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Service supervisor jobs in Baltimore, MD

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  • Lead Enrichment Specialist - Baltimore City

    The Y of Central Maryland

    Service supervisor job in Baltimore, MD

    Overwhelmingly, people who decide they want to be a part of the Y in Central Maryland tell us they do so because it reflects their values and a conscious decision, they've made about how they choose to live their lives. The happiest and most fulfilled Y associates are those who are motivated to help others and who want to be a part of something larger than themselves. If this speaks to your heart, then we invite you to join our team. Be a part of a charitable, mission-driven organization that works for individual and community well-being for all, for a better us. At the Y in Central Maryland, we offer a comprehensive benefits package designed to support your well-being and professional growth. Enjoy flexible schedules, competitive pay, and generous paid time off, alongside medical, dental and vision benefits, as well as dependent care FSA. We offer a generous employer contribution to the Y retirement fund, and opportunities for career advancement. Our commitment to fostering a positive work environment means you'll have access to training and development programs that align with our mission to empower individuals and strengthen communities. Join us and bring your passion to a fulfilling career where you can truly make a difference! How this role contributes to the Y's mission: As a Y Enrichment Specialist, you will lead children and teens and engage them in positive, fun and enriching activities that support healthy youth development. You will prepare and submit lesson plans that meet the individual needs of the youth and the overall goals of Y programs for students in grades K-12 located in schools in low income communities served by the Y in Central Maryland. As an Enrichment Specialist, you'll contribute to the Y and to our overall community by supporting and nurturing youth adversely impacted by the achievement gap. This work is right for you if you have: • An interest in the well-being of school age youth, enthusiasm, patience, good humor, good judgment and a good spirit • Some prior experience leading school age youth • The ability to clearly communicate and effectively listen to children, parents/guardians, members, school administration and other Y associates • An ability to be flexible and work at multiple locations All Y associates agree to abide by The Code of Conduct with Youth that sets clear expectations for associates and volunteers to ensure a safe and respectful environment for young people. It emphasizes treating youth with respect and fairness, avoiding inappropriate physical or verbal interactions, and adhering to established standards of affection. The policy strictly prohibits any form of abuse, bullying, or harassment and mandates the reporting of suspected mistreatment. Additionally, associates and volunteers must complete training on child abuse prevention and comply with legal reporting requirements to safeguard youth.
    $54k-106k yearly est. 1d ago
  • Service Superintendent (Supervisor)

    Axxiom Elevator

    Service supervisor job in Bladensburg, MD

    Axxiom Elevator specializes in the service, modernization, and repair of elevators, escalators, and moving walkways. Committed to excellence, Axxiom Elevator aims to deliver the highest level of service to ensure customer satisfaction. The company emphasizes safety, reliability, and efficiency in vertical transportation solutions. Axxiom Elevator takes pride in enhancing service quality for its diverse range of customers. About The Role We are seeking an experienced Service Superintendent to lead and support our elevator service field operations while delivering exceptional customer service. This is a hands-on leadership role responsible for driving service growth, building technician engagement, and maintaining daily operational accountability. What You'll Do Lead daily field operations and support technicians completing monthly preventive maintenance. Build strong relationships with field teams and engage top customers to drive satisfaction and loyalty. Establish accountability across safety, productivity, and route performance metrics. Conduct field visits, safety walks, payroll approvals, and technician check-ins (AM/EOS). Manage customer communications and service coordination. Utilize FieldBoss and Microsoft applications to track performance and operations. What We're Looking For 3+ years in the elevator trade managing IUEC field labor. Previous hands-on field experience preferred. Working knowledge of elevator service operations. Proficiency with Microsoft applications and FieldBoss. OSHA 30 certification a plus. High school diploma or equivalent (college preferred but not required). Location and Travel Located onsite in Bladensburg, Maryland Travel as needed throughout local area including but not limited to Washington DC, Virginia, Maryland Compensation Salary + commission to be determined based on experience and education **Notice to Staffing Agencies: We do not accept unsolicited resumes or outreach from third-party recruiters. Any attempts to contact our team regarding this role will not be acknowledged**
    $67k-128k yearly est. 4d ago
  • Service Supervisor

    Carter MacHinery Careers 4.0company rating

    Service supervisor job in Baltimore, MD

    Carter Machinery Company, the authorized Caterpillar dealer serving Virginia, West Virginia, Maryland, Delaware and Washington D.C. is hiring a Service Supervisor in Baltimore, Maryland. The Service Supervisor is responsible for directing and supervising the activities of service operations and repairs ensuring acceptable satisfaction with customer, employee and company expectations. Seeking candidates with High School diploma or equivalent; Minimum five years' service-related experience in heavy construction equipment industry; Previous supervisory experience a plus. Requirements for Service Supervisor position include: Thorough knowledge of the function and repair of heavy construction equipment preferred. Must have the ability to manage and delegate work. Must have strong mechanical knowledge. Must be able to speak effectively before groups of customers or employees of organization. Proficient in use of a computer; able to adapt to changing technology. Must have excellent customer service skills. Must be a strong communicator with excellent oral and written communication skills. Must be organized and able to prioritize and multi-task. Must have attention to detail. Promote a positive customer experience. Uphold the Core Values of Integrity, Commitment, Excellence and Teamwork by embracing The Carter Way. Physical requirements must be met for the Welding, Machining, Powertrain, and Hydraulic Hammer departments Service Supervisor job, including the ability sit or stand for prolonged periods of time. Able to lift, carry and maneuver items up to 20 pounds in weight. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus. This job description is not intended to be all-inclusive. Additional duties may be assigned. Starting Compensation Range: $76,000 - $90,000 a year Actual base salary may vary based upon, but not limited to, relevant experience, skills, candidate qualifications, education, geographic location, and other relevant business factors. In addition to base salary, the competitive compensation package may include, depending on the role, participation in an incentive program linked to performance e.g. discretionary incentive programs or non-discretionary incentive plans including overtime. Additional Competitive Benefits Package that includes: Health, dental and vision insurance. Paid time off. 401(k), $0.75 to $1.25 match up to 6%. Life and disability insurance. In-house training instructors/programs. Tuition reimbursement. Employee referral bonus program. Discounts: cellular phone service, computers, tooling, cars and trucks. Opportunities for overtime Shift differential (if applicable) Carter Machinery Co. Inc. is an EEO/AA Employer. All qualified individuals - including minorities, females, veterans, and individuals with disabilities, or any other characteristic protected by law - are encouraged to apply. Carter Machinery is a drug-free workplace.
    $76k-90k yearly 60d+ ago
  • Support Services Supervisor

    Labcorp 4.5company rating

    Service supervisor job in Linthicum, MD

    Are you detail oriented, process focused, and enjoy leading others? Are you looking for an industry leading company that offers growth and stability? LabCorp is seeking a Support Services Supervisor to join our team. In this position, you will work in a fast paced, customer focused, and challenging environment, and will be a part of our overall mission at LabCorp: "Improving Health, Improving Lives" Requirements High school diploma or equivalent Associates or higher degree is a plus 3 years of relevant experience; preferably in a clinical laboratory Prior supervisory or leadership experience is preferred. Familiarity with laboratory operations as well as policies and procedures are preferred. Strong computer skills and working knowledge of Microsoft Office Excellent communication skills; both written and verbal High level of attention to detail with strong organizational and prioritization skills Strong critical thinking skills with the ability to make decisions in a fast-paced environment. Ability to handle the physical requirements of the position. Job Duties/Responsibilities Supervise the day to day operations Assist with preparation of laboratory specimens for analysis and testing Directly supervise, train, and mentor non-technical personnel of the department Monitor daily workflow in the lab and schedule adequate coverage Responsible for ensuring all shifts in the department are properly staffed Research and resolve any production errors while escalating when necessary Engage in continuous process and service level improvements Perform quality assurance checks to ensure efficiency and accuracy Prepare and maintain Quality Assurance records and documents Meet regularly with direct reports to provide coaching and feedback for their development Responsible for administering and managing policies and procedures Process and maintain payroll and personnel files Perform administrative duties as needed Work Schedule: Monday - Friday 8am - 5pm with hours that may vary due to department needs. Location: This position will cover multiple locations in Baltimore, Montgomery County and Prince Georges County Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. For more detailed information, please click here. If you're looking for a career that offers opportunities for growth, continual development, professional challenge and the chance to make a real difference, apply today! Labcorp is proud to be an Equal Opportunity Employer: Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law. We encourage all to apply If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility. For more information about how we collect and store your personal data, please see our Privacy Statement.
    $57k-91k yearly est. Auto-Apply 60d+ ago
  • Field Service Supervisor

    Sobieski Inc. 4.0company rating

    Service supervisor job in Edgewood, MD

    Sobieski Services Inc. of Edgewood, MD is looking to hire a full-time Field Service Supervisor . Are you interested in a career with a growing company and supportive team ? This position earns a competitive wage , depending on experience. We offer excellent benefits , including a comprehensive benefits package, paid vacations and holidays, a 401(k) plan, free training, and a flexible work schedule . If this sounds like the right opportunity for you, apply today! ABOUT SOBIESKI SERVICES Sobieski Services Inc., a division of J. F. Sobieski Mechanical Contractors, is part of an $100 million mechanical contracting company that provides premier construction services to Delaware, South Eastern PA, Cecil County, Virginia and Maryland markets. Over thirty years ago, Sobieski Services, Inc. was founded with the intention of offering high-quality plumbing and HVAC services with a strong emphasis on customer satisfaction. We believe in three core values that have made our company successful: integrity in every decision we make, treating all team members like family, and courage to always make the right decisions. By putting an emphasis on these core values, we have been able to create strong, lasting relationships with our customers. We acknowledge and value the talents and hard work of our team. Due to their dedication, we proudly offer great pay and benefits. We work as a team with the combined goal to grow as a home services company and into experienced professionals. Which is why we offer expert in-house consultation services as well as unlimited earning potential and career advancement opportunities. We believe in providing the right tools for optimal success! DAY IN A LIFE The successful Field Service Supervisor is responsible for overseeing, coaching, and supporting HVAC and Plumbing service technicians across three of our branches to ensure high-quality work, exceptional customer service, and efficient use of resources. This role involves managing daily operations, coordinating with dispatch and management, and maintaining strong communication across teams to achieve service excellence and profitability. QUALIFICATIONS AND EDUCATION REQUIREMENTS Graduation from a vocational school and/or apprenticeship preferred Journeyman license favorable Minimum of five (5) years' experience as field service management required Plumbing and/or HVAC installation/service experience required Proficient computer skills, including extensive knowledge of ERP systems and Microsoft Office Suite products Professional demeanor and ability to interact with a variety of stakeholders Ability to pass a background check and drug screen with a valid driver's license and good driving record
    $44k-67k yearly est. Auto-Apply 14d ago
  • Supervisor, Utility Services - (26-WS-813015-061)

    Dc Water and Sewer Authority 4.6company rating

    Service supervisor job in Washington, DC

    The intent of this is to provide a representative summary of the major duties, locations, and responsibilities performed by incumbent(s) in this job. Incumbent(s) may not be required to perform all duties in this description, and incumbent(s) may be required to perform work-related tasks other than those specifically listed in this description. This job description is not a "contract" between the employee and the Authority. The job duties and essential functions may be changed at the discretion of the General Manager. General Job Title: Supervisor, Utility Services Job Code: P0387 Supervises Directly: Yes New or Revised: Revised Regular or At-Will: At-Will Date Last Revised: 10/30/2025 Exempt or Non-Exempt: Exempt Compensation Approval Signature: Union/ Non-Union: Non-Union Division Department Name Operations Water-Construction Contract Mgt Salary Schedule: Non-Union Salary Range Cost Center Code: 813015 Grade: NU16 Essential Position: Yes Reports To: Supervisor, Public Space EEO Code: Professionals Work Format In-Person Who We Are & What We Do: At DC Water, we provide more than 700,000 District of Columbia residents and 24.6 million annual visitors with essential water, wastewater, and stormwater services. DC Water also provides wholesale wastewater treatment services for 1.8 million in Montgomery and Prince George's counties in Maryland, and Fairfax and Loudoun counties in Virginia. We aspire to be known for superior service, ingenuity, and stewardship to advance the health and well-being of our diverse workforce and communities. To achieve this vision, we commit to our shared mission every day-exceeding expectations by providing high quality water services in a safe, environmentally friendly, and efficient manner. Role Description: Supervisor, Utility Services supervises personnel and guides work processes, records management, data and technology integration, productivity and performance measures and evaluation, and logistical support for the water and sewer infrastructure repair and maintenance operations, work plans and program improvement efforts. Performs data evaluation, statistical analysis and directs the tracking, analyzing and reporting of work order activities for the purpose of documenting, evaluating, and reporting operational activities, including performance, productivity, cost of service, and work force utilization. Essential Duties & Responsibilities: * Directs the program management process for work planning, scheduling, and work coordination to support the Water and Sewer infrastructure repair and replacement projects and system rehabilitation efforts. * Serves as a DC Water liaison to DDOT in the coordination of permit applications and processing and other DDOT provisions that are required to initiate and execute water and sewer emergency repairs and system maintenance and rehabilitation projects in public space. * Plans, monitors, and coordinates activities involved with the planning, scheduling, replacement and maintenance of distribution system assets in Water, Sewer and Customer Services in addition to contracted services. * Participates in the identification, development and management of databases and record management systems based on business requirements. * Facilitates and supports the workflow standardization and Maximo integration efforts to link the Water and Sewer Operations into the enterprise records management system. * Guides the planning, qualifying, setting parameters, coordinating and scheduling infrastructure repair, replacement activities with various stakeholders, including customers, outside agencies and contractors facilitating business requirements, such as DDOT permits, utility marking and other preliminary activities. * Supports strategic planning and innovation activities by analyzing policy, business processes, conducting benchmarking and research activities, and making recommendations. * Participates in the development of analytical models and tools for tracking and evaluating work order records management systems, including data collection, data maintenance, and data analysis and reporting. * Provides logistical support for maintaining and reassessing data collection, analysis, and reporting requirements in various functional areas, including strategic planning, performance measurement, project management, work standardization and automation. * Evaluates business processes, workflows, policies and procedures and provides recommendations to enhance operations and customer services. * Performs data research, data analysis, quality assurance, review, and evaluation on water and sewer operations, assets and inventories. * Works with various business units, coordinating repair and maintenance activities and addressing business requirements. Performs QA/QC and statistical analysis and prepares a wide range of reports on operational and financial performance to meet reporting requirements requested by outside agencies, such as the Environmental Protection Agency, Fire and Emergency Medical Services, Department of Transportation and others, as well as for the purposes of evaluating and developing both short-term and long-term business plans. * Establishes and documents business processes, workflow, including data standards and procedures and definitions for the data dictionary. * Maintains and supports the Authority's records management systems and other databases that support the Water and Sewer infrastructure repair and maintenance operations, work management plans and program improvement efforts. * Works closely with IT project managers and programmers in applying effective systems and data models and designing and coding utilities. * Works across functional groups to address senior management information needs, develop a wide range of reports identifying and interpreting trends on distribution system assets, work performance, and operations. * Provides support to other DC Water branches/departments with data analyses, data extracts and queries related to water and sewer service assets. * Prepare performance data and evaluation reports, as well as routine and special reports as required. * Performs other duties and projects assigned at the discretion of the immediate supervisor. Supervisory Responsibilities: Supervises employees; makes work assignments, sets priorities, interprets work orders, etc. Establishes work performance standards, prepares written performance evaluations, and monitors employee code of conduct; recommends promotions, terminations, reassignments, disciplinary and other personnel actions. Determines training needs, approvals and schedules leave. Ensure that workers complete projects or assignments in a thorough and responsible manner. Key Working Relationships: Interacts with co-workers in the department and throughout the Authority, contractors, other government agencies and organizations, the general public, etc. Skills & Qualifications: The qualifications listed below are representative of the knowledge, skill, and ability necessary for an individual to perform each essential responsibility satisfactorily. Reasonable amounts of training are provided. Required Skills & Qualifications Required Experience: Four (4) years of progressive experience in program and workflow development, data and process management, performance evaluation and QA/QC processes. Minimum Education Requirements: Bachelor's degree in Business Administration or Computer Science. Required Skills: Advanced skills in records management, Access database applications, and GIS applications; experience in database-related activities, including developing, maintaining and documenting relational, SQL queries, data modeling, working with Open Database connectivity (ODBC) and developing new query tools. Skill in planning and coordinating work requirements with internal work units and outside agencies, particularly DDOT by applying and interpreting applicable standards, requirements and specifications that are necessary to execute water and sewer infrastructure repairs and maintenance activities. Strong supervisory, analytical, work planning, organizational, inter-agency liaison, conflict resolution and customer outreach skills. Ability to perform technical computations, analyze complex data, prepare plans and reports based on findings. Excellent oral and written communication skills. Required Licenses & Certifications: N/A Physical Requirements: Office and field setting work environment. Subject to indoor and outdoor environmental conditions that include exposure to extreme cold and/or hot temperatures. Preferred Skills & Qualifications Preferred Experience: N/A Preferred Education Requirements: N/A Preferred Skills: N/A * The work environment characteristics described in the physical requirements section of the required skills & qualifications table are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential responsibilities. Your Experience at DC Water: At DC Water, our people make us an industry leader. Join a group of thinkers, innovators, and problem solvers focused on protecting life's most precious resource in the nation's capital. * Take pride in your work. We provide an essential service and do work that matters. A career at DC Water is an exciting opportunity to help improve the environment and make a lasting difference for the community. * Connect to a strong culture. Everything we do is grounded in our shared values-accountability, trust, teamwork, customer focus, safety, and wellbeing. * Be your true self. We are an inclusive organization that embraces diversity, and we recognize and celebrate employees' individuality and unique contributions. * Build your skills and career path. We are committed to developing a future-ready workforce by helping our employees develop skills for the jobs of tomorrow. We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing The Americans with Disabilities Act prohibits discrimination against "qualified individuals with disabilities". If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please email *************************.
    $74k-94k yearly est. Auto-Apply 6d ago
  • Service Supervisor - Computer Repair

    Opportunities To

    Service supervisor job in Baltimore, MD

    MICRO CENTER is the nation's leading computer and electronic device big box retailer! Our technology superstore has an industry-leading 40,000+ selection of premier computer products and the most knowledgeable staff in the business. Passion, Energy, and commitment describe life at Micro Center. We are passionate about customer service and developing long-term customer relationships. We are looking for those who are committed to these same values. We are currently seeking a self-motivated, results-oriented SERVICE OPERATIONS SUPERVISOR in our Computer Service Repair and Knowledge Bar. It is Micro Center's core promise to take care of our associates and customers which has led to our success over the last 40+ years! Click here to see our job video The SERVICE OPERATIONS SUPERVISOR is responsible for the operational aspects, goals, and metrics of the Computer Service Repair Department. Salary range is $XX- MAJOR RESPONSIBILITIES: Provides leadership and guidance to our Computer Service Repair Department and Knowledge Bar associates. Ensures parts orders and returns are executed accurately and within timeframes specified and store stock quality control. Responsible for cycle counts and manages inventory turns, obsolescence, and markdowns with Service Purchasing. Ensures that customer service standards are met and that difficult customer situations are handled courteously and professionally. Drive performance of the Service Department to meet or exceed the established focus goals for customer satisfaction, productivity, income, and operational efficiency. Responsible for vendor relationship management (parts cost, margin, SLA) Responsible for creating vendor P&Ls. Participate in staffing, orientation, and training activities in the store. Assist with scheduling to ensure proper coverage. Maintain the technical certification level of the shop to ensure proper service and repair of products. Responsible for the look and feel of the parts room and any facility maintenance of the Service Department. EDUCATION & EXPERIENCE: High school diploma or equivalent. Associate's or Bachelor's degree from a college or technical school preferred. At least one year of related supervisory or management experience in a service facility, retail service department, or tech support environment preferred. A+ and Apple certifications are required within 120 days of hire. Communication and Language Skills: Ability to communicate professionally, and handle multiple customers and projects at once. Ability to read, analyze, and interpret general business periodicals, professional journals, or government regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively communicate information verbally in one-on-one and small or large group situations to customers and other Micro Center Associates. Reasoning and Mathematical: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages. Ability to apply concepts of basic algebra. Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to carry out instructions furnished in written, verbal or diagram form. Physical Requirements: Ability to regularly lift and/or move up to 10 pounds, and occasionally lift to 50 lbs., stand for prolonged periods. Shifts include hours before and after the store is open to the public and may also include mornings, nights, weekends, and holidays. MICRO CENTER OFFERS EXCEPTIONAL BENEFITS: Medical, Dental, and Vision Benefits Coverage for Regular Full-Time Associates 401K Plan with Company Match Paid Time Off Employee Discount that includes a Friends & Family Discount Program Tuition Reimbursement & Education Discounts Esteemed Vendor & Company Job Training Career Advancement Opportunities OUR GROWTH OPPORTUNITIES: At Micro Center, we empower our employees to set their sights high and blaze their trails. This is a place where your future success and growth are truly a result of your efforts and achievements. Our teams are made up of motivated individuals who work hard to advance their careers. Join our team and see how hard work, loyalty, competitive spirit, and unwavering commitment to the customer can take you and your career to new places. Micro Center is an Equal Opportunity Employer.
    $37k-64k yearly est. 60d+ ago
  • Seasonal Customer Service Supervisor

    ASM Research, An Accenture Federal Services Company

    Service supervisor job in Washington, DC

    Responsible for supporting Customer Support Services to ensure customers are satisfied and staff meets business needs and expectations. Directs and supervises staff responsible for resolving processing issues, managing COD processing status, analyzing data and outreach for batch processing issues and more. Ensures staff has the utmost focus on customer satisfaction and adherence to established Service Level Agreements (SLAs). + Supervises and monitors day-to-day activities of Customer Service Support Services to ensure all matters adhere to the established Service Level Agreements (SLAs). + Develops and maintains advanced customer service knowledge and skills. Aids in the development or improvement of these skills for supervised staff on a continuous basis. + Responsible for setting priorities and coordinating activities that align with set objectives and goals. + Assists with supporting inbound calls, outbound calls, email, and web chat services, as well as back-office services as needed, serves as the first escalation point when all other troubleshooting efforts have been exhausted. + Monitors issues and ensures that Service Level Agreements are met. + Identifies key issues and areas for improvement to streamline or implement new recommended procedures. + Overall responsibility for leading the program, department, or functional area as designated. Oversees, directs, and mentors subordinate staff; communicates job expectations and enforces organizational policies, procedures and core values; responsible for recruiting staff, approving timecards, and conducting performance reviews and disciplinary measures. + Recognizes and values the contribution of supervised staff. Responsible for recommending promotions, compensation, and termination. + Defines roles and expectations for supervised staff. Provides clear direction to ensure consistent progress is made toward set goals. + Communicates and collaborates with management effectively to provide and analyze metrics and reports. **Minimum Qualifications** + Bachelor's Degree preferred or equivalent relevant experience. + 4-6 years of customer service experience or related public relations experience. 0-2 years of management experience. **Other Job Specific Skills** + Excellent written and verbal communication skills. + Strong leadership and customer service skills. + Ability to organize and supervise staff for maximum efficiency. + Advanced problem solving and interpersonal skills. + Strong customer service approach. + Ability to build, coach and mentor effective teams. + Ability to maintain consistent progress towards set priorities. + Dedicated focus on accuracy and attention to detail. + Ability to remain calm and courteous towards customers, staff, and management in periods of stress. + Ability to develop and maintain good working relationships with all customers and co-workers. **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. 62,200 - 84,000 EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.
    $40k-61k yearly est. 17d ago
  • Service Supervisor - Washington, DC

    Education Realty Trust Inc.

    Service supervisor job in Arlington, VA

    ABOUT GREYSTAR Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in more than 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing over 1,000,000 units/beds globally. Across its platforms, Greystar has nearly $79 billion of assets under management, including over $35 billion of development assets and over $30 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit ***************** SUMMARY This role oversees and performs technical and mechanical work that ensures the inside and external buildings, grounds, amenities, and common areas of the community meet the Company's standards for cleanliness, appearance, safety, and overall functionality. JOB DESCRIPTION * Manages work orders generated from resident requests for service, as well as routine upkeep on the community by diagnosing the source or cause of the defect or problem, and making repairs in accordance with established policies, procedures, safety standards, and code requirements. * Oversees and completes the "make-ready" process to prepare vacant apartment homes for leasing and new move- ins by completing the pre-move-out inspection, creating a "punch" list of maintenance work needed, scheduling vendors and contractors as needed, obtaining needed supplies and materials, completing all maintenance tasks, and inspecting completed work. * Develops standards for the cleanliness and overall appearance of the community's grounds, amenities, building exteriors, market ready unit interiors, breezeways, curbs, signage, leasing office, central garbage areas, parking lots, and other buildings and common areas to ensure that they reflect and represent the high quality of the community and Greystar standards. * Periodically inspects work performed by other service team members to assess effectiveness of policies and procedures and develops corrective action plans as needed. * Periodically inspects work performed by contractors, vendors and other service providers to verify the work, materials and services meet quality standards, scope and specifications as required. * Maintains adequate inventory of spare parts and maintenance materials and works with Community Manager to order supplies and tools as needed to stay within budgetary guidelines. * Completes monthly preventative maintenance procedures as outlined in the Policy and Procedure Manual. * Supports cost-cutting and expense control programs by fixing rather than replacing parts when possible, not being wasteful with materials and supplies, and practicing the correct use for tools and equipment. * Conducts regularly scheduled Greystar safety meetings, ensure all MSDS sheets are current and readily accessible, and keeps up to date on all OSHA and other safety related laws and requirements to ensure community compliance. * Demonstrates customer services skills by treating residents and others with respect, answering questions from team and residents, responding sensitively to complaints about maintenance services, and assigned work orders with efficiency and urgency. The salary for this position is $70,000 - $75,000. Additional Compensation: Many factors go into determining employee pay within the posted range including business requirements, prior experience, current skills and geographical location. * Corporate Positions: In addition to the base salary, this role may be eligible to participate in a quarterly or annual bonus program based on individual and company performance. * Onsite Property Positions: In addition to the base salary, this role may be eligible to participate in weekly, monthly, and/or quarterly bonus programs. Robust Benefits Offered*: * Competitive Medical, Dental, Vision, and Disability & Life insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service. * Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure. * For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability. * 6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter). * 401(k) with Company Match up to 6% of pay after 6 months of service. * Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy). * Employee Assistance Program. * Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans. * Charitable giving program and benefits. * Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority. Greystar will consider for employment qualified applicants with arrest and conviction records.
    $70k-75k yearly Auto-Apply 11d ago
  • Nutrition Services Supervisor

    VHC Health 4.4company rating

    Service supervisor job in Arlington, VA

    Job Description Qualifications Purpose & Scope: Supervises employees engaged in serving food and in maintaining cleanliness of food service areas. Education: High school diploma or equivalent is preferred. Experience: One year of supervisory experience preferred. One year of experience in food services is preferred. Basic mathematics and writing skills are required. Certification/Licensure: None.
    $40k-66k yearly est. 25d ago
  • Security Services Supervisor

    Alexandria City Pub Sch Dist

    Service supervisor job in Alexandria, VA

    The Security Services Supervisor provides leadership, coordination, and day-to-day direction for the School Security Officers (SSOs), and coordinates post orders with the Contracted Security Officers (CSOs) assigned to the various locations in the Alexandria City Public Schools (ACPS). The Supervisor ensures school safety and security at all times, including during after-school activities. The Supervisor, in addition to the duties listed above, must meet all requirements that an SSO must meet. The Supervisor works under the direction of the Assistant Director of Safety and Security Services. The Supervisor has the responsibility for ensuring that a safe and secure learning environment is established for students, faculty, staff, and the community. The Supervisor is to work with the SSOs, school staff, and students to maintain order and discipline in the school. **This position is considered an Essential Employee requiring 24/7 availability. Qualifications: Education: Bachelor's Degree or equivalent experience. Equivalent experience is defined as progressively responsible experience in supervision, preferably in the law enforcement field or military. Two years of experience is generally considered equivalent to one year of college. Certificates & Licenses: Valid Driver's License and copy of the driving record VA Department of Criminal Justice Services (DCJS), School Security Officer (SSO) Certification within 60 days of hire SSO Trainer Certification obtained within 6 months of hire Continued SSO recertification (every 2 years) First Aid training (within 60 days of hire) Regulatory Requirements (6 VAC 20-240-40): Maintain a valid mailing address and notify ACPS within 10 days of any change Notify ACPS within 72 hours, or the next business day, of any arrest Notify ACPS within 10 days of being found guilty by any court or administrative body Essential Functions: Keeps Assistant Director informed of all security personnel related matters. Communicates when necessary with police and fire departments to address immediate safety concerns and emergency situations. Communicates school policies and enforcement procedures to students, personnel, and visitors to ensure their understanding and the potential consequences of violation. Intervenes in potential conflicts to minimize disruptions of campus property. Keeps detailed logs of all events, calls, and radio contacts. Monitors students between assigned periods within a variety of school environments (e.g. restrooms, playgrounds, hallways, library, cafeteria, etc.) to ensure the safety and welfare of students. Operates and monitors electronic devices including both audio and visual alarms, and other surveillance devices. Must be able to operate an ACPS vehicle in a safe and legal manner. Operates the communications systems, radios, and leased lines. Patrols Board property as assigned to provide for the safety and welfare of students, school personnel, and visitors. Prepares documentation (e.g. incident and activity reports, security logs, etc.). Refers incidents to appropriate site personnel (e.g. injuries, altercations, suspicious activities, etc.) to ensure follow-up in accordance with administrative guidelines. Reports observations and incidents relating to specific students (e.g. accidents, fights, inappropriate social behavior, violations of rules, etc.) to appropriate instructional and/or administrative personnel for follow-up action. Responds to emergency situations to address immediate safety concerns. Has a strong desire to work with school-aged youth, professional educators, law enforcement personnel, and citizens in the community. Must relate effectively to school administrators, faculty, staff, students, law enforcement personnel, and citizens in the community. Must adhere to the SSO dress code prescribed by the Director of Safety and Security Services. Must model appropriate behavior for students and staff to emulate. Must understand the terms and conditions of employment as an SSO. Must be able to use a computer and check email. Works a flexible schedule to accommodate job requirements including emergencies, nighttime, weekend, and holiday duties. Plans develop, implements and maintain school safety and security operation to ensure a safe environment for students, staff, and community members using school facilities. Implements and oversees safety and security policies and regulations. Maintains a working relationship with police, fire, and other safety and security-related organizations to ensure their assistance in dealing with problems and in the prevention of potential problems at the schools. Communicates with the community through written correspondence, telephone calls, and personal visits, preparing correspondence for and makes presentations on behalf of the superintendent, executive team, and Board of Education members on request. Evaluates school safety and security programs, recommending changes. Prioritizes and responds to request from principals and other staff regarding school safety and security matters. Develops and implements safety and security in-service training programs. Conducts state-mandated training to ensure compliance with state training regulations. Conducts informational sessions for faculty, staff, students, and parents on security issues and topics. Reviews all serious incident reports and takes action when appropriate. Develops standard operating procedures for school and centrally based safety and security staff. Maintains an incident reporting system. Assists other personnel as may be required for the purpose of ensuring an efficient and effective work environment. Compensation: Salary for this position is on Grade 24-A, ranging from $32.15/hr to 39.53/hr, (Additional factors in calculation, including hours, # of days, etc.), determined by The ACPS Support Salary Scale Clearances: Criminal Justice Fingerprint/Background Clearance. Tuberculosis Skin Test. Public Health Compliance Must follow safety and health protocols. WP
    $32.2 hourly 2d ago
  • SALES AND SERVICE SUPERVISOR

    Micro Center Sales Corporation

    Service supervisor job in Parkville, MD

    Job Description MICRO CENTER is the nation's leading computer and electronic device big box retailer! Our technology superstore has an industry-leading 40,000+ selection of premier computer products and the most knowledgeable staff in the business. Passion, Energy, and commitment describe life at Micro Center. We are passionate about customer service and developing long-term customer relationships. We are looking for those who are committed to these same values. We are currently seeking a self-motivated, results-oriented SERVICE OPERATIONS SUPERVISOR in our Computer Service Repair and Knowledge Bar. It is Micro Center's core promise to take care of our associates and customers which has led to our success over the last 40+ years! Click here to see our job video The SERVICE OPERATIONS SUPERVISOR is responsible for the operational aspects, goals, and metrics of the Computer Service Repair Department. Salary range is $50-60K per year MAJOR RESPONSIBILITIES: Provides leadership and guidance to our Computer Service Repair Department and Knowledge Bar associates. Ensures parts orders and returns are executed accurately and within timeframes specified and store stock quality control. Responsible for cycle counts and manages inventory turns, obsolescence, and markdowns with Service Purchasing. Ensures that customer service standards are met and that difficult customer situations are handled courteously and professionally. Drive performance of the Service Department to meet or exceed the established focus goals for customer satisfaction, productivity, income, and operational efficiency. Responsible for vendor relationship management (parts cost, margin, SLA) Responsible for creating vendor P&Ls. Participate in staffing, orientation, and training activities in the store. Assist with scheduling to ensure proper coverage. Maintain the technical certification level of the shop to ensure proper service and repair of products. Responsible for the look and feel of the parts room and any facility maintenance of the Service Department. EDUCATION & EXPERIENCE: High school diploma or equivalent. Associate's or Bachelor's degree from a college or technical school preferred. At least one year of related supervisory or management experience in a service facility, retail service department, or tech support environment preferred. A+ and Apple certifications are required within 120 days of hire. Communication and Language Skills: Ability to communicate professionally, and handle multiple customers and projects at once. Ability to read, analyze, and interpret general business periodicals, professional journals, or government regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively communicate information verbally in one-on-one and small or large group situations to customers and other Micro Center Associates. Reasoning and Mathematical: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages. Ability to apply concepts of basic algebra. Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to carry out instructions furnished in written, verbal or diagram form. Physical Requirements: Ability to regularly lift and/or move up to 10 pounds, and occasionally lift to 50 lbs., stand for prolonged periods. Shifts include hours after and after the store is open to the public and may also include mornings, nights, weekends, and holidays. MICRO CENTER OFFERS EXCEPTIONAL BENEFITS: Medical, Dental, and Vision Benefits Coverage for Regular Full-Time Associates 401K Plan with Company Match Paid Time Off Employee Discount that includes a Friends & Family Discount Program Tuition Reimbursement & Education Discounts Esteemed Vendor & Company Job Training Career Advancement Opportunities OUR GROWTH OPPORTUNITIES: At Micro Center, we empower our employees to set their sights high and blaze their trails. This is a place where your future success and growth are truly a result of your efforts and achievements. Our teams are made up of motivated individuals who work hard to advance their careers. Join our team and see how hard work, loyalty, competitive spirit, and unwavering commitment to the customer can take you and your career to new places. Micro Center is an Equal Opportunity Employer.
    $50k-60k yearly 20d ago
  • SUPPLY CHAIN ASSISTANT SUPERVISOR (CLEARED ONLY)

    Chugach Government Solutions, LLC 4.7company rating

    Service supervisor job in Annapolis, MD

    About Us When you work at Chugach Government Solutions (CGS), you join a proud legacy of supporting missions while sustaining culture. The federal division of Chugach Alaska Corporation, CGS has been supporting critical missions as a government contractor for over 25 years. Our focus is to support facility maintenance, IT/technical services, construction and education. We are proud to have built, and continue to foster, an incredibly talented team spanning across the globe in hundreds of different fields - each team member proud to serve our country with first-class business services, while also making a difference for our Chugach shareholders. At CGS, empowering employees is a part of our core, and that focus is one of the ways we build and foster high-performing teams. We empower our employees through competitive compensation and benefits package, professional growth opportunities, truthful communication, and more! If you are looking for an opportunity to serve something bigger than yourself; if you want your day job to be one that creates meaningful value; if you are looking for an environment that highly values employees and respects individual differences - then Chugach Government Solutions may be the right fit for you! Job Overview Under direction of the Logistics Supervisor, the Assistant Supervisor is responsible for day-to-day Warehouse operations, including responding to work orders, performing deliveries, and overseeing the work of employees who are performing service work of the operation. Salary Range: $89,615.00 - $99,615.00 Work Model: Onsite/In-Office Responsibilities Essential Duties & Job Functions: * Supervises and manages work schedules for all personnel. * Manages work order status to completion. * Delegates work to warehouse personnel and to supervision. * Develops and conducts Life cycle analysis on assigned GFP and CCS property/equipment. * Reviews and implements process changes for all warehouse sections with the Logistics Supervisor. * Prepares and presents weekly/monthly progress reports. * Examines and diagnoses setbacks to determine corrective actions/process improvement * Advises Supply Chain Manager of major problems and recommend corrective action. * Conducts random inspections/review of warehouse personnel in progress. Ensures procedures are being followed to the highest level of quality standards. * Reviews completed work to verify compliance in accordance with applicable plans, procedures, and governing codes. * Interfaces with internal and external customers to maximize productivity and minimize lost time. * Maintains adequate levels of tools, equipment, and other office supplies are on hand. * Coordinates with other trade and warehouse personnel to identify the appropriate materials, equipment, and services needed to meet the demands of any given task/job. * Interprets, applies, schedules and educates daily work, regulations, and procedures. * Administers time sheets and submits to the Logistics Supervisor for approval. * Identifies and evaluates staffing needs in support of existing, projected, and targeted business opportunities. * Able to work overtime to support our customers' requirements. * Consults and advises management personnel of warehousing projects and priorities. * Operates Government or company owned motor vehicles. * Supports other department staff as needed or directed. * Adheres to the established CCS safety and personnel policies and standard operating procedures. * Performs other duties as assigned. Job Requirements Mandatory: * High School graduate or equivalent GED. * Five (5) years of experience in Logistics operations and/or Warehousing related work. * Two (2) years of experience in a leadership or supervisory capacity. * Demonstrated ability to supervise, train and motivate subordinates to attain stated objectives. * Must have computer skills at the intermediate level in the following programs (Microsoft Office and Microsoft Word). * Must have excellent verbal and written communication skills. * Medically and physically able to wear a respirator. * Mature judgment and ability to work with minimal supervision. * Ability to deal with a variety of people in a professional, courteous manner in diversified situations. * Experience with hand and power tools. * U.S. Citizenship. * Ability to obtain and maintain the required intelligence community level clearance. * Ability to pass pre-hire background and drug screen. * Valid state driver's license. * Ability to lift 50 pounds. Preferred: * Six (6) years Logistics operations and/or Warehousing related work. * Three (3) years in a leadership and or supervisory role. * Forklift license in any discipline (Both electric and gas). * Understanding of Government contracts, correspondence, reports and records. Reasonable Accommodation: CGS will provide reasonable accommodations, according to applicable state and federal laws, to all qualified individuals with physical or mental disabilities. In compliance with the ADA Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position with Chugach Government Solutions or any if its subsidiaries, please email ******************. Equal Employment Opportunity: Chugach is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, gender, sexual orientation, gender identity or expression, age, pregnancy, disability, genetic factors, protected veteran status or other characteristics protected by law.
    $89.6k-99.6k yearly Auto-Apply 20d ago
  • Supervisor, Deal Management

    Cardinal Health 4.4company rating

    Service supervisor job in Washington, DC

    **_What Revenue Management contributes to Cardinal Health_** Revenue Management is responsible for developing, communicating, and leading the execution of market strategy and profitability optimization through pricing and value-capture activities at both the strategic and tactical levels. The group uses modeling and analytics to create pricing strategies for our products and distribution services. Deal Management owns the deal process, including collaborating with sales to translate offer strategy into a customer-specific deal strategy and pricing, facilitating the deal approval process and related governance, and financial modeling of deal economics across a variety of scenarios. This job family is also responsible for validating our contracts have the appropriate terms and conditions prior to finalizing the relationship. **_Responsibilities_** + Collaborate effectively across functions in Marketing, Sales, Operations, and Finance to develop pricing and incentive strategies and models, in response to customer RFP and other proposal requests + Extract, manipulate, and prepare data and information from multiple sources and leverage findings to develop and recommend pricing strategies + Effectively communicate data, information, and findings on market pricing intelligence, pricing analytics and pricing recommendations to the Marketing and Sales teams + Create financial models, applying pricing analytics and other financial components related to the deal + Communicate with Senior Leadership to facilitate questions and discussions related to the deal models to gain approval + Communicate key pricing and incentive insights and recommendations, while driving consensus and being comfortable when challenged + Understanding product and category strategy, financial objectives, and pricing expectations + Ability to grasp economic concepts (especially P&L statements), commercial processes, systems, and controls + Managing the execution of a variety of price initiatives and ad-hoc analysis as needed to support business opportunities **Qualifications** + Bachelor's degree in related field, preferred, or equivalent work experience, preferred + 3+ years' experience in related field, preferred **_What is expected of you and others at this level_** + Coordinates and supervises the daily activities of operations or business staff + Administers and exercises policies and procedures + Ensures employees operate within guidelines + Works on complex projects of large scope + Develops innovative solutions to wide range of difficult problems + Decisions have a direct impact to work unit operations and customers + Frequently interacts with subordinates, customers, and peer groups at various management level **Anticipated salary range:** $80,900 - $103,950 **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 2/1/2026 *if interested in opportunity, please submit application as soon as possible. The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************
    $80.9k-104k yearly 14d ago
  • Service Support - Fitzgerald Hyundai Subaru Gaithersburg

    Fitzgerald Auto Mall 4.2company rating

    Service supervisor job in Gaithersburg, MD

    Hiring Immediately, Service Support. Full training and benefits We are seeking Service Valets to add to our growing service department. Our sales are on the rise and we need energetic people that love cars to help us keep up with increased traffic. REQUIREMENTS Qualified candidates will need a valid driver's license, high school diploma or equivalent degree, and the ability to work a flexible schedule. We are looking for someone who works hard, communicates clearly and is interested in a real career with long term potential, not just a job. BENEFITS Generous compensation based on experience EMPLOYEE-OWNED! FREE SHARES YOU CAN'T FIND ANYWHERE ELSE IN THE INDUSTRY! Benefits available - Health, Dental, 401k, Paid Time Off Positive and family friendly atmosphere. Employee Purchase programs Paid training and advancement opportunities RESPONSIBILITIES Assist advisors and technicians by moving client cars to and from the shop. Move parking lot blockers and clear service land prior to opening. Complete assignments in a timely fashion to keep the shop moving Maintain a clean service lane. Pick up trash, mop spills and empty service lane trash cans Keep service parking lot clear and clean. Pick up trash, advise management of employees or other unauthorized people who park in service parking Understand and follow all state and federal regulations, such as those governing the disposal of hazardous wastes. Fitzgerald Auto Mall is an EEO employer. Salary Description $17.15 to $20.00 / hr
    $17.2-20 hourly 60d+ ago
  • Assistant Lighting Supervisor

    Arena Stage 3.7company rating

    Service supervisor job in Washington, DC

    WHO WE ARE Arena Stage is the voice of American theatre resident in our nation's capital. Focused on American artists, our productions are innovative and representative of stories from across the country. We nurture new plays and reimagine classics. We celebrate our democracy and diversity through a multitude of voices in our productions and community engagement programs to inspire people to action. WHAT WE VALUE A work culture that values experimentation and collaboration. Excellence in all aspects of our endeavor. Diversity, Equity, Accessibility and Inclusion throughout the Organization and within our audience and the community. Community Service through education and public engagement. Lead effective partnerships and collaboration to serve artists and arts professionals. WHAT YOU'LL DO Assist the Lighting Supervisor in managing and executing all aspects of the operation of the Arena Stage Lighting Department. MINIMUM/CORE REQUIREMENTS: * Five years of professional theatrical lighting experience or equivalent combination of education and professional experience. * Must have some supervisory experience SKILLS REQUIRED: * Advanced knowledge of theatrical lighting equipment operation, maintenance, and troubleshooting. * Basic electrical knowledge, including troubleshooting single phase, multi-phase and low voltage power systems. * Operation of ETC EOS family computer lighting consoles or comparable. * Operation of personnel lifts. * Operation of counter weight fly systems and basic stage rigging practices * Operation of common portable and stationary power tools. * Knowledge of ETC Sensor AF dimming systems including ETC Concert software and architectural lighting controls. * Working knowledge of wired and wireless computer networking * Operation of automated lighting fixtures. * Communicate and collaborate in a positive manner with staff and visiting artists PHYSICAL REQUIREMENTS: * Must be able to lift 60lbs, and able to climb and work from lifts/ladders with or without reasonable accommodation. * Climbing ladders, working in high places with or without reasonable accommodation. * Working in confined spaces with or without reasonable accommodation. * Must be able to lift and carry 50 lbs with or without reasonable accommodation. * Ability to work standing for extended periods with or without reasonable accommodation. * Ability to work seated for extended periods with or without reasonable accommodation. * Ability to work kneeling for extended periods with or without reasonable accommodation. KEY FUNCTIONS/RESPONSIBILITIES INCLUDING BUT NOT LIMITED TO: * Prepare Lighting Plots for installation and execution. * Lead and work alongside staff and crews for hang and maintenance calls. * Troubleshoot and repair lighting equipment as needed. * Prepare, install and support events as needed and interact with clients in a courteous, professional, and constructive fashion. * Creating and organizing department calendars and work calls. * Program and operate lighting control board on a substitute basis when needed. * Perform maintenance on lighting equipment. * Assist in supervision of Lighting staff and assume Lighting Supervisor's duties as needed. We pride ourselves on being a workplace that puts the health and safety of our staff and guest artists first. It is now increasingly clear that the best way we can protect our workplace and our employees moving forward is with COVID-19 vaccines. Vaccines have been proven to protect against serious illness from the novel coronavirus, as well as lessen the rates of transmission. Vaccines provide stronger, longer, and better protection against infection from the novel coronavirus than the antibodies a person produces after they've been infected with COVID-19. It is for all these reasons, plus the legal requirement by the Occupational Safety and Health Administration's General Duty clause to provide each worker "employment and a place of employment, which are free from recognized hazards that are causing or are likely to cause death or serious physical harm," that we are implementing a mandatory COVID-19 vaccination policy for our workplace. The Washington Drama Society, Inc., Arena Stage does not and shall not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its activities or operations. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. You can request reasonable accommodations by contacting Human Resources at ***************** or call ************. Offers of employment at Arena Stage are contingent upon a satisfactory criminal background check and/or professional reference check as allowed by employment law in the District of Columbia.
    $27k-31k yearly est. 60d+ ago
  • RENTAL SERVICE SUPERVISOR

    Carter MacHinery Company, Incorporated 4.0company rating

    Service supervisor job in Rosedale, MD

    Carter Machinery Company, the authorized Caterpillar dealer serving Virginia, West Virginia, Maryland, Delaware and Washington D.C. is hiring a Rental Service Supervisor in Baltimore, Maryland. The Rental Service Supervisor is responsible for directing and supervising the Rental Shop and Field activities of the Rental Technicians and Rental Service Advisors. This position is responsible for ensuring that a safe work environment is consistently promoted at all times, particularly those involving the repairs and/or maintenance of Rental Fleet assets, all of which allow customers to achieve success by providing quality Rental equipment in a consistent and timely manner and that the equipment is cleanly and properly maintained. Seeking candidates with previous leadership and supervisory experience; Previous experience in service or rental operations and comprehensive knowledge of heavy equipment repair procedures and applications preferred; College/technical degree, or comparable industry experience, preferred. Requirements for the Rental Service Supervisor position include: * Must have excellent oral and written communication skills. * Must have excellent customer relations skills. * Must be organized and able to prioritize and multi-task. * Must have the ability to manage and delegate work. * Must have strong mechanical knowledge. * Proficient in use of a computer; able to adapt to changing technology. * Promote a positive customer experience. * Uphold the Core Values of Integrity, Commitment, Excellence and Teamwork by embracing The Carter Way. Physical requirements must be met for the Rental Service Supervisor job, including the ability sit or stand for prolonged periods of time. Able to lift, carry and maneuver items up to 70 pounds in weight. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus. This job description is not intended to be all-inclusive. Additional duties may be assigned. Starting Compensation Range: $75,000 - $88,000 per year Actual base salary may vary based on experience, skills, qualifications, education, geographic location, and other relevant business considerations. In addition to base salary, the compensation package may include participation in performance-based incentive programs (e.g., discretionary or non-discretionary plans), as well as overtime eligibility depending on the role. Competitive Compensation and Benefits: * Health, dental and vision insurance. * Paid time off. * 401(k), $0.75 to $1.25 match up to 6%. * Life and disability insurance. * In-house training instructors/programs. * Tuition reimbursement. * Employee referral bonus program. * Discounts: cellular phone service, computers, tooling, cars and trucks. * Opportunities for overtime. * Shift differential (if applicable). Carter Machinery Co. Inc. is an EEO/AA Employer. All qualified individuals - including minorities, females, veterans, and individuals with disabilities, or any other characteristic protected by law - are encouraged to apply. Carter Machinery is a drug-free workplace.
    $75k-88k yearly 31d ago
  • Supervisor, Utility Services - (26-WS-813015-061)

    Dc Water 4.6company rating

    Service supervisor job in Washington, DC

    The intent of this is to provide a representative summary of the major duties, locations, and responsibilities performed by incumbent(s) in this job. Incumbent(s) may not be required to perform all duties in this description, and incumbent(s) may be required to perform work-related tasks other than those specifically listed in this description. This job description is not a “contract” between the employee and the Authority. The job duties and essential functions may be changed at the discretion of the General Manager. General Job Title: Supervisor, Utility Services Job Code: P0387 Supervises Directly: Yes New or Revised: Revised Regular or At-Will: At-Will Date Last Revised: 10/30/2025 Exempt or Non-Exempt: Exempt Compensation Approval Signature: Union/ Non-Union: Non-Union Division Department Name Operations Water-Construction Contract Mgt Salary Schedule: Non-Union Salary Range Cost Center Code: 813015 Grade: NU16 Essential Position: Yes Reports To: Supervisor, Public Space EEO Code: Professionals Work Format In-Person Who We Are & What We Do: At DC Water, we provide more than 700,000 District of Columbia residents and 24.6 million annual visitors with essential water, wastewater, and stormwater services. DC Water also provides wholesale wastewater treatment services for 1.8 million in Montgomery and Prince George's counties in Maryland, and Fairfax and Loudoun counties in Virginia. We aspire to be known for superior service, ingenuity, and stewardship to advance the health and well-being of our diverse workforce and communities. To achieve this vision, we commit to our shared mission every day-exceeding expectations by providing high quality water services in a safe, environmentally friendly, and efficient manner. Role Description: Supervisor, Utility Services supervises personnel and guides work processes, records management, data and technology integration, productivity and performance measures and evaluation, and logistical support for the water and sewer infrastructure repair and maintenance operations, work plans and program improvement efforts. Performs data evaluation, statistical analysis and directs the tracking, analyzing and reporting of work order activities for the purpose of documenting, evaluating, and reporting operational activities, including performance, productivity, cost of service, and work force utilization. Essential Duties & Responsibilities: Directs the program management process for work planning, scheduling, and work coordination to support the Water and Sewer infrastructure repair and replacement projects and system rehabilitation efforts. Serves as a DC Water liaison to DDOT in the coordination of permit applications and processing and other DDOT provisions that are required to initiate and execute water and sewer emergency repairs and system maintenance and rehabilitation projects in public space. Plans, monitors, and coordinates activities involved with the planning, scheduling, replacement and maintenance of distribution system assets in Water, Sewer and Customer Services in addition to contracted services. Participates in the identification, development and management of databases and record management systems based on business requirements. Facilitates and supports the workflow standardization and Maximo integration efforts to link the Water and Sewer Operations into the enterprise records management system. Guides the planning, qualifying, setting parameters, coordinating and scheduling infrastructure repair, replacement activities with various stakeholders, including customers, outside agencies and contractors facilitating business requirements, such as DDOT permits, utility marking and other preliminary activities. Supports strategic planning and innovation activities by analyzing policy, business processes, conducting benchmarking and research activities, and making recommendations. Participates in the development of analytical models and tools for tracking and evaluating work order records management systems, including data collection, data maintenance, and data analysis and reporting. Provides logistical support for maintaining and reassessing data collection, analysis, and reporting requirements in various functional areas, including strategic planning, performance measurement, project management, work standardization and automation. Evaluates business processes, workflows, policies and procedures and provides recommendations to enhance operations and customer services. Performs data research, data analysis, quality assurance, review, and evaluation on water and sewer operations, assets and inventories. Works with various business units, coordinating repair and maintenance activities and addressing business requirements. Performs QA/QC and statistical analysis and prepares a wide range of reports on operational and financial performance to meet reporting requirements requested by outside agencies, such as the Environmental Protection Agency, Fire and Emergency Medical Services, Department of Transportation and others, as well as for the purposes of evaluating and developing both short-term and long-term business plans. Establishes and documents business processes, workflow, including data standards and procedures and definitions for the data dictionary. Maintains and supports the Authority's records management systems and other databases that support the Water and Sewer infrastructure repair and maintenance operations, work management plans and program improvement efforts. Works closely with IT project managers and programmers in applying effective systems and data models and designing and coding utilities. Works across functional groups to address senior management information needs, develop a wide range of reports identifying and interpreting trends on distribution system assets, work performance, and operations. Provides support to other DC Water branches/departments with data analyses, data extracts and queries related to water and sewer service assets. Prepare performance data and evaluation reports, as well as routine and special reports as required. Performs other duties and projects assigned at the discretion of the immediate supervisor. Supervisory Responsibilities: Supervises employees; makes work assignments, sets priorities, interprets work orders, etc. Establishes work performance standards, prepares written performance evaluations, and monitors employee code of conduct; recommends promotions, terminations, reassignments, disciplinary and other personnel actions. Determines training needs, approvals and schedules leave. Ensure that workers complete projects or assignments in a thorough and responsible manner. Key Working Relationships: Interacts with co-workers in the department and throughout the Authority, contractors, other government agencies and organizations, the general public, etc. Skills & Qualifications: The qualifications listed below are representative of the knowledge, skill, and ability necessary for an individual to perform each essential responsibility satisfactorily. Reasonable amounts of training are provided. Required Skills & Qualifications Required Experience: Four (4) years of progressive experience in program and workflow development, data and process management, performance evaluation and QA/QC processes. Minimum Education Requirements: Bachelor's degree in Business Administration or Computer Science. Required Skills: Advanced skills in records management, Access database applications, and GIS applications; experience in database-related activities, including developing, maintaining and documenting relational, SQL queries, data modeling, working with Open Database connectivity (ODBC) and developing new query tools. Skill in planning and coordinating work requirements with internal work units and outside agencies, particularly DDOT by applying and interpreting applicable standards, requirements and specifications that are necessary to execute water and sewer infrastructure repairs and maintenance activities. Strong supervisory, analytical, work planning, organizational, inter-agency liaison, conflict resolution and customer outreach skills. Ability to perform technical computations, analyze complex data, prepare plans and reports based on findings. Excellent oral and written communication skills. Required Licenses & Certifications: N/A Physical Requirements: Office and field setting work environment. Subject to indoor and outdoor environmental conditions that include exposure to extreme cold and/or hot temperatures. Preferred Skills & Qualifications Preferred Experience: N/A Preferred Education Requirements: N/A Preferred Skills: N/A *The work environment characteristics described in the physical requirements section of the required skills & qualifications table are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential responsibilities. Your Experience at DC Water: At DC Water, our people make us an industry leader. Join a group of thinkers, innovators, and problem solvers focused on protecting life's most precious resource in the nation's capital. Take pride in your work. We provide an essential service and do work that matters. A career at DC Water is an exciting opportunity to help improve the environment and make a lasting difference for the community. Connect to a strong culture. Everything we do is grounded in our shared values-accountability, trust, teamwork, customer focus, safety, and wellbeing. Be your true self. We are an inclusive organization that embraces diversity, and we recognize and celebrate employees' individuality and unique contributions. Build your skills and career path. We are committed to developing a future-ready workforce by helping our employees develop skills for the jobs of tomorrow. We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing The Americans with Disabilities Act prohibits discrimination against “qualified individuals with disabilities”. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please email ************************* .
    $74k-94k yearly est. Auto-Apply 7d ago
  • Seasonal Customer Service Supervisor

    ASM Research, An Accenture Federal Services Company

    Service supervisor job in Annapolis, MD

    Responsible for supporting Customer Support Services to ensure customers are satisfied and staff meets business needs and expectations. Directs and supervises staff responsible for resolving processing issues, managing COD processing status, analyzing data and outreach for batch processing issues and more. Ensures staff has the utmost focus on customer satisfaction and adherence to established Service Level Agreements (SLAs). + Supervises and monitors day-to-day activities of Customer Service Support Services to ensure all matters adhere to the established Service Level Agreements (SLAs). + Develops and maintains advanced customer service knowledge and skills. Aids in the development or improvement of these skills for supervised staff on a continuous basis. + Responsible for setting priorities and coordinating activities that align with set objectives and goals. + Assists with supporting inbound calls, outbound calls, email, and web chat services, as well as back-office services as needed, serves as the first escalation point when all other troubleshooting efforts have been exhausted. + Monitors issues and ensures that Service Level Agreements are met. + Identifies key issues and areas for improvement to streamline or implement new recommended procedures. + Overall responsibility for leading the program, department, or functional area as designated. Oversees, directs, and mentors subordinate staff; communicates job expectations and enforces organizational policies, procedures and core values; responsible for recruiting staff, approving timecards, and conducting performance reviews and disciplinary measures. + Recognizes and values the contribution of supervised staff. Responsible for recommending promotions, compensation, and termination. + Defines roles and expectations for supervised staff. Provides clear direction to ensure consistent progress is made toward set goals. + Communicates and collaborates with management effectively to provide and analyze metrics and reports. **Minimum Qualifications** + Bachelor's Degree preferred or equivalent relevant experience. + 4-6 years of customer service experience or related public relations experience. 0-2 years of management experience. **Other Job Specific Skills** + Excellent written and verbal communication skills. + Strong leadership and customer service skills. + Ability to organize and supervise staff for maximum efficiency. + Advanced problem solving and interpersonal skills. + Strong customer service approach. + Ability to build, coach and mentor effective teams. + Ability to maintain consistent progress towards set priorities. + Dedicated focus on accuracy and attention to detail. + Ability to remain calm and courteous towards customers, staff, and management in periods of stress. + Ability to develop and maintain good working relationships with all customers and co-workers. **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. 62,200 - 84,000 EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.
    $40k-61k yearly est. 17d ago
  • Assistant Lighting Supervisor

    Arena Stage 3.7company rating

    Service supervisor job in Washington, DC

    Job Description WHO WE ARE Arena Stage is the voice of American theatre resident in our nation's capital. Focused on American artists, our productions are innovative and representative of stories from across the country. We nurture new plays and reimagine classics. We celebrate our democracy and diversity through a multitude of voices in our productions and community engagement programs to inspire people to action. WHAT WE VALUE A work culture that values experimentation and collaboration. Excellence in all aspects of our endeavor. Diversity, Equity, Accessibility and Inclusion throughout the Organization and within our audience and the community. Community Service through education and public engagement. Lead effective partnerships and collaboration to serve artists and arts professionals. WHAT YOU'LL DO Assist the Lighting Supervisor in managing and executing all aspects of the operation of the Arena Stage Lighting Department. MINIMUM/CORE REQUIREMENTS: Five years of professional theatrical lighting experience or equivalent combination of education and professional experience. Must have some supervisory experience SKILLS REQUIRED: Advanced knowledge of theatrical lighting equipment operation, maintenance, and troubleshooting. Basic electrical knowledge, including troubleshooting single phase, multi-phase and low voltage power systems. Operation of ETC EOS family computer lighting consoles or comparable. Operation of personnel lifts. Operation of counter weight fly systems and basic stage rigging practices Operation of common portable and stationary power tools. Knowledge of ETC Sensor AF dimming systems including ETC Concert software and architectural lighting controls. Working knowledge of wired and wireless computer networking Operation of automated lighting fixtures. Communicate and collaborate in a positive manner with staff and visiting artists PHYSICAL REQUIREMENTS: Must be able to lift 60lbs, and able to climb and work from lifts/ladders with or without reasonable accommodation. Climbing ladders, working in high places with or without reasonable accommodation. Working in confined spaces with or without reasonable accommodation. Must be able to lift and carry 50 lbs with or without reasonable accommodation. Ability to work standing for extended periods with or without reasonable accommodation. Ability to work seated for extended periods with or without reasonable accommodation. Ability to work kneeling for extended periods with or without reasonable accommodation. KEY FUNCTIONS/RESPONSIBILITIES INCLUDING BUT NOT LIMITED TO: Prepare Lighting Plots for installation and execution. Lead and work alongside staff and crews for hang and maintenance calls. Troubleshoot and repair lighting equipment as needed. Prepare, install and support events as needed and interact with clients in a courteous, professional, and constructive fashion. Creating and organizing department calendars and work calls. Program and operate lighting control board on a substitute basis when needed. Perform maintenance on lighting equipment. Assist in supervision of Lighting staff and assume Lighting Supervisor's duties as needed. We pride ourselves on being a workplace that puts the health and safety of our staff and guest artists first. It is now increasingly clear that the best way we can protect our workplace and our employees moving forward is with COVID-19 vaccines. Vaccines have been proven to protect against serious illness from the novel coronavirus, as well as lessen the rates of transmission. Vaccines provide stronger, longer, and better protection against infection from the novel coronavirus than the antibodies a person produces after they've been infected with COVID-19. It is for all these reasons, plus the legal requirement by the Occupational Safety and Health Administration's General Duty clause to provide each worker "employment and a place of employment, which are free from recognized hazards that are causing or are likely to cause death or serious physical harm," that we are implementing a mandatory COVID-19 vaccination policy for our workplace. The Washington Drama Society, Inc., Arena Stage does not and shall not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its activities or operations. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. You can request reasonable accommodations by contacting Human Resources at ***************** or call ************. Offers of employment at Arena Stage are contingent upon a satisfactory criminal background check and/or professional reference check as allowed by employment law in the District of Columbia. Job Posted by ApplicantPro
    $27k-31k yearly est. 23d ago

Learn more about service supervisor jobs

How much does a service supervisor earn in Baltimore, MD?

The average service supervisor in Baltimore, MD earns between $29,000 and $81,000 annually. This compares to the national average service supervisor range of $34,000 to $80,000.

Average service supervisor salary in Baltimore, MD

$49,000

What are the biggest employers of Service Supervisors in Baltimore, MD?

The biggest employers of Service Supervisors in Baltimore, MD are:
  1. Johns Hopkins University
  2. Carter Machinery
  3. Kennedy Krieger Institute
  4. Micro Center
  5. Micro Center Sales Corporation
  6. Opportunities To
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