Warranty and Resolution Specialist
Service specialist job in Milwaukee, WI
John M. Ellsworth Co., Inc. (JME), headquartered in Milwaukee, Wisconsin, is a leading distributor of premium fluid management products. Since 1974, JME has served industries such as petroleum, chemical, agricultural, oil & gas, sanitary, food & beverage, and fire. Renowned for its unmatched product selection, JME delivers trusted, high-quality equipment, expert customer service, and fast delivery to ensure top customer satisfaction. With 50 years of industry expertise, JME remains an innovative market leader by continually adapting to customer and supplier trends. Our knowledgeable team takes pride in assisting customers in finding reliable solutions tailored to their unique needs.
JME is seeking a Warranty and Resolution Specialist to join the team. The right person will possess a commitment to providing outstanding service to our customers.
Responsibilities:
Investigate and evaluate customer return/product warranty requests and determine disposition and credits
Communicate daily with customers, suppliers and fellow employees in a polite, professional manner through email or over the phone
Accurately enter and track all return authorizations in our ERP system
Follow-up with customers and suppliers on open Return Material Authorizations (RMAs) and work them to resolution as quickly as possible
Resolve warehouse or vendor mis-ships to customers
Work with customers and carriers to intercept packages or shipments that have the incorrect ship to addresses and reroute them to the correct destinations, along with filing claims due to lost or damaged shipments
Issue call tags or return truck shipments and verify that returned product is in new, unused condition and can be returned to inventory or the vendor and upon confirming acceptable return, issue credits to customers
Work with suppliers and customers to investigate/troubleshoot warranty issues, facilitate the return of the items to suppliers for evaluation and determine disposition
Essential Requirements:
·2+ years of relevant resolution experience
· Competency in MS Office, databases and accounting software (Sage 100 and Salesforce usage is a plus)
· Willingness to work in a team
· Proactive approach to identify and resolve issues
· Well organized and detail oriented
Job Type: Full-time
Pay: $23.00 - $25.00 per hour
Benefits:
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance
Ability to Commute: Milwaukee, WI 53224 (Required)
Healthcare Bilingual Care Coordinator
Service specialist job in Merton, WI
💼 Now Hiring: Bilingual Care Coordinator - Children's Long-Term Support (CLTS) Program
📍
Waukesha County, WI
🕒
Full-Time | M-F, First Shift | Remote Flexibility
💰
$24.70/hour for Spanish Bilingual + 💵 $2,000 Sign-On Bonus!
Lutheran Social Services of Wisconsin & Upper Michigan is seeking a compassionate and organized Bilingual Care Coordinator (English/Spanish) to join our CLTS Waiver Program team in Waukesha County!
The Children's Long-Term Support (CLTS) Waiver Program is a federally funded Medicaid initiative that helps children with developmental, physical, or severe emotional disabilities receive services that allow them to thrive in home and community settings. As a Care Coordinator, you'll be the primary point of contact for families, helping them access and navigate essential services. 🌟
🧠 What You'll Do
🧒 Assess children's functional abilities using approved tools
📝 Develop and implement individualized service plans with families and providers
🤝 Facilitate team meetings and coordinate services based on family-centered goals
📋 Maintain accurate documentation and meet all regulatory timelines
🧭 Collaborate with internal teams and external agencies to support families
🧑 ⚖️ Testify in legal proceedings when required
💬 Communicate clearly with families, providers, and team members
🧑 🎓 Participate in staff development, training, and supervision
🎁 Perks & Benefits
🏥 Medical, Dental & Vision Insurance
💳 Flex Spending (Health & Dependent Care)
🚙 Mileage Reimbursement
🏖️ Paid Time Off + 10 Paid Holidays
💰 403B Retirement Contribution
🧑 ⚕️ Employee Assistance Program
🏅 Service Awards & Recognition
🏡 Remote Work Perks
1 remote day/week at 6 months
2 remote days/week at 9 months
3 remote days/week at 12 months
📚 Qualifications
🎓 Bachelor's degree in a human services field (e.g., Social Work, Psychology, Special Education, Counseling, etc.)
🧒 Minimum 1 year of experience working with children with disabilities
💬 Fluency in Spanish required
💻 Proficient in computer systems and electronic health records
🤝 Strong interpersonal and organizational skills
🚗 Valid driver's license and reliable transportation (MVR check required)
🌍 Work Environment
Community-based with daily travel required
Moderate noise level; occasional exposure to outdoor conditions
Flexibility to meet family needs, including crisis response
✨ Ready to make a difference in the lives of children and families? Apply today and help empower families through compassionate care coordination in the CLTS Program!
LSS is an Equal Opportunity Employer (EOE).
S&T Customer Support Chemist, Expert
Service specialist job in Oak Creek, WI
PPG Industries, Inc. seeks an S&T Customer Support Chemist, Expert in our Oak Creek, WI coatings plant, responsible for supporting the research and development of proprietary paint coating products for PPG's Automotive Coatings business. Specific duties include: (i) providing technical/chemical expertise with respect to plant batch manufacturing, including with respect to quality control, and advising as to when chemical coatings batches require further technical consult; (ii) conducting paint property and raw material testing, including in response to force majeures or cost pressures, and reformulating existing paint coatings products with alternate raw materials (as required); (iii) directing technical activities to support the recovery of distressed assets (i.e., paint coatings products and raw materials) that would otherwise be disposed at a loss to PPG; (iv) executing technical support projects by conducting root cause investigations, trouble-shooting, and performance testing on new coatings products; (v) supporting customers and field representatives with solutions for color, application, and other properties adjustments, including reformulation of existing products to provide solutions for the customers; (vi) performing chemical research experiments to troubleshoot/answer specific production problems related to PPG's Automotive Coatings products, including with respect to color matching and coating development, coating formulations, and sample analyses; and (vii) leading multiple projects/teams.
Must have a bachelor's degree (or foreign equivalent) in Chemistry, Chemical Engineering, or a related field plus five (5) years of post-baccalaureate and progressively responsible experience in a related Chemist position.
Experience must include five (5) years with each of the following: (i) solvent and water-based coatings formulations; (ii) polymer coatings chemistries; (iii) automated spray applications of coatings; (iv) root cause analysis; and (v) process improvement/cycle time reduction.
Must also have knowledge of coatings and raw materials and their performance attributes including each of the following: (i) primers for substrate protection and performance; (ii) topcoats/monocoats chemistries including polyurethane and acrylic/polyester melamine coatings; (iii) preparing panel test series and conducting specification testing for customers and results analysis; and (iv) pigment and/or raw material replacement qualifications.
Experience can be concurrent.
Apply online at careers.ppg.com.
PPG pay ranges and benefits can vary by location which allows us to compensate employees competitively in different geographic markets. PPG considers several factors in making compensation decisions including, but not limited to, skill sets, experience and training, qualifications and education, licensure and certifications, and other organizational needs. Other incentives may apply.
Our employee benefits programs are designed to support the health and well-being of our employees. Any insurance coverages and benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.
Auto-ApplyTechnical Service Representative- Aerospace
Service specialist job in Waukegan, IL
About AkzoNobel Since 1792, we've been supplying the innovative paints and coatings that help to color people's lives and protect what matters most. Our world class portfolio of brands - including Dulux, International, Sikkens and Interpon - is trusted by customers around the globe. We're active in more than 150 countries and use our expertise to sustain and enhance the fabric of everyday life. Because we believe every surface is an opportunity. It's what you'd expect from a pioneering and long-established paints company that's dedicated to providing sustainable solutions and preserving the best of what we have today - while creating an even better tomorrow. Let's paint the future together.
For more information please visit *****************
2024 Akzo Nobel N.V. All rights reserved.
Job Purpose
The Technical Service Representative North America - Aerospace is responsible for leading the delivery of technical support and service solutions for aerospace coatings across all segments (General Aviation, Cabin, Structure, Air Defense, OEM Airlines MRO) within a region, reporting to the Regional Technical Service Manager - Aerospace. This role ensures the deployment of expert technical personnel, robust processes, and advanced tools to support coating application, performance, and regulatory compliance, enhancing customer satisfaction and operational efficiency. The representative collaborates with sales, R&D, and supply chain teams to deliver tailored technical solutions, aligning with the Aerospace business strategy and supporting regional sales goals.
Key Responsibilities
* Deliver technical support solutions for coating applications across all Aerospace segments, ensuring high performance and customer satisfaction.
* Collaborate with sales teams to address client technical needs, supporting key account managers in securing and retaining contracts.
* Ensure coating solutions comply with industry standards across the mentioned segments, coordinating with compliance teams for audits and certifications.
* Leverage CRM systems to track technical service requests and performance, enhancing service delivery and client interaction data.
* Monitor and report on technical service performance, delivering insights on coating issues, resolution times, and client feedback to the Regional Technical Service Manager.
* Partner with R&D to develop and test coatings that meet segment-specific requirements (e.g., fire-retardant for Cabin, durable for Structure).
* Drive continuous improvement in technical service processes, optimizing application efficiency and compliance to enhance customer value.
* Conduct technical market analysis to identify emerging coating needs, such as eco-friendly or high-performance solutions, supporting sales growth.
* Ensure adherence to corporate policies, HSE standards, and aerospace regulations in all technical service activities.
* Support sales teams in client presentations, providing technical expertise to strengthen value propositions and contract negotiations.
* Proactively resolve complex coating performance issues, coordinating with supply chain and R&D to maintain client trust and operational efficiency.
* Support during customer complaint process by supporting Root Cause Analysis (RCA) process and collaborate with functions to ensure appropriate corrective actions are in place.
Job Requirements
Knowledge & Work Experience:
* 10+ years of experience in technical service, engineering, or related roles, with at least 5 years in aerospace, paints and coatings, or high-tech industries, ideally supporting coating applications.
* Deep expertise in aerospace coating technologies, including lightweight, fire-retardant, anti-corrosion, and high-durability solutions, with knowledge of application processes (e.g., spray, curing) and testing protocols.
* Comprehensive understanding of aerospace regulations, with experience ensuring compliance in technical delivery.
* Proven experience in managing technical service teams and collaborating with sales and R&D to support customer needs, with familiarity with CRM and IBP processes.
* Preferred: Background in supporting technical solutions for OEMs, MROs, or defense contractors, with a track record of resolving complex coating performance issues.
Education:
* Bachelor's degree in chemical engineering, materials science, aerospace engineering, or a related field.
Skills:
* Stakeholder Management: Advanced expertise in engaging sales teams, customers (OEMs, MROs, defense), and R&D to deliver technical solutions.
* Project Management: Advanced skills in managing technical service projects, compliance audits, and customer support initiatives under tight timelines.
* Decision Making: Confidence in making technical decisions on coating solutions and resource allocation to support sales and client needs.
* Value Proposition Creation: Proficiency in developing technical solutions that enhance coating performance and compliance, addressing diverse segment needs.
* Communication & Presentation: Good ability to deliver technical presentations to clients and sales teams, explaining complex coating solutions.
* Results Orientation: Drive to achieve high service levels and customer satisfaction across segments.
* Cross-Functional Knowledge: Good familiarity with R&D, supply chain, and sales processes, enabling seamless technical support.
Compensation & Benefits
Base salary range for this role is: $84,000 to $96,000. This is the range that we in good faith anticipate relying on when setting wages for this position. We may ultimately pay more or less than the posted range. This salary range may also be modified in the future.
401K retirement savings with 6% company match
Medical insurance with HSA
Dental, Vision, Life, AD&D benefits
Generous vacation, sick and holiday pay
Short & Long term disability
Paid Parental leave after 1 year
Career growth opportunities
Active Diversity & Inclusion Networks
Employee referral bonus
Competencies
Accepting Direction
Accepting Responsibility
Acquiring Information
At AkzoNobel we are highly committed to ensuring an inclusive and respectful workplace where all employees can be their best self. We strive to embrace diversity in a context of tolerance. Our talent acquisition process plays an integral part in this journey, as setting the foundations for a diverse environment. For this reason we train and educate on the implications of our Unconscious Bias in order for our TA and hiring managers to be mindful of them and take corrective actions when applicable. In our organization, all qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability.
Requisition ID: 50210
#LI-CH3
Sales & Service Consultant, Milwaukee
Service specialist job in Milwaukee, WI
Job Description
A Career Where Sales Meet Skilled Work
If you love closing deals and building relationships, but also don't mind rolling up your sleeves, this role is built for you.
At A1 Garage Door, our Sales & Service Consultants combine consultative sales with hands-on mechanical work. You'll meet homeowners who already need service, win their trust, recommend the right solution, close the sale-and then perform the repair yourself.
No garage door experience? We'll train you in every mechanical skill you need to succeed.
What Makes This Role Different
💰 Uncapped commissions: First-year earnings typically $90K-$150K+.
🏆 Your performance drives your paycheck-top performers routinely hit six figures.
🚐 Company vehicle (wrapped) + gas card-your mobile office.
🧰 All tools provided.
🏥 Medical, dental, vision & 401k.
🏖 Paid time off + weekly pay.
🎓 6 week paid training program. (2 weeks are in market, and 4 weeks at our Phoenix, AZ Training Academy. Flights & lodging covered).
🎉 One thousand dollar bonus when you graduate and launch in your market.
What You'll Actually Do
This is a sales role first, but you'll also get your hands dirty. Every day you will:
Sell
Meet homeowners on scheduled service calls.
Build trust quickly, explain options clearly, and close repair or upgrade sales.
Repair
Replace springs, rollers, motors and other door components.
Install keypads, run wiring, and adjust equipment for proper function.
Lubricate and test equipment to ensure smooth operation.
Use basic hand and power tools to complete the work you sell.
Serve
Deliver an outstanding customer experience that earns repeat and referral business.
Collect payments and document each job.
Who Thrives Here
Sales pros from industries like auto, RV, solar, roofing, real estate, or hospitality-anywhere your income depended on performance.
Relationship builders who love helping people and can explain technical info simply.
Hands-on doers who enjoy working with tools and aren't afraid of physical work.
Weather-ready professionals who can handle hot or cold garages.
Competitive, self-motivated individuals hungry for a six-figure + career.
What We Require
Valid driver's license (3+ years driving record)
Ability to lift 75 lbs., bend, climb, kneel, and work in varying temperatures.
Criminal background check and drug test (THC excluded).
Basic comfort with navigation apps, Google tools, tablets, and software.
Reading and basic math skills for measurements and payments.
Minimum of 1 year in consultative sales
Not the Right Fit If…
❌ You want a 9-5 desk job. We operate 7 days a week.
❌You're the pushy type. Our next customer may be your mom.
❌ You're uncomfortable interacting directly with customers.
❌ You dislike physical, hands-on work
🚀 If you're a sales-minded professional ready to pair consultative selling with mechanical know-how and earn six figures while doing it-apply today and start your career with A1 Garage Door Service!
#IND123
Benefits and other cool stuff:
· Medical, dental, vision, 401K
· Paid Time Off
· Weekly Pay
· Internal Promotion opportunities
· Company swag
(Please note: benefits are not available for part time, temporary or contract roles)
A1 Garage Door (and affiliate companies) provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or gender expression. We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities.
Compensation Range: $90K - $150K
Senior Specialist Support Laboratory- Client Services
Service specialist job in Milwaukee, WI
Versiti is a fusion of donors, scientific curiosity, and precision medicine that recognize the gifts of blood and life are precious. We are home to the world-renowned Blood Research Institute, we enable life saving gifts from our donors, and provide the science behind the medicine through our diagnostic laboratories. Versiti brings together outstanding minds with unparalleled experience in transfusion medicine, transplantation, stem cells and cellular therapies, oncology and genomics, diagnostic lab services, and medical and scientific expertise. This combination of skill and knowledge results in improved patient outcomes, higher quality services and reduced cost of care for hospitals, blood centers, hospital systems, research and educational institutions, and other health care providers. At Versiti, we are passionate about improving the lives of patients and helping our healthcare partners thrive.
Position Summary
Under the direction of department leadership, performs clerical and other technical lab duties in an efficient, timely and accurate manner, with quality that exceeds customer expectations. Demonstrates the ability to take initiative and drive productivity and support others with direction, training, and mentorship. Performs advanced customer service tasks, executed at high service level. Aligns to and supports Versiti's mission, vision, and values as well as department goals and objectives. Understands to a high degree the importance of daily tasks performed and the impact they have on the patients and providers we work with to provide lifesaving diagnostic services.
Total Rewards Package
Benefits
Versiti provides a comprehensive benefits package based on your job classification. Full-time regular employes are eligible for Medical, Dental, and Vision Plans, Paid Time Off (PTO) and Holidays, Short- and Long-term disability, life insurance, 7% match dollar for dollar 401(k), voluntary programs, discount programs, others.
Responsibilities
Understand and perform to all applicable regulatory and compliance requirements.
Participate in regulatory audits, as needed.
Ship, receive, and track packages and specimens while maintaining the integrity of samples, as needed.
Receive, classify, and process specimens in an accurate and expedient manner.
Inspect specimens and paperwork for accuracy and acceptability and maintain sample identity and ensure samples are handled and stored at appropriate temperatures to prevent loss of sample.
Use appropriate systems to accurately perform data entry functions.
Proofread own work for content, spelling, accuracy, and document format.
Maintain sample integrity and ensure proper identification of all specimens.
Prepare samples for laboratory testing, as needed.
May perform reagent preparation.
Operate, troubleshoot, and perform maintenance and calibration on equipment, as needed.
Identify and clearly document sample issues or discrepancies and work with client to resolve, as appropriate.
Answer telephone calls and respond to email requests with professionalism and a high degree of courtesy and responsiveness. Research and resolve complex issues with follow up to customers in a prompt manner.
Use written and verbal communication skills to provide exemplary customer service to internal and external customers, and appropriately documents interactions.
Ensure maintenance and organization of departmental records, and execution of reagent and supply inventory control process as needed.
Perform training activities and provide mentorship to trainees assisting junior and peer staff members with complex issues, and may support the assessment of staff competence, as appropriate.
Oversee that daily tasks are completed in a highly efficient manner.
May participate in validation and implementation of new processes or equipment, and support Controlled Document processes to ensure that Standard Operating Procedures are accurate, compliant, and up to date.
Maintain all applicable competencies and performs duties, and maintains sufficient Continuing Education credits, as applicable per laboratory policy.
Support scheduling process, and work weekend and holiday rotations as needed.
Performs other duties as required or assigned which are reasonably within the scope of the duties in this job classification
Understands and performs in accordance with all applicable regulatory and compliance requirements
Complies with all standard operating policies and procedures
Qualifications
Education
High School Diploma required
equivalent required
Two years attendance at an accredited college, university or technical college with emphasis in a science/medical related field preferred. preferred
Experience
Mastery of Laboratory Support Specialist duties, responsibilities, and behaviors required
Knowledge, Skills and Abilities
Ability to read, interpret, and write documents such as Standard Operating Procedures, safety rules, operating and maintenance instructions, and other department manuals. required
Excellent required
Ability to apply judgment to written or oral instructions. required
Aptitude for computers and superior data entry skills. required
Ability to manage frequent interruptions in a fast-paced and high-volume environment. required
Ability to transition from one task to another in an efficient manner. required
Advanced customer service skills. required
Must have effective verbal and written communication skills, including the ability to provide constructive criticism to fellow employees. required
Flexibility to work independently and with a team. required
Organized and able to prioritize and handle multiple tasks at one time and provide direction to others. required
Ability to work independently with limited written or oral instruction. required
Knowledge of medical terminology. required
Understand time zones and military time. required
Tools and Technology
General office equipment (i.e. computer, printer, fax, copy machine, scanner). required
Personal Computer (desktop, laptop, tablet). required
Microsoft Suite (Word, Excel, PowerPoint, Outlook). required
Software systems (including but not limited to Customer Relationship Management Software, Laboratory Information Systems, Learning Management System). required
Lab/department specific equipment, including, but not limited to: • Box cutter • Pipettes (single channel, multi-channel, electronic, etc.). • Centrifuge, freezers, refrigerators • Water bath • Automated cell washer • Heat block • Balances • pH meter required
Auto-ApplyCourt Services Specialist
Service specialist job in Waukegan, IL
Are you looking for a challenging role within an organization that provides rewarding compensation, an excellent benefit package and career growth opportunities? If so, Lake County Government is the place for you. Comprised of nearly 3,000 employees, it is our goal to positively serve the residents of Lake County while working with a purpose. We believe our employees should take pride in the work they accomplish while truly respecting a collaborative work environment.
Under general supervision, the Court Services Specialist performs work of moderate difficulty providing assistance to attorneys, litigants and the general public in processing applicable case-related paperwork and electronic documents.
* Prepares court calls and/or transcribes and/or maintains records of the court.
* Handles specialized tasks within an assigned division including but not limited to coordinating publication procedures, conducting record searches, processing expungements, preparing records for appeal.
* Reviews incoming documents for accuracy and completion.
* Identifies documents that are not accurately completed.
* Records information from handwritten documents and electronically submitted documents; file stamps and stamps the name of the Clerk of the Circuit Court when applicable.
* Provides additional direction to visitors within the parameters of regulations and laws.
* Explains charges and procedures.
* Answers incoming phone calls and directs callers as appropriate.
* Answers incoming emails and directs them as appropriate.
* Directs more complex inquiries to the Supervisor.
* Processes and/or responds to incoming mail; prepares and issues standard form letters.
* Processes documents for proper authorities.
* Keeps current with changes in laws or regulation that may impact position responsibilities and procedures.
* Processes payments.
* Assists in the organization of court documents and/or files.
* Maintains regular attendance and punctuality.
* Flexibility in working with various teams and co-workers.
* Adjusting to changes in law and office policies.
* Willingness to assist co-workers and share job skills from respective departments.
* English, spelling and arithmetic
* The court system
* Current office practices, procedures and equipment
* County and the Clerk of the Circuit Court policies and procedures
* Applicable federal, state and local laws, rules, regulations, codes and/or statutes
* Organizing a high volume of paperwork and electronically submitted documents
* Using computer hardware and software including word processing, spreadsheets, databases, email, etc.
* Applying an acquired knowledge of procedures, rules, regulations and services applicable to the assigned office
* Manage projects and multiple priorities simultaneously
* Communicate and use interpersonal skills to interact with coworkers, supervisors, the public, etc., to sufficiently exchange or convey information and to receive work direction
* Ensure compliance with applicable federal, state and local laws, rules, and regulations and statutory requirements
* Convey excellent oral and written communication
* Work effectively under stress
* Maintain confidentiality
Education and/or Other Requirements
Two years of general office experience which includes providing customer services, or, an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above.
Lake County offers a competitive salary and benefit package. We also offer flexible working hours, and a comprehensive wellness and training program. Visit our Prospective Employee page to get additional information on why you should work for Lake County!
Any offer of employment is contingent upon the successful completion of a background screening, drug testing and may include a pre-employment medical exam.
Lake County is committed to being a diverse and inclusive workplace and is proud to be an Equal Opportunity Employer (EOE).
Transaction Services Specialist
Service specialist job in Milwaukee, WI
Under general supervision, performs a variety of specialized and custom tasks to provide administrative support for a team of sales professionals. Maintain confidentiality of Sales, Marketing, Client, and proprietary information and data in all communications. Position requires in-depth knowledge of Sales and Marketing administrative and operational policy and procedure and general business practices and procedures.
Skills, Education and Experience:
High School diploma or General Education Degree (GED) required, & 2 years work related experience. Associate's degree or Bachelor's degree in Marketing and Graphic Design a preferred.
Minimum 2 years related work experience to include Real Estate Brokerage or Sales and Marketing
Advanced Microsoft Office Suite, PowerPoint, Excel and Internet research skills
Demonstrates administrative support skills including appointment scheduling, and ability to compose/proof and edit correspondence and reports
Organizational, communication (written, oral, telephone), customer service and strong attention to detail are essential in this position
Problem solving, decision-making, and analytical skills required
Ability to prioritize, and manage multiple tasks, and meet stringent deadlines
WI Broker or RE Sales Persons License required.
May perform other duties as assigned.
Working Conditions: Normal working conditions with the absence of disagreeable elements
Note: The statements herein are intended to describe the general nature and level of work being performed by employees, and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified.
Newmark is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.
Essential Job Duties:
Maintain NMRK brand, product, office, and client messaging and consistency by applying templates to produce marketing materials to include; offering memoranda, broker opinions of value, flyers, proposals, tour books, touch pieces, maps, floor plans, qualification packages, and market surveys.
Gather data and materials from Research, GIS, brokers, and broker support teams, and assemble them into cohesive marketing materials.
Proof final marketing materials for grammar, cadence, writing style and content accuracy.
Ensure that final materials are packaged and delivered to brokers and clients on a timely basis.
Review marketing material specifications, and act as point of contact and liaison with centralized marketing, analysis, and research groups to coordinate the completion and submission of financial, marketing, and various client specific property data to incorporate into customized property information packages.
Maintain knowledge of deal progress and provide updates to broker deal pipelines. Follow up on occupancy dates and provide revised installment due dates to the A/R team.
Prepare and maintain accurate documents to include, Request for Information (RFI's), Letter of Intent (LOI's) and Request for Proposal (RFP's).
Update and maintain various information databases to include; client and prospect databases.
Respond to outside broker requests.
Coordinate mass marketing mailings.
Create, maintain and/or purge files and records, including real estate transaction files.
Provide informational assistance to clients to include; greeting clients, directing telephone traffic and scheduling appointments and tours.
Meet clients at listed properties and conduct tours at the direction of the listing broker(s).
Coordinate complex on/offsite meetings and conferences as well as travel arrangements.
Prepare, update, collate and package reports as instructed by team.
Perform administrative functions and prepare communication as required.
Prepare expense reports as required.
May perform other duties as assigned.
Auto-ApplyService Consultant
Service specialist job in Milwaukee, WI
As a service consultant you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records. You will serve as the communicator and liaison between the customer and technician; ensuring the customer's needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.
Education
High School
Experience
Less than 1 year
Employment Position: Full Time
Salary:
$60,000.00 - $120,000.00 Yearly
Salary is not negotiable.
Zip Code: 53221
Registrar Services Specialist
Service specialist job in Brookfield, WI
Current employees, faculty or adjunct instructor at Herzing University (not a Contractor or temporary employee through a staffing agency): log into UKG and navigate to Menu > Myself > My Company > View Opportunities to apply using the internal application process.
Requirements:
* Associate's degree, Bachelor's degree preferred
* 2 years of related work experience preferred
Compensation is determined based on the qualifications, experience, and circumstances of each hire. It is uncommon for new employees to start near the top of the salary range. We offer a comprehensive benefits package, including a tuition waiver and reimbursement program, health insurance, paid time off, and a retirement savings plan. The hourly pay range for this position is $19.40 to $26.24.
Click Here or use the following link to learn more about careers at Herzing University: ****************************
Primary responsibilities:
* Adhere to the University's service level agreements.
* Act as a liaison for other administrative offices on student schedule and academic policy questions.
* Adhere to FERPA and other related regulatory requirements.
* Provide excellent customer service to students, staff, faculty and third parties.
* Participate in administrative meetings and committees as assigned.
* Develop and update continuing student schedules and input into the CampusNexus.
* Ensure completion of end of term and end of semester processes and reporting, including SAP processing, incomplete grades and rescheduling failed classes.
* Process student status changes and enrollment transfers.
* Monitor student attendance and process enrollment drops due to attendance violations.
* Track and ensure student's progress toward graduation.
* Produce graduation packets and diplomas.
* Other administrative tasks as assigned including assisting with other Specialist functions as needed.
Schedule includes a 20-hour work week, Monday through Friday with the occasional need for weekend hours. It is preferred that the final candidate will be near one of our current locations allowing for a potential hybrid schedule.
Region Locations Midwest Kenosha, Brookfield, Madison, Milwaukee (WI)
Minneapolis (MN) South
Clarksville, Nashville (TN)
Akron (OH), Atlanta (GA), Birmingham (AL), New Orleans (LA)
Florida Tampa, Orlando
Herzing University is committed to providing a diverse environment and is dedicated to fostering a culture and atmosphere of mutual respect. It provides an inclusive and collegial community where individuals are valued, heard and empowered to contribute to the effectiveness of the institution.
Physical Requirements:
* Must be able to remain in a stationary position 80% of the time.
* Must be able to occasionally move around the work location.
* Constantly operates office and/or teach equipment which may include computers, copiers, fax machines, audio/visuals.
* Frequently uses voice and hearing to communicate with students, staff or colleagues face-to-face or over the telephone.
* Visually or otherwise identify, observe and assess.
* Occasionally move, carry, or lift 10 pounds.
Applicants must be authorized to work for any employer in the U.S. We do not sponsor or take over sponsorship of an employment Visa at this time.
It is the university's practice to recruit and hire without discrimination because of skin color, gender, religion, LGBTQi2+ status, disability status, age, national origin, veteran status, or any other status protected by law. ***************************************
Herzing University prohibits sex-based discrimination in any education program or activity that it operates. Individuals may report concerns or questions to the Title IX Coordinator. The notice of nondiscrimination is located at *********************************
HVAC Building Services Consultant
Service specialist job in Milwaukee, WI
Direct Supply is building the future of healthcare technology with industry-leading products, solutions and platforms to help improve the lives of millions of seniors and those who care for them.
In the Building Services Consultant position, you'll engage directly with customers to provide technical expertise on mechanical projects for Senior Living Communities. By spending time with customers to understand their needs, you'll propose solutions and coordinate execution through a network of third-party service providers. This role focuses on developing strategic solutions, conducting technical reviews, offering SP management, and supporting sales-all to ensure an outstanding customer experience on complex projects.
Skills Needed:
Embraces Change - Initiates change that drives results and welcomes innovative ideas. Demonstrates resilience and pushes forward through uncertainty and ambiguity. Quickly adapts approach, style and behavior on the fly.
Learns Quickly - Rapidly absorbs and applies new information and skills and enjoys new challenges. Innovates and experiments to solve problems, reflecting on both successes and failures for growth. Is a naturally curious and adaptable learner.
Manages Conflict - Navigates conflicts skillfully, viewing them as chances for growth. Quickly assesses situations and resolves disputes constructively. Attentively listens to different perspectives, seeking common ground for solutions.
Communicates Effectively - Develops and delivers impactful communications for diverse audiences across channels. Excels in both small and large group interactions. Captures attention, actively listens, and guides discussions towards targeted goals.
Extensive technical knowledge in HVAC systems maintenance and installation; kitchen equipment systems maintenance and installation; and experience with managing various projects across multiple categories. Plumbing and electrical systems maintenance and installation experience is also required.
Willingness to accommodate the changing needs of a new business including scheduled work hours, occasional travel, customer service priorities and clerical duties.
What You'll Do and Impact:
Engage directly with customers to understand their needs, define or confirm the scope of work, and provide tailored solutions.
Coordinate with third-party service providers (SPs) to translate customer requirements, set clear job expectations, and verify completion.
Collaborate with internal Project Associates to ensure SP bids include complete scopes and accurate pricing.
Develop and present customer proposals, offering technical support as needed.
Troubleshoot fulfillment issues and drive SP performance through clear expectations, escalation, and contract enforcement.
Serve as a technical expert to support sales, customer service teams, and manage systematic issues with Supply Chain resources.
Respond to multiple internal and SP inquiries via phone, mobile apps, and email.
Lead process improvement initiatives, provide training to new team members, and mentor colleagues.
Manage complex, high-stakes projects, overseeing strategies, negotiations, and mitigating risks to minimize potential losses.
Participate in additional assigned projects to drive team and operational success.
Experience:
Associate Degree or equivalent apprenticeship
15+ years of applicable trade industry experience
Ability to travel
Additional Items of Interest:
Fire alarm system knowledge and generator installation experience are preferred.
Experience providing customer service, dispatch, quoting, or project management in the landscaping, snow removal and other exterior building maintenance service spend categories.
Additional knowledge in multiple building trades is beneficial.
Bachelor's degree
Senior Living background or experience.
Able to use systems and technology to multi-task, manage time and create efficiencies.
Project management skills, including experience managing large and complex projects, are preferred.
Proven ability to work in a team centered, collaborative environment.
Job to be performed in the location listed. Generous benefit package available. Click here to learn more.
Direct Supply, Inc. and its U.S. subsidiaries are equal opportunity and affirmative action employers committed to diverse workforces.
© 2013 to 2025 Direct Supply, Inc. All rights reserved.
Auto-ApplyRegistrar Services Specialist
Service specialist job in Milwaukee, WI
Current employees, faculty or adjunct instructor at Herzing University (not a Contractor or temporary employee through a staffing agency): log into UKG and navigate to Menu > Myself > âMy Company >â View Opportunities to apply using the internal application process.
Requirements:
Associate's degree, Bachelor's degree preferred
2 years of related work experience preferred
Compensation is determined based on the qualifications, experience, and circumstances of each hire. It is uncommon for new employees to start near the top of the salary range. We offer a comprehensive benefits package, including a tuition waiver and reimbursement program, health insurance, paid time off, and a retirement savings plan. The hourly pay range for this position is $19.40 to $26.24.
Click Here or use the following link to learn more about careers at Herzing University: ****************************
Primary responsibilities:
Adhere to the University's service level agreements.
Act as a liaison for other administrative offices on student schedule and academic policy questions.
Adhere to FERPA and other related regulatory requirements.
Provide excellent customer service to students, staff, faculty and third parties.
Participate in administrative meetings and committees as assigned.
Develop and update continuing student schedules and input into the CampusNexus.
Ensure completion of end of term and end of semester processes and reporting, including SAP processing, incomplete grades and rescheduling failed classes.
Process student status changes and enrollment transfers.
Monitor student attendance and process enrollment drops due to attendance violations.
Track and ensure student's progress toward graduation.
Produce graduation packets and diplomas.
Other administrative tasks as assigned including assisting with other Specialist functions as needed.
Schedule includes a 20-hour work week, Monday through Friday with the occasional need for weekend hours. It is preferred that the final candidate will be near one of our current locations allowing for a potential hybrid schedule.
Region
Locations
Midwest
Kenosha, Brookfield, Madison, Milwaukee (WI)
Minneapolis (MN)
South
Clarksville, Nashville (TN)
Akron (OH), Atlanta (GA), Birmingham (AL), New Orleans (LA)
Florida
Tampa, Orlando
Herzing University is committed to providing a diverse environment and is dedicated to fostering a culture and atmosphere of mutual respect. It provides an inclusive and collegial community where individuals are valued, heard and empowered to contribute to the effectiveness of the institution.
Physical Requirements:
Must be able to remain in a stationary position 80% of the time.
Must be able to occasionally move around the work location.
Constantly operates office and/or teach equipment which may include computers, copiers, fax machines, audio/visuals.
Frequently uses voice and hearing to communicate with students, staff or colleagues face-to-face or over the telephone.
Visually or otherwise identify, observe and assess.
Occasionally move, carry, or lift 10 pounds.
Applicants must be authorized to work for any employer in the U.S. We do not sponsor or take over sponsorship of an employment Visa at this time.
It is the university's practice to recruit and hire without discrimination because of skin color, gender, religion, LGBTQi2+ status, disability status, age, national origin, veteran status, or any other status protected by law. ***************************************
Herzing University prohibits sex-based discrimination in any education program or activity that it operates. Individuals may report concerns or questions to the Title IX Coordinator. The notice of nondiscrimination is located at *********************************
Service BDC Consultant
Service specialist job in Kenosha, WI
Job DescriptionService BDC Representative (Full-Time)
We are seeking an experienced, motivated, and outgoing professional to join our high-energy Service Business Development Center (BDC) team. This full-time role is ideal for someone who thrives in a fast-paced, customer-focused environment and enjoys building relationships over the phone and digitally.
What You'll Do
Create, schedule, and confirm service appointments
Handle inbound calls and make outbound calls to drive business
Follow up with prospective and existing service customers
Deliver an exceptional customer experience on every interaction
Work closely with Service Managers and Service Advisors to support daily operations
This is a great opportunity to join a winning team that values growth, teamwork, and internal promotion.
Why You'll Love Working Here
Promote-from-within culture
Ongoing mentorship and paid training
Regular roundtable meetings and clear communication
Competitive pay and comprehensive benefits
Employee discounts on products and services
Qualifications
Previous role with strong customer service experience required
Service department experience is a plus
Positive, team-oriented attitude
Prompt, professional, and courteous communication style
Enthusiastic and outgoing personality
Strong computer and multitasking skills
Ability to manage multiple tasks in a fast-paced environment
Must pass a pre-employment background check and drug screening
Job Type
Full-time
Benefits
401(k) with company matching
Medical, Dental, and Vision insurance
Health Savings Account (HSA)
Life insurance
Paid time off
Flexible scheduling
Paid training
Employee discounts
Schedule
8 hour shift
Weekend availability
Supplemental Pay Types
Bonus pay
Work Location: In person
Automotive Service Specialist - All Levels
Service specialist job in Waukegan, IL
Job DescriptionAutomotive Performance Specialist - All LevelsWaukegan, IL
Automotive Performance Specialist
We are looking for an Automotive Performance Specialist to join our growing team! The right candidate will have previous automotive experience and excellent customer service skills.
Available Positions:
Quick Lube Technician
Entry-Level Service Technician
Experienced Service Technician
Heavy Line Technician
Transmission Technician
Master Service Technician
Technician Specific Benefits
Shop equipped with the newest technology
Uniforms provided
Discounts on products and services
Highly productive shop
Career advancement opportunities, promote from within
ASE and state inspection certification reimbursement and all training expenses paid to further your career
Continued education, manufacturer hands on and web-based training
Clean and professional work environment
Competitive wages
Additional Benefits We Offer
Health, Medical and Dental
401K Plan
Paid time off and vacation
Growth opportunities
Employee vehicle purchase plans
Family owned and operated
Long term job security
Flexible Work Schedule
Quick Lube Technician Responsibilities
Check and communicate oil level to teammates
Ensure tire pressure for proper inflation
Inspect and refill fluid levels as necessary
Complete vehicle inspection
Install a new oil drain plug and a new oil filter
Clean and lubricate fittings as needed
Providing excellent customer service keeping in mind that our customer's perspective comes first
Service Technician Responsibilities
Perform work specified on the repair order with efficiency and in accordance with dealership
Test-drive vehicles, and test components and systems, using diagnostic tools and special service equipment
Diagnose, maintain, and repair vehicle automotive systems including engine, transmission, electrical steering, suspension, brakes, air conditioning, etc.
Communicate directly with the Service Advisor so that customers are informed if any additional service is needed. Provide an estimate of time needed for additional repairs
Execute repairs under warranty to manufacturer specifications
Qualifications
Previous experience at an automotive dealership
Strong understanding of the service drive
Years of experience vary per position
High school diploma or equivalent
Dexterity, requiring a steady hand, excellent hand-eye coordination
Mechanical and troubleshooting skills
Excellent customer service skills
Basic computer competencies
Positive, friendly attitude, along with a customer service mentality
Enjoy working in a fast-paced environment
Team player with ability to collaborate with others effectively
Ability to learn new technology, repair and service procedures and specifications
Able to operate electronic diagnostic equipment
Valid driver's license and clean driving record
Willing to submit to pre-employment drug screen and background check
We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. We are committed to providing a safe, drug-free work environment. Applicants must be willing to submit to a pre-employment background check and drug test. Interested candidates must possess a valid driver's license and have a satisfactory driving record.
Service BDC Consultant
Service specialist job in Kenosha, WI
Service BDC Representative (Full-Time)
We are seeking an experienced, motivated, and outgoing professional to join our high-energy Service Business Development Center (BDC) team. This full-time role is ideal for someone who thrives in a fast-paced, customer-focused environment and enjoys building relationships over the phone and digitally.
What You'll Do
Create, schedule, and confirm service appointments
Handle inbound calls and make outbound calls to drive business
Follow up with prospective and existing service customers
Deliver an exceptional customer experience on every interaction
Work closely with Service Managers and Service Advisors to support daily operations
This is a great opportunity to join a winning team that values growth, teamwork, and internal promotion.
Why You'll Love Working Here
Promote-from-within culture
Ongoing mentorship and paid training
Regular roundtable meetings and clear communication
Competitive pay and comprehensive benefits
Employee discounts on products and services
Qualifications
Previous role with strong customer service experience required
Service department experience is a plus
Positive, team-oriented attitude
Prompt, professional, and courteous communication style
Enthusiastic and outgoing personality
Strong computer and multitasking skills
Ability to manage multiple tasks in a fast-paced environment
Must pass a pre-employment background check and drug screening
Job Type
Full-time
Benefits
401(k) with company matching
Medical, Dental, and Vision insurance
Health Savings Account (HSA)
Life insurance
Paid time off
Flexible scheduling
Paid training
Employee discounts
Schedule
8 hour shift
Weekend availability
Supplemental Pay Types
Bonus pay
Work Location: In person
Auto-ApplyTransfer Call Center - Communication Specialist
Service specialist job in Milwaukee, WI
At Children's Wisconsin, we believe kids deserve the best.
Children's Wisconsin is a nationally recognized health system dedicated solely to the health and well-being of children. We provide primary care, specialty care, urgent care, emergency care, community health services, foster and adoption services, child and family counseling, child advocacy services and family resource centers. Our reputation draws patients and families from around the country.
We offer a wide variety of rewarding career opportunities and are seeking individuals dedicated to helping us achieve our vision of the healthiest kids in the country. If you want to work for an organization that makes a difference for children and families, and encourages you to be at your best every day, please apply today.
Please follow this link for a closer look at what it's like to work at Children's Wisconsin:
***********************************
The person in this role serves as a central communication source for all components of the patient transfer and consultation process. Triages calls from referring providers and appropriately routes to subspecialist, attending physicians and/or the appropriate department(s). Demonstrates effective communication skills, critical thinking skills, ability to multi-task, and ability to follow clinical practice guidelines.
Location: Onsite Milwaukee main campus
Full time: 0.9 FTE
Nights: 6:00pm-6:00 am
Weekends: Rotate every 3rd weekend
Holiday rotation
Experience:
Required - Prior knowledge acquired through 2 years of experience in a medical field such as EMT, Paramedic, Medical Assistant (MA), Health Unit Coordinator or Nursing,
Previous critical care/emergency room experience preferred
Medical dispatch/triage preferred
Knowledge / Skills / Abilities
Knowledge of medical terminology required
Must be knowledgeable of Electronic Health Record
EPIC electronic health record preferred
Knowledge of a variety of pediatric healthcare specialties, including level of care, symptom identification critical thinking and decision making to appropriately triage and manage consult and transfer requests.
Licensure, Registration and/or Certification
Certified Medical Assistant (CMA) or Emergency Medical Technician (EMT) Certification Preferred
BLS-Basic Life Support Healthcare Provider - American Heart Association/American Red Cross Preferred
Physical Requirements and Working Conditions:
Normal office environment where there is no reasonable potential for exposure to blood or other high risk body fluids.
Education - High school education or equivalent required.
Children's Wisconsin is an equal opportunity / affirmative action employer. We are committed to creating a diverse and inclusive environment for all employees. We treat everyone with dignity, respect, and fairness. We do not discriminate against any person on the basis of race, color, religion, sex, gender, gender identity and/or expression, sexual orientation, national origin, age, disability, veteran status, or any other status or condition protected by the law.
Certifications/Licenses:
Auto-ApplyClinical Services Support Specialist
Service specialist job in Milwaukee, WI
Clinical Services Support Specialist, Full-Time, Day Shift Community Care is hiring a Clinical Services Support Specialist to be a part of our dedicated team providing care and service. The Clinical Services Support Specialist position is a full-time opportunity with weekday hours offering work-life balance, and is perfect for someone who enjoys team collaboration and being part of a mission driven organization. The position is based at our Milwaukee location - 3220 W. Vliet St, Milwaukee, WI 53208.
Clinical Services Support Specialist Responsibilities:
Coordinates and leads assigned quality and/or performance improvement initiatives for the Family CarePartnership program.
Develops and coordinates programs for specific member populations based on the organization'sstrategic goals and initiatives.
Facilitates the development and implementation of standards of care and monitors and assurescompliance; collaborates with site and clinical leadership to identify and address practice issues, staffknowledge and skill deficiencies, opportunities for coaching, and standardization of practice.
Acts as a role model and resource for Partnership program team members in the areas of organizationalchange, critical thinking, care planning, and evidence based practice adoption and professional practice.
Provides clinical consultation and guidance for staff regarding care management of members; Regularlymeets face to face with clinical staff to advise of clinical practice changes and to assist with clinicalproblem solving.
Assists with care management and clinical orientation, competency validation, and onboarding of RNstaff.
Clinical Services Support Specialist Job Requirements:
Education: Master's degree in Social Work required
Licensure: Current Wisconsin Social Work licensure required
Experience: Minimum of 1 year experience providing care or services for a frail or elderly population required. 1 to 2 years case management experience with the elderly and/or developmentally or physically disabled population preferred.
Clinical Services Support Specialist Job Schedule:
8:00AM - 4:30PM, 40 hours per week
Monday - Friday
About Community Care
Community Care is a local nonprofit with more than 40 years of experience helping older adults and adults with disabilities live as independently as possible within the community. We coordinate and deliver a full range of supportive services that help more than 13,000 Wisconsin residents live safely, confidently, and with dignity. We are Wisconsin-based with local offices supporting each of the 15 counties we serve. Our dedicated team works with members to develop care plans to meet their health and social needs Together with our community partners, we're committed to providing compassionate, personalized care that empowers members to live a healthy and independent lifestyle.
Compensation and Benefits:
Our employees make a real difference in people's lives every day, that is why we are proud to offer a compensation package that includes:
Generous, paid time off
Competitive pay and benefits (health, dental, vision, etc.)
Flexible benefits plan
Employee referral program
Coworkers care program
Retirement plan with employer contribution
Employee Assistance Program
Community Care is an Equal Opportunity Employer
Professional Services Veterinarian Milwaukee WI
Service specialist job in Milwaukee, WI
As a Professional Services Veterinarian you will consult with Practice Owner Veterinarians on medical protocols to promote growth and utilization of IDEXX products, services, and medical testing; and promote customer satisfaction and loyalty. Represent IDEXX to customers and academia. Partner with Sales Force and collaborate with internal teams, providing technical support to sales and marketing, technical training, market trials and other applicable technical activities.
This position can be based in Chicago, IL or Madison, Milwaukee, WI
In this role you will:
Consult with Practice Owner Veterinarians on medical protocols to promote growth and utilization of IDEXX products, services, and medical testing.
Represent IDEXX to customers and academia which may include hosting seminars and continuing education sessions on company products to key influencers at Veterinary Hospitals, University and Veterinary Schools, etc.
Partner with the Sales organization and other IDEXX areas as needed to collaborate, providing medical support to sales and marketing, technical medical training, market trials, and other applicable activities.
Proactively support the company's products through assisting with, creating and reviewing technical materials and presenting technical medical subjects to a variety of audiences. May assist and write technical medical documents and/or provide input and approval oversight on marketing and field selling materials.
Provide support to IDEXX Training Department, creating written materials, presentations, and conducting training sessions as appropriate.
Assure compliance with all lDEXX SOP's and procedures relative to product questions/concerns, client records and administrative responsibilities.
Handle customer (veterinary and end-user) questions providing technical medical advice and following through on product complaints.
Adhere to and model the IDEXX Purpose & Guiding Principles.
Perform other duties as assigned.
What you will need to succeed:
DVM degree or equivalent.
Advanced degree or board certification preferred.
Typically, 5-8 years of experience in the Veterinary Industry and/or in Veterinary Practice
Licensed to practice in at least one state a plus.
Solid knowledge of current topics and issues in clinical veterinary medicine.
Strong business acumen, including specific knowledge of products and services sold.
Seasoned business and medical professional.
Excellent communication and interpersonal skills with the ability to influence others effectively and appropriately.
Strong facilitator, able to resolve conflict through mutual understanding and respect.
Excellent customer service and business relationship-building skills required.
Professional maturity, adaptability and responsiveness to employee, customer and peer needs or concerns.
Strong problem-solving and decision-making skills with the willingness and ability to work collaboratively with others in a matrix environment.
High integrity and honesty to keep commitments to Employees, Customers, and the Company.
Goal oriented, with drive, initiative and passion for business and team excellence.
Ability to organize and prioritize.
Have a service-oriented attitude.
Computer proficiency in Microsoft PowerPoint, Excel, and Word
Able to accommodate extensive travel up to 75% (four days in the field, one day work from home)
Company vehicle provided
Hold a valid driver's license
Extended hours may be required.
This position can be based in Chicago, IL or Madison, Milwaukee, WI
What you can expect from us:
Annual Salary $140,000-160,000 based on experience
Opportunity for annual cash bonus
Health / Dental / Vision Benefits Day-One
5% matching 401k
Additional benefits including but not limited to financial support, pet insurance, mental health resources, volunteer paid days off, employee stock program, foundation donation matching, and much more!
Why IDEXX?
We're proud of the work we do, because our work matters. An innovation leader in every industry we serve, we follow our Purpose and Guiding Principles to help pet owners worldwide keep their companion animals healthy and happy, to ensure safe drinking water for billions, and to help farmers protect livestock and poultry from diseases. We have customers in over 175 countries and a global workforce of over 10,000 talented people.
So, what does that mean for you? We enrich the livelihoods of our employees with a positive and respectful work culture that embraces challenges and encourages learning and discovery. At IDEXX, you will be supported by competitive compensation, incentives, and benefits while enjoying purposeful work that drives improvement.
Let's pursue what matters together.
IDEXX values a diverse workforce and workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.
IDEXX is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state, or federal laws.
No unsolicited Employment Agency resumes are accepted.
#LI-CFO
#LI-REMOTE
Auto-ApplySenior Specialist Support Laboratory- Client Services
Service specialist job in Milwaukee, WI
Versiti is a fusion of donors, scientific curiosity, and precision medicine that recognize the gifts of blood and life are precious. We are home to the world-renowned Blood Research Institute, we enable life saving gifts from our donors, and provide the science behind the medicine through our diagnostic laboratories. Versiti brings together outstanding minds with unparalleled experience in transfusion medicine, transplantation, stem cells and cellular therapies, oncology and genomics, diagnostic lab services, and medical and scientific expertise. This combination of skill and knowledge results in improved patient outcomes, higher quality services and reduced cost of care for hospitals, blood centers, hospital systems, research and educational institutions, and other health care providers. At Versiti, we are passionate about improving the lives of patients and helping our healthcare partners thrive.
Position Summary
Under the direction of department leadership, performs clerical and other technical lab duties in an efficient, timely and accurate manner, with quality that exceeds customer expectations. Demonstrates the ability to take initiative and drive productivity and support others with direction, training, and mentorship. Performs advanced customer service tasks, executed at high service level. Aligns to and supports Versiti's mission, vision, and values as well as department goals and objectives. Understands to a high degree the importance of daily tasks performed and the impact they have on the patients and providers we work with to provide lifesaving diagnostic services.
Total Rewards Package
Benefits
Versiti provides a comprehensive benefits package based on your job classification. Full-time regular employes are eligible for Medical, Dental, and Vision Plans, Paid Time Off (PTO) and Holidays, Short- and Long-term disability, life insurance, 7% match dollar for dollar 401(k), voluntary programs, discount programs, others.
Responsibilities
Understand and perform to all applicable regulatory and compliance requirements.
Participate in regulatory audits, as needed.
Ship, receive, and track packages and specimens while maintaining the integrity of samples, as needed.
Receive, classify, and process specimens in an accurate and expedient manner.
Inspect specimens and paperwork for accuracy and acceptability and maintain sample identity and ensure samples are handled and stored at appropriate temperatures to prevent loss of sample.
Use appropriate systems to accurately perform data entry functions.
Proofread own work for content, spelling, accuracy, and document format.
Maintain sample integrity and ensure proper identification of all specimens.
Prepare samples for laboratory testing, as needed.
May perform reagent preparation.
Operate, troubleshoot, and perform maintenance and calibration on equipment, as needed.
Identify and clearly document sample issues or discrepancies and work with client to resolve, as appropriate.
Answer telephone calls and respond to email requests with professionalism and a high degree of courtesy and responsiveness. Research and resolve complex issues with follow up to customers in a prompt manner.
Use written and verbal communication skills to provide exemplary customer service to internal and external customers, and appropriately documents interactions.
Ensure maintenance and organization of departmental records, and execution of reagent and supply inventory control process as needed.
Perform training activities and provide mentorship to trainees assisting junior and peer staff members with complex issues, and may support the assessment of staff competence, as appropriate.
Oversee that daily tasks are completed in a highly efficient manner.
May participate in validation and implementation of new processes or equipment, and support Controlled Document processes to ensure that Standard Operating Procedures are accurate, compliant, and up to date.
Maintain all applicable competencies and performs duties, and maintains sufficient Continuing Education credits, as applicable per laboratory policy.
Support scheduling process, and work weekend and holiday rotations as needed.
Performs other duties as required or assigned which are reasonably within the scope of the duties in this job classification
Understands and performs in accordance with all applicable regulatory and compliance requirements
Complies with all standard operating policies and procedures
Qualifications
Education
High School Diploma required
equivalent required
Two years attendance at an accredited college, university or technical college with emphasis in a science/medical related field preferred. preferred
Experience
Mastery of Laboratory Support Specialist duties, responsibilities, and behaviors required
Knowledge, Skills and Abilities
Ability to read, interpret, and write documents such as Standard Operating Procedures, safety rules, operating and maintenance instructions, and other department manuals. required
Excellent required
Ability to apply judgment to written or oral instructions. required
Aptitude for computers and superior data entry skills. required
Ability to manage frequent interruptions in a fast-paced and high-volume environment. required
Ability to transition from one task to another in an efficient manner. required
Advanced customer service skills. required
Must have effective verbal and written communication skills, including the ability to provide constructive criticism to fellow employees. required
Flexibility to work independently and with a team. required
Organized and able to prioritize and handle multiple tasks at one time and provide direction to others. required
Ability to work independently with limited written or oral instruction. required
Knowledge of medical terminology. required
Understand time zones and military time. required
Tools and Technology
General office equipment (i.e. computer, printer, fax, copy machine, scanner). required
Personal Computer (desktop, laptop, tablet). required
Microsoft Suite (Word, Excel, PowerPoint, Outlook). required
Software systems (including but not limited to Customer Relationship Management Software, Laboratory Information Systems, Learning Management System). required
Lab/department specific equipment, including, but not limited to: • Box cutter • Pipettes (single channel, multi-channel, electronic, etc.). • Centrifuge, freezers, refrigerators • Water bath • Automated cell washer • Heat block • Balances • pH meter required
Not ready to apply? Connect with us for general consideration.
Auto-ApplyEnrollment Services Specialist
Service specialist job in Brookfield, WI
To participate in a remote work arrangement, employees must reside in the United States. No remote work arrangement will be considered for working from outside the United States. Current employees, faculty or adjunct instructor at Herzing University (not a Contractor or temporary employee through a staffing agency): log into UKG and navigate to Menu > Myself > My Company > View Opportunities to apply using the internal application process.
The position is responsible for the administrative duties and functions of the Registrar's Office and ensures compliance in the management of educational records according to regulatory, accreditation and institutional guidelines. Must be detail-oriented and provide exceptional customer service to students, staff, faculty and third parties
EDUCATION & EXPERIENCE REQUIREMENTS:
* Bachelor's degree highly preferred, Associate degree required.
* 2 years related work experience preferred.
PRIMARY DUTIES AND RESPONSIBILITIES:
* Adhere to the University's service level agreements.
* Act as a liaison for other administrative offices on student schedule and academic policy questions.
* Adhere to FERPA and other related regulatory requirements.
* Track and review new student records within CampusNexus.
* Participate in administrative meetings and committees as assigned.
* Accept students for admission by validating proof of graduation and other required enrollment documents.
* Develop individual new student schedules and input into the CampusNexus system and update any schedule changes.
* Other administrative tasks as assigned including assisting with other Specialist functions as needed.
* Provide excellent customer service to students, staff, faculty and third parties.
Compensation is determined based on the qualifications, experience, and circumstances of each hire. It is uncommon for new employees to start near the top of the salary range. We offer a comprehensive benefits package, including a tuition waiver and reimbursement program, health insurance, paid time off, and a retirement savings plan. The hourly pay range for this position is $18.32 to $24.79.
Click Here or use the following link to learn more about careers at Herzing University: ****************************
Schedule includes a 40-hour work week, Monday through Friday with the occasional need for weekend hours. It is preferred that the final candidate will be near one of our current locations allowing for a potential hybrid schedule.
Region
Locations
Midwest
Kenosha, Brookfield, Madison, Milwaukee (WI)
Minneapolis (MN)
South
Clarksville, Nashville (TN)
Akron (OH), Atlanta (GA), Birmingham (AL), New Orleans (LA)
Florida
Tampa, Orlando
Herzing University is committed to providing a diverse environment and is dedicated to fostering a culture and atmosphere of mutual respect. It provides an inclusive and collegial community where individuals are valued, heard and empowered to contribute to the effectiveness of the institution.
Physical Requirements:
* Must be able to remain in a stationary position most of the time.
* Must be able to occasionally move around the work location.
* Must be able to communicate information and ideas so others will understand.
* Constantly operates office and/or tech equipment which may include computers, copiers, fax machines, audio/visuals.
* Frequently uses voice and hearing to communicate with students, staff or colleagues face-to-face or over the telephone.
* Visually or otherwise identify, observe and assess.
* Occasionally move, carry, or lift 10 pounds.
Applicants must be authorized to work for any employer in the U.S. We do not sponsor or take over sponsorship of an employment Visa at this time.
It is the university's practice to recruit and hire without discrimination because of skin color, gender, religion, LGBTQi2+ status, disability status, age, national origin, veteran status, or any other status protected by law. ***************************************
Herzing University prohibits sex-based discrimination in any education program or activity that it operates. Individuals may report concerns or questions to the Title IX Coordinator. The notice of nondiscrimination is located at *********************************