How to hire a service superintendent

How to hire a service superintendent, step by step

Here's a step-by-step service superintendent hiring guide:

• Step 1: Identify your hiring needs
• Step 2: Create an ideal candidate profile
• Step 3: Make a budget
• Step 4: Write a service superintendent job description
• Step 5: Post your job
• Step 6: Interview candidates
• Step 7: Send a job offer and onboard your new service superintendent
• Step 8: Go through the hiring process checklist

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1. Identify your hiring needs

   The service superintendent hiring process starts by determining what type of worker you actually need. Certain roles might require a full-time employee, whereas part-time workers or contractors can do others.

   Determine employee vs contractor status

   Is the person you're thinking of hiring a US citizen or green card holder?

   Yes

   No

   Hiring the perfect service superintendent also involves considering the ideal background you'd like them to have. Depending on what industry or field they have experience in, they'll bring different skills to the job. It's also important to consider what levels of seniority and education the job requires and what kind of salary such a candidate would likely demand.

   This list shows salaries for various types of service superintendents.

   Type of Service Superintendent	Description	Hourly rate
   Service Superintendent	Administrative services managers plan, direct, and coordinate supportive services of an organization. Their specific responsibilities vary by the type of organization and may include keeping records, distributing mail, and planning and maintaining facilities.	$23-66
   Administrative Manager	An administrative manager is an employee responsible for supervising an organization's standard clerical and administrative process such as faxing, photocopying, and liaise between employees and the management. Executive managers would assist human resource (HR) professionals in recruiting and training new administrative employees and reporting their government's progress... Show more	$22-50
   Facilities Manager	A Facilities Manager has different responsibilities depending on the line of work or industry. However, most of the time, they specialize in ensuring that the building or work area is in good condition and adheres to its policies and regulations... Show more	$21-51

   Show more

2. Create an ideal candidate profile

   Common skills:

   • Customer Satisfaction
   • Logistics
   • Training Classes
   • OSHA
   • DOT
   • HVAC
   • Retrofit
   • Oversight
   • Environmental Compliance
   • Food Service
   • Financial Management
   • Performance Evaluations
   • Labor Relations
   • Management System

   Check all skills

   Responsibilities:

   • Analyze traffic flow and develop strategies to manage logistics for passenger / airlift readiness.
   • Manage the daily cleaning and painting operations for 7 USCG certify vessels , 3 buildings, and five docks.
   • Coordinate and participate with the installation teams to help troubleshoot problems and resolve customer concerns while managing service and commissioning engineers.
   • Lead small unit combat operations to include building clearing during multiple combat deployments.
   • Market and sell new, used and brokerage boats as a member of the sales department.
   • Do full audio installations and upgrades as well as repair existing systems on customer's boats.

   More service superintendent duties

3. Make a budget

   Including a salary range in the service superintendent job description is a good way to get more applicants. A service superintendent salary can be affected by several factors, such as the location of the job, the level of experience, education, certifications, and the employer's prestige.

   For example, the average salary for a service superintendent in Missouri may be lower than in California, and an entry-level engineer typically earns less than a senior-level service superintendent. Additionally, a service superintendent with lots of experience in the field may command a higher salary as a result.

   Average service superintendent salary

   $81,820yearly

   $39.34 hourly rate

   ---

   Entry-level service superintendent salary

   $48,000 yearly salary

   Updated January 21, 2026

   Average service superintendent salary by state

   Rank	State	Avg. salary	Hourly rate
   1	California	$114,412	$55
   2	New York	$105,776	$51
   3	New Jersey	$105,363	$51
   4	Massachusetts	$99,505	$48
   5	Nevada	$98,409	$47
   6	Texas	$94,231	$45
   7	Washington	$90,207	$43
   8	Arizona	$89,462	$43
   9	Illinois	$79,552	$38
   10	Utah	$72,290	$35
   11	Kansas	$71,011	$34
   12	Louisiana	$69,383	$33
   13	Alabama	$68,095	$33
   14	North Carolina	$67,788	$33
   15	Florida	$67,711	$33
   16	Idaho	$65,954	$32
   17	Colorado	$65,420	$31
   18	Georgia	$60,071	$29
   19	Missouri	$59,768	$29
   20	Tennessee	$58,132	$28

   Average service superintendent salary by company

   Company

   Rank	Company	Average salary	Hourly rate	Job openings
   1	Pioneer Natural Resources	$114,146	$54.88
   2	Barrick Goldstrike Mines Inc	$101,393	$48.75
   3	Tecta Holdings, Inc.	$101,393	$48.75	6
   4	Dowbuilt	$101,391	$48.75	3
   5	Jacobs Enterprises	$101,389	$48.74	37
   6	Fujitec America	$101,317	$48.71	1
   7	KONE	$96,406	$46.35	27
   8	Jacobs Engineering Group	$88,768	$42.68
   9	Mitsubishi Electric Power Products	$85,610	$41.16	1
   10	City and County of Denver Government	$84,661	$40.70	2
   11	City of Anaheim	$81,741	$39.30
   12	Washington Metropolitan Area Transit Authority	$80,301	$38.61	2
   13	Helix Electric	$72,624	$34.92	18
   14	Long Beach Transit	$70,578	$33.93
   15	Kansas State University	$68,564	$32.96
   16	City of Burlington	$58,046	$27.91
   17	Village of Schaumburg	$58,026	$27.90
   18	Metropolitan Community College	$53,106	$25.53
   19	State Of Idaho	$49,817	$23.95

4. Writing a service superintendent job description

   A good service superintendent job description should include a few things:

   • Summary of the role
   • List of responsibilities
   • Required skills and experience

   Including a salary range and the first name of the hiring manager is also appreciated by candidates. Here's an example of a service superintendent job description:

   Service superintendent job description example

   Servicemark is Building Better Together
   Come join us at Servicemark Construction, a part of the Skyline Construction family of companies that was founded in 1996. Today, Skyline operates multiple offices located throughout California, Washington, and Illinois. Skyline is a 100% employee-owned, award-winning General Contractor, with an award-winning CEO at the helm. We believe that we are “building better together."
   
   What's in it for you?
   Lead in the field
   You will be the primary point of contact on the jobsite- a liaison between our client, building management, internal project teams, and subcontractors on field activities. You will be responsible for coordinating all site construction activities, supervising field personnel, and ensuring deadlines are met.
   
   Forge industry relationships
   You will interact with your industry contacts from a supervisory position- not only with your fellow experts at Skyline, but with clients, architects, construction managers, brokers, property managers, and subcontractors. You conduct yourself professionally and confidently as a representative of the company.
   
   What will you be doing?
   Skyline's Superintendents are on the ground, directing operations at all sizes of job sites. You have a finger on the pulse of the progress of projects, anticipating shifting circumstances on the field and ensuring completion of projects in a safe and timely manner. Your progress in the field will be communicated to the client and Skyline's leadership.
   
   Our teams use a variety of tools, such as ProCore, Bluebeam, and Microsoft platforms to keep them on the cutting edge of construction management. Additionally, you will interact with professionals from all levels of the industry and, most importantly, our clients.
   As Superintendent, you will serve in the following areas:Establish and maintain construction schedule, identifying and solving problems as needed.Direct all field personnel and activities in accordance with project schedule through completion of final punch list.Ensure the highest quality workmanship is provided.Order materials and schedule necessary inspections.Promote jobsite safety, encourage safe work practices, and rectify jobsite hazards.Maintain professional relationships with clients, contractors, suppliers, and colleagues.Ensure compliance with company safety policy by all employees and contractors.Build and mentor the team of Assistant Project Managers, Project Engineers, and Project Coordinators.
   Desired Traits5-7 years of superintendent experience required.High school diploma required.Basic knowledge of Microsoft Project.Strong organizational skills including maintaining an organized job site and construction office.Excellent communication skills and ability to present ideas effectively during client interviews and project meetings.Professional interpersonal skills to work with diverse personalities.Must present and conduct yourself in a professional manner as a representative of our company brand and culture.Strong writing and effective listening skills.Positive attitude.Ability to analyze problems and develop realistic and timely solutions factoring in risk, implications and cost.Must be active on the jobsite to interact with subcontractors and validate work in progress.Must comply with the provisions of our Auto/Fleet Safety Program with a current valid driver's license.
   Perks and BenefitsEmployee Stock Ownership Plan (ESOP) Competitive Medical InsuranceDental Insurance Vision Insurance 401K Plan MatchingUnlimited PTO Life InsuranceFlexible Spending Account (FSA)
   Please note, this job is considered an “evergreen” position. Our Talent Acquisition team is opening applications for this position, knowing that the need for Superintendent changes with project volume. As such, while we are not immediately hiring, we are curating a pool of excellent candidates for the future. By submitting your resume to this job posting, you acknowledge that it may take longer than expected to hear back from our TA team. Thank you for your interest in joining the Skyline team!
   
   All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, or national origin.
   
   Company ID: 1395021

   Copy this example

   

5. Post your job

   There are a few common ways to find service superintendents for your business:

   • Promoting internally or recruiting from your existing workforce.
   • Ask for referrals from friends, family members, and current employees.
   • Attend job fairs at local colleges to meet candidates with the right educational background.
   • Use social media platforms like LinkedIn, Facebook, and Twitter to recruit passive job-seekers.

   Post your job online:

   • Post your service superintendent job on Zippia to find and recruit service superintendent candidates who meet your exact specifications.
   • Use field-specific websites.
   • Post a job on free websites.

6. Interview candidates

   Your first interview with service superintendent candidates should focus on their interest in the role and background experience. As the hiring process goes on, you can learn more about how they'd fit into the company culture in later rounds of interviews.

   It's also good to ask about candidates' unique skills and talents. You can move on to the technical interview if a candidate is good enough for the next step.

   The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.

7. Send a job offer and onboard your new service superintendent

   Once you've found the service superintendent candidate you'd like to hire, it's time to write an offer letter. This should include an explicit job offer that includes the salary and the details of any other perks. Qualified candidates might be looking at multiple positions, so your offer must be competitive if you like the candidate. Also, be prepared for a negotiation stage, as candidates may way want to tweak the details of your initial offer. Once you've settled on these details, you can draft a contract to formalize your agreement.

   It's equally important to follow up with applicants who don't get the job with an email letting them know that the position has been filled.

   To prepare for the new employee's start date, you can create an onboarding schedule and complete any necessary paperwork, such as employee action forms and onboarding documents like I-9 forms, benefits enrollment, and federal and state tax forms. Human Resources should also ensure that a new employee file is created.

8. Go through the hiring process checklist

   • Determine employee type (full-time, part-time, contractor, etc.)
   • Submit a job requisition form to the HR department
   • Define job responsibilities and requirements
   • Establish budget and timeline
   • Determine hiring decision makers for the role
   • Write job description
   • Post job on job boards, company website, etc.
   • Promote the job internally
   • Process applications through applicant tracking system
   • Review resumes and cover letters
   • Shortlist candidates for screening
   • Hold phone/virtual interview screening with first round of candidates
   • Conduct in-person interviews with top candidates from first round
   • Score candidates based on weighted criteria (e.g., experience, education, background, cultural fit, skill set, etc.)
   • Conduct background checks on top candidates
   • Check references of top candidates
   • Consult with HR and hiring decision makers on job offer specifics
   • Extend offer to top candidate(s)
   • Receive formal job offer acceptance and signed employment contract
   • Inform other candidates that the position has been filled
   • Set and communicate onboarding schedule to new hire(s)
   • Complete new hire paperwork (i9, benefits enrollment, tax forms, etc.)

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