Customer Relationship Advocate Career Development Experience- Greenwood Village, CO
Service specialist job in Greenwood Village, CO
The Role Join our team of Customer Relationship Advocates (CRA). This first-of-its-kind experience supercharges your early career growth at Fidelity with personalized support, skill development and training. In this role, you are a licensed professional providing outstanding customer service while answering inbound phone calls and supporting Fidelity's valued clients. You will develop skills to assist with a broad range of client needs, including trade requests, money movement, online support and so much more!
What to expect…
As a new CRA, you'll learn about the financial services industry, apply new concepts, develop, and practice new skills, and push yourself to accomplish new goals through three major milestones:
1. Licensing Preparation
In the first months, you'll prepare to become a FINRA (Registered Representative by studying for and obtaining your SIE , Series 7, and 63 licenses, all fully sponsored by Fidelity. This includes paid study time and access to valuable resources like licensing coaches and workshops. While these exams can be challenging, rest assured that we're here to support you every step of the way! (Learn More)
2. Skill Development
In the following months, you'll handle more complex customer calls while dedicating time each week to connect with your team, meet with your leader, and expand your network.
3. Proficiency
As you gain confidence and proficiency in serving customers, you'll explore new career paths through job shadowing and our career center.
The Expertise and Skills You Bring
Aptitude and dedication to complete the FINRA SIE , Series 7 Top Off and Series 63 exams through our industry-leading licensing program.
Enthusiasm for continuous learning and dedication to studying and applying new concepts, learning quickly, and retaining information to assist with decision-making.
A passion for connection and desire to establish rapport with customers by facilitating meaningful conversations that are resolution-oriented and efficient.
Ability to handle different types of situations, emotions and conversations driving towards suitable resolutions.
A desire for growth and a mindset that generates long term success through adaptability and personal accountability.
Exceptional critical and analytical problem-solving skills and a demonstrated ability to interpret a scenario, leverage resources and find an appropriate resolution.
Comfortable learning new technology or proprietary platforms and confident navigating multiple systems simultaneously.
Note: Fidelity is not providing immigration sponsorship for this position
The Team
Our Greatest Asset is Our People
We are committed to building a diverse workforce, enduring a culture of belonging, and creating more inclusive experiences for our associates, customers, and our community.
Our benefit programs are crafted to help you and your loved ones strike the perfect balance. Here are a few featured benefits (not all benefits are listed): Maternal and Parental Leave, Tuition Reimbursement, Student Loan Assistance, 401(K) 7% match, Health Insurance, Dental Insurance, Vision Insurance, Disability Insurance, Paid Time off, Commuter Benefit Program, Backup Dependent Care, Charitable match, Concierge Services, and Wellness Program. (Learn More)
The base salary range for this position is $42,000 - $60,000 per year.
Placement in the range will vary based on job responsibilities and scope, geographic location, candidate's relevant experience, and other factors.
Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation.
We offer a wide range of benefits to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.
Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.
Please be advised that Fidelity's business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.
Certifications:Series 07 - FINRA, Series 63 - FINRACategory:Customer Service, Sales
Customer Support Specialist
Service specialist job in Denver, CO
Customer Support & Onboarding Specialist (Spanish Preferred)
US Solar is a developer, owner, operator, and financier of solar and solar + storage projects, with a focus on emerging state markets, community solar programs, distributed generation and small-scale utility projects nationwide.
US Solar is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We believe diverse teams and diverse perspectives lead to better outcomes and breakthrough thinking, which are differentiators in any business and fundamental to our long-term success.
US Solar's Sunscription team is seeking a dedicated Customer Support & Onboarding Specialist to ensure new customers have a smooth, confident start with community solar. We're at the forefront of making sustainable energy accessible to everyone. We are committed to delivering the best community solar experience for customers. This role is critical in supporting customers from their initial enrollment validation through their first billing cycles, with a special focus on coverage for Mountain Time markets (Colorado and New Mexico). It's ideal for someone who thrives in a dynamic environment, communicates clearly on phone and email, and is excited to help customers understand how solar credits and billing work. Spanish proficiency is strongly preferred.
Key Responsibilities
Customer Support & Retention
Triage and resolve firstline questions via phone, email, and chat; escalate complex issues quickly
Provide late day Mountain Time phone coverage; returning voicemails and new subscriber onboarding calls
Provide collections support to help customers pay their bills and ensure program understanding
Support commercial accounts by clarifying statements and credit applications; coordinate with internal teams as needed
Apply retention tools within guardrails to exceed customer expectations
Enrollment Validation & Onboarding
Guide customers through “what to expect” from community solar, how credits appear on utility bills, and billing timelines
Maintain accurate records and customer notes in our systems
Spanish Support & Compliance
Serve Spanish speaking customers in CO/NM; help ensure customer communications and knowledge base content are available in English and Spanish consistent with state requirement
Tools, Quality, and Collaboration
Use Intercom to manage workload efficiently; contribute to saved replies and help center articles
Partner with the Customer Experience Lead/Manager on automation and workflow improvements
Collaborate closely with Sales, Program Support, and Billing to resolve issues and improve upstream processes
Core Proficiencies
Thrive in environments that are growing and changing and bring order to complex customer questions
Energized by helping thousands of customers adopt clean energy and see tangible savings
Confident on the phone and in writing; able to explain billing and credit concepts simply and calmly
A problem solver at heart who works across teams, documents clearly, and follows through
Comfortable owning a queue, managing time, and meeting response time SLAs during busy launch periods
Qualifications
2-4+ years in customer support, onboarding, or account coordination (energy/utility/finance/telecom a plus)
Strong phone presence and clear, concise writing
Experience with Intercom (or similar ticketing), CRM and Microsoft 365; familiarity with automation is a plus
Ability to work Mountain Time hours with occasional late day coverage blocks
Bilingual English/Spanish strongly preferred
Detail oriented, organized, and comfortable documenting processes and using macros/saved replies
Foodservice Equipment Estimator/Customer Service
Service specialist job in Denver, CO
Ignite Foodservice Solutions is a leading manufacturers representative for the food service industry, operating across Colorado, Arizona, Utah, Wyoming, Idaho, New Mexico, Montana, Oregon, Washington, Alaska, Hawaii, and El Paso TX. Partnering with various manufacturing firms, Ignite provides innovative sales and marketing solutions to help consultants, dealers, and foodservice operators make informed purchasing decisions. Our mission is to be an asset to our customers, ensuring they make smart decisions that lead to our customers' prosperity. We believe our success is tied to the success of our customers and aim to address the everyday challenges faced by foodservice operators. Ignite Foodservice Solutions offers competitive salary, benefits, 401k, and PTO packages.
Role Description
This is a full-time role for an Estimator, based in the Denver Metropolitan Area. The Estimator will be responsible for analyzing project requirements, preparing detailed cost estimates, collaborating with project managers and vendors, reviewing 11400, design schedules, and cost efficiency. Daily tasks include estimating costs for restaurant equipment, logging specifications, and updating pricing as required and ensuring accuracy. The Estimator will work closely with the sales and project management teams to provide accurate and timely cost information.
Qualifications
Strong analytical and problem-solving skills
Knowledge of food service equipment and industry trends
· Experience in estimating costs and preparing quotes
Proficiency in estimation software - AutoQuotes, Specifi, and MS Office Suite
Excellent communication and negotiation skills
Detail-oriented with organizational and time-management skills
Ability to work independently and collaboratively with a large customer base
Experience in the food service industry or a related field is a plus
Familiarity with blueprints and ability to read plans
Oil Filter Representative
Service specialist job in Denver, CO
Crystal Clean (CC) is one of the nation's leading privately held companies in the environmental waste services industry. We are seeking highly motivated individuals with a strong work ethic to join our rapidly growing company. Crystal Clean offers competitive compensation, excellent benefits, and opportunities for advancement. We are willing to provide complete training for this opportunity!
Purpose: Filter Drivers support Crystal Clean's oil collection program by collecting used oil filters from customer locations and transporting them safely back to the branch.
Essential Duties:
Service existing customers by removing full oil filter containers and leaving empty containers.
Provide excellent customer service.
Align work orders to minimize mileage and travel time.
Inspect vehicle and equipment for safe operation.
Maintain driving log for D.O.T.
Complete all required paperwork accurately and neatly.
Recognize potential sales opportunities and notify appropriate branch personal.
Adhere to all corporate policies and standards including but not limited to environmental and regulatory, human resources, facility, equipment, operations and maintenance.
Present a positive image of Crystal Clean to fellow employees, external contacts, and the general public.
Other duties as assigned by management.
Position Qualification Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The following requirements are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Education, Certificates, Licenses, or Designations
Must be able to obtain Class B CDL License with Air Brakes and Hazmat endorsements
Specific Skills
Ability to work independently and keep to a tight schedule
Safe Driving Record
Strong customer service
Work Environment: While performing essential duties of this position an individual regularly works in a variety of environments, and is required to see, talk, hear, reach with hands, stand, walk, and drive. Duties may require bending, squatting and twisting, and exposure to dirt, dust and fumes. Lifting over 50 lbs. will be required on an infrequent basis. Individual will be exposed to outdoor environment (including heat and cold) on a frequent basis. Reasonable accommodations may be made to enable individuals with disabilities to perform essential duties.
Crystal Clean LLC is an Equal Opportunity Employer.
Crystal Clean expressly values diversity, equity, and inclusion, and encourages the applications of individuals from diverse backgrounds, so that Crystal Clean reflects the communities and customers that we serve.
The average annual earning potential for this position is $50,000 - $75,000, and includes benefits such as the following:
Health, Dental and Vision insurance
Wellness Program
Flexible Spending Accounts
Life Insurance
Long-Term Disability
Employee Assistance Program
Tuition Reimbursement
The compensation for this role is comprised of a weekly base salary plus commission. Actual total earnings will vary based on performance and location and may fall outside of the range shown.
SC Operations Specialist Full Time 2nd Shift
Service specialist job in Brighton, CO
1:00pm-9:30pm/Monday-Friday
Staples is business to business. You're what binds us together.
Our supply chain team is dedicated to meeting our customers' needs both now and in the future. By pairing innovative technology with dynamic employees, we create smarter, more efficient ways to meet our customers' needs faster. Our network of distribution, fulfillment, fleet, furniture installation and professional teams work together in fun and safe environments to deliver state-of-the-art products, services, and expertise to our customers.
What you'll be doing:
Run reports in systems such as WMS, Sunbeam or other WMS or labor reporting systems.
Assist department leader in managing the workflow as needed.
Provide required information to supervisors and managers to meet reporting and metric requirements.
Assist with communicating information to departmental teams.
Analyze data from information and develop recommendations for action or improvement.
Maintain system as required due to upgrades or business changes.
Ensure compliance with systems and SOPS and audit activity to ensure compliance.
Coordinate and communicate any major changes or enhancements to the systems.
Work closely with Clerical support, supervisors, and managers at the location and those providing central administration and/or services.
Interact with customer service to expedite and manage high touch customer requests, research complaints, and resolve issues.
Provide support and backup for operations specialist role in other departments as needed.
Provide support and backup in various warehouse functional areas as needed.
Direct associate concerns to department leader.
What you bring to the table:
Significant above average math skills.
Perceptible verbal, written and communications skills with a focus on detail oriented.
Calculable building metrics and knowledge of Staples product flow and the interdependencies between departments.
Ability to help supervisors lead and coordinate effective work operations using data and information to help improve processes.
Ability to work as a team member by interacting and communicating with fellow associates in a cooperative and effective manner.
Qualifications:
What's needed- Basic Qualifications:
1+ years of basic Microsoft Excel computer skills
1+ years of basic knowledge (depending on location) of EXE/PKMS/WMS, Galaxy AS/400 system, Sunbeam, BRIO, Cubiscan dimension calculation equipment, AMS software for Cubiscan
Certification in Material Handling equipment or willingness to learn
What's needed- Preferred Qualifications:
Microsoft Access experience preferred
Knowledge of MS Teams environment preferred including Power BI
We Offer:
Competitive Pay: $18.90/hr - $25.04/hr + $1.00 Shift Differential (Based on Experience)
Inclusive culture with associate-led Business Resource Groups.
Staples offers both Full-Time and Part-Time benefits. Some Full-Time benefits include: 112 Hours of PTO and Holiday Schedule (7 observed paid holidays + 1 floating holiday)
Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more perks and benefits
#htf
#stapleshiringwarehouse
The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, business considerations, geography, and internal equity. Some roles may also be eligible for overtime pay, in accordance with federal and state requirements.
At Staples, “inclusion” is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
Auto-ApplyTechnical Services Support Specialist
Service specialist job in Lakewood, CO
The Technical Services Support Specialist is responsible for diagnosing and solving customer issues in a timely and courteous manner. The incumbent may work independently or with other team members to resolve operating system, database, and other technical issues related to Tyler applications.
Responsibilities
* The Technical Support Specialist should be able to:
* Evaluate the severity of an issue and determine if management intervention is necessary to address a serious problem in a timely manner.
* Provide support in the various systems management environments related to the ERP and Municipal Justice application software and legacy applications, installed on Windows
* Operating Systems, using Microsoft SQL Databases.
* Provide first tier support for technical issues.
* Respond to client requests for service by priority according to published policies.
* Build rapport with clients to turn what may be a negative situation into a positive customer service experience. Manage and prioritize multiple and often conflicting tasks.
* Demonstrate effective communication skills with a wide range of clients, both internal and external, from technical to non-technical and from management to clerical. Focus on providing accurate answers in a pleasant manner.
* Adapt to changing product and environments.
* Demonstrate full product knowledge and eliminate knowledge gaps in legacy, current and
* future products and services by means of self-study, supplemented by formal education.
* Provide seamless integration to department and company resources to reinforce single point of contact and total incident ownership, including those outside direct area of responsibility.
* Provide systems management (operating system, database administration, server, and workstation support) troubleshooting and consultation technical support to clients and fellow employees. Primary areas of support include:
* Remote support of client's mission critical financial server(s)
* Operating system administration for Windows or Web servers
* Network & local printing
* Point of sale hardware configuration and troubleshooting
* Tyler program release and third party software upgrades
* Database administration (Microsoft SQL)
* Resolves client inquiries and issues in a timely manner; communicates closure effectively through email and phone communications.
* Document and record all aspects of client interactions in designated client management systems to promote transparency and understanding of technical issues.
* Manage open calls by identifying and prioritizing issues according to published policies.
* Escalate to senior team member or department member if situation is beyond ability and additional assistance is needed.
* Identify and meet service measurements and metrics on a daily, weekly, monthly and quarterly basis.
* Collaborate with other teams, departments and divisions with issues pertaining to Tyler software applications.
* May contribute to company knowledge library.
* May conduct training for end-users.
Qualifications
* Bachelor's degree in computer science, MIS, or equivalent experience
* Experience administering Windows servers.
* Working knowledge of server hardware and network configurations, including web servers.
* Ability to troubleshoot PC configurations and connectivity issues.
* Excellent interpersonal and communication skills.
* Ability to prioritize and complete multiple tasks in a fast-paced, technical environment.
* Strong analytical and problem-solving skills.
Ability to work independently and in a team environment.
* Demonstrated ability to maintain a positive, professional attitude
* Flexible to work various shifts to cover our core hours. Monday - Friday 8AM - 8PM
Auto-ApplyPeer Specialist - Homeless Services Outreach
Service specialist job in Aurora, CO
Job Details Homeless Services: 1544 Elmira Street, Aurora, CO 80010 - Aurora, CO Full Time: FTE 1 High School $20.04 - $30.05 Hourly ClinicalDescription
The homeless services team at Aurora Mental Health & Recovery (AMHR) is a dynamic interdisciplinary group of peer specialists, case managers, therapists, housing navigators, and client service representatives. We are actively building a cohesive, collaborative team focused on expanding and enhancing our services and programs for homeless individuals. By leveraging diverse expertise and fostering collaborative efforts, we aim to provide comprehensive support that addresses the multifaceted needs of our clients with empathy and effectiveness. Together, we are dedicated to expanding our services and developing meaningful programs that make a positive impact on the lives of homeless individuals in our community.
We are seeking a Peer Specialist who is centered, supportive, and recovery-oriented. As an Outreach Peer Specialist, you will provide support, guidance, and resources to individuals facing mental health or substance use challenges. Leveraging your own lived experience, you will connect with clients on a personal level, offering empathy, understanding, and inspiring hope. Your responsibilities will include engaging with the community to identify individuals in need, facilitating access to treatment and social services, and providing ongoing emotional support. You will work closely with the interdisciplinary PATHways to Home team, healthcare providers, and community organizations to ensure clients receive comprehensive care while advocating for their needs and promoting recovery-oriented practices. This role involves completing 20 hours of community and street outreach weekly, as well as assisting with the team's Drop-In program on-site, providing peer guidance and case management.
Salary for this role.
Starting wage is based on experience and company equity. Paid bi-weekly.
$20.04 to $30.05 per hour
Schedule: Half of your time will be spent on-site, while the other half will be dedicated to community and street outreach. We offer flexible scheduling with options for 5x8 shifts (8:30 am - 5:00 pm) or 4x10 shifts (8:00 am - 6:30 pm).
Bilingual Language Differential Pay. *rate depends on language requirements for the position and the candidate's fluency.
Will receive scheduled earnings on a bi-weekly basis, 5% of their regular base rate (hourly or salaried), to a maximum amount of $3,000.00 per calendar year.
*the annual maximum amount will be prorated based on full-time equivalency (FTE).
Essential Functions:
Assist clients in articulating personal goals for recovery through one-to-one meetings and group sessions.
Support clients in identifying and creating goals and developing recovery plans with the skills, strengths, supports, and resources to aid them in achieving those goals.
Provide follow-up services with clients after their admission or assessment with Crisis Services, to help ensure successful transition to community-based services.
Assist client in working with their case manager or treatment team in determining the steps s/he need to take to achieve these goals and self-directed recovery.
Meet with clients in a wide range of settings, including client, group, or family homes, in community-based outpatient settings, and community agencies.
Assist clients in obtaining services that suit the individual's recovery needs by providing community resources and groups that may be useful. Inform clients about community and natural supports and how to use these in the recovery process.
Promote working together and sharing of resources for clients in the community - food, clothing, transportation, recreation, medical, housing, shelters, and employment, as appropriate.
Assist clinical staff in maintaining accurate data by outreaching clients and meeting with them one-to-one to ensure all forms are up-to-date and entered in the organization's electronic health record.
Assist in navigation and advocacy with clients' appointments and attendance, including criminal justice proceedings, medical, and others needs.
Staff member will monitor and coordinate care for assigned clients in partnership with the other members of the clients care team.
Qualifications
Requirements:
High school diploma/GED.
Lived experience with behavioral health concerns.
Valid Colorado Drivers Licenses with a clean driving record.
Must possess a Basic Life Support (BLS) certification or obtain one within 30 days of hire.
Completion of a Clinical Peer Specialist or Peer Coach training course is required within 12 months of hire.
Preferred: Clinical Peer Specialist certification.
Required Vaccination and TB Test.
At AMHR, the health and safety of our clients and staff are our top priorities. As part of this commitment, all employees are required to receive an annual influenza (flu) shot and present a negative TB test result before their first day of work. Proof of both the flu shot and a negative TB test must be provided on your first day of employment. Medical and religious exemptions can be requested if necessary.
Benefits:
Health insurance: Kaiser
Dental, vision, and flexible spending accounts (dependent care & health care)
Company paid basic life and AD&D insurance
Long-term disability coverage*
403(b) retirement plan which provides 100% vesting immediately, and matching contributions up to 4% after one year of employment
Accrued Vacation pay up to 12 days and accrued Sick Pay up to 12 days per year, and 2 floating holidays (hours calculated pro-rata basis based on full-time equivalency)
The company observes 11 designated holidays each year.
Exception: Employees working in 24/7 programs or facilities are scheduled to work their regular shifts if the holiday falls on their scheduled workday. In these cases, employees will receive their regular pay for hours worked plus holiday pay.
Employee Assistance Program
Voluntary term life insurance
Short term disability*
*Eligible for benefit if working 30 hours per week or more
Our Mission, Vision and Core Values.
Mission: Deeply rooted in our diverse community, we deliver state-of-the-art care and meaningful outcomes that impact emotional well-being and addiction recovery.
Vision: To foster hope and healing through compassionate, quality care.
Core Values: Passionate caring; Rising to the challenge; Honoring and respecting all persons; Believing in resilience; Putting clients and community first; Commitment to collaboration and teamwork
We are an Equal Opportunity Employer.
Aurora Mental Health & Recovery and subsidiaries (AMHR) are dedicated to the principles of equal employment opportunity. We prohibit unlawful discrimination against applicants or employees on the basis of age 40 and over, race (including traits historically associated with race, such as hair texture and length, protective hairstyles), sex, sexual orientation, gender identity, gender expression, color, religion, national origin, disability, military status, genetic information, or any other status protected by applicable state or local law. We do not tolerate discrimination in any form or context, including harassment or exclusion.
#LI-KR1
Client Onboarding Specialist
Service specialist job in Denver, CO
Why Housecall Pro?
Help us build solutions that build better lives. At Housecall Pro, we show up to work every day to make a difference for real people: the home service professionals that support America's 100 million homes.
We're all about the Pro, and dedicate our days to helping them streamline operations, scale their businesses, and-ultimately-save time so they can be with their families and live well. We care deeply about our customers and foster a culture where our company, employees, and Pros grow and succeed together. Leadership is as focused on growing team members' careers as they expect their teams to be on creating solutions for Pros.
We also offer:
A generous benefits program that supports the whole you with medical, dental, vision, life, disability, and 401(k)
Paid holidays and flexible, take-it-as-you-need-it paid time off
Monthly tech reimbursements
A culture built on innovation that values big ideas, no matter where they come from
Role Overview:
As a Specialist, Client Onboarding you thrive working in a high-velocity onboarding and support environment that finds success by always changing and adapting. You are customer-focused and excited by the prospect of supporting our newly enrolled customers. You have the ability to listen, understand customer needs, resolve problems, instill confidence, and coach/train to get new customers on track to success.
Your objective is to work with newly enrolled Pros to build a customized onboarding plan tailored to their specific needs and anchored on their specific goals. You will then help support them over their first 30 days to achieve those goals. In doing so you will help maximize customer retention and satisfaction.
Your earning potential is uncapped. Your Pro's success is your success; for every Pro that reaches their activity targets in their first 30 days you earn a commission.
Our team is passionate, empathetic, hard working, and above all else focused on improving the lives of our service professionals (our Pros). Our success is their success.
Compensation:
$57,750 / year ($40,425 base) + uncapped earning potential
What you do each day:
Partner with newly enrolled Pros on a custom onboarding plan
Make 75+ outbound dials per day or maintain 5+ hours of talk time to maximize opportunities to connect with the Pros in your portfolio
Listen and understand customers' needs; handle objections, find creative solutions, and resell the value of our product
Coach customers on how to implement Housecall Pro into their business, the basics of the product, and ultimately how to achieve the goals that motivated them to buy in the first place
Quickly identify high-risk accounts and escalate customers to applicable resolution paths, as needed
Be an effective team player with strong customer service, communication, presentation and creative problem-solving skills
Qualifications:
1+ years experience in full-time in a client-facing onboarding or support role / Bachelor's Degree
High school diploma or equivalent; Bachelor's degree is a plus
6+ months of outbound sales or prospecting experience is a plus
What will help you succeed:
Excellent English reading, writing, and verbal communication
Hard-working, reliable, and adaptable
Professional attitude and demeanor
Curious and eager to learn
Founded in 2013, Housecall Pro helps home service professionals (Pros) streamline every aspect of their business. With easy-to-use tools for scheduling, dispatching, payments, and more, Housecall Pro enables Pros to save time, grow profitably, and provide best-in-class service.
Housecall Pro's brand portfolio includes Business Coaching by Housecall Pro, a business coaching solution for home services businesses. Our brands are united by a singular mission to champion our Pros to success.
We support more than 40,000 businesses and have over 1,800 ambitious, mission-driven, genuinely fun-loving employees across the United States and all over the world. If you want to do work that impacts real people, supported by a team that will invest in you every step of the way, we'd love to hear from you.
Housecall Pro celebrates diversity and we are committed to creating an inclusive environment. We are an equal opportunity employer and do not discriminate on the basis of gender, race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, veteran or military status, or any other category protected under the law. #LI-Remote
Location Dependent Information
This role is open to candidates and the expected compensation range for this role is $19.44-$27.76/hour
(includes base and potential performance bonus)
. The annual on target earnings for this role is $57,750. The specific hourly rate for the successful candidate will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. This role is also eligible to participate in Housecall Pro's the following benefits: health care insurance (medical, dental, vision, disability), employee assistance program, 401(K), flexible time off, paid parental leave, tech reimbursement, and other company benefits. Housecall Pro is growing fast and we're scaling our team to help enable and accelerate our growth.
Privacy Notice for California Job Candidates - Housecall Pro
#LI-Remote
Auto-ApplyService Consultant
Service specialist job in Aurora, CO
As a service consultant you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records. You will serve as the communicator and liaison between the customer and technician; ensuring the customer's needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.
Education
High School
Experience
1-3 years
Employment Position: Full Time
Salary:
$40,000.00 - $150,000.00 Yearly
Salary is not negotiable.
Zip Code: 80112
Insurance Policy Service Specialist
Service specialist job in Aurora, CO
As a Insurance Policy Service Specialist with our firm, you will play a key role in serving our clients while ensuring their insurance needs are met using professionalism and care. This requires quick, accurate, detailed correspondence while using the company's database and other software by entering and gathering large amounts of data for the purpose of; assisting policyholders cross selling, assisting retail agents, and assisting internal staff members using various data sources. Policy Service Specialist Job Functions:
Solicit
Dispense brochures, applications, and other information to existing policyholders and agents to account round existing insureds.
Negotiate
Communicate with clients, agents (internal and external) and prospects, to obtain information necessary to provide quotes. This means gathering missing application questions, affidavits, signatures, and supplements.
Explain, discuss and interpret coverage, analyze exposures or policies, or give opinions or recommendations as to coverage, or to insure with a particular company.
Sell
Obtain underwriting information from other insurance agencies and companies; this includes questions to underwriters about rates & carrier appetite.
Indicate to the insured, carrier, or retail client, that coverage is bound or issued.
Servicing
Assist with calls from the insureds explaining coverage, sending proof of insurance certificates, and maintaining monthly premium reports.
Manage an expiration list of policies by premium and responsibilities will vary by policy type. This includes review of the renewal application(s) for completeness, certificate issuance, cancellation calculation, endorsements and return premium requests.
Establish a collaborative relationship with existing clients, agents and underwriters by
responding
to risk related questions and issues; missing information, application questions, endorsements, changes, coverage explanations, renewal offers and renewal reminders.
Receive and record requests concerning any change, addition, or deletion to an existing policy then
prepare
the appropriate endorsement by processing in a timely manner, including providing the rate quote, transacting and collecting the premium, and sending the completed correspondence to the requester.
Update claim(s) correspondence on client files for liability risks
Manage premium finance agreements, correspondence, and cancellations for renewals managing refunds as needed.
Prepare detailed insurance proposals as needed.
Assist the team with renewing policies by gathering information with the goal to increase monthly retention.
Experience Requirements:
1+ year(s) experience as support staff in an insurance agency
Must have strong organizational skills, be a problem solver, collaboration, and basic math skills.
Great attention to detail, quick thinking and the ability to manage multiple tasks, while being flexible.
General operating knowledge of and experience with personal computers and general office equipment.
Property and Casualty license required
Pay Range - Hourly rate will depend on experience: $25 to $35 per hour.
Applications will be accepted through end of the business day on November 10th, 2025.
Service Center Representative
Service specialist job in Broomfield, CO
The Service Center Representative ensures excellent customer service by promptly processing orders and coordinating with other departments to resolve inquiries and discrepancies. This position handles general inquiries about pricing, products, and scheduling, while also maintaining accurate customer and pricing data, and managing EDI/VMI for established customers. Fosters customer loyalty and satisfaction by providing effective, proactive, customer-oriented service.
Responsibilities
Analyzes incoming complex customer orders including high-value customer and key account orders utilizing various technical platforms including email and/or enterprise resource planning platforms.
Provides order follow up communications with customer, sales and support regarding questions or discrepancies, including but not limited to invalid purchase order numbers, back orders, shipping methods, part numbers, pricing issues, bag quantity issues, estimated delivery dates, etc.
Ensures the accuracy of orders requested and efficiently rectifies information in accordance with established guidelines, customer requirements and data management procedures. Collaborates with internal partners and customers to solve order issues, escalate complex issues and ensures resolution of issues.
Monitors workflow queues to ensure timely processing and pending items. Responsible for the accuracy and verification of customer requirements to submitted source documents.
Proactively identifies and recommends process enhancements to order management processes and tools to support a positive customer experience, streamline order processing, and provide scalable solutions.
Communicates with internal partners and customers regarding the status of product types, including but not limited to backordered parts, ensuring orders are processed in accordance with customer requirements and product availability. Determines the best shipping method as needed.
Attend meetings as required and/or assigned.
Attends meetings regarding new products and procedures i
Adheres to ISO9001 compliance standards.
Performs other duties as required and/or assigned.
Travel may be required up to 5% of the time
Knowledge, Skills and Abilities
Knowledge of computer programs including Microsoft Word, Excel, Outlook, ERP and CRM tools
Critical thinking and problem-solving skills are
Excellent customer service skills including but not limited to professional phone/email protocols
Strong interpersonal, written, and oral communication skills
Ability to prioritize tasks, including follow-up and follow-through on customer requests
Excellent organizational and prioritization skills
Detailed-oriented with the ability to take self-initiative to maintain and learn product knowledge
Ability to perform with superior service, reflecting a positive company image while sustaining a positive attitude towards others; consistently goes above and beyond to help team members while ensuring a positive customer experience
Ability to provide continuous improvement ideas, identifying quality improvements and optimization of processes, tools and work instructions.
Ability to work in a team environment, ability to collaborate with others; interpersonal skills.
Education, Certification/License & Work Experience
High School Diploma or equivalent required
Some college education preferred
3-5 years of related customer service/support experience
Total Rewards Package:
Compensation
Base: $22 to $28 an hour, based on specific compensable factors including, but not limited to education, work experience, and geographic market.
Bonus: This role will be eligible for participation in a discretionary annual bonus program, pursuant to which an employee may be awarded a percentage of their salary based on the company's performance and their own individual performance.
Benefits
Medical, Dental, Vision
Wellness Program
Health Savings Account (HSA) with a company contribution
Voluntary Benefits (Life, AD&D, Disability)
401(k) retirement plan with a 7.5% company contribution
Time Off Programs - 22 days Paid Time Off (PTO), 9 Company Holidays, 2 Volunteer Days
Application Window
Posting date: 10/13/2025
The application deadline for this job is: 12/12/2025
Your contact person:
Brad Kerwin
Client Specialist
Service specialist job in Denver, CO
We appreciate your interest in employment with Barry's! Barry's is committed to a policy of equal employment opportunity, and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Applicants with disabilities who need assistance with the application process may be entitled to a reasonable accommodation in accordance with applicable law. If you need assistance in completing this application or with the application process because of a disability, please contact the People and Culture Department (*****************). Barry's is the Best Workout in the WorldTM. Founded in West Hollywood in 1998, it's the original strength and cardio interval fitness experience that provides an immersive, high-intensity, one-hour workout that's as effective as it is fun. Our fitness classes alternate between working out with weights and running on a treadmill. Each day focuses on a different muscle group in order to achieve real results and to prevent injuries. Our program is designed to tone muscle and maximize fat loss, while spiking the metabolism for up to 48 hours following the class. Please be aware that smoking is prohibited in all indoor areas of Barry's studios and corporate offices. About the Role Client Specialists are the first line of contact at all Barry's studios. As such, they are well-versed in all aspects of our business complying with company policies, procedures and directives. Client Specialists are key to developing lasting client relationships through providing superior hospitality and assisting clients with class selections, bookings, and questions; maintaining a clean studio; FuelBar orders; and merchandise purchases. Our Client Specialists are excellent communicators and positive brand ambassadors, helping convey memorable experiences for our clients. Their passion for Barry's is conveyed in every client interaction. We are looking for passionate, hard-working, reliable, team-oriented, and forward-thinking problem-solvers with outgoing interpersonal skills, a love for health, an excitement for our brand, and the desire to be a part of building a stronger Barry's community. This position encompasses the following responsibilities, each of which is carried out in equal measure: Front Desk, Facilities & Fuel Bar. What You'll Do Front Desk Responsibilities: * Client Experience: Understanding of hospitality principles & processes and ability to execute as part of the Barry's Client Experience *
Support the client experience with hospitality and studio amenities to build personalized experiences with the goal of positively impacting both sales and service * Be an effective brand ambassador, ensuring clients are warmly welcomed, assisted accordingly, and have a memorable experience commensurate with the Barry's brand * Establishing and maintaining Interpersonal Relationships: The candidate must develop constructive and cooperative working relationships with clients/staff, and maintain them over time *
Assist clients, building individual connections, and providing direction with any questions or concerns * Communicating with Supervisors, peers: the candidate must provide information to supervisors and co-workers, by telephone, in written form, e-mail, text, or in person in a timely and efficient manner * Deliver first class client experience at all times * Ensure a clean and welcoming atmosphere at all times by assisting in studio cleaning, restocking, and upkeep as needed * Guide clients with regards to the latest studio promotions, membership discounts and/or special events * Maintain product knowledge for all studio retail operations *
Participate in all relevant training and development programs and meetings as directed by Operations leaders * Have flexibility with schedule, having the ability to work weekends, holidays, morning or night shifts and adhere to work schedule, and meeting minimum availability requirements Fuel Bar Responsibilities: * Deliver quality protein smoothies and customer service in the Fuel Bar *
Handle pre-orders and orders on the spot, custom to each client's needs * Assist clients with questions and product selection * Complete client's orders in a timely manner utilizing a POS transaction * Maintain fuel bar department areas clean and sanitized * Follow departmental procedures for safety, proper food handling, and sanitation according to local, state, and federal health code regulations * Properly rotate merchandise in refrigerated coolers and department tables, paying special attention to spoiling goods according to company policy * Prepare various fuel bar goods following company recipes Facility Maintenance: * Prepare studio spaces before, after, and in-between classes by cleaning exercise equipment, sweeping, mopping and/or vacuuming floors, and wiping mirrors * Support in cleaning and maintaining of locker rooms to brand standard as directed * Regular deep cleaning, organization, and service of common areas, including the lobby space, FuelBar, Red Room/Lift/Ride spaces, retail shelves, locker rooms, hallways, and storage areas * Conduct small studio repairs when appropriate * Laundry services, including collecting, washing, and folding towels * Adhere to daily and weekly cleaning and maintenance checklists Customer Service: * Ensure all existing and new clients are provided with the highest level of hospitality * Maintain client database and utilize information to increase client contact * Attend social functions within the community to generate new business, invite current and prospective clients to in-studio events, and reach out through curated clienteling tools Qualifications * Strong hospitality skills and alignment with Barry's Mission, Vision and Values. * Ability to work either a full-time or part-time schedule *
Full-time employees: Must be available for a minimum of 30 hours per week with minimal restrictions. Must be available mornings, afternoons, evenings, inclusive of one weekend day (Saturday/Sunday) during studio operating hours, aligned with business needs. * Part-time employees: Must be available for a minimum of 24 hours per week and minimum of 3-4 hours per available shift depending on state regulations. Must be available mornings, afternoons, evenings, inclusive of one weekend day (Saturday/Sunday) during studio operating hours, aligned with business needs. * Friendly, outgoing personality and enjoy social interaction * Exhibits enthusiasm for the studio and for the job * Must be a patient, courteous listener, able to show empathy * Responding to clients request with a can-do attitude * Cooperative manner with a focus on team culture. * Ability to prioritize and work within a fast-paced environment * Exceptional cleaning skills and a clear understanding of what constitutes a sanitary environment * Have an eye for detail and care for the studio's appearance and cleanliness * Work as a cohesive team with all Barry's staff members to ensure efficiency and effectiveness * Maintain a professional appearance and behavior * Demonstrate excellent communication skills * Candidates must be at least 18 years or older to apply
Service (Maintenance) Specialist
Service specialist job in Denver, CO
Dylan at RiNo in Denver, Colorado
What's in it for you?
The base hourly rate for this position is expected to pay $25.00-$29.00/hour, with the actual base amount dependent on a number of factors, including but not limited to a candidate's credentials, relevant experience, and primary job location, with consideration given to internal equity.
This position is eligible for:
On call pay and Quarterly Renewal Bonuses
Competitive PTO
Generous time off - 10 paid holidays, plus diversity day and your birthday
Paid Caregiver and Paid Parental Leave
20% Rent, Parking, and Storage Discount for Centerspace rents
32 Paid Hours of Volunteer Time Off
Medical/Dental/Vision Benefits - 1st of Month Following Start Date
Centerspace Stock Purchase Plan
401(k) match up to 5% per paycheck
Tuition Reimbursement & Scholarship Program
About Centerspace: Centerspace was founded in Minot, North Dakota, in 1970. You can find our corporate support offices located in Minneapolis, Minnesota and in Minot North Dakota, along with onsite operations in eight states. From Denver, CO to Minneapolis, MN, our company continues to grow throughout the Midwest, proudly providing apartment homes to thousands of residents, extending our vision to be the premier provider of apartment homes in vibrant communities by focusing on integrity and serving others. Centerspace is built around our employees. Our Mission and Vision unites our employees as one team.
Position Summary
Responsible for repairs of mechanical or aesthetic issues; general building preventative maintenance; maintaining the environmental conditions of spaces; maintaining accurate levels of inventory related to the building's mechanical systems; know and perform individual emergency procedures and duties as dictated by the site emergency procedure manual.
Expectations
Expected to follow instructions, understand established procedures and comply with deadlines. Generally given guidance, but expected to be self-directed once trained. May need assistance in prioritizing duties, and setting deadlines.
Essential Duties & Responsibilities include the following. Other duties may be assigned.
To perform the job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
*Valid Driver's License & Reliable Transportation are required.
Maintenance:
Complete minor and major repairs of mechanical or aesthetic issues to ensure the property is optimally functional, presentable, and safe.
Perform minor and major HVAC maintenance, such as replacing motors and bearings.
Change light bulbs, service flush valves, clean mechanical rooms, and plunge toilets.
Paint and/or wallpaper assigned areas and perform minor repairs to applicable areas.
Perform minor carpet repairs.
Demonstrate proficiency and respond appropriately to the building automation and security (including card access if applicable), fire, life, and safety systems.
Select and monitor service providers to ensure services delivered are the most effective and efficient for the property.
Perform general building preventative maintenance to ensure equipment is safe and effective for use, and down time with equipment meets or exceeds established specifications.
Service and monitor the HVAC equipment.
Maintain the environmental conditions of spaces to ensure the tenant and common space environments are acceptable for optimum use.
Perform preventative maintenance on:
HVAC
Electrical
Plumbing
Lighting
Doors, locks, and hardware
Wall treatments
Provide assistance to the Community Leader to ensure that tenant improvements are accurate and address concerns with appropriate contact, such as construction or tenant.
Monitor and maintain tools.
Perform assigned duties as prescribed in safety manuals.
Respond to test situations accurately.
Maintain sufficient technical and industry contacts and knowledge.
Participate in after hours on-call programs.
Assist outside contractors with major inspections.
Serve as a key contact between community leaders, operations managers, general managers, and tenants.
Apply current knowledge or devise creative solutions to proactively resolve issues.
Utilize any tools and/or processes implemented by the organization to assure adherence to quality standards.
Participate in capital improvements.
Administrative:
Maintain operating logs and record temperatures, pressures, and chemical level of heavy equipment such as chillers and boilers.
Complete reports and perform various administrative duties to positively support completion of activities and projects.
Maintain accurate levels of inventory related to the building's mechanical systems to ensure optimum levels of inventory are on hand and readily accessible when needed.
Purchase parts and supplies from vendors; review pricing for competitive rates for parts, services, and supplies.
Stock items when received.
Cleaning:
Clean up vacant areas.
Remove debris from the building and grounds.
Provide backup for Community Porter.
Emergency Situations:
Know and perform individual emergency procedures and duties as dictated by the site emergency procedure manual and the safety manual to ensure that actions promote the safety and security of the employees, occupants, and structures, and correct actions are demonstrated in test situations and actual emergencies.
Promptly respond to all emergency situations, fire alarms, and natural catastrophes.
Study and know the site-specific emergency manual(s).
Assist tenant and emergency personnel in swift and careful evacuations when appropriate.
Other:
Communicates regularly with management, vendors, equipment repair, maintenance, and tenants for day-to-day operational issues.
Participate in continuous improvement/quality initiatives and identify improvements to, and/or develop new, products, services, or processes to result in the discovery of more efficient and effective methods and/or new offerings.
May assist with groundskeeping duties such as mowing, weed control, tree/shrub trimming, depending on the property and need.
May be responsible for snow removal such as shoveling snow and de-icing walkways, etc, depending on the property and need.
Assist and/or back up coworkers.
Responsibilities include 60% property maintenance, 25% community cleaning, 10% customer service, and 5% business administration.
Equipment Issued
If expected to carry a mobile phone, eligible for a monthly reimbursement or Centerspace issued phone, according to company policy. May have access to a shared company vehicle. Eligible for mileage reimbursement, according to company policy, when no Centerspace owned vehicle is available.
Travel Required
Some local travel may be required.
Education & Experience
Required: 2+ years of previous maintenance experience.
Preferred: Trade school education.
Certifications and/or Licenses: Have or willing to attain EPA, CPO, and/or boiler operator's license as required.
Knowledge, Skills, & Abilities
Language Skills - Ability to read and interpret documents such as safety rules, operating and maintenance instructions, MSDS sheets, and procedural manuals. Ability to communicate effectively with supervisor, tenants and vendors.
Mathematical Skills - Ability to add, subtract, multiply and divide. Calculate figures and amounts such as proportions, percentages, area, ratios, circumference, and volume.
Reasoning Ability - Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
Computer Skills - To perform this job successfully, an individual must be able to efficiently use and navigate on the internet and use web based timekeeping software. Experience with work order systems beneficial.
Physical Requirements
While performing the duties of this job, the employee is required:
Constantly (66-100% of the time) - to be on feet, stand, walk; bend, stoop, squat, kneel; use hands and fingers to grasp, grip, turn and feel; reach above shoulders, push, pull, lift and carry; operate equipment and tools; climb stairs and ladders; balance; and talk and hear or effectively and safely communicate. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Lift or move up to 25 pounds.
Frequently (33-66% of the time) - lift and/or move up to 75 pounds, write reports and drive vehicles.
Occasionally (1-33% of the time) - sit; lift and/or move more than 75 pounds, although usually with the assistance of another employee and/or equipment.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Additional details regarding competencies and other duties are available upon request. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties of this position.
“Centerspace is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Centerspace is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Centerspace are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, […], family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Centerspace will not tolerate discrimination or harassment based on any of these characteristics. Centerspace encourages applicants of all ages.”
Center Operations Specialist
Service specialist job in Denver, CO
Why join our team?
With a mission that spans the globe, the USO provides a rewarding and fulfilling work environment. Our team is exceptional, and we offer generous paid time off, including volunteer days and military leave. We have a remarkable 401k match, comprehensive benefits, and opportunities for training and education reimbursement. Our team members are passionate about putting the mission first, and we have a lot of fun while doing it. Working for the USO isn't just a job it's a calling, and we believe in doing what you love and loving what you do.
Don t take our word for it. The external Great Place To Work survey found that:
The USO is a Certified Great Place to Work 2023-2024
93% feel good about the ways we contribute to the community.
93% are proud to tell others they work here.
88% feel their work has special meaning: this is not "just a job."
89% feel that when you join the company, you are made to feel welcome.
91% feel people here are treated fairly regardless of their race.
87% feel people here are treated fairly regardless of their gender.
The Center Operations Specialist position is responsible for executing the day-to-day operations of one or more USO Centers, providing excellent customer service, and maintaining a safe, friendly, and inviting environment for service members. This position also manages and delivers, and may assist in designing, high quality, self-sustaining and cost-efficient programs, events and activities in locations surrounding the Center(s). It provides valuable, engaging and memorable experiences for military service members and their families, and may also guide and administer volunteers.
Principal Duties and Responsibilities (*Essential Duties)
Execute day-to-day Center operational procedures, ensuring a cost-effective, safe, welcoming and clean environment. Monitor and maintain facilities and equipment so that they are well-maintained and ready-to-use. Enforce sanitary and food-handling guidelines and regulations.*
Engage and interact with Center visitors, and serve as a subject matter expert about its amenities, tours, classes, programs and services; troubleshoot to resolve issues. May direct and manage vendors.*
Help to maintain Center operations within budget. Monitor and maintain, and accurately report on inventory, and handle cash. Provide data for financial, operational and statistical reports as requested. Provide ad hoc reports as required.*
Create and maintain a Standard Operating Procedure file that details local operational procedures and Center activities to enable prompt reporting, easy rotation and follow-on.*
As directed by Center Operations Manager or other leaders, help to plan and oversee, and lead the execution of, operational areas which may include programs, logistics, inventory management, budget, social media and database management.*
Assist with operations and programs communications and awareness. Compile and prepare announcements, stories and photos for social media, local media representatives and website publications, ensuring that content conforms to USO media guidelines.*
Deliver, or assist in managing the planning and evaluation of new and existing USO programs, activities and events on and off US military installations, including coordinating all functions, materials and assets to ensure that these programs, activities and events are effective and run efficiently.*
Assist Center Operations Manager or higher-level colleagues in reviewing USO programs and service needs within assigned area, including helping to research and recommend new programs and services. Implement any resulting program, event or activity changes.*
With key internal and external stakeholders, assist in developing, improving and maintaining working relationships with the U.S. Military, local community leaders, partners and donors, and media representatives to enhance awareness and generate support of the USO mission, and to support successful program delivery.*
Coordinate with Center colleagues to ensure appropriate and adequate resources including volunteers, materials, and supplies are available for all programs, events, and activities. Serve as a programs resource to colleagues and oversee volunteer participation.*
Communicate key information to volunteers, including shift openings, policy changes, development opportunities, etc. Maintain and generate reports from the volunteer database related to hours worked, applications in process/received, etc.*
Direct prospective volunteers through the application process. Help coordinate on the job training for volunteers. Implement volunteer recognition events and run reports e.g., award milestone/birthdays, etc. Communicate volunteer improvement suggestions to USO colleagues. Submit Volunteer of the Quarter nominations.*
May be required to operate a USO or personal motor vehicle.
Other duties as assigned, including backfilling for Center Operations Manager or other positions, as directed by senior leaders.
Job Specifications
High School Diploma or equivalent.
2+ years work experience in event management, marketing, retail, customer service, recreation facility or related role. Relevant experience in a non-profit, military, multicultural and/or global organization preferred.
Strong interpersonal, customer service and problem-solving skills. Ability to interact with USO Leadership, the general public and military audiences at a variety of levels with integrity and professionalism.
Proficiency using computers and electronics equipment. Working knowledge of various software, applications, and programs including but not limited to Microsoft Office Suite. General knowledge of various software, applications, and programs including but not limited to volunteer management software and social media platforms. Experience with Digital Cheetah preferred.
Demonstrated ability to exercise sound judgment related to controversial and/or culturally sensitive subjects. Ability to handle confidential information with tact and poise.
Demonstrated ability to show initiative, self-motivation, and attention to detail with the ability to manage multiple projects with competing priorities. Ability to quickly and easily adapt to changing organizational needs.
Ability to achieve desired results while working collaboratively in a team environment.
Ability to perform basic math and follow proper cash/donation handling and reporting procedures, business/accounting functions including project management and budget reconciliation.
Willingness and ability to work non-standard hours as needed.
General knowledge of military community preferred.
Ability to obtain and maintain proper credentials necessary to access USO Center locations and facilities including but not limited to security, credit and/or background screening, SOFA status, valid driver s license.
Ability to obtain and maintain a valid United States passport and valid foreign driver s license* (in applicable locations/regions)
Must be a strong advocate of the USO s mission.
Details
This position is located in Denver, CO. Preference will be given to local candidates within commuting distance to the location.
Salary range for this position is $42,000-60,000
Resume and cover letter are required for full consideration.
Background check education, criminal and driving required.
The statements contained herein describe the scope of the responsibility and essential functions of this position but should not be considered to be an all-inclusive listing of work requirements. Individuals may perform other duties as assigned including work in other areas to cover absences or relief to equalize peak work periods or otherwise balance the workload.
If that s not enough to convince you, here are some direct quotes from employees:
The organization truly cares about the people who work here.
I have been with the USO for 4 years and have consistently been able to grow in my knowledge and position. It is a fun place to work and my work/life balance is manageable. The way the organization has handled COVID has been top notch - I never felt fearful that I would lose my job or be put in a situation where I did not feel safe. The benefits are great - PTO and 401k matching are top level.
There is great consideration given and extended in the following areas: organizational core values for all, work-life balance, impact we can actually see (and even experience as a staff member- the feeling of making an impact is priceless), autonomy with respect to current position within the organization.
Everyone is friendly and easy to talk to. We collaborate well together and share ideas and interests to create fun activities for our overall goal in the community. I couldn't think of a better organization to work for.
The mission alone provides a positive and meaningful purpose, where people should want to work and be a part of. Most of the people who work for the USO and volunteer for the USO have giving hearts and want to make a difference. This also makes the organization a place where people would want to work.
The mission and opportunities to make a Difference are amazing. There is no doubt that the USO is one of the most forward-facing, frontline serving nonprofits that I know of.
Apply today. Join the mission. Join Team USO.
Parts Expert - Call Center
Service specialist job in Brighton, CO
Transwest has an opportunity for a Call Center Parts Expert who will be responsible for the retail, commercial and industrial sales of transportation products and services to retail customers via phone, email and other company approved methods of communication. This is an ideal opportunity for a candidate with heavy duty, medium duty, and trailer parts experience who has excellent customer service skills to join our Parts Expert team. The Parts Expert must be a good steward for Transwest, cross-sell departments, utilize and manage all company resources, meet departmental objectives and be above all reproach.
Position is classified as an in-office role for collaboration, connectivity, innovation, mentorship, and skill development when supported by Transwest assigned office space within 50 miles of the employee's primary residence. Opportunities for a hybrid or remote work outside the defined area are under management discretion and are not based on any one factor.
Schedule shifts will be determined by your direct supervisor and are subject to change at any time with or without prior notice in support of servicing customer expectations at the sole discretion of Transwest.
WE OFFER A FULL BENEFITS PACKAGE FOR ELIGIBLE EMPLOYEES INCLUDING:
* Medical, Dental, and Vision Insurance
* Life (Voluntary and Employer Paid) and Disability Insurance
* 401(K) with company match beginning with your first contribution.
* HSA and/or FSA, as applicable
* Paid Time Off, Sick Time, and Company Paid Holidays
* Employee Car Discount Program
ESSENTIAL DUTIES & RESPONSIBILITIES:
* Respond to customer inquiries for parts sales via phone, email and other company approved methods of customer communication.
* Listen, exhibit energy and project a genuine willingness to assist.
* Effectively communicate with clientele to ensure objective, ask pertinent open-ended questions and provide information to assist customers and ensure that we provide the highest level of customer satisfaction.
* Drive sales growth by cross-selling, add on sales and exceptional customer service.
* Provide prompt, courteous and accurate service to customers.
* Drives sales through engagement of customers, suggestive selling, and sharing product knowledge.
* Being processed focused on recording departmental data; i.e. lost sales.
* Answer telephones professionally and pleasantly.
* Follow-up on customer orders and resolve problems with the customer's satisfaction.
* Communicate often and timely with customers and associates.
* Resolve problems, handle conflict and make effective decisions.
* Effectively communicate to customers any relevant policies and/or procedures regarding purchases, returns, credit terms, etc.
* Maintain familiarity with all inventory products and merchandising programs and ordering systems.
* Provide trouble-shooting support and service to customers experiencing problems in the field and selling repair parts as needed.
* Document customer quality issues as they arise and work with the team to resolve issues in a cost-effective and expeditious manner.
* Utilize company information systems to process orders timely and accurately.
* Understand dealership credit policies.
* Set an example of professionalism and positive attitude including a neat, orderly, safe work environment.
* Other duties as assigned by the manager.
Requirements
WORK ENVIRONMENT & PHYSICAL ABILITIES:
* Activities require a full range of body motion including handling and lifting, manual and finger dexterity and eye-hand coordination.
* The position may require standing, balancing, bending or stooping for prolonged periods of time.
* The position requires vision and hearing within normal range.
* Requires the ability to work under stressful conditions or irregular hours.
* Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator and other office equipment.
* Ability to communicate by providing verbal feedback in a professional manner.
* Ability to receive and analyze data and input into the computer.
* Normal range of hearing and vision.
REQUIRED EDUCATION, EXPERIENCE, KNOWLEDGE & SKILLS:
* High school diploma or equivalent.
* Valid Driver's License and MVR in good standing.
* Direct industry experiences selling medium and heavy-duty truck parts through distribution and/or directly to the end user.
* Knowledge of computers is a must.
* Knowledge of diesel engines, gas engines, drive train, and suspensions.
* Excellent verbal and communication skills.
* Provide outstanding customer service.
* Detail oriented.
* Ability to understand vague and implicit instructions and react favorably in all work situations.
* They must be mentally adaptable and flexible in dealing with a variety of people and may be frequently called upon to handle difficult situations.
* Able to resolve problems, handle conflict and make effective decisions under pressure. They must have a long attention span in order to listen to people, perceive the real problems and bring issues to a successful conclusion.
* Have the ability to give, receive and analyze information, formulate work plans, prepare written materials and articulate goals and action plans.
* They must be able to understand people and be able to communicate effectively with them.
* Ability to successfully complete a General Abilities Assessment and pass post-offer background check, physical and drug screening.
JOB DETAILS:
* Type: Hourly
* Compensation Range: $26.00 - $34.00
* Bonus Eligibility: Yes
* Reports To: Parts Call Center Supervisor
* Closing Date: Open until filled
Client Specialist - Commercial Term Lending-Commercial Real Estate
Service specialist job in Denver, CO
Do you enjoy building relationships, helping to identify growth opportunities for clients, and have a passion for Commercial Real Estate? If so, the Commercial Real Estate Commercial Term Lending team is a great fit!
As a Client Specialist on the Commercial Term Lending team, you will support one or more Client Managers and serve as a contact point for customers to resolve issues/difficulties across multiple departments. You will facilitate the application process, interact with customers to request necessary documentation, and discuss products and pricing. You will also develop a comprehensive understanding of treasury services through collaboration with the Treasury Management Officer.
Commercial Term Lending (CTL) provides commercial real estate owners and investors with term financing solutions for purchase or refinance of stabilized industrial, retail, office, mixed use and multifamily properties. Our business is successful because of the dedication of our people and their ability to utilize cutting edge systems, continually hone business processes and embrace our business culture. Local knowledge and experience are key components to commercial real estate success, which is why CTL draws on deep local expertise from its sales teams to understand our customers' businesses and deliver personalized service from start to finish.
Job responsibilities
Facilitate application process by interfacing with customers in taking complete applications. Requesting documentation from borrowers. Discussing products, pricing and quoting and locking interest rates at the request of the Client Manager.
Develop a working knowledge of treasury services products and process in order to assist customers with opening accounts.
Collaborate with the Treasury Management Officer (TMO) on payments and liquidity sales process.
Partner with TMOs throughout the sales cycle to manage pipeline and ensure services and pricing are set up timely and accurately.
Act as a liaison between the Client Manager and the processing team and coordinate Letter of Interest submissions as well as loan closings. Review complex files with multi-layered entity documentation and examine third party reports and leases to identify potential problems with loan applications and arrive at a workable solution prior to submission to underwriting.
Manage pipeline, including updating Client Manager on pipeline status and updating borrowers on the status of their loan.
Assist the Client Manager in building customer and real estate broker relationships by coordinating and managing marketing to customers and brokers. Assist and attend team marketing events and trade shows.
Establish with Client Manager the number of loans required to fund and close in Client Manager annual production goal setting process.
Support Client Manager to achieve high originations and retain existing clients. You will provide a high level of customer service to both internal and external customers.
Required qualifications, capabilities and skills:
Minimum 2 years' experience in mortgage lending, with inside sales/customer service background.
Excellent desktop skills including Microsoft Excel, PowerPoint, and other Office applications.
Enthusiastic and self-motivated.
Superior written and oral communication.
Superior customer service skills.
Ability to demonstrate control, flexibility, and maintain quality and high productivity when dealing with customers and changing work demand.
Strong organizational and execution skills including ability to multitask and work independently across various levels in the organization.
Preferred qualifications, capabilities, and skills:
College graduate preferred.
Ability to make personal connections, engage customers, and remain courteous and professional in a team environment.
Professional, thorough, and organized with follow-up skills, ability to learn products, services, and procedures quickly and accurately.
Superior interpersonal communication skills, as well as strong attention to detail and time management.
Auto-ApplyCall Center Quality & Insights Specialist
Service specialist job in Denver, CO
At bet365, we're one of the world's leading online gambling companies, revolutionising the industry since 2000. Founded by Denise Coates CBE, we now employ over 9,000 people and serve over 100 million customers in 27 languages. Our focus on In-Play betting has solidified our market-leading position, offering an unmatched experience across 96 sports and 700,000 streaming events. With over 750 concurrent sporting fixtures at peak and more live sports streamed than anyone else in Europe, we handle over 6 billion HTTP requests daily and process more than 2 million bets per hour at peak.
We empower our employees to push boundaries and explore new ideas, cultivating a culture that celebrates and rewards creativity. This offers employees a wealth of opportunities for growth, giving them the opportunity to make a real impact in the world of online gambling. As a forward-thinking company, we're breaking new ground in software innovation too, redefining what's possible for our customers worldwide.
Job Description
A Call Center Quality & Insights Specialist, who will play a critical role in driving the quality and consistency of our Customer Service operations by understanding, interpreting and recommending improvements.
Working within the global quality assurance team, you will have the opportunity to lead key quality initiatives and provide data driven insights that improve customer service globally.
You will collaborate with cross-functional teams, creating and structuring weekly reports in a way that makes data accessible for all levels, offering actionable recommendations to enhance processes and agent performance and drive continuous improvement initiatives.
Insights provided will form the basis of Business reviews and provide the background for evidenced based change across the operation.
The salary range for this role is $60,000 - $70,000 annually.
bet365 provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Qualifications
Strong analytical and problem-solving capabilities.
Proficiency in advanced Excel and data analysis.
Experience in Customer Service Quality Assurance.
Lean Six Sigma Green Belt certification.
Proven experience in root cause analysis and expertise in quality tools such as Fishbone Diagram, 5 Whys, Pareto Analysis, and Voice of the Customer (VOC).
Excellent communication, collaboration, and interpersonal skills.
Ability to work effectively across different time zones.
Passion for continuous improvement and driving operational excellence.
Strong attention to detail and process optimization skills.
Ability to lead and influence cross-functional teams.
Additional Information
On-boarding new QA programs and lead Auditor Certifications.
Creating data-based reports and offer insights to Quality Assurance Managers and Supervisors to feed into Customer Service Teams.
Conducting root cause analysis and highlight trends and opportunities for the line of Business.
Providing insights and recommendations to stakeholders.
Collaborating with teams globally to implement Quality Assurance initiatives.
Ensuring consistency in processes and drive best practices.
bet365 provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Parts Expert - Call Center
Service specialist job in Brighton, CO
Job DescriptionDescription:
Transwest has an opportunity for a Call Center Parts Expert who will be responsible for the retail, commercial and industrial sales of transportation products and services to retail customers via phone, email and other company approved methods of communication. This is an ideal opportunity for a candidate with heavy duty, medium duty, and trailer parts experience who has excellent customer service skills to join our Parts Expert team. The Parts Expert must be a good steward for Transwest, cross-sell departments, utilize and manage all company resources, meet departmental objectives and be above all reproach.
Position is classified as an in-office role for collaboration, connectivity, innovation, mentorship, and skill development when supported by Transwest assigned office space within 50 miles of the employee's primary residence. Opportunities for a hybrid or remote work outside the defined area are under management discretion and are not based on any one factor.
Schedule shifts will be determined by your direct supervisor and are subject to change at any time with or without prior notice in support of servicing customer expectations at the sole discretion of Transwest.
WE OFFER A FULL BENEFITS PACKAGE FOR ELIGIBLE EMPLOYEES INCLUDING:
Medical, Dental, and Vision Insurance
Life (Voluntary and Employer Paid) and Disability Insurance
401(K) with company match beginning with your first contribution.
HSA and/or FSA, as applicable
Paid Time Off, Sick Time, and Company Paid Holidays
Employee Car Discount Program
ESSENTIAL DUTIES & RESPONSIBILITIES:
Respond to customer inquiries for parts sales via phone, email and other company approved methods of customer communication.
Listen, exhibit energy and project a genuine willingness to assist.
Effectively communicate with clientele to ensure objective, ask pertinent open-ended questions and provide information to assist customers and ensure that we provide the highest level of customer satisfaction.
Drive sales growth by cross-selling, add on sales and exceptional customer service.
Provide prompt, courteous and accurate service to customers.
Drives sales through engagement of customers, suggestive selling, and sharing product knowledge.
Being processed focused on recording departmental data; i.e. lost sales.
Answer telephones professionally and pleasantly.
Follow-up on customer orders and resolve problems with the customer's satisfaction.
Communicate often and timely with customers and associates.
Resolve problems, handle conflict and make effective decisions.
Effectively communicate to customers any relevant policies and/or procedures regarding purchases, returns, credit terms, etc.
Maintain familiarity with all inventory products and merchandising programs and ordering systems.
Provide trouble-shooting support and service to customers experiencing problems in the field and selling repair parts as needed.
Document customer quality issues as they arise and work with the team to resolve issues in a cost-effective and expeditious manner.
Utilize company information systems to process orders timely and accurately.
Understand dealership credit policies.
Set an example of professionalism and positive attitude including a neat, orderly, safe work environment.
Other duties as assigned by the manager.
Requirements:
WORK ENVIRONMENT & PHYSICAL ABILITIES:
Activities require a full range of body motion including handling and lifting, manual and finger dexterity and eye-hand coordination.
The position may require standing, balancing, bending or stooping for prolonged periods of time.
The position requires vision and hearing within normal range.
Requires the ability to work under stressful conditions or irregular hours.
Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator and other office equipment.
Ability to communicate by providing verbal feedback in a professional manner.
Ability to receive and analyze data and input into the computer.
Normal range of hearing and vision.
REQUIRED EDUCATION, EXPERIENCE, KNOWLEDGE & SKILLS:
High school diploma or equivalent.
Valid Driver's License and MVR in good standing.
Direct industry experiences selling medium and heavy-duty truck parts through distribution and/or directly to the end user.
Knowledge of computers is a must.
Knowledge of diesel engines, gas engines, drive train, and suspensions.
Excellent verbal and communication skills.
Provide outstanding customer service.
Detail oriented.
Ability to understand vague and implicit instructions and react favorably in all work situations.
They must be mentally adaptable and flexible in dealing with a variety of people and may be frequently called upon to handle difficult situations.
Able to resolve problems, handle conflict and make effective decisions under pressure. They must have a long attention span in order to listen to people, perceive the real problems and bring issues to a successful conclusion.
Have the ability to give, receive and analyze information, formulate work plans, prepare written materials and articulate goals and action plans.
They must be able to understand people and be able to communicate effectively with them.
Ability to successfully complete a General Abilities Assessment and pass post-offer background check, physical and drug screening.
JOB DETAILS:
Type: Hourly
Compensation Range: $26.00 - $34.00
Bonus Eligibility: Yes
Reports To: Parts Call Center Supervisor
Closing Date: Open until filled
Parts Expert - Call Center
Service specialist job in Brighton, CO
Full-time Description
Transwest has an opportunity for a Call Center Parts Expert who will be responsible for the retail, commercial and industrial sales of transportation products and services to retail customers via phone, email and other company approved methods of communication. This is an ideal opportunity for a candidate with heavy duty, medium duty, and trailer parts experience who has excellent customer service skills to join our Parts Expert team. The Parts Expert must be a good steward for Transwest, cross-sell departments, utilize and manage all company resources, meet departmental objectives and be above all reproach.
Position is classified as an in-office role for collaboration, connectivity, innovation, mentorship, and skill development when supported by Transwest assigned office space within 50 miles of the employee's primary residence. Opportunities for a hybrid or remote work outside the defined area are under management discretion and are not based on any one factor.
Schedule shifts will be determined by your direct supervisor and are subject to change at any time with or without prior notice in support of servicing customer expectations at the sole discretion of Transwest.
WE OFFER A FULL BENEFITS PACKAGE FOR ELIGIBLE EMPLOYEES INCLUDING:
Medical, Dental, and Vision Insurance
Life (Voluntary and Employer Paid) and Disability Insurance
401(K) with company match beginning with your first contribution.
HSA and/or FSA, as applicable
Paid Time Off, Sick Time, and Company Paid Holidays
Employee Car Discount Program
ESSENTIAL DUTIES & RESPONSIBILITIES:
Respond to customer inquiries for parts sales via phone, email and other company approved methods of customer communication.
Listen, exhibit energy and project a genuine willingness to assist.
Effectively communicate with clientele to ensure objective, ask pertinent open-ended questions and provide information to assist customers and ensure that we provide the highest level of customer satisfaction.
Drive sales growth by cross-selling, add on sales and exceptional customer service.
Provide prompt, courteous and accurate service to customers.
Drives sales through engagement of customers, suggestive selling, and sharing product knowledge.
Being processed focused on recording departmental data; i.e. lost sales.
Answer telephones professionally and pleasantly.
Follow-up on customer orders and resolve problems with the customer's satisfaction.
Communicate often and timely with customers and associates.
Resolve problems, handle conflict and make effective decisions.
Effectively communicate to customers any relevant policies and/or procedures regarding purchases, returns, credit terms, etc.
Maintain familiarity with all inventory products and merchandising programs and ordering systems.
Provide trouble-shooting support and service to customers experiencing problems in the field and selling repair parts as needed.
Document customer quality issues as they arise and work with the team to resolve issues in a cost-effective and expeditious manner.
Utilize company information systems to process orders timely and accurately.
Understand dealership credit policies.
Set an example of professionalism and positive attitude including a neat, orderly, safe work environment.
Other duties as assigned by the manager.
Requirements
WORK ENVIRONMENT & PHYSICAL ABILITIES:
Activities require a full range of body motion including handling and lifting, manual and finger dexterity and eye-hand coordination.
The position may require standing, balancing, bending or stooping for prolonged periods of time.
The position requires vision and hearing within normal range.
Requires the ability to work under stressful conditions or irregular hours.
Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator and other office equipment.
Ability to communicate by providing verbal feedback in a professional manner.
Ability to receive and analyze data and input into the computer.
Normal range of hearing and vision.
REQUIRED EDUCATION, EXPERIENCE, KNOWLEDGE & SKILLS:
High school diploma or equivalent.
Valid Driver's License and MVR in good standing.
Direct industry experiences selling medium and heavy-duty truck parts through distribution and/or directly to the end user.
Knowledge of computers is a must.
Knowledge of diesel engines, gas engines, drive train, and suspensions.
Excellent verbal and communication skills.
Provide outstanding customer service.
Detail oriented.
Ability to understand vague and implicit instructions and react favorably in all work situations.
They must be mentally adaptable and flexible in dealing with a variety of people and may be frequently called upon to handle difficult situations.
Able to resolve problems, handle conflict and make effective decisions under pressure. They must have a long attention span in order to listen to people, perceive the real problems and bring issues to a successful conclusion.
Have the ability to give, receive and analyze information, formulate work plans, prepare written materials and articulate goals and action plans.
They must be able to understand people and be able to communicate effectively with them.
Ability to successfully complete a General Abilities Assessment and pass post-offer background check, physical and drug screening.
JOB DETAILS:
Type: Hourly
Compensation Range: $26.00 - $34.00
Bonus Eligibility: Yes
Reports To: Parts Call Center Supervisor
Closing Date: Open until filled
Requirements Specialist II, Video Services
Service specialist job in Englewood, CO
EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.
Department Summary
Our Customer Experience Operations (CXO) teams go above and beyond by simplifying lives and enhancing community access to our products and services. Behind the scenes, dedicated individuals focus on refining the experience for millions of customers across all of our brands and providing support to our field agents.
Job Duties and Responsibilities
The Application Delivery & Strategy (ADS) Team works cross-functionally to support initiatives that impact agents and customers. From defining the agent tool experience, to testing applications, to writing the features that support new business initiatives; we are helping to remove the barriers between agents and a world-class customer experience.
DISH is seeking a highly motivated business requirements writer to drive agent application strategy within the Application Delivery & Strategy team. The role centers on defining and managing end-to-end business requirements for the applications agents utilize to provide customers with real-time support. The team collaborates closely with multiple business and IT stakeholders throughout project lifecycles, from initial concept to production delivery. The team is actively engaged in supporting growth areas of several businesses, including DISH's TV and OnTech business. You will help support the launch of new initiatives and help align agent tools with DISH's business direction. You will have the opportunity to learn and develop in a fast-paced environment.
Key Responsibilities:
* Collaborate with stakeholders to gather, document, and comprehend project requirements, ensuring clear understanding of the needs, goals, and expectations; this includes influencing teams toward the most impactful and efficient solutions to attain their objectives
* Articulate requirements in a structured and detailed manner; creating clear, concise, and unambiguous documentation that serves as a foundation for the development process
* Maintain open and proactive lines of communication with stakeholders, development teams, and other relevant parties to ensure a shared understanding of requirements, potential scope changes, and deadlines while upholding business rules and correlating documentation
* Research and analyze existing processes and products; understanding the end-to-end user experience, and proactively identifying and executing upon enhancement opportunities
Skills, Experience and Requirements
Education & Experience:
* Bachelor's Degree from four-year college or university or 4 years project management experience
* Equivalent combination of education and experience is satisfactory
Skills and Qualifications:
* Ability to question deeply one's own framework of thought while making conclusions based on reasoning
* Ability to communicate effectively and constructively; unafraid to collaborate while challenging the status quo
* Excellent organization and time management skills; ability to prioritize and manage multiple high-priority projects
* Ability to achieve great results while working with ambiguous scopes and constantly changing priorities
* An attention to detail; accurate and thorough; catching and/or avoiding mistakes to improve a system or experience
* Ability to recognize flaws in arguments, point out weaknesses and be willing to advocate for the best solution
* An open mind, a thirst for curiosity, the ability to maintain a positive attitude, and work autonomously
Visa sponsorship not available for this role
Candidates must be willing to participate in at least one in-person interview.
Salary Ranges
Compensation: $63,150.00/Year - $75,000.00/Year
Benefits
We offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here: DISH Benefits.
The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies; compensation is based on the role's location and is subject to change based on work location.
Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check. Our company is committed to fostering an inclusive and equitable workplace where every individual has the opportunity to succeed. We are dedicated to providing individuals with criminal or arrest records a fair chance of employment in accordance with local, state, and federal laws.
The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.
We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process.
EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make echostar.com and jobs.echostar.com accessible to users. Please contact *************** if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.
Click the links to access the following statements: EEO Policy Statement, Pay Transparency, EEOC Know Your Rights (English/Spanish)
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