Service specialist jobs in South Dakota - 419 jobs

With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility℠. Primary Responsibilities may include but not limited to: * Policy & endorsement issuance * File documentation and set-up * Review account information for data entry into appropriate systems * Order, prepare and/or update reports * Policy Rating and/or initial entry into rating model * Processing of various underwriting transactions and requests * Correspond with brokers for information at Underwriter's request * Booking/Invoicing * Coordinate services with other services units, as needed * Other duties and special projects as assigned Key Competencies * Analytical and problem solving ability * Detail-oriented * Customer-focused * Collaborative and team-oriented * Strong communication and organizational skills Education and Experience * Bachelor's Degree preferred * 2+ Years experience in same or related field #LI-JD1 #LI-Remote For individuals assigned or hired to work in the location(s) indicated below, the base salary range is provided. Range is as of the time of posting. Position is incentive eligible. $55,000 - $79,900/year (San Francisco, LA, Seattle, WA) * Total individual compensation (base salary, short & long-term incentives) offered will take into account a number of factors including but not limited to geographic location, scope & responsibilities of the role, qualifications, talent availability & specialization as well as business needs. The above pay range may be modified in the future. * Arch is committed to helping employees succeed through our comprehensive benefits package that includes multiple medical plans plus dental, vision and prescription drug coverage; a competitive 401k with generous matching; PTO beginning at 20 days per year; up to 12 paid company holidays per year plus 2 paid days of Volunteer Time Offer; basic Life and AD&D Insurance as well as Short and Long-Term Disability; Paid Parental Leave of up to 10 weeks; Student Loan Assistance and Tuition Reimbursement, Backup Child and Elder Care; and more. Click here to learn more on available benefits. Do you like solving complex business problems, working with talented colleagues and have an innovative mindset? Arch may be a great fit for you. If this job isn't the right fit but you're interested in working for Arch, create a job alert! Simply create an account and opt in to receive emails when we have job openings that meet your criteria. Join our talent community to share your preferences directly with Arch's Talent Acquisition team. For Colorado Applicants - The deadline to submit your application is: December 09, 2025 14400 Arch Insurance Group Inc.

Job Description KFC Team Member (Customer Service & Food Production) Build a strong Foundation both professionally and personally with a career at KFC! We're looking for people who love serving customers, have experience in the restaurant industry and who want to be a part of the largest restaurant company in the world! If you want to build a great career while providing fast, fun and friendly service to our customers, KFC is the perfect place to learn, grow and succeed! We offer the following: A commitment to promote from within Training and mentorship programs Scholarship opportunities Reward and recognition culture Competitive Pay Flexible schedules- day, night and evening shifts Employee meal discount program Career advancement and professional development opportunities Medical benefits Health and Wellness programs PERKS! Discounts on various offers Next Day pay available KFC Foundation Programs include FREE college tuition at WGU, $1 per $1 Savings Match Program, Hardship Assistance Program plus more! The responsibilities of the team member will include: Interaction with customers: receiving orders, processing sales and monies and managing customer issues. Preparation of products. Maintaining quality of product. Monitoring all service equipment. Uncompromising standards in maintaining a clean and safe work environment (per Labor Board and OSHA regulations and Company standards), Unloading, stocking and maintaining required inventory level. Champions recognition and motivation efforts Requirements: The ideal candidates must want to have fun serving great food to our customers! Must be at least 16 years of age Accessibility to dependable and reliable transportation Excellent communication skills, management/leadership and organizational skills. Physical dexterity required (the ability to move up to 50 lbs. from one area to another). Attendance and Punctuality a must Operating of cash register as needed and making change for other cashiers. Basic Math skills Complete training certification Enthusiasm and willingness to learn Team player Commitment to customer satisfaction Strong work ethic

Parent Engagement Specialist Supervisor: Federal Programs Director Qualifications: Preferred Bachelor's degree in Social Work, Education, Communications, or a related field; or equivalent experience. Experience working with families, children, and community organizations. Knowledge of educational systems and the challenges faced by diverse families, including those experiencing homelessness. Strong interpersonal and communication skills, with the ability to engage effectively with parents and staff. Proficiency in data management and reporting, including familiarity with relevant software and tools. Bilingual in Lakota skills are a plus. Overview: The Parent Engagement Specialist plays a crucial role in fostering positive relationships between the school and parents, ensuring that all parents have a voice in the educational process. This position is responsible for setting up and coordinating parent meetings, tracking engagement efforts, verifying homelessness status among families, and compiling data to report on program statistics. The ideal candidate will be a skilled communicator, a compassionate advocate for families, and a detail-oriented organizer. Key Responsibilities: 1. Parent Meetings Coordination: - Organize and schedule regular parent meetings, workshops, and community events. - Develop agendas in collaboration with school administration and educational staff. - Facilitate meetings to encourage parent participation and feedback. - Maintain communication with parents regarding meeting dates, topics, and outcomes. 2. Parent Engagement Tracking: - Implement systems to track parent engagement and involvement in school activities and programs. - Regularly assess and analyze engagement data to identify areas for improvement. - Work collaboratively with staff to increase parent participation and support. 3. Verification of Homelessness Status: - Collaborate with families to verify homelessness status in accordance with federal and state guidelines. - Provide resources and support to families experiencing homelessness, connecting them with appropriate services. - Maintain accurate and confidential records of families' homelessness status and related services provided. 4. Data Compilation and Reporting: - Compile and analyze data on program statistics, including parent engagement metrics, attendance at meetings, and effectiveness of outreach efforts. - Prepare regular reports and presentations for school administration and stakeholders, showcasing findings and recommendations. - Collaborate with relevant staff to ensure data integrity and compliance with accreditation or grant requirements. 5. Supportive Role - Coordinates activities with other school programs, tribal programs, and community organizations to ensure that parents are aware of support services. - Facilitate communication between parents and school staff, advocating for parents' needs and concerns. - Promote a positive school culture that values and respects the role of families in the educational process. 6. Additional Responsibilities: - Attend professional development workshops to enhance advocacy and engagement skills. - Participate in school committees related to community outreach, parent involvement, and student support. - Perform other duties as assigned by the school administration. Position will be evaluated as per school policies. #hc206910

**Title:** Test Content Services Specialist **Salary:** $55K **About PSI** We are PSI Services. We power world leading tests. Delivered with trusted science and the very best test taker experience. PSI supports test-takers on their journey to pursuing dreams and gaining certifications that are important to them. They believe that their dreams are worth working for; that their dreams are worth the effort. And we believe that too. This is our core purpose, to empower people to achieve their dreams. We do this by being the best provider of workforce solutions, which foster both technology and science to deliver the best solutions for our test takers. We are searching for top talent to join our PSI team and help grow our products and services. We have a creative, supportive and inclusive culture where we empower people in their careers to be their authentic self and make the most of their great talent. At PSI, we are committed to helping people meet their potential and we believe that promoting diversity, equity and inclusion is critical to our success. That's why you'll find these ideals are intrinsic to our company culture and applied throughout the employee lifecycle. Learn more about what we do at: ************************* **About the Role** The Test Content Services Specialist applies technical expertise in exam content management, database management, and project management to the publication and maintenance of certification exams. The Test Content Services Specialist will import exam content from client representatives, prepare and configure exams for publication, and perform quality checks for publication and maintenance of exam forms in PSI's proprietary item banking and exam delivery software. - This is a full-time permanent role, with flexible hours around core office availability Monday to Friday. The role can be performed remotely in the US, UK, or Sweden, with occasional travel for meetings, events and workshops. **Role Responsibilities** - Onboard new clients and determine appropriate test setup based on client requirements. - Intake new exams for existing clients and publish exams according to established timeline requirements. - Develop and maintain timelines for test publication activities and track progress in project management ticketing software. - Format files to import client content into item banking and test delivery software, and ensure all data is imported accurately. - Prepare tests for publication and implement live updates to tests. - Collaborate with Information Technology personnel and/or Test Content Services Manager to provide software support and training for clients. - Identify potential test publication issues, troubleshoot, and suggest possible solutions to problems. - Conduct quality control according to department procedures and address issues. - Support other Content Management teams with tasks related to test publication. - Participate in the development and maintenance of documentation of Test Content Services work processes and associated technology tools, including system user guides. - Maintain in-depth and up-to-date knowledge of proprietary item banking and exam delivery software. **Knowledge, Skills and Experience Requirements** ▪ Bachelor's degree level preferred ▪ 1+ years' experience exam publication, item bank management and/or database management. ▪ Strong communication skills required. ▪ Ability to approach problems with creative problem solving. ▪ Proficiency with Microsoft Office applications. ▪ Experience with Jira a plus. ▪ Experience with XML, HTML and QTI file formats preferred Benefits At PSI, our culture is to be transparent and fair. That's why all of our roles have been benchmarked at a competitive rate against the local market they are based in. To be transparent all of our adverts now include the salary so you can see if we align with your expectations when looking for your next role. In addition to a competitive salary, we offer a comprehensive benefits package and supportive culture when you join us. This includes: + 401k/Pension/Retirement Plan - with country specific employer % + Enhanced PTO/Annual Leave + Medical insurance - country specific + Dental, Vision, Life and Short Term Disability for US + Flexible Spending Accounts - for the US + Medical Cashback plan covering vision, dental and income protection for UK + Employee Assistance Programme + Commitment and understanding of work/life balance + Dedicated DE&I group that drive core people initiatives + A culture of embracing wellness, including regular global initiatives + Access to supportive and professional mechanisms to help you plan for your future + Volunteer Day and a culture of giving back to our community and industry through volunteering opportunities Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.

Norstella is a premier and critical global life sciences data and AI solutions provider dedicated to improving patient access to life-saving therapies. Norstella supports pharmaceutical and biotech companies across the full drug development lifecycle - from pipeline to patient. Our mission is simple: to help our clients bring therapies to market faster and more efficiently, ultimately impacting patient lives. Norstella unites market-leading brands - Citeline, Evaluate, MMIT, Panalgo, Skipta and The Dedham Group and delivers must-have answers and insights, leveraging AI, for critical strategic, clinical, and commercial decision-making. We help our clients: + Accelerate the drug development cycle + Assess competition and bring the right drugs to market + Make data driven commercial and financial decisions + Match and recruit patients for clinical trials + Identify and address barriers to therapies Norstella serves most pharmaceutical and biotech companies around the world, along with regulators like the FDA, and payers. By providing critical proprietary data supporting AI-driven workflows, Norstella helps clients make decisions faster and with greater confidence. Norstella's investments in AI are transforming how data is consumed and decisions are made, disrupting inefficient legacy workflows and helping the industry become more efficient, innovative, and responsive to patient needs. **The Role:** The Client Success Renewals Specialist works in collaboration with the Client Success Operations Manager and Client Success team members in the overall responsibility for MMIT client contract onboarding, adoption, and renewals with the aim of client retention. The CSR will support the Client Success team in key client success initiatives and tactics essential for clients to realize deep value from an ongoing MMIT partnership. The CSR will leverage their product and contractual knowledge, attention to detail, and highly responsive mindset to deliver on key initiatives aimed at supporting MMIT's clients. **Responsibilities:** Renewals Management - Manage Digital Segment client contract renewals occurring on a yearly or multi year basis - Responsible to contract terms review/changes, documentation in Salesforce, partnering with client team, and client communication surrounding the renewal through signature - Partner with and assist Client Success Managers with segment specific contract renewals throughout the renewal cycle - Document and report to leadership renewal progress throughout the renewal cycle Client Support and Data Management - Lead Digital Segment clients through onboarding and adoption of licensed solutions - Support client with the submission, monitoring, and ensuring resolution of Customer Support and Data Verification tickets - Escalate urgent client issues using MMIT Client Escalation Pathway - Collaborate with internal partners to address client questions required for completion of requests - Prepare standard data extracts from MMIT applications as needed - Collaborate with Sales Operations to maintain CS dashboards and reports - Effective collaboration with internal and external stakeholders Account Planning & Strategy Support - Generate and summarize client data to support internal account health and planning discussions - Create client facing engagement reports (utilization metrics, engagement summary, etc.) - Prepare engagement summary metrics for client meeting and Executive Business Reviews General Client Success Support - Collaborate with CSM to prepare content for client deliverables and presentations aligning with the client business portfolio and goal alignment (kick-off meetings, partnership reviews, training presentations, etc.) - Fill in for CSM on client support inquiries or projects as needed (CSM back-up for out of office, travel, conflict, etc.) - Review client facing deliverables and configuration settings to ensure alignment with client needs - Regularly review and maintain client user lists and access to MMIT solutions - Coordinate maintenance of client application settings and prepare communication to update client (i.e. add or remove drugs from client market baskets) - Partner with CSM through weekly touchpoints reviewing key account metrics and deliverables - Provide insight to operational efficiency and process improvements aligned with enhancements to overall process and the customer experience **Qualifications:** - 1-3+ years experience in life sciences - 2-4 years experience in customer support or client management - Previous experience reviewing legal documents/contracts - Ability to work independently and drive projects from start to finish in a fast paced environment - Highly collaborative, team oriented, and comfortable leading cross-functional projects - Excellent writing and communication skills for both internal and external audiences - Passion for continual learning and highly motivated - Strong empathy for customers AND passion for retention and growth - Analytical and process-oriented mindset - Highly detailed oriented - Demonstrated desire for continuous learning and improvement **Our Guiding Principles for success at Norstella:** 01: Bold, Passionate, and Mission-First 02: Integrity, Truth, and Reality 03: Kindness, Empathy, and Grace 04: Resilience, Mettle, and Perseverance 05: Humility, Gratitude, and Learning **Benefits:** - Medical and Prescription Drug Benefits - Health Savings Accounts (HSA) or Flexible Spending Accounts (FSA) - Dental & Vision Benefits - Basic Life and AD&D Benefits - 401k Retirement Plan with Company Match - Company Paid Short & Long-Term Disability - Paid Parental Leave - Paid Time Off & Company Holidays _The expected base salary for this position ranges from $70,000 to $90,000. It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered._ _Norstella is an equal opportunity employer. All job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex (including pregnancy and pregnancy-related conditions), marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law._ _Sometimes the best opportunities are hidden by self-doubt. We disqualify ourselves before we have the opportunity to be considered. Regardless of where you came from, how you identify, or the path that led you here- you are welcome. If you read this job description and feel passion and excitement, we're just as excited about you._ _All legitimate roles with Norstella will be posted on Norstella's job board which is located at norstella.com/careers. If a role is not posted on this job board, a candidate should assume the role is not a legitimate role with Norstella. Norstella is not responsible for an application that may be submitted by or through a third-party and candidates should proceed with extreme caution if a third-party approaches them about an open role with Norstella. Norstella will never ask for anything of value or any type of payment during or as part of any recruitment, interview, or pre-hire onboarding process. If you are aware of or have reason to believe a job posting purportedly for a role with Norstella is fraudulent or otherwise not authorized by Norstella, please contact the Company using the following email address:_ _[email protected]_ _._ Norstella is an equal opportunity employer. All job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex (including pregnancy and pregnancy-related conditions), marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law.

Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care. We are more than just a call centre; we are a vital support line and a compassionate ear for some of the most vulnerable members of our communities, and we are seeking a dedicated Customer Service Advisor to join our team. This is a United Kingdom, Homebased position. You must be living in the United Kingdom, with the correct Right to Work in the UK (British passport/VISA etc.) to be considered for this role. Any applications from outside of the UK will not be considered. This role will be working late shifts - 5 x 7.5 hour days between 12pm - 10pm Monday-Sunday and will work some weekends, which could be 1 Saturday or Sunday or on occasions the full weekend and some bank holidays.. The shifts will be a mixture of these hours and a rota will be provided in advance. 12pm - 8pm 1pm - 9pm 2pm - 10pm. Start date: Monday 19th January 2026. This role is perfect for someone who is passionate about providing help to those who need it most. As a Customer Service Advisor in our contact centre, you will play a crucial role in delivering outstanding service to our service users by handling a high volume of calls, emails, and live chats. Partnering with the esteemed charity, Migrant Help, you will provide essential support to Asylum Seekers, making a significant difference in their lives. 1. Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary. 2. Identify and address safeguarding concerns promptly and effectively. 3. Meet customer service standards and performance goals. 4. Respond to difficult and sensitive cases with empathy, patience, and resilience. 5. Deliver information services across multiple channels (telephone, online, email, and live chat). 6. Resolve service user issues proactively, calmly, and professionally. 7. Offer guidance, tailored recommendations, and signposting to Service Users. 8. Follow established processes and adjust to evolving procedures. 9. Manage confidential information with strict adherence to data protection standards. 10. Proactively seek and address feedback to drive continuous improvement in role. Qualifications & Experience • Experience performing under pressure and handling demanding situations whilst staying calm and patient. • Experience maintaining high levels of accuracy and attention to detail in all tasks. • Experience collaborating with diverse teams to achieve common goals. • Ability to solve complex problems and deliver solutions in a timely manner. • Experience managing multiple tasks efficiently, ensuring deadlines are met and quality is maintained. • Ability to resolve conflict, ensuring a positive outcome. • Ability to work independently, demonstrating initiative and good decision-making skills. • Strong written English skills to accurately input and record service user information. Desirable • Experience working with service users with additional needs and adapting to unique requirements. • Awareness of mental health issues and a passion for further learning and development in this area. Individual Competencies • Ability to maintain composure and effectiveness in challenging and sometimes distressing situations, being able to regain stability following setbacks. • Ability to listen and engage with service users, understanding their needs and replying appropriately. • Ability to show empathy towards other's experiences and emotions. • Clear, effective and engaging communication skills with service users. • A positive approach to fostering an encouraging environment for colleagues and service users. • Proficient using a variety of digital software applications, and openness to learning new technologies. • Ability to prioritise time and tasks to meet deadlines and achieve objectives. • An open approach to embracing diverse perspectives and adapting to new ideas and ways of working. • Ability to adapt to changing environments and needs, being flexible and resilient in situations. • Ability to demonstrate the Maximus Values by showcasing integrity, taking accountability for actions and decisions, and upholding high ethical standards. Desirable • Possess cultural awareness, with the ability to respect and interact with people from diverse backgrounds. EEO Statement Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post. We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process. Minimum Salary £ 25,185.00 Maximum Salary £ 25,185.00

General Description: This person will be part of a small team of Ag sales staff providing customer service at the front counter and over the phone during business hours. Applicants should be personable and have the ability to prioritize customer service. Experience in the animal health industry with products, feed, nutrition and procedures, particularly with cattle, is preferred. In addition, ideal candidates will be proficient with computers and various technologies or be willing and able to learn. General knowledge of the industry and locations a plus. Responsibilities: Answer customer questions regarding products and services provided by Sioux Nation Pull and pack customer orders, including feed orders if applicable Inventory counting and management of expired inventory Assisting Field Marketers with inventory questions Maintaining customer records for order processing and account management Partnering with Inside Sales and Warehouse team on shipping and receiving needs Working alongside sales, vendors and marketing to upsell or cross sell products Communicate effectively with locations and management about inventory needs Other duties as assigned Requirements: Previous experience in the animal health industry preferred, but not required. Must have basic office and customer service skills Willing to follow direction and be part of a team May be required to pass pre-employment physical as position requires bending, stooping, standing for hours, pulling and lifting up to 50lbs. List not all inclusive. We want you to join us in our mission to help livestock producers reach their full potential and achieve success in their operations. Together, we can make a meaningful impact and help create a more sustainable and profitable future for the livestock industry.

Current Employees: If you are a current employee, please apply via the internal career site by logging into your Workday Account and clicking the "Career" icon on your homepage. Primary Location Rapid City, SD USA Department CS Patient Call Center Scheduled Weekly Hours 40Starting Pay Rate Range $17.62 - $21.40Call Center Specialist I $17.62-$20.25, Call Center Specialist II $18.62-$21.40 (Determined by the knowledge, skills, and experience of the applicant.) Job Summary The Call Center Specialist serves as the first point of contact for patients, families, and providers. This role ensures accurate information, empathetic communication, and efficient resolution of inquiries related to appointments, insurance, billing, and healthcare services. Opportunity for performance-based bonuses tied to quality, efficiency, and patient satisfaction metrics. This position reports to the Call Center Supervisor(s). Job Description Essential Functions: Answer inbound calls and respond to patient inquiries with professionalism and empathy. Schedule, reschedule, and confirm patient appointments using electronic health record (EHR) systems. Verify insurance coverage and assist with billing questions. Provide accurate information about healthcare services, policies, and procedures. Document all interactions in compliance with HIPAA and organizational standards. De-escalate complex issues for resolution. Support outbound call campaigns (appointment reminders, follow-ups, patient satisfaction surveys). Maintain performance metrics including call handling time, quality assurance, abandonment rates, and patient satisfaction scores. Apply a systemic perspective to problem-solving, recognizing how call center operations impact patient care, compliance, and organizational efficiency. All other duties as assigned. Additional Requirements Required: Education - High School Diploma/GED Equivalent Preferred: Work Experience - 1-3 years Call Center Experience Physical Requirements: Sedentary work - Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Possible exposure to blood, bodily fluids, or tissues. Job Category Revenue Cycle Job Family Registration and Scheduling Shift Employee Type Regular 15 Corporate Services Division Make a difference. Every day. Monument Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.

Current Employees: If you are a current employee, please apply via the internal career site by logging into your Workday Account and clicking the "Career" icon on your homepage. Primary Location Rapid City, SD USA Department CS Patient Call Center Scheduled Weekly Hours 40Starting Pay Rate Range $17.62 - $21.40Call Center Specialist I $17.62-$20.25, Call Center Specialist II $18.62-$21.40 (Determined by the knowledge, skills, and experience of the applicant.) Job Summary The Call Center Specialist serves as the first point of contact for patients, families, and providers. This role ensures accurate information, empathetic communication, and efficient resolution of inquiries related to appointments, insurance, billing, and healthcare services. Opportunity for performance-based bonuses tied to quality, efficiency, and patient satisfaction metrics. This position reports to the Call Center Supervisor(s). Job Description Essential Functions: Answer inbound calls and respond to patient inquiries with professionalism and empathy. Schedule, reschedule, and confirm patient appointments using electronic health record (EHR) systems. Verify insurance coverage and assist with billing questions. Provide accurate information about healthcare services, policies, and procedures. Document all interactions in compliance with HIPAA and organizational standards. De-escalate complex issues for resolution. Support outbound call campaigns (appointment reminders, follow-ups, patient satisfaction surveys). Maintain performance metrics including call handling time, quality assurance, abandonment rates, and patient satisfaction scores. Apply a systemic perspective to problem-solving, recognizing how call center operations impact patient care, compliance, and organizational efficiency. All other duties as assigned. Additional Requirements Required: Education - High School Diploma/GED Equivalent Preferred: Work Experience - 1-3 years Call Center Experience Physical Requirements: Sedentary work - Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Possible exposure to blood, bodily fluids, or tissues. Job Category Revenue Cycle Job Family Registration and Scheduling Shift Employee Type Regular 15 Corporate Services Division Make a difference. Every day. Monument Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.

Current Employees: If you are a current employee, please apply via the internal career site by logging into your Workday Account and clicking the "Career" icon on your homepage. Primary Location Rapid City, SD USA Department CS Patient Call Center Scheduled Weekly Hours 40Starting Pay Rate Range $17.62 - $21.40Call Center Specialist I $17.62-$20.25, Call Center Specialist II $18.62-$21.40 (Determined by the knowledge, skills, and experience of the applicant.) Job Summary The Call Center Specialist serves as the first point of contact for patients, families, and providers. This role ensures accurate information, empathetic communication, and efficient resolution of inquiries related to appointments, insurance, billing, and healthcare services. Opportunity for performance-based bonuses tied to quality, efficiency, and patient satisfaction metrics. This position reports to the Call Center Supervisor(s). Job Description Essential Functions: Answer inbound calls and respond to patient inquiries with professionalism and empathy. Schedule, reschedule, and confirm patient appointments using electronic health record (EHR) systems. Verify insurance coverage and assist with billing questions. Provide accurate information about healthcare services, policies, and procedures. Document all interactions in compliance with HIPAA and organizational standards. De-escalate complex issues for resolution. Support outbound call campaigns (appointment reminders, follow-ups, patient satisfaction surveys). Maintain performance metrics including call handling time, quality assurance, abandonment rates, and patient satisfaction scores. Apply a systemic perspective to problem-solving, recognizing how call center operations impact patient care, compliance, and organizational efficiency. All other duties as assigned. Additional Requirements Required: Education - High School Diploma/GED Equivalent Preferred: Work Experience - 1-3 years Call Center Experience Physical Requirements: Sedentary work - Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Possible exposure to blood, bodily fluids, or tissues. Job Category Revenue Cycle Job Family Registration and Scheduling Shift Employee Type Regular 15 Corporate Services Division Make a difference. Every day. Monument Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.

Full-time Description Our ideal candidate is someone who is excited to become a part of an awesome, fast-growing team and must display these three top (required) skills: 1. Time management skills 2. Ability to think critically 3. Written communication skills 4. Ability to multi-task General Position Summary The Account Servicing Specialist is responsible for fulfilling Client and customer requests in a timely, accurate manner. This would include sending electronic correspondence in reply to requests regarding status of account, delinquent accounts, updating information, processing credit or debits as required or unsatisfactory services. The hours of the position are between 7:00am and 5:00pm Monday through Friday. Perks • Medical, FSA & HSA, Dental, Vision + More! • 401k - 100% vested once you start contributing. Generous company match! • Regular employee health, wellness & engagement activities! • Pet Insurance, because fur babies are important to us too! About Vervent As one of the pre-eminent Lending as a Service (LaaS) companies, Vervent sets the global standard for outperformance by delivering superior expertise, future-built technology, and meaningful services. We support our industry-leading partners with primary strategic services including Loan & Lease Servicing, Call Center Services, Backup Servicing/Capital Markets Support, Credit Card Servicing, and Card Marketing & Customer Acquisition. Vervent empowers companies to accelerate business, drive compliance, and maximize service. If you're interested in reviewing the full , continue reading below… Primary Responsibilities Process Transaction Services functions as assigned by Management; Recommend improvements, enhancements, and changes to current policies and procedures to ensure effectiveness within the department; Receive and respond to daily correspondence requests and internal requests submissions; Maintain accuracy and efficiency according to established departmental standards; Verify and update all pertinent information; Work as one team with all Back Office area and sites of Vervent Perform additional duties as required. #LI-VW1 #LI-Onsite Requirements Position Requirements High School diploma or equivalent. Minimum of one year of credit card experience preferred; Experience with Microsoft Office (primarily Word and Excel) preferred. Ability to work in a team environment and interact effectively with all levels of management and staff; Strong attention to detail with excellent verbal and written communication skills; Ability to take the initiative and utilize sound judgment in decision making and higher level problem solving skills; Ability to multi-task; Ability to change functions quickly as need arises Ability to learn multiple tasks in various platforms based on Client Strong computer, keyboarding, and telephone skills. Physical Requirements The work is of an intellectual nature. While performing the functions of this job, the employee is required to sit for prolonged periods. Specific vision abilities required include close and medium distance vision and the ability to adjust focus. Must be able to hear normal sounds, distinguish sound as voice and communicate through human speech. This position requires the ability to operate a keyboard, computer mouse, telephone, fax, copier, writing tools, and other standard office equipment. On an occasion, an employee will be asked to lift items weighing up to 35 lbs. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Salary $14.78-$19.71/hour, with possibility of monthly incentives.

Work Arrangement: ***After the initial training period, this is a hybrid role, working onsite in our Sioux Falls, SD office.*** For over 20 years, The Bancorp has been providing nonbank companies with the people, processes, and banking technology to meet their individual needs. As a result, we have become an industry-leading provider of reliable technology-forward solutions that move our partners' businesses into the future. At The Bancorp, We Define Fintech Partnerships. The Bancorp does more than just enable our clients' product innovations, we create lasting partnerships with a future-focused approach to technology and services. Today and every day, we work to continuously transform the payments landscape. We define Fintech Partnerships. The Bancorp does more than just enable our clients' payments innovation. We create lasting partnerships with a future-focused approach to technology and services. As a result, we don't “settle” for solutions that are possible today. Instead, we look to evolving technologies to create more advanced, scalable and nimble services. Provides operational support of client programs by managing departmental processes, ensuring adherence to compliance and regulatory requirements. Reports department activities to the VP Network Operations Managers on a regular basis. Responsibilities Essential Functions Monitors transactional and compliance reports to detect parameter breaches, regulatory violations, or potential fraudulent activity. Conducts thorough account reviews and prepares Unusual Activity Reports (UARs) for the Financial Crimes Risk Management team, adhering to The Bancorp Bank's established procedures. Reviews and resolves ACH-related inquiries including Letters of Indemnity (LOIs) and reclamations. Processes transactions which may involve the reversal of funds from consumer accounts and account closures, in compliance with regulatory guidelines and internal policies. Ensures compliance with federal regulations by accurately processing Trace Requests, Death Notification Entries (DNEs), and Debit to Fed transactions received from the U.S. government. Manages the timely return of government funds in accordance with applicable guidelines. Handles client and cardholder requests to issue checks for remaining account balances. Appropriately debits funds using correct transaction codes and descriptions and closes accounts or cards in accordance with the cardholder agreement. Responds to check-related inquiries, including initiating stop payments and issuing replacement checks as needed. Collaborates regularly with the Financial Crimes Risk Management team to facilitate weekly closures of accounts listed on the Restricted Customer Database, ensuring proper handling and documentation in accordance with internal compliance procedures. Builds strong working relationships with Program Operations Managers to collaboratively address client issues and support operational problem-solving. Assists with a variety of daily, weekly, and monthly tasks to ensure seamless program execution. Reviews written statements of authorized debits to verify compliance with NACHA Operating Rules before processing client-initiated ACH return requests. Cultivates and maintains positive relationships with key clients, ensuring a high level of service and responsiveness to their needs. Performs other duties as assigned. Qualifications Education/Experience Requirements Associate degree in a related field or an equivalent combination of training and experience. 1 year of relevant experience. Preferred Qualifications Excellent verbal, written, and interpersonal communication skills Team player, able to work effectively in a team fostered, multi-tasking environment. Proficient in all Microsoft Office products, e.g., Excel, PowerPoint, Word, Outlook. Able to learn and quickly maneuver through account screens on 12+ systems. Additional Information This job will be open and accepting applications for a minimum of five days from the date it was posted. Working at The Bancorp Bank, N.A. and Benefits Information: ********************************************* Company Culture & Background Screening Company Culture at The Bancorp Bank: *************************************************** The Bancorp Bank, N.A. is an EQUAL OPPORTUNITY EMPLOYER and will not discriminate on the basis of race, color, religion, gender, gender identity, sexual orientation, pregnancy, citizenship, national origin, age, disability, genetic information, veteran status or other protected category with respect to recruitment, hiring, training, promotion, and other terms and conditions of employment. Employment with The Bancorp Bank, N.A. includes successfully passing a background check including credit, criminal, education, employment, OFAC, and social media background history. #LI-PJ1 #LI-Hybrid

Join a Team That Keeps American Agriculture Moving Are you ready to jump into a fast-paced, hands-on role where every day brings something new? As a Grain Operations Specialist with Farmers Coop Society, you will be at the heart of our grain handling system-keeping the operation running smoothly, safely, and efficiently during some of the most exciting seasons in agriculture. If you love working with your hands, solving problems, and being part of a team that feeds the world, this is the role for you. Essential Job Functions: Operate state-of-the-art grain handling equipment-from receiving and drying to storage and outbound loading. Keep a close eye on grain quality and make real-time adjustments to ensure every bushel meets high standards. Move grain efficiently and safely through the system all by truck. No rail! Inspect equipment daily and jump in with hands-on maintenance and troubleshooting. Work with conveyors, bucket elevators, grain dryers, and other industrial machinery. Help keep the facility clean, safe, and running like a well-oiled machine. Follow top-tier safety practices and help maintain a culture where everyone goes home safely every day. Participate in ongoing safety training and support compliance with OSHA and grain-handling regulations. Work directly with local farmers and truck drivers, ensuring fast, friendly, and accurate service in the yard. Represent the cooperative with professionalism, pride, and a strong commitment to our members. Secondary Responsibilities: Operation of mobile equipment; payloader, skid loader and tractors. Have a mechanical curiosity and a willingness to learn new equipment and technology. Competencies: High level of customer service focus Supports a consistent professional image of the company. Observes safety policy and procedure as an absolute Commitment to dependability and willingness to work to meet goals and deadlines. Effectively solve problems of grain department. Qualifications: A high school diploma or equivalent. A strong work ethic and the ability to thrive in a fast-paced, seasonal environment, especially during harvest. Mechanical curiosity and a willingness to learn new equipment and technology. Experience in agriculture, grain operations, or industrial environments. Basic mechanical, electrical, or welding skills. CDL or the desire to earn one. What makes this job exciting: Every day is different: One day you are running the dryer, the next day solving a mechanical challenge or coordinating a fleet of trucks. High-impact work: You play a critical role in supporting local farmers and the entire grain supply chain. Team-focused culture: Work alongside people who take pride in what they do and support each other. Great growth potential: Many of our managers and supervisors started in this role. Work Requirements: This position is based in a fast-paced agricultural setting and is regularly exposed to outside weather conditions and vibrations. The employees are occasionally exposed to moving mechanical parts, fumes, and airborne particles. The noise level is usually moderate but occasionally may be loud. PPE will be provided and must be utilized according to safety standards. Typical working hours are based on customer and organizational demand; hours may be long, irregular and include weekends and holidays during peak season. While performing job functions the employee will be required to talk and hear most of the time. The employee will spend frequent intervals moving and sitting, while also needing to reach, bend, twist, crawl, crouch, stoop or kneel. The employee will need to be able to lift up to 50 pounds frequently. Maneuverability on and off mobile equipment, ladders, and the ability to work at different heights. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, and depth perception. The physicality of this job is high. *FCS job descriptions are a representation of a job requirements knowledge, skills, and abilities. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job. Benefits: 401k Company matches 50% up to 10% PTO accrual after 30 days of employment, 13 days accrual the first year Paid Holidays Company bonus incentive Excellent health insurance plans Dental & Vision available Short & Long-Term Disability provided at no cost to you Life Insurance Identity Theft Insurance Accident Insurance Clothing Allowance 10% Discount on purchases at the How-To Building Center Shift Differential

Parent Engagement Specialist Supervisor: Federal Programs Director Qualifications: Preferred Bachelor's degree in Social Work, Education, Communications, or a related field; or equivalent experience. Experience working with families, children, and community organizations. Knowledge of educational systems and the challenges faced by diverse families, including those experiencing homelessness. Strong interpersonal and communication skills, with the ability to engage effectively with parents and staff. Proficiency in data management and reporting, including familiarity with relevant software and tools. Bilingual in Lakota skills are a plus. Overview: The Parent Engagement Specialist plays a crucial role in fostering positive relationships between the school and parents, ensuring that all parents have a voice in the educational process. This position is responsible for setting up and coordinating parent meetings, tracking engagement efforts, verifying homelessness status among families, and compiling data to report on program statistics. The ideal candidate will be a skilled communicator, a compassionate advocate for families, and a detail-oriented organizer. Key Responsibilities: 1. Parent Meetings Coordination: - Organize and schedule regular parent meetings, workshops, and community events. - Develop agendas in collaboration with school administration and educational staff. - Facilitate meetings to encourage parent participation and feedback. - Maintain communication with parents regarding meeting dates, topics, and outcomes. 2. Parent Engagement Tracking: - Implement systems to track parent engagement and involvement in school activities and programs. - Regularly assess and analyze engagement data to identify areas for improvement. - Work collaboratively with staff to increase parent participation and support. 3. Verification of Homelessness Status: - Collaborate with families to verify homelessness status in accordance with federal and state guidelines. - Provide resources and support to families experiencing homelessness, connecting them with appropriate services. - Maintain accurate and confidential records of families' homelessness status and related services provided. 4. Data Compilation and Reporting: - Compile and analyze data on program statistics, including parent engagement metrics, attendance at meetings, and effectiveness of outreach efforts. - Prepare regular reports and presentations for school administration and stakeholders, showcasing findings and recommendations. - Collaborate with relevant staff to ensure data integrity and compliance with accreditation or grant requirements. 5. Supportive Role - Coordinates activities with other school programs, tribal programs, and community organizations to ensure that parents are aware of support services. - Facilitate communication between parents and school staff, advocating for parents' needs and concerns. - Promote a positive school culture that values and respects the role of families in the educational process. 6. Additional Responsibilities: - Attend professional development workshops to enhance advocacy and engagement skills. - Participate in school committees related to community outreach, parent involvement, and student support. - Perform other duties as assigned by the school administration. Position will be evaluated as per school policies.

Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care. We are more than just a call centre; we are a vital support line and a compassionate ear for some of the most vulnerable members of our communities, and we are seeking a dedicated Customer Service Advisor to join our team. This is a United Kingdom, Homebased position. You must be living in the United Kingdom, with the correct Right to Work in the UK (British passport/VISA etc.) to be considered for this role. Any applications from outside of the UK will not be considered. This role will be working late shifts - 5 x 7.5 hour days between 12pm - 10pm Monday-Sunday and will work some weekends, which could be 1 Saturday or Sunday or on occasions the full weekend and some bank holidays.. The shifts will be a mixture of these hours and a rota will be provided in advance. 12pm - 8pm 1pm - 9pm 2pm - 10pm. Start date: Monday 19th January 2026. This role is perfect for someone who is passionate about providing help to those who need it most. As a Customer Service Advisor in our contact centre, you will play a crucial role in delivering outstanding service to our service users by handling a high volume of calls, emails, and live chats. Partnering with the esteemed charity, Migrant Help, you will provide essential support to Asylum Seekers, making a significant difference in their lives. 1. Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary. 2. Identify and address safeguarding concerns promptly and effectively. 3. Meet customer service standards and performance goals. 4. Respond to difficult and sensitive cases with empathy, patience, and resilience. 5. Deliver information services across multiple channels (telephone, online, email, and live chat). 6. Resolve service user issues proactively, calmly, and professionally. 7. Offer guidance, tailored recommendations, and signposting to Service Users. 8. Follow established processes and adjust to evolving procedures. 9. Manage confidential information with strict adherence to data protection standards. 10. Proactively seek and address feedback to drive continuous improvement in role. Qualifications & Experience • Experience performing under pressure and handling demanding situations whilst staying calm and patient. • Experience maintaining high levels of accuracy and attention to detail in all tasks. • Experience collaborating with diverse teams to achieve common goals. • Ability to solve complex problems and deliver solutions in a timely manner. • Experience managing multiple tasks efficiently, ensuring deadlines are met and quality is maintained. • Ability to resolve conflict, ensuring a positive outcome. • Ability to work independently, demonstrating initiative and good decision-making skills. • Strong written English skills to accurately input and record service user information. Desirable • Experience working with service users with additional needs and adapting to unique requirements. • Awareness of mental health issues and a passion for further learning and development in this area. Individual Competencies • Ability to maintain composure and effectiveness in challenging and sometimes distressing situations, being able to regain stability following setbacks. • Ability to listen and engage with service users, understanding their needs and replying appropriately. • Ability to show empathy towards other's experiences and emotions. • Clear, effective and engaging communication skills with service users. • A positive approach to fostering an encouraging environment for colleagues and service users. • Proficient using a variety of digital software applications, and openness to learning new technologies. • Ability to prioritise time and tasks to meet deadlines and achieve objectives. • An open approach to embracing diverse perspectives and adapting to new ideas and ways of working. • Ability to adapt to changing environments and needs, being flexible and resilient in situations. • Ability to demonstrate the Maximus Values by showcasing integrity, taking accountability for actions and decisions, and upholding high ethical standards. Desirable • Possess cultural awareness, with the ability to respect and interact with people from diverse backgrounds. EEO Statement Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post. We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process. Minimum Salary £ 25,185.00 Maximum Salary £ 25,185.00

Current Employees: If you are a current employee, please apply via the internal career site by logging into your Workday Account and clicking the "Career" icon on your homepage. Rapid City, SD USA Department CS Patient Call Center Scheduled Weekly Hours 20 Starting Pay Rate Range $17.62 - $20.25 (Determined by the knowledge, skills, and experience of the applicant.) Job Summary The Call Center Specialist I serves as the first point of contact for patients, families, and providers. This role ensures accurate information, empathetic communication, and efficient resolution of inquiries related to appointments, insurance, billing, and healthcare services. Opportunity for performance-based bonuses tied to quality, efficiency, and patient satisfaction metrics. This position reports to the Call Center Supervisor(s). Monument Health offers competitive wages and benefits on qualifying positions. Some of those benefits can include: * Supportive work culture * Medical, Vision and Dental Coverage * Retirement Plans, Health Savings Account, and Flexible Spending Account * Instant pay is available for qualifying positions * Paid Time Off Accrual Bank * Opportunities for growth and advancement * Tuition assistance/reimbursement * Excellent pay differentials on qualifying positions * Flexible scheduling Job Description Essential Functions: * Answer inbound calls and respond to patient inquiries with professionalism and empathy. * Schedule, reschedule, and confirm patient appointments using electronic health record (EHR) systems. * Verify insurance coverage and assist with billing questions. * Provide accurate information about healthcare services, policies, and procedures. * Document all interactions in compliance with HIPAA and organizational standards. * De-escalate complex issues for resolution. * Support outbound call campaigns (appointment reminders, follow-ups, patient satisfaction surveys). * Maintain performance metrics including call handling time, quality assurance, abandonment rates, and patient satisfaction scores. * Apply a systemic perspective to problem-solving, recognizing how call center operations impact patient care, compliance, and organizational efficiency. * All other duties as assigned. Additional Requirements Required: Education - High School Diploma/GED Equivalent Preferred: Work Experience - 1+ years Customer Service Experience; 1+ years Call Center Experience; 1+ years Medical Patient Accounts/Financial Services Experience Physical Requirements: Sedentary work - Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Possible exposure to blood, bodily fluids, or tissues. Job Category Revenue Cycle Job Family Registration and Scheduling Shift Employee Type Regular 15 Corporate Services Division Make a difference. Every day. Monument Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.

Current Employees: If you are a current employee, please apply via the internal career site by logging into your Workday Account and clicking the "Career" icon on your homepage. Primary Location Rapid City, SD USA Department CS Patient Call Center Scheduled Weekly Hours 40 Starting Pay Rate Range $17.62 - $20.25 (Determined by the knowledge, skills, and experience of the applicant.) Job Summary The Call Center Specialist I serves as the first point of contact for patients, families, and providers. This role ensures accurate information, empathetic communication, and efficient resolution of inquiries related to appointments, insurance, billing, and healthcare services. Opportunity for performance-based bonuses tied to quality, efficiency, and patient satisfaction metrics. This position reports to the Call Center Supervisor(s). Monument Health offers competitive wages and benefits on qualifying positions. Some of those benefits can include: *Supportive work culture *Medical, Vision and Dental Coverage *Retirement Plans, Health Savings Account, and Flexible Spending Account *Instant pay is available for qualifying positions *Paid Time Off Accrual Bank *Opportunities for growth and advancement *Tuition assistance/reimbursement *Excellent pay differentials on qualifying positions *Flexible scheduling Job Description Essential Functions: Answer inbound calls and respond to patient inquiries with professionalism and empathy. Schedule, reschedule, and confirm patient appointments using electronic health record (EHR) systems. Verify insurance coverage and assist with billing questions. Provide accurate information about healthcare services, policies, and procedures. Document all interactions in compliance with HIPAA and organizational standards. De-escalate complex issues for resolution. Support outbound call campaigns (appointment reminders, follow-ups, patient satisfaction surveys). Maintain performance metrics including call handling time, quality assurance, abandonment rates, and patient satisfaction scores. Apply a systemic perspective to problem-solving, recognizing how call center operations impact patient care, compliance, and organizational efficiency. All other duties as assigned. Additional Requirements Required: Education - High School Diploma/GED Equivalent Preferred: Work Experience - 1+ years Customer Service Experience; 1+ years Call Center Experience; 1+ years Medical Patient Accounts/Financial Services Experience Physical Requirements: Sedentary work - Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Possible exposure to blood, bodily fluids, or tissues. Job Category Revenue Cycle Job Family Registration and Scheduling Shift Employee Type Regular 15 Corporate Services Division Make a difference. Every day. Monument Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.

Current Employees: If you are a current employee, please apply via the internal career site by logging into your Workday Account and clicking the "Career" icon on your homepage. Primary Location Rapid City, SD USA Department CS Patient Call Center Scheduled Weekly Hours 20 Starting Pay Rate Range $17.62 - $20.25 (Determined by the knowledge, skills, and experience of the applicant.) Job Summary The Call Center Specialist I serves as the first point of contact for patients, families, and providers. This role ensures accurate information, empathetic communication, and efficient resolution of inquiries related to appointments, insurance, billing, and healthcare services. Opportunity for performance-based bonuses tied to quality, efficiency, and patient satisfaction metrics. This position reports to the Call Center Supervisor(s). Monument Health offers competitive wages and benefits on qualifying positions. Some of those benefits can include: *Supportive work culture *Medical, Vision and Dental Coverage *Retirement Plans, Health Savings Account, and Flexible Spending Account *Instant pay is available for qualifying positions *Paid Time Off Accrual Bank *Opportunities for growth and advancement *Tuition assistance/reimbursement *Excellent pay differentials on qualifying positions *Flexible scheduling Job Description Essential Functions: Answer inbound calls and respond to patient inquiries with professionalism and empathy. Schedule, reschedule, and confirm patient appointments using electronic health record (EHR) systems. Verify insurance coverage and assist with billing questions. Provide accurate information about healthcare services, policies, and procedures. Document all interactions in compliance with HIPAA and organizational standards. De-escalate complex issues for resolution. Support outbound call campaigns (appointment reminders, follow-ups, patient satisfaction surveys). Maintain performance metrics including call handling time, quality assurance, abandonment rates, and patient satisfaction scores. Apply a systemic perspective to problem-solving, recognizing how call center operations impact patient care, compliance, and organizational efficiency. All other duties as assigned. Additional Requirements Required: Education - High School Diploma/GED Equivalent Preferred: Work Experience - 1+ years Customer Service Experience; 1+ years Call Center Experience; 1+ years Medical Patient Accounts/Financial Services Experience Physical Requirements: Sedentary work - Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Possible exposure to blood, bodily fluids, or tissues. Job Category Revenue Cycle Job Family Registration and Scheduling Shift Employee Type Regular 15 Corporate Services Division Make a difference. Every day. Monument Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.

Join a Team That Keeps American Agriculture Moving Are you ready to jump into a fast-paced, hands-on role where every day brings something new? As a Grain Operations Specialist with Farmers Coop Society, you will be at the heart of our grain handling system-keeping the operation running smoothly, safely, and efficiently during some of the most exciting seasons in agriculture. If you love working with your hands, solving problems, and being part of a team that feeds the world, this is the role for you. Essential Job Functions: Operate state-of-the-art grain handling equipment-from receiving and drying to storage and outbound loading. Keep a close eye on grain quality and make real-time adjustments to ensure every bushel meets high standards. Move grain efficiently and safely through the system all by truck. No rail! Inspect equipment daily and jump in with hands-on maintenance and troubleshooting. Work with conveyors, bucket elevators, grain dryers, and other industrial machinery. Help keep the facility clean, safe, and running like a well-oiled machine. Follow top-tier safety practices and help maintain a culture where everyone goes home safely every day. Participate in ongoing safety training and support compliance with OSHA and grain-handling regulations. Work directly with local farmers and truck drivers, ensuring fast, friendly, and accurate service in the yard. Represent the cooperative with professionalism, pride, and a strong commitment to our members. Secondary Responsibilities: Operation of mobile equipment; payloader, skid loader and tractors. Have a mechanical curiosity and a willingness to learn new equipment and technology. Competencies: High level of customer service focus Supports a consistent professional image of the company. Observes safety policy and procedure as an absolute Commitment to dependability and willingness to work to meet goals and deadlines. Effectively solve problems of grain department. Qualifications: A high school diploma or equivalent. A strong work ethic and the ability to thrive in a fast-paced, seasonal environment, especially during harvest. Mechanical curiosity and a willingness to learn new equipment and technology. Experience in agriculture, grain operations, or industrial environments. Basic mechanical, electrical, or welding skills. CDL or the desire to earn one. What makes this job exciting: Every day is different: One day you are running the dryer, the next day solving a mechanical challenge or coordinating a fleet of trucks. High-impact work: You play a critical role in supporting local farmers and the entire grain supply chain. Team-focused culture: Work alongside people who take pride in what they do and support each other. Great growth potential: Many of our managers and supervisors started in this role. Work Requirements: This position is based in a fast-paced agricultural setting and is regularly exposed to outside weather conditions and vibrations. The employees are occasionally exposed to moving mechanical parts, fumes, and airborne particles. The noise level is usually moderate but occasionally may be loud. PPE will be provided and must be utilized according to safety standards. Typical working hours are based on customer and organizational demand; hours may be long, irregular and include weekends and holidays during peak season. While performing job functions the employee will be required to talk and hear most of the time. The employee will spend frequent intervals moving and sitting, while also needing to reach, bend, twist, crawl, crouch, stoop or kneel. The employee will need to be able to lift up to 50 pounds frequently. Maneuverability on and off mobile equipment, ladders, and the ability to work at different heights. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, and depth perception. The physicality of this job is high. *FCS job descriptions are a representation of a job requirements knowledge, skills, and abilities. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job. Benefits: 401k Company matches 50% up to 10% PTO accrual after 30 days of employment, 13 days accrual the first year Paid Holidays Company bonus incentive Excellent health insurance plans Dental & Vision available Short & Long-Term Disability provided at no cost to you Life Insurance Identity Theft Insurance Accident Insurance Clothing Allowance 10% Discount on purchases at the How-To Building Center Shift Differential