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Service supervisor jobs in Boise, ID - 195 jobs

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  • Underwriting Supervisor

    SIF, Idaho Workers' Compensation

    Service supervisor job in Boise, ID

    SIF (Idaho Workers' Compensation) is a leader in Idaho workers' compensation. Because we live and work locally, we recognize that our customers are the backbone of Idaho's economy, and we are proud to offer services that protect their businesses and injured workers and support their financial strength. We empower our team to put people first, grow professionally, and have fun. At SIF, we're passionate about Idaho and we're passionate about what we do. We are currently seeking an Underwriting Supervisor to join our team! As an Underwriting Supervisor, you will be responsible for responsible for providing leadership and guidance to a team of Underwriters in their performance of producing a profitable book of business. The Underwriting Supervisor will lead, coach and train Underwriters to help them achieve their new business, customer engagement, and service goals. Responsibilities: Oversee the underwriting of workers' compensation insurance policy contracts with an emphasis on writing new business to increase profitability and cancelling unprofitable and/or high-exposure business. Promote a sales approach that focuses on building relationships with agents to better understand their needs, books of business and upcoming opportunities, and develop solutions to their challenges through open-ended questions and active listening. Regularly engage agents to represent SIF and lead discussions about their needs and upcoming opportunities as well as regulatory changes, SIF policies, etc. Achieve production and profitability goals for their assigned team's book of business, including new business hit ratios, target loss ratios and other Key Performance Indicators. Ensure compliance with applicable laws and administrative rules as well as departmental processes and procedures. Ensure productivity metrics, service time and quality levels are maintained by overseeing daily workflow and adjusting team resources as needed. Build collaborative relationships with your team, colleagues and others within the organization to enrich SIF's culture. Handle escalated calls to help resolve customer concerns, facilitating a positive customer experience. Lead team members in providing an exceptional customer experience for both internal and external stakeholders. Demonstrate understanding and support of SIF's strategic and financial objectives through both actions and words. Understand how to utilize departmental metrics to assess team and individual performance and guide decision making. Identify process-related issues and provide recommendations to improve efficiencies. Facilitate weekly check-ins and quarterly coaching conversations with your team to build trust and engagement and to support continuous learning and professional development. Your qualifications should include: Bachelor's degree or an equivalent combination of education and experience. Minimum 5 years of experience in a Workers' Compensation underwriting role. Associate in Commercial Underwriting (AU), Associate in General Insurance (AINS), Certified Insurance Counselor (CIC), Chartered Property Casualty Underwriter (CPCU) or other insurance related designations preferred. Advanced knowledge of workers' compensation laws and regulations including National Council on Compensation Insurance (NCCI) and Idaho Code. Experience leading, training, developing and coaching employees with an emphasis on building a team focused on providing exceptional customer service. Proficiency using Microsoft Office products and analytical reporting tools such as Tableau, Power BI, Cognos, etc. to produce high-quality reports and presentations. Excellent interpersonal communication skills to consult, negotiate and interact effectively with all levels within the organization and external customers. Strong analytical and critical thinking skills to effectively interpret and explain laws, rules, regulations, policies and related business concepts and practices. Ability to act with discretion and use professional judgement when dealing with sensitive and confidential information and/or issues. What you can expect! A fun, collaborative culture Work-life balance Professional development opportunities that are more than just “talked about”, they actually happen! Competitive hourly pay rate Generous paid time off Amazing insurance benefits package Retirement benefits that rock - membership in PERSI (pension plan) as well as retirement savings options via 401(k) and 457 plans. SIF values diversity and we are an equal opportunity employer. Please note that applicants need to have legal authority to work permanently in the U.S.
    $60k-88k yearly est. 2d ago
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  • Service Lead

    Lolli & Pops 4.5company rating

    Service supervisor job in Boise, ID

    As a part-time Service Lead, you are a keyholder and member of the leadership team. Our management team leaders are passionate, adaptable go-getters who care deeply about their team and their community. They ensure that every guest who enters our store has a positive and inspiring experience. Here are some of the things that you'll do each day: Help drive store-level financial and operational results by monitoring the stores key performance indicator (KPI) targets and taking appropriate action to achieve store targets Keep your team focused on guest engagement, sampling and sharing product knowledge Maximize the overall performance of the team through product knowledge education, coaching selling skills and leading by example Assist in training, developing and motivating team members Assist the Store Manager with paperwork, ordering, inventory management Maintain visual and merchandising standards and ensure store cleanliness Ensure that all policies, procedures and operational directives are enforced consistently and effectively by all team members Be a champion of Lolli & Pops inside and outside of the store Must be able to lift up to 25 pounds While there is no single recipe for an excellent Service Lead, the following are qualities and experiences we recognize as contributing to the success of our best management teams: Exceptional interpersonal skills: you are energized by working with people, both guests and your team A passion for meticulous quality: you understand that strong organization creates a highly efficient team A bias towards action: you have the ability to lift and mobilize medium to large items up to 75 lbs. using appropriate safety techniques and do not hesitate to roll up your sleeves and do what it takes to get the job done The desire to be coached and mentored: you see potential in yourself and enjoy growing that potential An eye for detail: you know that the little things, be it cleanliness, the extra touch or a few decimals can make all the difference The desire to problem solve: you like finding problems and fixing them The ability to multitask: you can prioritize and execute at many different tasks each day A positive attitude and fun-loving spirit: you are an optimist who freely embraces your inner child and enjoys having fun while you work Flexible availability : you want to work at our busiest times, and flex your availability to meet the needs of the business Our Company values are important to us! We are: Guest-icated our guests are at the heart of everything we do Collaborative we are a joyful mix of unique individuals working together Agile we are flexible and open to change in order to be the best we can be Authentic we honor what's real and authentic and give feedback from the heart Betterment we have a never ending drive to continuously improve We can't wait to meet you! Lolli & Pops is an equal opportunity employer and values diversity at our company . We do not discriminate on the basis of race, religion, color, national origin, ancestry, citizenship, gender, gender identity, sexual orientation, age, marital status, military/veteran status, or disability status. Lolli & Pops is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. We will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law.
    $34k-57k yearly est. 60d+ ago
  • Provider Services Leader

    Pennant Group

    Service supervisor job in Eagle, ID

    The Provider Services Leader is responsible for the direction, growth and culture of the Provider Services business line. In addition, he/she helps ensure the employment of qualified home health and hospice personnel; helps ensure the delegation to and coordination of home health and hospice personnel evaluations; helps in the monitoring standards of care to comply with federal, state and local standards, guidelines and regulations. The Provider Services Leader helps establish, implement, and evaluate goals and objectives for home health and hospice services that meet and promote the standards of quality and contribute to the total organization and philosophy, and is responsible for the overall financial performance of the agency. JOB DUTIES/RESPONSIBILITIES Responsible to the governing body for the overall financial operations of the home health/hospice agency. Maintain full responsibility to the governing body of the overall functions of the financial areas and cost controls, adhere to financial and accounting policies and procedure and manage expenditures in a fiscally responsible manner. Take action, make decisions and shape team priorities to achieve agency operational goals. Ensure effective and on-going, on-the-job training of team members, evaluate, record individual and team performance, provide coaching and counseling and make appropriate developmental recommendations. Help establish criteria and/or work procedures to achieve a high level of quality, productivity or service. Meet or exceed budgeted revenue and EBITDA on a monthly, quarterly and annual basis. Help ensure compliance with local, state and federal laws, Medicare regulations and the agency's policies and procedures. Partner with Marketer(s) to develop approaches that best position services or ideas in the marketplace. Partner with Leadership Team to develop and implement comprehensive business development plans for the agency. Organize information/data to identify/explain major trends, problems and causes; Compare and combine information to identify underlying issues. Generate actions to achieve long-range goals. Keep abreast of industry trends and regulatory requirements through activities such as participating in State Associations and reviewing industry publications. Support other Executive Directors (Cluster Partners) in peer-leadership cluster model. JOB REQUIREMENTS (Education, Experience, Knowledge, Skills & Abilities) Minimum 3 years healthcare operations management (or experience) preferred. Prior experience with budgetary responsibilities including budget development and monitoring Broad knowledge of home health and hospice federal and state regulations/administration Outstanding leadership, managerial skills, excellent organizational, interpersonal and communication skills, excellent problem-solving, decision-making and assertiveness skills The employer for this position is stated in the job posting. The Pennant Group, Inc. is a holding company of independent operating subsidiaries that provide healthcare services through home health and hospice agencies and senior living communities located throughout the US. Each of these businesses is operated by a separate, independent operating subsidiary that has its own management, employees and assets. More information about The Pennant Group, Inc. is available at ****************************
    $48k-101k yearly est. Auto-Apply 4d ago
  • Provider Services Leader

    The Pennant Group, Inc.

    Service supervisor job in Eagle, ID

    The Provider Services Leader is responsible for the direction, growth and culture of the Provider Services business line. In addition, he/she helps ensure the employment of qualified home health and hospice personnel; helps ensure the delegation to and coordination of home health and hospice personnel evaluations; helps in the monitoring standards of care to comply with federal, state and local standards, guidelines and regulations. The Provider Services Leader helps establish, implement, and evaluate goals and objectives for home health and hospice services that meet and promote the standards of quality and contribute to the total organization and philosophy, and is responsible for the overall financial performance of the agency. JOB DUTIES/RESPONSIBILITIES Responsible to the governing body for the overall financial operations of the home health/hospice agency. Maintain full responsibility to the governing body of the overall functions of the financial areas and cost controls, adhere to financial and accounting policies and procedure and manage expenditures in a fiscally responsible manner. Take action, make decisions and shape team priorities to achieve agency operational goals. Ensure effective and on-going, on-the-job training of team members, evaluate, record individual and team performance, provide coaching and counseling and make appropriate developmental recommendations. Help establish criteria and/or work procedures to achieve a high level of quality, productivity or service. Meet or exceed budgeted revenue and EBITDA on a monthly, quarterly and annual basis. Help ensure compliance with local, state and federal laws, Medicare regulations and the agency's policies and procedures. Partner with Marketer(s) to develop approaches that best position services or ideas in the marketplace. Partner with Leadership Team to develop and implement comprehensive business development plans for the agency. Organize information/data to identify/explain major trends, problems and causes; Compare and combine information to identify underlying issues. Generate actions to achieve long-range goals. Keep abreast of industry trends and regulatory requirements through activities such as participating in State Associations and reviewing industry publications. Support other Executive Directors (Cluster Partners) in peer-leadership cluster model. JOB REQUIREMENTS (Education, Experience, Knowledge, Skills & Abilities) * Minimum 3 years healthcare operations management (or experience) preferred. * Prior experience with budgetary responsibilities including budget development and monitoring * Broad knowledge of home health and hospice federal and state regulations/administration * Outstanding leadership, managerial skills, excellent organizational, interpersonal and communication skills, excellent problem-solving, decision-making and assertiveness skills The employer for this position is stated in the job posting. The Pennant Group, Inc. is a holding company of independent operating subsidiaries that provide healthcare services through home health and hospice agencies and senior living communities located throughout the US. Each of these businesses is operated by a separate, independent operating subsidiary that has its own management, employees and assets. More information about The Pennant Group, Inc. is available at ****************************
    $48k-101k yearly est. Auto-Apply 2d ago
  • Senior Service Operations Manager, Core Business

    Gehc

    Service supervisor job in Boise, ID

    SummaryThe Senior Manager Core Business Operations acts as an operational leader in the region, partnering with the Market Service Directors, Market Managers of Service Operations, and Sr. Director, Business Operations to develop, lead and execute initiatives that improve operational efficiency, service delivery, customer satisfaction and financial performance, within the core businesses of GEHC Imaging and PCS. This leader is responsible for leading initiatives region-wide that drive inventory management, PM compliance, recall execution, and quality and compliance initiatives. Additionally this role is responsible for coaching and mentoring operations roles within the region, leading USCAN-wide growth and profitability initiatives, and driving operational strategy and execution to meet business goals and achieve service delivery metrics across the market. GE HealthCare is a leading global medical technology and digital solutions innovator. Our purpose is to create a world where healthcare has no limits. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.Job DescriptionEssential Responsibilities: Operations Leadership: Lead cross-functional teams in all aspects of performance management to drive the execution and achievement of business objectives. Serve as region representative and point of contact/subject matter expert to USCAN for various operational and growth initiatives. Direct manager for Region Ops Specialists and Field Support Specialists Mentor, coach and develop operational leaders within the region Develop and maintain operational audit checklists for FSS team, providing feedback and 1:1 coaching where audit results indicate operational improvement areas. Lead Core business team calls, sharing best practices and facilitating team culture Drive Daily Down Systems actions and tracking to ensure we have visibility to mission critical down systems at our top accounts Inventory, Tools, Storage: Lead Inventory Mgmt.- drive pacing to region financial and operational targets, manages aged inventory, reserve risk mitigation, strategic parts & warehouses, NCC/PCC reports Lead Daily Down Systems parts backorder process to ensure we escalate for mission critical systems at top accounts Manage FSL & CSL- strategic parts warehouses, customer stocking and inventory requests Drive parts return rigor through oversight and ongoing field education and outlier reviews Oversee Tool Compliance/Ordering, Returns Manage the operations and payments of Storage Facilities, Fleet management, Pilot Warehouse payments, SSP POs Manage In House Parts- ordering, returning, tracking of IH parts- interfacing directly with customers to support their processes Manage inventory exceptions- works with SOIT teams to clear parts FMI/Recall Management: Drives FMI and recall execution at the region level Partners with PCS Ops to help drive PCS FMI execution Monitors recall/FMI quality and documentation Level 2 FMI support in region (kits, documentation, escalations) Quality & Compliance Operations: PM Compliance: approve PM exemptions, implementing new business PMs, PM loading/ rescheduling and optimization, monthly PM look-ahead reports Drives USCAN Quality Program initiatives, supports internal and external audits Leads 2579/EPE rigor and drives compliance with other quality-required documentation Leads CAPA actions at region level Drives PM Wear Parts burndown reporting and manages exception requests and overall process in region Conducts PM Wear Parts monthly data scrubs for all markets, SR creation & review, PM Wear Parts Ordering for FEs Ensures Rad Badge & EHS/Quality Training metrics through DMS KPIs PQM and ARC follow-up/defect mitigation Reconciles and tracks DI/HTM VC exception requests and metrics discrepancies, supports PCS VC exceptions Required Qualifications: Bachelor's degree with 7+ years of operational experience in the technical, healthcare or business environment OR 9+ years of operational experience in the technical, healthcare or business environment. Desired Characteristics: Experience in an operations leadership role. 7+ years of healthcare experience Experience leading cross-functional operations teams Strong business acumen, including a strong financial and operational background. Excellent analytical and communication skills with the ability to communicate with employees and customers at all levels. Exceptional interpersonal skills and as a change agent and process-oriented individual Ability to resolve complex issues within functional area and/or area of expertise. Ability to develop and execute priorities and approaches to meet objectives Leading & Relating to Others: Establishes good relationships with customers and staff. Builds wide and effective networks of contacts inside and outside the organization. Relates well to people at all levels. Manages conflict. Shares Expertise: Applies specialist and detailed technical expertise. Develops job knowledge and expertise through continual professional development. Shares expertise and knowledge with others. Uses technology to achieve work objectives. Demonstrates an understanding of different organizational departments and functions. Organizing & Executing: Focuses on customer needs and satisfaction. Sets high standards for quality and quantity. Monitors and maintains quality and productivity. Commercial Thinking: Keeps up to date with competitor information and healthcare market trends. Identifies business opportunities for the organization. Demonstrates financial excellence and awareness of trends. We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership -always with unyielding integrity. Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you'd expect from an organization with global strength and scale, and you'll be surrounded by career opportunities in a culture that fosters care, collaboration, and support. #LI-BI1 #LI-Remote We will not sponsor individuals for employment visas, now or in the future, for this job opening. For U.S. based positions only, the pay range for this position is $118,400.00-$177,600.00 Annual. It is not typical for an individual to be hired at or near the top of the pay range and compensation decisions are dependent on the facts and circumstances of each case. The specific compensation offered to a candidate may be influenced by a variety of factors including skills, qualifications, experience and location. In addition, this position may also be eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). GE HealthCare offers a competitive benefits package, including not but limited to medical, dental, vision, paid time off, a 401(k) plan with employee and company contribution opportunities, life, disability, and accident insurance, and tuition reimbursement.Additional Information GE HealthCare offers a great work environment, professional development, challenging careers, and competitive compensation. GE HealthCare is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. GE HealthCare will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable). While GE HealthCare does not currently require U.S. employees to be vaccinated against COVID-19, some GE HealthCare customers have vaccination mandates that may apply to certain GE HealthCare employees. Relocation Assistance Provided: No
    $49k-91k yearly est. Auto-Apply 6d ago
  • Operations Supervisor

    Medspeed 4.2company rating

    Service supervisor job in Meridian, ID

    Monday-Friday 6 AM - 2 PM Join MedSpeed and help deliver health! We're a healthcare logistics company partnering with organizations nationwide to transport vital medical supplies and specimens. At MedSpeed, teamwork, integrity, and growth drive everything we do. If you're passionate, driven, and ready to make a real impact, we want to hear from you. Today, we have a nationwide presence with locations across the U.S., yet we've never lost the entrepreneurial spirit and close-knit culture that defined us from day one. Our people are at the heart of what we do and how we support our customers. We work as one team, we keep our promises, and we get better every day. These aren't just words; they shape how we support each other, grow together, and deliver real impact. Our Operations Supervisor role is responsible for the daily operation of a healthcare transportation network, including supervision and coaching of Logistics Service Representatives, management of client relationships, and attainment of location service quality and profit objectives. How you Will Contribute: •Overall leadership of Logistics Service Representatives, including recruitment, onboarding, training, performance management and development •Manage service quality and efficiency through daily observations, monitoring of exception and performance reports and follow up coaching •Perform Logistics Service Representative route observations to ensure compliance with safety, client and operational procedures and identify improvement opportunities •Ensure accuracy and ongoing system maintenance of route, client and variable stop data •Review daily vehicle pre/post trip inspection checklists, coordinate repairs and maintenance with vendors and maintain maintenance history file •Assist operations team with projects to improve operational efficiency and service quality •All other job-related duties as assigned •Work to promote MedSpeed team culture Skills for Success: •Bachelor's degree preferred in Business, Operations, Supply Chain Management or related field •1-3 years of progressive business experience preferred •Successful experience applying quality management principles •Strong project management skills •Excellent written and oral communication, strong interpersonal skills•Strong customer relation skills, demonstrated ability to interact with key decision makers •Process-oriented mindset focused on continuous improvement, excellent problem-solving skills •Collaborative work style, able to work well within and across departments •Result & action oriented with a sense of urgency •Rational thinker with the ability to excel in stressful situations •Demonstrated leadership ability •Strong computer skills, Microsoft Office Suite proficiency Our Commitment to You: MedSpeed knows that doing meaningful work starts with being part of a company that values your well-being. That's why, in addition to a collaborative and purpose-driven culture, we offer benefits that support your life both at work and beyond it. This includes medical, dental, and vision coverage; flexible spending accounts; paid time off to recharge; and a 401(k) to help you plan for the future. Please beware of fake job offers. MedSpeed only contacts candidates through official channels and never requests personal information outside of our secure application process. All position openings are at **************** As part of our hiring process, final candidates will be subject to a background check, in compliance with applicable laws. MedSpeed is an Equal Opportunity Employer #INDSP
    $44k-70k yearly est. Auto-Apply 37d ago
  • Client Service Supervisor

    Help at Home

    Service supervisor job in Boise, ID

    As the nation's leading provider of high-quality home care services, we empower our clients to live independently, safely, and with dignity in their own homes. The home is more than a place - it's the center of health, care coordination, and Meaningful Moments that transform lives. We're seeking a fully remote **Client Service Supervisor** who is passionate about making a difference and driving impact. This role offers an opportunity to contribute to meaningful work and help shape the future of care in communities across the country. The pay range for this role is $20-$22 per hour based on experience and location. Our Benefits: + Comprehensive medical, dental, and vision coverage + 401(k) retirement plan + Paid time off and holidays + Employee assistance programs and wellness initiatives + Flexible options to support a balanced life **Responsibilities** What You'll Do: + Maintain elements of the assigned clients' files, and all related paperwork. + Consistently maintains the confidentiality of patient/client and agency information, following HIPAA guidelines relative to handling patient records. + Assigns homecare aides based on the client's overall needs and Plan of Care. + Provides coaching to Caregivers to ensure high quality client care and escalates ongoing concerns with Caregiver performance to the Caregiver management team. + Proactively communicates schedules and changes with clients, home care aides, referral sources, and management. + Prioritizes client care and service and may conduct in home visits with a client to maintain perspective and connection, assess their needs and communicate any changes or needs to appropriate parties. + Prepares and submits routine departmental reports as required. + Records and maintains accurate documentation of the client's condition and overall service. + Maintain and keep record of client satisfaction surveys, and client in-home visits to address areas of concern as well as to continue to build relationships. + Appropriately handles client complaints and problems; documents and reports any significant issues for further attention or resolution as required. This is a mandatory reporter position of critical incidents. + Provides education and coaching on changes to a client's Plan of Care. + Maintains positive working relationships with clients, homecare aides and referral sources + Ensures compliance with local, state and federal laws as well as with Company policies and procedures. + Performs other related duties as assigned. + If your area of focus includes Developmental Disabilities (DD), you are required to comply with all applicable state regulations regarding training, documentation, and any other mandated practices to ensure adherence to legal and organizational standards. This includes, but is not limited to, in person meetings, maintaining accurate records, completing required training within specified timeframes, and adhering to state-specific guidelines to support individuals effectively and responsibly. + This description reflects assignment of essential functions, management may assign or reassign duties and responsibilities to this job at any time that are not listed above. **Qualifications** What You'll Bring: + Excellent organizational skills: ability to multitask and manage multiple responsibilities. + Able to provide necessary feedback to improve overall services. Identifies and progresses toward meeting personal and professional goals. + Strong problem-solving skills; ability to deal with conflict in a professional manner. + Ability to multitask and manage multiple responsibilities. + Demonstrate compassion, responsibility, and cheerful attitude. Ability to deal with conflict in a professional manner. + Basic computer literacy and typing skills. + Customer service skills. Education and Experience: + At least 18 years of age. + High school graduate or equivalent preferred; May require higher level of education or certification. + Current PPD, or Chest x-ray if applicable. + Medicaid, Waiver, or Home Healthcare experience preferred. + Other Requirements pursuant to state or local rules as applicable. Management Authority: + Conducts performance reviews + Trains other associates + Directs work of other associates Physical Requirements: + Ability to move, transport, or position: ☐ up to 50 pounds; ☐ up to 100 pounds + Ability to move or traverse about in offices and/or client homes, including ascending and descending stairs. + Ability to communicate effectively and clearly with others to exchange information. Travel Requirements: + Regular travel on a daily or weekly basis required, even in inclement weather _The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request._ _Help At Home is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data, or religion or other legally protected status._ **Job Profile Summary** The Care Service Supervisor may, where permitted, develop, and monitor appropriate care plans to ensure clients receive quality care while serving as the primary liaison between clients, homecare aides, managers, referral sources, and others directly involved in the client's care.
    $20-22 hourly 10d ago
  • Supervisor, Operations I - ABF Freight

    ABF Freight

    Service supervisor job in Boise, ID

    The Supervisor, Operations I oversees the daily operations of a Service Center and ensures the work is performed according to approved Company procedures, standards, and specification. This position supervises all activities of Service Center employees, supports personnel engaged in loading and unloading activities, and requires a hands-on leadership approach to ensure operational efficiency, maintain compliance with labor agreements, and foster a culture of safety and productivity. This position includes working both indoors and outdoors, often in varying weather conditions. Responsibilities * Other duties and projects, as assigned. * Assign job tasks to all workers according to unloading and loading schedules. * Communicate job assignments and monitor performance by coordinating with all employees, ensuring direction is clear and concise. * Provide a clean, safe working environment for all personnel and visiting customers. * Provide positive and constructive feedback to employees. * Maintain a positive attitude in a highly intense environment. * Plan, supervise, and control available resources associated with the timely, damage-free, and safe loading/unloading of freight on assigned shifts. * Support our values driven culture focused on creativity, integrity, collaboration, growth, excellence, and wellness. * Maintain appropriate load plans and ensure proper load balance for safe vehicle operation. * Build relationships and positive communications with all business partners to ensure customers' and company's service standards are met. * Provide training, analyses, performance feedback, and disciplinary recommendations, as needed. * Work in a team setting to accomplish department goals. * Foster safe handling, loading, unloading, and storage of hazardous materials. Requirements Education: * High School Diploma / GED, preferred * Bachelor's degree preferred but not required. Experience may be used in place of education. Experience: * 2 years leadership experience, preferred * Transportation experience preferred but not required. Computer Skills: * General computer knowledge, preferred Additional Requirements: * General knowledge of freight, transportation regulations, safety standards, and proper freight handling techniques, preferred * Excellent communication, leadership, and conflict resolution skills, required * Ability to identify and resolve issues efficiently, as well as strong organizational and time management skills, preferred * Shift days and hours required for this position vary by location and may include days, nights, and/or weekends. Being able to work the required hours at this location will be considered a minimum requirement. * This position is in a dock environment with exposure to varied weather conditions and noise. Competencies: * Decision Making and Critical Thinking * Initiative * Managing Multiple Priorities * Process Management * Service Center Operation and Maintenance * Transportation Safety * Taking Ownership * Results Orientation Benefits * Competitive Wages * Excellent health, dental, and vision benefits * Opportunity to participate in a company sponsored 401K * Vacation eligibility during the first year! Other Details Work Hours: * Schedule may vary depending on Service Center location and may include days, nights, and/or weekends. Some locations are required to be staffed 24/7 and require schedules of 50+ hours a week. Ability to work the required hours at the location will be considered a minimum requirement. Travel Requirements: * Minimal (0-25%) Compensation: * This is a salary position paid biweekly. * Variable compensation is included. About Us ABF Freight , an ArcBest company, is one of the nation's largest, most trusted less-than-truckload carriers. With over a century of experience, 240 service centers spanning North America, and an unwavering commitment to quality, safety and customer service, ABF offers best-in-class LTL transportation for companies of all sizes and industries. We're driven for excellence. An Equal Opportunity Employer including Vet/Disability
    $41k-70k yearly est. 46d ago
  • Supervisor Mortgage Servicing Oversight

    City National Bank 4.9company rating

    Service supervisor job in Boise, ID

    WHAT IS THE OPPORTUNITY? We are seeking a Supervisor Mortgage Servicing Oversight to lead our mortgage servicing operations with a focus on compliance and performance excellence. This role involves managing vendor relationships, ensuring subservicers meet contractual obligations and regulatory requirements.Key responsibilities include developing and implementing controls for servicing regulatory themes, conducting regular audits, and establishing a data scorecard to monitor key performance indicators. The supervisor will oversee training initiatives for subservicer staff, create standardized documentation practices, and prepare comprehensive reports for senior leadership.Managing all Servicing Escalations and Client Interactions:The supervisor will also handle escalation management with urgency, addressing any critical issues or breaches in service level agreements swiftly. This role requires effective communication with clients, ensuring their concerns are resolved promptly and professionally. Building strong relationships with clients and providing timely updates will be essential to maintain trust and satisfaction.Collaboration with internal departments such as Analytics, Legal, and Risk is essential to align vendor performance with compliance goals. A commitment to continuous improvement will drive the refinement of controls and processes in response to regulatory changes. WHAT WILL YOU DO? * Serve as the primary point of contact for sub-servicers, ensuring communication and coordination. * Monitor and evaluate sub-servicer performance against contractual obligations and performance standards. * Develop and implement controls for servicing regulatory themes to ensure adherence to compliance and legal requirements. * Conduct regular audits of subservicer operations and compliance practices. * Establish a data scorecard to track key performance indicators (KPIs) related to compliance and service delivery. * Analyze performance metrics to identify areas for improvement and drive corrective actions. * Implement training programs for subservicer staff on compliance standards and best practices. * Update training materials to reflect regulatory changes. * Define documentation standards to ensure consistency and accountability in operations. * Prepare and present detailed reports on vendor performance, compliance issues, and risk management to senior leadership. * Maintain a feedback loop to refine controls and scorecards based on performance data and stakeholder input. * Stay updated on regulatory changes and adjust processes accordingly. * Partner with internal departments (Analytics, Legal, Risk) to align vendor performance with organizational compliance goals. * Oversee default-related activities managed by subservicers, including collections, loss mitigation, bankruptcy, and foreclosure. * Address and resolve issues or breaches of service level agreements identified through monitoring and audits. * Build and lead the bank's mortgage department, focusing on strategy, staffing, and revenue goals. * Create a comprehensive suite of mortgage products and services. * Establish policies, procedures, and workflows to ensure compliance and operational efficiency. * Recruit, train, and manage Mortgage Loan Originators (MLOs) and operations staff. * Drive growth and profitability within the mortgage division. * Ensure underwriting standards are met and loans comply with regulatory and secondary market guidelines. * Manage vendor relationships and mortgage software applications. * Represent the bank in community and civic activities to enhance market presence. * Manage foreclosure and bankruptcy processes, overseeing files related to default law, including title issues and contested foreclosures. * Provide oversight of the sub-servicer's foreclosure and bankruptcy attorney network, ensuring proper case management and cost allocation. * Implement standardized processes and best practices for insurance policy placement to enhance customer experience and ensure compliance. * Conduct assessments and measurements of sub-servicing activities, particularly focusing on property and casualty insurance matters. * Establish rigorous quality control measures to maintain high standards of service and compliance. * Collaborate with stakeholders to evaluate the impact of climate factors on affordability, ownership costs, and Mortgage Servicing Rights (MSR) valuations. * Train team members and strategic partners on best practices related to foreclosure and bankruptcy. * Assist the Sub-Servicing Oversight Team in ensuring all sub-servicers and third parties comply with standards and regulatory requirements. * Engage with investors and insurers to advocate for policies beneficial to all stakeholders. * Undertake special projects or strategic initiatives as assigned by senior leadership. * Perform other duties as necessary, including travel. WHAT DO YOU NEED TO SUCCEED? *Required Qualifications** * Bachelor's Degree or equivalent * 12+ years of mortgage servicing experience to include responsible risk management and strategic decision-making and ability to manage complex projects and initiatives * Minimum of 5 years of Mortgage Default Experience * Minimum of 5 Years of Mortgage Subservicing Experience *Additional Qualifications* * Deep knowledge of mortgage regulations and secondary market guidelines (Fannie Mae, Freddie Mac). * Running servicing operations and establishing an end to end servicing oversight control for a bank. * Strong leadership, communication, and analytical skills. * Proficiency in loan origination software (e.g., Encompass) and Microsoft Office. * Excellent leadership, consulting, and communication skills, including the ability to lead direct and indirect reports and influence all levels within the organization * Excellent negotiation skills and highly collaborative planning ability, excellent diplomacy, tact, judgment, problem-solving and decision-making skills * Ability to think critically and strategically and drive change; capability of successfully managing multiple projects concurrently * Strong quantitative, governance, and analytical abilities * Ability to solve complex problems and drive structure through ambiguity * Strong verbal and written communication skills with ability to provide effective challenge to senior management and cross functional leadership * Advanced proficiency in Microsoft Office technologies (PowerPoint, Excel, Word, Visio) *WHAT'S IN IT FOR YOU?* *Compensation*Starting base salary: $0 - $0 per hour. Exact compensation may vary based on skills, experience, and location. *Benefits and Perks* At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including: * Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date * Generous 401(k) company matching contribution * Career Development through Tuition Reimbursement and other internal upskilling and training resources * Valued Time Away benefits including vacation, sick and volunteer time * Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs * Career Mobility support from a dedicated recruitment team * Colleague Resource Groups to support networking and community engagement Get a more detailed look at our ********************************* ABOUT US Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at ********************************** *INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT* City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. *Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. careers.cnb.com accepts applications on an ongoing basis, until filled. Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job.
    $83k-106k yearly est. 4d ago
  • HVAC Service Manager

    Mavik Ventures

    Service supervisor job in Boise, ID

    Job Title: SERVICE MANAGER JOB SUMMARY: Provides overall management direction for a project or group of projects. Performs project management by processing project documents and information, procuring equipment and subcontracts, monitoring and accurately projecting job costs, maintain billing and schedules, and providing technical support and leadership to the field. Monitors day-to-day activities on assigned projects and coordinates actions with the Service Superintendent. Develops and maintains long-term customer relationships to foster better communications and develop future work. Develops and facilitates the proposal process for specific clients including budget and pricing development, proposal writing, contract negotiations, and client presentations. Works independently, but follows specific guidelines and policies. Makes independent and significant judgments related to project and contractual issues. Reports to the Service Sales Manager. Performs ancillary duties as required. ESSENTIAL DUTIES AND RESPONSIBILITIES Performs/coordinates the execution of all Project Management processes as defined by company policies, practices or other requirements. Ultimately responsible for quality projects being built on time and within budget. Reviews project estimates and verifies accuracy of entry into job cost system as well as accuracy of initial estimate. Documents planning meeting results and ensures all action items are completed. Develops and keeps current all project schedules. Visits job sites or offices onsite. Performs work inspections, checks job progress, and resolves project and contract issues Communicates all project issues up and down the management chain in a timely manner. Investigates potentially serious job issues and implements corrective measures. Stays on top of all scope changes to ensure they are processed and incorporated into the current scope of work in a timely manner. Provides material takeoff, estimate and pricing for changes to work scope. Conducts and attends job meetings according to customer and company guidelines and schedules. Reviews various reports to determine project status and determine actions required. Prepares, briefs and maintains health and management indicators on project status (job review process). Leads the development of presentations to clients on specific project proposals. Manages the development of proposals for specified clients and customers. Marketing Responsibilities: On new projects, meets with the client/owner to provide advice, liaison, planning to ensure project gets off to a good start. Initiates and maintains liaison with client and A/E contacts to facilitate current construction activities and facilitate future ones. Represents the company through participation in industry organizations. Financial Responsibilities: Protects the company's interest by managing all financial aspects of the contract. Reviews the final estimate and ensures the proper loading of those numbers into the project cost system. Prepares/reviews and submits various contract billings to ensure proper cash flow during contract performance. Provides periodic status and end of contract cost and budget analysis. Completes project closeout within prescribed period including the final project billing to obtain full funding. Coaching and Training: Strengthens own skills and urges subordinates to improve their capabilities via training and advanced education in both technical and leadership disciplines. By example, fosters, develops and documents improvements in company functional processes and procedures. POSITION QUALIFICATIONS: BEHAVIORAL: Provides leadership, shares technical expertise and experience to other Partners. Sets the example relative to maturity, attitude and work ethic. Shows good professional appearance. Performs as a self-managed individual. Stable work history. Willingness to continue education and grow personally and professionally. EXPERIENCE: Three (3) to five (5) years in mechanical contracting working as a project manager or similar function. Can prepare/coordinate on submittals/shop drawings and operations and maintenance manuals. Negotiating experience in project change orders and project presentations. JOB SKILLS AND EDUCATION: Has good negotiation techniques and the ability to be persuasive. Undergraduate degree in Business Management, Construction Sciences or Mechanical Engineering desired . Graduate degree with engineering emphasis considered a plus. Possesses excellent written and oral communication skills. Does professional presentations effortlessly. Ability to put together proposals ranging from relatively simple to very complex. Organizational skills allow the proper prioritizing of work for the effective expensing of effort. Excellent interpersonal skills to the extent considered to be a “people person”. PHYSICAL REQUIREMENTS AND WORK ENVIRONMENT: Normally works out of a job trailer or in an office setting, but walks the construction worksite on a regular basis. Ability to physically negotiate the hazards of a new construction worksite, e.g.; uneven surfaces, floor openings, heights, construction debris and poor lighting. Ability to work the schedule required by job demands. Ability to be on the job site daily to check progress, inspect work and conduct meetings to resolve issues. This description identifies the responsibilities and tasks typically associated with the performance of the position. Other relevant duties and responsibilities may be required at any time in order to meet business and organizational needs.
    $48k-82k yearly est. 60d+ ago
  • Health Information Operations Supervisor

    Datavant

    Service supervisor job in Boise, ID

    Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format. Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the world's leading life sciences companies, government agencies, and those who deliver and pay for care. By joining Datavant today, you're stepping onto a high-performing, values-driven team. Together, we're rising to the challenge of tackling some of healthcare's most complex problems with technology-forward solutions. Datavanters bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare. The Health Information Operations Supervisor is responsible for client/customer service and serves as a knowledge expert for the HIS staff. The role focuses on front line People management and training, as well as ensuring processes are completed in compliance with established guidelines. This role may also assist leadership with planning, developing, and implementing departmental or regional projects. This role provides support to Health Information Operations Manager. The Health Information Operations Supervisor will be responsible for maintaining workflow and productivity of HIS's as well as Handling escalated situations and driving a positive work environment. The Health Information Operations Supervisor will also assist in the new hire process, meeting with clients, and developing staff at multiple sites. **You will:** + Have a passion to lead, train and motivate a growing and excited Team. + Communicate and collaborate with leadership on issues, opportunities, or challenges. + Lead Audit Team which receives requests from Payors + Review data and provide client and leadership solutions + Comfortable bringing new ideas, process improvement suggestions, and feedback to internal stakeholders. + Manage the Request coming in from the Risk Management Team of the client + Be the leader of client locations and plan for fluctuating needs. + Oversee the escalation calls from our centralized call centers + Participates in project teams and committees to advance operational Strategies and initiatives + Coordinates with location/client management on complex issues while building a strong relationship **What you will bring to the table:** + A true leadership philosophy in which the goal of the leader is to serve + Ability to support clients and your Team working both on-site and remotely. + 1-2 years of Health Information related experience + Well-versed with HIPAA standards. + A knack for presenting to leadership, clients, and your Team via Video or in person. + Solution provider and forward thinking + Detail and quality oriented as it relates to accurate and compliant information for medical records. + Power BI, MS Office **Bonus points if:** + EMR experience with EPIC, or Cerner. + Previous production/metric-based work experience + Team building and experience elevating individuals' careers. Pay ranges for this job title may differ based on location, responsibilities, skills, experience, and other requirements of the role. The estimated base pay range per hour for this role is: $21.25-$27.13 USD To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion. This job is not eligible for employment sponsorship. Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here (************************************************** . Know Your Rights (*********************************************************************** , explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay. At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren't even able to see whether you've responded.) Responding is entirely optional and will not affect your application or hiring process in any way. Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, (************************************************************** Id=**********48790029&layout Id=**********48795462) by selecting the 'Interview Accommodation Request' category. You will need your requisition ID when submitting your request, you can find instructions for locating it here (******************************************************************************************************* . Requests for reasonable accommodations will be reviewed on a case-by-case basis. For more information about how we collect and use your data, please review our Privacy Policy (**************************************** .
    $21.3-27.1 hourly 4d ago
  • Manager, Shared Services (Operations)

    Paylocity 4.3company rating

    Service supervisor job in Meridian, ID

    Job DescriptionDescription: Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce. We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it's career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business. Help our award-winning technology company run effectively as you take on big challenges and find solutions with a position in Operations. Use your problem-solving skills to shape the way others see Paylocity. Launch your career with us! This is a 100% in-office role based at our Schaumburg, IL, Meridian, ID, or Rochester, NY location. Remote or hybrid work is not available for this position. Candidates must be able to work on-site five days per week during designated work hours. Position Overview The Manager, Shared Services (internally known as Manager Implementation Ops) will provide leadership, coaching, training and mentoring to PRC's to ensure all critical aspects of Web Pay Products are set up accurately meet the client's expectations within the specific Service Level agreement. The Manager will provide feedback to the Consultants on areas of improvement and to identify areas of success. The manager will be instrumental assisting the PRC team by providing feedback on staff performance, client issues, actions to be taken to improve department and maintain implementation success. The manager must be able to identify and effectively communicate areas of training improvements and common performance deficits as well as offer praise and positive promotion of a job well done. Primary Responsibilities The below represents the primary duties of the position, others may be assigned as needed. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Ensure that the client base receives the appropriate level of customer service and technical support by spending the majority of your time, but not limited to, handling unresolved and escalated client issues with prompt and courteous service Manage the day-to-day activities of the Implementation support staff by providing leadership, coaching and mentoring Work with other areas of the organization to ensure consistency in all policies and procedures Work with the Learning & Development department to coordinate, assess and manage employees' training needs and gaps Develop and implement employee motivation activities and incentives Handle disciplinary issues as necessary Responsibility for interviewing and hiring candidates Provide positive and constructive feedback to employees while balancing ownership and continuous improvement Develop and motivate team members to reach departmental goals Works with the Department Director to plan and schedule resources Education and Experience 2 years Management Experience. Experience in team development and workflow process matrix environment is a plus Bachelor's Degree preferred in applicable focus area or equivalent combination of education and experience Strong mathematical ability and aptitude to learn the payroll software application Experience in team development and workflow process- a matrix environment is a plus Excellent troubleshooting ability in order to handle clients' payroll issues Ability to multi-task Excellent listening and communication skills - 100% client satisfaction is our #1 priority Ability to work in a fast-paced, high stress environment Knowledge of Microsoft Office, especially Microsoft Excel Project Management and/or Change Management a plus Knowledge of Access, SQL or Crystal Reports a plus Physical requirements Ability to sit for extended periods: The role requires sitting at a desk or workstation for long periods, typically 7-8 hours a day. Use of computer and phone systems: The employee must be able to operate a computer, use phone systems, and type. This includes using multiple software programs and inquiries simultaneously Paylocity is an equal-opportunity employer. Paylocity is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. At Paylocity, we believe diversity makes us better. We embrace and encourage our employees' differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact accessibility@paylocity.com. This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed. The base pay range for this position is $80,000-100,000/yr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position is eligible for an annual bonus and restricted stock unit grant based on individual performance in addition to a full range of benefits outlined here. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via ************************** Requirements:
    $80k-100k yearly 6d ago
  • Turboprop Service Manager

    Western Aircraft 3.9company rating

    Service supervisor job in Boise, ID

    The Turboprop Service Manager is responsible for managing technicians, equipment, and other resources needed to complete individual corporate aircraft projects to ensure the safe completion of work within compliance of 14 CFR Part 145 standards. This person will be responsible for ensuring the technicians use appropriate current technical data, and all aircraft/component work orders scheduled for completion by their assigned personnel falls within the limits of Western Aircraft's certified repair station ratings. They will also be responsible for budgeting, bidding / forecasting project requirements to ensure quality standards are met and profitability of the department is maintained. Duties & Responsibilities Directly manages multiple projects incorporating maintenance, avionics, and interiors Ensures on time delivery of assigned projects Works with scheduling, parts department, vendors, and department heads to ensure timely coordination of all aspects of assigned projects Acts as customer liaison providing timely information regarding assigned projects Ensures proper documentation of customer approvals Provides accurate invoices to customers Ensures customer accounts are within established credit limits before return to service of aircraft Provides accurate information regarding assigned projects at daily production meetings Works with Job Lead to monitor labor hours versus scripting; if necessary, determines reasons for duration of project, and communicates findings to Production Planning Provides feedback to department heads regarding process improvement Works flexible hours to accommodate arrivals and departures of assigned projects Directly supervises assigned Team Lead Technician Writes annual performance evaluations and disciplinary actions for assigned technicians Indirectly supervises up to 35 technicians at all levels Motivates, mentors, trains, and provides constructive criticism of assigned team members Ensures accuracy of all assigned work orders and closes them in a timely manner Ensures proper care of customer property at all phases of maintenance work Understands and follows all safety procedures Qualifications & Job Requirements Minimum five (5) years' experience in general aviation Minimum three (3) years' leadership experience in general aviation Thorough knowledge of aircraft completion, production, and manufacturing operations Familiarity with the industry vendors, regulations, and current procedures for completing interiors on a timely and competitive basis Must be able to read, understand and utilize blueprints in a fabrication business Strong customer service skills Able to rationalize and justify capital expenditures, budgets, business plans Bachelor's Degree in Aviation, Business Management, Finance, or equivalent work experience preferred FCC license or an FAA Repairman's Certificate required A&P certifications required Other prerequisites Pass pre-employment drug screen and background check Ability to obtain Airport Issued security badge Valid Driver's License Work Environment & Physical Requirements Work is performed in an aircraft hangar environment with moderate noise level. The employee is frequently subject to both inside and outside environmental conditions. Constantly requires sufficient personal mobility and physical reflexes such as bending, stooping, kneeling, twisting, and turning to pick parts. Must have ability to lift and move items weighing up to 50 lbs. and 25 lbs. overhead. Available Benefits Medical, dental, vision Short term & Long term Disability - paid 100% by Company Life & Accidental Death and Dismemberment - paid 100% by Company Paid vacation, holidays, sick leave, jury duty, bereavement Health Savings Account or Health Reimbursement Account (employer contributions tied to participation in wellness program) 401K & Roth 401k with employer match Flexible Spending programs Western Aircraft Inc. has a Drug Free Workplace Policy which includes applicants passing pre-employment testing in accordance with 14 CFR 120. Applicants testing positive for the presence of prohibited drugs are ineligible for employment. DOT applicants who become employees of Western Aircraft Inc. will also be subject to random, reasonable cause, reasonable suspicion, and post-accident testing. Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
    $36k-59k yearly est. 16d ago
  • Service Manager

    The Wylder

    Service supervisor job in Boise, ID

    Base salary is $55,000 - $60,000 plus bonus. 45 hours per week is the expectation of the salaried management position. Leadership Statement Leadership at the Wylder Hospitality Group stems from our core values: Hold the Standard, Be Honest, Be Clear, Be Caring, Be Professional. Throughout the business these core values define us as a group and build toward our financial and cultural success. We apply them to each other, to employees, to guests, to vendors, and to our community. Service Manager The Service Manager at The Wylder Boise supports the GM in the operation of the entire restaurant: financial, personnel, customer service, food and beverage quality, safety, and leadership development. In order to be successful in these responsibilities, the Service Manager must love the restaurant business, exude the core values, and lead with heart and humor. Essential Functions Constantly moves within the restaurant sales floor and kitchen Frequently operates computers, phones, tablets and POS system Occasionally positions self to clean under counters and inside equipment Constantly communicates with staff and guests Constantly monitors food and beverage quality for taste and visual presentation Frequently moves products weighing up to 50lbs Frequently works in outdoor weather conditions This Job Description is subject to change at any time.
    $55k-60k yearly 60d+ ago
  • Team Lead - Moving/Hauling Service

    Sc Baker Enterprises

    Service supervisor job in Boise, ID

    College Hunks Hauling Junk and Moving is the fastest-growing junk-hauling franchise and moving franchise in America. College Hunks Hauling Junk also has impressive brand recognition. The franchise has been featured on The Oprah Winfrey Show, ABC's Shark Tank, HGTV's House Hunters, AMC's The Pitch, Bravo's The Millionaire Matchmaker, TLC's Hoarding: Buried Alive and Fox Business, as well as in The Wall Street Journal, The New York Times, USA Today, Time magazine, The Huffington Post, Forbes, Inc. and more. To be one of the H.U.N.K.S., you must be: Honest, Uniformed, Nice, Knowledgeable, and Service-oriented. Come see what all the buzz is about and join our SC Baker Enterprises, Inc. team. Excellent earning potential including hourly pay plus tips. Apply immediately. Hiring immediately part time and full time opportunities. As a Truck Team Member you will act as a navigator, hauler, mover and assistant to the Truck Captain. Your responsibilities will include: Go out of your way to be extra friendly (smile, eye contact, and small-talk) to everyone whom you come in contact with throughout the day - especially your clients. Look, act and become a friendly college hunk -starting with the uniform (shirt tucked in, hat straight, pants at waist), and continuing with your attitude (smiles and eye contact). Work hard to safely remove items from clients' homes, offices, and buildings. Assist with maneuvering the truck, backing up, completing paperwork, and navigating the job sites and disposal sites. Keep track of all truck contents (tools, clipboards, paperwork, and safety equipment). Distribute marketing material daily. Clean the truck at the end of the day. Complete Daily Checklists. Train to become a captain or possibly a Truck Captain. Requirements: MUST be able to lift up to 75 pounds for an extended period of time. MUST enjoy hard work, world class customer service and helping others MUST want to be part of a growing organization and are excited about huge opportunities MUST be drug and alcohol free MUST be able to pass a federal background check See what we do here: ******************************************* ******************************************* EARN $12-$15+ PER HOUR with College Hunks Hauling Junk. Advance to Team Captain and also Lead Moving Captain for more opportunity. Do you think you can WOW our customers? Apply today! Compensation: $12.00 - $15.00 per hour Employment Opportunities With College HUNKS As Seen on ABC's Shark Tank, HGTV's House Hunters, Blue Collar Millionaires and more... With 90 franchise locations across the U.S., College Hunks Hauling Junk and Moving is the largest and fastest growing junk removal and moving franchise opportunity. In 2015 CHHJM was named one of the fastest growing companies College Hunks World Headquarters is located in Tampa, FL. CHHJM Headquarters operations provides franchise support to their franchise owners across the country and operates a World Class Sales and Loyalty Center. Recognized as one of the Top Places to Work, and known for its unique and fun company culture, CHHJM is an ideal place to flourish and grow as a professional. COMPANY MISSION: To live our four core values of Building Leaders; Always Branding; Listen Fulfill and Delight; and Creating a Fun Enthusiastic Team Environment. To always provide our brand promise of a stress-free moving or hauling experience, and always provide our clients with H.U.N.K.S. (which stands for Honest, Uniformed, Nice, Knowledgeable, Service). SC Baker Enterprises, Inc. is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of that franchise. All inquiries about employment at this franchise should be made directly to the franchisee, and not to College Hunks Hauling Junk Corporate.
    $12-15 hourly Auto-Apply 60d+ ago
  • Facility Ops Supervisor - Full Time

    Life Time Fitness

    Service supervisor job in Eagle, ID

    By doing safety checks and repairs, the Facility Operations Supervisor can assure the safety and cleanliness of the club. As the Supervisor you will work the opposite schedule of the Facility Operations Manager and act as Manager on Duty when needed. You must be adaptable to meet all of Life Time's needs. Job Duties and Responsibilities * Maintains the cleanliness of building and the grounds at all times * Ensures all conditions in the facility are safe * Conducts general repairs * Performs routine maintenance and repairs to ensure equipment is working * Participates in safety training and safety inspections Position Requirements * High School Diploma or GED * 3 to 4 years of facility maintenance experience or equivalent training * Ability to routinely bend to raise more than 20 lbs * Ability to work in a stationery position and move about the club for prolonged periods of time * CPR/AED certification required within 30 days of hire * Ability to operate basic machinery and tools * Must be available to work a flexible schedule to meet the needs of the business Life Time is a place for everyone. As an organization, we are committed to an inclusive, diverse and equitable workplace that respects and celebrates the unique contributions of each individual while ensuring we remain an equal opportunity employer that recruits, hires, trains and promotes based on merit and qualifications.
    $41k-70k yearly est. Auto-Apply 13d ago
  • Operations Supervisor

    Gymreapers

    Service supervisor job in Nampa, ID

    Employment Status: Full-Time, Benefits Eligible Schedule: Monday - Friday, 8AM - 5PM (flex according to business needs) Reports To: Director of Distribution Position Overview: The Operations Supervisor will lead daily warehouse fulfillment and distribution execution while supporting broader operations initiatives across inventory, process improvement, outbound shipping, and cross-functional coordination. This is a hands-on leadership role for someone who thrives on building structure, developing teams, improving workflow, and driving performance in a fast-paced e-commerce environment. You will oversee key warehouse functions such as receiving, put-away, picking, packing, shipping, returns, and cycle counts, while partnering with internal teams (Supply Chain, Customer Experience, Planning, and Leadership) to ensure a smooth, accurate, and scalable operation. About Gymreapers: At Gymreapers, we make gear with a purpose and focus on material integrity. You get high-quality lifting gear that's made to outlast cheap look-a-likes. We're reengineering people's workouts and improving the support needed to lift better, longer, and stronger. Improve performance, relieve pain, and add stability to your workout program with premium lifting belts, knee sleeves, wrist wraps, and more. With our mantra, "NOTHING IS GIVEN," we embody a relentless pursuit of excellence, innovation, and community-building. Our Core Values: Grow or Die Customer Obsession Extreme Ownership Nothing is Given // Everything is Earned Be Humble 1% Better Everyday Live with Integrity Sacrifice Key Responsibilities: Warehouse & Fulfillment Leadership Lead daily warehouse and fulfillment operations including receiving, picking, packing, shipping, and returns. Ensure orders are processed accurately, efficiently, and on time while maintaining Gymreapers quality standards. Supervise and train warehouse associates; drive accountability, coaching, and performance feedback. Maintain a safe, clean, and organized facility that meets company safety and compliance expectations. Ensure consistent execution of SOPs and optimize workflows to reduce errors and improve throughput. Operational Excellence & Process Improvement Identify bottlenecks, create solutions, and implement improvements that increase speed, accuracy, and scalability. Track and drive key operational metrics (order accuracy, pick/pack rate, on-time shipping, receiving SLA, and inventory accuracy). Build and improve SOPs, training documentation, and standardized work instructions for consistent execution. Support projects such as layout changes, slotting improvements, equipment upgrades, and workflow redesign. Inventory & Logistics Support Oversee inbound receiving processes, ensuring accurate check-in, labeling, and put-away. Partner with inventory teams on cycle counts, discrepancy resolution, and corrective actions. Coordinate outbound freight and carrier pickups to ensure reliable shipping performance. Support peak-season planning and staffing alignment to meet volume increases. Cross-Functional Operations Support Collaborate with Supply Chain, CX, Planning, and Leadership to align operational priorities and resolve issues quickly. Support broader ops work beyond warehousing such as vendor coordination, fulfillment-related systems improvements, and reverse logistics optimization. Contribute to continuous improvement efforts that enhance the customer delivery experience and reduce operational costs. Qualifications: 2+ years of experience supervising operations, warehouse, distribution, or fulfillment teams. Strong leadership skills with the ability to coach, manage, and hold teams accountable. Experience in fast-paced fulfillment environments (e-commerce experience is a plus). Comfort working on the floor, leading by example, and solving problems in real time. Strong organizational skills and ability to prioritize and execute under deadlines. Experience using WMS/OMS systems and warehouse tools (RF scanners, shipping software, etc.). Preferred 3-5 years in distribution, fulfillment, warehouse ops, or logistics. Experience in inventory control, cycle counts, and discrepancy resolution. Lean / Continuous Improvement mindset (5S, Kaizen, etc.). Forklift certification (or willingness to obtain). Experience in a performance-based, growth-stage company. Benefits/Perks: Competitive Pay Company paid holidays Paid Time Off (PTO) Gymreapers on-site gym! Newly renovated HQ! 401(k) with up to a 4% employer match Life Flight Program, Voluntary Employee Assistance Program 50% Employee Discount 100% Employer Paid: Medical, Dental and Vision 100% Employer Paid - Short-term and Long-term disability - life insurance for both employee and spouse/dependents Health Savings Account (HSA) employee option Gymreapers LLC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national or ethnic origin, disability, as well as any other characteristic protected by federal, provincial, or local law.
    $41k-70k yearly est. Auto-Apply 16d ago
  • Service Manager - Nampa, ID

    Freightliner Northwest Parts Delivery Driver

    Service supervisor job in Nampa, ID

    The Service Manager is responsible daily management of the Service Department, including: cost controls, building vendor/customer sales base, customer satisfaction and problem resolution. Directly leads and coordinates the activities of technicians with a heavy focus on superior customer service, overall department efficiency and profitability. Gordon Truck Centers, Inc. (GTC) is now accepting applications for Service Manager in Nampa, ID. Helping customers satisfy their transportation needs since 1986, Gordon Truck Centers, Inc. (GTC) is an expanded network of 18 dealerships doing business as Gordon Truck Centers, Freightliner Northwest, Western Star Northwest, TrailerCraft and Freightliner of Hawaii. As a full-service Freightliner, Western Star, Fuso, Wilson Trailer dealership family, GTC can sell, finance, insure and service commercial trucks for medium and heavy-duty applications. GTC offers a competitive salary and benefits including healthcare, 401k with company match, paid time off, and education assistance. Apply Today! We look forward to working with you! Click to learn more about GTC. Responsibilities Job Responsibilities Monitor service levels to ensure the overall goals of the organization are being made and take corrective measures where needed. Develop and administer staff training schedules to meet organizational goals and company's dealer agreement. Determine schedules, sequences and assignments for work activities, based on work priority, quantity of equipment and skill of personnel. Develop and administer staff training schedules to meet organizational goals and company's dealer agreement. Develop, administer and maintain all regulatory and dealership safety standards. Inspect and monitor work areas, examine tools and equipment, and provide employee safety training to prevent, detect, and correct unsafe conditions or violations of procedures and safety rules. Promote and manage safety at assigned Gordon Truck Centers branch. Ensure employees, vendors, and customers have a safe work environment. Develops, adheres to and manages all applicable safety policies, procedures and standards. Investigate safety-related accidents and injuries, prepare reports of findings and take corrective measure where needed. Maintain exceptional customer satisfaction culture and initiatives, addressing customer complaints as needed. Monitor staff work levels and review work performance regularly with employees. Perform annual performance reviews. Facilitate ongoing meetings with staff; addressing issues related to departmental operations. Requisition materials and supplies, such as tools, equipment or replacement parts. Develop and maintain departmental budget. Analyze departmental profit and loss reports and initiate corrective action as needed to maintain departmental standards. Develop shop policies and procedures and communicate with shop personnel to assure compliance. Provide regular department updates and requested reports to leadership team. Participate in the employee new hire and onboarding procedures. Maintain a departmental company team attitude with all employees; with a heavy emphasis on service. Qualifications Job Requirements Education: High School GED or equivalent. Experience: 4 years repair shop experience as technician and 2 years of service department supervisory or shop foreman experience. Experience in business and management; principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods and coordination of people and resources. Must have strong leadership capabilities and the ability make and maintain a strong team atmosphere that is solely focused on building the business with quality service. Superior customer relations and problem solving skills are required for this position. Candidate must have technical background and be capable of communicating with technicians and customers regarding repairs on heavy and medium duty trucks. Skills that are representative of the job: Proven background in providing quality customer service. Excellent communicator (written and verbal), able to lead and motivate others, strong in conflict resolution, must be comfortable with computers. Able to work in fast paced, high stress environment. Valid driver's license required. Job Conditions Physical Demands: (These physical demands are representative of the physical requirements necessary for an employee to successfully perform the essential functions of the job.) Extensive keyboard work and viewing computer screen, telephone usage. Requires standing, bending, stretching. Some heavy lifting may be required, up to or beyond 50 pounds. Personal Protective Equipment in shop areas may be required. Environmental Demands: Primarily indoors with minimal outdoor time. High noise level while working around operation departments. While performing the duties of this job, the employee is exposed to moving mechanical parts and vehicles. Hours: Monday - Friday, 7AM to 4PM Additional Information: Off-hour shifts may be required occasionally or for special events. Compensation: Base salary plus incentive. Based upon experience. GTC General Benefits Description Gordon Truck Centers, Inc. (GTC) provides a healthcare plan that covers medical, dental, vision and prescription benefits for eligible employees as well as a basic group term life insurance policy and employee assistance program. Eligible employees can enroll in our company Health Savings Account (HSA). Employees can contribute up to 60% of their pre-tax earnings to 401k and the company will match dollar for dollar of your contributions up to 3% of your income for qualifying employees. Tuition reimbursement and profit sharing are available for hired applicants. Employees also receive paid vacation, personal time off (PTO) and six (6) paid holidays. More information can be found at ******************************************** This is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. This job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities, or working conditions associated with the position. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. This role is classifed as safety sensitive. All offers of employment are made contingent upon successfully passing a pre-employment drug screen and criminal background check. A motor vehicle records check is also required for positions with driving responsibilities. E-Verify Program Gordon Truck Centers, Inc. uses the E-Verify program, which confirms employment authorization of all newly hired employees and most existing employees through an electronic database maintained by the Social Security Administration and Department of Homeland Security. For new hires, the E-Verify process is completed in conjunction with the Form I-9 Employment Eligibility Verification on or before the first day of work. E-Verify is not used as a tool to pre-screen candidates. For up-to-date information on E-Verify, go to ************* and click on 'E-Verify' located near the bottom of the page. E-Verify Program Gordon Truck Centers, Inc. uses the E-Verify program, which confirms employment authorization of all newly hired employees and most existing employees through an electronic database maintained by the Social Security Administration and Department of Homeland Security. For new hires, the E-Verify process is completed in conjunction with the Form I-9 Employment Eligibility Verification on or before the first day of work. E-Verify is not used as a tool to pre-screen candidates. For up-to-date information on E-Verify, go to ************* and click on 'E-Verify' located near the bottom of the page. We can recommend jobs specifically for you! 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    $48k-82k yearly est. Auto-Apply 19d ago
  • Appeals Clinical Team Lead

    Pacificsource 3.9company rating

    Service supervisor job in Boise, ID

    Looking for a way to make an impact and help people? Join PacificSource and help our members access quality, affordable care! PacificSource is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to status as a protected veteran or a qualified individual with a disability, or other protected status, such as race, religion, color, sex, sexual orientation, gender identity, national origin, genetic information or age. PacificSource values the diversity of our community, including those we hire and serve. We are committed to creating and fostering a work environment in which individual differences and diversity are appreciated, respected and responded to in ways that fully develop and utilize each person's talents and strengths. Accountable for the effective management of appeals clinical staff. Responsible for hiring, training, coaching, counseling, and evaluating team member performance. May be called upon to perform routine day-to-day program functions. Actively participate in program development and implementation. Supervise and provide guidance to direct reports and other department staff regarding company policies, procedures, and operations. Manage the quality and productivity of team tasks and workflow as they relate to both assigned functions and the overall effectiveness of the Health Services team. Work to resolve issues and improve processes and outcomes. Essential Responsibilities: Take a leadership role in the development, implementation, and ongoing operation and maintenance of assigned programs, services, or functions. Improve the performance of the department through effective oversight and coaching of team members, managing team performance and improving processes and outcomes. Monitor daily workflow and caseloads and other work processes of team to assure appropriate distribution and processing of tasks. Responsible for the orientation and training of new hires. Provide ongoing supervision, training, evaluation, and leadership to assigned team members. This may include annual reviews, involvement in promotions and/or terminations of employees. Participate in hiring decisions in concert with Appeals and Grievance Director and HR. Monitor and evaluate team assignments relating to volumes, timelines, accuracy, customer service, and other quality and performance measures, and take actions as appropriate. Assist with process improvement and work with other departments to improve interdepartmental processes. Utilize LEAN methodologies for continuous improvement. Monitor key performance indicators and identify improvement opportunities. Serve as liaison with other PacificSource departments or community partners to coordinate optimal provision of service and information. Serve on various internal and external committees as required or designated. Document and report any pertinent communications back to the team or department. Utilize and promote use of evidence-based medical criteria. Maintain modified caseload consistent with assigned responsibilities. Facilitate investigation and resolution of process-related issues as needed. Facilitate conflict resolution, including interfacing with affected departments and individuals, as appropriate. Oversee and assist in providing exceptional service and information to members, providers, employers, agents, and other external and internal customers. Provide backup to other departmental teams or management staff, as needed. Supporting Responsibilities: Meet department and company performance and attendance expectations. Relate new or revised policies, procedures and/or processes to team members to ensure they have the most up‐to‐date and current information. Facilitate team operations by discussions through the sharing of information and knowledge, identification of teamwork issues, development of problem‐solving recommendations, and recommendations of standardizing Health Services operations. Represent the Appeals and Grievance Department, both internally and externally, as requested by Appeals and Grievance Manager and/or Director. Perform other duties as assigned. Work Experience: A minimum of five years clinical experience required. Minimum of three years direct health plan experience in the following areas: utilization management, grievance and appeal, or claims review strongly preferred. Prior supervisory experience preferred. Education, Certificates, Licenses: Registered Nurse/Licensed Social Worker with current appropriate unrestricted state license. Within 6 months of hire licensure may need to include Oregon, Montana, Idaho, Washington and/or other states as needed. Knowledge: Knowledge of health insurance and state mandated benefits. Thorough knowledge and understanding of medical procedures, diagnoses, care modalities, procedure codes (including ICD-10, HCPC CPT codes). Effective adult education/teaching and/or group leadership skills. Ability to deal effectively with people who have various health issues and concerns. Strong analytical and organizational skills with experience in using information systems and computer applications. Flexible to meet the departments changing needs Ability to develop, review, and evaluate utilization and case management reports. Good computer skills including experience with Word, Excel, and PowerPoint. Ability to use audio-visual equipment. Ability to work independently with minimal supervision. Competencies Building Trust Building a Successful Team Aligning Performance for Success Building Customer Loyalty Building Strategic Work Relationships Continuous Improvement Decision Making Facilitating Change Leveraging Diversity Driving for Results Environment: Work inside in a general office setting with ergonomically configured equipment. Travel is required approximately 5% of the time. Skills: Accountable leadership, Collaboration, Communication (written/verbal), Critical Thinking, Decision Making, Influencing, Listening (active), Organizational skills/Planning and Organization Our Values We live and breathe our values. In fact, our culture is driven by these seven core values which guide us in how we do business: We are committed to doing the right thing. We are one team working toward a common goal. We are each responsible for customer service. We practice open communication at all levels of the company to foster individual, team and company growth. We actively participate in efforts to improve our many communities-internally and externally. We actively work to advance social justice, equity, diversity and inclusion in our workplace, the healthcare system and community. We encourage creativity, innovation, and the pursuit of excellence. Physical Requirements: Stoop and bend. Sit and/or stand for extended periods of time while performing core job functions. Repetitive motions to include typing, sorting and filing. Light lifting and carrying of files and business materials. Ability to read and comprehend both written and spoken English. Communicate clearly and effectively. Disclaimer: This job description indicates the general nature and level of work performed by employees within this position and is subject to change. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this position. Employment remains AT-WILL at all times.
    $72k-99k yearly est. Auto-Apply 42d ago
  • Service Manager - Nampa, ID

    Gordon Truck Centers 4.0company rating

    Service supervisor job in Nampa, ID

    The Service Manager is responsible daily management of the Service Department, including: cost controls, building vendor/customer sales base, customer satisfaction and problem resolution. Directly leads and coordinates the activities of technicians with a heavy focus on superior customer service, overall department efficiency and profitability. Gordon Truck Centers, Inc. (GTC) is now accepting applications for Service Manager in Nampa, ID. Helping customers satisfy their transportation needs since 1986, Gordon Truck Centers, Inc. (GTC) is an expanded network of 18 dealerships doing business as Gordon Truck Centers, Freightliner Northwest, Western Star Northwest, TrailerCraft and Freightliner of Hawaii. As a full-service Freightliner, Western Star, Fuso, Wilson Trailer dealership family, GTC can sell, finance, insure and service commercial trucks for medium and heavy-duty applications. GTC offers a competitive salary and benefits including healthcare, 401k with company match, paid time off, and education assistance. Apply Today! We look forward to working with you! Click to learn more about GTC. Responsibilities Job Responsibilities Monitor service levels to ensure the overall goals of the organization are being made and take corrective measures where needed. Develop and administer staff training schedules to meet organizational goals and company's dealer agreement. Determine schedules, sequences and assignments for work activities, based on work priority, quantity of equipment and skill of personnel. Develop and administer staff training schedules to meet organizational goals and company's dealer agreement. Develop, administer and maintain all regulatory and dealership safety standards. Inspect and monitor work areas, examine tools and equipment, and provide employee safety training to prevent, detect, and correct unsafe conditions or violations of procedures and safety rules. Promote and manage safety at assigned Gordon Truck Centers branch. Ensure employees, vendors, and customers have a safe work environment. Develops, adheres to and manages all applicable safety policies, procedures and standards. Investigate safety-related accidents and injuries, prepare reports of findings and take corrective measure where needed. Maintain exceptional customer satisfaction culture and initiatives, addressing customer complaints as needed. Monitor staff work levels and review work performance regularly with employees. Perform annual performance reviews. Facilitate ongoing meetings with staff; addressing issues related to departmental operations. Requisition materials and supplies, such as tools, equipment or replacement parts. Develop and maintain departmental budget. Analyze departmental profit and loss reports and initiate corrective action as needed to maintain departmental standards. Develop shop policies and procedures and communicate with shop personnel to assure compliance. Provide regular department updates and requested reports to leadership team. Participate in the employee new hire and onboarding procedures. Maintain a departmental company team attitude with all employees; with a heavy emphasis on service. Qualifications Job Requirements Education: High School GED or equivalent. Experience: 4 years repair shop experience as technician and 2 years of service department supervisory or shop foreman experience. Experience in business and management; principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods and coordination of people and resources. Must have strong leadership capabilities and the ability make and maintain a strong team atmosphere that is solely focused on building the business with quality service. Superior customer relations and problem solving skills are required for this position. Candidate must have technical background and be capable of communicating with technicians and customers regarding repairs on heavy and medium duty trucks. Skills that are representative of the job: Proven background in providing quality customer service. Excellent communicator (written and verbal), able to lead and motivate others, strong in conflict resolution, must be comfortable with computers. Able to work in fast paced, high stress environment. Valid driver's license required. Job Conditions Physical Demands: (These physical demands are representative of the physical requirements necessary for an employee to successfully perform the essential functions of the job.) Extensive keyboard work and viewing computer screen, telephone usage. Requires standing, bending, stretching. Some heavy lifting may be required, up to or beyond 50 pounds. Personal Protective Equipment in shop areas may be required. Environmental Demands: Primarily indoors with minimal outdoor time. High noise level while working around operation departments. While performing the duties of this job, the employee is exposed to moving mechanical parts and vehicles. Hours: Monday - Friday, 7AM to 4PM Additional Information: Off-hour shifts may be required occasionally or for special events. Compensation: Base salary plus incentive. Based upon experience. GTC General Benefits Description Gordon Truck Centers, Inc. (GTC) provides a healthcare plan that covers medical, dental, vision and prescription benefits for eligible employees as well as a basic group term life insurance policy and employee assistance program. Eligible employees can enroll in our company Health Savings Account (HSA). Employees can contribute up to 60% of their pre-tax earnings to 401k and the company will match dollar for dollar of your contributions up to 3% of your income for qualifying employees. Tuition reimbursement and profit sharing are available for hired applicants. Employees also receive paid vacation, personal time off (PTO) and six (6) paid holidays. More information can be found at ******************************************** This is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. This job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities, or working conditions associated with the position. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. This role is classifed as safety sensitive. All offers of employment are made contingent upon successfully passing a pre-employment drug screen and criminal background check. A motor vehicle records check is also required for positions with driving responsibilities. E-Verify Program Gordon Truck Centers, Inc. uses the E-Verify program, which confirms employment authorization of all newly hired employees and most existing employees through an electronic database maintained by the Social Security Administration and Department of Homeland Security. For new hires, the E-Verify process is completed in conjunction with the Form I-9 Employment Eligibility Verification on or before the first day of work. E-Verify is not used as a tool to pre-screen candidates. For up-to-date information on E-Verify, go to ************* and click on 'E-Verify' located near the bottom of the page.
    $47k-74k yearly est. Auto-Apply 19d ago

Learn more about service supervisor jobs

How much does a service supervisor earn in Boise, ID?

The average service supervisor in Boise, ID earns between $30,000 and $72,000 annually. This compares to the national average service supervisor range of $34,000 to $80,000.

Average service supervisor salary in Boise, ID

$46,000

What are the biggest employers of Service Supervisors in Boise, ID?

The biggest employers of Service Supervisors in Boise, ID are:
  1. Molina Healthcare
  2. City National Bank
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