Post job

Service specialist jobs in Union, NY

- 196 jobs
All
Service Specialist
Customer Service Representative
Patient Service Specialist
Service Representative
Mortgage Service Specialist
Customer Representative
Operations Specialist
Representative
Service Associate
Customer Service Associate
Player Services Representative
Customer Service Reprensentative
  • Patient Service Specialist- Urology-Full Time

    Guthrie 3.3company rating

    Service specialist job in Binghamton, NY

    Troy Community Hospital works with the communities we serve to help each person attain optimal, life‐long health and well‐being. The Patient Service Specialist with the support of Troy Community Hospital will provide the highest quality patient care consistent with Guthrie's Vision of Improving Health through Clinical Excellence and Compassion; Every Patient. Every time. As a first point of contact for most patients, the Patient Service Specialist provides direct, daily operational support in a manner consistent with Troy Community Hospital's Service Excellence Standards. The Patient Service Specialist will continually demonstrate Patient Centeredness, Teamwork, and Excellence in the daily performance of their duties. This position requires the ability to be self‐motivated, flexible, punctual, detail oriented, have good time management skills and have excellent communication skills. Education, License & Cert: High School diploma/GED required. Graduation from a Medical Office Assistant school preferred. Experience: Demonstrated customer service commitment in a fast‐paced environment with a minimum of 1 year experience in a customer service related field preferred. Medical office experience and knowledge of medical terminology preferred. Must have good keyboarding skills; be comfortable with computers, and learning new applications. Essential Functions: All Positions 1. Responsible for greeting Every Patient in a courteous, professional, and timely manner Every Time. 2. Responsible for answering telephones in a friendly and efficient manner in conjunction with Guthrie's Telephone Standards. Screens telephone calls, takes messages and provides information. 3. Performs liaison duties between patients, physicians, hospital staff, organizational departments, etc., keeping the departments fully aware of all necessary information. Keeps patients informed of any delays. 4. Adheres to departmental and organizational policies and attends meetings/huddles as required. 5. Requires the ability to prioritize daily tasks simultaneously in a fast‐paced, ever‐changing work environment within a strong team structure. 6. Maintains strict confidentiality related to patient health information in accordance with HIPAA compliance. Scheduling Functions 1. Responsible for scheduling and maintaining all patient appointments electronically. 2. Schedules exams via telephone and gives various instructions for different scans. 3. Verifies patient information at time of scheduling. Assigns B# / MRN to new patients. 4. Completes pre‐registrations via telephone for scheduled appointments. 5. Inform patient of financial responsibility at time of scheduling. 6. Responsible for editing appointment schedule at physician's request with administrator approval. 7. Complete various types of insurance forms, pre‐certifications and referrals. 8. Contact referring physician for obtaining referral. 9. Various secretarial duties may be required. 10. Directs calls regarding patients' exams, status, or results to appropriate personnel. Image Library Functions 1. Responsible for Image/ CD tracking of outside images, filing of x‐ray jackets and CDs, multiple EPIC and PACS functions, digitizing and downloading of images, importing of CDs, burning CDs, pulling old images for different departments 2. Wait on physicians and patients requesting images when they phone or appear in the department 3. Mail images to other institutions and/ or patients upon request 4. Filing 5. Responsible for maintaining complete and accurate records of received/ sent CDs 6. Responsibility to return mail images brought to this facility for second opinion 7. Must be able to deal with patients, physicians, lawyers, insurance representatives in meeting their needs in a professional manner Other Duties: 1. Provides support to the supervisor, manager and/or lead, providers, billing, clinical staff and most importantly the patients. 2. Responsible to report any areas of concern to supervisor, manager or lead and provides support in dealing with complex issues. 3. Stays current and learns new skills as needed to perform all aspects of position. 4. Required to do all yearly mandatory training modules as well as any other training required of the job. 5. Performs testing and monitoring of electronic system upgrades. 6. Assist in training of all employees as assigned. 7. Sorts workload in order of importance and maintains flexibility to handle emergencies as they arise. 8. Sort mail, as needed. 9. Research returned mail for the Guthrie Medical Imaging Dept and provide appropriate feedback to users. 10. Assists with and completes other projects or duties as assigned. The pay ranges from 417.00-$23.49 per hour
    $23.5 hourly 3d ago
  • Meat Customer Service $1,000 Sign On Bonus

    Dev 4.2company rating

    Service specialist job in Ithaca, NY

    Jobs for Humanity is partnering with Wegmans Food Markets to build an inclusive and just employment ecosystem. Therefore, we prioritize individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf or Hard of Hearing, Black, Hispanic, Asian, Military Veterans, the Elderly, the LGBTQ, and Justice Impacted individuals. This position is open to candidates who reside in and have the legal right to work in the country where the job is located. Company Name: Wegmans Food Markets Job Description Schedule: Part time Availability: Morning, Afternoon, Evening (Includes Weekends). Shifts start as early as 7am Age Requirement: Must be 18 years or older Location: Ithaca, NY Address: 500 S. Meadow Street Pay: $15.50 - $16 / hour Job Posting: 12/07/2023 Job Posting End: 01/07/2024 Job ID: R0192636 EARN A BONUS UP TO $1,000! Hiring immediately! Our mission is to provide incredible service and help our customers live healthier, better lives through food. In this role you will work alongside a team to educate our customers on the different types and cuts of meat to complete their meals, and ensure the freshest meat products are available throughout the day. If your passions are food and working in a fast-paced environment, this could be the role for you! What will I do? Provide incredible service to our customers Keep our shelves and service counter stocked with fresh products Take orders and prepare items for display by cutting, packaging, and labeling products May unload daily deliveries and stock cases, displays and backroom coolers with new and existing products/inventory At Wegmans, we've long believed we can achieve our goals only if we first fulfill the needs of our people. Putting our people first and offering competitive pay and a variety of benefits & perks is just the start of what it means to work at Wegmans. Whether through premium pay for working on Sundays or holidays, offering industry-leading health care coverage and wellness programs to support physical, financial, and emotional well-being, or paid time off (PTO) to help you balance work and life, we've got something for everyone. And because we care about the wellbeing and success of every person, we recognize each person has their own unique scheduling needs. We're proud to offer flexibility in scheduling so our employees can prioritize what is most important to them. Our large, high-volume stores and 24x7 operations allow for personalized schedules that balance an employee's individual needs with the needs of our business and each department. Comprehensive benefits* Paid time off (PTO) to help you balance your personal and work life Higher premium pay rates for working Sundays or on a recognized holiday Health care benefits that provide a high level of coverage at a low cost to you Retirement plan with both a profit-sharing and 401(k) match A generous scholarship program to help employees meet their educational goals LiveWell Employee & Family program to support your emotional, work-life and financial wellness Exclusive discounts on electronics, entertainment, gym memberships, travel and more! And more! ***Certain eligibility requirements must be satisfied and offerings may differ based upon area or the company and/or position. For 25 years in a row, our employees have put us on the FORTUNE magazine's list of the 100 Best Companies to Work For . Discover what it means to work for a family-owned, mission-driven, values-based company that believes in caring, respect, empowerment, high standards and making a difference in the community. Because with a family-like atmosphere of shared support, leaders who have your best interest at heart and growth as part of everything we do, Wegmans is the place for you to do what you love-and love what you do.
    $15.5-16 hourly 4h ago
  • Room Service Associate

    Ny United Health Services

    Service specialist job in Johnson City, NY

    Position OverviewAssists in all areas in the department associated with Patient, Retail and Catering services. Primary Department, Division, or Unit: Primary Work Shift: Day Rotational Compensation Range: $17.05 - $22.17 per hour, depending on experience You will be eligible for benefits if you are hired into a regular position with at least 24 scheduled weekly hours. ----- Job Responsibilities Deliver meals to patients using the Room Service program, ensuring accuracy of delivery to the correct patient, room, or nursing unit Position meal trays appropriately for patients, such as placing trays on bedside tables for ease of access and comfort Measure and record patients' intake when required by physician orders or nursing care protocols, maintaining accurate documentation Assist patients and family members with menu selection, providing guidance and clarification using trained scripting techniques Respond to patient and family questions regarding meals and menu options with professionalism, courtesy, and empathy Use computerized scanning devices to track meal delivery status in the Room Service system for accurate and timely updates Retrieve soiled trays from patient rooms and inspect them for personal belongings, medical devices, or medications before returning them to the kitchen Deliver floor supplies, snacks, and nutritional supplements to nursing units, and monitor stock levels of tube feedings and supplements to maintain par levels Communicate with nursing staff about any special meal requests, delays, or concerns regarding patient dietary needs or preferences Clean and sanitize meal delivery carts, trays, and dishware using commercial dish machines and cleaning equipment, following safety guidelines Maintain a clean and safe work environment by practicing proper food handling, sanitation procedures, and recording required HACCP temperature logs Perform routine restocking of trays and nourishment items, assist with detailed cleaning tasks in the kitchen or service areas, and dispose of trash or recyclables according to facility policy Position Qualifications Preferred: High School or Equivalent ----- Why You'll Love Working at UHS At United Health Services (UHS), we believe every connection-to patients, to purpose, to each other-makes a difference. That's why we're intentional about supporting our team in ways that go beyond the job. Whether through meaningful benefits, personal growth, or fun along the way, we're here to help you thrive in work and life. A Culture of Connection - We support each other like family and create space for every voice to be heard. Engagement Councils, peer recognition, and initiatives like Walk in my Shoes for senior leaders are just a few ways we foster belonging and collaboration. Outside of work, we stay connected through team events like trivia, trunk-or-treat, volunteer days, our staff choir, or seasonal celebrations. Comprehensive Benefits for Life & Family - We offer medical, dental, and vision coverage starting the first of the month after hire for employees working 24+ hours/week. With flexible plan options and coverage tiers, you can choose what fits your life best. Additional perks include discounted childcare through Bright Horizons and voluntary benefits like pet insurance, legal services, and identity theft protection. Well-Being & Financial Security - From day one, PTO starts accruing so you can take time to recharge. We support your long-term wellness with a 403(b) retirement plan and company match, flexible spending accounts, access to financial advisors, and up to $400/year in wellness rewards. When life gets tough, we're here with 24/7 EAP counseling, virtual mental health support, a food pantry, PTO donation program, and professional attire through the Classy Closet. Growth That Moves with You - With access to 100,000+ online courses, leadership programs, tuition reimbursement, clinical ladders, and internal mobility, we help you grow wherever your passion leads. We also continuously review compensation to ensure market competitiveness and internal equity, so you can feel confident your work is valued and rewarded fairly. A Place to Call Home - Located in New York's Southern Tier, UHS offers more than a career-we offer a lifestyle. Enjoy four-season recreation, affordable living, top-rated schools, minor league sports, craft brews, a close-knit community, and more, all within reach of the Finger Lakes, the Catskills, and major Northeast cities. ----- About United Health Services United Health Services (UHS) is a locally owned, not-for-profit healthcare system in New York's Southern Tier comprising four hospitals, long-term care and home care services, and physician practices in Broome and surrounding counties. UHS provides healthcare and medical services for two-thirds of the region's population, produces $1.3 billion a year in total economic impact, and boasts a workforce of more than 6,300 employees and providers. At UHS, our work is guided by our Values of Compassion, Trust, Respect, Teamwork, and Innovation. Whether you provide direct patient care or support behind the scenes, you are part of a shared purpose: to improve the health and well-being of the communities we serve. Every employee plays a meaningful role in fulfilling our mission-we'd love for you to consider joining us! United Health Services is an Equal Opportunity Employer. ----- United Health Services, Inc. and the members of the UHS System neither are affiliated with, sponsored, endorsed nor approved by, nor otherwise associated with, Universal Health Services, Inc. (NYSE: UHS), UHS of Delaware, Inc. nor their affiliates, which can be found at ***************
    $17.1-22.2 hourly Auto-Apply 60d+ ago
  • Customer Service Representative

    Amphenol Corporation 4.5company rating

    Service specialist job in Sidney, NY

    The Role - Amphenol Aerospace Operations is seeking a Customer Service Representative to work out of its state-of-the-art facility in Sidney, NY. The key responsibilities of this Customer Service Representative include, but are not limited to: Serve as a proactive liaison for a designated group of customers to provide quotations, perform order maintenance and expedite orders. Provide this information through a multi-functional team approach. Process all change orders and schedule advances in a prompt and courteous manner. Expedite delivery of customer orders to comply with customer requirements. Coordinate expedites through appropriate personnel in Planning & Production Departments. Monitor delivery status of orders from key customers. Coordinate source inspection to enable parts to ship in a timely manner. Verify and administer terms and conditions on customer orders and quotations. Process complete and accurate phone quotations. Process purchase orders for imported products. Receive and process customer purchase orders and informs them of delivery date. Fulfil customer requests for information. Process confirming orders and coordinates with necessary personnel. Monitor quote progress to assure response by due date. Monitor order progress to assure prompt processing. Serve as back-up to other Customer Service Representatives on customer team. Salary $42,000 - $55,000 Location - Sidney, NY 30 Minute Drive from Binghamton, NY 20 Minute Drive from Oneonta, NY The Person - The key skills and qualities of a Customer Service Representative at Amphenol Aerospace Operations: Associates degree with experience in customer service in a manufacturing environment or call center required and/or equivalent related education experience. Excellent interpersonal skills and be adept at both oral and written communications. Proficiency with Microsoft Office Confidentiality Be a team player Be able to work in a fast paced environment The Company - With manufacturing sites in Sidney, NY, Mesa, AZ, Nogales, MX, and a Design Center in Pasadena, CA, Amphenol Aerospace Operations has been a leader in designing and manufacturing electrical components for the aviation and commercial airplane industry for over 100 years. Focusing on serving the needs of advanced and challenging market segments, we pride ourselves on our consistent ability to innovate and provide the markets with new creative solutions. Working at Amphenol means you are recognized and valued for your contributions because we believe that our human capital is the most valuable asset we have. We support and encourage career development for all employees and have ample opportunities for advancement. We pride ourselves for being customer-centric, accountable, reliable, and enthusiastic in all that we do. These values are ingrained in each of us and contribute to a culture of teamwork and meaningful work. Amphenol offers a competitive wage and benefits. The candidate must be able to legally work in the United States; we are unable to provide sponsorship. This position requires access to controlled technology that is subject to US export controls. Qualified candidates must be a US person (including US Citizen, lawful permanent resident, or protected individual as defined by 8 U.S.C. 1324b(a)(3)) or eligible to obtain required authorization(s) from the U.S. Government. Amphenol is a proud Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, marital status, sex, sexual orientation, gender identity or expression, national origin, age, protected veteran status or disability status. We aim to create an inclusive working environment where all employees are respected and treated equally. Amphenol - Making History, Designing the Future
    $42k-55k yearly 8d ago
  • Customer Service Representative

    Fenix Parts 3.9company rating

    Service specialist job in Elmira, NY

    Join the Automotive Revolution at Fenix Parts About Fenix Parts: Fenix Parts isn't just a company; it's an essential part of the automotive recycling revolution. As a leading force in the recycling and resale of OEM automotive parts, we have made our mark in the industry for over 25 years. With a robust network expanding across more than 30 locations in the U.S., we are at the forefront of reducing the environmental impact of auto waste. We thrive on innovation, sustainability, and a commitment to excellence. Why Join Fenix? Our team is expanding rapidly to keep pace with our growth and the increasing demand for price-friendly automotive solutions. We are in search of passionate, skilled individuals who are ready to drive their career forward in a dynamic and rewarding environment. Position Overview: Customer Service As a key player on our team, you'll engage in helping customers with all situations related to their accounts, orders and discrepancies. You will also be tasked with other customer service related duties as they may arise. Job Snapshot: * 5-day work week. * Handle incoming calls regarding customers selling purchasing parts and or selling their vehicles. * Maintain relationships with coworkers and customers * Arrange vehicle pickups from customer homes and businesses. * Mark and ring out parts * Load or Unload parts operating a forklift * Maintain awareness of inventory levels and top sales parts * Open communication with supervisors to maintain site-specific needs. What We Offer: * Competitive Compensation: Attractive earnings with growth potential. * Benefits: Comprehensive benefits package including health, dental, and vision coverage, plus 401(k) options. * Work-Life Balance: Enjoy a stable day shift schedule * Professional Development: Opportunities for advancement in a growing company. * Inclusive Culture: Proud to be an Equal Opportunity/Affirmative Action employer. Requirements: * High School Diploma or equivalent * Excellent computer skills * Excellent communication skills * Strong math skills * Knowledge of auto parts and vehicles Special Invitation: Transitioning military professionals are encouraged to apply. Your skills are highly valued here! Equal Opportunity Employer: We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran, or other protected status. Ready to Make a Difference? Become part of something bigger and help shape the future of automotive sustainability. Apply today to join our amazing team at Fenix Parts and drive forward your career. Together, let's revitalize the way the world views automotive recycling!
    $30k-38k yearly est. 32d ago
  • Materials Representative

    Energy Transfer 4.7company rating

    Service specialist job in Towanda, PA

    USA Compression Partners, LP, (NYSE: USAC) provides mission-critical natural gas compression services to large upstream and midstream energy companies. We are an operations-centric, technology-driven employer with 800+ employees in 18 states across the US. We owe our success to the quality of our employees, our strong commitment to safety, and our superior service to customers. Essential Duties and Responsibilities: The Materials Representative is a critical role involved with maintaining accurate and acceptable physical inventory levels of spare parts, supplies, and tools. In doing so, the materials representative will adequately support the field services team in providing a high quality level of service to the customer. Duties and Responsibilities: * Make deliveries and pick up spare parts and supplies as necessary * Count spare parts inventory to ensure accuracy * Place orders with vendors for spare parts and supplies * Ship and receive parts orders utilizing various forms of technology (i.e. computer software barcode scanner, etc.) * Perform general housekeeping duties in warehouse, field storage, and office areas * Process order requests from field service technicians via phone or e-mail * Participate in safety training program and contribute to continuous improvement of safety guidelines * Maintain company vehicle through routine vehicle maintenance and inspection * Track outstanding core parts and return cores to vendors for credit * Operate and maintain warehouse equipment (i.e. forklift, pallet jack, etc.) * Ability to reconcile invoices * Any other duties or responsibilities as assigned by supervisor. Skills/Capabilities and Education: * High School diploma or equivalent required * Minimum of 2 years relevant work experience in materials management and/or inventory warehousing * Preferred 1 year experience in natural gas industry * Basic understanding of invoicing procedures * Valid driver's license with a Motor Vehicle Record history acceptable to USA Compression * Communicates a "can do" attitude and positive outlook, minimizing negative behaviors * Strong verbal communication skills * Ability to ensure ethical behavior in all dealings with suppliers * Excellent numerical perception * Ability to work independently and with a team * Must be able to manage multiple assignments and changing priorities in fast paced environment utilizing strong organizational skills * Demonstrates good judgment and a strong attention to detail * Demonstrates initiative and resourcefulness * Knowledgeable in the use of Excel, Word, Outlook, Internet and inventory tracking software. * Ability to understand written and verbal communication from the company and supervisor including training, procedures, instructions, etc. * Applicant must have the ability to legally work in the U.S. Working Conditions: * Periodic lifting requirements in excess of 50 lbs. * Ability to stand and walk on uneven and varied terrain, climb ladders and stairs; and stoop, squat, kneel, crouch and crawl depending on the task requirements. * Exposure to extremes in temperature and weather conditions depending upon assigned location. * Some exposure to high noise levels in excess of 85dBA that require hearing protection, as well as exposure to potentially hazardous chemicals and materials. * Working conditions in natural gas compression vary from one job site to another. Some job sites are indoors in compressor stations while other sites are outside, exposed to a variety of weather conditions. * There is a strong emphasis on safety while working with heavy equipment and machinery.
    $36k-44k yearly est. 59d ago
  • Deskside Service Representative

    Procom Consultants Group 4.2company rating

    Service specialist job in Horseheads, NY

    Procom is a leading provider of professional IT services and staffing to businesses and governments in Canada. With revenues over $500 million, the Branham Group has recognized Procom as the 3rd largest professional services firm in Canada and is now the largest “Canadian-Owned” IT staffing/consulting company. Procom's areas of staffing expertise include: • Application Development • Project Management • Quality Assurance • Business/Systems Analysis • Datawarehouse & Business Intelligence • Infrastructure & Network Services • Risk Management & Compliance • Business Continuity & Disaster Recovery • Security & Privacy Specialties• Contract Staffing (Staff Augmentation) • Permanent Placement (Staff Augmentation) • ICAP (Contractor Payroll) • Flextrack (Vendor Management System) Job Description Deskside Service Representative - On behalf on our client in the Oil and Gas industry, Procom Services is looking for one Deskside Service Representative (DSR) provides consistent, high quality service ensuring a positive client experience when using IT services. The DSR is responsible for communicating and assisting clients with IT related issues and requests, including hardware and software, mobile devices, remote access and meeting/conference rooms. Deskside Service Representative Job Details Provide effective support to the company environment, including (but not restricted to) the following tasks: Assist clients with IT related issues by either visiting their desk or by using remote tools Perform hardware and software installs, move add and changes (IMAC) Remedial training for end users Troubleshooting hardware and software issues on workstations, laptops and personal technology devices running Windows and Apple operating systems Support and configure Operating Systems (Vista, Windows 7, Mac, iOS) Support COTS (MS Office 2010, MS SharePoint, Webex, Internet Explorer) and business specific software Support and configure Mobile Devices (iPhone, iPad) Support stand alone and network printers, including print queues, if required Meeting/Conference Rooms Supporting conference room audio and video equipment Pre-meeting and in-room conference room testing and support of audio / visual equipment as needed Onsite support of internal and external meetings and Events Collaborate with Service Delivery Representatives (SDR) on tickets which are close to breaching SLA to ensure action is taken Hands and eyes support for on-site server and network devices, if required Invoking other necessary key processes (e.g. Incident, Change) with defined input Assist in developing operational standards/procedures Identify and recommend of areas of possible improvement and automation Partake in small projects and tasks, if required On-call availability, if required Deskside Service Representative Mandatory Skills 3+ years experience in IT Desk Side Customer Services Must communicate clearly, courteously and professionally (both verbal and written) Installation and working knowledge of a variety of software applications and ability to learn in house applications Strong skills associated with bridging technical problems that cross functions, such as understanding cause and effect and root cause relationships for complex IT problems Knowledge of Windows networking fundamentals including routing, TCP/IP, DNS & DHCP Familiarity with emerging end user technologies (i.e. Phones, iPads, Android based phones) Windows Vista and Windows 7 experience Proficient with Office 2010 Must have a “can do” attitude Strong knowledge of supporting services and all that it entails (client, delivery, etc.) Excellent multi-tasking and organizational skills ITIL V3 Foundation awareness Experience working within a multi-vendor sourcing environment and interacting at all management level with various internal teams Proven knowledge of and adherence to information sharing and best practices Deskside Service Representative Nice to Have Skills · Some experience working in an Oil and Gas environment would be nice to have Deskside Service Representative Start Date February 2016 Deskside Service Representative Assignment Length 6 month + Contract Additional Information All your information will be kept confidential according to EEO guidelines. Please send your resume in Word format only.
    $38k-52k yearly est. 4h ago
  • Customer Service Representative I

    Amynta Agency

    Service specialist job in Binghamton, NY

    We're thrilled that you are interested in joining us here at the Amynta Group! Customer Service Representative A local, well-established insurance agency is seeking a full time Customer Service Representative to provide support to the Customer Service Department in processing all lines of commercial insurance in accordance with quality and service standards developed by the agency. He/she will be responsible for processing policies and policy changes, billing policyholders, answering calls/emails, client follow-up and assisting in the growth of the business. Essential Duties and Responsibilities: The ideal candidate should possess a dedication to providing friendly, customer-oriented service. He/she must be organized and detail oriented, able to multi-task & prioritize, be readily adaptable to change and direction and able to work well with others in a team environment. A willingness to work in a fast-paced, growing organization is a must. • Day to day service of assigned accounts including binders, certificates, policies, endorsements, audits • Set priorities and manage workflow to ensure efficient, timely and accurate processing of transactions and other responsibilities • Handle service requests including coverage questions, billing questions, change requests and general advice that require timely, courteous and knowledgeable responses • Maintain a cordial and effective relationship with clients, co-workers, carriers and other business contacts • Complete other tasks as directed by agency management Qualifications: A minimum of 3 years of previous experience as a Commercial Lines CSR with insurance company interactions, Associate's Degree preferred Knowledge of Microsoft Office (Word, Excel, Outlook) and Adobe Acrobat Knowledge of AMS360 & ALIS a plus Strong professional communication skills, both written and verbal Ability to understand and analyze commercial lines insurance coverages, forms and policies Excellent organization and time management skills Ability to accurately process many tasks in a deadline driven environment Must demonstrate a “can-do” attitude by taking initiative, being enthusiastic, flexible and dependable The Amynta Group (the “Company”) is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of any ground of discrimination protected by applicable human rights legislation. The information collected is solely used to determine suitability for employment, verify identity and maintain employment statistics on applicants. Applicants with disabilities may be entitled to reasonable accommodation throughout the recruitment process in accordance with applicable human rights and accessibility legislation. A reasonable accommodation is an adjustment to processes, procedures, methods of conveying information and/or the physical environment, which may include the provision of additional support, in order to remove barriers a candidate may face during recruitment such that each candidate has an equal employment opportunity. The Company will accommodate a candidate to the point of undue hardship. Please inform the Company's personnel representative if you require any accommodation in the application process.
    $31k-40k yearly est. Auto-Apply 60d+ ago
  • Customer Service Representative

    Weitsman Recycling

    Service specialist job in Binghamton, NY

    Weitsman Recycling is seeking a dedicated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will serve as the primary point of contact for our customers, providing exceptional service and support. You will handle inquiries, resolve issues, and ensure a positive experience for all customers interacting with our recycling facilities. Responsibilities: Customer Assistance: Assist customers in person, over the phone, and via email with inquiries, requests, and concerns related to recycling services, pricing, and procedures. Provide accurate and timely information to address customer needs effectively. Order Processing: Process orders for recycling services, including scheduling pickups, issuing containers, and arranging transportation as needed. Ensure that customer requests are fulfilled promptly and accurately. Billing and Payments: Handle billing inquiries, process payments, and reconcile customer accounts. Maintain accurate records of transactions and ensure that customer invoices are processed in a timely manner. Issue Resolution: Address customer complaints and resolve issues in a professional and courteous manner. Investigate problems, escalate complex issues to appropriate departments, and follow up with customers to ensure satisfaction. Sales Support: Assist with sales inquiries and promotions, providing product information and pricing quotes to potential customers. Collaborate with sales team members to generate leads and expand the customer base. Documentation and Reporting: Maintain detailed records of customer interactions, including inquiries, complaints, and resolutions. Prepare reports on customer feedback, trends, and satisfaction levels to identify areas for improvement. Quality Assurance: Ensure that all customer interactions adhere to company policies, procedures, and quality standards. Strive to deliver exceptional service that exceeds customer expectations and contributes to overall customer loyalty and retention. Qualifications: High School diploma or equivalent; additional education or training in customer service is a plus. Must be available to work a minimum of 40 hours and weekends. Previous experience in customer service or a related field preferred. Excellent communication skills, both verbal and written. Strong interpersonal skills and the ability to build rapport with customers. Proficiency in computer applications, including Microsoft Office and customer relationship management (CRM) software. Ability to multitask, prioritize tasks, and work efficiently in a fast-paced environment. Problem-solving skills and the ability to remain calm and composed under pressure. Benefits: Competitive pay rates Health and dental insurance 401(k) retirement plan Paid time off Opportunities for career advancement and professional development Pay rate: $17.00
    $17 hourly 60d+ ago
  • Insurance - Licensed Customer Service Representative

    Kolcun Insurance Agency, Inc.

    Service specialist job in Vestal, NY

    Job Description Be mentored by the best! We're a successful and established company that cares about our employees and clients. We are looking for an experienced, enthusiastic, customer-driven, and knowledgeable person to join our team as a Full-Time Licensed Insurance Customer Service Representative. In this role you will provide exceptional customer service to our clients, addressing all of their insurance-related questions, concerns, and requests. Your positive attitude, rapport-building, and desire to help will make you the perfect fit for this role. We pride ourselves on our top-notch customer service and are looking for someone who has the skills to deliver an amazing experience while ensuring their clients have the coverage they need. If you are ready to make a change in your life and are looking to join a company that cares about both our clients and you, apply today! Benefits Annual Base Salary Based on Experience Health Insurance Paid Time Off (PTO) Retirement Plan Profit Sharing Bonus Opportunities after 1 year Mon-Fri Schedule Career Growth Opportunities Responsibilities Answer the phone and direct calls and messages to appropriate staff Immediately greet all customers, entering the office, in a friendly and helpful manner Take payments from clients Provide billing service and billing changes for clients Process customer minimal policy changes Assist licensed agent with policy services Attach client files and/or notes in management system Follow up with customers Requirements Personal lines P&C license Possess an upbeat, positive, and enthusiastic attitude. Proficiency to multi-task, follow-thru and follow-up. Strong communication skills, both oral and written. Great Customer Service Skills. Driven and goal-oriented individual. Ability to tactfully handle stressful and difficult situations.
    $31k-39k yearly est. 7d ago
  • Customer Service Associate

    Variety Stores LLC

    Service specialist job in Archbald, PA

    Job Description Big Lots is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. As a Big Lots Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise. Other duties may include unloading trucks, processing freight, recovering merchandise and stocking shelves. Duties and Responsibilities: • Provides customer engagement in positive and approachable manner. • Assists in maintaining a clean, well-stocked store for customers during their shopping experience. • Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor. • Independently stocks shelves and recovers merchandise in the store. • Accurately handles customer funds and processes transactions using the POS system. • Remains constantly aware of customer activity to ensure a safe and secure shopping environment. • Performs all other duties as assigned in order to maintain an effective and profitable store operation. Position Requirements: Education: Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned. Experience: Prefer experience working in retail, hotel, restaurant, grocery or drug store environments. Physical Requirements: Ability to regularly lift up to 50 lbs. from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, twisting and repetitive lifting, with or without reasonable accommodation. Availability: Ability to work a flexible schedule including days, evenings, weekends and holidays. Skills and Competencies: Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management. Working Conditions •Retail store environment where extended periods of standing are required •Retail store stockroom environment subject to fluctuations in temperature •Frequent lifting and maneuvering of merchandise and displays. •Exposure to dust and extreme temperatures while unloading trailers. •Scheduled work hours may vary, to include evenings and weekends. • Occasional use of ladders required.
    $26k-34k yearly est. 17d ago
  • Customer Service Representative - State Farm Agent Team Member

    Nicholas Romo-State Farm Agent

    Service specialist job in Ithaca, NY

    Job DescriptionBenefits: 401(k) matching Bonus based on performance Competitive salary Opportunity for advancement Paid time off Training & development Customer Service Representative Service & Sales Focus The Romo Agency State Farm Insurance Deliver exceptional service. Drive results. Grow your career. The Romo Agency is seeking a motivated and customer-focused professional who understands that every service interaction is also an opportunity to sell and strengthen relationships. As a Customer Service Representative, youll handle client needs with care while identifying coverage gaps, recommending products, and ensuring every customer receives personalized protection and value. This is a fully licensed position (Property & Casualty and Life & Health required). If you are not yet licensed, we provide full support to help you obtain your licenses. What Youll Do Respond to customer inquiries, billing questions, and policy updates with professionalism. Conduct policy reviews and identify opportunities for additional or upgraded coverage. Manage claims follow-up, renewals, and account maintenance. Educate customers about insurance options and make confident product recommendations. Maintain accurate client records and follow up to ensure satisfaction. What You Bring Excellent communication and relationship-building skills. A strong service mindset with proven sales ability. Confidence in presenting and recommending insurance products. Detail-oriented and organized with the ability to multitask. Licensed in Property & Casualty and Life & Health, or willingness to obtain with agency support. Why Join The Romo Agency Competitive base pay plus commissions and bonuses. Licensing support and paid training provided. Career advancement opportunities in a growing agency. Supportive, team-driven culture that values initiative and achievement. The chance to make a meaningful impact helping clients protect what matters most. If youre a relationship-builder who loves delivering great service and driving sales success, apply today to join The Romo Agency.
    $31k-40k yearly est. 26d ago
  • Customer Service Representative - Teller

    Ny Community Financial LLC

    Service specialist job in South Hill, NY

    Job Description TELLERS / CUSTOMER SERVICE CAREERS Looking for a career close to home? Want to learn how to run a business? CFSC is one of the area's largest financial service providers to the retail consumer financial industry and now has opportunities available in our New York and New Jersey locations. We are actively engaged in high-volume rapid retail growth to significantly increase our best-in-class customer service goals. We offer an innovative mix of financial products and services to help our customers get the cash they need, when they need it. We cash checks, pay bills and process money transfers for the best customers in the communities we serve. You will be part of an enthusiastic and motivated team of financial service professionals, working in a friendly environment with great opportunities and benefits where talented people can get ahead. We have a limited number of FULL TIME positions available. KEY RESPONSIBILITIES: Provide superior customer service with new and future customers Process financial transactions, including cashing checks & issuing money orders Educate customers on all product offerings Open & close the store (along with our Security team) Perform job according to our policies and procedures REQUIREMENTS: Superior customer service skills Honesty, Enthusiasm, Accountability, Respect & Teamwork High School Diploma or GED Verifiable work history; two years cash handling experience in a retail or banking environment Able to commit to Full Time flexible hours, Monday - Friday with rotating weekends (Saturday & Sunday). Morning, afternoon and evening shifts will rotate each week Must pass Pre-Interview skills test, background check & fingerprinting PREFERRED QUALIFICATIONS: Retail sales experience Banking experience Customer service experience Bilingual (English & Spanish, e.g.) COMPENSATION: Highly competitive starting rate with three salary reviews in first 22 months Paid training from Day One Annual bonus eligibility BENEFITS: Medical and Dental insurance Disability coverage Company-paid Life Insurance, AD&D Paid Time Off first year Bonus Eligibility COMPANY-MATCHED 401(K) PLAN Career opportunities (Store Manager, Regional Manager, Executive Staff) We are looking for talented people who are committed to their own success, and we only hire the best. If you want a career in the retail consumer finance industry with a successful company that offers highly competitive compensation, benefits and advancement opportunities we want to hear from you! Our people aren't Average; They're AWESOME! Your future is waiting! CFSC is an Equal Opportunity Employer
    $31k-40k yearly est. 2d ago
  • Customer Service Rep(03400) - 753 Maple Ave.

    Domino's Franchise

    Service specialist job in Elmira, NY

    Job Description The Customer Service Representative is required to handle all aspects of service, including: telephone answering and face to face contact. The Customer Service Representative position is considered an In-store position and CSRs are required to learn other skilled positions within the store, such as: Oven tending, Pizza Topping and Pizza Making.
    $31k-39k yearly est. 11d ago
  • Member Solutions Representative

    CFCU 3.3company rating

    Service specialist job in Ithaca, NY

    Beginnings Credit Union (Beginnings) is in search of a skilled Member Solutions Representative. This individual will provide prompt, friendly, professional, accurate service to members who contact the credit union using various methods. This person will educate, sell, and refer products and services, highlight promotions, address inquiries, while providing the member with positive experience. The position is hybrid/remote with a requirement to be located within 100 miles of Ithaca, NY. Requirements & Responsibilities: * Provide outstanding service to members through various inbound and outbound channels including phone calls, video calls, email and other channels as developed. * Work efficiently to assist members in a calm, polite, and professional manner. * Responsible for member satisfaction by addressing all financial needs related to products, services, technologies, and transactions with accuracy and in a timely manner. * Resolve member issues and concerns within the position's level of authority and in accordance with Credit Union's policies. * Direct members to the appropriate resource and/ or Supervisor when a solution is outside the scope of the Member Solution Rep I's authority or responsibility. * Successfully completes all training and keeps abreast of company policy changes * Participate in Saturday rotation and works additional hours for special projects. * Meet or exceed sales or referral goals as an individual and collaboratively with the team. * Perform other job duties as assigned by manager. Desired Skills and Experience: * Zero to six months of similar or related experience. * High school education or equivalent. * To provide prompt accurate, and professional service to all members and potential members through multiple platforms. * To be available for member inquiries through various communication methods. * To process member transactions accurately and in accordance with Beginnings policy and procedures. * To maintain a positive attitude and a spirit of teamwork. * To successfully sell and refer credit union products and services. Equal Employment Opportunity: Equal employment opportunity has been and will continue to be a basic principle at the Credit Union. Beginnings provides equal employment opportunities, without discrimination because of race, color, religion, creed, sex, sexual orientation, gender identity or expression, pregnancy, marital status, age, national origin, citizenship, handicap or disability, veteran or military status, political beliefs, victim of domestic violence status, familial status, or predisposing genetic characteristics or status, or any other status protected by federal, state, local or other law. This policy includes, but is not limited to recruitment, hiring, compensation, training, and apprenticeship, promotion, upgrading, demotion, downgrading, transfer, lay-off and termination, and all other terms and conditions of employment. #Beginnings1
    $31k-35k yearly est. 58d ago
  • Players Club Representative

    Tioga Downs 3.6company rating

    Service specialist job in Nichols, NY

    Do you have a passion for customer service? Tioga Downs is looking for Players Club Representatives to to provide top-notch customer service for our guests. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following: •Maintains a working knowledge of the Company's property, as well as special events on and near property, in order to advise guests of same, whenever possible. •Responds to guests' requests, complaints or inquiries courteously and promptly. •Possesses a working knowledge of area, package plans, special features, hours of operation and all outlets of the Players Club. •Provide information to guests about club program, promotions and events for multiple properties. •Provide information to guests about racing, food operations, and project for multiple properties EDUCATION and/or EXPERIENCE: High School diploma or GED required. Previous Customer Service experience preferred. PHYSICAL DEMANDS: While performing the duties of this job, the Associate is regularly required to talk or hear. The Associate is also regularly required to stand, walk, sit, and use hands to finger, handle, or feel objects, tools or controls. The Associate is occasionally required to reach with hands and arms, and to sit, climb or balance, and stoop, kneel, crouch or crawl. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. WORK ENVIRONMENT: The noise level in the work environment is usually moderate. Benefits Include: Daycare services for employees only - open 7 Days a Week 7 am until 11 pm at Great Rates (Subsidy may also be available) Generous 401K plan - 100% Vested from the beginning! Medical, Dental, Vision and Life Insurance available for Full-Time Employees Paid Time Off, Sick Time and Holiday Pay Tuition Reimbursement *for eligible employees* Discounts available for Hotel, Restaurants, Spa Services, and more
    $25k-32k yearly est. Auto-Apply 26d ago
  • Operations Specialist

    Nbtbancorp

    Service specialist job in Norwich, NY

    Pay Range: $17.50 - $21.53Responsible for performing various duties related to the Operations area to include working with moderately complex and routine deposit/electronic banking transactions. Ability to interpret all types of consumer/commercial account relationships and deposit/electronic banking documents. Provide guidance and ensure resolution to a variety of exceptions relating to deposit/electronic banking setup and maintenance. Temporary position to support Loan Operations. Position will last approximately 12 - 18 weeks, working full time hours. Education and Experience: High School Diploma or equivalent required Associates Degree preferred Minimum of 2 years experience in an Operations related role required Skills and Abilities: Self-starter (ie after initial managerial direction and instruction, candidate is able to complete assigned tasks, identify issues not addressed, and escalate appropriately). Strong analytical and problem solving skills. Ability to make recommendations regarding resolution to issues or problems. Strong communication skills as evidenced by an ability to effectively interact with all internal and external customers in a professional manner, providing a high level of customer service. Strong organizational skills as this role is part of a team that is jointly responsible for task completion. Ability to monitor their own workload, while being an active part of the overall team effort. Good understanding of banking practices and knowledge of bank products. Ability to quickly learn and retain product and system specific information/ procedures. Proficient in Excel and Word. Ability to competently use supporting systems such as: Nautilus, Fiserv Signature. Tasks Performed: 50% Accurately process moderately complex monetary/non-monetary transactions; accurately set up new deposit/electronic banking accounts; verification of proper account set up; reconcile assigned accounts; resolve exception issues; ensure compliance with regulations. 15% Maintain and actively work to resolve any errors related to the setup and maintenance of deposit/electronic banking accounts. 15% Perform routine functions to include but not limited to loading new accounts in the core accounting system, account maintenance, reviewing transactions to ensure accuracy and responding to internal and external customer inquiries. 15% Research, analyze, and resolve moderately complex issues related to the deposit/electronic banking transactions. 5% Other duties as assigned. Physical Requirements: Communicate effectively with internal and/or external customers Stationary 75% of time or greater Move Objects to Maximum 10 lbs Why Work at NBT At NBT we empower people to grow, innovate, and thrive through meaningful work, a supportive culture and opportunities to make a real impact in your community - because your success drives our success. Wellbeing At NBT, we value and support your wellbeing by offering generous time-off policies, wellness initiatives and flexible work arrangements, so you can thrive both personally and professionally. Community Involvement NBT believes community involvement fosters our success and the success of those around us. Through volunteer service and charitable partnerships, we empower our employees to make a positive impact beyond the workplace. Culture NBT believes in creating a workplace where every voice matters and every team member feels empowered to contribute. With supportive leadership, we foster an environment where employees are connected, inspired, and valued. Career Development Whether you're just starting your career or serve in a senior leadership role, your growth and development are our priority. NBT provides a wide variety of development programs and tools for you to reach your full potential. Total Rewards NBT recognizes and rewards your contributions with competitive compensation, comprehensive benefits and performance-based incentives - ensuring you feel valued every step of the way. Business Stability NBT has built a reputation as a stable financial institution by growing our people and our business, evolving our processes and managing risk. We've weathered the market's ups and downs for over 165 years, all while charting a well-defined growth plan. Benefits for Full-Time Employees: Generous Paid Time Off: At least 22 days annually, prorated in the year of hire. Parental Leave: Six weeks of paid leave at 100% of your salary. Comprehensive Medical Coverage: Includes employer contributions to HSA for High Deductible Health Plan participants. Dental and Vision Coverage: Ensuring your overall health and well-being. Flexible Spending Accounts: For healthcare and dependent care expenses. Employer-Paid Disability Coverage: Both short-term and long-term, with an option to purchase additional long-term coverage. Life Insurance: Employer-paid basic life insurance, with an option to purchase supplemental coverage. Voluntary Benefits: Including hospital, accident, and critical illness coverage. Retirement Plans: Benefit from a 401(k) plan with employer matching, an optional Roth 401(k), and a pension plan to help secure your future. Adoption Assistance: Supporting your growing family. Tuition Reimbursement: Invest in your education and career growth. Employee Assistance Program (EAP): Access to support and resources. Financial and Banking Services: Various benefits and financial planning assistance. Benefits for Part-Time Employees Working 20+ Hours/Week: Medical Coverage: Includes employer contributions to HSA for High Deductible Health Plan participants. Generous Parental Leave: Six weeks of paid leave at 100% of your salary. Benefits for All Part-Time Employees: Retirement Plans: Benefit from a 401(k) plan with employer matching, an optional Roth 401(k), and a pension plan for employees who work at least 1,000 hours in a calendar year, all designed to help secure your future Paid Sick and Safe Leave: For your health and safety. Employee Assistance Program (EAP): Access to support and resources. Financial and Banking Services: Various benefits and financial planning assistance. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or assume sponsorship of an employment Visa at this time.
    $17.5-21.5 hourly Auto-Apply 42d ago
  • Patient Service Specialist Ophthalmology-Full Time

    Guthrie 3.3company rating

    Service specialist job in Binghamton, NY

    The Patient Service Specialist provides direct, daily operational front office support in a manner consistent with Guthrie Medical Group's Service Excellence Standards. The Patient Service Specialist will continually demonstrate Patient Centeredness, Teamwork, and Excellence in the daily performance of their duties. This position requires the ability to be self‐motivated, flexible, punctual, detail oriented, have good time management skills and have excellent communication skills. Education, License & Cert: High School diploma/GED required. Graduation from a Medical Office Assistant school preferred. Experience: Demonstrated customer service commitment in a fast‐paced environment with a minimum of 1 year experience in a customer service related field preferred. Medical office experience and knowledge of medical terminology preferred. Must be comfortable with computers and learning new applications. Essential Functions: 1. Responsible for greeting every patient in a courteous, professional, and timely manner every Time. 2. Responsible for answering telephones in a friendly and efficient manner in conjunction with Guthrie's Telephone Standards. Screens telephone calls, takes messages and provides information. 3. Responsible for scheduling and maintaining all patient appointments electronically. Verifies patient information at time of scheduling and assigns B# / MRN to new patients. Responsible for editing appointment schedule at the direction of practice management. 4. Registers patient. Reviews, verifies and corrects patient demographic and insurance information along with scanning current insurance cards into the patient's confidential medical record. 5. Verify eligibility for major insurance carriers including but not limited to New York and Pennsylvania Medical Assistance to ensure accurate billing. Complete various types of insurance forms, pre‐certifications and referrals. 6. Possess the ability to inform, quote, and collect copayments, insurance deductibles, deposits, or unpaid balances at the time of registration as per Guthrie Medical Group, P.C. ‘s policies and guidelines. 7. Responsible for daily cash‐out and balancing in accordance with the Patient Cash Control Policy. 8. Performs liaison duties between patients, physicians, hospital staff, organizational departments, etc., keeping the departments fully aware of all necessary information. Keeps patients informed of any delays. 9. Adheres to departmental and organizational policies and attends meetings/huddles as required. 10. Requires the ability to prioritize daily tasks simultaneously in a fast‐paced, ever changing work environment within a strong team structure. 11. Maintains strict confidentiality related to patient health information in accordance with HIPAA compliance. 12. Assists with and completes other projects or duties as assigned including participating in all quality initiatives established by the organization. Pay ranges from $17.00-$23.49 Other Duties: 1. Other duties as assigned.
    $17-23.5 hourly 2d ago
  • Customer Service Representative

    Fenix Parts Inc. 3.9company rating

    Service specialist job in Elmira, NY

    Job Description Join the Automotive Revolution at Fenix Parts About Fenix Parts: Fenix Parts isn't just a company; it's an essential part of the automotive recycling revolution. As a leading force in the recycling and resale of OEM automotive parts, we have made our mark in the industry for over 25 years. With a robust network expanding across more than 30 locations in the U.S., we are at the forefront of reducing the environmental impact of auto waste. We thrive on innovation, sustainability, and a commitment to excellence. Why Join Fenix? Our team is expanding rapidly to keep pace with our growth and the increasing demand for price-friendly automotive solutions. We are in search of passionate, skilled individuals who are ready to drive their career forward in a dynamic and rewarding environment. Position Overview: Customer Service As a key player on our team, you'll engage in helping customers with all situations related to their accounts, orders and discrepancies. You will also be tasked with other customer service related duties as they may arise. Job Snapshot: 5-day work week. Handle incoming calls regarding customers selling purchasing parts and or selling their vehicles. Maintain relationships with coworkers and customers Arrange vehicle pickups from customer homes and businesses. Mark and ring out parts Load or Unload parts operating a forklift Maintain awareness of inventory levels and top sales parts Open communication with supervisors to maintain site-specific needs. What We Offer: Competitive Compensation: Attractive earnings with growth potential. Benefits: Comprehensive benefits package including health, dental, and vision coverage, plus 401(k) options. Work-Life Balance: Enjoy a stable day shift schedule Professional Development: Opportunities for advancement in a growing company. Inclusive Culture: Proud to be an Equal Opportunity/Affirmative Action employer. Requirements: High School Diploma or equivalent Excellent computer skills Excellent communication skills Strong math skills Knowledge of auto parts and vehicles Special Invitation: Transitioning military professionals are encouraged to apply. Your skills are highly valued here! Equal Opportunity Employer: We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran, or other protected status. Ready to Make a Difference? Become part of something bigger and help shape the future of automotive sustainability. Apply today to join our amazing team at Fenix Parts and drive forward your career. Together, let's revitalize the way the world views automotive recycling!
    $30k-38k yearly est. 2d ago
  • Mortgage Loan Servicer I

    CFCU 3.3company rating

    Service specialist job in Ithaca, NY

    Beginnings Credit Union (Beginnings) is seeking an energetic individual to fill the position of Mortgage Loan Servicer I. This individual will provide a high level of internal and external service and a wide variety of operational support within the loan servicing department. The ideal candidate will be highly detail oriented with strong communication skills. Responsibilities: * Process incoming mail, answer phones, and respond to digital banking messages, emails, and voicemails when received and complete all daily. * Ensure all member questions and complaints are responded to in a timely manner including documenting the system appropriately and escalating the complaints to management. * Quality review (QR) of assigned loans for accuracy in a timely manner. * Maintaining and distributing the weekly QR error log as appropriate. * Performs collateral maintenance functions such as lien perfections and releases, mortgage recordings and discharges, collateral insurance and loss claims. * Ability and knowledge of how to generate checks to county clerk for recording / discharging First Mortgage, Home Equity and HELOC and mail all paid documents including recorded discharge to member. * Assist with monthly audit related functions and reporting. * Assist with mortgage escrow account functions such as escrow analysis, escrow releases, property tax and insurance payments. * Perform periodic reporting to Investors and HMDA. * Process payoffs for loans. * Process checks received to member accounts daily. * File loan files and all associated documents. * Additional duties as assigned. Requirements * One year to three years of similar or related experience. * A high school education or GED. * Strong communication skills, both written and oral. The ability to provide clear and professional communication to credit union members and other departments' staff. * Ability to support/serve multiple stakeholders in a highly collaborative environment while working independently at times. * Ability to work under deadlines in a fast-paced, changing environment. * Must be self-motivated with willingness to learn. * Must have high attention to detail. * Must possess good problem solving and analytical skills. * Must be proficient in Microsoft Office with emphasis on Word, Excel, and Outlook. Equal Employment Opportunity: Equal employment opportunity has been and will continue to be a basic principle at the Credit Union. Beginnings provides equal employment opportunities, without discrimination because of race, color, religion, creed, sex, sexual orientation, gender identity or expression, pregnancy, marital status, age, national origin, citizenship, handicap or disability, veteran or military status, political beliefs, victim of domestic violence status, familial status, or predisposing genetic characteristics or status, or any other status protected by federal, state, local or other law. This policy includes, but is not limited to recruitment, hiring, compensation, training, and apprenticeship, promotion, upgrading, demotion, downgrading, transfer, lay-off and termination, and all other terms and conditions of employment. #Beginnings1
    $37k-41k yearly est. 4d ago

Learn more about service specialist jobs

How much does a service specialist earn in Union, NY?

The average service specialist in Union, NY earns between $33,000 and $110,000 annually. This compares to the national average service specialist range of $27,000 to $71,000.

Average service specialist salary in Union, NY

$60,000
Job type you want
Full Time
Part Time
Internship
Temporary