Service supervisor jobs in Buffalo, NY

Job Description Hallmark Management Service is an onsite food service management company providing residential dining service, catering, and retail operations at some locations. Our dining program specializes in made from scratch and made to order meals. Our customers will find a wide variety of fresh salads and soups, deli sandwiches, hot entrees, delicious sides, inspiring accompaniments, homemade desserts and more. Our values are purposefully simple, we believe in being honest, hardworking, hospitable, and hungry to achieve great things together. These four simple words help us define what is important and how to make good decisions that we can be proud of together. At Hallmark Management, we offer: Paid time off Paid Holidays Annual opportunities for merit increases Medical, Dental, Vision Insurance Company Paid Life Insurance 401K with a company match Free Meal while working Free nonskid shoes Employee Assistance Program Job Related Duties & Responsibilities Demonstrates complete understanding of all menu items being served and can access associated allergen or additional information that customers may need Lead by example in consistently supporting company policies (i.e. uniform, name tags, safety, cut gloves, etc.) Holds team accountable through field coaching during the shift Supports team in maintaining a clean and organized workspace storing, labeling and rotating product according to our standards Assures all station specific standards are always being met through the employees working in those areas Provides direction to assigned staff to assure that customers are being efficiently served based upon volume throughout meal service Communicate service issues/information to management as needed to assure a smooth-running operation Exhibits a customer comes first attitude Position Requirements: Background Check/Drug Screen Ability to work as part of a team Requires occasional lifting, carrying, pushing, pulling up to 40 lbs. Requires constant standing and walking

LANCASTER, NY OFFICE POSITIONS Be the Best at what you do and Save the Day! With over 90 years of continuously servicing the Western New York/ Buffalo region we've grown a strong base of loyal clients through delivery of market leading services at the best possible value. This approach allows Zenner & Ritter, Inc. to maintain healthy operations even the leanest times. Our goal is to offer careers, not just “jobs”. Let's Get Right to the Good Part: What We Offer Competitive Pay ($50k-55k/year) and an enjoyable team to work with! Access to Health, Vision, & Dental, Employee Assistance Program, and “Work Perks” Discounts and Health & Wellness within 1 month of starting. New technology & phones integrated with our best-in-class software PTO, (upon eligibility), 6 paid holidays, Aflac, (60 days), 401k with company match, (1 year) Best-in-Industry training, as well as opportunities for advancement. Come join our team and help us win the day! The Big Task You will lead a staff of Customer Services Reps, Dispatchers, and Inside Sales Reps who book and schedule service calls and do whatever is necessary to achieve department booked call and sales goals. Key Sub Tasks Lead and train staff on the best ways to convert calls into booked service appointments. Manage dispatch to ensure the right technicians are matched to every job. Author and refine call scripts so they're clear, compelling and result in more appointments. Become an expert of our market, know the customer needs and how best to engage them. Monitor performance of staff, review recorded calls, advise them on how to promote our services, and prepare actionable data for management meetings and coaching. Formalize a coaching and training platform that's cost effective and measurable. Show employees how their individual contributions matter to the company's success. Ensure sufficient staffing to match the business demand and seasonal spikes. Desired Skills and Experience Possess the ability to inspire both personal and professional growth in our team members. Ability to provide unparalleled customer satisfaction. Ability to drive team performance to achieve all business goals and objectives. Be detail oriented and a highly organized multi-tasker with good presentation skills and the ability to convey confident and decisive messages in a fast-paced and goal-driven environment. Be proficient using a Windows computer, CRM, and Microsoft Office applications (Excel, Word & Outlook). Zenner & Ritter is one of Western New York's largest residential home services providers with locations in Lancaster and Buffalo. Ready to apply? Please use the link / app on this page to apply. Equal Opportunity Employer Compensation: $50,000.00 - $55,000.00 per year About Zenner & Ritter Zenner & Ritter traces its roots to the late 1920's when Charles H. Ritter and his brother, Arthur Ritter, went door-to-door offering to clean coal dust out of duct work and furnaces. Bill Zenner, joined the business as Charles' business partner though shortly after, he left to manage a local hardware store. At that time, the company was well-known as Zenner & Ritter and has kept both names ever since. Charles H. Ritter grew the company from its humble beginnings into a well-known Buffalo-area heating and cooling business. His son, Charles C. Ritter assumed leadership of the business in the mid 1980's. For nearly 30 years, Charles C. Ritter was the driving force behind the business filling the company and its employees with his own unique combination of expressive communication and efficient service Sadly, Charles C. Ritter passed away in 2010 leaving Zenner & Ritter in the capable hands of his wife, Barbara Ritter. Today, Barbara and her son Brian Ritter lead what is now the largest residential heating and cooling company in Western NY. To serve the wider needs of its customers, the company recently launched a new residential plumbing division. And to stay in front of the available technology, the company is also growing a green products division which will offer products and services including geothermal heating and cooling, solar heat, and combined micro heat and power systems. Under Barbara and Brian's leadership, the company continues to evolve, but will always remain committed to providing the best prices and the friendliest service anywhere! *** NOW HIRING *** Zenner & Ritter, Inc. is continuing to grow after over 90 years of operations and is looking to applicants interested in CAREERS, not just a “job.” Our services include heating, air conditioning, plumbing, generator systems, indoor air quality, energy services, mitigation, ductless systems, electrical and more. We are also seeking applicants for management positions, our accounting group, inside and outside sales, customer service staff and other roles to contribute to a winning team. Full-time, part-time and flexible shift scheduling is available.

Company: NOCO Energy Corp Residential Service Manager Compensation: $75,000-$85,000 Celebrating over 90 years in business, NOCO is proudly positioned at the forefront of energy innovation. With a foundation built on integrity, we are family-owned and community-focused. At NOCO, we believe that the right candidate can make a real difference for a company - and that the right company can make a real difference for the candidate. Our organization strives to support a diverse workforce of talented, hardworking professionals just like you. If you feel you have the drive, dedication and passion required to be part of the NOCO family, we encourage you to apply today. What We Are Looking For The Residential HVAC Service Manager is responsible for overseeing and managing the daily operations of the residential HVAC service department. This role ensures the delivery of high-quality service, efficient scheduling, and customer satisfaction. The manager leads a team of technicians, provides training, monitors performance, and handles escalated customer issues. Additionally, the role includes maintaining compliance with safety standards, managing budgets, and working closely with the sales and installation teams to meet company objectives. At NOCO, we believe that the right candidate can make a real difference for a company - and that the right company can make a real difference for the candidate. Our organization strives to support a diverse workforce of talented, hardworking professionals just like you. What You Will Do * Oversee a dedicated team of service and maintenance technicians and provide technical support to meet the needs of the team and clients. * Monitor and manage job execution and compliance with client commitments to ensure high-quality execution of all service work. * Efficiently schedule all work and help to develop and implement standard operating procedures to improve operational efficiency. * Conduct financial reviews for all service work, providing feedback to the team. * Assist in driving revenue growth through training and effective resource management. * Foster strong customer relationships, ensuring satisfaction and repeat business. * Lead, coach, and develop the service team to meet customer and department expectations. * Conduct routine technical and sales related trainings, on a biweekly basis. * Address and resolve conflicts effectively within the team, manage customer escalations, and ensure timely resolution of issues. * Promote a safety-first culture among the service team and conduct regular safety audits. * Stay updated on industry trends, technologies, and best practices to ensure compliance with health and safety regulations and company policies. * Ensure the service team has the necessary tools and equipment while providing technical guidance and support. * Responsible for technicians' performance appraisals, reviews and for setting improvement goals per company standards. * Conduct group and one-on-one meetings with technicians as required for training, evaluation and general communication. * Work with other departmental managers to meet company and departmental goals and objectives. * Participate in developing and monitoring budgets, goals and objectives to ensure departmental success. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The statements herein are intended to describe the general nature and level of work performed by employees. They are not to be construed as an exhaustive list of responsibilities, duties, and skills required by personnel so classified. Furthermore, they do not establish an employment contract and are subject to change at the discretion of the Company What You Will Need * Minimum of 10 years of experience in HVAC service, including at least 2 years in a management or supervisory role. * Experience with residential HVAC systems, including installation, maintenance, and repair. * Leadership experience in the residential HVAC service industry is preferred. * Excellent customer service and communication abilities. * Proficiency with HVAC service software, scheduling systems, and reporting tools. * Knowledge of safety regulations and compliance standards in the HVAC industry. * Ability to troubleshoot and provide technical guidance on HVAC systems. * Ability to handle high-pressure situations and resolve escalated customer issues. * Financial acumen for managing budgets, inventory, and cost control. * Ability to quote HVAC repairs and replacements. * Ability to work collaboratively with colleagues and staff with solid conflict management skills to create a team-oriented, results-driven environment. * Detail-oriented and highly organized, with the ability to handle multiple tasks and assignments. * Technical aptitude and an ability to use resources at hand to find solutions. * Valid driver's license with a clean driving record and background. * Ability to pass background screening and drug test. * Proficiency in standard office applications such as MS Word, Excel, Outlook, and general software navigation What We Offer * Competitive compensation package * Generous medical insurance offerings * Dental and vision plans * Company-paid life insurance * Company-paid short-term disability * 401(k) with company match * Health savings accounts * Generous Paid Time Off policies * 7 paid holidays * Employee and family assistance program * Company-paid training * Safety incentives * Years of service incentives

Pay Rate: $27.00-$32.17 . Varies As a member of management team provides oversight and leadership to residential programs. Collaborates with and provides direction and supervision to Medical Coordinator and Direct Care staff to ensure quality direct services are provided to the people we serve in accordance with the agencies mission. Supports the Mission of Residential Services which is committed to providing a continuum of residential settings, creating a safe and functional living environment for all persons served. Through collaboration, people are empowered to become full and active members of their community and to make decisions affecting (or reflecting) how they choose to live their lives. ESSENTIAL FUNCTIONS/RESPONSIBILITIES: • Ensure residential program is of high quality and following regulatory requirements and prepared for external reviews and surveys. Including adherence to HCBS guidelines and home-like environment. • Maintains knowledge of program support area needs (human resources, recruitment, training, information technology, property management, etc.) for communicating needs as appropriate • Ensures high quality medical care and support is being provided in conjunction with medical coordinator and RN • Responsible for appropriate staffing activities including the selection, supervision, and retention of staff to meet individuals' needs and service requirements. • Responsible for the training and on-going development of staff to ensure and improve quality of care • Ensures appropriate, effective, and timely communication across all program settings. • Assumes leadership role in the development and sustenance of positive interpersonal relationships and liaisons with person served, families, advocates, employees, the surrounding community/neighborhood • Responsible for fiscal management duties to ensure sound fiscal accountability within the sites and person served accounts. Ensure that audits are completed of personal accounts twice monthly. • Coordinates placements and ensures pre-admission requirements are met for each new person entering the program. Ensure each person has an appropriately developed person centered plan. • Ensures efficient, confidential and comprehensive record keeping as mandated for person served and staff related activities/incidents and site maintenance. • In addition to your normal schedule, you are expected as your duties require to be on site during evenings, overnights, and weekends. • Is available 24 hours per day for emergencies at sites. • Participates or chairs agency committees, meetings, and training as required • Responsible for adherence to the Senior Residential Manual • Complies with all agency policy and procedures • Other duties as assigned MINIMUM QUALIFICATIONS: • Associates degree in Human Services or related area and 1 year of experience, or equivalent combination of education and experience. • Completion of and/or enrollment in agency Management Training. • Valid Driver's License that meets agency policy. • Lifting requirement of 35 lbs. • Physical agility and ability to react to emergency situations, including maintaining Strategies for Crisis Intervention and Prevention (SCIP-R) certification as per regulatory guidelines. • CPR certification. • Medication Certification required. • Ability to meet physical requirements of the position when performing the following: standing, walking, sitting, bending, stooping, squatting, kneeling and climbing. • Ability to lift and transfer individuals manually and mechanically as required by prescribed program/plan. • Ability to effectively respond to common inquiries or complaints from individuals, staff, regulatory agencies or members of the community. SUPERVISORY RESPONSIBILITIES: Responsible for the supervision and development of Direct Care staff. Why People Inc.? When you join the People Inc. team, you can make a difference in the lives of people receiving services while also receiving outstanding benefits (generous PTO, PTO buyback, affordable insurances, tuition reimbursement, career mentoring, shift incentives, on-demand pay access and more), consistent schedules and the opportunity to help others move closer to their life goals and dreams. People Inc. is the regions most experienced provider of programs for people with developmental disabilities and other special needs. We understand that working one-on-one with people who have disabilities and helping them in all aspects of daily life takes someone who's dedicated, caring and compassionate - that's how we treat our employees.

We are searching for friendly and energetic full -time Customer Service Team Members to join our Tim Hortons team at 20 Main St, in Batavia, NY on the morning shift (5am-1pm) & (7am-3pm) including weekends. As a team member, your top priority is guest satisfaction. Whether you are the very first person our guests encounter, or you are producing quality food items that our guests have come to enjoy and love you will have the opportunity to deliver and create exceptional guest experiences. Your energy and passion for guest service are what make you a top team member in this fast-paced environment, while your ability to multi-task and communicate with your fellow team members will contribute to your success. In this position, delivering outstanding customer service will be your main objective. Additional responsibilities include processing food orders, cleaning public spaces, and preparing food and beverage orders. The ideal candidate will be friendly, with excellent communication and interpersonal skills. Hospitality & Customer Service: Create a positive first impression by maintaining a clean and inviting dining room, parking lot, and wearing proper attire. Ensure coffee and products are always fresh and accurate by following our REV procedures. Deliver exceptional customer service through a friendly attitude, attentive behavior, and in-depth product knowledge. Enhance the customer and employee experience by following the S.E.T. Principles: Smile, Eye Contact, Thank You. Use proper procedures to ensure accurate orders, such as repeating the customer's order and verifying what products are being delivered to each customer. Greet customers promptly and warmly within 5 seconds at the front counter and drive-thru. Maintain speed of service targets by working efficiently and meeting customers' needs. Restaurant Operations: Adhere to all operational standards and guidelines for product preparation. Prepare all products accurately by following the order monitor. Communicate showcase and product needs to ensure availability for customers. Regularly monitor and record temperatures of required products. Keep the front counter and drive-thru area clean, organized, stocked, and ready for rush periods. Policies & Procedures: Follow all restaurant policies, procedures, and standards. Practice proper hand washing techniques and adhere to sanitation guidelines. Complete all sanitation tasks as outlined. Health & Safety: Work in compliance with occupational health and safety legislation. Follow safe work practices and procedures. Use required personal protective equipment. Report any injuries, accidents, unsafe conditions, or contraventions of health and safety regulations promptly to the Restaurant Manager or Human Resources. Operate equipment and machinery safely to ensure the well-being of everyone. Qualifications: Excellent customer service skills with a friendly and welcoming attitude. Ability to work in a fast-paced environment with a sense of urgency. Strong communication and interpersonal skills. Ability to work on a team and with multiple employees. Attention to detail and ability to accurately process orders. Willingness to assist with training new employees. Physical Demands and Working Environment: The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Environment: Work is performed in a busy quick food service restaurant, where employees are communicating frequently with customers and other employees. Employees in this role must be able to prepare a variety of food and beverage items and work with/train other employees. There are frequent interruptions, tasks, and position changes. Physical: Primary functions require sufficient physical ability and mobility to work in a restaurant setting with multiple employees and customers; to stand for prolonged periods of time; to stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight from below temperatures and high heat temperatures, and to verbally communicate to exchange information. Vision: See in the normal visual range with or without correction. Hearing: Hear in the normal audio range with or without correction. Ability to use and wear a headset for long period of time to take and process customer orders. Other: Regular and predictable attendance is an essential function of this job. This in no way states or implies that these are the only duties to be performed by this employee. The company maintains the right to add or change these duties of this position at any time. NOTE: By applying for this position, you acknowledge and understand the above . This job description in no way states or implies that these are the only duties to be performed by an employee in this role. It is not exhaustive and may be subject to change. The company reserves the right to assign additional duties and responsibilities as needed. Clark-Lumberg Associates LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Why Join Care Medical Practice? Care Medical Practice is a provider-led, community-based health and care partner dedicated to improving the health and well-being of those who need care the most, with a deep commitment to high-needs, urban and rural communities. Our local physicians, nurses, and caregivers work together to serve people and the communities they live in, beyond just treating symptoms. We remove barriers by delivering personalized care as close to home as possible, often in-home, because we know a deep understanding of our patient's race, culture, and environment is critical to delivering improved health outcomes. By empowering patients, providers, and caregivers with the support they need, we strive to make health and care a reality-not a burden-every single day. Join us in creating a better way to care. Position Overview The Family Member Engagement Call Center Supervisor oversees the daily operations of the Care Medical and Grace at Home call centers, ensuring an exceptional experience for every Family Member (patient). This role supervises a team of engagement agents responsible for scheduling, outreach, and inbound inquiries. The Supervisor is accountable for achieving service levels, optimizing team performance, ensuring staff compliance with clinical scheduling protocols, and maintaining high-quality communication aligned with Care Medical's mission and standards. This position is ideal for a Licensed Practical Nurse (LPN) with call center and management experience, strong communication skills, and a passion for supporting primary care delivery in a patient-centered medical home model. Key Responsibilities Team Leadership & Operations Management Supervise, mentor, and performance-manage Family Member Engagement Agents. Monitor daily call volumes, agent productivity, and service-level adherence (AHT, abandonment rate, first-call resolution). Conduct regular team huddles, coaching sessions, and quality audits to promote excellent service and compliance with scripts and protocols. Manage staffing and scheduling to maintain operational continuity and meet patient access goals. Collaborate with HR and management on agent recruitment, onboarding, and performance evaluations. Scheduling & Clinical Coordination Oversee accurate scheduling for all Care Medical and Grace at Home departments, ensuring adherence to provider templates and clinical protocols. Support workflows for appointment reminders, rescheduling, and care gap outreach. Ensure correct handling of triage calls, medication refills, records requests, and care coordination activities. Reinforce documentation accuracy and timeliness in the MEDENT EMR system. Quality, Compliance & Continuous Improvement Establish and monitor performance metrics for quality assurance, service delivery, and data accuracy. Ensure compliance with HIPAA, OSHA, and organizational privacy and safety standards. Identify workflow bottlenecks and recommend improvements to enhance access and efficiency. Collaborate with Clinical Leadership and Operations to align call center goals with overall practice objectives. Training & Knowledge Development Lead ongoing training on communication skills, EMR proficiency (MEDENT), and primary care scheduling practices. Support bilingual communication and culturally sensitive service delivery. Stay informed on healthcare regulations, medical terminology, and practice updates that impact patient scheduling and communication. Required Qualifications Education: Licensed Practical Nurse (LPN) credential preferred. Associate's degree in healthcare administration, nursing, or related field acceptable. Strong knowledge of medical terminology required. Experience: 3-5 years of call center or centralized scheduling experience within a healthcare setting. At least 2 years of supervisory or leadership experience required. Primary care experience preferred (pediatrics, women's health, adult medicine, geriatrics). Experience with MEDENT EMR strongly preferred. Proven ability to manage performance metrics and call center operations. Skills & Abilities: Bilingual (English/Spanish or other language representative of our patient population) strongly preferred. Excellent verbal communication, active listening, and motivational leadership skills. High emotional intelligence, professionalism, and accountability in a fast-paced environment. Strong organizational, analytical, and problem-solving abilities. Proficiency in Microsoft Office, call center tools (RingCentral or similar), and EMR navigation. Our Benefits Financial Well-being Competitive Compensation: We offer competitive salaries to attract and retain the best talent. 401(k) with Employer Match: Plan for your future with our 401(k) plan and a generous 4% employer match. Health and Wellness Comprehensive Medical Plan: We proudly offer a comprehensive medical option with an employer contribution. Dental & Vision Coverage: Maintain your oral and eye health with our employer-paid dental and vision plans via MetLife. Employer-Paid Insurance: Life, Short-Term Disability (STD), and Long-Term Disability (LTD) insurance are provided at no cost to you. Generous Paid Time Off: Enjoy ample time off for rest and rejuvenation with generous PTO, holidays, and wellness time. Additional Perks Continuing Medical Education (CME) Allowance for Providers: Stay at the forefront of your field with our CME allowance. Commuter Benefits: Save on your commute with our commuter benefits program. Mileage Reimbursement: Get reimbursed for work-related travel expenses. The working environment and physical requirements of the job include: This position requires in-home, assisted living, and independent-living community based work. The job requires frequent travel for patient visits in all types of weather conditions. Work may be performed in settings with conditioned air, artificial light, and an open workspace. In this position you will need an ability to travel frequently by car and/or public transportation, the ability to communicate with customers, vendors, management, and other co-workers in person and over devices, sometimes with people who are agitated. Regular use of the telephone and e-mail for communication is essential. Sitting or standing for extended periods is common. Must be able to receive ordinary information and to prepare or inspect documents. Lifting of up to 50 lbs. occasionally may be required. Good manual dexterity for the use of common office equipment such as computer terminals, calculator, copiers, and FAX machines. Good reasoning ability is important. Able to understand and utilize management reports, memos, and other documents to conduct business.

At Elderwood at Williamsville the Supervisor of Dining Services assists the Director of Dining Services with general oversight and management of department operations and personnel. The individual maintains a leadership role within the department, leads by example and ensures regulations, procedures Responsibilities 1. Assists Director of Dining Services with overseeing the daily operations of the dining service department including the kitchen, dish room, food storage areas, and dining rooms. 2. Adheres to state regulations, current best practices, policies, and procedures for food preparation and meal service. 3. Ensures all Dining Services staff members are adhering to department policies and procedures for food handling, preparation, and service. 4. Monitors department food and non-food item inventory consistent with resident needs and the weekly menu cycle. 5. Provides regular communication to the Director and/or Administrator regarding food service operations. 6. Conducts routine audits and monitors performance improvement initiatives related to food service at the direction of the Director of Dining Services or the Administrator. 7. Attends, and actively participates in, staff meetings, required in-service programs, and other meetings/programs deemed appropriate by the Administrator or Director of Nutritional Services. 8. Performs job functions of each subordinate department position when necessary. 9. Acts as Director of Dining Services in his/her absence. 10. Regularly interacts and communicates with residents/family members regarding meal service. 11. Maintains a working knowledge of federal regulations of the State Department of Health code and rules and regulations regarding meal service in the post-acute care setting. 12. Ensures proper preparation, maintenance, and service of food in accordance with state rules and regulations. 13. Acts as a preceptor for food service students and interns. 14. Assists with training of new and current department staff. 15. Conducts in-service programs for dietary and facility staff upon request. 16. Provides feedback to the Director and Administrator on the work performance of Dining Services staff members. 17. Utilizes electronic timekeeping system as directed. 18. Arrives to work on time, regularly, and works as scheduled. 19. Recognizes and follows the dress code of the facility including wearing name tag at all times. 20. Follows policy and procedure regarding all electronic devices, computers, tablets, etc. 21. Supports and abides by Elderwood's Mission, Vision, and Values. 22. Abides by Elderwood's businesses code of conduct, compliance and HIPAA policies. 23. Performs other duties as assigned by supervisor, management staff or Administrator. Qualifications High School diploma or equivalent Working knowledge of CMS and DOH regulations related to food service Associates degree in Food Service Management, Hospitality Management, or related field preferred Certified Dietary Manager preferred Demonstrated supervisory experience preferred Experience with DOH survey process preferred Computer skills consistent with nutritional software programs preferred This position requires regular interaction with residents, coworkers, visitors, and/or supervisors. In order to ensure a safe work environment for residents, coworkers, visitors, and/or supervisors of the Company, and to permit unfettered communication between the employee and those residents, coworkers, visitors, and supervisors, this position requires that the employee be able to read, write, speak, and understand the English language at an intermediate or more advanced level. EOE Statement WE ARE AN EQUAL OPPORTUNITY EMPLOYER. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, culture and talent experience and our ability to be compelling to our clients. You'll find an environment that inspires and empowers you to thrive both personally and professionally. There's no one like you and that's why there's nowhere like RSM. We are looking to hire a Northeast-based Manager for the Financial Investigations & Dispute Advisory Services practice, part of RSM's Financial Consulting Services group. Duties include: Working with the post-acquisition dispute resolution team supporting both advocacy and neutral accounting arbiter engagements involving purchase price disputes Assisting with document requests, analysis of client closing statements, application of U.S. GAAP and developing positions in relation to a purchase agreement as well as disputed accounting items, earnout calculations, etc. Assisting with the application of buyer-friendly or seller-friendly purchase agreement language that is accounting-related or involves net working capital, indebtedness, etc. Conducting investigations and quantifying damages related to matters that may include embezzlement, whistleblower claims, financial reporting fraud, foreign corrupt practices act, loan fraud, fidelity claims, rep and warranty claims, claw back litigation, construction fraud, Ponzi schemes, health care fraud, fraudulent conveyance, related party transactions, billing disputes, bankruptcy fraud, securities fraud, anti-money laundering, and other matters Analyzing and reconstructing fraudulent transactions, complex transactions, funds tracing, financial statements, etc. Familiarity or use of data analytics tools (Alteryx, IDEA, etc.), data mining and analysis, including construction of financial records, accounting data, database extracts, etc. Familiarity or use of data visualization tools such as Tableau, Qlik, PowerBI, and Visio. Performing electronic reviews of evidence Preparing industry and market research Compiling organized working papers Supervising staff and project teams Contributing to proposals and assisting with business development activities to grow our practice (including CLE presentations, webinars, attending industry conferences, authorship of white papers, etc.) Cultivating and maintaining positive, productive, and professional relationships with colleagues and clients Preferred Qualifications: Minimum B.S. / B.A. degree with concentration in Accounting, Finance or Economics from an accredited university. Master's degree a plus. Minimum 3.0 GPA overall and in major 5-7 years of experience providing litigation support, investigation, and forensic accounting services; "Big 4" or national consulting firm experience a plus. Experience working on purchase price dispute engagements, neutral accounting arbitrations and reading/interpreting purchase agreements Strong knowledge of U.S. GAAP Attained CPA and CFE or CFF certifications Proficiency with Microsoft Excel, Word, and PowerPoint Flexibility to travel to clients and other RSM offices Ability to work long hours and have flexibility to meet client deadlines Demonstrated ability to work independently to gather facts, organize data, analyze financial statements and other financial data, and identify relevant issues Strong verbal and writing and communication skills and ability to communicate complex information in a clear and concise manner Strong organizational and time management skills Ability to balance multiple priorities Self-starter who can work independently with minimal supervision Eagerness and willingness to work in a fast-paced, team-oriented environment and understand your role on the team Driven to exceed client expectations Natural aptitude for solving problems Desire to learn and develop At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life's demands, while also maintaining your ability to serve clients. Learn more about our total rewards at ************************************************** All applicants will receive consideration for employment as RSM does not tolerate discrimination and/or harassment based on race; color; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender; sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the US uniformed service; US Military/Veteran status; pre-disposing genetic characteristics or any other characteristic protected under applicable federal, state or local law. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please call us at ************ or send us an email at *****************. RSM does not intend to hire entry level candidates who will require sponsorship now OR in the future (i.e. F-1 visa holders). If you are a recent U.S. college / university graduate possessing 1-2 years of progressive and relevant work experience in a same or similar role to the one for which you are applying, excluding internships, you may be eligible for hire as an experienced associate. RSM will consider for employment qualified applicants with arrest or conviction records. For those living in California or applying to a position in California, please click here for additional information. At RSM, an employee's pay at any point in their career is intended to reflect their experiences, performance, and skills for their current role. The salary range (or starting rate for interns and associates) for this role represents numerous factors considered in the hiring decisions including, but not limited to, education, skills, work experience, certifications, location, etc. As such, pay for the successful candidate(s) could fall anywhere within the stated range. Compensation Range: $94,400 - $178,800 Individuals selected for this role will be eligible for a discretionary bonus based on firm and individual performance.

Job Description Join a team that nourishes life from farm to table! Upstate Niagara Cooperative, proudly owned by 200+ local family farms, is one of America's largest and most stable dairy cooperatives. Guided by farmer- and employee-led values, we process and market high-quality milk, yogurt, dips, sour cream, cottage cheese, and more under our trusted brands: Upstate Farms , Bison , Milk for Life , and Intense Milk . Here, you'll support sustainable farming, strong communities, and the mission to deliver fresh, local dairy to families every day. Duties and Responsibilities: Responsible for other Operations Supervisor position in their absence. Ensures a safe work environment exists and that personnel work in a safe manner. Supervise and assist employees including; assigning and directing work, investigating incidents & issues, effectively resolving conflict. Train and ensure employees follow job and safe work requirements. Use root cause analysis tools to identify preventative and corrective actions to eliminate problems. Assists in developing and maintaining departmental work instructions and SOP's. Recommends measures to improve quality of service, increase efficiency of department, work crews and equipment performance. Pro-actively confers with other supervisors to coordinate activities between departments and serve internal customers. Maintains standards of health, safety, food and security including GMP, HACCP, SQF, as per Company policies and applicable regulations. Meet functional responsibilities by effectively interacting with Maintenance, Quality Assurance, Human Resources, Material Handling and Finance departments. Communicate and work with Employees to resolve issues/problems Support all regulations, policies, procedures, work rules and the Collective Bargaining Agreement Performs other related duties as required and assigned. Experience & Education: Required: Bachelor's degree plus 5 years direct manufacturing supervisory related experience and/or training; or equivalent combination of education and experience. Experience working with high volume, automated processing equipment. Preferred: Supervisory experience in unionized environment Dairy and/or food processing knowledge Knowledge & Skills - Required Demonstrated Leadership skills and ability to manage and coach team members Good people skills Proven ability to implement and enforce process improvement initiatives. Strong decision making skills Excellent verbal and written communication skills Detail oriented and highly organized with excellent follow-up practices Ability to supervise hourly team members and interact with all levels of management to maintain a positive and productive work environment Proficient in Microsoft Excel, Word and Outlook Proven problem solving and organizational skills Ability to flourish in a fast-paced and diverse work environment. Confidentiality The Operations Supervisor is exposed to O-AT-KA customer and product information on a consistent basis. A high degree of discretion is required. Management Responsibility The Operations Supervisor directly manages union workforce employees. This position operates under the guidance and general direction of the Sr. Operations Supervisors and the Production Manager. Work Environment This job operates in an office environment and in manufacturing plant. This role routinely uses standard office equipment. Ability to operate a computer, phone, photocopier, calculator, and fax machine required. Incumbent must be able to sit, stand, walk, bend, stretch and lift up to 35 pounds. Must be able to see and speak. The employee will be exposed to noise, wet floors, moving machinery, strong smells, etc. While performing the duties of this job, the employee frequently works near moving mechanical parts, high speed and processing equipment; is occasionally exposed to wet and/or humid conditions and hazardous chemicals; is frequently exposed to moderate to high noise levels in the work environment. Operations Supervisors work on an 8-hour shift to cover 24/7 manufacturing facility (either Days or Nights as assigned by Department Manager); Schedule will include some weekends. Pay: $75K-$90K/Year* *The salary range indicated in this posting represents the minimum and maximum of the salary range for this position. Actual salary will vary depending on factors including, but not limited to, budget available, prior experience, knowledge, skill and education as they relate to the position's qualifications, in addition to internal equity. The posted salary range reflects just one component of our total rewards package. Other components of the total rewards package may include participation in group health and/or dental insurance, retirement plan, wellness program, paid time away from work, and paid holidays. Upstate Niagara Cooperative, Inc. is committed to equal employment opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic.

At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Tax Services Manager - Financial Services Office - Customer Tax Operations and Reporting (CTOR) EY is a leader in serving the global financial services marketplace and the only professional services firm with a separate business unit dedicated to the financial services industry - the Financial Services Organization (FSO). Our focused model and bold ambition have put us at the center of the events that continue to reshape and redefine our industry, working side by side with a range of clients from our most venerable institutions to dynamic new entrants across Banking and Capital Markets, Wealth and Asset Management, Insurance, and Real Estate, Hospitality and Construction. Our purpose is to help build a financial services industry in which financial institutions are trusted and flourish, and the global economy is healthy, growing and secure. If you have a passion for rallying together to solve complex challenges, then come join our dynamic FSO team! The opportunity Our Business Tax Advisory practice gives you the opportunity to focus on U.S. tax information reporting & withholding matters. You will work in a group environment on challenging information reporting and withholding engagements across all financial services sectors. We offer the specialization in assisting clients with mission-critical operational tax issues and customer reporting issues. Specifically, our experienced practitioners work across tax and operations to deliver advice and support throughout the project lifecycle. You will work closely with colleagues to assist clients in understanding relevant tax rules and implementing changes to their operations, processes and systems. The CTOR team works on challenging information reporting and withholding engagements in the financial services, banking, insurance, and multinational sectors. These engagements will primarily focus on non-resident alien (NRA) withholding and reporting (IRC Sections 1441 to 1446), Foreign Account Tax Compliance Act (FATCA), and domestic withholding and reporting matters. You can expect to work on engagements dealing with the FATCA, cost basis reporting, and various other global compliance and reporting initiatives, such as the Common Reporting Standard (CRS). As you progress within EY and our CTOR tax team, you will become a trusted business advisor to your clients. As you develop, you will benefit from being led and mentored by nationally recognized tax professionals who include some of the firm's most senior tax talent. The CTOR Tax Services practice invests in the development of its team, with frequent virtual training, update calls and in-person trainings to help individuals develop technical skills and learn about new areas of the law. Through your experiences, you will develop your skill sets and learn how CTOR requirements are managed within large to medium size companies. Your key responsibilities You will interface daily with superiors, peers and subordinates and clients on large and small CTOR projects. This could include interpreting IRS Code and Regulations, drafting guidance, data analyzation and requirements development that help clients translate and implement these rules. You may conduct a gap analysis of the current state of clients' policies, procedures and systems and write business requirements. You will be part of a team that prepares documentation including presentations and flow charts. You will be involved in technical analysis, process improvement and respond to requests for proposals from clients. You will also get the opportunity to support the development of innovative technology solutions, as well as train and manage staff located in remote delivery centers. Skills and attributes for success Ability to read and interpret IRS Code, regulations and instructions Strong writing skills for policy and procedure writing is a must Ability to interface with all facets of our business Ability to multitasking and project management capability Creative problem solving, strong critical thinking Ability to drive success as both an individual contributor and team member. To qualify for the role, you must have at a minimum A Bachelor's degree from an accredited college/university and J.D., LL.M. in Taxation, and/or Master's in Taxation (MST) preferred A minimum of 5 years of relevant tax consulting or tax operational experience Be a licensed attorney, CPA, Project Management Professional, Six Sigma, Lean or equivalent certification or a certified member of the Institute for Professionals in Taxation or have the ability to obtain one of these designations Ideally, you'll also have Active participation in industry groups such as SIFMA, ABA, IIB The ability to understand and implement tax rules A demonstrated interest in tax information reporting and withholding work in Chapter 3, Chapter 4 and Chapter 61 or some experience working with these matters What we look for We are interested in candidates with strong organizational skills and a proven record of multitasking and working effectively across multiple projects and deadlines. Successful candidates also possess great communication and leadership skills and thrive in an exciting and growing team environment. Ultimately, if you are ready to progress in your career, take ownership of your development and make a measurable difference in both your career and your community, this role is for you. What we offer you At EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more. We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $102,100 to $187,000. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $122,600 to $212,800. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year. Under our flexible vacation policy, you'll decide how much vacation time you need based on your own personal circumstances. You'll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being. Are you ready to shape your future with confidence? Apply today. EY accepts applications for this position on an on-going basis. For those living in California, please click here for additional information. EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities. EY | Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories. EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law. EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY's Talent Shared Services Team (TSS) or email the TSS at **************************.

This position will focus on overseeing and guiding a team of electricians, ensuring projects are completed efficiently, safely, and within budget, while also managing the team's performance and providing technical expertise. Responsible for adhering to all plant policies with the support of partner departments and supervision: GMP's; safety; plant policy; quality; sanitation; etc. Position will be responsible for identifying and tracking recurring line issues: Responsible for responding to daily operational issues and involving the appropriate resources. Position will be responsible for conducting safety and sanitation audits on a timely basis with established schedules. Support programs and processes that provide a sanitary working environment. The position of Electrician Team Lead is an hourly-rated position working on any of the three shifts with an average workweek comprised of a minimum of 40 hours per week. This individual frequently works by his/herself in all areas of the plant. Job requires knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming. This position may require communicating with people outside the organization, representing the organization to contractors, consultants, and vendors. This communication can be exchanged in person, in writing, or by telephone. Must have own tools. Any specialty tools required will be supplied by the company. Pay Range: $43.10 - $44.10 Project Management: Plan and schedule electrical projects, including determining specifications, selecting contractors, and establishing installation schedules. Estimate time and materials needed for projects. Maintain records and documentation of ongoing projects. Supervise and coordinate the work of electricians, providing guidance and instruction as needed. Support processes and procedures that drive continuous improvement and root cause problem resolution. Technical Expertise: Possess a strong understanding of electrical systems, codes, and regulations. Troubleshoot electrical issues and ensure that work complies with safety requirements. Provide technical support to team members and clients. Identified as a go to resource when an employee cannot resolve a production related issue. Team Leadership: Train and mentor team members on technical skills and best practices. Delegate tasks effectively and monitor progress toward project goals. Other duties as assigned by Manager to meet department or business objectives on an as-needed basis. Safety: Responsible for safety and the promotion of safe work practices including participation in all safety programs (STOP, etc.). Ensure that all work complies with safety regulations and standards. Establish and enforce safety procedures and protocols. (NFPA 70E) Communication: Communicate effectively with clients, contractors, and other stakeholders. Communicate with shift supervisors as necessary. A working knowledge of the contract and corporate policies to effectively guide the department. Job Requirements/Qualifications Excellent interpersonal and communication skills and work well within a team environment. Ability to work as an industrial electrician in a high-speed manufacturing or technical environment. Knowledge of NEC, OSHA, electronic test equipment, single and three phase electrical systems and wiring procedures to 600V. Read and interpret electrical blueprints, schematics and parts specifications. Knowledge of PLCs (Modicon and Allen Bradley) and VFDs in a manufacturing environment. Inspect and troubleshoot electrical systems and components. Knowledge of HMIs is preferred. Able to safely work alone from elevated surfaces (platforms, rooftops, etc.) Ability to climb and work from ladders and electric lifts up to 30 feet above ground. Able to lift up to 50lbs. Able to read and manage operator control panels including high voltage panels. Able to understand the general mechanics of equipment and diagnose problems. Able to operate automatic walk behind hand truck and fork truck. Able to perform basic troubleshooting and

We're making the hiring process easier by using a video interviewing technology called HireVue. After completing your online application, record your job interview using your computer or smartphone at a time that works for you. HireVue will send you an email with a link and instructions. If you can't complete your interview right away, we'd love for you to complete it within a few days. One of our recruiters will be in touch within one to two business days with next steps. We can't wait to see what you have to offer. Text “START” to 47257 or Click HERE to opt in to receive the invite via text message. Message and data rates may apply. Pay rate for this position is: $22.40 / hr The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, and training. The above range represents the organization's good faith and reasonable estimate of the range of possible compensation at the time of posting Responsibilities Looking for a fulfilling career? We're hiring shift coordinators to assist adults with intellectual and developmental disabilities. This position gives you the opportunity to showcase your leadership and organizational skills in the role of the shift coordinator. Not only will you be a DSP, you will be an advocate and voice as people exercise informed decision making in regards to their own well-being. You will be an ally as they communicate their wants and needs to others. The shift coordinator is a hands-on professional that has a direct role in supporting the daily activities of people with intellectual and developmental disabilities. With the assistance of the leadership team, the shift coordinator will be responsible for coordinating work schedules for all staff. Qualifications Minimum of High School diploma or High School Equivalency; college experience preferred. Valid New York State drivers' license that meets Heritage Christian Services motor vehicle standards. Reliable transportation required. Physical ability to lift over 50 pounds and provide assistance to people who require support with transfers. Minimum six months experience in direct support is required. Ideal candidates should demonstrate: Excellent organizational, verbal and written communication skills Flexibility in scheduling Ability to lead and motivate others Benefits include: Holidays - Full-time employees receive 11 paid holidays a year, including three that can be flexed for days that are important to them. Vacation time - begin to accrue vacation time immediately and can use vacation hours after six months of benefit-eligible employment. Paid sick leave - All employees begin to accrue paid sick leave immediately upon hire and can use it upon accrual as needed. Retirement plan - Heritage Christian Services contributes to employee retirement funds after 12 months and/or 1,000 hours of employment; it's invested money that employees can use at upon retirement. Our Commitment to Equity and Justice We believe that people are entitled to dignity, respect, equity and justice. We champion a society that removes barriers. We reject racism and discrimination of any kind. We protest systemic and political inequities that marginalize people, recognizing that there is a history of structural racism in the United States. We will continue to learn and change to achieve justice. We know that strength comes from unity. As you speak out, be strong, faithful and well.

Company: New York State Electric & Gas Corp, an Avangrid Company Department: Gas Operations Job Title: Supervisor - Gas Maintenance & Ops Work Model: Office and Field is dependent upon experience, ranging from $94,490 to $118,113. Job Summary Supervises employees in the construction, operation and maintenance of gas distribution service territory. Oversees, plans and schedules new construction work, preventive and corrective maintenance, inspections and training activities. Ensures that construction and maintenance is completed in accordance with construction standards, following approved policies, procedures, safety rules and budgets. The position provides direct supervision of internal, external, and on call emergency field distribution crews. The supervisor oversees resources and personnel engaged in the operation, maintenance, and construction of the natural gas distribution system. This is a dynamic, multi-faceted role responsible for a wide range of duties, including integrated planning and scheduling, execution of fieldwork activities, and strict adherence to company policies and regulatory requirements. Key responsibilities also include performance measurement, coaching, mentoring, safety compliance, and various administrative functions for both exempt and non-exempt employees. The position involves preparing and executing the operation & maintenance activities, managing coordination and scheduling efforts, and maintaining effective communication with customers and community officials regarding all aspects of the natural gas distribution system. Key Responsibilities * Exercises independent judgment in the supervision and oversight of in-house crews and contractors engaged in the operation & maintenance of the natural gas distribution system * Schedules the work of distribution street crews. Assess the scope of projects and assigns the appropriate crew and skills balance. Arranges for any special equipment and ensures that all material needs are met. * Monitors accuracy of Gas Records for auditing purposes and ensure compliance. * Works with the state and government regulatory agencies. * Coordinates safety training, documentation, inspections, and accident investigations. * Use full range of technical knowledge & experience to assist & support management with providing a safe work environment, performing job inspections, meeting compliance requirements, company objectives & assisting the applicable teams to achieve & exceed goals. * Utilize Company training modules to provide or support training for field employees and external public agencies such as fire departments utilizing presentation tools PowerPoint or other applicable applications. * Maintains business records, reports and works with confidential matters. * Meets with contractors and customers, resolves conflicts, prepares reports, supports Company policies and procedures and creates correspondence along with documenting these notifications in the Company databases. * Communicates with customers and community officials concerning all aspects of possible natural gas utility construction, operations & maintenance. * Assist Technical Services with remediation efforts. * Participates in the supervisory on-call rotation, which involves assigning and directing the work of unionized internal work crews. * Exercises sound independent judgment while serving as the on-site supervisor during outages or other natural gas emergencies, ensuring safe and efficient response and remediation. * Initiates, and conducts investigations concerning appropriate disciplinary action for bargaining unit employees when required. Understands and complies with the labor contract and works to resolve initial grievances and other matters in collaboration with Labor Relations team. * Will conduct employee evaluations for annual performance appraisal process. * Provides leadership in gas emergencies to ensure safe and compliant field response to restore gas distribution system to normal conditions. Organize and plan emergency response with other key support organizations. Required Qualifications * Education & Experience Required: * Bachelor's Degree with a minimum of 5 or more years' relevant experience preferred. * Associate's degree with a minimum of 8 or more years' relevant experience preferred. * High School Diploma/GED required with 10 or more years' relevant experience and the completion of the relevant progression program. * Knowledge of gas distribution construction and maintenance * Knowledge of industry federal and state regulations * Equivalent combination of education and experience will be considered * Certifications: * Valid Driver's License * Will be required to obtain and maintain Operator Qualifications for natural gas * Skills/Abilities: * Results and customer service oriented. * Good oral and written communications skills. * Self-directed work skills with emphasis on multitasking. * Computer skills applicable to MS Word, MS Excel, SAP, MS Outlook. * Demonstrated supervisory skills. * Strong interpersonal skills. * Must be available for response after hours to work storms, emergencies, and critical assignments. Preferred Qualifications * Supervisor experience preferred #LI-KG1 Company: NY STATE ELECTRIC & GAS CORP Mobility Information Please note that any applicant who is not a citizen of the country of the vacancy will be subject to compliance with the applicable immigration requirements to legally work in that country. At Avangrid we provide fair and equal employment and advancement opportunities for all employees and candidates regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, disability, protected veteran status or any other status protected by federal, state, or local law. If you are an individual with a disability or a disabled veteran who is unable to use our online tool to search for or to apply for jobs, you may request a reasonable accommodation by contacting our People and Organization department at ********************. Avangrid employees may be assigned a system emergency role and in the event of a system emergency, may be required to work outside of their regular schedule/job duties. This is applicable to employees that will work in Connecticut, Maine, Massachusetts, and New York within Avangrid Network and Corporate functions. This does not include those that will work for Avangrid Power. Avangrid employees may also be assigned a NERC Reliability Standards compliance role supporting Critical Infrastructure Protection (CIP) and/or Operations and Planning (O&P) responsibilities. This is applicable to employees that will work in electric transmission, operations, and cyber security business areas in Connecticut, Maine, Massachusetts, and New York within Avangrid Network and Corporate business areas. NERC Reliability Standards compliance roles and responsibilities may include additional access protections, training, audit engagement, and required evidence retention, and will be communicated by the employee's management. Job Posting End Date: January-19-2026

Join a team that nourishes life from farm to table! Upstate Niagara Cooperative, proudly owned by 200+ local family farms, is one of America's largest and most stable dairy cooperatives. Guided by farmer- and employee-led values, we process and market high-quality milk, yogurt, dips, sour cream, cottage cheese, and more under our trusted brands: Upstate Farms , Bison , Milk for Life , and Intense Milk . Here, you'll support sustainable farming, strong communities, and the mission to deliver fresh, local dairy to families every day. Duties and Responsibilities: Responsible for other Operations Supervisor position in their absence. Ensures a safe work environment exists and that personnel work in a safe manner. Supervise and assist employees including; assigning and directing work, investigating incidents & issues, effectively resolving conflict. Train and ensure employees follow job and safe work requirements. Use root cause analysis tools to identify preventative and corrective actions to eliminate problems. Assists in developing and maintaining departmental work instructions and SOP's. Recommends measures to improve quality of service, increase efficiency of department, work crews and equipment performance. Pro-actively confers with other supervisors to coordinate activities between departments and serve internal customers. Maintains standards of health, safety, food and security including GMP, HACCP, SQF, as per Company policies and applicable regulations. Meet functional responsibilities by effectively interacting with Maintenance, Quality Assurance, Human Resources, Material Handling and Finance departments. Communicate and work with Employees to resolve issues/problems Support all regulations, policies, procedures, work rules and the Collective Bargaining Agreement Performs other related duties as required and assigned. Experience & Education: Required: Bachelor's degree plus 5 years direct manufacturing supervisory related experience and/or training; or equivalent combination of education and experience. Experience working with high volume, automated processing equipment. Preferred: Supervisory experience in unionized environment Dairy and/or food processing knowledge Knowledge & Skills - Required Demonstrated Leadership skills and ability to manage and coach team members Good people skills Proven ability to implement and enforce process improvement initiatives. Strong decision making skills Excellent verbal and written communication skills Detail oriented and highly organized with excellent follow-up practices Ability to supervise hourly team members and interact with all levels of management to maintain a positive and productive work environment Proficient in Microsoft Excel, Word and Outlook Proven problem solving and organizational skills Ability to flourish in a fast-paced and diverse work environment. Confidentiality The Operations Supervisor is exposed to O-AT-KA customer and product information on a consistent basis. A high degree of discretion is required. Management Responsibility The Operations Supervisor directly manages union workforce employees. This position operates under the guidance and general direction of the Sr. Operations Supervisors and the Production Manager. Work Environment This job operates in an office environment and in manufacturing plant. This role routinely uses standard office equipment. Ability to operate a computer, phone, photocopier, calculator, and fax machine required. Incumbent must be able to sit, stand, walk, bend, stretch and lift up to 35 pounds. Must be able to see and speak. The employee will be exposed to noise, wet floors, moving machinery, strong smells, etc. While performing the duties of this job, the employee frequently works near moving mechanical parts, high speed and processing equipment; is occasionally exposed to wet and/or humid conditions and hazardous chemicals; is frequently exposed to moderate to high noise levels in the work environment. Operations Supervisors work on an 8-hour shift to cover 24/7 manufacturing facility (either Days or Nights as assigned by Department Manager); Schedule will include some weekends. Pay: $75K-$90K/Year* *The salary range indicated in this posting represents the minimum and maximum of the salary range for this position. Actual salary will vary depending on factors including, but not limited to, budget available, prior experience, knowledge, skill and education as they relate to the position's qualifications, in addition to internal equity. The posted salary range reflects just one component of our total rewards package. Other components of the total rewards package may include participation in group health and/or dental insurance, retirement plan, wellness program, paid time away from work, and paid holidays. Upstate Niagara Cooperative, Inc. is committed to equal employment opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic.

The Assistant Supervisor DO Services is a hands-on, first level lead role that acts mainly as a senior level direct care staff member. The Assistant Supervisor DO Services partners with a team of skilled professionals, youth, and families to provide services that are family-driven, youth-guided, trauma-informed, and culturally competent in various settings in order to help youth reach their full potential. The individual in this position is responsible for the creation of a safe, nurturing, and peaceful environment that provides opportunity for the successful development of life and social skills for clients and families receiving services. Essential Job Functions Create a safe, nurturing, and peaceful environment that provides opportunity for the successful development of life and social skills for individuals receiving services. Provide guidance, reflective feedback, and mentorship to unit staff to ensure proper development, implementation, and documentation of treatment goals and objectives. Recognize and address challenging individual behavior utilizing training provided. Support organization and communication of individual schedules and activities. Partner with the Supervisor to delegate tasks in alignment with staff strengths and interests. Ensure and oversee that staff are provided ongoing development of professional skills to enhance their ability to assume a wider range of responsibilities. Manage and appropriately prioritize how to respond in emergency situations. Perform the duties of a Direct Support professional. Ensure and enforce adherence to funder requirements and regulations at all times. Comply with all Hillside policies, procedures and all applicable governmental laws, regulations and guidelines. Provide the following supervisory functions in the absence of the IRA's Site Supervisor: Maintain routine actionable responsibilities that ensure the IRA remains in compliance with regulatory and funder requirements, including, but not limited to, staffing and scheduling, personnel needs and petty cash accounts, and the IRA's environmental and vehicle needs. Additionally, with support from the DO Services Leadership Team, function as the lead communication liaison on IRA matters that require supervisory guidance, decision making, and/or follow up, as directed by the site's Unit Manager, or other team leadership. While this job description covers many aspects of the role, employees may be required to perform other duties as assigned. Education & Experience High School Diploma or GED required. Minimum 2 years of related work experience required. Special Requirements Successful completion of Approved Medication Administrative Personnel (AMAP) training to meet the health needs of the individuals in care. CPR certification required or obtained within 60 days of hire. Unrestricted, valid NYS driver's license for minimum of 1 year with a clean driving record and minimum insurance coverage that meets agency standards preferred. Knowledge, Skills & Abilities In addition to demonstrating the Hillside Professional Competencies of Communicates Effectively , Personal Excellence, Cultural Competence, Builds and Leverages Relationships and Optimizes Decision Making, the following occupational competencies must be demonstrated: Demonstrate the emotional competence and good judgment required to build productive, engaged individual and family relationships while implementing required rules, expectations and routines. Ability to complete all required documentation in timely fashion according to established policies and regulations. This is an essential function in order to facilitate the efficient and effective flow of information necessary for the program to be effectively managed and outcomes optimized. Ability to recognize and address escalating and dysregulated youth behavior, and utilize training provided in behavior management and Strategies for Crisis Intervention and Prevention (SCIP), including the use of physical interventions (holds). Demonstrate problem-solving and conflict resolution skills with self and others. Consistently meet the highest standard for ethical and professional conduct towards all. Physical Demands & Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to work a variable scheduling including evenings and weekends The following physical demands are required: Occasional sitting (up to 4 hours) Occasional standing (up to 1 hour) Occasional walking (up to 2.5 hours) Occasional driving (up to 8 hours) Continuous balancing (up to 8 hours) Occasional balancing, bending, stooping, climbing, kneeling, pushing, pulling, reaching forward or down, reaching overhead, running, and twisting (up to 2.5 hours) Weekly lifting up to 50 lbs. (community-based staff may be required to lift an empty wheelchair weighing up to 50 lbs.), 10-15 lbs. on a daily basis Weekly carrying up to 55 lbs. approximately 10-100 ft., 10-15 lbs. on a daily basis Manual dexterity is required, including the frequent ability to grasp in both hands and continuous use of fine manipulation skills in both hands (approximately 1-2.5 hrs.). Occasional exposure to change in temperature, dust, fumes, gases or chemicals is apparent. Protective clothing or equipment as required: close toed shoes; protective shields, universal Precaution PPE, and gloves for toileting and food preparation. Ability to change positions as needed. SPECIAL CONSIDERATIONS May be required to physically restrain clients weighing between 50 and 300 lbs. and guide them safely to the floor. In some circumstances, restraints can last up to 15 minutes and may require repetition as necessary. $23.00 Minimum pay rate, $32.00 Maximum pay rate, based on experience. This pay rate may include a Regional and/or Department premium.

The Assistant Supervisor DO Services is a hands-on, first level lead role that acts mainly as a senior level direct care staff member. The Assistant Supervisor DO Services partners with a team of skilled professionals, youth, and families to provide services that are family-driven, youth-guided, trauma-informed, and culturally competent in various settings in order to help youth reach their full potential. The individual in this position is responsible for the creation of a safe, nurturing, and peaceful environment that provides opportunity for the successful development of life and social skills for clients and families receiving services. Essential Job Functions Create a safe, nurturing, and peaceful environment that provides opportunity for the successful development of life and social skills for individuals receiving services. Provide guidance, reflective feedback, and mentorship to unit staff to ensure proper development, implementation, and documentation of treatment goals and objectives. Recognize and address challenging individual behavior utilizing training provided. Support organization and communication of individual schedules and activities. Partner with the Supervisor to delegate tasks in alignment with staff strengths and interests. Ensure and oversee that staff are provided ongoing development of professional skills to enhance their ability to assume a wider range of responsibilities. Manage and appropriately prioritize how to respond in emergency situations. Perform the duties of a Direct Support professional. Ensure and enforce adherence to funder requirements and regulations at all times. Comply with all Hillside policies, procedures and all applicable governmental laws, regulations and guidelines. Provide the following supervisory functions in the absence of the IRA's Site Supervisor: Maintain routine actionable responsibilities that ensure the IRA remains in compliance with regulatory and funder requirements, including, but not limited to, staffing and scheduling, personnel needs and petty cash accounts, and the IRA's environmental and vehicle needs. Additionally, with support from the DO Services Leadership Team, function as the lead communication liaison on IRA matters that require supervisory guidance, decision making, and/or follow up, as directed by the site's Unit Manager, or other team leadership. While this job description covers many aspects of the role, employees may be required to perform other duties as assigned. Education & Experience High School Diploma or GED required. Minimum 2 years of related work experience required. Special Requirements Successful completion of Approved Medication Administrative Personnel (AMAP) training to meet the health needs of the individuals in care. CPR certification required or obtained within 60 days of hire. Unrestricted, valid NYS driver's license for minimum of 1 year with a clean driving record and minimum insurance coverage that meets agency standards preferred. Knowledge, Skills & Abilities In addition to demonstrating the Hillside Professional Competencies of Communicates Effectively , Personal Excellence, Cultural Competence, Builds and Leverages Relationships and Optimizes Decision Making, the following occupational competencies must be demonstrated: Demonstrate the emotional competence and good judgment required to build productive, engaged individual and family relationships while implementing required rules, expectations and routines. Ability to complete all required documentation in timely fashion according to established policies and regulations. This is an essential function in order to facilitate the efficient and effective flow of information necessary for the program to be effectively managed and outcomes optimized. Ability to recognize and address escalating and dysregulated youth behavior, and utilize training provided in behavior management and Strategies for Crisis Intervention and Prevention (SCIP), including the use of physical interventions (holds). Demonstrate problem-solving and conflict resolution skills with self and others. Consistently meet the highest standard for ethical and professional conduct towards all. Physical Demands & Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to work a variable scheduling including evenings and weekends The following physical demands are required: Occasional sitting (up to 4 hours) Occasional standing (up to 1 hour) Occasional walking (up to 2.5 hours) Occasional driving (up to 8 hours) Continuous balancing (up to 8 hours) Occasional balancing, bending, stooping, climbing, kneeling, pushing, pulling, reaching forward or down, reaching overhead, running, and twisting (up to 2.5 hours) Weekly lifting up to 50 lbs. (community-based staff may be required to lift an empty wheelchair weighing up to 50 lbs.), 10-15 lbs. on a daily basis Weekly carrying up to 55 lbs. approximately 10-100 ft., 10-15 lbs. on a daily basis Manual dexterity is required, including the frequent ability to grasp in both hands and continuous use of fine manipulation skills in both hands (approximately 1-2.5 hrs.). Occasional exposure to change in temperature, dust, fumes, gases or chemicals is apparent. Protective clothing or equipment as required: close toed shoes; protective shields, universal Precaution PPE, and gloves for toileting and food preparation. Ability to change positions as needed. SPECIAL CONSIDERATIONS May be required to physically restrain clients weighing between 50 and 300 lbs. and guide them safely to the floor. In some circumstances, restraints can last up to 15 minutes and may require repetition as necessary. $23.00 Minimum pay rate, $32.00 Maximum pay rate, based on experience. This pay rate may include a Regional and/or Department premium.

Supervisor - Food Service We are seeking a dedicated and experienced Supervisor for our Food Service department. The ideal candidate will oversee daily operations, ensure high-quality food service, and maintain a positive dining experience for our customers. This role requires strong leadership skills, attention to detail, and a commitment to excellence in food service. Key Responsibilities: - Supervise and coordinate daily food service operations, including staff management and scheduling. - Ensure compliance with health and safety regulations and maintain cleanliness standards. - Train, mentor, and evaluate food service staff to enhance performance and service quality. - Monitor inventory levels and assist in ordering supplies as needed. - Address customer inquiries and resolve any issues to ensure satisfaction. - Collaborate with kitchen staff to ensure timely and efficient food preparation and service. - Implement and maintain standard operating procedures for food service operations. Requirements Skills and Qualifications: Proven experience in food service management or supervisory role Strong leadership and team management skills. Excellent communication and interpersonal abilities Knowledge of food safety regulations and best practices. Ability to work in a fast-paced environment and handle multiple tasks. Proficient in inventory management and cost control. Flexibility to work various shifts, including evenings and weekends. ServeSafe certified Must complete background check Salary Description 18.00-19.00 per hour

Pay Rate: $27.00-$32.17 Shift: Varies As a member of management team provides oversight and leadership to residential programs. Collaborates with and provides direction and supervision to Medical Coordinator and Direct Care staff to ensure quality direct services are provided to the people we serve in accordance with the agencies mission. Supports the Mission of Residential Services which is committed to providing a continuum of residential settings, creating a safe and functional living environment for all persons served. Through collaboration, people are empowered to become full and active members of their community and to make decisions affecting (or reflecting) how they choose to live their lives. ESSENTIAL FUNCTIONS/RESPONSIBILITIES: • Ensure residential program is of high quality and following regulatory requirements and prepared for external reviews and surveys. Including adherence to HCBS guidelines and home-like environment. • Maintains knowledge of program support area needs (human resources, recruitment, training, information technology, property management, etc.) for communicating needs as appropriate • Ensures high quality medical care and support is being provided in conjunction with medical coordinator and RN • Responsible for appropriate staffing activities including the selection, supervision, and retention of staff to meet individuals' needs and service requirements. • Responsible for the training and on-going development of staff to ensure and improve quality of care • Ensures appropriate, effective, and timely communication across all program settings. • Assumes leadership role in the development and sustenance of positive interpersonal relationships and liaisons with person served, families, advocates, employees, the surrounding community/neighborhood • Responsible for fiscal management duties to ensure sound fiscal accountability within the sites and person served accounts. Ensure that audits are completed of personal accounts twice monthly. • Coordinates placements and ensures pre-admission requirements are met for each new person entering the program. Ensure each person has an appropriately developed person centered plan. • Ensures efficient, confidential and comprehensive record keeping as mandated for person served and staff related activities/incidents and site maintenance. • In addition to your normal schedule, you are expected as your duties require to be on site during evenings, overnights, and weekends. • Is available 24 hours per day for emergencies at sites. • Participates or chairs agency committees, meetings, and training as required • Responsible for adherence to the Senior Residential Manual • Complies with all agency policy and procedures • Other duties as assigned MINIMUM QUALIFICATIONS: • Associates degree in Human Services or related area and 1 year of experience, or equivalent combination of education and experience. • Completion of and/or enrollment in agency Management Training. • Valid Driver's License that meets agency policy. • Lifting requirement of 35 lbs. • Physical agility and ability to react to emergency situations, including maintaining Strategies for Crisis Intervention and Prevention (SCIP-R) certification as per regulatory guidelines. • CPR certification. • Medication Certification required. • Ability to meet physical requirements of the position when performing the following: standing, walking, sitting, bending, stooping, squatting, kneeling and climbing. • Ability to lift and transfer individuals manually and mechanically as required by prescribed program/plan. • Ability to effectively respond to common inquiries or complaints from individuals, staff, regulatory agencies or members of the community. SUPERVISORY RESPONSIBILITIES: Responsible for the supervision and development of Direct Care staff. Why People Inc.? When you join the People Inc. team, you can make a difference in the lives of people receiving services while also receiving outstanding benefits (generous PTO, PTO buyback, affordable insurances, tuition reimbursement, career mentoring, shift incentives, on-demand pay access and more), consistent schedules and the opportunity to help others move closer to their life goals and dreams. People Inc. is the regions most experienced provider of programs for people with developmental disabilities and other special needs. We understand that working one-on-one with people who have disabilities and helping them in all aspects of daily life takes someone who's dedicated, caring and compassionate - that's how we treat our employees.

We're making the hiring process easier by using a video interviewing technology called HireVue. After completing your online application, record your job interview using your computer or smartphone at a time that works for you. HireVue will send you an email with a link and instructions. If you can't complete your interview right away, we'd love for you to complete it within a few days. One of our recruiters will be in touch within one to two business days with next steps. We can't wait to see what you have to offer. Text “START” to 47257 or Click HERE to opt in to receive the invite via text message. Message and data rates may apply. Pay rate for this position: $22.10/ hr The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, and training. The above range represents the organization's good faith and reasonable estimate of the range of possible compensation at the time of posting The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, and training. The above range represents the organization's good faith and reasonable estimate of the range of possible compensation at the time of posting Responsibilities Looking for a fulfilling career? We're hiring assistant managers to support adults with intellectual and developmental disabilities. This position gives you the opportunity to showcase your leadership and organizational skills in the role of an assistant manager. Not only will you be a DSP, you will be an advocate and voice as people exercise informed decision making in regards to their needs. You will be an ally as they communicate their wants and needs to others. The assistant manager is a hands-on professional that has a direct role in supporting the well-being of people with intellectual and developmental disabilities. The assistant manager is also responsible for training and mentoring direct support staff. In this role you will also assist the residence manager in the operation and oversight of the residential program serving adults with intellectual and developmental disabilities. Qualifications Minimum of High School diploma or High School Equivalency; college experience preferred. Valid New York State drivers' license that meets Heritage Christian Services motor vehicle standards. Reliable transportation required. Physical ability to lift over 50 pounds and provide assistance to people who require support with transfers. One year experience in direct support is required. Six months of leadership or supervisor experience preferred. Ideal candidates should demonstrate: Excellent organizational, verbal and written communication skills Flexibility in scheduling Ability to lead and motivate others Benefits include: Holidays - Full-time employees receive 11 paid holidays a year, including three that can be flexed for days that are important to them. Vacation time - begin to accrue vacation time immediately and can use vacation hours after six months of benefit-eligible employment. Paid sick leave - All employees begin to accrue paid sick leave immediately upon hire and can use it upon accrual as needed. Retirement plan - Heritage Christian Services contributes to employee retirement funds after 12 months and/or 1,000 hours of employment; it's invested money that employees can use at upon retirement. Our Commitment to Equity and Justice We believe that people are entitled to dignity, respect, equity and justice. We champion a society that removes barriers. We reject racism and discrimination of any kind. We protest systemic and political inequities that marginalize people, recognizing that there is a history of structural racism in the United States. We will continue to learn and change to achieve justice. We know that strength comes from unity. As you speak out, be strong, faithful and well. Minimum of High School diploma or High School Equivalency; college experience preferred. Valid New York State drivers' license that meets Heritage Christian Services motor vehicle standards. Reliable transportation required. Physical ability to lift over 50 pounds and provide assistance to people who require support with transfers. One year experience in direct support is required. Six months of leadership or supervisor experience preferred. Ideal candidates should demonstrate: Excellent organizational, verbal and written communication skills Flexibility in scheduling Ability to lead and motivate others Benefits include: Holidays - Full-time employees receive 11 paid holidays a year, including three that can be flexed for days that are important to them. Vacation time - begin to accrue vacation time immediately and can use vacation hours after six months of benefit-eligible employment. Paid sick leave - All employees begin to accrue paid sick leave immediately upon hire and can use it upon accrual as needed. Retirement plan - Heritage Christian Services contributes to employee retirement funds after 12 months and/or 1,000 hours of employment; it's invested money that employees can use at upon retirement.