Post job

Service specialist jobs in Shreveport, LA - 222 jobs

All
Service Specialist
Customer Service Representative
Operations Specialist
Customer Service Associate
Processing Specialist
Customer Relations Representative
Customer Service Advisor
Customer Service And Billing
Bilingual Customer Service
Customer Service Consultant
Service Representative
Customer Service Technician
  • Customer Service Representative - Shreveport, LA

    Advanced Call Center Technologies 4.1company rating

    Service specialist job in Shreveport, LA

    Call Center Representative - Agent Reports To: Operations Supervisor Department: Operations FLSA Status: Non-exempt Customer Service Representatives use their excellent communication and interpersonal skills with customers. In this role you will receive inbound calls from consumers for assistance with billing inquiries, payments, credits, fraud alerts, internet and cell phone services, and mortgage servicing. Customer Service Representatives are problem solvers with good negotiation skills who are self-driven and motivated to meet individual service and sales goals. Essential Duties and Responsibilities: Responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for service and assistance. Maintains confidentiality; listens to others without interrupting; keeps emotions under control; remains open to others' ideas and tries new things. Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds quickly and effectively to customer questions. Multi tasks to document while speaking with the consumer. Demonstrates accuracy and thoroughness; looks for ways to improve and promote quality; applies feedback to improve performance; monitors own work to ensure quality. Meets clients' specific quality standards. Meets productivity standards; completes work in timely manner; strives to increase productivity; works quickly. Promotes positive interactions with others through effective communication with customers and team members. This includes real-time interaction with leaders for coaching and feedback, verbal engagement with customers, and collaboration with team members and escalation departments. These interactions may be face-to-face as required by business needs. Regular, predictable, and reliable attendance is critical to success in this role. Follows instructions, responds to management direction; takes responsibility for own actions; keeps commitments; commits to long hours of work when necessary to reach goals; completes tasks on time or notifies appropriate person with an alternate plan. Other duties as requested by management Competency: To perform the job successfully, an individual should demonstrate the following competencies: Data Entry Accuracy - Good attention to detail and basic computer skills Communication Skills - Clear communication with employees and customers Background Check - Must be able to successfully pass a criminal background check Education and/or Experience: High School Diploma or GED required Previous call center experience or assisting customers preferred Computer Skills: To perform this job successfully, an individual must have knowledge of: Good typing skills Ability to navigate multiple computer screens and applications ~CB ACT provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, ACT complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. ACT expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of ACT's employees to perform their job duties may result in discipline up to and including discharge.
    $23k-27k yearly est. 2d ago
  • Job icon imageJob icon image 2

    Looking for a job?

    Let Zippia find it for you.

  • Customer Service Representative - State Farm Agent Team Member

    Andrew Robinson-State Farm Agent

    Service specialist job in Shreveport, LA

    ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Andrew Robinson - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist clients with policy changes and updates. Process insurance claims and follow up with clients. Maintain accurate records of customer interactions. QUALIFICATIONS: Strong communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.
    $25k-32k yearly est. 2d ago
  • Customer Service Representative: 3560 Greenwood Road, Shreveport, LA

    American Cash Advance 4.1company rating

    Service specialist job in Shreveport, LA

    We are looking for the Best of the Best Full-Time Customer Service Representative: Shreveport, LA Do you have a passion for helping people? Are you always looking for a better way of doing things? Do you embrace change and adapt well under pressure? If you answered yes to the above questions, please continue reading. American Cash Advance has been a leading cash advance company, helping people get from their current emergency to their next payday for more than 20 years. We pride ourselves on hiring the best of the best and creating a culture of ambitious self-starters who are always willing to go the extra mile for both the customer and the company. Thanks to our staffs' unique way of embracing change and adaptability, the recent pandemic allowed our essential services to remain open with continued opportunities in our communities' workforce. Your primary job responsibilities would include, building exceptional customer relationships, marketing to gain new customers, reviewing accounts for accuracy and needed updates, funding loans, collections, and customer acquisitions. Other job responsibilities include but are not limited to; working closely with and supporting others in a positive, team environment to enhance the customer experience, maintain a clean and professional office environment, safe guarding company monies & property, assist in managing P&L's, adhering to all company policies, procedures, creed, and industry laws, staying up to date on all company trainings, and industry laws, calling and documenting calls to past, present, and future customers, educating customers on the term and conditions of the contract, follow instructions and respond to management direction and report for work on time, as scheduled and ready to begin your work day. Experience in the industry is welcome, but not necessary. You'll gain loads of experience, but before you do you should already possess the following skills: Math Skills: including the ability to count money. Social Skills: including the ability to engage & interact professionally. Problem-Solving Skills: including the ability to negotiate payment terms. Communication Skills: including the flexibility to work with different personalities. Computer Skills: ability to use computer programs required to process day to day transactions. Clerical Skills: including the ability to file folders, answer phones, scan and copy paperwork. Organization Skills: including the ability to utilize filing systems. Other Requirements: Must be 18, have a valid driver's license, dependable vehicle, eligible to work in the USA, and able to successfully complete all post offer screens, including a criminal background check, MVR, and reference check. We are an equal opportunity employer. Excellent Benefits including: Health Insurance (up to 80% of premiums paid by company) Other insurances include, Dental, Vision, Life, Long & Short-Term Disability, and more! 401K Paid Holidays Paid Vacations! Paid All-Purpose Time Off Paid Training Advancement Opportunity! Unlimited Earning Potential and more! If you think you have what it takes to be a part of our dynamic team, please apply today! For more information about American Cash Advance visit our website at ***************************
    $24k-32k yearly est. 2d ago
  • Customer Service

    Arnold Family of Restaurants, LLC

    Service specialist job in Shreveport, LA

    Job Description Working at Pizza Hut is about making hungry people happy. It's about being independent and having fun, making new friends and earning extra cash. As a Pizza Hut team member, you can be the smiling face that greets and serves the customers or a cook who make things happen in the kitchen. Working with us will give you the financial rewards and flexibility to suit your lifestyle. You'll learn new things, get recognized for your efforts and learn skills that last a lifetime. The good news is that your training will teach you everything you need to know to succeed on the job. But there are a few skills you should have from the get-go: You're a fun and friendly person who values customers and takes absolute pride in everything you do. Communication skills are key - you're not going to be able to text message customers back and forth. In other words, you should be comfortable talking to strangers. You've got attitude - the right kind of course - and understand the need to be on time, all the time. With loads of energy, you understand that work is easier - and more fun - with some teamwork. And you're at least 16 years old. Keep in mind, this is just basic information. You'll find out more after you apply. And independently-owned franchised or licensed locations may have different requirements. We've got great jobs for people just starting out in the workforce, looking for a flexible second job or staying in the workforce after retirement. If you want a fun, flexible job with an innovative company, look no further than Pizza Hut. Apply today!
    $26k-35k yearly est. 24d ago
  • Customer Service Advisor - Migrant Help

    Maximus 4.3company rating

    Service specialist job in Shreveport, LA

    Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care. We are more than just a call centre; we are a vital support line and a compassionate ear for some of the most vulnerable members of our communities, and we are seeking a dedicated Customer Service Advisor to join our team. This is a United Kingdom, Homebased position. You must be living in the United Kingdom, with the correct Right to Work in the UK (British passport/VISA etc.) to be considered for this role. Any applications from outside of the UK will not be considered. This role will be working late shifts - 5 x 7.5 hour days between 12pm - 10pm Monday-Sunday and will work some weekends, which could be 1 Saturday or Sunday or on occasions the full weekend and some bank holidays.. The shifts will be a mixture of these hours and a rota will be provided in advance. 12pm - 8pm 1pm - 9pm 2pm - 10pm. Start date: Monday 19th January 2026. This role is perfect for someone who is passionate about providing help to those who need it most. As a Customer Service Advisor in our contact centre, you will play a crucial role in delivering outstanding service to our service users by handling a high volume of calls, emails, and live chats. Partnering with the esteemed charity, Migrant Help, you will provide essential support to Asylum Seekers, making a significant difference in their lives. 1. Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary. 2. Identify and address safeguarding concerns promptly and effectively. 3. Meet customer service standards and performance goals. 4. Respond to difficult and sensitive cases with empathy, patience, and resilience. 5. Deliver information services across multiple channels (telephone, online, email, and live chat). 6. Resolve service user issues proactively, calmly, and professionally. 7. Offer guidance, tailored recommendations, and signposting to Service Users. 8. Follow established processes and adjust to evolving procedures. 9. Manage confidential information with strict adherence to data protection standards. 10. Proactively seek and address feedback to drive continuous improvement in role. Qualifications & Experience • Experience performing under pressure and handling demanding situations whilst staying calm and patient. • Experience maintaining high levels of accuracy and attention to detail in all tasks. • Experience collaborating with diverse teams to achieve common goals. • Ability to solve complex problems and deliver solutions in a timely manner. • Experience managing multiple tasks efficiently, ensuring deadlines are met and quality is maintained. • Ability to resolve conflict, ensuring a positive outcome. • Ability to work independently, demonstrating initiative and good decision-making skills. • Strong written English skills to accurately input and record service user information. Desirable • Experience working with service users with additional needs and adapting to unique requirements. • Awareness of mental health issues and a passion for further learning and development in this area. Individual Competencies • Ability to maintain composure and effectiveness in challenging and sometimes distressing situations, being able to regain stability following setbacks. • Ability to listen and engage with service users, understanding their needs and replying appropriately. • Ability to show empathy towards other's experiences and emotions. • Clear, effective and engaging communication skills with service users. • A positive approach to fostering an encouraging environment for colleagues and service users. • Proficient using a variety of digital software applications, and openness to learning new technologies. • Ability to prioritise time and tasks to meet deadlines and achieve objectives. • An open approach to embracing diverse perspectives and adapting to new ideas and ways of working. • Ability to adapt to changing environments and needs, being flexible and resilient in situations. • Ability to demonstrate the Maximus Values by showcasing integrity, taking accountability for actions and decisions, and upholding high ethical standards. Desirable • Possess cultural awareness, with the ability to respect and interact with people from diverse backgrounds. EEO Statement Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post. We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process. Minimum Salary £ 25,185.00 Maximum Salary £ 25,185.00
    $24k-29k yearly est. 4d ago
  • Store Operations Specialist

    at Home Group

    Service specialist job in Shreveport, LA

    The Store Operations Specialist (SOS) leads and trains teams in performing all freight functions, including: unloading, processing, stocking, and resets. Key Roles and Responsibilities Provides customers a positive shopping experience Performs cashier duties accurately while processing all transactions per policy. Maintains 5S standards (Sort, Straighten, Systematic cleanup, Standardize and Sustain) in receiving. Leads team in performing all freight functions including stocking and resets. Ensures Specialists are focused first in their specialized areas. Unload, process, and stock freight to correct location, following merchandising guidelines. Timely and thorough incident reporting compliance. Performs store recovery tasks and housekeeping (inside and out) as required during stocking efforts. Performs and trains team on store freight processing and merchandising responsibilities Operates all equipment in a safe manner per directed procedures. Ensures a safe working and shopping environment while minimizing shrink and damages. Executes company directives, policies and procedures timely, accurately, and thoroughly. Qualifications and Competencies At least 18 years old High School Diploma/Equivalent Ability to work a flexible schedule including nights, weekends, and some holiday Ability to lift a minimum of 50 lbs., team lift 100 lbs. Contributes to a customer focused environment while demonstrating excellent service. Communicates clearly with customers, team and leadership. Reliable and trustworthy Ability to work effectively independently and within a team to perform all tasks as assigned. Maintains a positive attitude; works with a sense of urgency; demonstrates timely and thoroughly execution. Flexible with an ability to handle multiple tasks where priorities shift with the demands of the business.
    $40k-65k yearly est. Auto-Apply 60d+ ago
  • Operations Specialist

    Alarm.com 4.8company rating

    Service specialist job in Shreveport, LA

    CHeKT is in search of an Operations Specialist to be part of our fast-growing team. We are looking for a versatile "generalist" responsible for serving as the operational backbone of our growing team. This is a hands-on role for someone who thrives in fast-paced gritty start up environment who is eager to "roll up their sleeves" and support all functional areas of our business. This is a unique opportunity for a high potential and low ego individual to quickly gain exposure and experience in a founder led technology start up that is part of a publicly traded parent company. This role will support our overall team and executive leaders in critical administrative functions and assist with high-impact projects that drive our next phase of growth. Beyond traditional clerical and administrative duties, this role requires strategic thinking, proactive problem solving, and technical fluency including an interest in extending our use of AI, and the ability to manage process and workflows with our parent company and our B-to-B channel. Core Responsibilities Administrative Support for General Team & Executives: Manage calendars, coordinate travel and team events, and prepare materials for internal and external meetings and presentations. Support daily logistics across departments and support deliverables to B-to-B channel partners and clients. Office Management: Ensure office operations run smoothly including the physical office needs such as supplies and equipment as well as ensuring team members have the resources needed to be successful. Operational Support - Finance & Accounting: Assist with budgeting, purchase orders, expense tracking and reporting, and managing relationships with vendors and service providers to include support for customer and partner billing, invoicing, and collections. Project Coordination: Assist with cross-departmental and cross- company projects, tracking deadlines, and executing on deliverables. Workflow Optimization & Strategic Problem Solving: Leverage AI-driven tools to automate routine tasks like scheduling and data entry, where possible. Identify, implement and refine administrative processes to enhance team member & partner productivity. Whatever else comes your way! This is an “all hands on deck” culture Qualifications Experience: 1-3 years in an operations, project management, customer service, administrative or analytical role, preferably within a startup or fast-paced environment. Education: Bachelor's degree in Business Administration, Operations Management, or a related field. Relevant work experience will be considered in place of a degree. Demonstrated Leadership: Proven leadership aptitude and skills such as conflict resolution, change management, and independent decision making displayed in a professional, academic, educational, or extracurricular setting. Technical and Analytical Proficiency/Aptitude: Experience and interest in utilizing AI across multiple functions for accelerating productivity. Proficiency in Microsoft Office (especially Excel), collaboration tools. project management software and Finance/Accounting, CRM or ERP systems. Problem Solving & Soft Skills: Proactive nature, strong work ethic and ability to work independently. Strong verbal and written communication. Exceptional problem-solving and high emotional intelligence to resolve conflicts and address operational opportunities independently. Adaptability & Growth Mindset: A "can-do" attitude with exceptional adaptability and interest in “wearing many hats” to handle shifting priorities in a rapidly changing environment. The person who will best fit this role will not see hard lines around their job description but an opportunity to learn a business from the ground up and get exposure to all facets. Service Mindset: CHeKT supports a set of partners and enterprise clients that rely on our technology and team to deliver critical security services . This role requires a deep service mindset and orientation around delivering best in class white glove experiences to our clients and partners. Confidentiality: Exceptional discretion in handling sensitive financial and executive information. Location: This is an in-office position based at the CHeKT headquarters in Shreveport, five days a week.. Please note that sponsorship of new applicants for employment authorization, or any other immigration-related support, is not available for this position at this time. Who We Are: CHeKT is revolutionizing the security industry by bridging the gap between alarm systems and video surveillance. Our flagship product, the CHeKT Bridge, empowers central monitoring stations and alarm companies to integrate video solutions seamlessly, providing visual verification that enhances security and reduces false alarms. As part of the Alarm.com family, CHeKT leverages cutting-edge technology and a collaborative environment to deliver innovative solutions to customers and partners. COMPANY BENEFITS Alarm.com offers competitive pay and benefits inclusive of subsidized medical plan options, an HSA with generous company contribution, a 401(k) with employer match, and paid holidays, wellness time, and vacation increasing with tenure. Paid maternity and bonding leave, company-paid disability and life insurance, FSAs, well-being resources and activities, and a casual dress work environment are also part of our outstanding total rewards package! Alarm.com is an Equal Opportunity Employer In connection with your application, we collect information that identifies, reasonably relates to or describes you (“Personal Information”). The categories of Personal Information that we may collect include your name, government-issued identification number(s), email address, mailing address, other contact information, emergency contact information, employment history, educational history, criminal record, and demographic information. We collect and use those categories of Personal Information about you for human resources and other business management purposes, including identifying and evaluating you as a candidate for potential or future employment or future positions, recordkeeping in relation to recruiting and hiring, conducting criminal background checks as permitted by law, conducting analytics, and ensuring compliance with applicable legal requirements and Company policies. By submitting your application, you acknowledge that we may retain some of the personal data that you provide in your application for our internal operations such as managing our recruitment system and ensuring that we comply with labor laws and regulations even after we have made our employment decision. Notice To Third Party Agencies: Alarm.com understands the value of professional recruiting services. However, we are not accepting resumes from recruiters or employment agencies for this position. In the event we receive a resume or candidate referral for this position from a third-party recruiter or agency without a previously signed agreement, we reserve the right to pursue and hire those candidate(s) without any financial obligation to you. If you are interested in working with Alarm.com, please email your company information and standard agreement to ********************************.
    $40k-56k yearly est. Auto-Apply 12d ago
  • Youree Call Center Customer Service Representative

    FSNB 4.1company rating

    Service specialist job in Shreveport, LA

    FSNB is currently hiring full time Call Center Customer Service Representatives to join our team at our new Call Center in Shreveport, LA. We are a full-service bank which has been family owned and operated for over 75 years. Visit our website at ********************** to learn about our products, services and history spanning more than seven decades. Manage inbound and outbound customer calls in a timely manner Identify customers' needs and wants, do your best to clarify information Research every issue and provide solutions to them Recognize opportunities to upsell our products and services Follow our company's communication “scripts” Keep records of all conversations in our call center database in a comprehensible way Follow our customer engagement strategy Meet acceptable standards for attendance and punctuality Customer Service Representative Requirements: Customer service experience is a plus Must have a high school degree or equivalent Must be computer literate Must be able to sit for long periods of time, have hand dexterity, bend, squat, and lift up to 25 pounds Be open to taking on additional tasks during course of employment. Portray a positive company image Must be able to work a rotating schedule Monday through Friday 7 a.m. to 7 p.m. and rotating Saturdays 8 a.m. to 1 p.m. Skills and Attributes: Excellent verbal communication skills Open-minded to learning and taking on new tasks and concepts Cooperative with co-workers and supervisors Typing skills Benefits: Paid Vacation Paid Personal Leave Medical/Dental Insurance 401(k) Paid Holidays Employee Assistance Program Supplemental Insurance Paid Death Benefit About FSNB: Serving over 75+ years Family owned and managed Serving Shreveport for 10+ years Opening a new call center in Shreveport Promotes from within the company Military and military family friendly
    $26k-31k yearly est. Auto-Apply 60d+ ago
  • Customer Service Associate

    Knitwell Group

    Service specialist job in Shreveport, LA

    About us LOFT creates modern, feminine, versatile clothing for women with one common style goal: to look and feel confident wherever the day takes them. We empower women to find their authentic self-expression because feeling like yourself is always in style. Here at LOFT, we're busy styling the careers and supporting the lives of everyday optimists just like you. Express your authentic self and experience endless inspiration, all while enjoying the opportunities and benefits that help you get the most from your career, life, and wardrobe. About the role As a Sales Associate, you are the ultimate brand ambassador. You create authentic connections with customers and guide their shopping journey by offering personalized styling recommendations. You help keep the store looking beautiful by ensuring merchandise is well-organized and in the right place on the sales floor, ready to impress customers. You'll collaborate with your team to create personalized customer experiences and support our always-inviting environment on the sales floor. The impact you can have In this role, you'll have the opportunity to: Connect with customers and listen to their needs to create personalized customer experiences. Share product knowledge and recommendations to help style the customer. Use brand behaviors and personalized service to drive brand loyalty. Uphold the highest visual and operational standards while keeping the focus on the customer. Use technology to stay informed on company priorities and promotions and provide customers with a seamless omnichannel shopping experience by utilizing available tools. Partner with store leaders to achieve individual goals and daily expectations. Build productive relationships by sharing ideas and being helpful to others. You'll bring to the role Sales Associate or customer-focused experience (preferred) Brings a hospitality mindset when engaging with customers Flexible availability - including evenings, weekends, and holidays Technology proficient and ability to operate a point-of-sale system Takes initiative in making thoughtful decisions Benefits Merchandise discount across our brands: 50% off regular-priced merchandise at Ann Taylor and LOFT, plus you may also be eligible for discounts at other KnitWell Group brands Support for your individual development plus opportunity for growth within our family of brands A culture of giving back - opportunities to support our philanthropic partners that benefit local communities* 401(k)* *Job offers will consider factors such your qualifications, relevant experience, and skills. Eligibility of certain benefits and associate programs is subject to employment type and role, and program requirements. Location: Store 1485-Shoppes @ Bellemeade-ANN-Shreveport, LA 71105Position Type:Regular/Part time Equal Employment Opportunity The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected
    $21k-28k yearly est. Auto-Apply 60d+ ago
  • Customer Service Associate

    Variety Stores LLC

    Service specialist job in Shreveport, LA

    Job Description Provides courteous customer service and maintain merchandise displays to enhance overall customer satisfaction, sales, profitability, and store standards. In applicable instances, unloads trucks, processes freight, stocks counters, and performs any other function needed to maintain the salesfloor. Job Scope This position has no direct supervisory or budgetary accountability. Essential Functions 1) Provide positive customer service by treating customers in a courteous and knowledgeable manner in order to maximize customer satisfaction and sales. 2) Price, stock and maintain merchandise in a neat and orderly manner. 3) Process sales transactions in an accurate, efficient, and friendly manner. 4) Adhere to assigned work schedule in order to provide predictability in workload scheduling. 5) Follow all Company policies and procedures in order to maximize customer service, sales, and store profitability. 6) In applicable instances, unloads trucks, processes freight, stocks counters, and any other function needed to maintain salesfloor. Ancillary Functions Provide support to store management as requested. Qualifications and Skills Required Fundamental reading and math skills Ability to effectively communicate in English Working Conditions Retail store environment where extended periods of standing are required Retail store stockroom environment subject to fluctuations in temperature Frequent lifting and maneuvering of merchandise and displays Exposure to dust and extreme temperatures while unloading trailers Scheduled work hours may vary, to include evenings and weekends Occasional use of ladders required
    $21k-28k yearly est. 12d ago
  • Warehouse Operations Specialist

    ASC 4.6company rating

    Service specialist job in Shreveport, LA

    Benefits: Opportunity for advancement Paid time off Training & development We are seeking a dependable and motivated Warehouse Associate to join our operations team. This role is essential in ensuring efficient order fulfillment, accurate inventory management, and the smooth flow of materials throughout the warehouse. The ideal candidate is detail-oriented, safety-focused, and dedicated to maintaining a high standard of operational excellence. Key Responsibilities • Receive, unload, and process incoming shipments and materials. • Accurately pick, pack, and prepare customer orders in accordance with company standards. • Maintain precise inventory records and assist with routine cycle counts and stock audits. • Safely operate warehouse equipment, including forklifts, pallet jacks, and hand trucks. • Keep all work areas clean, organized, and compliant with safety and OSHA regulations. • Assist with loading and unloading delivery trucks as needed. • Work collaboratively with team members to enhance workflow and improve warehouse efficiency. • Adhere to all company policies, procedures, and safety protocols. • Demonstrate strong attention to detail and a commitment to quality in all tasks. Requirements: High school diploma or equivalent preferred. Previous warehouse or logistics experience is a plus. Ability to lift and move objects up to 35 lbs. Basic computer skills for inventory tracking. Strong attention to detail and ability to work in a fast-paced environment. Forklift certification (preferred but not required). Willingness to work weekends if needed. Benefits: Paid time off and holidays How to Apply: If you're interested in joining our team, please submit your resume and application.Compensation: $12.00 per hour We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. The National Drug & Alcohol Screening Association (NDASA) is a member-owned, member-driven, member-operated organization whose mission is to advocate for safe and drug-free workplaces and communities through legislative advocacy, education, training and excellence in drug and alcohol screening services. We offer a multitude of member benefits and discounts, keeping our members informed with weekly communications, a quarterly newsletter, a weekly podcast and Town Hall Meeting, monthly educational webinars and an annual conference. Our training, certification and accreditation programs are second to none. Member participation opportunities include committees, State Affiliates program, course re-seller training, promotions & sponsorships, and regional training events. Compensation: $12.00 per hour We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. The National Drug & Alcohol Screening Association (NDASA) is a member-owned, member-driven, member-operated organization whose mission is to advocate for safe and drug-free workplaces and communities through legislative advocacy, education, training and excellence in drug and alcohol screening services. We offer a multitude of member benefits and discounts, keeping our members informed with weekly communications, a quarterly newsletter, a weekly podcast and Town Hall Meeting, monthly educational webinars and an annual conference. Our training, certification and accreditation programs are second to none. Member participation opportunities include committees, State Affiliates program, course re-seller training, promotions & sponsorships, and regional training events.
    $12 hourly Auto-Apply 60d+ ago
  • Customer Service Representative, LA Department of Revenue

    Youngwilliams Pc 4.2company rating

    Service specialist job in Bossier City, LA

    The Customer Service Representative/Agent (CSR) represents the Louisiana Department of Revenue (LDOR). The CSR provides timely and accurate information to the taxpaying public and tax practitioners as it relates to taxes and fees administered by the Louisiana Department of Revenue as set forth by tax laws, rules, regulations, and policies. Essential Job Responsibilities and Duties Handles customer inquiries which requires knowledge of the tax laws and departmental policies and procedures. In addition, knowledge of the LDOR information system (DELTA), LDOR filing and payment applications, and LDOR's website would be a plus. Conducts detailed analysis of accounts for which returns have been processed, including researching the history on the taxpayer's account to provide accurate information and instructions. Reviews original and amended tax returns to ensure changes are in compliance with the current tax laws. Corrects returns that are not in compliance and notifies the taxpayer. Calculates correct taxes, penalty, interest, and fees due based on applicable knowledge of the specific tax. Confers with and educates taxpayers or tax professionals in the use of LDOR filing and payment applications, LDOR's website, use of the proper form(s), applicable tax laws, and departmental policies. Corrects records held within LDOR's information system (DELTA) to accurately reflect amounts reported and due. In addition, it may require eliminating assessments issued in error, correcting data entry errors, and online entry of returns Completes mandatory training requirements within the established deadlines. Regular and timely attendance Other duties as assigned Required Education Minimum Qualification - One year of college or business school preferred or equivalent work experience in a business-related curriculum Required Experience Preferred - One year of call center or customer service experience or in which clerical work was a major duty Familiarity with tax laws or accounting/bookkeeping or banking is a plus, but not required. Strong computer skills and typing proficiency required Must be able to type at least 30 words per minute Please note: Any applicant who receives and accepts a conditional offer of employment will be required to successfully pass a completed criminal history records check prior to his or her first day of work. The completed history records check includes, but is not limited to, fingerprints, state background check, FBI background check, and Tax Clearance for suitability to access Federal Tax Information (FTI).
    $26k-33k yearly est. Auto-Apply 1d ago
  • Warehouse Operations Specialist

    ASC (American Screening Corp

    Service specialist job in Shreveport, LA

    Job DescriptionBenefits: Opportunity for advancement Paid time off Training & development We are seeking a dependable and motivated Warehouse Associate to join our operations team. This role is essential in ensuring efficient order fulfillment, accurate inventory management, and the smooth flow of materials throughout the warehouse. The ideal candidate is detail-oriented, safety-focused, and dedicated to maintaining a high standard of operational excellence. Key Responsibilities Receive, unload, and process incoming shipments and materials. Accurately pick, pack, and prepare customer orders in accordance with company standards. Maintain precise inventory records and assist with routine cycle counts and stock audits. Safely operate warehouse equipment, including forklifts, pallet jacks, and hand trucks. Keep all work areas clean, organized, and compliant with safety and OSHA regulations. Assist with loading and unloading delivery trucks as needed. Work collaboratively with team members to enhance workflow and improve warehouse efficiency. Adhere to all company policies, procedures, and safety protocols. Demonstrate strong attention to detail and a commitment to quality in all tasks. Requirements: High school diploma or equivalent preferred. Previous warehouse or logistics experience is a plus. Ability to lift and move objects up to 35 lbs. Basic computer skills for inventory tracking. Strong attention to detail and ability to work in a fast-paced environment. Forklift certification (preferred but not required). Willingness to work weekends if needed. Benefits: Paid time off and holidays How to Apply: If youre interested in joining our team, please submit your resume and application. Compensation: $12.00 per hour We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. The National Drug & Alcohol Screening Association (NDASA) is a member-owned, member-driven, member-operated organization whose mission is to advocate for safe and drug-free workplaces and communities through legislative advocacy, education, training and excellence in drug and alcohol screening services. We offer a multitude of member benefits and discounts, keeping our members informed with weekly communications, a quarterly newsletter, a weekly podcast and Town Hall Meeting, monthly educational webinars and an annual conference. Our training, certification and accreditation programs are second to none. Member participation opportunities include committees, State Affiliates program, course re-seller training, promotions & sponsorships, and regional training events.
    $12 hourly 19d ago
  • Customer Service Technician

    Pst

    Service specialist job in Bossier City, LA

    ProSphere (PST), a Planned Systems International (PSI) company, is seeking several individuals for the position of Customer Service Technician. Persons in this position will be required to be the Tier 1 first respondent to end-user requests for assistance in the operation and functionality of their computing systems, software, peripherals, and other devices. The successful candidate must be able to assist the user in the use of existing manuals and non-scripted or automated system responses in clearing Tier 1 trouble tickets. The candidate must be able to effectively interact with the user and be able to refer ongoing or unresolved issues to the appropriate technical, analysis, assurance, or engineering support team at Tier 2. Individuals in this role must possess effective communication skills, have attention to detail, and be willing to work as part of an integrated team consisting of both Government and contractor personnel on a nationwide level. These are full-time positions located in Bossier City, LA. Veterans are highly encouraged to apply. All candidates must be US Citizens for this contract. Essential Functions and Job Responsibilities Provide routine information technology (IT) customer support in maintaining computing systems, printers and other peripherals Analyze and report daily on ticket resolution to an established weekly ticket closure rate Troubleshoot basic IT services as needed and assist customers with reported issues Will use an automated ticketing system on a daily basis Successfully handle a wide range of hardware and network technology issues in a high-volume, fast paced environment Will be responsible for all assigned trouble tickets from creation to resolution Minimum Requirements Must live within 1 hour of the facility (6310 E Texas St, Bossier City, LA 71111) Candidate required to be onsite once a week. Must be able to obtain and maintain a clearance for persons in a position of public trust conducted by the Department of Veterans Affairs (VA) and the Office of Personnel Management (OPM) Minimum high school diploma Technical certifications strongly desired Experience providing IT support to end-user communities preferred but not required Excellent customer service and communications skills required Demonstrable troubleshooting and problem resolution skills for desktops and laptops Experience providing services to the federal government and/or the VA Occasionally required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl May be required to lift up to fifty (50) pounds Ability to work overtime required on occasion Ability to sit at a workstation for long periods of time Company Benefits PSI offers full-time, benefits eligible employees a competitive total compensation package that includes paid leave, and options for employer sponsored group medical, dental, vision, short-term and long-term disability, life insurance, AD&D coverage, legal services, identity theft, and accident insurance. Flexible spending account and health saving account options offer pre-tax savings for qualified medical, dental, and vision expenses. The company sponsored 401(k) retirement plan has an employer contribution match that is immediately vested. We invest in the professional growth of our employees through professional courses, certifications, and tuition reimbursement programs. EEO Commitment It is company policy to promote equal employment opportunities. All personnel decisions, including, but not limited to, recruiting, hiring, training, promotion, compensation, benefits, and termination, are made without regard to race, color, religion, age, sex, sexual orientation, pregnancy, gender identity, genetic information, national origin, citizenship status, veteran status, protected veteran status, disability, or any other characteristic protected by applicable federal, state, or local law. Reasonable accommodations for applicants and employees with disabilities will be provided. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Human Resources by emailing *************************, or by dialing ************.
    $24k-35k yearly est. Auto-Apply 43d ago
  • Loan Processing Specialist I

    Bonvenu Bank

    Service specialist job in Bossier City, LA

    Job Description This position performs the daily functions associated with the accurate preparation and review of all loan documents while ensuring compliance with bank regulations and the Banks policies and procedures while perfecting bank's interest in collateralized loans to reduce risk. JOB REQUIREMENTS Thorough knowledge of the Banks loan policies and regulations governing the banking and lending industry Understanding of the Banks credit policy and loan documentation policy Working knowledge of Loan Operations Systems which includes but not limited to LaserPro (document generation), DecisionPro (loan decision software), Horizon, FCM (imaging system) and all other 3rd party systems used in loan processing Broad working knowledge of lending products, loan processing, collateral documents, loan documentation, and collections Ability to prioritize to operate efficiently in a fast paced environment to meet tight deadlines Excellent organizational and time management skills Ability to manage multiple priorities efficiently Must be self-motivated and able to work independently Excellent and effective oral and written communication skills Detail oriented with attention to accuracy Excellent analytical and problem solving skills Thorough working knowledge of Microsoft Edge and Microsoft Office SPECIFIC JOB FUNCTIONS Accurately prepare loan documentation within required time frame including but not limited to promissory notes, security/pledge agreements, mortgages, deeds of trust, and other supporting collateral documentation for consumer and commercial loans as well as SBA, construction, etc. Using credit approval, verify loan to value limits and determine loan structure and documentation required from borrower and lender to perfect collateral Review preliminary title reports, entity documents, appraisals, and other required documentation for information relevant to loan documentation and collateral perfection Review loan documents for accuracy prior to release to confirm they meet all required compliance, terms and conditions of loan approval and the Banks policy and procedures Ensure all documentation is prepared in compliance with all applicable federal, state and local laws Audit existing collateral documents to guarantee the accuracy and perfection of them including but not limited to resolution signers, terms and conditions of the promissory note, liens filed on recordable collateral documents, etc. Determine proper loan system coding (product type, collateral codes, loan codes, call code, etc.) for all new, renewed and modified loans on the system Obtain all pre-funding requirements and obtain waivers for all exceptions Upload information from our decision software to document generation software for approved loan documents Communicate effectively with lending staff, closing attorneys and borrowers Follow up on credit and collateral exceptions Other duties as assigned EDUCATION AND EXPERIENCE High School Diploma or equivalent required 2+ years of banking experience working with loan documents preferred Knowledge of all loan processing processes and systems for all commercial and consumer preferred Knowledge of general banking operations SUPERVISORY RESPONSIBILITIES No Supervisory Responsibilities
    $34k-64k yearly est. 16d ago
  • Route Service Representative

    Porters Industrial

    Service specialist job in Bossier City, LA

    Job DescriptionBenefits: 401(k) 401(k) matching Bonus based on performance Company parties Dental insurance Health insurance Paid time off Parental leave Training & development Vision insurance Job Requirements: OVERVIEW : Motivated, hard-worker to deliver and service customers with uniforms, mats, facility service products, and services to ensure complete customer satisfaction. This Company Describes Its Culture as: Customer Service-oriented Quality and Customer Satisfaction focused Outcome-oriented Results-Focused with a Strong Performance Culture StableStable, Third Generation Locally Owned Team-oriented Cooperative and Collaborative Environment Management: Service Director/Service Manager/Service Specialists Work Remotely No Job Type: Full-time (4 days per week, most weeks) Pay: From $44,200 to $85,000 per year Compensation Package: Commission pay with $44,200 base salary Schedule: 4-day work week Day shift No weekends Ability to Commute: Bossier City, LA (Required) Delivery Deliver clean uniforms, mats, and facility service products, return soiled products to the plant on time, and manage customer needs weekly. Manage customer par levels to avoid overstocking flat goods. Manage the customers uniform program to ensure quality garments, avoid unnecessary ordering, and ensure customer satisfaction with their appearance and safety. Problem SolvingCommunicate all problem situations to the customer with a plan on how to eliminate the problem. When necessary, request aid and assistance from Service Management. Build RapportDevelop a good relationship with each customer by providing for their needs and following through on requests and suggestions. Sales Be responsible for selling/adding to the route and meeting sales goals. Direct Sales ProductsSell additional rental services and direct sell products to existing customers based on their needs and Porters assigned goals. Look for and report selling opportunities to both management, the Direct Sales Dept., and the New Account Sales Dept. Ensure customer retention by always maintaining service agreement terms. Material Cost Be responsible for: Daily Cash Company Inventory Delivery Vehicle Equipment Personal Requirements: Physical Be able to climb in and out of a delivery truck while carrying product. Climb & CarryClimb stairs carrying product up to 75 lbs. TemperaturesWithstand extreme temperatures in the Summer and Winter. Communication Oral CommunicationEffectively express oneself in individual and group situations. Written CommunicationClearly express and understand ideas in writing and in good form. ListeningReceive and use information from oral communication. Interpersonal ImpactMaintain personal appearance and company vehicles professionally. Create a good first impression. InitiativeInitiate new ideas to get the job done by going beyond the normal performance expectations of the position. Tolerance for StressHandle all situations (i.e., time pressure, deadlines, task difficulty). Rapport BuildingMeet people easily and be liked; get along well with people and earn their trust; build rapport through listening and oral communication skills. Job KnowledgeUnderstand and implement all Company policies and procedures that affect job responsibility. JudgmentDevelop alternative courses of action and make decisions that are based on logical assumptions and facts. Decisions must be made in the best interests of the customer and the company. Training Requirements OSHA Training/Onboarding paperwork Plant Training/ Product Information Company/Route Orientation/Ride-a-Long Training Industry Business Supplies & Equipment Textiles/Linens Facilities Services Uniforms/Protective Apparel Job Functions Customer Service Delivery Safe Driving Safe Material Handling Benefit Conditions : Only full-time employees are eligible
    $22k-31k yearly est. 19d ago
  • Customer Relations Representative - State Farm Agent Team Member

    Andrew Robinson-State Farm Agent

    Service specialist job in Shreveport, LA

    Benefits: License reimbursement Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a Customer Relations Representative - State Farm Agent Team Member with Andrew Robinson - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Manage customer inquiries and resolve issues. Maintain client records and update information as needed. Assist with customer retention strategies. Coordinate with other departments to ensure customer satisfaction. QUALIFICATIONS: Strong communication and problem-solving skills. Experience in customer service preferred. Ability to handle high-stress situations calmly.
    $28k-38k yearly est. 2d ago
  • Youree Call Center Customer Service Representative

    FSNB, National Association 4.1company rating

    Service specialist job in Shreveport, LA

    Job Description FSNB is currently hiring full time Call Center Customer Service Representatives to join our team at our new Call Center in Shreveport, LA. We are a full-service bank which has been family owned and operated for over 75 years. Visit our website at ********************** to learn about our products, services and history spanning more than seven decades. Manage inbound and outbound customer calls in a timely manner Identify customers' needs and wants, do your best to clarify information Research every issue and provide solutions to them Recognize opportunities to upsell our products and services Follow our company's communication “scripts” Keep records of all conversations in our call center database in a comprehensible way Follow our customer engagement strategy Meet acceptable standards for attendance and punctuality Customer Service Representative Requirements: Customer service experience is a plus Must have a high school degree or equivalent Must be computer literate Must be able to sit for long periods of time, have hand dexterity, bend, squat, and lift up to 25 pounds Be open to taking on additional tasks during course of employment. Portray a positive company image Must be able to work a rotating schedule Monday through Friday 7 a.m. to 7 p.m. and rotating Saturdays 8 a.m. to 1 p.m. Skills and Attributes: Excellent verbal communication skills Open-minded to learning and taking on new tasks and concepts Cooperative with co-workers and supervisors Typing skills Benefits: Paid Vacation Paid Personal Leave Medical/Dental Insurance 401(k) Paid Holidays Employee Assistance Program Supplemental Insurance Paid Death Benefit About FSNB: Serving over 75+ years Family owned and managed Serving Shreveport for 10+ years Opening a new call center in Shreveport Promotes from within the company Military and military family friendly
    $26k-31k yearly est. 10d ago
  • Loan Processing Specialist I

    Bonvenu Bank

    Service specialist job in Bossier City, LA

    This position performs the daily functions associated with the accurate preparation and review of all loan documents while ensuring compliance with bank regulations and the Banks policies and procedures while perfecting bank's interest in collateralized loans to reduce risk. JOB REQUIREMENTS * Thorough knowledge of the Banks loan policies and regulations governing the banking and lending industry * Understanding of the Banks credit policy and loan documentation policy * Working knowledge of Loan Operations Systems which includes but not limited to LaserPro (document generation), DecisionPro (loan decision software), Horizon, FCM (imaging system) and all other 3rd party systems used in loan processing * Broad working knowledge of lending products, loan processing, collateral documents, loan documentation, and collections * Ability to prioritize to operate efficiently in a fast paced environment to meet tight deadlines * Excellent organizational and time management skills * Ability to manage multiple priorities efficiently * Must be self-motivated and able to work independently * Excellent and effective oral and written communication skills * Detail oriented with attention to accuracy * Excellent analytical and problem solving skills * Thorough working knowledge of Microsoft Edge and Microsoft Office SPECIFIC JOB FUNCTIONS * Accurately prepare loan documentation within required time frame including but not limited to promissory notes, security/pledge agreements, mortgages, deeds of trust, and other supporting collateral documentation for consumer and commercial loans as well as SBA, construction, etc. * Using credit approval, verify loan to value limits and determine loan structure and documentation required from borrower and lender to perfect collateral * Review preliminary title reports, entity documents, appraisals, and other required documentation for information relevant to loan documentation and collateral perfection * Review loan documents for accuracy prior to release to confirm they meet all required compliance, terms and conditions of loan approval and the Banks policy and procedures * Ensure all documentation is prepared in compliance with all applicable federal, state and local laws * Audit existing collateral documents to guarantee the accuracy and perfection of them including but not limited to resolution signers, terms and conditions of the promissory note, liens filed on recordable collateral documents, etc. * Determine proper loan system coding (product type, collateral codes, loan codes, call code, etc.) for all new, renewed and modified loans on the system * Obtain all pre-funding requirements and obtain waivers for all exceptions * Upload information from our decision software to document generation software for approved loan documents * Communicate effectively with lending staff, closing attorneys and borrowers * Follow up on credit and collateral exceptions * Other duties as assigned EDUCATION AND EXPERIENCE * High School Diploma or equivalent required * 2+ years of banking experience working with loan documents preferred * Knowledge of all loan processing processes and systems for all commercial and consumer preferred * Knowledge of general banking operations SUPERVISORY RESPONSIBILITIES No Supervisory Responsibilities
    $34k-64k yearly est. 15d ago
  • Customer Service

    Arnold Family of Restaurants, LLC

    Service specialist job in Vivian, LA

    Job Description Working at Pizza Hut is about making hungry people happy. It's about being independent and having fun, making new friends and earning extra cash. As a Pizza Hut team member, you can be the smiling face that greets and serves the customers or a cook who make things happen in the kitchen. Working with us will give you the financial rewards and flexibility to suit your lifestyle. You'll learn new things, get recognized for your efforts and learn skills that last a lifetime. The good news is that your training will teach you everything you need to know to succeed on the job. But there are a few skills you should have from the get-go: You're a fun and friendly person who values customers and takes absolute pride in everything you do. Communication skills are key - you're not going to be able to text message customers back and forth. In other words, you should be comfortable talking to strangers. You've got attitude - the right kind of course - and understand the need to be on time, all the time. With loads of energy, you understand that work is easier - and more fun - with some teamwork. And you're at least 16 years old. Keep in mind, this is just basic information. You'll find out more after you apply. And independently-owned franchised or licensed locations may have different requirements. We've got great jobs for people just starting out in the workforce, looking for a flexible second job or staying in the workforce after retirement. If you want a fun, flexible job with an innovative company, look no further than Pizza Hut. Apply today!
    $23k-30k yearly est. 24d ago

Learn more about service specialist jobs

How much does a service specialist earn in Shreveport, LA?

The average service specialist in Shreveport, LA earns between $23,000 and $62,000 annually. This compares to the national average service specialist range of $27,000 to $71,000.

Average service specialist salary in Shreveport, LA

$38,000
Job type you want
Full Time
Part Time
Internship
Temporary