Service specialist jobs in West Virginia

NATURE OF WORK: Associate supports the provision of direct services by providing daily services as needed. This is accomplished by providing daily coverage of the Front office, Admission, Phone and Medical Records in order to serve our clients timely and properly. All Customer Support Associates (CSA) will be cross-trained to schedule client appointments, admissions, answering calls and scanning consumer health information (medical records). Incumbent must be able to implement process changes in a variable and complex behavioral health environment while providing excellent customer services to our clients. MINIMUM QUALIFICATIONS: · Ability to perform Essential Duties as outlined below. · High School Diploma or Equivalent. · Working knowledge of computer applications including Microsoft Outlook and Word. · General typing experience. · Ability to comply with Client's Rights. · Basic numeral/alphabetical filing. · Ability to communicate effectively both verbally and in writing with clients and individuals at all levels within the organization · Good organizational skills. · Ability to work with limited direct supervision. · Ability to comply with Valley's and Division departmental safety procedures. · Ability to read, speak and write the English language.

Job DescriptionWe are seeking a consultant to join our Asset Management team with a focus on Investor Services. This role is ideal for someone who thrives in a fast-paced environment, enjoys project-based work, and can manage multiple priorities simultaneously. The consultant will play a key role in supporting private equity clients including investor onboarding and ongoing account management processes. The position requires frequent use of client systems such as Salesforce to manage workflows, track deliverables, and maintain compliance with established policies. The consultant will also collaborate across teams to troubleshoot issues, streamline processes, and drive efficiencies, making strong project management and multitasking skills essential for success. *The ideal candidate should be made aware that the hours for this role would be 11:00 am to 8:00 pm EST, so all time zones are encouraged to apply. Responsibilities include: Investor Onboarding (10% of time): · Coordinating with internal and external stakeholders to onboard investor information into client systems. This includes reviewing investor documents to ensure all vital information has been provided. · Entering key information from Subscription documents and Side Letters into the system; ensuring accuracy prior to submission for approvals through completion. · Organizing and maintaining thorough records for team and updating status trackers; uploading documents as needed to secure, internal databases. Ongoing Account Management (90% of time): · Maintaining confidentiality of all sensitive and confidential issues; assisting in a wide variety of projects as reasonably assigned. · Uploading diligence materials, capital calls, distribution notices, quarterly reporting and annual reporting for publication to investor website. Managing all steps to completion of posting.· Corresponding directly with internal and external stakeholders regarding document details: timing of document distribution, errors within the documents, and overall presentation to ensure quality and consistency of service provided to the investors. · Updating investor contact information and managing access rights to investor reporting website; responding to investor requests as appropriate.· Monitoring and tracking investor requests. Liaising internally as needed to source information required to ensure responses provided are accurate and complete, and responded to within the time allotted. Knowledge, Education, and Experience: · Bachelor's Degree preferred.· Excellent interpersonal, written, and oral communication skills with an ability to assimilate easily into teams. · Entrepreneurial nature, self-motivated, ethical, and dependable.· Effective analytical and critical thinking abilities.· High energy with commitment to quality client service.· Strong research/data mining skills.· Effective time management skills, ability to meet deadlines and project manage.· High integrity and must be able to maintain confidentiality of sensitive and proprietary information.· Advanced PC skills and excellent Microsoft Office skills.· Intermediate level Excel skills.· Familiarity with SharePoint, Salesforce, or another CRM systems a plus. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Who We Are: At AFC (Automotive Finance Corporation) we fuel the entrepreneurial dream in our community. For more than 35 years, we've been committed to making dreams come true for independent car dealers. AFC's finance solutions work with more than 12,000 independent dealerships across North America freeing up cash flow to give them more time to focus on building their business. Our solutions amplify purchasing power so dealers can stock their dealership lot with vehicles their customers seek. Learn more about AFC, here: **************************** AFC is proud to be a subsidiary of OPENLANE. AFC's core business complements the other business units within the OPENLANE group of companies. For more information, visit ******************************** AFC's Core Values: Elevating Relationships. We connect deeply with our customers - celebrating their wins and supporting their struggles as if they were our own. Powered by Passion. We believe that "passion is our superpower" and that every success is built upon the commitment and perseverance of our employees. Vision-driven. We look ahead to the bigger picture so our customers can be prepared; after all, their success is our destination. Dedicated to You. We demonstrate value and appreciation by recognizing and validating each other's efforts. We stand committed to the success of our customers. We're Looking For: We are seeking a Relationship Specialist who enjoys and is energized by building relationships through meaningful interactions with current and prospective customers. You will be part of a local team responsible for providing financing (floorplanning) for independent auto dealers. You will be involved in elevating customer relationships, attracting new business, and growing AFC revenue while balancing risk. The ideal candidate will have three years of experience in customer-facing, sales, or sales support roles. Where You'll Work: The ideal candidate will reside within the Charleston, WV market and travel within their assigned territory. You Are: * Focused on Elevating Relationships: you believe integrity and honesty build long-lasting relationships; connecting with your customers as well as your peers, celebrating their wins, and supporting them through their struggles. * Powered by Passion. you are obsessed with customer service and helping our customers realize their unlimited potential. You understand our dealer's success is built upon the commitment and perseverance of your efforts. * Vision-Driven. you focus on understanding your customers' future needs and are dedicated to continuous improvement; making it easier for customers to do business while preparing for what's to come. * Dedicated. you have an unwavering "people-first" commitment to ensure success and provide support to your customers and team. You Will: * Use critical thinking to assess business and risk situations and make decisions with little oversight. * Develop an understanding of customer needs by using customer relationship management (CRM) tools and work queues. * Grow the portfolio organically and assist in promotional efforts to new and existing accounts for product campaigns and cross-platform partnerships. * Manage, service, and balance risk on customer accounts * Manage existing accounts and drive new growth opportunities. * Embrace our culture of supporting others' success as they grow in their role. Must Have's: * A minimum of three to five years of experience in customer-facing, sales, or sales support roles. * A valid driver's license with reliable and dedicated transportation. * Ability and desire to frequently travel (50-75%) within your market to support our current and prospective customer base. * Desire and experience working in a multi-faceted environment, effectively managing multiple tasks with a strong focus on productivity, and the ability to adapt. * Proficiently apply sales expertise, adapt to audiences, maintain curiosity, and effectively resolve core dealer issues. * A strong understanding of portfolio management, risk, and new business development. * Ability to work independently and autonomously when needed as well as part of a team. * Ability to use and understand technology required for your position such as mobile applications and software. * High level of accountability towards local goals and business targets. Nice to Have's: * Previous auto industry or financial services experience * Experience with Google Workspace, Salesforce, Tableau What We Offer: * Competitive pay * Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US) * Immediately vested 401K (US) or RRSP (Canada) with company match * Paid Vacation, Personal, and Sick Time * Paid maternity and paternity leave (US) * Employer-paid short-term disability, long-term disability, life insurance, and AD&D (US) * Robust Employee Assistance Program * Employer paid Leap into Service Day to volunteer * Tuition Reimbursement for eligible programs * Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization * Company culture of internal promotions, diverse career paths, and meaningful advancement Sound like a match? Apply Now - We can't wait to hear from you!

Monitors customer interactions and reviews and analyzes customer feedback to evaluate overall customer experience. Assigns root cause and identifies systemic quality problems. Assists with implementation of quality improvement action plans. Accurately compares measurements between team, vendors and client partners and reports findings from complaints and call monitoring to the client, internal, and vendor teams. Makes recommendations on quality initiatives. + Monitors calls for timeliness of answer, active listening, request/issue identification, correct call hold, professionalism, compliance requirements, request/issue resolution, and appropriate closing. + Analyzes survey results for improving communication process and providing feedback to the communication owners. + Utilizes quality monitoring program to compile and track performance at individual, functional, and program levels. + Provides feedback to agents and managers based on observed strengths and improvement opportunities. + Analyzes readership, comprehension and application of communicated actions. + Serves as a resource and escalation point for all lines of business so that reviews of calls are accurate for technical content and employees are provided with the correct policies, procedures, and/or reference materials. + Uploads communications to system after obtaining necessary approvals. + Identifies trends in service and provides that data to the training team to enhance current training. + Documents customer/call communications processes. + Provides call quality metrics data to generate and maintain volume forecasts to support management with scheduling and staffing needs. + Participates in brainstorming sessions to improve call system, communications processes, customer satisfaction, agent processes and agent effectiveness. + Assists in implementation of operational process improvement initiatives on a regular basis, as well as through long-term projects. + Coordinates with client and other Quality team members to obtain content for agent communications. + Develops and distributes new agent communications, researching content and obtaining appropriate feedback and reviews as needed. + Identifies agent communication needs and makes recommendations to Call Center management. **Minimum Qualifications** + Associate's Degree or equivalent relevant experience + Professional Certifications or License preferred; + 5-8 years of experience in call center, quality control, quality assurance and/or training. **Other Job Specific Skills** + Extensive experience with quality assurance program creation or execution. + Extensive Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability to explain and present ideas clearly and concisely to diverse audiences, using appropriate language. + Excellent analytical skills and strong decision-making abilities. + Proven ability to achieve and maintain departmental quality standards. + Superb Internet software and Windows operating systems and software skills. + Exceptional ability to train and develop new and existing support agents. + Excellent interpersonal, facilitation, and relationship management skills. + Demonstrated ability to effectively communicate and interact with interdepartmental staff and across organizational lines. + Critical thinker with the ability to solve complex problems; able to apply quality improvement techniques. + Great coordination skills across multiple departments of the Customer system. **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $24.09/hour EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.

Customer Relations Specialist is a skilled and goal-oriented position which takes ownership of their home Branch's goals and growth through building and maintaining customer relationships. In this position, you will serve as a Branch leader, responsible for the success, performance, and strategies of the business. You will communicate with customers daily via email, phone, and in-person visits. Local travel is required. You will work in tandem with Branch Staffing Specialist/Supervisor to ensure orders are filled, backing up in all office tasks as needed. Vacation with tenure. Uncapped bonuses. Health, dental, eye offered.

EQUAL OPPORTUNITY EMPLOYER, INCLUDING DISABILITY/VETS Summary Description Successfully performs vital functions in Loan Operations Essential Functions Track and file required documents and safeguard loan files Perform loan maintenance on core system and auxiliary software systems Process loan transactions (payments, payoffs, reversals etc.) Process exception items including un-posted and out-of-balance transactions Perform quality control reviews on all systems Review loan reports (daily, weekly, monthly, quarterly) Loan compliance reviews Meet customer service level agreements to the branches Position Requirements High school diploma or equivalent 6 - 12 months general banking experience preferred Typically the employee may sit to perform the work. However, there may be some standing, walking, bending and lifting up to 25 pounds Work is generally performed indoors in environmentally controlled conditions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions Critical Skills / Expertise Strong attention to detail Ability to use Microsoft Office products

Job DescriptionBenefits: Dental insurance Employee discounts Health insurance Opportunity for advancement Stock options plan Vision insurance Wellness resources Customer Relation Specialist Retail Customer Service Office Duties Big Sandy Superstore was recently named One of America's Fastest Growing Home Furnishings Retailers! Our customer relations specialists are an important piece of the overall success of Big Sandy Superstore! When customers are provided with an exceptional experience, they will not only return, they will refer us to their friends and family. Our customer service jobs are focused around helping customers with warranty issues, product concerns and processing their orders in a timely manner. The ultimate goal is to ensure a fully satisfied positive experience with their purchases and with our organization as a whole. We have a great benefits package consisting of: Health Insurance - Affordable health insurance with the 2 plan options: PPO 2000 or HSA 3000 Dental Insurance - Affordable dental insurance with NO waiting period. Vision Insurance - Quality vision coverage for very little cost. Life Insurance - $10,000 Life Insurance Policy paid in full by the company. 401K Plan - All administrative fees are paid by the company. ESOP - Employee Stock Ownership Program Paid Time Off - Competitive paid time off policies. Employee Discount - Generous employee discount on ALL merchandise. As a Customer Relations Specialist you will: Verifies all information related to orders is accurate; identifies and corrects discrepancies. Completes all documentation in an accurate and efficient manner and processes information regarding cash balances, deliveries, sales orders, account balances in compliance within corporate guidelines. Provides customer service support by answering phones, managing counter inquiries, processing payments, solving customer complaints/questions. Completes and processes credit applications, payments and financing paperwork. Communicates with internal and external personnel in a professional and timely manner. Maintains accurate files and processes in order to maximize productivity. Performs clerical support for store staff as needed. Other duties as assigned. Qualities and skills we are looking for: Excellent verbal and written communication, and listening skills Basic reading and comprehension skills. Basic numerical reasoning skills. Ability to complete paperwork in an accurate, neat and efficient manner. Demonstrated knowledge of software, including Microsoft Office Excellent organizational skills Outstanding customer service skills Physical Demands: Ability to sit, stand, bend, stoop, and reach regularly Education and Experience: High school diploma or equivalent combination of education and experience Previous clerical experience preferred Position Type Full-Time/Regular #BSSALES

Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care. We are more than just a call centre; we are a vital support line and a compassionate ear for some of the most vulnerable members of our communities, and we are seeking a dedicated Customer Service Advisor to join our team. This is a United Kingdom, Homebased position. You must be living in the United Kingdom, with the correct Right to Work in the UK (British passport/VISA etc.) to be considered for this role. Any applications from outside of the UK will not be considered. This role will be working late shifts - 5 x 7.5 hour days between 12pm - 10pm Monday-Sunday and will work some weekends, which could be 1 Saturday or Sunday or on occasions the full weekend and some bank holidays.. The shifts will be a mixture of these hours and a rota will be provided in advance. 12pm - 8pm 1pm - 9pm 2pm - 10pm. Start date: Monday 19th January 2026. This role is perfect for someone who is passionate about providing help to those who need it most. As a Customer Service Advisor in our contact centre, you will play a crucial role in delivering outstanding service to our service users by handling a high volume of calls, emails, and live chats. Partnering with the esteemed charity, Migrant Help, you will provide essential support to Asylum Seekers, making a significant difference in their lives. 1. Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary. 2. Identify and address safeguarding concerns promptly and effectively. 3. Meet customer service standards and performance goals. 4. Respond to difficult and sensitive cases with empathy, patience, and resilience. 5. Deliver information services across multiple channels (telephone, online, email, and live chat). 6. Resolve service user issues proactively, calmly, and professionally. 7. Offer guidance, tailored recommendations, and signposting to Service Users. 8. Follow established processes and adjust to evolving procedures. 9. Manage confidential information with strict adherence to data protection standards. 10. Proactively seek and address feedback to drive continuous improvement in role. Qualifications & Experience • Experience performing under pressure and handling demanding situations whilst staying calm and patient. • Experience maintaining high levels of accuracy and attention to detail in all tasks. • Experience collaborating with diverse teams to achieve common goals. • Ability to solve complex problems and deliver solutions in a timely manner. • Experience managing multiple tasks efficiently, ensuring deadlines are met and quality is maintained. • Ability to resolve conflict, ensuring a positive outcome. • Ability to work independently, demonstrating initiative and good decision-making skills. • Strong written English skills to accurately input and record service user information. Desirable • Experience working with service users with additional needs and adapting to unique requirements. • Awareness of mental health issues and a passion for further learning and development in this area. Individual Competencies • Ability to maintain composure and effectiveness in challenging and sometimes distressing situations, being able to regain stability following setbacks. • Ability to listen and engage with service users, understanding their needs and replying appropriately. • Ability to show empathy towards other's experiences and emotions. • Clear, effective and engaging communication skills with service users. • A positive approach to fostering an encouraging environment for colleagues and service users. • Proficient using a variety of digital software applications, and openness to learning new technologies. • Ability to prioritise time and tasks to meet deadlines and achieve objectives. • An open approach to embracing diverse perspectives and adapting to new ideas and ways of working. • Ability to adapt to changing environments and needs, being flexible and resilient in situations. • Ability to demonstrate the Maximus Values by showcasing integrity, taking accountability for actions and decisions, and upholding high ethical standards. Desirable • Possess cultural awareness, with the ability to respect and interact with people from diverse backgrounds. EEO Statement Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post. We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process. Minimum Salary £ 25,185.00 Maximum Salary £ 25,185.00

Virtual Customer Service Professional (virtual) - . The hourly pay rate is $9.00 - $14.00 per hour depending on experience and the company that you are assigned to. Must work minimum 25 hours per week, full time hours available. • Excellent listening skills, strong English communication skills (verbal and written) • Answer general customer inquiries. • Resolve concerns or complaints related to your client. • Communicate client policies. • No Cold Calling, No Telemarketing, inbound calls only. Qualifications Must be 18+ to apply • High school diploma or equivalency • Secondary education and/or some college is preferred • Able to perform basic math skills • You'll make your own schedules • Must be able to pass a background check • Minimum 3+ months of customer service , retail, or sales experience preferred • Ability to multitask and prioritize in a fast-paced environment. • A background check is required. (client may ask for drug test) • Comfortable with basic Computer skills including email and documents. • Would like to work PT or FT as a 1099 contractor from home. • A Quiet home office place to work. No ambient sounds such as pets or children while working. • Able to be in training consecutively up to a maximum of 4 hours in the evening or morning for up to a total of 10 weeks. Technical Requirements: • Computer (PC, or Mac) • Windows Vista is not accepted at this time • Computer USB Headset, Microphone or PC speakers • High speed Internet access provided by a cable or DSL provider • Satellite broadband does not meet our requirements • Use of wireless and Wi-Fi "air cards" is prohibited • A dedicated, hard wired phone with no features. • A noise canceling phone headset. • A computer with the basic following specs: o Minimum Hardware: 2 Gigabytes (GB) - 80 GB IDE - Single Core 1.4 GHz - 48 x CD ROM Drive - 32 Bit Sound Card -speakers Minimum OS: Windows XP Service Pack 3, Windows 7 32 bit and 64 bit, and MAC OS 10

Job DescriptionSalary: Welcome to West Liberty University! Mission Statement: West Liberty University is a public university with a rich history of providing students with a comprehensive education from undergraduate to graduate degrees. Through experiential learning and personalized support, we empower students toward scholarly exploration, creative expression, and economic opportunity. The Opportunity: West Liberty University is seeking applications for an Athletic Operations Specialist. The Athletic Operations Specialist provides administrative and technical support to the Athletic Director, Director of Athletic Operations and Sports Information Director while acting as a liaison to the faculty, staff, students, and alumni of the greater West Liberty University community. This role supports digital media efforts by helping create, schedule, and monitor social media content, working closely with the Sports Information Director to boost athletic visibility through engaging campaigns, live coverage, and digital storytelling. Essential Functions of the position: Assist the Director of Athletic Operations with event management and facility operations including set up/break down of equipment at events. Assist the Director of Athletic Operations by serving as On-Site Administrator for selected athletic competitions when the department hosts multiple simultaneous events. Assist the Sports Information Director and Director of Athletic Operations in maintaining the universitys athletic website ************************* Creating, scheduling, and monitoring social media content to enhance athletic visibilitycollaboration with the Athletic Director, Assistant Athletic Director, and Sports Assist the Athletic Director with the administration and coordination of major departmental events. Execution of special projects and other duties as assigned by the Athletic Director Assist the Sports Information Director in helping promote West Liberty University across multiple social media platforms via graphic content, videos, and in-game updates. Additional duties as assigned. Education & Experience Requirements: Required a bachelor's degree in journalism, sports management or related field. At least 1 year of experience in an intercollegiate athletic department required. Skills/Abilities: Possesses strong product knowledge of Microsoft Office Suite (primarily Word and Excel), internet, and website content management software (SIDEARM) Excellent organizational skills with the ability to work in a diverse and complex team-oriented environment to accomplish department goals and objectives. Skilled in social media content creation, scheduling, and monitoring to drive engagement and promote brand visibility across athletic programs. Familiar with social media content creation, scheduling, and analytics, with experience using Adobe Creative Suite (Photoshop, Illustrator, Premiere Pro) to support engaging. digital content and promote athletic brand visibility. Proficient in English with strong written and verbal communication skills Maintains a high degree of professionalism with the ability to maintain confidential information as appropriate (e.g., academic/health records, personal family information, etc.) Instills commitment to organizational goals with the ability to operate within the mission of the university and the athletic department to ensure a quality NCAA D2 student-athlete experience Why you should apply: West Liberty University offers generous benefits, including approximately 2 days of annual leave (vacation) per month and 12-13 paid holidays. Visit the WLU Benefit Page for more details:********************************************************* For the academic year employees, their dependents, and spouses are eligible for a 100% waiver for undergraduate tuition and only employees are eligible for 50% waiver for graduate tuition for certain programs. Free use of the Wellness facilities and free admission into all WLU events with your employee Topper Card. For more information about living in the Wheeling area please visit Wheeling: Live Here - Weelunk West Liberty University is an Equal Opportunity Employer and welcomes applications from all interested individuals. Individuals who need assistance in the application process may contact Human Resources ********************. West Liberty University does not sponsor work visas. Applicants must be authorized to work in the United States. Successfully passing a background screening report is required for final employment. West Liberty University is a tobacco free campus.

Goodwill of Southwestern Pennsylvania and North Central West Virginia is a nonprofit organization that funds job training, education, and other community programs by selling donated clothing and household items in Goodwill stores and online. We offer life changing work on a mission-minded team. We are 1,000 working as one, and each of us is essential to helping our community thrive. For three years running, Goodwill has been named to Forbes' list of America's “Most Inspiring Companies”. We offer a wide range of career opportunities from entry-level to management in retail, human services, and administrative fields. Learn more about working at Goodwill. You can help. We can show you how. Job Description As a Retail Operations Specialist - Forklift Operator you would be responsible for the receipt, movement, storage and stocking of materials to meet operational needs in a large warehouse facility and outlet store. Must be able to operate equipment from dock, warehouse, or storage yard, such as a forklift, compactor, bale machine, tipper and hand truck. Duties will also include but are not limited to: Move freight, stock, or other materials to and from storage or production areas, loading docks, and/or delivery vehicles by hand or using assigned equipment, ensuring proper sorting and storage by category. Direct and position receptacles, such as tables, gaylords, bins, totes, or other containers so they can be loaded, including trash receptacles. Clean, mop, take out trash, de-clutter, reorganize, etc to ensure the warehouse is free from debris, trash and aisle and walkways are clear of hazards or obstacles, as needed or assigned. Operate fork truck to assist and support with essential materials handling Load and unload trucks and trailer in accordance with established guidelines. External Hiring Range: $14.00/hour Retention Bonus: $500, after successfully completing 6 months of employment. Travel : No, travel required. Qualifications Previous forklift experience required. High school diploma or equivalent preferred. Experience with production, material movement or warehouse organization and pervious fork truck operation experience preferred. Additional Information To apply to this position, copy & paste this link into your address bar: **********************

Leading the World Outdoors Adventures on the Gorge's company vision statement is intended to be interpreted in multiple ways. First, it illustrates our need to be the best at what we do in our industry and the need to continue to develop ourselves and our business for the future. Perhaps more importantly, our vision states that we have an altruistic goal of helping others venture outdoors, at times, in places and in activities that will further develop their lifelong skills and increase their knowledge about nature and adventure. We benefit from a strong belief in who we are and where we are headed. We look to our vision and guiding principles as providing that sense of understanding and direction, serving as a map and compass to help us reach our full potential. Guiding Principles We use these principles, and more, to guide our daily behavior and business decisions: • Always balance fun and adventure with safety • Strive always to exceed our guests' expectations • Provide a unique environment for staff and guests that fosters camaraderie and hospitality • Value our people, knowing that the quality of our staff define our ultimate success • Invest in systems and processes, to ensure we deliver a consistent quality experience • Treat each and every guest and staff member with dignity and respect • Raise the standard of the industry with an emphasis on innovation • Recognize that profitability is essential for us to be healthy and grow Responsibilities The Reservationist is responsible for handling guest bookings, managing those reservations, and maintaining information in the property/activity management system. Expectations The Reservationist assists potential resort guests with planning and booking their activities, lodging or other resort experience by being knowledgeable and able to answer questions regarding resort offerings. All AOTG employees are expected to help achieve our vision of leading the world outdoors by extending hospitality at all times, providing assistance where needed, and championing a one-company mindset. Duties -Report to and follow the Reservation Office Manager's instructions -Take phone calls and respond to incoming inquiries via chat and email -Be courteous during phone conversations -Accurately record bookings and answer questions regarding the resort -Make suggestions and up-sell resort activities and other options as appropriate -Input bookings into the property/activity management system and communicate with other departments as needed -Ensure guests enjoy the planning experience and are educated on what to expect from their experience -Work closely with the sales team and guest services to ensure guest satisfaction -Handle 1st tier customer complaints and escalate issues to senior reservationists -Be able to explain the company cancellation policies and refer legitimate refunds or credits to senior reservationists -Handle company mail room duties as assigned -Perform other duties and responsibilities that may be added at the company's discretion Qualifications REQUIRED -Ability to work independently with minimal guidance and as part of a team -Ability to work efficiently while giving attention to detail -Basic written and verbal communication skills -Strong interpersonal and customer service skills -Basic computer skills PREFERRED -Experience in a hospitality setting -Excellent written and verbal communication skills -Demonstrated organizational ability and time-management skills -Experience with property management software -Working knowledge and relevant experience in the outdoor industry PHYSICAL DEMANDS & ENVIRONMENT - Prolonged periods sitting at a desk, working on a computer and talking on the phone - Must be able to lift up to 15 pounds at times The Reservationist is seasonally expected to work weekends and other irregular hours. Flexibility in work habits and work schedule is required.

Goodwill of Southwestern Pennsylvania and North Central West Virginia is a nonprofit organization that funds job training, education, and other community programs by selling donated clothing and household items in Goodwill stores and online. We offer life-changing work on a mission-minded team. We are 1,000 working as one and each of us is essential to helping our community thrive. For three years running, Goodwill has been named to Forbes' list of America's “Most Inspiring Companies”. We offer a wide range of career opportunities from entry level to management in retail, human services, and administrative fields. Learn more about working at Goodwill. You can help. We can show you how. POSITION SUMMARY: As a Retail Operations Specialist - Forklift Operator you would be responsible for the receipt, movement, storage and stocking of materials to meet operational needs in a large warehouse facility and outlet store. Must be able to operate equipment from dock, warehouse, or storage yard, such as a forklift, compactor, bale machine, tipper and hand truck. Duties will also include but are not limited to: Move freight, stock, or other materials to and from storage or production areas, loading docks, and/or delivery vehicles by hand or using assigned equipment, ensuring proper sorting and storage by category. Direct and position receptacles, such as tables, gaylords, bins, totes, or other containers so they can be loaded, including trash receptacles. Clean, mop, take out trash, de-clutter, reorganize, etc to ensure the warehouse is free from debris, trash and aisle and walkways are clear of hazards or obstacles, as needed or assigned. Operate fork truck to assist and support with essential materials handling Load and unload trucks and trailer in accordance with established guidelines. External Hiring Range: $15.00/hour Retention Bonus: $500 after successfully completing 6 months of employment. Travel: No, travel required. QUALIFICATIONS: Previous forklift experience preferred High school diploma or equivalent preferred Experience with production, material movement or warehouse organization and pervious fork truck operation experience preferred. REQUIRED CLEARANCES, LICENSES, AND CERTIFICATIONS: Candidates are expected to provide current valid Child Abuse Clearance. Candidate must pass a pre-employment drug and alcohol screening.

Job Description About Company: At The Resort at Glade Springs, we believe that exceptional service and hospitality are the cornerstones of our success. Our commitment to creating memorable experiences for our guests is what sets us apart. As a prospective employee, you will play a vital role in upholding these values. Our Service Philosophy: Guest-Centric Approach: We prioritize the needs and preferences of our guests, ensuring their satisfaction and comfort at every touchpoint. Attention to Detail: Every interaction matters. We strive for excellence by paying attention to the smallest details, from the cleanliness of our facilities to the warmth of our greetings. Proactive Problem Solving: Anticipating and addressing guest concerns before they arise is key to delivering seamless service. Our Hospitality Culture: Empathy and Respect: We treat our guests and colleagues with genuine care and respect, fostering a welcoming and inclusive environment. Team Collaboration: Success is a collective effort. We work together, supporting and uplifting each other to achieve our common goals. Continuous Improvement: We are committed to learning and growing. Regular training and feedback help us enhance our skills and stay ahead in the industry. Joining The Resort at Glade Springs means becoming part of a family that values dedication, passion, and a positive attitude. We look forward to welcoming you and working together to create unforgettable experiences for our guests. Associates enjoy great benefits including discounted golf, retail and food as well as access to our fitness center and indoor pool! About the Role: The Reservations Agent plays a critical role in delivering exceptional customer service by managing and processing reservation requests efficiently and accurately. This position is responsible for assisting customers with booking accommodations, answering inquiries, and providing detailed information about available services and policies. The agent ensures a seamless reservation experience by utilizing reservation systems and maintaining up-to-date knowledge of inventory and pricing. The Reservations Agent must demonstrate strong communication skills and the ability to handle multiple tasks simultaneously while maintaining professionalism. Ultimately, this role contributes to customer satisfaction and loyalty by facilitating smooth and positive interactions throughout the reservation process. Minimum Qualifications: Previous experience in customer service or reservations, preferably in the hospitality or travel industry. Proficiency with computer systems and reservation software. Excellent verbal and written communication skills. Ability to work independently in a remote environment with reliable internet access. Preferred Qualifications: Strong problem-solving skills and the ability to handle difficult customer situations calmly. Familiarity with data privacy regulations and best practices. Responsibilities: Respond promptly and professionally to customer inquiries via phone, email, or chat regarding reservations and availability. Process new reservations, modifications, and cancellations accurately using the company's reservation system. Provide detailed information about room types, rates, policies, and special offers to assist customers in making informed decisions. Maintain accurate records of customer interactions and transactions in compliance with company standards. Collaborate with other departments to resolve customer issues and ensure a high level of service quality. Skills: The required skills enable the Reservations Agent to efficiently manage booking systems and communicate clearly with customers to ensure their needs are met. Strong computer proficiency allows the agent to navigate reservation platforms and update records accurately, which is essential for maintaining operational flow. Effective communication skills are used daily to provide clear, courteous, and helpful information, enhancing the customer experience. Preferred skills such as multilingualism and advanced problem-solving further empower the agent to serve a broader range of clients and resolve complex issues effectively. Together, these skills support the agent in delivering a seamless reservation process that fosters customer satisfaction and loyalty.

Job Description Customer Relations Specialist is a skilled and goal-oriented position which takes ownership of their home Branch's goals and growth through building and maintaining customer relationships. In this position, you will serve as a Branch leader, responsible for the success, performance, and strategies of the business. You will communicate with customers daily via email, phone, and in-person visits. Local travel is required. You will work in tandem with Branch Staffing Specialist/Supervisor to ensure orders are filled, backing up in all office tasks as needed. Vacation with tenure. Uncapped bonuses. Health, dental, eye offered.

Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care. We are more than just a call centre; we are a vital support line and a compassionate ear for some of the most vulnerable members of our communities, and we are seeking a dedicated Customer Service Advisor to join our team. This is a United Kingdom, Homebased position. You must be living in the United Kingdom, with the correct Right to Work in the UK (British passport/VISA etc.) to be considered for this role. Any applications from outside of the UK will not be considered. This role will be working late shifts - 5 x 7.5 hour days between 12pm - 10pm Monday-Sunday and will work some weekends, which could be 1 Saturday or Sunday or on occasions the full weekend and some bank holidays.. The shifts will be a mixture of these hours and a rota will be provided in advance. 12pm - 8pm 1pm - 9pm 2pm - 10pm. Start date: Monday 19th January 2026. This role is perfect for someone who is passionate about providing help to those who need it most. As a Customer Service Advisor in our contact centre, you will play a crucial role in delivering outstanding service to our service users by handling a high volume of calls, emails, and live chats. Partnering with the esteemed charity, Migrant Help, you will provide essential support to Asylum Seekers, making a significant difference in their lives. 1. Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary. 2. Identify and address safeguarding concerns promptly and effectively. 3. Meet customer service standards and performance goals. 4. Respond to difficult and sensitive cases with empathy, patience, and resilience. 5. Deliver information services across multiple channels (telephone, online, email, and live chat). 6. Resolve service user issues proactively, calmly, and professionally. 7. Offer guidance, tailored recommendations, and signposting to Service Users. 8. Follow established processes and adjust to evolving procedures. 9. Manage confidential information with strict adherence to data protection standards. 10. Proactively seek and address feedback to drive continuous improvement in role. Qualifications & Experience • Experience performing under pressure and handling demanding situations whilst staying calm and patient. • Experience maintaining high levels of accuracy and attention to detail in all tasks. • Experience collaborating with diverse teams to achieve common goals. • Ability to solve complex problems and deliver solutions in a timely manner. • Experience managing multiple tasks efficiently, ensuring deadlines are met and quality is maintained. • Ability to resolve conflict, ensuring a positive outcome. • Ability to work independently, demonstrating initiative and good decision-making skills. • Strong written English skills to accurately input and record service user information. Desirable • Experience working with service users with additional needs and adapting to unique requirements. • Awareness of mental health issues and a passion for further learning and development in this area. Individual Competencies • Ability to maintain composure and effectiveness in challenging and sometimes distressing situations, being able to regain stability following setbacks. • Ability to listen and engage with service users, understanding their needs and replying appropriately. • Ability to show empathy towards other's experiences and emotions. • Clear, effective and engaging communication skills with service users. • A positive approach to fostering an encouraging environment for colleagues and service users. • Proficient using a variety of digital software applications, and openness to learning new technologies. • Ability to prioritise time and tasks to meet deadlines and achieve objectives. • An open approach to embracing diverse perspectives and adapting to new ideas and ways of working. • Ability to adapt to changing environments and needs, being flexible and resilient in situations. • Ability to demonstrate the Maximus Values by showcasing integrity, taking accountability for actions and decisions, and upholding high ethical standards. Desirable • Possess cultural awareness, with the ability to respect and interact with people from diverse backgrounds. EEO Statement Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post. We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process. Minimum Salary £ 25,185.00 Maximum Salary £ 25,185.00

Welcome to West Liberty University! Mission Statement: West Liberty University is a public university with a rich history of providing students with a comprehensive education from undergraduate to graduate degrees. Through experiential learning and personalized support, we empower students toward scholarly exploration, creative expression, and economic opportunity. The Opportunity: West Liberty University is seeking applications for an Athletic Operations Specialist. The Athletic Operations Specialist provides administrative and technical support to the Athletic Director, Director of Athletic Operations and Sports Information Director while acting as a liaison to the faculty, staff, students, and alumni of the greater West Liberty University community. This role supports digital media efforts by helping create, schedule, and monitor social media content, working closely with the Sports Information Director to boost athletic visibility through engaging campaigns, live coverage, and digital storytelling. Essential Functions of the position: Assist the Director of Athletic Operations with event management and facility operations including set up/break down of equipment at events. Assist the Director of Athletic Operations by serving as On-Site Administrator for selected athletic competitions when the department hosts multiple simultaneous events. Assist the Sports Information Director and Director of Athletic Operations in maintaining the university's athletic website ************************* Creating, scheduling, and monitoring social media content to enhance athletic visibility collaboration with the Athletic Director, Assistant Athletic Director, and Sports Assist the Athletic Director with the administration and coordination of major departmental events. Execution of special projects and other duties as assigned by the Athletic Director Assist the Sports Information Director in helping promote West Liberty University across multiple social media platforms via graphic content, videos, and in-game updates. Additional duties as assigned. Education & Experience Requirements: Required a bachelor's degree in journalism, sports management or related field. At least 1 year of experience in an intercollegiate athletic department required. Skills/Abilities: Possesses strong product knowledge of Microsoft Office Suite (primarily Word and Excel), internet, and website content management software (SIDEARM) Excellent organizational skills with the ability to work in a diverse and complex team-oriented environment to accomplish department goals and objectives. Skilled in social media content creation, scheduling, and monitoring to drive engagement and promote brand visibility across athletic programs. Familiar with social media content creation, scheduling, and analytics, with experience using Adobe Creative Suite (Photoshop, Illustrator, Premiere Pro) to support engaging. digital content and promote athletic brand visibility. Proficient in English with strong written and verbal communication skills Maintains a high degree of professionalism with the ability to maintain confidential information as appropriate (e.g., academic/health records, personal family information, etc.) Instills commitment to organizational goals with the ability to operate within the mission of the university and the athletic department to ensure a quality NCAA D2 student-athlete experience Why you should apply: West Liberty University offers generous benefits, including approximately 2 days of annual leave (vacation) per month and 12-13 paid holidays. Visit the WLU Benefit Page for more details: ********************************************************* For the academic year employees, their dependents, and spouses are eligible for a 100% waiver for undergraduate tuition and only employees are eligible for 50% waiver for graduate tuition for certain programs. Free use of the Wellness facilities and free admission into all WLU events with your employee Topper Card. For more information about living in the Wheeling area please visit Wheeling: Live Here - Weelunk West Liberty University is an Equal Opportunity Employer and welcomes applications from all interested individuals. Individuals who need assistance in the application process may contact Human Resources at ******************. West Liberty University does not sponsor work visas. Applicants must be authorized to work in the United States. Successfully passing a background screening report is required for final employment. West Liberty University is a tobacco free campus.

Goodwill of Southwestern Pennsylvania and North Central West Virginia is a nonprofit organization that funds job training, education, and other community programs by selling donated clothing and household items in Goodwill stores and online. We offer life changing work on a mission-minded team. We are 1,000 working as one, and each of us is essential to helping our community thrive. For three years running, Goodwill has been named to Forbes' list of America's “Most Inspiring Companies”. We offer a wide range of career opportunities from entry-level to management in retail, human services, and administrative fields. Learn more about working at Goodwill. You can help. We can show you how. Job Description As a Retail Operations Specialist - Forklift Operator you would be responsible for the receipt, movement, storage and stocking of materials to meet operational needs in a large warehouse facility and outlet store. Must be able to operate equipment from dock, warehouse, or storage yard, such as a forklift, compactor, bale machine, tipper and hand truck. Duties will also include but are not limited to: Move freight, stock, or other materials to and from storage or production areas, loading docks, and/or delivery vehicles by hand or using assigned equipment, ensuring proper sorting and storage by category. Direct and position receptacles, such as tables, gaylords, bins, totes, or other containers so they can be loaded, including trash receptacles. Clean, mop, take out trash, de-clutter, reorganize, etc to ensure the warehouse is free from debris, trash and aisle and walkways are clear of hazards or obstacles, as needed or assigned. Operate fork truck to assist and support with essential materials handling Load and unload trucks and trailer in accordance with established guidelines. External Hiring Range: $14.00/hour Retention Bonus: $500, after successfully completing 6 months of employment. Travel : No, travel required. Qualifications Previous forklift experience required. High school diploma or equivalent preferred. Experience with production, material movement or warehouse organization and pervious fork truck operation experience preferred. Additional Information To apply to this position, copy & paste this link into your address bar: **********************

Job Description Goodwill of Southwestern Pennsylvania and North Central West Virginia is a nonprofit organization that funds job training, education, and other community programs by selling donated clothing and household items in Goodwill stores and online. We offer life-changing work on a mission-minded team. We are 1,000 working as one and each of us is essential to helping our community thrive. For three years running, Goodwill has been named to Forbes' list of America's “Most Inspiring Companies”. We offer a wide range of career opportunities from entry level to management in retail, human services, and administrative fields. Learn more about working at Goodwill. You can help. We can show you how. POSITION SUMMARY: As a Retail Operations Specialist - Forklift Operator you would be responsible for the receipt, movement, storage and stocking of materials to meet operational needs in a large warehouse facility and outlet store. Must be able to operate equipment from dock, warehouse, or storage yard, such as a forklift, compactor, bale machine, tipper and hand truck. Duties will also include but are not limited to: Move freight, stock, or other materials to and from storage or production areas, loading docks, and/or delivery vehicles by hand or using assigned equipment, ensuring proper sorting and storage by category. Direct and position receptacles, such as tables, gaylords, bins, totes, or other containers so they can be loaded, including trash receptacles. Clean, mop, take out trash, de-clutter, reorganize, etc to ensure the warehouse is free from debris, trash and aisle and walkways are clear of hazards or obstacles, as needed or assigned. Operate fork truck to assist and support with essential materials handling Load and unload trucks and trailer in accordance with established guidelines. External Hiring Range: $15.00/hour Travel: No, travel required. QUALIFICATIONS: Previous forklift experience preferred High school diploma or equivalent preferred Experience with production, material movement or warehouse organization and pervious fork truck operation experience preferred. REQUIRED CLEARANCES, LICENSES, AND CERTIFICATIONS: Candidates are expected to provide current valid Child Abuse Clearance. Candidate must pass a pre-employment drug and alcohol screening.