Service supervisor jobs in Anchorage, AK - 61 jobs

Lynden Transport is looking for an Operation Supervisor to supervises and coordinate service center activities in local area, including the pick-up and delivery and linehaul operations, related paperwork, communications, safety and hazardous materials handling compliance, and customer service activities. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Supervises and is responsible for the efficient off-loading and outbound loading of trailers from and to the service center. Coordinates and helps perform all service center activities. These activities include receiving, loading and delivery of freight, dispatching of service equipment, supervision of dock and yard activities, linehaul and pick-up & delivery operations, and completion of required record keeping. May perform these duties personally or through subordinates. Supervises and develops plans for efficient use of materials, equipment and employees. Provides recommendations to management. Implements and enforces company policies. Enforces safety regulations and compliance with governmental regulations regarding proper handling and transporting of hazardous materials. Enforces compliance of the Federal Motor Carrier Safety regulations. Determines work requirements and assigns personnel as needed. Works with employees to analyze work requirements and work conditions to propose and implement changes to increase efficiency and effectiveness. Analyzes and resolves work problems, or assists workers in solving work problems. Helps motivate workers to achieve work goals. Performs customer service activities, such as tracing and reporting to the customer the status of their freight shipments, charges and services performed, and obtaining proof of delivery. Mans and works at the receiving window to greet and to respond to customer requests. Scans and images documents, such as bills of ladings or delivery receipts. Files, copies or otherwise handles correspondence and documents or records as directed. Records, traces, and enters information on company computer system as required. Makes inquiries from computer system. Operates other simple business machines. Maintains details of business transactions or other records as required. Counts, weighs, measures, and records number of units or other data regarding freight moved or handled. Makes calculations in totaling the accounts, determining discounts and computing extensions. Answers telephones and gives information to callers. Dependable and consistent attendance required. Work shift start times may vary including afternoons, nights and weekends. Job will be performed at the Anchorage Service Center. QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Bachelor's degree (B. A. ) with emphasis on business management or transportation studies from a four-year college or university; or five years related experience and/or training; or equivalent combination of education and experience. Ability to read and interpret documents such as hazardous materials shipping regulations, safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to present information and respond to questions from managers, customers and the general public. Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, volume, and density. Ability to apply commonsense understanding to carry out instructions in written, oral or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Ability to work with others. Must be able to type and/or use keyboard efficiently. Position requires ability to write and use a keyboard for extended periods Must be able to lift and/or move up to 50 pounds. Must be able to travel throughout the service center and office facility repeatedly during shift. Must be able to conduct telephone communication. Must be able to sit, stand or walk for extended periods. While performing the duties of this job, the employee occasionally works in outside weather conditions. The employee also may work near moving mechanical parts and may be exposed to fumes or airborne particles and vibration. The noise level in the work environment is usually moderate.

SummaryThe Senior Manager, MV and HTM Operations acts as the operational leader across the region, partnering with the Market Service Directors, Managers of Service Operations, and Sr. Director Business Operations, to lead initiatives that improve operational efficiency, service delivery, customer satisfaction and financial performance. The Sr. Manager is responsible for coaching and mentoring MV and HTM operations roles within the region, leading USCAN-wide growth and profitability initiatives, and driving operational strategy and execution to meet business goals and achieve service delivery metrics across the region. GE HealthCare is a leading global medical technology and digital solutions innovator. Our purpose is to create a world where healthcare has no limits. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.Job DescriptionEssential Responsibilities: Operations Leadership: Operational service partner to MSDs, partners with MSD to develop operations strategy, action planning and execution for the MV and HTM business Leads cross-functional operations teams in all aspects of performance to drive execution and achievement of business objectives for Applied Purchased Services (APS) Serves as region representative and point of contact/subject matter expert to USCAN for various operational and growth initiatives in the MV and HTM segments Direct manager for MV Service Ops Managers (SOMs) and HTM Service Ops Managers (SOMs) Mentor, coach and develop operational leaders within the region With Region Service Delivery team, drive and develop operational targets and growth initiatives, cost control measures and process improvements Lean Mindset. Support continual improvement of operational infrastructure in support of region goals and objectives Develop and lead operational training and support strategies to ensure a high level of service delivery. Conduct 1:1 with market leaders- coaching/driving operational productivity. Operational Strategy, Efficiency and Rigor: Ownership of APS targets and actions within region and market. Drive action plans at the customer and product/modality level. Drive action upstream with HQ team for sourcing, training, and support for National Contracts and Local Contract Agreements Lead peripherals strategy to efficient customer service and KPIs, with particular focus on injectors, chillers, and UPS products Leads Operational DMS with MSD/MSO/ASLs with specific goals for MV and HTM, including customer and business KPIs such as Open Case Average, Documented Status, PM Compliance, and Total Time to Repair Participate in Business Ops Team Call & Region QMI, Lead Market Team Call, Monthly Business Reviews (MBRs) and Market Huddles Collaborate with the Region VCP Leader to ensure successful implementation of VCP processes & targets for region, support cost to serve initiatives in MV and HTM space Business Optimization & Commercial Outcomes: Aligns market ODS actions with region strategy, tracks and paces ODS progress through weekly rigor and target setting, focus on MV Billable POs and HTM T&M at the site and account level Collaborate with the On Demand Growth Leader to ensure successful implementation of all new initiatives for their market and the region. Partner on ODS through 1:1's with On Demand Service Leaders. Lead and maintain on demand funnel growth through SFDC. Focus areas HTM Upgrade programs and MV UPS and chiller upgrades Provides input to region finance on APS estimates, variances to targets, and operating plans Supports MSD/MSO/ASL on market level APS estimates and actions Partners with MSD on labor actions: site and market level health, MV and HTM training plans, big deal and growth plans Required Qualifications: Bachelor's degree with 7+ years of operational experience in the technical, healthcare or business environment OR 9+ years of operational experience in the technical, healthcare or business environment. Desired Characteristics: Experience in an operations leadership role. 7+ years of healthcare experience Experience leading cross-functional operations teams Strong business acumen, including a strong financial and operational background. Excellent analytical and communication skills with the ability to communicate with employees and customers at all levels. Exceptional interpersonal skills and as a change agent and process-oriented individual Ability to resolve complex issues within functional area and/or area of expertise. Ability to develop and execute priorities and approaches to meet objectives Leading & Relating to Others: Establishes good relationships with customers and staff. Builds wide and effective networks of contacts inside and outside the organization. Relates well to people at all levels. Manages conflict. Shares Expertise: Applies specialist and detailed technical expertise. Develops job knowledge and expertise through continual professional development. Shares expertise and knowledge with others. Uses technology to achieve work objectives. Demonstrates an understanding of different organizational departments and functions. Organizing & Executing: Focuses on customer needs and satisfaction. Sets high standards for quality and quantity. Monitors and maintains quality and productivity. Commercial Thinking: Keeps up to date with competitor information and healthcare market trends. Identifies business opportunities for the organization. Demonstrates financial excellence and awareness of trends. We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership -always with unyielding integrity. Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you'd expect from an organization with global strength and scale, and you'll be surrounded by career opportunities in a culture that fosters care, collaboration, and support. #LI-BI1 #LI-Remote We will not sponsor individuals for employment visas, now or in the future, for this job opening. For U.S. based positions only, the pay range for this position is $118,400.00-$177,600.00 Annual. It is not typical for an individual to be hired at or near the top of the pay range and compensation decisions are dependent on the facts and circumstances of each case. The specific compensation offered to a candidate may be influenced by a variety of factors including skills, qualifications, experience and location. In addition, this position may also be eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). GE HealthCare offers a competitive benefits package, including not but limited to medical, dental, vision, paid time off, a 401(k) plan with employee and company contribution opportunities, life, disability, and accident insurance, and tuition reimbursement.Additional Information GE HealthCare offers a great work environment, professional development, challenging careers, and competitive compensation. GE HealthCare is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. GE HealthCare will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable). While GE HealthCare does not currently require U.S. employees to be vaccinated against COVID-19, some GE HealthCare customers have vaccination mandates that may apply to certain GE HealthCare employees. Relocation Assistance Provided: No

Department Guest Services Employment Type Seasonal - Full Time Location Anchorage Transportation and Guest Services Workplace type Onsite Responsibilities Requirements Benefits About Holland America/Princess Alaska-Yukon Land Operations We're a collaboration of Princess Cruises and Holland America Line, innovators in Alaska tourism and advocates for the environment. We offer guests adventure, comfort, and a variety of lifetime memories-whether sailing past glaciers, cozying up in a wilderness lodge, or spotting a bear from a dome-window rail car. Our teams participate in HAP's sustainability program, aka “Sustain Alaska & the Yukon”, and efforts by actively recycling (where available), reducing waste, and educating guests about our commitment to the environment. We are dedicated to delivering excellent customer service to all guests, coworkers, and vendors and provide a safe workplace for all team members and a safe vacation experience for all guests. HAP is committed to a diverse, equitable, and inclusive work environment. The best way to learn more about all of our roles and opportunities is to connect with us on Facebook and Instagram.

Start a career with First National Bank Alaska, the *Best Place to Work in Alaska* as recognized 10 years in a row by Alaska Business magazine readers. We have an Operations Supervisor Opening - Consider the Next Step in your Career! Operations Supervisors oversee the daily operational integrity and branch functions of the branch to ensure consistent high quality customer service. Job/salary offer would be commensurate with job level and experience: * Operations Supervisor I - $27.50/hour minimum * Operations Supervisor II - $31.00/hour minimum * Operations Supervisor III - DOE Schedule: Monday-Friday, 9:15am-6:15pm; Rotating Saturdays, 1:30am-4:30pm. GENERAL PURPOSE SUMMARY Supervises the daily operational integrity and branch functions of the banks small-to-medium branches, ensuring a consistent high quality customer service experience; trains, coaches, mentors, and supervises Universal Tellers and/or Personal Bankers driving branch deposit retention and growth goals; works closely with the Branch Manager to ensure critical timelines are met; and responsible for the internal controls including financial reporting and compliance and performs the following essential duties and responsibilities: ESSENTIAL DUTIES AND RESPONSIBILITIES Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Promotes consistent and exceptional customer service that enhances customer interactions through coaching and demonstrating a genuine desire to assist and deliver a high level of support that leads to the overall branch experience through coaching, mentoring, and training. * Furthers career development of branch staff by coaching, mentoring, and monitoring the branch training progression of employees. Conducts one on one coaching with direct reports on a regularly scheduled basis to ensure employee engagement. * Engages with the banks customers to build and deepening relationships by promoting all areas of the bank to retain and expand the branches deposit portfolio. * Supervises daily branch operations to comply with bank policy, procedures and banking regulations; ensures delegates have adequate and current compliance training and branch maintains a high satisfactory audit rating or better. Supervisors staff training and best banking practices to prevent regulatory errors. * Serves as a digital expert and has working knowledge of the banks products and services to communicate and demonstrate to customers. Actively works with subject matter experts in all departments of the bank as a team to promote our One Solution approach to relationship building. * Works closely to collaborate as a team with management and personal bankers on prospecting customers to develop new business. * Maintains branch security and minimizes branch losses and/or risk or exposure to losses. * Researches and resolves out of balance conditions, customer discrepancies and errors; ensures consumer complaints are immediately directed to the appropriate person, in accordance with the Bank's Consumer Complaint Policy. * Ensures proper completion of proof and review functions within the branch. * Performs other work-related duties as assigned by branch manager. COMPLIANCE EXPECTATIONS * Ensure business unit's operations comply with bank policy, procedures, and banking regulations (for business unit heads). * Ensure you and your delegates comply with the bank's policies, procedures, laws, and regulations. * Stay up to date on relevant laws and regulations. * Ensure you and your delegates comply with the bank's policies, procedures, laws and regulations. * Maintain customer confidence and protect the bank's operations by you and your delegates identifying and protecting confidential information. SUPERVISORY RESPONSIBILITIES Supervises employees in at least one unit of the branch's Deposit Section. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems; and making recommendations regarding the hiring and terminating of employees. QUALIFICATION REQUIREMENTS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. EDUCATION and/or EXPERIENCE: Minimum: Bachelor's degree in business, accounting, or finance and two years bank operations/deposit experience; or four years related bank operations/deposit experience; or equivalent combination of education/training and experience. Six months in a lead or supervisory capacity. Strong customer service experience. Preferred: Sales Experience. OTHER SKILLS and ABILITIES: Word processing and spreadsheet software experience required. The ability to handle highly confidential information, frequent deadlines, and time constraints required. LANGUAGE SKILLS: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from managers, customers, and the general public. MATHEMATICAL SKILLS: Ability to work with mathematical concepts such as probability and statistical inference. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. REASONING SKILLS: Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and hear. The employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms. The employee is occasionally required to stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 50 pounds. Specific vision ability required by this job includes close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. WORKING CONDITIONS The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually moderate. Some overtime and weekend work may be required.

**Team Lead, Member Services** Exempt/Non-Exempt: Exempt Member Services Team Leads are responsible for ensuring we deliver superior service to all members who contact RxBenefits by creating and supporting a performance-based culture that is focused on service. The Team Lead supervises hiring, ensuring effective training, ongoing monitoring and development of representatives, evaluations, and any disciplinary actions of member services representatives with a constant focus on developing a highly engaged, performance-driven team, rooted in the superior service experience of every caller. _Essential Job Responsibilities Include:_ + Supervise, plan, and manage functions related to Call Center work area. Oversee and direct the day-to-day activities of telephone operators and call center agents + Build and maintain a performance-driven culture + Attend meetings in place of Manager to represent Member Services Department as needed + Supervise hiring, ensure effective training, maintain ongoing monitoring and QA, performance evaluations and any disciplinary actions of member services representatives + Support Workforce Management (WFM) activities to fully leverage staffing to maximize Customer Experience and all related service level metrics and KPIs - including regular observation of real-time dashboards to identify and resolve any call-center or MSR-level performance issues + Review, analyze, and apply all regular reports provided from Operations to determine any actions required to maximize call center and MSR efficiencies and successes + Utilize reports from Operation analysts to conduct performance monitoring, career path progress, monthly one-on-ones, and yearly performance evaluation of all team members to improve efficiency + Identify and aggregate any knowledge and performance gaps within the team to be included in training functions & knowledge base resources + De-escalate and resolve supervisory level member escalations (3rd level) and complaints and provide guidance and feedback to staff as needed + Investigate and provide feedback on issues assigned by Manager or Account Management team + Communicate with IT Department to assist in resolving Rep connectivity issues that can affect performance related to availability, phone coverage, and department performance guarantees + Act as a source of information and answer operator/agents questions, assign tasks, follow up and give instructions as necessary to ensure proper guidance and feedback + Develop and perform ongoing reinforcement to keep staff motivated and optimize performance + Carry out supervision, coaching, call monitoring, training, reviewing, and disciplining of all operators/agents + Attend to, monitor, and resolve customer complaints + Carry out performance monitoring, measurement, and evaluation of all operators/agents to improve efficiency + Ensure that team members obtain the appropriate training and support to best apply their knowledge and skills on the job + Perform supervision of timekeeping, QA call monitoring, and corrective/ disciplinary action for all representatives on team + Comply and maintain lists of key and on-call schedules & personnel, and ensure all lists are available to operators for use as required + Prepare and direct scheduling, monitor operators' attendance, schedule shifts & breaks as necessary + Perform other similar or related duties, as assigned, such as updating databases, coordinating activities related to repair and maintenance of equipment, ordering materials and supplies, etc. + Anticipate escalation and take over calls when needed + Ensure adherence to policies for attendance, established procedures, etc. + Keep management informed on issues and problems + Perform other related duties incidental to the work described herein + All other duties as assigned _Required Skills / Experience:_ + Bachelor's degree Education or equivalent work experience + Proven experience as call center supervisor or similar leadership position + Experience in customer service is essential + Exceptional Verbal & written Communication skills + Working knowledge of MS Office + Knowledge of telephone equipment and relevant computer programs + Knowledge of performance evaluation procedures + Outstanding communication and negotiation abilities + A results-oriented approach + Excellent organizational and leadership skills + Ability to work in a fast-paced environment with targeted deadlines + Proficiency in multiple languages is preferred _Based on relevant market data and other factors, the anticipated hiring range for this role is $56,800 - $71,000_ _annually. Final compensation rates will be determined based on various factors, including but not limited to experience, skills, knowledge, and internal equity considerations. This role is also short-term incentive eligible. Incentive amounts will vary by individual and business goals._ _We are committed to fair and equitable compensation practices. The final salary offered to the selected candidate may vary from the posted range due to individual qualifications. Our goal is to ensure that all teammates are compensated fairly and competitively based on their contributions to our organization._ _RxBenefits is also committed to providing best in class benefits to our teammates. We offer a robust total rewards package that includes:_ + _Remote first work environment_ + _Choice of a HDHP or PPO Medical plan, we pay 100% of the premium for the HDHP for you and your eligible family members_ + _Dental, Vision, Short- and Long-Term Disability, and Group Life Insurance that we also pay 100% of premiums (for your family too on Dental and Vision)_ + _Additional buy-up options for Short- and Long-Term Disability and Life Insurance_ + _401(k) with an employer match up to 3.5% available after 60 days_ + _Community Service Day to give back and support what you love in your community_ + _10 company holidays including MLK Day, Juneteenth, and the day after Thanksgiving plus a floating holiday to use as you like_ + _Reimbursements for high-speed internet, we'll send you a computer and monitors to help you do your best work_ + _Tuition Reimbursement for accredited degree programs_ + _Paid New Parent Leave that can be used for adoption or birth_ + _Pet insurance to protect your furbabies_ + _A robust mental health benefit and EAP service through Spring Health to support you when you need it most_ RxBenefits provides equal opportunities for everyone who works for us and everyone who applies to join our team, without regard to sex or gender, gender identity, gender expression, age, race, religious creed, color, national origin, ancestry, pregnancy, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, any service, past, present, or future, in the uniformed services of the United States (military or veteran status), or any other consideration protected by federal, state, or local law.

The University of Alaska Anchorage, Division of Campus Services, seeks a Conversion Supervisor to oversee arena conversions of the Alaska Airlines Center (AAC). The AAC is a stunning 196,000 square foot facility that seats up to 5,000 spectators in the main arena and is a cornerstone of UAA's Anchorage campus. We're looking for a dynamic leader who can thrive in a fast-paced environment and manage multiple tasks effortlessly. If you're someone who excels at both written and verbal communication, and you're flexible about working beyond the usual 9-to-5-whether that's evenings, weekends, or holidays-then we'd love to hear from you. In this role, you'll be steering the ship and ensuring everything runs smoothly, all while adapting to the needs of a busy and evolving workplace. While performing the essential functions of this job, the employee is often asked to multi-task under time limits. This position requires close attention to detail, and accuracy of specified standards including: following simple to complex (more than 3 steps) instructions. Employees in this role will constantly be in leadership role; this requires directing others either verbally or in writing to complete tasks in prescribed time frame. This position also requires constant use of interpersonal skills including: ability to direct/motivate/inform staff and foster collaboration, being able to recognize and resolve conflicts, being able to openly communicate in writing and verbally with clients. While performing the essential functions of the job, the employee frequently operates a computer and other office devices such telephones, copy machines, fax machines, etc.; occasionally moves about inside the office to access storage areas, cabinets and office machinery; constantly moves about the arena and event sites before, during and after events to service clients and supervise staff; constantly communicates via telephone, email and in-person with others to exchange accurate information. The duties of this position are performed indoors and occasionally outdoors in the weather conditions prevalent at the time. The noise level in the work environments is usually moderate to loud during events and minimal during non-event times. Minimum Qualifications: Associate's degree and two years progressively responsible experience related to the program specialty, or an equivalent combination of training and experience. Forklift and aerial lift certifications may be required within the first 6 months of employment Experience with facility coordination and direct employee supervision is preferred. Bachelor's degree in business, facility management, or other related field is preferred. FERPA certification or certification completion within 30 days of the job start date. Title IX certification or certification completion within 30 days of the job start date. Behavior Based Safety (BBS) certification or certification completion within 30 days of the job start date. Workplace Harassment Prevention certification or certification completion within 30 days of the job start date. Position Details: This position is located on the University of Alaska campus in Anchorage. This is a term-funded, full-time, non-exempt staff position complete with both a competitive salary and full employee benefits package. UA provides a generous compensation package that includes retirement options, annual leave, 12 paid holidays per year, tuition waivers for employees and family members, and affordable medical, dental and vision care coverage. New hires will be placed on the UA Staff Salary Schedule, Grade 78, based on education and experience. Applications will be reviewed on a rolling basis until a successful candidate is identified. Review of application materials will begin immediately. Search and selection procedures will be closed when a sufficient and viable number of qualified candidates have been identified. Please attach a cover letter, resume, and contact information for at least three professional references. References must include a current or recent supervisor. This position is a term-funded position and is reviewed annually for contract renewal at the University's discretion. *To be eligible for this position, applicants must be legally authorized to work in the United States without restriction. Applicants who now or may in the future require visa sponsorship to work in the United States are not eligible. The University of Alaska (UA) is responsible for providing reasonable accommodations to individuals with disabilities throughout the applicant screening process. If you need assistance in completing this application or during any phase of the interview process, please contact UA Human Resources by phone at ************. UA is an affirmative action/equal opportunity employer, educational institution and provider and prohibits illegal discrimination against any individual: ********************************* The successful applicant is required to complete a background check. Any offer of employment is contingent on the background check. Your application for employment with the University of Alaska is subject to public disclosure under the Alaska Public Records Act. If you have any questions regarding this position, please contact Brandon Mckinney, Operations Manager, at ********************* or ************. All employees at the University of Alaska are expected to uphold the highest standards of ethics and professionalism when conducting or engaged in university business. * Each university within the University of Alaska system publishes an Annual Security and Fire Safety Report which contains information regarding campus safety and security including topics such as: campus law enforcement authority; crime reporting policies; campus alerts (Timely Warnings and Emergency Notifications); fire safety policies and procedures; programs to prevent dating violence, domestic violence, sexual assault and stalking; the procedures the University will follow when one of these crimes is reported; and other matters of importance related to security on campus. The report also contains information about crime statistics for the three most recent calendar years concerning reported crimes that occurred on campus; in On-Campus Student Housing Facilities; in Noncampus buildings or property owned or controlled by the University or a recognized student organization; and on public property within, or immediately adjacent to and accessible from, the campus. The report also contains fire statistics for any fires occurring in an On-Campus Student Housing Facility during the three most recent calendar years. Access to the reports is available at: UAA: (Addresses Anchorage campus, Aviation Technology Complex, JBER - Elmendorf Extension, JBER - Richardson Extension, Kenai Peninsula College - Kachemak Bay campus, Kenai Peninsula College - Kenai River campus, Kodiak College, Kodiak High School Extension, Matanuska-Susitna College, Prince William Sound College, and Prince William Sound College - Cordova Extension) Online: ******************************************* Request a paper copy in person: UAA Police Department Office at Room 114 of Eugene Short Hall on the Anchorage campus / UAA Dean of Students Office at Room 122 of Rasmuson Hall on the Anchorage campus. Request a paper copy by mail: ************ or ********************* / ************ or uaa_*************************. UAF: (Addresses Fairbanks Campus, Bristol Bay Campus, Chukchi Campus, Community and Technical College, Kasitsna Bay Campus, Seward Marine Center, Tok Campus, Kuskokwim Campus, and Northwest Campus) Online: ***************************************** Request a paper copy in person: UAF Office of Rights, Compliance and Accountability on the 3rd Floor of Constitution Hall. Request a paper copy by mail: ************ or *******************. UAS: (Addresses the Juneau Auke Bay Campus, Juneau Technical Education Center, Sitka Campus, & Ketchikan Campus) Online: ********************************************************************** Request a paper copy in person: Hendrickson Building, Suite 202 on the Juneau campus. Request a paper copy by mail: ************ or emailing ********************.

Responsive recruiter Benefits: 401(k) 401(k) matching Competitive salary Dental insurance Health insurance Paid time off Training & development Vision insurance Are you interested in being a part of a team that helps to save lives? If that's you, you are in the right place! We offer a competitive salary and our laboratory will be expanding to include Donor Testing and a Reference Service Lab. BLOOD BANK OF ALASKA POSITION DESCRIPTION Position Title: Laboratory Services Manager Department: Product Quality Control LaboratoryReports To: Director of Laboratory Services Position(s) Supervised: Laboratory Technicians POSITION SUMMARYThe QC Laboratory Services Manager is responsible, under the general direction of the Director of Laboratory Services for oversight of daily laboratory operations ensuring that laboratory product QC and donor test results meet CLIA, AABB and FDA compliance standards/regulations for the manufacture of blood products. The Laboratory Services Manager is responsible for direct oversight of laboratory personnel. SUPERVISORY KNOWLEDGE, SKILLS AND ABILITIES (Other duties may be assigned) 1. Must be able to work independently with little or no supervision.2. Must possess good organization skills with the ability to multitask.3. Documentation must be legible, complete, and accurate.4. Proficient in Word and Excel or comparable word processing and database/spreadsheet software.5. Ability to identify needed changes in procedures, practices, goals and direction or structure of the department. Ability to promote and implement these changes effectively in a timely manner.6. Ability to work with others to achieve departmental and organization goals and objectives.7. Ability to work effectively to improve the skills of employees by providing clear, specific and helpful performance feedback and effective coaching and mentoring.8. Ability to act honestly and with integrity, showing respect for laws, the rights of others, and Blood Bank of Alaska mission.9. Ability to adapt to various situations, to work effectively with a variety of individuals and groups, to understand and appreciate different and opposing perspectives of an issue, and to adapt one's approach as the requirements of the organization/department change.10. Ability to motivate employees.11. Retain subject matter expertise in field or profession ESSENTIAL DUTIES AND RESPONSIBILITIES (Other duties may be assigned) 1. Oversee and manage the daily workflow of the laboratory.2. Maintain competency to perform laboratory processes and procedures to ensure adequate laboratory coverage as needed. Must meet qualifications of MT or MLS.3. Assist in performance of lot release.4. Schedule laboratory staff to include on-call schedule and coordination of stem cell laboratory staff coverage.5. Responsible for completion of performance evaluation and disciplinary review for laboratory staff. Utilize support departments as required.6. Responsible for competency evaluations of staff. Ensure these are completed in a timely manner.7. Review of timesheets for applicable staff. Resolve discrepancies in a timely manner.8. Make employee safety and well-being a priority at all times.9. Performs investigation and review of occurrences and biological product deviations related to laboratory issues.10. Develops and makes revisions to laboratory Standard Operating Policies and Procedures as needed. Assigned owner/author in BBA's Blood Establishment Computer System (BECS) for laboratory SOPs.11. Oversees receipt of TAD, TRALI and BD reports and initial notification of in date product recall/quarantine/discard. Notifies QA and Q & LB of reports.12. Plans, writes and validates new or revised QC/equipment/maintenance procedures and processes. Works with Laboratory Services Director and appropriate management/project team to coordinate activities. Assigns and oversees validation tasks to laboratory technicians as appropriate.13. Oversight of laboratory equipment QC and maintenance schedule to ensure that equipment is functioning properly and QC/maintenance is performed on time. Reviews applicable QC and maintenance records.14. Ensures that proficiency testing for laboratory is ordered, assigned to staff on rotating schedule, performed and submitted on time and records reviewed.15. Responsible for oversight of blood product quality control assuring that QC activities are performed in a timely manner and meets regulatory requirements for manufacture of blood products. Reviews end of month results and initiates appropriate investigations of nonconforming products.16. Works as part of the BBA Project Team including applicable laboratory computer software (Mediware) changes as assigned.17. Acts as BBA liaison for UAA medical laboratory technology student rotations.18. Interfaces with vendors, contracted service providers and hospital customers as required.Assists Director of Laboratory Services with additional duties as assigned.Ability to adjust to changes in schedule. Position may include extended time and/or weekends. Compliance support duties may include but not limited to:1. Perform Copyholder responsibilities in BBA's Blood Establishment Computer System (BECS).2. Assist with validation processes on equipment and procedures as assigned.3. Work within scope of position to investigate and resolve any problems with procedures or processes. Appropriately notifies and consults with Laboratory Services management and Medical Director of problems.4. Assist in other departmental compliance related support duties as directed by Laboratory Services management. CUSTOMER INTERACTION Must maintain a high standard for conscientious, courteous, and enthusiastic service to internal and external customers, and the public in general. Must make customer's needs a high priority in face-to-face or telephone contact. Must consistently deliver service in a timely, accurate, professional and friendly manner. Demonstrates knowledge and understanding of donor/patient privacy rights. QUALIFICATION REQUIREMENTS To perform this job successfully, each essential duty (as listed above) must be performed satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. GENERAL KNOWLEDGE, SKILLS & ABILITIES Strong interpersonal and communication skills. Act honestly and with integrity, showing respect for laws, the rights of others, and Blood Bank of Alaska mission. Demonstrate GDP, GLP and GMP. Ability to foster a working environment conducive to excellent customer service. Strict attention to details. Ability to problem solve and use critical thinking to make quality decisions. Knowledge of general safety and quality assurance procedures. Maintain donor and patient confidentiality. Strong writing and computer skills. Ability to instruct and train on a continuous basis. Meet physical demands necessary for effective job performance; must be able to lift heavy boxes (up to 50 lbs.) EDUCATIONBachelor's degree in medical technology, medical laboratory, chemical, clinical, physical or biological sciences; or Associate degree in chemical, clinical, physical or biological science or Associate's degree in chemical, physical or biological science or medical laboratory with MT/MLS certification. May consider other candidates with previous experience in a similar laboratory environment. EXPERIENCE Previous work experience in a blood bank/donor center laboratory preferred. Lab training or experience, or both both along with at least 2 years supervisory laboratory experience. CERTIFICATES, LICENSES, ETC. MT/MLS or MLT or equivalent certification preferred. WORK ENVIRONMENT Potential hazard due to exposure to blood or other potentially infectious materials. The Blood Bank of Alaska follows OSHA Bloodborne Pathogens Standards in the workplace. Standing and walking for prolonged period of time can be required. Blood Bank of Alaska is a family of over one hundred dedicated staff from various backgrounds and expertise. Our focus on innovation and donor satisfaction is at the core of everything we do. Blood Bank of Alaska is more than just a blood center. It is home to a talented team of professionals. BBA strives to provide benefits beyond a salary because our employees are essential to our success. For more than 60 years, Blood Bank of Alaska has been at the forefront of Alaska healthcare ensuring that medical facilities across the state have a safe and adequate blood supply. More than 2,000 volunteer blood donors visit a BBA blood center every month in order to supply blood in case of accidents, trauma, heart surgery and treatment of diseases such as cancer. Blood Bank of Alaska collected 682 units the first year of operation in 1962 and we now collect over 20,000 units a year and ship those units thousands of miles throughout the state from Barrow to Juneau. Benefits Health InsuranceEach year, you have the opportunity to choose the health and insurance benefits that are right for you and your family. You have choices in these areas:· Medical· Dental· Vision· Life Insurance· Disability Insurance· Health Savings AccountWellnessYour health matters to us. BBA provides a comprehensive wellness program that will help you improve your health, achieve your individual goals, and make wellness a part of everyday life for you and your family.RetirementBlood Bank of Alaska provides retirement benefits designed to help you achieve your future retirement goals:· 401(k) plan: a savings plan with matching contributions from BBAWork/Life BenefitsWe believe that work is important, but balance is essential. BBA provides several programs designed to help achieve this balance for our team members:· Paid Annual Leave· Educational Assistance· Employee Assistance Programs· Service Awards· Employee Discounts on Cell Phones (Other Items As Available) ACCESS MRFS BBA is an equal opportunity employer. Qualified applicants are considered for employment without regard to race, color, religion, national origin, age, disability, marital/veteran status or any other legally protected status. Those individuals seeking assistance in the recruitment process are strongly encouraged to contact our Human Resource Department.

Job DescriptionBenefits: 401(k) 401(k) matching Competitive salary Dental insurance Health insurance Paid time off Training & development Vision insurance Are you interested in being a part of a team that helps to save lives? If that's you, you are in the right place! We offer a competitive salary and our laboratory will be expanding to include Donor Testing and a Reference Service Lab. BLOOD BANK OF ALASKA POSITION DESCRIPTION Position Title: Laboratory Services Manager Department: Product Quality Control Laboratory Reports To: Director of Laboratory Services Position(s) Supervised: Laboratory Technicians POSITION SUMMARY The QC Laboratory Services Manager is responsible, under the general direction of the Director of Laboratory Services for oversight of daily laboratory operations ensuring that laboratory product QC and donor test results meet CLIA, AABB and FDA compliance standards/regulations for the manufacture of blood products. The Laboratory Services Manager is responsible for direct oversight of laboratory personnel. SUPERVISORY KNOWLEDGE, SKILLS AND ABILITIES (Other duties may be assigned) 1. Must be able to work independently with little or no supervision. 2. Must possess good organization skills with the ability to multitask. 3. Documentation must be legible, complete, and accurate. 4. Proficient in Word and Excel or comparable word processing and database/spreadsheet software. 5. Ability to identify needed changes in procedures, practices, goals and direction or structure of the department. Ability to promote and implement these changes effectively in a timely manner. 6. Ability to work with others to achieve departmental and organization goals and objectives. 7. Ability to work effectively to improve the skills of employees by providing clear, specific and helpful performance feedback and effective coaching and mentoring. 8. Ability to act honestly and with integrity, showing respect for laws, the rights of others, and Blood Bank of Alaska mission. 9. Ability to adapt to various situations, to work effectively with a variety of individuals and groups, to understand and appreciate different and opposing perspectives of an issue, and to adapt ones approach as the requirements of the organization/department change. 10. Ability to motivate employees. 11. Retain subject matter expertise in field or profession ESSENTIAL DUTIES AND RESPONSIBILITIES (Other duties may be assigned) 1. Oversee and manage the daily workflow of the laboratory. 2. Maintain competency to perform laboratory processes and procedures to ensure adequate laboratory coverage as needed. Must meet qualifications of MT or MLS. 3. Assist in performance of lot release. 4. Schedule laboratory staff to include on-call schedule and coordination of stem cell laboratory staff coverage. 5. Responsible for completion of performance evaluation and disciplinary review for laboratory staff. Utilize support departments as required. 6. Responsible for competency evaluations of staff. Ensure these are completed in a timely manner. 7. Review of timesheets for applicable staff. Resolve discrepancies in a timely manner. 8. Make employee safety and well-being a priority at all times. 9. Performs investigation and review of occurrences and biological product deviations related to laboratory issues. 10. Develops and makes revisions to laboratory Standard Operating Policies and Procedures as needed. Assigned owner/author in BBA's Blood Establishment Computer System (BECS) for laboratory SOPs. 11. Oversees receipt of TAD, TRALI and BD reports and initial notification of in date product recall/quarantine/discard. Notifies QA and Q & LB of reports. 12. Plans, writes and validates new or revised QC/equipment/maintenance procedures and processes. Works with Laboratory Services Director and appropriate management/project team to coordinate activities. Assigns and oversees validation tasks to laboratory technicians as appropriate. 13. Oversight of laboratory equipment QC and maintenance schedule to ensure that equipment is functioning properly and QC/maintenance is performed on time. Reviews applicable QC and maintenance records. 14. Ensures that proficiency testing for laboratory is ordered, assigned to staff on rotating schedule, performed and submitted on time and records reviewed. 15. Responsible for oversight of blood product quality control assuring that QC activities are performed in a timely manner and meets regulatory requirements for manufacture of blood products. Reviews end of month results and initiates appropriate investigations of nonconforming products. 16. Works as part of the BBA Project Team including applicable laboratory computer software (Mediware) changes as assigned. 17. Acts as BBA liaison for UAA medical laboratory technology student rotations. 18. Interfaces with vendors, contracted service providers and hospital customers as required. Assists Director of Laboratory Services with additional duties as assigned. Ability to adjust to changes in schedule. Position may include extended time and/or weekends. Compliance support duties may include but not limited to: 1. Perform Copyholder responsibilities in BBA's Blood Establishment Computer System (BECS). 2. Assist with validation processes on equipment and procedures as assigned. 3. Work within scope of position to investigate and resolve any problems with procedures or processes. Appropriately notifies and consults with Laboratory Services management and Medical Director of problems. 4. Assist in other departmental compliance related support duties as directed by Laboratory Services management. CUSTOMER INTERACTION Must maintain a high standard for conscientious, courteous, and enthusiastic service to internal and external customers, and the public in general. Must make customers needs a high priority in face-to-face or telephone contact. Must consistently deliver service in a timely, accurate, professional and friendly manner. Demonstrates knowledge and understanding of donor/patient privacy rights. QUALIFICATION REQUIREMENTS To perform this job successfully, each essential duty (as listed above) must be performed satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. GENERAL KNOWLEDGE, SKILLS & ABILITIES Strong interpersonal and communication skills. Act honestly and with integrity, showing respect for laws, the rights of others, and Blood Bank of Alaska mission. Demonstrate GDP, GLP and GMP. Ability to foster a working environment conducive to excellent customer service. Strict attention to details. Ability to problem solve and use critical thinking to make quality decisions. Knowledge of general safety and quality assurance procedures. Maintain donor and patient confidentiality. Strong writing and computer skills. Ability to instruct and train on a continuous basis. Meet physical demands necessary for effective job performance; must be able to lift heavy boxes (up to 50 lbs.) EDUCATION Bachelors degree in medical technology, medical laboratory, chemical, clinical, physical or biological sciences; or Associate degree in chemical, clinical, physical or biological science or Associates degree in chemical, physical or biological science or medical laboratory with MT/MLS certification. May consider other candidates with previous experience in a similar laboratory environment. EXPERIENCE Previous work experience in a blood bank/donor center laboratory preferred. Lab training or experience, or both both along with at least 2 years supervisory laboratory experience. CERTIFICATES, LICENSES, ETC. MT/MLS or MLT or equivalent certification preferred. WORK ENVIRONMENT Potential hazard due to exposure to blood or other potentially infectious materials. The Blood Bank of Alaska follows OSHA Bloodborne Pathogens Standards in the workplace. Standing and walking for prolonged period of time can be required.

We are seeking a Geotechnical Services Manager to lead and grow our Geotechnical Engineering and Materials Testing services in Alaska. This role offers the opportunity to shape technical direction, mentor and develop a high-performing team, and deliver complex geotechnical solutions on projects that directly impact communities across the state. As Geotechnical Services Manager, you will have responsibility for technical excellence, staff development, client relationships, and department performance, while remaining hands-on with challenging geotechnical and construction-related work. This is an ideal role for a geotechnical professional who enjoys both leadership and technical engagement in a fast-paced, collaborative environment. Roles and Responsibilities Lead the Geotechnical Engineering and Materials Testing groups, ensuring technical quality, effective staffing, and on-time delivery Develop proposals, scopes, and cost estimates aligned with resources, risk, and client needs Plan and manage department workload and key project milestones Provide technical leadership through project involvement, deliverable review, and client coordination Recruit, mentor, and develop staff while fostering a strong, collaborative team culture Manage department performance, including utilization, billing, collections, and profitability Identify and manage project risks to support successful outcomes Promote consistent quality standards and continuous improvement HDL's projects span urban, rural, and remote regions throughout Alaska. This role offers exposure to a wide range of geotechnical conditions and project types, with occasional travel to support field work and project teams. It is well-suited for a leader who enjoys hands-on problem solving and the unique challenges of engineering in Alaska. Required Qualifications Licensed Professional Civil Engineer (Alaska PE preferred) Minimum of 10 years of progressive geotechnical engineering experience Bachelor's degree in Civil Engineering (Master's preferred) Strong communication skills and the ability to collaborate effectively with clients and multidisciplinary teams Desired Qualifications Broad geotechnical engineering experience across foundations, slope stability, groundwater, and earthwork materials Experience with arctic and subarctic design conditions Proficiency with subsurface exploration methods, field instrumentation, and geotechnical data interpretation Experience with deep foundations, including pile design and pile testing Knowledge of borrow and quarry source investigations and material handling Familiarity with soil, concrete, and asphalt testing procedures and construction materials testing methodologies Essential Job Functions Lead and oversee geotechnical and geological analyses, including subsurface investigations, data interpretation, and development of design recommendations Manage staff, subconsultants, and supporting studies to ensure coordinated, high-quality technical work Serve as a technical specialist and/or project manager, making decisions on significant engineering procedures and design approaches Plan, manage, and participate in field work for geotechnical and geological studies for public agency and private-sector clients Interface effectively with clients, design teams, agencies, and the public Prepare, review, and approve technical reports, analyses, and design recommendations Critically review testing results, work plans, submittals, pay estimates, schedules, and related project documents Travel throughout Alaska and work onsite with project teams as needed Work Environment This position involves a combination of office and field work. Field assignments require knowledge of construction safety practices, including traffic control and airfield safety procedures. Work may occur outdoors in inclement weather and may require lifting up to 60 pounds unassisted. The role may also involve standing, walking, climbing, kneeling, crouching, and reaching. Office work routinely involves use of standard office equipment such as computers, phones, and photocopiers. About HDL HDL Engineering Consultants, LLC is a full-service, multi-disciplinary firm with a talented team and an unwavering commitment to our core values: integrity, teamwork, quality, respect, and positivity. We provide innovative infrastructure solutions while fostering a culture of collaboration, learning, and professional growth. We offer competitive salaries, excellent benefits, and the opportunity to work on meaningful projects that make a lasting impact on Alaska's communities. If you're passionate about construction and want to contribute to building Alaska, HDL is the place for you. How to Apply Ready to join the HDL team? Visit ***************** to complete our online application. You may also attach your resume and send it to ******************. Equal Opportunity Employer

Job Description RESPONSIBILITIES • Monitors and oversees facility operations for a large biotech site. • Troubleshoots and performs repairs on system issues involving electronic, electrical, pneumatic, hydraulic, and mechanical devices, Johnson Controls Metasys BMS, utility, and water systems. • Supervisor in charge of facility housekeeping staff for second shift. • Generates work orders in SAP, participates in site emergency response and Hazmat activities. Novartis Pharmaceuticals 01 Sep 2005 - 01 May 2014 ENGINEERING TECHNICIAN 1216 5th Avenue New York NY , 10029 OK to contact this employer? - No RESPONSIBILITIES • Repaired, maintained, and calibrated pharmaceutical manufacturing, production and packaging equipment. • Experienced with calibrations, instrumentation, process control systems, Honeywell, Andover, DDC/BMS HVAC systems, USP water systems, Werum Object Management CMMS. • Automation skills in PLCs; Allen Bradley PLC 5, SLC 500, Logix 5000, MicroLogix, CompactLogix, etc. PLCs and PowerFlex drives. • Familiar with pharmaceutical procedures, cGMPs, FDA regulated, clean zone work environments.

Noon Duty/Crossing Guard/School Based Temporary Date Available: 08/11/2025 Additional Information: Show/Hide Would you like to support your neighborhood schools? Anchorage School District is hiring school based temporary positions. These positions work limited hours and schedules but provide much needed support. Potential positions are: Noon Duties: $15.00 per hour Noon duties supervise and assist sudents during the lunch hour, in hallways, classrooms, and on the playground to ensure safety and observance of school procedures. Work is generally performed between 11:00 AM and 1:00 PM. Crossing Guards: $15.00 per hour Crossing guards direct and regulate the flow of traffic so that school children can cross the street safely before and after school. Work is generally performed in the morning and/or afternoon (before/after school). Temporary School Attendants: $13.00 per hour Temporary school attendants provide support to students and staff as directed by the school principal. The Bartlett High area includes the following schools: Begich Middle, Chester Valley, Creekside, Muldoon, Ptarmigan, Scenic Park, and Susitna. The Dimond High area includes the following schools: Bayshore, Campbell, Chinook, Gladys Wood, Kincaid, and Sand Lake. The Eagle River area includes the following schools: Alpenglow, Birchwood ABC, Chugiak Elementary, Eagle Academy Charter, Eagle River Elementary, Fire Lake, Homestead, and Ravenwood. The Bettye Davis East High area includes the following schools: Airport Heights, Alaska Native Charter, Baxter, College Gate, Highland Academy Charter, Lake Otis, Mountain View, Nunaka Valley, Polaris K-12, Rogers Park, Russian Jack, Tudor, Tyson, Williwaw, and Wonder Park. The JBER area includes the following schools: Aurora, Orion, and Ursa Minor. The Service High area includes the following schools: Bowman, Kasuun, Northern Lights ABC, O'Malley, Rilke Schule, Spring Hill, Taku, and Trailside. The South High area includes the following schools: Bear Valley, Girdwood K-8, Huffman, Klatt, Ocean View, and Rabbit Creek. The West High area includes the following schools: Chugach Optional, Denali Montessori, Etheldra Davis Fairview, Government Hill, Inlet View, Lake Hood, North Star, Northwood, Turnagain, and Willow Crest. Attachment(s): * Crossing Guard .pdf * Noon Duty Job Description.pdf

Sign-on bonus available for external applicants! Contact us today to learn more! The Branch Team Lead exists in any size branch. Under minimal supervision, the Branch Team Lead performs a wide variety of complex duties related to handling member transactions such as: receiving and disbursing funds, posting deposits, loan and VISA payments, making account transfers, making cash advances, recommending other products and services, performing all types of withdrawals, account maintenance, and opening all deposit account types (including business services accounts). The Branch Team Lead (BTL) is responsible for cross-selling all credit union products and services, and meeting minimum referral standards (core/non-core products and services), including Investment Services, first mortgages, insurance products and AUTOLAND (Car Buying Service). Also insures that the Relationship Specialist staff that they supervise meets the minimum referral standards. The Branch Team Lead is expected to lead morning sales huddles and evening debriefs of sales results. The Branch Team Lead is comprehensively cross-trained to handle services such as: issuing temporary cards, re-pinning existing cards, ordering new cards or instant-issue debit cards in the branch, setting up online banking, issuing temporary checks, retrieving copy images of checks, and performing account allocations according to a member request. The Branch Team Lead maintains records of cash advances, and balances all of the above including a daily cash drawer. The Branch Team Lead ensures member transactions are processed in an accurate and timely manner to make sure that Credit Union member service goals are achieved. The Branch Team Lead may also be called upon to assist with training new RS I and II, assist with daily balancing, and branch fine cash count. Additionally, the Branch Team Lead is responsible for staff scheduling, approvals and overrides of transactions, and vault duties such as selling and ordering cash and coin, and may be asked for input to the performance review process for RS I and II. The position is also responsible for approving checks, large deposits or other items not within the RS I and II limits. The Branch Team Lead performs all functions of the RS I and II proficiently in addition to having the authority to open and/or close a branch. The value the Branch Team Lead adds to the organization is: it allows for immediate approval authority, performs overrides for RS and other frontline staff, allows personalized service and provides opportunities to conduct needs-based sales using referrals of other credit union products and services that support various production goals. Responsibilities: Performs all RS duties: account maintenance, receiving and disbursing funds, posting deposits and loan payments, transfers, cash advances, and all types of withdrawals (cash and checks), cash balancing. Assists the Branch in achieving Sales goals through cross-selling and referrals, both personally and by training and coaching the RS staff. Is also expected to lead morning sales huddles and evening sales results debriefs. Insuring that they and their RS staff achieve minimum referral standards. Performs a wide variety of account maintenance such as change of address and name changes. Required to complete monthly compliance training and all other credit union training offered to RS. Completes the Branch Team Lead Checklist. Balances cash drawer. Assists with vault transactions, performs scheduling, overrides and approvals, signature guarantees, sells and orders cash and coin. Opens all deposit account types (including business service accounts), processing Harland American check orders and issuing of temporary checks. Processes plastic card services such as issuing temporary cards, repining existing cards and ordering new cards. Conducts all daily, weekly, monthly, and quarterly operational, transactional and fraud audits and submits final reports to branch management. Open and/or close Branch in absence of Branch Sales Manager or by Branch operations schedule. Disburse cash if opening Branch, or balance cash drawer if closing Branch. Perform all other required operational and procedural duties. Participate in the selection, advancement, or counseling of the RS staff by providing feedback to the BSM during the interview, performance appraisal and/or disciplinary process. Participate in special projects as directed by Branch management. Support and participate in continuous improvement activities. Represent the Credit Union in a positive and professional manner. Other related duties as assigned. Maintains member and other sensitive information with confidentiality. Treats all co-workers and members with respect Qualifications: 2 years progressive experience in sales and/or operations. 18 months Lead Teller experience Knowledge of cash handling and negotiable items. Knowledge of BSA, Regulation CC, D, E and all other pertinent regulations. Comprehensive knowledge of all deposit and loan products and all services. Knowledge of all applicable Federal, State and NCUA regulations. Demonstrated ability to operate office machines to include 10-key and PC. Demonstrated ability to follow written and verbal instructions. Excellent cash balancing record. Excellent verbal and written communication skills, problem solving, member service, and organizational skills. Attention to detail. Demonstrated ability to provide leadership and guidance, and work as a team member of a diverse group. Must present a professional demeanor Computer Literate Knowledge of Outlook and be able to compute interest on savings, loans, and certificates. Capable of working under pressure and with frequent interruptions Be able to demonstrate use of sound judgment (check holds, member concerns, basic employee issues, scheduling conflicts, etc.). Be able to multi-task. Completion of STAR Program for Deposit Services Education: High School or Equivalent Website: nuvisionfederal.com/careers Benefits: Medical Dental Vision Life Insurance Flexible Spending Account 401(k) Matching Paid Time Off Training Provided Tuition Reimbursement Covid-19 Precaution(s): Remote Interview Process (some positions vary) In-Person Interview required for Front-Line Positions Social Distancing and Mask Guidelines in place

The Service Assurance Manager II role is critical for the success of our Enterprise line of business, with responsibility for owning customer relationships and proactively managing all aspects of customer specific network performance. The role comes into play with the sale of Managed Services to Alaska Communications' customers and is introduced to customers as their advocate and proactive owner within Alaska Communications of their network performance. Requires significant interaction with various internal groups including Sales, Service Delivery, Network Management, Operations, Engineering, etc. Requires leadership in coordinating and facilitating across these various areas to meet customer needs and is expected to be a strong individual contributor. The Service Assurance Manager II typically performs tasks characterized by greater complexity and sensitivity and having more impact to the organization. ESSENTIAL FUNCTIONS Reasonable Accommodations Statement To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. Essential Functions Statement(s) • Ensures the accuracy and completeness of appropriate customer information, including services and circuits' inventory, contact and escalation information, Service Level Agreement information, etc. • Acts as customer's advocate within Alaska Communications and is the proactive owner within Communications of the customer's network performance. • Proactively monitors customer specific network performance. • Creates customer facing network performance reports, and ensures that customer facing web portal is updated per requirements or specifications. • Build and lead staff/teams - Hire and lead a team of staff or multiple teams with background and experience in performance development, evaluations, etc. • Manages customer relationships as it relates to proactively managing the services we provide, and responds to customer issues escalating them within ACS on behalf of the customer. • Prepares and delivers professional presentations to customers using various network management and reporting tools. • Works closely with other departments to ensure the most efficient business process from end to end for delivery of Managed Services. • Ensures all service level agreement metrics are measured and reported in a timely manner at the individual customer level. • Manages project level budgets and resources as well as vendor and internal resources for project execution. • Mentor and coach individuals or teams, develop skills, identify developmental opportunities and invest in building high performing teams. • Other duties as assigned. Education: Bachelor's degree in Engineering (BSE), Business or a closely related field. Degree requirement may be substituted for experience on a year-for-year basis. Experience: Six (6) years of applicable experience. Experience delivering Managed Services to Customers, including driving proactive management approach designed to seek out win-win opportunities for the Customer and Alaska Communications. Experience in documenting processes used in all aspects of Managed Services. Experience in support of business development, sales, product line management, and marketing organizations, customer and executive presentations, and RFP responses. Experience in proactive performance management of communication networks including proactive network performance analysis, customer network performance reporting, configuration management, and web portal services. Equivalent education and training may be substituted for experience on a year to year basis.

The Food Service Supervisor is located at the Creekside Commons on the University of Alaska Anchorage. This is a high-volume dining facility located on a college campus. The Food Service Supervisor is a unique and exciting opportunity for an energetic and motivated manager who is constantly seeking excellence in service standards. This key leadership position is directly responsible for the successful operation of Food Service activities including retail, quality improvement, sanitation and infection control. The Food Service Supervisor ensures client, customer service satisfaction with efficient cost-effective management, meeting and exceeding stated expectations. They will also provide strong leadership to a team whose focus is exceptional service, exceptional quality and driving customer service. Responsibilities * Provides team leadership by ensuring cohesiveness at the unit and with the client. * Directs daily food service operations in order to provide quality products operations including menu evaluation, planning, purchasing, inventory, receiving, food preparation and storage. * Maintains and implements sanitary and food safety conditions and training to adhere to auditing procedures and statutory regulations. * Accountable for the execution of product and service quality by maintaining highest level of delivery. * Actively involved in daily operations, promotes and supports workplace diversity initiatives. * Executes strategic plan by implementing short-term and long-term goals that align with the scope of services, mission, and values. * Manages by providing positive and constructive feedback to employees in order to reward, coach, and motivate. * Supervises day-today work activities, assigning and prioritizing activities, and monitoring operating standards. * Establishes a safe work environment for employees by performing safety audits and inspections, conducting safety related training, and maintaining on-going communications with employees. * Maintains kitchen and storage facilities to meet/exceed sanitary conditions. * Provides direction to employees and independently determines and develops approach to solutions, work is reviewed periodically and ensure objectives have been met. * Motivate and guide others to work hard by building a sense of teamwork and commitment including clearly communicating and reinforcing team goals, cooperation and excellence. * Develop and administers schedules and performance evaluations. * The Food Service Manager has responsibility for selection, orientation and training and development of employees, including initiating personnel actions, such as the hiring and termination of employees. * Monitors internal quality assurance and food safety audit process including HACCP record keeping. * This position is responsible for the supervision of staff. * Other duties that are pertinent to the department or unit's success also may be assigned. Qualifications * High school diploma or GED equivalent. * Food Handler's Card or ServSafe Certification contingent upon 30 days of hire. * At least one (1) year of experience in a key leadership role overseeing employees. * A valid Driver's License and an acceptable driving record for the past three (3) years to be eligible under NMS' vehicle insurance policy. * Contract requires employees to speak, understand, read and write English. * Basic proficiency with Microsoft Office Suite applications: Word, Excel, PowerPoint, Outlook. Preferred Qualifications * Culinary Associate's degree or a degree in a related field. Working Conditions and Physical Requirements Weather: Indoors, environmentally controlled. Noise level: The noise level in the work environment is usually mild to moderate. Description of environment: This is a cafeteria environment located on a University Campus setting. Physical requirements: Employee is required to lift and/or move up to 50 lbs. Frequently to constantly required to sit, stand, walk, use hands/fingers to handle or feel, climb, stoop, kneel, crouch or crawl, talk/hear, see, taste/smell, and carry weight/lift. Competencies NMS Core Values Safety guides our behavior. Honesty and integrity govern our activities. Commitments made will be fulfilled. All individuals are treated with dignity and respect. The environment will be protected and sustained.

Reports to: Product Delivery Manager, Retail Experience Functions Supervised: Retail Financial Services hardware and software environment. Primary Functions: Provide product answers and system support to members and frontline support employees for RFS owned products, services, systems and equipment. Duties and Responsibilities: Provide member and staff support for the credit union's electronic service delivery platforms including, but not limited to, online and mobile access, ATM, branch equipment and services. Answer member and staff inquiries and provide information concerning the use of the credit union's websites and electronic service platforms. Provide training and related support tools to staff to enable them to be more effective at providing member support. Maintain knowledge of credit union services, related policies and key features of the credit union's website and electronic service delivery platforms. Develop superior communication skills and consistently utilize a systematic, deductive approach to problem solving. Identify application features and functions to improve member service. Maintain application specific security functions and controls based on policies established by Information Security. Assist in the installation and testing of new releases, upgrades and fixes. Fulfill role of Department IT Liaison including fielding end-user questions and researching application specific questions and issues. Perform other duties as assigned. Qualifications Education: High school graduate or equivalent Creditable Experience in Lieu of Education: Six months prior experience in a service related position with this credit union or experience in a computer help-desk/support environment. Experience/Skills: Must demonstrate proficiency in the use of common web services and an aptitude to continually learn new technologies. Must have a pleasant telephone voice, demonstrate a mastery of English speaking, and comprehension skills. Must communicate effectively both verbally and in writing. Must be resourceful, capable of working independently and exercising sound judgment as related to primary job functions. Requires strong interpersonal and written communication skills. Tenure: Assignment to the eServices Specialist I (Category 13), eServices Specialist II (Category 12) or Senior eServices Specialist (Category 11) will be determined by the candidates education or experience. Advancement requires management recommendation and will be based on the candidates certifications and/or performance. Compensation Salary Pay Range: eServices Specialist I (Category 13): $49,284 - $73,391 annually eServices Specialist II (Category 12): $53,226 - $81,405 annually Senior eServices Specialist (Category 11): $57,484 - $90,230 annually Starting base salary will be determined based on candidate experience, qualifications, education, and local or state wage requirements, if applicable and will fall within the range provided above. In accordance with our Salary Administration policy, new hire base salaries generally fall within the minimum to midpoint of the listed range. Benefits Short-term and long-term incentives Comprehensive medical, dental and vision insurance plan that has HSA and FSA options 401(k) plan with a 5% match Employee Assistance Program (EAP) Life and disability coverage Voluntary cash benefits for accident, hospitalization and critical illness Tuition Reimbursement Generous leave programs to include Paid Time Off accrual, Paid Sick Leave, Paid Holidays Click here to view Global's comprehensive Benefits Programs Equal Opportunity Employer

The SCA Alaska Trail Corps is a 20-week leader position focused on mentorship, completing trail work projects, and building a sense of community. You will lead a 4-5 person crew as a trained SCA Project Leader. The group will live and serve together for the duration of the program. Leaders should be prepared to camp throughout the summer and face the challenges of weather, insects, remoteness, and wildlife typical of outdoor work in Alaska. This is an opportunity to learn the skills required for work in the outdoor industry; folks will walk away with experience in trail work, leadership, interpersonal skills, budgeting, and outdoor living skills. Schedule April 05, 2025 - August 29, 2025 Key Duties and Responsibilities SCA Alaska Trail Corps teams consist of 3-4 young adult members and one leader, and are placed on one or more project distributed widely throughout the state. 2025 projects will take place in Denali National Park, Glacier Bay National Park, Kenai Fjords National Park, Wrangell Island, White Mountains/Steese Hwy, Chugach State Park, and potentially several other locations. Specific projects may include: creating/maintaining trail tread; cutting/removing brush from the trail corridor; installing permanent features such as, puncheons or boardwalks; improving access to recreation areas; and maintaining walkways for portages. Each team will camp for the duration of the program and eat meals together. During training leaders will hone their outdoor living skills, trail work skills, and teamwork skills, which they will be expected to pass on to their members during the season. The team will work with each other to resolve conflict and build relationships in remote areas, where they may go hours or days with minimal contact with people outside of the crew, depending on the project and work location. Leaders are responsible for overseeing the team's workday, making sure camp tasks are completed, providing leadership in conflict resolution, and mentoring young adults in outdoor living and trail building skills. They are also responsible for completing administrative tasks throughout the season such Emergency Response Plans, Job Hazard Analysis, Incident Reports, budgeting, meal planning, food purchasing, expense reconciling, and end-of-season reporting. During days off, leaders are expected to ensure that members are, minimally, in a safe location with access to communications and transportation services. Depending on how remote the location is, this may mean the team spends days off together, or are at least in the same location. To be safe in bear country by traveling as a group, the team will usually recreate together as well. SCA teams work in remote, tight-knit communities and are expected to maintain a positive representation of SCA during days off. While working with the National Park Service, Bureau of Land Management, Alaska State Parks, and/or US Forest Service, members and leaders will be able to network with professionals in natural resources and recreation management. Crews may have unique opportunities to learn about different career paths in recreation and natural resources and see first-hand what their work consists of. Leaders will travel to the Project Leader Training location in April (location TBD), then to Anchorage for further training and preparation before Corps Member Training in Indian, AK. Each leader will receive $1,300 for this travel. Leaders will have about two weeks before members arrive to prepare for their season by coordinating with their project partners, buying food and supplies for their members, and coordinating travel and project details with their SCA Program Coordinator. Crew Leaders will: Act as a Crew Supervisor, byfacilitatingteamwork, managing trail-work and camp maintenance tasks, and keeping the team operating in an efficient and timely manner Serve as an Advisor, by training members in technical conservation work skills, mentoring personal and professional development,facilitatingconflict resolution, and teaching environmental stewardship Act as a Project Manager, by communicating with agency partners and SCA staff, ensuring successful andtimelycompletion of work projects, and upholding a positive representation of SCA Perform tasks as a Program Administrator, such as organizinglogistics; completing documentationsuch as: incident reports, Emergency Response Plans, and health checks; managing a budget; and communicating regularly with SCA staff; Working with SCA Alaska Program Coordinators and Program Manager to successfully implement the position program Marginal Duties Potential for chainsaw, cross-cut saw, invasive plant removal, facilities maintenance, brushing, any other assistance needed by agency partners Required Qualifications Experience working with young adults (especially 18-25 years old); teaching or environmental education a plus Experience with conservation work skills or related skills- i.e., trail maintenance, trail construction, habitat restoration, chainsaw, carpentry, landscaping, and gardening Ability to perform manual, physical labor for up to 10 hours per day, exposed to the elements, and must occasionally lift and/or move 40 pounds or more Wilderness First Responder certification or ability to obtain one before 4/12/25 Must be able to attend the entire Crew Leader training andentireduration of the season. Travel outside of Alaska will not be possible during the season for leaders or members due to remote locations of crews Must be a minimum of 21 years of age Must have the ability to legally work in the US Must have a valid driver's license for 3+ years and MVR that meets SCA standards Must be able to meet SCA's criminal background check standards This SCA Position is authorized under the Public Land Corps Authority. All participants must be between the ages of 18 and 30, inclusive, or veterans age 35 or younger. Participants must also be a citizen or national of the United States or lawful permanent resident alien of the United States. Hours served can be applied toward the Public Land Corps (PLC) hiring authority. Preferred Qualifications USFS Thinking Sawyer B level Chainsaw Certification; WEMT; Leave No Trace Trainer; • Experience working and/ or living in Alaska preferred but not required; Alaska Residents Hours 40 per week Living Accommodations Leaders should expect to camp for the entire duration of the season. Housing during work projects will be provided in the form of tents or communal bunkhouses, depending on project site location. SCA will supply the tents, and members will provide their own sleep system (sleeping bag and pad). Guidance on what to bring will be provided. Compensation $800-900 DOE weekly salary * $1300 travel stipend * *All allowances are subject to applicable federal, state, and local taxes. Additional Benefits Bear Safety Defensive Drive Training First Aid/CPR Wilderness First Responder Training Chainsaw/Cross cut training (depending on project location) Equal Opportunity Statement The SCA strives to cultivate a work environment that encourages fairness, teamwork, and respect among all staff members. SCA is committed to maintaining a work atmosphere in which people may grow personally and professionally. The Student Conservation Association, Inc. is an equal opportunity employer. Physical requirements and working conditions specific to the position are available in the full job description.

Lynden Transport is looking for an Operation Supervisor to supervises and coordinate service center activities in local area, including the pick-up and delivery and linehaul operations, related paperwork, communications, safety and hazardous materials handling compliance, and customer service activities. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Supervises and is responsible for the efficient off-loading and outbound loading of trailers from and to the service center. Coordinates and helps perform all service center activities. These activities include receiving, loading and delivery of freight, dispatching of service equipment, supervision of dock and yard activities, linehaul and pick-up & delivery operations, and completion of required record keeping. May perform these duties personally or through subordinates. Supervises and develops plans for efficient use of materials, equipment and employees. Provides recommendations to management. Implements and enforces company policies. Enforces safety regulations and compliance with governmental regulations regarding proper handling and transporting of hazardous materials. Enforces compliance of the Federal Motor Carrier Safety regulations. Determines work requirements and assigns personnel as needed. Works with employees to analyze work requirements and work conditions to propose and implement changes to increase efficiency and effectiveness. Analyzes and resolves work problems, or assists workers in solving work problems. Helps motivate workers to achieve work goals. Performs customer service activities, such as tracing and reporting to the customer the status of their freight shipments, charges and services performed, and obtaining proof of delivery. Mans and works at the receiving window to greet and to respond to customer requests. Scans and images documents, such as bills of ladings or delivery receipts. Files, copies or otherwise handles correspondence and documents or records as directed. Records, traces, and enters information on company computer system as required. Makes inquiries from computer system. Operates other simple business machines. Maintains details of business transactions or other records as required. Counts, weighs, measures, and records number of units or other data regarding freight moved or handled. Makes calculations in totaling the accounts, determining discounts and computing extensions. Answers telephones and gives information to callers. Dependable and consistent attendance required. Work shift start times may vary including afternoons, nights and weekends. Job will be performed at the Anchorage Service Center. QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Bachelor's degree (B.A.) with emphasis on business management or transportation studies from a four-year college or university; or five years related experience and/or training; or equivalent combination of education and experience. Ability to read and interpret documents such as hazardous materials shipping regulations, safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to present information and respond to questions from managers, customers and the general public. Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, volume, and density. Ability to apply commonsense understanding to carry out instructions in written, oral or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Ability to work with others. Must be able to type and/or use keyboard efficiently. Position requires ability to write and use a keyboard for extended periods Must be able to lift and/or move up to 50 pounds. Must be able to travel throughout the service center and office facility repeatedly during shift. Must be able to conduct telephone communication. Must be able to sit, stand or walk for extended periods. While performing the duties of this job, the employee occasionally works in outside weather conditions. The employee also may work near moving mechanical parts and may be exposed to fumes or airborne particles and vibration. The noise level in the work environment is usually moderate.

UAA is seeking student workers with previous UAA Parking Services Call Team Officer experience. If you have at least 1 semester of UAA parking Services (CTO) experience, please consider applying. This is a pooled student position and applicants will be hired on an as needed basis. To thrive in this role, the successful candidate will have reasoning skills, ability to work outside in all types of weather, be self motivated, ability to maintain confidentiality, display a professional demeanor, make consistent decisions and have knowledge of the UAA campus, building names and parking lot locations. Physical Demands, with or without reasonable accommodation: Balancing Crouching/Stooping Feeling/Handling Repetitive movement Speaking Standing Walking/Running Carrying Reaching Sitting Twisting/Bending Writing Lifting up to 25 lbs Environmental and Hazardous Conditions: Animals/Wildlife Indoor Temperature Extremes Noise Weather Extremes Darkness/Poor Lighting Traffic Minimum Qualifications: Prior experience as a Call Team Officer (CTO) for a minimum of 1 semester at UAA. A valid driver's license and clean driving record in compliance with UA Safe Driving Criteria is required. To be eligible for employment as a student assistant, an applicant must: a) be enrolled in the university system with a minimum of six credit hours in the current semester of employment; or b) have been enrolled the preceding semester for six or more credit hours and demonstrate plans to enroll for six or more credit hours in the next semester for employment between semesters; and c) have at least a 2.0 cumulative grade point average (GPA) or approval from the chancellor or the chancellor's designee. Position Details: This position is located on the University of Alaska campus in Anchorage. Hourly wage will start at $18.00 per hour. Please attach a resume, cover letter, and the names and contact information for three (3) professional references with your application The review process for applications will be begin as candidates apply. This is a pooled position, which means that the position may remain open over the entire academic year depending on need. The University of Alaska (UA) is responsible for providing reasonable accommodations to individuals with disabilities throughout the applicant screening process. If you need assistance in completing this application or during any phase of the interview process, please contact UA Human Resources by phone at ************. UA is an affirmative action/equal opportunity employer, educational institution and provider and prohibits illegal discrimination against any individual: ********************************* The Annual Campus Security & Fire Safety Reports can be located for Universities: at UAA at ******************************************** UAF at ***************************************************** and UAS at ************************************************************************************ The successful applicant is required to complete a background check. Any offer of employment is contingent on the background check. Your application for employment with the University of Alaska is subject to public disclosure under the Alaska Public Records Act. If you have any questions regarding this position, please contact the Campus Services HR Coordinator, at ************.

The Service Assurance Manager II role is critical for the success of our Enterprise line of business, with responsibility for owning customer relationships and proactively managing all aspects of customer specific network performance. The role comes into play with the sale of Managed Services to Alaska Communications' customers and is introduced to customers as their advocate and proactive owner within Alaska Communications of their network performance. Requires significant interaction with various internal groups including Sales, Service Delivery, Network Management, Operations, Engineering, etc. Requires leadership in coordinating and facilitating across these various areas to meet customer needs and is expected to be a strong individual contributor. The Service Assurance Manager II typically performs tasks characterized by greater complexity and sensitivity and having more impact to the organization. ESSENTIAL FUNCTIONS Reasonable Accommodations Statement To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. Essential Functions Statement(s) * Ensures the accuracy and completeness of appropriate customer information, including services and circuits' inventory, contact and escalation information, Service Level Agreement information, etc. * Acts as customer's advocate within Alaska Communications and is the proactive owner within Communications of the customer's network performance. * Proactively monitors customer specific network performance. * Creates customer facing network performance reports, and ensures that customer facing web portal is updated per requirements or specifications. * Build and lead staff/teams - Hire and lead a team of staff or multiple teams with background and experience in performance development, evaluations, etc. * Manages customer relationships as it relates to proactively managing the services we provide, and responds to customer issues escalating them within ACS on behalf of the customer. * Prepares and delivers professional presentations to customers using various network management and reporting tools. * Works closely with other departments to ensure the most efficient business process from end to end for delivery of Managed Services. * Ensures all service level agreement metrics are measured and reported in a timely manner at the individual customer level. * Manages project level budgets and resources as well as vendor and internal resources for project execution. * Mentor and coach individuals or teams, develop skills, identify developmental opportunities and invest in building high performing teams. * Other duties as assigned. Education: Bachelor's degree in Engineering (BSE), Business or a closely related field. Degree requirement may be substituted for experience on a year-for-year basis. Experience: Six (6) years of applicable experience. Experience delivering Managed Services to Customers, including driving proactive management approach designed to seek out win-win opportunities for the Customer and Alaska Communications. Experience in documenting processes used in all aspects of Managed Services. Experience in support of business development, sales, product line management, and marketing organizations, customer and executive presentations, and RFP responses. Experience in proactive performance management of communication networks including proactive network performance analysis, customer network performance reporting, configuration management, and web portal services. Equivalent education and training may be substituted for experience on a year to year basis.