Service specialist jobs in Syracuse, NY - 499 jobs

Job Description Are you an experienced customer support professional or looking for an exciting career for the first time? Affinity recruiting is looking for a Sales Associate for an amazing client in the Syracuse, NY location! Ideal candidate will have: Minimum of 1 year of customer service / sales experience! Excellent written and verbal communication! Proficient with Microsoft Office Suite (Word, Excel, PowerPoint & Outlook)! Self-motivated, creative, persistent, flexible & innovative! Detail oriented! Duties and Responsibilities: Manage the relationships with new and existing customers! Be the primary contact for customers new and existing! Be the middle person between customers and internal production team, communicating the customers' requirements and requests! Able to troubleshoot customer issues! Assist the marketing and sales team with their initiatives! Will provide support to the sales and marketing team, as needed! Day to day: Interacting with customers - taking new orders, processing repeat orders. Working with the production scheduler to obtain ship dates. Troubleshooting issues with the sales and production team. If this sounds like you, we want to hear from you! Please reply to this posting with an updated resume and a recruiter will reach out to you as soon as possible!

Tenant Services Specialist is an Open-Competitive Onondaga County Civil Service position and if hired, continued employment will be contingent on qualifying for, successfully passing, and reachability off the applicable Onondaga County Civil Service Exam. After a conditional offer of employment, a favorable background check, verification of education and work history, and illegal drug screening must be completed prior to starting employment. Proof of identity and legal work authorization will also be required. DISTINGUISHING FEATURES OF THE CLASS This work involves assisting the administration of the Syracuse Housing Authority in providing services to tenants and resolving the more serious or difficult tenant lease violations and other needs for supportive services. Under the direct supervision of an administrative superior, an employee in this class performs a variety of administrative, tenant problem resolution and tenant relations activities of a responsible nature. Works with tenants and staff to resolve tenant lease violations, to prevent or carry out tenant evictions, and other tenant related matters. This position is distinguished from Tenant Services Organizer by administrative duties and the higher level and wider scope of responsibility. Work is assigned and reviewed by an administrative superior through review of written work, review of case records and frequent meetings with supervisor. An employee in this class is expected to perform assigned tasks with independence and good judgment, consulting supervisor for guidance in unusual or serious matters. Supervision may be exercised over other staff assigned to resident retention work duties. Certain assignments made to employees in this class will require reasonable access to transportation to meet field work requirements made in the ordinary course of business in a timely and efficient manner. Does related work as required. Hiring Salary Range: $58,000 - $65,000 TYPICAL WORK ACTIVITIES Receives referrals from SHA administrative staff regarding tenant's problems with maintenance and housekeeping of their apartments, relations with other tenants, relations with Housing Authority administration, lease violations, such as non-payment of rent and counseling tenants on their housing rights and responsibilities. Refers complaints to appropriate person, Housing Authority department or outside agency and follows up on referral to insure resolution of referral. Evaluates cases involving tenant lease violations and determines appropriate steps to be taken, such as warning notice, meeting with tenant, or possible eviction letter. Meets with tenants regarding lease violations to try to resolve problems with tenants and to advise tenant of possible eviction if problem is not resolved. Acts as a liaison between tenant organization leaders and the Housing Authority administration by hearing concerns of the tenant leaders, scheduling meetings with housing Authority administrators and generally keeping communication channels open. Assists the administration in tenant grievance hearings by setting up hearing, contacting board members, providing eviction material and documentation to attorney, recording the hearing and similar administrative tasks. Acts as a liaison between the Housing Authority and agencies providing funding to the Authority by performing as central contact person for administrative details, preparing fiscal reports, budgets, program and data reports and submitting any required paperwork to the funding agency. May conduct training sessions on agency policies and procedures or create written materials to clarify or communicate policy issues with tenants. Provides tenant services such as drafting notices to tenants, answering questions and responding to requests for assistance. Network with a variety of human service organizations in order to refer tenants to appropriate community support services. Provides tenant services such as drafting notices to tenants, answering questions and responding to complaints and problems. FULL PERFORMANCE, KNOWLEDGES, SKILLS, ABILITIES AND PERSONAL CHARACTERISTICS Good knowledge of the policies, organization, and operation of the Syracuse Housing Authority. Good knowledge of the needs, problems and interests of low-income people. Ability to establish and maintain effective working relationships with staff, tenants and community agencies and deal effectively with people in difficult situations. Ability to gather and organize pertinent data. Ability to prepare clear and concise written reports. Ability to communicate effectively with others on both an individual basis and in group meetings. MINIMUM QUALIFICATIONS A. Graduation from a regionally accredited college or university or one accredited by the New York State Board of Regents to grant degrees with a Baccalaureate Degree in education, social work, human services or resources, social science, public administration or a field closely related to the aforementioned and one (1) year of professional level work experience in assisting in the administration of or providing a human services program; or, B. Five (5) years of paraprofessional or professional level work experience, in education, social work, *human services or resources, social science, public administration or a field closely related to the aforementioned, one (1) year of which must have been in a professional level capacity in assisting in the administration of or providing a human services program; or, C. An equivalent combination of training and experience as defined by the limits of (A) and (B) above. *note - Human Services comprise those career fields in which practitioners help others to solve their physical or emotional problems or to meet their physical, emotional or mental needs, or to enhance their cultural, social, spiritual or physical conditions. Practitioners in this class are typically characterized by working with people on an individual or group basis. Responsibility for the custody or detention of individuals or for determining program eligibility is not considered qualifying experience.

About us Talbots is a leading omni-channel specialty retailer of women's clothing, shoes and accessories. Established in 1947, we are known for modern classic style that's both timeless and timely, fine quality craftsmanship and gracious service. At Talbots relationships are the key to our business, we hire individuals who bring new ideas to the table, understand smart risk taking and can enhance an already thriving culture. With a commitment to offer modern classic style for every body type, through a full range of sizes, inclusive to every woman in your life. What We Offer: Growth! Here at Talbots our goal is to give you the tools to grow beyond this position and into the next. Incentive Opportunities Benefits: Comprehensive benefits packages accessible to both full time and eligible part time employees. To learn more, visit our We Care page. Generous Discount: 50%, 60% & 70% Merchandise Discount off Talbots and Haven Well Within. Other Perks: Referral Incentive Program, discounts on travel, shopping, concerts and more. What we Value “WE CARE”: We Win as a team and are dedicated to ensuring and applauding each other's success. We Encourage creativity, innovation and smart risk-taking. We are Committed to building relationships with our customers and associates by knowing, serving, and delighting them. We Act with integrity, transparency, candor, and respect. We Respect, honor and value diversity and are invested in cultivating a dynamic and inclusive culture. We Embrace community by bringing positive change to those we live and work in. Who You Are: Driven to create, build and cultivate relationships with customers and the community with a focus on prospecting and establishing a strong clientele from existing and new customers. Possesses a strong ambition and passion for achieving goals, both as an individual and as a member of the store team and thrives working in a team environment. Able to work cooperatively in a diverse work environment Passionate about selling and seeks organized and thoughtful ways to drive new traffic into the store. Possess excellent written and verbal communication skills and a high level of integrity. Demonstrates strong planning and organizational skills to proactively contact clientele with the intent to sell in a way that is relevant, timely and meaningful for her. Professional, assertive, and friendly with the ability to make decisions independently. Possess the technological aptitude to navigate POS/computer/iPad/handheld systems. Have open availability of 20 - 29 hours per week Able to work a flexible schedule based on the needs of the business including evenings, weekends, and holidays. Comfortable climbing ladders, moving around regularly, and standing for extended periods of time. Able to bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs. What You'll Do: Create and foster a culture of hospitality through exceptional customer experiences and build enduring relationships both internally and externally. Support all service enhancers to build strong relationships including active use of Concierge. Achieve sales and service metrics in key measurable areas including: Clientelling/Outreach, Appointment Setting, Talbots Classic Awards etc. Plan and prioritize tasks and responsibilities to meet the needs of the customer and business. Seek to understand customer needs & wants with curiosity and confidence through intentional conversation. Share current products and fashion trends with customers to appropriately wardrobe, inspire and build trust. Actively participate in community/store activities and events that promote the Talbots Brand. Professionally represent the brand image. Note: This position description is intended to describe the general nature of work being performed by associates assigned to this job. It is not intended to be inclusive of all duties and responsibilities and is subject to change. Location: Store 00129 Dewitt NY-Fayetteville,NY 13066Position Type:Regular/Part time Pay Range: $16.50 - $20.65 Hourly USD Equal Employment Opportunity The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact my ***************************. The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company's business. The Company will not revoke or alter a job offer based on an applicant's request for reasonable accommodation.

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Job DescriptionSr. Commercial Services Officer Canandaigua National Bank & Trust What does a Commercial Services Officer at CNB do? The Commercial Services Officer at Canandaigua National Bank & Trust is responsible for managing a portfolio of commercial clients. In addition to being a trusted financial partner, the Commercial Services Officer is accountable for prospecting new business while maintaining and deepening existing client relationships. What is needed to be successful in this role? A B.S. or B.A. degree in a related field normally required. Specialized commercial services education and training. A minimum of eight (8) years' experience in related positions normally required. Proficient interpersonal relations and communicative skills. A thorough knowledge of the features and benefits of all bank commercial products and services. Technical knowledge sufficient to manage a large loan portfolio with very complex credits. A working knowledge of bank operating policies and procedures which impact commercial services. Reliable transportation to meet clients in Syracuse and surrounding counties. What does a successful first year in this position look like? Proactively develops relationships with commercial customers of the bank with respect to deposit, financing, treasury management, commercial real estate, commercial & industrial (C&I) loans, and other banking products and services. Maintains a thorough knowledge of the features and benefits of all bank commercial products and services to uncover customer needs and offer solutions. Generates new business from present customers; maintains ongoing business relationships with present customers to best serve our customers. Prepares and maintains accurate records of all customer service calls made and meetings held with present and prospective customers. Assists customers with their full banking needs and provides help to customers with specific inquiries or service problems. Attends community events as a representative of CNB to support our local community. A Commercial Services Officer may approve or reject loan applications within individual lending authority. May serve on the Asset Review Committee and/or Officer Loan Committee as assigned by the Board of Directors. Collaboratively establishes sales objectives with their manager on an annual basis to ensure objectives are met. Monitors individual sales performance versus objectives on a regular basis. Responds to inquiries relating to their expertise, or to requests from other bank personnel, customers, etc., within given time frames and within established policy. Serves as a member of the bank's sales team, e.g., Branch Managers; makes group sales calls where these types of calls will improve the opportunity for new business development. What makes working at Canandaigua National Bank different? Our Core Values guide how we serve, lead, and grow alongside our community. By working wholeheartedly, feeling empowered, acting with courage, being authentic, and serving with a noble spirit, WE CAN fortify healthy lives by doing what's right for our customers and the community. Our culture nurtures passionate employees and offers great rewards including: Medical, dental, vision, FSA, HSA options for both part-time and full-time employees. Medical coverage is also offered for domestic partners. Paid holidays, vacation, and sick time. Retirement benefits that include a 401(k), Profit Sharing, and Employee Stock Ownership Plan (ESOP). Training & development opportunities. Tuition assistance. Community focused volunteer opportunities. Award winning wellness program that promotes a solid work/life balance. Banking perks and discount programs. Our goal is to ensure that our bank, employees, and our community thrive and grow, now and for the next 135 years. We're in it for the long haul. What truly sets us apart from other financial institutions is the quality and commitment of our employees. We've assembled a diverse team of people who share a primary focus: to provide exceptional service for our customers. As an organization, we are committed to hiring, training, developing, promoting, and celebrating employees from historically disadvantaged groups. At Canandaigua National Bank, we welcome the unique contributions that you can bring in terms of ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, veteran's status, religion, disability, sexual orientation, education, and culture. Canandaigua National Bank remains an independent, community bank. If you want to be a part of something special, join us today! Compensation range - $144,500 - $180,000 The actual salary offered within the range is dependent on a variety of factors including, but not limited to, relevant experience, qualifications, skills, level offered, and performance expectations. Canandaigua National Corporation and its subsidiaries encourage diversity in the workplace; we are an Equal Opportunity Employer. Minority/Female/Sexual Orientation/Gender Identity/Disability/Veteran.

Job DescriptionClient Service Specialist CSSSyracuse, NY Compensation: $20-$22 per hour, based on experience Benefits: Health, dental, and vision insurance, short-term disability, life & AD&D, Employee Assistance Program (EAP), 401(k) plan, holiday pay, and optional voluntary benefits. Join NurseCore, a national leader in medical staffing and home care. The Client Service Specialist supports recruiting, scheduling, and client relations for healthcare facilities and home care clients in the Syracuse area. Responsibilities: Schedule and coordinate field staff for client needs Recruit and onboard caregivers and healthcare professionals Maintain client relationships and resolve service issues Support daily branch operations and administrative tasks Qualifications: 1+ year of staffing, customer service, or healthcare experience Strong communication, organization, and problem-solving skills Proficient with computers and office technology College coursework preferred Schedule: Full-time, Monday-Friday, 8 AM-5 PM (occasional evenings/weekends) Make an impact with a team that cares - Apply today to join NurseCore Syracuse! #INDCORP Powered by JazzHR gx2xI6DC2u

Customer Rep needs 2+ years experience Customer Rep requires: Onsite Monday-Friday § 10:30-7:00 EST § Two 10-minute breaks and a 30-minute lunch Outbound, inbound calling PC savvy MS Office savvy Call center Customer service Customer Rep duties: Inbound call representative taking calls from regarding lens orders, order status, order tracking, remakes, general customer service inquiries Outbound calls to follow up with, on pending jobs Average of 8 calls an hour

Job Description We're seeking talented candidates for full-time and part-time Guest Service Advisor (also called Customer Service Advisor or CSA) positions at Jiffy Lube Multicare. Jiffy Lube is America's leader in vehicle preventive maintenance services with over 2,000 locations. We are Stonebriar Auto Services, America's fastest-growing Jiffy Lube franchise and we're hiring now! The successful candidate will be responsible for conferring with our guests to determine or suggest the diagnostic and mechanical services which are needed for their vehicles. All work must be performed in a safe and efficient manner while providing an outstanding guest service experience and contributing to an energetic and fun working environment. A current and valid driver's license is required. Previous experience in an automotive service environment is preferred but not required. All team members will receive a competitive wage and a generous discount on Jiffy Lube services including Multicare services (tires, brakes, repairs) at company cost and NO CHARGE for labor. Full-time team members are eligible for paid-time-off, health, dental, and optical insurance, life and disability insurances, and we plan to launch a 401k retirement plan in the future. Due to our growth, great career advancement opportunities are available too! For immediate consideration, please complete our employment application. We look forward to hearing from you!

At Usherwood Office Technology, an Integration Services Specialist provides technical support for multifunction printers (MFPs), surveillance devices, audio visual displays, and phone systems through all phases of the device life cycle, from initial deployment to replacement. This role will work closely with our Logistics, Service, Sales, Projects, and Client Services teams to inquire and support clients' connectivity needs before, during, and after deployment. An Integration Specialist responds to incoming client support requests via our ticketing system, phone, email, and Microsoft Teams. A successful specialist will listen to a client's issue, diagnose the nature of the problem, and provide remote support to remedy. They assist with networking, document workflows, installing software/drivers, and maintaining printing related applications. The specialist will be required to travel to customer sites when necessary to resolve client issues. KEY RESPONSIBILITIES: Support the initial configuration, network connectivity, and applications associated with a new deployment (via onsite or remote). Support Managed print applications: Uniflow, Papercut, Goldfax. Support common connectivity, driver, and application requests. Install, maintain, and support print, surveillance, AV display, and phone applications. Send, receive, and coordinate client deployment surveys. Create and maintain process documentation. Interact with highly technical and non-technical customers equally, including end-users, project managers, engineers, sales, and senior staff members. EDUCATION: Associates degree in Computer Science, Information Technology, Business Technology, related field of study, or equivalent work experience Experience in IT helpdesk, customer service or support capacity is encouraged. A+ certification and Network+ certification or ability to attain within first six months SKILLS & QUAILIFICATIONS: Working knowledge of Microsoft Windows, Mac OS, and applications. Working knowledge of Microsoft Office (Word, Excel, PowerPoint, Outlook, Teams) Working knowledge of print related applications and utilities related to Canon, Xerox, HP and Fiery. Ability to prioritize and multitask assigned tasks in a fast-paced work environment. Strong written and verbal communication. Ability to appropriately communicate with customers of all temperaments effectively via phone, email or onsite. Ability to work both independently and in a team environment. Ability to learn and master specific applications. BENEFITS: Excellent benefit offerings including: medical, dental, vision, and supplemental insurance 20 days of paid time off Cellphone allowance Company paid life insurance and long-term disability insurance 401(k) plan with matching company contribution Paid training and certification opportunities Annual company store allowance “Our growth is mirrored by the quality of people we have invested in.” - Louis F. Usherwood, CEO Usherwood Office Technology is an Equal Opportunity Employer. Visit us at *****************

The Program Operations Specialist reports administratively to the Student Data Systems team but operates under the direction and guidance of the Community Relations Department. In this capacity, the Specialist will collaborate with the Dean of the College of Health Professions, Student Admissions staff, and other Upstate stakeholders to support pathway and pipeline programs designed to engage prospective students and community members with Upstate Medical University. This position will serve as the primary SLATE Outreach developer and main point of contact for managing data related to prospective student and community engagement. Responsibilities include designing, building, and maintaining outreach campaigns within SLATE, ensuring all configurations, workflows, and data structures adhere to established SLATE data standards and institutional best practices. Minimum Qualifications: Associate Degree in Computer Science or Information Management Technology or a related field and 3 years experience with customer relationship management software or an equivalent combination of education and experience. Good communication skills both verbal and written are required. A detailed, motived person is needed, as well as someone who can work semi-independently and be able to be flexible to pivot when necessary, as the work can be variable. Preferred Qualifications: Bachelors Degree or higher in Computer Science or information Management Technology or a related field. Experience with SLATE is preferred. Project Management experience is a plus. Ability to work with all different teams in building a healthcare educational database is preferred. Work Days: Monday-Friday 8:30 am - 4:30 pm Message to Applicants: Salary Range-$60,406-$66,000 Recruitment Office: Human Resources

Job DescriptionHere at GoNetspeed, we believe in the power of connectivity. We believe that life doesn't wait for us to catch up. We believe that providing the fastest and most reliable Internet to the communities we serve means committing to the present and building for the future. And we believe that our amazing team of employees are the key to our future and vision of connecting communities for today and for whatever comes next. If this excites you, come and join our team. As a Customer Service Representative, you'll serve as the primary point of contact for new and existing customers. We do more than assist our customers, we deliver exceptional customer care experiences. In this key role, you'll develop and nurture strong customer relationships and deliver outstanding service. Every day, you'll support customers with service orders and billing analysis. You'll offer creative resolutions and connect your clients with the right products and services for their needs. PRIMARY DUTIES & RESPONSIBILITIES:Responsible for providing customer service for all customers. Very strong telecommunications skills, must be able to balance multiple, complex and time sensitive duties all at the same time.Experience in dealing with challenging interpersonal situations using flexibility to create positive change.Strong face to face, written and verbal communications skills.Experience diffusing difficult customer situations. REQUIRED EXPERIENCE & KNOWLEDGE:Two years of experience in direct or related industry.Associate degree in business or a combination of education and experience.Interact with complex database and management systems supporting customers. You'll thrive in this role if you're an effective communicator with excellent interpersonal skills. To be successful, you'll need to be familiar with bookkeeping practices and data management. If you're a detail-oriented problem solver with experience improving processes, this opportunity could be a great fit.Benefits:401(k)401(k) matching Dental insurance Employee assistance program Employee discount Flexible spending account Health insurance Health savings account Life insurance Paid time off Referral program Vision insurance GoNetspeed is an equal opportunity employer and does not discriminate on the basis of age, sex, gender identity, color, race, creed, national origin, religious persuasion, marital status, political belief, or disability. Thank you for choosing GoNetspeed as your potential next employer! We know you have other options when selecting an employer of choice and are so glad you chose to apply with us.

Are you an operations-minded professional who thrives in a fast-paced, people-first environment? Join the Chapter SWAT Team-our elite group of travel-based specialists dedicated to Serving Wendy Across Teams. At Chapter, “Wendy” is our ideal guest: confident, curious, and committed to feeling her best. As a SWAT Team Operations Specialist, you'll travel between studios in our New York region, to provide essential operational support when and where it's needed most. Whether supporting studio operations, stepping into front-of-house roles, or enhancing team performance, you'll ensure that every guest receives the trusted Chapter experience-outstanding service, smooth operations, and the warm, personalized attention we're known for. What You'll Do Deliver Operational Excellence: Support daily studio functions including guest service, scheduling, inventory, and retail activities across Chapter locations. Champion Wendy's Experience: Welcome every guest with professionalism and care, ensuring a consistent and elevated Chapter experience across studios. Drive Sales & Memberships: Educate guests on products, services, and membership benefits to help drive rebooking, referrals, and overall guest satisfaction. Support Studio Teams: Fill in for key roles such as Guest Service or Studio Manager support to maintain seamless studio operations. Ensure Brand Standards: Maintain cleanliness, operational readiness, and adherence to Chapter protocols at all times. Who You Are Experienced in guest service, hospitality, or operations with a passion for helping people feel seen and supported Adaptable, positive, and energized by travel and new environments Confident working both independently and collaboratively in team settings Tech-savvy, organized, and comfortable managing multiple priorities at once Proud to represent a mission-driven brand and committed to operational excellence Requirements Experience: Minimum 2 years in guest service, retail, operations, or a related customer-facing role Travel: Regional travel required-must have reliable transportation and flexibility to support studio needs across locations Education: High school diploma or equivalent required; associate or bachelor's degree a plus Technology: Comfortable using EMR systems, scheduling tools, and digital communications platforms Why Chapter? At Chapter, we believe that confidence is powerful-and that exceptional service should be consistent, accessible, and transformative. By joining the Chapter SWAT Team, you'll play a key role in delivering that experience across locations. You'll grow professionally, contribute to a mission-driven team, and make an immediate impact-one Wendy at a time. Ready to serve Wendy wherever she needs you most? Apply now and join the Chapter movement. TAG - The Aspen Group was built on the simple idea of bringing better healthcare to more people. The independent healthcare practices TAG supports, operate more than 1,300 locations in 45 states through its six consumer healthcare brands: Aspen Dental , ClearChoice Dental Implant Centers , WellNow Urgent Care , Chapter Aesthetic Studio, and AZPetVet. Combined, the practices serve more than 35,000 patients a day and more than 8 million patients each year. TAG is headquartered at 800 W. Fulton Market in Chicago. For more information, visit teamtag.com. TAG-The Aspen Group, its affiliates, related companies and supported clinical practices are proud to be Equal Opportunity Employers and welcome everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Starting salary $52K depending on experience.

At Pathfinder Bank, you're not just starting a job, you're starting a journey with a team that genuinely cares. We believe in building relationships, growing talent from within, and serving the communities we call home. If you're looking for a supportive environment, opportunities to learn, and a chance to be part of something meaningful, this could be the perfect place for you. Summary/Objectives Customer and Employee support for all platforms in the E-Commerce Department with a focus on the ACH process as it relates to both origination and reception. Essential Functions * Perform the daily post and balance of ACH transaction warehouse, completing reconciliations of all files received/sent. * Specialize in ACH processing ensuring proper file delivery and timely processing with Third party Senders, Originators, and others who are affected by NACHA time restraints. * Cross train all ACH functions to ensure coverages of Team. * Oversee the distribution of daily incoming work to other specialists in the area. * Recognize and identify processing problems and notify management when problems occur. * Participate with the coordination of system upgrade testing, expansion of services, conversions and business continuity testing. * Monitor and report deceased customer information to appropriate departments and make complete necessary changes in the core system. * Work on special projects as identified/specified by management. Requirements * High School Graduate or equivalent * Intermediate Computer Skills * Strong Communication Skills * Demonstrate Willingness to be a Team Player * Excellent Customer Service Skills * Ability to multi-task and prioritize * General knowledge of electronic banking processes

With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility℠. Job Summary: The Communications Operations Specialist will be a critical part of our internal communications team, supporting logistics, coordination, reporting and technical needs for company-wide communications initiatives. You'll work closely with IT, business units, and the Communications team to ensure messages, information and virtual events are delivered seamlessly. You'll also track and analyze data from events, surveys, and other channels to help shape future strategies. This is a great opportunity to build hands-on skills in event logistics, data reporting and content creation while contributing to meaningful projects that connect and engage employees across the company. This role is ideal for someone who thrives on making things run smoothly behind the scenes, problem-solving and contributing to creative communication strategies that engage employees across our organization. The Communications Operations Specialist will be a member of Arch's global Branding and Employee Communications team, which is based in Greensboro, North Carolina. Key Responsibilities: Event Logistics and Execution * Plan, coordinate and execute webinars, live streams and related events * Manage platform setup, scheduling and technical checks for livestream events using tools such as MS Teams, Zoom Webinars or similar platforms * Collaborate with presenters and stakeholders to ensure smooth delivery of live and recorded communications Technical Coordination * Serve as a liaison between communications, IT and business units for technical troubleshooting and coordination of video projects * Help resolve issues related to virtual event tools, streaming and content sharing Reporting and Analytics * Gather and track analytics to support communications planning and strategy * Coordinate and analyze employee surveys to identify trends and actionable insights * Maintain internal metrics dashboards and help build reports for routine reporting Content and Editorial Support * Write clear, concise and engaging content for use on internal communication channels, including the company intranet and signage * Assist in maintaining and updating pages on the company intranet, ensuring accuracy and relevance Qualifications: * Bachelor's degree in communications, marketing, journalism, public relations, data analysis, business administration or a related field OR equivalent work experience * Minimum of 2 years of relevant work experience * Experience with live streaming or webinar platforms and content management tools * Experience producing reports and analyzing communication metrics * Solid copywriting and editing skills * Strong attention to detail, excellent organizational skills and an ability to manage multiple tasks simultaneously * Calm and resourceful approach to troubleshooting under pressure * Ability to work collaboratively and strong interpersonal skills * A creative mindset, a passion for storytelling, innate curiosity and a willingness to learn new things. For individuals assigned or hired to work in the location(s) indicated below, the base salary range is provided. Range is as of the time of posting. Position is incentive eligible. $60,000 - $75,000 (Bonus target 7%) * Total individual compensation (base salary, short & long-term incentives) offered will take into account a number of factors including but not limited to geographic location, scope & responsibilities of the role, qualifications, talent availability & specialization as well as business needs. The above pay range may be modified in the future. * Arch is committed to helping employees succeed through our comprehensive benefits package that includes multiple medical plans plus dental, vision and prescription drug coverage; a competitive 401k with generous matching; PTO beginning at 20 days per year; up to 12 paid company holidays per year plus 2 paid days of Volunteer Time Offer; basic Life and AD&D Insurance as well as Short and Long-Term Disability; Paid Parental Leave of up to 10 weeks; Student Loan Assistance and Tuition Reimbursement, Backup Child and Elder Care; and more. Click here to learn more on available benefits. Do you like solving complex business problems, working with talented colleagues and have an innovative mindset? Arch may be a great fit for you. If this job isn't the right fit but you're interested in working for Arch, create a job alert! Simply create an account and opt in to receive emails when we have job openings that meet your criteria. Join our talent community to share your preferences directly with Arch's Talent Acquisition team. 10200 Arch Capital Services LLC

The primary responsibility of this position is to provide an exceptional experience to our membership by promoting the mission, lending philosophy and values of the organization. Seek to identify opportunities to improve our members' financial lives through counseling and education. Refer Credit Union products and services using the needs-based sales approach. Maintain a high level of quality standards. ESSENTIAL JOB FUNCTIONS Serve as the first point of contact for Members calling the Member Care Center. Actively listen, research, and resolve requests and discrepancies related to member's accounts/loans. Navigate multiple systems to professionally perform complex service task by telephone, chat, and email with a high degree of accuracy and speed in a high-volume, fast-paced contact center environment. Service tasks include, but are not limited to, assisting with account inquiries, request, research, maintenance, disputes, and non-monetary transactions, as well as conducting other service related task. Appropriately handle member complaints and resolve problems. Professionally correspond with members and provide superior member service. Meet or exceed established performance goals and operational standards. Maintain in-depth product and service knowledge in order to refer products and services that best fit the members' needs. Assist members with various online products and services offered. Execute first call resolution; may require research, follow-up, return calls. Educate current and prospective members about products and services. Initiate fee adjustments and/or other monetary incentives for members within scope of authority. Perform account transactions within the procedures for the Member Care Center. Protect and verify identity of caller and review account information for alerts and account irregularities. Take action and respond to situations/patterns of activity indicating potential fraud or abuse. Understand and comply with federal and other applicable regulations relating to financial products and services. Required to participate in First Source Federal Credit Union events as well as designated Community events. Required to attend or participate in necessary compliance training, including but not limited to Bank Secrecy, OFAC, and Privacy. Must be registered under the SAFE Act Guidelines as established in 2011. Required to attend training sessions as appropriate. Required to travel as needed. Performs other duties as assigned. UNIVERSAL BEHAVIORS Knowledgeable and Experienced I promise to take personal ownership for learning and using that knowledge to provide value to those that I serve by: Looking for answers until I find them. Seeking opportunities to learn from others. Appreciating and respecting others views. Acknowledging mistakes and learning from them. Going out of my way to share my knowledge and experience. Striving for Operational Consistencies I promise to make it easy for you through consistency, efficiency, and accuracy by: Doing it right the first time, being thorough and accurate. Taking pride and ownership in my work Making and keeping commitments. Continuing to look for better ways to do things and challenging the status quo. Rewarding Work Environment I promise to show care, compassion, and respect toward everyone I interact with by: Being approachable and accessible to others. Creating a pleasant work environment for each other. Always asking what more I can do. Resolving differences promptly Recognizing the contributions of others. Embracing diversity in the workplace. Committed to Member Service I promise to deliver exceptional member service by: Interacting with a natural and genuine friendliness. Being courteous and respectful. Creating a welcoming environment. Exceeding your expectations. Sharing the moment and finding common ground. QUALIFICATIONS, SKILLS AND EXPERIENCE High School or equivalent plus 1-3 years work experience OR related business degree Strong communication and interpersonal skills Attention to detail. Strong computer aptitude A professional appearance Ability to work flexible hours including Saturday's as needed.

Beginnings Credit Union (Beginnings) is seeking an energetic individual to fill the position of Mortgage Loan Servicer I. This individual will provide a high level of internal and external service and a wide variety of operational support within the loan servicing department. The ideal candidate will be highly detail oriented with strong communication skills. Responsibilities: * Process incoming mail, answer phones, and respond to digital banking messages, emails, and voicemails when received and complete all daily. * Ensure all member questions and complaints are responded to in a timely manner including documenting the system appropriately and escalating the complaints to management. * Quality review (QR) of assigned loans for accuracy in a timely manner. * Maintaining and distributing the weekly QR error log as appropriate. * Performs collateral maintenance functions such as lien perfections and releases, mortgage recordings and discharges, collateral insurance and loss claims. * Ability and knowledge of how to generate checks to county clerk for recording / discharging First Mortgage, Home Equity and HELOC and mail all paid documents including recorded discharge to member. * Assist with monthly audit related functions and reporting. * Assist with mortgage escrow account functions such as escrow analysis, escrow releases, property tax and insurance payments. * Perform periodic reporting to Investors and HMDA. * Process payoffs for loans. * Process checks received to member accounts daily. * File loan files and all associated documents. * Additional duties as assigned. Requirements * One year to three years of similar or related experience. * A high school education or GED. * Strong communication skills, both written and oral. The ability to provide clear and professional communication to credit union members and other departments' staff. * Ability to support/serve multiple stakeholders in a highly collaborative environment while working independently at times. * Ability to work under deadlines in a fast-paced, changing environment. * Must be self-motivated with willingness to learn. * Must have high attention to detail. * Must possess good problem solving and analytical skills. * Must be proficient in Microsoft Office with emphasis on Word, Excel, and Outlook. Equal Employment Opportunity: Equal employment opportunity has been and will continue to be a basic principle at the Credit Union. Beginnings provides equal employment opportunities, without discrimination because of race, color, religion, creed, sex, sexual orientation, gender identity or expression, pregnancy, marital status, age, national origin, citizenship, handicap or disability, veteran or military status, political beliefs, victim of domestic violence status, familial status, or predisposing genetic characteristics or status, or any other status protected by federal, state, local or other law. This policy includes, but is not limited to recruitment, hiring, compensation, training, and apprenticeship, promotion, upgrading, demotion, downgrading, transfer, lay-off and termination, and all other terms and conditions of employment. #Beginnings1

DISTINGUISHING FEATURES OF THE CLASS The work involves responsibility for renting public housing units for the Syracuse Housing Authority and performing related tasks such as contacting those tenants with delinquent accounts to arrange for payment. The work is carried out in compliance with the policies of the Authority and requires much personal contact with tenants. Tact and courtesy are essential in dealing with difficult situations yet the employee must also pursue the resolution of outstanding accounts. The work is carried out under the general supervision of a Housing Property Manager or other higher-level employee who is responsible for occupancy and leeway is allowed for independent action in carrying out the work. Supervision is not typically exercised by an employee in this class. Does related work as required. Full Salary - $49,383 - $62,966 Hiring Range - $49,383 - $57,129 Housing Services Specialist is an Open-Competitive Onondaga County Civil Service position and if hired, continued employment will be contingent on qualifying for, successfully passing, and reachability off the applicable Onondaga County Civil Service Exam. After a conditional offer of employment, a favorable background check, verification of education and work history, and illegal drug screening must be completed prior to starting employment. Proof of identity and legal work authorization will also be required. MINIMUM QUALIFICATIONS Promotion: Two (2) years of permanent competitive class status in the title of Tenant Selector. Open Competitive: A. Graduation from a regionally accredited college or university or one accredited by the New York State Board of Regents to grant degrees with a Bachelor's Degree or higher in Public or Business Administration, Management, or Human Services, and two (2) years of work experience or its part-time equivalent in residential property management, social or community services, program eligibility determination for assistance, veterans or unemployment benefits, insurance or a similar program operating under an established criteria for eligibility which must have included determining eligibility for such benefits, or a closely related field; or,B. Graduation from a regionally accredited college or university or one accredited by the New York State Board of Regents to grant degrees with an Associate's Degree in Public or Business Administration, Management, or Human Services, and four (4) years of work experience, or its part-time equivalent, in, residential property management, social or community services, program eligibility determination for assistance, veterans or unemployment benefits, insurance or a similar program operating under an established criteria for eligibility which must have included determining eligibility for such benefits, or a closely related field; or,C. Six (6) years of work experience, or its part-time equivalent, in residential property management, social or community services, program eligibility determination for assistance, veterans or unemployment benefits, insurance or a similar program operating under an established criteria for eligibility which must have included determining eligibility for such benefits , or a closely related field; or,D. An equivalent combination of training and experience as defined by the limits of (A) and (B) and (C). TYPICAL WORK ACTIVITIES Explains leasing and renting policies to housing applicants and informs them of housing availability and eligibility requirements; may show apartments to eligible applicants; discusses lease requirements and resident responsibility for unit; completes rental process by filling out appropriate forms. Reviews record of outstanding accounts to determine those accounts requiring collection efforts. Contacts tenants by letter, phone and in person concerning problems with rent payments and to discuss collection and payment. Informs tenants of eviction proceedings for violation of lease. Negotiates rent payments to prevent eviction. Maintains files, computerized records and databases on each tenant household and unit. Prepares reports regarding status of delinquent accounts and collection activities. Prepares documentation for eviction procedures. Represents the Syracuse Housing Authority in court as necessary. Acts as liaison with an outside collection agency for uncollectible accounts. FULL PERFORMANCE KNOWLEDGES, SKILLS, ABILITIES AND PERSONAL CHARACTERISTICS Good knowledge of the policies, methods and practices of the Syracuse Housing Authority and the federal department of Housing and Urban Development (HUD) related to the renting and leasing of public housing units. Good knowledge of the needs and problems associated with low-income families and individuals. Ability to understand and interpret written material. Ability to use tact and courtesy and to establish and maintain effective working relationships with a wide variety of people including elderly, disabled and low-income tenants and professional colleagues. Ability to communicate effectively, both orally and in writing. Ability to prepare clear and concise reports and correspondence.

Job Description Customer Rep needs 2+ years experience Customer Rep requires: Onsite Monday-Friday § 10:30-7:00 EST § Two 10-minute breaks and a 30-minute lunch Outbound, inbound calling PC savvy MS Office savvy Call center Customer service Customer Rep duties: Inbound call representative taking calls from regarding lens orders, order status, order tracking, remakes, general customer service inquiries Outbound calls to follow up with, on pending jobs Average of 8 calls an hour

Full-time Description At Pathfinder Bank, you're not just starting a job, you're starting a journey with a team that genuinely cares. We believe in building relationships, growing talent from within, and serving the communities we call home. If you're looking for a supportive environment, opportunities to learn, and a chance to be part of something meaningful, this could be the perfect place for you. Summary/Objectives Customer and Employee support for all platforms in the E-Commerce Department with a focus on the ACH process as it relates to both origination and reception. Essential Functions Perform the daily post and balance of ACH transaction warehouse, completing reconciliations of all files received/sent. Specialize in ACH processing ensuring proper file delivery and timely processing with Third party Senders, Originators, and others who are affected by NACHA time restraints. Cross train all ACH functions to ensure coverages of Team. Oversee the distribution of daily incoming work to other specialists in the area. Recognize and identify processing problems and notify management when problems occur. Participate with the coordination of system upgrade testing, expansion of services, conversions and business continuity testing. Monitor and report deceased customer information to appropriate departments and make complete necessary changes in the core system. Work on special projects as identified/specified by management. Requirements High School Graduate or equivalent Intermediate Computer Skills Strong Communication Skills Demonstrate Willingness to be a Team Player Excellent Customer Service Skills Ability to multi-task and prioritize General knowledge of electronic banking processes Salary Description $18.00-$21.00 Hourly