Facility Operations Specialist
Service Specialist job in Milwaukee, WI
Job DescriptionJoin Our Team!
Step into the exciting role of Facility Operations Specialist at our organization, where your expertise will ensure the seamless functioning of our workspace. We value hands-on solutions and proactive troubleshooting.
Role Highlights
Execute standard maintenance tasks and repair activities.
Monitor systems through regular checks to uphold stringent safety protocols.
Swiftly address both routine and urgent maintenance needs.
Document all work and materials used meticulously.
Work collaboratively to refine operation processes.
Participate in implementing cutting-edge equipment and systems.
Uphold cleanliness and orderliness in all assigned areas.
Who You Are
Holder of a high school diploma; technical credentials elevate your profile.
Seasoned in maintenance or similar functions.
Well-versed in mechanical, electrical, and plumbing domains.
Adept at diagnosing and fixing diversified equipment.
Meticulous in problem-solving and detail orientation.
Skilled in communication and team collaboration.
Prepared to embrace flexible scheduling, covering weekends and holidays.
Service BDC Representative
Service Specialist job in Milwaukee, WI
Job Description
The International Autos Group is a family owned and operated group of dealerships serving customers in the Milwaukee, Sheboygan, Chicago, Northwest Indiana markets and Minnesota. The owner of the organization is Ralph Mauro, the son of Frank Mauro, who purchased his original dealership in 1968. Frank Mauro left behind quite a legacy and one that included instilling strong work ethics in Ralph. In turn, Ralph instilled those hard work ethics in his son, Francis, who became the third-generation of the Mauro family to join the auto industry. The International Autos Group will do all they can to promote their employees' growth in the company.
WE OFFER:
Paid training
Paid vacation
Medical, dental, and vision
401K
Closed Sundays
RESPONSIBILITIES:
Manage and track all leads
Ensure all leads are followed up with in a timely manner
Manage day-to-day business of the center
Collect and analyze metrics
Provide training and ongoing support to the call center representatives
Answer customer inquiries and calls when necessary
REQUIREMENTS:
Strong communication skills
Positive energy
Eager to improve
Competitive attitude
Previous sales experience required
Previous management experience preferred
Automotive industry experience preferred
Team player
Organized
Self-motivated individual that thrives on goals
BDC Representative
Service Specialist job in Delavan, WI
Job DescriptionDescription:
Join the Kunes Auto Group Family – Where Fun Meets Opportunity!
Are you ready for an exciting career in the automotive industry? Kunes Auto Group, recognized as one of Automotive News' Best Dealerships to Work For, is expanding rapidly and looking for talented individuals to join our team. Founded in 1996 by Gregg Kunes, we've grown from a single dealership to over 40 locations across Wisconsin, Illinois and Iowa.
Has to be available for Nights & Weekends!
What We're Looking For
We're seeking naturally upbeat individuals who thrive on making connections and enjoy a vibrant, team-oriented environment. As a Business Development Representative, you'll be the friendly voice setting appointments and building lasting relationships with our clients.
Key Responsibilities:
Use persuasive skills to connect with clients
Memorize effective sales techniques
Develop strong relationships over phone, text, and email
Handle inbound and outbound requests
Set, confirm, and follow up on appointments
Take initiative and show your potential
Requirements:Why Choose Kunes Auto Group?
Growth Opportunities: We believe in promoting from within and offer expanded opportunities for career advancement.
Comprehensive Benefits: Enjoy a full package including 401(k), health, dental, and vision insurance, as well as paid time off.
Daily Pay: Access your earnings before payday
Continuous Learning: Our amazing training team provides consistent coaching to support your success.
Bonus Opportunities: Earn extra income through tiered bonus levels.
Work-Life Balance: We offer a casual dress code and flexible scheduling for the right team members.
Join Our Family
At Kunes Auto Group, we're more than just a workplace – we're a family dedicated to building people's lives and being better together. If you're ready to take your career to the next level in a fun, supportive environment, apply today and become part of the Kunes Auto Group family!
Ready to Jump into an Exciting Career?
If you're ready to join a team where every day feels like an adventure and where fun meets opportunity, apply today! Let’s make every day enjoyable while building your future together at Kunes Auto Group!
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Healthcare Bilingual Care Coordinator
Service Specialist job in Delafield, WI
$2000 sign on bonus!
Lutheran Social Services of WI and Upper MI is currently seeking Care Coordinators in Waukesha County. This specific role needs to be Bilingual in English and Spanish. The Children's Long Term Support (CLTS) Waiver is a federally funded Medicaid program serving the needs of children who have a developmental, physical, or a severe emotional disability. CLTS Care Coordinators serves as the main point of contact in helping families obtain CLTS services necessary to help keep their children safely in a home/community setting.
The position is full time, Monday through Friday, first shift, and requires flexibility to meet the needs of the families. There is an opportunity to work remotely in this role!
Spanish Bilingual Capability will increase pay to $24 an hour!
Under direction, performs work involving the assessment, service planning, and implementation of the service plan for assigned individuals. Performs other duties as required.
DIRECT SERVICE REQUIREMENTS (Required of all employees providing direct services):
Promote client independence and growth, consistent with the service plan.
Provide services using a trauma-informed and person and/or family-centered model.
Provide services utilizing agency approved and supported evidence-based practices that have been indicated by the funder and/or agency.
Accurately complete time reporting.
Essential Duties and responsibilities:
This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities, as management may deem necessary from time to time.
Assessment of functional abilities
Assess client's needs utilizing the required assessment tool(s) (e.g. functional screen).
Re-assess, as needed, and at least annually.
Information to complete the assessment is gained via interviews, collateral contacts and prior records.
Care/Service planning
Work alongside the client, their family, his/her supports, and other service providers, develop and implement a comprehensive and individualized service plan.
When required by the program/service, coordinate and authorize services according to the service plan.
Work collaboratively with clients, service teams, and clinical supervisor to determine interventions.
Communicate effectively with team members and providers. When authorizing services, articulate the expectations of the service.
Make recommendations within the client team and scope of practice.
Care/Service facilitation
Provide services to assigned clients in alignment with the service plan.
Coordinate and facilitate person and/or family-centered team meetings.
Testify at legal proceedings as required by law and/or role.
Complete documentation within required timelines and expectations per LSS, regulation, funders, and practice standards.
Maintain client records.
Apply working knowledge of:
Casework principles and methods.
Human behavior, dynamics of groups, interpersonal relations, and social interactions.
Social problems and their effects on individuals.
Community Resources
Attend and participate in:
Staff development programs, including in-service training, staff meetings and professional seminars
Clinical supervision, when supervision is a program requirement
Understand productivity expectations. Meet or exceed the standards that have been established for the role and the program.
Perform other duties and special projects as required.
Organize and plan work effectively.
PERKS:
Medical/Dental/Vision Insurance
Flex Spending for Dependent & Health Care
Mileage reimbursement
Paid Time Off
10 Paid Holidays
Ability to Contribute to 403B
Employee Assistance Program
Service Awards and Recognition
Remote Work - Care Coordinators are eligible for the following:
1 remote day at 6 months
2 remote days at 9 months
3 remote days at 12 months
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Upon offer, candidates must successfully complete the necessary background, caregiver, medical and any other checks required, according to program requirements
.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION AND/OR EXPERIENCE:
Children's Long-Term Support (CLTS) Requirements:
Through a course of study leading to a BA/BS degree in a health or human services related field and one year of experience working with persons of the specific target group for which they are employed
LSS approved examples of human service degrees include, but are not limited to the following:
Child Development/Family Relations
Community Mental Health
Substance Use
Counseling/Guidance
Criminal Justice
Marriage and Family
Occupational Therapy
Psychology
Recreational Therapy
Rehabilitation Counseling
Social Work
Sociology
Special Education
Vocational Counseling
CERTIFICATES, LICENSES, REGISTRATIONS:
The incumbent of this position must have a valid driver's license and have reliable transportation to perform the essential duties of the role; a motor vehicle check (MVR) with a satisfactory driving record per the LSS Driver Safety Procedure is required, and ability to meet LSS auto insurance requirements.
LANGUAGE SKILLS:
Fluency in Spanish is required for this position.
Ability to read, write, analyze and interpret to complete required documentation by established timeframes.
Ability to document in a neat, legible, accurate, objective and consistent manner to reflect the services provided.
Ability to effectively present information and respond to questions from all levels of LSS management and employees, as well as the individual, family, and circle of support.
COMPUTER SKILLS/TECHNOLOGY:
Working knowledge of computers to allow employee to access computer systems and applications to complete timecards, read and respond to email, and complete required on-line training.
Ability to utilize efficiently an electronic health record(s) for documentation of direct services.
Must be able to work on computer and utilize computer applications and programs to effectively complete the job.
Ability to work within a variety of ever-changing software packages and computer systems.
PHYSICAL DEMANDS/WORK ENVIRONMENT:
The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee may be required to frequently bend/stoop, crouch, climb stairs and kneel. This position will require the ability to access a variety of locations in the community.
The employee must react appropriately in times of crisis that may include verbal aggression.
The incumbent of this position works in a community environment (home, office, community, etc.). The incumbent will also be exposed to outdoor conditions when traveling on company business.
The noise level in the work environment is usually moderate.
TRAVEL: Daily travel may be required.
LSS is an Equal Opportunity Employer (EOE).
Customer Experience Associate
Service Specialist job in Sussex, WI
Why join AVIRE?
Do you have an entrepreneurial mindset? Do you like being part of high growth, high impact environments? Are you looking for an opportunity to provide your customers with consultative support--growing our business together? If you have answered yes to these questions, we should connect!
The Americas AVIRE team is looking for a highly driven, highly motivated individual to take us to new heights. In this role, you will be responsible for providing outstanding service support to our customers. You will be a part of a team of Customer Services Specialist, Inside Sales Specialist, Regional Sales Managers, Technical Support Specialists, and Marketing Communications experts with the collective goal to provide the best customer experience in the industry, supporting our customers through every stage of the buying process. Further, you will be a part of a team that has a track record of delivering double digit compound growth while supporting each other. This position reports to the North America Customer Experience Manager.
What you will do:
Manage incoming requests through CRM - Salesforce and Microsoft Outlook.
Provide support for any onsite visitors. Own the experience for any customer visits.
Review order status to ensure accuracy and drive proactive customer outreach.
Manage inbound calls, outbound calls and emails in a timely manner, and maintain records utilizing our CRM - Salesforce.
Identify customers' needs and provide solutions when handling customer requests.
Communicate with other areas of the company with regards to customer questions and concerns.
Meet personal and team qualitative and quantitative targets, as well as contribute to process improvements and initiatives to help drive a best-in-class support.
Advocate for customer needs within the business providing insights to other functional areas to ensure continuous improvement by using CRM data.
Performs other job duties as assigned.
We want someone who displays:
Action-Oriented Curiosity: You readily take on challenges, and you identify and seize new opportunities. You have an outstanding history of delivering on your projects. You work on the problems that truly need solving, and you effectively challenge the organization to be better. You can cut through the clutter and focus on the priorities that align with organizational objectives.
Collaboration: You embrace the unique experiences, viewpoints, and abilities of your teammates and proactively engage those differences to come to the best possible outcome.
Empowerment: You thrive in an environment where you can make decisions. You do not shy away from taking a stand, and you recognize the importance of challenging the team to ensure that we strive for more.
Accountability: You take responsibility for your actions, and you deliver on your commitments.
Inclusion: In all aspects of your work, you treat everyone with respect.
Performance Objectives
Achieve a high level of customer satisfaction by creating service level agreements
Manage case load and ability to multi-task incoming emails and requests
Maintain accurate customer records and transactions within Salesforce
Resolve customer issues by working with internal departments and escalating issues based on CRM data
Ensure that all onsite visitors receive the best experience
Support with process improvements based on customer feedback
Job Skills
Excellent written, verbal, and interpersonal communication skills to work effectively with diverse groups of people both within and outside of the organization
Strong passion for continuous learning and professional development
Proven ability to problem-solve
Strong active listening and empathy skills
Patience and composure under pressure
Strong ability to build relationships with customers
Ability to use Outlook and Microsoft based programs
Qualifications
Associates degree in Business Administration, Marketing, Communications, Sales, Engineering, or a related field or equivalent experience. Bachelor's degree is preferred.
A minimum of 1 year customer service or hospitality experience.
Fluent in English and primary language used in area of responsibility and/or location
Who is AVIRE?
AVIRE combines 4 market-leading brands (MEMCO, MICROKEY, RATH and JANUS) within the emergency communications and life safety industries. Each brand has a strong market presence, a unique identity, a distinct product range and a long, successful history. AVIRE has Manufacturing and R&D locations in 3 countries, Sales & Marketing in 7 countries, and employs approximately 400 people globally. AVIRE is committed to fostering a diverse and inclusive workplace, where all individual's unique perspectives and capabilities are valued. We provide equal job opportunities to all applicants and promote fairness in our hiring process.
AVIRE is part of the Halma group (*************** Halma bets on talent! We are looking for bright, ambitious people to join our team and stay for the long term. With over 45 businesses under its ownership, Halma is a great place to start, advance, or accelerate your career.
Benefits
Competitive base salary
Participation in the company bonus plan
Complete benefits package including health, dental & vision insurance, 401K, vacation, and generous parental leave
Paid time off
Professional Development training opportunities
Hybrid schedule with flexibility
Customer Service Representative
Service Specialist job in Waukegan, IL
At Luxor, we cultivate a culture of innovation and forward-thinking that our employees thrive in, and this mindset is reflected in our products. As a manufacturer of cutting-edge workspace solutions for commercial, educational, industrial, and various other markets, we consistently develop functional, value-driven products. Our workspace furniture solutions are designed to foster a healthy and collaborative work environment.
Provides service to customers including product and service information, and by resolving product and service problems. This position interacts constantly with Luxor customers, industry end-users, and other internal departments to understand and clarify a customer's request or complaint, determine the cause, select and explain the best solution to complete the request or resolve the complaint, and follow up to ensure resolution. Understands issues daily and works to resolve root causes to promote better customer experiences.
ESSENTIAL DUTIES AND Responsibilities:
Positively manage and respond to customer service phone calls and emails
Quickly provide information to customers about products and services
Work within company computer programs, including ERP and CRM
Process replacements, return authorizations, freight claims, and carrier requests
Accurately calculate appropriate freight quotes based on options available
Work closely with Sales and Quality departments
Consistently maintain customer portals
Promptly forward customer referrals to Sales team
OTHER DUTIES AND RESPONSIBILITIES:
Develop vast knowledge of products and parts
Understand customer specific requirements
Other tasks and requirements that may occur in the general course of business
SKILLS AND ABILITIES REQUIRED:
Customer focused
Strong written and verbal communication skills
Intermediate typing and general computer skills
Ability to adjust to changing business conditions and learn new processes
Ability to troubleshoot and solve issues with limited information using basic processes and judgement
Positive, can-do, solutions-oriented attitude
EDUCATION AND EXPERIENCE REQUIRED:
High School Diploma
Three years customer service experience preferred
Computer equipment and level of software requirements:
Intermediate experience with Microsoft Outlook preferred
Previous experience with ERP systems and/or Salesforce preferred
Beginner level of Excel, Word, and PowerPoint
Specific Knowledge, licenses, certifications REQUIRED:
None
SUPERVISORY RESPONSIBILITIES:
None
TRAINING REQUIREMENTS:
None
PHYSICAL DEMANDS:
None
PHYSICAL PROTECTIVE EQUIPMENT:
None
WORK ENVIRONMENT:
Usual office working conditions
JOB TYPE:
Full-time
PAY: $17.00 - $19.00 per hour
BENEFITS:
401(k)
Dental insurance
Health insurance
Vision insurance
This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employee(s) will be required to follow any other
job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.
To perform this job successfully, the incumbent(s) will possess the skills, aptitudes, and abilities to perform each duty proficiently. The requirements listed in this document are the essential levels of knowledge, skills, or abilities.
WORK-FROM-HOME Customer Product Support - $25-$45 per hour - No Experience
Service Specialist job in Racine, WI
Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.
We guarantee 15-25 hours per week with an hourly pay of between $25 / hr. and $45 / hr., depending on the In-Home Usage Test project.
No experience required.
There is no payment required in order to apply or to work as an In-Home Usage Tester. You don't have to buy products or pay for shipping, everything is paid by our company.
In-Home Usage Testers are considered independent contractors, we pay weekly every Wednesday by direct deposit or by cheque.
We are a consulting firm that specializes in product testing and product development work. We design and conduct In-Home Usage Testing (IHUT) locally and nationally to provide actual user feedback in real-time to companies and market research firms to evaluate products to ensure proper product certification and greater market access.
It is important to note that during your application process, reputable market research companies will determine your demographics and consumer profile to establish what products would be suitable for you to test.
Market research companies that partner with us will use questionnaires to identify and target certain types of consumers, to ensure that the right participants are engaged and to achieve the representative sample needed.
Participation in these product testing and consumer panels is always free, secure and private. In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the American market.
Main Duties :
Properly document In-Home Usage Tests as instructed in the In-Home Usage Test Daily Schedule (screenshots, audio recordings, videos, product journal entries, etc.)
Take care of the product being tested and use it responsibly
Read and strictly follow the In-Home Usage Test Daily Schedule provided with each product testing project (may include tasks such as unpacking, reading instructions, journal entries, online or mobile feedback, usage of product for a certain amount of time, writing reviews, taking pictures, etc.)
Some In-Home Usage Tests projects may require participants to use MFour’s Mobile In-Home Use Test Technology (cutting-edge smartphone technology to capture Point-of-Emotion® insights to gain unparalleled depth of responses)
There are times when the product being tested may be discussed in a private chat room that is opened by a market research firm
Write reviews as requested in the In-Home Usage Test Daily Schedule for each project
Requirements :
Ability to follow specific instructions
Excellent attention to detail and curious spirit
Be able to work 15-25 hours per week and commit to a certain routine
Have access to a computer and a reliable internet connection
Have access to a digital camera or cell phone that takes pictures -Be honest and reliable -Good communication skills are an asset -18 years or older
A paid Product Tester position is perfect for those looking for an entry-level opportunity, flexible or seasonal work, temporary work or part-time work.
The hours are completely flexible and no previous experience is necessary.
Benefits :
Very competitive pay rate
Weekly pay
Work around your own schedule
Learn about an exciting industry
Telecommute (you can work from home, work or school)
Most of the time you can keep the product you tested
Customer Service Representative
Service Specialist job in New Berlin, WI
Premium Waters, Inc. is a bottled water company focused on providing quality products for our customers while being a positive partner in communities in which we operate. If you want to be a part of a growing organization committed to inclusion, development and quality in everything we do, come join our New Berlin Customer Service Team! M-F Daytime Schedule. Our safe, family-friendly work atmosphere will support you and your career goals as we serve each other and our customers with a safe, healthy water product.
As a valued team member, you will enjoy:
• Competitive compensation
• Comprehensive offering of benefits which include medical, dental, vision, life insurance, STD and LTD. A very rich paid time off program, paid parental leave, 401k with match, educational reimbursement, a very robust wellness program and opportunities for volunteerism.
• Stability - Premium Waters is a financially sound organization that has grown through acquisition and continued reinvestment in the organization.
If you have the following, Premium Waters wants to hear from you:
High School or GED, plus 2 years related customer service experience
Excellent oral/written communication skills
General Accounting/Accounts Relievable experience
Ability to multi-task and strong attention to detail
Microsoft Office Proficiency
Very adaptable - responds effectively to changes in situation or information
All new hires must pass a physical exam, background check and drug test. All qualified applicants will receive consideration for employment without regard to the individual's race, color, sex, national origin, religion, age, disability, genetic information, status as a military veteran or any other characteristic protected by applicable law.
Customer Representative - Custom Orders
Service Specialist job in Kenosha, WI
Kenosha Branch
12355 Uline Way, Kenosha, WI 53144
Fast, friendly and customer focused. As a Uline Customer Representative, you'll support custom and drop ship orders, serving as liaison between our vendors and customers to deliver an exceptional experience our customers love!
Careers Packed with Potential. Backed by 45+ years of success, Uline offers opportunities to grow your career with stability you can count on.
Position Responsibilities
Guide and process customer inquiries regarding custom print and drop ship orders in a collaborative call center using world-class technology.
Act as liaison between customers and vendors via phone and email, monitoring orders to ensure timely production and delivery to our customers.
Be a product expert to understand customers' needs and provide effective solutions and exceptional customer service.
Review and edit customer artwork for their custom orders to ensure it is production ready.
Minimum Requirements
High school diploma or equivalent. Bachelor's degree preferred.
2+ years of relevant customer service experience.
Experience with Adobe Illustrator and Photoshop preferred.
Benefits
Complete health insurance coverage and 401(k) with 6% employer match that starts day one!
Multiple bonus programs.
Paid holidays and generous paid time off.
Tuition Assistance Program that covers professional continuing education.
Employee Perks
Café featuring affordable daily meal options from local restaurants.
On-site fitness center and beautifully maintained walking paths.
Best-in-class, clean, modern facilities.
About Uline
Uline, a family-owned company, is North America's leading distributor of shipping, industrial, and packaging materials with over 9,000 employees across 14 locations.
Uline is a drug-free workplace. All positions are on-site.
EEO/AA Employer/Vet/Disabled
#LI-CB2
#CORP
(#IN-PPCS)
Our employees make the difference and we are committed to offering exceptional benefits and perks! Explore
Uline.jobs to learn more!
Customer Retention Specialist
Service Specialist job in Waukesha, WI
Job Description
The Neu Tool & Supply Customer Service teams are energetic, dynamic, and driven by a strong work ethic. We effectively create an upbeat, comfortable, and inclusive office atmosphere while keeping a strong focus on achieving and exceeding monthly, quarterly, and yearly goals.
Reporting to the Customer Service Manager, this position plays a significant role in enhancing the overall satisfaction and retention of Neu Tool and Professional Tool customers. The Customer Retention Specialist is trained to work at both the Neu Tool and Professional Tool counters. The position will support our customers in person and on the telephone. his position also plays a vital role in customer retention and reactivation initiatives.
Key Responsibilities:
Answers and resolves customer emails and calls involving requests for quotes, shipping and logistics issues, basic technical support questions, and general product information.
Promptly provides customer incident resolutions by determining the root cause of each issue, taking corrective action, and responding to the customer promptly. Incidents include errors in shipping, pricing, documentation, order entry, etc.
Oversees the customer reactivation process; contacts customers who have not placed orders with Neu Tool during designated periods to determine corrective action to increase purchases.
Works with Sales and Marketing to provide feedback regarding customer experience with a focus on continuous improvement.
Required Experience:
Associate degree or related field experience.
Three years of customer service background, preferably in a distribution or manufacturing environment.
Ability to work in a fast-paced environment.
Experience with Microsoft office applications (Excel, Word, and Outlook).
Exposure to CRM or ERP software preferred.
Commercial Client Specialist
Service Specialist job in Milwaukee, WI
At Hausmann Group, we empower our associates to provide exceptional support & guidance to our clients and employees which aligns with our Core Values. As the Commercial Client Specialist, you will provide exceptional support and customer service as part of our Service Team for the retention & satisfaction of your client base.
Client Orientation: Develop client relationships to assist with day-to-day service. Has a commitment to exceptional customer service. Provide courteous, professional, efficient, and prompt communication (oral & written) to inquiries. Takes responsibility for own time and manages client renewal process. Primary owner of client data in our agency management system, EPIC. Executes marketing efforts between clients and carriers.
Teamwork: Provides assistance, information, or other support to the team to build and maintain relationships as it pertains to managing a book of business. Is flexible and adaptable to change. Is able to follow department processes and workflows. Ability to identify the key components of problems and situations to Gets Things Done.
Industry Knowledge: Specific, timely, and accurately demonstrates knowledge to support Commercial clients. Knowledge of Commercial lines coverages and nuances. Reviews policies and carrier quotes for accuracy. Manages client communication. In depth knowledge of our technology and department resources.
Requirements
You represent Hausmann and undoubtedly live by our core values. Meaning, you are a kind and empathetic colleague that values a welcoming office environment for all, and you promote a culture of continuous improvement and innovation throughout the agency.
Obtain and maintain a valid Wisconsin Property and Casualty Insurance Agents license within 90 days of hire.
Knowledge of Commercial Lines and experience in a Commercial service role.
High degree of self-motivation, ability to make decisions and be part of a service focused Team.
Strong oral and written communication skills to compose concise and professional responses.
Disciplined with time management and focusing on Agency Key Performance Indicators.
Strong computer skills, including Outlook, Microsoft Word, Excel and PowerPoint, knowledge of other multi-media applications helpful.
Physical Requirements:
Able to work in a stationary position 90% of the time.
Constantly able to operate a computer and other office productivity machinery 90% of the time.
Constantly able to observe details, including letters, numbers and colors, at close range.
Able to move or transport objects weighing up to 20lbs. Frequency and duration will vary
Working Conditions:
Position will be based in Madison, Wisconsin or Milwaukee, Wisconsin.
Regularly work during our core business hours: Monday through Friday, 8am-4:30pm.
A valid driver's license and reliable transportation are required. Estimating 0-20% regional travel; travel will be to client locations (day trips), mainly around southern WI.
Hausmann Group offers a hybrid working environment with three days in the office and up to two days at home.
Hausmann Group is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all associates and applicants. We provide reasonable accommodations to qualified individuals with disabilities to ensure they can perform essential job functions. If you require an accommodation due to a disability, please contact Human Resources.
Don't meet every single requirement? If you're excited about this role, but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Pet Resort Client Experience Specialist
Service Specialist job in New Berlin, WI
We are looking for a bright/outgoing, animal loving and reliable person to fulfill a client services position here at Spa Paw & Tail. This fast-paced position is a physical role that does require handling dogs of all sizes. You would be responsible for phone calls, data entry, retail sales and customer service. We have a full time shift available at this time. The schedule consists of 6:30 AM to 3:30 PM or 10:30 AM to 7:30 PM shifts. Rotational weekend shifts are: Saturday 7:30 AM to 2 PM and Sunday 8:30 AM to 5:30 PM. Weekends are required on a rotational basis.
This is a fun position that offers employee discounts and opportunity to bring your dog to work with you.
Communication method(s) used:
Email
Phone
In person
Hours per week:
40
This Job Is:
Open to applicants who do not have a college diploma
Work Remotely
No
Job Type: Full-time
Pay: From $14.50 per hour
Benefits:
401(k)
401(k) matching
Flexible schedule
Shift:
8 hour shift
Rotating shift
Education:
High school or equivalent (Preferred)
Work Location: In person
View all jobs at this company
Female Hoyer Client (E/O Sat & Sun 8:3011:30 AM & 3:306:30 PM)
Service Specialist job in Milwaukee, WI
Job DescriptionBenefits:
401(k)
Dental insurance
Vision insurance
Competitive salary
Flexible schedule
Health insurance
We are seeking a caregiver to assist one of our clients. The client requires hands-on care with all transfers (she is total assist), hygiene, and incontinence needs. The caregiver must be physically capable, reliable, and compassionate.
Duties Include:
Using safe body mechanics to assist with all transfers
Providing bed baths and maintaining daily hygiene
Assisting with incontinence care (brief changing and skin care)
Using a wheelchair for transfers to/from bed
General housekeeping to maintain a clean and safe environment
Communicating any changes in condition to family or supervisor
Requirements:
HOYER EXPERIENCE A MUST!
Experience with total assist or non-ambulatory clients
Able to lift and safely transfer client
Dependable and attentive to hygiene needs
Must be available to start immediately
V.W
Customer Relations Specialist
Service Specialist job in Random Lake, WI
WoodgeniX is seeking a Customer Relations Specialist to join our team in Random Lake, WI who is a technically savvy professional with a knack and passion for collaborating with customers to make their experience with WX from quote to delivery outstanding. This role is pivotal to ensuring our clients' requirements are met and that design specifications are optimized for manufacturability and projects are collaboratively managed internally to deliver on-time. You will engage with customers to understand their needs and provide creative solutions that meet those needs. If you thrive in a collaborative, high variety environment, we want you on our team!
Key Responsibilities:
• Partner with the sales team to understand customer needs and provide precise and accurate project quotations.
• Create and lead project plans from the discovery phase to delivery in partnership with engineering and production.
• Perform research on materials and innovative suppliers to create new quotes that fulfill customer needs.
• Follow up and modify quotes to meet customer needs and assist clients in solving problems.
• Create Project Management Plans that include:
o Leading the development and execution of project management plans.
o Analyzing and interpreting CAD drawings, sketches, and blueprints to develop detailed project specifications.
o Collaborating with operations and engineering teams to ensure project feasibility and alignment with capabilities.
o Collaborating with team members to evaluate the needs for equipment, resources and tools that will support the project's completion.
Treasury Management & Merchant Services Consultant
Service Specialist job in Oak Creek, WI
Invest In You! Tri City National Bank is not just a bank; it's your community banking partner, deeply committed to prioritizing customers, building strong relationships, and fostering a sense of belonging. Our team-oriented environment offers exceptional opportunities for personal and professional growth, celebrating success, and providing excellent benefits along the way. We believe in unparalleled customer service and the right banking solutions to help fulfill financial dreams and contribute to community growth.
The Treasury Management and Merchant Sales Consultant is responsible for generating new sales through strong customer relationships, identifying business opportunities, and delivering exceptional service. This role supports both the business and technical needs of a growing merchant base, offering tailored sales and support services. You will manage merchant services accounts through in-person visits, phone, email, and CRM, while also working with various sales channels to expand the client base beyond the target market.
Compensation: $60,000+ annually depending on experience.
Responsibilities
Drive new sales by developing relationships with business customers, identifying their needs, and offering tailored credit card processing and merchant services solutions.
Build and maintain long-term relationships with customers to ensure satisfaction and retention, while achieving sales objectives.
Market credit card systems and related services to business customers, conducting business reviews to increase banking deposits and overall revenue.
Provide high-quality support to merchants through on-site visits, phone calls, emails, and CRM platforms, ensuring timely and professional responses to inquiries.
Collaborate with sales channels to refer leads outside the target market, facilitating the expansion of business opportunities.
Assist with the installation and set-up of merchant services equipment and software, ensuring smooth operational functionality for clients.
Collect and report on sales statistics to assess performance, identify trends, and adjust strategies for optimal results.
Quickly and effectively resolve merchant inquiries related to billing, account management, and troubleshooting.
Assist and provide technical support for both bank employees and business customers for all Cash Management products. Support would include emails, phone calls and visits to both the place of business and branches.
Train business customers how to use the Business Online Banking, Mobile Banking, Remote Deposit Capture, ACH, Bill Pay, Positive Pay and Wire Transfer products. Training sessions could be conducted at the customer's place of business or by phone.
Review ACH customers that exceed their limits during the workday. Research overages and work with Senior Management for approval / reset the suspended file after approval.
Meet to review twice a year all customers' ACH / RDC Limits with Senior Loan Committee.
Continue updating all training manuals on cash management products, procedures, and other duties for use with other employees for training and backup.
Support all municipal customers. This would include troubleshooting and resolving technical issues for business online banking, remote deposit capture and lockbox. Work with bank staff on Request for proposals for both existing and potential new customers.
Lead training sessions for bank staff about all products supported by Business Services.
Work with the product management team and operations for any updates or new products that are to be implemented.
Understand how to write BIC Reports as requested by other bank departments.
Assists in establishing and maintaining new and existing relationships with prospective clients, by performing set-up and providing service and maintenance on all cash management products and services.
Manage challenging situations with clients and provide them with information or additional options to resolve issues. Ensure that quick and proper responses to all reasonable customer requests are achieved.
All other duties as assigned
Qualifications
Bachelor's or Associate degree preferred; relevant experience in sales, banking, or merchant services can be considered.
Proven experience with CRM systems and a strong background in sales and client management.
Excellent verbal and written communication skills, particularly in a sales or customer service setting.
Ability to multitask, problem-solve, and deliver superior customer service.
Experience in the banking, credit card processing, or e-commerce industries is preferred.
Proficiency in Microsoft Word and Excel is essential.
Bi-lingual (Spanish) is a plus but not required.
Must have extensive knowledge of all Cash Management products which would include Business Online Banking, Mobile Banking, Remote Deposit Capture, ACH, Bill Pay, Positive Pay and Wire Transfer products.
Know and understand all regulatory and compliance requirements with respect to the company's policies and procedures.
3-5 years' banking experience.
Basic analytical ability required to gather and interpret data and generate accurate reports.
Must have a working understanding of Bank and departmental principles, procedures, and terminology. Must adhere to all Bank policies.
Familiarity and experience with computer hardware and software packages including Microsoft Word, Excel, and Outlook. Must be able to navigate on the internet and learn website functions.
Ability to interact with customers, employees, and vendors in a professional and courteous manner.
Ability to maintain confidentiality of customer data.
Must have superior organizational skills, pay attention to detail, and possess ability to work independently.
Requires travel to customer locations. Must have a valid driver's license and access to an insured automobile.
Ability to work effectively under pressure.
Possesses a high degree of interpersonal and professional skills. Must be customer service oriented.
Why Join Us:
Community Impact: Be part of a local bank deeply rooted in community values, contributing to the growth and prosperity of our neighborhoods.
Innovation: Embrace a dynamic and evolving work environment that encourages fresh perspectives and continuous learning.
Career Growth: Unlock future opportunities for personal and professional development as you navigate through our Pathways for Success.
Celebration of Success: Join a team that values and celebrates individual and collective achievements.
Work Life Balance: No early mornings or late nights, enjoy a predictable schedule with major holidays off.
Great Employee Benefits that start on the 1st of the month after your hire date!
Part-Time:
401(k) with company match
Up to 20 hours of paid vacation after 6 months
Full-Time:
401(k) with company match
Tuition reimbursement
Medical, dental, and vision coverage
Paid vacation and more!
Equal Opportunity Employer/Veterans/Disabled
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Reasonable Accommodation
If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact Human Resources at ************ or ************
(**Must be 21 to enroll in 401(k), and must work an average of 20+ hours per week in order to be eligible for paid vacation.)
Crisis Care Coordinator - REACH
Service Specialist job in New Berlin, WI
Lutheran Social Services of WI and Upper MI is currently seeking a Crisis Care Coordinator to join our REACH youth crisis team in Milwaukee!
Reaching, Engaging, and Assisting Children & Families (REACH) provides care coordination to youth who are experiencing a psychiatric crisis or youth that are at risk of experiencing a psychiatric crisis if interventions are not provided. The goal of reach is to prevent out of home placement by helping clients obtain supportive services in the community to improve the youth's coping skills or reduce the risk of harm to themselves or others. Youth in this program can range from age 5 up to 23 years of age.
The position is full time, benefits eligible opportunity which sees majority of the time working Monday through Friday, 8am - 5pm, but may require flexibility to meet the needs of the clients.
Examples of services Expected may include (These are examples, not all inclusive, and all services may not be provided by an individual employee.):
Assessment of functional abilities
Care/Service planning
Care/Service facilitation
AGENCY REQUIREMENTS (Required of all employees):
Must comply with applicable service regulations as well as agency and departmental policies and procedures.
Must relate to people of varied ethnic and cultural backgrounds, ages, and economic circumstances with respect and dignity.
Must support the Mission, Vision and Values of the Agency.
Represent LSS internally and externally as a servant leader in thought, words and actions.
DIRECT SERVICE REQUIREMENTS (Required of all employees providing direct services):
Promote client independence and growth, consistent with the service plan.
Provide services using a trauma-informed and person and/or family-centered model.
Provide services utilizing agency approved and supported evidence-based practices that have been indicated by the funder and/or agency.
Accurately complete time reporting.
Essential Duties and responsibilities:
This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities, as management may deem necessary from time to time.
Assess client's needs utilizing the required assessment tool(s) (e.g. functional screen). Re-assess, as needed, and at least annually. Information to complete the assessment is gained via interviews, collateral contacts and prior records.
Working alongside the client, their family, his/her supports, and other service providers, develop and implement a comprehensive and individualized service plan.
When required by the program/service, coordinate and authorize services according to the service plan.
Provide services to assigned clients in alignment with the service plan.
Organize and plan work effectively.
Apply knowledge of community resources.
Apply knowledge of casework principles and methods.
Apply working knowledge of human behavior, dynamics of groups, interpersonal relations, and social interactions.
Apply working knowledge of social problems and their effects on individuals.
Work collaboratively with clients, service teams, and clinical supervisor to determine interventions.
Communicate effectively with team members and providers. When authorizing services, articulate the expectations of the service.
Establish and maintain effective and collaborative working relationships.
Complete documentation within required timelines and expectations per LSS, regulation, funders, and practice standards.
Maintain client records.
Make recommendations within the client team and scope of practice.
Testify at legal proceedings as required by law and/or role.
Coordinate and facilitate person and/or family-centered team meetings.
When supervision is a program requirement, actively engage in the clinical supervision process.
Attend and participate in staff development programs, including in-service training, staff meetings, and professional seminars.
Within your scope of practice, provide consultation to peers.
Work a flexible weekly schedule that includes some evening and/or weekend hours for client appointments. Work directly with Program Supervisor or Manager to set expectations for scheduling clients. Schedule is based on client need.
Understand productivity expectations. Meet or exceed the standards that have been established for the role and the program.
Assists families in crisis planning to ensure they have the support as needed during challenging situations.
Assists with crisis intervention and response which includes rotating after hours crisis phone as assigned.
Perform other duties and special projects as required.
PERKS:
Public Service Loan Forgiveness (PSLF)
By being employed with LSS, which is a non-profit agency, you can be eligible for loan forgiveness under the Public Service Loan Forgiveness program.
Loans are eligible to be forgiven after 10 years of on-time and consistent payments through the income-based re-payment plan.
Medical/Dental/Vision Insurance
Flex Spending for Dependent & Health Care
Mileage reimbursement
Paid Time Off
10 Paid Holidays
Ability to Contribute to 403B
LSS makes annual raises a priority for employees
Employee Assistance Program
Service Awards and Recognition
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Upon offer, candidates must successfully complete the necessary background, caregiver, medical and any other checks required, according to program requirements
.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION AND/OR EXPERIENCE:
The specific education and/or experience is determined by the service delivered and the funding stream requirements.
General Requirements:
Bachelor's degree in relevant area of human services is required.
One year of experience working in a setting providing mental health services is required.
LSS approved examples of human service degrees include, but are not limited to the following:
Child Development/Family Relations
Community Mental Health
Substance Use
Counseling/Guidance
Criminal Justice
Marriage and Family
Psychology
Rehabilitation Counseling
Social Work
Sociology
Special Education
Vocational Counseling
If not listed above, a transcript review as well as payer review may be requested of the applicant/potential employee.
CERTIFICATES, LICENSES, REGISTRATIONS:
The incumbent of this position must have a valid driver's license and have reliable transportation to perform the essential duties of the role; a motor vehicle check (MVR) with a satisfactory driving record per the LSS Driver Safety Procedure is required, and ability to meet LSS auto insurance requirements.
LANGUAGE SKILLS:
Ability to read, write, analyze and interpret to complete required documentation by established timeframes.
Ability to document in a neat, legible, accurate, objective and consistent manner to reflect the services provided.
Ability to effectively present information and respond to questions from all levels of LSS management and employees, as well as the individual, family, and circle of support.
COMPUTER SKILLS/TECHNOLOGY:
Working knowledge of computers to allow employee to access computer systems and applications to complete timecards, read and respond to email, and complete required on-line training.
Ability to utilize efficiently an electronic health record(s) for documentation of direct services.
Must be able to work on computer and utilize computer applications and programs to effectively complete the job.
Ability to work within a variety of ever-changing software packages and computer systems.
PHYSICAL DEMANDS/WORK ENVIRONMENT:
The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee may be required to frequently bend/stoop, crouch, climb stairs and kneel. This position will require the ability to access a variety of locations in the community.
The employee must react appropriately in times of crisis that may include verbal aggression.
The incumbent of this position works in a community environment (home, office, community, etc.). The incumbent will also be exposed to outdoor conditions when traveling on company business.
The noise level in the work environment is usually moderate.
TRAVEL: Daily travel may be required. Some overnight travel may be required.
Lutheran Social Services of Wisconsin and Upper Michigan is an Equal Opportunity Employer (EOE).
Customer Service Representative
Service Specialist job in Kenosha, WI
Pay from $24 to $29 per hour with significant growth and earning potential!
Includes $2 Shift Differential
Kenosha Branch
12355 Uline Way, Kenosha, WI 53144
Customer Service is the heartbeat of Uline! As a Customer Service Representative, you'll dig into order details to deliver an exceptional experience our customers love. Our company continues to grow, creating new career opportunities and job stability you can count on.
Position Responsibilities
Process customer orders and inquiries in a collaborative call center using world-class technology.
Communicate with customers over phone, email and chat.
Help customers navigate Uline's website and online ordering.
Become a product and solutions expert! We'll equip you to answer product, pricing and shipping questions quickly and confidently.
Minimum Requirements
High school diploma or equivalent. Bachelor's degree preferred.
Prior customer service experience is a plus, but we'll train you to provide legendary service for our customers!
Benefits
Complete health insurance coverage and 401(k) with 6% employer match that starts day one!
Multiple bonus programs.
Paid holidays and generous paid time off.
Tuition Assistance Program that covers professional continuing education.
Employee Perks
Café featuring affordable daily meal options from local restaurants.
On-site fitness center and beautifully maintained walking paths.
Best-in-class, clean, modern facilities.
About Uline
Uline, a family-owned company, is North America's leading distributor of shipping, industrial, and packaging materials with over 9,000 employees across 14 locations.
Uline is a drug-free workplace. All positions are on-site.
EEO/AA Employer/Vet/Disabled
#LI-AP3
#LI-IL001
(#IN-KNCS)
Our employees make the difference and we are committed to offering exceptional benefits and perks! Explore
Uline.jobs to learn more!
Male Hoyer Client - Part-Time (E/O Weekend Sat & Sun 2:30-9:30
Service Specialist job in Milwaukee, WI
Benefits:
401(k)
Competitive salary
Dental insurance
Vision insurance
Health insurance
Flexible schedule
We are urgently seeking a compassionate, reliable, and experienced Part-Time Caregiver to assist one of our clients. This role is for every other weekend, covering Saturday and Sunday evening shifts from 2:30 PM to 9:30 PM. The ideal candidate will be patient, adaptable, and capable of supporting a client with a strong personality.
Responsibilities Include:
Provide direct personal care per care plan
Ensure the client's safety and well-being during all shifts
Assist with ADLs (Activities of Daily Living) as needed
Support client in mobility, hygiene, and daily routines
Follow directives from the care plan and communicate any concerns to the sister (primary contact)
Light housekeeping and meal preparation as needed
Maintain a professional, respectful relationship with the client and family
Requirements:
HOYER EXPERIENCE A MUST!
Previous caregiving experience a MUST!
Must be patient and skilled in working with individuals who are resistant to assistance
Must be dependable and punctual
Background check required
Ability to follow a care plan and report updates effectively
Must be comfortable working independently
Additional Notes:
Client lives with no pets and no smoking in the home
Must be comfortable working in a private home setting
Reliable transportation required
W.M
Compensation: $15.00 - $16.00 per hour
Assisting Hands Home Care prides itself on offering compassionate, dependable home care to their clients across the US. Their unparalleled reputation of quality home care covers a broad spectrum of services ranging from aging care for the elderly, post-surgery care, transitional care from a hospital or rehab, to post maternity care for those mothers who need care after the birth of their child.
Aside from the company's mission for quality home care and passion for the value of family, one of the other reasons that Assisting Hands has provided such exceptional care to their clients is due to their high standards for hiring.
According to the company's Vice President, Gail Stout, Assisting Hands Home Care believes that the caregivers are the face of the company. “Our agencies hire caregivers that first and foremost align with our company's core values.” Gail went on to explain that their agencies do a complete interview process of each hiring candidate. “We look for the three most important qualities in our caregivers which is professionalism, empathy, and strong communication skills.” Additionally, the agencies do a comprehensive background screening, training and verification of skill competency. “Each AHHC agency has a robust pool of caregivers but we are always looking to hire additional caregivers that meet our guidelines and criteria for caring for our clients,” Gail said.
According to some of the agencies' caregivers, Assisting Hands motivates their employees to give the best care possible. “They treat their caregivers with very high standards,” said Fatima L. She went on to say that the company strives to provide quality care to their clients for all their individual needs. “Because of this quality care it makes a great difference to all elderly clients and their families.”
Some of the other comments made by various Assisting Hands caregivers are “I applaud this company for the high standards and ethics that I have witnessed…” - Julie J.
“I have worked for home care companies in the past and none of them are at all like Assisting Hands Home Care. I feel like a genuinely valued employee.” Kelsey L.
“What I have experienced since working at AHHC is that the company truly cares about its clients just as well as its employees. They are always willing to help and go the extra mile to meet everyone's needs.” LaEasha G.
Assisting Hands Home Care and their employees believe that there is value to offering dependable care and compassion to those in need which is witnessed on a daily basis by both the staff and the clients. No matter what service is being provided, from light housekeeping and making meals to helping with bathing and grooming needs, caring for others with dignity and dedication is paramount to Assisting Hands Home Care which is reflected in AHHC caregivers.
Crisis Care Coordinator - REACH
Service Specialist job in Racine, WI
Lutheran Social Services of WI and Upper MI is currently seeking a Crisis Care Coordinator to join our REACH youth crisis team in Milwaukee!
Reaching, Engaging, and Assisting Children & Families (REACH) provides care coordination to youth who are experiencing a psychiatric crisis or youth that are at risk of experiencing a psychiatric crisis if interventions are not provided. The goal of reach is to prevent out of home placement by helping clients obtain supportive services in the community to improve the youth's coping skills or reduce the risk of harm to themselves or others. Youth in this program can range from age 5 up to 23 years of age.
The position is full time, benefits eligible opportunity which sees majority of the time working Monday through Friday, 8am - 5pm, but may require flexibility to meet the needs of the clients.
Examples of services Expected may include (These are examples, not all inclusive, and all services may not be provided by an individual employee.):
Assessment of functional abilities
Care/Service planning
Care/Service facilitation
AGENCY REQUIREMENTS (Required of all employees):
Must comply with applicable service regulations as well as agency and departmental policies and procedures.
Must relate to people of varied ethnic and cultural backgrounds, ages, and economic circumstances with respect and dignity.
Must support the Mission, Vision and Values of the Agency.
Represent LSS internally and externally as a servant leader in thought, words and actions.
DIRECT SERVICE REQUIREMENTS (Required of all employees providing direct services):
Promote client independence and growth, consistent with the service plan.
Provide services using a trauma-informed and person and/or family-centered model.
Provide services utilizing agency approved and supported evidence-based practices that have been indicated by the funder and/or agency.
Accurately complete time reporting.
Essential Duties and responsibilities:
This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities, as management may deem necessary from time to time.
Assess client's needs utilizing the required assessment tool(s) (e.g. functional screen). Re-assess, as needed, and at least annually. Information to complete the assessment is gained via interviews, collateral contacts and prior records.
Working alongside the client, their family, his/her supports, and other service providers, develop and implement a comprehensive and individualized service plan.
When required by the program/service, coordinate and authorize services according to the service plan.
Provide services to assigned clients in alignment with the service plan.
Organize and plan work effectively.
Apply knowledge of community resources.
Apply knowledge of casework principles and methods.
Apply working knowledge of human behavior, dynamics of groups, interpersonal relations, and social interactions.
Apply working knowledge of social problems and their effects on individuals.
Work collaboratively with clients, service teams, and clinical supervisor to determine interventions.
Communicate effectively with team members and providers. When authorizing services, articulate the expectations of the service.
Establish and maintain effective and collaborative working relationships.
Complete documentation within required timelines and expectations per LSS, regulation, funders, and practice standards.
Maintain client records.
Make recommendations within the client team and scope of practice.
Testify at legal proceedings as required by law and/or role.
Coordinate and facilitate person and/or family-centered team meetings.
When supervision is a program requirement, actively engage in the clinical supervision process.
Attend and participate in staff development programs, including in-service training, staff meetings, and professional seminars.
Within your scope of practice, provide consultation to peers.
Work a flexible weekly schedule that includes some evening and/or weekend hours for client appointments. Work directly with Program Supervisor or Manager to set expectations for scheduling clients. Schedule is based on client need.
Understand productivity expectations. Meet or exceed the standards that have been established for the role and the program.
Assists families in crisis planning to ensure they have the support as needed during challenging situations.
Assists with crisis intervention and response which includes rotating after hours crisis phone as assigned.
Perform other duties and special projects as required.
PERKS:
Public Service Loan Forgiveness (PSLF)
By being employed with LSS, which is a non-profit agency, you can be eligible for loan forgiveness under the Public Service Loan Forgiveness program.
Loans are eligible to be forgiven after 10 years of on-time and consistent payments through the income-based re-payment plan.
Medical/Dental/Vision Insurance
Flex Spending for Dependent & Health Care
Mileage reimbursement
Paid Time Off
10 Paid Holidays
Ability to Contribute to 403B
LSS makes annual raises a priority for employees
Employee Assistance Program
Service Awards and Recognition
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Upon offer, candidates must successfully complete the necessary background, caregiver, medical and any other checks required, according to program requirements
.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION AND/OR EXPERIENCE:
The specific education and/or experience is determined by the service delivered and the funding stream requirements.
General Requirements:
Bachelor's degree in relevant area of human services is required.
One year of experience working in a setting providing mental health services is required.
LSS approved examples of human service degrees include, but are not limited to the following:
Child Development/Family Relations
Community Mental Health
Substance Use
Counseling/Guidance
Criminal Justice
Marriage and Family
Psychology
Rehabilitation Counseling
Social Work
Sociology
Special Education
Vocational Counseling
If not listed above, a transcript review as well as payer review may be requested of the applicant/potential employee.
CERTIFICATES, LICENSES, REGISTRATIONS:
The incumbent of this position must have a valid driver's license and have reliable transportation to perform the essential duties of the role; a motor vehicle check (MVR) with a satisfactory driving record per the LSS Driver Safety Procedure is required, and ability to meet LSS auto insurance requirements.
LANGUAGE SKILLS:
Ability to read, write, analyze and interpret to complete required documentation by established timeframes.
Ability to document in a neat, legible, accurate, objective and consistent manner to reflect the services provided.
Ability to effectively present information and respond to questions from all levels of LSS management and employees, as well as the individual, family, and circle of support.
COMPUTER SKILLS/TECHNOLOGY:
Working knowledge of computers to allow employee to access computer systems and applications to complete timecards, read and respond to email, and complete required on-line training.
Ability to utilize efficiently an electronic health record(s) for documentation of direct services.
Must be able to work on computer and utilize computer applications and programs to effectively complete the job.
Ability to work within a variety of ever-changing software packages and computer systems.
PHYSICAL DEMANDS/WORK ENVIRONMENT:
The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee may be required to frequently bend/stoop, crouch, climb stairs and kneel. This position will require the ability to access a variety of locations in the community.
The employee must react appropriately in times of crisis that may include verbal aggression.
The incumbent of this position works in a community environment (home, office, community, etc.). The incumbent will also be exposed to outdoor conditions when traveling on company business.
The noise level in the work environment is usually moderate.
TRAVEL: Daily travel may be required. Some overnight travel may be required.
Lutheran Social Services of Wisconsin and Upper Michigan is an Equal Opportunity Employer (EOE).
Female Hoyer Client (E/O Sat & Sun 8:30-11:30 AM & 3:30-6:30 PM)
Service Specialist job in Milwaukee, WI
Benefits:
401(k)
Dental insurance
Vision insurance
Competitive salary
Flexible schedule
Health insurance
We are seeking a caregiver to assist one of our clients. The client requires hands-on care with all transfers (she is total assist), hygiene, and incontinence needs. The caregiver must be physically capable, reliable, and compassionate.
Duties Include:
Using safe body mechanics to assist with all transfers
Providing bed baths and maintaining daily hygiene
Assisting with incontinence care (brief changing and skin care)
Using a wheelchair for transfers to/from bed
General housekeeping to maintain a clean and safe environment
Communicating any changes in condition to family or supervisor
Requirements:
HOYER EXPERIENCE A MUST!
Experience with total assist or non-ambulatory clients
Able to lift and safely transfer client
Dependable and attentive to hygiene needs
Must be available to start immediately
V.W Compensation: $15.00 - $16.00 per hour
Assisting Hands Home Care prides itself on offering compassionate, dependable home care to their clients across the US. Their unparalleled reputation of quality home care covers a broad spectrum of services ranging from aging care for the elderly, post-surgery care, transitional care from a hospital or rehab, to post maternity care for those mothers who need care after the birth of their child.
Aside from the company's mission for quality home care and passion for the value of family, one of the other reasons that Assisting Hands has provided such exceptional care to their clients is due to their high standards for hiring.
According to the company's Vice President, Gail Stout, Assisting Hands Home Care believes that the caregivers are the face of the company. “Our agencies hire caregivers that first and foremost align with our company's core values.” Gail went on to explain that their agencies do a complete interview process of each hiring candidate. “We look for the three most important qualities in our caregivers which is professionalism, empathy, and strong communication skills.” Additionally, the agencies do a comprehensive background screening, training and verification of skill competency. “Each AHHC agency has a robust pool of caregivers but we are always looking to hire additional caregivers that meet our guidelines and criteria for caring for our clients,” Gail said.
According to some of the agencies' caregivers, Assisting Hands motivates their employees to give the best care possible. “They treat their caregivers with very high standards,” said Fatima L. She went on to say that the company strives to provide quality care to their clients for all their individual needs. “Because of this quality care it makes a great difference to all elderly clients and their families.”
Some of the other comments made by various Assisting Hands caregivers are “I applaud this company for the high standards and ethics that I have witnessed…” - Julie J.
“I have worked for home care companies in the past and none of them are at all like Assisting Hands Home Care. I feel like a genuinely valued employee.” Kelsey L.
“What I have experienced since working at AHHC is that the company truly cares about its clients just as well as its employees. They are always willing to help and go the extra mile to meet everyone's needs.” LaEasha G.
Assisting Hands Home Care and their employees believe that there is value to offering dependable care and compassion to those in need which is witnessed on a daily basis by both the staff and the clients. No matter what service is being provided, from light housekeeping and making meals to helping with bathing and grooming needs, caring for others with dignity and dedication is paramount to Assisting Hands Home Care which is reflected in AHHC caregivers.