation
Proficiency using Microsoft Office products including Excel, Outlook, and Word.
Experience with Great Plains a plus.
Experience with an ERP system
Experience with a CRM
Knowledge and Personal Attributes:
Strong organizational and communication skills, with a team-orientated philosophy, and problem-solving skills.
Have extraordinary telephone etiquette and be able to communicate effectively with internal and external customers.
Strong attention to detail as well as accurate data entry skills.
Ability to prioritize and handle multiple assignments at any given time while maintaining commitment to deadlines.
Ability to understand issues and make systematic and rational judgments based on relevant information.
Comfortable using the following tools continually: computer, 10 key, telephone, copier, and fax.
The ability to multitask is a must.
DME Sales & Service Specialist
Service specialist job in Winona, MN
DME Sales and Service Specialist DME 0.9 FTE, 72 Hours Per Pay Period Hours scheduled between 8 am and 5 pm, Monday through Friday Weekends: No Holidays: No On Call: No The DME Sales and Service Specialist is responsible for the sales, service, delivery, and education of durable medical equipment to the customers of Winona Home Medical.
Essential Duties & Responsibilities:
* Assist patients in the selection of available DME products.
* Demonstrate and explain DME equipment for in-home use and obtain appropriate documentation. Complete pick-up and sanitation of equipment as needed.
* Perform maintenance and repair of DME products per manufacturer's guidelines.
* Assemble equipment and stock the retail sales floor.
* Assist with the DME order intake process.
* Contact eligible patients for monthly/quarterly resupply orders.
* Perform POS transactions, along with opening and closing duties.
* Answer customer inquiries and process patient payments via phone and walk-ins.
* Other duties as delegated by management.
Supervisory Responsibilities:
No direct reports.
Essential Skills and Experience:
Required:
* Effective interpersonal, time management, and organizational skills
* Excellent customer service skills
Preferred:
* Associate's degree in a related field of study.
* Experience in DME products and services
* Basic computer skills
Summary of Benefits at Winona Health:
At Winona Health, we are dedicated to offering a comprehensive and affordable benefits package for our employees and their families. While benefits may vary based on employment classification and job status, the following key benefits are available:
Health Insurance: Options for medical, dental, and vision coverage, as well as mental health support and wellness incentives
Income Protection: Short and long-term disability, plus additional benefits like accident, critical illness, hospital indemnity, legal assistance, and identity protection plans
Retirement Planning: Access to a 403(b) retirement plan with employer contributions once eligibility requirements are met
Work/Life Balance: Flexible scheduling, paid time off, and earned sick time to support personal well-being
Education & Development: Paid training, tuition reimbursement, scholarships, and sponsored seminars to foster both personal and professional growth
Employee Discounts: Special offers with local businesses, including the YMCA and cell phone providers
For more details or specific information, visit our website or contact Human Resources
Internal Applicant Policy:
It is the policy of Winona Health to work with employees in an equitable fashion regarding promotions, transfers, and position reclassifications.
Any employee wishing to apply for another available position at Winona Health must submit an application for consideration through the internal application portal. Employees requesting to change positions should have successfully completed at least six (6) months in their current position. Employees currently in the formal disciplinary process may be required to meet with the Director of Human Resources to determine eligibility to request transfer. The employee's past performance, experience, training and qualifications will be considered in transfer/hiring decisions. Consideration for transfer or promotion is not a guarantee of transfer or promotion. Employees may be given a chance to interview for a position when they meet the minimum position qualifications.
Disclaimer:
Winona Health is an equal opportunity employer. Winona Health does not refuse to hire, discharge, or discriminate against a person with respect to tenure, compensation, terms, upgrading, conditions, facilities, or privileges of employment because of race, color, creed, religion, sex, age, national origin, marital status, genetic information, status with regard to public assistance, membership in a local discrimination commission, sexual orientation, disability, veteran status, or any other prohibited basis of discrimination under applicable local, state, or federal law. Winona Health does not tolerate retaliation against any employee, patient/resident, physician, or other individuals pursuing concerns regarding Civil Rights issues. Winona Health adheres to ALL pertinent governmental policies and legislation including the Civil Rights Act of 1964, Title VII, as amended, and the Minnesota Human Rights Act.
SMC Instrument Processing Specialist
Service specialist job in Rochester, MN
This position is responsible to ensure that all surgical instrument sets and equipment are properly maintained. Responsible for tracking lost and broken instrumentation and maintenance of digital records of instrumentation in Instrument Tracking System software. Performs weekly missing instrument audit reports. Ensures that these responsibilities are carried out according to established directions designated in procedure manual. Functions as a team member, supporting department activities providing for optimal instrument and equipment processing. Functions as a patient advocate. Responsible for performing delegated activities to support the operating room team in the care of the surgical patient.
High school graduate or GED or three years instrumentation experience in a hospital setting. Certified Central Service Technician certification required within 18 months of hire. Instrument Specialist Certification preferred.
Additional Qualifications:
Successful completion of a vocational program for Central Service, preferred. Technician or equivalent education/work experience, preferred. Good computer knowledge, good working knowledge of Power Point and SPM. Good interpersonal skills. Good verbal and written communications skills (English). Self-motivated, able to work independently with little or no supervision.
License or Certification:
Healthcare Sterile Processing Association (HSPA) Certification as a Central Processing Technician (CRCST) within 18 months of hire.
Auto-Apply