Service Desk Lead
Service supervisor job in Thornton, CO
We are looking for a Service Desk Lead for our client in Thornton, CO. This is a long-term contract opportunity. This is a 100% onsite role.
The ideal candidate will have general experience and knowledge of troubleshooting processes for wide areas of IT (hardware, software, network, account, mobile, etc.). Previous experience managing or leading a team is preferred or at least 3 years of previous Service Desk experience at the Analyst or Tier 2 level. ITIL certification and/or knowledge is a plus.
Provide technical coaching, mentoring, and performance guidance to Service Desk Analysts. This includes reviewing their customer interactions, providing feedback on process adherence, and assisting with Tier 1 duties as needed to ensure coverage and hands-on training.
Serve as the primary escalation point for Service Desk Analysts. Provide advanced computer troubleshooting, analysis, critical thinking, and problem-solving skills for complex or priority support issues.
Review escalated tickets, provide advanced support for Tier 2 Incidents and complex Service Requests, and assist analysts in handling critical Incidents, ensuring rapid resolution within established SLAs (Service Level Agreements) and policies.
Identify, document, and advocate for continuous process improvement opportunities across support operations.
Develop and maintain clear, up-to-date resolutions and procedural documentation to strengthen Knowledge Management, minimize future escalations, and enhance overall service efficiency.
A key focus includes increasing First Call Resolution by empowering Service Desk technicians to resolve Tier 1 and Tier 2 tickets through improved guidance, training, and streamlined workflows that enable issues to be addressed at the earliest point of contact.
Receive, log, handle preliminary communications, and properly route calls and requests for the larger IT team. This includes accurate classification of contacts as either Incidents or Service Requests.
Own the Customer Service experience and maintain ownership and advocacy for the customer on issues lacking a clear responsible party until successful resolution is received. Ensure that all Incidents and Service Requests are properly closed out with the customer.
Facilitate solutions with customers while interacting with more specialized internal IT support teams and vendors. Accurately document all contacts for troubleshooting, escalation, and reporting purposes.
Service Desk Lead
Service supervisor job in Thornton, CO
Service Desk Lead
Compensation: $20 - $30 /hour, depending on experience
Inceed has partnered with a great company to help find a skilled Service Desk Lead to join their team!
Join a dynamic environment in a public school district where you will lead the service desk team without supervisory responsibilities. This role offers the opportunity to drive improvements, collaborate with techs, and enhance customer service. The district values the role of a service desk lead and aims for career progression opportunities.
Key Responsibilities & Duties:
Lead and coordinate service desk activities
Collaborate with service desk techs and management
Enhance IT ticketing service processes
Provide Tier 1 and Tier 2 tech support
Deliver excellent customer service
Assign and manage tickets efficiently
Foster team collaboration and feedback
Required Qualifications & Experience:
Experience with IT ticketing services
Strong customer service skills
Comfortable with process improvements
Ability to provide tech support
Excellent collaboration skills
Nice to Have Skills & Experience:
Experience with Halo or other ITSM systems
Passion for public school environments
Ability to lead without supervisory duties
Perks & Benefits:
3 different medical health insurance plans, dental, and vision insurance
Voluntary and Long-term disability insurance
Paid time off, 401k, and holiday pay
Weekly direct deposit or pay card deposit
Other Information:
Quick virtual interview process
Role reports to Service Desk Manager
Work schedule: 7:00 - 4:00 or 7:30 - 4:30
Free onsite parking
If you are interested in learning more about the Service Desk Lead opportunity, please submit your resume for consideration. Our client is unable to provide sponsorship at this time.
We are Inceed, a staffing direct placement firm who believes in the possibility of something better. Our mission is simple: We're here to help every person, whether client, candidate, or employee, find and secure what's better for them.
Inceed is an equal opportunity employer. Inceed prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
#INDDEN
Team Lead (PL/SQL Oracle)
Service supervisor job in Denver, CO
Team Lead
BillingPlatform is an industry-leading, fast-growing SaaS company. Our award-winning, cloud-based revenue lifecycle management platform is leveraged by leading global enterprises to automate and streamline the entire quote-to-cash process. At BillingPlatform, our employees are our most valuable asset, and we believe deeply in a culture of collaboration, accountability, innovation, and transparency. We seek bright, enthusiastic, and creative professionals looking to be part of our incredible team focused on challenging the status quo and driving transformational value to customers.
Backed by leading private equity firms FTV Capital and Columbia Capital, we have achieved remarkable industry recognition for growth, including being listed for the fifth consecutive year on Deloitte's Technology Fast 500™ list of fastest-growing technology companies and ranked on the Inc 5000 list for six years running.
Our ability to innovate market-leading solutions has been validated by all major industry analyst firms, including being named a Leader in the first-ever Gartner Magic Quadrant™ for Recurring Billing Applications, and being recognized as the Leader in Forrester Research's “The Forrester Wave™: SaaS Recurring Billing Solutions.” To learn more about us, visit billingplatform.com.
Description
The Team Lead role is a hybrid role that blends team management with hands-on technical contributions to drive our engineering initiatives forward. This person will work closely with engineers and cross-functional PMs to manage sprints, define problem spaces, and ensure seamless coordination across teams. The ideal candidate is both technically proficient and highly organized, with a strong ability to communicate and collaborate.
This role is hybrid, with 2-3 in-office days per week (Englewood, Colorado).
Responsibilities
Lead and mentor a team of skilled developers to ensure timely and high-quality feature delivery.
Partner directly with Product Managers to refine user stories and manage sprint deliverables.
Oversee design, implementation, code reviews, and maintenance of owned features.
Triage and escalate issues identified by the Support team to ensure swift resolution.
Take full ownership of the end-to-end release process of solutions.
Facilitate and actively participate in agile ceremonies (daily stand-ups, sprint planning, retrospectives, etc.).
Assist in recruiting, interviewing, and hiring for your team.
Qualifications:
Proven leadership and project management experience in dynamic, fast-paced software development environments.
Hands-on experience with Oracle and Database architecture is required.
Solid understanding of agile development methodologies.
Strong people management and team-building skills.
Technical background with the ability to guide and support development work effectively.
Bonus Points If You Have:
Experience collaborating with distributed teams.
Familiarity with CI/CD pipelines and DevOps practices.
Benefits
Be part of one of the fastest-growing companies in the United States
Receive competitive compensation that includes a robust benefits package-medical, dental, vision, LTD STD, HSA, FSA, free virtual mental health counseling, and many perks related to health and wellness provided by our medical carriers
Medical insurance coverage is effective on the first day of employment
401(k) match that is 100% immediately vested
Discretionary and charitable time off program
The base salary range for this position is $145,000 - $155,000 per year based on job-related knowledge, skills, experience, and market location. This position is a bonus eligible. Salary information is provided in accordance with U.S. pay transparency laws.
BillingPlatform provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.
Supervisor, Conveyance, Field Services
Service supervisor job in Broomfield, CO
Are you an experienced professional motivated to directly manage the day to day operations of an operations team while maintaining client satisfaction? Are you able to manage a team of employees responsible for a specific function including but not limited to First Time Vacant Review, REO, Bid Processer, Asset Registration and Conveyance Coordination? ServiceLink, one of the top providers in the mortgage services industry, seeks an individual with such talents and skills. If you possess executive presence and confidence in your ability then now is the time to join our team and become a part of something big.
A DAY IN THE LIFE
In this role, you will…
* Respond to audit and non-compliance issues in a timely and consistent manner
* Support daily interaction with our clients and maintain close relationships to ensure complete client satisfaction
* Ensure work activities achieve the volume expected and meet quality requirements daily
* Monitor performance of staff members according to established standards and enforce disciplinary actions when necessary
WHO YOU ARE
You possess …
* Previous leadership experience
* A desire to train and motivate your team - you will lead by example
* The understanding the needs of your team members, adapt and adjust to meet those needs
* The ability to build rapport with your team, stay involved with your team and help them meet their goals
* The ability to create processes to help your team meet their goals, in turn you then meet your goals
* Experience with governmental regulations, such as Fannie Mae, Freddie Mac, and HUD
* The ability to oversee all processes
Responsibilities
* Manage a team of employees responsible for a specific function including but not limited to First Time Vacant Review, REO, Bid Processing, Asset Registration and Conveyance Coordination
* Respond to audit and non-compliance issues as discovered
* Develop and maintain client relationships
* Maintain strong focus on trending, QC/QA and reporting
* Maintain both quality and productivity goals on a daily basis
* Handle interviewing, hiring, and disciplinary needs of staff
* Handle incoming phone calls as needed
* Perform all other duties as assigned
Qualifications
* High School Diploma or equivalent preferred - Bachelor's Degree preferred
* Previous leadership experience
* Strong verbal and written communication skills required
* Ability to excel in a high-impact position within a fast-paced, deadline driven environment
* Must be proficient in Microsoft software products
* Previous experience with property management, construction, and property insurance a plus
* Experience in working with P&L preferred
* Basic understanding of local laws and ordinances regarding property condition is ideal
* Previous mortgage servicing and/or property preservation experience preferred
* Experience with government regulations, such as Fannie Mae, Freddie Mac, and HUD
* Special training will include client guidelines and business rules, user review guide, classroom training, system training and side by side training
Responsibilities · Manage a team of employees responsible for a specific function including but not limited to First Time Vacant Review, REO, Bid Processing, Asset Registration and Conveyance Coordination · Respond to audit and non-compliance issues as discovered · Develop and maintain client relationships · Maintain strong focus on trending, QC/QA and reporting · Maintain both quality and productivity goals on a daily basis · Handle interviewing, hiring, and disciplinary needs of staff · Handle incoming phone calls as needed · Perform all other duties as assigned
Auto-ApplyPrevious Customer Service Wanted
Service supervisor job in Superior, CO
🌟 Previous Servers and Customer Service Wanted - Patient Care
💙 No Healthcare Experience Needed - Just Heart, Empathy & a Desire to Help Others Heal
✨ Make a Real Difference Every Day
Are you great with people and ready for work that actually matters? At Serenity Healthcare, we're redefining mental wellness with empathy, innovation, and life-changing care.
We're not looking for medical backgrounds - we're looking for human connection. If you've worked in customer service, hospitality, or any role that puts people first, you already have the foundation to succeed here.
🎓 Don't Have Healthcare Experience? We'll Train You!
We provide full, paid training and national certification. You bring:
✅ 2+ years of full-time work experience
✅ Strong communication skills
✅ A kind, composed, and positive attitude
✅ A passion for helping people feel seen, heard, and valued
👩 ⚕️ Your Role as a TMS Technician
As a TMS Technician, you'll guide patients through their healing journey, offering both emotional support and technical care using our advanced TMS therapy.
Your day-to-day:
Work one-on-one with patients during treatment sessions
Operate and monitor our high-tech TMS therapy machine
Use tools like gratitude, journaling, and goal-setting to encourage patient growth
Track and document progress to share with medical staff
Be a steady, supportive presence throughout each patient's care journey
🌱 What We're Looking For
You don't need a medical degree - just a genuine love for helping people.
We're seeking someone who:
Has 2+ years of customer-facing experience (e.g., retail, hospitality, education, etc.)
Is naturally empathetic, calm, and uplifting
Communicates clearly and professionally
Is reliable, growth-oriented, and receptive to feedback
Wants to be part of something bigger than a job
💼 Why You'll Love Working at Serenity
✔ Fulfillment - Help people take back their lives
✔ Career growth - We promote from within as we expand nationwide
✔ Supportive culture - You'll be valued for who you are and how you care
Our Benefits Include:
🏥 90% employer-paid medical, dental & vision
🏖 10 PTO days (15 after 1 year) + 10 paid holidays
💰 401(k) retirement plan
🚀 Rapid internal promotion opportunities
💡 About Serenity Healthcare
We're on a mission to change the mental health industry. Using FDA-approved TMS therapy and a holistic, patient-centered approach, we help people heal even when traditional treatments haven't worked. Our care is personal, proven, and powered by compassion.
📝 Apply Today - Be the Reason Someone Finds Hope Again
Serenity Healthcare is an equal opportunity employer. All qualified applicants are welcome. Employment is contingent upon successful background and drug screening.
In accordance with Colorado's Equal Pay for Equal Work Act this position pay ranges $25-26.50 hourly.
Auto-ApplyManaged Application Services (MAS) Supervisor
Service supervisor job in Greenwood Village, CO
We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, culture and talent experience and our ability to be compelling to our clients. You'll find an environment that inspires and empowers you to thrive both personally and professionally. There's no one like you and that's why there's nowhere like RSM.
As a leading Microsoft Partner and RSM US leverages' Microsoft's leading enterprise resource planning platform, Microsoft D365 Finance and Operations, and other Microsoft-centric tools to help customers stay competitive in a constantly changing environment. We are expanding our Managed Application Services team and looking for seasoned D365 BC/NAV functional consultant with experience in the financial and projects accounting areas. The ideal candidate has a strong finance background, enjoys being part of a team and working directly with clients and Microsoft. Dynamics 365 implementation or supporting services is a requirement. This team is responsible for supporting our implementation projects and well continuing with the client after go live. In this role, you will help mentor our team, assist clients in the implementation and support of Microsoft Dynamics D365 BC software as well as working directly with Microsoft on solving mission critical business situations. You will be working with a nationally dispersed team that is highly collaborative and a fun culture. Basic Qualifications:
7+ years of hands-on software implementation or supporting services experience with Microsoft D365 BC and NAV
Strong accounting with Project accounting experience
Understanding of ERP software and how it applies to business processes
Excellent communication skills, written and verbal
Strong analytical skills
BS/BA in Finance or Accounting
Preferred Qualifications:
Technology skills
Ability to work independently
Strong business knowledge
Dynamics D365 BC or NAV certifications highly desired
This position follows a hybrid work model, requiring in-office presence twice per week and willingness to travel up to 25%
At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life's demands, while also maintaining your ability to serve clients. Learn more about our total rewards at **************************************************
All applicants will receive consideration for employment as RSM does not tolerate discrimination and/or harassment based on race; color; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender; sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the US uniformed service; US Military/Veteran status; pre-disposing genetic characteristics or any other characteristic protected under applicable federal, state or local law.
Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please call us at ************ or send us an email at *****************.
RSM does not intend to hire entry level candidates who will require sponsorship now OR in the future (i.e. F-1 visa holders). If you are a recent U.S. college / university graduate possessing 1-2 years of progressive and relevant work experience in a same or similar role to the one for which you are applying, excluding internships, you may be eligible for hire as an experienced associate.
RSM will consider for employment qualified applicants with arrest or conviction records in accordance with the requirements of applicable law, including but not limited to, the California Fair Chance Act, the Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the San Francisco Fair Chance Ordinance. For additional information regarding RSM's background check process, including information about job duties that necessitate the use of one or more types of background checks, click here.
At RSM, an employee's pay at any point in their career is intended to reflect their experiences, performance, and skills for their current role. The salary range (or starting rate for interns and associates) for this role represents numerous factors considered in the hiring decisions including, but not limited to, education, skills, work experience, certifications, location, etc. As such, pay for the successful candidate(s) could fall anywhere within the stated range.
Compensation Range: $95,400 - $192,000
Individuals selected for this role will be eligible for a discretionary bonus based on firm and individual performance.
Auto-ApplySupervisor, Trade Services
Service supervisor job in Greenwood Village, CO
A career at CoBank can offer you the opportunity to make a personal impact on the people and communities where we do business. In order to be the best, we hire the best!
Remarkable Benefits Offered by CoBank
Careers with a purpose
Time-Off Packages, 15 days of vacation, 10 paid sick days and 11 paid holidays
Competitive Compensation & Incentive
Hybrid work model: flexible arrangements for most positions
Benefits Packages, including Medical, Dental and Vision coverage, Disability, AD&D, and Life Insurance
Robust associate training and development with CoBank University
Tuition reimbursement for higher education up to $10k per year
Outstanding 401k: up to 6% matching and additional 3% non-elective contribution
Community Impact: United Way Angel Day, Volunteer Day and Associate Directed Contribution
Associate Resource Groups: creating a culture of respect and inclusion
Recognize a fellow associate through our GEM awards
Job Description
Provides general supervision for Trade Services team, including workflow, administrative oversight, technical expertise, associate coaching, feedback and functional participation. Ensures the effective and efficient delivery of Trade transaction processing, documentation and payment activities to meet the export and import letter of credit requirements. Responsible for team performance, task prioritization, team quality assurance, service level standards, on-time processing, and project completion.
Essential Functions
Oversees the daily activities of the Trade Services Export Processing team, ensuring that department Key Performance Indicators (KPIs) and customer expectations are achieved. Reviews and releases transactions.
Collaborates with department manager and other supervisors to facilitate proper work load balance, high level of associate engagement, and adherence to business guidelines and processes.
Serves as escalation point for processing and servicing issues identified by internal and external customers. Ensures that issues are resolved in a timely manner, and informs management as needed.
Assesses the training needs and coordinates training opportunities for the team.
Safeguards against documentation risk by evaluating staff's understanding of rules and regulations (UCP and ISBP), and providing ongoing coaching on proper interpretation and application.
Supervises the process of document examination under export and import letters of credit for compliance, correctness and conformity. Processes export and import payments, and ensures GSM transactions meet regulation requirements.
Reviews transactions for OFAC violations, and assesses validity of any flagged transaction, and determines if appropriate to waive or if further review is required by Compliance Monitoring.
Serves as the subject matter exert for customer/partner delivery requirements for the team.
Supervises staff. Sets performance standards, manages workflow, grants authorities, evaluates performance, and recommends personnel actions within delegated authorities. Consults with Human Resources as appropriate.
Education
High school diploma or GED required
Work Experience
6 years of experience, preferably in the banking or financial services industry. required
5 years of experience in letters of credit preferred
Physical Exertion Details
Sedentary Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.
Travel Requirement Details
Occasional Travel occurs infrequently (typically, once a month or less).
About CoBank
The typical base pay range for this role is between $89,600 - $110,160. Compensation may vary based on individual job-related knowledge, skills, expertise, and experience. This position is eligible for a discretionary annual incentive program driven by organization and individual performance.
The listed salary, other compensation and benefits information is accurate as of the date of this posting. This job will be posted for a minimum of five (5) business days or until the position is filled. CoBank reserves the right to adjust compensation for all positions and to modify or discontinue benefits programs at any time in its sole discretion, subject to applicable law.
CoBank is a cooperative bank serving vital industries across rural America. The bank provides loans, leases, export financing and other financial services to agribusinesses and rural power, water and communications providers in all 50 states. The bank also provides wholesale loans and other financial services to affiliated Farm Credit associations serving more than 76,000 farmers, ranchers and other rural borrowers in 23 states around the country. CoBank is a member of the Farm Credit System, a nationwide network of banks and retail lending associations chartered to support the borrowing needs of U.S. agriculture, rural infrastructure and rural communities. Headquartered outside Denver, Colorado, CoBank serves customers from regional banking centers across the U.S. and also maintains an international representative office in Singapore.
REASONABLE ACCOMMODATION
We are committed to ensuring that our online application process provides an equal employment opportunity to all applicants, including qualified individuals with disabilities. If you are an applicant with a disability, or are assisting an applicant with a disability, and require accessibility assistance or would like to request a reasonable accommodation for any aspect of the application process, including completing an application, interviewing, or otherwise participating in the employee selection process, please submit a request by emailing *********************. Include your contact information and specific details about your requested accommodation.
Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.
CoBank is an Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability, or status as a protected veteran.
Auto-ApplyField Service Supervisor
Service supervisor job in Platteville, CO
***This job has preference to qualified local job seekers within 60 miles of our Axis Platteville, CO facility.
The Field Service Supervisor is responsible for the management and supervision of field crew and the cementing process from the calculations to preparing a well for production, mixing and pumping on various cement equipment, even driving Class A equipment to location. This position will ensure job performance is of high quality, equipment is maintained at a high level, pump operation is performed per Axis management and operating procedures and effective coordination with the customer representative on all job aspects. The Field Service Supervisor is responsible for the day-to-day rig and ancillary equipment production as well as the relationship with the Company's customers. This position promotes and implements the Company's policies and standard operating procedures while also advancing the best interest of the Company's customers.
Essential Duties and Responsibilities
The essential functions include, but are not limited to the following:
Proactively communicate with the reporting Operations Management on customer status and crew performance.
Calculate Oilfield calculations and Pump schedule, while even mixing and pumping various equipment.
Receive and implement the job orders from the customer representative.
Assist the customer, when requested, in the planning and scheduling of other services for the job.
Communicate job and scheduling status with district Sales Representative.
Be responsible for the field crew and all information needed to perform the job to the customer's specifications.
Effectively monitor and evaluate assigned Operator and crew performance.
Help support, measure, and monitor all company quality and performance programs.
Help in the resolution of disputes or problems between customers and Axis.
Look for new business and market opportunities.
Aid in the recruitment of crew hands.
Review and prepare well reports, CORE activity reports, incident Reports and non-personnel incident reports.
Manage all assigned equipment maintenance and communicate maintenance requirements and issues to direct Operations Management.
Communicate any safety or environmental incidents or issues and concerns with Operations and HSE Management.
Ensure strict adherence to all company Safety and Operating Policies with both company personnel and subcontractor personnel.
Ensure that the company fulfills all its responsibilities in meeting, and hopefully exceeding, the customer's expectations and requirements.
Salary Range - $30.00-$35.00 hourly DOE
Minimum Qualifications (Knowledge, Skills, and Abilities)
High School Diploma/GED/equivalent education;
Minimum 3 years' experience Oilfield cementing.
Must have valid, active state-issued driver's license Class A, 3 years minimum.
Proficiency in Microsoft Office (especially Word and Excel).
Must be able to work a varied rotational schedule and travel as job requires.
Work may be performed in all weather conditions.
Mobility, including entering confined spaces, enter areas by the use of ladders or other access devices; ability to bend, stoop, twist, stand, squat, crawl and walk
Must be able to lift up to 75 lbs.
Ability to effectively communicate, both verbally and written in English.
Basic math skills and problem solving and organizational skills.
Demonstrated ability to communicate effectively with customers, visitors, vendors and other employees.
Ability to interact with others in a team and fast-paced environment
Reliable telephone (cell phone) communication and transportation
Ability to clear eligibility on Axis pre-employment requirements
Receipt of proof of eligibility to work in the United States, as required by law.
HVAC Service Supervisor
Service supervisor job in Denver, CO
Salary: $ 105,000.00
We have partnered with a large HVAC company in the Denver, CO area to provide them with HVAC Service Supervisor. Please review the below description and let us know if you are interested.
Prioritized Must Have Skills of the HVAC Service Supervisor:
#1. Must have a minimum of 7 years of commercial service technician field experience.
#2. Must have EPA certification
#3. Must have a valid drivers license.
#4. No more than 3 jobs in the last 10yrs.
Responsibilities of the HVAC Service Supervisor:
Agreement / Project Management:
Effectively manages and controls equipment, material, tool utilization and costs while assuring proper staffing and efficient field operations.
Audits required documents prior to start of work to ensure all pertinent information is included; assures personnel doing the work are well informed of scope of work.
Provides current input and actively participates in regular review meetings on work progress, customer relations, field relations, internal administration and other matters affecting service operations.
Expedites and achieves schedules through the dispatcher; returns unused materials to suppliers for credit; closes all completed jobs and expedites release for billing.
Provides sales personnel with leads and alerts sales personnel about competitive sales efforts.
Customer Service:
Ensures customer concerns are responded to quickly and efficiently while building and maintaining customer confidence and satisfaction.
Able to influence and drive customer satisfaction; possesses the proper judgment to escalate procedures when an emergency arises so that customers' needs are met.
Is able to effectively communicate relevant information to customers regarding their systems, regardless of the customer's level of technical knowledge.
Reports customer relations activity affecting customer satisfaction; fosters positive long-term relationships.
Staff Development:
Trains all levels of service technicians, apprentices and interns; mentors service representatives on how to solve problems independently.
In coordination with Service Manager, develops and implements programs to improve the skills of individual technicians and the work group as a whole; provides training assistance and support during evening training classes at Haynes Mechanical Systems.
Balances team and individual responsibilities; exhibits objectivity and openness to others' views; gives and welcomes feedback; contributes to building positive team morale; puts success of team above own interests.
Approaches others in a tactful manner; reacts well under pressure; treats others with respect and consideration regardless of their status or position.
Ensures staff have read and are familiar with all safety procedures and manuals; provides ongoing training regarding on-the-job safety.
Effectively audits performance of staff and recommends appropriate personnel actions, including but not limited to hiring, termination, promotion, demotion, and compensation.
Personal development:
Keeps technical knowledge up to date as to equipment and concepts; gains familiarity with new products and techniques as they are introduced.
Belongs to and takes advantage of technical organizations to improve technical knowledge.
Requirements of the HVAC Service Supervisor:
Demonstrated leadership skills
Minimum 7 years of commercial service technician field experience
Must possess a valid driver's license and currently maintain a safe driving record as required by the company's insurance provider
EPA Certified
Certificate of Completion or Diploma with an accredited HVAC trade school
Other Key Requirements:
On-site role
No sponsorships or visa holders. No Corp-to-Corp.
Benefits of the HVAC Service Supervisor:
Medical Insurance
Dental Insurance
401(k) with match
About the Company:
Cyfle is a global business dedicated to connecting talents worldwide. Our comprehensive RPO services, placement services, and training services help businesses unlock their full potential.
Service Supervisor
Service supervisor job in Arvada, CO
Veolia is a global leader in environmental services, operating across all five continents with nearly 218,000 employees. Specializing in water, energy, and waste management, Veolia designs and implements innovative solutions for decarbonization, depollution, and resource regeneration, supporting communities and industries in their ecological transformation.
Within this framework, Water Tech brings together a dedicated team of experienced professionals committed to tackling the world's most complex challenges related to water scarcity, quality, productivity, and energy.
Together, we pursue a shared mission to create a more sustainable future.
Job Description
Essential Functions / Responsibilities:
The Service Supervisor and Account Manager (80/20 split) will lead, direct and assist service technicians to meet quality, schedule and cost objectives. In this role you will work within defined parameters to make decisions, apply concepts to issues of moderate complexity, and resolve issues through immediate action or short-term planning.
Additionally, you will promote and sell our complete pure water/ultrapure treatment systems to light industry clients in the Denver Colorado region. You will support clients in the region for expansions, additions, water conservation projects, and account management of existing customers. Veolia Water Technologies and Solutions (VWTS) carries one of the broadest product lines in our industry, ranging from service deionization to standard reverse osmosis systems. In this role you will develop and execute growth plans for the assigned region. Collaboration with adjacent team members is a must for this role. A successful candidate will be skilled in communication, lead with technical competency, and win with integrity.
Direct and manage the activities of the service team and provide technical, quality, production, and service leadership to the team to deliver on quality, schedule and cost goals
Provide ongoing support in scheduling resources, technical leadership and facilitating the flow of equipment to meet customer requirements
Responsible for account ownership of ongoing and supplemental business as well as account renewals
Support and lead process improvement initiatives to reduce cycle time, improve inventory turns and reduce manufacturing losses
Perform administrative duties to support the business including timecards, labor vouchers, self-audits, absence reviews, and missing time corrections.
Coach and counsel employees regarding individual performance and development needs
Practice sound human relations and communications skills in order to motivate the team in safety, quality and productivity/service.
Review production and service orders and implement production and service schedules
Analyze and diagnose equipment problems and take corrective measures to minimize downtime and interruption of schedules
Ensure the facility is meeting all regulatory and non-regulatory compliance obligations including, but not limited to, occupancy permit/business license, fleet compliance and ISO quality systems and certifications
Drive growth and change in a fast-moving and high-energy environment. Use lean six sigma methodology in driving improvements
Understand and communicate customer's needs, qualify leads, and work closely with the regional sales team and sales manager to leverage their expertise to create value propositions for customers and routinely provide accurate opportunity and sales forecasts
Collaborate with your team leaders to develop and execute a comprehensive growth plan for the assigned territory and markets
Provide prompt and responsive service to sales clients in respective areas
Support new product launch campaigns and gather market information for the development of new product initiatives
Promote a working environment to achieve excellence in Environmental Health and Safety (EHS), quality, productivity, and customer service
Other duties as assigned
Qualifications
Qualifications / Requirements:
Bachelor's degree from an accredited university or college (or a high school diploma/GED with at least 4 years of experience in a manufacturing role)
Capable of reading PID's and PLC's
Hands on experience with Mechanical / Electrical and Plumbing
Ability to travel frequently
Desired Characteristics:
Bachelor's degree in Engineering is preferred
Demonstrated communication skills
Demonstrated customer focus
Sense of urgency
Strong interpersonal and leadership skills
Experience with Health and Safety Framework/E Framework
Water treatment experience
Working DOT Knowledge
Clear thinker
Computer and MS Office proficient
SAP experience
Good driving record
Spanish Speaking
Strong understanding of the industrial marketplace and value of VWTS solutions
Additional Information
At Veolia, we realize diverse teams make smarter decisions, deliver better results, and build stronger
communities. We're an organization that champions diversity and inclusion at every rung of the ladder
and are proud to be an equal opportunity workplace. Because our people are our greatest assets, we
also offer competitive compensation and benefits that include:
● Compensation - The salary range is tied to the market for similarly benchmarked roles. The range is
not an absolute, but a guide, and offers will be based on the individual candidate's knowledge, skills,
experience, and market conditions, as well as internal peer equity. Depending upon all the preceding
considerations for the final selected individual candidate, the offer may be lower or higher than the
stated range: $75.5-$100k USD
● Medical, Dental, & Vision Insurance Starting Day 1!
● Life Insurance
● Paid Time Off
● Paid Holidays
● Parental Leave
● 401(k) Plan - 3% default contribution plus matching!
● Flexible Spending & Health Saving Accounts
● AD&D Insurance
● Disability Insurance
● Tuition Reimbursement
Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this
posting. The Company reserves the right to modify this information at any time, subject to applicable
law.
****Applicants are required to be eligible to lawfully work in the U.S. immediately; employer will not
sponsor applicants for U.S. work authorization (e.g. H-1B visa) for this opportunity****
Water Tech does not accept unsolicited resumes from external recruiting firms. All vendors must have a
current and fully executed MSA on file before submitting candidates. Any unsolicited resumes and
candidate profiles will be deemed the property of Water Tech, and no fee will be due.
As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.
Supervisor, Clinical Services - (LPC, LCSW, PSY, LMSW, LMFT, LISAC)
Service supervisor job in Denver, CO
Job Description
Applicants must reside in Colorado.
The Job/What You'll Do:
The Supervisor of Clinical Services effectively initiates, communicates, and collaborates with the contact center leadership on program service delivery, training, and clinical initiatives. Directly supervises a team of crisis specialists to assist with skill development and delivery of crisis intervention services that incorporate brief interventions and crisis risk assessments with trauma-informed practices.
Work hours: Thurs 0330-0730/Thurs-Sat 1930-0730
Responsibilities:
Conduct clinical oversight and administrative supervision as delegated by the Director of Clinical Services in our 24/7/365 Contact Center.
Use appropriate methods and a flexible interpersonal style to help coach others and provide timely guidance and feedback services.
Assist in the development, review, and update of crisis services and clinical policies: responsible for crisis services and clinical procedures.
Monitor and evaluate clinical and crisis key performance indicators.
Complete quality and compliance audits; ensure aggregate and individual feedback loops for performance improvement.
Provide coaching and oversight to team leads for effective management of call center operations.
Training of all new team leads, crisis agents, and peer support specialists.
Responsible for the implementation of trauma-informed care practices into clinical oversight, supervision, and policies.
Effectively initiates, communicates, and collaborates with the contact center leadership on program service delivery and components, training, evaluation and outcomes, clinical initiatives, new projects, and building a successful team.
Rotating clinical on-call responsibilities
Real-time staff support through clinical staffing, call monitoring, and answering incoming crisis calls when needed.
Other tasks as assigned.
Knowledge, Skills, Abilities:
Critical thinking skills and effective decision-making within the context of the organization's culture.
Flexible interpersonal style to help coach others; Provides timely guidance and feedback.
Results in task accomplishment.
Clear/concise/logical verbal and written business communication for the execution of vision and strategic initiatives.
Plans effectively; establishes courses of action for self and others to ensure work is completed efficiently.
Maintains effectiveness when experiencing major changes in work tasks or environment.
Adjusts effectively to new processes.
Builds and maintains collaborative relationships that facilitate the accomplishment of goals.
Technical, industry-specific knowledge about healthcare, behavioral health, crisis services, and clinical standards of practice.
Education & Experience:
Master's Degree,
Current CO Behavioral Health License (LPC, LCSW, PSY, LMSW, LMFT, LISAC)
OR
An out-of-state Behavioral Health License, with CO BH Board Endorsement
5+ years of related behavioral health industry experience, 1-year clinical management,
2+ years of crisis intervention experience,
1+ year of supervisor experience,
A comparable combination of education and/or applicable experience will be considered.
Work Location: Remote
All applicants must reside in Colorado.
Wireless (Wi-Fi) connection is not permitted for this position; you must be connected to your home internet modem/router with Ethernet cabling (Cat5e or better - this can be provided to staff as needed).
The candidate's applicable education and experience will determine where a candidate falls in the position range.
Pay Range$77,000-$86,900 USD
Working Conditions:
While performing the job duties in the office or at a home office, the employee is frequently required to stand, walk, sit, and use hands; they must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Exposure to noise typical with office operations. Ability to hear and speak. Employees must maintain a stable and secure private home internet with a minimum of 50Mbps download and 5Mbps upload, and an average jitter less than 20% of latency. *****************************
Who We Are & What We Offer:
Solari is an award-winning nonprofit that operates a 24/7 crisis line serving statewide in Arizona, Oklahoma and Colorado. Our mission is to Inspire Hope through our talented and compassionate staff.
Since 2007, Solari has been providing crisis contact center services and in that short time has helped thousands of individuals and families connect to the help they need. Additionally, in that short timeframe, Solari has grown to expand services to a peer-run Warm Line, Serious Mental Illness (SMI) determinations, mobile team dispatches, crisis transportation services, emergency room-based assessments, Department of Child Safety (DCS) rapid response and crisis stabilization services, telephone follow-up to those who need it, tragedy support lines and other in-kind services to the community.
Friendly work environment
Generous paid time off (PTO)
Health benefits (Medical/Dental/Vision) that start the first of the month following the hire date
Competitive compensation
Convenient office locations and Hybrid Schedule
On-site fitness room free to all employees (Tempe Office)
Basic Life Insurance
Voluntary Life, Spouse, Child Insurance
Critical Illness w/free dependents
Critical Illness Spouse
Short Term & Long Term Disability- Starts first of the month after 90 days of employment
401K & 401K Roth - Starts first of the month after 90 days of employment
United Pet Care
LifeLock for identity theft
LYRA EAP Program- 25 free sessions for mental health per family member
Solari is proud to be an equal opportunity employer and does not unlawfully discriminate against any employee or applicant for employee per applicable federal, state, and local laws. At Solari, a diverse mix of highly talented, innovative, and dedicated people come together to make a lifetime impact on each of our Client's lives. All qualified applicants will receive equal consideration for employment.
We are focused on equality and believe deeply in diversity of race, color, ancestry, age, veteran status, marital status, creed, religion, sex, gender, gender identity, sexual orientation, ethnicity, national origin, and other legally protected group status.
Multi-Site Service Supervisor (Steele Central)
Service supervisor job in Denver, CO
About the Role
The Multi-Site Service Supervisor plays a key role in keeping a select group of RedPeak communities running smoothly, safely, and beautifully. This leader oversees all aspects of property maintenance--from preventative care and servcie requests to safety compliance and contractor management--ensuring every community reflects RedPeak's high standards
In this role, you'll take a proactive, solutions-focused approach to identifying needs, improving processes, and developing on-site service talent. You'll partner closely with other departments, streamline operations, and drive efficiency, all while creating great experiences for residents and team members.
Why Join RedPeak?
RedPeak - Energize Communities. Bring People Together. RedPeak is a full-service apartment owner, operator and developer with 24 years of expertise and focus on the Denver's market. Before Colorado cities were full of cut and paste high-rises and living here was on checklist, our corner of the Front Range was full of comfy mountain towns and cowboy character. We loved Colorado then and we love Colorado now. We know where old charm lives in the midst of breathtaking expansion, and our communities offer a rare opportunity to balance the best of both worlds. As for our team, we're agile overachievers that energize every community with swift service and style. Most importantly, we know that residents should be treated like neighbors, not numbers, and define success by how we're able to bring people together.
We're proud of our diverse and inclusive culture that fuels innovation, strengthens our team, and mirrors the vibrant communities we serve. With meaningful training, career growth pathways, and a strong support system, we're here to help you thrive while making a real impact on residents' lives.
Position Details
Schedule: Monday-Friday, 8am-5pm
Pay: Pay: $35-$41/hour plus bonus potential. Pay is based on experience
Multi-Site: 12 Properties, 423 Units
Liv on Steele - 50 units
1311 Cook - 40 units
1357 and 1373 Cook- 18 units
1120 and 1136 York- 24 units
833 Dexter - 20 units
820 Dexter - 22 units
880 and 890 Dexter - 39 units
825 and 805 Dahlia - 80 units
1190 Birch - 32 units
870 Cherry - 22 units
The Ash - 27 units
The Allyson - 49 units
Perks and Benefits
Great benefits, including full medical, dental, vision, employer-paid short-term disability
Monthly Maintenance Bonus
Competitive 401(k) with company match; fully vested at day one of eligibility
16 PTO days, 10 Paid Holidays
30% Rent discount
RedPeak Student Debt Repayment Program
Make Your Mark Scholarship Fund administered by the Denver Foundation
50% or up to $75 monthly health club reimbursement and wellness programs
Cell Phone Reimbursement
Team Member Recognition Program
Advanced Maintenance Training Center
Company paid EPA and CPO certifications
Education, Certifications and Experience
High School Diploma or equivalent required; technical degree or equivalent experience preferred.
Minimum 5 years of experience is multifamily property management
Strong knowledge of HVAC, electrical, and plumbing systems
Certified Pool Operator (CPO) and EPA Section 608 Type II (Universal preferred)
Proven experience supervising and leading maintenance teams
Basic computer and communication skills
RedPeak is committed to conducting all employment practices for employees at all levels without regard to race, creed, gender, color, religion, sex, national origin or ancestry, age, mental or physical disability, marital status, sexual orientation, gender identity/status, pregnancy, childbirth or related medical conditions, or any other characteristic protected by applicable state, federal or local laws, except where a bona fide occupational requirement exists.
Auto-ApplyService Supervisor - PearlDTC
Service supervisor job in Denver, CO
ABOUT GREYSTAR Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in more than 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing over 1,000,000 units/beds globally. Across its platforms, Greystar has nearly $79 billion of assets under management, including over $35 billion of development assets and over $30 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit *****************
SUMMARY
This role oversees and performs technical and mechanical work that ensures the inside and external buildings, ground, amenities, and common areas of the community meet the Company's standards for cleanliness, appearance, safety, and overall functionality.
JOB DESCRIPTION
* Assists and completes work orders generated from resident requests for service, as well as routine upkeep on the community by diagnosing the source or cause of the defect or problem, and making repairs in accordance with established policies, procedures, safety standards, and code requirements.
* Oversees and completes the "make-ready" process to prepare vacant apartment homes for leasing and new move-ins by completing the pre-move-out inspection, creating a "punch" list of maintenance work needed, scheduling vendors and contractors as needed, obtaining needed supplies and materials, completing all maintenance tasks, and inspecting completed work.
* Develops standards for the cleanliness and overall appearance of the community's grounds, amenities, building exteriors, market ready unit interiors, breezeways, curbs, signage, leasing office, central garbage areas, parking lots, and other buildings and common areas to ensure that they reflect and represent the high quality of the community and Greystar standards.
* Periodically inspects work performed by other service team members to assess effectiveness of policies and procedures and develop corrective action plans as needed.
* Periodically inspects work performed by contractors, vendors and other service providers to verify the work, materials and services meet quality standards, scope and specifications as required.
* Maintains adequate inventory of spare parts and maintenance materials and works with Community Manager to order supplies and tools as needed to stay within budgetary guidelines.
* Completes monthly preventative maintenance procedures as outlined in the Policy and Procedure Manual.
* Assists Community Manager in developing the budget for regular repair and maintenance and capital projects.
* Supports cost-cutting and expense control programs by fixing rather than replacing parts when possible, not being wasteful with materials and supplies, and practicing the correct use for tools and equipment.
* Conducts regularly scheduled Greystar safety meetings, ensure all MSDS sheets are current and readily accessible, and keeps up to date on all OSHA and other safety related laws and requirements to ensure community compliance.
* Demonstrates customer services skills by treating residents and others with respect, answering questions from team and residents, responding sensitively to complaints about maintenance services, and assigned work orders with efficiency and urgency.
#LI-HT1
BASIC KNOWLEDGE & QUALIFICATIONS:
* High school diploma, GED, or related experience and training.
* Experience in property management maintenance, other building maintenance, or related trade.
* Incumbents must provide own hand tools unless prohibited by State law and must be knowledgeable and skilled in the safe use and maintenance of hand tools, power tools, user-moved aids, mechanical equipment and measuring devices.
* Ability to apply principles of logical thinking to define and correct problems.
* Proficiency in customer service and interpersonal communication skills in order to effectively interact with residents, clients, team members, and other business contacts, respond courteously to questions and requests, and stay calm when addressing and resolving customer problems.
* Ability to read, write, and communicate effectively to represent company management in a support capacity, act as first point of contact for internal team members and external visitors to the Company, and answer questions related to department operating policies.
* Proficiency in internet, word processing, spreadsheet, and database management programs in order to maintain records of information and develop and provide information for manager's use. Property management system experience preferred.
* Mathematical skills necessary to add, subtract, multiply, and divide numbers, decimals, and fractions in order to review and complete various financial, administrative, and legal documents.
SPECIALIZED SKILLS:
* Incumbents must have EPA certifications Type I and II or Universal if position requires working on a sealed HVAC system to test system pressures, handle refrigerants, etc.
* Incumbents must have all certifications as required by State and Local jurisdictions.
* Incumbents must have valid driver's license to operate a golf cart on property.
TRAVEL / PHYSICAL DEMANDS:
* Incumbents need to be able to stand, walk, and/or sit for extended periods of time and bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
* Incumbents must be able to work inside and outside in all weather conditions (rain, snow, heat, hail, wind, sleet).
* Job demands may require incumbents to push, pull, lift, carry, or maneuver weights of up to twenty-five (25) pounds independently and fifty (50) pounds with assistance.
* Local, routine travel may be required to attend business meetings, training programs, or other situations necessary for the accomplishment of some or all of the daily responsibilities of this position.
* Incumbents must be able to work a flexible work schedule, which includes taking "call" during evenings, weekends, and holidays.
The hourly range for this role is $33 - $38.
Additional Compensation:
Many factors go into determining employee pay within the posted range including business requirements, prior experience, current skills and geographical location.
* Corporate Positions: In addition to the base salary, this role may be eligible to participate in a quarterly or annual bonus program based on individual and company performance.
* Onsite Property Positions: In addition to the base salary, this role may be eligible to participate in weekly, monthly, and/or quarterly bonus programs.
Robust Benefits Offered*:
* Competitive Medical, Dental, Vision, and Disability & Life insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.
* Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure.
* For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability.
* 6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).
* 401(k) with Company Match up to 6% of pay after 6 months of service.
* Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).
* Employee Assistance Program.
* Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans.
* Charitable giving program and benefits.
* Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority.
Greystar will consider for employment qualified applicants with arrest and conviction records.
ANTICIPATED CLOSING DATE
December 26, 2025
This date may be subject to change due to evolving business needs.
Auto-ApplySupervisor, Service Contract Renewals
Service supervisor job in Loveland, CO
Imagine yourself... + Doing meaningful work that makes an everyday impact on the world around you. + Thriving in a supportive team environment that inspires you to strive for excellence. + Joining a company with a proven track record of success and an exciting future.
At **Hach** ( ************ ), a Veralto company, we ensure water quality for people around the world, and every team member plays a vital role in that mission. Our founding vision is to make water analysis better-faster, simpler, greener and more informative. We accomplish this through teamwork, customer partnerships, passionate experts, and reliable, easy-to-use solutions.
As part of our team and the broader Veralto (************************* network, you'll be part of a unique work environment where purpose meets possibility: where you'll make an immediate, measurable impact on a global scale by enabling the world's everyday water needs, and where you'll have opportunities to foster your professional development and fuel your career growth.
Motivated by the highest possible stakes of climate change and global health, we're working together within a rapidly digitizing industry to find innovative technologies that guarantee the safety of our water and our environment. More about us: https://************/about-us
**We offer:**
+ Day 1 Health, dental, and vision as well as 401(k) with a match!
+ Professional onboarding and training options
+ Powerful team looking forward to working with you
+ Career coaching and development opportunities
**About the role:**
The **Service Contract Renewal Supervisor** leads a team of 5 and plays a key part in driving operational excellence, team engagement, and achievement of sales and service goals. You will partner each day cross-functionally to drive impact as the go-to expert for escalations and enhance customer satisfaction. Working closely with our Service Contract Renewal Manager, you will support team development, fostering collaboration and executing on strategic initiatives.
This position is a part of the North America Commercial Service team located in **Loveland, Colorado** and will be **onsite.**
**Hear more about Shaping the Future of Hach:**
************************************
**Veralto's 2025 Sustainability Report:**
*************************
**In this role, a typical day will look like:**
+ **Primary Contact & Escalations** : Serve as the first point of contact for internal process questions and customer escalations for Contract Support and Renewals teams.
+ **Team Leadership & Coaching** : Provide daily guidance, structured feedback, and skill development through call reviews, shadowing, and audits.
+ **Performance Management** : Monitor KPIs, analyze data to drive improvements, and support continuous development initiatives.
+ **Collaboration & Alignment** : Work closely with Service and Sales teams to enhance best practices and optimize contract renewal execution.
+ **Onboarding & Talent Development** : Oversee new hire training, assist in recruiting, and contribute to performance reviews and development plans.
+ **Culture & Continuous Improvement** : Foster engagement through communication and recognition, lead team meetings, and leverage best practices to align with strategic goals.
**Are you qualified?**
+ 1+ Years experience in a leadership role
+ 3+ Years experience with service contracts, renewals, and/or sales
+ BA or BS degree in Business or Management, or equivalent experience preferred
+ Demonstrate experience utilizing Excel to create reports
+ Experience in systems such as Oracle, CEP, Contracts module, Salesforce.com, and Service Max
For Colorado roles only: We anticipate this requisition will be open for a minimum of five days, though it may be open for a longer period of time. We encourage your prompt application.
**US ONLY** **:**
The below range reflects the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range. This range may be modified in the future. An associate's position within the salary range will be based on several factors, including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs.
The compensation range for this role is $80,000 - $85,000 USD per year. This job is also eligible for Incentive Pay.
We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees.
Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
US residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
Veralto Corporation and all Veralto Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.
The EEO posters are available **here (********************************************* .
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us at applyassistance@veralto.com to request accommodation.
**Unsolicited Assistance**
We do not accept unsolicited assistance from any headhunters or recruitment firms for any of our job openings. All resumes or profiles submitted by search firms to any employee at any of the Veralto companies (*************************************** , in any form without a valid, signed search agreement in place for the specific position, approved by Talent Acquisition, will be deemed the sole property of Veralto and its companies. No fee will be paid in the event the candidate is hired by Veralto and its companies because of the unsolicited referral.
Veralto and all Veralto Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.
Supervisor, Service Contract Renewals
Service supervisor job in Loveland, CO
Imagine yourself… * Doing meaningful work that makes an everyday impact on the world around you. * Thriving in a supportive team environment that inspires you to strive for excellence. * Joining a company with a proven track record of success and an exciting future.
At Hach (************** a Veralto company, we ensure water quality for people around the world, and every team member plays a vital role in that mission. Our founding vision is to make water analysis better-faster, simpler, greener and more informative. We accomplish this through teamwork, customer partnerships, passionate experts, and reliable, easy-to-use solutions.
As part of our team and the broader Veralto network, you'll be part of a unique work environment where purpose meets possibility: where you'll make an immediate, measurable impact on a global scale by enabling the world's everyday water needs, and where you'll have opportunities to foster your professional development and fuel your career growth.
Motivated by the highest possible stakes of climate change and global health, we're working together within a rapidly digitizing industry to find innovative technologies that guarantee the safety of our water and our environment. More about us: *****************************
We offer:
* Day 1 Health, dental, and vision as well as 401(k) with a match!
* Professional onboarding and training options
* Powerful team looking forward to working with you
* Career coaching and development opportunities
About the role:
The Service Contract Renewal Supervisor leads a team of 5 and plays a key part in driving operational excellence, team engagement, and achievement of sales and service goals. You will partner each day cross-functionally to drive impact as the go-to expert for escalations and enhance customer satisfaction. Working closely with our Service Contract Renewal Manager, you will support team development, fostering collaboration and executing on strategic initiatives.
This position is a part of the North America Commercial Service team located in Loveland, Colorado and will be onsite.
Hear more about Shaping the Future of Hach:
************************************
Veralto's 2025 Sustainability Report:
************************
In this role, a typical day will look like:
* Primary Contact & Escalations: Serve as the first point of contact for internal process questions and customer escalations for Contract Support and Renewals teams.
* Team Leadership & Coaching: Provide daily guidance, structured feedback, and skill development through call reviews, shadowing, and audits.
* Performance Management: Monitor KPIs, analyze data to drive improvements, and support continuous development initiatives.
* Collaboration & Alignment: Work closely with Service and Sales teams to enhance best practices and optimize contract renewal execution.
* Onboarding & Talent Development: Oversee new hire training, assist in recruiting, and contribute to performance reviews and development plans.
* Culture & Continuous Improvement: Foster engagement through communication and recognition, lead team meetings, and leverage best practices to align with strategic goals.
Are you qualified?
* 1+ Years experience in a leadership role
* 3+ Years experience with service contracts, renewals, and/or sales
* BA or BS degree in Business or Management, or equivalent experience preferred
* Demonstrate experience utilizing Excel to create reports
* Experience in systems such as Oracle, CEP, Contracts module, Salesforce.com, and Service Max
For Colorado roles only: We anticipate this requisition will be open for a minimum of five days, though it may be open for a longer period of time. We encourage your prompt application.
US ONLY:
The below range reflects the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range. This range may be modified in the future. An associate's position within the salary range will be based on several factors, including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs.
The compensation range for this role is $80,000 - $85,000 USD per year. This job is also eligible for Incentive Pay.
We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees.
Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
US residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
Veralto Corporation and all Veralto Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.
The EEO posters are available here.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us at applyassistance@veralto.com to request accommodation.
Unsolicited Assistance
We do not accept unsolicited assistance from any headhunters or recruitment firms for any of our job openings. All resumes or profiles submitted by search firms to any employee at any of the Veralto companies, in any form without a valid, signed search agreement in place for the specific position, approved by Talent Acquisition, will be deemed the sole property of Veralto and its companies. No fee will be paid in the event the candidate is hired by Veralto and its companies because of the unsolicited referral.
Service Supervisor
Service supervisor job in Greeley, CO
Continental Properties is looking for a motivated and empowered Service Supervisor at our beautiful Authentix Greeley residential apartment community in Greeley, Colorado.
Our supervisors are instrumental in maintaining facility operations, creating new efficiencies and developing standards that have a positive impact on resident renewals and customer satisfaction. You will foster a collaborative work environment and encourage the maintenance team to provide great customer service. You will report to our Community Manager.
Position Specifics
Full-Time
Pay: $35.00 - $38.00 per hour
Additional earning potential through position-specific performance incentives
Essential Responsibilities:
Prepare apartment homes for rent by performing repairs in HVAC, electrical, plumbing, pools, carpentry, dry wall, building exteriors, appliances, painting
Work with vendors to maintain the appearance and safety of the community
Oversee expenses and budget
Provide support and training to your team
Skills for Success:
2 plus years of experience in multifamily Service Supervisor role
EPA and CPO certifications desired, as well as substantial experience in HVAC, plumbing, pools, carpentry, dry wall, building exteriors and appliances
Ability to work overtime and on call/non-traditional schedule including evenings, weekends and holidays
This role requires occasional bending, stooping, and stretching. Candidates must be able to independently lift, carry, push, pull, or maneuver up to 100 pounds, and up to 250 pounds with assistance. You will also need to use technology such as computers, tablets, telephone, and other office equipment to perform responsibilities.
Why You'll Love Life at Continental:
Our award-winning culture fosters innovation and empowers our team members to lead. Here are some of the reasons that our team members continue to vote for us as a Top Workplace:
Career Growth: You'll have the tools, training, and opportunities for a meaningful career with long-term growth potential. We invest in your learning & development with paid professional memberships, certifications, and tuition reimbursement.
Mental Health & Wellness: Your well-being matters. We provide comprehensive mental health support including but not limited to 8-free counseling sessions per year and access to additional wellness resources.
Balance: We recognize that balance varies for everyone, and we support our team members with that in mind. Recharge with generous vacation time, 9-paid holidays, and 4 company-paid half-days during designated months.
Community & Connection: Build relationships through informal gatherings, lunches, community and company events, volunteer opportunities, and a vibrant social culture. Learn more about recent Continental events here!
Culture of Belonging: The Continental IDEA (Inclusion, Diversity, Equity, & Allies) is our commitment to evolving our culture where team members feel a sense of belongingness each day. Our You Belong Here Initiative and Business Resource Groups focus on fostering an inclusive and equitable work environment for all.
On-Site Living: Enjoy the convenience and luxury of living steps away from work with a discount on our on-site apartments.
Performance Incentives: Reap the rewards with our enticing incentive programs, from additional earning potential on new leases and renewals to quarterly and year-end bonuses based on community performance. Whether you're in management or maintenance, we offer a variety of financial incentives tailored to help you thrive and grow with us!
Industry-Leading Benefits: Enjoy a comprehensive benefits package, including Medical, Dental, and Vision Plans, flexible spending accounts, 401(k) with company match, and company-paid life and disability insurance.
Family Support: Support your growing family with 6-weeks paid parental leave and with family-forming & fertility resources (up to 12-weeks leave for birth mothers).
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.
We comply with the Americans with Disabilities Act (ADA), and all applicable state and local fair employment practices laws, and are committed to providing equal employment opportunities to qualified individuals with disabilities.
For the benefit of our residents, the communities we serve, and our co-workers, all applicants are required to pass a post-offer criminal background check prior to joining the Continental team.
We are committed to fair and equitable compensation practices. The posted salary range represents our good faith estimate of the base salary for this role at the time of posting. Final compensation is based on a variety of factors, including a candidate's experience, skills, qualifications, and internal equity. This range does not include bonus potential or other forms of compensation and benefits.
Laboratory Services Supervisor - Overnight
Service supervisor job in Greeley, CO
Certified Group is committed to delivering expert solutions and quality testing our customers can feel confident in - on time, every time - so the world can trust in what it consumes. As a leading North American provider of laboratory testing, regulatory consulting, and certification & audit services, Certified Group includes Food Safety Net Services (FSNS), FSNS Certification & Audit, Certified Laboratories, EAS Consulting Group, and Labstat International Inc. Certified Group provides analytical testing and regulatory guidance services in the food & beverage, dietary supplements & NHP, cosmetics, OTC, personal care, tobacco, nicotine, cannabis, and hemp industries.
We have embarked on an important journey to unify and strengthen our culture by living these core values: Start with the Customer, Drive to Deliver, Commit to Safety and Quality, and Believe in the Team - including believing in you.
We are seeking a Lab Services Supervisor
Job Summary: Responsible for completing and overseeing the training of all staff throughout the Laboratory while working closely with the Management Team. Responsibilities includes training and mentoring employees; evaluating training performance of assigned personnel, monitor training performance action plans for employees, improve operational efficiencies by focusing on thorough training; maintain harmony in the workplace and professional business demeanor at all times.
Essential Responsibilities:
* Supervise and perform laboratory training of new and current laboratory personnel to ensure compliance with FSNS Quality Manual, SOP's and quality control measures specified to maintain compliance with ISO 17025 guidelines
* Perform internal audits of training and ensure accurate performance and interpretation of test results
* Provide feedback for and administer laboratory personnel training reviews
* Directly address client needs as required and in collaboration with the Management Team. Oversee status of all results and reporting for clients on laboratory results as needed (including notification of out of specification results)
* Process samples when needed, and ability to perform all roles that report to supervisor
* Perform analyses in various laboratory areas, when needed
* Maintain a high degree of technical competence by reading scientific journals, attending professional workshops, and being aware of food industry issues and trends
* Work closely with the Operations and Technical Managers and assists when needed
* Assisting with managing priorities and schedule such that individual goals as well as team goals are achieved with encouraged participation in the Food Safety Net Services Team
* Responsible for the safety of oneself and others working within their area
* Responsible for the completion of required Trainer qualification training
Education & Experience:
* Bachelor's degree in Life Science or related field
* Master's degree in Life Science or related field preferred
* Two years of analytical laboratory experience
* Or equivalent combination of education and experience
* Familiarity with GMP , OSHA guidelines, FDA, BAM, APHA, and Compendium methods and procedure
* Knowledge of LIMS and Microsoft Office Products software.
* One year of experience managing personnel
* Training in general laboratory practices
* Language Skills:
* Professional written and verbal communication and interpersonal skills.
* Mathematical Skills:
* Ability to understand and apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
* Reasoning Ability & Independent Judgment:
* Applies critical thinking to solve practical problems. Ability to interpret instructions furnished in written, oral, diagram, or schedule form.
Supervision:
* Supervision and oversight of up to 30 incumbents, dependent on Lab volume.
* Physical Demands/Work Environment:
* Dexterity of hands and fingers to operate a computer keyboard, mouse and to handle other communications/computer components
* Potential exposure to odors, fumes, airborne particles, hazardous chemicals, and microbiological pathogens
* Noise level varies from quiet to loud
* Temperature varies from hot to cold
* Interactive and fast-paced team oriented tasks
* Overnight Travel is required at the discretion of management
* Regularly lift and/or move up to 25 pounds.
* General Requirements:
* Strong organizational skills and ability to execute detailed tasks
* Ability to work a flexible schedule
* Work under stress with interruptions and deadlines
* Ability to think logically
* Required to wear appropriate personal protective equipment and clothing
* Responsible for the safety of oneself and others
What we Offer:
* Competitive wages
* Benefits package (Health, Vison and Dental).
* 401K Matching
* Social events
* Employee referral bonus program
* Employee recognition program
Monday-Friday
9:00 pm - 5:30 am
Supervisor, Conveyance, Field Services
Service supervisor job in Broomfield, CO
Are you an experienced professional motivated to directly manage the day to day operations of an operations team while maintaining client satisfaction? Are you able to manage a team of employees responsible for a specific function including but not limited to First Time Vacant Review, REO, Bid Processer, Asset Registration and Conveyance Coordination? ServiceLink, one of the top providers in the mortgage services industry, seeks an individual with such talents and skills. If you possess executive presence and confidence in your ability then now is the time to join our team and become a part of something big.
A DAY IN THE LIFE
In this role, you will…
· Respond to audit and non-compliance issues in a timely and consistent manner
· Support daily interaction with our clients and maintain close relationships to ensure complete client satisfaction
· Ensure work activities achieve the volume expected and meet quality requirements daily
· Monitor performance of staff members according to established standards and enforce disciplinary actions when necessary
WHO YOU ARE
You possess …
· Previous leadership experience
· A desire to train and motivate your team - you will lead by example
· The understanding the needs of your team members, adapt and adjust to meet those needs
· The ability to build rapport with your team, stay involved with your team and help them meet their goals
· The ability to create processes to help your team meet their goals, in turn you then meet your goals
· Experience with governmental regulations, such as Fannie Mae, Freddie Mac, and HUD
· The ability to oversee all processes
Responsibilities
· Manage a team of employees responsible for a specific function including but not limited to First Time Vacant Review, REO, Bid Processing, Asset Registration and Conveyance Coordination
· Respond to audit and non-compliance issues as discovered
· Develop and maintain client relationships
· Maintain strong focus on trending, QC/QA and reporting
· Maintain both quality and productivity goals on a daily basis
· Handle interviewing, hiring, and disciplinary needs of staff
· Handle incoming phone calls as needed
· Perform all other duties as assigned
Qualifications
· High School Diploma or equivalent preferred - Bachelor's Degree preferred
· Previous leadership experience
· Strong verbal and written communication skills required
· Ability to excel in a high-impact position within a fast-paced, deadline driven environment
· Must be proficient in Microsoft software products
· Previous experience with property management, construction, and property insurance a plus
· Experience in working with P&L preferred
· Basic understanding of local laws and ordinances regarding property condition is ideal
· Previous mortgage servicing and/or property preservation experience preferred
· Experience with government regulations, such as Fannie Mae, Freddie Mac, and HUD
· Special training will include client guidelines and business rules, user review guide, classroom training, system training and side by side training
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Auto-ApplyManaged Application Services (MAS) Supervisor
Service supervisor job in Greenwood Village, CO
We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, culture and talent experience and our ability to be compelling to our clients. You'll find an environment that inspires and empowers you to thrive both personally and professionally. There's no one like you and that's why there's nowhere like RSM.
RSM currently has openings for business-minded individuals to join our Managed Application Services practice as a NetSuite supervisor on Oracle NetSuite product. We with our clients' executive leadership teams to achieve their business objectives through innovative solutions that align people, processes and technology. As a Consulting Supervisor, you will receive mentoring from our experienced team and have access to a variety of technology and training to jump start your career.
You will be exposed to several aspects of all our Consulting Practices including:
Engaging with field consultants and ensuring Business objectives are aligned with IT Strategy
Business solutions and operations best practices
Consulting process, tools and methodologies
Leveraging technology to drive business operations efficiencies
Responsibilities:
Designing and coding solutions using Oracle NetSuite SutieScript and native functionality to meet business objectives.
Troubleshooting business application issues
Providing client remote support
Understanding how to obtain client business requirements and applying them to Oracle NetSuite.
Participation in project scoping and solution development
Adopting and learning new technologies
Working and interacting with various teams and third parties in the configuration of their Oracle NetSuite system
Manages the scope, budget, and controls change management of the project
Understand functional and technical requirements
Create time estimates for development
Manage development efforts and report status updates, using the systems and following firm established processes
Perform unit testing/QA of development to ensure the business requirements are being met as requested
Perform solution and/or code reviews when applicable ensuring best practices are being met
Basic Qualifications:
5+ years of development and design experience within NetSuite, including advanced scripting and integrations
Understanding and experience with NetSuite SutieScript
Expertise in dealing with NetSuite Concurrency Limits
Strong understanding of JavaScript, SQL, JSON, REST, SOAP, and XML/XSD
Proven record in designing and implementing integrations across multiple vendor products
Extensive experience with various deployment methodologies, including manual deployments and SDF
Exceptional customer-facing skills, with the ability to conduct stakeholder interviews and capture requirements.
Ability to identify functional and technical gaps in designs and articulate the corresponding business benefits and costs.
Thrive on working in a fast-paced environment
Ability to multi-task through various work assignments and changing priorities
Receptive to feedback
Preferred Qualifications:
Strong judgment, issues management, and problem analysis techniques
Basic understanding of business processes and concepts in process redesign
NetSuite Application Developer Certification
Experience IPaaS solutions such as Boomi, Jitterbit MuleSoft and Celigo
Strong computer skills, including MS Office
Ability to work as an effective member of a team
Motivated to work in a fast-paced environment
Strong organizational and communication skills
You want your next step to be the right one. You've worked hard to get where you are today. And now you're ready to use your unique skills, talents and personality to achieve great things. RSM is a place where you are valued as an individual, mentored as a future leader, and recognized for your accomplishments and potential. Working directly with clients, key decision makers and business owners across various industries and geographies, you'll move quickly along the learning curve and our clients will benefit from your fresh perspective.
At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life's demands, while also maintaining your ability to serve clients. Learn more about our total rewards at **************************************************
All applicants will receive consideration for employment as RSM does not tolerate discrimination and/or harassment based on race; color; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender; sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the US uniformed service; US Military/Veteran status; pre-disposing genetic characteristics or any other characteristic protected under applicable federal, state or local law.
Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please call us at ************ or send us an email at *****************.
RSM does not intend to hire entry level candidates who will require sponsorship now OR in the future (i.e. F-1 visa holders). If you are a recent U.S. college / university graduate possessing 1-2 years of progressive and relevant work experience in a same or similar role to the one for which you are applying, excluding internships, you may be eligible for hire as an experienced associate.
RSM will consider for employment qualified applicants with arrest or conviction records in accordance with the requirements of applicable law, including but not limited to, the California Fair Chance Act, the Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the San Francisco Fair Chance Ordinance. For additional information regarding RSM's background check process, including information about job duties that necessitate the use of one or more types of background checks, click here.
At RSM, an employee's pay at any point in their career is intended to reflect their experiences, performance, and skills for their current role. The salary range (or starting rate for interns and associates) for this role represents numerous factors considered in the hiring decisions including, but not limited to, education, skills, work experience, certifications, location, etc. As such, pay for the successful candidate(s) could fall anywhere within the stated range.
Compensation Range: $95,400 - $192,000
Individuals selected for this role will be eligible for a discretionary bonus based on firm and individual performance.
Auto-ApplyLaboratory Services Supervisor - Overnight
Service supervisor job in Greeley, CO
Job Description
Certified Group is committed to delivering expert solutions and quality testing our customers can feel confident in - on time, every time - so the world can trust in what it consumes. As a leading North American provider of laboratory testing, regulatory consulting, and certification & audit services, Certified Group includes Food Safety Net Services (FSNS), FSNS Certification & Audit, Certified Laboratories, EAS Consulting Group, and Labstat International Inc. Certified Group provides analytical testing and regulatory guidance services in the food & beverage, dietary supplements & NHP, cosmetics, OTC, personal care, tobacco, nicotine, cannabis, and hemp industries.
We have embarked on an important journey to unify and strengthen our culture by living these core values: Start with the Customer, Drive to Deliver, Commit to Safety and Quality, and Believe in the Team - including believing in you.
We are seeking a Lab Services Supervisor
Job Summary: Responsible for completing and overseeing the training of all staff throughout the Laboratory while working closely with the Management Team. Responsibilities includes training and mentoring employees; evaluating training performance of assigned personnel, monitor training performance action plans for employees, improve operational efficiencies by focusing on thorough training; maintain harmony in the workplace and professional business demeanor at all times.
Essential Responsibilities:
Supervise and perform laboratory training of new and current laboratory personnel to ensure compliance with FSNS Quality Manual, SOP's and quality control measures specified to maintain compliance with ISO 17025 guidelines
Perform internal audits of training and ensure accurate performance and interpretation of test results
Provide feedback for and administer laboratory personnel training reviews
Directly address client needs as required and in collaboration with the Management Team. Oversee status of all results and reporting for clients on laboratory results as needed (including notification of out of specification results)
Process samples when needed, and ability to perform all roles that report to supervisor
Perform analyses in various laboratory areas, when needed
Maintain a high degree of technical competence by reading scientific journals, attending professional workshops, and being aware of food industry issues and trends
Work closely with the Operations and Technical Managers and assists when needed
Assisting with managing priorities and schedule such that individual goals as well as team goals are achieved with encouraged participation in the Food Safety Net Services Team
Responsible for the safety of oneself and others working within their area
Responsible for the completion of required Trainer qualification training
Education & Experience:
Bachelor's degree in Life Science or related field
Master's degree in Life Science or related field preferred
Two years of analytical laboratory experience
Or equivalent combination of education and experience
Familiarity with GMP , OSHA guidelines, FDA, BAM, APHA, and Compendium methods and procedure
Knowledge of LIMS and Microsoft Office Products software.
One year of experience managing personnel
Training in general laboratory practices
Language Skills:
Professional written and verbal communication and interpersonal skills.
Mathematical Skills:
Ability to understand and apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
Reasoning Ability & Independent Judgment:
Applies critical thinking to solve practical problems. Ability to interpret instructions furnished in written, oral, diagram, or schedule form.
Supervision:
Supervision and oversight of up to 30 incumbents, dependent on Lab volume.
Physical Demands/Work Environment:
Dexterity of hands and fingers to operate a computer keyboard, mouse and to handle other communications/computer components
Potential exposure to odors, fumes, airborne particles, hazardous chemicals, and microbiological pathogens
Noise level varies from quiet to loud
Temperature varies from hot to cold
Interactive and fast-paced team oriented tasks
Overnight Travel is required at the discretion of management
Regularly lift and/or move up to 25 pounds.
General Requirements:
Strong organizational skills and ability to execute detailed tasks
Ability to work a flexible schedule
Work under stress with interruptions and deadlines
Ability to think logically
Required to wear appropriate personal protective equipment and clothing
Responsible for the safety of oneself and others
What we Offer:
Competitive wages
Benefits package (Health, Vison and Dental).
401K Matching
Social events
Employee referral bonus program
Employee recognition program
Monday-Friday
9:00 pm - 5:30 am