Service specialist jobs in Savannah, GA - 400 jobs
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Forwarding Operations Specialist
A-Staffing Inc.
Service specialist job in Savannah, GA
About the job Forwarding Operations Specialist Forwarding Operations Specialist(Full-time, Exempt) A leading Japanese Logistics Company is seeking a highly motivated and experienced Forwarding Operations Specialist. This position is responsible for both cultivating existing client relationships to drive expanded business and aggressively pursuing new business opportunities. The ideal candidate will possess a deep understanding of international freight forwarding with warehouse practicalities.
Key Responsibilities:
Account Management & Growth: Foster strong, long-term relationships with existing clients, identifying opportunities for upselling and cross-selling additional forwarding and 3PL services to meet their evolving logistics needs.
Solution Design & Proposal: Develop customized logistics solutions encompassing international freight (ocean), customs brokerage, domestic transportation, warehousing, inventory management, and other value-added services. Demonstrated understanding of warehouse operations and practicality is essential.
New Business Development: Proactively identify, prospect, and secure new clients requiring international forwarding and comprehensive 3PL solutions (e.g., warehousing, distribution, value-added services).
Negotiation & Closing: Lead contract negotiations and successfully close deals, ensuring profitability and alignment with company objectives.
Market Intelligence: Stay abreast of industry trends, competitor activities, and changes in international trade regulations and logistics technologies to inform sales strategies and client solutions.
Internal Collaboration: Work closely with operations, customer service, and other internal teams to ensure seamless service delivery and client satisfaction.
Performance Reporting: Track sales activities, pipeline, and results against targets, providing regular reports to management.
Other duties may be assigned as needed.
Qualifications:
Minimum of 1+ years of sales experience within the freight forwarding or 3PL industry is preferred.
In-depth knowledge of import and export regulations.
Practical knowledge of warehouse operations and management.
Self-motivated and proactive, with a keen attention to detail.
Excellent communication, presentation, and interpersonal skills.
Japanese Language Proficiency is a huge plus, but not required.
Work Hours & Travel Requirements:
Standard working hours: 9:00 AM - 5:00 PM, with a 1-hour lunch break.
Overtime may be required based on operational needs.
Occasional business trips within the U.S. may be necessary. Travel expenses will be reimbursed.
Compensation: Annual salary of $60,000.00, depending on your experience and qualifications. +Benefit package, including health, vision, dental, and 401(k).
Visa Support: No
Package Details
$60k yearly 7d ago
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Service Advisor
Autonation, Inc. 4.0
Service specialist job in Savannah, GA
Youll be able to get out from behind the desk and play an active role in the service lane. AutoNation will look to you to explain the Service Technicians recommendations to the customer in easy-to-understand language and suggest up-sell opportuni Service Advisor, Customer Experience, Advisor, Vehicle, Automotive
$38k-61k yearly est. 5d ago
Communications Customer Service Representative
Beaufort Memorial Hospital 4.7
Service specialist job in Beaufort, SC
Supports and maintains communication within Beaufort Memorial Hospital by responding to PBX external and internal calls using a high quality customer service focused approach, while maintaining the accurate and timely transfer of telephone and public announcement information as directed by management. Follows policies and procedures regarding communication and privacy according to department and BMH goals set.
$21k-27k yearly est. 2d ago
Member Service Representative (Part-Time) - Pooler
Navy Federal Credit Union 4.7
Service specialist job in Pooler, GA
To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificates, IRA, revocable trust and estate accounts; Lending products; and credit/debit cards. To perform moderately complex platform banking functions under supervision while developing confidence and function independence in the role.
This position is eligible for the TalentQuest employee referral program. If an employee referred you for this job, please apply using the system-generated link that was sent to you.
Responsibilities
Provide basic counseling on available products and services to meet member needs
Assist members with opening and maintaining deposit accounts, loans, and other financial products
Research and resolve basic account discrepancies and service requests
Identify opportunities to cross-service products and enhance member relationships through education
Understand and comply with all relevant federal and institutional regulations related to financial products and services
Support team members by sharing knowledge and best practices as experience grows
Ensure cash and other negotiable instruments are handled properly and securely
Process routine transactions, including deposits, withdrawals, loan payments, and check cashing
Perform other duties as assigned
Qualifications
Experience in building effective relationships through rapport, trust, diplomacy, and tact
Effective research, analytical, and problem-solving skills
Experience working independently and in a team environment
Experience maintaining composure in a high-production and changing environment
Experience navigating multiple systems efficiently and adapt to evolving technologies
Effective skill exercising sound judgment and make informed decisions
Ability to embrace and support change initiatives in a dynamic and continuously evolving environment
Effective verbal and written communication skills to engage with members and colleagues
Working knowledge of deposit and loan products, services, and operational procedures
Experience in customer service, preferably in banking or a financial institution
Desired Qualifications
Working knowledge of deposit and loan products, services, and operational procedures
Experience in customer service, preferably in banking or a financial institution
Hours: Available Monday - Saturday, hours based on business needs.
Part-Time hours are typically 20-25+ hours a week. (Please note, during training longer hours will be required)
Location: 10 Mill Creek Circle, Pooler, Georgia 31322
Based upon business needs, this position may require working at or transferring permanently to neighboring branches within a reasonable commuting distance.
*Candidates who complete an application for the position will be sent a required online assessment to the email address listed in the application. Please be sure to check your spam and junk folders if you do not see the email in your inbox. Completing the assessment is critical to ensure that your application is considered, so please be sure to complete the assessment. To receive assistance in resolving any technical issues with your assessment, please contact our Infor assessment support team at
.
About Us
Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks. Our approach to careers is simple yet powerful: Make our mission your passion.*
Fortune
100 Best Companies to Work For 2025* Yello and WayUp Top 100 Internship Programs* Computerworld Best Places to Work in IT* Newsweek Most Loved Workplaces* 2025 PEOPLE Companies That Care* Newsweek Most Trustworthy Companies in America* Military Times 2025 Best for Vets Employers* Best Companies for Latinos to Work for 2024* Forbes 2025 America's Best Large Employers* Forbes 2025 America's Best Employers for New Grads* Forbes 2025 America's Best Employers for Tech Workers* 2025 RippleMatch Campus Forward Award Winner for Overall Excellence* Military.com Top Military Spouse Employers 2025* 2025 Handshake Early Talent AwardFrom
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Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, national origin, disability, veteran status, pregnancy, sexual orientation, genetic information, gender identity or any other basis protected by applicable law.Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position. For additional details regarding compensation and benefits, review the Benefits page of the Navy Federal Career Site.Protect Yourself from Job Scams: Navy Federal Credit Union jobs are posted on our career site, jobs.navyfederal.org and reputable job boards (e.g., LinkedIn, Indeed). We do not post jobs on social media marketplaces, messaging apps or unverified websites. We will never ask candidates for payment, bank details or personal financial information during the hiring process.Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.
$27k-35k yearly est. 6d ago
Utility Service & Fumigation Specialist
Ecolab 4.7
Service specialist job in Savannah, GA
We are looking for motivated, driven individuals to join our team!
Start your career as a Pest Control Technician in our groundbreaking dual function pest control and fumigation position, supporting all aspects for pest elimination. In our 7-week comprehensive PAID TRAINING program designed to provide the tools and resources for you to be one of the best in your field in both pest elimination and commercial fumigation. We also provide assistance to obtain all necessary licenses - no prior experience required!
Whether supporting commercial businesses in safeguarding their customer and providing solution for everyday pest management or whether you are supporting the import or export of produce, pallets, or logs we have licensed experts across the U.S. The work supports the Ecolab Mission to take on some of the world's most meaningful challenges, helping customers achieve clean water, safe food, abundant energy, and healthy environments.
In addition to joining a Fortune 500 organization, you will be eligible for our comprehensive benefits package Day 1! This includes access to a suite of offerings including but not limited to: health insurance, 401k with company match, pension, paid parental leave, select discounted childcare resources, education assistance, and more.
What's in it For You:
The ability to make an impact and shape your career with a growing company that is passionate about protecting the world's vital resources
Abundant advancement opportunities within the Pest Division and across broader Ecolab
Work collaboratively in an active environment with a team of fumigation experts
Receive a company service vehicle for business use
Access to best-in-class resources, tools, and technology
What You Will Do:
You will be responsible for working with a variety of customers in the hospitality and other commercial businesses to identify and solve pest problems
Keep abreast of Ecolab's product/service offerings and industry conditions, to enhance service and sales of pest prevention/elimination solutions
Use handheld computerized equipment to manage service and document structural, sanitation and pest issues, and gas monitoring equipment to conduct readings during fumigations
Assist with the complete fumigation process, including but not limited to sealing, tarping, introduction of fumigant, conducting fume readings, and aerating/de-gassing facilities
Read, understand, follow labels, and MSDS forms for hazardous chemicals used during services provided
Inspect, maintain, and utilize Personal Protection Equipment (PPE) properly
Follow proper safety protocols including OSHA mandated and customer specified guidelines
Use equipment involved in fumigation management services, including electronic devices for recording and reporting data
Position Details:
As an Industry leader, it is no surprise Ecolab offers a world class training program designed to provide the tools and resources for you to be one of the best in your field. During your training program, you will be required to travel to Ecolab Corporate Headquarters in Saint Paul, Minnesota for 1 of the 7 weeks. The remaining weeks will be in-field training. Ecolab will arrange and pay for your travel and certain travel-related expenses.
This position requires successful completion of the 7-week in-field and classroom training program to maintain employment. 2 of the weeks will be focusing on fumigation and the other 5 on pest elimination.
This is a field-based position and may require travel to the following cities and surrounding areas:
Savannah, GA
Combination route - some of the route is day work & some of the route is overnight/graveyard work (9/10pm to 5/6am)
Minimum Qualifications:
High School diploma or equivalent
Two years of work or military experience
Position requires a current and valid Driver's License
Due to the nature and hours of work, must be 18 years of age or older
Willingness to be on-call during off work hours and weekends as necessary
Position requires the ability to work overnight shifts as needed
Anticipate 50% or more overnight travel for business during peak season
Position requires understanding and interpreting English labels and Safety Data Sheets (SDS) for hazardous chemicals
Position requires the ability to obtain a TWIC card to access secure facilities
Position requires the ability to obtain a CDL with Hazmat endorsement
Position requires the ability to obtain required pest certification, fumigation licensing, and/or business licensing pursuant to state/local law
Ecolab conducts a background check on all candidates who receive a job offer
Due to federal contract requirements, this Pest Elimination position requires a drug test including THC for all candidates who receive a job offer
Immigration sponsorship not available for this role
Physical Demands:
Position requires wearing and using a respirator or Self-Contained Breathing Apparatus
Position requires lifting/pushing/pulling/carrying up to 70 pounds chest high
Position requires working in a variety of conditions which may include confined spaces, damp and/or dusty locations, freezing and hot conditions, extreme heights of up to 150 feet, and use of ladders, scissor lifts, or arial boom lifts
Essential duties of the position include lifting, stooping, kneeling, crouching, bending, reaching, climbing, using hands and fingers, balancing, walking, standing, talking and hearing
Drive a company vehicle as required to perform job duties (pre-employment and ongoing motor vehicle record checks will be performed to determine eligibility to drive a company vehicle)
Preferred Qualifications:
Previous customer service experience
Previous pest elimination industry or route experience
Experience working with reading product labels, computing and mixing accurate concentrations of chemicals, following all label requirements
Annual or Hourly Compensation Range
The pay range for this position is $47,400-$71,000. Many factors are taken into consideration when determining compensation, such as experience, education, training, geography, etc. We comply with all minimum wage and overtime laws.
Benefits
Ecolab strives to provide comprehensive and market-competitive benefits to meet the needs of our associates and their families. Click here to see our benefits.
If you are viewing this posting on a site other than our Ecolab Career website, view our benefits at jobs.ecolab.com/working-here.
Potential Customer Requirements Notice
To meet customer requirements and comply with local or state regulations, applicants for certain customer-facing roles may need to:
- Undergo additional background screens and/or drug/alcohol testing for customer credentialing.
- Be fully vaccinated for COVID-19, including a booster if eligible, unless a religious or medical accommodation is requested by the applicant and approved by Ecolab.
Americans with Disabilities Act (ADA)
Ecolab will provide reasonable accommodation (such as a qualified sign language interpreter or other personal assistance) with our application process upon request as required to comply with applicable laws. If you have a disability and require accommodation assistance in this application process, please visit the Recruiting Support link in the footer of each page of our career website.
$47.4k-71k yearly Auto-Apply 59d ago
Customer Service Specialist
Mindlance 4.6
Service specialist job in Savannah, GA
Mindlance is a national recruiting company which partners with many of the leading employers across the country. Feel free to check us out at *************************
Job Description
Responds to customer questions via telephone and written correspondence regarding insurance benefits, provider contracts, eligibility and claims. Analyzes problems and provides information/solutions.
Operates a PC/image station to obtain and extract information; documents information, activities and changes in the database. Thoroughly documents inquiry outcomes for accurate tracking and analysis.
Develops and maintains positive customer relations and coordinates with various functions within the company to ensure customer requests and questions are handled appropriately and in a timely manner.
Researches and analyzes data to address operational challenges and customer service issues. Provides external and internal customers with requested information.
Under immediate supervision, receives and places follow-up telephone calls / e-mails to answer customer questions that are routine in nature.
Additional Information
Thanks & Regards'
___________________________________________________________________________
Nitisha Prasad | Team Recruitment | Mindlance, Inc. | W: ************
All your information will be kept confidential according to EEO guidelines.
$26k-33k yearly est. 60d+ ago
Experienced Service Consultant
Kia Country of Savannah
Service specialist job in Savannah, GA
Job Description
We are seeking a customer-focused Automotive Service Advisor to act as the liaison between our customers and service technicians. The ideal candidate has strong communication skills, automotive knowledge, and a passion for delivering excellent customer service. Jon us and our newly renovated dealership.
Key Responsibilities
Greet customers and assess vehicle service needs
Clearly explain recommended services, repairs, and costs
Prepare and manage repair orders accurately
Communicate with technicians regarding diagnostics and repair timelines
Provide status updates and follow up with customers
Promote additional services when appropriate (upselling ethically)
Maintain high customer satisfaction and CSI scores
Handle payments, warranties, and service documentation
Qualifications
1+ year experience as a Service Advisor or in automotive service (preferred)
Strong customer service and sales skills
Basic automotive knowledge
Ability to multitask in a fast-paced environment
Excellent verbal and written communication skills
Valid driver's license and clean driving record
What We Offer
Competitive compensation with performance incentives
Ongoing training and career advancement opportunities
Supportive team environment
Modern service facility and tools
Medical / Dental / Vision
401k - with company match
Must complete and pass drug screening and background check
$49k-88k yearly est. 5d ago
Customer Service Advisor - Migrant Help
Maximus 4.3
Service specialist job in Savannah, GA
Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
We are more than just a call centre; we are a vital support line and a compassionate ear for some of the most vulnerable members of our communities, and we are seeking a dedicated Customer Service Advisor to join our team.
This is a United Kingdom, Homebased position. You must be living in the United Kingdom, with the correct Right to Work in the UK (British passport/VISA etc.) to be considered for this role. Any applications from outside of the UK will not be considered.
This role will be working late shifts - 5 x 7.5 hour days between 12pm - 10pm Monday-Sunday and will work some weekends, which could be 1 Saturday or Sunday or on occasions the full weekend and some bank holidays.. The shifts will be a mixture of these hours and a rota will be provided in advance.
12pm - 8pm
1pm - 9pm
2pm - 10pm.
Start date: Monday 19th January 2026.
This role is perfect for someone who is passionate about providing help to those who need it most. As a Customer Service Advisor in our contact centre, you will play a crucial role in delivering outstanding service to our service users by handling a high volume of calls, emails, and live chats. Partnering with the esteemed charity, Migrant Help, you will provide essential support to Asylum Seekers, making a significant difference in their lives.
1. Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary.
2. Identify and address safeguarding concerns promptly and effectively.
3. Meet customer service standards and performance goals.
4. Respond to difficult and sensitive cases with empathy, patience, and resilience.
5. Deliver information services across multiple channels (telephone, online, email, and live chat).
6. Resolve service user issues proactively, calmly, and professionally.
7. Offer guidance, tailored recommendations, and signposting to Service Users.
8. Follow established processes and adjust to evolving procedures.
9. Manage confidential information with strict adherence to data protection standards.
10. Proactively seek and address feedback to drive continuous improvement in role.
Qualifications & Experience
• Experience performing under pressure and handling demanding situations whilst staying calm and patient.
• Experience maintaining high levels of accuracy and attention to detail in all tasks.
• Experience collaborating with diverse teams to achieve common goals.
• Ability to solve complex problems and deliver solutions in a timely manner.
• Experience managing multiple tasks efficiently, ensuring deadlines are met and quality is maintained.
• Ability to resolve conflict, ensuring a positive outcome.
• Ability to work independently, demonstrating initiative and good decision-making skills.
• Strong written English skills to accurately input and record service user information.
Desirable
• Experience working with service users with additional needs and adapting to unique requirements.
• Awareness of mental health issues and a passion for further learning and development in this area.
Individual Competencies
• Ability to maintain composure and effectiveness in challenging and sometimes distressing situations, being able to regain stability following setbacks.
• Ability to listen and engage with service users, understanding their needs and replying appropriately.
• Ability to show empathy towards other's experiences and emotions.
• Clear, effective and engaging communication skills with service users.
• A positive approach to fostering an encouraging environment for colleagues and service users.
• Proficient using a variety of digital software applications, and openness to learning new technologies.
• Ability to prioritise time and tasks to meet deadlines and achieve objectives.
• An open approach to embracing diverse perspectives and adapting to new ideas and ways of working.
• Ability to adapt to changing environments and needs, being flexible and resilient in situations.
• Ability to demonstrate the Maximus Values by showcasing integrity, taking accountability for actions and decisions, and upholding high ethical standards.
Desirable
• Possess cultural awareness, with the ability to respect and interact with people from diverse backgrounds.
EEO Statement
Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.
We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.
Minimum Salary
£
25,185.00
Maximum Salary
£
25,185.00
$25k-32k yearly est. 4d ago
Care Coordinator
Right at Home Hilton Head and Savannah
Service specialist job in Savannah, GA
Are you looking for a challenging role that allows development opportunities while improving the quality of life for those you serve? Are you passionate about person-centered care and committed to creating extraordinary care experiences for clients and families? If so, Right at Home has the opportunity for you!
We are a locally owned home care business that has an exceptional culture, and we are looking for great talent who can work in a fast paced environment; who have exceptional skills in communication, organization and making decisions; and who are people persons!
We offer paid healthcare, training and development opportunities, and a competitive salary with quarterly bonus potential.
The Care Coordinator is responsible for creating extraordinary client and family experiences and ultimately manages “best in home care” care plans.
Develops and maintains the client care plan, creating extraordinary client experiences and communicating with clients, families, care partners and referral sources.
Plays an integral role in interfacing with clients and families to ensure safe, appropriate and meaningful care is being provided.
Serves as a mentor to caregivers and supports their care delivery.
Maintains a calm, positive demeanor at all times and is able to effectively multitask in a high functioning office environment.
The ideal candidate has prior experience working in the home care industry or medical office setting.
The desired candidate will possess the following:
High school graduate or equivalent with two years of business experience.
Able to work independently, demonstrating sound judgment.
Be available as required for on-call duty outside of normal office hours.
Have a valid driver's license and use of insured automobile.
Right at Home Hilton Head/Bluffton and surrounding areas...
Right at Home's mission is simple...to improve the quality of life for those we serve. We accomplish this by providing the Right Care, and we deliver this brand promise each and every day around the world. However, we couldn't do it without having the Right People. Our care teams are passionate about serving our clients and are committed to providing the personal care and attention of a friend, whenever and wherever it is needed.
That's where you come in. At Right at Home, we help ordinary people who have a passion to serve others become extraordinary care team members. We seek to find people who are compassionate, empathetic, reliable, determined and are focused on improving the quality of life for others.
To our care team members, we commit to deliver the following experiences when you partner with Right at Home:
We promise to help you become the best you can be. We will equip you as a professional by providing best in class training and investing in your professional development.
We promise to coach you to success. We're always available to support you and offer you tips to be the best at delivering care to clients.
We promise to keep the lines of communication open. We will listen to your ideas and suggestions as you are critical to our success in providing the best possible care to clients. We will provide you timely information and feedback about the care you provide to clients.
We promise to celebrate your success. We will appreciate the work you do, recognize above and beyond efforts, and reward you with competitive pay.
We offer an earned time off plan, 401K, short and long term disability insurance, accident, cancer and dental insurance plans.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Right at Home Franchising Corporate.
$32k-44k yearly est. Auto-Apply 60d+ ago
Forwarding Operations Specialist
A-Staffing
Service specialist job in Savannah, GA
Forwarding Operations Specialist(Full-time, Exempt)
A leading Japanese Logistics Company is seeking a highly motivated and experienced Forwarding Operations Specialist. This position is responsible for both cultivating existing client relationships to drive expanded business and aggressively pursuing new business opportunities. The ideal candidate will possess a deep understanding of international freight forwarding with warehouse practicalities.
Key Responsibilities:
Account Management & Growth: Foster strong, long-term relationships with existing clients, identifying opportunities for upselling and cross-selling additional forwarding and 3PL services to meet their evolving logistics needs.
Solution Design & Proposal: Develop customized logistics solutions encompassing international freight (ocean), customs brokerage, domestic transportation, warehousing, inventory management, and other value-added services. Demonstrated understanding of warehouse operations and practicality is essential.
New Business Development: Proactively identify, prospect, and secure new clients requiring international forwarding and comprehensive 3PL solutions (e.g., warehousing, distribution, value-added services).
Negotiation & Closing: Lead contract negotiations and successfully close deals, ensuring profitability and alignment with company objectives.
Market Intelligence: Stay abreast of industry trends, competitor activities, and changes in international trade regulations and logistics technologies to inform sales strategies and client solutions.
Internal Collaboration: Work closely with operations, customer service, and other internal teams to ensure seamless service delivery and client satisfaction.
Performance Reporting: Track sales activities, pipeline, and results against targets, providing regular reports to management.
Other duties may be assigned as needed.
Qualifications:
Minimum of 1+ years of sales experience within the freight forwarding or 3PL industry is preferred.
In-depth knowledge of import and export regulations.
Practical knowledge of warehouse operations and management.
Self-motivated and proactive, with a keen attention to detail.
Excellent communication, presentation, and interpersonal skills.
Japanese Language Proficiency is a huge plus, but not required.
Work Hours & Travel Requirements:
Standard working hours: 9:00 AM - 5:00 PM, with a 1-hour lunch break.
Overtime may be required based on operational needs.
Occasional business trips within the U.S. may be necessary. Travel expenses will be reimbursed.
Compensation: Annual salary of $60,000.00, depending on your experience and qualifications. +Benefit package, including health, vision, dental, and 401(k).
Visa Support: No
Package Details
$60k yearly 60d+ ago
Member Service Representative II - Savannah, GA area
Atlanta Postal Credit Union 3.6
Service specialist job in Savannah, GA
Do you have excellent member service skills? Then we want to talk to YOU! Seeking 2+ years' previous work experience performing in-branch member service with a credit union, bank, or related financial institution - opening and maintaining accounts, cross-selling banking products & services, performing bank transactions, and getting out in the community to talk about the credit union!
Target hiring pay range: $18.98 - $23.73 per hour
The actual compensation for this position may vary based upon, but not limited to, licenses or certifications, education or equivalent work experience, market data, qualifications, relevant experience, prior work and performance history, geographic location, and business sector. We believe great work is to be rewarded with great benefits. Our benefits include, but aren't limited to, Medical coverage with generous company contributions, Dental with employee only coverage paid by the company, Vision with employee only coverage paid by the company, Paid Time-Off, 401k plan with a defined company match, company paid long-term disability, short term disability, and company paid holidays.
Hours: Monday - Friday 9:00am - 6:00pm and Saturday 8:30am - 1:30 pm. Work approx. 2 times per month on Saturday. Rotational schedule created - which may include fewer hours on the weekdays when a Saturday is worked.
Purpose: The primary purpose of this position is to assist Atlanta Postal Credit Union to live out our Mission, “To help our members achieve financial success by providing exceptional products and service.”
Summary: The Member Service Representative II (MSRII) proactively engages in providing quality-driven member services to existing and potential members of the Credit Union. This includes, but not limited to, engaging members in dialogue to ensure timely processing of payment and transfer services, open new accounts, ensuring that product recommendations are aligned with member needs, and build positive relationships with members and peers. Depending on their assignment, the MSRII from time to time may perform all or a portion of the tasks listed herein but all incumbents are expected to be proficient in each task over time.
Essential Duties and Responsibilities: Other duties may be assigned.
Deliver outstanding service to both internal and external members that is in alignment with our Service Promises:
I promise to be mindful of your time with fast, efficient, courteous, and friendly service.
I promise to demonstrate integrity in all my interactions.
I promise to always treat you with dignity and respect.
I promise to work with fellow employees throughout the credit union to ensure you receive the best possible products, service, and solutions.
I promise to safeguard the security and confidential nature of your financial information.
I promise to greet you with a smile and thank you for your business when your transaction is completed.
I promise to deliver on our mission to help you achieve financial success by providing exceptional products and service.
Provides service to members in a variety of settings including periodically being assigned to work at various APCU/CPCU locations due to long term absences, business needs, projects, or business continuity needs.
May serve as a lead teller
Processes a variety of member transactions including, but not limited to, visa payments, transfers, loan payments, deposits, U.S. Savings bond transactions, cash advances, etc.
May occasionally be required to complete transactions on a teller line or process pending online memberships or share applications submitted through the credit unions digital channels.
Completes a variety of service requests, clerical duties, and research associated with the resolution of member inquiries and concerns.
Facilitates the ability for the member to speak with internal business partners for resolution of inquiries and concerns that can't be resolved by yourself.
Completes member relationship-building assignments, such as follow up calls, pre-determined member contact intervals, incentive announcements, and acknowledgement of important dates (birthdays, anniversaries, etc.).
Completes the opening of new member accounts and assist existing members with changes and updates on their accounts; Sets up share/loan allocations for accounts.
Engages in needs-based dialogue with members to fully understand the member's financial needs.
Recommends and positions credit union products and services that meet the member's needs.
Based on member needs, makes referrals to internal partners for product delivery
As required, completes outbound calls, and engages in member retention conversations.
As assigned, receives inbound calls in a call center environment and provides member services in accordance with all guidance, processes, and procedures of the call center.
Maintains up to date knowledge of all retail and account opening procedures; Follows all practices that have been put in place to mitigate fraudulent activity and unnecessary risks.
Maintains up to date product knowledge; has a full understanding of the features and benefits of the products and services offered by the credit union.
May be assigned to reactivate inactive or dormant accounts, engage in outbound audio or video calls to welcome new members to the credit union and engage in needs-based dialogue to suggest products or services based on the member's goals or segmentation.
As needed or required, maintain/balance branch vault, open or close branch, balance ATM, prepare and verify currency or coin orders/shipments, process night deposits, balance cash drawer.
Complies with all aspects of BSA/AML and OFAC regulations as they relate to this position.
Other duties as assigned.
Supervisory Responsibilities: No direct reports. If serving in a designated lead role, may manage day-to-day task through indirect reporting relationships or through a matrixed management approach and the ability to collaboratively interact with internal and external partners.
Qualification Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/pr ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
REQUIRED Education and/or Experience:
Requires a level of knowledge normally gained with a high school diploma or equivalent
2 years transactional work experience in banking, financial services, or a credit union
10-Key calculator, typing and keying skills, and working knowledge of Microsoft Office software
PREFFERED Education and/or Experience:
An Associate's degree in Business Management, Business Administration, or related field of study or 2 years of additional specific work experience in lieu of degree
2 years specific member facing work experience within a Credit Union
Prior experience completing transactions in Symitar, and Meridian Link
Physical Job Requirements:
Must be physically able to operate a variety of automated office machines such as calculator, computer, printer, facsimile, telephone, copier, etc. Must be able to stand, bend and stoop as needed. Must be able to lift and/or carry weights of 5 to 25 pounds.
APCU Center Parc Credit Union is an equal opportunity employer committed to providing equal opportunities to applicants and our policy is not to discriminate against any applicant or employee based on race, color, sex, religion, national origin, disability status or veteran status or any other basis protected by applicable federal, state, or local laws. APCU Center Parc Credit Union prohibits harassment based on the same protected classes and criteria.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.
The requirements for the position listed are general and are not all inclusive. If you have any questions concerning this position, please contact Human Resources.
Please note that an employment offer, and your continued employment are contingent upon acceptable results of a background and credit check, and satisfactory proof of your right to work in the U.S.
$19-23.7 hourly Auto-Apply 41d ago
Customer Relations Specialist / Retail Administrator (Tremendous opportunity in Hilton Head, SC; competitive pay and benefits; professional growth)
Blossman Gas Jobs 4.3
Service specialist job in Ridgeland, SC
Are you looking for a growing, but stable company in which to build a career in the Hilton Head, SC area? Do you enjoy interacting with customers by telephone and in-person? If so, Blossman Gas & Appliance seeks customer-oriented applicants looking for a professional growth opportunity to apply for the position of Customer Relations Specialist at our growing, retail location in the Hilton Head / Ridgeland, SC area. We are America's largest, independent propane company with more than 85 locations in 12 states. Due to our culture, these positions have very little turnover.
Our Customer Relations Specialists are the primary, first line of contact for our customers. They answer the phones, coordinate the daily closeout and deposit, post payments, schedule gas deliveries and other services, and promote/sell Blossman's core line of appliances and services. The position blends customer-care, computer work, and consultative selling.
Key qualifications include:
High school diploma required; some college or earned degree helpful
Professional, friendly demeanor
Ability to work regularly in a fast-paced, retail setting
Solid computer skills and the ability to learn new software
Reliable; solid work ethic
Desire to work M-F from 8-5 with limited overtime
Pass pre-employment background check, drug screening, and other pre-employment steps
*Our office remains busy throughout the year so someone who is friendly with solid organizational skills will be needed to help ensure success in this position. A strong commitment to safety, consistent with company policy, is also important.
Competitive pay will depend on prior experience. Excellent benefits including PTO, health insurance, 401k w/ up to 4% match and bonus opportunities are included. Ongoing training and a solid company culture await you!
If you live locally, enjoy retail/clerical/customer-service, and want to work for a great company, then we encourage you to submit your application for consideration.
Due to the anticipated large number of responses to this ad only those with the necessary experience requirements may be contacted.
Blossman Gas is an Equal Opportunity / Veterans / Disabled employer. Drug-free employer.
$32k-40k yearly est. 45d ago
Customer Success Representative
Porter Logistics
Service specialist job in Pooler, GA
Job DescriptionWho We Are Porter Logistics is a fast-growing third-party logistics (3PL) provider redefining modern warehousing and fulfillment. Headquartered in Atlanta, we've grown over the past decade from a two-person operation in a 10,000-square-foot warehouse to an organization supporting more than 1 million square feet across multiple Georgia facilities.
We partner with high-expectation customers who depend on accuracy, transparency, and operational excellence. Our success is driven by disciplined execution, a strong commitment to safety and quality, and teams that take ownership of their work.
As we continue to expand-including our newest operations in Savannah-we're focused on building scalable processes and long-term careers. At Porter, you'll find a hands-on, fast-paced environment where teamwork, integrity, consistency, and accountability are at the core of how we operate.
The Role
As a Customer Success Representative (CSR), you will serve as a key liaison between our clients and the warehouse team, ensuring accurate order execution, clear communication, and high client satisfaction. In addition to core customer success responsibilities, this role will also support shipping clerk functions, making it a critical bridge between client communication and outbound warehouse operations.
You will be responsible for coordinating daily warehouse activity for assigned clients, including entering orders into our Warehouse Management System (WMS), generating pick lists and shipping documentation, closing completed orders, and billing shipments. This role requires strong attention to detail, the ability to manage multiple priorities, and comfort working closely with both clients and warehouse operations.
Day-to-Day Responsibilities
Customer Success & Order Coordination
Serve as the primary point of contact for assigned clients
Process daily client orders and accurately input order data into the WMS
Communicate order details, changes, and priorities to the warehouse team
Identify and help resolve order, inventory, and fulfillment issues
Generate pick lists, order packets, and outbound shipping documentation
Close out completed orders in the WMS and bill shipments to the appropriate clients
Greet drivers upon arrival, verify shipping paperwork for accuracy, and liase with the warehouse to direct drivers to appropriate load/unload locations
Skills Needed to Be Successful
Strong verbal and written communication skills
Ability to multitask and prioritize in a fast-paced, operations-driven environment
Exceptional attention to detail and organizational skills
Previous experience in a customer service or operations support role
Experience working in a WMS system is highly preferred
Prior experience in logistics, warehousing, or supply chain is strongly preferred
Proficiency with Microsoft Office (Excel, Outlook, Word)
Team-oriented mindset with a strong sense of ownership and accountability
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$28k-45k yearly est. 9d ago
Client Associate - Hilton Head
Travismathew
Service specialist job in Hilton Head Island, SC
TravisMathew is a premium apparel brand that exists because we seized an opportunity-and we're inviting you to take yours. Back in 2007, we saw there weren't many companies whose clothing bridged the gap between performance and lifestyle, so we created our own. Inspired by the sun, surf, and sand of Southern California, we became a leading innovator in lifestyle performance apparel by making clothes for real life-plus working with premium wholesalers, building a leading e-commerce business, and opening retail stores around the world. We invite you to join team TravisMathew.
The Client Associate is responsible for maintaining the in-store sales and service experience and promoting sales culture within the retail store to achieve or exceed sales, KPIs and profitability goals.
ROLES AND RESPONSIBILITIES
Instill an approachable and efficient sales and service focus on the floor to achieve sales goals and deliver exceptional service
Connect with in-store clients and develop and retain a following of repeat clients to drive individual sales goals
Maintain in-depth knowledge of apparel each season, including fit, fabric and intended use of the line
Participate in-store events, marketing initiatives and CRM activity to drive and reward repeat business
Adhere to client service standards and company policies and procedures
Foster a friendly, open and inviting environment for all in-store guests
Foster a work environment focused on teamwork and productivity
Maintain store cleanliness and organization, including front of house and stock space
TECHNICAL COMPETENCIES (Knowledge, Skills & Abilities)
Proficient in Microsoft Applications
Proficient in point-of-sale (POS) systems
Strong written and verbal communication skills
Ability to make decisions independently, or escalate when applicable
Ability to work non-traditional hours; weekends, evenings and holidays
EDUCATION AND EXPERIENCE
Minimum 1-year experience in a client services related capacity
PHYSICAL REQUIREMENTS / WORK ENVIRONMENT (if applicable)
Work is performed in a retail environment / store
Walk, sit, stand, bend, reach and move continually during working hours
PAY Per Hour: $
If your experience is close to what we're looking for, please consider applying! Experience comes in many forms - skills are transferable, and passion goes a long way. We know that diversity makes for the best problem-solving and creative thinking, which is why we're dedicated to adding new perspectives to the team and encourage everyone to apply.
TravisMathew is an Equal Employment Opportunity
$34k-59k yearly est. Auto-Apply 11d ago
Patient Services Specialist
Waycrosshealth
Service specialist job in Savannah, GA
Pay Range:
The primary responsibilities of Patient ServicesSpecialist (PSS) to provide quality customer service by greeting the patient, collecting their information and payments in addition to scheduling appointments and maintaining medical records. Due to the different AON office layouts, the below responsibilities and tasks will be broken up or not based on size and skill in office.
Key Performance Areas:
Create and maintain patient charts within the EMR and billing systems for New and Hospital Consult Patients. Accurately record and communicate Hospital Consults to the appropriate physician. Responsible for all physician requests regarding schedule changes, patient appointments, etc. including maintaining all future schedules to adhere to physician preferences such as max number of patients, gaps between patients, canceling appointments etc. and fix any problems in advance. Responsible to work with physicians to assign new patients to appropriate clinician per office policy, if applicable. Keeps records of physician assignments, dates, and diagnoses, if applicable. Accurately and promptly check-in patients per clinic policy, collect and document payments, and verify demographic information is up to date. Collect or scan patient identification, patient chart photo and insurance cards. Prepare and work reports in accordance with AON and clinic protocols to ensure all patient care is accurate and timely. Schedule patient appointments including follow-ups, treatments, referrals, and outside testing ordered by the physician and provide to the patient in accordance with clinic policy. Prepare the clinic daily close deposit and documents. Balance the Cash drawer if applicable. Distribute documents to appropriate departments. Maintain E-Fax servers and distribute appropriately and/or accurately enter to patient chart as required. Fax or mail records requested by patients or outside physicians. Requests missing information for future appointments from facility or provider and has them faxed to the clinic then files record in chart.
Check-in Station (if applicable)
Check sign-in list as patients arrive for appointments. Promptly note patient's arrival in EMR system and note the patient's location to notify appropriate staff of patient's arrival. Verify the patient's identity according to AONS' Patient I.D. policy and either affixes the patient's name label on the patient's shoulder or hands the patient the label and ensures that he/she affixes the label on their shoulder area. Collect patient co-pays at time of sign-in and print or write a receipt and give to the patient. Notify Financial Counselor if patient is unable to make payment. Receipts are written or printed and given to patient. Post all payments in computer. Log payment on A/R sheets. Copy insurance cards and picture I.D. of all new patients. Be sure patient completes medical history forms and notify Financial Counselor of the arrival of the patient as needed. Verify information on the patient's demographic sheet. Have patient initial and date every 30 days and in January of every year. Answer telephone promptly and route calls or take messages as appropriate. Relay messages to the doctor on rounds. Responsible for taking phones off the answering service promptly at 9:00 a.m. and for switching calls to answering service at 5:00 p.m. Retrieve messages left with answering service/voice mail and distribute as necessary. Take hospital consult information and relay to physicians and Hospital Rounds Coordinator or other assigned person. Contact patients who do not keep appointment to determine reason and reschedule. Document the call and reason in patient's Onco/EMR. If patient cannot be reached by phone, send appropriate letter. Cancel missed appointments in computer to produce clean schedules at end of the workday. Forward sign-in sheets to the EDI Department at the corporate office. Schedule in computer or designated calendar, physician's meetings and drug representative's lunches. Give death certificate to physician for signature. Call funeral home when paperwork is completed. Run trial close each day. Fax appropriate information to the business office according to AON policy. Contact patients the day before their appointment to remind them of appointment time. Reschedule appointments as needed. Compile and distribute information sheets and discs for the PET Scanner in those offices where applicable.
Check-Out Station (if applicable)
Schedule follow-up appointments for clinic as directed by physician's orders and depart patients out of EMR system. Schedule outside testing, referrals to other physicians and hospital admissions as ordered by physicians, if applicable. Print out patient's list of appointments and explain each appointment, if applicable. If outside testing requires preparation, give the patient the preparation and non-prescription medication and explain process to patient/family member. Request and collect payment from patients as stated on A/R Report and/or computer. Notify financial counselor if patient is unable to make payment. Receipts are written or printed and given to patient. Post credit card payments in computer. Log payment on A/R sheets. Work with physician and nursing staff to establish manageable daily schedules. (i.e., know how many patients a physician can see in one day, and adjust schedule if necessary to alleviate patient load). Maintain schedules to be sure patients are rescheduled to accommodate physician's vacations, conferences, and personal appointments. Run trial close daily. Verify with office manager and fax to business office. Notifies financial counselor of any insurance change or STAT outside scheduling, or hospital admission. Answers phones promptly and routes calls or takes messages as appropriate. Balance cash drawer in a.m. and p.m. daily. Handles cash drawer according to AON procedure. Checks and maintains front staff and medical record query reports.
Medical Records Station if applicable
Assemble all new patient and Hospital Follow-Up (HFU) charts. Obtain pertinent information for patient's appointments by calling referring Doctor, hospital, labs, etc. Must verify all records received. (Depending on office operation, i.e. handled at other PSS station at some offices). Maintain fax machine with supplies. Distribute received faxes promptly. Open, sort, and distribute daily mail and any other reports delivered by lab facilities, home health agencies, etc. Empty courier box upon arrival and distribute interoffice mail promptly. Request from and distributes to outside physicians, correspondence, reports, test results on individual patients. This is accomplished through the medical records activity code in OncoEMR. Front staff activity as well as refer to doctor activity codes are also initiated by the AON physician of record. Medical records, refer to doctor and front staff reports are run daily and processed accordingly. Fax or mail records requested by patients or outside physicians. Send charts to corporate office for copying by outside copying company in response to subpoenas or other legal requests per policy. Answer telephones promptly and route calls or take messages as appropriate.Run daily close each day. Fax appropriate information to the business office
Fax Server if applicable
Checks fax server periodically throughout the day for new faxes to be filed. Always verifies date of birth before selecting account to file records. Deletes faxes once they have been labeled and filed correctly. Notifies Onco/EMR support or office manager to remove faxes that were filed incorrectly in patient's chart. Notifies Onco support or office manager when a procedure is missing from the Name/Subject drop down list to be added. Files all documents in the correct category and with the correct document Name/Subject.
Job Duties Common to all stations:
Provide support and understanding to our patients and their caregivers to create a friendly and welcoming environment. Graciously answer telephones promptly and route calls or document messages including voicemails as appropriate within the EMR. Activate and deactivate the answering service as required for clinic hours. Must understand and follow the policy for emergency calls Perform the tasks of other patient servicesspecialist stations that employee has been trained on. Will be expected to cover other stations for absences, lunches, vacations, etc. Comply with all Federal and State laws and regulations pertaining to patient care, patients' rights, safety, billing, privacy and collections. Adhere to all AON and departmental policies and procedures, including IT policies and procedures and disaster recovery plan. Assist in training other AON employees. Keep work area and records in a neat and orderly manner. Maintain all company equipment in a safe and working order. Maintain and ensure the confidentiality of all patient and employee information at all times in accordance to policy and HIPAA regulations. Will be expected to work at any AON location to help meet AON business needs.
Required Qualifications:
Education: High School Diploma; Associates degree a plus
Experience:
Minimally one year healthcare field. Physician office preferred.
Patient/Customer focused.
Attention to detail with strong ability to multitask.
Excellent interpersonal skills.
Strong communication skills with a wide variety of personalities.
Core Capabilities:
Analysis & Critical Thinking: Critical thinking skills including solid problem solving, analysis, decision-making, planning, time management and organizational skills. Must be detailed oriented with the ability to exercise independent judgment.
Interpersonal Effectiveness: Developed interpersonal skills, emotional intelligence, diplomacy, tact, conflict management, delegation skills, and diversity awareness. Ability to work effectively with sensitive and confidential material and sometimes emotionally charged matters.
Communication Skills: Good command of the English language. Second language is an asset but not required. Effective communication skills (oral, written, presentation), is an active listener, and effectively provides balanced feedback.
Customer Service & Organizational Awareness: Strong customer focus. Ability to build an engaging culture of quality, performance effectiveness and operational excellence through best practices, strong business and political acumen, collaboration and partnerships, as well as a positive employee, physician and community relations.
Self-Management: Effectively manages own time, conflicting priorities, self, stress, and professional development. Self-motivated and self-starter with ability work independently with limited supervision. Ability to work remotely effectively as required.
Must be able to work effectively in a fast-paced, multi-site environment with demonstrated ability to juggle competing priorities and demands from a variety of stakeholders and sites.
Computer Skills:
Proficiency in MS Office Word, Excel, Power Point, and Outlook required.
Travel: 0%
Standard Core Workdays/Hours: Monday to Friday 7:30 AM - 4:30 PM.
#AONA
#LI-ONSITE
$29k-35k yearly est. Auto-Apply 3d ago
24 Hour/ Live-In Care Professional Needed
Dawson & Dawson Home Care LLC
Service specialist job in Beaufort, SC
24 Hour/ Live-In Care Professional Needed for Male Client
Join our team as a compassionate Care Professional providing non-medical assistance to clients. As a Dawson and Dawson Care Professional, you will play a crucial role in enhancing the quality of life for our client by assisting with various daily tasks and offering companionship. We are currently seeking to grow our current staff of care professionals for a 24 hour case located in Callawassie, South Carolina.
Qualifications:
Previous experience in care giving is required
CNA preferred but NOT REQUIRED
Individual must be 100% Reliable and punctual.
Strong communication and interpersonal skills is also a must.
Ability to handle emergency situations calmly and efficiently.
Compassionate and dedicated to providing excellent care to clients.
Responsibilities:
Provide personalized care and support to client, including grooming, dressing, bathing, meal preparation, and assistance with activities of daily living (ADLs).
Assist with errands and light household tasks to ensure a comfortable living environment.
Offer specialized care for individuals with conditions such as dementia, Alzheimer's, Parkinson's disease, and physical disabilities.
Administer medication reminders according to prescribed schedules.
Maintain accurate records of services provided, including care notes, ADL's, incident documentation, etc.
Promptly report any client concerns or changes in their condition to the supervisor.
Respond swiftly and effectively in case of emergency situations.
Attend monthly staff meetings to stay updated on company policies and procedures.
Complete required in-service training and ongoing education modules to meet state-mandated guidelines.
Join our team and make a meaningful difference in the lives of those we serve. Apply today to become a valued member of our home care family.
$27k-35k yearly est. Auto-Apply 60d+ ago
Patient Services Specialist
American Oncology Network
Service specialist job in Hinesville, GA
Pay Range: $15.83 - $26.38 The primary responsibilities of Patient ServicesSpecialist (PSS) to provide quality customer service by greeting the patient, collecting their information and payments in addition to scheduling appointments and maintaining medical records. Due to the different AON office layouts, the below responsibilities and tasks will be broken up or not based on size and skill in office.
Key Performance Areas:
Create and maintain patient charts within the EMR and billing systems for New and Hospital Consult Patients. Accurately record and communicate Hospital Consults to the appropriate physician. Responsible for all physician requests regarding schedule changes, patient appointments, etc. including maintaining all future schedules to adhere to physician preferences such as max number of patients, gaps between patients, canceling appointments etc. and fix any problems in advance. Responsible to work with physicians to assign new patients to appropriate clinician per office policy, if applicable. Keeps records of physician assignments, dates, and diagnoses, if applicable. Accurately and promptly check-in patients per clinic policy, collect and document payments, and verify demographic information is up to date. Collect or scan patient identification, patient chart photo and insurance cards. Prepare and work reports in accordance with AON and clinic protocols to ensure all patient care is accurate and timely. Schedule patient appointments including follow-ups, treatments, referrals, and outside testing ordered by the physician and provide to the patient in accordance with clinic policy. Prepare the clinic daily close deposit and documents. Balance the Cash drawer if applicable. Distribute documents to appropriate departments. Maintain E-Fax servers and distribute appropriately and/or accurately enter to patient chart as required. Fax or mail records requested by patients or outside physicians. Requests missing information for future appointments from facility or provider and has them faxed to the clinic then files record in chart.
Check-in Station (if applicable)
Check sign-in list as patients arrive for appointments. Promptly note patient's arrival in EMR system and note the patient's location to notify appropriate staff of patient's arrival. Verify the patient's identity according to AONS' Patient I.D. policy and either affixes the patient's name label on the patient's shoulder or hands the patient the label and ensures that he/she affixes the label on their shoulder area. Collect patient co-pays at time of sign-in and print or write a receipt and give to the patient. Notify Financial Counselor if patient is unable to make payment. Receipts are written or printed and given to patient. Post all payments in computer. Log payment on A/R sheets. Copy insurance cards and picture I.D. of all new patients. Be sure patient completes medical history forms and notify Financial Counselor of the arrival of the patient as needed. Verify information on the patient's demographic sheet. Have patient initial and date every 30 days and in January of every year. Answer telephone promptly and route calls or take messages as appropriate. Relay messages to the doctor on rounds. Responsible for taking phones off the answering service promptly at 9:00 a.m. and for switching calls to answering service at 5:00 p.m. Retrieve messages left with answering service/voice mail and distribute as necessary. Take hospital consult information and relay to physicians and Hospital Rounds Coordinator or other assigned person. Contact patients who do not keep appointment to determine reason and reschedule. Document the call and reason in patient's Onco/EMR. If patient cannot be reached by phone, send appropriate letter. Cancel missed appointments in computer to produce clean schedules at end of the workday. Forward sign-in sheets to the EDI Department at the corporate office. Schedule in computer or designated calendar, physician's meetings and drug representative's lunches. Give death certificate to physician for signature. Call funeral home when paperwork is completed. Run trial close each day. Fax appropriate information to the business office according to AON policy. Contact patients the day before their appointment to remind them of appointment time. Reschedule appointments as needed. Compile and distribute information sheets and discs for the PET Scanner in those offices where applicable.
Check-Out Station (if applicable)
Schedule follow-up appointments for clinic as directed by physician's orders and depart patients out of EMR system. Schedule outside testing, referrals to other physicians and hospital admissions as ordered by physicians, if applicable. Print out patient's list of appointments and explain each appointment, if applicable. If outside testing requires preparation, give the patient the preparation and non-prescription medication and explain process to patient/family member. Request and collect payment from patients as stated on A/R Report and/or computer. Notify financial counselor if patient is unable to make payment. Receipts are written or printed and given to patient. Post credit card payments in computer. Log payment on A/R sheets. Work with physician and nursing staff to establish manageable daily schedules. (i.e., know how many patients a physician can see in one day, and adjust schedule if necessary to alleviate patient load). Maintain schedules to be sure patients are rescheduled to accommodate physician's vacations, conferences, and personal appointments. Run trial close daily. Verify with office manager and fax to business office. Notifies financial counselor of any insurance change or STAT outside scheduling, or hospital admission. Answers phones promptly and routes calls or takes messages as appropriate. Balance cash drawer in a.m. and p.m. daily. Handles cash drawer according to AON procedure. Checks and maintains front staff and medical record query reports.
Medical Records Station if applicable
Assemble all new patient and Hospital Follow-Up (HFU) charts. Obtain pertinent information for patient's appointments by calling referring Doctor, hospital, labs, etc. Must verify all records received. (Depending on office operation, i.e. handled at other PSS station at some offices). Maintain fax machine with supplies. Distribute received faxes promptly. Open, sort, and distribute daily mail and any other reports delivered by lab facilities, home health agencies, etc. Empty courier box upon arrival and distribute interoffice mail promptly. Request from and distributes to outside physicians, correspondence, reports, test results on individual patients. This is accomplished through the medical records activity code in OncoEMR. Front staff activity as well as refer to doctor activity codes are also initiated by the AON physician of record. Medical records, refer to doctor and front staff reports are run daily and processed accordingly. Fax or mail records requested by patients or outside physicians. Send charts to corporate office for copying by outside copying company in response to subpoenas or other legal requests per policy. Answer telephones promptly and route calls or take messages as appropriate.Run daily close each day. Fax appropriate information to the business office
Fax Server if applicable
Checks fax server periodically throughout the day for new faxes to be filed. Always verifies date of birth before selecting account to file records. Deletes faxes once they have been labeled and filed correctly. Notifies Onco/EMR support or office manager to remove faxes that were filed incorrectly in patient's chart. Notifies Onco support or office manager when a procedure is missing from the Name/Subject drop down list to be added. Files all documents in the correct category and with the correct document Name/Subject.
Job Duties Common to all stations:
Provide support and understanding to our patients and their caregivers to create a friendly and welcoming environment. Graciously answer telephones promptly and route calls or document messages including voicemails as appropriate within the EMR. Activate and deactivate the answering service as required for clinic hours. Must understand and follow the policy for emergency calls Perform the tasks of other patient servicesspecialist stations that employee has been trained on. Will be expected to cover other stations for absences, lunches, vacations, etc. Comply with all Federal and State laws and regulations pertaining to patient care, patients' rights, safety, billing, privacy and collections. Adhere to all AON and departmental policies and procedures, including IT policies and procedures and disaster recovery plan. Assist in training other AON employees. Keep work area and records in a neat and orderly manner. Maintain all company equipment in a safe and working order. Maintain and ensure the confidentiality of all patient and employee information at all times in accordance to policy and HIPAA regulations. Will be expected to work at any AON location to help meet AON business needs.
Required Qualifications:
Education: High School Diploma; Associates degree a plus
Experience:
* Minimally one year healthcare field. Physician office preferred.
* Patient/Customer focused.
* Attention to detail with strong ability to multitask.
* Excellent interpersonal skills.
* Strong communication skills with a wide variety of personalities.
Core Capabilities:
* Analysis & Critical Thinking: Critical thinking skills including solid problem solving, analysis, decision-making, planning, time management and organizational skills. Must be detailed oriented with the ability to exercise independent judgment.
* Interpersonal Effectiveness: Developed interpersonal skills, emotional intelligence, diplomacy, tact, conflict management, delegation skills, and diversity awareness. Ability to work effectively with sensitive and confidential material and sometimes emotionally charged matters.
* Communication Skills: Good command of the English language. Second language is an asset but not required. Effective communication skills (oral, written, presentation), is an active listener, and effectively provides balanced feedback.
* Customer Service & Organizational Awareness: Strong customer focus. Ability to build an engaging culture of quality, performance effectiveness and operational excellence through best practices, strong business and political acumen, collaboration and partnerships, as well as a positive employee, physician and community relations.
* Self-Management: Effectively manages own time, conflicting priorities, self, stress, and professional development. Self-motivated and self-starter with ability work independently with limited supervision. Ability to work remotely effectively as required.
* Must be able to work effectively in a fast-paced, multi-site environment with demonstrated ability to juggle competing priorities and demands from a variety of stakeholders and sites.
* Computer Skills:
* Proficiency in MS Office Word, Excel, Power Point, and Outlook required.
Travel: 0%
Standard Core Workdays/Hours: Monday to Friday 7:30 AM - 4:30 PM.
#AONA
#LI-ONSITE
$15.8-26.4 hourly 4d ago
Service Advisor
Autonation, Inc. 4.0
Service specialist job in Hardeeville, SC
Youll be able to get out from behind the desk and play an active role in the service lane. AutoNation will look to you to explain the Service Technicians recommendations to the customer in easy-to-understand language and suggest up-sell opportuni Service Advisor, Customer Experience, Advisor, Vehicle, Automotive
$30k-49k yearly est. 6d ago
Experienced Service Consultant
Kia Country of Savannah
Service specialist job in Savannah, GA
We are seeking a customer-focused Automotive Service Advisor to act as the liaison between our customers and service technicians. The ideal candidate has strong communication skills, automotive knowledge, and a passion for delivering excellent customer service. Jon us and our newly renovated dealership.
Key Responsibilities
Greet customers and assess vehicle service needs
Clearly explain recommended services, repairs, and costs
Prepare and manage repair orders accurately
Communicate with technicians regarding diagnostics and repair timelines
Provide status updates and follow up with customers
Promote additional services when appropriate (upselling ethically)
Maintain high customer satisfaction and CSI scores
Handle payments, warranties, and service documentation
Qualifications
1+ year experience as a Service Advisor or in automotive service (preferred)
Strong customer service and sales skills
Basic automotive knowledge
Ability to multitask in a fast-paced environment
Excellent verbal and written communication skills
Valid driver's license and clean driving record
What We Offer
Competitive compensation with performance incentives
Ongoing training and career advancement opportunities
Supportive team environment
Modern service facility and tools
Medical / Dental / Vision
401k - with company match
Must complete and pass drug screening and background check
$49k-88k yearly est. Auto-Apply 60d+ ago
Customer Success Representative
Porter Logistics
Service specialist job in Pooler, GA
Who We Are Porter Logistics is a fast-growing third-party logistics (3PL) provider redefining modern warehousing and fulfillment. Headquartered in Atlanta, we've grown over the past decade from a two-person operation in a 10,000-square-foot warehouse to an organization supporting more than 1 million square feet across multiple Georgia facilities.
We partner with high-expectation customers who depend on accuracy, transparency, and operational excellence. Our success is driven by disciplined execution, a strong commitment to safety and quality, and teams that take ownership of their work.
As we continue to expand-including our newest operations in Savannah-we're focused on building scalable processes and long-term careers. At Porter, you'll find a hands-on, fast-paced environment where teamwork, integrity, consistency, and accountability are at the core of how we operate.
The Role
As a Customer Success Representative (CSR), you will serve as a key liaison between our clients and the warehouse team, ensuring accurate order execution, clear communication, and high client satisfaction. In addition to core customer success responsibilities, this role will also support shipping clerk functions, making it a critical bridge between client communication and outbound warehouse operations.
You will be responsible for coordinating daily warehouse activity for assigned clients, including entering orders into our Warehouse Management System (WMS), generating pick lists and shipping documentation, closing completed orders, and billing shipments. This role requires strong attention to detail, the ability to manage multiple priorities, and comfort working closely with both clients and warehouse operations.
Day-to-Day Responsibilities
Customer Success & Order Coordination
Serve as the primary point of contact for assigned clients
Process daily client orders and accurately input order data into the WMS
Communicate order details, changes, and priorities to the warehouse team
Identify and help resolve order, inventory, and fulfillment issues
Generate pick lists, order packets, and outbound shipping documentation
Close out completed orders in the WMS and bill shipments to the appropriate clients
Greet drivers upon arrival, verify shipping paperwork for accuracy, and liase with the warehouse to direct drivers to appropriate load/unload locations
Skills Needed to Be Successful
Strong verbal and written communication skills
Ability to multitask and prioritize in a fast-paced, operations-driven environment
Exceptional attention to detail and organizational skills
Previous experience in a customer service or operations support role
Experience working in a WMS system is highly preferred
Prior experience in logistics, warehousing, or supply chain is strongly preferred
Proficiency with Microsoft Office (Excel, Outlook, Word)
Team-oriented mindset with a strong sense of ownership and accountability
How much does a service specialist earn in Savannah, GA?
The average service specialist in Savannah, GA earns between $24,000 and $68,000 annually. This compares to the national average service specialist range of $27,000 to $71,000.
Average service specialist salary in Savannah, GA
$40,000
What are the biggest employers of Service Specialists in Savannah, GA?
The biggest employers of Service Specialists in Savannah, GA are: