Service specialist jobs in Springfield, OR

Salary: $21.00-24.50 hourly DOE Customer Support Agent/Utility Dispatcher PEAK Internet, the Willamette Valleys premier fiber Internet Services Provider, is looking for an amazing team member to join our Customer Support/Utility Dispatch team. This is a full-time, 40-hour-per-week position. The regular schedule is Friday through Monday, from 9:00 a.m. to 8:00 p.m., consisting of four 10-hour shifts and working out of both the Lebanon and Philomath offices. We offer competitive compensation, a comprehensive benefits package, a four-day workweek, and opportunities for career advancement Working independently and collaboratively with others, the Customer Support/Dispatch Agent is our first point of contact for all new and existing customers. PEAK empowers our Customer Support Agents to handle all calls. From technical questions and troubleshooting to new services and billing inquiries; our Customer Support Agents handle it all! All employees are expected to maintain an elevated level of trust, integrity, and ethical standards. ESSENTIAL FUNCTIONS OF THE POSITION: The essential functions of this position require prioritizing and completing all assigned tasks in a timely and efficient manner, adjusting for changing priorities and availability of resources, and demonstrating initiative in identifying additional job-related tasks to be completed when time permits. Contribute to a successful work group through positive interactions, active listening, meaningful collaborations, and the constructive exchange of ideas designed to meet or exceed the organizations strategic goals. Communicate in a professional, respectful, and courteous manner with all employees, and customers, via phone, email, social media platforms and other communications methods. Complete special projects and other duties as assigned to meet team, department and organizational goals while actively demonstrating accountability and responsibility for achieving desired outcomes and measurable results. Ability to work in a high stress environment and dispatch for emergency and electric utility related issues for our parent company. Ability to work independently and apply sound judgment and reasoning skills to a variety of situations. Must be willing to work a flexible schedule, including evenings, holidays, and weekends. Must have reliable transportation. Track and monitor crews in the field by 2-way radio or telephone. Maintain, edit, and update a log of calls and messages received and transmitted. Understand and promote PEAK Internet products and services. Ability to take complex information and explain it in simple terms. Represents PEAK in a manner conducive to good public relations. POSITION REQUIREMENTS: Required Education and Experience High school diploma or GED. Minimum one year's experience in sales, customer service or technical support. Preferred Education and Experience Experience dispatching crews PC and Mac support experience Knowledge of iOS, Android, and mobile devices Knowledge of Windows and Microsoft Office environment. Proficient in social media platforms including Facebook and Instagram. Knowledge, Skills & Abilities Ability to explain complex technical solutions in a clear and straightforward way to non-technical consumers. Excellent oral and written communication skills necessary to communicate clearly and effectively with internal and external customers, vendors, contractors, and other diverse audiences while providing exceptional customer service. Strong technical, troubleshooting, problem solving, and analytical skills, combined with the ability to prioritize tasks. The ability to multitask is also essential while remaining flexible with changing priorities. Working Knowledge of residential gateways and wireless subscriber technologies AVAILABILITY, PHYSICAL DEMANDS, AND OTHER REQUIREMENTS: Availability and Accessibility Due to the nature and scope of the essential functions, the importance of personal interactions with coworkers and members of the public, and the availability of job-related tools, equipment and resources at work, performance of the essential functions requires regular, consistent availability, accessibility, and presence on-site. Approximately 40 hours / week may be required to efficiently perform the job duties of this position, including presence at designated internal and external meetings. This position may also require availability and accessibility to respond to and address emergencies and critical situations outside of normal business operating hours in the evenings and/or during weekends. Physical Demands The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Receive, understand, evaluate, and appropriately respond to communications from employees, and members of the public using available technology, in person and in a public setting when necessary. Maintain a professional and respectful communication style to ensure reactions and responses to both emergency and non-emergency situations serve as an example to others of appropriate workplace communications. Provide intellectually sound and well-reasoned answers, recommendations, and solutions to identified business problems, issues and/or questions. Efficiently and quickly analyze, process, manipulate, and accurately record extensive amounts of data (some of which is technical in nature) and other information that serves as the basis for this position. Occasionally lift, transport and/or move up to approximately 15 lbs. in the performance of regular duties and occasionally up to 50 lbs. Must be able to sit for extended periods and perform regular keyboarding and office activities for your entire shift. Occasional bending, stooping, kneeling, climbing, and descending a stepladder may also be required. ENVIRONMENTAL CONDITIONS: The work environment conditions described here are representative of those an employee encounters while performing the essential functions of this position. This position primarily works in a temperature-controlled office environment. Our office space includes traditional office lighting and office furniture, consistent and frequent noise, interruptions, and other similar distractions. DISCLOSURES: This job description is not an employment agreement or contract. It is intended as a general guide to the job duties and tasks the person in this position may be asked to perform as part of our PEAK team. It is not an exhaustive list of all the job duties or responsibilities that may be assigned to this position. Position descriptions may occasionally be updated, as necessary, to reflect evolving business needs, and such changes may not be reflected immediately in written form. Refusal or unwillingness to perform duties and tasks assigned in a positive, professional, and productive manner, even if seeming to fall outside of this description, may be considered insubordination and a violation of PEAK policies and expectations. PEAK is an equal opportunity employer.

Job Details Springfield RC 723 - Springfield, OR Part Time $16.32 - $16.32 HourlyDescription Our Vision A world where no resource is wasted. Our Mission To ensure that no resource goes to waste by empowering people to redeem every container easily, efficiently, and effectively. Our Values We are loyal, resilient, trustworthy, creative, competent, and engaged. Summary The Customer Service Associate is responsible for delivering superior customer service in a friendly, professional and considerate manner. The Customer Service Associate will possess the ability to communicate effectively and provide a positive experience for our customers. They will maintain the appearance of the BottleDrop Redemption Center and surrounding area to meet company standards. The Customer Service Associate must be dependable with punctual attendance. Primary Duties & Responsibilities Adhere to OSHA Safety Standards and OBRC policies including but not limited to Personal Protective Equipment and Lock Out Tag Out Maintain the appearance of the facility inside and outside including sweeping, mopping, wiping down counters, machines, windows and doors, properly storing supplies and cleaning the break room and restrooms Educate and introduce customers to Oregon's Bottle Bill and the BottleDrop system Assist BottleDrop customers with kiosk, payment slips, bags, tags, hand counts, and reverse vending machines (RVMs) Enforce daily limits in a professional and considerate manner Efficiently and accurately complete all data entry requirements and the processing of beverage containers Safely operate, maintain and troubleshoot equipment and Redemption Center tools Escalate repair issues when necessary Other job duties as assigned Education/Experience High School diploma or equivalent education is required Customer service and/or cash handling experience is preferred Experience in a fast-paced retail environment is preferred Requirements - Skills, Job Knowledge & Abilities Strong verbal communication skills Ability to work well in a team environment Supervisory Responsibility None Travel None Working Conditions/Physical Requirements While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The position involves sitting, walking and lifting up to 50 pounds for long periods of time throughout the day.

Job DescriptionBenefits: 401(k) 401(k) matching Paid time off Training & development Are you passionate about helping people achieve financial confidence? Join Reliant Wealth Advisors, a Private Wealth Advisory Practice of Ameriprise Financial, located at the Oakway Center in Eugene, OR. Our team is built on strong client relationships and a commitment to delivering expert financial planning. Were looking for a detail-oriented and client-focused professional to join our growing team. Key Responsibilities: Deliver exceptional client service via phone, email, and in person Handle a fast-paced workflow of service tasks with accuracy and timeliness Respond to client questions and provide information, insight, and recommendations to increase efficiency and utilization of various tools Maintain client management system in Salesforce Process financial transactions and service requests Support advisors during client meetings Qualifications & Skills: Securities licenses: SIE, Series 7, Series 66 (Preferred) Education: Bachelors (Required) Prior experience in the financial services preferred Strong attention to detail and interpersonal skills Proficiency with CRM systems (Salesforce preferred) Ability to learn and adapt in a fast-paced environment What We Offer You: Competitive salary Licensed Client Service Specialist: $65,000-$75,000/year Non-Licensed Client Service Coordinator: $55,000-$65,000/year Bonus Potential 401(k) Retirement Saving Plan with matching and profit sharing $400 monthly health care stipend Generous PTO: 3 weeks paid vacation + 9 Paid holidays Summer Fridays - reduced hours Professional development support If you're ready to grow your career in a supportive and client-focused environment, wed love to hear from you. Apply today and become part of a team that values integrity, collaboration, and excellence. Check us out: ************************************************************************************** Job Type: Full-time Work Location: In person Requirements: Background Check

Are you enthusiastic, passionate about travel, skilled at problem-solving, and experienced in leading teams? Do you want to be part of a growing, customer-focused company as an Operations Specialist? At Tailwind, you'll have the opportunity to become a key member of a team dedicated to delivering exceptional service to guests from around the world. This role is ideal for an individual with strong management experience, including both front-of-house and back-of-house restaurant operations, familiarity with POS systems, and the ability to work a flexible schedule. Veterans and military family members encouraged to apply! Roles & Responsibilities: Review of location cost of goods and labor numbers and assisting senior level Operations Managers with creation of action plans to improve them. Conduct onsite visits to assess current location process and create new structures to improve quality control, customer service, and employee engagement. Assist operations team in opening, converting, and onboarding of location associates. Execute and implement new Tailwind initiatives at the direction of senior Tailwind level staff. Assist in the launching of new locations. Availability to spend extended time at Tailwind locations across the country for assistance of the operations when needed. All other task as assigned. Requirements: Ability to Travel at least 14 days per month. Background check required. Driver's License required due to multi-state travel. Real ID or Passport. Experience: 1-2 years of restaurant management experience is preferred. Food industry- 2 years. Location: Multiple locations Corporate home base in Wilmington, NC Multiple locations nationwide. Schedule: Day shift Holidays Monday-Friday Weekend availability Benefits: 401k Health insurance Vision insurance Dental insurance Life insurance Paid time off Tailwind Concessions is an equal opportunity employer committed to creating a diverse and inclusive work environment. We do not discriminate based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age (40 or older), disability, or genetic information. We provide reasonable accommodations for individuals with disabilities in accordance with the Americans with Disabilities Act (ADA). If you require any accommodations during the application process, please contact our HR department.

JOB TITLE: Customer Service Associate - Part-Time FLSA STATUS: Non-exempt Hourly SHIFT SCHEDULE: Part Time REPORTS TO: Retail Store Manager The Customer Service Associate (CSA) provides prompt, efficient, courteous, quality customer service. This includes operating a cash register, greeting customers, assisting with fuel dispensers, cash handling, light janitorial duties, and other duties as assigned. DUTIES AND RESPONSIBILITIES Provide friendly service to customers Greet and assist customers Operate cash register to enter convenience store and gasoline purchases (assistance will be available if needed) Account for all monies, cigarettes, and lottery tickets on assigned shift Check the expiration date and face-off product Follow proper safety protocols and procedures REQUIREMENTS FOR CASHIERS: Must be able to work a varied schedule Minimum of 1 year of customer service experience Must have the ability to handle money accurately Must have strong attention to detail Must possess excellent verbal and written communication skills Must have excellent customer service skills Must be capable of effectively communicating with customers and co-workers Must be able to work independently and be self-motivated Must be able to do simple math such as counting, recording, addition, subtraction, and multiplication PHYSICAL DEMANDS Must be able to stand and walk for the duration of the shift Regularly lift and or move up to 20-50 pounds Must be comfortable working in a convenience store environment Must maintain a professional appearance and abide by the Dress Code Policy Must maintain a professional and friendly demeanor towards customers and fellow employees Daily exposure to gasoline and oil products Fast-paced environment (This job description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required. Duties, responsibilities, and activities may change at any time with or without notice, based on business needs and organizational requirements.)

Job Details Eugene, ORDescription Join Our Team as a Dispatcher at Reynolds Electric, Plumbing, Heating and Air! Are you someone who thrives on building relationships and providing exceptional service? Do you want to work for a company that encourages your growth and development? If you seek a fulfilling career path rather than just another job, consider applying to join the Reynolds team! At Reynolds Electric, Plumbing, Heating and Air we are looking for passionate individuals who are ready to take the next step in their careers. Position Overview: As the Dispatcher, you will be responsible for managing the schedules of our electrical, plumbing, and HVAC professionals, dispatching them throughout the day. You will work directly with our technicians to ensure timely job completion and efficient service delivery. Accountable For Meet daily revenue goals by continuously maximizing priority jobs and call count, while matching technician skills with job types and customers. Build rapport with technicians, fostering a motivating, professional and positive line of communication, while dispatching and ensuring accuracy of job details. Provide an outstanding customer experience while communicating updates, rescheduling, performing follow-up Happy Calls, as well as resolving escalations. Ensure proper job set-up, working with Logistics to confirm material availability, permits, manpower and accurate coordination involving multi-trade projects. Communicate effectively with management, providing job and technician updates, while proactively ensuring all follow-up tasks are complete by the end of each day. Perform outbound calls when needed and schedule tech-generated leads, helping to ensure the call board is full and opportunity goals are met. Fix job detail errors for accurate reporting and scheduling, while working closely with our Customer Service Representatives to prioritize customer needs, acting consistently as a leader in communication. What's In It For You At Reynolds, we recognize and reward the dedication of our team members. We're proud to offer: Work-Life Balance: Monday-Friday schedule, no on-call or weekend work. Competitive Compensation: $23-25 per hour. Comprehensive Benefits: Health insurance with 100% employer-paid medical, dental, and vision for employees, with the option to add dependents at up to 60% employer coverage. Time Off: 80 hours of frontloaded Paid Time Off (PTO) and 7-9 paid holidays annually. Retirement Savings: 401(k) retirement plan with company match. Life Insurance: Employer-paid life insurance coverage of $20,000. Career Growth: Comprehensive training and development within a team-oriented, achievement-focused environment. About Us With nearly 60 years of dedication to our community, Reynolds Electric, Plumbing, Heating and Air stands out as a leader in quality, integrity, and service excellence. Guided by values of growth and accountability, our team approaches each project with expertise and a commitment to continuous improvement. Here, every team member is empowered to thrive, and we believe in doing the right thing while putting our people and customers at the heart of everything we do. If you're ready to grow in a professional, supportive environment with room to make a meaningful impact, we invite you to apply and be part of our journey! Requirements Proven track record of exemplary verbal and written communication skills, especially when interacting with diverse personalities. Flexible mindset, with the ability to quickly adapt to change while maintaining a positive, can-do, solution-based attitude, particularly when dealing with confrontational situations. A proactive personality that thrives in a fast-paced, goal-driven, team environment. Typing speed of 50+ WPM, with strong software-navigating and organizational skills. Proficiency in Microsoft Word and Outlook, as well as our CRM. Detail-oriented, with exceptional follow-through, problem-solving and prioritization abilities. Personable, with the ability to diffuse conflicts, demonstrate empathy, and build trust while promoting our company. Prior scheduling/dispatching, as well as trade knowledge, is preferred. Minimum of 1+ years of customer service experience in a professional setting. Strong attendance and punctuality record. Self-motivated with the ability to work independently while also being open to direction and constructive feedback to support personal growth and team success.

Group Processing Specialist Essential Responsibilities: Review and prepare new group materials, group change requests, new group member applications, and renewal changes for small fully insured groups, for imaging in OnBase application. Coordinate and confirm benefits and eligibility variations on groups as required. Coordinate with staff to analyze and create new products or plan materials, as needed. Review group master applications, forms, proposal requests, and correspondence. Follow up with sales staff for missing information. Analyze new group structure, billing, and reporting requirements. Enter group data into Facets and PSE. Validate product codes, financial codes, and other related codes for groups and subgroups. Determine if new product is needed to support rating and coordinate with the Facets Business Support Department as needed. Create and distribute plan materials in accordance with current workflow processes. Process all group demographic changes. Generate census and cross-reference member information on master application with final proposal census. Upload final premium rates based on actual enrollment for new groups, or rates calculated at renewal. Track group processing status in PSE and enter group notes in Facets. Verify appointed agent/producer and enter data in Facets. Develop and update procedures and job aids as needed. Supporting Responsibilities: Meet department and company performance and attendance expectations. Participate in LEAN Board daily huddle, team and department meetings, mentor training, and team building activities. Follow the privacy policy and HIPAA laws and regulations concerning confidentiality and security of protected health information. Perform other duties as assigned.

Are you a team player with an eye for details and a passion for customer service? The City of Eugene, Municipal Court is a highly team focused, customer service centered, and diversity minded group, and is recruiting to hire four Court Operations Specialist A to join our team and create an eligibility list for future vacancies. The Court Operations Specialist A positions provide judicial support and compassionate customer service, as well as perform a variety of clerical administrative duties. For more information on the City of Eugene Municipal Court please visit our site, here. THIS POSITION WILL BE OPEN FOR SIX MONTHS OR UNTI FILLED Applications will be reviewed monthly. First round of interviews is expected to be held the week of Nov. 10, 2025 Accepting Online Applications Only Information on How to Apply Classification: Court Operations Specialist A Salary: $23.01 - $28.63 Hourly / $47,860.80 - $59,550.40 annually The City of Eugene determines starting pay within the range based on relevant education and experience as provided by the applicant in their application materials. This process is consistent with the Oregon Equal Pay Act (OEPA). You can learn more about our process at our How to Apply page. Department/Division: Central Services / Municipal Court Union Representation: American Federation of State, County and Municipal Employees (AFSCME) Work Location: Onsite - Municipal Court Building, 1102 Lincoln Street, Eugene, OR 97401 Schedule: Monday - Friday, 7:30a.m. - 4:30p.m. with the flexibility per business need Benefits: The City of Eugene offers robust and competitive benefits. For more info, click the Benefits Tab, or visit this summary page as well as this benefits package page. Bilingual Pay Benefit: This position qualifies for up to an additional 5% of base salary for bilingual pay. Please see "Supplemental Information" at the end of the posting for more information. Living & Working in Eugene: For more information on living in Eugene, how the City of Eugene operates, and more, visit this page. * Provides detailed information to City staff, other agencies, and the public regarding case related functions, requiring thorough knowledge of court regulations, policies, and procedures. * Explains proper methods for completion of court documents and forms to defendants and the public; reviews incoming forms and correspondence for accuracy and completeness. * Organizes, maintains, and retrieves court documents for judges, attorneys, staff, and the public. * Prepares correspondence to notify defendants of plea dates, inquiries about cases, and payment of moneys owed to court. * Checks in defendants for court hearings and verifies that the judge receives the correct court papers. * Initiates and processes removal of suspension orders, warrants and release of defendants from custody. * Assists judge in the courtroom; records all case dispositions during court proceedings; and collates completed files. * Coordinates the daily preliminary docket process. * Provides support and back up to all other team functions. * Responds to telephone and in-person inquiries from the public and other agencies. * Organizes and maintains court trial calendar for jury and non-jury trials, hearings, or arguments; coordinates juror activities. * Completes standard letters to notify defendants of dates, hearings and other court activities; processes requests for court appointed attorney and other documents. * Verifies that judges receive correct court papers for hearings. * Develops and maintains accurate and timely record-keeping systems and databases; assures inclusions of all pertinent information; assures compliance with court records requirements. * Maintains security and custody of court records; complies with public record law and court procedures in the release of information to the public. * Prepares and proofs forms, letters, court documents, orders, statistical reports and other documentation. * Composes correspondence in accordance with established procedures or instructions. * Monitors and processes court referrals for various court programs. * Processes a variety of court documents, including sentence orders, motions, orders, appeals, and in-custody papers. * Supports and respects diversity in the workplace. * Cross-trains and/or rotates into any other Court Operations Specialist A position as needed. * Performs other related duties as assigned. To view detailed information on the duties, knowledge, and abilities that may be expected for this position, please see the classification: Court Operations Specialist A Studies have shown that women and people of color are less likely to apply for jobs unless they believe they are able to perform every task in the job description. We are most interested in finding the best candidate for the job, and that candidate may be one who comes with relevant transferrable skills from a variety of sources and experiences. If you are interested in applying, we encourage you to think broadly about your background and skill set for the role. When screening your application, the City will consider an equivalent combination of relevant education and experience which provides the applicant with the knowledge, skills, and abilities required to meet minimum qualifications for this position. Minimum Qualifications Experience Two (2) years of administrative or clerical experience, preferably in court/legal setting, social work/social services, payment processing, including work with vulnerable populations and/or complex public interactions. Education * High School diploma or G.E.D. equivalent. * Preference for fluency in Spanish language may be given. * Course work or experience in court/law/bookkeeping preferred Background Must pass a criminal background check. The ideal candidate will have the following Knowledge, Skills, Abilities: Knowledge * Court documents, policies, procedures, and legal requirements relating to area(s) of assignment, or ability to learn within a reasonable period of time. * Regulations, statutes, procedures, and policies as applicable to municipal court operations, or ability to learn within a reasonable period of time. * Record-keeping processes and procedures. * Business English, spelling, punctuation, and basic math. * General computer skills and the ability to toggle between several different software systems (Word, Case Management Systems, LEDS, TEAMS, Virtual Court Software, etc.) Skills and Abilities * Clearly and accurately interpret court documents, policies, and procedures. * Effectively communicate accurate information both orally and in writing. * Work effectively as a team member, utilizing good judgment and effective communication skills. * Interact tactfully and effectively with the public in stressful and potentially confrontational situations. * Make decisions based on regulations and established policies and procedures. * Work independently, quickly, and accurately with close attention to detail in an atmosphere of frequent interruptions and changing priorities. * Obtain LEDS certification or ability to obtain within 90 days of hire. * Establish and maintain complex filing and record-keeping systems; skill in alphanumeric filing. * Complete data entry efficiently and accurately. * Operate standard office equipment such as computer terminal, calculator, and photocopier. * Efficiently navigate typing in a fast paced environment. * Multi-tasking in a computer setting. Maintain confidentiality and meet security requirements. Working Conditions * This level has a work environment with varying levels of risk mitigation measures. Possible exposure to personal and health risks, hazards or obstacles. Job conditions are usually comfortable, with only seldom issues of temperature change, or incident of noise. * Frequent challenging and complex interactions with hostile and aggressive court patrons due to trauma, housing status, mental illness and/or substance abuse, these interactions may take place in-person, on the phone, and/or via email. * The work schedule is stable and often does not fluctuate, but has the occasional need for overtime or after-hours work. * Requires minimal physical effort such as extended periods of standing may be required. Must be able to occasionally lift, move or carry objects up to 25 pounds, light lifting, carrying or movement, etc. * Work includes a variety of daily use of computer and office equipment. What to Expect from our Selection Process: Applicants are screened based upon their relevant knowledge, abilities, skills, experience, and training. The selection process varies according to the position and can include such things as screening of supplemental questionnaires, written or skill tests, ability or fitness tests, interviews, and assessment processes. In addition, background investigations and records checks may be required. Some positions also require applicants to have a psychological evaluation and/or physical examination and a drug test prior to employment. Marijuana use is evaluated consistent with current state law regulations. PLEASE NOTE: Once the posting closes, the process can take 4-6 weeks to complete. Eligibility List: This posting will be used to establish an eligibility list of applicants for future vacancies. Candidates that are placed on the eligibility list will be notified via email which will include the duration of the list and how notification of call up will occur. Bilingual Pay Benefit: Per the AFSCME contract, the City shall pay an employee an additional five percent (5%) for a required intermediate or advanced level competency. To qualify for bilingual pay, the employee must have demonstrated fluency in the required language and successfully pass a fluency examination administered by the City's Employee Resource Center division. Diversity, Equity, and Inclusion: The City of Eugene is committed to a respectful work environment. We value the cultural, educational, and life experiences of each employee. We believe that a diverse workforce enables us to deliver culturally responsive services to all members of our community. As part of our commitment to diversity, equity, and inclusion we desire to welcome, respect, and create a sense of belonging for a wide range of identities and experiences in our workforce. Women, people with disabilities, and persons of color are strongly encouraged to apply. The City of Eugene complies with the Americans with Disabilities Act of 1990. Any applicant with a qualified disability under the Americans with Disabilities Act may request accommodation by contacting an employment coordinator at **************. In compliance with the Immigration Reform and Control Act of 1986, the City of Eugene will request all eligible candidates who accept employment with the City to provide documentation to prove they are eligible for employment in the United States.

JOB TITLE: Customer Service Associate - Part-TimeFLSA STATUS: Non-exempt HourlySHIFT SCHEDULE: Part Time JOB LOCATION: 317 Coburg Rd, Eugene, OR 97401REPORTS TO: Retail Store Manager The Customer Service Associate (CSA) provides prompt, efficient, courteous, quality customer service. This includes operating a cash register, greeting customers, assisting with fuel dispensers, cash handling, light janitorial duties, and other duties as assigned. DUTIES AND RESPONSIBILITIES Provide friendly service to customers Greet and assist customers Operate cash register to enter convenience store and gasoline purchases (assistance will be available if needed) Account for all monies, cigarettes, and lottery tickets on assigned shift Check the expiration date and face-off product Follow proper safety protocols and procedures REQUIREMENTS FOR CASHIERS: Must be able to work a varied schedule Minimum of 1 year of customer service experience Must have the ability to handle money accurately Must have strong attention to detail Must possess excellent verbal and written communication skills Must have excellent customer service skills Must be capable of effectively communicating with customers and co-workers Must be able to work independently and be self-motivated Must be able to do simple math such as counting, recording, addition, subtraction, and multiplication PHYSICAL DEMANDS Must be able to stand and walk for the duration of the shift Regularly lift and or move up to 20-50 pounds Must be comfortable working in a convenience store environment Must maintain a professional appearance and abide by the Dress Code Policy Must maintain a professional and friendly demeanor towards customers and fellow employees Daily exposure to gasoline and oil products Fast-paced environment (This job description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required. Duties, responsibilities, and activities may change at any time with or without notice, based on business needs and organizational requirements.)

We are seeking a highly skilled and detail-oriented Aerospace Process Specialist to lead process development and optimization efforts within our aerospace production and engineering environments. This individual will be responsible for creating and improving systems that support the safe, compliant, and efficient production of aerospace components and assemblies. 🔧 Key Responsibilities Design, document, and implement efficient and scalable manufacturing or engineering processes. Ensure all processes comply with aerospace standards such as AS9100, FAA, EASA, and ITAR regulations. Lead continuous improvement initiatives using Lean, Six Sigma, and root cause analysis techniques. Collaborate with engineering, quality, supply chain, and production teams to optimize workflow and throughput. Monitor key process indicators (KPIs) and take corrective actions to address inefficiencies or deviations. Support audits and customer reviews by providing process documentation and data. Manage process change requests (PCRs), deviations, and process validation efforts. Train team members on new or revised processes, ensuring proper understanding and implementation. Evaluate and integrate new tools, automation, and technology to enhance process capability and consistency. Requirements Education & Experience 5+ years of experience in process engineering or process management within the aerospace or defense industry Experience with AS9100, ISO 9001, and aerospace regulatory standards Familiarity with aerospace manufacturing techniques (e.g., composites, machining, assembly, coatings) Technical Skills Proficiency in process modeling tools, Minitab, and ERP/MES systems (SAP, Oracle, etc.) Working knowledge of Lean Manufacturing, Six Sigma (Green/Black Belt preferred) Soft Skills Strong leadership and interpersonal skills Excellent analytical and problem-solving capabilities Effective communicator across technical and non-technical teams Preferred Qualifications Six Sigma Certification (Green or Black Belt) Working knowledge of aerospace-specific materials and processes (e.g., titanium, carbon composites)

Our goal is to place individuals and families in permanent, stable housing and provide the needed tools and support to develop self-sufficiency. Equitable Social Solutions impacts lives by creating tailored solutions for each person we serve in order to break the cycles of generational poverty and chronic homelessness. Job Description - Coordinate resources and care for persons enrolled in program - Manages the provision of individual client services, ensuring client's needs are met - Intervenes and problem solves issues if outcomes/goals and service delivery are not being met according to program goals and established timelines - Develops client's initial intake, progress and discharge reports; tracking and documenting status of person served - Schedules/facilitates interdisciplinary case conferences with all community partners, funders and family members - Arranges for provision of necessary equipment to enable achievement of agreed upon functional goals - Participates in Program Evaluation, Quality Assurance - Maintains the highest standard of professional conduct in relation to information that is confidential in nature. - Shares information only when the recipient's right to access is clearly established and the sharing of such information is clearly in the best interest of the person served - Adheres to and participates in Company's mandatory Health Insurance Portability Accountability Act (HIPAA) privacy program/practices and Business Ethics and Compliance programs/practices - Attends, participates in and/or conducts internal staff development programs, obtain continuing education as required by Company policy and regulations. - Performs other duties assigned Qualifications - Prior experience in a 24-hour care facility preferred - Bachelor's degree or equivalent experience preferred - Demonstrated crisis management ability - Demonstrates effective and professional interpersonal, verbal, and written communications skills - Strong computer software (Microsoft Office) and data entry skills - Able to work independently and part of a team - Organized and able to function under minimal supervision - Has reliable transportation and is able to travel to/from multiple assignments/locations on a daily basis. Additional Information All your information will be kept confidential according to EEO guidelines. At Equitable Social Solutions , we empower individuals and families through supports that inspire long-term stability and success . We work with our partners to uplift individuals, families and communities impacting lives by creating tailored solutions for each person we serve in order to break the cycles of generational poverty and chronic homelessness. When you join Equitable Social Solutions, you can expect extensive learning opportunities and networking programs. But most of all you can expect to make a lasting impact on the lives of others. At Equitable Social Solutions, we are strengthened by diversity. We are committed to providing a work environment in which everyone is included, treated fairly and with respect. Equitable Social Solutions is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, age, pregnancy, sexual orientation, gender identity, ancestry, religion, national origin, veteran status, physical or mental disability, or reprisal or any other characteristic protected under state, federal, or local law.

Customer Service Representative Schedule: 11am to 7pm, M-F Pay: 18.00 - 20.00 Join a team where your customer-first mindset and problem-solving skills make a real impact. Selectemp is partnering with a local warehouse operation to find a Customer Service Representative who thrives in a fast-paced environment, enjoys helping others, and can keep things running smoothly from the front desk to the warehouse floor. What You'll Be Doing Deliver Exceptional Service You'll be the first point of contact for customers, drivers, and visitors, creating a welcoming experience from the moment they reach out. Communicate by phone, email, and in person with professionalism and kindness Verify inventory availability and help keep orders accurate Process shipping and receiving paperwork Respond quickly to questions, concerns, and requests Be the Connector You're the bridge between the warehouse team and the customer - keeping communication clear and work flowing smoothly. Partner closely with Inventory Control, the Warehouse team, and Customer Service Lead Support customer accounts and coordinate holds, releases, and updates Solve Problems with Confidence When issues come up, you stay calm, get curious, and work toward a solution. Investigate general customer concerns Forward claims and discrepancies to the correct department Offer ideas that strengthen processes and customer partnerships Keep Things Organized You're detail-oriented and love a system that makes sense. Maintain clean, accurate electronic communication and files Confirm orders and receipts in the WMS system Support office flow with phones, scheduling, documentation, and more What You Bring A genuine customer-first mindset Friendly, patient, and compassionate communication Strong listening skills and awareness of tone and body language Team-oriented approach - you like helping everyone win Confidence using computers, email, Word, Excel, and Google Apps Solid organizational habits and comfort with detailed records Ability to adapt, stay engaged, and learn on the fly Why Work With Selectemp We're more than a staffing agency - we're a partner in your success. We believe in showing gratitude, staying engaged, communicating openly, and doing the right thing, always. When you choose Selectemp, you get: Support from a team that truly cares Opportunities to grow your skills and confidence A workplace where your contributions matter Ready to make an impact? Apply today. Let's Make It Happen #STALB

Our team is actively seeking a Client Services Associate for our Corvallis or Salem office. Our firm is comprised of fun, compassionate, community-minded individuals who love being part of a diverse and energetic team. A successful candidate must embody our values of treating all people with respect, never compromising our integrity, delighting our clients, and embracing our team culture. The ideal candidate must also be devoted to our commitment to care deeply about our clients and their financial lives. Responsibilities & Activities: Support Financial Advisor(s) in ways that provide service to current and future clients Plan and prepare for client appointments, helping multiple Financial Advisors across multiple locations Assist with appointment scheduling and follow-up tasks Continue and maintain up-to-date knowledge and training on all programs used for financial planning and research Participate in client appointments, prepare/track account paperwork, and ensure a seamless onboarding process for new clients Build and foster stronger relationships with existing client base Manage client concerns and requests Required Knowledge, Skills & Abilities: Minimum 1 year of clerical/administrative experience Minimum 1 year of customer service experience Excellent organizational, time management, and detail-oriented skills Able to handle multiple tasks Excellent interpersonal and communication (oral & written) skills Proficient with computers

Description Salary: $3,988.00 - $5,088.00 Monthly Job Type: Full Time- SEIU Department: Mental Health Program: CSS FLSA: Non-Exempt Bargaining Unit: SEIU Description Peer Support Specialist - Community Support Services Mental Health Department (Classification 773) SEIU Represented Full Time (37.5 hours/week) position This position is open until filled. First review of applications will be on December 1, 2025. Any applications received after December 1 will be reviewed and considered as needed, and this posting may close at any time after that date. Linn County requires on-site work. Remote work is not available. Job Summary Linn County Mental Health is looking for a Peer Support Specialist to work full time with individuals being served with the Community Support Services (CSS) and Assertive Community Treatment (ACT) teams. The Peer Support Specialist will engage with mental health consumers through helping them learn skills and establish resources to maintain successful independent living, help individuals integrate into the community and to advocate on their behalf within the community, and support the individual's plan for success. The individuals served have a serious/severe mental illness; they are ready to be discharged from the State Hospital, licensed residential care or are homeless or at risk of homelessness. As members of the treatment team, Peer Support Specialists provide a unique understanding of the consumer that will promote respect and integrity. Minimum Qualifications Minimum Qualifications: High School Diploma or GED with a demonstrated proficiency in reading and writing. Have completed and passed a Peer Support Specialist certification program approved by the State of Oregon. Knowledge of community resources specific to housing. Must have lived experience in mental health and/or substance use recovery. Required: * Certified Peer Support Specialist * Must be able to pass a criminal history/background check * Have a current driver's license and clean driving record * Knowledge of community resources specific to housing Preferred: * Knowledge of Person-Centered Planning * Knowledge of Illness Management and Recovery * Experience working with Electronic Record Systems Must be able to pass a criminal history check. Possession of, or ability to obtain a valid Oregon driver's license with an acceptable driving record that meets the County's requirements is required. This is a non-supervisory position. Lead work and coordination of work of others is not a typical function assigned to this position. Incumbents in this position may provide training and orientation to newly assigned personnel. Special Requirements VISA SPONSORSHIPLinn County does not offer VISA sponsorship. Within three days of hire, applicants will be required to complete the US Department of Homeland Security's I-9 form confirming authorization to work in the United States. If your employment authorization and documentation is contingent on sponsorship now or in the future, you will not meet Agency employment eligibility standards. Linn County is an Equal Opportunity/Affirmative Action Employer Linn County employees say their benefits play a large role in what makes the County such a great place to work. We offer competive benefit plans. * Medical, Dental, and Vision Benefits * Family plans are less than $15 per month * Vacation and Floating Days * Paid Holiday Time * 10.5 paid holidays * Sick & Bereavement Time * Employee Assistance Program (EAP) * County Paid Life and Long Term Disability Benefits * Longevity Incentive * Public Service Loan Forgiveness * Public Employee Retirement System (PERS) * Fully Paid by County For a full list of our benefits, please visit our Benefits webpage: 01 Do you have a Peer Support Specialist certification? * Yes * No 02 How many years of experience do you have in skills training or teaching individuals daily tasks? * 5 years of more * 3 to 5 years * 1 to 3 years * Less than 1 year * No Experience 03 How many years of experience do you have with utilizing assessments and service plans? * 5 years or more * 3 to 5 years * 1 to 3 years * Less than 1 year * No Experience 04 Do you have experience with a Electronic Health Record System? * Basic * Intermediate * Expert Required Question Salary3,988.00 - 5,088.00 Month Listing Type Jobs Position Type Full Time Salary Min 3988.00 Salary Max 5088.00 Salary Type /mo.

Job Details GOODWILL SANTA CLARA STORE - EUGENE, OR $16.00 - $19.00 HourlyJob Posting Date(s) 11/09/2025Description The Customer Service Associate (CSA) plays a key role in delivering excellent customer service to donors, shoppers, and coworkers. This position supports front-end operations, processing, and donation receiving, ensuring the efficient flow of merchandise while maintaining a clean, safe, and welcoming store environment. The CSA works collaboratively to achieve production, sales, and service goals, contributing to Goodwill's mission of providing vocational opportunities to individuals with barriers to employment. ESSENTIAL DUTIES AND RESPONSIBILITIES To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Sufficient proficiency in English to effectively communication with customers, coworkers, and supervisors, including the ability to read, comprehend and respond to written and verbal instructions. Provide outstanding customer service by greeting, assisting and engaging with customers and donors. Operate cash register and point-of-sale (POS) system, handle transactions accurately, balance cash drawer, and complete daily register reports as required. Receive, sort, and price donated goods according to company guidelines and quality standards. Restock merchandise, create displays, and maintain an organized and visually appealing sales floor as outlined in the Retail Concepts Manual. Ensure sales floor, fitting rooms, donation and production areas, and restrooms are clean, safe, and efficient. Adhere to safety and loss prevention procedures and report any unsafe conditions, injuries or suspicious activity to management. Maintain and demonstrate a working knowledge of store policies, color sale, and the Goodwill mission. Collaborate with team members to meet production and sales goals. Participate in team meetings, training sessions, huddles, stretches, and store events. Communicate effectively and respectfully with team members, management, and customers and promote a positive, inclusive workplace culture aligned with Goodwill's values. Exhibit professionalism, integrity, and a positive team-oriented attitude. Report for all regularly scheduled work on time, ready to work. Qualifications EXPERIENCE Must be 16 years of age or older, must be 18 years to operate safety sensitive equipment. Previous retail or customer service experience a plus. EDUCATION No minimum education requirements. CERTIFICATES, LICENSES, REGISTATIONS Must become certified on equipment (e.g., forklift, pallet jack, tilter) as needed. PHYSICAL DEMANDS OF WORK REQUIREMENTS The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Regularly lift 10-35 pounds and/or move up to 100 pounds with assistance. Use of vision (close and distance, peripheral, depth perception, color) with the ability to adjust focus required. Stand and/or walk for extended periods (up to 8 hours/day). Frequently lift, carry, push, pull, bend, stoop, twist, crouch, and climb. Use hands to feel objects, tools, or controls, and reach with hands and arms. Required to talk and/or hear. DOT Strength Classification: Medium. WORK ENVIRONMENT Work may be indoors or outdoors. Fast-paced retail environment with exposure to the weather, dust, odor and public interactions. Exposure to potentially hazardous materials (e.g., broken glass, sharp objects). Environment may be heated and/or air-conditioned and the noise level is usually loud. Personal Protection Equipment (PPE) is provided and must be worn when handling or sorting raw donations. WORK HOURS Must be available during operating hours, including weekends, evenings, and holidays. CORE COMPETENCIES Respect, Cooperation, and Teamwork - Demonstrates respect, professionalism, and inclusive behavior while working collaboratively with customers, coworkers, and leadership to support a positive and team-oriented environment. Customer Service and Communication - Provide excellent service by actively listening, communicating clearly, and responding to customer and team needs with professionalism, courtesy, and a solution-focused approach. Adaptability, Dependability, and Accountability - Embrace change with a positive attitude, adjust to shifting priorities, and consistently deliver reliable, solution-focused work while meeting attendance, punctuality, and performance expectations. Safety, Loss Prevention, and Asset Protection - Promote a safe, clean, and secure environment by following safety protocols, using proper equipment and techniques, reporting hazards or theft, and protecting company assets in alignment with policies and training.

Full-time Description Primary Purpose Pull, validate, prepare, and audit orders for curbside pick-up, in-store pick-up, and/or shipping. Keep frequent and consistent communication to the store management team on inventory discrepancies as it pertains to operations. Provide consistent and quality customer service ensuring a successful shopping experience for all customers. Responsible for managing the centers ‘negative on hand' and collaborating with store management to resolve inventory count discrepancies. Responsible for department ‘outs' lists. Use the POS system to complete phone orders, in-store orders, and returns. Assist with other areas of the distribution center to ensure productivity. Essential Duties and Responsibilities Inventory control and management Help in other departments when needed. Other duties assigned as needed. Other Duties and Responsibilities Basic knowledge of operating touch screen devices and Microsoft Word and Excel. Proven written and verbal communication skills. Strong interpersonal skills. Ability to adapt to rapidly changing work environments and to shift priorities accordingly. Familiar with how to operate a computer system and email. Familiar with standard retail concepts and practices.

Details Information Job Title Guest Experience Associate Appointment Type Student Employee Job Location Corvallis Position Appointment Percent 100 Appointment Basis 12 Pay Method Hourly Pay Period 16th - 15th of the following month Pay Date Last working day of the month Remote or Hybrid option? Min Hourly Rate $15.05 (Standard); $14.05 (Non-Urban); $16.30 (Portland Metro) Max Hourly Rate $21.50 (Standard); $21.00 (Non-Urban); $22.00 (Portland Metro) This recruitment will be used to fill two part-time (a maximum of 24 hours per week) Guest Experience Associate positions for the Patricia Valian Reser Center for the Creative Arts (PRAx) at Oregon State University (OSU). Guest Experience Associates will help with event setup, ticket scanning, ushering, housekeeping, and support the Box Office and Guest Experience Manager and Front of House Coordinator with on and off-campus events and will be assigned where needed on any given day. Guest Experience Associates will be familiar with the current and upcoming events at PRAx, the performing and gallery spaces, policies, and will display a high level of customer service. Guest Experience Associates will be required to learn and follow the safety policies and procedures of PRAx. The position requires a demonstrated high level of discretion and sense of appropriateness, ability to maintain a calm and professional demeanor when working in stressful situations, as well as excellent communication and customer service skills. Guest Experience Associates are expected to use good judgement, to conduct themselves professionally while at work, to follow the guidelines for proper work attire, and to be punctual and reliable. Preference given to those who can work 10-24 hours a week. This position will require flexible weekday, evening, and weekend work. Transferable Skill Development OSU is committed to ensuring students are prepared for success after graduation through intentional skill development as student employees. The competencies students develop while working at OSU are defined by the National Association of Colleges and Employers (NACE) as the essential skills employers seek in their hires. In this position, students learn and build vital career-readiness skills in the primary areas below: Teamwork, Leadership, Professionalism, Career & Self-Development Position Duties * Welcome, greet guests, and scan/verify tickets from event attendees. * Politely direct and escort guests to their seats and/or venue entrances. * Provide wayfinding of facilities and spaces at PRAx. * Assist with crowd control and security. * Calmly assists with disputes regarding tickets and seats. * Attend staff meetings, pre-event meetings and other trainings as required by management. * Visually sweep and tidy public spaces to check for potential safety issues, lost and found items, and cleanliness. * Have knowledge and follow the proper procedures for assisting patrons with disabilities. * Demonstrate knowledge of all spaces within PRAx and understand the evacuation procedures from all points within PRAx. * Be punctual, work successfully, and communicate professionally with guests and staff. * Other duties as assigned. Minimum Qualifications Full Employment Eligibility Requirements can be found here: ******************************************************************************************** * Must be academically enrolled in a high school, community college, or university and pursuing a program or course of study * Must meet Academic Standing Requirements; students on academic suspension are not eligible for employment * Must meet the applicable minimal enrollment standard * High School student: Regularly enrolled in a high school or participating in a home-schooling program * Undergraduate and post-baccalaureate student: 6 credit hours per term * Undergraduate international student: 12 credit hours per term* * Graduate student officially admitted to Graduate School: 5 credit hours per term * Graduate international student officially admitted to Graduate School: 9 credit hours per term* * International students may be allowed to carry fewer hours than specified above and still be considered "full-time" by the United States Citizenship and Immigration Services (USCIS). A reduced course load is approved by the Office of International Services (OIS), and must be provided to the Student Employment Center. Additional Required Qualifications * Prior customer service experience. * Ability to prove strong attention to detail. * Interest in performing arts, live events, music or technical theatre. * Willingness to learn new skills and follow directions. * Ability to work independently and as part of a team. * Ability to communicate effectively across different forms (radio, comms, email, etc) * Ability to follow safety guidelines. * Comfortable with moderate physical activity, including lifting up to 50 lbs. * Punctuality and reliability. Preferred (Special) Qualifications * Experience with theatre, concerts, or event production. * Previous successful experience working in events, live performance, customer service, or hospitality. * CPR certification. Working Conditions / Work Schedule * Hours are based on the needs of events. Therefore, the schedule is variable and there is not a set number of hours guaranteed each week. * Must be able to work flexible hours, including weekdays, evenings, and weekends, depending on event needs. * Work is performed in theatres, studios, and other performance venues. * May involve standing for long periods, working in dim lighting and/or noisy environments, and working in confined and/or crowded areas. * Possible exposure to weather or outdoor conditions. * Potential driving and possible travel to work at events offsite. Ability to drive is preferred. Posting Detail Information Posting Number P12678SE Number of Vacancies 2 Anticipated Appointment Begin Date 02/01/2026 Anticipated Appointment End Date 06/26/2026 Posting Date 12/10/2025 Full Consideration Date 01/31/2026 Closing Date 01/31/2026 Indicate how you intend to recruit for this search Competitive / Student - open to ALL qualified/eligible students Special Instructions to Applicants When applying you will be required to attach the following electronic documents: 1. A Resume/Vita 2. A cover letter indicating how your qualifications and experience have prepared you for this position For additional information please contact: Tanner Buffy at **************************** We are an Equal Opportunity Employer, including disability, protected veteran, and other protected status. Note: All job offers are contingent upon Human Resources final approval. OSU will conduct a review of the National Sex Offender Public website prior to hire. Supplemental Questions

Wage: $20.85 /hr 40 hours per week What we offer our team: The opportunity to work in a mission-driven organization serving children and families A competitive wage in addition to a generous benefits package, to include: Employer paid medical/dental/vision and life insurance, 403(b) retirement plan with employer contributions and match, Employee Assistance Program PTO and phased in paid Winter and Spring break, and paid Holidays. This position includes part summer layoff period. Benefits carry year-round. Kidco is a qualifying employer for Student Loan Forgiveness programs Generous tuition assistance program Opportunity for professional growth and advancement Position Purpose: Preparation, production, delivery and service of meals in accordance with established standards of nutrition, health and sanitation. Perform administrative tasks in support of the nutrition component including documentation, maintenance of records, ensuring compliance to Federal Head Start Performance Standards and CACFP requirements. Provide supervision/leadership to kitchen staff. Essential Job Responsibilities: Kitchen Operations and Management: supervision of nutrition team at the Riverside center Food related planning in cooperation with classroom staff. Preparing daily breakfast, lunch and snacks for children, parents and staff. Maintain clean, organized and sanitary kitchen facilities, cookware, dishes and eating utensils on a daily basis. Maintain safe and sanitary storage of food. Responsible for weekly food purchases, supplemented with daily food purchases as needed. Prepare food for parent meetings and policy council. Coordinate food for field trips and other events. Receive orders from vendors, insuring proper items have been delivered. Order and pick up supplies as needed. Maintain accurate and up to date records as required, to include: budget buying guides, monthly food and supply expenditure account with accompanying receipts. Timely submission of records on a weekly basis. Post and implement special diets. Point person for development of menus in a timely manner with input from nutrition team, ensuring deadlines for submission are met. Provide direct supervision of Riverside staff to include: approval of timecards, documented feedback/training, time off request approval, and provide feedback/participate in evaluations and disciplinary action as needed. Responsible to reinforce and ensure compliance with policies, procedures and best practices. Utilize Information Systems to support family/agency outcomes. Complete USDA tracking as needed in an accurate and timely manner. Maintain all records in a confidential manner in accordance with the program confidentiality policy. Compile data for Nutrition Coordinator as requested/scheduled through use of electronic systems. Nutrition Education Cooperate with classroom staff to provide nutrition education in the classroom. Ensure system for parent involvement in food program to include: orienting parent volunteers to kitchen, encouraging parent participation in food preparation and clean-up, posting monthly snack and lunch menus at center. Additional Job Responsibilities Attend and participate in program meetings as requested by supervisor. Complete all areas of responsibility in compliance with program code of conduct and confidentiality policies. Be a contributory team member in a positive/productive manner. Demonstrate commitment to mission, values and policies in the performance of daily duties Other related duties as assigned by supervisor.

General Description Do you take pride in maintaining beautiful, safe, and welcoming spaces for your community? The City of Albany is seeking a skilled and motivated Parks Operations Specialist to join our Parks & Open Space team. This position plays a key role in keeping our parks, trails, and recreational areas in top condition while supporting the community events and programs that make Albany such a vibrant place to live. In this role, you'll take the lead on major park operations for community-wide events like River Rhythms and the Northwest Art & Air Festival-planning logistics, coordinating with vendors and staff, and ensuring everything runs smoothly. You'll also serve as the department's point person for the OpenGov asset management system, helping track maintenance activities, report park conditions, and optimize data to support strategic decisions. Beyond daily park and facility maintenance, you'll lead the Adopt-A-Park program-building strong relationships with volunteers, coordinating projects, and celebrating community contributions that keep our parks thriving. This position is ideal for someone who enjoys a balance of hands-on outdoor work, community engagement, and project coordination. If you're organized, dependable, and passionate about maintaining spaces where people gather, play, and connect, we'd love to have you on our team. * Please include both a resume and a cover letter in your application. If these are not included, your application will not be considered complete* We will begin reviewing applications on Monday, November 3rd. Applications received after Sunday, November 2nd will be considered only as needed. This position is open until filled and may close at any time after the initial review without further notice. GENERAL PURPOSE Performs a variety of skilled and semi-skilled tasks in the care, maintenance, and repair of City parks, open spaces, recreational facilities, and related infrastructure. This position ensures that parks and grounds are safe, clean, and attractive for public use by carrying out landscape maintenance, equipment upkeep, facility repairs, and seasonal operations. This position serves as the Parks Division lead for community wide special events, OpenGov asset management, and Adopt-A-Park. Work is performed independently and as part of a team, with a focus on delivering high-quality service and maintaining community assets. Essential Functions/Duties & Responsibilities The duties listed are intended only as illustrative examples of the various types of work that may be performed by individuals in this classification. Any of the following duties may be performed. These examples are not necessarily performed by all incumbents and do not include all specific essential functions and responsibilities the incumbent may be expected to perform. * Plan and coordinate park operations and logistics for large-scale community events such as River Rhythms, Northwest Art & Fair Festival, and other events as needed to include planning, contracting, site preparation, infrastructure placement, crowd flow, and on-site operations. * Serve as the primary on-site point of contact during events to coordinate with full-time recreation staff, seasonal employees, vendors, other City Departments. * Problem solve effectively when working in dynamic environments. * Serve as the point of contact for the department's asset management system (OpenGov), including data entry, reporting, troubleshooting, and system optimization. Works with City's GIS and IT teams as needed to accomplish goals. * Coordinate with staff to ensure accurate and timely reporting of maintenance activities, inspections, and asset conditions. * Train and support staff in using the asset management system effectively. * Provide director with data to support departmental and City strategic planning along with budget recommendations. * Serve as the primary liaison for the Adopt-A-Park program, building strong relationships with the program's volunteer leads, Urban Forester, and Resource Development Coordinator. * Provide training, guidance, and resources for the Adopt-A-Park program. * Assist in the development of appropriate projects that support department needs; may serve on-site as needed. * Track and report volunteer hours, accomplishments, and impacts. * Coordinate with Marketing Specialist to park activities are being advertised and recognized effectively. * Perform a variety of skilled and semi-skilled tasks in the maintenance, repair, and improvement of parks, trails, playgrounds, athletic fields, open spaces, and related facilities. * Operate and maintain equipment, tools, and vehicles used in park maintenance. * Monitor park conditions and address safety hazards, vandalism, and general upkeep. * Ensure compliance with park policies, permits, and safety regulations during events. * Represents the City of Albany by responding to the public, citizens, its employees, and others in a prompt, professional, and courteous manner while continuously maintaining a positive customer service demeanor. Regards everyone, internal and external, as a customer and delivers the best service possible in a respectful and patient manner. * Works to create a high-performance work culture by demonstrating a positive attitude and modeling the City's mission, vision, and values. Conducts self with high integrity, proactive in conserving City resources, and seeks and incorporates customer feedback for ongoing performance improvement. Demonstrates continuous effort to improve operations, decrease turnaround times, streamline work processes, and work cooperatively and jointly to provide quality customer service. * Serves as a member of various City committees as assigned. * Assists other staff in the performance of their duties as assigned; and may provide training and orientation to newly assigned personnel. * Maintains regular job attendance and adherence to working hours. * Operates a motor vehicle safely and legally. * Performs other related duties as required/assigned. Supervision/Lead Work Exercised Works under the supervision of the Parks & Open Space Manager. SUPERVISION/LEAD WORK EXERCISED This is a non-supervisory position. Lead work/coordination of the work of others is not a typical function assigned to this position. Incumbents in this position may provide training and orientation to newly assigned personnel. May be responsible for coordinating the activities of temporary or seasonal staffing. Qualifications & Requirements Education and Experience Have a high school diploma or its equivalent and six years of experience in special event experience, asset management, landscape maintenance, landscape construction, grounds maintenance; experience leading the work of others; or an equivalent combination of education, training and experience that provides the required knowledge, skills, and abilities. Special Requirements * This position requires: * Possession of or ability to obtain a valid Oregon driver's license at the time of job placement. * First Aid/CPR certification preferred, or ability to obtain within six months of placement. * The individual shall not pose a direct threat to the health or safety of themselves or others. * In accordance with Human Resources substance abuse policies, incumbents in this classification are subject to the City's Drug & Alcohol testing program. Knowledge, Skills, and Abilities Knowledge of: all aspects of park program coordination including special events, volunteer programs, park maintenance and operations including asset management, horticulture, arboriculture, turf care, irrigation, natural area maintenance, sport fields, and facilities maintenance, which includes concrete work, painting, carpentry, and plumbing; computer use, tools, materials, methods, equipment, and practices which pertain to park maintenance activities; operating and mechanical characteristics of a full range of grounds maintenance equipment; reading landscape blueprints and specifications; and proper and safe application of fertilizers, herbicides, and pesticides. Basic knowledge of computer word processing and spreadsheet software and of modern office practices and procedures including business English, grammar, spelling, composition, and math Skill in: operation of non-commercial tractors, non-commercial trucks, steam cleaners, chippers, blowers, various mowers and other specialized equipment. Ability to: operate a variety of tools and equipment; plan and implement maintenance; provide guidance and training for subordinate workers; operate computers for data entry; operate small office equipment, including copy machines or multi-line telephone systems; operate and maintain lawnmowers, weed eaters, sprinklers, and other light equipment; walk and stand for long periods of time; perform strenuous physical labor under adverse field conditions; communicate effectively, verbally and in writing; understand and carry out written and oral instructions; and establish and maintain effective working relationships with employees, other departments, and the public. WORK ENVIRONMENT/ PHYSICAL DEMANDS/ TOOLS & EQUIPMENT USED The work environment is regularly outdoors in outside weather conditions. The employee frequently works near moving mechanical parts and is frequently exposed to wet and/or humid conditions and vibration. The employee frequently works in utility excavations and occasionally enters confined spaces. The noise level in the work environment is occasionally loud. May be required to be on-call and work weekends, holidays, and evenings. Physical Demands The factors described herein are representative of, but not all-inclusive of, those that must be met by an individual to successfully perform the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Detailed information may be available in a supplemental Job Task Analysis document. The work is medium work which lifting up to 55 pounds occasionally, carrying up to 55 pounds occasionally, and pushing and pulling up to 100 pounds occasionally Additionally, the following physical abilities are required: * Balancing: sufficient to maintain body equilibrium to prevent falling while walking, standing or crouching on narrow, slippery, or erratically moving surfaces. The amount of balancing exceeds that needed for ordinary locomotion and maintenance of body equilibrium. * Climbing: sufficient to ascend or descend ladders, stairs, scaffolding, ramps, poles and the like, using feet and legs and/or hands and arms. Body agility is emphasized. * Crawling: sufficient to move about on hands and knees or hands and feet. * Crouching: sufficient to bend the body downward and forward by bending leg and spine. * Feeling: sufficient to perceive attributes of objects, such as size, shape, temperature or texture by touching with skin, particularly that of fingertips. * Fingering: sufficient to pick, pinch, type, or otherwise work, primarily with fingers rather than with the whole hand as in handling. * Grasping: sufficient to apply pressure to an object with the fingers and palm. * Handling: sufficient to pick, hold, or otherwise work, primarily with the whole hand. * Hearing: sufficient to perceive the nature of sounds at normal speaking levels with or without correction. Ability to receive detailed information through oral communication, and to make the discrimination in sound. * Kneeling: sufficient to bend legs at knee to come to a rest on knee or knees. * Lifting: sufficient to raise objects from a lower to a higher position or moving objects horizontally from position-to-position. Occurs to a considerable degree and requires substantial use of upper extremities and back muscles. * Mental Acuity: sufficient to make rational decisions through sound logic and deductive methods. * Pulling: sufficient to use upper extremities to exert force in order to draw, haul or tug objects in a sustained motion. * Pushing: sufficient to use upper extremities to press against something with steady force in order to thrust forward, downward or outward. * Reaching: sufficient to extend hand(s) and arm(s) in any direction. * Repetitive Motion: Substantial movements (motions) of the wrist, hands, and/or fingers. * Speaking: sufficient to express or exchange ideas by means of the spoken word including the ability to convey detailed or important spoken instructions to other workers accurately and concisely. * Standing: Particularly for sustained periods of time. * Stooping: sufficient to bend body downward and forward by bending spine at the waist. Occurs to a considerable degree and requires full motion of the lower extremities and back muscles. * Talking: sufficient to express or exchange ideas by means of the spoken word including those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly. * Visual Acuity: sufficient to observe violations of codes, to effectively operate standard office equipment; ability to read and write reports, correspondence, instructions, drawings, etc.; and to operate motor vehicles and/or heavy equipment, by both day and night. * Walking: sufficient to move about on foot to accomplish tasks, particularly for long distances or move from one work site to another. Tools & Equipment Used In the performance of job duties, the employee will use motorized vehicles and equipment, including non-commercial dump trucks, pickup trucks, utility trucks, backhoes, forklifts, and vacuum excavation equipment; saws; pumps; compressors; generators; common hand and power tools; shovels; wrenches; detection devices; phone; copiers; computers; database programs; and other related tools and equipment. Safety Equipment: This is not an exhaustive list. Hearing protection (including earmuffs), safety glasses, steel toed boots, gloves (nitrile, latex, leather), hardhat, knee pads, respirators and dust masks, traffic cones, safety vest, fall-restraint equipment when required. Develops safe work habits and contributes to the safety of self, co-workers, and the public. _______________________________________ The City of Albany is an equal opportunity employer and values diversity in its workforce. Women, minorities, and individuals with disabilities are encouraged to apply for City positions. Please notify the Human Resources Department if you need any reasonable accommodation or assistance with any part of our application and screening process. Hearing impaired individuals needing assistance can call the Oregon Relay Service at ************ and provide them this phone number: ************. All other applications are only accepted online through our vendor, NEOGOV. The City of Albany offers a generous benefits package to employees and eligible dependents. This position is represented by American Federation of State, County, and Municipal employees (AFSCME). For a complete and detailed overview of the AFSCME benefits package, Click Here. Salary and benefits are subject to negotiation and, therefore, may change as a result of negotiations. 01 What is your education background? (select the highest level achieved) * Did Not Complete High School * High School Diploma or GED * Technical College * College Credit Hours Completed Towards a Degree * AA Degree * BA or BS Degree * MA or MS Degree * PhD 02 Do you possess a current Oregon Driver's License or have the ability to obtain this upon hire? * Yes * No 03 Have you received any of the following traffic convictions? Select all that apply. * One class "A" infraction conviction during the past thirty-six (36) months? * More than one class "A" infraction conviction between the past (36) and (60) months? * More than one class "B" infraction conviction during the past twelve (12) months? * More than two class "B" infraction convictions during the past thirty-six (36) months? * More than two class "C" infraction convictions during the past twelve (12) months? * More than three class "C" infraction convictions during the past thirty-six (36) months? * Any misdemeanor driving convictions within the past twenty-four (24) months? * Any felony driving convictions within the past sixty (60) months? * None 04 Do you have (or have the ability) to obtain a current standard First Aid/CPR certification? * Yes * No 05 How many years of experience do you have working directly with the public? * 0-1 year * 2-3 years * 3-4 years * 4-5 years * more than 5 years 06 Please describe your experience with logistics coordination including your experience with special events and/or volunteer programs. 07 Do you have experience working with OpenGov or other asset management systems? * Yes * No 08 Please list the asset management systems you have used with a brief description. If you have not used an asset management system, please put N/A. 09 Please describe your experience using grounds maintenance equipment (i.e. lawn mowers, leaf blowers, etc.). 10 This position is subject to the City's drug & alcohol policy to include but not be limited to reasonable suspicion testing and random drug and alcohol testing. Do you acknowledge this understanding? * Yes * No 11 When applying you will be required to include the following: 1) A resume; and 2) A cover letter indicating how your qualifications and experience have prepared you for this position. I understand that I must completely and fully answer all application questions and/ or supplemental questions with details, as well as attach the documents requested above. Without these my application may not be accurately evaluated. Further, I understand that referring to my resume (e.g. "see resume" in lieu of providing detailed responses) is not sufficient for purposes of ensuring accurate application evaluation. Indicating "yes" below represents your understanding. * Yes * No Required Question Employer City of Albany Address 333 Broadalbin St SW P.O. Box 490 Albany, Oregon, 97321 Phone ************** Website ***************************