Service supervisor jobs in Bakersfield, CA - 47 jobs
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Regional Customer Service Manager
Burrtec Waste Industries 4.2
Service supervisor job in Bakersfield, CA
Burrtec is a well-established refuse and recycling collection company serving over fifteen municipalities throughout Southern California and employing over 1400 full-time employees. Burrtec continues to grow through company acquisitions and successful bid proposals. Burrtec is a family-owned company that firmly believes the key to our success is recognizing the importance of each employee in the organization.
We have the following position at our VBI Hauling division:
Regional Customer Service Manager
The Regional Customer Service Manager is responsible for the day-to-day management of the Billing Department and Customer Service. Will report directly to the District Manager.
ESSENTIAL DUTIES:
Maintain close contact with Customer Service Managers to ensure they resolve customer issues in a timely, accurate and professional manner, and provide the highest level of customer satisfaction possible.
Oversee the work of Customer Service Managers to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems.
Ensure all escalated customer service complaints are handled and resolved by Customer Service Manager in accordance with company policies and procedures.
Implement departmental policies, procedures, and service standards.
Evaluate departmental performance and conformance to regulations, and make appropriate recommendations.
Oversee the Recruiting, interviewing, and selection of Customer Service Representatives and Billing Departments personnel.
Responsible for overseeing the timely submission of annual tax roll billing for multiple cities to the corresponding County agencies. Includes reconciliation of tax roll submission and follow up changes to direct billed accounts after annual submission.
Ensure compliance of billing schedules.
Supervision of Billing Department personnel.
Coordinate requests from other departments for the Billing department.
Ensure timely communication of rate increases to our Customers, and to the Billing and Customer Service Department.
Other duties as necessary or assigned.
KNOWLEDGE SKILLS AND ABILITIES:
Must have strong organizational skills and ability to motivate large groups.
Must have good decision making, problem solving and communication skills.
Must have excellent customer service skills and ability to work in a fast paced environment.
Must have knowledge of basic accounting principles.
TRAINING AND EXPERIENCE:
Must have previous experience supervising personnel in a customer service environment
PHYSICAL:
Standing and/or sitting for prolonged periods of time - up to 8 hours or more per day
Manual dexterity and vision sufficient to operate a personal computer for long periods of time without experiencing abnormal hand, wrist or eye strain.
Hearing sufficient to understand conversations, both in person and on the telephone.
WORKING CONDITIONS:
Work area is primarily in an office setting and may have fluorescent lighting and air conditioning.
We offer competitive wages and an excellent benefits package, including 401k and 100% paid medical/dental/life insuranc,e and holidays/vacation/PSL
$50k-83k yearly est. 19h ago
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Service Manager (Trucking Industry)
Affinity Truck Center-Central Valley GMC
Service supervisor job in Bakersfield, CA
Runs an efficient and profitable service department through productive staffing, customer retention, cost controls, achievement of objectives and maintenance of all service records. Job Responsibilities:Forecasts goals and objectives for the departme Service Manager, Manager, Industry, Operations, Retail, Automotive, Training
Role OverviewSodexo is seeking an Environmental Services / Custodial Operations Manager 1 for Adventist Health Specialty Bakersfield. Adventist Health Specialty Bakersfield is a 47-bed, partially physician owned, acute care hospital offering a full range of services including cardiovascular and orthopedic services, a wound care center, 24-hour emergency care and general/outpatient surgical services.
Adventist Health Specialty Bakersfield is home to the only Women's Heart Center in Kern County where women (and now men) can sit with a cardiac nurse and assess their risk factors for heart disease.
What You'll Dobe responsible for driving client and patient satisfaction scores;provide a clean and safe environment for patients, visitors and staff and works closely with the Infectious Control department; work with the Environment of Care Committee and Infection Prevention Director;effectively manages the Unit Operating System; andsupport a diverse and inclusive workforce What We OfferCompensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience.
Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training.
Sodexo offers a comprehensive benefits package that may include: Medical, Dental, Vision Care and Wellness Programs 401(k) Plan with Matching ContributionsPaid Time Off and Company HolidaysCareer Growth Opportunities and Tuition ReimbursementMore extensive information is provided to new employees upon hire.
What You Bringhave experience leading and managing a team and is a leader who develops and motivates a team to exceed the expectations of clients and customers in service and the technical execution of a healthcare housekeeping system;have experience driving customer service and/or guest satisfaction results in a healthcare environment is preferred; possess strong leadership skills and can work independently to drive program compliance and reach project target dates of completion;can analyze data, present and effectively communicate to all levels within the organization related to training, leading hospital committees and change management;have experience effectively managing projects within agreed upon timelines;are results and safety driven; have in-depth knowledge of housekeeping systems and procedures;have experience with vendor and contract management, as well as union and contract negotiations;have experience improving patient satisfaction, and driving full compliance to HCAHPS, local, state and Joint Commission standards;have 3-5 years previous custodial / housekeeping or similar management experience.
, in a hospital, healthcare experience preferred but not required;have strong financial acumen and budget management experience; can multi-task and set priorities;are proficient with computers and other technology.
Who We AreAt Sodexo, our purpose is to create a better everyday for everyone and build a better life for all.
We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate.
Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike.
We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.
Our company values you for you; you will be treated fairly and with respect, and you can be yourself.
You will have your ideas count and your opinions heard because we can be a stronger team when you're happy at work.
This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected.
We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
If you need assistance with the application process, please complete this form.
Qualifications & RequirementsMinimum Education Requirement - Associate's Degree or equivalent experience
$86k-154k yearly est. 2d ago
HVAC Field Service Supervisor
ACCO Engineered Systems 4.1
Service supervisor job in Bakersfield, CA
General Job Description:
This position is directly responsible for supervising the service technicians in this specific geographic area. This person is also a primary contact for the customer personnel when either the route mechanic or service sales person is not available. This position is the technical backup for both the route mechanic and Service Sales Personnel on accounts in this geographic area. On repair, replacement, or installation jobs performed by Service Department personnel, this individual is responsible for completing the work on time and protecting the Company's financial interest. This position is responsible for conducting and documenting periodic safety meetings with the area field personnel and monitoring jobsite conditions to assure that safe working procedures are always employed.
Supervises: Journeymen, Apprentices, and Trainees.
Essential Duties & Responsibilities
Recruit, interview and train new employees
Review and follow up on mechanics' work orders and tool purchases
Answer technical questions from field mechanics and Service Sales personnel
Balance workloads in the area's routes to keep appropriate skill levels on jobs as needed
Manage “on call” staffing and vacation requests to assure the Company fulfills its contractual obligations
Serve as backup for on call and weekend staffing shortages
Perform periodic quality control inspections at customer locations
Interface and cooperate with System Operations to assure the Company's contractual obligations for project completion and warranty are fulfilled
Optimize labor productivity by collaborating and resource sharing with other area Supervisors in FSG, Sunbelt Controls, and System Operations.
Monitor productivity for area employees by approving all non-billable labor
Monitor and manage the “Weighted Average Cost” of the technicians in this area to maximize the Company's return without comprising the quality of the service provided
Hold monthly safety meetings and enforce safety guidelines and procedures
Conduct Site Safety Inspections (SSI's) for customer locations in your geographical area
Counsel technicians when either Customer relations issues arise or internal Company procedures have not been followed
Assist Dispatch in meeting the Company's response time promise to customers
Maintain and safeguard the area special/large tool inventory
Other special projects may arise periodically
Executes QA/QC protocols and QC field installation.
Responsible for implementing Safety Department protocols by reviewing and discussing required safety documents with the field personnel to ensure work is being performed in a safe manner.
Mentor, train and develop future supervisors (succession planning) to meet current and future business needs.
Coordinates and communicates effectively with different departments within ACCO.
Adhere to and promote ACCO company policies and procedures.
Instill a culture of accountability, integrity, ethics, and respect within the department
Other tasks and duties as assigned by supervisor and/or upper management.
Position Requirements:
High school diploma, Certificate of G.E.D, or certificate of completion in an apprenticeship program in HVAC & refrigeration, or similar trade or technical program completion.
10+ years of experience in HVAC-R mechanical service and repair.
3+ years of Journeyman experience with HVAC-R mechanical service and repair.
Good written and oral communication skills.
Strong technical and troubleshooting skills.
Strong track record of successfully interacting with customers.
Ability to utilize a personal computer.
Willingness and ability to attend ACCO and Union training sessions (signatory sponsorship will be provided to non-signatory applicants hired for the position).
Ability to lift and carry materials ranging from 11-25 lbs. up to 33% of the time.
Valid (non-commercial) driver's license with MVR that meets ACCO's risk insurance standards.
ACCO Competencies:
Proactivity / Initiative: Recognizes what needs to be done and accomplishes it in a manner appropriate for one's level/position and with minimal supervision.
Perseverance: Shows the wherewithal to fight for difficult goals despite challenges and to bounce back from adversity.
Insight: The ability to gather and make sense of information that suggests new possibilities.
Engagement: Shows a knack for using emotion and logic to communicate a persuasive vision and connect with people.
Teamwork: The ability to effectively work toward common goals with others by supporting, encouraging, and sharing information in an authentic and approachable manner.
Big Picture: Understands and contributes to organizations' short- and long-term business strategy. On a personal level has independently developed a vision for short- and long-term career success.
Motivation / Dedication: Commits to excellence in pursuing unselfish goals. Initiates action with collective goals takes responsibility, and shows personal humility.
Technical Curiosity / Willingness to Learn: Interest in seeking out new experiences, knowledge, and candid feed, back; demonstrating an openness to learning and change.
Problem-Solver: Ability to identify, analyze, and solve a problem in support of personal, group, department, or organizational objectives.
Additional Competencies Areas Needed:
Numeric and Verbal Reasoning Skills
Persuading & Influencing
Adaptability & Flexibility
Commercial/Business Acumen
Analyzing & Interpreting
Physical Requirements: (The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)
While performing the duties of this job, the employee is regularly required to sit, stand, use hands to operate equipment (i.e. tools, computer, keyboard and cell phone, talk and hear).
The employee frequently is required to reach with hands and arms above shoulder height to access equipment. The employee is occasionally required to stand, walk, climb or balance and stoop, kneel, crouch, or crawl (for purposes of accessing equipment in need of repair).
Specific vision abilities required by this job include close vision and distance vision.
The employee must occasionally lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds.
Ability to climb up and down ladders as needed
Regular and routine attendance
Hours: Typical hours are Monday to Friday, between the hours of 5:00 am to 4:30 pm, overtime as needed.
Travel: 0 -5% of the time to and from the primary office to regional branch offices.
Wages:
This position is for signatory employees and wages will be in alignment with the current Collective Bargaining Agreements.
#ACCO
#LI-MM1
$47k-77k yearly est. Auto-Apply 60d+ ago
Fiscal Support Supervisor
Kern County, Ca 3.7
Service supervisor job in Bakersfield, CA
EXAMINATION SCHEDULE * Written exam (In-person): will be conducted on February 6, 2026 Examinations: Written Exam (Weight 100%): Will be conducted for the purpose of assessing the applicant's knowledge of supervisory principles; applicable local, state, and federal laws, rules, and regulations; basic accounting principles; processes and procedures in assigned area of responsibility; bookkeeping principles; standard office equipment and procedures; data entry techniques; customer service principles; recordkeeping methods, and other relevant subjects.
Applicants must attain at least a 70% score on each phase of the examination process.
Minimum Qualifications / Employment Standards:
High School Diploma, or G.E.D., and four years of progressively responsible fiscal support, bookkeeping, accounting support or experience related to the area of assignment, including one year of lead or supervisory experience; or an equivalent combination of education and experience sufficient to obtain the knowledge and skill to successfully perform the essential duties of the job.
Please ensure applicable materials are attached to your application. If you are unable to attach application materials to your application, you may deliver a copy to the Human Resources Division at 1115 Truxtun Ave. First Floor, Bakersfield, CA 93301 or e-mail them to Tiffany Nacke at *********************
Full job description: Fiscal Support Supervisor
This position works in various departments throughout Kern County.
Kern County employees provide opportunities that are purposeful to our community. Every employee and every action contributes to the improvement and strengthening of our county.
To learn more about Kern County, click here or follow us:
Growth Mindset
We always encourage our employees to grow and develop. Kern County has a culture of innovation that allows employees to explore creative and more efficient ways to accomplish their work. We provide access to training and continued professional development in an effort to ensure that our employees have opportunities for career growth.
Admittance to the examination will require a valid government issued photograph identification. Applicants who are unable to present proper identification must make arrangements with the Human Resources Division prior to the test date.
A background check may be conducted for this classification.
Following an offer of employment, you may be required to submit to post offer medical and drug screening tests at County expense.
This examination will establish an eligible list from which immediate appointment(s) will be made. Other permanent and temporary appointments will be made as needed. Successful candidates will remain on the eligible list for a period of twelve-months, unless specified otherwise by the Civil Service Commission.
For more information regarding Kern County's recruitment process, please see our FAQ page.
Kern County is an ADA compliant and an equal opportunity employer and encourages all qualified individuals from diverse backgrounds to apply.
Job Description
We are currently seeking an Operations Supervisor to become an integral part of our team! You will be on your feet all day in a fast pace, outdoor setting running point on different objectives daily. You will be in charge of a diverse team with multiple tasks at hand. Interpersonal skills will be a must as you will work closely with the client on a daily basis. Your success and opportunities will be endless as we continue to grow and scale!
Responsibilities:
Supervise and manage 5 to 10 employees
Clean interior and exterior of automotive vehicles
Check in vehicles, create incident reports digitally
Shuttle vehicles accordingly to designated areas
Operate various equipment to clean interior of vehicle to assigned standards
Keep accurate record keeping off all work performed
Work independently and within a team environment
Continuously meet processing and standardization minimums
Maintain labor control and scheduling while communicating consistently with client
Requirements
Qualifications:
Previous experience as an automotive technician, detailer, or other related fields preferred but NOT required
1 to 3 years supervisory experience required
Knowledge of various cleaning equipment
Flexibility to handle multiple tasks in an organized manner
Deadline and detail-oriented
Ability to stand, walk, and bend while working outdoors in all types of weather conditions
Professionalism, Accountability, and Ownership
Must be able to pass following insurance requirements:
Must be at least 18 years old
• Must have 1 (one) year of experience handling similar job responsibilities
• Must have prior driving experience in various vehicles (trucks, vans, cars)
• Must have a current and valid driver's license with no moving violations and/or at-fault accidents on driving record in the past 3 years
• Must be authorized to work in the United States.
• Must have reliable means of transportation
odorzX is a rapidly growing company with unlimited growth opportunities. Possible opportunities include full-time (F/T) Vehicle Service Technicians, Vehicle ServiceSupervisors, and Operations Managers.
Benefits
Full Time Benefits Include:
Vacation Time (After 1 Year)
401k With Match
Medical Benefits (Medical, Dental, Vision 60 days)
Sick Time
Personal Days
Company Paid Holidays
Company Paid Car, Gas, Insurance (Job Specific)
Company Paid Travel (Job Specific)
Employee Referral Program
Retention Bonus
Rapid Advancement Opportunities
$49k-87k yearly est. 15d ago
Operations Supervisor
Nutrien Ltd.
Service supervisor job in Bakersfield, CA
Nutrien is a leading provider of crop inputs and services, and our business results make a positive impact on the world. Our purpose, Feeding the Future, is the reason we come to work each day. We're guided by our culture of care and our core values: safety, inclusion, integrity, and results. When we say we care, we mean it. We're creating an inclusive workplace where everyone feels safe, has a sense of belonging, trusts one another, and acts with integrity.
Nutrien Ag Solutions is the retail division of Nutrien, providing full-acre solutions through our network of trusted crop consultants at more than 2,000 locations in North America, South America, and Australia. For more than 150 years, we have been helping growers achieve the highest yields with the most sustainable solutions possible, offering a wide selection of products, including our proprietary brands: Loveland Products, Inc.; ProvenSeed and Dyna-GroSeed; as well as financial, custom application and precision ag services.
Through the collective expertise of our nearly 26,000 employees, we operate a world-class network of production, distribution, and ag retail facilities We efficiently serve growers' needs and strive to provide a more profitable, sustainable, and secure future for all stakeholders. Help us raise the expectation of what an agriculture company can be and grow your career with Nutrien and Nutrien Ag Solutions.
What You'll Do:
We are currently seeking an Operations Supervisor to become an integral part of our team! You will be on your feet all day in a fast pace, outdoor setting running point on different objectives daily. You will be in charge of a diverse team with multiple tasks at hand. Interpersonal skills will be a must as you will work closely with the client on a daily basis. Your success and opportunities will be endless as we continue to grow and scale!
Responsibilities:
Supervise and manage 5 to 10 employees
Clean interior and exterior of automotive vehicles
Check in vehicles, create incident reports digitally
Shuttle vehicles accordingly to designated areas
Operate various equipment to clean interior of vehicle to assigned standards
Keep accurate record keeping off all work performed
Work independently and within a team environment
Continuously meet processing and standardization minimums
Maintain labor control and scheduling while communicating consistently with client
Requirements
Qualifications:
Previous experience as an automotive technician, detailer, or other related fields preferred but NOT required
1 to 3 years supervisory experience required
Knowledge of various cleaning equipment
Flexibility to handle multiple tasks in an organized manner
Deadline and detail-oriented
Ability to stand, walk, and bend while working outdoors in all types of weather conditions
Professionalism, Accountability, and Ownership
Must be able to pass following insurance requirements:
Must be at least 18 years old
• Must have 1 (one) year of experience handling similar job responsibilities
• Must have prior driving experience in various vehicles (trucks, vans, cars)
• Must have a current and valid driver's license with no moving violations and/or at-fault accidents on driving record in the past 3 years
• Must be authorized to work in the United States.
• Must have reliable means of transportation
odorzX is a rapidly growing company with unlimited growth opportunities. Possible opportunities include full-time (F/T) Vehicle Service Technicians, Vehicle ServiceSupervisors, and Operations Managers.
Benefits
Full Time Benefits Include:
Vacation Time (After 1 Year)
401k With Match
Medical Benefits (Medical, Dental, Vision 60 days)
Sick Time
Personal Days
Company Paid Holidays
Company Paid Car, Gas, Insurance (Job Specific)
Company Paid Travel (Job Specific)
Employee Referral Program
Retention Bonus
Rapid Advancement Opportunities
$49k-87k yearly est. Auto-Apply 60d+ ago
Service Manager (Trucking Industry)
Central Valley GMC 4.4
Service supervisor job in Bakersfield, CA
About Us
Affinity Truck Center is an established leader in new and used truck sales, parts and service, lease and rental, and financing. We have built our reputation on the work of our dedicated and experienced staff. We believe that our people are a key driver of our success. We offer a competitive wage and benefits package, a unique level of concern for our employees, and a stimulating work environment. At Affinity Truck Center, you can expect to be part of a team of people who care about their work, their clients and each other.
Summary:
Runs an efficient and profitable service department through productive staffing, customer retention, cost controls, achievement of objectives and maintenance of all service records.
Job Responsibilities:
Forecasts goals and objectives for the department and strives to meet them.
Hires, trains, motivates, counsels, and monitors the performance of all service department staff.
Prepare, and hold quarterly performance check ins with all service department staff on a quarterly basis.
Approves vacation and sick requests and drafts disciplinary write-ups for time reporting violations.
Prepares and administers an annual operating budget for the service department.
Maintains reporting systems required by general management and the factory.
Monitors and controls the performance of the department using appropriate reports, tracking systems and surveys.
Strives for harmony and teamwork within the department and with all other departments.
Develops and implements a marketing plan which promotes new and repeat business.
Understands, keep abreast of and compiles with federal, state, and local regulations that affect service operations, such as hazardous waste disposal, OSHA Right-to-know, etc.
Understands and ensures compliance with manufacturer warranty and policy procedures.
Accounts for all documents; ensures that none are missing, and all are processes correctly.
Directs and schedules the activities of all department employees.
Facilitates and/or conducts technical training and sends employees to appropriate training schools as needed.
Monitors technicians' daily productivity reports and corresponding payroll records.
Monitors and follows up on parts orders with the parts manager to ensure availability.
Initials all repair orders before submitting them to the warranty department, monitoring for sales and hours relative to expectations.
Establishes and maintains good working relationships with customers to encourage repeat and referral business.
Informs repair technicians of time allowances on each repair order.
Maintains high-quality service repairs and minimizes comebacks.
Conducts periodic spot checks of completed jobs for thoroughness and quality.
Keeps abreast of new equipment and tools available and recommends purchases.
Renews, maintains, and ensures shop software programs are kept up to date.
Ensures that the work areas and customer waiting area are kept clean.
Establishes and maintains good working relationships with vocational and technical schools to enhance personnel recruitment activities.
Serves as a liaison with factory representatives.
Ensures the proper care, storage and inventory of special tools.
Ensures that customers' service files are up-to-date and readily available for reference.
Ensures that all customers are greeted promptly and given fair estimates on costs and time required for repairs and maintenance.
Prepares pricing guides and maintenance menus for frequent labor operations. Handles customer complaints immediately and according to dealership's guidelines.
Establishes and maintains 24-hour follow-up with all customers to confirm satisfaction with the service experience.
Safeguards information system assets by identifying abnormalities, reporting suspicious activity and/or content, and contributing to the resolve of cyber security problems.
Maintains safe work environment.
Maintains a professional appearance.
Holds weekly department meetings.
Completes company trainings as needed.
Attends manager meetings.
Performs other duties as assigned.
Qualifications:
Two to four years related experience.
Bachelor's degree
Valid Driver license and ability to be insured by Affinity
Work Schedule and Travel:
Due to the nature of our business, and the duties of the position in particular, the actual schedule you will be required to work will vary based upon many factors, including, but not limited to, the business needs of our Company, the schedules of our customers, the season of the year, etc. You may also need to travel out of State for meetings, training, conventions, etc. You will be reimbursed for travel expenses in accordance with Affinity Truck Center's travel policy.
Physical Requirements:
The physical requirements for this position include the following:
Environment: Frequently works inside/outdoors in varying weather conditions and temperatures
Environment: Occasional exposure to excessive loud noise
Environment: Frequent Exposure to dust, gas, fumes, chemicals, etc.
Lifting and carrying: Frequently lift and carry items weighing up to 90 pounds
Bending, twisting, stooping, reaching: Must be capable of frequent twisting and bending down to pick up items from lower shelves, and reaching up for items stored at higher levels.
Vision: Must have at least 20/40 acuity in each eye with or without correction.
Hearing: Ability to perceive a “forced whisper” at a distance of 5 feet or less, with or without hearing aids.
Mobility: Ability to enter and exit the vehicle safely and efficiently.
Mobility: Capability to climb into and out of trucks, which may involve using steps or ladders. Must maintain three points of contact when entering and exiting trucks at all times.
Dexterity in operating controls such as steering wheels, pedals, and gear shifts.
Standing: Must be able to remain in a stationary position for a certain percentage of the workday, such as 50% or more
Walking: Regularly moving about on foot within the work area, which may involve navigating through tight spaces or uneven surfaces.
Hand Dexterity: Frequent use of hands and arms for grasping, fine manipulation, pushing and pulling, reaching, typing, etc.
Sitting: Frequent sitting while using a computer, operating a vehicle, operating a forklift, driving a golf cart, sitting at a desk, attending meetings, trainings, seminars, etc.
Mental Requirements:
The mental requirements for this position include the following:
Ability to learn new tasks effectively
Ability to take direction from others in a leadership and/or similar role
Must have the capacity to follow and remember processes and procedures
Must maintain focus on assigned tasks
Ability to complete tasks independently without supervision
Ability to communicate effectively with visitors, customers, and colleagues
Ability to multi-task
Ability to prioritize
Ability to work alone
Ability to work in groups
Ability to assist customers in a friendly manner
Ability to communicate with others in a professional and respectful manner
Ability to problem solve
Ability to analyze and resolve issues
Ability to exercise discretion & confidentiality
Ability to engage in ethical conduct and decision making
Ability to adhere to all company guidelines, policies, and procedures
Ability to take criticism in a constructive manner
Ability to maintain focus over long periods while driving
Capacity for quick decision-making in response to changing traffic conditions or emergencies
Privacy Data Notice: Affinity Truck Center collects information that is shared with third parties to build profiles and personalize your experience throughout your employment. To view the categories of personal information we collect and the purposes for which the information is used, to exercise your rights under the California Consumer Privacy Act (CCPA) or, to access Affinity Truck Center Privacy Policy disclosures at any time, visit the company website @ ********************* or email the HR department @ ********************.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Salary Description $80,000-$90,000
$80k-90k yearly Easy Apply 60d+ ago
Him Supervisor
Good Samaritan Hospital Ca 4.4
Service supervisor job in Bakersfield, CA
Plans, organizes and directs department activities with regard to personnel, performance standards, policy and objectives for the HIM department. Coordinates and facilitates department staff and daily work assignments. Coordinates interdepartmental tasks. Performs Performance Improvements. Maintains the Physician deficiency tracking system. Establishes and implements an ongoing program or orientation and training for personnel adhering to Administrative Policies and Human Resources Guidelines as well as HIPAA regulations. Have Supervisory ability, competency and working knowledge of all HIM Dept activities. Including preparation of medical records, filing, record storage, statistical reporting, security and confidentiality of medical records. Complies and disrupts statistical reports to CAO, departments and committees as necessary. Represents the HIM in all committees as those related to quality assessment.
Requirements
High school graduate or equivalent
RHIT/RHIA/CCS/CDIP Certification Preferred, and or continuing professional education to become certified.
3-5 years management/supervisory experience in Health Information or equivalent area and/or scope.
Proficient in ICD 10 CM/PCS, CPT coding. Proficient in Rules and regulations for MS-DRG and APR-DRG coding.
Experience in application of State and Federal regulations regarding release of information for medical and psychiatric medical records. Understanding of Federal HIPAA regulations.
$63k-100k yearly est. 40d ago
Service Leader
Chipotle Mexican Grill 4.4
Service supervisor job in Bakersfield, CA
**CULTIVATE A BETTER WORLD** Food served fast does not have to be a typical fast-food experience. Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starting conversations, and directly supporting efforts to shift the future of farming and food. We hope you will join us as we continue to learn, evolve, and shape what comes next on our mission to make better food accessible to everyone.
**THE OPPORTUNITY**
The Service Leader is responsible for maintaining a positive customer experience by ensuring safe and quality food is prepared and served; and that the restaurant crew is well trained and provides good customer service. He/she maintains a clean, organized line with properly functioning line equipment. The responsibilities of this position require Service Leaders to be on their feet working while clocked in, unless on break. If they are not busy, they are expected to evaluate what other tasks need to be completed and assist others with those tasks.
**WHAT YOU'LL DO**
+ In addition to following Chipotle's policies and procedures, principal responsibilities include, but are not limited to:
+ Making sure great tasting, high quality food is served
+ Helping to resolve food quality issues
+ Supporting food safety which includes the following: ensuring hand washing and glove changes, monitoring time and temperature on the line, monitoring secondary shelf lives, and ensuring the Daily Food Safety Checklist and food safety policies and procedures are followed
+ Helping to resolve customer incidents and working to ensure positive customer experiences
+ Helping to monitor crew breaks, shift changes, shift meetings, and line schedules
+ Developing and cross training all front of house Crew
+ Assisting with Crew performance reviews
+ Developing future Service Leaders
+ Assisting with miscellaneous office administration duties such as: banking, cash handling policies and responsibilities, and office paperwork
+ Ensuring office equipment remains in working order and making sure office supplies are ordered as necessary
+ Ensuring the proper quantity of supplies are available as needed
**WHAT YOU'LL BRING TO THE TABLE**
+ Be able to understand and articulate Chipotle's Food With Integrity philosophy
+ Have knowledge and experience of cash handling policies and procedures
+ Have knowledge of Food Safety and health department matters
+ Have familiarity with office paperwork
+ Have the knowledge and ability to speak, write, read, and understand the primary language(s) of the work location
+ Have a high school diploma
+ Have restaurant experience
**WHAT'S IN IT FOR YOU**
+ Tuition assistance (100% coverage for select degrees or up to $5,250/year)
+ Free food (yes, really FREE)
+ Medical, dental, and vision insurance
+ Digital Tips
+ Paid time off
+ Holiday closures
+ Competitive compensation
+ Opportunities for advancement (80% of managers started as Crew)
**PAY TRANSPARENCY**
Below is the base pay range for this position, which is also eligible for digital tips. Actual base pay may vary depending on skill level, experience and/or education. In addition to base pay, Chipotle offers a competitive benefits package. Visit ********************************** for more details.
$22.85-$25.44
**WHO WE ARE**
Chipotle Mexican Grill, Inc. (NYSE: CMG) is cultivating a better world by serving responsibly sourced, classically cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Chipotle has restaurants in the United States, Canada, the United Kingdom, France and Germany and is the only restaurant company of its size that owns and operates all its restaurants in North America and Europe. With employees passionate about providing a great guest experience, Chipotle is a longtime leader and innovator in the food industry. Chipotle is committed to making its food more accessible to everyone while continuing to be a brand with a demonstrated purpose as it leads the way in digital, technology and sustainable business practices. For more information or to place an order online, visit **************** .
_Chipotle Mexican Grill is an equal opportunity employer that values diversity at all levels. As a people-first company rooted in values, our purpose extends beyond serving nutritious food using real ingredients. It means hiring world-class individuals and fostering a culture that champions diversity, ensures equity, and celebrates inclusion. All qualified applicants, regardless of personal characteristics, are encouraged to apply._
_Qualified applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. Please contact_ _ADAaccommodations@chipotle.com_ _if you need an accommodation due to a disability to complete an application, job interview, and/or to otherwise participate in the hiring process. This email does not respond to non-accommodations related requests._
$23k-38k yearly est. 29d ago
Service Center Manager
MRC Global Inc. 4.3
Service supervisor job in Tupman, CA
MRC Global serves the oil and gas industry across the upstream, midstream and downstream sectors as well as the chemical and gas distribution market sectors worldwide. Job Purpose Create an environment that inspires and engages the Service Center team to deliver results. This role is accountable for the successful execution of safe and efficient Service Center operations, business strategy, customer service, and consistent compliance with MRC procedures and controls.
Salary Range
* $80,000- $104,000 depending on position qualifications, job-related skills and experience, education, certifications, and geographic location.
Benefits
* Comprehensive benefits packages that include health insurance, retirement plans, vacation, vacation purchase program, and other employee assistance offerings.
Essential Duties and Responsibilities (not all inclusive)
Individual must be able to perform the essential duties with or without reasonable accommodation.
* Engage employees in understanding, ownership, and compliance with all safety guidelines, drive a rigorous approach to the identification and correction of hazards, evaluation of risks, and implementation of prevention and control measures.
* Ensure all required incident reporting is performed in a timely manner using the appropriate process.
* Oversee the implementation of corrective measures arising from incident investigation and hazard reports.
* Prepare the Service Center cost budget and monitor expenditures to ensure compliance.
* Monitor workflows throughout the Service Center to ensure the timely accomplishment of service, warehouse, and logistics duties.
* Track KPI's that measure inside sales and warehouse efficiency, and the quality and timeliness of customer service.
* Take action to drive continuous improvement and address shortfalls.
* Ensure cycle count programs are executed according to plan.
* Lead employees to anticipate and solve problems and plan for workload changes.
* Motivate and challenge employees and encourage growth and development, promote strengths and address weaknesses.
* Set clear expectations and measure results.
* Communicate consistently, provide timely, candid feedback and hold people accountable.
* Identify and initiate or obtain training required for employee success in performing duties.
* Maintain confidential information pertaining to normal supervisory duties. Administer, communicate, and promote awareness and compliance with MRC policies, procedures, and expectations to all employees, including strict enforcement and compliance with DOT and SOX compliance guidelines.
* Develop annual Service Center business plans to identify service and efficiency improvements.
* Control, perform, or oversee inside sales activities, including quoting, sourcing materials, customer service, purchasing, inventory control, shipping and receiving, or support to sales personnel.
* Share market intelligence and sales opportunities with Regional Sales personnel.
* Coordinate with regional and corporate sales resources to deliver the service required to support new business.
* Lead the Service Center Location to deliver on the service, support, and strategic needs of corporate accounts.
* Identify and implement solutions to customers' needs.
* Work with Regional Sales and National Accounts to determine how to charge the customer for additional service.
* Develop and maintain standards that deliver service excellence.
* Lead the resolution of Accounts receivable issues that are preventing MRC Global from collecting payment for goods and services provided.
* Communicate honestly and consistently to reaffirm MRC's reputation for ethical and dependable partnership.
* Establish a friendly and effective working relationship with customers and internal partners through in-person visits, written and verbal correspondence, and other effective interpersonal skills.
* Keep management informed of the area's performance and provide advice on those matters that are mutually pertinent.
* Manage confidential information appropriately, to include pricing and contract information, resale costs, and expense items.
* Carry out other duties within the scope, spirit, and purpose of the job.
Education, Experience & Ability Requirements
Any combination of requirements that provides the knowledge and abilities necessary to perform essential duties and responsibilities will be considered.
* Undergraduate degree in a related field or equivalent combination of education and work experience that provides the knowledge and abilities necessary to perform the work.
* Any combination of four or more years in customer service, inside sales, and/or warehouse services in a position with increasing responsibility, to include demonstrated leadership/supervisory experience.
* Demonstrated competence in the use of computers and software applications.
* Demonstrated ability to communicate and promote ideas and transfer detailed knowledge to others.
* Ability to effectively present information in one-on-one and small group situations.
* Willingness and ability to be on call as needed to provide 24-hour service to customers.
* Willingness and ability to travel within and outside the Service Center area, with occasional overnight stays. Valid Driver's License with the ability to meet the MRC Global vehicle policy.
* Certification or ability to be certified to operate fork trucks, overhead cranes, and other heavy equipment.
Additional Qualifications
* Must have the ability to provide documentation verifying legal work status.
* Ability to read and speak the English language proficiently in order to communicate with others, understand and interpret safety instructions and respond to inquiries.
* Ability to understand and comply with MRC Global guidelines & expectations, to include Code of Conduct and Conflict of Interest guidelines.
Working Conditions
* For position-specific details regarding the physical and mental demands and working conditions, contact Human Resources.
* Reasonable accommodation may be made to enable individuals to perform essential functions.
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
California Employee Data Collection Notice
$80k-104k yearly Auto-Apply 48d ago
Office Supervisor
Fiesta Auto Insurance 3.5
Service supervisor job in Bakersfield, CA
Fiesta Auto Insurance - Office Supervisor
We are seeking a highly motivated, results-driven Office Supervisor to lead and manage the daily operations of our fast paced customer focused insurance office at CA172. This individual will be responsible for ensuring the office meets or exceeds its performance goals, maintains a high standard of customer service, and supports the ongoing development of the team.
The Office Supervisor plays a critical leadership role-acting as a coach, trainer, problem solver, and role model. This position requires strong people skills, attention to detail, and a commitment to operational excellence.
Day-to-day responsibilities:
Performance & Sales Accountability by ensuring the office at CA172 meets or exceeds daily, and monthly performance targets (App count, Office Revenue)
Track and report Key metrics while implementing strategies to drive store growth and improve customer retention to Regional and Senior Leadership
Continuous Team Leadership and Development by conducting weekly 1on1s with office team members to go over performance and goals.
Leading by Example in delivering Wow Customer Service and demonstrating vast insurance knowledge
Work alongside the Development team to shadow and train newly onboarded team members
Customer Service & Conflict Resolution the ability to effectively handle escalated customer issues with professionalism and empathy and ensure a customer-first culture in the office
Effective office management by ensuring the office is always clean, organized, and presentable up to G&P standards.
Maintain inventory of supplies and ensure all equipment is working properly.
Administrative Duties include to reviewing and making sure our attendance and time punch policy is being executed and followed.
Educate customers on insurance coverage and make recommendations
Process payments, renewals, and policy changes while making sure office team members are being productive
Market and promote our agency
Perform clerical duties such as data entry and handling calls/emails
Benefits:
Competitive Hourly Wage + Commission (based on sales) + Performance Bonus for the Office
Opportunity for Advancement and Leadership
Team member recognition and Reward Programs
Direct deposit every Friday
Vacation Pay
Health, Dental, and Vision Insurance
Requirements:
1+ year in a supervisory or team lead role (insurance industry preferred)
Active Personal Lines or Property & Casualty Insurance License (or willingness to obtain within 45 days)
Proven experience, hitting sales targets and developing successful teams
Strong interpersonal and communication skills
Ability to remain calm under pressure and de-escalate challenging situations
Bilingual (Spanish/English) preferred,
Self-motivated with a positive attitude
Fiesta Auto Insurance
Gaytan & Pineda Insurance Agency
CA172
102 Brundage Ln, Bakersfield, CA 93304, USA
Office Supervisor
If you're ready to take on this exciting challenge, apply now and become a part of our enthusiastic team!
Work schedule
8 hour shift
10 hour shift
Weekend availability
Monday to Friday
Supplemental pay
Commission pay
Bonus pay
Benefits
Health insurance
Dental insurance
Vision insurance
Paid time off
Referral program
$44k-61k yearly est. 60d+ ago
Dental Operations Supervisor
Family Healthcare Network 4.2
Service supervisor job in Porterville, CA
Primary Accountability
The Dental Operations Supervisor is responsible for direct supervision of dental support staff members and daily operations of the assigned dental clinic sites.
Description of Primary Responsibilities
Provides supervision to departmental staff
Demonstrates successful leadership by selecting and building talent.
Responsible for performance management of assigned staff, including recognition, performance evaluations, formal coaching and counseling, and making decisions or recommendations regarding necessary disciplinary actions.
Responsible for making recommendations regarding hiring or firing, and the advancement and promotion of assigned staff or any other change status of assigned staff.
Demonstrates core leadership behaviors and team one approach.
Responsible for communicating with staff.
Builds a successful team and aligns team performance.
Provides and/or ensures employees receive instruction/training needed to successfully complete their assigned job responsibilities while ensuring compliance with training plan. In addition to onboarding, provides on the job training to develop employees and provides/arranges for remediation when necessary.
Manages work of assigned team. Assigns duties to employees and provides daily guidance and supervision based on manager's operational direction. On a daily basis, monitors staff performance, department staffing, and mitigates and resolves any issues preventing goal attainment, providing constant feedback to manager.
Ensures that employees are aware of and adhere to company workflows, procedures, and policies. When appropriate, immediately corrects actions or behaviors outside of company policies and procedures. Identifies trend offenses, reporting as frequently as necessary to the manager based on severity of offense.
Recommends workflow and procedure changes based on observations from the floor.
Assists manager in ensuring department expenses stay within budget.
Maintains compliance with all employee related reporting and tracking.
Responsible for facilitating efficient patient flow by coordinating the front and back office dental staff. Connect patients to services throughout the health center.
Operates the dashboard and other metric tools to ensure efficient patient flow while reducing wait times and ensuring cycle times are met.
Ensures appointment schedules are maximized and spread throughout the shift.
Conducts periodic audits in electronic health record system to ensure workflows related to registration, eligibility, vitals, compliance measures, referrals and clinical procedures.
Ensures the daily maintenance of clinical logs.
Prepares and posts staff schedules at least one month in advance.
Responsible for ensuring patient information is collected, verified, and updated.
Ensures financial options are reviewed and offered to patients during the registration process.
Confirms insurance eligibility verification is completed through appropriate source.
Accountable for conducting inspections of work areas, sterilization and lab areas to ensure compliance with OSHA, Joint Commission and/or accrediting bodies, regulatory agencies and infection control guidelines.
Completes the Health Center Checklist and follows up on outstanding issues.
Completes Department Orientation Checklists, Job Specific Competency Assessments and follows up on outstanding issues.
Verifies all logs are up to date including equipment maintenance logs, expiration, and inventory logs.
Responsible for ensuring the completion of equipment maintenance and repair.
Verifies all sterilization workflows are followed and required biological monitoring is completed.
Responsible for patient complaints.
Assists the patient and develops solutions to problems.
Collaborates with dental operations manager and other department supervisors when needed to resolve patient issues.
Accountable for patient facilitation and if necessary, coordinates with other sites to help patients with their appointments.
Verifies supplies, forms and cash boxes are in compliance with our financial policies and regulations.
Performs other duties as assigned.
Description of Primary Attributes
Professional & Technical Knowledge:
Possesses specific advanced knowledge and skills, including written and verbal communication skills, computational, computer and technical skills, and mathematical knowledge frequently acquired through completion of a Associates Degree program with a recognized major or comparable experience, and;
Two years of leadership experience or 5 years of progressively greater responsibility or significant contributions to projects and initiatives that demonstrate leadership skills.
Technical Skills:
Ability to prepare more complex documents in Microsoft Word, including creating tables, charts, graphs and other elements.
Ability to use Microsoft Excel to analyze data, including the use of formulas, functions, lookup tables and other standard spreadsheet elements.
Ability to develop sophisticated presentations in Microsoft PowerPoint, including the use of embedded objects, transitions and other elements.
Licenses & Certifications: Requires Dental Assistant certificate. Valid CA driver's license.
Communications Skills:
Job duties require the employee to effectively communicate, verbally and in writing, their opinions and extrapolations of information they collect and synthesize/analyze.
Responsible for the resolution of conflicts that may arise because of disagreements between employees, between employees and customers/clients, or with the public, other legal entities or governmental authorities.
Compiles, analyzes and prepares information in an effective written form, including correspondence, reports, articles or other documentation.
Effectively conveys technical information to non-technical audiences.
Physical Demands: The physical demands described in this job description are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this position, the employee is regularly required to sit and type. The employee frequently is required to stand or walk; and occasionally squat, kneel, and reach above and below shoulder height to lift and/or move items up to 20 pounds.
Pay Scale:
Min Salary Rate: $70,304.00
Max Salary Rate: $108,967.10
$70.3k-109k yearly Auto-Apply 60d+ ago
Team Lead
In-Shape Fitness 3.2
Service supervisor job in Bakersfield, CA
Full-time Description
The Team Lead is a part of our club's leadership team and is responsible for creating a clean, safe, and enjoyable environment for both members and team members. This position focuses on driving the club's success and profitability through spearheading sales efforts, providing effective leadership, delivering exceptional member service, and managing and controlling expenses. A key responsibility of the Team Lead role is overseeing the guest experience and serving as the first point of contact for new member prospects. This role will have impact on the entire member lifecycle from the new member onboarding experience to ongoing retention efforts. By fostering a positive and supportive atmosphere, this role contributes to overall member satisfaction and success of the club.
DUTIES AND RESPONSIBILITIES:
Sales and Revenue Generation
Consistently meet and exceed sales targets by implementing effective sales strategies, including delivering an exceptional member prospect tour experience and following up on lead opportunities.
Identify and capitalize on upselling opportunities to drive ancillary revenue, including multi-club access, membership add-ons and personal training where available.
Conduct regular sales training sessions with team members to enhance team performance and conversion rates.
Collaborate with the General Manager to set and achieve sales goals.
Member Experience and Retention
Create a sales-oriented culture that prioritizes member experience and retention.
Maintain high cleanliness and safety standards to enhance the overall member experience.
Support membership events and promote programming to drive engagement and retention.
Lead club operations to ensure member expectations are met.
Leadership and Team Development
Coach and mentor team members to improve their sales skills and performance
Serve as an ambassador for the team and communicate feedback from the team to General Manager.
Support General Manager with scheduling and addressing coverage needs due to absences.
Understand club operations and give direction to team when necessary, in the absence of the General Manager and/or Assistant General Manager.
Assist the General Manager to achieve club financial and operational performance.
Assist in identifying positive trends and areas of opportunity.
Operational Duties
Ensure efficient club operations that support sales objectives and member satisfaction.
Support marketing initiatives, promotional offers and programs to drive sales and retention.
Leverage social media accounts at the club level to generate member engagement and new member prospects.
Partner with the General Manager to maintain appropriate club supplies inventory and stock levels.
Expected to cover shifts in other operating roles of the club including Welcome Desk, Custodial or Kid Zone as needed or assigned.
Perform additional duties and responsibilities as assigned.
Revised 04.2025
Requirements
REQUIREMENTS AND QUALIFICATIONS:
High School Diploma or GED required, college degree in business, retail or hospitality desired
Passion for helping others achieve their goals
Prior supervisory experience in a service industry preferred
Desired knowledge, experience, and understanding of fitness including equipment, personal training, and group fitness
Thrive in a fast-paced environment
Risk Management oriented
Flexible/positive attitude in meeting and exceeding members expectations
Excellent communication skills, work well under pressure and time constraints and displays positive behavior in all member contacts
Excellent task completion and follow-through skills and ability to maintain focus in a sometimes hectic and evolving environment
Attend and participate in required meetings and trainings as needed
Ability to travel occasionally for company meetings and based on business needs
Willing and able to work a flexible shift: evenings, weekends, and holidays
Bilingual skills a plus
CPR/AED certification required within first 30 days of hire
TEAM PERKS:
Free health club membership
Casual work environment
Discount on in club retail items and any current vendor partner offerings (NASM, etc)
Opportunity for growth; professional development
401(K) savings plan
Medical, dental, vision, and additional benefit plans available
WORK ENVIRONMENT/PHYSICAL DEMANDS:
While performing the duties of this job, the team member is frequently required to walk and stand up to 8 hours/day and/or sit for extended periods of time. Team members may be exposed to cleaning chemicals or airborne particles and will be required to wear designated PPE (Personal Protective Equipment) as directed. Team members are occasionally required to use hands and fingers for handle or feel; occasional reach, push and pulling with arms and hands; occasional climb, balance, stoop, kneel, crouch or crawl; and occasional reach and twist, including side-to-side movements. The team member may be required to occasionally lift, carry or move up to 25 pounds and may seldom be required to lift, carry or move 26-50 pounds.
PRIVACY STATEMENT:
In-Shape Solutions, LLC collects certain personal information as part of the job application process. Certain jurisdictions require notice of how we use and protect your personal information. For more information, please read our Privacy Policy and Notice of Collection available on our web site at:
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Salary Description $17.90 - $18.90/Hr; + bonus potential
$17.9-18.9 hourly 4d ago
Lead Supervisor I
Tapestry, Inc. 4.7
Service supervisor job in Arvin, CA
Lead Supervisor The Lead Supervisor role is an integral part of the store's overall success; modeling the behaviors needed to directly impact all aspects of our Company's business: Sales and Operational Processes. This individual shows exemplary performance behaviors, not only with work performed, but by representing Coach at its highest standards. They serve as a true utilitarian player, possessing the ability to adapt to all roles within the store environment.
Base Pay Range Minimum $20.00 Base Pay Range Maximum $24.00
Sample of tasks required of role:
SALES:
Understands organizational objectives and makes decisions in partnership with the Store Manager(s) and Assistant Store Manager(s) that align with Company priorities and values
Endorses, models and develops team to deliver Coach's Selling and Service expectations
Enforces sales strategies, initiatives and growth across all categories
Works with Store Manager(s) and/or Assistant Store Manager(s) to flex store business strategies and personal selling techniques to contribute to overall store and financial results
Leverages floor supervisor assignment responsibilities to deliver strong metrics; remains results driven, including through team selling and selling to multiple customers
Productivity Management: holds sales team accountable for personal sales
Maximizes clienteling strategy in partnership with the Store Manager(s) and Assistant Store Manager(s); monitoring process over time to achieve business goals and objectives
Builds credibility and trust with team, as well with customers - serving as a personal fashion advisor to deliver business results
Creates positive impressions with store team and customers by bringing best self to work through business attire consistent with Coach's Guide to Style
Acts as a brand ambassador in the local market/mall to drive brand loyalty and business (i.e. charity events, local associations, mall initiatives)
Sensitive to customer and team needs and tailors approach by reading cues
Solution-oriented and forward thinking in resolving customer issues; partners with Store Manager(s) and/or District Manager as appropriate
Develops both self and individual product knowledge skills and remains aware of current collections
Understands the positive sales impact staffing has on the business and recruits accordingly
Coaches, develops and motivates the team on a daily, weekly and monthly basis to meet goals and utilize Company tools; delegates and empowers others and encourages individual growth
Welcomes feedback and adapts behaviors; create short and long-term goals to achieve personal metrics and performance development
Regularly provides feedback to others; coaches performance to a higher standard; provides constructive feedback to Store Manager(s) and Assistant Store Manager(s)
OPERATIONS:
Manages daily operational tasks according to Coach standards, switching gears based on the needs of the business both seamlessly and pro-actively
Demonstrates strong business acumen
Interacts and communicates with supervisor(s) on a regular basis; is adaptable and flexible; maintains a calm and professional demeanor
Maintains interior and exterior upkeep of the building with partnership from the corporate office
Understands and uses all retail systems and reporting tools to make informed decisions, taking appropriate partners, as necessary
Adheres to all applicable Coach retail policies and procedures including POS and Operations procedures
Leverages Coach's tools and technology to support relationship building and clienteling efforts, including driving sales and achieving individual and team goals
Works with Store Manager(s) and/or Assistant Store Manager(s) to flex store business strategies to improve productive functions
Ensures all daily tasks are completed without negatively impacting service of Coach standards
Competencies required:
Drive for Results: Can be counted on to exceed goals successfully. Is consistently one of the top performers. Very bottom line oriented. Steadfastly pushes self and others for results.
Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers. Gets firsthand customer information and uses it for improvements in products and services. Acts with customers in mind. Establishes and maintains effective relationships with customers and gains their trust and respect.
Creativity: Comes up with a lot of new and unique ideas. Easily makes connections among previously unrelated notions. Tends to be seen as original and value-added in brainstorming settings.
Interpersonal Savvy: Relates well to all kind of people up down and sideways. Inside and outside the organization. Builds rapport. Builds constructive and effective relationships. Uses diplomacy and tact. Can diffuse even high-tension situations comfortably.
Learning on The Fly: Learns quickly when facing new problems. A relentless and versatile learner. Open to change. Analyzes both successes and failures for cues to improve, experiments and will try anything to find solutions. Enjoys the challenge of unfamiliar tasks. Quickly grasps the essence and underlying structure of anything.
Perseverance: Pursues everything with energy, drive and a need to finish. Seldom gives up on anything before finishing, especially in the face of resistance or setbacks.
Dealing with Ambiguity: Can effectively cope with change. Can shift gears comfortably. Can decide to act without having the total picture. Does not get upset when things are up in the air. Doesn't have to finish things before moving on. Can comfortably handle risk and uncertainty.
Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans.
Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in his/her team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.
Managerial Courage: Doesn't hold back anything that needs to be said; provides current, direct, complete, and "actionable" positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.
Additional Requirements:
Experience: 1- 3 years of previous retail experience (cashier/stock experience, sales, etc.) preferably in a luxury retail service environment. Possesses current knowledge of fashion trends and competition in the marketplace.
Education: High school diploma or equivalent; college degree preferred.
Technical: Knowledge of cash register systems, basic computer skills (including the ability to use iPad/laptop, Mobile POS and Internet), utilize walkie talkie, understand and read price and product release sheets.
Physical: Ability to execute at a fast pace. Ability to communicate effectively with customers and team. Ability to maneuver the sales floor, sales shelves, and stock room; climbing, bending, and kneeling are required. Ability to frequently lift and carry up to 25 pounds and, at times, lift and carry product/cartons up to 50 pounds to process product shipment/transfers
Schedule: Ability to meet Coach Scheduling & Availability Expectations, including ability to work a flexible schedule, including nights, weekends, and holidays high retail traffic and sales days (including but not limited to the day after Thanksgiving, Memorial Day, Christmas Eve, Mother's Day, etc.).
Note: This document serves only as a sample of job duties and responsibilities and does not include an exhaustive list of all performance requirements.
Tapestry, Inc., parent company of the Coach brand, is an equal opportunity and affirmative action, employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity or expression, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Visit Coach at **************
Lead Supervisor Job Description
The Lead Supervisor role is an integral part of the store's overall success; modeling the behaviors needed to
directly impact all aspects of our Company's business: Sales and Operational Processes. This individual shows exemplary performance behaviors, not only with work performed, but by representing Coach at its highest standards. They serve as a true utilitarian player, possessing the ability to adapt to all roles within the store environment.
Base Pay Range Minimum $20.00 Base Pay Range Maximum $24.00
Sample of tasks required of role:
SALES:
Understands organizational objectives and makes decisions in partnership with the Store Manager(s) and Assistant Store Manager(s) that align with Company priorities and values
Endorses, models and develops team to deliver Coach's Selling and Service expectations
Enforces sales strategies, initiatives and growth across all categories
Works with Store Manager(s) and/or Assistant Store Manager(s) to flex store business strategies and personal selling techniques to contribute to overall store and financial results
Leverages floor supervisor assignment responsibilities to deliver strong metrics; remains results driven, including through team selling and selling to multiple customers
Productivity Management: holds sales team accountable for personal sales
Maximizes clienteling strategy in partnership with the Store Manager(s) and Assistant Store Manager(s); monitoring process over time to achieve business goals and objectives
Builds credibility and trust with team, as well with customers - serving as a personal fashion advisor to deliver business results
Creates positive impressions with store team and customers by bringing best self to work through business attire consistent with Coach's Guide to Style
Acts as a brand ambassador in the local market/mall to drive brand loyalty and business (i.e. charity events, local associations, mall initiatives)
Sensitive to customer and team needs and tailors approach by reading cues
Solution-oriented and forward thinking in resolving customer issues; partners with Store Manager(s) and/or District Manager as appropriate
Develops both self and individual product knowledge skills and remains aware of current collections
Understands the positive sales impact staffing has on the business and recruits accordingly
Coaches, develops and motivates the team on a daily, weekly and monthly basis to meet goals and utilize Company tools; delegates and empowers others and encourages individual growth
Welcomes feedback and adapts behaviors; create short and long-term goals to achieve personal metrics and performance development
Regularly provides feedback to others; coaches performance to a higher standard; provides constructive feedback to Store Manager(s) and Assistant Store Manager(s)
OPERATIONS:
Manages daily operational tasks according to Coach standards, switching gears based on the needs of the business both seamlessly and pro-actively
Demonstrates strong business acumen
Interacts and communicates with supervisor(s) on a regular basis; is adaptable and flexible; maintains a calm and professional demeanor
Maintains interior and exterior upkeep of the building with partnership from the corporate office
Understands and uses all retail systems and reporting tools to make informed decisions, taking appropriate partners, as necessary
Adheres to all applicable Coach retail policies and procedures including POS and Operations procedures
Leverages Coach's tools and technology to support relationship building and clienteling efforts, including driving sales and achieving individual and team goals
Works with Store Manager(s) and/or Assistant Store Manager(s) to flex store business strategies to improve productive functions
Ensures all daily tasks are completed without negatively impacting service of Coach standards
Competencies required:
Drive for Results: Can be counted on to exceed goals successfully. Is consistently one of the top performers. Very bottom line oriented. Steadfastly pushes self and others for results.
Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers. Gets firsthand customer information and uses it for improvements in products and services. Acts with customers in mind. Establishes and maintains effective relationships with customers and gains their trust and respect.
Creativity: Comes up with a lot of new and unique ideas. Easily makes connections among previously unrelated notions. Tends to be seen as original and value-added in brainstorming settings.
Interpersonal Savvy: Relates well to all kind of people up down and sideways. Inside and outside the organization. Builds rapport. Builds constructive and effective relationships. Uses diplomacy and tact. Can diffuse even high-tension situations comfortably.
Learning on The Fly: Learns quickly when facing new problems. A relentless and versatile learner. Open to change. Analyzes both successes and failures for cues to improve, experiments and will try anything to find solutions. Enjoys the challenge of unfamiliar tasks. Quickly grasps the essence and underlying structure of anything.
Perseverance: Pursues everything with energy, drive and a need to finish. Seldom gives up on anything before finishing, especially in the face of resistance or setbacks.
Dealing with Ambiguity: Can effectively cope with change. Can shift gears comfortably. Can decide to act without having the total picture. Does not get upset when things are up in the air. Doesn't have to finish things before moving on. Can comfortably handle risk and uncertainty.
Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans.
Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in his/her team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.
Managerial Courage: Doesn't hold back anything that needs to be said; provides current, direct, complete, and "actionable" positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.
Additional Requirements:
Experience: 1- 3 years of previous retail experience (cashier/stock experience, sales, etc.) preferably in a luxury retail service environment. Possesses current knowledge of fashion trends and competition in the marketplace.
Education: High school diploma or equivalent; college degree preferred.
Technical: Knowledge of cash register systems, basic computer skills (including the ability to use iPad/laptop, Mobile POS and Internet), utilize walkie talkie, understand and read price and product release sheets.
Physical: Ability to execute at a fast pace. Ability to communicate effectively with customers and team. Ability to maneuver the sales floor, sales shelves, and stock room; climbing, bending, and kneeling are required. Ability to frequently lift and carry up to 25 pounds and, at times, lift and carry product/cartons up to 50 pounds to process product shipment/transfers
Schedule: Ability to meet Coach Scheduling & Availability Expectations, including ability to work a flexible schedule, including nights, weekends, and holidays high retail traffic and sales days (including but not limited to the day after Thanksgiving, Memorial Day, Christmas Eve, Mother's Day, etc.).
Note: This document serves only as a sample of job duties and responsibilities and does not include an exhaustive list of all performance requirements.
Tapestry, Inc., parent company of the Coach brand, is an equal opportunity and affirmative action, employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity or expression, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Visit Coach at **************
Req ID: 120956
$20-24 hourly 44d ago
Call Center Customer Service Manager
Burrtec 4.2
Service supervisor job in Bakersfield, CA
Burrtec is a well-established refuse and recycling collection company serving over fifteen municipalities throughout Southern California and employing over 1400 full-time employees. Burrtec continues to grow through acquisitions and successful bid proposals. Burrtec is a family-owned company that firmly believes the key element to our success is knowing how important each employee is in the organization.
We have a Customer Service Manager position opening at our VBI Hauling Division:
Create an environment that encourages and motivates employees to exceed customer expectations by providing consistent direction and assistance to Customer Service Representatives. Develop and nurture strong long-term relationships with clients and serve as the primary escalation point for complex inquiries, complaints, and service issues, ensuring timely resolution.
SALARY RANGE:
$75,000 - $105,000/year
ESSENTIAL DUTIES:
Maintain close contact with employees to ensure Customer Service Representatives meet customer retention goals, resolve customer issues in a timely, accurate and professional manner, and provide the highest level of customer satisfaction possible
Supervise the work of Customer Service Representatives to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems
Provide Customer Service Representatives with guidance in handling difficult or complex problems, and in resolving escalated complaints or disputes
Implement departmental policies, procedures, and service standards in conjunction with management
Ensure all daily, weekly, monthly, quarterly & yearly reports are done in a timely manner
Discuss job performance problems with Customer Service Representatives in order to identify causes and issues, and to work on resolving problems
Evaluate employees' job performance and conformance to regulations, and recommend appropriate personnel action
Review records and reports pertaining to activities such as production, payroll, and attendance in order to verify details, monitor work activities, and evaluate performance
Recruit, interview, and recommend Customer Service Representative candidates
Evaluate and ensure staff is properly trained in all aspects of their job requirements
Responsible for managing daily deposits by generating accurate reports and promptly depositing funds at the bank to ensure financial accuracy and compliance
Maintain accuracy and timeliness in customer billing processes, ensuring that bills reflect services accurately rendered and are issued promptly to maintain positive customer relations and financial integrity
Responsible for generating and processing refunds on a monthly basis, ensuring adherence to company policies and procedures while maintaining customer satisfaction and financial accountability
Act as the primary point of contact between local municipalities to ensure service changes are implemented on time and correctly
Responsible for answering action item related emails in prompt manner
Coach and develop employees by continuously communicating with team members and providing guidance for improvement and recognition of efforts
Other duties as necessary or assigned
QUALIFICATIONS:
Minimum of three years' experience supervising personnel in a customer service environment is required
Intermediate knowledge of Accounting Principles
Proficient typing skills
Strong PC skills with proficiency in Excel and Word and ability to learn and utilize internal Customer Service Software
COMPETENCIES:
Demonstrate leadership, problem solving and organizational skills and ability to maintain and promote a team oriented work environment
Strong organizational skills and ability to motivate large groups
Ability to multi-task and work well under pressure
Ability to balance team and individual responsibilities and helps build a positive team spirit
Proactively identify and resolve problems in a timely manner
Demonstrate accuracy and thoroughness to meet productivity standards in a timely manner
Ability to work in and/or back-up all incoming call queues
Excellent verbal, written and analytical skills
Good decision making, problem solving and communication skills
Excellent customer service skills and ability to work in a fast paced environment
PHYSICAL REQUIREMENTS/WORKING CONDITIONS:
Standing and/or sitting for prolonged periods of time - up to 8 hours or more per day
Manual dexterity and vision sufficient to operate a personal computer for long periods of time without experiencing abnormal hand, wrist or eye strain
Hearing sufficient to understand conversations, both in person and on the telephone
Must have ability to operate computer, 10-Key calculator, and FAX machine
Work area is primarily in an office setting and may have fluorescent lighting and air conditioning
Will work in an office environment and have daily contact with the public
We offer competitive wages and an excellent benefits package, including 401 (k) and 100% paid medical/dental/life insurance, and holidays/vacation/PSL.
$75k-105k yearly Auto-Apply 5d ago
Emergency Services Manager
Kern County, Ca 3.7
Service supervisor job in Bakersfield, CA
This is a continuous recruitment and may close at any time without notice. Examination: Appraisal (Weight 100%): Will be conducted for the purpose of evaluating the applicant's training, education, experience, interest and personal fitness for the position. Appraisal can be based on any combination of the following: Investigation, oral exam and rating of the application.
Applicants must attain at least a 70% score on each phase of the examination process.
Should an oral exam be necessary, the oral exam will be weighted 100%. Applicants will be notified at least five days prior to the examination.
Minimum Qualifications/Employment Standards:
Graduation from an accredited college or university with a Bachelor's degree and 5 (five) years of administrative, technical or operational experience in a governmental emergency services or disaster response agency, emergency services provider, or closely related emergency services program planning and executing emergency preparedness activities. Two (2) years of directly related experience may be substituted for the education requirement on a year-for-year basis up to a maximum of two (2) years.
Possession of a valid Class C California Driver's License at the time of appointment is required.
Applicants must submit all applicable license(s) and/or certificate(s) with their application by the final filing deadline. If you are unable to attach application materials to your application, you may e-mail a copy to ***********************
Full Job Description: Emergency Services Manager
Kern County employees provide opportunities that are purposeful to our community. Every employee and every action contributes to the improvement and strengthening of our county.
To learn more about Kern County, click here or follow us:
Growth Mindset
We always encourage our employees to grow and develop. Kern County has a culture of innovation that allows employees to explore creative and more efficient ways to accomplish their work. We provide access to training and continued professional development in an effort to ensure that our employees have opportunities for career growth.
Admittance to the examination will require a valid government issued photograph identification. Applicants who are unable to present proper identification must make arrangements with the Human Resources Division prior to the test date.
A background check may be conducted for this classification.
Following an offer of employment, you may be required to submit to post offer medical and drug screening tests at County expense.
This examination will establish an eligible list from which immediate appointment(s) will be made at Kern County Fire Department. Other permanent and temporary appointments will be made as needed. Successful candidates will remain on the eligible list for a period of twelve-months, unless specified otherwise by the Civil Service Commission.
For more information regarding Kern County's recruitment process, please see our FAQ page.
Kern County is an ADA compliant and an equal opportunity employer and encourages all qualified individuals from diverse backgrounds to apply.
$62k-79k yearly est. Easy Apply 36d ago
Service Leader
Chipotle Mexican Grill 4.4
Service supervisor job in Porterville, CA
**CULTIVATE A BETTER WORLD** Food served fast does not have to be a typical fast-food experience. Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starting conversations, and directly supporting efforts to shift the future of farming and food. We hope you will join us as we continue to learn, evolve, and shape what comes next on our mission to make better food accessible to everyone.
**THE OPPORTUNITY**
The Service Leader is responsible for maintaining a positive customer experience by ensuring safe and quality food is prepared and served; and that the restaurant crew is well trained and provides good customer service. He/she maintains a clean, organized line with properly functioning line equipment. The responsibilities of this position require Service Leaders to be on their feet working while clocked in, unless on break. If they are not busy, they are expected to evaluate what other tasks need to be completed and assist others with those tasks.
**WHAT YOU'LL DO**
+ In addition to following Chipotle's policies and procedures, principal responsibilities include, but are not limited to:
+ Making sure great tasting, high quality food is served
+ Helping to resolve food quality issues
+ Supporting food safety which includes the following: ensuring hand washing and glove changes, monitoring time and temperature on the line, monitoring secondary shelf lives, and ensuring the Daily Food Safety Checklist and food safety policies and procedures are followed
+ Helping to resolve customer incidents and working to ensure positive customer experiences
+ Helping to monitor crew breaks, shift changes, shift meetings, and line schedules
+ Developing and cross training all front of house Crew
+ Assisting with Crew performance reviews
+ Developing future Service Leaders
+ Assisting with miscellaneous office administration duties such as: banking, cash handling policies and responsibilities, and office paperwork
+ Ensuring office equipment remains in working order and making sure office supplies are ordered as necessary
+ Ensuring the proper quantity of supplies are available as needed
**WHAT YOU'LL BRING TO THE TABLE**
+ Be able to understand and articulate Chipotle's Food With Integrity philosophy
+ Have knowledge and experience of cash handling policies and procedures
+ Have knowledge of Food Safety and health department matters
+ Have familiarity with office paperwork
+ Have the knowledge and ability to speak, write, read, and understand the primary language(s) of the work location
+ Have a high school diploma
+ Have restaurant experience
**WHAT'S IN IT FOR YOU**
+ Tuition assistance (100% coverage for select degrees or up to $5,250/year)
+ Free food (yes, really FREE)
+ Medical, dental, and vision insurance
+ Digital Tips
+ Paid time off
+ Holiday closures
+ Competitive compensation
+ Opportunities for advancement (80% of managers started as Crew)
**PAY TRANSPARENCY**
Below is the base pay range for this position, which is also eligible for digital tips. Actual base pay may vary depending on skill level, experience and/or education. In addition to base pay, Chipotle offers a competitive benefits package. Visit ********************************** for more details.
$22.85-$25.44
**WHO WE ARE**
Chipotle Mexican Grill, Inc. (NYSE: CMG) is cultivating a better world by serving responsibly sourced, classically cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Chipotle has restaurants in the United States, Canada, the United Kingdom, France and Germany and is the only restaurant company of its size that owns and operates all its restaurants in North America and Europe. With employees passionate about providing a great guest experience, Chipotle is a longtime leader and innovator in the food industry. Chipotle is committed to making its food more accessible to everyone while continuing to be a brand with a demonstrated purpose as it leads the way in digital, technology and sustainable business practices. For more information or to place an order online, visit **************** .
_Chipotle Mexican Grill is an equal opportunity employer that values diversity at all levels. As a people-first company rooted in values, our purpose extends beyond serving nutritious food using real ingredients. It means hiring world-class individuals and fostering a culture that champions diversity, ensures equity, and celebrates inclusion. All qualified applicants, regardless of personal characteristics, are encouraged to apply._
_Qualified applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. Please contact_ _ADAaccommodations@chipotle.com_ _if you need an accommodation due to a disability to complete an application, job interview, and/or to otherwise participate in the hiring process. This email does not respond to non-accommodations related requests._
$23k-38k yearly est. 29d ago
Regional Customer Service Manager
Burrtec 4.2
Service supervisor job in Bakersfield, CA
Burrtec is a well-established refuse and recycling collection company serving over fifteen municipalities throughout Southern California and employing over 1400 full-time employees. Burrtec continues to grow through company acquisitions and successful bid proposals. Burrtec is a family-owned company that firmly believes the key to our success is recognizing the importance of each employee in the organization.
We have the following position at our VBI Hauling division:
Regional Customer Service Manager
Regional Customer Service Manager is responsible for the day to day management of the Billing Department and Customer Service. Will report directly to District Manager .
ESSENTIAL DUTIES:
Maintain close contact with Customer Service Managers to ensure they resolve customer issues in a timely, accurate and professional manner, and provide the highest level of customer satisfaction possible.
Oversee the work of Customer Service Managers to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems.
Ensure all escalated customer service complaints are handled and resolved by Customer Service Manager in accordance with company policies and procedures.
Implement departmental policies, procedures, and service standards.
Evaluate departmental performance and conformance to regulations, and make appropriate recommendations.
Oversee the Recruiting, interviewing, and selection of Customer Service Representatives and Billing Departments personnel.
Responsible for overseeing the timely submission of annual tax roll billing for multiple cities to the corresponding County agencies. Includes reconciliation of tax roll submission and follow up changes to direct billed accounts after annual submission.
Ensure compliance of billing schedules.
Supervision of Billing Department personnel.
Coordinate requests from other departments for the Billing department.
Ensure timely communication of rate increases to our Customers, and to the Billing and Customer Service Department.
Other duties as necessary or assigned.
KNOWLEDGE SKILLS AND ABILITIES:
Must have strong organizational skills and ability to motivate large groups.
Must have good decision making, problem solving and communication skills.
Must have excellent customer service skills and ability to work in a fast paced environment.
Must have knowledge of basic accounting principles.
TRAINING AND EXPERIENCE:
Must have previous experience supervising personnel in a customer service environment
PHYSICAL:
Standing and/or sitting for prolonged periods of time - up to 8 hours or more per day
Manual dexterity and vision sufficient to operate a personal computer for long periods of time without experiencing abnormal hand, wrist or eye strain.
Hearing sufficient to understand conversations, both in person and on the telephone.
WORKING CONDITIONS:
Work area is primarily in an office setting and may have fluorescent lighting and air conditioning.
We offer competitive wages and an excellent benefits package including 401k and 100% paid medical/dental/life insurance and holidays/vacation/PSL.
How much does a service supervisor earn in Bakersfield, CA?
The average service supervisor in Bakersfield, CA earns between $39,000 and $105,000 annually. This compares to the national average service supervisor range of $34,000 to $80,000.
Average service supervisor salary in Bakersfield, CA