Service specialist jobs in Vermont - 353 jobs

Cellular Sales The Consumer Support Representatitve will provide on going support to our sales force by conducting research, preparing reports, and handling information requests. Assist in several areas to maintain functioning work processes. Communicate and work with multiple areas of the organization including Sales Consutlants, customers, and leadership. Flexible to support changing priorities and needs. About Us At Cellular Sales, we believe our most important customers are those working on our team. That's why we are intentional about building a family- like culture, offer a competitive compensation package, defined career path, and an industry leading training and development program. We can't expect our people to provide their customers with an unparalleled experience if we don't provide the same for them.We are now the recognized market leader in mobile technology consulting and are relentless in our pursuit to set the bar even higher. Collaboration, innovation, and blazing trails is what we do. Winning is the result. Our people are the secret ingredient for our sustained success. We don't just want to hire people that need a job, we want people that desire to be a part of creating something that will having a lasting impact. In this role you will Accept, resolve and/or escalate customer calls and/or manage the documentation and follow up processes. Accept, resolve and/or appropriately escalate Sales Representatives issues/complaints. Coordinate and supply necessary documentation within online reporting trackers as needed. Utilize internal systems to access and research customer accounts and history. Confer with customers by telephone to provide information about products or services, cancel accounts, or obtain details of complaints. Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as follow up actions taken. Consistently follow up to ensure that appropriate changes were made/actions were taken to resolve customers' problems. Determine credits or charges for services rendered and collect payments or arrange for billing. Refer unresolved customer grievances to designated departments for further investigation. May review insurance policy terms to determine whether a particular loss is covered by insurance. Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments. What we would like to see from you Accountability: Accepting responsibility that results in anticipation/prevention of problem areas from actions, and problem solving inside and outside the department/organization. Customer Focus: Knowing the (internal and external) customer business needs and acting accordingly; anticipating customer needs, and giving high priority to customer satisfaction and customer service. Oral Communication: Shaping and expressing ideas and information in an effective manner. Problem Solving: Having the ability to identify problems and issues of varying complexities and to find effective solutions with few guidelines. Teamwork: Working as a productive member of a cohesive group toward a common goal, and contributing to team development and effective team dynamics. Written Communication: Expressing ideas and opinions clearly in properly structured, well-organized, and grammatically correct reports or documents; utilizing language and terminology. Required Education and Experience High School diploma or equivalent required. Preferred Education and Experience Proficiency in Excel highly preferred. Additional Eligibility Qualifications (Knowledge, Skills, Abilities) Knowledge Clerical - Knowledge of administrative, clerical procedures, systems such as managing files and records, designing forms and other office procedures and terminology. English Language- Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Skills Active Listening - Giving full attention to what others say, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Service Orientation - Actively looking for ways to help people. Coordination - Adjusting actions in relation to others' actions. Time Management - Managing one's own time. Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do. Monitoring - Monitoring/Assessing performance of oneself to make improvements or take corrective action. Active Learning - Understanding the implications of new information for both current and future problem-solving and decision-making. Resolving Conflicts and Negotiating with Others - Handling complaints, settling disputes, and resolving grievances and conflicts or otherwise negotiating with others. Dealing with Multiple Personality Types- Possessing the personal decorum and professionalism to frequently deal with unpleasant, angry or discourteous individuals. Abilities Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense. Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. Updating and Using Relevant Knowledge - Keeping up-to-date technically and applying new knowledge to the job. Able to learn and work fluidly in new systems as the job demands. Organizing, Planning, and Prioritizing Work - Developing specific goals and plans to prioritize, organize, and accomplish your work. Able to discern time sensitive situations and act accordingly. Performing Administrative Activities - Performing day-to-day administrative tasks such as maintaining information files and processing paperwork. Importance of Being Exact and Accurate - The ability to be very exact or highly accurate in performing daily duties. AAP/EEO Statement Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Classification, Compensation & Benefits The classification is Non-Exempt.Your pay will be based on your skills and experience $20-$25 ( hourly + commission ) - talk with your Talent Acquisition Partner to learn more! Cellular Sales offers the following benefits: medical, dental, vision, 401(k), sick days, short-term disability, long-term disability, flexible savings accounts, paid holidays, and life insurance. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

PART-TIME & FULL-TIME | SEASONAL POSITIONS AVAILABLE This is where we're supposed to give you a quick introduction about working at Jay Peak. Except there's nothing quick about what your experiences will be or what our expectations are. In summary, we will expect you to work hard, to help fellow teammates, to service the guest and to have fun. In return, we will pay you fairly, let you know (and more importantly make you feel) that you are valued, and, if you're so inclined, work with you to help create a career. Still interested? Keep reading. The Activities-Reservations Agent receives incoming reservation/activities calls for Jay Peak Resort Properties. Makes required reservations and informs guest of policies. Respond to Email inquiries. Works with guests via 3rd party extranets. ESSENTIAL DUTIES & RESPONSIBILITIES (include the following, other duties may be assigned) Answers incoming calls for lodging guest reservations inquiries for Jay Peak Resorts. Answers incoming calls for Resort Activities Center. Up-sell lodging guests into on resort amenities such as lessons, Clips and Reels, dinner reservations. Performs outbound calls for incoming guests to ensure all extra resort activities have been reserved in advance of arrival. Assist guests in best understanding the Resort's various lodging accommodations, packaging options available & on property amenities. Reserving accommodations for Resort guests, most suited to their needs, verifying availability and quoting costs. Relay deposit/cancellation policies, processing advance deposits, emails confirmation letters, supplying details of check-in and check-out. Maintain current knowledge of lodging specials, sell rates & Resort events. Obtain beneficial information from incoming callers, offering effective tracking for resort sales. Maximize potential room revenue by following specified selling guidelines. Other duties as assigned by supervisor, which could be directly related, or unrelated to original position. SUPERVISORY RESPONSIBILITIES This position has no supervisory responsibilities. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience. LANGUAGE SKILLS Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. MATHEMATICAL SKILLS Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry. REASONING ABILITY Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. COMPUTER SKILLS Ability to use multiple property software programs to successfully complete guest needs. OTHER QUALIFICATIONS Professional customer service/communication skills & telephone etiquette. Ability to retain and explain details patiently to callers. Ability to learn and work with GDS Providers. Must be willing to adapt to constant changes in a fast-paced environment. Familiarity with computer software, such as Excel and Word, Ability to learn Maestro software (on the job training available for Maestro training). Sales skills and good customer service manner. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is frequently required to sit and use hands to finger, handle or feel. The employee is occasionally required to walk. Specific vision requirements of this job include close vision and color vision. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. RESORT CONDITIONS This is a Winter Resort Area. It requires that work venues are varied, and in many cases include steep stairways, multilevel buildings and outdoor work areas, subject to very cold, sometimes wet or very sunny work sites. Some facilities are located at the base or bottom area and some are semi-remote and can only be reached by traveling via chair lift(s), skis or snowboards. Walking surfaces are frequently frozen, sloped and slippery. Proper footwear is a must, indoors and out. Workdays and hours, as well as the number of hours required will vary, with an emphasis on weekends and holidays WHY WORK AT JAY PEAK? We're a team of good-natured folks at the heart and soul of a growing resort community. Our co-workers are our friends, so we happily go the extra mile for each other and our guests. We're rewarded fairly for our collective efforts and encouraged to pursue individual goals. We're a family, one that gets to choose its members. We strive for an authentic, community driven Resort that derives its vitality from the on-mountain experience, respect for its history & what has come before it, and its employees whose energy and spirit are its foundation. It's not for everyone but we're not looking for everyone-we're looking for you. IF YOU HAVE WHAT IT TAKES, HERE'S WHAT YOU'LL GET Wage: $17.76 per hour Paid Sick Time 401k program eligibility with employer match after a year of employment with 1,000 hours of service FREE or deeply discounted season passes for you and your dependents Employee Recognition Programs (including daily, monthly, yearly, and seniority programs) Seasonal employee parties Regular free employee breakfasts/lunches, family events, and parties For a full listing of employee perks both on and off-property, click here Jay Peak Resort is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. We are committed to the full inclusion of all qualified individuals. In keeping with our commitment, Jay Peak Resort will take the steps to assure that people with disabilities may be provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, or for a full listing of all physical demands/requirements, working conditions, environment, and all other ability qualifications for this role please contact the Human Resources office at ************ or ********************.

Job DescriptionJob Title: Athletic Health Services Specialist. Hours: Full-time; Tuesday-Saturday, between 6:00 a.m. - 5:00 p.m The Athletic Health Services Specialist will support fighter pilots by providing preventative care, injury reduction, and physical conditioning. This dual-role position combines athletic training and strength & conditioning, focusing on musculoskeletal health and personalized fitness plans.Key Responsibilities: Strength Training: Providing strength training programs tailored to the needs of fighter pilots to prevent and reduce injuries. Athletic Trainer Services: Offering athletic training to treat, prevent, and manage injuries related to high G-forces experienced during flight. Pre-habilitative Fitness Services: Implementing fitness services aimed at preparing pilots physically for the demands of flying. Individualized Training Plans (ITP): Developing and updating personalized training plans based on evaluations of clients' physical conditions. Pre and Post Flight Services: Conducting athletic trainer-assisted services before and after flights to prepare clients and provide preventive maintenance. Healthy Lifestyle Education: Providing education on nutrition, sleep hygiene, and stress management to promote overall health. Reporting: Delivering periodic reports on client evaluations, program effectiveness, and trends in musculoskeletal discomfort. Qualifications: Athletic Trainer: Must be a current licensed Athletic Trainer in the state of Vermont or have the ability to obtain licensure prior to the start of services. Strength and Conditioning Specialist (SCS): Must possess and maintain current certifications: Certified Strength and Conditioning Specialist (CSCS). Performance Enhancement Specialist (PES). Strength and Conditioning Coach Certified (SCCC) or Master Strength and Conditioning Coach (MSCC). Strength and Conditioning Certification (SCC) or equivalent. Emergency Medical Training: must have current certification in basic Cardiopulmonary Resuscitation (CPR) and Automated External Defibrillator (AED) training. Additional Qualifications: must demonstrate internal training and education plans to ensure staff are qualified to focus on neck and back injury treatment and prevention beyond industry standard practices. Valid U.S. driver's license and ability to travel locally for inspections. Powered by JazzHR Qjz3l8Hp9e

**Title:** Test Content Services Specialist **Salary:** $55K **About PSI** We are PSI Services. We power world leading tests. Delivered with trusted science and the very best test taker experience. PSI supports test-takers on their journey to pursuing dreams and gaining certifications that are important to them. They believe that their dreams are worth working for; that their dreams are worth the effort. And we believe that too. This is our core purpose, to empower people to achieve their dreams. We do this by being the best provider of workforce solutions, which foster both technology and science to deliver the best solutions for our test takers. We are searching for top talent to join our PSI team and help grow our products and services. We have a creative, supportive and inclusive culture where we empower people in their careers to be their authentic self and make the most of their great talent. At PSI, we are committed to helping people meet their potential and we believe that promoting diversity, equity and inclusion is critical to our success. That's why you'll find these ideals are intrinsic to our company culture and applied throughout the employee lifecycle. Learn more about what we do at: ************************* **About the Role** The Test Content Services Specialist applies technical expertise in exam content management, database management, and project management to the publication and maintenance of certification exams. The Test Content Services Specialist will import exam content from client representatives, prepare and configure exams for publication, and perform quality checks for publication and maintenance of exam forms in PSI's proprietary item banking and exam delivery software. - This is a full-time permanent role, with flexible hours around core office availability Monday to Friday. The role can be performed remotely in the US, UK, or Sweden, with occasional travel for meetings, events and workshops. **Role Responsibilities** - Onboard new clients and determine appropriate test setup based on client requirements. - Intake new exams for existing clients and publish exams according to established timeline requirements. - Develop and maintain timelines for test publication activities and track progress in project management ticketing software. - Format files to import client content into item banking and test delivery software, and ensure all data is imported accurately. - Prepare tests for publication and implement live updates to tests. - Collaborate with Information Technology personnel and/or Test Content Services Manager to provide software support and training for clients. - Identify potential test publication issues, troubleshoot, and suggest possible solutions to problems. - Conduct quality control according to department procedures and address issues. - Support other Content Management teams with tasks related to test publication. - Participate in the development and maintenance of documentation of Test Content Services work processes and associated technology tools, including system user guides. - Maintain in-depth and up-to-date knowledge of proprietary item banking and exam delivery software. **Knowledge, Skills and Experience Requirements** ▪ Bachelor's degree level preferred ▪ 1+ years' experience exam publication, item bank management and/or database management. ▪ Strong communication skills required. ▪ Ability to approach problems with creative problem solving. ▪ Proficiency with Microsoft Office applications. ▪ Experience with Jira a plus. ▪ Experience with XML, HTML and QTI file formats preferred Benefits At PSI, our culture is to be transparent and fair. That's why all of our roles have been benchmarked at a competitive rate against the local market they are based in. To be transparent all of our adverts now include the salary so you can see if we align with your expectations when looking for your next role. In addition to a competitive salary, we offer a comprehensive benefits package and supportive culture when you join us. This includes: + 401k/Pension/Retirement Plan - with country specific employer % + Enhanced PTO/Annual Leave + Medical insurance - country specific + Dental, Vision, Life and Short Term Disability for US + Flexible Spending Accounts - for the US + Medical Cashback plan covering vision, dental and income protection for UK + Employee Assistance Programme + Commitment and understanding of work/life balance + Dedicated DE&I group that drive core people initiatives + A culture of embracing wellness, including regular global initiatives + Access to supportive and professional mechanisms to help you plan for your future + Volunteer Day and a culture of giving back to our community and industry through volunteering opportunities Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.

Step into a pivotal role as a Transaction Specialist IV where you will lead the onboarding process and drive innovation in Public Sector Receivables Operations! As a Transactions Specialist IV - Onboarding in Receivable Operations, you will manage required documentation and Onboarding of employees, contingent workers, and contractors to determine eligibility to work on sensitive, unclassified government work within the Public Sector Division. JPMorgan Chase's Public Sector Receivables Operations division supports lockbox services delivered to Public Sector State Government and Federal government clients. The Receivables Operations division enables customers to outsource their accounts receivables functions by accepting traditional paper-based payments, digitizing supporting documents, and capturing key information on their behalf. Receivables Operations is a people driven business, and there are several initiatives underway to utilize emerging technologies to further expedite delivery to our clients. Being a Transactions Specialist IV in Receivables right now presents a unique opportunity to make a positive first impression on potential new hires, help secure a diverse workforce, and support the onboarding of new team members as the operation evolves. Job Responsibilities: Obtain and review the required documentation to conduct the clearance process. Maintain, update, and generate guard reports. Meet Service Level agreements by supporting timely onboarding of candidates. Communicate with vendor, applicants, Global Security & Investigations, and staffing agencies to ensure all requirements are met. Communicate with site and division management to ensure proper staffing levels are maintained. Protect and maintain confidential information. Conduct audits and folder reviews of Onboarding documentation on a monthly basis. Maintain database to create weekly and ad hoc reports. Manage and participate in updating guidelines, processes, and Standard Operating Procedures to reflect client and bank requirements. Proactively monitor and process timely employee re-clearances. Conduct fingerprinting for re-clearances. Required Qualifications, Capabilities, and Skills: Client-focused in all decisions of applicant eligibility or ineligibility Ability to be unbiased and indifferent regarding individual outcomes. Excellent verbal and written communication skills Organizational, analytical, and problem resolution skills Ability to handle tight deadlines. Ability to work independently with minimal supervision and within a team. Ability to handle multiple streams of work efficiently, effectively, and accurately. Preferred Qualifications, Capabilities, and Skills: 3+ years of experience in Public Sector Receivables Operations Knowledgeable of the General Lockbox Security Guidelines around personnel security Knowledgeable and understanding of internal guidance established by Public Sector Receivables and requirements of the client Proficient in Microsoft Office applications (Word, Excel, and Outlook required with Power Point) Schedule: Monday - Friday 7:00am - 3:30pm This position may require you to work non-traditional hours and/or additional hours as business needs arise. This position may require a period of onboarding and training to be completed. A Government Security Clearance may be required for this position. This includes, but is not limited to: Fingerprints Credit Check Employment History Tax Filing History (possibly) References (possibly) Proof of U.S. Legal Permanent Residence up to 7 years

Norstella is a premier and critical global life sciences data and AI solutions provider dedicated to improving patient access to life-saving therapies. Norstella supports pharmaceutical and biotech companies across the full drug development lifecycle - from pipeline to patient. Our mission is simple: to help our clients bring therapies to market faster and more efficiently, ultimately impacting patient lives. Norstella unites market-leading brands - Citeline, Evaluate, MMIT, Panalgo, Skipta and The Dedham Group and delivers must-have answers and insights, leveraging AI, for critical strategic, clinical, and commercial decision-making. We help our clients: + Accelerate the drug development cycle + Assess competition and bring the right drugs to market + Make data driven commercial and financial decisions + Match and recruit patients for clinical trials + Identify and address barriers to therapies Norstella serves most pharmaceutical and biotech companies around the world, along with regulators like the FDA, and payers. By providing critical proprietary data supporting AI-driven workflows, Norstella helps clients make decisions faster and with greater confidence. Norstella's investments in AI are transforming how data is consumed and decisions are made, disrupting inefficient legacy workflows and helping the industry become more efficient, innovative, and responsive to patient needs. **The Role:** The Client Success Renewals Specialist works in collaboration with the Client Success Operations Manager and Client Success team members in the overall responsibility for MMIT client contract onboarding, adoption, and renewals with the aim of client retention. The CSR will support the Client Success team in key client success initiatives and tactics essential for clients to realize deep value from an ongoing MMIT partnership. The CSR will leverage their product and contractual knowledge, attention to detail, and highly responsive mindset to deliver on key initiatives aimed at supporting MMIT's clients. **Responsibilities:** Renewals Management - Manage Digital Segment client contract renewals occurring on a yearly or multi year basis - Responsible to contract terms review/changes, documentation in Salesforce, partnering with client team, and client communication surrounding the renewal through signature - Partner with and assist Client Success Managers with segment specific contract renewals throughout the renewal cycle - Document and report to leadership renewal progress throughout the renewal cycle Client Support and Data Management - Lead Digital Segment clients through onboarding and adoption of licensed solutions - Support client with the submission, monitoring, and ensuring resolution of Customer Support and Data Verification tickets - Escalate urgent client issues using MMIT Client Escalation Pathway - Collaborate with internal partners to address client questions required for completion of requests - Prepare standard data extracts from MMIT applications as needed - Collaborate with Sales Operations to maintain CS dashboards and reports - Effective collaboration with internal and external stakeholders Account Planning & Strategy Support - Generate and summarize client data to support internal account health and planning discussions - Create client facing engagement reports (utilization metrics, engagement summary, etc.) - Prepare engagement summary metrics for client meeting and Executive Business Reviews General Client Success Support - Collaborate with CSM to prepare content for client deliverables and presentations aligning with the client business portfolio and goal alignment (kick-off meetings, partnership reviews, training presentations, etc.) - Fill in for CSM on client support inquiries or projects as needed (CSM back-up for out of office, travel, conflict, etc.) - Review client facing deliverables and configuration settings to ensure alignment with client needs - Regularly review and maintain client user lists and access to MMIT solutions - Coordinate maintenance of client application settings and prepare communication to update client (i.e. add or remove drugs from client market baskets) - Partner with CSM through weekly touchpoints reviewing key account metrics and deliverables - Provide insight to operational efficiency and process improvements aligned with enhancements to overall process and the customer experience **Qualifications:** - 1-3+ years experience in life sciences - 2-4 years experience in customer support or client management - Previous experience reviewing legal documents/contracts - Ability to work independently and drive projects from start to finish in a fast paced environment - Highly collaborative, team oriented, and comfortable leading cross-functional projects - Excellent writing and communication skills for both internal and external audiences - Passion for continual learning and highly motivated - Strong empathy for customers AND passion for retention and growth - Analytical and process-oriented mindset - Highly detailed oriented - Demonstrated desire for continuous learning and improvement **Our Guiding Principles for success at Norstella:** 01: Bold, Passionate, and Mission-First 02: Integrity, Truth, and Reality 03: Kindness, Empathy, and Grace 04: Resilience, Mettle, and Perseverance 05: Humility, Gratitude, and Learning **Benefits:** - Medical and Prescription Drug Benefits - Health Savings Accounts (HSA) or Flexible Spending Accounts (FSA) - Dental & Vision Benefits - Basic Life and AD&D Benefits - 401k Retirement Plan with Company Match - Company Paid Short & Long-Term Disability - Paid Parental Leave - Paid Time Off & Company Holidays _The expected base salary for this position ranges from $70,000 to $90,000. It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered._ _Norstella is an equal opportunity employer. All job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex (including pregnancy and pregnancy-related conditions), marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law._ _Sometimes the best opportunities are hidden by self-doubt. We disqualify ourselves before we have the opportunity to be considered. Regardless of where you came from, how you identify, or the path that led you here- you are welcome. If you read this job description and feel passion and excitement, we're just as excited about you._ _All legitimate roles with Norstella will be posted on Norstella's job board which is located at norstella.com/careers. If a role is not posted on this job board, a candidate should assume the role is not a legitimate role with Norstella. Norstella is not responsible for an application that may be submitted by or through a third-party and candidates should proceed with extreme caution if a third-party approaches them about an open role with Norstella. Norstella will never ask for anything of value or any type of payment during or as part of any recruitment, interview, or pre-hire onboarding process. If you are aware of or have reason to believe a job posting purportedly for a role with Norstella is fraudulent or otherwise not authorized by Norstella, please contact the Company using the following email address:_ _[email protected]_ _._ Norstella is an equal opportunity employer. All job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex (including pregnancy and pregnancy-related conditions), marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law.

New England culture and elegant accommodations await at the Woodstock Inn & Resort. Set against the iconic and beautiful village of Woodstock, Vermont, the Woodstock Inn is a year-round destination wrapped in luxury and history. From gorgeous, wood-beam bed frames to plush, hand-dyed blankets, each of our 142 rooms and suites embraces Vermont's signature style. One of the most beloved resorts in New England, The Woodstock Inn & Resort, is seeking a Reservation Agent to join the team. Job Summary: Reservation Agents represent the Inn in a positive, professional manner over the phone and have the unique responsibility of being the first impression of the resort in a highly visible department. Job Specifications: Expected Pay Range: Starting $20.00 per hour Compensation will include incentive program The pay scale shown is the range that we reasonably expect to pay. Actual compensation offered may be adjusted based on a candidate's qualifications and/or experience. Shift & Schedule Availability: Full-time year-round Weekly schedule includes morning, afternoon, evening, and weekend shifts. Job Responsibilities: This is an in-person position located at the Woodstock Inn & Resort. Reservation Agents are responsible for booking reservations and maintaining existing reservation requests for all incoming guests. Answer the telephone and greet prospective guests in a friendly manner using clear, verbal English communication. Listen to callers to understand inquiries and requests. Promptly provide accurate information regarding availability, accommodation types, activities, dining, etc. Assign reservations based on guest preferences and availability. Ability to read, retrieve, communicate, and verify information including confirmation number to caller. Input and retrieve data using a computer reservation system. Job Requirements: Previous guest service training in a luxury resort environment desirable. High School Graduate. Minimum 18 years of age. Must possess excellent guest service, communication, phone skills, and computer skills. Must be able to multi-task Knowledgeable with Microsoft Office; Outlook, Excel, & Word. Experience with NAVIS lead management system and SMS Host fluency desirable. Work cohesively with co-workers as part of a team. We offer great resort privileges, discounts, and free employee meal to all employees. This is a full-time, year-round position offering a competitive benefits package, after an initial waiting period that includes * Medical, Dental, and Vision Coverage, *Employer Paid: Life Insurance, Short-Term Disability and Long-Term Disability* Paid Time Off, * 401k Retirement Plan with Employer match. Our success is the direct result of dynamic, dedicated people with a passion for hospitality who enjoy being part of a devoted, hard-working team. Come join our team! The Woodstock Inn & Resort is an equal-opportunity employer.

Please note that this position is based in Warren, VT, and requires relocation for candidates that do not reside within commuting distance. Warren, VT Sugarbush Resort is a year-round destination, offering some of the best skiing and riding in the east, an award-winning ski school, mountain biking, golf, disc golf, an array of dining venues, and a fully appointed Health and Recreation Center. Do you want to join an all-star team dedicated to delivering an unparalleled guest experience? Make this your best winter yet by joining the team at Sugarbush and taking advantage of everything Vermont has to offer. BESIDES GETTING PAID TO WORK AT AN INCREDIBLE RESORT, WHAT'S IN IT FOR YOU?: Our investment in each employee includes a comprehensive wellness initiative, unwavering commitment to safety, growth opportunities, and a wide variety of resort benefits. Employees get to take advantage of our 4000+ acre playground, including skiing, golf, mountain activities, health club membership, resort discounts, and more, so it's easy to share your enthusiasm for Sugarbush with our guests. POSITION SUMMARY: Sugarbush Resort is seeking a Reservation Agent to join our Sales department. Reservation Agents sell lodging and resort products, including but not limited to lodging packages, season passes, children's programs, and event tickets. Reservations Agents also act as the resort switchboard operator, answering general resort questions and directing calls accurately and efficiently. This is a full time year-round position. RESPONSIBILITIES: Act as the first line of communication to Sugarbush by answering the phone, selling lodging and resort products, and acting as a communication center for the resort. Work with guests and effectively listen, understand, clarify needs, and communicate options or resolve concerns. QUALIFICATIONS: High School diploma required, BA or BS preferred. Must be at least 18 years old. Previous hospitality experience preferred. Prior knowledge of SMS, RTP, and/or Inntopia is a plus. Must be computer literate and comfortable working on multiple web and software-based applications. Must be able to multi-task and use multiple systems simultaneously. Must be able to handle all phone communications in a courteous and efficient manner. Previous switchboard operations experience desirable. Must be able to work weekends and holidays. Sugarbush Resort is an Equal Opportunity Employer An offer of employment may be contingent upon the results of a background, MVR, or criminal records check

Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care. We are more than just a call centre; we are a vital support line and a compassionate ear for some of the most vulnerable members of our communities, and we are seeking a dedicated Customer Service Advisor to join our team. This is a United Kingdom, Homebased position. You must be living in the United Kingdom, with the correct Right to Work in the UK (British passport/VISA etc.) to be considered for this role. Any applications from outside of the UK will not be considered. This role will be working late shifts - 5 x 7.5 hour days between 12pm - 10pm Monday-Sunday and will work some weekends, which could be 1 Saturday or Sunday or on occasions the full weekend and some bank holidays.. The shifts will be a mixture of these hours and a rota will be provided in advance. 12pm - 8pm 1pm - 9pm 2pm - 10pm. Start date: Monday 19th January 2026. This role is perfect for someone who is passionate about providing help to those who need it most. As a Customer Service Advisor in our contact centre, you will play a crucial role in delivering outstanding service to our service users by handling a high volume of calls, emails, and live chats. Partnering with the esteemed charity, Migrant Help, you will provide essential support to Asylum Seekers, making a significant difference in their lives. 1. Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary. 2. Identify and address safeguarding concerns promptly and effectively. 3. Meet customer service standards and performance goals. 4. Respond to difficult and sensitive cases with empathy, patience, and resilience. 5. Deliver information services across multiple channels (telephone, online, email, and live chat). 6. Resolve service user issues proactively, calmly, and professionally. 7. Offer guidance, tailored recommendations, and signposting to Service Users. 8. Follow established processes and adjust to evolving procedures. 9. Manage confidential information with strict adherence to data protection standards. 10. Proactively seek and address feedback to drive continuous improvement in role. Qualifications & Experience • Experience performing under pressure and handling demanding situations whilst staying calm and patient. • Experience maintaining high levels of accuracy and attention to detail in all tasks. • Experience collaborating with diverse teams to achieve common goals. • Ability to solve complex problems and deliver solutions in a timely manner. • Experience managing multiple tasks efficiently, ensuring deadlines are met and quality is maintained. • Ability to resolve conflict, ensuring a positive outcome. • Ability to work independently, demonstrating initiative and good decision-making skills. • Strong written English skills to accurately input and record service user information. Desirable • Experience working with service users with additional needs and adapting to unique requirements. • Awareness of mental health issues and a passion for further learning and development in this area. Individual Competencies • Ability to maintain composure and effectiveness in challenging and sometimes distressing situations, being able to regain stability following setbacks. • Ability to listen and engage with service users, understanding their needs and replying appropriately. • Ability to show empathy towards other's experiences and emotions. • Clear, effective and engaging communication skills with service users. • A positive approach to fostering an encouraging environment for colleagues and service users. • Proficient using a variety of digital software applications, and openness to learning new technologies. • Ability to prioritise time and tasks to meet deadlines and achieve objectives. • An open approach to embracing diverse perspectives and adapting to new ideas and ways of working. • Ability to adapt to changing environments and needs, being flexible and resilient in situations. • Ability to demonstrate the Maximus Values by showcasing integrity, taking accountability for actions and decisions, and upholding high ethical standards. Desirable • Possess cultural awareness, with the ability to respect and interact with people from diverse backgrounds. EEO Statement Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post. We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process. Minimum Salary £ 25,185.00 Maximum Salary £ 25,185.00

is $23-$25 per hour. Currently seeking those interested in 1 st and 2 nd Shifts! This position provides therapeutic and person-centered direct support to people with developmental disabilities and co-occurring mental health concerns who are experiencing a crisis. Assists with the operation of short-term therapeutic community residence that supports stabilization and crisis prevention. Bachelor's degree in relevant area preferred; or a High School diploma plus at least one year of experience in human services. Basic understanding of philosophy of normalization, crisis supports, trauma-informed and person centered care. Flexibility including but not limited to ability to work nights, weekends and overnights. Household management skills and house maintenance skills. Personal Care skills including ability to safely transfer person. Willingness to become a Registered Behavioral Technician. Join one of Vermont's Best Places to work for FIVE years in a row!

We are looking for a Treasury & Business Services Officer II to join our Retail team in Chittenden County. The Treasury & Business Services (TBS) Officer II is responsible for effectively selling the Bank's depository and treasury management services to existing and prospective clients, either in conjunction with Relationship Managers or on an individual basis, achieving deposit and fee income goals. This person will also focus on customer retention efforts by providing a superior level of relationship management and customer service. The TBS Officer II will be expected to prepare sales presentations, explain services offered, and recommend services which would benefit clients. They identify opportunities to cross-sell other products and services. The TBS officer II will continuously keep track of market data and intel, and communicate it regularly with team members, business partners, and management. They will continue their own learning and development within the treasury space and disseminate the information to their team. Requirements Achieve/exceed key objectives and goals in business development, client retention, deposit growth, portfolio quality, fee income, cross sales, referrals, client satisfaction, and knowledge of comprehensive treasury and cash management solutions. Call on new and existing commercial and municipal clients to develop and close treasury and cash management sales business. Develop and present treasury management sales proposals and pricing proformas for prospective and existing clients to further develop and strengthen business relationships. Conduct annual treasury and cash management reviews and risk assessments for top tier commercial and municipal clients. Maintain up to date and thorough knowledge of treasury sales programs, products, and services, as well as applicable federal and state regulatory and compliance requirements. Serve as the internal Bank expert treasury management products, services, and trends and delivers internal presentations to team and management Actively participates in sales meetings, joint call planning and prospect development, in partnership with region's commercial lending, wealth management and branch calling officers. Prepare contracts and implementation documentation, in accordance with all account opening, account ownership verification and cash management services set-up processes; reviews and checks documents for completeness, accuracy and conformance with applicable rules/regulations and procedural requirements. Provides an exceptional level of quality service for internal and external customers. Adheres to and upholds all written policies and procedures of the Bank, including BSA/CIP and OFAC monitoring and reporting, security, operation, and personnel policies Location: This is a hybrid role based out of Burlington, Vermont. What You Bring Bachelor's degree, or equivalent work experience 10 or more years of sales experience in the commercial banking industry Expert sales and new business development skills Excellent customer service/relations skills History of meeting and exceeding deposit and revenue goals CTP strongly preferred Proven ability to develop and maintain open, professional, positive, and productive relationships; demonstrate cooperative behavior with management, business partners, customers, and coworkers, and work effectively as a team member. Strong ability to maintain and manage personal composure when confronted with a difficult situation and/or customer, with the ability to provide information, data, advice, and solutions, as well as gain trust and respect. Excellent listening, verbal, written and business communication skills, delivered in person, via phone or email, including effective questioning strategies, and negotiations skills. Demonstrated organizational and time management skills with the ability to effectively multitask, complete assignments and meet deadlines in a timely manner. Ability to work independently, under limited direction/supervision, exercising independent judgment, referencing available resources, and demonstrating a high level of accuracy and attention to detail. Advanced PC experience using MS Office products (Word, Excel, Outlook, Adobe), with the ability to adapt to learn and support new products and technologies quickly. Must maintain confidentiality and privacy Professional appearance; grooming and dress consistent with MB appearance policy If you are interested in the role and do not meet 100% of the requirements, we are still interested in hearing from you! Why Mascoma Bank? Strong culture of belonging with a team that values creativity, new perspectives, and innovation. Community first minded. We care about our employees and the communities we serve. Competitive compensation. Flexible work environment with onsite, remote and hybrid opportunities. Career development and internal career mentorship. Comprehensive health care, dental care, and vision. 401(K) Program: 4% safe harbor employer match on top of 5% non-elective contributions following one year of service. Generous PTO starting at 22 days per year, not including 11 paid holidays and 16 hrs. of Volunteer Time Off. Tuition Reimbursement. Student Loan Paydown and so much more! Background and Credit Check As part of our commitment to maintaining a secure financial institution, all final candidates will be required to successfully complete background and credit screenings as part of the hiring process. These screenings will be conducted in accordance with applicable laws and industry regulations. Please note: Having a record on a background or credit report does not automatically disqualify you. We evaluate results on a case-by-case basis, considering their relevance to the role and any regulatory requirements. Our Commitment to Belonging! The communities served by Mascoma Bank consist of individuals from diverse backgrounds. Our employees likewise bring unique perspectives, experiences, and approaches to the bank. We strive to create a safe and welcoming environment for all who pass through our doors and a workplace that actively demonstrates mutual respect and trust, one of our core values. A truly inclusive culture leads to a sense of belonging and support for all team members and inspires innovation and creativity. We are committed to recruiting and retaining a diverse talent pool, increasing team member engagement through professional development and community outreach activities, and offering personal growth workshops and team-building opportunities. By embracing diversity, equity, and inclusion, we strengthen our communities and ourselves. Mascoma Bank is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, ethnicity, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, veteran status, status as an individual with a disability, or other applicable legally protected characteristics. To request reasonable accommodations, please contact ***********************. Mascoma Bank is an Affirmative Action and Equal Opportunity Employer, M/F/D/V. Salary Description $82,237 - $106,908

Come join one of America's fastest-growing insurance companies. Since 1848, National Life Group has aimed to keep our promises, providing families with stability in good times and in bad. Throughout that history, we have provided peace of mind to those families as they plan their futures. Our mission extends beyond the insurance and annuities policies that we offer. We strive to make the world a better place through our grants from our charitable foundation, paid volunteer time for our employees, environmentally sustainable and healthy workplaces, and events that promote the work of nonprofits in our own backyard. We foster a collaborative environment with opportunities for growth and encourage our associates to live our values: Do good. Be good. Make good. Hospitality Specialist (Part-Time) Please note that we do not offer visa sponsorship for this position. Company Description: National Life Group owns and operates a 12-room, New England style, Bed & Breakfast at its Vermont Campus. A charming lodging establishment, representing the National Life Group brand, we provide the best in hospitality, offering lodging and full-American breakfast. This is a private, corporate establishment, servicing our guests, and occasional events and small meetings. The Guest House serves as the face and first impression of National Life Group, exemplifying National Life Group standards of hospitality, and provides a unique, home away from home experience to its guests. At National Life, our story is simple: for over 170 years, we have worked hard to deliver on our promises to millions of people with our vision of providing peace of mind in times of need. It's our cause, stemming from a deep passion to live our values to do good, be good and make good, every day. For us, the cause of what we do is as important as the products we sell. Our mission extends well beyond the insurance and annuities policies that we sell. Our cause is also to make the world a better place through grants from our charitable foundation, paid time for our employees to volunteer at nonprofits, environmentally sustainable and healthy work sites, and fun, family friendly events that promote the work of nonprofits in our own backyard. Position Summary: The National Life Group's Hospitality Specialist is a highly visible role, which demands excellent hospitality skills. The ideal candidate for our part-time position will be service oriented, incredibly friendly, and customer-centric. This role will support National Life Group's brand by ensuring that all accommodations and public areas of the Guest House are kept to a high standard of cleanliness and presentation, delivering great customer service, and maximizing guest satisfaction. This position is part-time, up to 24 hours per week, with the possible additional hours on occasion based upon need. This position requires flexibility and the willingness to work evening/overnight shifts and works closely with security and facilities on the safety of staff and overnight guests. Key Responsibilities: Ensures white-glove service through hospitality for guests. Cleans and organizes accommodations/rooms, public spaces as needed, maintaining high standards. Assists, as needed, with any preparations or setup needed for morning breakfast service, or other duties as assigned. Upholds and promotes National Life and Guest House Safety Standards and Protocols Maintains a welcoming and safe environment. Maintains inventory of necessary cleaning and room amenity Communicates with supervisor on a timely basis of any updates/maintenance needs or supplies. Performs additional duties as needed. Becomes CPR trained (optional). Qualifications/Experience Requirements: Previous hospitality experience preferred or similar position This position requires a flexible schedule with the ability to work nights, evenings, days and some select weekends (rare) as occupancy changes Proficiency in Microsoft Office Suite and the ability to learn other proprietary systems as assigned Positive attitude and self-motivated Experience in housekeeping and cooking (breakfast, some basic baking) High level of independence and problem-solving abilities Excellent communication skills Professional Appearance Attention to detail and a passion for quality and cleanliness Physical demands include lifting/moving objects up to 25 pounds. Education and Licensing Requirements: High school diploma, GED, or equivalent Valid driver's license Base Pay Range. The base pay range for this position is the range National Life reasonably and in good faith expects to pay for the position taking into account the wide variety of factors, including: prior experience and job-related knowledge; education, training and certificates; current business needs; and market factors. The final salary or hourly wages offered may be outside of this range based on other reasons and individual circumstances. Additional Compensation and Benefits. The total compensation package for this position may also include a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. The successful candidate may also be eligible to participate in National Life's discretionary annual incentive programs, subject to the rules governing such programs. If hired, the employee will be in an "at-will position" and National Life reserves the right to modify base salary (as well as any other discretionary payment or compensation or benefit program) at any time, including for reasons related to individual performance, company or individual department/team performance, and market factors. National Life is accepting applications for this role on an ongoing basis and the role remains open until filled. Hourly Pay Range $15 - $22 USD National Life Group is a trade name of National Life Insurance Company, Montpelier, VT - founded in 1848, Life Insurance Company of the Southwest, Addison, TX - chartered in 1955, and their affiliates. Each company of National Life Group is solely responsible for its own financial condition and contractual obligations. Life Insurance Company of the Southwest is not an authorized insurer in New York and does not conduct insurance business in New York. Equity Services, Inc., Member FINRA/SIPC, is a Broker/Dealer and Registered Investment Adviser affiliate of National Life Insurance Company. All other entities are independent of the companies of National Life Group. Fortune 1000 status is based on the consolidated financial results of all National Life Group companies. Social Media Policy Site Disclosure and Privacy Policy National Life Group 1 National Life Dr Montpelier, VT 05604

Virtual Customer Service Professional (virtual) - . The hourly pay rate is $9.00 - $14.00 per hour depending on experience and the company that you are assigned to. Must work minimum 25 hours per week, full time hours available. • Excellent listening skills, strong English communication skills (verbal and written) • Answer general customer inquiries. • Resolve concerns or complaints related to your client. • Communicate client policies. • No Cold Calling, No Telemarketing, inbound calls only. Qualifications • Must be 18+ to apply • High school diploma or equivalency • Secondary education and/or some college is preferred • Able to perform basic math skills • You'll make your own schedules • Must be able to pass a background check • Minimum 3+ months of customer service , retail, or sales experience preferred • Ability to multitask and prioritize in a fast-paced environment. • A background check is required. (client may ask for drug test) • Comfortable with basic Computer skills including email and documents. • Would like to work PT or FT as a 1099 contractor from home. • A Quiet home office place to work. No ambient sounds such as pets or children while working. • Able to be in training consecutively up to a maximum of 4 hours in the evening or morning for up to a total of 10 weeks. Technical Requirements: • Computer (PC, or Mac) • Windows Vista is not accepted at this time • Computer USB Headset, Microphone or PC speakers • High speed Internet access provided by a cable or DSL provider • Satellite broadband does not meet our requirements • Use of wireless and Wi-Fi "air cards" is prohibited • A dedicated, hard wired phone with no features. • A noise canceling phone headset. • A computer with the basic following specs: o Minimum Hardware: 2 Gigabytes (GB) - 80 GB IDE - Single Core 1.4 GHz - 48 x CD ROM Drive - 32 Bit Sound Card -speakers Minimum OS: Windows XP Service Pack 3, Windows 7 32 bit and 64 bit, and MAC OS 10 Additional Information

CALL CENTER HELPLINE SPECIALIST Join Our Compassionate HelpLine Team in Springfield, VT supporting individuals, families, and caregivers when the need it most! Are you someone who thrives in a busy call center environment and loves helping people? Do you have strong phone skills and a caring nature? Make a Difference Every Day! Proudly named one of the 2025 VT Best Places to Work What You'll Do • Answer and manage incoming calls and walk-ins with patience, empathy, and professionalism • Help callers navigate services, benefits, and resources-providing accurate information and referrals • Assist with applications such as 3SquaresVT and Medicare drug plan comparisons • Complete quick assessments and connect callers with the right supports • Work closely with a compassionate, supportive team (we cover the HelpLine together - no one goes it alone!) • Accurately document calls in our database for follow-up and reporting What We're Looking For • Strong phone experience-especially in a call center or high-volume environment • Experience helping older adults, caregivers, or people with disabilities is a plus • Great at listening, asking the right questions, and keeping calm under pressure • Confident using the phone and computer at the same time for data entry • Organized, adaptable, and a true team player • Bachelor's degree in a related field OR equivalent combination of education and experience Why You'll Love Working Here • Health & Wellness: Generous employer-paid health insurance contribution, fully paid dental, life, and long-term disability insurance • Work-Life Balance: Exceptional PTO (vacation, sick, personal, volunteer time, plus 11 holidays) • Flexibility: Hybrid work opportunities after training • Supportive Culture: Collaboration, respect, and compassion are at the heart of everything we do Who We Are At Senior Solutions, we're more than a workplace-we're a mission-driven team committed to promoting the dignity, independence, and well-being of older adults and individuals with disabilities. We believe in openness, compassion, and supporting one another while making a difference every single day. How to Apply Ready to put your skills to work helping others? Apply today with your resume and cover letter and join a team that truly makes a difference!

The Inspection Processing Specialist supports the Loss Control Department by managing inspection workflows, processing recommendations, and coordinating communication between policyholders, agents, consultants, and underwriting. This role ensures that inspection results and recommendations are accurately documented, communicated, and tracked to support compliance, enhance efficiency, and improve risk management outcomes. Duties & Responsibilities • Reviews and clears completed inspections in internal systems. • Verifies accuracy and completeness of inspection reports prior to processing. • Drafts and sends recommendation letters to policyholders and agents. • Tracks outstanding recommendations and follows up to ensure timely compliance. • Maintains accurate records of inspections, recommendations, and follow-up actions. • Updates internal systems to reflect status changes, notes, and compliance details. • Serves as a liaison between Loss Control Consultants, Underwriters, and policyholders. • Responds to inquiries regarding inspection status, recommendation requirements, and related issues. • Ensures inspection processing workflows adhere to company standards and regulatory requirements. • Identifies and escalates issues impacting risk or compliance. Supervision Received General supervision is received from the Loss Control Manager. Qualifications • High school diploma or equivalent required (Associate's degree preferred). • 1-3 years of experience in insurance, risk management, administrative support, or related field. • Familiarity with loss control or underwriting processes preferred. • Strong organizational and time-management skills. • Excellent written and verbal communication abilities. • Proficiency in Microsoft Office and insurance management systems (e.g., Loss Control 360). • High attention to detail with ability to manage multiple priorities. Physical Demands/Working Conditions Typical office environment with extended periods of computer and desk work. Occasional interaction with field staff and external partners. Ability to manage multiple concurrent tasks in a fast-paced, deadline-driven environment. The salary range reflected is a good faith estimate of base pay for the position. In addition to base salary, this role is incentive compensation and benefits eligible, and individual salary will ultimately be determined based on individual experience, skills, qualifications and geographic location.

Northwestern Counseling & Support Services (NCSS) is seeking an empathetic, grounded, and community-minded Peer Support Specialist to join our Emergency Services Team. This role is built on the power of lived experience and the belief that genuine connection can be transformative for individuals navigating moments of crisis, trauma, or acute stress. As a Peer Support Specialist, you will use your own lived experience to build trust, reduce stigma, and offer meaningful emotional support to individuals in crisis. You'll listen deeply, share your story appropriately, and provide reassurance and stability when people need it most. Your work will include offering immediate support during and after crises, helping individuals identify strengths, set personal wellness and recovery goals, and develop coping strategies that feel achievable and empowering. A key part of the role involves helping people navigate the complex systems that often intersect during challenging times, whether that's mental health, financial, legal, or community resources. You'll stay engaged with individuals after traumatic events, encourage connection with available supports, and advocate to ensure their needs and concerns are heard. You will also maintain clear and confidential documentation and collaborate closely with supervisors, treatment teams, crisis responders, law enforcement, and community partners to ensure a coordinated and compassionate response. The ideal candidate brings personal experience that reflects the challenges commonly faced in emergency or crisis situations, particularly related to mental health or trauma. Strong interpersonal skills, empathy, and the ability to remain calm and exercise sound judgment during high-stress encounters are essential. You should be comfortable working as part of a multidisciplinary team, maintaining professional boundaries, and managing your time and documentation effectively. This position is a meaningful opportunity to help others feel seen, supported, and safe-while working with a team dedicated to high-quality, person-centered emergency services. If you are passionate about using your lived experience to make a difference during some of the most difficult moments in a person's life, we encourage you to apply. At NCSS, we offer a comprehensive benefits package that includes perks such as medical and dental coverage, an employer-matched retirement plan, and educational support. Additionally, for those who qualify, this position provides an opportunity for $5,000 in student loan forgiveness upon the successful completion of your 6-month introductory period. We invite you to become a valued member of our team at NCSS, a 2025 Best Places to Work in Vermont! EOE Hiring rate is based on experience, education, and internal equity. Final compensation will be determined in accordance with NCSS policy and applicable laws. Qualifications High School Diploma or equivalent, with relevant lived experience. Associates or Bachelors Degree preferred.

Job DescriptionDescription: Come join the Basin Harbor team as we celebrate our 140th year - a milestone we're honored to celebrate with our cherished community. We have plenty in store, from new experiences and enhancements to time-honored traditions that continue to make this lakeside retreat so special! We are now accepting applications for Reservations Agents for our upcoming season. Our Reservations Agents are responsible for handling customer inquiries, processing reservations, and ensuring a seamless booking experience. You will work directly with customers via phone, email, and other communication channels, providing exceptional service while maintaining accuracy and efficiency. The ideal candidate will have excellent communication skills, a strong customer service mindset, and the ability to manage multiple tasks in a fast-paced environment. Requirements: Education: High School Diploma or General Education Degree (GED), or one to 3 months related experience and/or training; or equivalent combination of education and experience. Fluency in English: Excellent verbal and written communication skills in English are required; additional language proficiency is a plus. Experience: Previous experience in a reservations, customer service, or hospitality role preferred but not required. Technical Skills: Familiarity with booking systems and office software (e.g., Microsoft Office, CRM platforms) is a plus. Attention to Detail: Strong attention to detail with the ability to accurately process and enter reservation data. Multitasking Ability: Comfortable managing multiple tasks in a fast-paced environment while ensuring high-quality service. Problem-Solving Skills: Ability to remain calm under pressure and resolve customer issues effectively and professionally. Customer-Centric: Passionate about providing exceptional customer service and going the extra mile to meet customer needs. Basin Harbor conducts pre-employment criminal background and reference checks on all employees.

Job Description PART-TIME & FULL-TIME | SEASONAL POSITIONS AVAILABLE This is where we're supposed to give you a quick introduction about working at Jay Peak. Except there's nothing quick about what your experiences will be or what our expectations are. In summary, we will expect you to work hard, to help fellow teammates, to service the guest and to have fun. In return, we will pay you fairly, let you know (and more importantly make you feel) that you are valued, and, if you're so inclined, work with you to help create a career. Still interested? Keep reading. The Activities-Reservations Agent receives incoming reservation/activities calls for Jay Peak Resort Properties. Makes required reservations and informs guest of policies. Respond to Email inquiries. Works with guests via 3rd party extranets. ESSENTIAL DUTIES & RESPONSIBILITIES (include the following, other duties may be assigned) Answers incoming calls for lodging guest reservations inquiries for Jay Peak Resorts. Answers incoming calls for Resort Activities Center. Up-sell lodging guests into on resort amenities such as lessons, Clips and Reels, dinner reservations. Performs outbound calls for incoming guests to ensure all extra resort activities have been reserved in advance of arrival. Assist guests in best understanding the Resort's various lodging accommodations, packaging options available & on property amenities. Reserving accommodations for Resort guests, most suited to their needs, verifying availability and quoting costs. Relay deposit/cancellation policies, processing advance deposits, emails confirmation letters, supplying details of check-in and check-out. Maintain current knowledge of lodging specials, sell rates & Resort events. Obtain beneficial information from incoming callers, offering effective tracking for resort sales. Maximize potential room revenue by following specified selling guidelines. Other duties as assigned by supervisor, which could be directly related, or unrelated to original position. SUPERVISORY RESPONSIBILITIES This position has no supervisory responsibilities. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience. LANGUAGE SKILLS Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. MATHEMATICAL SKILLS Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry. REASONING ABILITY Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. COMPUTER SKILLS Ability to use multiple property software programs to successfully complete guest needs. OTHER QUALIFICATIONS Professional customer service/communication skills & telephone etiquette. Ability to retain and explain details patiently to callers. Ability to learn and work with GDS Providers. Must be willing to adapt to constant changes in a fast-paced environment. Familiarity with computer software, such as Excel and Word, Ability to learn Maestro software (on the job training available for Maestro training). Sales skills and good customer service manner. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is frequently required to sit and use hands to finger, handle or feel. The employee is occasionally required to walk. Specific vision requirements of this job include close vision and color vision. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. RESORT CONDITIONS This is a Winter Resort Area. It requires that work venues are varied, and in many cases include steep stairways, multilevel buildings and outdoor work areas, subject to very cold, sometimes wet or very sunny work sites. Some facilities are located at the base or bottom area and some are semi-remote and can only be reached by traveling via chair lift(s), skis or snowboards. Walking surfaces are frequently frozen, sloped and slippery. Proper footwear is a must, indoors and out. Workdays and hours, as well as the number of hours required will vary, with an emphasis on weekends and holidays WHY WORK AT JAY PEAK? We're a team of good-natured folks at the heart and soul of a growing resort community. Our co-workers are our friends, so we happily go the extra mile for each other and our guests. We're rewarded fairly for our collective efforts and encouraged to pursue individual goals. We're a family, one that gets to choose its members. We strive for an authentic, community driven Resort that derives its vitality from the on-mountain experience, respect for its history & what has come before it, and its employees whose energy and spirit are its foundation. It's not for everyone but we're not looking for everyone-we're looking for you. IF YOU HAVE WHAT IT TAKES, HERE'S WHAT YOU'LL GET Wage: $17.76 per hour Paid Sick Time 401k program eligibility with employer match after a year of employment with 1,000 hours of service FREE or deeply discounted season passes for you and your dependents Employee Recognition Programs (including daily, monthly, yearly, and seniority programs) Seasonal employee parties Regular free employee breakfasts/lunches, family events, and parties For a full listing of employee perks both on and off-property, click here Jay Peak Resort is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. We are committed to the full inclusion of all qualified individuals. In keeping with our commitment, Jay Peak Resort will take the steps to assure that people with disabilities may be provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, or for a full listing of all physical demands/requirements, working conditions, environment, and all other ability qualifications for this role please contact the Human Resources office at ************ or ********************. Powered by JazzHR lw N4l2AI1U

Please note that this position is based in Warren, VT, and requires relocation for candidates that do not reside within commuting distance. Warren, VT Sugarbush Resort is a year-round destination, offering some of the best skiing and riding in the east, an award-winning ski school, mountain biking, golf, disc golf, an array of dining venues, and a fully appointed Health and Recreation Center. Do you want to join an all-star team dedicated to delivering an unparalleled guest experience? Make this your best winter yet by joining the team at Sugarbush and taking advantage of everything Vermont has to offer. BESIDES GETTING PAID TO WORK AT AN INCREDIBLE RESORT, WHAT'S IN IT FOR YOU?: Our investment in each employee includes a comprehensive wellness initiative, unwavering commitment to safety, growth opportunities, and a wide variety of resort benefits. Employees get to take advantage of our 4000+ acre playground, including skiing, golf, mountain activities, health club membership, resort discounts, and more, so it's easy to share your enthusiasm for Sugarbush with our guests. POSITION SUMMARY: Sugarbush Resort is seeking a Reservation Agent to join our Sales department. Reservation Agents sell lodging and resort products, including but not limited to lodging packages, season passes, children's programs, and event tickets. Reservations Agents also act as the resort switchboard operator, answering general resort questions and directing calls accurately and efficiently. This is a full time year-round position. RESPONSIBILITIES: Act as the first line of communication to Sugarbush by answering the phone, selling lodging and resort products, and acting as a communication center for the resort. Work with guests and effectively listen, understand, clarify needs, and communicate options or resolve concerns. QUALIFICATIONS: High School diploma required, BA or BS preferred. Must be at least 18 years old. Previous hospitality experience preferred. Prior knowledge of SMS, RTP, and/or Inntopia is a plus. Must be computer literate and comfortable working on multiple web and software-based applications. Must be able to multi-task and use multiple systems simultaneously. Must be able to handle all phone communications in a courteous and efficient manner. Previous switchboard operations experience desirable. Must be able to work weekends and holidays. Sugarbush Resort is an Equal Opportunity Employer An offer of employment may be contingent upon the results of a background, MVR, or criminal records check