Service supervisor jobs in Alaska - 138 jobs

Vacancy Name TRIBAL VICTIM SERVICES SUPERVISOR - Hooper Bay, Chevak, or Scammon Bay Vacancy No VN842 Employment Type Full Time Non-Exempt $35.00 +DOE Salary Period Hourly Benefits As a full time, regular employee, you will be eligible to participate in the benefit programs on the first day of the month after your 60th day of employment. Job Details JOB SUMMARY: The Bay Haven Supervisor oversees daily DV/SA Shelter operations and provides guided support to CAC functions, ensuring trauma-informed, culturally responsive services across Hooper Bay, Scammon Bay, and Chevak. This position supervises both Shelter Lead Coordinators, supports Advocate training and documentation, guides crisis response and case management, and leads outreach, cultural healing groups, youth activities, and community engagement efforts. The Supervisor assists with MDT-related communication, maintains readiness of the CAC interview space, and will complete required training to later perform child forensic interviews as assigned. Regular travel for outreach and professional development is required, along with supporting data collection, monthly reporting, and program documentation in alignment with agency and grant expectations. ESSENTIAL FUNCTIONS, DUTIES AND RESPONSIBILITIES: * Supervise and support both Hooper Bay and Scammon Bay's Shelter Lead Coordinators, ensuring consistent, trauma-informed service delivery and adequate coverage across all shifts. Provide daily oversight to Advocates regarding onboarding, training, documentation expectations, and performance. Maintain a strong presence in shelter operations by monitoring caseloads, client needs, safety planning, cleanliness, facility readiness, and staff support. Ensure shelter operations meet safety, confidentiality, and cultural responsiveness standards. * Guide Shelter staff in providing crisis response, safety planning, legal advocacy, and referrals, including assisting victims in navigating Tribal or State Court processes such as protective orders and related legal actions. Ensure client files, case notes, lethality assessments, and follow-up contacts are completed accurately and on time. Assist Shelter Leads with coordination of case management needs such as travel arrangements, resource connections, and aftercare planning for participants. * Ensure all Advocates complete required training courses including DV/SA core training, confidentiality, cultural safety, emergency procedures, and agency policies. Track staff training hours and certifications and schedule required refreshers. Mentor staff in trauma-informed care, shelter operations, and victim-centered practices. Maintain compliance with program policies, accreditation expectations, and grant documentation requirements related to shelter services. * Lead and coordinate Bay Haven outreach efforts in collaboration with the Shelter Leads, including crafting nights, cultural healing groups, youth activities, school partnerships, and community engagement events. Build and maintain relationships with Tribal councils, schools, clinics, AST/OCS, behavioral health providers, and other partners. Manage logistics, materials, and staff participation for outreach in all service communities. * Team with the Tribal Victim Services Director to assist with limited daily tasks such as scheduling, communication with partners, and maintaining readiness of the interview space. Work toward completing forensic interview training and participate only as assigned. Ensure coordination of MDT meetings, case tracking, and communication is supported but not overseen under the guidance of the Victim Services Manager. * Travel as required to Anchorage, Bethel, and the three service communities (Hooper Bay, Scammon Bay, Chevak) for outreach events, meetings, cross-training, and professional development. Attend statewide and national trainings to maintain supervisory skills, cultural competence, and trauma-informed leadership practices. * Assist with data collection, monthly reports, and grant-related documentation related to shelter operations, outreach, and staff activities. Participate in agency meetings, supervision, and strategic planning activities as assigned. COMPETENCIES, SKILLS, AND ABILITIES: * Ability to read, comprehend, and follow established policies and procedures. * Ability to manage work time well, prioritize and meet deadlines. * Ability to exercise good judgment, courtesy and tact. * Ability to establish good rapport with people of diverse cultures and belief systems. * Demonstrated ability to work effectively in a team environment. * Must demonstrate sound judgment, professional boundaries, ethics, and ability to maintain confidentiality. WORK ENVIRONMENT/JOB CONDITIONS: * Agency is a mandated tobacco, drug and alcohol-free workplace. * Develops and maintains constructive and cooperative working relationships with others. * Uses computers and computer programs effectively to enter data, create spreadsheets and process information, and to develop documents, and program and training materials. * Develops specific goals and plans to prioritize, organize, and accomplish work. * Communicates with others outside the organization, representing the organization to customers, the public, and other external sources in person, in writing, or by telephone or e-mail in keeping with current policies & procedures. * Must have the ability to operate the following equipment: desktop computer, telephone, copier, PC printer, and fax machine. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. * While performing the duties of this job, the employee is regularly grasp, type, see, talk, hear, and lift and carry 40 pounds of weight by utilizing proper lifting techniques and working in a safe manner. This position will also be performing physical activities such as climbing, lifting, balancing, walking, stooping, bending, and handling materials. * Occasionally performs sedentary activities that require sitting for long periods and repetitive use of hands, wrists and arms for handling, positioning, moving materials, and manipulating things. * Must be in good general health and free from serious physical, mental health and/or substance abuse problems. POSITION TYPE/EXPECTED HOURS OF WORK: This is full-time position. Days and hours of work are Monday through Friday, 8 a.m. to 5 p.m. or hours vary with location. Occasional evening and weekend work may be required as job duties demand. TRAVEL: Primarily local during the business day, although some out-of-area and overnight travel may be expected. Occasional travel to rural Alaska. EMPLOYMENT REQUIREMENTS AND REQUIRED EDUCATION: * Must be at least 18 years of age. * Mandatory DV/SA advocacy training (within 90 days). * Forensic Interviewer Certification (upon next scheduled training; travel required). * State and federal background checks, including fingerprints, may be required. * High School Diploma plus five years related professional experience in program management, rural community development, or related fields. * Working knowledge of rural Alaska; ability to travel occasionally to rural program sites. * Understanding of domestic violence, sexual assault, child abuse, trauma response, and crisis intervention. * Employees are expected to remain alert, attentive, and fully engaged in their responsibilities during all working hours. Sleeping while on duty is strictly prohibited. * Experience as a team player, coordinating projects and special events, training, and providing long-distance support. * Demonstrated effective oral and written communication skills including strong expertise in cross-cultural communication. * Responsible work ethic with reliable attendance. * Proven ability and willingness to be self-directed in problem solving and decision-making and perform basic assignment with little or no direct supervision while also working effectively as a team member. * Demonstrated intermediate level of computer skills necessary in order to use and create documents and reports, spreadsheets, workshop materials and slide presentations, and to enter data into intricate database programs and proficient use of Microsoft Word, Excel, PowerPoint, Publisher, and Outlook. * Must keep all matters concerning participants in strictest confidence as required by HIPAA privacy and the 42 CFR, Part II confidentiality regulations. * Must be able to provide own transportation to meet work schedule requirements. * Must have a valid driver's License and maintain a valid driver's license throughout the course of employment. Must provide a copy of current driving record from the Department of Motor Vehicles annually. * Must have an insured vehicle, present proof of insurance, and maintain proof of insurance throughout the course of employment. * Agency recommends annual TB screening and physical as part of employee's personal wellness plan. (Recommendation - Not a requirement of this position) PREFERRED EDUCATION AND EXPERIENCE: * AA in related field of study. * Experience administering tribal victim services programs in rural Alaska. BENEFITS: As a full time, regular employee, you will be eligible to participate in our competitive benefits programs on the first day of the month after your 60th day of employment, including but not limited to: * Medical, Dental & Vision * Life & Supplemental Insurance * 401K/Pension Plan * Flexible Spending Account/Health & Dependent Care * Health Savings Account * Employee Assistance Program * 20 days (160 hours) of accrued Paid Time Off * 12 Established paid holidays * Monthly Wellness Reimbursement

Lynden Transport is looking for an Operations Supervisor who supervises and coordinates service center activities in local and service center managed area, including the pick-up and delivery and linehaul operations, related paperwork, communications, safety and hazardous materials handling compliance, and customer service activities. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Supervises and is responsible for the efficient off-loading and outbound loading of trailers from and to the service center. Coordinates and helps perform all service center activities. These activities include receiving, loading and delivery of freight, dispatching of service equipment for maintenance, supervision of dock and yard activities, linehaul and pick-up & delivery operations, and completion of required record keeping. May perform these duties personally or through subordinates. Supervises and develops plans for efficient use of materials, equipment and employees. Provides recommendations to management. Implements and enforces company policies. Enforces safety regulations and compliance with governmental regulations regarding proper handling and transporting of hazardous materials. Enforces compliance of the Federal Motor Carrier Safety regulations. Determines work requirements and assigns personnel as needed. Works with employees to analyze work requirements and work conditions to propose and implement changes to increase efficiency and effectiveness. Analyzes and resolves work problems, or assists workers in solving work problems. Helps motivate workers to achieve work goals. Performs customer service activities, such as tracing and reporting to the customer the status of their freight shipments, charges and services performed, and obtaining proof of delivery. Mans and works at the receiving window to greet and to respond to customer requests. Scans and images documents, such as bills of ladings or delivery receipts. Files, copies or otherwise handles correspondence and documents or records as directed. Records, traces, and enters information on company computer system as required. Makes inquiries from computer system. Operates other simple business machines. Maintains details of business transactions or other records as required. Counts, weighs, measures, and records number of units or other data regarding freight moved or handled. Makes calculations in totaling the accounts, determining discounts and computing extensions. Answers telephones and gives information to callers. Dependable and consistent attendance required. QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. High School diploma or equivalent recommended. Experience in the transportation industry preferred. Ability to read and interpret documents such as hazardous materials shipping regulations, safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to present information and respond to questions from managers, customers and the general public. Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, volume, and density. Ability to apply commonsense understanding to carry out instructions in written, oral or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Ability to work with others. Must be able to type and/or use keyboard efficiently. Position requires ability to write and use a keyboard for extended periods. Must be able to lift and/or move up to 50 pounds. Must be able to travel throughout the service center and office facility repeatedly during shift. Must be able to conduct telephone communication. Must be able to sit, stand or walk for extended periods. While performing the duties of this job, the employee occasionally works in outside weather conditions. The employee also may work near moving mechanical parts and may be exposed to fumes or airborne particles and vibration. The noise level in the work environment is usually moderate.

Department: Family Services Employment Status: Full Time Program: Family and Social Services FLSA Status: Exempt Reports To: Family and Social Services Director Schedule: 40 hours/52 weeks Supervises: Family Services Technician, DV/SA Advocate/Visitation Specialist, Family Services Case Worker, Family Services Preservation Worker, DV/SA Services Coordinator, Family Services Advocate Aide/Parenting Resource, Guardianship Case Manager, ICWA Tribal Representative Job Summary The Family Services Supervisor acts in a key supportive leadership role within Kenaitze Indian Tribe whose primary responsibility is the oversight of the Tribe's Family Services programs and staff, including planning program strategies, goals, initiatives and structure in alignment with the Tribe's values and vision. The Family Services Supervisor is responsible for budgetary and performance measures, achievement of goals and strategies, and results of monitoring functions. The Family Services Supervisor will works collaboratively with the Tribe's programs and outside agencies. Essential Functions * Responsible for day to day operations of the Family Services programs, to include, operational planning, data collection/interpretation, award and funding compliance, budgets, personnel & records management oversight. * Develop procedures for all Family Services programs. * Ensure the un'ina (clients) care from intake to discharge is delivered and provide direct service. * Assist with program referrals to other internal Tribal services or external community programs. * Regularly reviews all cases to ensure quality and adherence to local, state and federal guidelines or regulations. * Collaborate with Family Services program employees to identify the needs of the families for education and training and refer as applicable. * Ensure the Tribe's representation at essential local, state and federal services meetings and activities. * Responsible for customer service and quality assurance in the Family Services programs, and resolution of un'ina concerns. * Manage, mentor, train and succession planning for all Family Services program employees. * Manage research grant opportunities, the Family Service program budget and approve ReqLogic, work schedules and time on Webclock. It is the intent of this job description to highlight the essential functions of the position; however, it is not an all-inclusive list. The incumbent may be called upon and required to follow or perform other duties and tasks requested by his/her supervisor, consistent with the purpose of the position, department and/or the Kenaitze Indian Tribe's objectives. Working Conditions Lifting Requirements * Medium work - Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects. Physical Requirements * Stand or Sit (Stationary position) * Walk (Move, Traverse) * Use hands/fingers to handle or feel (Operate, Activate, Use, Prepare, Inspect, Place, Detect, Position) * Climb (stairs/ladders) or balance (Ascend/Descend, Work atop, Traverse) * Talk/hear (Communicate, Detect, Converse with, Discern, Convey, Express oneself, Exchange information) * See (Detect, Determine, Perceive, Identify, Recognize, Judge, Observe, Inspect, Estimate, Assess) * Taste/Smell (Detect, Distinguish, Determine) * Repetitive Motion OSHA Categories * Category III - Normal routine involves no exposure to blood, body fluid or tissue and as part of their employment, incumbents are not called upon to perform or assist in emergency care or first aid Travel * Local * In-State * Out-of-State Qualifications Education * Bachelor's in Social Work, Psychology, Sociology, or other human service related degree or a combination of education and experience may be substituted for a degree Experience * Experience working with Department of Public Assistance, and other State and Federal agencies. * Two (2) years of experience in managing family and community based programs (DV/SA, Child Welfare and Prevention), and personnel management. * Experience in investigations of reports of harm. * Experience managing private, state and federal grants; and grant compliance. * Experience in budget management. * Experience in policy and procedure development and implementation. * Experience in public speaking. Preferred * Knowledge and experience working with cultural diversities License/Certification * Valid Alaska Driver's License and must remain insurable under Kenaitze Indian Tribe's policy. * First Aid and CPR certifications, or within 90 days. * MANDT certification, or within 90 days. Special Skills * The terminology commonly used in human services fields or settings. * The resources available to meet the needs of recipients. * Critical Incident Reporting, Adult Protective Services, Office of Children's Services reporting. * The ability to evaluate needs assessments to meet the needs of the population to be served. * The ability to organize, evaluate, and present information orally and in writing. * The ability to work with professional and support staff. * Conflict resolution and de-escalation skills. * Excellent prioritization skills. This position is a Covered Position subject to all requirements of the Alaska Barrier Crimes Act (ABCA) and to the Indian Child Protection and Family Violence Prevention Act, (ICPA). ABCA and ICPA requirements apply and must be complied with at all times in order to remain in the position * Memorandum of Understanding: Serves as documented evidence that the Kenaitze Indian Tribe has expressed the ineligibility of an employee to operate motor vehicles owned, leased or rented by the Kenaitze Indian Tribe, or to operate a personal vehicle on behalf of the Kenaitze Indian Tribe.

As the nation's leading provider of high-quality home care services, we empower our clients to live independently, safely, and with dignity in their own homes. The home is more than a place - it's the center of health, care coordination, and Meaningful Moments that transform lives. We're seeking a **Client Service Supervisor** who is passionate about making a difference and driving impact. This role offers an opportunity to contribute to meaningful work and help shape the future of care in communities across the country. Our Benefits: + Comprehensive medical, dental, and vision coverage + 401(k) retirement plan + Paid time off and holidays + Employee assistance programs and wellness initiatives + Flexible options to support a balanced life **Responsibilities** What You'll Do: + Maintain elements of the assigned clients' files, and all related paperwork. + Consistently maintains the confidentiality of patient/client and agency information, following HIPAA guidelines relative to handling patient records. + Assigns homecare aides based on the client's overall needs and Plan of Care. + Provides coaching to Caregivers to ensure high quality client care and escalates ongoing concerns with Caregiver performance to the Caregiver management team. + Proactively communicates schedules and changes with clients, home care aides, referral sources, and management. + Prioritizes client care and service and may conduct in home visits with a client to maintain perspective and connection, assess their needs and communicate any changes or needs to appropriate parties. + Prepares and submits routine departmental reports as required. + Records and maintains accurate documentation of the client's condition and overall service. + Maintain and keep record of client satisfaction surveys, and client in-home visits to address areas of concern as well as to continue to build relationships. + Appropriately handles client complaints and problems; documents and reports any significant issues for further attention or resolution as required. This is a mandatory reporter position of critical incidents. + Provides education and coaching on changes to a client's Plan of Care. + Maintains positive working relationships with clients, homecare aides and referral sources + Ensures compliance with local, state and federal laws as well as with Company policies and procedures. + Performs other related duties as assigned. + If your area of focus includes Developmental Disabilities (DD), you are required to comply with all applicable state regulations regarding training, documentation, and any other mandated practices to ensure adherence to legal and organizational standards. This includes, but is not limited to, in person meetings, maintaining accurate records, completing required training within specified timeframes, and adhering to state-specific guidelines to support individuals effectively and responsibly. + This description reflects assignment of essential functions, management may assign or reassign duties and responsibilities to this job at any time that are not listed above. **Qualifications** What You'll Bring: + Excellent organizational skills: ability to multitask and manage multiple responsibilities. + Able to provide necessary feedback to improve overall services. Identifies and progresses toward meeting personal and professional goals. + Strong problem-solving skills; ability to deal with conflict in a professional manner. + Ability to multitask and manage multiple responsibilities. + Demonstrate compassion, responsibility, and cheerful attitude. Ability to deal with conflict in a professional manner. + Basic computer literacy and typing skills. + Customer service skills. Education and Experience: + At least 18 years of age. + High school graduate or equivalent preferred; May require higher level of education or certification. + Current PPD, or Chest x-ray if applicable. + Medicaid, Waiver, or Home Healthcare experience preferred. + Other Requirements pursuant to state or local rules as applicable. Management Authority: + Conducts performance reviews + Trains other associates + Directs work of other associates Physical Requirements: + Ability to move, transport, or position: ☐ up to 50 pounds; ☐ up to 100 pounds + Ability to move or traverse about in offices and/or client homes, including ascending and descending stairs. + Ability to communicate effectively and clearly with others to exchange information. Travel Requirements: + Regular travel on a daily or weekly basis required, even in inclement weather _The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request._ _Help At Home is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data, or religion or other legally protected status._ **Job Profile Summary** The Care Service Supervisor may, where permitted, develop, and monitor appropriate care plans to ensure clients receive quality care while serving as the primary liaison between clients, homecare aides, managers, referral sources, and others directly involved in the client's care.

The City of Kodiak is recruiting for a full-time Business Operations Supervisor, in the Harbor Department. The Department is looking for an experienced team player that has a desire to be a part of a highly engaged Harbor Department working hard to serve the needs of our community. Under general supervision, this position is responsible for overseeing and performing specialized billing, receiving and processing payments, issuing receipts, and posting payment data to customer accounts. Duties of a specialized nature in support of the department or program include, but are not limited to, all customer billing and enforcement; delivering excellent customer service; records management; managing the assignment of berths; and maintaining all related procedural documentation and compliance. Supervise administrative support personnel assigned and provides support and performs full range of duties of the administrative personnel. The Port & Harbors Department provides a variety of services to support the public marine facilities that are essential to the continued economic and recreational activities of the community. The Business Operations Supervisor is responsible for providing advanced technical support to the department in an efficient and effective manner and is frequently required to make high level independent, sound judgments and to work without direct supervision. Works closely with the Finance Department on accounting and financial related functions. The Business Operations Supervisor must perform these duties in a manner that reflects positively on the City and the department. * Oversees and is responsible for port and harbor billing functions including, but not limited to setting up accounts, monthly, semi-annual, and annual billings, late fee calculations, account adjustments, and maintaining accurate records of all City customers, including address and ownership changes, and adjustments as needed and in accordance with policy. * Performs customer service and assistance to the public involving reception and public information tasks; answers customer questions and inquiries or refers inquiries to the appropriate party; explains steps, appropriate forms, procedures, and requirements for various transactions, services, or activities; researches, resolves, and responds to customer problems and complaints; explains departmental policies and procedures to the public. * Manages, supervises and oversees assigned staff to include: prioritizing and assigning work; conducting performance evaluations; provide training and ensuring personnel are trained; ensuring any performance deficiencies are corrected; ensuring personnel follow policies and procedures; maintaining a healthy and safe working environment; and making hiring, termination and disciplinary recommendations. * Oversees overdue accounts and prepares and sends reminders, notifications and delinquency notices and letters to ensure timely payments of outstanding balances; sets up and maintains collection process for delinquent customer accounts in accordance with City Code while maintaining a professional and customer-focused approach; provides reports to Harbormaster regarding the status of overdue and delinquent accounts and customers which are not responsive to collection attempts or are not remaining in communication regarding agreed-upon payment plans. * Responds to elevated customer concerns by actively listening and thoroughly researching all relevant and pertinent related information to assist in a creative and energetic approach to problem-solving in accordance with City Code, City Schedule of Fees, Charges, and Tariffs, and department policies and procedures; provides all necessary information to Harbormaster when customer concerns and requests are outside the scope of authority. * Sets up and maintains the port tariff rate tables and other related fees in the marina management and billing system; reviews and ensures accuracy of rates and fees entered into the systems; ensures system users are trained to competency in the areas of responsibility. * Performs daily cash reconciliation and balancing; prepares daily deposit and necessary records in accordance with City procedures. * Tracks and/or maintains a variety of records, logs, ledgers, and files; performs cashiering tasks and processes payments and prints documentation and records payment transactions; maintains related documentation and financial and accounts receivable reports. * Manages department records in accordance with the records retention schedule. * Develops and timely maintains procedure manuals for the marina management and billing system along with all other applicable department administrative tasks. * Enters a variety of financial information into spreadsheets and/or databases; tests and maintains support systems; reviews and balances transactions, journals and ledgers in conjunction with the Finance Department. * Assists with year-end audit on department financial records. * Performs the full range of duties of the department administrative personnel. * Protects the confidentiality of customer information and records. * Performs other duties as assigned. High school diploma or General Education Development (GED) and Associate's degree or two-year technical certificate in accounting, business, or related field and three to five years of progressively responsible accounts receivable, accounting, or bookkeeping experience and two years of supervisory experience; or, an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above. Must have a valid Alaska Driver's License or ability to obtain within 30 days of hire. KNOWLEDGE, SKILLS AND ABILITIES: (Generally describes the knowledge, skills, and abilities required to enter the job and/or be learned within a short period of time to successfully perform the assigned duties.): Knowledge of: * Basic accounting principles and practices; * Pertinent federal, state, and local laws, rules, and regulations, including the Kodiak City Code, City of Kodiak Schedule of Fees, Charges, and Tariffs; * Accounts payable/receivable principles and practices; * Principles of supervision, training, performance evaluation, and progressive discipline; * Customer service principles; * Data entry techniques; * Basic mathematical concepts; * Basic report preparation techniques; * Records management principles and procedures including record keeping and filing; * Modern office equipment and computers including intermediate knowledge of Microsoft Office applications, Adobe Pro and other applicable software applications. Skill in: * Reconciling financial records and information; * Tabulating, recording, and balancing transactions; * Maintaining records; * Critical thinking; * Identifying problems and applying a creative problem-solving approach; * Preparing routine reports; * Operating standard office equipment, including a 10-key by touch and typing; * Providing customer service; * Communication, interpersonal skills as applied to interaction with subordinates, coworkers, supervisor, the general public, etc. sufficient to exchange or convey information and to give and receive work direction. Ability to: * Perform a variety of difficult and complex financial and statistical work involving the use of independent judgement, accuracy and speed; * Identify, prioritize, and delegate administrative tasks to administrative support personnel, while being able to step in and perform a wide variety of customer service and general clerical work to support administrative operations as needed; * Make accurate mathematical calculations; * Maintain accurate and interrelated financial records and identify and reconcile errors; * Effectively supervise, train, evaluate staff and implement progressive discipline; * Communicate effectively, both orally and in writing, to interpret, explain and apply policies and regulations applicable to the area assigned; * Understand and carry out oral and written instructions; * Assemble data and prepare clear and accurate financial statements and reports; * Maintain professional and courteous interactions with the public; * Learn to operate job related tools and machinery (i.e. folding and mail inserting machines); * Using a variety of communication tools (electronic mail, VHF radio, phone, etc.); * Maintain the confidentiality of customer information/data; * Establish and maintain effective working relationships with those contacted in course of work. PHYSICAL REQUIREMENTS: Positions in this class typically require: reaching, standing, walking, finger dexterity, grasping, lifting, carrying, pushing, pulling, stooping, bending, kneeling, crouching, reaching, twisting, feeling, talking, hearing, seeing and repetitive motions. Functions of this position require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; and to verbally communicate to exchange information. Light Work: Exerting up to 25 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to lift, carry, push, pull or otherwise move objects. If the use of arm and/or leg controls require exertion of forces greater than that for Sedentary Work and the worker sits most of the time, the job is rated for Light Work. WORKING CONDITIONS: Most work performed in routine office environment with some out-of-office duties required. Non-standard work hours may be required. Regularly interacts with the general public including contacts of a complex or occasionally adversarial nature.

Department Transportation Employment Type Seasonal - Full Time Location Denali Transportation and Logistics Workplace type Onsite Responsibilities Requirements Benefits About Holland America/Princess Alaska-Yukon Land Operations We're a collaboration of Princess Cruises and Holland America Line, innovators in Alaska tourism and advocates for the environment. We offer guests adventure, comfort, and a variety of lifetime memories-whether sailing past glaciers, cozying up in a wilderness lodge, or spotting a bear from a dome-window rail car. Our teams participate in HAP's sustainability program, aka “Sustain Alaska & the Yukon”, and efforts by actively recycling (where available), reducing waste, and educating guests about our commitment to the environment. We are dedicated to delivering excellent customer service to all guests, coworkers, and vendors and provide a safe workplace for all team members and a safe vacation experience for all guests. HAP is committed to a diverse, equitable, and inclusive work environment. The best way to learn more about all of our roles and opportunities is to connect with us on Facebook and Instagram.

The University of Alaska Anchorage, Division of Campus Services, seeks a Conversion Supervisor to oversee arena conversions of the Alaska Airlines Center (AAC). The AAC is a stunning 196,000 square foot facility that seats up to 5,000 spectators in the main arena and is a cornerstone of UAA's Anchorage campus. We're looking for a dynamic leader who can thrive in a fast-paced environment and manage multiple tasks effortlessly. If you're someone who excels at both written and verbal communication, and you're flexible about working beyond the usual 9-to-5-whether that's evenings, weekends, or holidays-then we'd love to hear from you. In this role, you'll be steering the ship and ensuring everything runs smoothly, all while adapting to the needs of a busy and evolving workplace. While performing the essential functions of this job, the employee is often asked to multi-task under time limits. This position requires close attention to detail, and accuracy of specified standards including: following simple to complex (more than 3 steps) instructions. Employees in this role will constantly be in leadership role; this requires directing others either verbally or in writing to complete tasks in prescribed time frame. This position also requires constant use of interpersonal skills including: ability to direct/motivate/inform staff and foster collaboration, being able to recognize and resolve conflicts, being able to openly communicate in writing and verbally with clients. While performing the essential functions of the job, the employee frequently operates a computer and other office devices such telephones, copy machines, fax machines, etc.; occasionally moves about inside the office to access storage areas, cabinets and office machinery; constantly moves about the arena and event sites before, during and after events to service clients and supervise staff; constantly communicates via telephone, email and in-person with others to exchange accurate information. The duties of this position are performed indoors and occasionally outdoors in the weather conditions prevalent at the time. The noise level in the work environments is usually moderate to loud during events and minimal during non-event times. Minimum Qualifications: Associate's degree and two years progressively responsible experience related to the program specialty, or an equivalent combination of training and experience. Forklift and aerial lift certifications may be required within the first 6 months of employment Experience with facility coordination and direct employee supervision is preferred. Bachelor's degree in business, facility management, or other related field is preferred. FERPA certification or certification completion within 30 days of the job start date. Title IX certification or certification completion within 30 days of the job start date. Behavior Based Safety (BBS) certification or certification completion within 30 days of the job start date. Workplace Harassment Prevention certification or certification completion within 30 days of the job start date. Position Details: This position is located on the University of Alaska campus in Anchorage. This is a term-funded, full-time, non-exempt staff position complete with both a competitive salary and full employee benefits package. UA provides a generous compensation package that includes retirement options, annual leave, 12 paid holidays per year, tuition waivers for employees and family members, and affordable medical, dental and vision care coverage. New hires will be placed on the UA Staff Salary Schedule, Grade 78, based on education and experience. Applications will be reviewed on a rolling basis until a successful candidate is identified. Review of application materials will begin immediately. Search and selection procedures will be closed when a sufficient and viable number of qualified candidates have been identified. Please attach a cover letter, resume, and contact information for at least three professional references. References must include a current or recent supervisor. This position is a term-funded position and is reviewed annually for contract renewal at the University's discretion. *To be eligible for this position, applicants must be legally authorized to work in the United States without restriction. Applicants who now or may in the future require visa sponsorship to work in the United States are not eligible. The University of Alaska (UA) is responsible for providing reasonable accommodations to individuals with disabilities throughout the applicant screening process. If you need assistance in completing this application or during any phase of the interview process, please contact UA Human Resources by phone at ************. UA is an affirmative action/equal opportunity employer, educational institution and provider and prohibits illegal discrimination against any individual: ********************************* The successful applicant is required to complete a background check. Any offer of employment is contingent on the background check. Your application for employment with the University of Alaska is subject to public disclosure under the Alaska Public Records Act. If you have any questions regarding this position, please contact Brandon Mckinney, Operations Manager, at ********************* or ************. All employees at the University of Alaska are expected to uphold the highest standards of ethics and professionalism when conducting or engaged in university business. * Each university within the University of Alaska system publishes an Annual Security and Fire Safety Report which contains information regarding campus safety and security including topics such as: campus law enforcement authority; crime reporting policies; campus alerts (Timely Warnings and Emergency Notifications); fire safety policies and procedures; programs to prevent dating violence, domestic violence, sexual assault and stalking; the procedures the University will follow when one of these crimes is reported; and other matters of importance related to security on campus. The report also contains information about crime statistics for the three most recent calendar years concerning reported crimes that occurred on campus; in On-Campus Student Housing Facilities; in Noncampus buildings or property owned or controlled by the University or a recognized student organization; and on public property within, or immediately adjacent to and accessible from, the campus. The report also contains fire statistics for any fires occurring in an On-Campus Student Housing Facility during the three most recent calendar years. Access to the reports is available at: UAA: (Addresses Anchorage campus, Aviation Technology Complex, JBER - Elmendorf Extension, JBER - Richardson Extension, Kenai Peninsula College - Kachemak Bay campus, Kenai Peninsula College - Kenai River campus, Kodiak College, Kodiak High School Extension, Matanuska-Susitna College, Prince William Sound College, and Prince William Sound College - Cordova Extension) Online: ******************************************* Request a paper copy in person: UAA Police Department Office at Room 114 of Eugene Short Hall on the Anchorage campus / UAA Dean of Students Office at Room 122 of Rasmuson Hall on the Anchorage campus. Request a paper copy by mail: ************ or ********************* / ************ or uaa_*************************. UAF: (Addresses Fairbanks Campus, Bristol Bay Campus, Chukchi Campus, Community and Technical College, Kasitsna Bay Campus, Seward Marine Center, Tok Campus, Kuskokwim Campus, and Northwest Campus) Online: ***************************************** Request a paper copy in person: UAF Office of Rights, Compliance and Accountability on the 3rd Floor of Constitution Hall. Request a paper copy by mail: ************ or *******************. UAS: (Addresses the Juneau Auke Bay Campus, Juneau Technical Education Center, Sitka Campus, & Ketchikan Campus) Online: ********************************************************************** Request a paper copy in person: Hendrickson Building, Suite 202 on the Juneau campus. Request a paper copy by mail: ************ or emailing ********************.

Start a career with First National Bank Alaska, the *Best Place to Work in Alaska* as recognized 10 years in a row by Alaska Business magazine readers. We have an Operations Supervisor Opening - Consider the Next Step in your Career! Operations Supervisors oversee the daily operational integrity and branch functions of the branch to ensure consistent high quality customer service. Job/salary offer would be commensurate with job level and experience: * Operations Supervisor I - $27.50/hour minimum * Operations Supervisor II - $31.00/hour minimum * Operations Supervisor III - DOE Schedule: Monday-Friday, 9:15am-6:15pm; Rotating Saturdays, 1:30am-4:30pm. GENERAL PURPOSE SUMMARY Supervises the daily operational integrity and branch functions of the banks small-to-medium branches, ensuring a consistent high quality customer service experience; trains, coaches, mentors, and supervises Universal Tellers and/or Personal Bankers driving branch deposit retention and growth goals; works closely with the Branch Manager to ensure critical timelines are met; and responsible for the internal controls including financial reporting and compliance and performs the following essential duties and responsibilities: ESSENTIAL DUTIES AND RESPONSIBILITIES Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Promotes consistent and exceptional customer service that enhances customer interactions through coaching and demonstrating a genuine desire to assist and deliver a high level of support that leads to the overall branch experience through coaching, mentoring, and training. * Furthers career development of branch staff by coaching, mentoring, and monitoring the branch training progression of employees. Conducts one on one coaching with direct reports on a regularly scheduled basis to ensure employee engagement. * Engages with the banks customers to build and deepening relationships by promoting all areas of the bank to retain and expand the branches deposit portfolio. * Supervises daily branch operations to comply with bank policy, procedures and banking regulations; ensures delegates have adequate and current compliance training and branch maintains a high satisfactory audit rating or better. Supervisors staff training and best banking practices to prevent regulatory errors. * Serves as a digital expert and has working knowledge of the banks products and services to communicate and demonstrate to customers. Actively works with subject matter experts in all departments of the bank as a team to promote our One Solution approach to relationship building. * Works closely to collaborate as a team with management and personal bankers on prospecting customers to develop new business. * Maintains branch security and minimizes branch losses and/or risk or exposure to losses. * Researches and resolves out of balance conditions, customer discrepancies and errors; ensures consumer complaints are immediately directed to the appropriate person, in accordance with the Bank's Consumer Complaint Policy. * Ensures proper completion of proof and review functions within the branch. * Performs other work-related duties as assigned by branch manager. COMPLIANCE EXPECTATIONS * Ensure business unit's operations comply with bank policy, procedures, and banking regulations (for business unit heads). * Ensure you and your delegates comply with the bank's policies, procedures, laws, and regulations. * Stay up to date on relevant laws and regulations. * Ensure you and your delegates comply with the bank's policies, procedures, laws and regulations. * Maintain customer confidence and protect the bank's operations by you and your delegates identifying and protecting confidential information. SUPERVISORY RESPONSIBILITIES Supervises employees in at least one unit of the branch's Deposit Section. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems; and making recommendations regarding the hiring and terminating of employees. QUALIFICATION REQUIREMENTS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. EDUCATION and/or EXPERIENCE: Minimum: Bachelor's degree in business, accounting, or finance and two years bank operations/deposit experience; or four years related bank operations/deposit experience; or equivalent combination of education/training and experience. Six months in a lead or supervisory capacity. Strong customer service experience. Preferred: Sales Experience. OTHER SKILLS and ABILITIES: Word processing and spreadsheet software experience required. The ability to handle highly confidential information, frequent deadlines, and time constraints required. LANGUAGE SKILLS: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from managers, customers, and the general public. MATHEMATICAL SKILLS: Ability to work with mathematical concepts such as probability and statistical inference. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. REASONING SKILLS: Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and hear. The employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms. The employee is occasionally required to stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 50 pounds. Specific vision ability required by this job includes close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. WORKING CONDITIONS The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually moderate. Some overtime and weekend work may be required.

We're looking for a positive, reliable, and hands-on supervisor to lead the Juneau Welcome Guard team - the friendly faces who help keep our downtown crosswalks safe and welcoming for visitors and residents alike. In addition to emphasizing safety and team work, the ideal candidate will take pride in representing Juneau and understands the power of a warm welcome. Responsibilities will include ensuring smooth daily operations, supporting and coaching the team, and embodying the spirit of community and hospitality at every crosswalk. Duties include team supervision, scheduling, crosswalk assignments, logistics, and incident management. Required Skills and Attributes Deliver “legendary” service to visitors by modeling a team culture of friendliness, approachability, and helpfulness that reflects Juneau's community pride. Must have strong interpersonal communication, time management, and conflict-resolution abilities, as well as sound judgment and persistent situational awareness under dynamic conditions. Demonstrated punctuality with ability to balance multiple operational priorities including floaters/breaks. Able to incorporate employee scheduling preferences into weekly plan and daily crosswalk assignments. Strong leadership skills to include being an exemplar employee and coaching others to peak performance. Ensure equipment is in good working order and maintain daily inventory to include check in/check out. Familiarity with Juneau's downtown geography and tourism flow highly preferred. Physical and Environmental Requirements Ability to stand and walk for extended periods (up to 6 hours). Lift and carry up to 35 lbs. of equipment. Work outdoors in all weather conditions, including rain, wind, and cold. Maintain full visual and auditory awareness of traffic and pedestrian activity. Perform supervisory duties in noisy, crowded, or high-stress environments while maintaining professionalism. Essential Function Designation Because this role involves direct supervision of safety-critical operations in a dynamic outdoor environment, all listed physical and cognitive functions are deemed essential. Reasonable accommodations cannot be provided where such accommodations would compromise operational safety, supervision effectiveness, or the ability to respond rapidly in emergencies. Pursuant to ADA Title I (42 U.S.C. § 12111(8)), the ability to perform active field supervision, maintain continuous environmental awareness, and exercise physical mobility are bona fide occupational qualifications (BFOQs) for this position. Qualifications High school diploma or equivalent required; some college hours preferred. 2+ years supervisory or logistics experience in tour operations, safety, transportation, or hospitality settings. Must pass background check, pre-employment drug screening, and reference verification. Work Schedule Full-time exempt position (April 15 - October 15) with frequent afterhours text communication re: scheduling. To Apply Please complete our online application to include a cover letter specific to this job and three professional references.

The Personal Outcomes Manager assists the Residential Director in the operation of the adult Residential Services program which includes support of individuals in assisted living homes. The position has primary responsibility for: Ensuring that the department's provision of services comply with all applicable regulations, standards and internal procedures. The position is also responsible for assisting the Residential Director with program planning and development, budget and expenditure monitoring, staff recruitment, training and supervision, individual intake process, implementation of Support Plans (SP's) and interagency coordination. In the absence of the Residential Director, the Personal Outcomes Manager may assume the functions of that position. TASKS, DUTIES AND RESPONSIBILITIES: Monitors implementation of individuals' Support Plans (SP's). Oversees Residential Site Supervisors (RSS') and Residential RN in monitoring individuals' wellness and medical care. Assists in evaluating program services, designing and implementing program development objectives. Conducts internal audits to ensure: Compliance with Assisted Living Home Licensing requirements. Proper supporting documentation compliance for Medicaid billing including proper ISP (Individual Support Plan) documentation and quality assurance. Compliance with procedures for the documentation of client medical care and medication administration. Ensure appropriate documentation of recipient personal expenditures such as cash logs and POs (Purchase Orders). Monitors purchasing procedure for residences and maintains inventory records. Inspects residential settings and assures necessary maintenance including cleanliness, utilities and security. Inspects residential settings for compliance with licensing regulations, fire, employee and personal safety procedures. Assists in coordinating program intake procedures and assure design and development of individualized services for individuals receiving support. Assists in conducting regular staff meetings. Assists in assuring coordination of residential services with other agency programs. Collaborates with Residential Staffing Manager to meet department and agency objectives. Provides backup support to Residential Site Supervisors, Residential Staffing Manager, or Director of Residential Services as needed or requested. Oversees the training and management of the Residential Program Office Coordinator. Participates in on-call rotation. Attends trainings, in-services, conferences and staff meetings. Makes public presentations regarding agency and residential services. Maintains interagency and community contacts related to residential services. Assists with various agency projects and events. Maintains current knowledge of state laws, regulations, policies and procedures pertinent to residential services. MINIMUM EDUCATION AND EXPERIENCE: Bachelor's Degree in Social or Behavioral Sciences, Education, Rehabilitation, Business/Health Administration or related field. Three years management experience. Three years supervisory experience in a residential program for individuals with developmental disabilities, preferred. Two years' experience working with individuals experiencing developmental disabilities. Must meet agency insurance criteria for operating agency and personal vehicles on agency business (21 y/o and licensed 3 years). KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: An organized and detail-oriented manager, able to prioritize and delegate tasks effectively to ensure timely completion within a team environment. Able to communicate effectively with all organizational levels, build relationships of trust and enlist the participation of team members. Able to work independently and effectively coordinate tasks to accomplish projects with timeliness and creativity. Thorough understanding of and personal commitment to least restrictive and individualized support for individuals. Demonstrated proficiency in direct care activities and training, and in monitoring the physical, emotional and health needs of the individual receiving support. Thorough knowledge of residential services, applicable policies and regulations, and experience with individualized service planning. Must have good writing skills and computer experience with word processing, spreadsheets and electronic medical records. Must be able to maintain flexible hours, including on-call for evenings and weekends Must have reliable transportation. LICENSES/CERTIFICATIONS REQUIRED: Alaska Driver's License **Certification in Adult CPR **Certification in First Aid **Safety Care Certification **QBC Certification Ability to pass a background check **Must be able to obtain these certifications within 3 months of hire through FRA's paid training courses. IMMUNIZATION REQUIRED: Annual PPD Test Hepatitis B immunization (or) Waiver WORKING CONDITIONS: Sedentary Work: Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met. Light Work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force constantly to move objects. PHYSICAL ACTIVITIES: Lifting: Raising objects from a lower to a higher position or moving objects horizontally from position-to-position. Exerting up to 50 pounds of force occasionally and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects. Talking: Expressing or exchanging ideas by means of the spoken word. Those activities which demand detailed or important instructions spoken to other workers accurately, loudly or quickly. Repetitive Motions: Substantial movements (motions) of the wrist, hands, and/or fingers. Driving: Minimum standards required by State Law (including license). ENVIRONMENTAL CONDITIONS: None: The worker is not substantially exposed to adverse environmental conditions (such as typical office or administrative work)

The Service Assurance Manager II role is critical for the success of our Enterprise line of business, with responsibility for owning customer relationships and proactively managing all aspects of customer specific network performance. The role comes into play with the sale of Managed Services to Alaska Communications' customers and is introduced to customers as their advocate and proactive owner within Alaska Communications of their network performance. Requires significant interaction with various internal groups including Sales, Service Delivery, Network Management, Operations, Engineering, etc. Requires leadership in coordinating and facilitating across these various areas to meet customer needs and is expected to be a strong individual contributor. The Service Assurance Manager II typically performs tasks characterized by greater complexity and sensitivity and having more impact to the organization. ESSENTIAL FUNCTIONS Reasonable Accommodations Statement To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. Essential Functions Statement(s) * Ensures the accuracy and completeness of appropriate customer information, including services and circuits' inventory, contact and escalation information, Service Level Agreement information, etc. * Acts as customer's advocate within Alaska Communications and is the proactive owner within Communications of the customer's network performance. * Proactively monitors customer specific network performance. * Creates customer facing network performance reports, and ensures that customer facing web portal is updated per requirements or specifications. * Build and lead staff/teams - Hire and lead a team of staff or multiple teams with background and experience in performance development, evaluations, etc. * Manages customer relationships as it relates to proactively managing the services we provide, and responds to customer issues escalating them within ACS on behalf of the customer. * Prepares and delivers professional presentations to customers using various network management and reporting tools. * Works closely with other departments to ensure the most efficient business process from end to end for delivery of Managed Services. * Ensures all service level agreement metrics are measured and reported in a timely manner at the individual customer level. * Manages project level budgets and resources as well as vendor and internal resources for project execution. * Mentor and coach individuals or teams, develop skills, identify developmental opportunities and invest in building high performing teams. * Other duties as assigned. Education: Bachelor's degree in Engineering (BSE), Business or a closely related field. Degree requirement may be substituted for experience on a year-for-year basis. Experience: Six (6) years of applicable experience. Experience delivering Managed Services to Customers, including driving proactive management approach designed to seek out win-win opportunities for the Customer and Alaska Communications. Experience in documenting processes used in all aspects of Managed Services. Experience in support of business development, sales, product line management, and marketing organizations, customer and executive presentations, and RFP responses. Experience in proactive performance management of communication networks including proactive network performance analysis, customer network performance reporting, configuration management, and web portal services. Equivalent education and training may be substituted for experience on a year to year basis.

Cultural Programs Supervisor 9 months on, 3 months off paid year round. Icy Strait Point | Hoonah, Alaska Share culture. Lead with purpose. Create experiences that endure. Icy Strait Point is a world-class, Alaska Native-owned destination rooted in Haa Aaní -the ancestral land of the Huna Tlingit people. Built on the site of a historic salmon cannery, Icy Strait Point welcomes guests from around the world while honoring the culture, stories, and way of life that have sustained this community for generations. We are seeking a Cultural Programs Supervisor to lead and evolve our signature cultural experiences, including the Tlingit Cultural Theatrical Show , Hoonah Sightseeing Tours , and other cultural programming. This role blends cultural stewardship, leadership, performance coordination, and operational excellence to deliver meaningful and authentic guest experiences. The Role The Cultural Programs Supervisor is responsible for the planning, delivery, and continuous development of cultural programs that reflect Tlingit heritage with integrity, professionalism, and pride. This position works closely with Elders, culture bearers, artists, performers, and operational teams to ensure cultural accuracy, high production quality, and exceptional guest engagement. Key Responsibilities Program Leadership & Development Lead the planning, scheduling, execution, and growth of cultural programs and performances Coordinate theatrical production elements including scripts, sound, lighting, costuming, and staging Facilitate creative workshops to evolve storytelling, choreography, and music rooted in Tlingit culture Collaborate with Elders and culture bearers to ensure respectful, accurate interpretation Develop pre-show, post-show, and on-site storytelling moments that deepen guest connection Team Development & Performance Excellence Recruit, train, schedule, and supervise performers, Cultural Ambassadors, sightseeing guides, and drivers Coach team members in storytelling, stage presence, guest engagement, and cultural interpretation Foster professionalism, confidence, and cultural pride through mentorship and feedback Conduct performance reviews, rehearsals, and ongoing development conversations Operations & Safety Oversee rehearsal and performance logistics and daily cultural programming Ensure safety training, emergency preparedness, and seasonal drills Manage schedules, guest flow, and capacity using FareHarbor and internal systems Maintain inventory of regalia, props, equipment, and cultural materials Guest Experience & Cultural Integrity Deliver welcoming, meaningful, and memorable guest interactions Uphold Icy Strait Point's guiding principles: Best, Authentic, Profitable Model cultural respect, storytelling excellence, and stewardship in every encounter Qualifications Preferred 10 years of experience in Alaska's tourism industry, with emphasis on safety and operations Experience teaching Tlingit culture, history, stories, singing, and dancing Minimum 6 years of staff leadership experience Strong customer service philosophy and practices Ability to deliver tour narration and cultural performance content Proficient in Microsoft Office and adaptable to learning new systems Valid driver's license with a clean driving record High school diploma required; college degree preferred Willing to comply with pre-employment and ongoing drug and alcohol testing Physical & Work Environment Ability to lift up to 25 pounds and stand or walk for extended periods (5+ miles daily) Willingness to live in a remote rural community for a minimum of 7 months per year Comfortable traveling by small plane or ferry Able to work outdoors and travel on gravel roads in varied weather conditions Native Preference & Equal Opportunity Icy Strait Point is a Native-owned and operated enterprise and offers Native Preference under P.O. 93-638 . Applicants must have legal authorization to work in the United States. We are committed to creating a respectful, inclusive, and culturally grounded workplace.

Cultural Programs Supervisor 9 months on, 3 months off paid year round. Icy Strait Point | Hoonah, Alaska Share culture. Lead with purpose. Create experiences that endure. Icy Strait Point is a world-class, Alaska Native-owned destination rooted in Haa Aaní -the ancestral land of the Huna Tlingit people. Built on the site of a historic salmon cannery, Icy Strait Point welcomes guests from around the world while honoring the culture, stories, and way of life that have sustained this community for generations. We are seeking a Cultural Programs Supervisor to lead and evolve our signature cultural experiences, including the Tlingit Cultural Theatrical Show , Hoonah Sightseeing Tours , and other cultural programming. This role blends cultural stewardship, leadership, performance coordination, and operational excellence to deliver meaningful and authentic guest experiences. The Role The Cultural Programs Supervisor is responsible for the planning, delivery, and continuous development of cultural programs that reflect Tlingit heritage with integrity, professionalism, and pride. This position works closely with Elders, culture bearers, artists, performers, and operational teams to ensure cultural accuracy, high production quality, and exceptional guest engagement. Key Responsibilities Program Leadership & Development Lead the planning, scheduling, execution, and growth of cultural programs and performances Coordinate theatrical production elements including scripts, sound, lighting, costuming, and staging Facilitate creative workshops to evolve storytelling, choreography, and music rooted in Tlingit culture Collaborate with Elders and culture bearers to ensure respectful, accurate interpretation Develop pre-show, post-show, and on-site storytelling moments that deepen guest connection Team Development & Performance Excellence Recruit, train, schedule, and supervise performers, Cultural Ambassadors, sightseeing guides, and drivers Coach team members in storytelling, stage presence, guest engagement, and cultural interpretation Foster professionalism, confidence, and cultural pride through mentorship and feedback Conduct performance reviews, rehearsals, and ongoing development conversations Operations & Safety Oversee rehearsal and performance logistics and daily cultural programming Ensure safety training, emergency preparedness, and seasonal drills Manage schedules, guest flow, and capacity using FareHarbor and internal systems Maintain inventory of regalia, props, equipment, and cultural materials Guest Experience & Cultural Integrity Deliver welcoming, meaningful, and memorable guest interactions Uphold Icy Strait Point's guiding principles: Best, Authentic, Profitable Model cultural respect, storytelling excellence, and stewardship in every encounter Qualifications Preferred 10 years of experience in Alaska's tourism industry, with emphasis on safety and operations Experience teaching Tlingit culture, history, stories, singing, and dancing Minimum 6 years of staff leadership experience Strong customer service philosophy and practices Ability to deliver tour narration and cultural performance content Proficient in Microsoft Office and adaptable to learning new systems Valid driver's license with a clean driving record High school diploma required; college degree preferred Willing to comply with pre-employment and ongoing drug and alcohol testing Physical & Work Environment Ability to lift up to 25 pounds and stand or walk for extended periods (5+ miles daily) Willingness to live in a remote rural community for a minimum of 7 months per year Comfortable traveling by small plane or ferry Able to work outdoors and travel on gravel roads in varied weather conditions Native Preference & Equal Opportunity Icy Strait Point is a Native-owned and operated enterprise and offers Native Preference under P.O. 93-638 . Applicants must have legal authorization to work in the United States. We are committed to creating a respectful, inclusive, and culturally grounded workplace.

Lynden Transport is looking for an Operations Supervisor who supervises and coordinates service center activities in local and service center managed area, including the pick-up and delivery and linehaul operations, related paperwork, communications, safety and hazardous materials handling compliance, and customer service activities. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Supervises and is responsible for the efficient off-loading and outbound loading of trailers from and to the service center. Coordinates and helps perform all service center activities. These activities include receiving, loading and delivery of freight, dispatching of service equipment for maintenance, supervision of dock and yard activities, linehaul and pick-up & delivery operations, and completion of required record keeping. May perform these duties personally or through subordinates. Supervises and develops plans for efficient use of materials, equipment and employees. Provides recommendations to management. Implements and enforces company policies. Enforces safety regulations and compliance with governmental regulations regarding proper handling and transporting of hazardous materials. Enforces compliance of the Federal Motor Carrier Safety regulations. Determines work requirements and assigns personnel as needed. Works with employees to analyze work requirements and work conditions to propose and implement changes to increase efficiency and effectiveness. Analyzes and resolves work problems, or assists workers in solving work problems. Helps motivate workers to achieve work goals. Performs customer service activities, such as tracing and reporting to the customer the status of their freight shipments, charges and services performed, and obtaining proof of delivery. Mans and works at the receiving window to greet and to respond to customer requests. Scans and images documents, such as bills of ladings or delivery receipts. Files, copies or otherwise handles correspondence and documents or records as directed. Records, traces, and enters information on company computer system as required. Makes inquiries from computer system. Operates other simple business machines. Maintains details of business transactions or other records as required. Counts, weighs, measures, and records number of units or other data regarding freight moved or handled. Makes calculations in totaling the accounts, determining discounts and computing extensions. Answers telephones and gives information to callers. Dependable and consistent attendance required. QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. High School diploma or equivalent recommended. Experience in the transportation industry preferred. Ability to read and interpret documents such as hazardous materials shipping regulations, safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to present information and respond to questions from managers, customers and the general public. Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, volume, and density. Ability to apply commonsense understanding to carry out instructions in written, oral or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Ability to work with others. Must be able to type and/or use keyboard efficiently. Position requires ability to write and use a keyboard for extended periods. Must be able to lift and/or move up to 50 pounds. Must be able to travel throughout the service center and office facility repeatedly during shift. Must be able to conduct telephone communication. Must be able to sit, stand or walk for extended periods. While performing the duties of this job, the employee occasionally works in outside weather conditions. The employee also may work near moving mechanical parts and may be exposed to fumes or airborne particles and vibration. The noise level in the work environment is usually moderate.

Family Services Supervisor Department: Family Services Employment Status: Full Time Program: Family and Social Services FLSA Status: Exempt Reports To: Family and Social Services Director Schedule: 40 hours/52 weeks Supervises: Family Services Technician, DV/SA Advocate/Visitation Specialist, Family Services Case Worker, Family Services Preservation Worker, DV/SA Services Coordinator, Family Services Advocate Aide/Parenting Resource, Guardianship Case Manager, ICWA Tribal Representative Job Summary The Family Services Supervisor acts in a key supportive leadership role within Kenaitze Indian Tribe whose primary responsibility is the oversight of the Tribe's Family Services programs and staff, including planning program strategies, goals, initiatives and structure in alignment with the Tribe's values and vision. The Family Services Supervisor is responsible for budgetary and performance measures, achievement of goals and strategies, and results of monitoring functions. The Family Services Supervisor will works collaboratively with the Tribe's programs and outside agencies. Essential Functions Responsible for day to day operations of the Family Services programs, to include, operational planning, data collection/interpretation, award and funding compliance, budgets, personnel & records management oversight. Develop procedures for all Family Services programs. Ensure the un'ina (clients) care from intake to discharge is delivered and provide direct service. Assist with program referrals to other internal Tribal services or external community programs. Regularly reviews all cases to ensure quality and adherence to local, state and federal guidelines or regulations. Collaborate with Family Services program employees to identify the needs of the families for education and training and refer as applicable. Ensure the Tribe's representation at essential local, state and federal services meetings and activities. Responsible for customer service and quality assurance in the Family Services programs, and resolution of un'ina concerns. Manage, mentor, train and succession planning for all Family Services program employees. Manage research grant opportunities, the Family Service program budget and approve ReqLogic, work schedules and time on Webclock. It is the intent of this job description to highlight the essential functions of the position; however, it is not an all-inclusive list. The incumbent may be called upon and required to follow or perform other duties and tasks requested by his/her supervisor, consistent with the purpose of the position, department and/or the Kenaitze Indian Tribe's objectives. Working Conditions Lifting Requirements Medium work - Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects. Physical Requirements Stand or Sit (Stationary position) Walk (Move, Traverse) Use hands/fingers to handle or feel (Operate, Activate, Use, Prepare, Inspect, Place, Detect, Position) Climb (stairs/ladders) or balance (Ascend/Descend, Work atop, Traverse) Talk/hear (Communicate, Detect, Converse with, Discern, Convey, Express oneself, Exchange information) See (Detect, Determine, Perceive, Identify, Recognize, Judge, Observe, Inspect, Estimate, Assess) Taste/Smell (Detect, Distinguish, Determine) Repetitive Motion OSHA Categories Category III - Normal routine involves no exposure to blood, body fluid or tissue and as part of their employment, incumbents are not called upon to perform or assist in emergency care or first aid Travel Local In-State Out-of-State Qualifications Education Bachelor's in Social Work, Psychology, Sociology, or other human service related degree or a combination of education and experience may be substituted for a degree Experience Experience working with Department of Public Assistance, and other State and Federal agencies. Two (2) years of experience in managing family and community based programs (DV/SA, Child Welfare and Prevention), and personnel management. Experience in investigations of reports of harm. Experience managing private, state and federal grants; and grant compliance. Experience in budget management. Experience in policy and procedure development and implementation. Experience in public speaking. Preferred Knowledge and experience working with cultural diversities License/Certification Valid Alaska Driver's License and must remain insurable under Kenaitze Indian Tribe's policy. First Aid and CPR certifications, or within 90 days. MANDT certification, or within 90 days. Special Skills The terminology commonly used in human services fields or settings. The resources available to meet the needs of recipients. Critical Incident Reporting, Adult Protective Services, Office of Children's Services reporting. The ability to evaluate needs assessments to meet the needs of the population to be served. The ability to organize, evaluate, and present information orally and in writing. The ability to work with professional and support staff. Conflict resolution and de-escalation skills. Excellent prioritization skills. This position is a Covered Position subject to all requirements of the Alaska Barrier Crimes Act (ABCA) and to the Indian Child Protection and Family Violence Prevention Act, (ICPA). ABCA and ICPA requirements apply and must be complied with at all times in order to remain in the position *Memorandum of Understanding: Serves as documented evidence that the Kenaitze Indian Tribe has expressed the ineligibility of an employee to operate motor vehicles owned, leased or rented by the Kenaitze Indian Tribe, or to operate a personal vehicle on behalf of the Kenaitze Indian Tribe. Job Posted by ApplicantPro

The Service Assurance Manager II role is critical for the success of our Enterprise line of business, with responsibility for owning customer relationships and proactively managing all aspects of customer specific network performance. The role comes into play with the sale of Managed Services to Alaska Communications' customers and is introduced to customers as their advocate and proactive owner within Alaska Communications of their network performance. Requires significant interaction with various internal groups including Sales, Service Delivery, Network Management, Operations, Engineering, etc. Requires leadership in coordinating and facilitating across these various areas to meet customer needs and is expected to be a strong individual contributor. The Service Assurance Manager II typically performs tasks characterized by greater complexity and sensitivity and having more impact to the organization. ESSENTIAL FUNCTIONS Reasonable Accommodations Statement To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. Essential Functions Statement(s) • Ensures the accuracy and completeness of appropriate customer information, including services and circuits' inventory, contact and escalation information, Service Level Agreement information, etc. • Acts as customer's advocate within Alaska Communications and is the proactive owner within Communications of the customer's network performance. • Proactively monitors customer specific network performance. • Creates customer facing network performance reports, and ensures that customer facing web portal is updated per requirements or specifications. • Build and lead staff/teams - Hire and lead a team of staff or multiple teams with background and experience in performance development, evaluations, etc. • Manages customer relationships as it relates to proactively managing the services we provide, and responds to customer issues escalating them within ACS on behalf of the customer. • Prepares and delivers professional presentations to customers using various network management and reporting tools. • Works closely with other departments to ensure the most efficient business process from end to end for delivery of Managed Services. • Ensures all service level agreement metrics are measured and reported in a timely manner at the individual customer level. • Manages project level budgets and resources as well as vendor and internal resources for project execution. • Mentor and coach individuals or teams, develop skills, identify developmental opportunities and invest in building high performing teams. • Other duties as assigned. Education: Bachelor's degree in Engineering (BSE), Business or a closely related field. Degree requirement may be substituted for experience on a year-for-year basis. Experience: Six (6) years of applicable experience. Experience delivering Managed Services to Customers, including driving proactive management approach designed to seek out win-win opportunities for the Customer and Alaska Communications. Experience in documenting processes used in all aspects of Managed Services. Experience in support of business development, sales, product line management, and marketing organizations, customer and executive presentations, and RFP responses. Experience in proactive performance management of communication networks including proactive network performance analysis, customer network performance reporting, configuration management, and web portal services. Equivalent education and training may be substituted for experience on a year to year basis.

Gondola Operator Reports to : Director of Mountain Operations Salary Range : $22 per hour with bonus potential Under the direction of the Director of Mountain Operations is designated to oversee the aerial ropeway operating practices and operating personnel for the purpose of public use. The designated supervisor may delegate some authority to others, but shall oversee the operation and operating personnel of the aerial ropeway, as called for by the owner as part of the operation and maintenance quality assurance plan (per ANSI B-77 1.5.4) All personnel shall use reasonable care while performing their duties. Essential Duties and Responsibilities: · Conduct all activities and decisions according to Icy Strait Point's guiding principles: BAP: Best, Authentic, Profitable · Always keep safety foremost in your mind and actions when on the job. · Oversee practices to ensure that the aerial ropeway is operational and that all operating personnel are trained, equipped, and capable of performing their duties prior to public operation. · Constantly monitoring factors affecting the safe and efficient operation of the gondola system and cabins. o Authorized to discontinue operations of the aerial ropeway due to physical, adverse weather, personnel or other reasons. o Oversee operational procedures and adherence to applicable regulations pertaining to the aerial ropeway. · Recruits, screens, and recommends hires, schedules, evaluates, and initiates disciplinary action of all Gondola Operators. Ensures that they are trained (including in emergency rope evacuation), equipped and fit to perform their duties. Emphasizes the importance of customer service, monitors staff's provision of the same, correcting weaknesses or problems. · Ensure all timecards or pay sheets are reviewed, signed, and submitted in a timely manner. · Periodically review the operator's manual with each new and returning employee; record all training per the ANSI code. · Performs basic trouble shooting of gondola systems and able to record/log faults and bypasses per ANSI code. · When necessary due to personnel understaffing, unexpected absences, or emergencies, may perform the duties of a Gondola Operator or Gondola Attendant; on call during the regular operating season and will assist the Director of Mountain Operations when needed. · Become knowledgeable of the procedures for reporting incidents and obtaining appropriate first aid personnel. · While on duty, communicates with all Gondola Attendants regarding passenger load, all stages of movement, problems, etc.; during cabin operation, focus totally on control center electronics without allowing distractions to occur while maintaining a high level of customer service. · Enforce operational and safety rules; keeps supervisor always informed regarding a condition or occurrence that may adversely affect the safety of the operation; monitors that all signs in the platform area, safety equipment and rope evacuation equipment are in place. · Participates in conducting emergency evacuation under the direction of the Director of Mountain Operations. · Performs other incidental and related duties as required and assigned. Physical Requirements & Work Environment: · Previous experience supervising employees, preferably in a seasonal environment. · Standing on concrete or dirt paths extended periods of time required. · Sitting in operators' station for extended periods of time required. · Perfect sight with or without correction to see screens, equipment, and gondolas in a distance. · Good hearing to hear radio communication in loud environment. · Ability to see the colors green and red. · Willingness to learn gondola operations as we provide training. · Willing to live in a remote, rural community · Comfortable traveling by small plane or ferry to and from a remote setting · Able to walk and drive on gravel roads in inclement weather · Constant movement in/out of gondola cabins up/down up to a 1600 ft. elevation; exposed to inclement weather conditions (rain, wind, snow); constant public interaction and communication; constant exposure to extreme heights; possible exposure to dangerous situations during emergency evacuations. ISP is a non-smoking facility with designated outside-smoking areas. · During emergency evacuations or equipment failure, expected to assist management. · Must be able to hike trails to assist management in various emergencies (e.g., medical, missing persons, etc.) · Must be able to lift and/or move up to 100 lbs. of various equipment/supplies. · ISP is a non-smoking facility with designated outside-smoking areas. Icy Strait Point is a Native-owned and operated enterprise and offers Native Preference under P.L.93-638.

Gondola Operator Reports to : Director of Mountain Operations Salary Range : $22 per hour with bonus potential Under the direction of the Director of Mountain Operations is designated to oversee the aerial ropeway operating practices and operating personnel for the purpose of public use. The designated supervisor may delegate some authority to others, but shall oversee the operation and operating personnel of the aerial ropeway, as called for by the owner as part of the operation and maintenance quality assurance plan (per ANSI B-77 1.5.4) All personnel shall use reasonable care while performing their duties. Essential Duties and Responsibilities: · Conduct all activities and decisions according to Icy Strait Point's guiding principles: BAP: Best, Authentic, Profitable · Always keep safety foremost in your mind and actions when on the job. · Oversee practices to ensure that the aerial ropeway is operational and that all operating personnel are trained, equipped, and capable of performing their duties prior to public operation. · Constantly monitoring factors affecting the safe and efficient operation of the gondola system and cabins. o Authorized to discontinue operations of the aerial ropeway due to physical, adverse weather, personnel or other reasons. o Oversee operational procedures and adherence to applicable regulations pertaining to the aerial ropeway. · Recruits, screens, and recommends hires, schedules, evaluates, and initiates disciplinary action of all Gondola Operators. Ensures that they are trained (including in emergency rope evacuation), equipped and fit to perform their duties. Emphasizes the importance of customer service, monitors staff's provision of the same, correcting weaknesses or problems. · Ensure all timecards or pay sheets are reviewed, signed, and submitted in a timely manner. · Periodically review the operator's manual with each new and returning employee; record all training per the ANSI code. · Performs basic trouble shooting of gondola systems and able to record/log faults and bypasses per ANSI code. · When necessary due to personnel understaffing, unexpected absences, or emergencies, may perform the duties of a Gondola Operator or Gondola Attendant; on call during the regular operating season and will assist the Director of Mountain Operations when needed. · Become knowledgeable of the procedures for reporting incidents and obtaining appropriate first aid personnel. · While on duty, communicates with all Gondola Attendants regarding passenger load, all stages of movement, problems, etc.; during cabin operation, focus totally on control center electronics without allowing distractions to occur while maintaining a high level of customer service. · Enforce operational and safety rules; keeps supervisor always informed regarding a condition or occurrence that may adversely affect the safety of the operation; monitors that all signs in the platform area, safety equipment and rope evacuation equipment are in place. · Participates in conducting emergency evacuation under the direction of the Director of Mountain Operations. · Performs other incidental and related duties as required and assigned. Physical Requirements & Work Environment: · Previous experience supervising employees, preferably in a seasonal environment. · Standing on concrete or dirt paths extended periods of time required. · Sitting in operators' station for extended periods of time required. · Perfect sight with or without correction to see screens, equipment, and gondolas in a distance. · Good hearing to hear radio communication in loud environment. · Ability to see the colors green and red. · Willingness to learn gondola operations as we provide training. · Willing to live in a remote, rural community · Comfortable traveling by small plane or ferry to and from a remote setting · Able to walk and drive on gravel roads in inclement weather · Constant movement in/out of gondola cabins up/down up to a 1600 ft. elevation; exposed to inclement weather conditions (rain, wind, snow); constant public interaction and communication; constant exposure to extreme heights; possible exposure to dangerous situations during emergency evacuations. ISP is a non-smoking facility with designated outside-smoking areas. · During emergency evacuations or equipment failure, expected to assist management. · Must be able to hike trails to assist management in various emergencies (e.g., medical, missing persons, etc.) · Must be able to lift and/or move up to 100 lbs. of various equipment/supplies. · ISP is a non-smoking facility with designated outside-smoking areas. Icy Strait Point is a Native-owned and operated enterprise and offers Native Preference under P.L.93-638.

Lynden Transport is looking for an Operation Supervisor to supervises and coordinate service center activities in local area, including the pick-up and delivery and linehaul operations, related paperwork, communications, safety and hazardous materials handling compliance, and customer service activities. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Supervises and is responsible for the efficient off-loading and outbound loading of trailers from and to the service center. Coordinates and helps perform all service center activities. These activities include receiving, loading and delivery of freight, dispatching of service equipment, supervision of dock and yard activities, linehaul and pick-up & delivery operations, and completion of required record keeping. May perform these duties personally or through subordinates. Supervises and develops plans for efficient use of materials, equipment and employees. Provides recommendations to management. Implements and enforces company policies. Enforces safety regulations and compliance with governmental regulations regarding proper handling and transporting of hazardous materials. Enforces compliance of the Federal Motor Carrier Safety regulations. Determines work requirements and assigns personnel as needed. Works with employees to analyze work requirements and work conditions to propose and implement changes to increase efficiency and effectiveness. Analyzes and resolves work problems, or assists workers in solving work problems. Helps motivate workers to achieve work goals. Performs customer service activities, such as tracing and reporting to the customer the status of their freight shipments, charges and services performed, and obtaining proof of delivery. Mans and works at the receiving window to greet and to respond to customer requests. Scans and images documents, such as bills of ladings or delivery receipts. Files, copies or otherwise handles correspondence and documents or records as directed. Records, traces, and enters information on company computer system as required. Makes inquiries from computer system. Operates other simple business machines. Maintains details of business transactions or other records as required. Counts, weighs, measures, and records number of units or other data regarding freight moved or handled. Makes calculations in totaling the accounts, determining discounts and computing extensions. Answers telephones and gives information to callers. Dependable and consistent attendance required. Work shift start times may vary including afternoons, nights and weekends. Job will be performed at the Anchorage Service Center. QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Bachelor's degree (B.A.) with emphasis on business management or transportation studies from a four-year college or university; or five years related experience and/or training; or equivalent combination of education and experience. Ability to read and interpret documents such as hazardous materials shipping regulations, safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to present information and respond to questions from managers, customers and the general public. Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, volume, and density. Ability to apply commonsense understanding to carry out instructions in written, oral or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Ability to work with others. Must be able to type and/or use keyboard efficiently. Position requires ability to write and use a keyboard for extended periods Must be able to lift and/or move up to 50 pounds. Must be able to travel throughout the service center and office facility repeatedly during shift. Must be able to conduct telephone communication. Must be able to sit, stand or walk for extended periods. While performing the duties of this job, the employee occasionally works in outside weather conditions. The employee also may work near moving mechanical parts and may be exposed to fumes or airborne particles and vibration. The noise level in the work environment is usually moderate.