Service Supervisor Jobs in Baltimore, MD

This position will work with senior leaders at the firm to build, support and manage communications and advocacy campaigns for clients across issue areas. A successful candidate will have experience supporting clients and/or multifaceted campaigns, excellent interpersonal skills and will possess strong project and team management and writing skills. Strong attention to detail and willingness to be an agile, flexible team player are a must. The ideal candidate will have a public affairs, public relations, nonprofit or political background or similar experience. The position will be based in Washington, DC, where our culture includes being in the office Tuesday through Thursday. VOX Global believes a diverse team brings a wider range of personal and professional experiences and perspectives. We recognize that diversity and inclusion benefit our agency, clients, and the communities in which we work and live. To that end, we strongly encourage applications from people of color, members of the LGBTQ+ community, veterans, and individuals with disabilities. Qualifications 6-8 years of experience in strategic communications, public relations, public affairs, social media, campaign or political communications. Interpersonal skills, including the ability to work quickly, effectively manage a team, negotiate approvals diplomatically, and maintain composure and production quality under tight deadlines. Strong project coordination and oversight skills and the ability to recommend, initiate work and projects with minimal direction. Experience interfacing directly with clients in a fast-paced environment. Ability to establish and meet deadlines on time and on budget, work under pressure and handle multiple priorities simultaneously. Experience with media relations and reporter engagement. Proven ability to develop and edit high quality written materials, including press releases, executive thought leadership (including bylines), social media copy, talking points, executive briefing materials, , analytical pieces, website/creative copy, and more. Account and budget management experience - familiarity with agency billing practices, scoping projects and managing budgets. Excellent writing and editing skills that reflect 1) an ability to clarify and simplify complicated issues and diverse subject matter, and 2) versatility in tone and technique depending on the author and/or audience. About VOX Based in Washington, D.C., VOX Global uses a wide variety of communications skills to deliver messaging that resonates with our clients' target audiences. VOX Global is a bi-partisan public affairs firm and is part of the Omnicom strategic communications network. We are committed to personal growth through unique opportunities and professional development. For more information, visit ****************** VOX Global is committed to equal employment opportunity and affirmative action. VOX Global does not discriminate in any aspect of employment on the basis of race, color, religion, national origin, ancestry, gender, sexual orientation, gender identity and/or expression, age, veteran status, disability, or any other characteristic protected by federal, state, or local employment discrimination laws where VOX Global does business. Our policy is to employ, advance, and reasonably accommodate all qualified employees and applicants. About Omnicom Public Relations Group Omnicom Public Relations Group is a global collective of three of the top global public relations agencies worldwide and eight specialist agencies in public affairs, marketing to women, fashion, global health strategy, and corporate social responsibility. It encompasses more than 6,000 public relations professionals in more than 330 offices worldwide who provide their expertise to companies, government agencies, NGOs and nonprofits across a wide range of industries. Omnicom Public Relations Group delivers for clients through a relentless focus on talent, continuous pursuit of innovation and a culture steeped in collaboration. Omnicom Public Relations Group is part of the DAS Group of Companies, a division of Omnicom Group Inc. that includes more than 200 companies in a wide range of marketing disciplines including advertising, public relations, healthcare, customer relationship management, events, promotional marketing, branding, and research. The anticipated salary range for the Managing Supervisor is $90,000-$110,000. Salary is based on a range of factors that include relevant experience, knowledge, skills, other job-related qualifications and geography. A range of medical, dental, vision, 401(k) matching, paid time off and/or other benefits also are available.

Peak Partners has a large regional healthcare system client who is seeking an IT Service Center Manager who will oversee the help desk and operations staff, and the activities associated with the identification, prioritization, and resolution of reported problems. This is an onsite position located in Baltimore city with an annual salary of $105-120k DOE. Responsibilities: Serves as escalation point for Help Desk calls Resolves problems directly or through coordination with other IS personnel and/or outside vendors Keeps IS Administration informed of Help Desk and Operations performance, issues, and client usage Monitors staff performance daily Performs staff evaluations and makes recommendations for promotion, training, and disciplinary action Manages the daily staff schedule and allocation of resources Assists in the development of the operating budget related to the Help Desk and Operations support and staff needs Creates and maintains approved list of services, service level agreements, escalation schemes, objectives and a strategy and plan for the Help Desk and Operations Support Services Manages maintenance and logistics for data centers Ensure that staff monitor all central processing hardware units, servers and associated peripheral equipment Verify that staff executes production scheduled jobs, checks and analyzes errors, and takes corrective action when needed Negotiate and oversee maintenance contracts on all data center equipment. Requirements: BS in Computer Science or Information Services Working knowledge of theory and practice within a specialized field 5-7 years If you think you have the qualifications stated above and are interested in exploring a new opportunity, we will welcome the chance to review your resume and talk further.

Our esteemed client is seeking a leader for their Professional Services team. The team provides timely and accurate administrative services to support independent financial advisors. The goal is to support advisors with focus on building relationships with clients. Responsibilities include core administrative tasks such as client data gathering, paperwork processing, financial plan preparation, and client meeting support. Each task follows a detailed workflow to ensure timely and consistent completion. The Relationship Care Team Services Manager will play a crucial role in managing the administrative services team while also performing core administrative functions. This role requires hands-on involvement in daily operations, team leadership, and maintaining high service standards. Strong organizational, leadership, and communication skills are key, as well as a passion for delivering top-tier service. Responsibilities: Complete administrative service requests efficiently and accurately. Lead weekly team huddle meetings to ensure alignment and progress tracking. Provide regular reports to leadership, measuring service effectiveness. Oversee the onboarding and transition process for new financial advisors. Manage team resources, ensuring proper allocation and project management. Communicate with financial advisors to update them on ongoing requests and projects. Qualifications & Skills: Minimum of a Bachelor's Degree required. 3-5 years of experience in the financial services industry, with a background in administrative or financial planning support preferred. Strong verbal and written communication skills, with the ability to engage effectively with advisors. Excellent interpersonal and relationship-building abilities. Knowledge of operational functions, including customer service and productivity. Strong analytical skills and quick adaptation to new software and technologies. Exceptional attention to detail and a commitment to task completion. Experience with financial service technologies such as Precise FP, eMoney, Riskalyze, Orion, Docupace, Salesforce is preferred but not required.

About Us One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn't your average doctor's office. We're on a mission to transform healthcare, which means improving the experience for everyone involved - from patients and providers to employers and health networks. Our seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive care, chronic care management, common illnesses and mental health concerns have been delighting people for the past fifteen years. In February 2023 we marked a milestone when One Medical joined Amazon. Together, we look to deliver exceptional health care to more consumers, employers, care team members, and health networks to achieve better health outcomes. As we continue to grow and seek to impact more lives, we're building a diverse, driven and empathetic team, while working hard to cultivate an environment where everyone can thrive. The Opportunity As we continue to expand and transform the primary care experience, we're looking for a Practice Coordinator to join us on our journey to make it drastically easier for customers to find, choose, afford, and engage with the services, products, and professionals they need to get and stay healthy! As a Practice Coordinator at One Medical, you will be the onsite lead and support your practice team members in delivering the highest quality and best experience to our patients. You will be responsible for championing best practices with our patients and team members to ensure the practice runs smoothly with a focus on operational excellence, active daily management, scheduling, inventory management, and facilities management. The Practice Coordinator is the subject matter expert on workflows and processes and serves as the practice team's main point of contact for daily clinical operational oversight. You will motivate, support, and under direction of your Operations Manager, provide direction, and coach your teammates to ensure consistent high performance of the practice and support your team through change and growth. You are proficient in the art of customer-service, support roles, administrative work, and motivating a team or peers, especially through times of change. You are skilled in nuanced patient communication with an emphasis on consistent high quality patient-centered experiences, and foster open communication with team members. You are currently looking for your next opportunity to support and lead a team at an organization that is transforming healthcare. If this sounds like you, we would love to connect. What you'll likely work on: Ensure operational readiness of the practice through regular team check ins, review of staffing, monitoring of task queues, adherence to standard work, and conducting end of month practice operations such as publishing shift schedules for both administrative and clinical team members Provide team support and leadership through training, coaching, and mentoring of team members and team recognition Drive performance improvement though active daily management, including office huddle facilitation and monitoring performance metrics Perform inventory management including ordering and receiving supplies, expiration tracking, waste minimization, and completing counts Support the financial health of the practice through office budget review and managing copay and revenue cycle Monitor and own Net Promoter Score (NPS) responses and respond to service recovery cases, escalating to the Operations Manager as needed In partnership with with Clinical Leadership and the Operations Manager, support quality health outcomes, patient safety, regulatory compliance, and implement improvement initiatives to manage population health Use impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) in all patient interactions and ensure a fluid and positive in-office experience through patient intake, same day schedule management, appropriate follow up scheduling, and strong knowledge of billing and insurance All front of house duties including check in/check out, insurance verification, printing/paperwork tasks, prepping tests, tasking to service level expectation, perform opening and closing duties/daily office upkeep as required, including maintaining the look and feel of both patient and employee facing spaces, restocking supplies, and organization, and supporting facility, security, and IT requests as encountered Clinical duties may include providing best in class venipuncture services on a population ranging from pediatrics to geriatrics, and performing and assisting with extended scope duties such as, but not limited to non-blood specimen collection, EKGs/ECGs, vitals, ear lavages, vaccines, PPD tests, and swabs What you'll need: At least 1 year of experience in a supervisory or lead role in high touch customer service or patient facing healthcare Proven ability to foster strong, collaborative team-dynamics that ensure a supportive and engaged team culture Experience working on collaborative, diverse and feedback-driven multi-disciplinary teams Strong written and verbal communication skills Successful completion of One Medical clinical training and state required education and/or certifications within first six months of employment (One Medical sponsored) Relevant experience as a Medical Assistant or Phlebotomist preferred; those without experience are encouraged to apply (training is provided) Proven track record of leading successful change management and process improvement efforts preferred Experience in healthcare, with a solid understanding of billing and insurance, is preferred Physical Demands: Mostly sedentary work duties require exerting up to ten pounds of force occasionally and/or small amounts of force frequently. Sedentary work typically involves sitting most of the time, but may involve walking or standing for brief periods. Benefits designed to aid your health and wellness: Taking care of you today Paid sabbatical for every five years of service Employee Assistance Program - Free confidential advice for team members who need help with stress, anxiety, financial planning, and legal issues Competitive Medical, Dental and Vision plans Free One Medical memberships for yourself, your friends and family Pre-Tax commuter benefits PTO cash outs - Option to cash out up to 40 accrued hours per year Competitive salary: starts at $26.50 per hour based on a full time schedule Protecting your future for you and your family 401K match Credit towards emergency childcare Extra contributions toward maternity and paternity leave Paid Life Insurance - One Medical pays 100% of the cost of Basic Life Insurance Disability insurance - One Medical pays 100% of the cost of Short Term and Long Term Disability Insurance This is a full-time role, working 40 hours per week, based in-person with our team and patients at the Metro Center office in Washington, DC. 8-hour shifts will be scheduled Monday-Friday generally between 7a-7p. One Medical is an equal opportunity employer, and we encourage qualified applicants of every background, ability, and life experience to contact us about appropriate employment opportunities. One Medical participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Please refer to the E-Verification Poster (English/Spanish) and Right to Work Poster (English/Spanish) for additional information.

Adfero seeks an Account Supervisor (AS) to lead account teams, advise clients, develop and execute strategic communications campaigns and serve as a leader in the industry practice. You'll lead and collaborate with other account team members-including creative and interactive teams-to support trade association and corporate clients with brand reputation, policy messaging and advocacy campaigns. We're looking for a self-motivated and proactive communications professional to provide superb client service, creative strategic thinking and team leadership. In this role you will: Be the day-to-day leader on accounts across, acting as a strategic partner and tactical leader to help accomplish client goals. Use your communications expertise to provide strategic counsel and oversee day-to-day work on behalf of clients. Transform complex issues into persuasive integrated messaging for various audiences, reaching them on appropriate channels. Educate staff and stay up to date on client dynamics, positions and messaging, as well as relevant conditions in the external environment. Manage large and complex projects including establishing and maintaining timelines, budgets, resource allocation and ensuring quality assurance of all client deliverables. Participate in business development opportunities as needed and identify opportunities to grow existing accounts. Blend your communications experience to execute on tactics including: Growing an active network of key local, state and national reporters; Pitching and placing stories in target media; Developing and executing paid media plans and targeting strategies; Outlining key messages, talking points and campaign content; Creating strategic memos and presentations with compelling narratives to demonstrate integrated campaign plans. Attend networking events before, during and after business hours as needed. Qualifications There are many skills we consider when reviewing applications, but some things we look for include: 9+ years of experience in strategic communications or public affairs Previous agency and account management experience a plus Expertise in industry policy, key issues, stakeholders and trends a plus Fluency in digital media trends, strategies and best practices Project management and organizational skills, with proven ability to manage deadlines Strong leadership skills and a desire to continually improve Excellent presentation, interpersonal and written communication skills A passion for and alignment with our core values Additional Information We are a hybrid company, working in-person in our downtown-DC office three days a week and remotely twice a week. A sampling of our benefits includes health insurance, a 401k match, wellness and professional development stipends, bonus plans and more. Adfero is an equal opportunity employer.

SENSIS Who we are: An integrated cross-cultural marketing agency. We reflect and embrace the cultural diversity of America to develop meaningful marketing programs that drive measurable conversions. We opened our doors in 1998 (as Focus Multimedia). We got our start building websites and have expanded into a full-service advertising agency, helping our clients take advantage of the fundamental changes taking place in the marketing world - the emergence of digital technologies, expanded multiculturalism, and the transformative impact of social media. What we are looking for: We are looking for an experienced Account Supervisor with 8+ years of experience working in account management at an advertising agency or client-side marketing department. The ideal candidate is passionate about marketing, comfortable working in a dynamic environment, has a strong disposition towards Account Management versus Account Service, relishes new challenges, know which battles are worth fighting, plays well with others, and knows how to work smart but is not averse to hard work. What You'll Be Doing Foster strong relationships with client teams and act as the day-to-day point of contact in the development and execution of fully integrated marketing solutions. Interface with clients regularly and manage their expectations. Cultivate client relationships and identify other project opportunities. Collaborate with project stakeholders and government entities as needed. Coordinate with the team to communicate client expectations, execute tasks, and refine deliverables. Provide leadership and guidance to junior accounts staff and project teams. Manage staffing levels and call on others within the company or consultants (with prior permission) to fulfill client requirements. Work closely with all agency departments and partner agencies including creative, production, strategy, amplification, and media teams to ensure on-time delivery of projects. Manage client budget and billing monthly. Manage projects, timelines, and resources for multiple accounts. Manage a variety of marketing initiatives such as print, collateral, digital, social, and content marketing. Oversee development of content for outreach materials. Plan, organize and execute public outreach campaigns including developing public information plans. Provide accurate status reports, conference reports and other documents to the client as needed. Plan and attend meetings and outreach events, including occasional weekends. Hybrid work environment, minimum 2 day in office. What You'll Bring Along Bachelor's Degree from an accredited college or university in Marketing, Communication, Advertising, Outreach, Business, or a related field. Understanding of transportation planning and construction is preferred. Knowledge of public information process at transportation agencies is preferred. 8 years of experience managing projects. Demonstrated project management experience. Ability to effectively develop goals and plans to prioritize, organize, and accomplish those goals. Experience in client presentations and facilitating discussion with clients and colleagues. Strong digital background. Ability to be flexible and responsive. Extremely detail oriented. Ability to work in a hybrid office environment, minimum 2 days per week in Bethesda, MD office or on client site. What We Offer: • Medical, Dental, Vision, Aflac, 401(k) • Unlimited PTO • Potential growth opportunities Where is SENSIS located? • Atlanta, GA; Maryland, MD; Los Angeles, CA; Austin, TX Hybrid work: office, home, and/or client site (if necessary)

Work Where You Matter At Dollar General, our mission is Serving Others! We value each and every one of our employees. Whether you are looking to launch a new career in one of our many convenient Store locations, Distribution Centers, Store Support Center or with our Private Fleet Team, we are proud to provide a wide range of career opportunities. We are not just a retail company; we are a company that values the unique strengths and perspectives that each individual brings. Your difference truly makes a difference at Dollar General. How would you like to Serve? Join the Dollar General Journey and see how your career can thrive. Overview pOpshelf's seeks to provide Fun Finds for Less through a fun and stress-free shopping destination for everyday and special items. We make it easy for customers to affordably treat themselves with most items priced under $5 and a selection of extreme value items priced above $5. pOpshelf stores offer a trendy and rotating selection of seasonal, houseware, home décor, health, beauty, paper and party products, in addition to assorted candy, snacks, games, electronics and additional items. Learn more at **************** . Responsibilities GENERAL SUMMARY: The Assistant Team Leader helps maintain a clean, well-organized store while assisting the Store Team Leader in creating a customer first store culture through exceptional store standards and team engagement. At the direction and delegation of the Store Team Leader, the Assistant Team Leader assists with supervision of store employees, management and presentation of merchandise, completion of paperwork, and preparation of deposits. The Assistant Team Leader also performs stocking and cashiering functions and performs other duties as necessary to maximize profitability and customer satisfaction while protecting company assets and reducing losses. DUTIES and ESSENTIAL JOB FUNCTIONS: Provides superior customer service to exceed the customer's expectations; greet and assists customers, and operate cash register and scanner to itemize the customer's purchase. Assists the Store Team Leader in creating and supporting a customer first store culture. Model product knowledge and selling techniques to enhance the customer experience. Help facilitate and maintain a safe, clean and well-organized store environment that delights our customers and employees. Facilitates merchandising the store in a manner that is appealing to customers and retains customer excitement to shop at popshelf℠ . With the assistance of Company merchandising guidelines, rotates product to create eye-catching displays to drive sales. Assist Store Team Leader with educating store team about store products so they can engage customers and provide a differentiated, easy, and fun shopping experience. Maintain daily and weekly cleaning checklists to provide a superior customer shopping experience. Ensure condense and reset standards are maintained consistently each day to provide a clutter free customer shopping experience. Open and close the store a minimum of two days per week. Assist Store Team Leader with scheduling employees, providing adequate training for employees, conducting safety meetings, and ensuring employee compliance with company policies and procedures. Follow company work processes to manage merchandise, including receiving, unpacking, stocking, restocking and rotating merchandise on shelves and building merchandise displays. Assist in maintaining accurate inventory levels by controlling damages, markdowns, scanning, paperwork, and facility controls. Assist in implementation and maintenance of plan-o-zones; ensure merchandise is presented according to established practices and Store Manager direction. Assist in ensuring financial integrity of the store through strict cashier accountability, key control, adherences to company security practices and cash control procedures; authorize and sign for refunds and overrides, count register tills, and deposit money in bank. Assist customers in self-checkout process at multiple register terminals simultaneously. Assist with management of the store in the Store Team Leader's absence. Qualifications KNOWLEDGE and SKILLS: Ability to read and interpret documents such as diagrams, safety rules, operating and maintenance instructions, and procedures manuals. Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages. Knowledge of cash handling procedures including cashier accountability and deposit control. Knowledge of cash, facility and safety control policies and practices (deposits, store keys, etc.) Ability to perform cash register functions and operate other tools to generate reports. (e.g. HHT, self-checkout, store computer, etc.) Ability to develop and maintain organization and to attend to detail. Ability to solve problems and deal with a variety of situations. Ability to interface with store associates, suppliers and customers in a respectful and effective manner. Strong product inventory knowledge and creative merchandising abilities. Ability to drive own vehicle to the bank to deposit money. WORK EXPERIENCE and/or EDUCATION: High school diploma or equivalent strongly preferred. One year of experience in a specialty retail environment preferred. Six months supervisory or team lead experience preferred. WORKING CONDITIONS and PHYSICAL REQUIREMENTS: Frequent walking and standing. Frequent bending, stooping and kneeling to run check out station, stock merchandise and unload trucks. Frequent handling of merchandise and equipment such as hand-held scanner, pricing guns, box cutters, merchandise containers, two-wheel dollies, and U-boats (six-wheel carts). Frequent and proper lifting of up to 40 pounds; occasional lifting of up to 55 pounds. Occasional climbing (using ladder). Fast-paced environment; moderate noise level. Exposure to strong scents and fragrances Occasionally exposed to outside weather conditions. Occasionally exposed to wet floor surfaces. Occasionally exposed to household and industrial cleaning solutions. Occasional or regular driving/providing own transportation to make bank deposits and assist in other locations as needed. pOpshelf is an equal opportunity employer Dollar General is pleased to offer a wide range of benefit programs designed to care for the physical, mental and financial well-being of our employees and their families. Available benefit programs include health insurance coverage options, a variety of supplemental programs, 401(k) Savings Plan, paid sick leave (where required by law), vacation, paid maternity and parental leave, and many more. Eligibility and waiting period requirements may apply. See careers.dollargeneral.com/benefits for additional details.

VersaTech is an ISO-certified provider of innovative technology solutions to the public sector, offering services that encompass Digital Transformation, IT Infrastructure Support, Cyber Security, Agile Software Development, Audio Visual Solutions, and Healthcare Consulting. With a strong track record of customer satisfaction and a commitment to excellence, we assure our clients that we possess the talent, management expertise, and innovative mindset required to solve their problems and surpass their expectations. At VersaTech, we have an exciting opportunity for an Audio-Visual Supervisor. We are seeking a talented individual who not only possesses technical and functional expertise but also excels in customer interfacing. In this role, you will be stationed at a customer site, working on a VersaTech Prime program. Position Overview We are seeking a highly skilled Audio Visual (AV) Frontline Supervisor to oversee AV operations and lead a team of technicians in a commercial environment. The ideal candidate will have 7+ years of experience in AV conference room support, team management, and client engagement, with expertise in troubleshooting and maintaining AV systems such as projectors, video switching equipment, and online collaboration platforms like Zoom and Microsoft Teams. In this role, you will ensure the seamless delivery of AV services, provide technical leadership, and foster professional growth among your team members while maintaining strong client relationships in a government setting. Salary: $80,000 - $90,000 depending on experience. Location: Silver Spring, Maryland Responsibilities: Develop and mentor direct reports, including AV Tech I, AV Tech II, and Meeting Production Specialist, fostering their professional growth and guiding them along their career paths. Act as the primary frontline personnel for client interactions in a governmental setting. Maintain a professional and welcoming demeanor while addressing client inquiries, needs, and concerns in a timely and effective manner. Demonstrate a strong technical knowledge of AV technologies, including projectors, video switching equipment, audio equipment, and online collaboration platforms such as Zoom Webinar and Microsoft Teams. Assume responsibility for consulting with clients to engage in comprehensive discussions regarding project concepts, objectives, and target audience. Manage software schedulers and meeting coordination, including asset management systems. Ensure that direct reports adhere to standard operating procedures and maintain the functionality of conference room spaces. Coordinate with vendors and contractors for the installation of audiovisual equipment in conference rooms. Engage regularly with the Contracting Officer's Representative (COR). Deliver key performance indicators (KPIs) and foster effective communication to meet contract requirements and client expectations. Stay updated on industry standards, regulations, and best practices related to audiovisual operations and equipment. Utilize excellent communication and interpersonal skills to collaborate effectively with cross-functional teams and stakeholders. Required Qualifications: 7+ years of experience in AV conference room and event support, PC troubleshooting, and managing coordinating Event Management software. Experience in operating and troubleshooting projectors, video switching equipment, audio equipment, and Polycom video conferencing systems. Experience in managing live sound equipment, web streaming, broadcasting, and post-production editing. Ability to perform routine maintenance, cable management, and ensuring A/V equipment is in working condition. Ability to review performance, deliverables, and compliance with client requirements. Ability to conduct final inspections and vulnerability tests to ensure quality and reliability. Ability to evaluate equipment specifications and make recommendations for new equipment purchases. Experience leading teams, scheduling, and resource allocation.. Possession of excellent verbal and written communication skills for effective client engagement and exceptional customer service. Ability to train and mentor junior and new team members. Ability to obtain and maintain a Public Trust Clearance Ability to obtain Audio Visual Technician (AVT) certification. Physical Requirements: May be required to lift up to 35 pounds. May be required to stand, walk, push, pull, squat, bend, and reach during shift. Employee may use carts, dollies, hand trucks, and other gear to move items around. Preferred Qualifications: Experience working with a government client or as a government contractor. Certified Technology Specialist (CTS) and CTS-I certified for this position. AVIXA, Crestron, Extron, BiAmp, or AMX knowledge preferred; certifications a plus! Education: Bachelor's Degree in Technical Field, or 4 years of relevant experience in lieu of a degree. Find out who we are: ***************************** VersaTech offers an excellent benefits package that includes medical, dental, and vision benefits, 401k employer-matching retirement contributions after 90 days, generous paid time off (3 weeks PTO plus 11 holidays), and ample growth opportunities. COVID-19 Vaccination: To protect the health and safety of its employees and to comply with customer requirements, VersaTech, Inc. may require employees to wear masks while on our customer and corporate sites as required. VersaTech, Inc. is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer, making decision without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class.

Our regional headquarters are located in beautiful Frederick Maryland where the region is currently comprised of 9 retail stores, 2 warehouse locations and has roughly 300 employees. We hope to expand our retail footprint and believe we have capacity for upwards of 15-20 stores within our territory. This is a unique opportunity to work in a smaller region, but have the support and infrastructure of one of the largest Goodwill's in the network, Goodwill of Central and Northern Arizona (GCNA). After the merger in 2020, Goodwill of Monocacy Valley has been able to grow retail revenue and stabilize operations with the support of GCNA's innovative best practices. 6300 Georgetown Blvd Sykesville Maryland, 21784, **************** Starting Pay: $17.00 Per Hour Position Description: Responsible for the oversight, leadership and achievement for the sales floor and obtaining set sales goals for Goodwill of Central and Northern Arizona (GCNA) and its affiliated entities. Directs all aspects relating to the daily operations of the sales floor, leading the team and driving the business. Key responsibilities include building, leading, and retaining motivated, high performing teams through effective leadership of Retail Sales Associates. Essential Duties and Responsibilities: Executes retail operations plan to achieve daily, monthly, quarterly, and yearly goals for profit, revenue, and production for a Retail Store location. Makes decisions on matters relating to the day-to-day retail operation within his/her defined work area. Conducts new goods inventory and ensures proper reporting. Reconciles and balances all daily paperwork. Ensures Team Members deliver excellent customer service to donors and customers. Works to de-escalate customer situations while finding an appropriate solution; involves upper management, as needed. Maintains the day-to-day operations of the store including managing and meeting Team Member and customer needs. Ensures store locations are clean, well-kept, and reflect the Goodwill brand appropriately. Transfers to different stores at any given time due to business needs. Oversees and maintains the day-to-day operations of the sales floor including daily maintenance, custodial duties, and floor standards. Provides regular mentoring and training to develop skills of Retail Sales Associates; ensures that Team Members are operating per company standards and procedures. Ensures that the store complies with all policies and procedures relating to Security, Health, and Safety, coordinating with various Goodwill divisions, as needed; influences any changes necessary to meet statutory requirements, ensuring minimum risk to Team Members and the business. May perform tasks such as dropping off the bank deposit, helping at other stores, and attending personal training and development classes, as needed. Processes complex sales transactions, including customer returns. Collaborates with store leadership to establish clear company vision and ensure Team Member engagement. Responsible for performance management (coaching, discipline, performance improvement plans, and annual reviews), staffing, compensation, and development of Team Members. Provides regular mentoring, training, and coaching to develop skills of Team Members. Plays critical role in driving company culture change efforts and change management processes. Models Goodwill Core Values - Trust, Collaboration, Engagement, Ownership, and Innovation. Performs other related duties, as assigned. Minimum Qualifications (Education, Experience, Skills): High School Diploma, GED, or equivalent work experience One-year work experience in Retail Management, preferred One-year customer service experience required Proficient in Microsoft Office Suite Ability to pass a background check and drug screen, where applicable for position Ability to speak and read English proficiently You will be eligible for a comprehensive Total Rewards package, 1st of the month following 60 days of employment that includes the following: 5 Medical Plans Employer Funded Health Reimbursement Account (HRA) 3 Dental Plans Vision Plan 401K (Immediate participation upon hire) Employer Paid Life Insurance Employee Assistance Program (EAP) Paid Time Off; Sick and Vacation Paid Holidays These are just a few highlights of our key benefit offerings! Goodwill endeavors to make our website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact Candidate Support at ************ , option 5, or ************************* . We consider applicants for all positions without regard to race, color, religion, sex, sexual orientation, national origin, age, marital or veteran status, the presence of a non-job related medical condition or disability, or any other legally protected status. We will make reasonable accommodation and modification, including adaptive devices, to assist any person with a disability to apply for and, if hired, to perform the duties the position they seek. Assistance could include help in completing on-line application as well as providing alternative communication, e.g., Braille and Large Print. PHISHING SCAM WARNING: Goodwill of Central and Northern Arizona/Goodwill Industries of Monocacy Valley, Inc. ("GCNA/GIMV") are among several companies recently made aware of a phishing scam involving con artists posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote "interviews," and making artificial job offers in order to collect personal and financial information from unsuspecting individuals. Please note that GCNA/GIMV only use company email addresses, which contain "@goodwillaz.org" or @gimv.org", to communicate with candidates via email. The company also uses secure tools on our website to receive data from applicants and would never ask them to submit their personal banking information to apply for an open job. If you are contacted by someone about an open job at GCNA/GIMV, please verify the domain of the sender's email address and that they are asking you to apply on this website. If you believe you have been a victim of a phishing scam, please visit the Department of Homeland Security's Cyber Smart website ( ******************************************** ) to learn how to report it.

Java Team Lead/Architect Contract to Hire and Candidate needs to be local to DMV area (DC/MD/VA) Team Lead and Architect Java, SpringBoot, Angular, React, AWS and Web Services Thanks & Regards, Sekhar Pillala Team Lead - Talent Acquisition KMM Technologies, Inc. CMMI Level 2 | ISO 9001 | ISO 20000 | ISO 27000 Certified WOSB, SBA 8(A), MDOT MBE & NMSDC MBE Contract Vehicles: 8(a) STARS III & Schedule 70 Tel: ************ | Fax: ************** E-MAIL: ********************************** Linked In: *********************************************** ***********************

West Creek 2 (12072), United States of America, Richmond, VirginiaAML Supervisor - Transaction Monitoring OperationsThe Anti-Money Laundering (AML) Supervisor supervises various AML processes, which might include suspicious activity investigations, currency transaction reporting, global sanctions screening, enhanced due diligence or other AML processes. The associate will work closely with AML Process Managers to perform other critical functions. The associate is also responsible for planning and conducting processes related to anti-money laundering and global sanction activities as well as managing the workflow of the AML analysis. The AML Investigator II coaches their team and teaches others about AML processes through training and education. Additional responsibilities will include: Operational Management & Training: Supervise daily workflow and operational metrics of AML Operations team. Daily supervision of a small central unit of Investigators. Assist with training in Regulatory Operations and in the business areas. Policy & Procedure Impact: Contribute to internal AML Operations projects related to the modification of policies/procedures. Assess new business acquisitions to determine what work should flow into AML Operations units. Quality Assurance: Perform quality assurance on draft Suspicious Activity Reports, sanctions reviews, CTR's, EDD reviews or other AML process. Escalation Handling: Handle escalated issues as appropriate for advanced investigation and analysis. Industry Knowledge: Assess internal trends, external regulatory and law enforcement environment to make recommendations to understand risk areas and alter or add typologies in certain business areas. Basic Qualifications: High School Diploma, GED or equivalent certification At least 2 years of investigative experience, or at least 2 years of AML (Anti-Money Laundering) experience within financial services or at least 2 years of risk experience or at least 2 years of compliance experience Preferred Qualifications: Bachelor's Degree 2+ years of people management experience 3+ years of AML experience within financial services Certified Anti-Money Laundering Specialist (CAMS) certification, or Certified Protection Professional (CPP) certification, or Certified Fraud Examiner (CFE) certification At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. New York City (Hybrid On-Site): $99,500 - $113,600 for AML Sr. Investigator IIIllinois (Hybrid On-Site): $92,800 - $105,900 for AML Sr. Investigator II Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Director of Concierge Services - Full Time/Washington, DC Metro area Job Summary: The Director of Concierge Services will oversee the overall management responsibility for operations for the Concierge associates, directly managing product quality and compliance with the facility's standards. Supervise the work of Concierge Services with responsibility for the overall presentation of residential and commercial properties. A demonstrated history of successful customer service management leadership experience as demonstrated by quantifiable results and accomplishments. Exceptional communication skills, and a strong understanding of contract management. Responsibilities: Develop the pre-opening concierge operations of commercial and residential properties Develop SOP's and routine maintenance schedules Lead departmental hiring and onboarding, talent development, coaching, and training needs coordination Account for personnel issues, salary merits, and recognition efforts within company policy and guidelines Design and implement continuous professional development for all team members and new hires Deliver training and staff development activities that promote engagement and increase overall performance Direct long-range planning and establish broad program goals and objectives Qualifications: To excel in this role, you should have the following skills: Professional experience in concierge management Must be detail-oriented and organized, demonstrating strong leadership skills Able to work closely and communicate effectively with all associates, departments, and guests; in a professional manner maintaining high visibility Experience in forecasting & scheduling, daily reviews and analysis of operating results Proficiency in the use of computer programs i.e. Microsoft Office Suite Excellence in verbal and written communication skills Proven record in mentoring and leading a successful team Excellent time management skills to prioritize tasks effectively Strong hospitality skills with a focus on delivering exceptional customer service Drive employee satisfaction by role modelling core company values

Why you want to work here: Gain valuable experience within the nonprofit sector in a professional office environment. This is a great opportunity for a recent college graduate desiring to positively impact others. Serve as liaison for parents, provide exceptional customer service support in navigating fee assistance program policies and procedures. Update client information and data into automated database system. Coordinate and monitor resolution to concerns from parents regarding fee assistance program. Maintain respectful, professional working relationship with military families. Maintain high-ethical standards including maintaining strict confidentiality. Assist with special projects and other functions as needed to accomplish company objectives. Job Qualifications for Customer Service Case Manager: Completed Bachelor's degree or strong office and customer service experience Excellent customer service skills, prior office experience Good communication skills (oral, written, and listening). Conflict resolution skills. Arlington, VA Hybrid $20/hr

The Visitor Experience Team Leader serves as an ambassador for ARTECHOUSE, an ideal candidate must be well presented, confident and diplomatic. The Team Leader supports the operations of the art space through direct visitor interaction and by performing critical administrative functions such as daily operation of all front desk procedures, overseeing opening and closing of all art space exhibits/activities, supervising front desk and visitor experience staff, tracking visitor numbers, administer surveys, etc. WHO YOU ARE Perform the role of Shift Leader, overseeing opening/closing procedures and leading a team of Visitor Experience Hosts (VE Hosts) to ensure a positive visitor experience for every guest during each shift Lead the daily operations of all front desk procedures: processing of admission tickets, re-bookings, etc. Answer ARTECHOUSE ticketing and contact form email inquiries Act as a liaison between departments to ensure seamless service with a focus on the visitor experience, ensuring visitors who email or visit are attended to professionally and promptly and visitor concerns and complaints are resolved to their satisfaction and the art space's Train, and supervise VE Hosts, ensuring adherence to admission procedures, and confirming outgoing information is current and accurate Maintain a well-informed, working knowledge of the installations and exhibitions offered. Give welcome and introductory talk for exhibitions Manage crowd control and visitor traffic flow with the ability to anticipate opportunities to assist visitors and allow for as smooth an operation as possible Educate people about ARTECHOUSE's mission and current installation Embody and exemplify the values of ARTECHOUSE in every interaction with guests Engage in conversation with visitors about their experience and the art CORE QUALIFICATIONS + EXPERIENCE You have 2-4 years of experience in a visitor services role, customer service or in a hospitality position You have experience in overseeing other staff and have the ability to manage a team and ensure the execution of procedures You have experience interacting with the public and the cultural sensitivity required to do so gracefully and respectfully You have excellent customer service skills and experience in dealing with guests in difficult situations. You love working with people and are passionate about providing one-of-a-kind artistic experiences You have excellent oral communication and interpersonal skills and are comfortable with speaking to small crowds You have a strict attention to detail You are able to work under pressure and deal with conflict resolution You are flexible and positive in dealing with new experiences and people You have experience with, or ability to learn, ticketing and office software You are a team player Ability to spend shifts walking/standing/moving about in public spaces Available to work weekends, holiday, and evening hours Staff must adhere to a dress code of black and white garments. SALARY Starting salary is $21hourly WHO WE ARE We are a growing team of creatives and innovators who dream big. We are ambitious, hard working and value ideas and execution. In just under three years we've opened locations and built teams in Washington, D.C., New York, NY and Miami, FL. We believe in our mission and every day we work hard to make the impossible possible in our effort to push creative innovation all while empowering, educating and inspiring. We pride ourselves in working with some of the world's groundbreaking artists, and together bringing to life experiential and immersive large scale installations and exhibitions to a global audience. Learn more about our core values - ********************************* WE VALUE Diversity and inclusivity. We are an equal opportunity employer and do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Candidates must be based in Washington D.C. Please note we will only respond to candidates selected for further consideration. * ARTECHOUSE will never interview job applicant candidates over a Wire App. If you are invited for an interview, you will be contacted by a member of our recruiting team from an email ending in artechouse.com

Public Storage is the self-storage industry leader and we are Hiring Now! Earn $16.50 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and Full-Time Schedules between the hours of 9:30am and 6pm (weekends ‘til 5pm) Employees become eligible for Full-time Benefits by working an average of 20+ hours - Benefits include: Medical, Dental, Vision, 401k with match, paid time off, sick time, and flex spending Company paid life, accidental death insurance, and exclusive vendor discounts Mileage reimbursement is provided when traveling between properties or other work-related tasks On-site company housing is available to employees at many of our locations (performance and tenure required for eligibility) Our Property Managers have the opportunity to earn performance-based bonuses! Job Description Our Property Managers get to work independently at multiple locations; spending time both inside and outside We assess customer storage needs and make suggestions, including selling packing and moving supplies Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent Auditing cash drawers and making bank deposits are part of the daily business We help keep our customers current with payments and make reminder and collection calls when required Physical Requirements: Ability to transport lift/move items weighing up to 35 pounds Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors. Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris. Qualifications Experience: Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies. Transportation: Our employees are required to have a valid driver's license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. (mileage reimbursement available) Additional Information More about Us! Public Storage was recognized as A Great Place to Work by the Great Place to Work Institute. Our employees have also voted us as having Best Career Growth, ranked us in the Top 5% for Work Culture, and in the Top 10% for Diversity and Inclusion. Apply Now for an opportunity to join Public Storage and be a part of the self-storage industry's #1 team! REFD0162

About Us One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn't your average doctor's office. We're on a mission to transform healthcare, which means improving the experience for everyone involved - from patients and providers to employers and health networks. Our seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive care, chronic care management, common illnesses and mental health concerns have been delighting people for the past fifteen years. In February 2023 we marked a milestone when One Medical joined Amazon. Together, we look to deliver exceptional health care to more consumers, employers, care team members, and health networks to achieve better health outcomes. As we continue to grow and seek to impact more lives, we're building a diverse, driven and empathetic team, while working hard to cultivate an environment where everyone can thrive. The Opportunity As we continue to expand and transform the primary care experience, we're looking for a Practice Coordinator to join us on our journey to make it drastically easier for customers to find, choose, afford, and engage with the services, products, and professionals they need to get and stay healthy! As a Practice Coordinator at One Medical, you will be the onsite lead and support your practice team members in delivering the highest quality and best experience to our patients. You will be responsible for championing best practices with our patients and team members to ensure the practice runs smoothly with a focus on operational excellence, active daily management, scheduling, inventory management, and facilities management. The Practice Coordinator is the subject matter expert on workflows and processes and serves as the practice team's main point of contact for daily clinical operational oversight. You will motivate, support, and under direction of your Operations Manager, provide direction, and coach your teammates to ensure consistent high performance of the practice and support your team through change and growth. You are proficient in the art of customer-service, support roles, administrative work, and motivating a team or peers, especially through times of change. You are skilled in nuanced patient communication with an emphasis on consistent high quality patient-centered experiences, and foster open communication with team members. You are currently looking for your next opportunity to support and lead a team at an organization that is transforming healthcare. If this sounds like you, we would love to connect. What you'll likely work on: Ensure operational readiness of the practice through regular team check ins, review of staffing, monitoring of task queues, adherence to standard work, and conducting end of month practice operations such as publishing shift schedules for both administrative and clinical team members Provide team support and leadership through training, coaching, and mentoring of team members and team recognition Drive performance improvement though active daily management, including office huddle facilitation and monitoring performance metrics Perform inventory management including ordering and receiving supplies, expiration tracking, waste minimization, and completing counts Support the financial health of the practice through office budget review and managing copay and revenue cycle Monitor and own Net Promoter Score (NPS) responses and respond to service recovery cases, escalating to the Operations Manager as needed In partnership with with Clinical Leadership and the Operations Manager, support quality health outcomes, patient safety, regulatory compliance, and implement improvement initiatives to manage population health Use impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) in all patient interactions and ensure a fluid and positive in-office experience through patient intake, same day schedule management, appropriate follow up scheduling, and strong knowledge of billing and insurance All front of house duties including check in/check out, insurance verification, printing/paperwork tasks, prepping tests, tasking to service level expectation, perform opening and closing duties/daily office upkeep as required, including maintaining the look and feel of both patient and employee facing spaces, restocking supplies, and organization, and supporting facility, security, and IT requests as encountered Clinical duties may include providing best in class venipuncture services on a population ranging from pediatrics to geriatrics, and performing and assisting with extended scope duties such as, but not limited to non-blood specimen collection, EKGs/ECGs, vitals, ear lavages, vaccines, PPD tests, and swabs What you'll need: At least 1 year of experience in a supervisory or lead role in high touch customer service or patient facing healthcare Proven ability to foster strong, collaborative team-dynamics that ensure a supportive and engaged team culture Experience working on collaborative, diverse and feedback-driven multi-disciplinary teams Strong written and verbal communication skills Successful completion of One Medical clinical training and state required education and/or certifications within first six months of employment (One Medical sponsored) Relevant experience as a Medical Assistant or Phlebotomist preferred; those without experience are encouraged to apply (training is provided) Proven track record of leading successful change management and process improvement efforts preferred Experience in healthcare, with a solid understanding of billing and insurance, is preferred Physical Demands: Mostly sedentary work duties require exerting up to ten pounds of force occasionally and/or small amounts of force frequently. Sedentary work typically involves sitting most of the time, but may involve walking or standing for brief periods. Benefits designed to aid your health and wellness: Taking care of you today Paid sabbatical for every five years of service Employee Assistance Program - Free confidential advice for team members who need help with stress, anxiety, financial planning, and legal issues Competitive Medical, Dental and Vision plans Free One Medical memberships for yourself, your friends and family Pre-Tax commuter benefits PTO cash outs - Option to cash out up to 40 accrued hours per year Competitive salary: starts at $26.50 per hour based on a full time schedule Protecting your future for you and your family 401K match Credit towards emergency childcare Extra contributions toward maternity and paternity leave Paid Life Insurance - One Medical pays 100% of the cost of Basic Life Insurance Disability insurance - One Medical pays 100% of the cost of Short Term and Long Term Disability Insurance This is a full-time role, working 40 hours per week, based in-person with our team and patients at the Metro Center office in Washington, DC. 8-hour shifts will be scheduled Monday-Friday generally between 7a-7p. One Medical is an equal opportunity employer, and we encourage qualified applicants of every background, ability, and life experience to contact us about appropriate employment opportunities. One Medical participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Please refer to the E-Verification Poster (English/Spanish) and Right to Work Poster (English/Spanish) for additional information.

Our regional headquarters are located in beautiful Frederick Maryland where the region is currently comprised of 9 retail stores, 2 warehouse locations and has roughly 300 employees. We hope to expand our retail footprint and believe we have capacity for upwards of 15-20 stores within our territory. This is a unique opportunity to work in a smaller region, but have the support and infrastructure of one of the largest Goodwill's in the network, Goodwill of Central and Northern Arizona (GCNA). After the merger in 2020, Goodwill of Monocacy Valley has been able to grow retail revenue and stabilize operations with the support of GCNA's innovative best practices. 200 Baltimore Boulevard Westminster Maryland, 21157, Starting Pay: $17.00 Per Hour Position Description: Responsible for the oversight, leadership and achievement for the sales floor and obtaining set sales goals for Goodwill of Central and Northern Arizona (GCNA) and its affiliated entities. Directs all aspects relating to the daily operations of the sales floor, leading the team and driving the business. Key responsibilities include building, leading, and retaining motivated, high performing teams through effective leadership of Retail Sales Associates. Essential Duties and Responsibilities: Executes retail operations plan to achieve daily, monthly, quarterly, and yearly goals for profit, revenue, and production for a Retail Store location. Makes decisions on matters relating to the day-to-day retail operation within his/her defined work area. Conducts new goods inventory and ensures proper reporting. Reconciles and balances all daily paperwork. Ensures Team Members deliver excellent customer service to donors and customers. Works to de-escalate customer situations while finding an appropriate solution; involves upper management, as needed. Maintains the day-to-day operations of the store including managing and meeting Team Member and customer needs. Ensures store locations are clean, well-kept, and reflect the Goodwill brand appropriately. Transfers to different stores at any given time due to business needs. Oversees and maintains the day-to-day operations of the sales floor including daily maintenance, custodial duties, and floor standards. Provides regular mentoring and training to develop skills of Retail Sales Associates; ensures that Team Members are operating per company standards and procedures. Ensures that the store complies with all policies and procedures relating to Security, Health, and Safety, coordinating with various Goodwill divisions, as needed; influences any changes necessary to meet statutory requirements, ensuring minimum risk to Team Members and the business. May perform tasks such as dropping off the bank deposit, helping at other stores, and attending personal training and development classes, as needed. Processes complex sales transactions, including customer returns. Collaborates with store leadership to establish clear company vision and ensure Team Member engagement. Responsible for performance management (coaching, discipline, performance improvement plans, and annual reviews), staffing, compensation, and development of Team Members. Provides regular mentoring, training, and coaching to develop skills of Team Members. Plays critical role in driving company culture change efforts and change management processes. Models Goodwill Core Values - Trust, Collaboration, Engagement, Ownership, and Innovation. Performs other related duties, as assigned. Minimum Qualifications (Education, Experience, Skills): High School Diploma, GED, or equivalent work experience One-year work experience in Retail Management, preferred One-year customer service experience required Proficient in Microsoft Office Suite Ability to pass a background check and drug screen, where applicable for position Ability to speak and read English proficiently You will be eligible for a comprehensive Total Rewards package, 1st of the month following 60 days of employment that includes the following: 5 Medical Plans Employer Funded Health Reimbursement Account (HRA) 3 Dental Plans Vision Plan 401K (Immediate participation upon hire) Employer Paid Life Insurance Employee Assistance Program (EAP) Paid Time Off; Sick and Vacation Paid Holidays These are just a few highlights of our key benefit offerings! Goodwill endeavors to make our website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact Candidate Support at ************ , option 5, or ************************* . We consider applicants for all positions without regard to race, color, religion, sex, sexual orientation, national origin, age, marital or veteran status, the presence of a non-job related medical condition or disability, or any other legally protected status. We will make reasonable accommodation and modification, including adaptive devices, to assist any person with a disability to apply for and, if hired, to perform the duties the position they seek. Assistance could include help in completing on-line application as well as providing alternative communication, e.g., Braille and Large Print. PHISHING SCAM WARNING: Goodwill of Central and Northern Arizona/Goodwill Industries of Monocacy Valley, Inc. ("GCNA/GIMV") are among several companies recently made aware of a phishing scam involving con artists posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote "interviews," and making artificial job offers in order to collect personal and financial information from unsuspecting individuals. Please note that GCNA/GIMV only use company email addresses, which contain "@goodwillaz.org" or @gimv.org", to communicate with candidates via email. The company also uses secure tools on our website to receive data from applicants and would never ask them to submit their personal banking information to apply for an open job. If you are contacted by someone about an open job at GCNA/GIMV, please verify the domain of the sender's email address and that they are asking you to apply on this website. If you believe you have been a victim of a phishing scam, please visit the Department of Homeland Security's Cyber Smart website ( ******************************************** ) to learn how to report it.

Our regional headquarters are located in beautiful Frederick Maryland where the region is currently comprised of 9 retail stores, 2 warehouse locations and has roughly 300 employees. We hope to expand our retail footprint and believe we have capacity for upwards of 15-20 stores within our territory. This is a unique opportunity to work in a smaller region, but have the support and infrastructure of one of the largest Goodwill's in the network, Goodwill of Central and Northern Arizona (GCNA). After the merger in 2020, Goodwill of Monocacy Valley has been able to grow retail revenue and stabilize operations with the support of GCNA's innovative best practices. 8425 Woodsboro Pike Walkersville Maryland, 21793, Starting Pay: $17/ Hour We are hiring at all of our MD locations, if this location is not your location of choice, we will talk to you about all of our opportunities. Position Description: Responsible for the oversight, leadership and achievement for the sales floor and obtaining set sales goals for Goodwill of Central and Northern Arizona (GCNA) and its affiliated entities. Directs all aspects relating to the daily operations of the sales floor, leading the team and driving the business. Key responsibilities include building, leading, and retaining motivated, high performing teams through effective leadership of Retail Sales Associates. Essential Duties and Responsibilities: Executes retail operations plan to achieve daily, monthly, quarterly, and yearly goals for profit, revenue, and production for a Retail Store location. Makes decisions on matters relating to the day-to-day retail operation within his/her defined work area. Conducts new goods inventory and ensures proper reporting. Reconciles and balances all daily paperwork. Ensures Team Members deliver excellent customer service to donors and customers. Works to de-escalate customer situations while finding an appropriate solution; involves upper management, as needed. Maintains the day-to-day operations of the store including managing and meeting Team Member and customer needs. Ensures store locations are clean, well-kept, and reflect the Goodwill brand appropriately. Transfers to different stores at any given time due to business needs. Oversees and maintains the day-to-day operations of the sales floor including daily maintenance, custodial duties, and floor standards. Provides regular mentoring and training to develop skills of Retail Sales Associates; ensures that Team Members are operating per company standards and procedures. Ensures that the store complies with all policies and procedures relating to Security, Health, and Safety, coordinating with various Goodwill divisions, as needed; influences any changes necessary to meet statutory requirements, ensuring minimum risk to Team Members and the business. May perform tasks such as dropping off the bank deposit, helping at other stores, and attending personal training and development classes, as needed. Processes complex sales transactions, including customer returns. Collaborates with store leadership to establish clear company vision and ensure Team Member engagement. Responsible for performance management (coaching, discipline, performance improvement plans, and annual reviews), staffing, compensation, and development of Team Members. Provides regular mentoring, training, and coaching to develop skills of Team Members. Plays critical role in driving company culture change efforts and change management processes. Models Goodwill Core Values - Trust, Collaboration, Engagement, Ownership, and Innovation. Performs other related duties, as assigned. Minimum Qualifications (Education, Experience, Skills): High School Diploma, GED, or equivalent work experience One-year work experience in Retail Management, preferred One-year customer service experience required Proficient in Microsoft Office Suite Ability to pass a background check and drug screen, where applicable for position Ability to speak and read English proficiently You will be eligible for a comprehensive Total Rewards package, 1st of the month following 60 days of employment that includes the following: 5 Medical Plans Employer Funded Health Reimbursement Account (HRA) 3 Dental Plans Vision Plan 401K (Immediate participation upon hire) Employer Paid Life Insurance Employee Assistance Program (EAP) Paid Time Off; Sick and Vacation Paid Holidays These are just a few highlights of our key benefit offerings! Goodwill endeavors to make our website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact Candidate Support at ************ , option 5, or ************************* . We consider applicants for all positions without regard to race, color, religion, sex, sexual orientation, national origin, age, marital or veteran status, the presence of a non-job related medical condition or disability, or any other legally protected status. We will make reasonable accommodation and modification, including adaptive devices, to assist any person with a disability to apply for and, if hired, to perform the duties the position they seek. Assistance could include help in completing on-line application as well as providing alternative communication, e.g., Braille and Large Print. PHISHING SCAM WARNING: Goodwill of Central and Northern Arizona/Goodwill Industries of Monocacy Valley, Inc. ("GCNA/GIMV") are among several companies recently made aware of a phishing scam involving con artists posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote "interviews," and making artificial job offers in order to collect personal and financial information from unsuspecting individuals. Please note that GCNA/GIMV only use company email addresses, which contain "@goodwillaz.org" or @gimv.org", to communicate with candidates via email. The company also uses secure tools on our website to receive data from applicants and would never ask them to submit their personal banking information to apply for an open job. If you are contacted by someone about an open job at GCNA/GIMV, please verify the domain of the sender's email address and that they are asking you to apply on this website. If you believe you have been a victim of a phishing scam, please visit the Department of Homeland Security's Cyber Smart website ( ******************************************** ) to learn how to report it.

About Us One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn't your average doctor's office. We're on a mission to transform healthcare, which means improving the experience for everyone involved - from patients and providers to employers and health networks. Our seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive care, chronic care management, common illnesses and mental health concerns have been delighting people for the past fifteen years. In February 2023 we marked a milestone when One Medical joined Amazon. Together, we look to deliver exceptional health care to more consumers, employers, care team members, and health networks to achieve better health outcomes. As we continue to grow and seek to impact more lives, we're building a diverse, driven and empathetic team, while working hard to cultivate an environment where everyone can thrive. The Opportunity As we continue to expand and transform the primary care experience, we're looking for a Practice Coordinator to join us on our journey to make it drastically easier for customers to find, choose, afford, and engage with the services, products, and professionals they need to get and stay healthy! As a Practice Coordinator at One Medical, you will be the onsite lead and support your practice team members in delivering the highest quality and best experience to our patients. You will be responsible for championing best practices with our patients and team members to ensure the practice runs smoothly with a focus on operational excellence, active daily management, scheduling, inventory management, and facilities management. The Practice Coordinator is the subject matter expert on workflows and processes and serves as the practice team's main point of contact for daily clinical operational oversight. You will motivate, support, and under direction of your Operations Manager, provide direction, and coach your teammates to ensure consistent high performance of the practice and support your team through change and growth. You are proficient in the art of customer-service, support roles, administrative work, and motivating a team or peers, especially through times of change. You are skilled in nuanced patient communication with an emphasis on consistent high quality patient-centered experiences, and foster open communication with team members. You are currently looking for your next opportunity to support and lead a team at an organization that is transforming healthcare. If this sounds like you, we would love to connect. What you'll likely work on: Ensure operational readiness of the practice through regular team check ins, review of staffing, monitoring of task queues, adherence to standard work, and conducting end of month practice operations such as publishing shift schedules for both administrative and clinical team members Provide team support and leadership through training, coaching, and mentoring of team members and team recognition Drive performance improvement though active daily management, including office huddle facilitation and monitoring performance metrics Perform inventory management including ordering and receiving supplies, expiration tracking, waste minimization, and completing counts Support the financial health of the practice through office budget review and managing copay and revenue cycle Monitor and own Net Promoter Score (NPS) responses and respond to service recovery cases, escalating to the Operations Manager as needed In partnership with with Clinical Leadership and the Operations Manager, support quality health outcomes, patient safety, regulatory compliance, and implement improvement initiatives to manage population health Use impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) in all patient interactions and ensure a fluid and positive in-office experience through patient intake, same day schedule management, appropriate follow up scheduling, and strong knowledge of billing and insurance All front of house duties including check in/check out, insurance verification, printing/paperwork tasks, prepping tests, tasking to service level expectation, perform opening and closing duties/daily office upkeep as required, including maintaining the look and feel of both patient and employee facing spaces, restocking supplies, and organization, and supporting facility, security, and IT requests as encountered Clinical duties may include providing best in class venipuncture services on a population ranging from pediatrics to geriatrics, and performing and assisting with extended scope duties such as, but not limited to non-blood specimen collection, EKGs/ECGs, vitals, ear lavages, vaccines, PPD tests, and swabs What you'll need: At least 1 year of experience in a supervisory or lead role in high touch customer service or patient facing healthcare Proven ability to foster strong, collaborative team-dynamics that ensure a supportive and engaged team culture Experience working on collaborative, diverse and feedback-driven multi-disciplinary teams Strong written and verbal communication skills Successful completion of One Medical clinical training and state required education and/or certifications within first six months of employment (One Medical sponsored) Relevant experience as a Medical Assistant or Phlebotomist preferred; those without experience are encouraged to apply (training is provided) Proven track record of leading successful change management and process improvement efforts preferred Experience in healthcare, with a solid understanding of billing and insurance, is preferred Physical Demands: Mostly sedentary work duties require exerting up to ten pounds of force occasionally and/or small amounts of force frequently. Sedentary work typically involves sitting most of the time, but may involve walking or standing for brief periods. Benefits designed to aid your health and wellness: Taking care of you today Paid sabbatical for every five years of service Employee Assistance Program - Free confidential advice for team members who need help with stress, anxiety, financial planning, and legal issues Competitive Medical, Dental and Vision plans Free One Medical memberships for yourself, your friends and family Pre-Tax commuter benefits PTO cash outs - Option to cash out up to 40 accrued hours per year Competitive salary: starts at $26.50 per hour based on a full time schedule Protecting your future for you and your family 401K match Credit towards emergency childcare Extra contributions toward maternity and paternity leave Paid Life Insurance - One Medical pays 100% of the cost of Basic Life Insurance Disability insurance - One Medical pays 100% of the cost of Short Term and Long Term Disability Insurance This is a full-time role, working 40 hours per week, based in-person with our team and patients at the Metro Center office in Washington, DC. 8-hour shifts will be scheduled Monday-Friday generally between 7a-7p. One Medical is an equal opportunity employer, and we encourage qualified applicants of every background, ability, and life experience to contact us about appropriate employment opportunities. One Medical participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Please refer to the E-Verification Poster (English/Spanish) and Right to Work Poster (English/Spanish) for additional information.