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Service specialist jobs in Tucson, AZ

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  • Inbound Customer Service Representative

    Afni 4.1company rating

    Service specialist job in Tucson, AZ

    Career paths start at $17.50/hr plus bonuses (includes $17/hr plus a 50 cent on-site differential) with 40 hour work weeks. Why start building your career at Afni? We believe in you and invest in your success! From the very beginning, our coaches and trainers work with you to achieve the goals you set. We've been in business since 1936, so you can be sure the career you start today will still be here tomorrow. What do we offer? A training program and leadership team that believes in you. After training, we offer paid personal time off, paid sick time, health/vision/dental benefits, 401k with matching contributions, and a tuition reimbursement program. What can you expect from your work at Afni? This position is for wireless customer service, so you will be handling mainly inbound calls from people looking for assistance with their wireless accounts. You can also expect stability, encouragement, and a cooperative environment where you can learn, grow, and advance. What do we expect from you as part of this team? You will deliver world-class customer service to inbound callers as well as utilize product knowledge to troubleshoot and solve customer concerns with both empathy and efficiency. Those calls will require processing of orders, updating accounts, updating records, effective multitasking, and strong attention to detail. How can you join the Afnimazing team? You can apply online here, or you can walk in to our office at 7810 E Escalante on Tuesdays or Thursdays between 10 am and 2 pm for an on the spot interview! What are the qualifications to be a Customer Service Representative at Afni? Six months of customer service experience Must be 18 years of age Must have GED or High School Diploma Must be legally permitted to work in the United States
    $17-17.5 hourly 1d ago
  • Customer Service Representative

    Afni 4.1company rating

    Service specialist job in Tucson, AZ

    Career paths start at $17/hr plus bonuses (this includes an hourly base rate of $16.50 and an on-site differential of 50 cents an hour) with 40 hour work weeks. Why start building your career at Afni? We believe in you and invest in your success! From the very beginning, our coaches and trainers work with you to achieve the goals you set. We've been in business since 1936, so you can be sure the career you start today will still be here tomorrow. What do we offer? A training program and leadership team that believes in you. After training, we offer paid personal time off, paid sick time, health/vision/dental benefits, 401k with matching contributions, and a tuition reimbursement program. What can you expect from your work at Afni? This position is for wireless customer service, so you will be handling mainly inbound calls from people looking for assistance with their wireless accounts. This position may also require upselling of items from time to time. You can also expect stability, encouragement, and a cooperative environment where you can learn, grow, and advance. What do we expect from you as part of this team? You will deliver world-class customer service to inbound callers as well as utilize product knowledge to troubleshoot and solve customer concerns with both empathy and efficiency. Those calls will require processing of orders, updating accounts, updating records, effective multitasking, and strong attention to detail. How can you join the Afnimazing team? You can apply online here! What are the qualifications to be a Customer Service Representative at Afni? Six months of customer service experience Must be 18 years of age Must have GED or High School Diploma Must be legally permitted to work in the United States
    $16.5-17 hourly 1d ago
  • Customer Support Representative - $1,000 New Hire Bonus

    Alorica 4.1company rating

    Service specialist job in Tucson, AZ

    Customer Service Representative Terms: Full-time ; Onsite Pay: $17/hr ; $1,000 New Hire Bonus Join Team Alorica At Alorica, we're redefining what it means to be a global leader in customer service and experience one interaction at a time. With Alorica-at-home and locations in 18 countries around the world, we offer endless career opportunities from customer service, training, and tech support, to management, recruiting, and more. And we're proud to say over 70% of our leaders are promoted from within! But that's not all…we also provide a full range of benefits to help our employees achieve financial, emotional, mental, and physical well-being including supporting their own communities through Making Lives Better with Alorica (MLBA). MLBA is our award-winning, in-house non-profit charity that's focused on empowering people through mission-focused work. Job Summary As part of Team Alorica, you'll help our clients by addressing their customers' concerns, providing support, and resolving issues. Responsibilities Assist customers with issues and concerns they are experiencing during the use of the product and/or service Document call-related information for auditing and reporting purposes Maintain and update customer information as necessary Upsell current customers on new or enhanced services Qualifications High school diploma or GED Customer service experience is a plus Strong computer navigational skills Familiarity with Microsoft Office applications (Word, Excel) Excellent oral and written communication skills Exceptional listening/comprehension skills Professional and courteous Customer oriented Work Environment Regular work performed in a climate-controlled, call-center environment Ongoing usage of phone and computer systems Physical Demands Constant sedentary work Benefits Health, dental, and vision coverage/HSA PTO Paid holidays and sick time Optional daily pay or weekly pay 401K retirement plan Leadership programs Paid training and tuition reimbursement Employee discounts program including but not limited to groceries, travel, insurance, phone plans, health and wellness, and pet supplies Employee assistance program Additional voluntary benefits Next Steps Place an application Complete your online assessment Our team will review your application If selected to move forward, our team will follow up directly #AloricaJobs #Tucson #JobSearch DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees in this classification. Equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities.
    $17 hourly Auto-Apply 20d ago
  • Inside Sales/Customer Service Professional

    Fastsigns 4.1company rating

    Service specialist job in Tucson, AZ

    Are you looking for health benefits, generous compensation, paid holidays and vacation, and participation in a monthly bonus program? Feel free to apply to join our team at FASTSIGNS on Speedway in Tucson, AZ. FASTSIGNS is a proven leader in the ever-evolving sign industry. You would bring your skills and experience in sales, customer service, computers, and organization to a company that rewards great attitude and excellent performance. If you have graphic design skills, that's a plus. Your talent will make a positive difference with customers as you assist them in making a statement with their sign projects. Training is provided by FASTSIGNS, and your co-workers are eager to support your efforts as you “learn the ropes.” Our team at FASTSIGNS on Speedway values character, attitude, and teamwork. If you want to be part of a supportive, open, and dynamic environment, forward your resume today. At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities. Are you ready to plan for your future? Discover your next career. Make your statement. Learn more by exploring the positions offered by FASTSIGNS centers. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.
    $49k-83k yearly est. Auto-Apply 60d+ ago
  • Technical Rep - Horizon Spa & Pool Parts

    Leslie's Pool Supplies (DBA

    Service specialist job in Tucson, AZ

    DIVE IN TO A NEW CAREER WITH A LESLIE'S COMPANY: Horizon Spa & Pool Parts, Inc. is a pool and spa parts distributor catering to the repair parts and equipment needs of service, repair, construction, and retail companies nationwide since 1992. We maintain warehouses in Tucson and Memphis and our professional staff conducts the majority of our business over the phone, e-mail, or the Internet. Mission/Job Scope The Technical Sales & Support Representative Level 1 answers inbound sales calls, anticipates client needs, resolves concerns, and provides technical support on our products and services. The Technical Sales & Support Rep will also assist in developing new business opportunities by expanding Horizon's clientele base through outbound calling. Although training is provided to familiarize the candidate with our business model, prior technical field skills and sales skills must be demonstrated. Essential Competencies * Excellent verbal, written, and interpersonal skills. * Professional telephone communication skills and active listening. * Accurate sales order entry from phone and e-mail activities. * Must demonstrate exemplary detailed record-keeping skills. * Ability to work successfully with minimal supervision. * Must demonstrate excellent time management skills. * Persistence, tenacity, and an optimistic attitude. * Drive to exceed customer expectations and contribute ideas to achieve this goal. Qualifications * Familiarity of major industry players along with knowledge of common practices and technologies in the aquatics industry is highly desired. * Three to five years of repair or service experience in the aquatics industry is helpful. * Must develop an awareness and appreciation of Horizon's business philosophy. * Ability and willingness to seize any technical sales opportunities that may present themselves. * Professional telephone communication skills a must. * Persistence, tenacity, an optimistic attitude, and a high energy level are required. * Experience and confidence making outbound sales calls. * A strong history of driving new and current business. * Willingness to be held accountable to performance goals by both teammates and by team leader. Compensation Range: $20.00 - $38.00 Leslie's recognizes a critical component to our continued success is our people. Leslie's is proud to have a culture of inclusion that seeks to celebrate and embrace the different backgrounds and perspectives that help drive our success and support team members in developing and growing with us. We aim to create a workplace where all team members feel welcomed and valued and inspire each other every day. #FieldHiring
    $20-38 hourly 29d ago
  • Member Contact Specialist

    Hughes Federal Credit Union 4.7company rating

    Service specialist job in Tucson, AZ

    In this role, you will be the first to point of contact for members calling into the credit union, providing prompt, accurate, and professional assistance. You will help resolve member inquires, perform account updates and transactions, and refer members to the appropriate departments when needed. Salary: $21.00-$28.00 Per Hour Depending on Experience About Us: Hughes Federal Credit Union is dedicated to providing a positive difference in our members' financial lives. Our commitment to the Tucson community extends beyond our members as we sponsor and support local charities and organizations that promote the financial literacy of future generations. Join our team and see why we have been named a “Best-In-State” credit union, four years in a row! Key Responsibilities: Provide timely and effective assistance to members via phone. Meet established call volume goals. Perform member identifications verification in compliance with policies. Accurately resolve inquires or direct members to appropriate departments. Update member contact information and perform account/loan transactions. Identify and recommend credit union products and services to benefit members. Review and resolve after-hour escalation calls and messages. Assist with daily mail and correspondence distribution. Qualifications: Required: Six months of similar or related experience High school diploma or equivalent preferably Ability to adapt to a fast-paced digital workflow Ability to handle sensitive information with discretion Customer service experience, preferably in financial services Strong communication and problem-solving skills Preferred: Knowledge of credit union services and financial products Bilingual abilities are a plus What We Offer: Generous Paid Time Off Policy Up to 15 days in 1st year of service Paid Time Off increases with tenure VTO (Volunteer Time Off) Up to 16 hours yearly 401(k) plan 7% company match Health, Dental, and Vision Insurance Health Savings Account with Employer Contribution Available Free Vision Insurance Life and Disability Insurance Provided by the Credit Union with Optional Supplemental Coverage Available Competitive Wage and Professional Development Educational Assistance Hughes Federal Credit Union is a background screening, credit check and E-Verify workplace.
    $21-28 hourly Auto-Apply 60d+ ago
  • Customer Service Representative and Dispatcher

    Yellowstone Local 3.9company rating

    Service specialist job in Tucson, AZ

    The Plumber Tucson TrustsYellowstone Local is proud to represent Al Coronado Plumbing, the trusted name in Tucson plumbing. Are you ready to be part of something bigger? Do you feel overlooked in your current role? At Al Coronado Plumbing, we're looking for a Customer Service Representative and Dispatcher to join our dedicated team and truly make an impact. If you're organized, thrive in fast-paced settings, and are ready to step into a role where your efforts are recognized, this could be the perfect opportunity for you. What's in it for You? Competitive Pay: $18 - $22 per hour starting, DOE Weekly Hours: 34 hours per week Opportunity to work with a high-performing and supportive team Set Schedule: Monday and Tuesday: 7 AM - 4 PM (in office) Monday and Tuesday: 4 PM - 8 PM (remote) Wednesday, Thursday, and Friday: 7 AM - 10 AM Why You'll Love It Here Over 40% of our team has been with us for five years or more Strong, values-driven culture built on honesty, respect, and teamwork 4.9-star rating on Google, a testament to both our customer service and employee satisfaction Open-door leadership and opportunities to grow your skills in the trades industry Your New Role As our Part-Time Customer Service Representative and Dispatcher based in Tucson, AZ, you'll be the vital link between our customers and our plumbing technicians. Your day-to-day responsibilities will include: Answering inbound customer calls and scheduling plumbing services efficiently Dispatching technicians to appropriate jobs based on skills and location Providing schedule confirmations, updates, and customer support Supporting management with administrative and clerical tasks Participating in an after-hours on-call rotation Hiring Expectations: Apply today, complete a quick phone screening, and get ready for an interview with our team to discuss your goals and experience. 1-3 years of experience in dispatching and customer service 2 years of experience in administration or the home service industry High school diploma or equivalent Typing speed of at least 45 WPM and proficiency in Microsoft Office Excellent communication, organizational, and multitasking skills Ability to work in a fast-paced office setting and remain seated for extended periods Familiarity with DESCO software (a plus, not required) Al Coronado Plumbing is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, or veteran status. #red
    $18-22 hourly 60d+ ago
  • Customer Service Specialist (CUSTO005799)

    RBC 4.9company rating

    Service specialist job in Tucson, AZ

    SARGENT AEROSPACE & DEFENSE Manage assigned customers and accounts to provide customer service and support, including contract compliance, RFQ's, quotes, order processing, order status, shipment processing, returns, and customer interface with Sales, Engineering, Operations, Quality, and Finance teams. Responsibilities: Excellent Customer service, organization skills, communication skills and relationship management for assigned accounts Order acknowledgement, processing, modifications, and maintenance (contract files) Contract / Order management, and resolution of directed changes, cancellations, terminations, and associated claims. Create and submit quotes to customers and field sales representatives. Conduct proposal reviews and coordinate customer responses via portal / email Strong interpersonal skills and ability to collaborate effectively in cross-functional teams (Engineering, Quality, Shipping, Purchasing, Sales) Troubleshoot and follow up on late customer deliveries including problem solving and reporting on recovery plans (milestone charts, etc.) Support Finance in the resolution of unresolved invoices. Ability to create and manage various Excel spreadsheets. Responsible for creating daily reports for leadership on a weekly basis. Experience with contract management systems including customer portals. Coordinate product returns, repairs, and warranty claims Must be a team player, self-starter, problem solver, and adaptable. Detail-oriented, well organized, and capable of thriving in fast paced environments. Conduct and manage customer calls and onsite visits as needed. Providing order report status and updates. Minimum Qualifications Associate's degree or Equivalent experience Experience, training, and demonstrated performance in the following areas: Sales and customer service Interpersonal skills (oral and written communication, integrity, teamwork, and respectful) Administrative Skills (organizational, time management, planning, problem solving) Experience Using MS Office, MS Excel, ERP Systems and customer portals Contracts administration and contracting including FAR, DFAR, NNPI, ITAR, Import/Export, ISO, SOX Familiarity with sales and support with cross functional technical calls Must be a U.S. Citizen Attendance and punctuality at work are essential functions of this position.\ Preferred Qualifications Experience as a Customer Service Specialist for the Aerospace and Defense Markets Bachelor's or better in General Business. Join the Sargent Legacy in Securing Our Future RBC Bearings Incorporated (NYSE: RBC/RBCP) is a leading international manufacturer of highly engineered precision bearings, components and essential systems for the industrial, defense and aerospace industries. Founded in 1919, the Company is primarily focused on producing highly technical and/or regulated bearing products and components requiring sophisticated design, testing and manufacturing capabilities for the diversified industrial, aerospace and defense markets. RBC currently has 56 facilities, of which 37 are manufacturing facilities in ten countries and the market capitalization is approximately $6.2 billion. In 2015, RBC acquired Sargent Aerospace and Defense. Founded in 1920, Sargent Aerospace & Defense leverages 100 years of expertise as a premier global supplier of precision engineered customized components that directly contributes to the safe operation of countless commercial and military aircraft, rotorcraft, submarines and land based vehicles. At Sargent, our mission is to secure our future by making the challenging a reality. We achieve this by delivering high quality products and services that meet customer requirements and exceed customer expectations through employee development, customer focus and continual improvement. Sargent's continuing investment in people, assets, technology, and process quality ensures excellence and is integral to the company's commitment to customers and their end-users. As we grow, we will continue to root our culture through our core values of Integrity, Respects & Values People, Customer Focus, Teamwork, Results Focus and Continual Improvement. Company Benefits Include: Competitive Compensation Bonus platforms Holidays/Vacation/Sick Time 401k Savings & Investment Plan Tuition Reimbursement Medical/Dental/Vision Plans HSA/FSA Life & Disability Insurance Accident/Hospital/Critical Care Plans Pet Insurance Gym & Rideshare Incentives Legal Insurance/Identity Theft Flexible Schedules 3 & 4-day work week ½ day Fridays Dedication to our core values. Our must haves… Integrity - We do the right thing the right way. Our ideal candidate is ethical, honest in all interactions, delivers good news and bad, and follows through on commitments. Key Skills & Abilities: is fair, credible, confidential, fiscally responsible and accountable for decisions and actions. Respects and Values People - We encourage and bring out the potential of others. Our ideal candidate embraces diversity, recognizes and supports the accomplishments, talents and development of others. Key Skills & Abilities: is committed to the building of strong relationships and creates an environment of trust and mutual respect. Customer Focus - We act with excellence in each and every interaction. Our ideal candidate builds strong internal/external customer relationships, and goes above and beyond to deliver high quality products and services on time, every time. Key Skills & Abilities: is responsive with strong customer service skills, product and job knowledge to provide excellent customer satisfaction. Teamwork - We are better together. Our ideal candidate is inclusive, engaged and collaborative, sharing information, ideas and experiences to accomplish goals, improve decision making and leverage capabilities. Key Skills & Abilities: is a dependable team player, demonstrated through attendance and punctuality, works well with others and has strong communication skills (both oral & written) to keep all stakeholders informed. Results Focus - We focus on the outcome, not the obstacle. Our ideal candidate must have a strong work ethic with a results/performance driven track record in a fast paced, changing and challenging environment. Key Skills & Abilities: is adaptable, works with a sense of urgency and high level of initiative and demonstrates a commitment to quality with attention to detail. Continual Improvement - We encourage and drive innovation. Our ideal candidate must be naturally curious, passionate and never satisfied with the status quo. Key Skills & Abilities: is innovative and has a problem solving mindset that provides and implements CI ideas. EEO/AA/F/M/Vet/Disabled
    $29k-37k yearly est. 13d ago
  • Distribution Ctr Customer Service Coordinator

    Offshore International 4.1company rating

    Service specialist job in Tucson, AZ

    COMPANY: The ILS Company DEPARTMENT: ILS Distribution Center FLSA STATUS: Non-exempt REPORTS TO: Distribution Center Customer Service Team Lead Processes client's shipments and provides day to day customer service. Acts as the liaison between the customers and the warehouse, and ensures all customers' inquiries and requests are answered. Reports to Customer Service Supervisor. ESSENTIAL JOB DUTIES AND RESPONSIBILITIES: Communicates closely with warehouse personnel, customers, and related parties to process inbound materials and ensure processes are followed accordingly, and shipments are processed on time. Investigates customers' inquiries and requests; answers emails, correspondence, and ensures that customers are provided with prompt, courteous, and accurate responses and resolutions. Enters and tracks data specific to customers' needs in the cross docking or warehouse management system; maintains and updates customers' inventory in related systems, provides data to customers at their request. Arranges transportation and tracks expedited shipments; submits bill of ladings to the transportation company. Gathers, sorts, organizes, and records work related information; maintains and archives all records of shipments, meetings, and agreements. Compiles, prepares, and submits to customers, carriers, management, U.S. Customs, Mexican brokers, and other related parties required documentation, including shipment orders, daily reports, invoices, manifests, etc. Submits all U.S. Custom bond related forms and manifests regulated hazmat chemicals to U.S. Customs and all involved parties to comply with regulatory agencies. Submits all final documentation for shipments to Import/Export and Finance departments for invoicing. Performs other related duties as assigned. MINIMUM QUALIFICATIONS (Education, experience, certification): High school diploma. Minimum of two (2) years of experience in a high-pace customer service environment. Two (2) years of experience in a warehouse or logistics environment is preferred. JOB KNOWLEDGE, SKILLS AND ABILITIES: Must be able to communicate professionally, clearly and concisely, orally and in writing. Proficiency in Microsoft Office, Excel, as well as all around technical proficiency. Ability to prioritize multiple tasks. Data Entry, multi-tasking, decision making, problem resolution, basic math skills for converting unit measure and calculating weights and measures for coordinating shipments and truck loads. BENEFITS: Health, Dental, and Vision Insurance Company Paid Life Insurance Company Paid Long Term Disability Insurance 401(k) 401(k) matching Paid Time Off Sign On Bonus Performance Bonus Referral Program Tuition Reimbursement KEY PERFORMANCE INDICATORS: This position offers the opportunity to earn a quarterly performance-based bonus on top of base salary. The bonus is awarded based on the quality of work, process, and safety adherence. WORKING CONDITIONS: This job operates in a clerical, office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. This is a largely sedentary role, however some filing is required. This would require the ability to lift files, open filing cabinets and bending or standing on a stool as necessary. High level of flexibility may be required; must be willing to be on-call or report to work after regular work hours.
    $31k-41k yearly est. Auto-Apply 35d ago
  • Customer Service Assitant

    Workoo Technologies

    Service specialist job in Tucson, AZ

    Our company are actually the only 100% union tag additional benefits business around the world. With a customer foundation that includes over 40,000 unions and also associations globally, our team have actually concentrated on providing both supplementary and irreversible advantages to tireless family members for over 60 years. Daily activities consist of Inbound and also outgoing calls, preparing consultations, performing discussions to participants of unions that request our perks, fundamental pc understanding, finishing the needed documentation, quality control, as well as management advancement. Qualifications: Really good spoken communication skills Have excellent consumer association as well as interaction abilities Upbeat & favorable perspective along with great power Interacts properly with individuals and also groups Maintains really good customer relationships Customer Support and/or Consumer Purchases experience chosen Interacts successfully along with all amounts of administration and employees Team player Legitimately licensed to operate in the USA/Canada/United Kingdom Perks: Total Perks 100% distant job Flexible work routine with choice to work coming from property Weekly wages and performance-based regular monthly bonus offers Opportunity to get a totally free vacation for you and a guest to the Bahamas, Cancun, Sin City, as well as other interesting locations for an annual business convention
    $28k-36k yearly est. 60d+ ago
  • Customer Service Advisor - Migrant Help

    Maximus 4.3company rating

    Service specialist job in Tucson, AZ

    Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care. We are more than just a call centre; we are a vital support line and a compassionate ear for some of the most vulnerable members of our communities, and we are seeking a dedicated Customer Service Advisor to join our team. This is a United Kingdom, Homebased position. You must be living in the United Kingdom, with the correct Right to Work in the UK (British passport/VISA etc.) to be considered for this role. Any applications from outside of the UK will not be considered. This role will be working late shifts - 5 x 7.5 hour days between 12pm - 10pm Monday-Sunday and will work some weekends, which could be 1 Saturday or Sunday or on occasions the full weekend and some bank holidays.. The shifts will be a mixture of these hours and a rota will be provided in advance. 12pm - 8pm 1pm - 9pm 2pm - 10pm. Start date: Monday 19th January 2026. This role is perfect for someone who is passionate about providing help to those who need it most. As a Customer Service Advisor in our contact centre, you will play a crucial role in delivering outstanding service to our service users by handling a high volume of calls, emails, and live chats. Partnering with the esteemed charity, Migrant Help, you will provide essential support to Asylum Seekers, making a significant difference in their lives. 1. Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary. 2. Identify and address safeguarding concerns promptly and effectively. 3. Meet customer service standards and performance goals. 4. Respond to difficult and sensitive cases with empathy, patience, and resilience. 5. Deliver information services across multiple channels (telephone, online, email, and live chat). 6. Resolve service user issues proactively, calmly, and professionally. 7. Offer guidance, tailored recommendations, and signposting to Service Users. 8. Follow established processes and adjust to evolving procedures. 9. Manage confidential information with strict adherence to data protection standards. 10. Proactively seek and address feedback to drive continuous improvement in role. Qualifications & Experience • Experience performing under pressure and handling demanding situations whilst staying calm and patient. • Experience maintaining high levels of accuracy and attention to detail in all tasks. • Experience collaborating with diverse teams to achieve common goals. • Ability to solve complex problems and deliver solutions in a timely manner. • Experience managing multiple tasks efficiently, ensuring deadlines are met and quality is maintained. • Ability to resolve conflict, ensuring a positive outcome. • Ability to work independently, demonstrating initiative and good decision-making skills. • Strong written English skills to accurately input and record service user information. Desirable • Experience working with service users with additional needs and adapting to unique requirements. • Awareness of mental health issues and a passion for further learning and development in this area. Individual Competencies • Ability to maintain composure and effectiveness in challenging and sometimes distressing situations, being able to regain stability following setbacks. • Ability to listen and engage with service users, understanding their needs and replying appropriately. • Ability to show empathy towards other's experiences and emotions. • Clear, effective and engaging communication skills with service users. • A positive approach to fostering an encouraging environment for colleagues and service users. • Proficient using a variety of digital software applications, and openness to learning new technologies. • Ability to prioritise time and tasks to meet deadlines and achieve objectives. • An open approach to embracing diverse perspectives and adapting to new ideas and ways of working. • Ability to adapt to changing environments and needs, being flexible and resilient in situations. • Ability to demonstrate the Maximus Values by showcasing integrity, taking accountability for actions and decisions, and upholding high ethical standards. Desirable • Possess cultural awareness, with the ability to respect and interact with people from diverse backgrounds. EEO Statement Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post. We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process. Minimum Salary £ 25,185.00 Maximum Salary £ 25,185.00
    $28k-35k yearly est. 9d ago
  • Community & Workforce Specialist II - Veterans Center

    Pima County 3.5company rating

    Service specialist job in Tucson, AZ

    SummaryDepartment - Community Resources & Workforce DevelopmentJob Description Job Type: Classified Salary Grade: 6 Pay Range Hiring Range: $20.83 - $24.47 Per Hour Pay Range: $20.83 - $28.11 Per Hour Range Explanation: Hiring Range is an estimate of where you can receive an offer. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience, education, licenses, training, and internal equity. Pay Range is the entire compensation range for the position. THIS IS A RECURRING GRANT-FUNDED POSITION. The Community and Workforce Specialist II position encompasses case management by assisting job seekers that may have barriers to employment. Duties include but are not limited to guiding individuals such as veterans and those seeking apprenticeship opportunities to obtain employment. This role is responsible for offering career pathway assistance through training, support services, and connection to community resources. This grant funded position is housed at the Pima County One Stop, Kino Veteran's Center, and is an 8:00 am - 5:00 pm Monday - Friday position with some weekend work required. Essential Functions: As defined under the Americans with Disabilities Act, this classification may include any of the following tasks, knowledge, skills, and other characteristics. This list is ILLUSTRATIVE ONLY and is not a comprehensive listing of all functions and tasks performed by incumbents of this class. Work assignments may vary depending on the department's need and will be communicated to the applicant or incumbent by the supervisor. Participates in the day-to-day operational and support activities of a specialized, complex functional program or work unit within the Community & Workforce Development Department; Provides direct services urgently and compassionately to Community & Workforce Development clients, which may include working with clients via phone, email, online, or in person, including collaboration with other agencies and organizations to maximize resources and services; Assesses the needs of community members and provides guidance on appropriate resources based on individual needs; Matches qualified candidates with resources, coaching, or support related to employment, education, or financial assistance; Represents the program or work unit at community events and in meetings with County personnel and/or community partners; Provides administrative and other support essential to the completion of program or work unit objectives, including mentoring and leading staff and volunteers in specialized program activities; Provides input to management in the development of program goals and objectives; Manages and maintains accurate records of program participants and their progress; Responsible for other duties as assigned in support of the overall goals and functions of both the Community & Workforce Development Department and Pima County. Minimum Qualifications: Associates degree from an accredited college, university or technical school in management, public or business administration or a field related as determined by the department head at the time of recruitment AND one year of professional experience in health, customer service, human services, or a closely related field. OR: One year of experience with Pima County as a Community and Workforce Specialist I or similar Pima County position, as determined by the department head at the time of recruitment. (Relevant experience and/or education from an accredited college or university may be substituted.) Qualifying education and experience must be clearly documented in the "Education" and "Work Experience" sections of the application. Do not substitute a resume for your application or write "see resume" on your application. Preferred Qualifications: (Be specific in describing your experience in your application. Ensure the descriptions provided illustrate your competencies, specifically addressing the required and preferred qualifications.): Minimum one (1) year of experience working with job seekers helping with employment services, support services, and community resources. Minimum one (1) year of experience working with veterans. Minimum one (1) year of experience working with apprenticeship programs or in industries aligned to apprenticeship programs. Minimum one (1) year of experience with data entry related to employment services programs. Experience using Microsoft Office. Selection Procedure: Pima County Human Resources Department reserves the right to admit to the selection process only those candidates that meet the minimum qualifications. All applications will be assessed based on an evaluation of the listed education and experience. The hiring authority will interview and select the successful candidate from a referral list provided by Human Resources. Additional assessments/testing may be required as part of the selection process. Supplemental Information: Licenses and Certificates: Valid driver license is required at time of application. Valid AZ driver license is required at time of appointment. The successful applicant will be subject to a 39-month DOT Motor Vehicle Record review to determine applicant's suitability to operate county vehicles in accordance with Pima County administrative procedures. Failure to obtain and maintain the required licenses and certifications shall be grounds for termination. Any offer of employment resulting from this recruitment is contingent upon Fleet Services' review and approval of the candidate's driving record. Special Notice Items: Some positions may require completion of a satisfactory personal background investigation by the court or law enforcement agencies, due to the need for access to County Attorney and Court facilities, records, and communication systems. The County requires pre-employment background checks. Successful candidates will receive a post-offer, pre-employment background screening to include verification of work history, education, and criminal conviction history. A prior criminal conviction will not automatically disqualify a candidate from employment with the County. Physical/Sensory Requirements: Physical and sensory abilities will be determined by position. Working Conditions: Working conditions will be determined by position. EEO Information: Pima County Government is an Equal Employment Opportunity employer. We are committed to an inclusive and diverse workforce and will not discriminate in employment opportunities or practices on the basis of race, color, religion, national origin, age, disability, gender, sexual orientation, kinship, political interest, or any other characteristic protected by law.
    $20.8-24.5 hourly Auto-Apply 13d ago
  • Customer Service Administrator

    Rigo Pest Prevention

    Service specialist job in Tucson, AZ

    Working in professional Pest Management is so much more than controlling pest problems. It also builds customer relationships and educates them on reducing pest problems in their homes or businesses. You don't need any prior experience to work at RIGO PEST. We offer comprehensive training programs incorporating one-on-one mentorship and on-the-job learning to ensure you have all the knowledge necessary to perform the job well. Requirements A high school diploma or G.E.D. A genuine desire to learn the pest control business A stable work history Solid communication skills Strong computer skills Primary Responsibilities Answer inbound phone calls dispatching sales and service calls Communicate solutions and expectations to customers. Complete data entry to support customer inquiries Assist the Office Manager and administrative team as needed Perform outbound activity to collect payment on all past-due accounts Master software systems like Pest Routes, Trello, and Monday Successful candidates will have the capacity to excel in the following areas: Be polite and helpful over the phone Communicate clearly and fluently Be patient and resilient with team members and customers Work on several things at once - for example, talk to the customer, find information on the computer, and input data. Stay calm under pressure and work to meet objectives Keep a pleasant demeanor when dealing with complaints and difficult situations Learn and master procedures and customer support software packages Customer Relations When working with a customer, office administrators represent RIGO PEST. You must be polite, professional, and friendly. Customers are sometimes distressed by their pest problems or frustrated due to missed appointments or treatments that did not effectively eliminate their pest issues. Staff must be courteous, tactful, and clear when communicating pest management solutions to customers. Teamwork Our administrative and technical staff work together as a team, treating each other respectfully and putting the team's needs over their own. Administrators must be flexible and anticipate that their schedules could be interrupted if management determines that help is needed elsewhere. Friendly, respectful communication is a must to ensure effective teamwork. Attention to Detail Office staff must pay careful attention to details. Customer account data must be managed carefully and accurately to ensure effective pest service treatments can be effective. View all jobs at this company
    $29k-38k yearly est. 60d+ ago
  • Property Operations Specialist - Data Analyst

    RTX

    Service specialist job in Tucson, AZ

    Country: United States of America Onsite U.S. Citizen, U.S. Person, or Immigration Status Requirements: U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract. Security Clearance: None/Not RequiredJob Description At Raytheon, the foundation of everything we do is rooted in our values and a higher calling - to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today's mission and stay ahead of tomorrow's threat. Our team solves tough, meaningful problems that create a safer, more secure world. As a Property Operations Principal Specialist, you will be on a team of data analysts and system experts responsible for conducting performance statistical analysis, creating and maintaining dashboards, and delivering customized, actionable insights through data reporting. You will be involved in the development, implementation, and optimization of performance metrics to evaluate key Property Management processes and outcomes, ensuring alignment with government property regulations and objectives. This position is offered in the following locations: McKinney, TX Tucson, AZ Indianapolis, IN Andover MA Aurora, CO What You Will Do Deliver technical solutions to a wide range of difficult problems, conducting performance statistical analysis, creating and maintaining dashboards, and delivering actionable insights through data reporting. Develop, implement, and optimize performance metrics to evaluate key Property Management processes and outcomes, ensuring alignment with government regulations and objectives. Collaborate with cross-functional teams to understand data needs and deliver tailored reporting solutions. Design and develop interactive, user-friendly dashboards using advanced data visualization tools (Tableau) to track and report key performance indicators (KPIs) relevant to Property Management and compliance. Establish and enforce data quality standards to ensure the integrity, accuracy, and consistency of all property-related data reported to stakeholders. Identify trends, anomalies, and opportunities through statistical analysis of property data, presenting insights to management to inform strategic decisions and enhance operational efficiency. Prepare and deliver periodic reports, ensuring that timely, relevant insights are communicated effectively to management leadership and stakeholders. Implement automated reporting processes to streamline data collection, analysis, and reporting workflows, ensuring efficient use of resources and minimizing manual intervention. Ensure compliance with government data governance standards, privacy regulations, and security protocols to safeguard sensitive information. Collaborate with technology teams to develop system solutions including prioritizing and addressing system issues and necessary enhancements to drive operational efficiencies and effectiveness. Qualifications You Must Have Typically requires a Bachelor's and a minimum of five (5) years prior relevant experience, or an Advanced Degree in a related field and a minimum of three (3) years' experience. Experience with (SQL), data analysis, database architecture, and or creating dashboards using advanced data visualization tools (e.g., Tableau, Power BI). U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract. Qualifications We Prefer Preferred degree in Business Analytics, Information Technology, or Data Science Excellent communication skills with the ability to effectively present complex data insights to leadership and stakeholders. Strong analytical and problem-solving skills, with the ability to identify trends and opportunities for operational improvement. Self-Starter requires minimal supervision, as well as the ability to manage priorities. Ability to independently troubleshoot issues. Experience working with cross-functional teams, including Logistics, Digital Technology, Finance, and Contracts. Experience collecting and documenting system requirements and business processes. Experience writing test cases and system testing. High level of proficiency using Microsoft Office applications, including Excel, Word, PowerPoint, Visio, Power Automate, and Power Apps. Knowledge of and experience with SAP, BusinessObjects, Alteryx, Snowflake, Tableau, and Power BI. Experience with property management systems, government regulations, and compliance monitoring. Knowledge of data governance, privacy regulations, and security protocols in the context of sensitive data. Six Sigma/CORE certification (or equivalent). What We Offer Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Trust, Respect, Accountability, Collaboration, and Innovation. Not Relocation Eligible - Relocation assistance not available Learn More & Apply Now! Please consider the following role type definitions as you apply for this role. Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products. We Are RTX As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote. The salary range for this role is 82,000 USD - 164,000 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills.Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance.This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window. RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act. Privacy Policy and Terms: Click on this link to read the Policy and Terms
    $36k-57k yearly est. Auto-Apply 60d+ ago
  • STAR Village Operations Specialist II

    Primavera Jobs

    Service specialist job in Tucson, AZ

    DUTIES AND RESPONSIBILITIES (Work assignments may vary depending on the department's needs and will be communicated to the applicant or incumbent by the leadership): · Staff must be comfortable working outdoors in various weather conditions, including heat, rain, and wind. · They should be able to function effectively in a moderately noisy and fast-paced outdoor setting. · Staff are expected to walk the site regularly, stand for extended periods, and lift supplies as needed. · Ensure compliance with all operating policies, program rules, and contractual obligations in alignment with Primavera standards and partner agency requirements. · Assist with referrals and intakes and coordination of volunteers, interns, and other support staff on site. · Maintain a visible, supportive on-site presence during assigned shifts, including perimeter checks at least every two hours and completing the proper tracking logs. · Provide training, guidance, and support to program interns and volunteers in collaboration with the Program Manager, including during crisis situations. · Uphold and model trauma-informed, gender-responsive practices, especially in conflict de-escalation and resident engagement. · Monitor adherence to community agreements and respond promptly to violations or safety concerns. · Document incidents, resident concerns, and shift activities in daily logs and ensure accurate intake entry and tracking in ServicePoint/HMIS and other systems. · Coordinate with service providers and ensure appropriate site access and support for external partners. · Oversee camp inventory and supplies, including weekly/monthly tracking and coordination with Philanthropy Services for donations and sack lunch assignments. · Attend regular 1:1 check-ins, monthly team meetings, and conduct monthly house meetings. · Support basic site upkeep and report maintenance or safety concerns to the appropriate departments. · Ensure compliance with food handling, health, and safety regulations in coordination with maintenance and leadership. · Foster a respectful and inclusive environment for all residents, staff, and volunteers. · Maintain confidentiality of all participants, staff, and volunteer information across all Primavera programs. · Represent Primavera positively in all interactions with residents, volunteers, and the public. · Attend agency-wide and team meetings, training, and professional development sessions as required. · Perform other duties as assigned by leadership. KNOWLEDGE, SKILLS, AND ABILITIES: · Certification in non-violent de-escalation techniques, or willingness to obtain through Primavera-provided training. · Excellent verbal, written communication abilities, and strong conflict resolution skills. · Demonstrated ability to work effectively in emotionally challenging situations and with individuals from diverse cultural backgrounds. · Self-motivated, highly organized, and capable of meeting deadlines in a fast-paced environment. · Proficient in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint) and general computer literacy. · Able to work both independently and collaboratively as part of a rotating team. · Skilled in prioritizing tasks, managing multiple responsibilities, and coordinating with team members. · Experience in planning, organizing, and executing projects with minimal supervision. · Strategic thinker with sound judgment and the ability to make informed decisions. · Proven leadership qualities, conflict management, and fostering a positive team culture. · Strong understanding of health and safety compliance standards. MINIMUM QUALIFICATIONS: · High school diploma or equivalency · Minimum of one year of experience working with individuals experiencing mental health challenges, substance use, housing insecurity, or relevant lived experience. · Commitment to trauma-informed care, harm reduction principles, and equity. · Proficiency in computer systems and software, including databases and Microsoft Office Suite · Flexibility to work evenings and weekends as needed to meet program demands · Reliable transportation, valid driver's license, and current vehicle registration. · Food Handling Certification · First Aid and CPR Certification · Level 1 Fingerprint Clearance Card PREFERRED QUALIFICATIONS: · Bilingual (English/Spanish) · Two years of experience working with people experiencing mental health concerns, substance use, housing insecurities, or lived experience. · Knowledge of ServicePoint (HMIS) systems to easily transition into position. PHYSICAL ENVIRONMENT/CONDITIONS: · Comfortable working in various weather conditions, including heat, rain, and wind. · Ability to work in a moderately noisy, fast-paced outdoor environment. · Ability to walk around the site regularly, standing for extended periods, and lifting supplies up to 25lbs. · Ability to travel to off-site locations for meetings, training, or program support. · Sufficient visual acuity and hand dexterity to manage data entry, review reports, and operate computer systems effectively. This is intended to indicate the basic nature of the position and examples of typical duties that may be assigned. It does not imply that all positions within the job description perform all the duties listed, nor does it necessarily list all possible duties that may be assigned. Successful candidates will be able to perform the essential functions of the position, with or without reasonable accommodation. The Primavera Foundation is committed to a discrimination-free workplace and to providing equal employment opportunities (EEO). No employees and applicants for employment will be discriminated against because of race, color, creed, religion, gender, gender identity, gender expression, actual or perceived sexual orientation, national origin, age, pregnancy, mental or physical challenging condition, marital or family status, amnesty, political affiliation, status as a covered veteran, or other protected characteristic in accordance with applicable federal, state, and local laws.
    $36k-57k yearly est. 60d+ ago
  • Pool Operation Specialist

    Casino Del Sol 4.1company rating

    Service specialist job in Tucson, AZ

    Pool Operations Specialist Department: Facilities Job Summary: Performs a wide variety of skilled tasks related to the maintenance and repair of all swimming pool and spa facilities and equipment. Duties and Responsibilities (specific areas of responsibility include but are not limited to): Maintains pool and spa in accordance with departmental standards as well as applicable laws and regulations. Maintains, troubleshoots, repairs, and replaces such items as filters, pumps, and underwater lights. Maintains the water system for the pool and spa by performing tasks such as testing the water for chlorine content, pH factor, and combined chlorine and temperature control. Maintains and refills the chemical feed system. Performs regularly scheduled maintenance on all pool and spa equipment. Responds to after-hours emergency calls, as needed. Responds to complaints promptly and effectively. Maintains maintenance records as required by pertinent regulations. Prepares regular status reports related to pool conditions and submits to supervisor. Assists with ordering, receiving, and storing pool and spa and related supplies. Operates and maintains mechanical equipment safely and correctly; operates a department vehicle to transport supplies or conduct related business, as required. Operates hand and power tools safely and correctly to accomplish assigned duties. Assists with conducting a regular inventory of supplies and equipment. Assists with establishing emergency procedures for accidents and related issues. Assists in the closing of the pool, as necessary. Performs routine custodial duties as required to maintain the facilities in a clean and safe condition. Provides courteous and cordial service to team members, guests, and vendors. Performs other job-related duties as assigned. Knowledge, Skills, and Abilities: Knowledge of equipment, materials, terminology, and methods used to maintain and operate pools and spas. Knowledge of the principles and practices of pool and spa maintenance and repair. Knowledge of standard pool and spa safety precautions and procedures. Knowledge of pool controls and safety devices, including Material Safety Data Sheets. Knowledge of electrical maintenance, including installation of all sizes of motors, and automatic starting equipment. Knowledge of occupational hazards and necessary safety precautions. Knowledge of pool and spa sanitation and chlorination systems. Knowledge of departmental and the Entertainment Enterprise Division's internal controls, policies, and procedures as well as applicable laws and regulations. Knowledge of basic record-keeping techniques. Knowledge of modern custodial methods and use and care of cleaning materials and equipment. Skill in the programming and maintenance of pool and spa equipment. Skill in caring for and using hand tools and equipment necessary to perform various electrical repair tasks such as volt meters and volt ohm meters (VOM). Skill in locating and repairing defects in electrical systems and pool equipment. Computer proficiency with Microsoft Outlook. Organizational, planning, and time management skills. Good communication and interpersonal skills. Ability to effectively handle pool and spa related emergencies and troubleshoot. Ability to effectively handle pool and spa related emergencies and troubleshoot. Ability to use hand and power tools safely and correctly. Ability to diagnose problems and make recommendations. Ability to properly install motors and pumps. Ability to repair and maintain pumps, filters, and related mechanical equipment. Ability to repair and replace damaged parts and equipment. Ability to maintain the proper chemistry of pool and spa water. Ability to make estimates of materials required. Ability to read and interpret pertinent regulations. Ability to safely and correctly operate and maintain mechanical equipment. Ability to maintain records and prepare reports. Ability to perform the general custodial duties needed to maintain buildings and grounds in a clean and safe condition. Ability to use graphic instructions such as blueprints, schematic drawings, layouts, or other visual aids. Ability to effectively communicate and work cooperatively with other team members, guests, and vendors. Ability to establish and maintain effective relationships. Ability to meet deadlines and work effectively under stressful conditions. Ability to push, pull, and turn a tool cart (maximum weight up to 300 pounds) and wear fitted tool belt (maximum weight up to 20 pounds), with or without a reasonable accommodation. Ability to move heavy objects (50 pounds or more) long distances (more than 20 feet), with or without a reasonable accommodation. Ability to work independently in the absence of supervision. Ability to understand and follow verbal and written directions. Ability to make mathematical computations pertinent to the position. Ability to work outdoors in a variety of weather conditions. Ability to work in small, cramped areas such as equipment enclosures. Ability to travel across rough, uneven, or rocky surfaces. Ability to withstand exposure to dust, noise, fumes, high voltage, and toxic materials. Ability to do heavy lifting, bend, stoop, kneel, crawl, walk, and stand for prolonged periods of time. Minimum Qualifications: High school or General Equivalency Diploma AND one (1)year experience in commercial/industrial pool and spa maintenance. Must possess or obtain Pima County pool certification or National Swimming Pool Foundation Certification as a Pool and Spa Operator within six (6)months of employment. Computer proficiency with Microsoft Outlook. Must be able to work any shift, weekends, holidays, special events, and overtime, as needed. Must have employment eligibility in the U.S. Possess a Valid driver's license Must be able to obtain, maintain, and retain a valid non-gaming license. Preferred Qualifications: First Aid certification. Certified Professional Rescuer (CPR) Certification
    $31k-40k yearly est. 23h ago
  • Wealth Management Client Associate (FP)

    Bank of America 4.7company rating

    Service specialist job in Tucson, AZ

    Tucson, Arizona **To proceed with your application, you must be at least 18 years of age.** Acknowledge Refer a friend **To proceed with your application, you must be at least 18 years of age.** Acknowledge (********************************************************************************************************** **:** Merrill Wealth Management is a leading provider of comprehensive wealth management and investment products and services for individuals, companies, and institutions. Merrill Wealth Management is one of the largest businesses of its kind in the world specializing in goals-based wealth management, including planning for retirement, education, legacy, and other life goals through investment advice and guidance. Merrill's Financial Advisors and Wealth Management Client Associates help clients pursue the life they envision through a personal relationship with their advisory team committed to their needs. We believe trust comes from transparency. Our trusted advisory teams are equipped with access to the investment insights of Merrill coupled with the banking convenience of Bank of America. Merrill is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Merrill, we empower you to bring your whole self to work. We value diversity in our thoughts, business, and within our employees and clients. Our Wealth Management team represents an array of different backgrounds and bring their unique perspectives, ideas and experiences, helping to create a work community that is culture driven, resilient, results focused and effective. **Job Description:** This job is responsible for providing client service support to potentially multiple Financial Advisors (FAs). Key responsibilities include supporting enterprise strategic objectives, operational excellence goals, and client advocacy within the FA's business, while customizing solutions based on their specific needs. Job expectations include serving as the most frequent point of contact within Merrill to address all service needs of their clients. **For internal employees; participation in a work from home posture does not make you ineligible to post, however, may require to meet the workplace excellence policy.** **Responsibilities:** + Provides excellent Client Service to the bank's clients through educating them on all of the bank's service and banking offerings + Ensures timeliness, accuracy, and completeness in client materials and follows up on all client and Financial Advisor (FA) requests + Assists with ensuring practices are in alignment with the bank's policies and procedures to support operational excellence, protect the bank's clients, and manage risk + Identifies, deepens, and maintains client relationships through emphasizing the bank's offerings and promoting incorporation of banking into day-to-day practices, while communicating outputs to the FA + Supports day-to-day team activities and needs including covering roles in times of absence or seasonal need increases, while leading with a client first mindset **Skills:** + Account Management + Client Management + Customer and Client Focus + Issue Management + Oral Communications + Business Development + Client Solutions Advisory + Pipeline Management + Prioritization + Administrative Services + Emotional Intelligence + Referral Identification + Written Communications + Bilingual Spanish Preferred **Minimum Education Requirement:** High School Diploma / GED / Secondary School or equivalent **Shift:** 1st shift (United States of America) **Hours Per Week:** 37.5 Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates. View your **"Know your Rights (************************************************************************************** "** poster. **View the LA County Fair Chance Ordinance (************************************************************************************************** .** Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy ("Policy") establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. Should you be offered a role with Bank of America, your hiring manager will provide you with information on the in-office expectations associated with your role. These expectations are subject to change at any time and at the sole discretion of the Company. To the extent you have a disability or sincerely held religious belief for which you believe you need a reasonable accommodation from this requirement, you must seek an accommodation through the Bank's required accommodation request process before your first day of work. This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.
    $35k-42k yearly est. 27d ago
  • Call Center - Scheduling Specialist

    MHC Healthcare 3.8company rating

    Service specialist job in Marana, AZ

    MHC Healthcare is seeking a bilingual Scheduling Specialist to join our Call Center team at the MHC Marana Main Health Center, located in the heart of Marana, AZ. Option to work from home (virtual) may be available once trained and meeting established productivity standards. The Scheduling Specialist is responsible for supporting health center operations by answering incoming patient telephone calls, scheduling appointments for patients, routing calls to appropriate departments, documenting messages, and providing general information to callers. MHC Healthcare is a Federally Qualified Community Health Center (FQHC), with 17 sites in Tucson and Pima County. MHC Healthcare is building a world-class integrated health care system that is committed to caring for special populations, and focused on improving health outcomes for our patients. This position may be qualified to work from home (virtual), based on meeting established productivity standards. Must reside in Arizona to be employed in this position. The following qualifications are required: * High school diploma or equivalent * Bilingual (English/Spanish) * The following qualifications are preferred: * Experience answering a multi-line phone system * Call center experience Equivalent combination of education and experience may be considered if applicable and must be directly related to the functions and body of knowledge required to successfully perform the job. This position has the following supervisory responsibility: * Does not direct or supervise others. The ideal candidate will also possess the following knowledge, skills, and abilities: * Excellent customer service, organizational, and communication skills with emphasis on responsiveness, building trust, mutual respect, and courtesy. * Ability to work in a culturally diverse environment. * Ability to work under stressful situations. * Ability to multi-task. * Computer proficient. * Detail oriented and aptitude for learning new skills. * Excellent telephone etiquette and communication skills. * Ability to express empathy and compassion to patients. * Ability to accept and make calls at a workstation. * Duties and Responsibilities: * Answers incoming telephone calls in a timely manner and routes calls to appropriate departments. * Schedules patient appointments and resolves issues to ensure appointments are scheduled appropriately according to procedures. * Fills daily schedules for providers and all scheduling resources. * Documents messages for providers and staff in the Electronic Medical Records (EMR) system and routes messages to appropriate employees in a clear and concise manner. * Maintains strict patient confidentiality and protects clinic operations by following protocol for release of information while complying with all legal and HIPAA requirements. * Obtains and manages accurate health insurance data and relevant patient demographic information. * Conducts next-day reminder appointment confirmation calls to patients. * Participates in meetings, education and in-service training as required. * Performs other related duties as assigned. Benefits: MHC Healthcare's vision is to be the premier provider and employer in community health. To support our mission and vision in our community, MHC Healthcare believes health and well-being must start at home. Therefore, employees have many opportunities to care for our own health and wellness with benefits such as: * Medical, Dental, and Vision * 403(b) with employer contribution * Short-term disability and other benefits * Paid time off including 11 holidays plus vacation and sick leave accrual * Paid bereavement, jury duty, and community service time * Employee discount for medical services ($500 per year for full-time) * Education reimbursement ($3,000 per year for full-time) Marana Health is committed to providing equal employment opportunities to all individuals, including those with disabilities and pregnancy-related conditions. If you require a reasonable accommodation to apply for a position or to participate in the interview process under the Americans with Disabilities Act (ADA) or the Pregnant Workers Fairness Act (PWFA), please contact our Human Resources Department at ************
    $35k-42k yearly est. 60d+ ago
  • 122 - AJ's Fine Foods Cheese Specialist - Tucson

    Bashas' Talent Acquisition

    Service specialist job in Tucson, AZ

    AJ's Cheese Specialist will own the cheese program in their store! This position will be the highlight of the shopping experience, providing samples, exploration, and entertaining solutions for our guests. The role will execute day-to-day operations for our artisan cheese program and be responsible for driving and growing sales. Provide inspired hospitality! Responsibilities: A Cheese Specialist is a responsible, friendly person who can safely work in a fast-paced environment and provide excellent customer service. A Cheese Specialist 's responsibilities include: *Engages with & educates our guests about artisan cheese while providing inspired hospitality. Maintains a thorough understanding of various cheese types, origins, flavor profiles, and aging processes. 2. *Maintains an inspired cheese department with attention to detail. a. Ensures cleanliness, signage, selection, and cross merchandising. Support promotions through merchandising, pricing, product sampling and signage. b. Creates and maintains first-rate store conditions by sustaining excellent in-stock conditions and facing standards of cheese set, olive bar and cracker/condiment displays. c. Maintains cheese core set, seasonal variety, and store specific items. d. Executes cross-merchandising displays as planned. 3. *Plans and maintains an active sampling program that includes 2-3 scheduled samplings each week during peak hours. a. Partners with Cellar Masters on weekly wine and cheese pairings and annual events. 4. *Responsible for purchasing, receiving, stocking, product rotation, and maintaining appropriate product levels to drive sales and minimize shrinkage. 5. *Participates in quarterly vendor presentations and contributes feedback to cheese selection. 6. *Ensures all safety and sanitation processes are followed throughout the department and maintains a clean and organized backstock & production area. 7. *Responsible for completing cheese inventory each period. 8. *Supports Bistro Department Team Leader in all relevant tasks and assignments, and performs other duties and tasks as assigned. Employees may occasionally experience the following physical demands for an extended period: Standing, Sitting, Lifting + Stocking (Up to 50 lbs.), Pushing, Keyboarding, Telephone Use, Walking, Bending Perks & Benefits Competitive compensation, paid weekly Retirement Benefits Medical, dental, and vision insurance for yourself and eligible dependents Tuition Reimbursement for qualified courses Scholarship opportunities for continued education Store discount programs (10% off household groceries) Fun work environment where you have the opportunity to nourish your community. Must be 18 years of age. Must be 21 years of age for any position that serves alcohol. For Internal Transfers/Promotion/Rehire Candidates: Your current leader must recommend that you apply for this position and provide an endorsement upon request from HR. You may be asked to accept a part-time position if that is the only position available Rehires must be approved by an HRBP
    $22k-29k yearly est. Auto-Apply 60d+ ago
  • Customer Support Representative - $1,000 New Hire Bonus

    Alorica Inc. 4.1company rating

    Service specialist job in Tucson, AZ

    Customer Service Representative Terms: Full-time ; Onsite ; Must live within 25 miles from 1650. S. Research Loop Tucson, AZ Pay: $17/hr ; $1,000 New Hire Bonus Join Team Alorica At Alorica, we're redefining what it means to be a global leader in customer service and experience one interaction at a time. With Alorica-at-home and locations in 18 countries around the world, we offer endless career opportunities from customer service, training, and tech support, to management, recruiting, and more. And we're proud to say over 70% of our leaders are promoted from within! But that's not all…we also provide a full range of benefits to help our employees achieve financial, emotional, mental, and physical well-being including supporting their own communities through Making Lives Better with Alorica (MLBA). MLBA is our award-winning, in-house non-profit charity that's focused on empowering people through mission-focused work. Job Summary As part of Team Alorica, you'll help our clients by addressing their customers' concerns, providing support, and resolving issues. Responsibilities * Assist customers with issues and concerns they are experiencing during the use of the product and/or service * Document call-related information for auditing and reporting purposes * Maintain and update customer information as necessary * Upsell current customers on new or enhanced services Qualifications * High school diploma or GED * Must live within 25 miles from 1650. S. Research Loop Tucson, AZ * Customer service experience is a plus * Strong computer navigational skills * Familiarity with Microsoft Office applications (Word, Excel) * Excellent oral and written communication skills * Exceptional listening/comprehension skills * Professional and courteous * Customer oriented Work Environment * Regular work performed in a climate-controlled, call-center environment * Ongoing usage of phone and computer systems Physical Demands * Constant sedentary work Benefits * Health, dental, and vision coverage/HSA * PTO * Optional daily pay or weekly pay * 401K retirement plan * Leadership programs * Paid training and tuition reimbursement * Employee discounts program including but not limited to groceries, travel, insurance, phone plans, health and wellness, and pet supplies * Employee assistance program * Additional voluntary benefits Next Steps * Place an application * Complete your online assessment * Our team will review your application * If selected to move forward, our team will follow up directly #AloricaJobs #Tucson #JobSearch DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees in this classification. Equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities.
    $17 hourly Auto-Apply 57d ago

Learn more about service specialist jobs

How much does a service specialist earn in Tucson, AZ?

The average service specialist in Tucson, AZ earns between $25,000 and $65,000 annually. This compares to the national average service specialist range of $27,000 to $71,000.

Average service specialist salary in Tucson, AZ

$40,000

What are the biggest employers of Service Specialists in Tucson, AZ?

The biggest employers of Service Specialists in Tucson, AZ are:
  1. Floor & Decor
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