Service specialist jobs in Rockford, IL - 679 jobs

Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Store associates Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store's sales goals. This position is eligible for health benefits, such as medical, dental and vision coverage, Flexible Spending Accounts (FSAs), disability coverage, security, retirement and saving benefits, and more. Additional benefits include a generous time away from work package, including personal leave, paid parental leave, medical leave, vacation, holidays, among other benefits. For more information about our benefits, visit **************************** Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's customers, staff, employees, vendors, contractors, and the general public. The individual selected for this role will be expected to work at Store #3201 located at 120 N. Randall Road Lake in the Hills, IL 60156. This store is part of a POD of stores. The candidate in this role will be asked to work at the following locations: Huntley Store 1793, Crystal Lake Store 3157, McHenry Store 3227, and Woodstock Store 3436. This role if Full Time. Pay Starts at $18.75 At Sherwin-Williams, our purpose is to inspire and improve the world by coloring and protecting what matters. Our paints, coatings and innovative solutions make the places and spaces in our world brighter and stronger. Your skills, talent and passion make it possible to live this purpose, and for customers and our business to achieve great results. Sherwin-Williams is a place that takes its stability, growth and momentum and translates it to possibility for our people. Our people are behind the strength of our success, and we invest and support you in: Life ... with rewards, benefits and the flexibility to enhance your health and well-being Career ... with opportunities to learn, develop new skills and grow your contribution Connection ... with an inclusive team and commitment to our own and broader communities It's all here for you... let's Create Your Possible What is the Process to get Started? Step 1 - Online Application Find the role(s) that interest you on our Careers page: ****************************** Set aside 15 minutes to create your profile by entering or importing your details from one of our job board partners Step 2 - Digital Interview Upon review of your application, qualified candidates will be invited to complete a digital video interview via HireVue, our interview partner. The interview will consist of a few behavioral based questions You'll be able to record and complete your video interview anytime, anywhere! While you can complete this video interview on your own schedule, we ask that this step be completed within 7 days of receiving an invitation Step 3 - In-Store Interview Your video interview is reviewed by a member of our Recruitment team and our top candidates are invited to meet with our team in a store, specialty wholesale branch, floorcovering facility or delivery service terminal. At Sherwin-Williams, part of our mission is to help our employees and their families live healthier, save smarter and feel better. This starts with a wide range of world-class benefits designed for you. From retirement to health care, from total well-being to your daily commute-it matters to us. A general description of benefits offered can be found at ****************************. Click on "Candidates" to view benefit offerings that you may be eligible for if you are hired as a Sherwin-Williams employee. Compensation decisions are dependent on the facts and circumstances of each case and will impact where actual compensation may fall within the stated wage range. The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. The wage range, other compensation, and benefits information listed is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable federal, state, and local laws including with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act where applicable. Sherwin-Williams is proud to be an Equal Employment Opportunity employer. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract. As a VEVRAA Federal Contractor, Sherwin-Williams requests state and local employment services delivery systems to provide priority referral of Protected Veterans. Please be aware, Sherwin-Williams recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information like national identification numbers, date of birth, or bank account numbers during the application process. Ensure high levels of customer satisfaction through excellent sales service Assist customers in person and over the phone by determining needs and presenting appropriate products and services Build productive trust relationships with wholesale and retail customers Process sales transactions accurately and consistent with policies and procedures Follow and achieve sales goals on a monthly, quarterly, and yearly basis Maintain precise work order files and formulas Pull appropriate products from the sales floor or warehouse Tint and mix products, as needed, to customer specifications Stock shelves and set up displays Clean store equipment Load/unload delivery trucks Assist in making deliveries, as needed Maintain in-stock and presentable condition assigned areas Remain knowledgeable on products offered and discuss available options Comply with inventory control procedures Suggest ways to improve sales Minimum Requirements: Must be at least eighteen (18) years of age Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future Must be able to read, write, comprehend, and communicate in English Must be able to read, write, comprehend, and communicate in Spanish Must have a valid, unrestricted Driver's License Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation If internal to Sherwin-Williams, you must have received at least a "meets expectations" (3) rating on your most recent performance appraisal If internal to Sherwin-Williams, you must have completed all HR Cloud eLearning courses required for your current position Preferred Qualifications: Have at least a High School diploma or GED Have at least one (1) year experience working in a delivery, retail, or customer service position Have previous work experience selling paint and paint related products Have previous work experience operating tinting and mixing equipment

Respond to inquiries, processing orders and handling complaints in a prompt, courteous, and efficient manner. Other responsibilities include greeting visitors, telephone responses, scheduling and various other clerical duties. May handle and resolve Customer Service Representative, Customer Service, Representative, Manufacturing, Retail

Job Title: Business Services Support Specialist Industry: Global Manufacturing Pay: Between $45000 - $48000 / Year based on years of experience Benefits: FREE health and dental insurance for the employee About Our Client: A global manufacturing company located in Huntley, IL, is seeking a Business Services Support Specialist to join their collaborative and friendly Customer Service support team. This is an excellent opportunity to work in a supportive environment with strong internal communication and growth potential. Job Description: The Business Services Support Specialist will assist customers with quotations, orders, and issue resolution while maintaining seamless communication with internal departments. The role also involves coordinating inventory levels, shipment updates, and product changes to ensure customer satisfaction. Key Responsibilities: Prepare and process customer quotes and forward to Sales or directly to customers Monitor quote processing to ensure timely and accurate execution Respond to routine customer inquiries in a professional and courteous manner Assist with establishing new customer accounts via phone, email, or in coordination with Sales Create documentation with customer specifications for Engineering, Finance, and Quality departments Perform and monitor CRM entries, including those entered by Sales Coordinate and communicate updates regarding inventory levels, shipments, and products Qualifications: Bachelor's degree required Minimum 1 year of corporate experience in business services, customer service, or purchasing Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) Strong CRM experience and familiarity with tracking metrics Excellent written and verbal communication skills This role will evolve into an Inside Sales Role, need to comfortable on the phones Additional Details: This is a full-time, onsite role in Huntley, IL. The ideal candidate is detail-oriented, team-focused, and capable of multitasking in a fast-paced environment. Perks: Excellent benefits: FREE health and dental insurance for the employee Yearly Reviews, free coffee and snacks each day Collaborative work environment with 100% in office schedule Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.

Who We Are At Old Second, you're first! For more than 150 years, Old Second has consistently put businesses and individuals throughout the Chicago area first, and we're only getting started. With great employees we've grown from a single location in the back of a general store to 50 locations and over $6 billion dollars in assets. At Old Second we embrace values that foster an environment of community and growth. Recently, we've been voted a Forbes Best-In-State Bank for Illinois by our customers. Be a part of something big as we continue our growth story together! Position Overview This position is responsible for meeting sales and service goals by handling incoming customer calls, emails, web chats, and/or web cases, and resolving issues relating to new or existing accounts in a high-volume call center environment. The Senior Representative will have a proven track record of meeting and exceeding sales and service goals. Essential Job Functions - All Levels Meet and exceed sales and service goals by actively engaging in the referral and product generating process including maintaining and exceeding an industry standard service level, meeting individual sales referral goals and utilizing sales and customer service software. Handle customer calls, emails, web chats, and/or web cases efficiently and accurately regarding (but not limited to) balance and check inquiry, perform research when necessary, fund verifications, input customer account transfers, process check orders, work with various ATM transactional software, provide Online Banking support, and other misc. requests. Maintain advanced knowledge of Old Second products and services including both internal and legislated compliance and policy and procedures. Additional Responsibilities - Senior Level Maintain flexibility to resolve escalated Support Center issues including handling irate customers and complex operational or service issues. Maintain availability to assist in the training of new Support Center Representatives. Minimum Requirements - All levels High school diploma (or equivalent) and one year or more of related experience (banking, cash handling, customer service and/or sales, office, etc.); or equivalent combination of education and experience. Must work onsite to perform responsibilities of this position. As a condition of employment, employees are required to acknowledge and agree to, in writing, call monitoring and recording for customer quality and performance standards upon hire. Minimum Requirements - Senior Level High school diploma (or equivalent) and two years or more of related experience (banking, cash handling, customer service and/or sales, office, etc.); or equivalent combination of education and experience. Competencies Excellent phone skills including customer service and sales Professional oral, written and interpersonal skills Collaborative and team oriented; works well with others Strong computer skills Preferred, but not required Knowledge of the Jack Henry system a plus Some college a plus Previous Customer Service experience Bilingual a plus NOTE: This job description is not intended to be all-inclusive. Employee may perform other duties as assigned to meet the ongoing needs of the organization. Note: Job levels and hiring decisions are based upon both the business needs of the department and the qualifications of the incumbent. In some cases, an incumbent may meet the requirements of a Senior level but may be hired in at a lower level based upon business needs and staffing dynamics. Location Details This position is considered a hybrid role. With management approval, an incumbent may work a combination of remote and onsite work to perform the regular responsibilities of the role. Actual schedule requirements may vary based upon business needs. Onsite work may be performed at the following location(s) 75th - Darien , North Aurora, Oakbrook - 1515 W 22nd Street, Westmore - Lombard, IL Compensation & Benefits Customer Service Support Center Rep Base pay: $19.50 - $25.00 Senior Customer Service Support Center Rep Base Pay: $20.50 - $27.00 Variable Pay: Eligible to participate in the Retail Incentive Plan. Payment varies based upon sales/service performance. Old Second is committed to fair and equitable pay practices. Pay is dependent upon the pay range and the incumbent's knowledge, skills and experience. Benefits: How We Support You - Old Second Thanks for considering Old Second!

Domino's Pizza is hiring immediately for Delivery Drivers to join their team! Job type: Full time and Part time, Permanent Do you know why Domino's Pizza hires so many drivers? Well, aside from the fact that our delicious pizza is the perfect solution for dinner for families all across the nation - we do it because we can. What do we mean by that, you ask? We mean that we offer a great flexible schedule that offers the hours you're looking for. That means you're free when you need to be. You'll have plenty of time left over for school, to hang with your friends, or whatever. Even if you need a second job for some extra cash, Domino's Pizza is the perfect place for you. We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first! Right now Domino's is looking for qualified Drivers to staff stores in your area! We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, apply online. We're bound to have just the thing for you. Job responsibilities are (but not limited to): Deliver our products to our amazing customers Provide excellent customer service and leave a great lasting impression on our customer Put orders together and ensure they are packaged safely for delivery Ensure quality of product meets standards before getting delivered to the customer Ensure vehicle is in safe working order before deliveries Take orders over the phone/by web Prepare and package food products to standard Deliver flyers/hangers along your route Benefits of working at Domino's Pizza: Company Car Available! Fun working environment Flexible schedules Competitive wages PLUS GENEROUS TIPS Store discounts Free uniforms Domino's is an equal opportunity employer. At Domino's Pizza, Our Most Important Ingredient is Our People! We offer employment opportunities within our franchise stores. Take the first step in joining our team, and you'll find opportunities you won't find anywhere else in the industry!

Customer Support Agent I - Bilingual Location: Janesville, WI At First Mid, base salary is one component of our Total Rewards program. Exact compensation is determined by factors such as (but not limited to) education, skills, internal equity, and experience. This position offers additional compensation in the form of discretionary short-term incentives (i.e. bonus, incentives, and/or commission). Benefits for this role include comprehensive healthcare, well-being benefits, paid family leave as well as generous paid time off. Total Rewards also include banking perks, tuition reimbursement, an Employee Stock Purchase Plan, and a 401K plan with company match. Incentives and benefits are subject to eligibility requirements. At First Mid, we aim to make our customers feel valued, satisfied, and understood. We will achieve this by developing a personalized relationship with our customers and by asking questions to create a customized solution based on their needs and throughout their stages of life. We will create clients for life by adhering to our core values and our service standards. Responsibilities include, but are not limited to: Assisting callers with questions & account inquiries by providing them with accurate information in a professional and courteous manner in accordance with our customer service standards. Service customers over the phone with accuracy and efficiency within policy guidelines. Create a quality service experience by ensuring timely resolution and follow-up to customer needs. Solicits assistance from management as needed. Seeks management approval for requests outside of their approved level. Notifies management of suspicious and questionable activity. Adheres to all bank compliance, security and operational policies and procedures. Performs changes to existing accounts as requested by the customer. Transferring request that are outside the scope of the CSC to the appropriate individual or department for assistance. Proactively looks for ways to improve processes that will improve the customer's experience and communicate those ideas to management. Maintains professional appearance and conduct within the guidelines set forth in Employee Handbook and/or First Mid policies. Ensuring all customer interactions & documentation follow bank policy & regulations, while maintaining customer confidentiality. Identifies and recommends products and/or services to best meet the needs of the customer. Educates and encourages customers to use alternate delivery systems such as ATM, Debit Card, Online, and Mobile Banking. Actively seeks out and maintains basic product knowledge of all banking products through training courses, meetings, corporate communications, etc. Complete other specified duties as assigned. Qualifications Education: High School Diploma/GED required. Experience: 1+ year of customer service experience and/or previous experience working in a financial institution preferred. Previous contact center experience preferred. Skills: Proficient in usage of Microsoft Office and computer application Strong organizational and communication skills, both oral & written. High level of interpersonal skills to interact with customers and potential customers in professional manner. Ability to work additional hours or hours outside of the departmental operating hours as needed. Total Rewards: Competitive health, dental & vision coverage with HSA match 401(k) with employer match + Employee Stock Purchase Plan Generous PTO, paid holidays & parental leave Tuition reimbursement & performance-based bonuses Visit our Total Rewards page to see our full list of benefits First Mid Bancshares, Inc. is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation, protected veteran status, or any other applicable federal or state-protected classification. THIS JOB DESCRIPTION DOES NOT CONSTITUTE A CONTRACT FOR EMPLOYMENT LP123 Pay Range: $18.00 - $19.62 per hour Apply for this Position

Actively seeking a bi-lingual client service representative, career planner or recruiter. Applicants should be comfortable working in a fast-paced office. Responsibilities include: placing people in well-matched employment opportunities, passionately connecting people with the right careers, handling the needs of customers and assisting them as necessary. Includes holiday pay, PTO, and generous benefits.

Description EMBRACING ABILITIES. EXPANDING POSSIBILITIES. At Easterseals Serving Chicagoland and Greater Rockford (ECR), we are committed to two often interconnecting pillars of work: early learning and disability. Through these pillars, we transform the lives of early learners and individuals of all abilities through access to expert educational, family, and community support. As an affiliate of America's largest nonprofit health care organization, we have proudly served the communities and families of Chicagoland and Greater Rockford since 1936. For more information about our organization, please visit us online at *************************** The Clinical Service Specialist (Part-Time) provides direct clinical and therapeutic services to individuals and families, with an emphasis on autism assessments, social skills development, and evidence-based interventions. This role helps design and lead group and individual programs, conducting training to parents, family members, caregivers, and professionals, monitoring progress using robust data collection methods, and ensuring high-quality documentation. The Clinical Service Specialist has a significant hand in outcome evaluation and quality improvement, contributing to both clinical care and program operations. This position is based at our Easterseals Rockford location, 303 N. Main St., Suite 511, Rockford, IL 61101. MAJOR FUNCTIONS/ACCOUNTABILITIES: Coordinate and conduct autism assessments and screening, documenting results and ensuring timely follow-up. Complete and manage intake and referral processes using the TAP database, ensuring data accuracy and completeness. Organize and facilitate social theater groups, reviewing intake packets and assigning participants to appropriate cohorts. Prepare clear, timely progress notes for each group and individual sessions. Develop, distribute, and analyze participant satisfaction surveys, synthesizing results to inform future programming. Plan and deliver RUBI Curriculum sessions with parents, tracking attendance and session outcomes. Work with families to develop individualized, goal-oriented parent training and consultation plans; monitor and report progress over time. Design and present autism trainings on a range of topics for families, staff, and community members. Attend and contribute to quarterly TAP meetings, sharing insights from service delivery and data analysis activities. Create and distribute the monthly “What's On TAP” E-Newsletter, using engagement metrics to refine content. Participate in ongoing staff development and continuing education. Collaborate with the team to analyze service outcome data, produce summary reports, and participate in program quality improvement initiatives. Reports directly to and collaborates closely with the Program Manager II on program development, data review, and quality assurance initiatives. Maintains open communication for mentorship and feedback, supporting professional growth and alignment with program goals. Schedule and manage group sessions, including initial start dates and future programming. Track participant interest and attendance trends; anticipate actual participation while promoting full engagement. Promote inclusive practices that reflect diversity, equity, and inclusion in all client interactions and service delivery. Document program schedules, attendance, and outcomes for internal reporting and grant compliance. Flexible hours may be required to accommodate program needs. Complete all other duties as required by program and organizational needs. Requirements Qualifications: Master's degree (preferred) in Social Work, Psychology, or related field. Demonstrated experience in outcome monitoring or data-driven program evaluation is a plus. Excellent organizational and communication skills. Proven ability to work collaboratively in a multidisciplinary team. Experience Required: At least three years of direct experience working with individuals with autism spectrum disorder and their families. Vehicle/Transportation Requirements: Valid driver's license. Auto insurance. Reliable vehicle. Skills/Abilities: Proficient in multitasking in a fast-paced, dynamic environment. Strong interpersonal skills and comfort working with diverse populations. Competence in managing numerous projects independently and efficiently. Must have the ability to work well with all levels of the organization. Strong verbal and written communication skills. Outstanding organization skills, with rigorous attention to detail. Technologically adept - comfort, familiarity, and ability to learn and use a variety of computer applications. Intermediate-level knowledge of Microsoft Word, PowerPoint, Teams, Outlook, Excel, and Canva. Ability to use internet browsers and video conferencing. Ability to collect, organize, and analyze basic program and clinical data for reporting and quality improvement. Willingness to adapt and pitch in as needed to meet evolving program goals. ADA: Easterseals will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990. Unless exempted by the Americans with Disabilities Act, all persons hired for this position are required to possess the ability to perform the physical tasks necessary to treat clients, i.e., bending, floor-sitting, etc., as well as to have the ability to lift up to 50 pounds frequently. Salary Description $25.19 - $31.49/Hourly

**Country:** United States of America ** Onsite **U.S. Citizen, U.S. Person, or Immigration Status Requirements:** U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract. **Security Clearance:** None/Not Required At Collins Aerospace, our customers are at the core of our business and meeting each of their unique needs is the key to our success. The Customer & Account Management organization plays a critical role at Collins Aerospace both internally and externally. We provide executive-level support to major original equipment manufacturers and defense customers and support our Strategic Business Units (SBUs) by augmenting key relationships and maintaining an excellent customer experience. Internally, we develop and support our SBUs by strategically planning and capturing future growth opportunities while ensuring customer satisfaction. If you want to advance your career while contributing to a vision that helps our customers redefine the aerospace industry, then consider landing here! **This position is for an established Service Contract & Warranty Military Administrator professional. Responsible for advising customers on basic contractual rights, analyzing data, and developing simple bids and reports related to service contracts and product warranties.** **Primary Responsibilities:** + Examines estimates of material, equipment services, production costs, performance requirements, and delivery schedules to ensure accuracy and completeness. + Develops bids and prepares process specifications, progress and other reports related to service contracts and product warranties to ensure that established quality and customer satisfaction goals are achieved. + Conducts contract and warranty administration and customer contact activities to provide for proper contract fulfillment in accordance with company policies, legal requirements, and customer specifications. + Order Entry - Responsible for Sales Order Induction + Prepare Quotations in SAP and sends quotes to customers as required + Conduct proper Contract and Purchase Order review + Prepare and send weekly status reports to customers + Advises management of contractual rights and obligations + Work with Operations to ensure delivery schedules are met per customer requirements + Constant customer interface/communication (Internal and External) + Interface with Program Management + Analyze data and updates SAP + Maintains historical information + Work with various Government systems to fulfill order entry and execute transactions + Takes responsibility for record retention and filing, including sales order close-out + Supports proposal review + Support monthly SIOP by providing logical basis for planning and forecasting + Customer/Account responsibility is military focused (FAR 12, FAR 15 knowledge) **Basic Qualifications:** + Typically requires a University Degree and minimum 5 years prior relevant experience **or** an Advanced Degree in a related field and minimum 3 years of experience **Preferred Qualifications:** + Previous aerospace contract/warranty experience + Advanced degree is preferred + FAR 12, FAR 15 contracting knowledge + Negotiating experience + SAP experience + Expert to advance level in Microsoft Office in Excel (Pivot tables and V Lookups) **What We Offer** Some of our competitive benefits package includes: + Medical, dental, and vision insurance + Three weeks of vacation for newly hired employees + Generous 401(k) plan that includes employer matching funds and separate employer retirement contribution, including a Lifetime Income Strategy option + Tuition reimbursement program + Student Loan Repayment Program + Life insurance and disability coverage + Optional coverages you can buy: pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection + Birth, adoption, parental leave benefits + Ovia Health, fertility, and family planning + Adoption Assistance + Autism Benefit + Employee Assistance Plan, including up to 10 free counseling sessions + Healthy You Incentives, wellness rewards program + Doctor on Demand, virtual doctor visits + Bright Horizons, child and elder care services + Teladoc Medical Experts, second opinion program + And more! **Learn More & Apply Now!** We make modern flight possible for millions of travelers and our military every second. Our major product lines are on-board virtually every aircraft flying. Be it keeping passengers safe with our emergency power generation systems or creating a positive in-flight experience through reliable cabin pressure controls and quieter engines, Power & Controls focuses on delivering a best-in-class experience to our customers. We hire the top people in the industry. Their ideas drive our performance, and their integrity keeps our customers happy. Join us as we take flight! *Please ensure the role type (defined below) is appropriate for your needs before applying to this role. **Onsite:** Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products. Regardless of your role type, collaboration and innovation are critical to our business and all employees will have access to digital tools so they can work with colleagues around the world - and access to Collins sites when their work requires in-person meetings. Apply now and be part of the team that's redefining aerospace, every day. **_As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote._** The salary range for this role is 82,000 USD - 164,000 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills. Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement. Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance. This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply. RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window. _RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act._ **Privacy Policy and Terms:** Click on this link (******************************************************** to read the Policy and Terms Raytheon Technologies is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

Country: United States of America Onsite U.S. Citizen, U.S. Person, or Immigration Status Requirements: U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract. Security Clearance: None/Not Required At Collins Aerospace, our customers are at the core of our business and meeting each of their unique needs is the key to our success. The Customer & Account Management organization plays a critical role at Collins Aerospace both internally and externally. We provide executive-level support to major original equipment manufacturers and defense customers and support our Strategic Business Units (SBUs) by augmenting key relationships and maintaining an excellent customer experience. Internally, we develop and support our SBUs by strategically planning and capturing future growth opportunities while ensuring customer satisfaction. If you want to advance your career while contributing to a vision that helps our customers redefine the aerospace industry, then consider landing here! This position is for an established Service Contract & Warranty Military Administrator professional. Responsible for advising customers on basic contractual rights, analyzing data, and developing simple bids and reports related to service contracts and product warranties. Primary Responsibilities: Examines estimates of material, equipment services, production costs, performance requirements, and delivery schedules to ensure accuracy and completeness. Develops bids and prepares process specifications, progress and other reports related to service contracts and product warranties to ensure that established quality and customer satisfaction goals are achieved. Conducts contract and warranty administration and customer contact activities to provide for proper contract fulfillment in accordance with company policies, legal requirements, and customer specifications. Order Entry - Responsible for Sales Order Induction Prepare Quotations in SAP and sends quotes to customers as required Conduct proper Contract and Purchase Order review Prepare and send weekly status reports to customers Advises management of contractual rights and obligations Work with Operations to ensure delivery schedules are met per customer requirements Constant customer interface/communication (Internal and External) Interface with Program Management Analyze data and updates SAP Maintains historical information Work with various Government systems to fulfill order entry and execute transactions Takes responsibility for record retention and filing, including sales order close-out Supports proposal review Support monthly SIOP by providing logical basis for planning and forecasting Customer/Account responsibility is military focused (FAR 12, FAR 15 knowledge) Basic Qualifications: Typically requires a University Degree and minimum 5 years prior relevant experience or an Advanced Degree in a related field and minimum 3 years of experience Preferred Qualifications: Previous aerospace contract/warranty experience Advanced degree is preferred FAR 12, FAR 15 contracting knowledge Negotiating experience SAP experience Expert to advance level in Microsoft Office in Excel (Pivot tables and V Lookups) What We Offer Some of our competitive benefits package includes: Medical, dental, and vision insurance Three weeks of vacation for newly hired employees Generous 401(k) plan that includes employer matching funds and separate employer retirement contribution, including a Lifetime Income Strategy option Tuition reimbursement program Student Loan Repayment Program Life insurance and disability coverage Optional coverages you can buy: pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection Birth, adoption, parental leave benefits Ovia Health, fertility, and family planning Adoption Assistance Autism Benefit Employee Assistance Plan, including up to 10 free counseling sessions Healthy You Incentives, wellness rewards program Doctor on Demand, virtual doctor visits Bright Horizons, child and elder care services Teladoc Medical Experts, second opinion program And more! Learn More & Apply Now! We make modern flight possible for millions of travelers and our military every second. Our major product lines are on-board virtually every aircraft flying. Be it keeping passengers safe with our emergency power generation systems or creating a positive in-flight experience through reliable cabin pressure controls and quieter engines, Power & Controls focuses on delivering a best-in-class experience to our customers. We hire the top people in the industry. Their ideas drive our performance, and their integrity keeps our customers happy. Join us as we take flight! *Please ensure the role type (defined below) is appropriate for your needs before applying to this role. Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products. Regardless of your role type, collaboration and innovation are critical to our business and all employees will have access to digital tools so they can work with colleagues around the world - and access to Collins sites when their work requires in-person meetings. Apply now and be part of the team that's redefining aerospace, every day. As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote. The salary range for this role is 82,000 USD - 164,000 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills.Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance.This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window. RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act. Privacy Policy and Terms: Click on this link to read the Policy and Terms

Join Chase, where you will have the opportunity to make real innovative impacts to our customers and be part of an innovative and dynamic environment where every day brings new challenges and opportunities. As a Transactions Specialist I within JPMorganChase, you will be responsible for processing transactions which can include moderately complex tasks. You will be expected to adhere to established procedures and guidelines, while maintaining production targets with accuracy. This position offers opportunities to develop skills in critical thinking and problem solving while working under limited direct supervision, in a high efficiency workplace. Job responsibilities Process and clear transactions in accordance with established procedures, ensuring accuracy and efficiency. Respond to customer inquiries and requests, such as balance inquiries and account maintenance, providing a positive customer experience. Utilize automation technologies to optimize transaction processing and account servicing. Refer non-standard problems to supervisor or more senior role, adhering to the protocol for non-routine issues. Maintain up-to-date knowledge of applicable product definitions and operating procedures, including upstream and downstream process flows. Required qualifications, capabilities, and skills Baseline knowledge or equivalent expertise in transaction management, with a focus on processing, clearing, servicing, researching, and settling transactions. Demonstrated ability to follow prescribed instructions and procedures, with minimal variance from guidelines and protocols. Developing proficiency in automation technologies, with the ability to apply these to support and implement transaction optimization initiatives. Developing proficiency in customer experience, with an understanding of how customers interact and perceive a brand or business throughout the entire customer journey. Basic skills in using data analytics to spot transaction trends and improve processes, and in using digital tools for transactions. High school diploma or GED required. Physical requirements: sitting up to 95% of the time, standing up to 10% of the time, lifting up to 5% of the time and up to 50 pounds, walking up to 10% of the time. Preferred qualifications, capabilities, and skills Beginner-level ability to handle conflicts in transactions and use automation to make processes more efficient. Basic experience collaborating with cross-functional teams to ensure accurate transaction reporting and suggest new ideas for improvement. Schedule: Monday - Friday, 3:30 pm - 12:00 am Shift differential: 10% This position may require you to work non-traditional hours and/or additional hours as business needs arise. Work schedule might be subject to change. A Government Security Clearance may be required for this position. This includes, but is not limited to: • Fingerprints • Credit Check • Employment History • Tax Filing History (possibly) • References (possibly) • Proof of U.S. Legal Permanent Residence

Duties & Responsibilities Operations Agent Competencies Customer Service, field phone calls and general office support Creating/ Auditing an Organization in Cargowise ISF filing with US Customs File Opening / Data Entry in Cargowise Cargo Tracking on carrier/ port websites for Air, LCL and FCL Adhere to government regulations that monitor our business (TSA, FMC, DOT, US Customs) Fundamental understanding of international shipping processes Basic knowledge of Incoterms Understanding of different types of bills of lading Communication with customers, international agents, domestic vendors Dispatching trucks for recovery / delivery Issuing Arrival Notices Paying arrival charges Invoicing clients Daily problem resolution Ongoing Logistics and Regulatory Training Vendor rate negotiations Processing/ Auditing invoices for vendor charges Quote clients Setting up/ Coordinating Shipments with partners at origin Handling Triangle Shipment Coordination Operations Specialist I Look up products in the USHTS and on CROSS to check HTS codes Review shipping documents to ensure all required customs data is on the paperwork Communicate with customers and agents to get documentation corrected as needed Process a Single Entry Bond when required Process multi- line commercial invoices through Deep Cognition Entry writing / prep in Cargowise Know the flags for applicable PGAs Understand current Additional tariffs Work with Sales and Senior Ops team members to document Client SOWs Experience & Qualifications Previous experience working with Freight Forwarding Operating Systems Proficient in Microsoft Office Educations High School or equivalent ( 2 years experience ) Associates Degree Bachelor Degree Entry Level 3-4 years of experience Must pass and maintain TSA Security Threat Assessment (STA) for IAC eligibility. Physical Requirements (ADA Compliance) Ability to remain stationary at a desk for extended periods, frequently operating a computer, telephone, and other standard office equipment. Ability to occasionally move about the office to access files, office machinery, or attend meetings; may need to transport parcels or packages up to 10-20 pounds occasionally. Ability to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations. Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer. Ability to observe details on documents and screens, requiring normal or corrected vision for reading and data entry. Reasonable accommodations will be provided to enable qualified individuals with disabilities to perform essential job functions in accordance with the Americans with Disabilities Act. Compensation details: 58240-62400 Yearly Salary PI7ebbc5***********1-39485794

Works Remotely Note: We are currently unable to accept applications from candidates based in California or Washington PRESENCE is a national, natural products broker and service provider that was born from a desire to work in a progressive, vibrant and environmentally conscious industry while building communicative partnerships with other like-minded companies. We are passionate about taking better care of the planet and ourselves, we have high energy, strong standards, strategic vision and are committed to making natural and organic products the standard again. We love to learn, are on-trend and care about our teams and their well-being. A little about this role: The Trade Promotion Services (TPS) Specialist is a trade management expert and strategist who acts as an extension of the finance department for the clients they support. This role requires independent decision-making, financial acumen, strategic judgment, and deep industry knowledge to ensure the effective management and reconciliation of trade spend. TPS Specialists play a critical role in developing and executing trade strategy, reconciling trade deductions, and maintaining financial integrity for their clients. Success in this position requires advanced data analysis and excel skills, deep industry knowledge, and the ability to proactively implement solutions that optimize trade spend efficiency. A day in the life: Trade Software Management - As a TPS Specialist, you serve as a subject matter expert in trade software platforms. You will be responsible for inputting, reconciling, and analyzing promotional events (wholesale and retail) within trade software in a timely manner to accurately classify cleared/approved deductions, open balances, open disputed balances and repaid unauthorized deductions for your assigned business unit. Utilizing either the client's customized software or a recognized industry platform, you will act on the client's behalf to maintain financial integrity in all trade processes. Multi-Brand Portfolio Management & Strategic Execution - You will manage clients with a multi-brand portfolio, requiring a deep understanding of brand promotional groups, pricing strategies, case rates, volume forecasts, Distributor and Retail policies and brand intricacies to implement precise trade practices. Your ability to analyze and manage these components ensures trade funds are properly allocated efficiently and align with the client's financial strategy. Trade Classification & Compliance Expertise - You will apply a comprehensive understanding of Trade vs. Non-Trade classifications, ensuring promotional spending is accurately categorized and reconciled. Additionally, you will navigate wholesale and retail classifications such as Direct vs. Indirect channels, while also differentiating between strategic retailers, planning accounts, and all other accounts to ensure optimal trade management. Dispute Resolution & Financial Risk Management - You will use your expertise and decision-making ability to assess, dispute, and recover unauthorized deductions, working directly with wholesale and retail finance teams. Exercising sound independent judgment, you will identify financial discrepancies, develop resolution strategies, and secure repayments to protect trade fund integrity. Communication & Collaboration - you are expected to have value-added, solution-oriented, positive and timely communication (both internally and externally). Deductions Specialists regularly organize and conduct conference calls with the assigned manufacturer partner and other departments to get the appropriate information needed to make a sound decision. You are also required to provide weekly update reporting within the departmental guidelines. Conducting monthly calls with the brands finance and executive level Sales Management to provide solution-driven, strategic recommendations based on trade spend analysis and deduction reconciliation, is also expected. Reporting/Analytics - You will follow interdepartmental protocols to organize, analyze, and report on key financial data, including activity driven by Manufacturer Chargebacks (MCB), indirect & direct invoices, and other relevant trade reports. This position is responsible to monitor aging reports, open balances and dispute repayments, meeting departmental and client specified metrics. This role requires a high degree of autonomy, financial expertise, and strategic decision-making. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Projects and responsibilities may change at any time with or without notice due to our business, industry, and/or market changes. What we are looking for: Proven expertise in industry utilized trade spend software platforms such as Telus, Adesso, Plan It, Vividly, etc. is required Advanced proficiency in Microsoft platforms is required with an emphasis on an advanced level of Excel (i.e. Pivot Tables, V-lookup, Macros, Large Data Sets, etc.) Experience Working with large data sets, and past trade spend experience is required Knowledge of the Natural and Conventional Wholesale and Retail Accounts promotional and marketing programs, policies and processes is encouraged Familiarity with databases is required with OneNote and OneDrive experience helpful Ability to work with confidential financial data with discretion. Ability to independently problem-solve and make data-driven strategic decisions. A high level of attention to detail, while remaining focused on the big picture Strong organizational skills and ability to manage multiple projects with competing deadlines. Outstanding organizational and follow-up skills are mandatory Salary: Full time position, salary commensurate with level of experience, location and current market landscape Benefits: Visit ******************************* to learn more about our benefits About Us: Visit *********************************** to learn more about us

We're seeking talented candidates for full-time and part-time Guest Service Advisor (also called Customer Service Advisor or CSA) positions at Jiffy Lube Multicare. This position has a base plus commission. Jiffy Lube is America's leader in vehicle preventive maintenance services with over 2,000 locations. We are Stonebriar Auto Services, America's fastest-growing Jiffy Lube franchise and we're hiring now! The successful candidate will be responsible for conferring with our guests to determine or suggest the diagnostic and mechanical services which are needed for their vehicles. All work must be performed in a safe and efficient manner while providing an outstanding guest service experience and contributing to an energetic and fun working environment. A current and valid driver's license is required. Previous experience in an automotive service environment is preferred but not required. All team members will receive a competitive wage and a generous discount on Jiffy Lube services including Multicare services (tires, brakes, repairs) at company cost and NO CHARGE for labor. Full-time team members are eligible for paid-time-off, health, dental, and optical insurance, life and disability insurances. Due to our growth, great career advancement opportunities are available too! For immediate consideration, please complete our employment application. We look forward to hearing from you!

Apply now Job no: 562994 Work type: Part time, 20 hours per week Site: Elgin Business Area: Retail * Age 21+ £12.41 per hour * Under 21 £10.20 per hour Love all things motoring and cycling? Great with customers? Your knack with customers and boundless enthusiasm for cars and bikes is what will lead you to success in this role. Ideally, you'll already have some experience of fitting car parts and of cycle repair, even as a hobby. Either way, we have training in place to get you the skills you need - you'll be delivering market-leading standards of service, after all You'll soon be working on customers' vehicles in our car park and on bikes in-store, helping us wow every customer. This role delivers a wide range of fitting services, including car parts fitting, technology fitting, cycle building and cycle servicing. We'll help you develop your practical problem-solving skills alongside your ability to work quickly and efficiently. Ideally, you already have Retail experience but if you can demonstrate experience of tailoring your approach in a customer focused sales environment, we can help you with the rest. We invest heavily in training to give our colleagues skills to develop their careers, so whatever career path you want to follow and whatever pace you want to progress, we have the support here to help you make your ambitions a reality, whether it's in Retail or elsewhere in the Group. We know that everyone has different priorities at different stages of their lives, so we offer a wide range of rewards and benefits. As well as holiday and contributory pension, you can expect to enjoy: * 25% off most of our products in Halfords Retail stores and online * Amazing discounts of up to 50% on your garage bills at Halfords Autocentre * Discount on Halfords Breakdown Cover, with bike cover as standard for all annual policies * At least 25% colleague discount at Tredz * Life Assurance * Uniform * Discounts on everything from groceries and shopping through to holidays, insurance, days out, restaurants and more * Employee assistance programme offering free, independent, confidential support and counselling 24 hours a day, seven days a week * Fantastic Trade Price Bike Scheme - buy one bike per year from a range of bikes which have been significantly reduced * Option to join our Sharesave scheme: save to purchase shares at a 20% discount * Cycle2Work scheme * Wagestream - a financial planning app that gives you more control over your pay. Access up to 30% of your pay as you earn it and save automatically from your salary to build a rainy-day fund for the future * Health Cash Plan - claim cash back towards your healthcare costs and get access to health and well-being services To be successful in this role you will need: * Experience of delivering great customer service, ideally in a retail sales environment * A proactive approach to helping customers and understanding their needs * Problem solving skills * Availability to work on a rota basis, including weekends Ideally, you'll also have the following: * Some knowledge and skills in car parts fitting and cycle repair * Some experience of working towards and achieving sales targets We're in an exciting chapter - rapidly growing our business with a focus on motoring services and electric mobility. We're the UK's leading retailer of motoring and cycling products and services, and the UK's largest vehicle service, maintenance and repair business. Join us and be part of our success story in getting the nation safely back on the move. Not sure you meet all the criteria? We'd encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.

About us Talbots is a leading omni-channel specialty retailer of women's clothing, shoes and accessories. Established in 1947, we are known for modern classic style that's both timeless and timely, fine quality craftsmanship and gracious service. At Talbots relationships are the key to our business, we hire individuals who bring new ideas to the table, understand smart risk taking and can enhance an already thriving culture. With a commitment to offer modern classic style for every body type, through a full range of sizes, inclusive to every woman in your life. What We Offer: Growth! Here at Talbots our goal is to give you the tools to grow beyond this position and into the next. Incentive Opportunities Benefits: Comprehensive benefits packages accessible to both full time and eligible part time employees. To learn more, visit our We Care page. Generous Discount: 50%, 60% & 70% Merchandise Discount off Talbots and Haven Well Within. Other Perks: Referral Incentive Program, discounts on travel, shopping, concerts and more. What we Value “WE CARE”: We Win as a team and are dedicated to ensuring and applauding each other's success. We Encourage creativity, innovation and smart risk-taking. We are Committed to building relationships with our customers and associates by knowing, serving, and delighting them. We Act with integrity, transparency, candor, and respect. We Respect, honor and value diversity and are invested in cultivating a dynamic and inclusive culture. We Embrace community by bringing positive change to those we live and work in. Who You Are: Demonstrate selling competence, styling expertise and possess a love of fashion. Driven to create, build and cultivate relationships. Possess a strong ambition and passion for achieving goals, both as an individual and as a member of the store team and thrives in a team environment. Demonstrates excellent verbal communication skills and a high level of integrity. Possess the technological competency to navigate a computer/iPad/handheld system. Have strong organizational skills and the ability to multi-task in a fast paced, ever-changing environment. Able to work cooperatively in a diverse work environment. Comfortable climbing ladders, moving around regularly, and standing for extended periods of time. Able to bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs. Have open availability of (15 to 20) hours per week. Flexible availability based on the needs of the business including evenings, weekends, and holidays. What You'll Do: Provide an exceptional and meaningful customer service experience that promotes the product and builds brand relationships. Take an active role in assisting the management team to build store business. Support all service enhancers to build strong relationships including active use of Concierge. Service multiple customers at a time, multi-task and/or handle projects simultaneously. Be aware of fashion trends and seek information about all new arrivals, including product knowledge about fit, color, fashion etc. Use product knowledge and fashion expertise to create outfits for customers and suggest items to match their needs. Maximize individual performance by participating in learning opportunities, accepting direction, coaching and feedback. Achieve sales and service metrics in key measurable areas including: clientelling/outreach, appointment setting and Talbots Classic Awards. Complete projects as assigned including operational assignments: filling orders, replenishment, recovery etc. Note: This position description is intended to describe the general nature of work being performed by associates assigned to this job. It is not intended to be inclusive of all duties and responsibilities and is subject to change. Location: Store 01245 South Barrington-South Barrington,IL 60010Position Type:Regular/Part time Pay Range: $15.00 - $18.75 Hourly USD Equal Employment Opportunity The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact my ***************************. The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company's business. The Company will not revoke or alter a job offer based on an applicant's request for reasonable accommodation.

The Financial Services Specialist role is responsible for providing superior member experience that leads to increased member engagement and satisfaction with the Credit Union. The Financial Services Specialist will deliver personalized service, making product and service recommendations after a thorough review of each member's unique financial position. Financial Services Specialists respond to member requests while recommending additional products and services that elevate the member's financial wellbeing and perform these tasks with accuracy and efficiency. Financial Services Specialists are responsible for problem solving to find the optimal solution for the member while mitigating risk to the member and Credit Union. Work Arrangement: This position is scheduled for an onsite presence at the Randall Road Branch in Illinois. Schedule: This position requires working a standard 40 hour week during Branch hours of operations Monday - Thursday 8:15am - 5:45pm Friday 8:00am - 6:15pm Rotating Saturdays 8:15am - 1:15pm Employees work every other Saturday and receive a consistent day off during the week to offset their hours Scheduled hours could change based on business need and future department growth. An offer of employment with MSU Federal Credit Union and affiliates is contingent upon the agreed work arrangement (onsite) and work location. MSU Federal Credit Union may or may not be able to accommodate temporary or permanent changes to work arrangements or allow employment outside the city and/or state of residency in which the new hire resides at the time of offered employment. Compensation & Benefits: Salary Ranges: Financial Services Specialist I - $18.00 - $19.00/hour, dependent on experience 100% Company-Paid Health, Dental, Vision, Life, and Long-Term Disability Premiums Up to 26 days of PTO within your first year, as well as Volunteer Time Off & 11 Paid Holidays 401(k) with a company match Tuition Reimbursement Up to 12 Weeks of Paid Parental Leave Learn more about our benefits here Essential Duties and Responsibilities Financial Services Specialist Provide superior member service by responding to members' inquiries with urgency, process transactions accurately and with proficiency, personalizing interactions with recommendations of products and services specific to members' unique needs. Identify and sell products and services, provide financial education to enhance the member experience, and achieve individual and departmental goals. Utilize outbound calling and cross-selling tools to further develop relationships with current members. Utilize department and Credit Union procedures to mitigate risk, ensuring that member requests and transactions are processed with accuracy, protecting both members and the Credit Union from loss. Manage time effectively while demonstrating initiative within the branch, consistently seeking opportunities for personal development and expanding knowledge to better serve members and the Credit Union. Utilize a variety of communication channels (e.g., in-person, email, team collaboration tools) to ensure clear, effective, and timely communication within the team and across the Credit Union. Actively promote and guide members in using Credit Union technology, enhancing their experience and empowering them to manage their finances with ease and confidence. Demonstrate proficiency in Credit Union product knowledge, services, and fintech partners. Effectively handle escalations by taking ownership, de-escalating concerns with empathy and professionalism, and resolving issues to achieve superior service. Apply fraud detection strategies, taking steps to mitigate risks, protecting members and the Credit Union. Complete required departmental activities and trainings to ensure compliance with state and federal regulations, and Credit Union policies. Adhere to safety and security procedures regarding emergency situations, third party access to secure areas, and promptly communicate suspicious activity to leadership. Follow established processes and guidelines in daily activities, adhering to all applicable laws and regulations, adapting to new information, technology platforms, handling ambiguity and adapting to change. Display adaptability and flexibility in meeting business needs based on member volume patterns at a branch or throughout the branch network. Consistently meet or exceed established performance metrics, contributing to the Credit Union's goals and delivering a high standard of service. Knowledge, Skills and Abilities Financial Services Specialist: High School Diploma or Equivalent required. Follow proper balancing and cash handling procedures Regular and predictable attendance Demonstrate company core values Ability to work scheduled hours including, weekend and overtime, when applicable Receptiveness to accepting and applying feedback Attention to detail Proficiency in member service Excellent listening skills Clear and effective communication skills Professional business etiquette and presentation skills, including maintaining a professional workspace Strong sales skills with identifiable results Critical thinking and problem-solving skills Effective use of fraud detection and prevention techniques Effective written and verbal communication skills Skills in de-escalating and resolving escalating member situations Adaptability and flexibility Analytical skills and the ability to work independently Math and general clerical aptitude Ability to multitask and prioritize Reliable and dependable Error free typing skills with emphasis on accuracy Functional knowledge of Credit Union or other financial institution systems, products, services, and procedures preferred High School Diploma or GED Competencies Core Competencies that must be demonstrated by all Credit Union employees include Communicate, Navigate Change & Evolve, Solve Problems & Make Decisions, Plan, Prioritize, and Achieve, and Collaborate. Physical Demands and Work Environment May be required to remain in a stationary position for an extended period Ability to operate standard office technology, equipment and tools, which may include many hours of computer and phone usage Ability to move about inside of office area Exposure to potentially hazardous conditions, i.e., robbery, and follows detailed instructions and procedures to minimize the exposure The working arrangement for this position is onsite Ability to safely lift, carry, and move items as required for branch operations Disclaimer Note this job description is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and MSU Federal Credit Union reserves the right to change this position description and/or assign tasks for the employee to perform, as MSUFCU may deem appropriate. MSUFCU is an affirmative-action, equal-opportunity employer. To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.

Treasury Management Services Representative I Location: Beloit, WI Job Id: 4265 # of Openings: 0 Treasury Management Services Representative I The Treasury Management Services Representative I in our Treasury Management department is responsible for independently assisting customers by providing them with solutions to any questions they may have, training them on products/services they utilize and overall support with any of the digital channels. The Customer Service Representative will provide exceptional, accurate and timely assistance involving daily processing of financial transactions in a fast-paced, time sensitive operations environment. Responsibilities include, but are not limited to: Handle direct calls from our commercial business customers as well as from our support centers and branches and inquiries/complaints concerning supported programs. Accurately & efficiently assists customers with questions and in-depth product & account inquiries by providing them with accurate information in a professional and courteous manner in accordance with customer service standards. Accurately & efficiently assists customers with requests such as account maintenance, service orders and general product inquiries. Work with the Digital Solutions team to ensure timely and accurate onboarding of products and services. Process temporary limit changes for ACH, RDC and mobile deposit while ensuring compliance with internal policies. Complete the training and onboarding process for new products and services to new or existing clients. Accurately & efficiently assists customers with complex questions and issues concerning internet banking, mobile banking, online bill pay, remote deposit capture, positive pay, online ACH and wire origination etc. Facilitate new account opening and service addition documentation when necessary. Acts as a liaison between the customer, and the operational team, as well as the relationship manager. Assists with customer outreach when systems are unavailable or decisioning deadlines are approaching. Identify and escalate system problems/errors when necessary. Processes work in a timely and efficient manner within the time frames set forth in the department service standards and service level agreements. Ensures customer interactions & documentation is compliant with bank policy & federal regulations, and all mandated timing requirements are met. Accountable for always doing the right thing for customers and colleagues and ensures that actions and behaviors drive a positive customer experience, both internally and externally. Completes various validation and maintenance when call volumes are low. Completed required training associated with job function. Performs duties according to established bank policies and procedures and provides general back-up in areas not assigned as primary functions. Qualifications Education/Experience: Associates Degree or equivalent customer service, call center or banking experience. 1+ years Call center and/or banking experience desired. Previous experience with treasury management a plus but not required Skills: Must be able to work with a significant amount of detailed information in an accurate, timely and confidential manner Excels at computer and Internet skills Excellent verbal and written communication skills Use critical/analytical thinking and problem-solving skills to troubleshoot client issues and inquiries High level of interpersonal skills to interact with the banks most profitable customers and potential customers in a professional manner Pay Range: $17.74 - $22.18 per hour Apply for this Position

Immediately hiring for a bi-lingual client service representative, career planner or recruiter. We're looking for someone comfortable working in a fast-paced office. Responsibilities include: placing candidates in well-matched employment opportunities, passionately connecting people with the right careers, handling the needs of customers and assisting them. Includes holiday pay, paid time off, and generous benefits.