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Service supervisor jobs in Atlanta, GA - 972 jobs

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  • HVAC Service Manager

    Just Construction Recruitment

    Service supervisor job in Atlanta, GA

    Our client is a long-established and highly respected commercial HVAC service and construction provider operating across a major metropolitan market. With a strong reputation for technical excellence, customer service, and operational integrity, they support a diverse commercial and industrial client base through planned maintenance, reactive service, and renovation work. The business is known for investing heavily in its people, systems, and culture. Their service division is already profitable and well-structured, with experienced technicians and leadership in place. The next phase of growth requires a senior operational leader who can elevate performance, scalability, and consistency across the entire service operation. About the role: The successful candidate will provide strategic direction and operational oversight across planned maintenance, time & material service, and quoted repairs. They will lead and develop supervisors, account managers, dispatch, estimating, and field teams while working closely with senior leadership to align service operations with wider business objectives. Key Responsibilities: Lead, coach, and develop the full service organisation, including field supervision, account management, dispatch, and estimating Own full P&L responsibility for the service department, including maintenance agreements, T&M service, and quoted work Drive growth in recurring service agreement revenue and overall departmental profitability Implement and enforce systems, KPIs, and operating standards to deliver consistent, high-quality customer outcomes Improve processes across scheduling, dispatch, estimating, contracts, and customer follow-up Partner with HR to attract, develop, and retain high-performing technicians and support staff Actively contribute to senior leadership discussions and strategic decision-making Conduct performance reviews and lead ongoing training and professional development initiatives About the candidate: Our client is seeking a senior-level commercial HVAC service leader who has already demonstrated the ability to run, grow, and optimise a high-performing service operation. This role is designed for an individual ready to step into a true leadership position with full operational and financial accountability. Proven leader of a commercial or industrial HVAC service department, with experience overseeing multi-disciplinary teams across field operations, dispatch, estimating, and account management Demonstrated success managing full P&L responsibility, including maintenance agreements, time & material service, and quoted repair work Strong background scaling service operations while improving profitability, efficiency, and customer satisfaction Deep technical knowledge across commercial HVAC systems, including chillers, boilers, VRF, large air handlers, BAS/controls, rooftop units, and hydronic systems Track record of implementing and leveraging enterprise service management software and KPI-driven performance frameworks Results-oriented and analytically minded, regularly tracking metrics such as technician utilisation, average ticket value, close rate, and margin Experienced people leader with a servant-leadership approach, focused on coaching, accountability, and long-term team development Ideally brings 7-15+ years of commercial/industrial HVAC experience, including at least 5 years in a Service Manager, Operations Manager, or equivalent senior role
    $48k-81k yearly est. 1d ago
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  • MEP Superintendent - Data Centers

    Metric DCX

    Service supervisor job in Atlanta, GA

    MEP Superintendent - Top 10 General Contractor A leading Top-10 GC is hiring an MEP Superintendent to run large, complex $100M+ projects across the U.S. This role is the on-site leader responsible for field execution, safety, schedule, and trade coordination on high-visibility builds. What You'll Do: Lead all field operations on major ground-up projects ($100M-$500M+). Direct and coordinate trade partners, foremen, and site teams. Drive daily schedule, manpower planning, and logistics. Enforce a zero-incident safety culture and impeccable quality standards. Solve problems on the spot and keep projects moving efficiently. Expertise in overseeing MEP scopes. What You Bring: 10+ years' experience running large ground-up projects. Proven success on $100M+ commercial or mission-critical builds. Expert in field coordination, sequencing, and construction means & methods. Strong leadership presence and communication skills. Ability to travel and live on-site for extended project durations. What's on Offer: Lead flagship projects for a nationally recognized contractor. Clear path toward a leadership position - Field Operations Executive / VP Competitive salary and comprehensive benefits. Industry-leading bonuses.
    $55k-91k yearly est. 1d ago
  • Customer Service Manager

    Group Bayport

    Service supervisor job in Suwanee, GA

    Group Bayport is a rapidly growing global e-Commerce, B2B2C, B2B and B2C organization and an industry leader in print technology, operating in the United States, Canada, Australia, New Zealand, UK, and India through its family of brands -- Banner Buzz, Covers & All, Vivyx Printing, Circle One, Giant Media, PatioHQ and Neon Earth P. From full suites of trade show and small business marketing solutions to sophisticated outdoor living covers, signages and shades to eclectic personal accents and home decor, we help our customers, clients, and partners to make a personalized statement through customization. For more about Group Bayport, please visit: ********************************** LinkedIn: ******************************************************** Role Summary This is a Head-level opportunity responsible for leading the Customer Service team based in Atlanta, U.S. The Manager will oversee day-to-day service operations, manage direct team members, and serve as a liaison to international customer support teams located in the U.S. and Manila. The Manager will ensure delivery of outstanding customer experiences and key operational metrics, partnering cross-functionally with Sales, Designers, Production, Technology, and Group Bayport's global business units. In addition to oversight of customer service functions, the Manager will also have administrative responsibilities including but not limited to collaboration on recruiting and onboarding U.S.-based Customer Service Sales, Service, and Design Advisors and will be responsible for overseeing payroll management and compliance for the service team. Job Responsibilities Lead, develop, and coach the Atlanta-based Customer Service team, directly managing team members and supporting their career growth. Build and maintain strong working relationships with international customer service teams in the U.S., India, and Manila, ensuring consistent service standards and knowledge sharing. Manage U.S.-based Designers for Service, Support, and Pre-Order Queries. Drive inside sales initiatives by coaching the team to identify and capitalize on sales opportunities during customer interactions, enhancing customer engagement and revenue generation. Oversee payroll processes for assigned teams, ensuring accurate and timely records in compliance with company policies. Oversee day-to-day operations of customer support channels (phone, chat, email), setting and monitoring performance targets for AHT, C-SAT, FRT, Occupancy, and Quality. Drive continuous improvement initiatives to reduce missed calls/chats and improve customer satisfaction KPIs. Partner with cross-functional departments to elevate service experience and provide feedback for product or process enhancements. Monitor team attendance, attrition, and service-related metrics, preparing and presenting weekly/monthly reports to leadership. Ensure adherence to agreed-upon SLAs and RRR (Return, Reship, Refund) metrics for all customer touchpoints. Manage complex escalations and resolve customer issues, acting as the final point of escalation when required. Job Requirements Bachelor's Degree or equivalent in Business, Communications, Marketing, or related field. 5-10 years of team management experience in U.S.-based Customer Service Sales and Support Roles. Proven track record leading teams in the U.S. and collaborating with international teams globally. Demonstrated experience in inside sales, with a focus on driving customer engagement and sales outcomes through service interactions. Coordination across time zones as required. Behavioral Skills Excellent verbal and written communication skills. Strong organization and time management skills. Demonstrated leadership, coaching, and conflict resolution abilities. Ability to analyze complex issues and recommend process improvements. Strategic planning and project management skills. Commitment to high-quality customer experiences. Technical Skills Strong experience managing service operations via CRM, chat, and phone systems. Oversee payroll management and staff rostering experience. Expertise in tracking and improving CSAT, SLA, AHT, FRT, occupancy, and quality metrics. Familiarity with onboarding creative/design team members preferred. Proficient in MS Office, CRM software like Salesforce, web browsers. Preferred experience in Ecommerce. Key Responsibility Areas (KRA) & KPIs Call Handling Efficiency (AHT) - Maintain balanced Average Handle Time, ensuring customer issues are resolved efficiently without compromising quality. Customer Satisfaction (CSAT) - Drive CSAT improvement through empathetic, accurate, and timely service, using survey insights for corrective actions. First Response Time (FRT) - Ensure timely responses to all customer inquiries, adhering to SLA benchmarks. Service Team Occupancy & Utilization - Optimize workload distribution and productivity while maintaining employee well-being. Quality Score (Interactions/Audits) - Conduct regular audits of calls/emails/chats, achieve quality benchmarks, and provide coaching for improvement. Refund, Reship & Review (RRR) Rate - Track and reduce RRR by addressing root causes, coordinating with teams, and minimizing cost impact. SLA Adherence & Optimization - Ensure strict compliance with SLAs, continuously monitor performance, and implement process optimizations. Team Attendance & Workforce Reliability - Ensure consistent attendance, adherence to shifts, and minimize unplanned absenteeism. Payroll Accuracy & Compliance - Oversee payroll inputs for 100% accuracy, ensure compliance with statutory requirements, and resolve discrepancies. Attrition Management - Monitor attrition trends, implement retention strategies, and conduct exit analysis for improvements. Group Bayport is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees.
    $32k-58k yearly est. 17h ago
  • Service Manager

    Hai Robotics 4.0company rating

    Service supervisor job in Atlanta, GA

    The Service Manager ensures the delivery of high-quality, reliable customer support operations. This role oversees daily service performance, ensures SLA adherence, and drives continuous improvement through root cause elimination, process optimization, and operational excellence. Key Responsibilities Oversee daily support operations, ensuring service levels and customer expectations are consistently met. Monitor KPIs such as response time, resolution time, backlog, and CSAT; act on trends and exceptions. Develop, document, and enforce standard operating procedures (SOPs) and escalation paths. Partner with the Project Manager to implement process improvements and automation initiatives. Collaborate with the Account Managers to address customer feedback and strengthen service performance. Coach and develop team leads and senior support staff to improve productivity and service quality. Conduct service reviews and performance reporting for leadership and key customers. Qualifications Bachelor's degree or equivalent experience. 5+ years of experience in customer support/service delivery, including 2+ years in a leadership capacity. Strong grasp of service management frameworks (ITIL, Lean, etc.). Proven track record in driving process improvement and operational excellence. Excellent analytical, coaching, and communication skills. Proficiency with service management tools (Zendesk, ServiceNow, or equivalent).
    $50k-66k yearly est. 3d ago
  • Operations Supervisor

    Courier Express 3.9company rating

    Service supervisor job in Norcross, GA

    Courier Express Seeking Operations Supervisor / Transportation Courier Express is looking for a strong operations oriented team player with experience in a fast paced environment and the ability to coordinate between multiple facets of business. This position consists partially of an Operations Assistant (works side by side with the Operations Manager to accomplish daily goals) as well as working with the Driver Recruiter (Independent Contractor recruiting, driver coordinating and development). Monday thru Friday Day Shift $50k Primary Job Duties: Leads the warehouse staff in the daily operations and functions of the department. Ensures every delivery is assigned and accounted for. Ensures the Independent Contractors are properly uniformed and properly trained. Resolves customer and delivery issues. Supervises large accounts to monitor delivery status and customer satisfaction. Ensures the warehouse is clean, organized, secure and safe at all times. Reviews individual driver performance weekly such as cargo loss and claims. Ensures operations function smoothly at the individual location so that all customer and company service expectations are met. Establishes and maintains performance and productivity standards. Manages and attempts to reduce the costs of the operating unit. Maintains a high level of service with customers that meets the expectations of Courier Express. Creates goals and action plans for each aspect of the operating unit. Maintains positive employee relations and creates a positive work environment through the enforcement of safety and compliance standards. Provides feedback to management on the status of overall operations. Secondary Job Duties: Handles the process of coordinating and contracting new drivers, including but not limited to placing advertisements, answering ad responses, interviewing potential drivers, running background checks, and conducting orientation for new drivers. Acts as a liaison between the drivers and management and helps to resolve any issues. Maintains contact with the operations managers to stay alert as to the needs for new drivers. Education/Experience Preferred but not required: College degree and 2+ year's managerial experience in Transportation, Courier, or Distribution. Skills Required: Ability to plan and carry out daily agenda with limited supervision, proven ability to multitask, leadership experience, highly developed organizational skills, ability to interact with employees at a variety of levels, excellent communication skills, rapid response to issues, attention to detail, ability to communicate with drivers on a routine basis. Computer Skills Preferred: Microsoft Office Suite. Personal Skills Preferred: Attention to detail; Proactively minded; Able to work independently with minimum supervision; Excellent written and verbal communication; Multitasking; Time management.
    $50k yearly 17h ago
  • Environmental Services Operations Manager - Northeast Georgia Health System

    Aramark 4.3company rating

    Service supervisor job in Gainesville, GA

    !!!$2,500 SIGN-ON BONUS!!! Aramark Healthcare+ is seeking an Environmental Services Operations Manager to join their team at Northeast Georgia Healthcare System in Gainesville, GA. The Environmental Services Operations Manager is responsible for developing and executing facilitysolutions to ensure all health and safety standards are met. The Environmental Services Operations Manager is responsible for servicing and/or maintaining a physical location or site to client specifications, leads the operations of facility accounts by ensuring areas of responsibility meet objectives and client expectations. Job Responsibilities Leadership ? Overall ownership and accountability of operational management and financial performance of the unit ? Coach employees by creating a shared understanding about what needs to be achieved and how it is to be achieved ? Reward and recognize employees ? Identify and engage top talent and develop team members to their fullest potential within the organization ? Plan and lead team management meetings ? Ensure safety and sanitation standards in all operations. Client Relationship ? Establish and maintain effective client and customer rapport for a mutually beneficial business relationship ? Identify client needs and communicate operational progress ? Deliver and model WEST as the foundation for delivering excellent customer service ? Facilitate and support new business and retention activities. ? Develop program (facilities, custodial, energy, grounds or maintenance) to meet client and customer demands and specifications Financial Performance ? Build revenue and manage budget which includes cost controls with regard to labor, supply, and inventory ? Ensure the completion and maintenance of financial statements relative to the department ? Oversight and responsibility to deliver client and company financial targets ? Adopt all Aramark processes and systems, eliminate custom/manual reports ? Understand performance metrics, data, order and inventory trends; educate teams on key levers to improve margins Productivity ? Implement and maintain GM agenda for both labor and total quality management requirements ? Create value through efficient operations, appropriate cost controls, and profit management ? Ensure consistent application of Aramark?s operating standards and processes (Operational Excellence) with particular focus on efficiencies in sustainability efforts to reduce energy consumption and labor productivity standards At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice. Qualifications ? Requires at least 3 years of experience in healthcare environmental services ? Requires up to 2 years of experience in a management or supervisory role preferred ? Requires a Bachelor Degree or equivalent experience ? Model key leadership behaviors and ensure the highest levels of safety, quality and service excellence for employees, clients and consumers EducationAbout Aramark Our Mission Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law. About Aramark The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at or connect with us on Facebook, Instagram and Twitter.
    $35k-53k yearly est. 1d ago
  • Field Service Supervisor - HVAC

    Empire Heating & Air Conditioning

    Service supervisor job in Decatur, GA

    Field Service Supervisor - HVAC (Residential + Light Commercial) Empire Heating & Air Conditioning- Decatur, GA Full-Time | Up to $45/hr + Bonuses | Income Potential: $100K+ | Company Vehicle | Full Benefits Are you an experienced HVAC technician with leadership ability and a passion for high-performance systems? Empire Heating & Air Conditioning-serving Atlanta's residential and light commercial customers for nearly 40 years-is looking for a Field Service Supervisor - HVAC to lead and support our growing team. This is a hands-on, in-the-field leadership role: you'll complete service calls, assist with complex diagnostics, and train technicians in real-world environments. Compensation & Incentives: * Hourly wage up to $45/hr, depending on experience and certifications * Abundant spiffs, performance bonuses, and commissions on system sales * Six-figure income potential * Company vehicle, gas card, phone, tablet, and uniforms provided What You'll Do: * Perform and support residential and light commercial HVAC service calls * Troubleshoot and resolve advanced service and installation issues * Act as a field mentor, especially on Daikin FIT and VRV systems * Perform airflow diagnostics, static pressure testing, and duct performance evaluations * Conduct live performance and capacity calculations on real systems * Set the standard for technical excellence, communication, and professionalism * Help coach and develop technicians while staying active in daily field operations * Assist with field training on advanced equipment and controls for both residential and light commercial applications * Collaborate with the office on scheduling, quality control, and customer satisfaction What You Bring: * 5+ years of field experience in residential and light commercial HVAC service * EPA 608 Universal Certification (Required) * A2L Refrigerant Certification (Required) * Daikin FIT and VRV expertise (Required) * Strong working knowledge of airflow, duct design, and diagnostic tools * Ability to perform and teach live performance and load calculations * Leadership mindset with solid communication and coaching skills * Valid driver's license with a clean record * NATE Certification (Preferred) Benefits: * Competitive base pay with bonuses, spiffs, and commissions * Health, dental, and vision insurance * 401(k) with company match * Paid vacation and holidays * Company-provided truck, tools, uniforms, phone, and tablet * A respected, family-run company with a 4.9-star reputation and nearly 40 years of service * Ongoing training and career advancement opportunities
    $45 hourly 23d ago
  • Community Service Supervisor

    Columbia Residential Properties, LLC 4.2company rating

    Service supervisor job in Atlanta, GA

    The Community Service Supervisor performs general and/or specialized maintenance and repairs, applies proficient skills in several maintenance trade disciplines, supervises a team of maintenance technicians and assistants, manages a budget for the most cost effect practices, and provides supervision, training, and development for assigned associates. In addition, and along with the Community Manager, the Community Service Supervisor is responsible for overseeing the physical property, general maintenance repairs, unit make-readies, preventative maintenance, and construction or rehabilitation projects for the apartment community. JOB SPECIFIC COMPETENCIES: Provides service to residents in a prompt, courteous, and professional manner Establishes emergency maintenance on-call and daily work schedules for maintenance staff and meets with the Community Manager daily to report on the status of all scheduled work orders Follows up on work assignments for efficiency and thorough completion Instructs staff on and enforces work policies and procedures, safety procedures, and the use and maintenance of equipment and maintains on-site safety binder Makes regular inspections of the community, notifies management of problems and recommends solutions Can identify and correct hazardous property conditions that could place the property in a liable position Utilizes a preventative maintenance program to minimize the cost of maintenance and downtime of equipment and units by maintaining an adequate inventory of all parts, tools, and equipment Obtains competitive pricing on purchases maintains control through purchase orders, oversees contract labor, and orders materials as needed and approved by the Community Manager Assists Community Manager in preparation of annual budget to maximize income, control expenditures and maintain financial objectives to meet pre-determined budgetary goals POSITION QUALIFICATIONS: Education: High School Graduate or General Education Degree (GED) for consideration Some colleges or trade schools preferred Certificates and Licenses: HVAC/Freon Recovery Certification CPO (Certified Pool Operator) and EPA Universal certificates preferred Valid Driver's License Experience/Specialized Knowledge: Minimum of three (3) years related experience Knowledge of a variety of skilled trades, including elements of construction/installation, uses, repair, and maintenance including minor carpentry, minor plumbing, mechanical and electrical, household appliances, framing and finishing walls, doorways, roofs, and other elements of wooden structures, installing and repairing sinks, drains, and toilets, inspecting, cleaning and lubricating mechanical parts of equipment and may do basic welding and metal work Other Requirements: Completion of in-house training within the first 90 days of employment Enjoy the work that they do demonstrate a pleasant demeanor on the job and show a desire for success Exhibits behavior that is consistent with the Vision, Mission, and Core Values of the Company; makes working environment enjoyable for self and others The Community Service Supervisor is required to assist in special projects or activities designated by the Company or in the absence of the Regional Service Manager. This should not be considered all-inclusive. It is merely a guide of expected duties. The employee understands that the job description is neither complete nor permanent and it may be modified at any time. At the request of their supervisor, an employee may be asked to perform additional duties or take on additional responsibilities without notice. Our Mission: Provide quality, safe, and affordable housing for low and moderate-income families Provide an environment for its team members to excel and be recognized and rewarded for their accomplishments Provide the Principals and Partners a fair return on their effort and investment Core Values: EXCELLENCE | INTEGRITY | RESPONSIBILITY | RESPONSIVENESS |RESPECT | CHARACTER
    $30k-39k yearly est. 27d ago
  • Police Services Supervisor

    City of Marietta (Ga 3.3company rating

    Service supervisor job in Marietta, GA

    Rate of Pay: $55,515.20 - $63,495.51 Status: Open Until Filled This is a supervisory position within the Support Services division of the Marietta Police department that reports to an assigned Police Lieutenant supervisor. This position is responsible for managing the police services daily operations and supervising all assigned Police Service Representatives in the division. * Supervises the police records division and employees involved in bonding procedures, computer operations, and dispensing information to police personnel. * Oversee all information stored on GCIC/NCIC and ensures entries, deletions, and modifications comply with the policies and standards of the FBI, GBI, and GCIC. * Oversees the release of information to the public and ensures the department remains within compliance of the Georgia Open Records Act. * Oversees the processing of Records Restrictions and ensures the department remains within compliance with State law regarding records restrictions. * Oversees the scanning of departmental records, ensures scanned documents are accurate and correct. * Oversees the processing of accident and incident reports and either makes minor corrections to inaccurate information or requests officers to make corrections. * Monitors the work of Police Service Representatives to ensure that all police records are processed, stored and retrieved correctly. * Maintains and records payroll, attendance and time information on all police services representatives. * Will be required to work either a day or evening shift but also requires intermittent ability to flex hours for work needs throughout any shift hours. * Performs personnel management functions for the records unit including employee scheduling (vacations, sick leave adjustments, etc.) interviews, terminations, disciplinary actions, timecards, annual and work test evaluations. Provides for the training of new Police Service Representatives and monitor progress. * Perform other related duties as assigned. Preferred Qualifications: * A minimum of an Associate's degree in public administration, criminal justice, or related field. (Bachelor's degree in same areas preferred.) A combination of education and experience may be accepted. * A minimum of five years' experience as a Police Records Clerk or related position in a protective service environment. * Knowledge of personnel regulations and current legal practices and ability to effectively supervise clerical employees. * Must become a certified Terminal Agency Coordinator within six months of employment. * Must become a certified Records Management Professional in compliance with the Georgia Records Management Association. * Knowledge of all functions and operations in the Police Records section. * Knowledge of computer and MS Office Suite software including Word, Excel, Outlook and others as needed, calculator, police radio and other office equipment. * Ability to pass Georgia Crime Information Center certification test. * Ability to use maps, Atlas and other reference materials. * Ability to interact with people in a courteous and effective manner. * Required to become a Notary Public within six months of employment. * Ability to interact with people in a courteous and effective manner. * Ability to learn and enforce all city and department policies and procedures. Disclaimer Successful candidates are required to submit to drug screen, credit history, and background inquiry.
    $55.5k-63.5k yearly 24d ago
  • Work From Home | Hotel Reservations | Customer Service

    Destination Knot

    Service supervisor job in Atlanta, GA

    Job Title: Work From Home - Hotel Reservations - Customer ServiceCompany: Destination KnotJob Type: Flexible Schedule | Remote Work About Destination Knot: Destination Knot is a dedicated travel planning company that specializes in creating personalized travel experiences for clients, including hotel accommodations, cruises, and group trips. We pride ourselves on excellent customer service and helping travelers turn their dream vacations into reality. Position Overview: Destination Knot is seeking enthusiastic and customer-focused individuals to join our team as Hotel Reservations Customer Service Representatives. In this remote role, you'll assist clients in exploring hotel options, answering questions, and handling reservations to ensure seamless travel planning.This position is perfect for those who enjoy working with people, love the travel industry, and thrive in a virtual work environment. Comprehensive training and ongoing support are provided. Key Responsibilities:Assist clients in researching and booking hotel accommodations Provide accurate information about hotel options, pricing, and amenities Respond promptly and professionally to client inquiries via phone, email, or online messaging Maintain accurate records of client interactions, preferences, and reservations Collaborate with other team members to ensure excellent service delivery Stay current on travel trends, hotel offerings, and industry updates Participate in virtual team meetings and training sessions Requirements:Excellent communication and customer service skills Friendly, professional demeanor and strong attention to detail Ability to work independently and manage tasks effectively Basic computer skills and reliable internet connection Interest in travel and helping clients plan exceptional hotel stays Previous experience in customer service, hospitality, or sales is a plus but not required What We Offer:Flexible, remote work environment Full training and access to booking tools and industry resources Supportive team culture and mentorship Income-earning possibilities based on performance Access to exclusive travel discounts and industry perks Opportunities for personal and professional development Ready to help clients book the perfect stay? Apply today and start your journey with Destination Knot!
    $33k-48k yearly est. Auto-Apply 14d ago
  • Hostess/Customer Service Supervisor

    Antica Posta

    Service supervisor job in Atlanta, GA

    Job DescriptionBenefits: Employee discounts Opportunity for advancement Training & development MaitreD for successful established restaurant. Professional, friendly, reliable, capable of making diners feel welcome and appreciated. Able and available to work Saturday, Monday, Sunday plus two other dinner shift. Full time Experienced in fine dining.
    $33k-48k yearly est. 28d ago
  • Field Services Supervisor

    Ralliant

    Service supervisor job in Atlanta, GA

    On-Site The Field Services Supervisor will support and oversee day-to-day operations of permanent onsite and remote calibration teams. This role ensures high-quality calibration service delivery, supports technician development, and helps maintain strong customer relationships. The ideal candidate will have hands-on calibration experience and be comfortable supervising small teams, assisting with technical troubleshooting, and ensuring compliance with accreditation standards. Approximately 20-30% travel is required to support field teams and customers. This role also requires the supervisor to spend approximately 30% of their day performing calibrations, especially during high-demand periods or when covering for technician absences. Key Responsibilities: Team Leadership & Daily Support - Supervise daily tasks of calibration technicians across multiple sites and remote teams. - Assign and track calibration work, monitor turnaround times, and support daily workflow planning. - Provide mentoring and technical guidance to team members, including hands-on calibration assistance when needed. - Assist with onboarding and cross-training to ensure team flexibility across various disciplines (e.g., torque, temperature, pressure, electrical, dimensional). Calibration & Technical Oversight - Support and perform hands-on calibrations in accordance with ISO/IEC 17025 and other relevant standards (ISO9001, AS9100, ANZ540.1). - Review calibration data for completeness and accuracy; ensure proper documentation and traceability. - Coordinate with Quality and Engineering teams to troubleshoot complex calibration issues. - Help maintain calibration equipment and ensure readiness for audits. Operational Excellence - Ensure compliance with safety protocols and company SOPs across all calibration activities. - Monitor performance metrics (e.g., OTD, quality scores, asset throughput) and escalate issues as needed. - Support audit preparation and actively participate in ISO, ANZ, and AS audits. - Participate in and support process improvements, including Kaizen, 5S, and other lean initiatives. Customer Service & Communication - Act as the local point of contact for assigned customer accounts, assisting with service updates and issue resolution. - Help facilitate customer check-ins, support QBRs, and attend onsite visits as needed. - Communicate clearly with customers about service status, scheduling, and technical requirements. Onsite Engagement & Travel - Travel to customer locations (~60-80%) to support calibration activities, provide team oversight, and attend customer meetings. - Participate in pre- and post-onsite planning with team members and customers to ensure smooth execution. Qualifications: - 3-5 years of calibration experience in a lab or field environment, preferably in multiple disciplines. - Experience supervising technicians or leading small teams is highly preferred. - Solid understanding of ISO/IEC 17025 and calibration-related standards (ISO9001, AS9100, ANZ540.1). - Strong communication skills with the ability to work across teams and with customers. - Proficient in calibration software, Microsoft Office, and service management tools (e.g., Gage, FSM, CalWeb, Dynamics). - Ability to travel up to 80%. Preferred Skills: - Certified or formally trained in specific calibration disciplines (e.g., electrical, dimensional, pressure). - Experience leading or participating in 5S or Kaizen events. - Familiarity with metrology concepts and measurement uncertainty. - Experience supporting multi-site operations or large customer accounts. \#LI-SM2 **Ralliant Corporation Overview** Ralliant, originally part of Fortive, now stands as a bold, independent public company driving innovation at the forefront of precision technology. With a global footprint and a legacy of excellence, we empower engineers to bring next-generation breakthroughs to life - faster, smarter, and more reliably. Our high-performance instruments, sensors, and subsystems fuel mission-critical advancements across industries, enabling real-world impact where it matters most. At Ralliant we're building the future, together with those driven to push boundaries, solve complex problems, and leave a lasting mark on the world. **About Tektronix** Tektronix, a wholly owned subsidiary of Ralliant Corporation, is a place where people are challenged to explore the boundaries of what's possible, bringing the digital future one step closer every day. Through precision-engineered measurement solutions, we work with our customers to eliminate the barriers between inspiration and realization of world-changing technologies. We believe that cultivating a deeper sense of loyalty and belonging is key to how we attract and retain our best people. This reality inspires our Inclusion & Diversity vision, We Are More Together, and guides our approach as we all work toward creating great places where our teams work and thrive. Realize your true potential at Tektronix - join us in revolutionizing a better tomorrow! We Are an Equal Opportunity Employer. Ralliant Corporation and all Ralliant Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Ralliant and all Ralliant Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at applyassistance@Ralliant.com. **Bonus or Equity** This position is also eligible for bonus as part of the total compensation package.
    $33k-52k yearly est. 60d+ ago
  • Community Service Supervisor

    Ahp Management Corp 4.4company rating

    Service supervisor job in Atlanta, GA

    The Community Service Supervisor performs general and/or specialized maintenance and repairs, applies proficient skills in several maintenance trade disciplines, supervises a team of maintenance technicians and assistants, manages a budget for the most cost effect practices, and provides supervision, training, and development for assigned associates. In addition, and along with the Community Manager, the Community Service Supervisor is responsible for overseeing the physical property, general maintenance repairs, unit make-readies, preventative maintenance, and construction or rehabilitation projects for the apartment community. JOB SPECIFIC COMPETENCIES: Provides service to residents in a prompt, courteous, and professional manner Establishes emergency maintenance on-call and daily work schedules for maintenance staff and meets with the Community Manager daily to report on the status of all scheduled work orders Follows up on work assignments for efficiency and thorough completion Instructs staff on and enforces work policies and procedures, safety procedures, and the use and maintenance of equipment and maintains on-site safety binder Makes regular inspections of the community, notifies management of problems and recommends solutions Can identify and correct hazardous property conditions that could place the property in a liable position Utilizes a preventative maintenance program to minimize the cost of maintenance and downtime of equipment and units by maintaining an adequate inventory of all parts, tools, and equipment Obtains competitive pricing on purchases maintains control through purchase orders, oversees contract labor, and orders materials as needed and approved by the Community Manager Assists Community Manager in preparation of annual budget to maximize income, control expenditures and maintain financial objectives to meet pre-determined budgetary goals POSITION QUALIFICATIONS: Education: High School Graduate or General Education Degree (GED) for consideration Some colleges or trade schools preferred Certificates and Licenses: HVAC/Freon Recovery Certification CPO (Certified Pool Operator) and EPA Universal certificates preferred Valid Driver's License Experience/Specialized Knowledge: Minimum of three (3) years related experience Knowledge of a variety of skilled trades, including elements of construction/installation, uses, repair, and maintenance including minor carpentry, minor plumbing, mechanical and electrical, household appliances, framing and finishing walls, doorways, roofs, and other elements of wooden structures, installing and repairing sinks, drains, and toilets, inspecting, cleaning and lubricating mechanical parts of equipment and may do basic welding and metal work Other Requirements: Completion of in-house training within the first 90 days of employment Enjoy the work that they do demonstrate a pleasant demeanor on the job and show a desire for success Exhibits behavior that is consistent with the Vision, Mission, and Core Values of the Company; makes working environment enjoyable for self and others The Community Service Supervisor is required to assist in special projects or activities designated by the Company or in the absence of the Regional Service Manager. This should not be considered all-inclusive. It is merely a guide of expected duties. The employee understands that the job description is neither complete nor permanent and it may be modified at any time. At the request of their supervisor, an employee may be asked to perform additional duties or take on additional responsibilities without notice. Our Mission: Provide quality, safe, and affordable housing for low and moderate-income families Provide an environment for its team members to excel and be recognized and rewarded for their accomplishments Provide the Principals and Partners a fair return on their effort and investment Core Values: EXCELLENCE | INTEGRITY | RESPONSIBILITY | RESPONSIVENESS |RESPECT | CHARACTER
    $41k-60k yearly est. Auto-Apply 27d ago
  • Advisor Support Supervisor - Client Services

    Osaic

    Service supervisor job in Atlanta, GA

    Customer Service Opportunity in Financial Services Supervisor- Client Services La Vista:12325 Port Grace Blvd, La Vista, NE 68128 Oakdale: 7755 3rd St. N, Oakdale, MN 55128 Scottsdale: 18700 N Hayden Rd, Suite 255, Scottsdale, AZ 85255 St. Petersburg: 877 Executive Center Dr. W, Suite 300, St. Petersburg, FL 33702 Osaic has returned to the office on a hybrid schedule requiring a minimum of 4 days weekly in the office. Applicants should be located at one of our hubs listed above and must be willing to work this schedule. Role Type: Full-time, Non-Exempt Salary: $60,000 - $68,000 per year + annual performance-based bonus Actual compensation offered will be determined individually, based on a number of job-related factors, including location, skills, licensure, experience, and education. Our competitive compensation is just one component of Osaic's total compensation package. Additional benefits include health, vision, dental insurance, 401k, paid time away, volunteer days and much more. To view more details of what you can look forward to, visit our careers page: Osaic Benefits. Summary: As a Supervisor of Client Services, you will engage directly with our orphaned clients helping service and support their accounts while leading a team of Client Services phone professionals who do the same. The supervisor will be responsible for supporting the Client Services phone agents and answering questions related to the common call types we receive, including money movement, account maintenance, new account opening, etc. Our ideal candidate ensures the quality and timeliness in delivery of service. A collaborative and entrepreneurial approach will drive success as you help to resolve complex inquiries on behalf of the team you lead. Your contributions will ensure that our orphaned clients get best-in-class service in every interaction with Osaic. The Ideal Supervisor of Client Services must be capable of succeeding in a fast-paced team environment and possess a passion for elevating the advisor's experience. This position's primary objective is to manage a group of individual agents who are responsible for the service of our orphaned accounts within the Client Services population while supporting the quality development of Client Services as a whole. Education Requirements: Bachelor's degree preferred, high school diploma (or equivalent) in combination with significant experience will be considered in lieu of degree. Minimum of high school diploma or equivalent is required. Responsibilities: * Lead a team of Client Services agents that will support and service Osaic's orphaned accounts. * Set team goals, establish vision and take action to achieve goals. * Effectively coach, in a diversity of ways, to drive team results for client satisfaction, service, quality, and productivity aligned to department objectives * Provide timely coaching, training, and total performance management * Support the entire Client Services team with real time help floor walking and being support to team members who need additional coaching * Assist with client services processing tasks as needed to ensure timely and accurate handling of requests * Support the client team chat channel, answering team member questions real time * Develop and maintain internal relationships * Identify and take responsibility for addressing operational and organizational challenges that impact the team * Effectively adopt changing business needs and guide employees through shifting priorities Basic Requirements: * Minimum 2 years related experience within the industry, interfacing regularly with clients or financial professionals * Experience and comfort level with engaging and supporting the needs of clients with complex expectations * Exceptional oral and written communication skills with a strong attention to detail * Ability to display relentless poise in a fast/high pressure and demanding environment with a heightened level of client dedication * Outstanding professional presence and positive customer service attitude * Successful track record of customer-centric decision making * Ability to cope with and persevere through frequent and unexpected changes * Excellent organizational skills, with the ability to handle multiple tasks Preferred Requirements: * At least 2 years management experience required with demonstrated ability to develop people, at different performance levels, via established performance objectives, regular feedback, and appropriate recognition * Bachelor's degree in business, Finance or related field is preferred CRM experience / Salesforce experience. * Completion of FINRA SIE exam. * FINRA Series 7 license, other FINRA licenses. Equal Opportunity Employer Osaic is an equal opportunity employer. We celebrate diversity in our workplace and we hire the most qualified candidates without regard for age, ethnicity, gender, gender identity or expression, language differences, nationality or national origin, family or marital status, physical, mental, and developmental abilities (or the perception of a disability), genetic information, race, religion or belief, sexual orientation, skin color, social or economic class, education, work and behavioral styles, political affiliation, military service, caste, or any other characteristic protected by law. Eligibility Applicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by Osaic. Unqualified Applications Osaic does not consider applications from candidates who do not meet the minimum qualifications stated in the job posting. Recruiting Agencies Osaic only accepts candidates from contracted recruiting firms and only for searches approved prior to submissions. Fees will not be paid for unsolicited submissions.
    $60k-68k yearly 5d ago
  • Service Supervisor

    Stonemark Management LLC

    Service supervisor job in Atlanta, GA

    Requirements Education, Training, and Experience: Fifth year college or university program certificate; or four years in a service position at an apartment community and/or training; or equivalent combination of education and experience. EPA certification - Universal Level; HVAC certification required. Abilities and Aptitudes: Must occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include Close vision and ability to adjust focus. While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl and talk or hear. Must be results orientated and self-starter. Organization skills and attention to detail are essential. Must be mechanically inclined. Supervisory Responsibilities: Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities may include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Specific Skills: Knowledge of bookkeeping, business math, accounting, management and marketing. Must be computer literate and be able to use office equipment, including typewriter and calculator. Knowledge of plumbing, heating, air conditioning, construction and electrical. Must be able to use all types of hand and power tools, freon recovery machinery, air conditioning gauges and vacuum pumps. Length of Training Curve: Three to six months. Output: Position is evaluated by ability to: Complete service orders in a timely fashion. Control maintenance costs. Supervise outside contractors and other maintenance personnel. Maintain positive relations with community residents and other Associates. Supervision: Position is supervised by the Community Manager who assesses and evaluates performance.
    $33k-54k yearly est. 60d+ ago
  • Customer Service Supervisor

    Daiohs U.S.A., Inc.

    Service supervisor job in Norcross, GA

    Job DescriptionDescription: At First Choice Coffee Services, we're on a mission to fuel workplaces across the nation with unbeatable customer service and top-quality office coffee solutions. For nearly 50 years, we've proudly served businesses throughout the U.S., delivering premium coffee experiences right to their break rooms. We're currently seeking a Customer Service Supervisor to join our growing team! If you're energized by a fast-paced environment and have a passion for delivering great service, we'd love to hear from you. Why Join Us? Be part of a trusted, established company Enjoy a supportive, team-oriented work culture Take pride in helping businesses stay fueled and focused Bring your drive, reliability, and commitment to excellence-and let's brew success together! What you'll be doing - The Role: The Customer Service Supervisor is responsible for overseeing the day-to-day operations of the customer service team, ensuring that high quality support is provided to customers and that team members meet performance expectations. This role serves as a key point of contact between the customer service team and management, addressing escalated issues and fostering a positive and productive team environment. ESSENTIAL DUTIES/RESPONSIBILITIES Team Supervisor: Support customer service representatives, providing guidance and assistance as needed. Facilitate training and onboarding for new customer service representatives. Provide ongoing training in operating procedures including lock out/tag out. Monitor team performance Customer service Operations: Respond promptly to customer orders and inquiries via phone, email, and other communication channels Relays all customers concerns and requests related to products, services, and equipment to the appropriate Daiohs team members, in a timely fashion. Generates daily manifests for Route Drivers and Service Technicians using the Company's specialized computer software. Checks in Route Drivers at the end of the workday and reconciles all customer funds received during deliveries. Dispatches Service Technicians to respond to repair calls and coordinates service installations. Communicates sales leads to appropriate branch personnel. Develops and demonstrates thorough knowledge of the Company's products, services, and pricing structure. Solicits sales from customers during promotions. Complies with all Daiohs policies, including but not limited to those contained in the Company's Employee Handbook. Accounting Responsibilities: Support the collections process by contacting customers about overdue balances and coordinating payment arrangements. Maintain accounts receivable over sixty (60) days and attrition at five (5) percent or less. Processes payments to customer accounts accurately and timely. Provides backup support with daily sales reports, bank accounts, and month-end processes in supervisor's absence. Keeps records of customer interactions, processes customer accounts, and files documents. Collaborates with the accounting team to prepare routine reports and maintain compliance with financial policies. Other duties and responsibilities as assigned. What's in it for me? - The Benefits 401(k) and company matching Medical, Dental and Vision Insurance Employee Assistance Program Flexible Spending Account Life insurance Paid vacation and sick time 9 paid holidays Requirements: What you'll bring - The Person: High school diploma or equivalent. Excellent verbal and written communication skills. Strong interpersonal skills. Strong computer skills. Excellent customer service skills. Strong analytical and analyzing skills. Supervision of office tasks Daiohs USA is committed to providing all applicants and employees equal employment opportunities when it comes to hiring, job assignments, compensation, benefits, training, and all other work-related matters. Personnel decisions at Daiohs are made without considering someone's legally protected characteristics, such as their race, color, religion, gender, gender identity or expression, pregnancy, sexual orientation, marital status, age, national origin, ancestry, citizenship, physical or mental disability, genetic information or characteristics, diagnosis or history of cancer, military or veteran status, or any other characteristic protected by applicable federal, state, or local law.
    $33k-48k yearly est. 2d ago
  • Entry-Level Service Supervisor

    DH Pace 4.3company rating

    Service supervisor job in Peachtree City, GA

    Job Description Why DH Pace? The DH Pace Company is a family-owned and privately held business with annual sales over $1 billion through 60+ offices located across the continental United States. The Company is an industry leader in the distribution, installation, maintenance, and repair of a complete range of commercial, industrial, and residential door, docking and security products. In 2026, DH Pace is celebrating its 100th anniversary in business. Overhead Door Company of Atlantaâ„¢, a DH Pace Company, Inc. is seeking to hire an Entry-Level Service Supervisor in Peachtree Corners! Our ideal candidate will effectively coordinate field employees in order to meet our customer's high standards and expectations. If you enjoy working in a fast-paced environment, have the ability to work well with external and internal customers, and be a forward thinker, apply with us today! This is an excellent opportunity for recent and upcoming graduates! Position Overview Learn to dispatch technicians to customer job sites to assess customers' service, repair or installation needs and track jobs for completion to customers' satisfaction Perform employee performance reviews, document performance issues, provide necessary employee counseling with targeted improvement action plans Provide exceptional customer service Additional responsibilities as assigned Qualifications Bachelor's degree preferred Adaptable to change and good at multi-tasking Must have excellent communication and organizational skills and a good mechanical aptitude Ability to effectively communicate with the customer and represent the company in a professional manner Proficient user of software and systems Must have a valid driver's license Our benefit offerings include: Medical, dental, and vision options: Available on the 1st day of the month following your start date! Paid time off plan: 13 days accrued annually during your 1st year; 16 days accrued during your 2nd year! Paid Holidays: New Years Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day Floating Holidays: Up to 2 floating holidays per year Competitive compensation: Including annual performance evaluations! 401k retirement plan: Including an employer match! Company paid: Life insurance, short-term disability, & long-term disability and more! Successful completion of references, employment verifications, background check, drug screen, and driving record (if applicable) required in advance of hire. DH Pace Company, Inc. does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of DH Pace Company, Inc. without a prior written search agreement will be considered unsolicited and the property of DH Pace Company, Inc. Please, no phone calls or emails. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
    $33k-51k yearly est. 26d ago
  • Center Supervisor

    Biolife 4.0company rating

    Service supervisor job in Douglasville, GA

    By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge. Job Description Please take this virtual tour to get a sneak peek of one of our Plasma Donation Centers. * This position is eligible for a $2,500 Sign on Bonus About the role: Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. You will report to the Center Manager and oversee the general management of employees assigned to the production areas. BioLife Plasma Services is a subsidiary of Takeda Pharmaceutical Company Ltd. How you will contribute: You will oversee employee performance and scheduling You will lead Inventory Control efforts and lead in operational efforts You will work with donors to resolve concerns You will analyze opportunities specific to non-conforming events You will perform all tasks for Medical History, Phlebotomy, and Sample Processing areas. You will foster teamwork, communicate and resolve conflicts. What you bring to Takeda: High school diploma or equivalent Cardiopulmonary Resuscitation (CPR) and AED certification Frequent bending and reaching Ability to walk and stand for entire shift, frequent lifting to 32 pounds and occasional lifting to 50 pounds Fine motor coordination, depth perception, and ability to monitor equipment from a distance Because of potential exposure to bloodborne pathogens, pro-longed glove wear is required What Takeda can offer you: Every day at Takeda, we feel good knowing that what we do helps improve the lives of patients with rare diseases. At BioLife, while you focus on our donors, we will support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program to include retirement benefits, medical/dental, family leave, disability insurance and more, all in a fast-paced, friendly environment. More about us: At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient-focused company that will inspire and empower you to grow through life-changing work. Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to bring Better Health and a Brighter Future to people around the world. BioLife Compensation and Benefits Summary We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. For Location: USA - GA - Douglasville U.S. Hourly Wage Range: $22.19 - $30.51 The estimated hourly wage range reflects an anticipated range for this position. The actual hourly wage offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. The actual hourly wage offered will be in accordance with state or local minimum wage requirements for the job location. U.S. based employees may be eligible for short-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation. EEO Statement Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law. Locations USA - GA - Douglasville Worker Type Employee Worker Sub-Type Regular Time Type Full time Job Exempt No
    $22.2-30.5 hourly 27d ago
  • Field Service Supervisor - HVAC

    Empire Heating & Air Conditioning

    Service supervisor job in Decatur, GA

    Job Description Field Service Supervisor - HVAC (Residential + Light Commercial) Empire Heating & Air Conditioning- Decatur, GA Full-Time | Up to $45/hr + Bonuses | Income Potential: $100K+ | Company Vehicle | Full Benefits Are you an experienced HVAC technician with leadership ability and a passion for high-performance systems? Empire Heating & Air Conditioning-serving Atlanta's residential and light commercial customers for nearly 40 years-is looking for a Field Service Supervisor - HVAC to lead and support our growing team. This is a hands-on, in-the-field leadership role: you'll complete service calls, assist with complex diagnostics, and train technicians in real-world environments. Compensation & Incentives: Hourly wage up to $45/hr, depending on experience and certifications Abundant spiffs, performance bonuses, and commissions on system sales Six-figure income potential Company vehicle, gas card, phone, tablet, and uniforms provided What You'll Do: Perform and support residential and light commercial HVAC service calls Troubleshoot and resolve advanced service and installation issues Act as a field mentor, especially on Daikin FIT and VRV systems Perform airflow diagnostics, static pressure testing, and duct performance evaluations Conduct live performance and capacity calculations on real systems Set the standard for technical excellence, communication, and professionalism Help coach and develop technicians while staying active in daily field operations Assist with field training on advanced equipment and controls for both residential and light commercial applications Collaborate with the office on scheduling, quality control, and customer satisfaction What You Bring: 5+ years of field experience in residential and light commercial HVAC service EPA 608 Universal Certification (Required) A2L Refrigerant Certification (Required) Daikin FIT and VRV expertise (Required) Strong working knowledge of airflow, duct design, and diagnostic tools Ability to perform and teach live performance and load calculations Leadership mindset with solid communication and coaching skills Valid driver's license with a clean record NATE Certification (Preferred) Benefits: Competitive base pay with bonuses, spiffs, and commissions Health, dental, and vision insurance 401(k) with company match Paid vacation and holidays Company-provided truck, tools, uniforms, phone, and tablet A respected, family-run company with a 4.9-star reputation and nearly 40 years of service Ongoing training and career advancement opportunities
    $45 hourly 22d ago
  • Advisor Support Supervisor - Client Services

    Osaic

    Service supervisor job in Atlanta, GA

    Current Employees and Contractors Apply HereOsaic Careers Customer Service Opportunity in Financial Services Supervisor- Client Services La Vista:12325 Port Grace Blvd, La Vista, NE 68128 Oakdale: 7755 3rd St. N, Oakdale, MN 55128 Scottsdale: 18700 N Hayden Rd, Suite 255, Scottsdale, AZ 85255 St. Petersburg: 877 Executive Center Dr. W, Suite 300, St. Petersburg, FL 33702 Osaic has returned to the office on a hybrid schedule requiring a minimum of 4 days weekly in the office. Applicants should be located at one of our hubs listed above and must be willing to work this schedule. Role Type: Full-time, Non-Exempt Salary: $60,000 - $68,000 per year + annual performance-based bonus Actual compensation offered will be determined individually, based on a number of job-related factors, including location, skills, licensure, experience, and education. Our competitive compensation is just one component of Osaic's total compensation package. Additional benefits include health, vision, dental insurance, 401k, paid time away, volunteer days and much more. To view more details of what you can look forward to, visit our careers page: Osaic Benefits. Summary: As a Supervisor of Client Services, you will engage directly with our orphaned clients helping service and support their accounts while leading a team of Client Services phone professionals who do the same. The supervisor will be responsible for supporting the Client Services phone agents and answering questions related to the common call types we receive, including money movement, account maintenance, new account opening, etc. Our ideal candidate ensures the quality and timeliness in delivery of service. A collaborative and entrepreneurial approach will drive success as you help to resolve complex inquiries on behalf of the team you lead. Your contributions will ensure that our orphaned clients get best-in-class service in every interaction with Osaic. The Ideal Supervisor of Client Services must be capable of succeeding in a fast-paced team environment and possess a passion for elevating the advisor's experience. This position's primary objective is to manage a group of individual agents who are responsible for the service of our orphaned accounts within the Client Services population while supporting the quality development of Client Services as a whole. Education Requirements: Bachelor's degree preferred, high school diploma (or equivalent) in combination with significant experience will be considered in lieu of degree. Minimum of high school diploma or equivalent is required. Responsibilities: Lead a team of Client Services agents that will support and service Osaic's orphaned accounts. Set team goals, establish vision and take action to achieve goals. Effectively coach, in a diversity of ways, to drive team results for client satisfaction, service, quality, and productivity aligned to department objectives Provide timely coaching, training, and total performance management Support the entire Client Services team with real time help floor walking and being support to team members who need additional coaching Assist with client services processing tasks as needed to ensure timely and accurate handling of requests Support the client team chat channel, answering team member questions real time Develop and maintain internal relationships Identify and take responsibility for addressing operational and organizational challenges that impact the team Effectively adopt changing business needs and guide employees through shifting priorities Basic Requirements: Minimum 2 years related experience within the industry, interfacing regularly with clients or financial professionals Experience and comfort level with engaging and supporting the needs of clients with complex expectations Exceptional oral and written communication skills with a strong attention to detail Ability to display relentless poise in a fast/high pressure and demanding environment with a heightened level of client dedication Outstanding professional presence and positive customer service attitude Successful track record of customer-centric decision making Ability to cope with and persevere through frequent and unexpected changes Excellent organizational skills, with the ability to handle multiple tasks Preferred Requirements: At least 2 years management experience required with demonstrated ability to develop people, at different performance levels, via established performance objectives, regular feedback, and appropriate recognition Bachelor's degree in business, Finance or related field is preferred CRM experience / Salesforce experience. Completion of FINRA SIE exam. FINRA Series 7 license, other FINRA licenses. Current Employees and Contractors Apply Here
    $60k-68k yearly Auto-Apply 7d ago

Learn more about service supervisor jobs

How much does a service supervisor earn in Atlanta, GA?

The average service supervisor in Atlanta, GA earns between $27,000 and $67,000 annually. This compares to the national average service supervisor range of $34,000 to $80,000.

Average service supervisor salary in Atlanta, GA

$42,000

What are the biggest employers of Service Supervisors in Atlanta, GA?

The biggest employers of Service Supervisors in Atlanta, GA are:
  1. Associated Hygienic Products, Llc
  2. City of Atlanta
  3. Highmark
  4. Senior Lifestyle
  5. Stella
  6. General Services Corporation
  7. Molina Healthcare
  8. Columbia Residential
  9. Stonemark Management LLC
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