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Service station manager skills for your resume and career

Updated January 8, 2025

2 min read

Below we've compiled a list of the most critical service station manager skills. We ranked the top skills for service station managers based on the percentage of resumes they appeared on. For example, 16.8% of service station manager resumes contained tsa as a skill. Continue reading to find out what skills a service station manager needs to be successful in the workplace.

15 service station manager skills for your resume and career

1. TSA

Transportation Security Administration (TSA) is a division of the United States Department of Homeland Security, formed due to the 9/11 attacks in 2001. The main task of the agency is to monitor and provide security to the air traveling public. The department is responsible for securing the people's traveling experience by having Federal Air Marshals on planes, teams of explosive professionals on back up, and dog handlers' mobile units.

Here's how service station managers use tsa:

Total understanding of US Customs, TSA, US Department of Agriculture, and Port Authority regulations and procedures.
Maintained DOT, OSHA, EPA, and TSA regulatory compliance for employees, equipment and the facility.

2. Station Operations

Here's how service station managers use station operations:

Managed Station operations with one of Airborne Express's Top 5 core business customers.
Performed aircraft weight and balance audits, maintained fuel inventory reports and processed all required daily reports regarding daily station operations.

3. Government Regulations

Government regulations refer to the guidelines that the governing body sets for all types of activities. Most of them are in a universal language like English so that a common man can easily understand them.

Here's how service station managers use government regulations:

Monitor operations to ensure staff members comply with administrative policies and procedures, safety regulations, and government regulations.
Observed activities to ensure compliance with government regulations.

4. Service Stations

Here's how service station managers use service stations:

Managed a Six bay full service station duties include Payroll, Scheduling, ordering Stock, Fuel, and maintain sales.
Oversee service station and mini-mart, located in one of the highest crime areas in the city of Philadelphia.

5. DHL

Here's how service station managers use dhl:

Achieved highest DHL US Safety Audit score (94.4%).
Managed DHL's MMU station servicing central New Jersey with 10 mid-level and front-line managers and an hourly staff of 162.

6. FAA

FAA (Federal Aviation Administration) is an aviation regulatory body in the USA.

Here's how service station managers use faa:

Worked with the FAA & Customs keeping all aircraft /international paperwork current and on file for unscheduled audits.
Service Reps as well as 40 owner-operated drivers Oversaw airport ramp operations, sustaining FAA Regulations and safety audits

7. Building Maintenance

Building maintenance means all duties necessary to keep a building livable and functional. It involves removing trash regularly, repairing broken items, and cleaning common areas.

Here's how service station managers use building maintenance:

Controlled costs through contract negotiations with Independent Contractors, Building Maintenance, Janitorial, and Outside Trucker Rates.

8. Inventory Control

Here's how service station managers use inventory control:

Managed cash, inventory control and bookkeeping.
Executed daily operations of assisting service manager, purchasing, receiving, shipping, inventory control and supervising mechanics if necessary.

9. Customer Complaints

Here's how service station managers use customer complaints:

Reduced customer complaints by over 68%, through exceptional service.
Observed staff and offered coaching techniques to modify sales associate performance and increase customer service overall satisfaction; resolved customer complaints.

10. KPI

Here's how service station managers use kpi:

Oversee all KPI elements for both AM, PM and Ramp operations.
Prepared customer service activities reports including KPI's, daily/weekly operations reports both externally and internally.

11. Delivery Route

Delivery route means the departure of a residential delivery vehicle from the ATC dispensary to certain delivery addresses until the vehicle is returned to the ATC dispensary.

Here's how service station managers use delivery route:

Mapped and evaluated station delivery routes to maximize delivery stops and reduce staff by 10% from the efficiency gains.
Managed all facets of operations service center, with 32 pickup and delivery routes.

12. Bank Deposits

Any money that a customer chooses to leave with their bank account is a deposit. Deposits can vary in amounts and different banks have limits on the deposits their customers can have as a minimum. Banks charge customers for deposits especially when a teller is used by the customer to deposit money into their account.

Here's how service station managers use bank deposits:

Reconciled multiple cash registers and accurately prepared bank deposits on a daily basis.
Balanced all daily transactions and processed all paperwork required for nightly bank Deposits

13. Oil Changes

An Oil Change refers to the process related to automotive vehicles, such as automobiles and busses, in which the oil from the engine is replaced. The oil change consists of emptying the engine of oil into a pan, replacing the filter which goes onto the entrance, and adding fresh oil.

Here's how service station managers use oil changes:

Performed oil changes, tires, exhaust systems, brakes, tune-ups, shocks and general maintenance of vehicles.
Managed Service Department including purchasing, oil changes, tire service and minor repairs.

14. Customer Relations

Here's how service station managers use customer relations:

Developed and maintain a high customer relationship over 3 years in the company.
Interviewed, hired, trained and evaluated personnel.Developed and maintained professional customer relations by identifying and meeting customer needs.

15. Government Agencies

Here's how service station managers use government agencies:

Ensured supplier service level agreements are met and developed appropriate relationships with government agencies and airport authorities.
Interact with airport authorities, government agencies, airline customers, and external organizations.

What skills help Service Station Managers find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

List of service station manager skills to add to your resume

The most important skills for a service station manager resume and required skills for a service station manager to have include:

TSA
Station Operations
Government Regulations
Service Stations
DHL
FAA

Building Maintenance
Inventory Control
Customer Complaints
KPI
Delivery Route
Bank Deposits

Oil Changes
Customer Relations
Government Agencies
Independent Contractors

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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