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Service specialist jobs in Tucson, AZ - 282 jobs

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  • Customer Service Representative

    Afni 4.1company rating

    Service specialist job in Tucson, AZ

    Career paths start at $17/hr plus bonuses (this includes an hourly base rate of $16.50 and an on-site differential of 50 cents an hour) with 40 hour work weeks. Why start building your career at Afni? We believe in you and invest in your success! From the very beginning, our coaches and trainers work with you to achieve the goals you set. We've been in business since 1936, so you can be sure the career you start today will still be here tomorrow. What do we offer? A training program and leadership team that believes in you. After training, we offer paid personal time off, paid sick time, health/vision/dental benefits, 401k with matching contributions, and a tuition reimbursement program. What can you expect from your work at Afni? This position is for wireless customer service, so you will be handling mainly inbound calls from people looking for assistance with their wireless accounts. This position may also require upselling of items from time to time. You can also expect stability, encouragement, and a cooperative environment where you can learn, grow, and advance. What do we expect from you as part of this team? You will deliver world-class customer service to inbound callers as well as utilize product knowledge to troubleshoot and solve customer concerns with both empathy and efficiency. Those calls will require processing of orders, updating accounts, updating records, effective multitasking, and strong attention to detail. How can you join the Afnimazing team? You can apply online here! What are the qualifications to be a Customer Service Representative at Afni? Six months of customer service experience Must be 18 years of age Must have GED or High School Diploma Must be legally permitted to work in the United States
    $16.5-17 hourly 2d ago
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  • Operations Specialist (La Encantada R086)

    Apple 4.8company rating

    Service specialist job in Tucson, AZ

    Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. We believe inclusion is a shared responsibility and we work together to foster a culture where everyone belongs and is inspired to do their best work. As an Operations Specialist, you make sure that products flow smoothly through the store by maintaining product availability for customers, completing inventory tasks, supporting the implementation and maintenance of Apple preservation standards, and delivering product to customers and team members. You engage with enthusiasm and apply product expertise to offer recommendations that help drive sales and support the overall customer experience. **Description** Complete inventory receiving, counting, returning, and shipping tasks in compliance with Retail Inventory processes. Complete product fulfillment tasks and deliver items from Runner requests to customers and team members in support of creating an exceptional customer experience. Use communication and training resources to keep up to date with inventory process changes. Perform demo and restocking tasks to support technology and merchandising priorities. Support the Operations Lead with the implementation and maintenance of Apple preservation standards. Perform other tasks as needed, including but not limited to supporting customer-facing activities. Contribute to an inclusive environment by respecting each other's differences and having the curiosity to learn. Demonstrate Apple's values of inclusion and diversity in daily activities. **Minimum Qualifications** You should: * Be available to work a schedule based on business needs that may include nights, weekends, and public holidays in the retail store, and reliably attend work as scheduled, in line with local laws and subject to any approved accommodations. * Be able to lift and carry product to various locations within and nearby the store. **Preferred Qualifications** You can: Focus on the customer experience, with an emphasis on serving both the internal and external customer. Be a self-starter who is detail-oriented and organized. Prioritize workload and meet deadlines in a fast-paced environment. Work in a team environment, demonstrating shared responsibility and accountability with other team members. Be trusted with sensitive or confidential information, keeping with Apple's core values. Be curious and open to learning from others and helping each other grow. ### Place of Work On-site ### Requisition ID Retail2 ### Job Benefits At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. Your base pay will depend on your skills, qualifications, experience, and location. Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits (************************************************ For information about pay, if you are interested in roles located in one of our California, Colorado, Hawaii, Illinois, Minnesota, New York, Washington, or Washington DC locations click here to select a store and view pay information (************************************************************************** Picker?d=10&m;=location). Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program. Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant (********************************************************************************************** ### Application Link *********************************
    $62k-92k yearly est. 6d ago
  • Store Operations Specialist

    at Home Decor Superstore

    Service specialist job in Tucson, AZ

    Provides customers a positive shopping experience Performs cashier duties accurately while processing all transactions per policy. Maintains 5 S standards (Sort, Straighten, Systematic cleanup, Standardize and Sustain) in receiving. Leads team in per Operations Specialist, Operations, Specialist, Store, Processing, Manufacturing, Retail
    $36k-57k yearly est. 6d ago
  • Service Advisor

    Asbury Automotive 4.0company rating

    Service specialist job in Tucson, AZ

    Do you have a passion for developing talent, providing exceptional guest experiences, and being an innovator in the automotive industry? As a Service Advisor, you will have the opportunity to make a positive impact on our business and in the lives of our team members and customers every day. We are looking for an energetic, customer-focused Service Advisor who will help us redefine the car-buying experience. The Service Advisor is the face of the dealership for service customers. It is the Service Advisor's responsibility to present and sell needed products, and or, services to the customer in a professional manner while adhering to the manufacturer's published maintenance schedule and requirements. In doing so it is expected that the Service Advisor will build rapport with the customer to promote customer satisfaction and customer retention. Greet customers in a timely, friendly manner and obtain pertinent vehicle information Actively promote and build rapport with the customer Advise customers on the care and the value of maintaining their vehicles in accordance with manufacturers' specifications Generate and provide customer with a complete and accurate estimate of repair Establish and communicate completion time of repair with customer and technician Answer incoming service calls Maintain and schedule service appointments Follow prescribed procedures for customer post follow-up resulting in return visits, increased sales and admirable CSI (Customer Satisfaction Index) Strictly follow the manufacturer's warranty guidelines and procedures Conduct business in an honest manner that maintains the manufacturer Customer Satisfaction Index (CSI) at or above Asbury's specified goal(s) in service for district, regional and national scores Comply with all federal, state and local laws, and company policy, regarding the safeguarding all customer, company and manufacturer information, as well as customers vehicle and property Must be able to manage in a fast paced work environment with limited supervision Must have great customer service, phone and computer skills Previous automotive Service Advisor experience heavily preferred Must be a minimum of eighteen years of age Must have a valid driver's license Must be able to pass pre-employment screening (background & drug test) Company Benefits: Pay and Recognition: Paid holidays & paid time off Paid training Stock Awards(select management and front-line team member's eligible Insurance / Retirement: Insurance: medical, vision, dental, accident, critical illness and hospital indemnity plans Up to 12 weeks paid pregnancy leave (disability leave) Paid Parental Leave Health savings Flex spending accounts (tax free) Short-term and Long-term disability plans Life Insurance (Whole Life and Term) 401k with company match Learning, Tuition Assistance and Career Development: Digital career path tool to assist with career development Continuous training through Asbury's Internal Learning Management System Professional growth and development opportunities Additional advantages: Student loan relief resources Employee assistance program Employee discounts on parts and service repairs Scholarship awards Opportunities to join our community service initiatives, which includes paid volunteer hours Aggressive Employee referral program with bonus opportunities INDADVISOR
    $63k-90k yearly est. 5d ago
  • Service Advisor

    Camping World Holdings, Inc. 4.3company rating

    Service specialist job in Tucson, AZ

    Determine specialized product needs and services by working directly with customers. Suggest add-on sales to increase average transactions. Provide price estimates for designated installations prior to scheduling appointments. Keep customers apprised Service Advisor, Advisor, Retail, Compensation
    $32k-41k yearly est. 5d ago
  • Store Operations Specialist

    at Home Stores LLC 4.5company rating

    Service specialist job in Tucson, AZ

    Our Mission: Enable everyone to make their house a home. Our Vision: To become the first-choice destination for home and holiday décor. The Store Operations Specialist (SOS) leads and trains teams in performing all freight functions, including unloading, processing, stocking, and resets. Key Roles and Responsibilities * Provides customers a positive shopping experience. * Performs cashier duties accurately while processing all transactions per policy. * Maintains 5S standards (Sort, Straighten, Systematic cleanup, Standardize and Sustain) in receiving. * Leads team in performing all freight functions including stocking and resets. Ensures Specialists are focused first in their specialized areas. * Unload, process, and stock freight to correct location, following merchandising guidelines. * Timely and thorough incident reporting compliance. * Performs store recovery tasks and housekeeping (inside and out) as required during stocking efforts. * Performs and trains team on store freight processing and merchandising responsibilities * Operates all equipment in a safe manner per directed procedures. * Ensures a safe working and shopping environment while minimizing shrink and damages. * Execute company directives, policies and procedures timely, accurately, and thoroughly. * Open Availability Qualifications and Competencies: * At least 18 years old * High School Diploma/Equivalent * Background Check will be completed. * Ability to work a flexible schedule including nights, weekends, and some holiday * Ability to lift a minimum of 50 lbs., team lift 100 lbs. * Contributes to a customer focused environment while demonstrating excellent service. * Communicates clearly with customers, team and leadership. * Reliable and trustworthy * Ability to work effectively independently and within a team to perform all tasks as assigned. * Maintains a positive attitude; works with a sense of urgency; demonstrates timely and thorough execution. * Flexible with an ability to handle multiple tasks where priorities shift with the demands of the business.
    $30k-38k yearly est. 6d ago
  • Customer Service Representative

    Sunrise Systems, Inc. 4.2company rating

    Service specialist job in Tucson, AZ

    Job Title: Customer Service Representative Duration: 8 Weeks - Contract to Hire Training: ~7 Weeks, 100% In-Person Conversion: Resources may be transitioned to FTE after training The Benefit and Eligibility Specialist is responsible for reviewing applications for public assistance programs and determining eligibility through applicant interviews, fact gathering, and document verification. Key Responsibilities Review applications for public assistance programs and determine eligibility Conduct interactive interviews with applicants to gather required information Verify application forms for completeness and accuracy Review supporting documentation and validate applicant information Follow up with applicants multiple times as needed to resolve discrepancies Maintain accurate case records and documentation Provide customer service and clear communication throughout the eligibility process Required Qualifications 2+ years of customer service experience Ability to work onsite and maintain reliable transportation Strong communication and interpersonal skills Attention to detail and accuracy in document review High School Diploma or equivalent Preferred Qualifications Prior experience performing eligibility reviews Experience working with public assistance or benefits programs
    $31k-40k yearly est. 1d ago
  • Customer Service Representative

    Circle K Stores, Inc. 4.3company rating

    Service specialist job in Catalina, AZ

    Shift Availability Flexible Availability Job Type Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further. As a Customer Service Representative, you will enjoy: Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability Flexible Schedules Weekly Pay Weekly Bonus Potential Large, Stable Employer Fast Career Opportunities Work With Fun, Motivated People Task Variety Paid Comprehensive Training 401K With a Competitive Company Match Flexible Spending/Health Savings Accounts Tuition Reimbursement Your key responsibilities: You will greet customers, run the register, cashier, make purchase suggestions and sometimes work with our food program. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide fast and friendly service to our customers. Provide regular and predicable onsite attendance. You will interact with many customers daily, all while working with a fun, energetic team accomplishing daily tasks around the store! You are good at: Selling products to customers Providing excellent customer care Communication and friendly conversation Performing at a quick pace while having fun Working as part of a team to accomplish daily goals Coming up with great ideas to solve problems Thinking quickly and offering suggestions Great if you have: Retail and customer service experience Sales associate or cashiering experience High school diploma or equivalent Motivation to advance in your career! Willingness to learn and have fun! Physical Requirements: Ability to stand and/or walk for up to 8 hours Lift and/or carry up to 30 pounds from ground to overhead up to 30 minutes in a shift Occasionally lift and/or carry up to 60 pounds from ground to waist level Push/pull with arms up to a force of 20 pounds Bend at the waist with some twisting up to one hour a shift Grasp, reach and manipulate objects with hands. This handwork requires eye-hand coordination, and may require climbing a ladder to store and retrieve materials or place and remove signs Circle K is an Equal Opportunity Employer. The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company's Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process. Click below to review information about our company's use of the federal E-Verify program to check work eligibility: In English In Spanish
    $28k-33k yearly est. 6d ago
  • Customer Support Representative - $1,000 New Hire Bonus

    Alorica 4.1company rating

    Service specialist job in Tucson, AZ

    Customer Support Representative Employment Type: Full-time, $17/hr, +$1000 New Hire bonus Supporting: Customer Support About Us We're the largest minority-owned CX provider, delivering digital-first, people-centered experiences for some of the world's most respected brands. For over 25 years, we've been helping businesses solve their toughest customer experience challenges-and we do it better than anyone else. As a Top Place to Work, we're serious about creating an environment where people show up as their genuine selves. Which means when you succeed, we all do. Here's What the Job Really Looks Like You're a natural problem-solver who's good with people. You know how to listen to what someone's really asking for (not just what they're saying), and you can explain solutions in a way that makes sense. You stay calm under pressure, you're detail-oriented enough to keep information accurate, and you genuinely care about leaving customers better off than when they reached out. If that sounds like you, this role is a great fit. How You'll Make an Impact • Guide customers through questions, concerns, or challenges they encounter while using the product or service • Listen actively to understand the root of the issue and provide clear, effective solutions • Record detailed call information for auditing, reporting, and follow-up purposes • Maintain and update customer records to ensure accurate and current information • Identify opportunities to introduce customers to new or enhanced services that meet their needs • Provide recommendations and guidance in a way that adds value and enhances the overall customer experience • Ongoing usage of phone and computer systems What'll Set You Up for Success Required: • High school diploma or GED • Must live within 25 miles from 1650 S. Research Loop Tucson, AZ • Strong computer navigational skills • Familiarity with Microsoft Office applications (Word, Excel) • Excellent oral and written communication skills • Exceptional listening/comprehension skills • Professional and Courteous • 6 months of customer service or sales experience preferred For Internal Candidates: • Must not be on any corrective action or performance plans • Must have held your current position for 6+ months • Must have relevant industry/program experience Location Note: We're currently hiring for this position in Tucson, Arizona. Why Alorica? Our culture shows up in how we work together, support each other, and show up for our clients. We're bold enough to challenge how things have always been done, committed to delivering results that matter, and passionate about making customer experiences that actually work. TIDE is our connection group built around real conversations, shared experiences, and genuine belonging. MLBA (Making Lives Better at Alorica) is our employee-led nonprofit where local teams raise funds and support colleagues and communities when it matters most. We don't just talk about culture-we build it, live it, and keep making lives better every day. What We Offer: • Health, dental, and vision coverage with HSA options • Paid time off • Flexible pay options: daily or weekly pay • 401(k) retirement plan • Leadership development programs that really grow your career • Open access courses through Alorica Academy • Paid training and tuition reimbursement • Employee discounts on groceries, travel, insurance, phone plans, health & wellness, pet supplies, and more • Employee assistance program for personal and professional support • Additional voluntary benefits to meet your individual needs Our Values Bold - We challenge conventions and take smart risks Relentless - We deliver results, no matter what it takes Connected - We work as One Alorica because we're stronger together True - We show up as our authentic selves, every single day Ready to Join Us? If you're looking for a place where your work matters, your voice is heard, and you can build a real career, let's talk. Apply Today! Equal Opportunity Employer - Veterans/Disabled DISCLAIMER: The above information has been designed to indicate the general nature and level of work performed by employees in this classification. #AloricaJobs #CallCenter #JobSearch #Tucson
    $17 hourly Auto-Apply 5d ago
  • Inside Sales/Customer Service Professional

    Fastsigns 4.1company rating

    Service specialist job in Tucson, AZ

    Are you looking for health benefits, generous compensation, paid holidays and vacation, and participation in a monthly bonus program? Feel free to apply to join our team at FASTSIGNS on Speedway in Tucson, AZ. FASTSIGNS is a proven leader in the ever-evolving sign industry. You would bring your skills and experience in sales, customer service, computers, and organization to a company that rewards great attitude and excellent performance. If you have graphic design skills, that's a plus. Your talent will make a positive difference with customers as you assist them in making a statement with their sign projects. Training is provided by FASTSIGNS, and your co-workers are eager to support your efforts as you “learn the ropes.” Our team at FASTSIGNS on Speedway values character, attitude, and teamwork. If you want to be part of a supportive, open, and dynamic environment, forward your resume today. At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities. Are you ready to plan for your future? Discover your next career. Make your statement. Learn more by exploring the positions offered by FASTSIGNS centers. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.
    $49k-83k yearly est. Auto-Apply 60d+ ago
  • Fleet Services Automotive Specialist II - Heavy-Duty

    Pima County 3.5company rating

    Service specialist job in Tucson, AZ

    SummaryDepartment - Fleet ServicesJob Description REOPEN OPEN UNTIL FILLED Job Type: Classified Salary Grade: 8 Pay Range Hiring Range: $23.28 - $27.36 Per Hour Pay Range: $23.28 - $31.44 Per Hour Range Explanation: Hiring Range is an estimate of where you can receive an offer. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience, education, licenses, training, and internal equity. Pay Range is the entire compensation range for the position. The first review of applications will be on 02/6/2026. The Fleet Services Automotive Specialist II - Heavy-Duty position resides in the Fleet Services Department providing journey-level maintenance, repair, diagnosis, troubleshooting, and preventative maintenance of medium/heavy duty gas and diesel and off-road equipment. Accountable for activities and ensures services comply with written procedures and industry standards. This classification differs from the Fleet Services Automotive Specialist IV which leads, trains, and may supervise assigned staff, and is responsible for more complex activities. CDL Required Essential Functions: As defined under the Americans with Disabilities Act, this classification may include any of the following tasks, knowledge, skills, and other characteristics. This list is ILLUSTRATIVE ONLY and is not a comprehensive listing of all functions and tasks performed by incumbents of this class. Work assignments may vary depending on the department's need and will be communicated to the applicant or incumbent by the supervisor. Performs routine preventative maintenance on medium/heavy duty gas and diesel vehicles and off-road equipment; Conducts daily inspections of the service bay ensuring a clean and safe work environment; Follows established safety procedures and techniques to perform job duties; Operates tools, equipment, and machinery according to prescribed safety procedures; Inspects and replaces electrical components such as batteries, light bulbs, and switches; Verifies vehicle serviceability by conducting test drives, adjusting controls, and updating systems; Updates vehicle repair and maintenance records using electronic fleet management software; Complies with state vehicle emission program standards; Upfits vehicles with auxiliary equipment such as emergency lighting, winches, and toolboxes; Inspects and replaces wearable mechanical components such as cutting edges and brooms; Maintains and repairs hydraulic systems, routes and replaces hydraulic lines, and performs quality control for leaks and proper operation; Troubleshoots and repairs air brakes systems; Performs fabrication and welding using arc, wire feed, stick, and gas; Performs complex repairs on medium/heavy duty gas and diesel vehicles and off-road equipment; Troubleshoots complex electrical systems; Coaches/mentors junior technicians. Minimum Qualifications: High School Diploma or General Education Development (GED) certificate AND two years of experience maintaining and repairing medium/heavy duty gas and diesel vehicles and off-road equipment. OR: One year with Pima County in a Fleet Services Automotive Technician II (Heavy-Duty) position. (Relevant experience and/or education from an accredited college or university may be substituted.) Qualifying education and experience must be clearly documented in the "Education" and "Work Experience" sections of the application. Do not substitute a resume for your application or write "see resume" on your application. Preferred Qualifications: (Be specific in describing your experience in your application. Ensure the descriptions provided illustrate your competencies, specifically addressing the required and preferred qualifications.): Minimum four (4) years of recent (within the last seven (7) years) experience and knowledge of examining and locating mechanical defects, performing minor and major mechanical repairs, and testing the completeness of all repairs of on-road heavy trucks or off-road heavy equipment. Minimum four (4) years of recent (within the last seven (7) years) experience and knowledge of diagnosing and repairing all major systems of on-road heavy trucks or off-road heavy equipment, including but not limited to IHC, Cummins, Detroit, Cat, Mercedes, and Mack engines, air brake systems, heavy-duty electrical systems, PTO systems, hydraulic systems, axle/differential systems, and Allison transmissions. Experience with government fleet maintenance or repair. Minimum three (3) ASE certifications in heavy truck series or ADEQ Emission certification, and CDL. Experience using various software applications such as a fleet management system, Excel, Word, Outlook, diagnostic tools, and heavy equipment/machinery. Selection Procedure: Pima County Human Resources Department reserves the right to admit to the selection process only those candidates that meet the minimum qualifications. All applications will be assessed based on an evaluation of the listed education and experience. Candidates meeting the minimum qualifications may be further evaluated/scored against any advertised Preferred Qualifications. The hiring authority will interview and select the successful candidate from a referral list provided by Human Resources. Additional assessments/testing may be required as part of the selection process. Supplemental Information: Licenses and Certificates: Valid driver's license is required at the time of application. Valid AZ driver's license is required at time of appointment. The successful applicant will be subject to a 39-month DOT Motor Vehicle Record review to determine the applicant's suitability to operate county vehicles in accordance with Pima County administrative procedures. This position requires a valid Arizona Class D driver's license at the time of application or prior to completion of initial/promotional probation. A valid Arizona commercial driver's license (CDL), Class A, Class B, or Class C with appropriate endorsements is required. For these positions, failure to maintain the required CDL may be grounds for termination. Positions requiring a CDL are also subject to applicable State of Arizona and federal standards, rules, and regulations on physical requirements including drug and alcohol testing. Failure to obtain/maintain the required licensure shall be grounds for termination. Special Notice Items: The County requires pre-employment background checks. Successful candidates will receive a post-offer, pre-employment background screening to include verification of work history, education, and criminal conviction history. A prior criminal conviction will not automatically disqualify a candidate from employment with the County. Some positions may require satisfactory completion of a personal background investigation by the court or law enforcement agencies, due to the need for access to County Attorney and Court facilities, records, and communication systems. Physical/Sensory Requirements: Ability to: lift and carry up to seventy-five pounds; safely operate assigned vehicles and other powered equipment; work in extremes of heat, humidity, dust, cold; safely wear required safety clothing and equipment; work with or in the presence of obnoxious odors; work with noxious or potentially hazardous chemicals, compounds or products; ascend and descend ladders and stairs to reach and work upon elevated or below-grade work platforms and job sites; differentiate between colors. Working Conditions: Working conditions will be determined by the position. EEO Information: Pima County Government is an Equal Employment Opportunity employer. We are committed to an inclusive and diverse workforce and will not discriminate in employment opportunities or practices on the basis of race, color, religion, national origin, age, disability, gender, sexual orientation, kinship, political interest, or any other characteristic protected by law.
    $23.3-27.4 hourly Auto-Apply 7d ago
  • Associate Customer Service Representative (Seasonal)

    Rain Bird Corporation 4.8company rating

    Service specialist job in Tucson, AZ

    The Associate Customer Service Representative is a seasonal, entry-level position providing first-line support during peak service demand periods. This role serves as the initial point of contact for customers, managing call routing, email and chat administration, customer relationship management system operations, and basic customer service functions while building foundational knowledge of irrigation systems. Responsibilities Route and escalate incoming phone calls to the appropriate technical teams with proper context and customer information. Monitor and handle email and chat communications with customers to ensure timely and professional responses. Create and maintain detailed service tickets in a customer relationship management system with complete and accurate notes and documentation. Process service plan renewal information and route purchase orders to the appropriate departments. Provide order status updates and shipment tracking information to customers and distributors. Issue software licenses and access codes as requested by customers. Deliver exceptional customer service during all customer interactions. Support peak season service demand efficiently and professionally. Learn irrigation system terminology and product fundamentals. Understand departmental structure and appropriate escalation protocols. Participate in team meetings and continuous learning opportunities. Qualifications Currently pursuing or have completed an associate or bachelor's degree in a related field (Business, Communications, Agriculture, Engineering, or similar). Strong customer service orientation and professional communication skills. Excellent verbal and written communication abilities. Proficiency with computer systems and willingness to learn technical software. Ability to multitask and work efficiently in a fast-paced environment during peak seasons. Strong attention to detail and accurate documentation habits. Professional phone manners and email/chat etiquette. Demonstrates dependable attendance and punctuality. Available for seasonal employment periods. DESIRED QUALIFICATIONS: Previous customer service or call center experience. Technical aptitude or interest in irrigation, engineering, or related fields. Fluency in Spanish or other foreign language(s). Experience with customer relationship management systems or ticketing platforms. Basic understanding of irrigation systems or agricultural practices. Experience in a high-volume customer support environment. Rain Bird is an equal opportunity employer.
    $30k-40k yearly est. Auto-Apply 9d ago
  • Sales & Service Consultant, Tucson AZ

    A1 Garage Door Service

    Service specialist job in Tucson, AZ

    A Career Where Sales Meet Skilled Work If you love closing deals and building relationships, but also don't mind rolling up your sleeves, this role is built for you. At A1 Garage Door, our Sales & Service Consultants combine consultative sales with hands-on mechanical work. You'll meet homeowners who already need service, win their trust, recommend the right solution, close the sale-and then perform the repair yourself. No garage door experience? We'll train you in every mechanical skill you need to succeed. What Makes This Role Different 💰 Uncapped commissions: First-year earnings typically $90K-$150K+. 🏆 Your performance drives your paycheck-top performers routinely hit six figures. 🚐 Company vehicle (wrapped) + gas card-your mobile office. 🧰 All tools provided. 🏥 Medical, dental, vision & 401k. 🏖 Paid time off + weekly pay. 🎓 6 week paid training program. (2 weeks are in market, and 4 weeks at our Phoenix, AZ Training Academy. Flights & lodging covered). 🎉 One thousand dollar bonus when you graduate and launch in your market. What You'll Actually Do This is a sales role first, but you'll also get your hands dirty. Every day you will: Sell Meet homeowners on scheduled service calls. Build trust quickly, explain options clearly, and close repair or upgrade sales. Repair Replace springs, rollers, motors and other door components. Install keypads, run wiring, and adjust equipment for proper function. Lubricate and test equipment to ensure smooth operation. Use basic hand and power tools to complete the work you sell. Serve Deliver an outstanding customer experience that earns repeat and referral business. Collect payments and document each job. Who Thrives Here Sales pros from industries like auto, RV, solar, roofing, real estate, or hospitality-anywhere your income depended on performance. Relationship builders who love helping people and can explain technical info simply. Hands-on doers who enjoy working with tools and aren't afraid of physical work. Weather-ready professionals who can handle hot or cold garages. Competitive, self-motivated individuals hungry for a six-figure + career. What We Require Valid driver's license (3+ years driving record) Ability to lift 75 lbs., bend, climb, kneel, and work in varying temperatures. Criminal background check and drug test (THC excluded). Basic comfort with navigation apps, Google tools, tablets, and software. Reading and basic math skills for measurements and payments. Minimum of 1 year in consultative sales Not the Right Fit If… ❌ You want a M-F, 9-5 desk job. We operate 7 days a week. ❌You're the pushy type. Our next customer may be your mom. ❌ You're uncomfortable interacting directly with customers. ❌ You dislike physical, hands-on work 🚀 If you're a sales-minded professional ready to pair consultative selling with mechanical know-how and earn six figures while doing it-apply today and start your career with A1 Garage Door Service! Benefits and other cool stuff: · Medical, dental, vision, 401K · Paid Time Off · Weekly Pay · Internal Promotion opportunities · Company swag (Please note: benefits are not available for part time, temporary or contract roles) A1 Garage Door (and affiliate companies) provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or gender expression. We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities.
    $41k-85k yearly est. Auto-Apply 54d ago
  • Customer Service Assitant

    Workoo Technologies

    Service specialist job in Tucson, AZ

    Our company are actually the only 100% union tag additional benefits business around the world. With a customer foundation that includes over 40,000 unions and also associations globally, our team have actually concentrated on providing both supplementary and irreversible advantages to tireless family members for over 60 years. Daily activities consist of Inbound and also outgoing calls, preparing consultations, performing discussions to participants of unions that request our perks, fundamental pc understanding, finishing the needed documentation, quality control, as well as management advancement. Qualifications: Really good spoken communication skills Have excellent consumer association as well as interaction abilities Upbeat & favorable perspective along with great power Interacts properly with individuals and also groups Maintains really good customer relationships Customer Support and/or Consumer Purchases experience chosen Interacts successfully along with all amounts of administration and employees Team player Legitimately licensed to operate in the USA/Canada/United Kingdom Perks: Total Perks 100% distant job Flexible work routine with choice to work coming from property Weekly wages and performance-based regular monthly bonus offers Opportunity to get a totally free vacation for you and a guest to the Bahamas, Cancun, Sin City, as well as other interesting locations for an annual business convention
    $28k-36k yearly est. 60d+ ago
  • Customer Service Advisor - Migrant Help

    Maximus 4.3company rating

    Service specialist job in Tucson, AZ

    Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care. We are more than just a call centre; we are a vital support line and a compassionate ear for some of the most vulnerable members of our communities, and we are seeking a dedicated Customer Service Advisor to join our team. This is a United Kingdom, Homebased position. You must be living in the United Kingdom, with the correct Right to Work in the UK (British passport/VISA etc.) to be considered for this role. Any applications from outside of the UK will not be considered. This role will be working late shifts - 5 x 7.5 hour days between 12pm - 10pm Monday-Sunday and will work some weekends, which could be 1 Saturday or Sunday or on occasions the full weekend and some bank holidays.. The shifts will be a mixture of these hours and a rota will be provided in advance. 12pm - 8pm 1pm - 9pm 2pm - 10pm. Start date: Monday 19th January 2026. This role is perfect for someone who is passionate about providing help to those who need it most. As a Customer Service Advisor in our contact centre, you will play a crucial role in delivering outstanding service to our service users by handling a high volume of calls, emails, and live chats. Partnering with the esteemed charity, Migrant Help, you will provide essential support to Asylum Seekers, making a significant difference in their lives. 1. Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary. 2. Identify and address safeguarding concerns promptly and effectively. 3. Meet customer service standards and performance goals. 4. Respond to difficult and sensitive cases with empathy, patience, and resilience. 5. Deliver information services across multiple channels (telephone, online, email, and live chat). 6. Resolve service user issues proactively, calmly, and professionally. 7. Offer guidance, tailored recommendations, and signposting to Service Users. 8. Follow established processes and adjust to evolving procedures. 9. Manage confidential information with strict adherence to data protection standards. 10. Proactively seek and address feedback to drive continuous improvement in role. Qualifications & Experience • Experience performing under pressure and handling demanding situations whilst staying calm and patient. • Experience maintaining high levels of accuracy and attention to detail in all tasks. • Experience collaborating with diverse teams to achieve common goals. • Ability to solve complex problems and deliver solutions in a timely manner. • Experience managing multiple tasks efficiently, ensuring deadlines are met and quality is maintained. • Ability to resolve conflict, ensuring a positive outcome. • Ability to work independently, demonstrating initiative and good decision-making skills. • Strong written English skills to accurately input and record service user information. Desirable • Experience working with service users with additional needs and adapting to unique requirements. • Awareness of mental health issues and a passion for further learning and development in this area. Individual Competencies • Ability to maintain composure and effectiveness in challenging and sometimes distressing situations, being able to regain stability following setbacks. • Ability to listen and engage with service users, understanding their needs and replying appropriately. • Ability to show empathy towards other's experiences and emotions. • Clear, effective and engaging communication skills with service users. • A positive approach to fostering an encouraging environment for colleagues and service users. • Proficient using a variety of digital software applications, and openness to learning new technologies. • Ability to prioritise time and tasks to meet deadlines and achieve objectives. • An open approach to embracing diverse perspectives and adapting to new ideas and ways of working. • Ability to adapt to changing environments and needs, being flexible and resilient in situations. • Ability to demonstrate the Maximus Values by showcasing integrity, taking accountability for actions and decisions, and upholding high ethical standards. Desirable • Possess cultural awareness, with the ability to respect and interact with people from diverse backgrounds. EEO Statement Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post. We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process. Minimum Salary £ 25,185.00 Maximum Salary £ 25,185.00
    $28k-35k yearly est. 8d ago
  • Property Operations Specialist - Data Analyst

    RTX

    Service specialist job in Tucson, AZ

    Country: United States of America Onsite U.S. Citizen, U.S. Person, or Immigration Status Requirements: U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract. Security Clearance: None/Not Required At Raytheon, the foundation of everything we do is rooted in our values and a higher calling - to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today's mission and stay ahead of tomorrow's threat. Our team solves tough, meaningful problems that create a safer, more secure world. As a Property Operations Principal Specialist, you will be on a team of data analysts and system experts responsible for conducting performance statistical analysis, creating and maintaining dashboards, and delivering customized, actionable insights through data reporting. You will be involved in the development, implementation, and optimization of performance metrics to evaluate key Property Management processes and outcomes, ensuring alignment with government property regulations and objectives. This position is offered in the following locations: McKinney, TX Tucson, AZ Indianapolis, IN Andover MA Aurora, CO What You Will Do Deliver technical solutions to a wide range of difficult problems, conducting performance statistical analysis, creating and maintaining dashboards, and delivering actionable insights through data reporting. Develop, implement, and optimize performance metrics to evaluate key Property Management processes and outcomes, ensuring alignment with government regulations and objectives. Collaborate with cross-functional teams to understand data needs and deliver tailored reporting solutions. Design and develop interactive, user-friendly dashboards using advanced data visualization tools (Tableau) to track and report key performance indicators (KPIs) relevant to Property Management and compliance. Establish and enforce data quality standards to ensure the integrity, accuracy, and consistency of all property-related data reported to stakeholders. Identify trends, anomalies, and opportunities through statistical analysis of property data, presenting insights to management to inform strategic decisions and enhance operational efficiency. Prepare and deliver periodic reports, ensuring that timely, relevant insights are communicated effectively to management leadership and stakeholders. Implement automated reporting processes to streamline data collection, analysis, and reporting workflows, ensuring efficient use of resources and minimizing manual intervention. Ensure compliance with government data governance standards, privacy regulations, and security protocols to safeguard sensitive information. Collaborate with technology teams to develop system solutions including prioritizing and addressing system issues and necessary enhancements to drive operational efficiencies and effectiveness. Qualifications You Must Have Typically requires a University Degree and a minimum of five (5) years prior relevant experience, or an Advanced Degree in a related field and a minimum of three (3) years' experience. Experience with (SQL), data analysis, database architecture, and or creating dashboards using advanced data visualization tools (e.g., Tableau, Power BI). U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract. Qualifications We Prefer Preferred degree in Business Analytics, Information Technology, or Data Science Excellent communication skills with the ability to effectively present complex data insights to leadership and stakeholders. Strong analytical and problem-solving skills, with the ability to identify trends and opportunities for operational improvement. Self-Starter requires minimal supervision, as well as the ability to manage priorities. Ability to independently troubleshoot issues. Experience working with cross-functional teams, including Logistics, Digital Technology, Finance, and Contracts. Experience collecting and documenting system requirements and business processes. Experience writing test cases and system testing. High level of proficiency using Microsoft Office applications, including Excel, Word, PowerPoint, Visio, Power Automate, and Power Apps. Knowledge of and experience with SAP, BusinessObjects, Alteryx, Snowflake, Tableau, and Power BI. Experience with property management systems, government regulations, and compliance monitoring. Knowledge of data governance, privacy regulations, and security protocols in the context of sensitive data. Six Sigma/CORE certification (or equivalent). What We Offer Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Trust, Respect, Accountability, Collaboration, and Innovation. Not Relocation Eligible - Relocation assistance not available Learn More & Apply Now! Please consider the following role type definitions as you apply for this role. Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products. We Are RTX As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote. The salary range for this role is 86,800 USD - 165,200 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills.Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance.This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window. RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act. Privacy Policy and Terms: Click on this link to read the Policy and Terms
    $36k-57k yearly est. Auto-Apply 15d ago
  • Store Operations Specialist

    at Home Group

    Service specialist job in Tucson, AZ

    Our Mission: Enable everyone to make their house a home. Our Vision: To become the first-choice destination for home and holiday décor. The Store Operations Specialist (SOS) leads and trains teams in performing all freight functions, including unloading, processing, stocking, and resets. Key Roles and Responsibilities Provides customers a positive shopping experience. Performs cashier duties accurately while processing all transactions per policy. Maintains 5S standards (Sort, Straighten, Systematic cleanup, Standardize and Sustain) in receiving. Leads team in performing all freight functions including stocking and resets. Ensures Specialists are focused first in their specialized areas. Unload, process, and stock freight to correct location, following merchandising guidelines. Timely and thorough incident reporting compliance. Performs store recovery tasks and housekeeping (inside and out) as required during stocking efforts. Performs and trains team on store freight processing and merchandising responsibilities Operates all equipment in a safe manner per directed procedures. Ensures a safe working and shopping environment while minimizing shrink and damages. Execute company directives, policies and procedures timely, accurately, and thoroughly. Open Availability Qualifications and Competencies: At least 18 years old High School Diploma/Equivalent Background Check will be completed. Ability to work a flexible schedule including nights, weekends, and some holiday Ability to lift a minimum of 50 lbs., team lift 100 lbs. Contributes to a customer focused environment while demonstrating excellent service. Communicates clearly with customers, team and leadership. Reliable and trustworthy Ability to work effectively independently and within a team to perform all tasks as assigned. Maintains a positive attitude; works with a sense of urgency; demonstrates timely and thorough execution. Flexible with an ability to handle multiple tasks where priorities shift with the demands of the business.
    $36k-57k yearly est. Auto-Apply 60d+ ago
  • Client Service Specialist AZ

    Grand Pacific Resorts 4.2company rating

    Service specialist job in Tucson, AZ

    Position is primarily responsible for receiving and responding to customer inquiries by phone and email. Processing ACH payments setups and cancellations for customer accounts. Assisting customers with logging onto the payment portal, calculating loan payments, sending mail correspondence. The Client Services Specialist will be competent in prioritizing, multi-tasking, self-motivated and trustworthy. ESSENTIAL FUNCTIONS Average Percent of Time (Must add up to 100%) 75% Answering and responding to customers by phone and email 15% Processing customer requests by email or mail 5% Special projects during slower call volume times 5% Working directly with Client Services Manager SPECIFIC DUTIES AND RESPONSIBILITIES Answering Phones and Emails: Reply to questions/concerns Look up account information Set up and expire ACH payments Calculate payment amounts Request payment and fee adjustments Upload correspondence and documents in NLS Send correspondence and documents by email and mail Document in detail and accuracy all customer interactions in NLS Client interactions by phone and email Submit tickets to other departments for account corrections and/or adjustments or doc request Meet and/or exceed phone performance standards and requirements Account follow up as needed Minimum average of 50 customer interactions per day In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions. Special projects Assimilate into the Advanced Financial Company Commitment to Excellence culture through understanding, supporting and participating in all elements of Commitment to Excellence. Demonstrate working knowledge of the service standards. Regular attendance in conformance with the standards, which may be established by Advanced Financial Company from time to time, is essential to the successful performance of this position. Qualifications The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation. Must have great communication skills and enjoy helping people Prior customer service and/or call center experience taking inbound calls from customers a plus Experience in banking, loans or mortgage a plus Enjoys answering customer questions and finding them solutions Good computer skills Ability to learn quickly and multitask Punctuality and good attendance are a must Flexibility on schedule Bilingual in Spanish a plus QUALIFICATION STANDARDS Bilingual in Spanish a plus EDUCATION High School graduate or equivalent required EXPERIENCE Minimum one year of customer service and/or call center environment Experience in banking, loans or mortgage a plus Bilingual in Spanish a plus
    $29k-35k yearly est. 3d ago
  • Debt Resolution Specialist - Driven. Dynamic. Results-Oriented.

    Barr Credit Services, a Caine and Weiner Company 3.5company rating

    Service specialist job in Tucson, AZ

    Job DescriptionDebt Resolution Specialist - Driven. Dynamic. Results-Oriented. At BARR Credit Services, a Caine & Weiner Company, we're entering the new year with renewed focus, fresh goals, and a commitment to continued growth. As we look ahead, we're seeking a dedicated and motivated Debt Resolution Specialist to join our team and help shape the future of our recovery efforts. If you're driven, adaptable, and ready to approach each interaction with professionalism and empathy, this opportunity is an excellent fit. In our fast‑paced environment, you'll use your communication and negotiation skills to create effective solutions, support our clients, and contribute to our strong industry reputation. Key Responsibilities: Engage in discussions to understand their unique situations and negotiate payment solutions. Assess financial documents and analyze credit information to determine resolutions. Document and track all interactions and agreements accurately. Follow up on outstanding commitments and maintain relationships with debtors. Work collaboratively with team members to achieve collective goals and share best practices. Requirements What We're Looking For: 1-3 years of experience in debt collections or related fields. Proficient knowledge of debt resolution strategies and regulatory requirements. Exceptional communication and negotiation skills. Strong problem-solving abilities with attention to detail. A results-oriented mindset with a track record of achieving goals. Ability to thrive in a fast-paced, team-oriented environment. Bilingual is a plus! Benefits Why You'll Love Working Here: Fun, energetic office culture-we work hard and celebrate wins Comprehensive training program to set you up for success Career growth in a national company with big plans Competitive pay: Base hourly + commission + bonuses Full benefits package: Health & dental insurance 401(k) Paid vacation Ready to Level Up? If you're ready to bring your energy, experience, and ambition to a team that values performance and personality, apply today and let's grow together!
    $33k-43k yearly est. 12d ago
  • BDC (Business Development Center) Service Agent

    Asbury Automotive Group 4.0company rating

    Service specialist job in Tucson, AZ

    Our BDC (Business Development Center) Service Agents are tasked with managing large amounts of inbound/outbound calls and emails in a timely manner. Identify customer needs, provide information on service appointment availability, partner with the se Business Development, Agent, Development, Business, Service, Service Advisor, Retail, Automotive
    $26k-30k yearly est. 6d ago

Learn more about service specialist jobs

How much does a service specialist earn in Tucson, AZ?

The average service specialist in Tucson, AZ earns between $25,000 and $65,000 annually. This compares to the national average service specialist range of $27,000 to $71,000.

Average service specialist salary in Tucson, AZ

$40,000

What are the biggest employers of Service Specialists in Tucson, AZ?

The biggest employers of Service Specialists in Tucson, AZ are:
  1. Pima County
  2. Service Corporation International
  3. Floor & Decor
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