Service superintendent jobs near me - 238 jobs

Back Card Services Manager - Card Services #51-8589 Multiple Locations Apply X Facebook LinkedIn Email Copy Location This position is 100% remote within the Bank's footprint. Employee will work full time remote outside of a WesBanco location (may occasionally attend in person meetings, although primary functions of the role are performed remotely). Market Wheeling Work Hours per Week 37.5 Requirements Bachelor's Degree in Business Administration, Management, or Finance preferred. Minimum of 5 years banking experience including card operations experience. Experience in managing a Profit & Loss and associated budgeting and planning. Experience in establishing and managing a revenue generation strategy. Minimum of three years of experience in a supervisory or leadership role. Job Description SUMMARY: Cards and electronic payments are a critical component of WesBanco's banking services. The relationships that drive payments are complex and entail interaction between our signature transaction provider (Visa), our pin provider (NYCE), and our core processor. Careful management of these relationships and their interactions are paramount to the success of the bank. A comprehensive strategy that integrates our partners with the marketing and sales efforts of the bank is also required in order to drive customer behavior and associated revenue. Moreover, the strategy must also focus on the costs associated with the day-to-day processing and management of the program. The Card Services Manager will be responsible for setting and managing the revenue and cost strategy for the card division, while maintaining vendor relationships and evaluating and setting the long-term strategy for vendors and technology in this space. This role combines the oversight of customer and card related functions with a focus on the customer experience. The Card Services Manager will oversee multiple teams that engage and interact directly with internal and external customers while supporting card related services. ESSENTIAL DUTIES AND RESPONSIBILITIES: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Manages card services staff and oversees daily operation of card services functions. Leads staff in the duties including hiring, scheduling, preparing performance evaluations and making salary recommendations. Oversees the design, implementation and monitoring of processes and procedures related to assigned area. Collaborates with stakeholders and champions for scalability and automation. Works with team to maintain process flow documentation for assigned systems and area of responsibility and pursues areas of improvement. Serves as an agent of change, finding new opportunities to serve our clients and bring new capabilities to the market. Ensures compliance of activities within assigned area and prompt remediation of any issues or exceptions identified including the documentation of responses to audit findings. Ensures our commercial and consumer customers are supported in a timely and appropriate manner by the card services area. Responds to and resolves complex issues within the area of responsibility. Maintains SOX control documentation and other controls around all assigned areas. Provides training and guidance to staff with respect to understanding, processing and managing the workload. Manages to defined customer service level expectations and key vendor processing timelines. Measures key performance indicators and manages metric reports to identify opportunities for improvement. Coaches employees on personal development plans and provides opportunities for growth within the organization. Fosters strong relationships with stakeholders across the bank to ensure collaboration and effective communication with other teams. Maintains a deep understanding of contractual mechanics, associated fees and revenues. Establishes and executes growth strategy for card program. Ensures sustainable profitability of the program. Understands competitive and regulatory changes that may impact program performance and daily operations. Coordinates with other delivery channels (sales, digital, ATM) to ensure cross functional success. Coordinates with Marketing to ensure appropriate placement and communication of program. Develops and updates monthly and quarterly forecasts for interchange, losses, and processing expenses. Manages the monthly Profit & Loss associated with card processing and recommends refinements as necessary. Works closely with third party and other contracted programs to promote debit card usage. Coordinates significant changes to card mechanics and programs as needed (contactless, near field communication, rebranding, etc.) Understands and collaborates with Operations Manager on procedural and control changes. SUPERVISOR RESPONSIBILITIES: Manages the overall direction, coordination and evaluation of the office to include staff scheduling and planning, assigning and directing work. Responsible for evaluating performance, rewarding and disciplining employees, addressing complaints and resolving problems. Responsibilities include interviewing, assisting with hiring, coaching and training employees. OTHER REQUIREMENTS: Banking is a highly regulated industry and you will be expected to acquire and maintain a proficiency in the Bank's policies and procedures, and adhere to all laws, rules and regulations that are applicable to your conduct and the work you will be performing. You will also be expected to complete all assigned compliance training in a timely manner. Excellent presentation skills and the development of related materials. Excellent oral and written communication skills. Possess intermediate keyboard/typing skills. Must have good analytical and problem-solving skills. Ability to be adaptable and flexible while responding to deadlines on assignments and workflow fluctuations. Ability to multitask and work under pressure. Ability to handle a variety of projects simultaneously. Ability to effectively interact across all levels of the organization, including branch network and other operations departments. Strong organizational and prioritization skills. Strong time management skills. Team player with a positive outlook. Willingness to provide a level of service which will clearly differentiate us from our competitors. Willingness to respond to emergencies. Willingness to work additional hours if needed. Ability to work independently. Proficient knowledge of Microsoft Office Products, including Word and Excel. Ability to learn other banking systems. Ability to effectively use technological resources for meetings, coaching, and training. Full-Time/Part-Time Full-time Area of Interest Operations All Locations Uniontown, Ohio, United StatesAnn Arbor, Michigan, United StatesCincinnati, Ohio, United StatesIndependence, Ohio, United StatesColumbus, Ohio, United StatesDefiance, Ohio, United StatesFairmont, West Virginia, United StatesFindlay, Ohio, United StatesFort Wayne, Indiana, United StatesFrankfort, Kentucky, United StatesHuntington, West Virginia, United StatesIndianapolis, Indiana, United StatesIronton, Ohio, United StatesNew Albany, Indiana, United StatesParkersburg, West Virginia, United StatesPittsburgh, Pennsylvania, United StatesToledo, Ohio, United StatesWheeling, West Virginia, United StatesYoungstown, Ohio, United States Show more

What this Job Entails: The Service Delivery Director is a client facing role and requires that you establish and satisfactorily manage client and employee expectations. The role requires leadership, strong ability to multitask, prioritize, communicate, and direct a very diverse set of teams. The responsibilities range from interviewing, hiring, and managing personnel to perform day to day tasks, ensuring that work is performed as expected, with regular client communication on progress. The successful candidate will have the ability to manage and evolve existing services across multiple disciplines, assisting sales teams with the growth strategy. Scope: Directs and controls the activities of a broad functional area through department managers within the company. Works with other senior managers to establish strategic plans and objectives. Works on complex issues where analysis of situations or data requires in-depth company knowledge. Your Roles and Responsibilities: Provide leadership to diverse operations Implement, monitor and provide timely reports to customers on service delivery metrics Implement personnel on-boarding, training, and service improvement activities, ensuring systems, methodologies, and procedures are in place and followed by each service team Drive internal and client meetings covering delivery performance, service improvements, quality, and processes Be accountable for the quality of service and performance; ensure future demand from growth and projects are understood and factored into capacity plans for all associated teams Work closely with Business Development and Client Partner teams to support growth, including help with services content for Statements of Work, and development/transition to stronger managed services capabilities Works with the SMEs and stakeholders to define the roadmap for any given product and translate this into user stories or RFPs depending on the build decision Work closely with Recruiting to develop pipeline and process for hiring strong candidates and interview where necessary Further, develop and maintain retention program and incentives for field employee satisfaction Manage complex and/or large projects or delivering the IT components of major projects to time, cost, quality and benefits realisation requirements Assimilate, understand and manage problem solving and opportunities recognition in the context of IT Infrastructure and/or application change solution concept, solutioning, design and deployment in a major software services/hardware environment Takes ownership for the resolution of highly complex issues and risks that have been escalated Leads the collaborative, dynamic planning process - prioritizing the work that needs to be done against the capacity and capability of the team Other duties as required. This list is not meant to be a comprehensive inventory of all responsibilities assigned to this position Required Qualifications/Skills: Bachelor's degree (B.S/B.A) from four-college or university and 10+ years' related experience and/or training; or equivalent combination of education and experience. Builds and strengthens relationships with executives and/or major customers. A track record of successfully delivering a range of complex, high profile IT projects. Proven track record of implementing and leading improvements in project lifecycle. Able to identify projects at risk and take appropriate action to recover, often working across divisional boundaries. Passionate about the IT industry and how new technology can improve business outcomes. Strong technical knowledge of enterprise IT, including but not limited to IoT, cloud, ITAM, help desk, networking, ticket and incident management. Strong analytical, organizational, communication and presentation skills. Highly adaptable with the ability to effectively manage multiple concurrent work streams. Strong business acumen and the ability to provide operational, technical and financial oversight. Proven leadership skills with the ability to motivate, lead, develop, direct and position people to work effectively in a team environment. Preferred Qualifications: Physical Demand & Work Environment: Must have the ability to perform office-related tasks which may include prolonged sitting or standing Must have the ability to move from place to place within an office environment Must be able to use a computer Must have the ability to communicate effectively Some positions may require occasional repetitive motion or movements of the wrists, hands, and/or fingers Salary Range $132,240.00 - $208,800.00 USD (Salary) Please note that the salary information provided herein is base pay only (gross); it does not include other forms of compensation which may or may not apply to this specific position, namely, performance-based bonuses, benefits-related payments, or other general incentives - none of which are guaranteed, may be subject to specific eligibility requirements, and are wholly within the discretion of Astreya to remit. Further, the salary information noted above is a range that consists of a minimum and maximum rate of pay for this specific position. Where an applicant or employee is placed on this range will depend and be contingent on objective, documented work-related considerations like education, experience, certifications, licenses, preferred qualifications, among other factors. Astreya offers comprehensive benefits to all Regular, Full-Time Employees, including: Medical provided through Cigna (PPO, HSA, EPO options) / Medical provided through Kaiser (HMO option only) for California employees only Dental provided through Cigna (DPPO & DHMO options) Nationwide Vision provided through VSP Flexible Spending Account for Health & Dependent Care Pre-Tax Account for Commuter Benefit/Parking & Transit (location-specific) Continuing Education and Professional Development via various integrated platforms, e.g. Udemy and Coursera Corporate Wellness Program Employee Assistance Program Wellness Days 401k Plan Basic Life, Accidental Life, Supplemental Life Insurance Short Term & Long Term Disability Critical Illness, Critical Hospital, and Voluntary Accident Insurance Tuition Reimbursement (available 6 months after start date, capped) Paid Time Off (accrued and prorated, maximum of 120 hours annually) Paid Holidays Any other statutory leaves, paid time, or other fringe benefits required under state and federal law

Valley Ford has opened a brand new Ford Pro Elite location and we are looking for a well experienced Service Manager/Parts Manager. Ford Pro Elite is a commercial vehicle center that services commercial vehicles. We are a family owned and operated company who is always looking for career-oriented people that want to invest in their future. We are currently in search of an experienced Service Operations Manager for our Columbus, OH location. Must have previous Service Manager/Parts Manage experience to apply. Responsibilities of the Operations Manager: Overseeing the day-to-day operations of a Ford Service Department. Responsible for tracking department sales, expense control and profitability Monthly parts reconciliation Hiring/training/motivating Staff Employee satisfaction - Hire, train and motivate your team to achieve our business plan annually Taking Complete Responsibility for retail, commercial and internal profitability for our Service Department Exploring new ways to serve our customer base Developing an online sales process and order fulfilment system including staffing and training. Growing our wholesale business. Qualifications: Minimum of 3 to 5 years Service Manager experience required College degree in business preferred, or equal in automotive/truck parts management Supervising multiple employees effectively. Exceptional verbal and written communication skills Demonstrated leadership Job Purpose: - The Service Manager is responsible for overseeing the service department's operations, ensuring high-quality service delivery, and maintaining customer satisfaction. This role involves managing a team of service technicians, coordinating with other departments, and implementing strategies to improve service efficiency and profitability. Key Responsibilities: - Lead and manage the service department team, including hiring, training, and performance evaluations. - Develop and implement service procedures and policies to ensure efficient operations and customer satisfaction. - Monitor service department performance metrics and implement improvements as necessary. - Coordinate with parts and sales departments to ensure seamless operations and customer service. - Handle customer inquiries and complaints, providing solutions and ensuring a positive customer experience. - Maintain a safe and organized work environment, ensuring compliance with health and safety regulations. - Oversee the scheduling of service appointments and ensure timely completion of work. - Manage the department's budget, including cost control and revenue generation initiatives. - Stay updated on industry trends and advancements to maintain competitive service offerings. - Foster a positive team environment and encourage continuous professional development among staff members. Benefits: 401(k) 401(k) matching Health insurance Dental insurance Vision insurance Supplemental voluntary insurances available. Life Insurance is fully funded by the employer Employee assistance program Employee discount Paid time off Birthday day off Recognition for longevity Parental leave Referral program Health Club/Recreation Center membership reimbursements Employee Team Member Programs and more! Come join the Winning Team at Valley Truck Centers!!! Qualifications Required Education: - Bachelor's degree in Business Administration, Automotive Technology, or a related field preferred. Required Experience: - Minimum of 5 years of experience in a service management role within the automotive or truck industry. - Proven track record of successfully managing service operations and leading a team of technicians. - Experience with budgeting, financial management, and achieving service department profitability goals. Required Skills and Abilities: - Strong leadership and team management skills with the ability to motivate and develop staff. - Excellent customer service skills and the ability to maintain positive relationships with clients. - Proficient in using service management software and Microsoft Office Suite. - Strong problem-solving skills and the ability to make decisions under pressure. - Excellent communication skills, both verbal and written, with the ability to interact effectively with customers, staff, and upper management. - Ability to analyze and interpret data to improve service department efficiency and performance.

$250,000 USA \- Remote ShortList Recruitment has an exciting opportunity for a Director of Advisory Services to join a market\-leading Financial Advisory firm. The Director of Advisory Services is a key strategic role that supports a broad range of U.S.\-based financial services clients with advice on credit risk, liquidity, and interest rate risk. This is a mid\-sized firm with an excellent history and good career development prospects. The Director of Advisory Services role would suit an individual with a broad banking background who is looking to move into an environment that values autonomy and innovation. Key responsibilities for this role Serve as a trusted advisor to depository\-institution clients, managing relationships with a focus on long\-term success Consult with clients to develop balance sheet strategies aligned with their risk profile Partner with internal specialist teams to deliver coordinated, integrated solutions Oversee a seamless onboarding experience and deliver consistently high\-quality service Conduct annual onsite visits and maintain continuous engagement throughout the client lifecycle Key qualifications for this role 10+ years of experience in a depository\-focused role Deep expertise across the full banking model, including credit, liquidity, and interest rate risk Strong client\-facing background with a track record of building long\-term relationships Demonstrable analytical skills with the ability to translate complex market data into actionable insights Broad understanding of the banking business model, with proven ability to create value through strategic vision and execution Ability to design and implement capital allocation strategies aligned with client objectives and risk tolerance Knowledge of hedging strategies and applications for financial institutions Comprehensive understanding of banking regulations The Director of Advisory Services role is fully remote, with a base salary up to $250,000 plus a performance bonus. If you are interested in the Director of Advisory Services position, then please click APPLY NOW! "}}],"is Mobile":false,"iframe":"true","job Type":"Permanent","apply Name":"Apply Now","zsoid":"23870187","FontFamily":"Arial, Helvetica, sans\-serif","job OtherDetails":[{"field Label":"Job Opening ID","uitype":111,"value":"4694"},{"field Label":"Industry","uitype":2,"value":"Financial Services"},{"field Label":"Salary","uitype":1,"value":"$300,000"},{"field Label":"City","uitype":1,"value":"Texas"},{"field Label":"Province","uitype":1,"value":"Texas"},{"field Label":"Postal Code","uitype":1,"value":"75201"}],"header Name":"Director of Advisory Services","widget Id":"20**********041065","awli IntegId":"urn:li:organization:2870452","is JobBoard":"false","user Id":"20**********036383","attach Arr":[],"awli ApiKey":"77m08ikqop73yc","custom Template":"3","awli HashKey":"5a8d11c14b02e13a3ba9490317925bb86a4136ce1075f06f74019f265654254c62cb5e21d613c6123e73b94259ce4bf8f6e9328c47cf9e91b25ef9b3dc70f900","is CandidateLoginEnabled":true,"job Id":"20**********025035","FontSize":"12","location":"Texas","embedsource":"CareerSite","indeed CallBackUrl":"https:\/\/recruit.zoho.com\/recruit\/JBApplyAuth.do"}

SummaryOur mission is BIG. Our TRANSFORMATION is key - bringing the right businesses together to LEAD the ENERGY TRANSITION. Our TEAM is ready. Through relentless innovation and continuous collaboration with our customers, GE Gas Power, part of GE Vernova, is providing more advanced, cleaner, and efficient power that people depend on today and building the energy technologies of the future. The South Fleet Service Director will provide leadership in customer service, execution of gas turbine & combined cycle power plant maintenance and overall account growth for one of Gas Power's biggest customers. Job Description As the South Fleet Service Director you will be responsible for managing the headquarter customer relationship to drive the portfolio and lead a team of senior regional leaders and field service professionals. You will be accountable for one of our biggest fleet customers in the region. In this role, you will demonstrate accountability for customer, functional, business, and company objectives. Roles and Responsibilities You will lead the team to meet customer and business needs, manage complex issues, be involved in short and long-term planning and execution, and contribute to the overall business strategy and financial results. Be the operational single point of contact for the customer leadership and be a key member of the ITR account team. Manage customer relationships at multiple levels of their organization, providing regional leadership presence with an oversight for all customer experiences. Lead a team of experienced Customer Portfolio Managers to plan and execute maintenance activities with safety and quality. Drive cross functional projects across Gas Power Services to improve customer experience and business outcomes. Own profit and loss responsibility (orders, sales, margin, cash) for the Portfolio including parts, repairs, field services and projects for the customers in your portfolio. Drive operational excellence and rigor across SQDC (Safety, Quality, Delivery, Cost) while leading performance in key areas such as customer satisfaction, productivity, outage planning and talent development. Drive improvement through identification and implementation of corrective and preventative business process to actions for Injury & Illness (I&I) goals and lead lessons learned and actions from near misses, Potentially Severe Events and injuries. Team with Sales to develop the long-term growth strategy for your customers, and drive Inquiry to Order (ITO) deal development, long term strategic partnerships, and deal closure. Be responsible for hiring, training and development, mentoring, salary planning, performance and career development of assigned direct reports. Work with Gas Power and Fulfillment teams to understand both short- and long-term outage forecast, resource needs, and assist with plan for adequate resourcing. Drive daily management to identify and remove barriers inhibiting winning the day; engage leadership, functions and or businesses lines to take actions and or initiate continuous improvement activities. Understand trends & drivers, and effectively communicate risks, opportunities, changes, and key gap closure activities. Basic Qualifications Bachelor's degree in mechanical engineering from an accredited university or college or equivalent knowledge/experience. Minimum of 5 years of engineering, operational or business experience with technical knowledge of the gas power business / plant equipment's with superior product knowledge Minimum of 2 years of experience managing/directing individual contributors. Desired Characteristics You have a passion for customer service with desire to deliver superior experience and outcomes. You are someone passionate about our GE Vernova Gas Power products with superior Gas Power Business product knowledge. You have demonstrated experience working as One Team and cross functionally to deliver for our customers. You are someone who brings previous operational leadership, with clear thinking, the ability to foresee & understand risks, and take proactive measures to mitigate. You have experience with lean principles , a Lean Standard Work approach, techniques, tools, demonstrated experience leading & implementing change. GE Vernova offers a great work environment, professional development, challenging careers, and competitive compensation. GE Vernova is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. GE Vernova will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable). Relocation Assistance Provided: Yes #LI-Remote - This is a remote position For candidates applying to a U.S. based position, the pay range for this position is between $140,300.00 and $233,800.00. The Company pays a geographic differential of 110%, 120% or 130% of salary in certain areas. The specific pay offered may be influenced by a variety of factors, including the candidate's experience, education, and skill set.Bonus eligibility: discretionary annual bonus.This posting is expected to remain open for at least seven days after it was posted on December 12, 2025.Available benefits include medical, dental, vision, and prescription drug coverage; access to Health Coach from GE Vernova, a 24/7 nurse-based resource; and access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Vernova Retirement Savings Plan, a tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions, as well as access to Fidelity resources and financial planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability benefits, life insurance, 12 paid holidays, and permissive time off.GE Vernova Inc. or its affiliates (collectively or individually, “GE Vernova”) sponsor certain employee benefit plans or programs GE Vernova reserves the right to terminate, amend, suspend, replace, or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a GE Vernova welfare benefit plan or program. This document does not create a contract of employment with any individual.

We believe talent deserves a human touch. Your application will be read by an actual person who's excited to discover the real you. The Director of Service Alignment is responsible for designing, governing, and evolving the technical architecture that supports New Charter Technologies for service delivery operations. This leader defines architectural standards, ensures system scalability, optimizes workflow automation, and drives adoption of best practices across the organization. This position reports directly to the Senior Vice President, Business Performance & Integration and plays a critical role in shaping the organization's operations, enabling innovation and scalable team performance. A core requirement for this role is deep experience with ConnectWise PSA, RMM, and/or CPQ systems. This role will also directly manage the ConnectWise Program Manager, ensuring alignment between system architecture strategy, platform governance, and day-to-day operational improvements. Primary Responsibilities Strategic Architecture & Systems Leadership Develop and maintain the enterprise systems architecture roadmap aligned with service delivery and business growth objectives. Assess emerging technologies and propose solutions that enhance operational efficiency and customer experience. Oversee system governance, standards, documentation, taxonomy alignment, and best-practice adoption across the organization. ConnectWise Platform Ownership Serve as the enterprise authority for ConnectWise Manage and associated platforms. Lead the design, configuration, optimization, and governance of ConnectWise workflows, automations, integrations, SLAs, procurement, billing, and reporting. Ensure system integrity, data accuracy, and consistent use of the platform across departments. Set standards in ConnectWise for OpCo to normalize operational data like ticket status, type, subtype, and item. Provide coaching, oversight, and strategic direction to the ConnectWise Program Manager, ensuring coordinated execution of priorities and platform initiatives. Champion ConnectWise best practices, training, onboarding, and user adoption by demonstrating value and building consensus through influence. Service Delivery Systems Optimization Collaborate closely with Service Delivery leadership to ensure systems optimally support desk, field services, project delivery, and escalation processes. Architect end-to-end solutions that improve operational efficiency and align with ITIL frameworks. Identify workflow gaps and implement systems-driven solutions to improve throughput and quality. Create framework around the user of other service-enablement tools like IT Glue, Monday.com, and ScalePad. Lead Service Delivery Adoption and Alignment Collaborate with Operating Companies and corporate leadership to develop unified metrics that provide actionable insights. Lead the adoption of these metrics across New Charter's 31+ Operating Companies. Collaborate with Operations Analyst to measure the impact of service delivery optimization on the unified metrics, demonstrating the value of successful initiatives. Team & Cross-Functional Leadership Lead and develop a Systems Architecture team, including system administrators, integration specialists, automation engineers, and the ConnectWise Program Manager. Partner with leadership across Service Delivery, Finance, Sales, and Security to align technology decisions with business needs. Translate complex technical strategies into clear business impacts for senior leadership. Vendor & Integration Management Manage relationships with ConnectWise and other key SaaS partners. Oversee all third-party integrations, middleware, and custom development work to maintain system security, reliability, and interoperability. Ensure compliance frameworks, security standards, and data governance policies are upheld. Preferred Skills & Experience 7-10+ years in system architecture, enterprise systems engineering, or IT operations leadership. Expert-level proficiency in ConnectWise Manage, with strong knowledge of Automate, Sell, and related modules. Experience aligning service expectations around PSA, RMM, CPQ, and related modules Proven experience managing teams, including specialized technical roles. Strong understanding of MSP service delivery operations, ITIL-based processes, and the relationship between these changes and business outcomes. Hands-on experience with automation, scripting, workflow design, and API integrations. Excellent communication, strategic planning, and documentation skills. Base Salary: $185,000 - $205,000 Preferred Attributes MSP or technology services industry experience. Relevant certifications: ConnectWise Admin/Expert certifications ITIL Foundation or higher PMP or similar project management certification Azure/AWS architecture certifications Experience with analytics platforms (Power BI, Tableau, etc.) Relationship oriented, creates change through influence Success Indicators Increased efficiency and automation within Service Delivery systems as demonstrated by measurable business outcomes. Strong alignment between the Senior Vice President of Business Performance & Integration, the ConnectWise Program Manager, and operational teams. High adoption and consistent use of ConnectWise across the enterprise. Reduced operational friction through well-architected workflows and integrations. Scalable, secure system architecture that supports sustained organizational growth. Who We are: At New Charter, we're building a caliber of business the IT industry hasn't yet seen. We are serving small-to-medium sized businesses in 10+ industries across North America, and we deliver best-in-class technology solutions to propel our clients into the digital world. At New Charter Technologies, we're investing in our people - through growth and learning initiatives, employee benefits, company innovation, and more. We are constantly seeking a diverse candidate backgrounds and perspectives to amplify inclusive hiring practices for each job opening. Our partner companies have career paths for many different role types, whether you want to be deeply technical or whiteboarding with clients, and we are committed to developing fulfilling career paths for all contributors at New Charter Technologies. ( Please note: Every application submitted through Workday is reviewed by a real person, not an AI. We value your time and take each submission seriously.) Our teams are dedicated to pioneering breakthrough technologies, disruptive solutions, and transformative strategies. We're the architects of change, fostering an environment where bold ideas take flight, and creativity knows no bounds. At New Charter Technologies, we've embraced the idea that every individual brings something special to the table. Our foundation is based on the belief that each team member plays a crucial role in our collective success. Ready to be part of a dynamic and supportive community where your unique skills and personality shine? We're on a mission to make a difference, and we want you to be part of the story. Let's transform the world together and build a career that's as unique as you are! We are looking for driven and passionate people who are excited to work in an incredibly rewarding environment. So, if you are ready to learn, be inspired, solve problems, and grow professionally, apply today! Learn more here: Why New Charter. New Charter Technologies is committ e d to cr e ating an inclusiv e e nvironm e nt and is proud to b e an e qual opportunity e mploy er. New Charter re cruits, e mploys, trains, comp e nsat e s, and promot e s r e gardl e ss of rac e , color, r e ligion, s e x, s e xual ori e ntation, g e nd e r id e ntity, national origin, v e t eran, or disability status.

Join BWH Hotels - Where Passion Meets Purpose At BWH Hotels, we don't just offer employment opportunities, we create opportunities to be part of something extraordinary. As a global leader in hospitality for nearly 80 years, our vision is to inspire travel through unique experiences. Joining our corporate team means becoming part of a dynamic and inclusive community that values innovation, collaboration, and making a meaningful impact in the travel industry. Headquartered in Phoenix, Arizona, BWH Hotels boasts a powerful portfolio of 18 brands, including WorldHotels™, Best Western Hotels & Resorts, and SureStay Hotels , with approximately 4,300 hotels in over 100 countries. We take pride in our top-ranking employee engagement scores and foster a workplace culture where your contributions truly matter. Join us and be part of a team that's shaping the future of hospitality! Job Purpose Join our team as a partner in enhancing member value by providing operational, consulting, coaching, marketing and related hotel support. In this role, you will provide training to hotels personnel including owners, management, and staff. You also will develops relationships and build trust by being the primary contact between BWH Hotels and your assigned regional territory of hotels. Key Responsibilities Improves member value by providing operational, training, marketing and related property support. Provides hotel operations consulting services (e.g., revenue management, sales and marketing and property management) to improve property performance. Uses all relevant tools to statistically analyze and improve operational success through profitability and guest satisfaction. Consistently applies Best Western quality assurance standards by conducting property visits and assessments targeted at improving individual properties and brand image. Provides corrective action plans as required. Builds member value by conducting field-training workshops for owners, management and staff on varied topics with a significant focus on superior customer care. Communicates brand initiatives by promoting Best Western resources. Contributes to the team effort with timely communication between members and Best Western departments. Achieves production and budget standards by effectively planning and scheduling property visits and travel. Ensures a seamless and expedient transition by conducting effective visits to applicant properties. Preferred Experience and Education Minimum of 5 years hotel General Manager/experience or equivalent. Multi-property management experience preferred. Bachelor's Degree in Business Administration, Hospitality Management or related field or an equivalent combination of education and experience. Certified Hotel Administrator (CHA) strongly preferred. Certified Hospitality Trainer (CHT) strongly preferred. Ability to attain Best Western Quality Assurance Assessor certification. Required Knowledge and Skills Intermediate proficiency in Microsoft Office Suite. Strong presentation/training skills. Strong organizational and time management skills. Self-directed. Ability to change and/or adapt to new initiatives. Work Location and Travel This is a remote based position. May travel up to 80% domestically. Valid driver's license, serviceable automobile and proof of insurance may be required. This position is not eligible for immigration sponsorship. Benefits Summary for Full-Time Employees · Medical/Dental/Vision available day one · Vacation/Sick- accruals start day one · Paid company holidays and personal holidays to celebrate what's important to you · 401K - company contribution and match (U.S.) · Registered Retirement Savings Plan (RRSP) - company contribution and match (Canada) · Employee discounts/hotel discounts · Free financial and health wellness programs · Tuition Reimbursement Equal Employment Opportunity BWH Hotels (the "Company") maintains a policy of equal employment opportunity for all employees and qualified applicants for employment without regard to race (including hair textures and hair styles associated with race), color or pigmentation, religion, religious creed (including religious dress and grooming practices), national origin, ancestry, alienage or citizenship status, caste, age, disability, gender, gender identity or expression, sex, sexual orientation, LGBTQIA+ individuals, height, weight, pregnancy status, childbirth or related medical conditions, genetic information, uniformed service or veteran status, marital status, or any other characteristic protected by applicable federal, state, provincial, or local laws. The Company's equal employment opportunity policy applies to all aspects of employment with the Company, including, but not limited to, hiring, promotion, transfer, benefits, discipline, and termination.

at Autocar, LLC Regional Service Manager-Midwest The Regional Service Manager position is responsible for managing all aspects of service for dealerships and customers and ensures satisfaction with service work. Assists customers and dealers with troubleshooting and repair of service-related problems. Essential Duties and Responsibilities include the following. * Responsible for the overall service delivery performance levels and customer satisfaction levels of assigned Region. * Assists in developing corrective action plans with assigned dealerships and customers to close any service delivery gaps identified. * Tracks, reports and follows-up on product and technical issues for dealerships and customers by proactively working with Autocar Solutions Team * Gives dealerships suggestions on improving their service department by reviewing dealer service operations to include required tooling, Promote and ensure dealership has Autocar trained technicians to handle workload. * Develops and manages strong relationships at all levels of the customer's organization and maintains customer confidence in the Autocar product. * Develops strong relationships with Regional Business Managers and National Account Sales in their region * Coordinates with engineering and technical service departments to develop and ensure that service performance and quality specifications are met. * Coordinates cost effective, self-managed travel schedules. * Other duties may be assigned. Competencies Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics. Technical Skills - Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others. Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments. Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things. Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings. Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed. Quality Management - Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness. Cost Consciousness - Works within approved budget; Develops and implements cost saving measures; Contributes to profits and revenue; Conserves organizational resources. Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; supports organization's goals and values; Benefits organization through outside activities; Supports affirmative action and respects diversity. Judgment - Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions. Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments. Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality. Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals. Completes tasks on time or notifies appropriate person with an alternate plan. Qualifications Education and/or Experience Bachelor's degree (B. A.) from four-year College or university; or three to five years related experience and/or training; or equivalent combination of education and experience. Previous experience in the Heavy-Duty Truck industry is required, specific experience in the Refuse industry is preferred. Mathematical Skills Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry. Reasoning Ability Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. Computer Skills A thorough working knowledge of: * MS Office * AXIS (Team Center Engineering - IMAN, QAD, ADNET) preferred Certificates, Licenses, Registrations Class B- Commercial Driver License or ability to obtain is required. Automotive Service Excellence (ASE) Certification or ability to obtain is required. Cummins Certification is preferred. Allison Certification is preferred. Ability to Autocar Master Technician Certification Other Qualifications Must be able to travel 75-100% of the time. Physical Demands While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; talk or hear and taste or smell. The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move more than 50 pounds. Work Environment While performing the duties of this Job, the employee is frequently exposed to wet and/or humid conditions; moving mechanical parts; high, precarious places; fumes or airborne particles; toxic or caustic chemicals; outside weather conditions; extreme cold; extreme heat and vibration. The employee is occasionally exposed to risk of electrical shock. Legal and Compliance Statements At-Will Employment: This does not create a contract of employment, nor does it alter the at-will employment relationship. Employment with the company is voluntary and may be terminated at will by either the employee or the company, with or without cause, and with or without notice. Job Duties Disclaimer: The duties and responsibilities outlined here are representative but not exhaustive of the tasks that the employee may be required to perform. Management reserves the right to modify, add, or remove duties and to assign other tasks as necessary to meet business needs. Equal Employment Opportunity: Autocar is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or any other characteristic protected by law. Compliance with Laws and Policies: The employee must adhere to all federal, state, and local employment laws and regulations, as well as all company policies and procedures. Reasonable Accommodations (ADA Compliance): Autocar complies with the Americans with Disabilities Act (ADA) and provides reasonable accommodations to qualified individuals with disabilities. Employees who require assistance or accommodations should contact Human Resources. Confidentiality and Data Protection: Employees are expected to maintain the confidentiality of sensitive information and comply with company policies regarding data protection and proprietary information, in accordance with applicable laws. Non-Exhaustive List of Duties: This job description is not intended to be an exhaustive list of all responsibilities or qualifications associated with the position.

It's an exciting time to join the WellSense Health Plan, a growing regional health insurance company with a 25-year history of providing health insurance that works for our members, no matter their circumstances. Job Summary: The Director of Actuarial Services is a key member of the Finance leadership team. Working closely with the CFO, the Chief Actuary, Product and Marketing leadership, and other internal and external stakeholders, the Director will play an integral role on ensuring the financial soundness and profitable growth of Medicare products, by leading the annual CMS bids, developing financial analytics / reporting, and identifying profit and growth opportunities. The position oversees the measurement and reporting of medical expense trends for all lines of business, with a goal of identifying medical expense savings opportunities and recommending performance improvement initiatives, as well as risk adjustment analysis primarily related to the MassHealth Medicaid, New Hampshire Medicaid, and Medicare lines of business, directly impacting and improving the revenue for these products. Our Investment in You: · Full-time remote work · Competitive salaries · Excellent benefits Key Functions/Responsibilities: Strategic Actuarial Leadership · Serve as the actuarial lead for financial oversight and strategy on Medicare products. · Partner with business leadership to evaluate product performance, growth opportunities, and risk mitigation strategies. · Guide actuarial modeling to support forecasting, profitability analysis, and product development. · Represent Finance as a subject matter expert in regulatory and strategic discussions. Medicare Actuarial Oversight · Lead the development and coordination of CMS bid submissions for Medicare Advantage and Part D products. · Oversee the actuarial framework for Medicare, including membership trends, revenue and claims forecasts, risk adjustment, and competitive analysis. · Direct development of Part D accruals, revenue models, and financial tracking tools. · Stay current on CMS regulations and apply actuarial insight to policy changes and market dynamics. Risk Adjustment Strategy and Analytics · Lead enterprise-wide risk adjustment strategy and oversight, including data validation, version control, revenue impact analysis, and ROI modeling. · Support risk score normalization in forecasting models and evaluate discrepancies between reported and actual risk scores. · Collaborate with risk coding, IT, and compliance teams to ensure accuracy in CMS and state risk submissions. · Advocate for risk model adjustments with state agencies by evaluating bias, population impact, and systemic changes. Medical Expense Trend Analysis · Lead monthly trend reviews across all lines of business, partnering with product, actuarial, utilization management, and finance teams. · Analyze PMPM, cost per use, utilization per 1000, unit cost vs. severity, and normalized trends based on acuity or fee schedule shifts. · Identify cost containment opportunities and recommend targeted performance initiatives. · Integrate provider profiling and benchmarking against state actuary pricing targets to identify gaps and guide corrective actions. Regulatory Reporting and Compliance · Prepare and oversee financial regulatory submissions to federal and state agencies, including bid filings, audits, and quarterly/annual reporting. · Ensure compliance with actuarial standards and support internal and external audit requests. · Lead development of defensible actuarial assumptions and documentation. Cross-Functional Collaboration · Collaborate with pharmacy analytics to evaluate Part D trends and identify actionable insights. · Coordinate with provider analytics to track unit cost histories and analyze provider-level trends. · Participate in Under/Over Utilization Management initiatives to identify high-value care opportunities. · Drive integration between actuarial, product, finance, and clinical teams to ensure a cohesive financial strategy. Team Leadership and Development · Manage, mentor, and develop a team of actuaries and healthcare analysts. · Provide technical direction, goal setting, and performance management. · Foster a culture of innovation, accountability, and continuous improvement. · Attract and retain talent aligned with the organization's mission, culture, and analytic goals. Supervision Exercised: · Directs 2 - 5 staff within multiple functions Supervision Received: · General supervision is received weekly Qualifications: Education Required: · Bachelor's degree in actuarial science, Economics, Statistics, Mathematics, Finance, Health Care Administration, or related field required Education Preferred: · Master's Degree in related field is strongly preferred · Fellow of the Society of Actuaries (FSA) or Associate of the Society of Actuaries (ASA) Experience Required: · Eight (8) + year's progressively responsible experience in health actuarial analytics required, with four (4) + years of prior management experience strongly preferred Certification or Conditions of Employment: · Pre-employment background check Competencies, Skills, and Attributes: · Expert analyst with an ability to translate findings into real world solutions · Ability to use well developed interpersonal skills to direct and influence the efforts of others, both internally and externally · Ability to conceptualize and envision the impact of change, and propose new ways to do business · Proficiency with SAS/SQL and MS Excel · Working knowledge of at least one of the following risk adjustment methodologies DxCG, CDPS+Rx, CMS Medicare Advantage HCC Model, ACA HCC Model · Ability to meet deadlines, multi-task, problem solve and use appropriate technology to analyze business problems. Project management skills a plus · Strong communications skills, both verbal and written, are required · Strong understanding of health care data and analytical methodologies · Strong team player · Effective collaborative and proven process improvement skills Working Conditions and Physical Effort: · Work is performed in a remote working environment · No or very limited physical effort required · No or very limited exposure to physical risk About WellSense WellSense Health Plan is a nonprofit health insurance company serving more than 740,000 members across Massachusetts and New Hampshire through Medicare, Individual and Family, and Medicaid plans. Founded in 1997, WellSense provides high-quality health plans and services that work for our members, no matter their circumstances. WellSense is committed to the diversity and inclusion of staff and their members. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. WellSense participates in the E-Verify program to electronically verify the employment eligibility of newly hired employees

Job Description The Director of Service Excellence is responsible for designing, implementing, and scaling ACI's service operations to deliver exceptional customer experiences and drive measurable business outcomes. This role focuses on process scalability and growth around customer retention, re-engagement of lost customers, and upsell and cross-sell growth. The leader will build and manage a high-impact team, collaborate cross-functionally, and deliver improvements across retention and revenue metrics. This role is fully remote, with 4-6 weeks of travel annually. Key Activities: WITHIN 30 DAYS YOU WILL: Attain basic RV and dealership knowledge Become comfortable with basic insurance product and carrier knowledge Learn basic customer knowledge, including ACI's typical customer culture and demographics Gain in-depth knowledge of ACI's book of business Visit 1 Bish's RV dealership Shadow agents in their daily routines and calls Build trust across the team WITHIN 60 DAYS YOU WILL: Become familiar and comfortable with all ACI systems and resources Experience all of ACI's current processes pertaining to keeping, re-engaging, and expanding customers Begin organizing and building optimization frameworks for all current processes pertaining to keeping, re-engaging, and expanding policies WITHIN 90 DAYS YOU WILL: Begin participating in the hiring process for Appointment Setters and Customer Service Representatives, specifically interviewing and assessing candidates Driving team activity, goals, and accountability Develop and implement regular dashboards to track key metrics around keeping, re-engaging, and expanding policies Conduct book trend analysis WITHIN 120-360 DAYS YOU WILL: Compiling all of the information and data gathered up to this point, present initial findings and most important priorities for keeping, re-engaging, and expanding policies. Include recommended action plans Begin being accountable for financial results. Achieve renewal revenue growth goals (specific goal to be determined Conduct a “mutual expectations” exercise with ACI leadership for the following year Definition of Success (after 1 year): Full implementation of the “Keep, Re-engage, Expand” optimization plans, including launching action + priority plans, building out the team, and demonstrating success by achieving defined success metrics Leads the team by example and builds core team competencies specifically around growth mindset, professionalism and emotional intelligence, and organizational skills Builds trust + followership with your team Decision Rights: OWN: Hiring Process Process Design for Keeping, Re-engaging, and Expanding Customers Issue Resolution Team Member Development ESCALATE Anything Related to Errors and Omissions (E&O) Persistent Issues with Customers, after exhausting resources Issues Needing Relationships Authority ACI Process Changes Final Decision on New Hires What we're looking for: 3+ years in operations, process, or service roles (ideally in B2B / insurance / financial services) Direct experience with insurance operations, compliance, and carriers is preferred, but not mandatory Proven success designing and implementing upsell, retention, and renewal strategies is preferred Proven record building and scaling teams (hiring, managing, developing, removing underperformers), especially in a remote environment Embraces continuous learning, innovation, and adaptability to drive organizational success Strong ability to prioritize, manage multiple initiatives, and maintain structure in a remote environment Strong analytical mindset: metrics, root cause, trends, dashboard development Experience leading change in organizations with weak process foundations Ability to pass a background check and drug test Demonstrate behaviors consistent with the Company's Vision, Mission, and Value in all interactions with customers and co-workers Who we are: Adventure Club Insurance Agency, a Bish's RV company, is where great adventures start. We know that life is best lived outdoors-whether you're roasting marshmallows at the campsite, casting a line at the lake, exploring in your RV, or blazing new trails. For us, it's all about the journey, and our mission is to insure your adventures every step of the way. As outdoor enthusiasts ourselves, we understand that every adventure is as unique as you are. That's why we offer customized insurance coverage-from RVs to trucks to homes and e-bikes-tailored to fit your needs, so you can focus on the fun and leave the worry to us. THE ACI DIFFERENCE: FUN: We take our play seriously and we enjoy what we do. INTEGRITY: We do the right thing for our customers, our team, and our agency. SIMPLICITY: We make insurance simple and easy for our customers. RESULTS: We don't rest until we achieve your goals and our goals. What you'll get from us: Competitive base pay + bonus opportunities Opportunity for promotion within the company as we grow Excellent Individual and Family Benefits Health, Vision/Dental, Short- and Long-term disability, HAS 401K with aggressive company match Gym membership reimbursement RV Borrowing Program Incredible Team Culture We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Bish's RV and ACI honors our military service members, veterans, and their family members by being a military friendly workplace. Many of the positions within our organization are transferable from previous military occupations.

Over $20 Billion in high risk mortgage loans underwritten and audited, including mortgage backed securitization fraud investigations, investor, litigation and agency audit response. Specializing in third party underwriting, quality control and forensic examination of all mortgage and securitization loan, portfolio and contract audits, including operational risk and quality control policy development. Agency (FNMA/FHLMC/FHA/VA), legal, foreclosure and repurchase defense reporting and expert witness testimony. Expert experience in Mortgage Backed Securities agreements and Seller/Purchaser reps and warrants contracts; Underwriting guideline gap analysis; Valuation and historic appraisal forensic fraud investigation and support. Class action litigation portfolio and federal consent order auditing expertise. Call today to discuss customized solutions for your project and work flow needs. Unhappy with QC firms putting unexperienced bodies on your projects? Ask about our underwriting and loss mitigation auditing expertise! Job Description Director Due Diligence Services This outstanding individual is motivated by working with the best and brightest executive team for an industry leading risk management firm to the residential mortgage credit risk industry. The selected candidate will have extensive experience with due diligence services and operations within the residential mortgage credit risk industry. Reporting directly to the CEO you will be responsible for: Day to day operations of in house Due Diligence staff and resources. Service delivery to internal and external clients at the highest level. Management of staff to the highest levels of performance. Management of work flow production. Development of ongoing internal reporting, technology to include building Underwriting / Due Diligence system. Internal and production process improvements. Manages a large team of due diligence mortgage underwriters. Responsible for ensuring employees and processes are in compliance with established policies, procedures and regulations. Participates in developing, interpreting and implementing policies and procedures for Underwriting operations. Manages employee performance and prioritizes work activities to focus on providing high quality service to all of our customers. Key objectives include: Obtaining peak staff performance. Provide superior service to internal/external clients. Assume operational control of internal/external Due Diligence operations. Support Executive Team. Oversee Underwriting guidelines, policy and underwriter work product quality. Manage the operating activities of the department including scheduling and production Assure that all employees within area of responsibility are working towards a common goal Motivate the team to exceed expectations. Create, facilitate and document on-going Underwriter training and procedures. Ensure adherence to operating budget guidelines regarding all expenses. Contribute to the development of both short and long term plans for the organization. Participate in all activities which support the organizations goals and objectives. Other duties as assigned. JOB REQUIREMENTS: Qualifications Bachelor's degree or equivalent relevant experience. Seven+ years recent experience managing a team of residential mortgage underwriters. Intermediate user of Microsoft Office (Word, Excel and PowerPoint) as well as automated underwriting systems. Influencing skills and the ability to multi-task. Excellent written, verbal, communication and leadership skills. Planning skills as well as skills in analysis and negotiation. Participative management style-advocate team concepts. Able to rapidly establish credibility and be decisive, coupled with the ability to recognize and support the organizations preferences and priorities. Core competencies: Expert level knowledge of Due Diligence services and operations. Must have experience leading a consultant based practice. Experience and knowledge of setting up nationwide resources. Proven expertise with strategic planning and financial analytics. The Director in this hands-on position will contribute to Mela Capital Group's continued success story of growth and industry recognized excellence. Mela Capital Group offers an empowered work environment that encourages creativity, initiative and professional growth. MCG is an Equal Employment Opportunity/Affirmative Action Employer and maintains a Drug-Free Workplace. Qualifications JOB REQUIREMENTS: Qualifications Bachelor's degree or equivalent relevant experience. Seven+ years recent experience managing a team of residential mortgage underwriters. Intermediate user of Microsoft Office (Word, Excel and PowerPoint) as well as automated underwriting systems. Influencing skills and the ability to multi-task. Excellent written, verbal, communication and leadership skills. Planning skills as well as skills in analysis and negotiation. Participative management style-advocate team concepts. Able to rapidly establish credibility and be decisive, coupled with the ability to recognize and support the organizations preferences and priorities. Core competencies: Expert level knowledge of Due Diligence services and operations. Must have experience leading a consultant based practice. Experience and knowledge of setting up nationwide resources. Proven expertise with strategic planning and financial analytics. Additional Information All your information will be kept confidential according to EEO guidelines.

Sodexo Live! is seeking a high-performing Director of Culinary Services for a prominent airline serving consumers worldwide! This is a remote position, and candidates will reside close to a hub airport for travel. Venues and events don't just bring people together, they create exceptional moments and lasting memories. Sodexo Live! provides hospitality services to airport lounges, stadiums, arenas, convention and conference centers, zoos, museums, and more. Working at one of these locations is exciting and allows you to be part of creating memorable experiences for people. Our airport lounges are dedicated spaces for passengers to relax and rejuvenate while awaiting their next adventure. Join our team of experience makers and food fanatics and be part of creating memorable experiences! What You'll Do * lead and motivate culinary teams, inspire strategic direction; secure and/or deploy resources, cultivate relationships with clients and teams within a region of airport lounges; * ensure the fulfillment of all contract commitments; sustain client satisfaction and retention, and maintain strong client relations; * mentor, inspire and provide innovative culinary solutions within area of responsibility; * travel up to 80% between lounge locations; * oversee culinary strategy supporting new lounge business; * execute menus, ensure food costs, and provide culinary solutions; * work directly with clients and culinary teams to ensure program compliance and innovative offerings. What We Offer Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include: * Medical, Dental, Vision Care and Wellness Programs * 401(k) Plan with Matching Contributions * Paid Time Off and Company Holidays * Career Growth Opportunities and Tuition Reimbursement More extensive information is provided to new employees upon hire. What You Bring * an executive-level culinary background; * culinary experience managing multiple locations or business segments; * intimate knowledge of industry trends and elevated culinary programs; * the ability to work hands-on and convey a passion for food and hospitality; * strong client relations skills and the ability to inspire teams; * aptitude to build and foster relationships across Sodexo internally, to ensure additional market growth and promotion of comprehensive solution offerings to clients. Who We Are At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide. Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you're happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form. Qualifications & Requirements Minimum Education Requirement - Bachelor's Degree Minimum Management Experience - 5 years Minimum Functional Experience - 5 years of experience in operations, marketing, or a related field.

Job Title EXECUTIVE SERVICES DIRECTOR Reports to SENIOR VICE PRESIDENT OF SERVICES Direct Reports All Services Directors, QA Coordinator and QA Specialist FLSA Status : EXEMPT DSP Status : NO This is intended to describe the nature and level of work being performed by employees assigned to this position. It is not to be construed as an exhaustive list of all responsibilities and duties required of the job incumbents. Full time To explore the full range of benefits please visit our website **************** $52.50-$58.84/hour ($109,190-$122,389/year) - Placement in the range will be determined based on experience and other factors allowed by law. GENERAL SUMMARY Reporting to the Sr. Vice President of Services, the Executive Services Director assists with the ongoing regulatory compliance and quality of services in all JM Murray services departments. This includes providing direct oversight to a service area where the leadership is vacant or on extended leave, or extra support is needed. COMPANY STANDARDS Maintains regular attendance and punctuality in order to act as a positive role model for employees. This position performs all hours onsite and at all assigned physical locations of service, unless exceptions to work remotely are determined, based on business needs and approved. Follows all safety rules and regulations, including wearing/using required personal protective equipment while working. Immediately addresses and reports any safety concerns or unsafe working conditions to the Sr Vice President of Services or the Safety Officer. Ensures that all aspects of performance and job responsibilities are in compliance with the JM Murray mission statement, policies and procedures, professional standards, and applicable governmental laws, rules and regulations. Demonstrates both personal accountability and the development of confidence and accountability of employees, to ensure that day to day issues and concerns are responded to and resolved in a timely manner. ESSENTIAL FUNCTIONS Assists the Sr. VP of Services with maintaining continuity and consistency across all services areas; assists with tasks related to program management, program development and growth/expansion of services. Works with the Sr. Vice President of Services to strategically plan and achieve growth and expansion of assigned service areas according to the company mission and goals. Completes reports and documentation such as census of individuals served, applications and reports for expansion opportunities, etc. Assist in applying for and follow through on grants As assigned by the Sr. VP of Services, provides supervision to a service area and employees where the leadership position is vacant or on extended leave, and/or where compliance /service delivery functions need extra support. Reviews timecards for assigned employees according to the JMM payroll schedule and approves timecards according to JM Murray policies and procedures. Provides ongoing feedback, coaching and supervision to employees with regard to job performance and service delivery. Completes performance reviews for assigned employees in a timely manner, according to established review schedules. Assists with hiring of staff necessary to provide services, ensuring that applicants who are hired receive comprehensive on the job training. Provides feedback with regard to employees who require supervisory or disciplinary actions and/or terminations. As requested by the Sr. VP of Services, in collaboration with the Directors, assists with the follow up on internal compliance audit findings for any service area. Under the director on the Senior VP of services assist Directors with annual budgets Represents JM Murray Services and the Bennie Rd location as a member of the JM Murray Safety Committee. Follows up on all safety protocols and procedures and committee assignments for each service. Represent JM Murray on the DD subcommittee Responsible for the coordination of transportation services and act as a member on the County Transportation Committee Maintains a productive and high level of communication with the leadership of each service department, the Services Quality Assurance, and the JM Murray Compliance Department, in a team orientated approach to ensure quality and effective services. Maintains knowledge of all new and updated regulations, OPWDD memorandums and other changes for all JM Murray Services. Maintains knowledge of Services policies and procedures for all service areas in accordance with state and federal regulations. In conjunction with the Directors, develop and manages assigned departmental budgets in cooperation with the Accounting Office, including but not limited to budget forecasting, monitoring, and reporting. Attends all required training and meetings. Conducts training for specific departments, as requested. Acts as the designee for the VP of Services during vacations or extended leave. As assigned, represents JM Murray as a representative on local and regional committees. Conducts self in a manner as to always contribute to maximum individual growth and in accordance with all regulations, the Code of Ethics and Company policy and procedures. Represents JM Murray and the JM Murray mission in a positive manner, treating people with respect and dignity. Performs additional duties and responsibilities, as assigned. COLLABORATION INTERNAL JM Murray Administration JM Murray Services Management and Staff EXTERNAL Office of People with Developmental Disabilities Families and providers of individuals served OMH County Programs EDUCATION and EXPERIENCE Bachelor's Degree in human services, psychology or related field preferred with 3-5 years of experience in working with individuals with disabilities as well as at least 2 years of experience in supervising others. Knowledge of FI programs, Day Habilitation, Community Habilitation and Employment Services KNOWLEDGE and SKILLS Excellent written and oral communication skills Efficient use of technology and software, including Microsoft Office (Word, Excel) and databases Highly organized, attention to detail and ability to prioritize Flexibility to adjust to changes in schedules, assignments and locations OTHER REQUIREMENTS Requires a valid NYS Driver's License that meets Company standards; requires proof of NYS Insurance coverage. Requires clearance through a Background Check process that will include, but is not limited to, clearance through the NYS Justice Center, the Office of People with Developmental Disabilities (OPWDD), the NYS Office of Child and Family Services, and the NYS Department of Motor Vehicles. WORKING CONDITIONS Job assignments may take place indoors and outdoors and require travel to various community locations, in various environmental conditions including rain, snow and cold weather. PHYSICAL REQUIREMENTS Job-related physical abilities an individual must possess in order to perform the job in a satisfactory manner. In some cases accommodations may be made in accordance with JM Murray policy and with our mission. 0-24 % 25 -49 % 50 -74 % 75 -100 % Standing/Walking/Mobility: Must be able to stand to operate equipment; mobility to embark and disembark from equipment. X Environmental Conditions: Must be able to work in an environment that includes, but is not limited to noise, cold, heat and odors. X External Conditions: Must be able to work in a position requiring exposure to the weather conditions. X Lifting: Must be able to lift unaided, at least 10lbs X Must be able to lift unaided, from 11-30lbs X Must be able to lift unaided, from 31-70lbs X Must be able to lift unaided, from 71-100lbs X Must be able to lift unaided, over 100lbs Manipulating /Grasping/Feeling: Must be able to write, type, and use office and/or other equipment and handle materials. X APPLICANTS I have reviewed this and I am able to perform the essential functions as outlined. I have discussed any questions I may have about this prior to signing this document. ___________________________________________________________ PRINT NAME ___________________________________________________________ _______________________ SIGNATURE DATE EMPLOYEE I have reviewed this and I understand all of my job duties and responsibilities. I am able to perform the essential functions as outlined. I understand that my job may change on a temporary or regular basis according to the needs of my department without it being specifically included in the . I have discussed any questions I may have about this job description prior to signing this document. ___________________________________________________________ PRINT NAME ___________________________________________________________ _______________________ SIGNATURE DATE Executive Services Director V2024.10.18

When you join Hines, you will embark on a career journey fueled by vision and guided by leaders who set the standards of our industry. Our legacy is rooted in innovation and excellence, earning us a spot on Fast Company's esteemed annual list of the World's Most Innovative Companies for 2024. Discover endless opportunities to grow and make your mark at Hines. Responsibilities As a High Rise Service Supervisor at Mica Rino with Hines, you will be responsible for overseeing and coordinating all mechanical and technical support for the property with limited direct supervision. You will ensure the building and all areas in the property meet the Hines standard for appearance, safety, cleanliness, and overall functionality. Responsibilities include, but are not limited to: Provides leadership and support to team members, ensuring each role has the tools and resources to meet and/or exceed their expectations. Promotes a collaborative, team work mindset. Manage the completion of all work orders generated from resident requests Actively ensure routine upkeep on the property is checked and repaired or replaced while ensuring that safety standards are met Establish and ensure standards for the cleanliness and overall appearance of the property to meet expectations of ownership objectives Manage make-ready process, new move-ins via inspection, identifying needs, scheduling contractors and vendors as needed, and complete all maintenance tasks Implement and oversee inventory control Respond to questions from other service members as well as residents and assign work requests according to urgency and efficiency Ensure safety information is current and readily accessible while keeping up to date on all OSHA and other safety related laws and requirements to enforce compliance Prepare and manage the maintenance and capital expense budget for the property Participate in regional and firm-wide initiatives and assignments Participate in staff's evaluation process as needed and determined by Supervisor Operate, adjust, perform maintenance and repairs on all mechanical, appliance, electrical, plumbing and HVAC related equipment to efficiently meet the objectives of the assignment Comply with all Hines policies and procedures, as well as City, State and Federal safety and environmental laws, codes, standards, and regulations Effectively manage personnel overtime usage, audit accuracy, and provide approval of personnel time sheets Provide staff with correct equipment, tools, and training as appropriate to the property Provide direct reports with leadership, hiring, counseling, terminations, training, and scheduling Adjust and operate the fire alarm and life safety systems Monitor and manage building energy use and maintain energy management programs Order, stock, and establish inventory control of parts and supplies that ensures the appropriate parts stocking levels with accurate and timely records of receipts and issues Ability to troubleshoot standard operations and repair problems with limited supervision Successful completion of all required training programs within required timeframes Able to analyze mathematical data related to financial and operational decisions Qualifications Minimum Requirements include: High school diploma or equivalent from an accredited institution preferred Two or more years of property maintenance management or leadership experience in a related industry Have or obtain required city and/or government licenses or permits, i.e.: The EPA certification for refrigerant recycling Pool & Spa Operator * If, upon hire or promotion to this position, an individual does not have the required permits or licenses, the individual will obtain those permits or licenses within six months of the promotion, or six months from the date eligible for the license or permit. Strong knowledge of plumbing, electrical, general carpentry, HVAC, and appliances Possess proficient knowledge of Microsoft Office and other computer skills to effectively administer the required work order programs and building operations Proven ability to train and direct others Excellent written, verbal and customer service skills Work indoors approximately 80% of the time and outdoors approximately 20% of the time Use olfactory, auditory, and visual senses Work standing all day Lift 25 lbs. or more Climb up and down stairs and ladders Access remote work areas and confined spaces (i.e., crawl spaces, roofs) Use full range of manual dexterity (i.e., sitting, squatting, bending, kneeling, walking, and lifting) Ability to work an on-call schedule and overtime as business needs deem appropriate Meet the shift working requirements of the assigned property; shifts may include early mornings, late evenings, weekends, and some holidays Compensation: $43.27/hr - $48.07/hr Closing At Hines, we strive for excellence as a leading global real estate investment manager, driven by our by our belief that real estate is fundamentally about people. Our diverse portfolio spans $93.2 billion¹ of assets across such property types as living, office, retail, mixed-use, logistics and life science projects - all designed to enhance value, connection and inspiration. Our strategic approach integrates local expertise with global knowledge, taking calculated risks aligned with our convictions to exceed expectations and tailor solutions to our clients' needs. While our projects are renowned for enhancing cities and pioneering sustainable practices, we recognize that the true driving force behind Hines' success is our 5,000 dedicated employees in 30 countries who draw on our 65-year history to build the world forward. This is why we prioritize investing in our people, offering comprehensive training, competitive compensation, robust benefits and generous vacation packages. By centering our focus on the growth and wellbeing of our team, we cultivate an inclusive environment where everyone, including our clients, can thrive. Hines is proud to be named to Fast Company's prestigious annual list of the World's Most Innovative Companies for 2024. ¹Includes both the global Hines organization and RIA AUM as of December 31, 2023. We are an equal opportunity employer and support workforce diversity. No calls or emails from third parties at this time please. We can recommend jobs specifically for you! Click here to get started.

Full-time Description At Caritas we believe every life deserves LOVE! If you agree, then please consider joining our team!! Caritas Family Solutions is seeking a dependable leader with good communication skills to serve as our Intact Family Services Supervisor. This position includes flexible hours, frequent opportunities for telework, top compensation, and AMAZING team support. Most importantly, you'll have the opportunity to lead a team that truly makes a positive difference in the lives of children and families! If you're ready to make an impact, please apply today!!! At Caritas, we know we're competing with other employers for your services, and we want to win! It is our goal to offer competitive compensation and affordable benefits to all eligible employees. Caritas currently offers the following benefits to full-time employees: · 403 B Retirement Plan (5% Employer Match) · Generous Paid Time Off · Health, Dental and Vision Insurance Coverage · 12 Employer Paid State & Federal Holidays · Telehealth Services · Employer Paid Life Insurance · Health Saving Account · Employer Paid Short- & Long-Term Disability · Tuition Assistance Program · Real Work/Life Balance Hours worked (typical): 40 Remote Work: Allowed (work arrangement can change depending on performance and/or needs of Caritas). Job Tasks Typically: Unstructured - worker will be allowed to determine/plan the order of tasks, priorities, and goals. Description of Typical Work Schedule: 40-hour workweek, Schedule varies as they may be required to work evenings and weekends to attend meetings or to be on call in case of emergencies. May also be required to work extended hours to complete paperwork or to meet deadlines. (Hours set based on necessity of department or office.) PURPOSE: The Intact Family Services Supervisor directly supervises and supports the Intact Family Services Case Managers. This position ensures case management services are being provided to the highest standard within agency, state, and federal guidelines. REPORTING STRUCTURE: Refer to the updated organizational chart for reporting structure and responsibilities. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Supervises Intact Family Services Case Managers by developing internal monitoring, weekly supervision, and evaluation processes. Ensures effective and consistent communication occurs between the Intact Family Services Case Managers and all parties of the case and identified stakeholders, including medical, educational and mental health providers. Ensures Intact Family Services Case Managers conduct visits with children, parents and/or caregivers that include the on-going assessment of child safety, permanency and well-being. Ensures Intact Family Services Case Managers meet the requirements and service standards when facilitating delivery of services in collaboration with families and youth that adhere to agency, state, and federal policies/procedures Performs supervisory responsibilities in accordance with state and federal laws, Department of Children and Families Administrative Codes and Operating Procedures, funding source policies and internal policies on child abuse, abandonment, and neglect within required timeframes. Requirements QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE REQUIRED/PREFERRED Degree/Field Required: Master's Degree in Social Work or a closely related Human Services field (Related fields will be considered.) Degree/Field Preferred: N/A (Related fields will be considered.) Additional Fields of Knowledge Important for the Role: Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources. English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Psychology - Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders. Sociology and Anthropology - Knowledge of group behavior and dynamics, societal trends and influences, human migrations, ethnicity, cultures, and their history and origins. Therapy and Counseling - Knowledge of principles, methods, and procedures for diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and for career counseling and guidance. . Experience Required: Minimum 2 years of experience in working with children and/or families (For positions that manage staff, the years specified need to be progressive years of management experience. For all positions, the years required can be interchanged with equivalent experience from an advanced degree related to this job and/or with other relevant experience verified by applicant/incumbent). Licenses/Certifications Required: Illinois Child Welfare Employee License Licenses/Certifications Preferred: N/A SKILLS REQUIRED Manager-specific: Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. Ability to write speeches and articles for publication that conform to prescribed style and format. Ability to effectively present information to top management, public groups, and/or boards of directors. Basic: Active Learning - Understand the implications of new information for both current and future problem-solving and decision-making. Active Listening - Give full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Critical Thinking - Use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems. Learning Strategies - Select and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things. Mathematics - Use mathematics to solve problems. Monitoring - Monitor/Assess performance of yourself, other individuals, or organizations to make improvements or take corrective action. Reading Comprehension - Understand written sentences and paragraphs in work-related documents. Speaking - Talk to others to convey information effectively. Writing - Communicate effectively in writing as appropriate for the needs of the audience. Language - Able to read and write in English. Social: Coordination - Adjust actions in relation to others' actions. Instructing - Teach others how to do something. Negotiation - Bring others together and trying to reconcile differences. Persuasion - Persuade others to change their minds or behavior. Service Orientation - Look for ways to help people. Social Perceptiveness - Be aware of others' reactions and understanding why they react as they do. Problem Solving/Decision-making: Complex Problem Solving - Identify complex problems and review related information to develop and evaluate options and implement solutions. Time pressure decision-making - Make decisions without much analysis or time to consider alternatives. Time pressure planning - Plan and be responsible for regularly meeting strict deadlines. Judgment and Decision Making - Consider the relative costs and benefits of potential actions to choose the most appropriate one ensuring that decisions made have an impact on others, the image/reputation of Caritas, and/or the financial resources. Systems Analysis - Determine how a system should work and how changes in conditions, operations, and the environment will affect outcomes. Systems Evaluation - Identify measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system. Resource Management: Management of Financial Resources - Determine how money will be spent to get the work done, and accounting for these expenditures. Management of Material Resources - Obtain and see to the appropriate use of equipment, facilities, and materials needed to do certain work. Management of Personnel Resources - Motivate, develop, and direct people as they work, identifying the best people for the job. Personal Time Management - Manage one's own time and the time of others. Direct Report's Time Management - Manage the time of others. Technical: N/A Trauma-informed: Must display a willingness to adopt trauma informed interventions, principles, and practices as well as commitment to ongoing development of their capacity for application of trauma informed care. Realizes the prevalence of trauma among persons served by Caritas and the general population. Recognizes how trauma affects everyone involved-including clients, their families, staff, and community; and impacts behaviors. Responds to trauma by actively implementing the guiding principles of trauma informed care into their daily practice. Resists re-traumatization of persons served and staff providing services, by creating safe, welcoming, and supportive environments. Proficient Computer Skills In: Excel, Outlook, Word, Database Management Software Expert Computer Skills In: Excel, Outlook, Word, Database Management Software MENTAL EFFORT/COGNITIVE ABILITIES REQUIRED: Concentration/intensity - Focus on higher order mental functions at average to high intensity when performing the majority of job tasks. Have limited opportunities for breaks. Deductive Reasoning - Apply general rules to specific problems to produce answers that make sense. Fluency of Ideas - Come up with a number of ideas about a topic (the number of ideas is important, not their quality, correctness, or creativity). Inductive Reasoning - Combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). Information Ordering - Arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations). Mathematical Reasoning - Choose the right mathematical methods or formulas to solve a problem. Memory - Remember information such as words, numbers, pictures, and procedures. Performance of job tasks rely on memorization of tasks or sequences of events. Consider amount and type of information. Number Facility - Add, subtract, multiply, or divide quickly and correctly. Oral Comprehension - Listen to and understand information and ideas presented through spoken words and sentences. Oral Expression - Communicate information and ideas in speaking so others will understand. Perceptual Speed - Quickly and accurately compare similarities and differences among sets of letters, numbers, objects, pictures, or patterns. The things to be compared may be presented at the same time or one after the other. This ability also includes comparing a presented object with a remembered object. Problem Sensitivity - Tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing that there is a problem. Selective Attention - Concentrate on a task over a period of time without being distracted. Speed of Closure - Quickly make sense of, combine, and organize information into meaningful patterns. Written Comprehension - Read and understand information and ideas presented in writing. Written Expression - Communicate information and ideas in writing so others will understand. PHYSICAL REQUIREMENTS: Light work. Exert up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. If the use of arm and/or leg controls requires exertion of forces greater than that for sedentary work and the worker sits most of the time, the job is rated for light work. PHYSICAL ACTIVITIES REQUIRED: Reaching - Extend hand(s) and arm(s) in any direction. Fingering/Grasping - Pick, pinch, type or otherwise work, primarily with fingers rather than with the whole hand as in handling. Applying pressure to an object with the fingers and palm. Feeling - Perceive attributes of objects, such as size, shape, temperature or texture by touching with skin, particularly that of fingertips. Standing - Particularly for sustained periods of time. Walking - Move about on foot to accomplish tasks, particularly for long distances or moving from one work site to another. Sitting - Particularly for sustained periods of time. Speech Clarity/Talking - Express or exchange ideas by means of the spoken word. Those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly. Includes the ability to understand the speech of another person. Hearing - Perceive the nature of sounds at normal speaking levels with or without correction. Ability to receive detailed information through oral communication, and to make the discriminations in sound. Repetitive motion - Substantial movements (motions) of the wrists, hands, and/or fingers. Coordination, including eye/hand, hand/feet. VISUAL ACUITY: The worker is required to have close visual acuity to perform an activity such as: analyzing data; transcribing; viewing a computer terminal; extensive reading; visual inspections; inspect machines. WORK CONTEXT/ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This position is based primarily in an office environment. Subject to environmental conditions. Protection from weather conditions but not necessarily from temperature changes.Subject to an environment working in a vehicle. Other PPE Required: N/A VEHICLE RELATED REQUIREMENTS: Access to reliable transportation to get to/from work: Required. Access to a reliable automobile: Required. Must provide proof of auto liability insurance (and continue to while working in this position): Required. Must possess a valid driver's license: Required. Additional license requirements that are necessary: N/A Additional considerations for this position: N/A Please Be Advised: Research tells us that some candidates, especially women and people of color, may hesitate to apply unless they meet every listed qualification. If this sounds like you, we still encourage you to apply! We're committed to building a team with diverse skills, experiences, and perspectives-and you might be exactly who we're looking for. Drug Free Workplace: Caritas Family Solutions is dedicated to maintaining a safe, healthy, and productive environment for our clients and employees. As part of this, a strict drug-free workplace policy is maintained. Salary Description $66,976.00 Annual Salary

Are you an experienced payroll professional with proven success managing full-cycle payroll services? We are excited to meet the next dynamic member of our lively and high performing Payroll Services team. As a member of this team, you will be an expert resource, with senior level knowledge in payroll management and systems. This role provides leadership and guidance to our Client Payroll Specialists so they can be successful.  If you have excellent leadership, communication, and payroll problem solving skills, and you love the idea of working in a team-oriented and collaborative environment (remotely) we'd love to get to know you better. Primary Requirements 6+ years of Payroll and Payroll Management with success in leading and mentoring a team Leads a team of Client Payroll Specialists to support their development, troubleshoot, and prioritize work Provides Systems and Skills training to Client Payroll Specialists Coach and mentor fellow teammates, leading and encouraging knowledge share within the practice and company Serves as the first point of escalation for internal employees as well as clients Supports Management with resourcing, utilization, invoicing, and profitability targets Full cycle, multi-state payroll experience Year-end and tax reconciliation expertise A deep understanding of payroll and compliance, as well as payroll tax laws Outstanding verbal and written communication skills, and an ability to engage clients effectively Successful management of multiple projects Experience using UKG Pro (formerly known as UltiPro) or Ceridian Dayforce systems Comfortable with remote work Canadian payroll experience preferred Ideal candidates will have FPC or CPP, but we will consider if willing to certify A bachelor's degree or equivalent experience About Wise Wise Consulting Associates is a firm specializing in human capital management technology. With an established reputation for providing high-quality human resource and payroll technology support services, Wise has a history of hiring high performers and encouraging continuous learning, teamwork, trust, and open communication. Our team is comprised of fun and flexible people who have high standards and are not afraid to think outside of the box. Wise is proud to be an equal opportunity workplace and values diversity. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity, age, veteran status, disability, genetic information, or other basis protected by appropriate law. Wise makes hiring decisions based solely on qualifications, merit, and business needs. Compensation Range For cash compensation, we set standard ranges for all US-based roles based on multiple factors, including, but not limited to, function, level, and geographic location. These ranges are benchmarked against similar companies. To ensure compliance with local legislation and greater transparency for candidates, we share salary ranges on all job postings regardless of geographic location. Final offer amounts are determined by many factors and may vary from the amounts listed above. Range: $60,000-$90,000

DEPARTMENT: Janitorial Services SUPERVISOR: Director, Contracts Gesher Human Services is a bridge to hope and opportunity for people at work, at home, and in the community. Gesher's workforce development, behavioral health, and inclusion programming serves all Metro Detroiters while meeting the needs of the Jewish community. GENERAL To ensure general cleanliness of assigned sites, to complete all inspection forms in a timely manner, and assist site manager with day-to-day operations. QUALIFICATIONS High school diploma or G.E.D required. Two years of experience as successful documented work history, performing custodial services required. Demonstrated experience in the performance of custodial procedures, inventory control, quality control, knowledge and use of janitorial chemicals and equipment. Ability to work with handicapped population. Experience in working with multiple crews of custodial workers preferred. Interpersonal skills sufficient to communicate with participants, staff and public. Composition skills sufficient to prepare required reports. Driving record must meet safe driving standards as established by Agency insurance carrier. Valid Michigan driver's license. Work involves ability to work evening and flexible hours. Work involves the ability to pass government security clearance. Work involves the ability to push and lift equipment, office furniture and accessories weighing up to 50 pounds. DUTIES AND RESPONSIBILITIES Supervise Janitor 1 workers and Day Porter in performance of custodial services as outlined in Performance Work Statement. Instruct Janitor 1 and Day Porter in proper custodial procedures by demonstration and modeling. Prepare and maintain accurate records as required (administrative, direct labor, and quality control). Assign custodial tasks and schedules to all direct labor personnel to accomplish all required contract work. Responsible for maintaining quality of custodial services performed. Maintain orderly, clean and safe work areas. Oversee set-up of janitorial carts and equipment to facilitate timely custodial schedule. Maintain inventory as required. Provide feedback of daily custodial services to Site Manager or designee. Meet with Navigators to discuss personnel progress and performance. Use modeling and positive reinforcement for appropriate behaviors in interactions with personnel. Drive Agency van or vehicles as required. Carry out other related duties and/or special assignments as assigned by the Contracting Officer or his representative. WORKING CONDITIONS Environmental conditions: Moderate noise (i.e., business office with computers, phone, and printers, light traffic). Ability to work in a confined area. Ability to sit at a computer terminal for an extended period. Physical requirements: While performing the duties of this job, the employee is regularly required to, stand, sit; talk, hear, and use hands and fingers to operate a computer and telephone keyboard, reach, stoop, kneel to install computer equipment. Specific vision abilities required by this job include close vision requirements due to computer work. Light to moderate lifting in required. Accommodation(s): As appropriate and fiscally reasonable. NON-EXEMPT This position is non-exempt and eligible for overtime pay in accordance with the Federal Fair Labor Standards Act The above is for general informational purposes only and is not intended to be all inclusive or limiting as to specific duties. The Agency reserves the right to modify, interpret, or apply this in any way the Agency desires and in no way implies that these are the only duties, including essential duties, to be performed by the employee occupying the position. The described job requirements are subject to change to reasonably accommodate qualified individuals with a disability. This job description is not an employment contract, implied or otherwise and any employment relationship remains “at-will.” Gesher is proud to be an equal employment opportunity and affirmative action employer. We celebrate diversity and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran or disability status, or any other applicable characteristics protected by law.

The Utility Service Supervisor is in charge of running daily utility service operations in a remote setting. They make sure that customer service is top-notch, that all rules are followed, and that the business runs smoothly. This person is in charge of service reps, plans service activities, and helps answer customer questions about utility accounts, billing, service connections, and outages. The Utility Service Supervisor works closely with other departments in the company to keep service standards high and meet the company's performance goals. Main Duties: Oversee and help utility service representatives work from a distance Keep an eye on customer satisfaction, quality standards, and service performance metrics. Make sure that utility rules, tariffs, and company policies are followed. Oversee the scheduling, workload distribution, and performance management of assigned staff Deal with complicated service questions and customer service problems that have gotten worse. Work with the billing, field operations, and technical teams to fix service issues. Help with communications during outages, updates on service restoration, and customer notifications Make and go over reports about staffing, compliance, and service performance. Take part in training, coaching, and other professional development activities Help with efforts to improve processes and services What You Need to Have: A bachelor's degree in business administration, public administration, utility management, or a related field (or the same amount of work experience) At least five years of experience in utility services, customer service, or service supervision Experience leading a team or being a supervisor before A lot of knowledge about how utility companies work, how they bill customers, and how they treat customers. Great at talking to people, leading them, and solving problems Ability to lead remote teams well Good at using Microsoft Office, customer information systems (CIS), and CRM platforms A safe remote workspace and fast, reliable internet Preferred Qualifications: Experience working with utilities like electric, gas, water, or telecommunications Knowing the rules of the public utility commission (PUC) Experience helping with outage management or emergency response operations Certification in project management or supervision Annual Salary: Salary Range: $80,000 to $115,000 per year, depending on experience, qualifications, and where you live. Package of Benefits: Full coverage for medical, dental, and vision care 401(k) retirement plan with a match from the company Paid time off (PTO) includes vacation days, sick days, and paid holidays. Working from home full-time in the United States Opportunities for training and developing leaders Life insurance and coverage for short- and long-term disabilities Programs for employee health and well-being

Legal Entity: Honda Federal Credit Union Business Unit: Honda Federal Credit Union Department: Digital Services Division: 1CU Shift: 1st Workstyle: Remote Eligible up to 20% Career Level: 5 Job Grade: Exempt-4 Job Purpose The Digital Services Manager (DSM) oversees the digital banking strategy for Honda Federal Credit Union (HFCU), which encompasses online and mobile offerings to the benefit of HFCU members. The DSM is directly responsible for the overall performance of digital banking initiatives ranging from new product development, establishing digital banking key performance indicators, improving the member's online banking experience, aligning the strategic direction of the Digital Services department with HFCU's strategic objectives, securing the digital banking environment as well as performing complex data structuring and analysis. As a department manager, the DSM establishes operational digital banking standards and determines the priorities of the digital banking project pipeline. This position sets the policies and procedures for digital banking activities, ensures adherence to state and federal regulations, and identifies best practices to identify and mitigate risk associated with HFCU's digital banking environment. Key Accountabilities Develops and meets Digital Service department goals, budget and objectives as outlined in HFCU's annual strategic plan. Budget development and achievement requires an understanding of financial trends which impact digital banking strategies, member experience, and production objectives. Regularly reports variances and explanations for the variances to HFCU's Senior Management Team Actively participates in project implementation, including attending project team meetings, managing assigned projects and completing project deliverables. Identifies and creates strategic project initiatives to meet the changing technological landscape related to digital banking, artificial intelligence, and portfolio analytics. Creates new member-facing products or modifies current products to enhance HFCU value-added offerings Ensures compliance with all applicable laws, regulations, and best practices related to digital banking by developing internal policies and procedures. Keeps informed of changes in economic or market conditions that might impact the regulatory environment. Reviews and interprets regulatory changes and administers solutions or strategies to address laws impacting the digital banking environment Build and leverage relationships with external Business Partners and cross-functional stakeholders to both gain understanding of business objectives/obstacles and to facilitate execution of strategic direction Manage related Digital Services Business Partner recommendations, selection & assist with controlling costs Provides coaching, leadership and guidance to direct reports to maximize efficiency and effectiveness Talks with and listens to Associates and members, answers questions, addresses complaints, and resolves situations while using good judgment and instilling good will. Identifies goals and evaluates progress of Digital Services staff Manage the members digital interactions through Digital Banking and related mobile app review/ratings along with applicable member surveys and adjust the roadmap based on related analysis and actionable data Qualifications, Experience, and Skills Bachelor's degree in business, finance, information technology or a related field required MBA or equivalent work experience is preferred 5 or more years of experience in a financial institution in a digital banking, information technology, information security, or an operations environment 3 or more years of leadership experience in a financial institution or a technological organization 2 years of experience in business partner & vendor management ensuring products/services align with performance service level agreements, business goals and contractual commitments 2 years of experience around fintech/SaaS/cloud services, it network architecture, credit union business operations & related integrated touch points Ability to organize and effectively direct subordinates Ability to read, analyze, and interpret common financial and technical journals, financial reports and legal documents. Ability to define problems, collect data, establish facts, and draw valid conclusions Ability to respond to common inquiries or complaints from credit union stakeholders Good oral and written communication skills, interpersonal skills, organizational skills required with a desire to maintain attention to detail and accuracy Ability to work with mathematical concepts such as probability and statistical inference. Ability to apply such concepts to practical retail situations Self-starter, able to work autonomously Strong research, project management, business analyst & journey mapping skills Honda is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, veteran status, or any other protected factor.