Service supervisor jobs in Athens, GA

Group Bayport is a rapidly growing global e-Commerce, B2B2C, B2B and B2C organization and an industry leader in print technology, operating in the United States, Canada, Australia, New Zealand, UK, and India through its family of brands -- Banner Buzz, Covers & All, Vivyx Printing, Circle One, Giant Media, PatioHQ and Neon Earth P. From full suites of trade show and small business marketing solutions to sophisticated outdoor living covers, signages and shades to eclectic personal accents and home decor, we help our customers, clients, and partners to make a personalized statement through customization. For more about Group Bayport, please visit: ********************************** LinkedIn: ******************************************************** Role Summary This is a Head-level opportunity responsible for leading the Customer Service team based in Atlanta, U.S. The Manager will oversee day-to-day service operations, manage direct team members, and serve as a liaison to international customer support teams located in the U.S. and Manila. The Manager will ensure delivery of outstanding customer experiences and key operational metrics, partnering cross-functionally with Sales, Designers, Production, Technology, and Group Bayport's global business units. In addition to oversight of customer service functions, the Manager will also have administrative responsibilities including but not limited to collaboration on recruiting and onboarding U.S.-based Customer Service Sales, Service, and Design Advisors and will be responsible for overseeing payroll management and compliance for the service team. Job Responsibilities Lead, develop, and coach the Atlanta-based Customer Service team, directly managing team members and supporting their career growth. Build and maintain strong working relationships with international customer service teams in the U.S., India, and Manila, ensuring consistent service standards and knowledge sharing. Manage U.S.-based Designers for Service, Support, and Pre-Order Queries. Drive inside sales initiatives by coaching the team to identify and capitalize on sales opportunities during customer interactions, enhancing customer engagement and revenue generation. Oversee payroll processes for assigned teams, ensuring accurate and timely records in compliance with company policies. Oversee day-to-day operations of customer support channels (phone, chat, email), setting and monitoring performance targets for AHT, C-SAT, FRT, Occupancy, and Quality. Drive continuous improvement initiatives to reduce missed calls/chats and improve customer satisfaction KPIs. Partner with cross-functional departments to elevate service experience and provide feedback for product or process enhancements. Monitor team attendance, attrition, and service-related metrics, preparing and presenting weekly/monthly reports to leadership. Ensure adherence to agreed-upon SLAs and RRR (Return, Reship, Refund) metrics for all customer touchpoints. Manage complex escalations and resolve customer issues, acting as the final point of escalation when required. Job Requirements Bachelor's Degree or equivalent in Business, Communications, Marketing, or related field. 5-10 years of team management experience in U.S.-based Customer Service Sales and Support Roles. Proven track record leading teams in the U.S. and collaborating with international teams globally. Demonstrated experience in inside sales, with a focus on driving customer engagement and sales outcomes through service interactions. Coordination across time zones as required. Behavioral Skills Excellent verbal and written communication skills. Strong organization and time management skills. Demonstrated leadership, coaching, and conflict resolution abilities. Ability to analyze complex issues and recommend process improvements. Strategic planning and project management skills. Commitment to high-quality customer experiences. Technical Skills Strong experience managing service operations via CRM, chat, and phone systems. Oversee payroll management and staff rostering experience. Expertise in tracking and improving CSAT, SLA, AHT, FRT, occupancy, and quality metrics. Familiarity with onboarding creative/design team members preferred. Proficient in MS Office, CRM software like Salesforce, web browsers. Preferred experience in Ecommerce. Key Responsibility Areas (KRA) & KPIs Call Handling Efficiency (AHT) - Maintain balanced Average Handle Time, ensuring customer issues are resolved efficiently without compromising quality. Customer Satisfaction (CSAT) - Drive CSAT improvement through empathetic, accurate, and timely service, using survey insights for corrective actions. First Response Time (FRT) - Ensure timely responses to all customer inquiries, adhering to SLA benchmarks. Service Team Occupancy & Utilization - Optimize workload distribution and productivity while maintaining employee well-being. Quality Score (Interactions/Audits) - Conduct regular audits of calls/emails/chats, achieve quality benchmarks, and provide coaching for improvement. Refund, Reship & Review (RRR) Rate - Track and reduce RRR by addressing root causes, coordinating with teams, and minimizing cost impact. SLA Adherence & Optimization - Ensure strict compliance with SLAs, continuously monitor performance, and implement process optimizations. Team Attendance & Workforce Reliability - Ensure consistent attendance, adherence to shifts, and minimize unplanned absenteeism. Payroll Accuracy & Compliance - Oversee payroll inputs for 100% accuracy, ensure compliance with statutory requirements, and resolve discrepancies. Attrition Management - Monitor attrition trends, implement retention strategies, and conduct exit analysis for improvements. Group Bayport is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees.

Our agency is preparing for a season of growth. Two of our current Team Leads will be opening their own State Farm agencies in the near future, and we're looking for the next leader to develop. This role starts in sales - producing at a high level while you learn our systems, processes, and leadership approach. Insurance experience is helpful but not required. Leadership experience is required. We're looking for someone who's already led teams or delivered strong results and is ready for the next step. What You'll Do Sell with excellence while preparing for a future Sales Manager role Learn our proven systems and leadership process (we'll train you) Build strong, trust-based customer relationships Contribute to a healthy, high-performance team environment What You Bring Demonstrated leadership experience Solid sales results in a prior role Hunger to grow, humility to learn, and a people-first mindset Insurance experience is a bonus, not a requirement What You'll Get Base + commission + performance bonuses Health insurance, PTO, 401(k) match, profit sharing Hands-on leadership development with a clear path forward If you want to lead, grow, and be part of a team that takes care of each other while pursuing excellence, we'd love to connect. 💰 Compensation: $80,000 - $115,000+

Essendant is a purpose-driven company that reaches beyond business goals to define its success within commerce today. We support our associates, customers and communities - our core values and guiding principles shape what we aspire to do. Integrity, Collaboration, Customer-Centric, Embrace and Drive Change are our core values that serve as the foundation of our pathway to success. Diversity, Equity & Inclusion, Giving Back, Associate Safety, and Accountability are our guiding principles that motivate us to focus on creating a safe and rewarding experience. Essendant is a leader in supporting the supply chain industry and has been in business for 100 years to deliver the best practices for our customers and associates. Join us at Essendant, the better way to commerce. Operations Supervisor Schedule: Monday, Tuesday, Friday Midnight-11:00AM & Sunday 5AM-1PM Major Responsibilities: * Supervises and coordinates the daily activities of the operations staff that are necessary for business execution. * Plans and prioritizes work assignments for the team to ensure optimal productivity and workflow. Assigns staff to tasks based on availability or expertise. * Tracks processes and adherence and prepares reports detailing quality and efficiency of team. * Handles basic problems and challenges within the department/functional area. * Supports the Department Manager or Operations Manager in providing regular coaching and conducting performance conversations with associates. * Champions and maintains a clean and safe environment. * Interacts with and supports leadership team and other departments to resolve operational issues. * Identifies areas for process improvements, helps develop plans to meet established and future business needs, and implements changes. * Supports and delivers associate training and communications. * Understands and demonstrates Essendant's Values and Guiding Principles. * Performs other duties as assigned. Skills/Knowledge Required: * Strong interpersonal and leadership skills. * Strong written and verbal communication skills. * Demonstrate ability to solve problems, achieve results and foster strong customer service orientation. * Ability to work as part of a team with a high degree of initiative, team building and dedication to positively effect change. * Detail oriented. * Intermediate computer skills. Education and Experience: * High School Diploma or GED required. * Minimum two or more years of job-related experience required. Benefits: * Health benefits (Medical, Dental, Vision) * 401k with matching * Company Holidays * Overtime Pay for hourly employees * Paid Vacation, Floating Holidays, and Sick Time * Maternity and Parental leave benefits * Employee discount * Tuition Reimbursement * Employee Assistance Program Salary Range: $50,000-$62,000 ABOUT ESSENDANT Essendant drives to be inclusive and celebrates diversity by starting with our associates. We are an Equal Employment Opportunity employer that is committed to building a diverse and inclusive environment. We strongly encourage candidates to apply for opportunities, even if you do not believe you meet every one of the qualifications described. At Essendant we are building an elevated community by creating a safe and supportive work environment. We prohibit discrimination and harassment of any kind, including or based on age, race, color, disability, ancestry, religion, sex, gender identity or expression, sexual orientation, pregnancy, marital status, national origin, protected veteran status, or any other characteristic protected by federal, state, or local laws. People are what drives our company. We are one team with endless possibilities. We are Essendant.

Oversees the operations and financial performance of their designated Resurgens Rehabilitation facility. Is responsible for ensuring that quality treatment and excellent customer service is provided by the physical therapists, occupational therapists, athletic trainers, and physical therapist assistants employed at their respective facility. ESSENTIAL DUTIES AND RESPONSIBILITIES (Other duties may be assigned) CLINICIAN: Serve as a clinician and complete the responsibilities required of their respective clinical job description MANAGERIAL: Responsible for ensuring that all regulatory standards are adhered to within their respective clinic. Supervise, coach, and counsel rehabilitation staff, including feedback to employees to compliment or address behaviors, regular one-on-ones, and annual performance evaluations Monitor clinic staffing levels and make staffing changes as indicated by patient census and concerns of the local physicians Recruit, interview and hire staff members, with guidance from Director as required Facilitate a positive and cooperative work environment amongst the rehab employees Schedule and facilitate departmental staff meetings and participate in interdepartmental meetings Oversee the inventory and ordering of supplies, including appropriate coding and submission of clinic invoices to accounts payable Address and educate staff regarding patient perceptions of care, compliments, and complaints Coordinates rehab updates and maintain positive relationships with Physicians, Regional Director, Site Manager, MRI, and other site-specific managers. · Ensures a safe and secure workplace complying with all Resurgens safety policies and OSHA regulations, i.e., annual fire drill, employee education, security updates, etc; ADMINISTRATIVE: Assess financial data for the clinic and make appropriate clinic adjustments that demonstrate fiscal responsibility, with assistance of Director as required Oversees daily payment and petty cash balance activities, ensuring integrity of processes Actively work with Rehab PAR to ensure optimal clinic reimbursement Maintains internal controls and monitors the facilities revenue cycle process for the successful revenue achievement. · Performs annual chart audits (per QA Committee instructions) and reviews errors with clinicians regarding coding and documentation deficiency reports; NON-ESSENTIAL DUTIES AND RESPONSIBILITIES Coordinate and schedule contract therapists to cover for professional staff, if asked by Director Provide new Rehab Clinician orientation and training -site specific policies and introductions to Physicians Coordinate the development, blocking and/or modifying of clinician templates SUPERVISORY RESPONSIBILITIES Directly supervises 3 - 15+ employees in the rehabilitation location. Number will vary depending on size of location. Carries out supervisory responsibilities in accordance with Resurgens's policies and all applicable laws. QUALIFICATIONS EDUCATION AND EXPERIENCE Degree from an appropriately accredited Physical Therapy, Occupational Therapy, or Athletic Training program Active Georgia, and/or National licensure in specified discipline (Athletic Trainer, Physical or Occupational Therapist) permitting them to work in this state Minimum of 3 years experience as a rehabilitation provider preferred SKILLS/ABILITIES · Knowledge of budgeting principles and interpretation of financial data · Basic working knowledge of Windows, Internet Explorer, Microsoft Excel, Word, and Outlook · Effective verbal and written communication skills · Ability to make independent decisions after gathering information from available sources · Ability to deal with conflict constructively and seek resolution with those involved PHYSICAL DEMANDS While performing the duties of this job, employee is regularly required to utilize standard office equipment including computers, keyboards, fax machines, copiers, printers, telephones, etc. While performing the duties of this job, employee is regularly required to sit, stand for extended periods, walk, reach with hands and arms, and to talk and hear. Employee may be occasionally required to climb or balance, stoop, kneel, or crouch. The physical requirements of this position generally require a medium physical demand level, but due to outpatient healthcare setting may involve patient transfers, with team lifting up to 100+ pounds. Ability to occasionally lift up to 50 pounds, with frequent lifting and or carrying objects weighing up to 25 pounds, and constant lifting of negligible to 10-pound objects. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Reasonable accommodations may be made available for individuals with disabilities to perform the essential functions of this position. Employee must have the means to attend training and or meeting sessions at offsite locations. WORK ENVIRONMENT While performing the duties of this job, employee may be exposed to risk of infectious diseases when interacting with patients and/or family members. The employee may be occasionally exposed to wet and/or humid conditions, moving mechanical parts, fumes or airborne particles, toxic or caustic chemicals and vibration. The noise level in the work environment is usually moderate. PRIVACY & SECURITY AWARENESS While performing the duties of this job, it is imperative that the employee remain aware of Resurgens policies, Information Security policies, standards, guidelines and procedures for minimizing threats and ensuring protection of PHI. The success of HIPAA policies and procedures is dependent upon the awareness and buy-in of everyone involved in daily healthcare operations, including reporting incidents to their supervisor or directly to the HIPPA leadership.

Job Details HMM The Times - Gainesville, GADescription About Us Metro Market Media, a leader in local media and marketing solutions, is committed to helping our communities thrive. With a portfolio that includes The Times of Gainesville, Forsyth County News, Dawson County News , specialty publications, and the much-anticipated “Best of” awards and events. We're looking for a Customer Service Manager who will help us deliver an outstanding reader experience every single day. About the Role The Customer Service Manager oversees a small but mighty customer service team responsible for subscriber support, circulation accuracy, and payment processing across multiple publications. You'll balance people leadership with operational oversight - making sure the systems, processes, and culture all work together to deliver excellent service. This role is ideal for someone who enjoys mentoring others, solving problems, and streamlining processes while maintaining a warm, customer-first environment. What You'll Do Lead & Develop the Team Supervise and mentor a small team of Customer Service Representatives. Provide daily guidance, training, and performance feedback to ensure the team delivers accurate, courteous, and efficient service. Coach team members on customer communication, problem-solving, and data accuracy. Support team scheduling, workload balance, and professional development. Deliver Excellent Customer & Subscriber Service Ensure every customer interaction (phone, email, or in-person) reflects our company's professionalism and commitment to community. Step in as needed to model best practices during peak times and to resolve escalated subscriber concerns. Partner with circulation leadership to improve retention, billing accuracy, and service consistency. Oversee Circulation Operations Manage daily operations related to billing, payments, refunds, and delivery invoices with precision. Prepare and review reports on collection accounts, stop saves, EZ Pay upgrades, and NIE donations. Maintain and verify print circulation data, including postal reporting and daily batch summaries. Monitor and maintain circulation database accuracy. Digital & System Management Oversee online customer activity, PayPal transactions, and data integrity within the DTI Circulation Information System. Train and support team members using Microsoft Office and circulation tools to improve data accuracy and system proficiency. Identify opportunities to automate manual processes or improve workflow efficiency. Continuous Improvement Develop, document, and refine procedures for customer service and circulation processes. Use customer feedback and team input to propose enhancements to systems or policies. Collaborate cross-functionally with departments like Accounting, Editorial, and Advertising to ensure alignment and communication flow. Why Join Us Purpose-Driven Work: Help sustain local journalism that informs and uplifts our communities. Supportive Culture: Work alongside a team that values collaboration, respect, and reliability. Professional Growth: Opportunity to lead, innovate, and make a meaningful impact in a respected local media company. Onsite Role: Based in our Gainesville, GA office to support hands-on teamwork and customer connection. Qualifications What You'll Bring A bachelor's degree in business, communications, or a related discipline is strongly preferred. Minimum 3 years of leadership experience in customer service, circulation, or operations - preferably in media, publishing, or a subscription-based business. Proven experience coaching teams and leading training initiatives to improve performance and efficiency. Proven ability to manage high-volume customer service operations with attention to detail and accuracy. Demonstrates consistent reliability and accountability by fulfilling responsibilities, meeting deadlines, and maintaining a strong commitment to organizational obligations. Advance proficiency in Microsoft Word, Excel, and Outlook; and strong comfort with data and reporting; experience with DTI or other circulation/database systems a plus. Excellent communication and problem-solving skills, with a calm, professional approach to challenges. Ability to prioritize and manage competing priorities and deadlines in a fast-paced environment. Strong communication skills, attention to detail, and commitment to representing the company with integrity and care.

REPORTS TO: Operations Coordinator FLSA STATUS: Exempt - Executive CLASSIFICATION: Personnel System; Requires satisfactory completion of a six-month probationary period. PAY GRADE: 116 SAFETY SENSITIVE: No Purpose of Job The purpose of this job is to perform supervisory functions associated with field customer service operations, the coordination of daily field service work orders for initiation of water services for new accounts, and termination and accounts due to customer moves, and high water bill complaints. All Service Orders generated by the Advance Metering Infrastructure (AMI) Systems such as leak detection, tamper detection and no use detection. Monitors the number of delinquent account Service Orders and coordinates the disconnection of delinquent accounts for non-pay or door hanger notices to pay pending disconnection Service Orders. Duties and responsibilities include, but are not limited to: supervising field service operations and after hours on call personnel; responding to customer complaints, problems and requests; supervising assigned staff; and performing additional tasks as assigned. Job Related Requirements WORK SCHEDULE: Monday - Friday, 8AM - 5PM. May be required to work on religious holidays, overtime and weekends. Regular and predictable attendance is required. Must work cooperatively with others. When requirements include vehicle operation, responsible for the safety, readiness and operation of the vehicle and must abide by ACC's safe driving policy. High school diploma or equivalent with two years of customer service and/or computer operations at a supervisory level required; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job. Two years of supervisory experience required. Must possess a valid driver's license. Must possess or obtain an appropriate State of Georgia Water Distribution Operator Certification within 24 months of employment.The following duties are normal for this job. These are not to be construed as exclusive or all-inclusive. Other duties may be required and assigned. Supervision and Leadership * Supervises and evaluates assigned Field Service staff, including assigning work, addressing performance issues, coaching, and conducting employee performance appraisals. * Directs daily field operations, including coverage areas, delinquent account coordination, and after-hours staffing. * Schedules and ensures field service personnel are available for emergency and stand-by calls after hours. * Oversees preventive maintenance and inventory for assigned vehicles and equipment. Operational Oversight * Leads field staff in completing service orders for initiating new water service, terminating existing service, issuing delinquent door hangers, disconnections, and service reinstatements. * Ensures all service orders are completed accurately, efficiently, and within established timeframes. * Manages the addition of new meters to the utility billing system, ensuring correct assignment to billing cycles and routes. * Provides assistance locating meters and verifying field data as needed. * Reviews route reports, service order logs, and related documentation for completeness and accuracy. Customer Service and Issue Resolution * Responds to customer complaints and escalated service issues from field staff. * Conducts on-site inspections and provides explanations of departmental policies, procedures, and billing processes. * Answers telephones, provides information, and directs inquiries to appropriate personnel. * Responds to routine requests for information from employees, officials, and the public. Advanced Metering Infrastructure (AMI) Coordination * Serves as liaison to Meter Management for coordination, troubleshooting, and issue resolution. * Reviews AMI alerts (e.g., leak, tamper, and no-use) and ensures follow-up service orders are created and completed. * Verifies switched or crossed meters, collaborates with the AMI Analyst to make corrections in the billing system, and notifies the Operations Coordinator for review and adjustments as needed. Administrative Responsibilities * Reviews, processes, and maintains reports, correspondence, and other operational documentation. * Ensures records and data are accurately entered, stored, and forwarded to appropriate departments. * Maintains regular communication with supervisors and administrative staff to coordinate field activities with office operations. Other Duties Responds to emergency service calls when on standby rotation. Performs additional duties as assigned to support overall Water Business Office operations. Knowledge, Skills and Abilities Knowledge of the principles, practices and procedures of the Unified Government of Athens-Clarke County and the operations and functions of the Public Utilities Department. Knowledge of practices, policies and procedures as necessary in the completion of daily responsibilities. Knowledge of all applicable laws, ordinances, policies, standards and regulations pertaining to the specific duties and responsibilities of the job. Knowledge of AMI Systems and operations in both Field and Office Environment. Knowledge of and proficient with computers. Knowledge of unified government and departmental rules, regulations and procedures pertaining to water meter reading and water billing. Knowledge of the locations of unified government area streets and water meters. Knowledge of the mechanical functions of water meters and of electronic meter reading recording systems. Skill in organizational, management, human relations, and technical techniques. Skill in basic mathematics, oral communication, and in planning, organizing and inspecting work. Skill in reading maps and plats. Skill in utilizing various word processing, recordkeeping, and/or other software programs relevant to the position. Ability to keep abreast of any changes in policy, methods, operations, budgetary and equipment needs, etc., as they pertain to departmental operations and activities. Ability to develop and administer policies, procedures, plans and activities and to monitor performance of subordinates against measured established goals. Ability to develop and implement long-term goals for the department in order to promote effectiveness and efficiency. Ability to effectively communicate and interact with subordinates, management, employees, members of the general public and all other groups involved in the activities of the Unified Government of Athens-Clarke County as they relate to the Public Utilities Department. Ability to assemble information and make written reports and documents in a concise, clear and effective manner. Ability to use independent judgment and discretion in managing subordinates including the handling of emergency situations, determining and deciding upon procedures to be implemented, setting priorities, maintaining standards, and resolving problems. Ability to comprehend, interpret, and apply regulations, procedures, and related information. Ability to handle required mathematical calculations. Ability to read, understand and interpret personnel and financial reports and related materials. Ability to operate various machinery and equipment including a utility vehicle, computer and portable processor, calculator, copier, two-way radio, and telephone. (ADA) MINIMUM QUALIFICATIONS OR STANDARDS REQUIRED TO PERFORM ESSENTIAL JOB FUNCTIONS PHYSICAL REQUIREMENTS: Must be physically able to operate a variety of machineryand equipment including a utility vehicle, computer and portable processor, calculator, copier, two-way radio, and telephone. Must be able to use body members to work, move or carry objects or materials. This position requires: walking, standing, bending, stooping, pushing, pulling, lifting, fingering, grasping, feeling, seeing, talking, hearing, and repetitive motions. Must be able to exert up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently. Physical demand requirements are at levels of those of medium work. DATA CONCEPTION: Requires the ability to compare and or judge the readily observable functional, structural, or compositional characteristics (whether similar to or divergent from obvious standards) of data, people, or things. INTERPERSONAL COMMUNICATION: Requires ability to hear, speak and/or signal people to convey or exchange information. Includes giving/receiving assignments and/or directions to/from co-workers, assistants or supervisors. LANGUAGE ABILITY: Requires ability to read a variety of informational documentation, directions, instructions, and methods and procedures. Requires the ability to prepare letters, memos, reports, etc., using prescribed formats and conforming to all rules of punctuation, grammar, diction, and style. Requires the ability to speak to individuals and/or to groups of people with poise, voice control, and confidence. INTELLIGENCE: Requires the ability to learn and understand relatively complex principles and techniques; to acquire and be able to expound on knowledge of topics related to primary occupation; and to make independent judgment in the absence of management. VERBAL APTITUDE: Requires the ability to record and deliver information, to explain procedures, and to follow oral and written instructions. Must be able to communicate effectively and efficiently in a variety of administrative, technical or professional languages including public utilities and radio dispatching terminology. NUMERICAL APTITUDE: Requires the ability to utilize mathematical formulas; add and subtract totals; multiply and divide; determine percentages; perform calculations involving variables, formulas, square roots, and polynomials. FORM/SPATIAL APTITUDE: Requires the ability to inspect items for proper length, width, and shape, visually with a variety of machinery and equipment including a utility vehicle, computer and portable processor, calculator, copier, two-way radio, and telephone. MOTOR COORDINATION: Requires the ability to coordinate hands, fingers, and eyes accurately in using equipment. Requires the ability to use the keyboard, lift, bend, push, and pull objects or materials using body parts as the position necessitates. MANUAL DEXTERITY: Requires the ability to handle a variety of items such as automated office equipment, office supplies, and hand tools. Must have the ability to use one hand for twisting or turning motion while coordinating other hand with different activities. Must have moderate levels of eye/hand/foot coordination. COLOR DISCRIMINATION: May require the ability to differentiate between colors and shades of color. INTERPERSONAL TEMPERAMENT: Requires the ability to deal with people beyond giving and receiving instructions. Must be adaptable to performing under minimal stress when confronted with an emergency. PHYSICAL COMMUNICATION: Requires the ability to talk and/or hear: (Talking -expressing or exchanging ideas by means of spoken words). (Hearing - perceiving nature of sounds by ear). Must be able to communicate via telephone and two-way radio. ACCGov is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. ACCGov is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation to participate in the job application or interview process, contact Leah Jagatic, HR Coordinator, Human Resources, ************ or ***********************.

Thank you for your interest in joining Solventum. Solventum is a new healthcare company with a long legacy of solving big challenges that improve lives and help healthcare professionals perform at their best. At Solventum, people are at the heart of every innovation we pursue. Guided by empathy, insight, and clinical intelligence, we collaborate with the best minds in healthcare to address our customers' toughest challenges. While we continue updating the Solventum Careers Page and applicant materials, some documents may still reflect legacy branding. Please note that all listed roles are Solventum positions, and our Privacy Policy: *************************************************************************************** applies to any personal information you submit. As it was with 3M, at Solventum all qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Job Description: Field Service Lead, Norcross, GA Solventum 3M Health Care is now Solventum At Solventum, we enable better, smarter, safer healthcare to improve lives. As a new company with a long legacy of creating breakthrough solutions for our customers' toughest challenges, we pioneer game-changing innovations at the intersection of health, material and data science that change patients' lives for the better while enabling healthcare professionals to perform at their best. Because people, and their wellbeing, are at the heart of every scientific advancement we pursue. We partner closely with the brightest minds in healthcare to ensure that every solution we create melds the latest technology with compassion and empathy. Because at Solventum, we never stop solving for you. The Impact You'll Make in this Role This position is responsible for providing leadership in a service location and the training of employees and customers associated with their location. Also requires customer service in the delivery, pickup and service of medical equipment including loading and unloading of that equipment in company vehicles. Responsibilities include administrative duties including performing and assisting in maintaining inventory of products, parts, disposables and supplies. In the absence of service center management, the individual in this position serves as the service center designee and assumes the associated responsibilities. As a Field Service Lead you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative and diverse people around the world. Here, you will make an impact by: Training other service center employees with respect to operational protocols and processes and training customers on Solventum product and processes through basic troubleshooting protocols Ensuring adherence of operational compliance of self and team to company and departmental policies and procedures to maintain a safe work environment Providing input on employee performance as appropriate and oversight of the facility to include administrative duties to operational requirements compliance Overseeing of local business operations to include metrics and required use of couriers Preparing medical equipment (cleaning and disinfecting), disposables and documentation for use and return and executing research for missing & misplaced equipment Prioritizing equipment needs to execute daily customer support needs, including quantity, time frame and resource allocation Loading & unloading medical devices and supplies Processing documentation for delivery and retrieval of products. Maintaining appearance of facilities and vehicles, ensuring routine maintenance is completed and recorded as required by policy & procedure. Serving as the service center designee, in the absence of service center management to assume responsibilities of the person in charge of the location. Company Vehicle This position requires driving a company vehicle, which will require pre-employment and ongoing review of motor vehicle history for candidates who are offered and hired for this position. Your Skills and Expertise To set you up for success in this role from day one, Solventum requires (at a minimum) the following qualifications: High School Diploma/GED or higher (completed and verified prior to start) from an accredited institution Five (5) years of customer facing experience in a private, public, government, or military environment One (1) year combined year of experience in a team lead and/or supervisory role in a private, public, government, or military environment Current, valid Driver's License Additional qualifications that could help you succeed even further in this role include: Ability to work non-traditional work schedule, which may include extended hours including evenings, weekends, and participate in on-call duties Maintain physical requirements of the position through fitness testing as required in the Job Safety Analysis (JSA) Experience navigating customer escalations with a solution-based approach Experience with prioritizing customer urgent activities and resolving issues onsite Ability to lead, mentor and motivate direct reports of all experience levels Desire to be part of a team and have self-initiative to work independently Excellent follow up/follow through Work location: Onsite Norcross, GA Travel: May include up to 10% domestic travel Relocation: Relocation is not authorized Must be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status). Certain job positions within Solventum require workers to work in the presence of others within certain geographies and/or at third-party locations. As a necessary requirement of this position with Solventum, you must be fully vaccinated at least two weeks prior to your start date. As a reminder, fully vaccinated against COVID-19 means a person has received their primary series of COVID-19 vaccines, and, in certain situations, may also include booster doses. Supporting Your Well-being Solventum offers many programs to help you live your best life - both physically and financially. To ensure competitive pay and benefits, Solventum regularly benchmarks with other companies that are comparable in size and scope. Applicable to US Applicants Only:The expected compensation range for this position is $57,753 - $70,588, which includes base pay plus variable incentive pay, if eligible. This range represents a good faith estimate for this position. The specific compensation offered to a candidate may vary based on factors including, but not limited to, the candidate's relevant knowledge, training, skills, work location, and/or experience. In addition, this position may be eligible for a range of benefits (e.g., Medical, Dental & Vision, Health Savings Accounts, Health Care & Dependent Care Flexible Spending Accounts, Disability Benefits, Life Insurance, Voluntary Benefits, Paid Absences and Retirement Benefits, etc.). Additional information is available at: *************************************************************************************** of this position include that corporate policies, procedures and security standards are complied with while performing assigned duties. Solventum is committed to maintaining the highest standards of integrity and professionalism in our recruitment process. Applicants must remain alert to fraudulent job postings and recruitment schemes that falsely claim to represent Solventum and seek to exploit job seekers. Please note that all email communications from Solventum regarding job opportunities with the company will be from an email with a domain *****************. Be wary of unsolicited emails or messages regarding Solventum job opportunities from emails with other email domains. Solventum is an equal opportunity employer. Solventum will not discriminate against any applicant for employment on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status. Please note: your application may not be considered if you do not provide your education and work history, either by: 1) uploading a resume, or 2) entering the information into the application fields directly. Solventum Global Terms of Use and Privacy Statement Carefully read these Terms of Use before using this website. 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Our Company All Ways Caring HomeCare Who we are looking for: The Customer Service Manager (CSM) is responsible for managing quality care, customer service, employee performance, and overall customer satisfaction for our valued clients. Seeking a self-motivated professional with prior scheduling and management or supervisory experience An individual who thrives in a fast-paced environment and efficiently manages client or employee needs with urgency A people-person, who is friendly, compassionate, and able to build positive relationships and partnerships An experienced communicator and problem solver who is well-organized What you will receive: Great company culture Competitive pay with daily pay options available Tuition reimbursement and campus partnerships Flexible work schedules close to home Retention and referral bonuses Benefits, Supplemental Plans, EAP, and 401K participation Career growth and development opportunities External Job Description What you will do: Customer Service Managers play a key role in providing individualized care that suits the needs of each client in the comfort of their homes. Responsibilities include, but not limited to: Oversee quality care and overall client satisfaction Supervise and provide guidance to the Caregivers who provide direct care to the clients served Manage employee scheduling, identify problem situations, and implement proactive solutions Maintain strong and positive relationships with referral partners, payor sources, and clients Ensure proper documentation and record-keeping Conduct periodic home visits and safety checks Qualifications What you will need: Associate or bachelor's degree in business, Nursing, Social Services, or related field of study preferred (per regulatory requirements) Accountable, reliable, and ability to work independently with good judgement Valid driver's license and auto insurance Effective verbal and written communication Excellent customer service skills About our Line of Business All Ways Caring HomeCare delivers quality, compassionate, and individualized care and support that helps people in need of assistance stay at home - all while maximizing their dignity, privacy, and independence. Whether recovering from illness, injury, or surgery, living with a chronic disability, or dealing with the natural process of aging, services are tailored to meet the individual needs of people of all ages, physical conditions, and cognitive abilities. All Ways Caring HomeCare services include personal care and homemaking programs, professional nursing, older adult care management, Alzheimer's/dementia care, respite care, and other programs. For more information, please visit ********************** Follow us on Facebook and LinkedIn. Additional Job Information At All Ways Caring, we offer many perks (where applicable) and want everyone to feel appreciated about their job every day! Here are some benefits: Great company culture Competitive pay with daily pay options available Tuition reimbursement and campus partnerships Retention and referral bonuses. Work with your friends Benefits, Supplemental Plans, EAP, and 401K participation Career growth and development opportunities Salary Range USD $17.10 - $18.00 / Hour

Our Company All Ways Caring HomeCare Who we are looking for: The Customer Service Manager (CSM) is responsible for managing quality care, customer service, employee performance, and overall customer satisfaction for our valued clients. Seeking a self-motivated professional with prior scheduling and management or supervisory experience An individual who thrives in a fast-paced environment and efficiently manages client or employee needs with urgency A people-person, who is friendly, compassionate, and able to build positive relationships and partnerships An experienced communicator and problem solver who is well-organized What you will receive: Great company culture Competitive pay with daily pay options available Tuition reimbursement and campus partnerships Flexible work schedules close to home Retention and referral bonuses Benefits, Supplemental Plans, EAP, and 401K participation Career growth and development opportunities External Job Description What you will do: Customer Service Managers play a key role in providing individualized care that suits the needs of each client in the comfort of their homes. Responsibilities include, but not limited to: Oversee quality care and overall client satisfaction Supervise and provide guidance to the Caregivers who provide direct care to the clients served Manage employee scheduling, identify problem situations, and implement proactive solutions Maintain strong and positive relationships with referral partners, payor sources, and clients Ensure proper documentation and record-keeping Conduct periodic home visits and safety checks Qualifications What you will need: Associate or bachelor's degree in business, Nursing, Social Services, or related field of study preferred (per regulatory requirements) Accountable, reliable, and ability to work independently with good judgement Valid driver's license and auto insurance Effective verbal and written communication Excellent customer service skills About our Line of Business All Ways Caring HomeCare delivers quality, compassionate, and individualized care and support that helps people in need of assistance stay at home - all while maximizing their dignity, privacy, and independence. Whether recovering from illness, injury, or surgery, living with a chronic disability, or dealing with the natural process of aging, services are tailored to meet the individual needs of people of all ages, physical conditions, and cognitive abilities. All Ways Caring HomeCare services include personal care and homemaking programs, professional nursing, older adult care management, Alzheimer's/dementia care, respite care, and other programs. For more information, please visit ********************** Follow us on Facebook and LinkedIn. Additional Job Information At All Ways Caring, we offer many perks (where applicable) and want everyone to feel appreciated about their job every day! Here are some benefits: Great company culture Competitive pay with daily pay options available Tuition reimbursement and campus partnerships Retention and referral bonuses. Work with your friends Benefits, Supplemental Plans, EAP, and 401K participation Career growth and development opportunities Salary Range USD $17.10 - $18.00 / Hour

Basic Function: To preserve and maintain the physical facilities and grounds within the community so they are safe and aesthetically appealing to residents and prospective residents. Assists in all aspects of the community's maintenance, including grounds, custodial, preventive, corrective, deferred and emergency maintenance. Assists Community Manager in performing his or her duties. Principle Responsibilities: The activities listed below are not all inclusive; however, they are indicative of the type of activities normally performed by the Service Supervisor. Other duties may be assigned. Essential Functions: Provides service to residents in a prompt and professional manner. Establishes daily work schedules for maintenance staff. Follows-up on work assignments for efficient, thorough completion. Establishes emergency maintenance on-call schedule, posts and distributes emergency telephone numbers. Makes regular inspections of the community. Notifies management of maintenance problems and recommended solutions. Assists in the preparation of all maintenance-related records. Meets with Community Manager daily to report on status of all scheduled work. Assists with move-in and move-out procedures. Maintains updated preventive maintenance information (e.g., location of extra parts for appliances, equipment serial numbers, and service telephone numbers). Keeps workshop or utility room clean, orderly and safe. Utilizes a preventive maintenance program to minimize cost of maintenance and down time of equipment and maintains an adequate inventory of all parts, tools and equipment. Obtains competitive pricing on purchases, maintains control through purchase orders, and oversees contract labor. Responsible for interior painting of buildings and amenities. Approves: Expenditures within the guidelines of the approved budget. Routine service and repair to apartments or common areas. Develops, Reviews, and/or Submits to Community Manager for Review and Approval: Expenditures in excess of the approved budget. Renovation dealing with structural changes to the community. Special projects. Expenditures for normal service and repairs in excess of the approved budget. Requirements Education, Training, and Experience: Fifth year college or university program certificate; or four years in a service position at an apartment community and/or training; or equivalent combination of education and experience. EPA certification - Universal Level; HVAC certification required. Abilities and Aptitudes: Must occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include Close vision and ability to adjust focus. While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl and talk or hear. Must be results orientated and self-starter. Organization skills and attention to detail are essential. Must be mechanically inclined. Supervisory Responsibilities: Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities may include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Specific Skills: Knowledge of bookkeeping, business math, accounting, management and marketing. Must be computer literate and be able to use office equipment, including typewriter and calculator. Knowledge of plumbing, heating, air conditioning, construction and electrical. Must be able to use all types of hand and power tools, freon recovery machinery, air conditioning gauges and vacuum pumps. Length of Training Curve: Three to six months. Output: Position is evaluated by ability to: Complete service orders in a timely fashion. Control maintenance costs. Supervise outside contractors and other maintenance personnel. Maintain positive relations with community residents and other Associates. Supervision: Position is supervised by the Community Manager who assesses and evaluates performance.

Company Overview Shine on as an instructional support supervisor. For new classrooms opening in Greene County, GA About Us Specialized Education Services, Inc. (SESI) provides specialized education programming for K-12 students who require additional educational and positive behavioral supports to overcome challenges that impede success in a traditional school setting. Every child deserves to reach their full potential and we're looking to hire an exceptional School Therapist who will play an essential role in fueling student success. Why Join Us Are you looking for a new opportunity to make an impact in the lives of students? Join us at SESI Schools, where we are proving what is possible for students with unique needs. We offer * Competitive salary range * Comprehensive benefits package including medical, dental, vision, and 401K matching * Tuition reimbursement of up to $3,000 * Continued training, mentorship, and opportunities for growth Overview The Opportunity The Instructional Support Supervisor is responsible for developing, implementing, and evaluating instructional programs and initiatives to enhance student learning outcomes. This role involves collaborating with educators, administrators, and other stakeholders to ensure curriculum alignment with educational standards and to support effective instructional practices. The Instructional Specialist will provide professional development, instructional coaching, and resources to teachers to improve instructional quality and student achievement. Responsibilities Essential duties: * Curriculum Development and Implementation: * Design, develop, and revise curriculum materials to align with state standards and educational best practices. * Collaborate with teachers and subject matter experts to integrate new instructional strategies and resources. * Ensure curriculum materials are culturally responsive and inclusive. * Instructional Support and Coaching: * Provide one-on-one and group coaching to teachers to enhance instructional practices. * Model effective teaching strategies and use of instructional technology in classrooms. * Observe classroom instruction and provide constructive feedback to educators. * Supervising a cohort of certified admin * Professional Development: * Plan, organize, and facilitate professional development workshops and training sessions. * Stay current with educational research and trends to inform professional development content. * Evaluate the effectiveness of professional development programs and make necessary adjustments. * Assessment and Data Analysis: * Assist in the development and implementation of assessment tools to measure student learning and program effectiveness. * Analyze student performance data to identify trends, gaps, and areas for improvement. * Work with teachers to use data to inform instructional planning and decision-making. * Collaboration and Communication: * Collaborate with school administrators, teachers, and other stakeholders to support school improvement initiatives. * Serve as a liaison between the school and district offices, ensuring alignment of goals and resources. * Communicate effectively with parents, community members, and other external partners. * Resource Management: * Develop and maintain a repository of instructional resources and materials. * Provide guidance on the selection and use of instructional materials and technologies. * Manage budget allocations for instructional programs and resources. Qualifications The Qualifications * Bachelor's Degree from an accredited institution of higher learning required * Experience working with students in a school setting is preferred * MA degree preferred * Need to obtain Education Leadership Cert or Principal Cert Posted Salary Range USD $82,000.00 - USD $86,000.00 /Yr. Physical Requirements FullBloom is an Equal Opportunity Employer - Any applicant who requires a reasonable accommodation with respect to these policies for a valid medical or religious reason should contact ********************.

DEPARTMENT: Customer Service JOB TYPE: Full-Time REPORTS TO: Operations Manager SUMMARY: Founded in 2014, Zywie Healthcare is a cardiac monitoring company. We record and transmit patients' EKGs through holter monitor, event monitor, & mobile cardiac telemetry monitors. We are a trendsetter in the industry by putting doctors' offices and hospitals in complete control of their cardiac monitoring. As an organization on the cutting-edge of medical science, we plan to expand beyond the confines of a cardiac device company to become the gold standard for patient care. We want you to help us make this a reality. We currently have an opening for a Customer Service Manager in our Johns Creek office. The CSM is responsible for the supervision of both of the internal and external customer service representatives, along with reporting, staffing, and oversight of the day-to-day functions of the department. DUTIES AND RESPONSIBILITIES: Supervise, train, and mentor customer service representatives. Conduct performance evaluations and provide constructive feedback. Foster a positive and collaborative team environment. Manage daily operations of the customer service department, including staffing, scheduling, and resource allocation. Monitor and analyze key performance indicators (KPIs) to ensure service standards are met. Address and resolve escalated customer issues and complaints in a timely and professional manner. Develop and implement customer service policies, procedures, and best practices. Identify areas for process improvement and lead initiatives to enhance efficiency and service quality. Collaborate with other departments to ensure a seamless customer experience across all touchpoints. Drive efforts to improve customer satisfaction and loyalty. Gather and analyze customer feedback to inform service enhancements. Ensure consistent application of company standards in all customer interactions. Prepare regular reports on department performance, including metrics related to customer satisfaction, response times, and resolution rates. Use data-driven insights to make informed decisions and recommend improvements. Develop and deliver training programs to enhance team skills and knowledge. Stay updated on industry trends and best practices to ensure the team is equipped with the latest tools and techniques QUALIFICATIONS: Bachelor's degree in business administration, Management, or a related field (or equivalent work experience). Proven experience in a customer service management role, with a track record of leading high-performing teams. Strong understanding of customer service principles, practices, and technologies. Excellent communication, interpersonal, and problem-solving skills. Ability to analyze data, identify trends, and make strategic recommendations. Proficiency in customer service software and CRM systems. Ability to work under pressure and manage multiple priorities in a fast-paced environment. COMPETENCIES: Leadership & Team Development The ability to effectively supervise, mentor, and develop customer service representatives while fostering a collaborative team environment. This includes conducting performance evaluations, providing constructive feedback, and creating training programs that enhance team capabilities and knowledge retention. Operational Excellence & Process Management Expertise in managing daily departmental operations including staffing, scheduling, resource allocation, and workflow optimization. This competency involves monitoring KPIs, identifying process improvement opportunities, and implementing best practices to enhance efficiency and service quality. Customer Relationship Management & Problem Resolution Advanced skills in handling escalated customer issues, developing customer service policies, and ensuring consistent application of company standards. This includes the ability to resolve complex problems professionally while driving improvements in customer satisfaction and loyalty. Data Analysis & Strategic Decision Making Proficiency in analyzing customer feedback, performance metrics, and service data to make informed strategic recommendations. This involves preparing comprehensive reports on department performance and using data-driven insights to guide operational improvements. Cross-Functional Collaboration & Communication Strong interpersonal and communication skills necessary for collaborating with other departments to ensure seamless customer experiences. This includes the ability to work effectively across organizational touchpoints and maintain clear communication channels at all levels. PHYSICAL DEMANDS AND WORK ENVIRONMENT: Primarily sedentary office work with extended computer use Regular standing and walking for team meetings and floor supervision Occasional lifting of office materials (up to 25 lbs) Visual acuity required for data analysis and report review Manual dexterity needed for computer operation and documentation Benefits: Health Insurance PTO and Holidays 401(K) Life Insurance AD & D Insurance The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or physical requirements. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Zywie is an Equal Opportunity Employer. Zywie does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.

At First Choice Coffee Services, we're on a mission to fuel workplaces across the nation with unbeatable customer service and top-quality office coffee solutions. For nearly 50 years, we've proudly served businesses throughout the U.S., delivering premium coffee experiences right to their break rooms. We're currently seeking a Customer Service Supervisor to join our growing team! If you're energized by a fast-paced environment and have a passion for delivering great service, we'd love to hear from you. Why Join Us? Be part of a trusted, established company Enjoy a supportive, team-oriented work culture Take pride in helping businesses stay fueled and focused Bring your drive, reliability, and commitment to excellence-and let's brew success together! What you'll be doing - The Role: The Customer Service Supervisor is responsible for overseeing the day-to-day operations of the customer service team, ensuring that high quality support is provided to customers and that team members meet performance expectations. This role serves as a key point of contact between the customer service team and management, addressing escalated issues and fostering a positive and productive team environment. ESSENTIAL DUTIES/RESPONSIBILITIES Team Supervisor: Support customer service representatives, providing guidance and assistance as needed. Facilitate training and onboarding for new customer service representatives. Provide ongoing training in operating procedures including lock out/tag out. Monitor team performance Customer service Operations: Respond promptly to customer orders and inquiries via phone, email, and other communication channels Relays all customers concerns and requests related to products, services, and equipment to the appropriate Daiohs team members, in a timely fashion. Generates daily manifests for Route Drivers and Service Technicians using the Company's specialized computer software. Checks in Route Drivers at the end of the workday and reconciles all customer funds received during deliveries. Dispatches Service Technicians to respond to repair calls and coordinates service installations. Communicates sales leads to appropriate branch personnel. Develops and demonstrates thorough knowledge of the Company's products, services, and pricing structure. Solicits sales from customers during promotions. Complies with all Daiohs policies, including but not limited to those contained in the Company's Employee Handbook. Accounting Responsibilities: Support the collections process by contacting customers about overdue balances and coordinating payment arrangements. Maintain accounts receivable over sixty (60) days and attrition at five (5) percent or less. Processes payments to customer accounts accurately and timely. Provides backup support with daily sales reports, bank accounts, and month-end processes in supervisor's absence. Keeps records of customer interactions, processes customer accounts, and files documents. Collaborates with the accounting team to prepare routine reports and maintain compliance with financial policies. Other duties and responsibilities as assigned. What's in it for me? - The Benefits 401(k) and company matching Medical, Dental and Vision Insurance Employee Assistance Program Flexible Spending Account Life insurance Paid vacation and sick time 9 paid holidays Requirements What you'll bring - The Person: High school diploma or equivalent. Excellent verbal and written communication skills. Strong interpersonal skills. Strong computer skills. Excellent customer service skills. Strong analytical and analyzing skills. Supervision of office tasks Daiohs USA is committed to providing all applicants and employees equal employment opportunities when it comes to hiring, job assignments, compensation, benefits, training, and all other work-related matters. Personnel decisions at Daiohs are made without considering someone's legally protected characteristics, such as their race, color, religion, gender, gender identity or expression, pregnancy, sexual orientation, marital status, age, national origin, ancestry, citizenship, physical or mental disability, genetic information or characteristics, diagnosis or history of cancer, military or veteran status, or any other characteristic protected by applicable federal, state, or local law.

Must have full time availability and open availability from 6:30a-8p, Monday thru Sunday. Are you looking for a leadership role that makes tails wag and pet parents smile? We are seeking a full time Customer Service Supervisor to guide a team of Customer Service Representatives and assist our pet parents and their furry family members! Company Overview: Our Pet Resort is part of a larger company called National Veterinary Associates (“NVA”) that is made up of over 1000+ locations of veterinary hospitals and pet resorts. This is exciting as NVA has dedicated resources to growing our business and your role. The pet resorts industry is growing at a rapid pace and so is NVA. We are proud to be a part of this growing business! Position Overview: At our resort, we believe in the mission of “Pet Lovers Delighting Pet Lovers” and we demonstrate this through being Playful, Passionate, Personal and Professional. A successful candidate will have at least 1 year of supervisor or equivalent experience that includes the oversight and motivation of staff members, quality assurance of the facility, and an upbeat, positive personality. Animal experience is preferred. We are busiest on the weekends and holiday time frames so you must be available for most of these. We offer a competitive wage based on experience, employee incentives, health and dental insurance, and a fun, fast paced work environment. If you have a love of animals and are a dedicated, high energy employee with management or supervisor experience, we may have the perfect job for you. A Day in the Life: You come to work daily with a smile on your face and are excited to help serve our pet parents and their furry friends. You'll be in our branded gear and help run our lobby and curbside service by greeting everyone as they come in and solving whatever their need is -- check in, check out, answering questions, booking reservations and tailoring our service offerings to their needs. Your ultimate goal is to find out how we can best serve the pet parent and provide them solutions. You'll use one of your 15 hands to answer phones, take a dog to their destination for the day, hand out some treats or run some credit cards. You'll not only communicate with the dog(s), but also have a lot of interaction with mom and dad. You'll document what you are seeing and be ready to share with your manager and the pet parent. And let's not forget -- you're probably going to scoop some poop, clean up some pee, go home with some fur on you and get lots of sloppy kisses! Pet Host Lead Requirements: Must be able to handle dogs of all sizes and cats Must enjoy working with both people and pets Must have the stamina to walk energetic dogs as well as ensure our pet resort looks inviting and clean Must have a flexible work schedule where you can work during the week, as well as, many weekends and holiday time frames Must be able to follow directions and comply with processes and procedures Must have a keen sense of observation when observing the pets Must be able to perform physically demanding tasks; lift up to 50 lbs, stand for long periods Must have computer knowledge/quick learner Must have Leadership/Supervisor experience in a team oriented environment Excellent customer service skills, professional Organized, detail oriented Daily Responsibilities: Provide impeccable customer service by following our service foundation and ensure that each customer is treated with respect and dignity in order to develop and maintain strong relationships. Answer all incoming calls, respond to voicemails and emails. Make boarding reservations; book grooming, training, and temperament test appointments. Schedule daycare reservations. Manage cash, check, and credit card transactions and reporting/reconciling Gets to know clients and their pet's names on a regular basis Obtain all information related to a pet's visit; ensure accuracy of all information. This includes client information as well as pet information. Input all information into resort computer systems. Interact and communicate closely with other staff to ensure client and pet needs and concerns are understood and addressed. Have general knowledge of all services offered at site and be able to provide solutions to the clients' needs. Obtain vaccination records from veterinary offices and input into the computer. Assists in managing waitlists on weekends/peak season/holidays and ensures that rooms are utilized to maximum capacity. Act as liaison between veterinarian and customer/emergency contact, keeping all parties informed of ongoing problems when necessary. Help initiate “white glove” treatment to our best customers, ie. Call best customers well before peak seasons to secure reservations before we are “sold out”. Respond promptly and troubleshoot any customer relations issues, keeping in mind our empowerment goals. Promptly address any uncomfortable situations with customers Ensure the facility meets or exceeds expectations with regards to cleanliness and safety. Notifying manager on duty or ordering when levels of inventory are low in the following areas: retail and cleaning products for lobby areas and office supplies Ensure all common areas (lobby and employee spaces) are well maintained, clean and free from hazards ie: wet floors, defecant, etc. Consult with other departments Work with a team who all exemplify these qualities: A passion for animals and animal care, especially dogs + cats. Willing to learn animal behavior to ensure their safety. Focuses on safe and gentle handling. Forceful, aversive, aggressive handling, vocalizing or treatment will not be tolerated. Customer Service Oriented - Ability to take care of the customers' needs while following company procedures. Manages difficult or emotional customer situations; Responds promptly to customer needs; Responds to request for service and assistance. Build trust with customers. Willing and able to communicate directly with clients, both written and orally, about their dog. Works to make these “lifetime clients”. Must be able to multitask and be very detail oriented. Must be able to start and stop work. Must be able to work under conditions that require sitting, standing, walking, bending, reaching, pulling, pushing and grasping. Conflict Resolution - Ability to handle conflict with tact and diplomacy Good team work and willingness to assist other departments as necessary Cheerful, friendly, positive team-oriented attitude Strong attention to detail, especially where documentation is concerned. Ability to work in computer systems such as Microsoft Office. Reliable, punctual, and dependable Ability to work a flexible schedule, including holidays and weekends Ability to take direction well and apply it independently Ability to work in temperature extremes, work outside, or in distracting work environments such as loud noise/sound Ability to tolerate being in close contact with various bodily fluids and to get dirty frequently Physically able to handle dogs of all sizes and to lift up to 60 lbs. Other duties as assigned. Equal Employment Opportunity NVA Pet Resorts is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws. Work schedule Weekend availability Monday to Friday Holidays Supplemental pay Tips Benefits Paid time off Health insurance Dental insurance Vision insurance 401(k) Life insurance Disability insurance Paid training Employee discount

In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. About TOCA Soccer: At TOCA, we are passionate about people and the power of sport. We believe in creating an environment that becomes the “third home” for our guests - where they learn, where they live, and where TOCA becomes the place where they play. Whether they're kicking a soccer ball for the first time, focused on finding their best, or rediscovering their passion for the game, we are here to support and guide them every step along the way. Everyone deserves the opportunity to experience the joy and fulfillment that sports can bring, regardless of background and skill levels. Our ultimate goal is to create a consistent and amazing experience for everyone who interacts with TOCA, whether it is our dedicated team members or esteemed guests. What makes a TOCA Teammate? We value an individual that seeks to... Play Hard Care Deeply Grow Together Strive for Excellence Create Awesome Experiences Why You'll love being apart of the TOCA Team: You'll have full access to our TOCA Treats, which includes (but is not limited to!): Competitive Pay and On-Demand Pay Part-Time, Flexibility Career Growth & Development Employee Assistance Program Active & Fit Membership Benefits Hub Discount Marketplace So many TOCA Perks we can't name all of them, but we'll try: 4 TOCA Training Sessions, 50% Off Classes, Free Pick/League Play, 1 Free Birthday Party, Food and Beverage Discount, and 2 Free Packages to share with your squad! Whew! Job Highlights: Job Title: Lead Experience Associate Location: Report To: General Manager Hours Required: Availability to work up to 30 hours weekly, including evenings, weekends, and holidays. Position Overview: Team Leader. Vibe Keeper. Guest Experience MVP. We're on the hunt for a high-energy leader who can lead a shift, hype the team, and keep our soccer center running smoother than a clean pass in the final third. As a Lead Experience Associate, you'll own the guest experience, guide your teammates, and bring big TOCA energy to everything you do. **owning the front desk- owns first and last impression** Your Game Plan: Own the Guest Experience (30%) Greet guests like they're VIPs (because they are!) Answer questions, solve problems, and spread good vibes (you lead the front desk experience!) Handle feedback with care and confidence Coach & Champion Your Team (25%) Run the shift like a mini-manager Delegate tasks, coach teammates, and bring the hype Train new comers and level-up current teammates Operations Expert (20%) Keep the center clean, stocked, and flowin' Handle check-ins, reservations, and event logistics Crush your open/close checklist daily Work concessions as needed (locations with food and beverage) Problem Solving (10%) Fix guest issues fast and with finesse Know when to escalate, and come with solutions Communication (10%) Share updates, feedback, and squad goals Keep leadership and teammates in sync Admin But Make it Snappy (5%) Handle waivers, payments, and light reporting TOCA Culture (100!%) Model our service commitment standards by being professional, welcoming, aware, outgoing and proud. Partner with leadership to create and maintain a unified culture as well as a high level of engagement throughout the center. What You Bring: Leadership experience or natural “take charge” energy A passion for people + a cool head under pressure Tech confidence (Google Suite, scheduling tools, etc.) Flexibility to work nights/weekends (that's our peak time!) Ability to lift 30+ lbs and be on your feet for long shifts Food handlers card for our centers that require them #twentry #twmanager

Northside Hospital is award-winning, state-of-the-art, and continually growing. Constantly expanding the quality and reach of our care to our patients and communities creates even more opportunity for the best healthcare professionals in Atlanta and beyond. Discover all the possibilities of a career at Northside today. Responsibilities The Endoscopy Operations Supervisor is responsible for supervising designated Endoscopy staff and supporting the day-to-day operations to ensure efficient patient throughput. The supervisor participates in direct patient care and oversees daily staffing assignments, supply inventory and equipment maintenance. Qualifications REQUIRED: High school diploma, equivalent education (GED) or post-secondary education Must hold American Heart Association Basic Life Support (BLS) Three (3) years of experience in endoscopy One (1) year of experience in interventional endoscopy. One (1) year prior leadership experience in endoscopy AGTS Certification PREFERRED: Bachelor's degree in business, healthcare or related field Basic computer skills. Work Hours: 0630-5pm Weekend Requirements: No On-Call Requirements: Yes

Join LifeLink - Join a Life Saving Team! About LifeLink More than four decades ago, a visionary group of innovators, led by renowned nephrologist Dr. Dana Shires, made a life-changing commitment-to save lives through organ and tissue donation. From that bold beginning, LifeLink Foundation was established - founded with heart, purpose, and a mission that still guides us today. What started as a nonprofit with big dreams has grown into a vision-driven organization of more than 700 dedicated professionals across west-central Florida, Georgia, parts of South Carolina, Puerto Rico, and the US Virgin Islands. At LifeLink, we are united by our mission: To honor donors and save lives through organ and tissue donation. Our vision remains clear: To maximize the gift of life while giving hope to donor families and transplant patients. We are grounded in the values that shape our work and culture-Compassion. Excellence. Legacy. People. Quality. If you're inspired by purpose, driven by impact, and ready to help save and heal lives, LifeLink is the place for you. What You'll Do As a Director, Recovery Services you will directly contribute to LifeLink's life-saving mission. Primarily responsible for daily oversight, and management of the Organ Recovery Center. They will be mentoring, providing on going education, and evaluation of Recovery Staff and other assigned staff while working within established LifeLink Foundation, OPO, Piedmont Healthcare and regulating agency policies and protocols. Ensures that organ donor management, and all organ recoveries that take place in the recovery center are coordinated to provide appropriate space, staff, supplies and equipment to perform recoveries in a timely and effective manner that meets all recovery expectations. Acts as a liaison to Piedmont Healthcare for all recovery center-specific needs. As a member of the clinical leadership, team will serve as clinical expert for organ donation and transplantation issues within the organ recovery center. Key Responsibilities: Serves on LifeLink and Piedmont committees to ensure efficient practice and compliance with UNOS, LifeLink and Piedmont policies. Provides Donor Recovery Center Operations and Perfusion Lab Oversight Acts as a Recovery Operations and Perfusion Lab Resource Recommends and implements revisions in procurement protocols to provide continuous improvement with the work environment by actively participating in the Policy Review Committee. Participate in and manage overall daily operations of Surgical Coordinators, as appropriate, ensuring that they have the tools, training, and support necessary to direct the internal and external resources available to bring about successful donation for transplantation once a potential donor has been identified. Provides ongoing staff training to ensure compliance with policies and staff development. Assists Manager, Recovery Services with oversight of training, developing training protocols for the recovery center operations and monitoring trainee staff performance and compliance. Works closely with the Supervisor of QA/PI, Manager, Recovery Services and the Supervisor of Regional Transplant Coordinators to collaboratively design and implement projects (e.g. PDSA's) to measure performance and implement innovative and effective performance improvement methods and tools to drive key organizational goals. Guides assigned staff toward accomplishment of LifeLink' s mission and goals; including selection, training and development, scheduling and job assignment, coaching and counseling, appraisal and recognition, and recommending promotional and disciplinary status: Directs work planning: approves call schedules, vacation requests, expense reports, etc., to ensure adequate staff and adherence to policies. Participates in hiring through screening resumes and conducting interviews. Serves as mentor to new staff by coordinating and participating in classroom orientation and regular meetings to assess progress. Assesses and guides performance of assigned staff through case debriefs and interactions with staff when functioning as a Referral Coordinator and by observing them in the field. Prepares and delivers midyear and annual performance appraisals of assigned staff in collaboration with Manager of Recovery Services Performs other related job duties as required and assigned. Who You Are Passionate about helping others and making a difference Aligned with LifeLink's core values of Compassion, Excellence, Legacy, People, and Quality BSN, RN, or PA, or equivalent. Four years of experience as a Surgery center, hospital operating or ICU management or experience in material management or other positions with similar responsibilities. Required previous supervisory experience and proven leadership skills. Strong organizational, problem analysis and decision-making skills. Demonstrated ability to motivate peers and achieve cooperation. Able to work a minimum of 40 hours per week and participate in 24-hour call. Required to work for extended periods with few breaks. Ability to take initiative, multi-task, and meet deadlines with a growing degree of autonomy. Strong verbal and written communication skills. Professional appearance and demeanor. Exercise discretion dealing with all information in a confidential and sensitive manner. Lift up to 25 pounds and transfer short distances. Working Conditions Friendly, team-oriented and interactive environment. Availability via cell phone 24/7. Possible high stress / long hours while on call. Flexibility in work schedule, based on call schedule/case duration. Occasional air/ground travel, as required. Hazardous conditions include, but are not limited to possible exposure to blood and/or body fluids from potentially infected donors and the potential of obtaining cuts and/or punctures to skin from sharp instruments and equipment. Diversity, Equity & Inclusion LifeLink is proud to be an equal opportunity employer. We celebrate diversity and are committed to building an inclusive environment that reflects the communities we serve. Ready to Help Change Lives? Your next career move could be the most meaningful one yet.

Transdev in Norcross, GA is hiring an Operations Supervisor. The Operations Supervisor assists the General Manager in all aspects of the daily location functions. We are seeking customer service-oriented professionals who are dedicated to safety. Transdev is proud to offer: $21.10 - $31.71 Benefits include: + Vacation: up to 14 days per year + Paid Sick Leave: 8 hrs monthly full-time employees/ 5 hrs monthly part- time employees; medical, dental & vision after 90 calendar days of employment for full-time employees, life insurance, 401k retirement benefits, and company holidays. Key Responsibilities: + Responsible for the check-in process of drivers including fitness for duty inspection, uniform and credential check, and assignment of buses + Coordinate bus rotation, trips and driver break times by the assignment of Customer Service Representative personnel and vehicles. + Other duties as required. Qualifications: + High school diploma or equivalent + Valid CDL A or B with Passenger endorsement + Prior supervisory experience preferred. + Subject to a DOT drug testing and physical if applicable. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including cannabis, for any reason. Drug-free workplace: Transdev maintains a drug-free workplace. Applicants must: * Be eligible to work in the United States without requiring sponsorship now or in the future (if based in the U.S.). * Successfully pass a pre-employment drug screen. Physical Requirements: + Must be able to work shifts or flexible work schedules as needed. + The employee is generally subjected to long periods spent sitting, typing, or looking at a computer screen. + Work environment will be a combination of both indoors and outdoors. About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at ****************** or watch an overview video at ******************* O5cv0G4mQ The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. California applicants:Please Click Here for CA Employee Privacy Policy. Job Category: Operations Management & Supervisory Job Type: Full Time Req ID: 6820 Pay Group: ZTT Cost Center: 450 The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law. Drug-free workplace If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check. California applicants: Please Click Here for CA Employee Privacy Policy. About Transdev Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. Find out more at http://****************** or watch an overview video.

1st Shift, Monday - Friday 7:00 am - 3:30 pm We're seeking a Supervisor, Supply Chain Operations, who can bring out the best in his/her team. If you know how to encourage people to continually raise the bar while taking responsibility for all day-to-day warehouse operations, you might be an ideal fit for our growing company. As a member of our team, you'll have the committed support to excel at your job and the resources to build an exciting career. Pay, benefits and more. We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), 401(k), life insurance, disability and more. What you'll do on a typical day: * Ensure efficient daily operations of the warehouse * Prepare schedules * Supervise the team and provide training and coaching to improve performance * Monitor work quality to consistently deliver exceptional customer service * Demonstrate an understanding of the company quality policy * Adhere to the GXO 7S program * Communicate well with leadership, team members and other departments * Implement continuous improvement action plans * Always maintain a clean environment What you need to succeed at GXO: At a minimum, you'll need: * 2 years of relevant work experience * Experience with Microsoft Office (Word, Excel and Outlook) and computerized scanner equipment * Availability to work a flexible schedule as needed, including planned and unplanned overtime, which may include weekends It'd be great if you also have: * Bachelor's degree in Logistics or a related field * 2 years of managerial or supervisory experience * Bilingual English/Spanish * Experience in an AS9100 or ISO environment * Warehousing or Third-Party Logistics (3PL) experience This job requires the ability to: * Lift objects of various shapes, sizes and weights * Stand, sit or walk for extended periods of time * Reach (including above your head), bend, climb, push, pull, twist, squat and kneel * Handle or manage tools or equipment * Tolerate hot or cold warehouse environments We engineer faster, smarter, leaner supply chains. GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team - energetic, innovative people of all experience levels and talents who make GXO a great place to work. GXO is an equal opportunity employer. We celebrate, support and thrive on diversity and are committed to creating an inclusive environment for all employees. We believe that diversity and inclusion in our business is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. We are an Armed Forces friendly organisation and Disability Confident Leader as part of the Disability Confident Scheme (GIS) and actively welcome applications from people with disabilities. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement here.