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  • Passenger Service Supervisor

    Alliance Ground International, LLC 4.3company rating

    Service supervisor job in Palm Springs, CA

    Direct and assist Passenger Service Agents and Leads on shift, assign duties as needed, and resolve escalated customer concerns. Make recommendations to management on staffing decisions, including hiring, discipline and termination. Ensure that new h Passenger, Supervisor, Service, Reservations, Security, Retail, Airline, Health
    $34k-43k yearly est. 3d ago
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  • Pacific West Conservation Crew Assistant Team Leader (ATL)- Southern California

    American Conservation Experience 3.7company rating

    Service supervisor job in Palm Springs, CA

    Join American Conservation Experience in California and enjoy free housing, skills training, and other benefits while helping to restore public lands from the Pacific Coast to the Sierra Nevada mountains! Multiple term lengths, locations, start dates, and other options are available. American Conservation Experience, a non-profit conservation corps with divisional branches in Sacramento, CA, Ridgecrest, CA, and Coachella Valley, CA, is looking for AmeriCorps Team Leaders (ATLs) to come join our team of young adults serving on meaningful conservation projects throughout the Pacific West. Our mission is to introduce and prepare our AmeriCorps members for careers in resource management within the conservation corps industry or with public agencies such as California State Parks, US Forest Service, National Park Service, National Fish and Wildlife Service, the Bureau of Land Management, as well as many other local and non-profit land steward organizations. ACE Pacific West crews serve in Yosemite National Park, Sequoia Kings Canyon National Park, Death Valley National Park, on the Pacific Crest Trail, in coastal State Parks, on the Lake Tahoe Basin Management Unit, and in numerous other inspiring locations. This opportunity is intended for those looking to utilize their leadership skills to advance their career while immersed in a community of like-minded young professionals from around the country. ATLs typically serve for 26 weeks on projects including ecological restoration, habitat improvement, and trail maintenance and construction, all while completing a term of AmeriCorps service. While serving, ATLs typically have 3-6 days off between each project to enjoy California's abundant beauty and recreational opportunities with their friends and colleagues. Take your next step towards beginning or advancing your career by applying with us today! Start Dates: 1) 3/9/2026 Estimated End Dates: 1) 9/23/2026 Location: Coachella Valley (Palm Springs), CA Projects take place throughout California and the Pacific West. Schedule: Project schedules vary greatly, but typically ATLs serve 8 days on/ 6 days off or 4 days on/ 3 days off. For remote projects, ATLs spend off-days nearer to their project location. Remote projects often last multiple project schedule cycles. Benefits: ATL compensation and benefits include a package valued at over $2,400/mo. ATLs will receive a Living Allowance of $520/week, paid bi-weekly. ATLs obtain an Education Award for the amount of $3,697.50 (for 900 hours) upon successful completion of service. ACE provides ATLs with food during all project days; ATLs are responsible for providing their own food on off-days. ACE provides ATLs with free housing during their term of service. When working in or near the Pacific West Division, ATLs spend off days in our hostel-style housing in Coachella Valley, CA. When working remotely, ATLs will be provided tents and campsites in those remote locations. The ATL will provide their own blankets/pillow/sleeping bag/towels. AmeriCorps Team Leaders may also be eligible for qualifying child care coverage and federal loan forbearance. Additional enrollment steps are required. Gear: ACE provides each ATL their own tent. The ATL will provide their own sleeping bag, sleeping pad, rain gear, and hiking boots. Upon acceptance to the program, ATLs will receive a more extensive packing list. Weather can be highly variable, so plan on bringing layers of warm clothing and adequate rain gear. ATLs will have access to deeply discounted Pro Deals via Outdoor Prolink once they are offered and accept a position, and will have the opportunity to purchase discounted gear prior to their arrival. Travel: ACE provides transportation to and from worksites; personal vehicles are not necessary throughout the ATL's term of service. ACE does not provide relocation assistance. Position Description: ATLs serve in professionally supervised teams as they explore future outdoor careers, learn practical field skills, and develop confidence as emerging leaders in the field of conservation. ATLs are afforded opportunities to learn and train under the guidance of professional mentors within ACE, while gaining invaluable career perspectives working alongside staff from the National Park Service, US Forest Service, Bureau of Land Management, US Fish and Wildlife Service, and many other stewards of our nation's public lands. ATLs are expected to assist Crew Leaders in all aspects of crew work and life, including leading portions of crews independently, serving as an interim Crew Leader in the event of staff absences, setting a positive example for members, and other duties as assigned. Field work and additional responsibilities might include but are not limited to: Habitat restoration Trail construction and maintenance Dry and wet stone masonry Reforestation Forest thinning Plant identification Fencing Invasive species removal Swamping Leading safety discussions Discussing rules and regulations Instructing members Driving vehicles Keeping living spaces clean and in good order ATLs get experience with, or in conjunction with, the following tools and equipment, depending on their level of training: Trail Maintenance: Pick mattocks, Pulaskis, shovels, single/double jacks, McLeods, single bit axes, rock bars, chisels, crosscut saws, and griphoists. Restoration Equipment: Herbicide backpack sprayers, spray bottles, GPS units, and measuring tools. Power Tools and Gas Powered Equipment: Chainsaws, brush-cutters, drills, saws, and compressors. Qualifications: Applicants should be prepared to perform physically challenging labor on environmental and conservation projects for 10 hours a day. Applicants should expect to hike extended distances on rough terrain carrying backpacks, tools, and equipment, and be prepared to spend 8 consecutive days in the field, on each project. ATLs will work in a variety of weather conditions such as temperatures ranging from below freezing to over 100 degrees Fahrenheit, high winds, intense sunshine, rain, and snow. Required: U.S. Citizen or permanent resident Able and willing to work in a group Able and willing to work outdoors in varying weather conditions and capable of hiking moderate distances in somewhat rough terrain during inclement weather conditions Willingness to undergo and must pass the required federal criminal history check ACE participates in E-Verify and will provide the federal government with your Form I-9 information when you are hired to confirm that you are authorized to work in the U.S. Preferred: 3-6 mos. experience serving in a conservation corps setting Experience in hiking and navigation in steep terrain Strong desire to enter the conservation field as a natural resource professional Experience or interest in volunteering in local communities 21+ so as to be able to drive ACE vehicles Physical Demands, Work Environment and Working Conditions: Physical Demands: Requires frequent sitting, standing, walking, hiking, carrying, using hands to handle or feel, reaching with hands and arms, talking and hearing. Manual dexterity required for use of various tools or equipment. Required to stoop, kneel, climb stairs, and/or crouch. Ability to hike over rough terrain, and camp overnight under field conditions. Vision Requirements: Close, distance, peripheral and depth perception vision as well as the ability to focus may be required. Weight Lifted or Force Exerted: Frequently moves up to 25 lbs., ability to move up to 60 pounds. Environmental: Outdoor and indoor conditions. Work environment conditions can change frequently; working under adverse weather conditions and in various climates. Noise Environment: Moderate to high noise such gas-powered chainsaws and other hand and power tools. Travel: This position requires domestic travel. Environmental Conditions/Hazards: The ACE member(s) may encounter environmental conditions/hazards including extreme heat or cold, rocky terrain, swamp or wetland conditions, biting insects, and potentially dangerous wildlife. The member is expected to conduct duties in a safe and orderly manner so as not to endanger self, fellow staff/members or resources. The member must be willing to represent ACE and AmeriCorps in a professional, positive, and enthusiastic manner. ACE has a zero tolerance policy for illegal drugs and underage drinking. ACE reserves the right to require drug testing. To Apply: Please submit a thoughtful resume, and upload a cover letter/motivational statement, and provide at least 2 references that are either professional or from a community leader (eg colleagues, teachers, counselors, religious leaders, career advisors) using the APPLY NOW section located on the upper right hand corner of the position listing on our usaconservation website. NOTE: Early consideration will be given as applications are received. This position may close at any time. If you have any questions regarding this position, please feel free to contact ACE Pacific West's Program Managers: Carlee Koritkowski or Dawn Cramer. EEO: Employment or Service with ACE is based upon ability, qualifications, attitude, and job-related factors. Every qualified employee, member, or applicant has the same opportunity for recruitment, hire, training, transfer, promotion, compensation, demotion, termination, benefits, employee activities, and general treatment without regard to race, color, religion, age, sex, creed, national origin, pregnancy, ancestry, citizenship status, genetic information, veteran or military status, physical or mental disability, sexual orientation, medical condition, marital or parental status, political affiliation, ethnicity, hair texture or style, arrest record, caste, hereditary status, endogamy, or any other classification protected by applicable local, state, or federal law.
    $53k-91k yearly est. 2d ago
  • Full-Time Service Manager - 413 Highland Park

    Smart & Final Inc. 4.8company rating

    Service supervisor job in Highland, CA

    413 - Highland Park Starting Rate: $22.00/hr We are searching for an experienced Full-Time Service Manager - 413 Highland Park at 6060 Figueroa Street Highland Park, California, 90042 United States . Primary Duties and Responsibilities: This Full-Time Service Manager reports to the Store Manager and is responsible for maintaining service standards in the store. Performs management-assigned duties, which may include but may not be limited to implementation and management of the FAN customer service program, execution of corporate directives (e.g. action bulletins, product removals, etc.), maintenance of the store's break room (e.g. job postings, poster programs, iPad, cleanliness, etc.) review of mystery shop performance, front end management, and book keeping duties. Specific duties include, but are not limited to: * Offers friendly and courteous assistance to customers by providing them with store and product information (FAN Customer Service). * Communicates bulletin information to associates to ensure all that need to be aware of updates/changes are advised. * Monitors the front end ensuring service standards and procedures are being followed. * Operates a cash register, reviews price changes, promotional plans, bulletins, and communicates with associates regarding updates/changes. * Maintains store sections, as assigned. Orders, receives and stocks merchandise using proper equipment. Reviews invoices/load bills for accuracy. Stocks shelves, end stacks, displays and deli/freezer cases. Sets up promotional displays. * Performs basic bookkeeping duties. Records lost/damaged goods and store supplies using appropriate forms and data entry. Performs check out function at the end of each business day. Required Qualifications: One to three (1-3) years related experience and/or training; or equivalent combination of education and experience. Retail Management Certificate is desirable. Our company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.
    $22 hourly 31d ago
  • Patient Services Team Lead

    Radnet 4.6company rating

    Service supervisor job in Menifee, CA

    Job Description Responsibilities Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, RadNet is Leading Radiology Forward . With dynamic cross-training and advancement opportunities in a team-focused environment, the core of RadNet's success is its people with the commitment to a better healthcare experience. When you join RadNet as a Patient Services Team Lead , you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders- patients, providers, payors, and regulators achieve the best clinical outcomes. You Will: Lead a team of employees. Provide training, inspiration, and guidance to the team so that each employee has a chance to recognize and develop their potential to the fullest. With guidance from the center manager, help coordinate work schedules, oversee front office operations, and assist in interviewing potential candidates for front office positions. Relieve staff for vacation and sick-time coverage. Greet incoming patients and visitors in a friendly and service-oriented manner. Be a liaison between the physician(s) and the patients. Register patients, obtain proper insurance and patient information, collect signatures and ensures accuracy and completion of necessary documentation Verifies/ updates changes in patient/physician/insurance to ensure proper billing, and collect co-pays and fees. Answer phones, and schedule patients. Guide patients through this, sometimes difficult, process by kindly talking them through the steps and answering their questions and concerns. Notify appropriate team member of patient arrival and coordinate with the back-office staff for timely care of patients. Participate in meetings. Assist in the implementation and administering of procedures and best practices to streamline processes for center operations. Participate in and/or lead various projects to support center operations and quality patient care. Demonstrates competency regarding the need to safeguard patient property and Patient Health Information. Safeguards any on site medications in accordance with Company policies, procedures and any legal requirements. Demonstrates respect for company property, including any cash and patient financial information on site or on patient portals. Is responsive to the needs of others by exhibiting and maintaining professional behavior toward patients and coworkers. Demonstrates respect for patient boundaries and cultural sensitivities during all interactions. Demonstrates ability to interact diplomatically and sympathetically with patients, their families, and the public in a clinical setting. Demonstrates ability to establish, nurture, and maintain cooperative working relationships. If You Are: Passionate about patient care and exercise sound judgement and an ability to remain professional in all situations. You demonstrate effective and professional communication, interpersonal skills and respect with patients, guests & colleagues. You have a structured work-approach, understand complex problems are and you are able to prioritize work in a fast-paced environment. To Ensure Success in This Role, You Must Have: At least 3+ years of experience as a Patient Service Representative within a radiology center. High school diploma Excellent communication and interpersonal skills, computer skills, problem solving skills, and the ability to build and maintain a strong team environment. Dynamic and knowledgeable leadership attribute We Offer: Comprehensive Medical, Dental and Vision coverages. Health Savings Accounts with employer funding. Wellness dollars 401(k) Employer Match Free services at any of our imaging centers for you and your immediate family.
    $91k-119k yearly est. 3d ago
  • Food Service Lead

    The Living Desert 4.1company rating

    Service supervisor job in Palm Desert, CA

    Food Service Lead Reports to: Food Service Supervisor(s) and Food Service Operations Manager(s) Responsibilities Customer Service to ensure a memorable experience for every guest and client. Ensure location is adequately stocked, prepped, and staffed for daily operation, working with direct reports to fill as necessary. Assist supervisors with tasks to ensure restaurants and other food locations run smoothly. Supports restaurant prep (FOH and line) for daily operation. Meets daily quick service, food service, safety and quality, availability, merchandising and guest service standards. Participates in safety logs including food temperatures, rotation and waste as necessary. Ensures proper uniform, hygiene, handwashing and glove use with self. Maintains a safe work environment by abiding by all rules. Follows through daily prep and items lists, as assigned. Actively helps to support operation in assigned role, supporting holes as necessary. Actively and efficiently responds to guest and client feedback, with a report to the supervisor to ensure that any potential complaints are mitigated against further occurrence. Communicates up to the Restaurant Supervisor and/or Food Operations Manager in regard to any issues seen with daily service or quality. Remains knowledgeable of all menu items, prices and specials for sharing with guests. Perform other tasks as deemed necessary. Maintains a clean, safe and organized work environment. Uphold and demonstrate a complete understanding of company policies and procedures. Responsibly geared towards presenting a clean and welcome experience for guests through upholding sanitation requirements. Requirements Job Requirements Strong interpersonal and communication skills. Exceptional problem solving/decision making skills combined with the ability to be organized. Demonstrates the ability to remain flexible in a fast-paced environment. An ideal candidate is a team player, personable, professional, upbeat and energetic, and takes initiative. Physical ability to stand for extended periods and to move and handle boxes (10-35lbs) as necessary for operation, which entails lifting, and perform all functions as set forth above. Ability to work varied hours/days, including nights, weekends and holidays, as needed. Previous Experience 1 year food service experience preferred. All education backgrounds are eligible. This is by no means an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with this . The Geneal Manager reserves the right to revise the job description or to require that other or different tasks are performed when circumstances change (i.e. emergencies, changes in personnel, workload, rush jobs or technological developments) Salary Description $18.00/hr
    $18 hourly 4d ago
  • Field Service Lead

    Playags

    Service supervisor job in Temecula, CA

    The Field Service Lead position combines administrative support and project management. This position is responsible for assisting the Regional Service Manager or Field Service Supervisor in day-to-day activities in regards to administrative support and technician scheduling. The position will function as the project manager for critical and high-profile work order projects. The Field Service Lead position does not work standard set hours as work activities may occur throughout a 24-hour day, 7 days a week, including holidays. Responsibilities * Has administrative responsibility within company systems such as the Field Service ticketing tool and the Corporate ERP. * Performs routine audits of technician service activity in company's service ticket system * Coordinates and supervises local projects for all customer work orders * Responsible to ensure install process is followed from pre-install to post-install * Allocates time blocks and activity assignments for technicians (where applicable) for scheduled tasks such as PM, installation assistance and administrative duties * Interacts with local Compliance officials and ensures local technicians observe all facility protocols * Oversees local casino paperwork necessary to complete work orders * Supervises the real-time maintenance of published assets in each facility * Within the Field Service ticketing tool, audits accuracy of asset database and creates corrective action plan to improve as necessary * Conducts and compiles site surveys * Performs site surveys at new Class II or Class III locations and functions as primary liaison with IAA for communicating project requirements * Some working knowledge of all products AGS offers * May participate in installs or removal of old machines * Completes all reports and paperwork in a timely manner * Must demonstrate excellent customer service skills Mechanically inclined; able to use hand tools * Thorough understanding of Company appearance standards for assets * Must have a good working knowledge of customer's policies and procedures prior to performing work orders * Works as a team player/leader/motivator * Works well with the Technical Assistance Center (TAC) and escalates found issues to TAC and Company management * Provides detailed reports to Company management on all aspects of issues (good or bad) during and post work-order fulfillment Skills and Requirements * Prior gaming experience preferred * High School diploma or GED required * Basic project management skills * Requirement to obtain licensing approval by tribal and/or state gaming regulators * Technical certification(s) relating to work on computers and PCs desirable * On occasion, may need to regularly lift and/or carry up to fifty (50) pounds, push and/or pull up to two hundred (200) pounds with or without assistance. * Experience with large installs/removals/theme changes * Full time / 40 + Hours per week. Must be flexible to work some overtime, including evenings, weekends and Holidays. * Knowledge of Microsoft Office suite (Word, Excel, Project, etc.) * Some knowledge of working with progressive controllers, servers and other networking devices * Knowledge of the difference between Class II and Class III * Basic understanding of AC/DC electronics * Highly developed problem solving skills * Understands networking with CAT5 and fiber * High proficiency in multi-platform installs/upgrades/theme changes Note: All offers are contingent upon successful completion of a background check and drug screen and Human Performance Evaluation (HPE). * Posted positions are not open to third party recruiters and unsolicited resume submissions will be considered free referrals. AGS is an equal opportunity employer.
    $42k-93k yearly est. Auto-Apply 2d ago
  • Service Lead in a Candy Store

    Lolli & Pops 4.5company rating

    Service supervisor job in Palm Springs, CA

    As a part-time Service Lead, you are a keyholder and member of the leadership team. Our management team leaders are passionate, adaptable go-getters who care deeply about their team and their community. They ensure that every guest who enters our store has a positive and inspiring experience. Here are some of the things that you'll do each day: Help drive store-level financial and operational results by monitoring the stores key performance indicator (KPI) targets and taking appropriate action to achieve store targets Keep your team focused on guest engagement, sampling and sharing product knowledge Maximize the overall performance of the team through product knowledge education, coaching selling skills and leading by example Assist in training, developing and motivating team members Assist the Store Manager with paperwork, ordering, inventory management Maintain visual and merchandising standards and ensure store cleanliness Ensure that all policies, procedures and operational directives are enforced consistently and effectively by all team members Be a champion of Lolli & Pops inside and outside of the store Must be able to lift up to 25 pounds While there is no single recipe for an excellent Service Lead, the following are qualities and experiences we recognize as contributing to the success of our best management teams: Exceptional interpersonal skills: you are energized by working with people, both guests and your team A passion for meticulous quality: you understand that strong organization creates a highly efficient team A bias towards action: you have the ability to lift and mobilize medium to large items up to 75 lbs. using appropriate safety techniques and do not hesitate to roll up your sleeves and do what it takes to get the job done The desire to be coached and mentored: you see potential in yourself and enjoy growing that potential An eye for detail: you know that the little things, be it cleanliness, the extra touch or a few decimals can make all the difference The desire to problem solve: you like finding problems and fixing them The ability to multitask: you can prioritize and execute at many different tasks each day A positive attitude and fun-loving spirit: you are an optimist who freely embraces your inner child and enjoys having fun while you work Flexible availability : you want to work at our busiest times, and flex your availability to meet the needs of the business Our Company values are important to us! We are: Guest-icated our guests are at the heart of everything we do Collaborative we are a joyful mix of unique individuals working together Agile we are flexible and open to change in order to be the best we can be Authentic we honor what's real and authentic and give feedback from the heart Betterment we have a never ending drive to continuously improve We can't wait to meet you! Lolli & Pops is an equal opportunity employer and values diversity at our company . We do not discriminate on the basis of race, religion, color, national origin, ancestry, citizenship, gender, gender identity, sexual orientation, age, marital status, military/veteran status, or disability status. Lolli & Pops is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. We will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law.
    $30k-57k yearly est. 60d+ ago
  • Director of Disability and Accessibility Services

    University of Redlands 4.3company rating

    Service supervisor job in Redlands, CA

    DEPARTMENT/ADMINISTRATION: Office of Academic Support and Accessibility POSITION: Administrative, Exempt, Full-time (40 Hours) SALARY RANGE: $75,000-$90,000 HIRING RANGE: Anticipated hiring range is near or at the minimum of the classification, commensurate with candidate's education, experience, skills, and training. INTRODUCTORY PERIOD: Twelve (12) Months AVAILABLE: Immediately POSTING DATE: November 21, 2025 APPLICATION DEADLINE: Open Until Filled, Apply Immediately. Definition of Classification: The Director of Disability and Accessibility Services reports to the Associate Dean of Student Success and Accessibility and serves as a key partner in management and oversight of accessibility services for the University's main campus and satellites, with the exception of Woodbury, for which the day to day operations of accessibility services is managed directly by the Associate Dean. By providing leadership over the day-to-day operations and facilitating oversight of office functions, this position helps to ensure equitable access for students with disabilities in compliance with federal regulations, while fostering an inclusive, student-centered campus culture. The Director collaborates closely with the Associate Dean to ensure consistent and compliant processes, equitable supports, and coordinated service delivery across all of the University of Redlands programs. While direct oversight duties are focused on Redlands-based operations, the Director may also collaborate on and assist in supporting accessibility at the Woodbury campus as needed, contributing to the goal of creating a connected ecosystem of support for all students with disabilities. The Director supports the vision and direction for the Academic Support and Accessibility Office (ASA), following the leadership of the Associate Dean to create a positive and collaborative work environment, model professionalism, and promote the overall success and belonging of students with disabilities. The role involves close collaboration with faculty, staff, and campus partners to ensure accessibility across curricular and co-curricular experiences. In addition to overseeing compliance activities and service delivery, the Director implements case management practices to provide holistic support throughout each student's educational journey. The Director supervises part-time American Sign Language (ASL) Interpreters to ensure compliance, service delivery, and professional development. This position also assists in the overall management of the office, under the direction of the Associate Dean, and contributes to the collective work of the team. The Director serves as the primary on-site resource for students, faculty and staff on accommodation procedures and accessibility practices. Duties and Responsibilities: The duties and responsibilities include, but are not limited to, the following: • Directly oversee the daily operations of Disability and Accessibility Services on the main campus and other Redlands campuses (excluding Woodbury). • Collaborate with Associate Dean to ensure consistent accommodation procedures, documentation standards, and service quality across all campuses. • Evaluate and interpret disability documentation to determine eligibility, conduct intake meetings, and facilitate the interactive process with students, ultimately making determinations of reasonable accommodations for students with disabilities (academic and non-academic, including housing). • Oversee the implementation of accommodations across multiple campuses and programs, including communication of accommodation letters, coordination with faculty and staff, and management of accessibility services (testing, note-taking, assistive technology, interpreters, alternative text, housing modifications), as assigned by Associate Dean. • Collaborate with the Registrar's Office, Facilities, and other departments to ensure timely implementation of accommodations and accessibility in classrooms, programs, and services. • Maintain secure and confidential case documentation and records in accordance with policies and legal requirements. • Implement case management practices to ensure coordinated, holistic support for students throughout their educational journey. • Meet with students individually to support self-advocacy, promote success strategies, and encourage effective communication with instructors and staff. • Provide coaching and counseling to students on disability management, self-advocacy skills, and personal skill-building that contribute to academic and personal success. • Utilize software systems to communicate with students, manage documentation, track accommodations, review student information, and manage data collection. • Supervise, train, and support part-time ASL Interpreters, ensuring high-quality service delivery and ongoing professional development. • Supervise student workers and/or Graduate Assistants, if needed, overseeing scheduling and ensuring coverage for office duties as necessary. • Communicate with prospective students and families about the accommodation process and available supports. • Partner with campus stakeholders to enhance student engagement, retention, and holistic supports. • Provide consultation, resources, and guidance to faculty and staff regarding compliance, inclusive teaching practices, universal design, and accessibility strategies. • Plan and facilitate workshops, trainings, and proactive outreach activities related to accessibility and inclusion. • Remain current on emerging trends, legal developments, and best practices in disability services in higher education. • Contribute to accessibility-related programming for new student orientation and other campus-wide initiatives. • Serve on the University's CARE team. • Represent the office on committees, task forces, special projects, and other working groups, as designated by the Associate Dean or the Vice President of Student Affairs. • Actively contribute to a positive, collaborative, and student-focused office culture, assisting with the overall work of the team as needed. • Perform other duties as assigned. Qualification Guidelines Experience/Training/Education: Required • Master's degree in Student Affairs, Education, Special Education, Educational Counseling/Psychology, or related fields. • At least 3 years progressively responsible experience working in higher education in Student Support Services, Disability Services, or Student Life, or equivalent experience in related field working with students with disabilities. • Experience applying legal requirements of the American with Disabilities Act (ADA) and Section 504 of the Rehabilitation Act. • A valid California Class C CA drivers' license with a good driving record is required. Note: Out-of-state licenses are valid until appointment. A valid California Class “C” driver's license must be obtained within ten (10) days of appointment (in accordance with CA Vehicle Code 12505c). Preferred Qualifications • Experience supervising ASL interpreters • Experience with a wide range of Assistive Technology devices, software, and resources • Familiarity with accessibility standards for digital content • Knowledge of Universal Design for Learning principles and emerging trends in higher education accessibility • Experience using case management systems such as AIM Knowledge and Skills: • Knowledge and understanding of the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act, and the Fair Housing Act (as it pertains to Emotional Support Animals). • Knowledge of additional applicable federal and state laws and regulations. • Ability to apply legal and policy standards effectively. • Strong interpersonal skills, with the ability to work effectively with diverse groups, fostering inclusion and demonstrating cultural competency. • Strong interest in promoting equity, diversity, and inclusion. • Understanding of the crucial role academic support services play in higher education with respect to increasing student access, engagement, and success. • Excellent oral and written communication skills. • Strong organizational skills for managing multiple and complex assignments/projects while maintaining accurate records. • Effective supervisory, interpersonal, and leadership skills. • Ability to work independently on assigned tasks and responsibilities, exercise initiative, and make well-reasoned decisions. • Ability to take direction, align with the leadership and vision of the Assistant Dean, and implement guidance consistently. • Strong commitment to functioning as a collaborative team player, contributing to collective goals and supporting colleagues as needed. • Adaptability and flexibility in responding to evolving student needs, office priorities, and institutional change. • Commitment to contributing positively to office culture, supporting growth, and engaging in continuous improvement. • Excellent ability to clearly communicate ideas and recommendations. • Computer literacy and proficiency with Microsoft Office and data management tools such as Excel. • Commitment to supporting students, with well-developed motivational and coaching skills. • Ability to maintain confidentiality and act with professionalism, sensitivity, and neutrality. • Ability to use sound judgment when making decisions and recommendations. Physical Requirements/Working Conditions: Working Conditions: This is an in-person, student-facing position. Standard office and field setting. Duties performed are primarily in an office environment while sitting at a desk or computer workstation or in meetings. At least minimal environmental controls to assure health and comfort. Must be willing and able to travel and to work non-traditional hours including nights and weekends, as required. Physical Demands: Incumbents regularly sit for long periods; walk short distances on a regular basis; travel to various locations to attend meetings and conduct work; use hands and fingers to operate an electronic keyboard or other office machines; reach with hands and arms; stoop or kneel or crouch to file; climb stairs; speak clearly and distinctly to answer telephones and to provide information; see to read fine print and operate computer; hear and understand voices over telephone and in person; and lift, carry and/or move objects weighing up to 10 pounds. TO APPLY: A resume/CV and cover letter are required. In compliance with The Americans with Disabilities Act, if selected for the interview process and accommodations are needed, please call **************. If you are unable to complete an application due to a disability, contact us at ************** to ask for accommodation or an alternative application process. HIRING RANGE: Anticipated hiring range is near or at the minimum of the classification, commensurate with candidate's education, experience, skills, and training. The University of Redlands is required to provide a reasonable estimate of the compensation range for this role. This range considers the wide range of factors that are considered in making compensation decisions including but not limited to experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. It is not typical for an individual to be offered a salary at or near the top of the range for a position. Salary offers are determined based on final candidate qualifications and experience. The full salary range for this position is defined as the Full Pay Range. The budgeted salary or hourly range that the University reasonably expects to pay for this position is defined as the Hiring Range. Placement within the Hiring Range is determined by internal equity, and relevant qualifications. BACKGROUND CHECK: Satisfactory completion of a background check (including a criminal records check) is required for employment. The University will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current employee who was conditionally offered the position. DRIVER'S LICENSE CHECK: Possession of a valid Driver's License is required for certain positions. Employees in positions that require a valid Driver's License will be enrolled in the Department of Motor Vehicles (DMV) Government Employer Pull Notice Program which confirms possession of a valid driver's license and reflects driving record. PHYSICAL AND PSYCHOLOGICAL EXAMS: For certain positions typically in Public Safety, Facilities, Athletics and Information Technology Services departments, employment is contingent upon a candidate passing a pre-employment physical exam with the ability to lift in excess of 50 lbs. Public Safety Officers, in addition to a pre-employment physical exam, will also be required to pass a psychological evaluation. FOR MORE INFORMATION VISIT Human Resources (redlands.edu) SUBMISSION OF A RESUME OR APPLICATION INDICATES AGREEMENT THAT THE UNIVERSITY MAY VERIFY ANY AND ALL INFORMATION CONTAINED THEREIN. MEMBERS OF UNDERREPRESENTED GROUPS ARE ENCOURAGED TO APPLY. AN EQUAL OPPORTUNITY EMPLOYER
    $75k-90k yearly 60d+ ago
  • Community Services Leader I

    City of Menifee, Ca

    Service supervisor job in Menifee, CA

    OPEN TO THE PUBLIC This recruitment is being held to establish an open eligible list to fill current and future Community Services Leader I positions. This recruitment may also be used to fill positions in similar and/or lower classifications throughout the City of Menifee. DEADLINE TO APPLY This recruitment will be open for a minimum of five (5) business days and will remain open on a continuous basis until 11:59 p.m. (PST) on the day the needs of the City are met. Application review for the first round of consideration will take place on Friday, October 31, 2025. Qualified applicants are encouraged to apply immediately. THE CITY The City of Menifee is a vibrant and rapidly growing municipality located in southwestern Riverside County, dedicated to enhancing the quality of life for its residents through innovative public service and strategic development. Under the leadership of the City Manager, Menifee operates through a dynamic organizational structure composed of fifteen (15) departments - Building & Safety, City Attorney, City Clerk, City Manager, Code Enforcement, Community Development, Community Services, Economic Development, Engineering, Finance, Fire Department, Human Resources, Information Technology, Police, and Public Works, each committed to supporting the city's mission of responsive governance, sustainable growth, and public safety. With a strong emphasis on infrastructure development, community engagement, and innovation, the City of Menifee continues to enhance the quality of life for its diverse and dynamic population. THE DEPARTMENT The Community Services Department is dedicated to enhancing the quality of life for residents by delivering a wide range of recreational programs, services, special events, and maintenance efforts that foster community engagement, environmental stewardship, and lifelong learning. The department is organized into four key divisions. Community Services Administration oversees strategic planning, budgeting, and coordination across all service areas. Recreation Programs and Citywide Special Events offer inclusive activities and events that promote wellness, cultural enrichment, and social connection. The City Parks, Landscape, Facility Maintenance and Ranger Patrols division ensures that Menifee's parks and public spaces are safe, clean, and welcoming through regular maintenance and patrol services. Lastly, the Solid Waste and Recycling Programs division supports sustainability through educational outreach, waste reduction initiatives, and recycling services. Together, these divisions reflect the department's commitment to building a vibrant, connected, and environmentally conscious community. THE OPPORTUNITY The Community Services Leader I will support the coordination and delivery of recreational programs, special events, and facility operations that serve residents of all ages. Under the supervision of a Community Services Supervisor or Coordinator, this seasonal/temporary, part-time role involves planning and leading activities in areas including but not limited to youth sports, youth programming, cultural arts, senior programming, and special events. Leaders will help organize group activities, supervise facility rentals, assist with program registration, and ensure a safe, welcoming environment for participants. Ideal candidates are enthusiastic, dependable, and passionate about community engagement, with the flexibility to work evenings, weekends, holidays, and split shifts as needed. Community Service Leaders may be placed in the following program areas: * Adaptive/Inclusive * Administration * Cultural Arts * Facility Reservations * Seniors and Veterans Services * Skate Park * Special Events * Sports and Healthy Menifee * Youth (tots, afterschool, teens) Note: This is an at-will, seasonal, part-time position without benefits. Positions may end at any time, and there is no guarantee of hours. Work hours for part-time positions are scheduled based on operational need and typically do not exceed 1,000 hours in a fiscal year from July 1 through June 30, unless further authorized. Incumbents may be required to work a flexible schedule, including some evenings, holidays, weekends, and split shifts. The Community Services Leader I will be responsible for, but not limited to, the following: * Assist in planning, organizing, and supervising recreation programs such as sports, arts and crafts, dance, outdoor education, and special events * Lead activities in specialized areas including adaptive and inclusion programming, cultural arts, senior services, youth programming, and skate park operations * Support after-school programs and citywide youth sports, including scorekeeping and activity coordination * Facilitate dances, excursions, and other special events to ensure participant safety and enjoyment * Assist in monitoring and guiding volunteers to ensure compliance with city and department standards * Prepare and maintain accurate records and reports related to programs, attendance, and incidents * Set up rooms and facilities for scheduled activities, rentals, and events * Supervise facility rentals to ensure adherence to city policies and procedures * Provide accurate information to the public about department programs, services, and events * Facilitate registration and enrollment transactions using cashiering and/or point-of-sale systems * Attend staff meetings and contribute feedback on current programs and potential improvements * Apply independent judgment to resolve minor program or customer service issues * Understand and apply basic community services and recreation philosophies and concepts * Use principles and techniques to plan, organize, and conduct recreation, leisure, and volunteer programs * Apply public relations and publicity methods to promote programs and engage the community * Utilize research techniques to support program development and evaluation * Demonstrate skills in sports, crafts, music, dance, and general play activities for all ages and abilities * Follow appropriate safety precautions and procedures during all activities * Communicate effectively both orally and in writing, including report writing and presentations * Organize, facilitate, and secure cooperation across diverse age groups and community segments * Use computer systems, software, and applications relevant to program operations * Inspire enthusiasm and participation among individuals and groups * Interpret and follow departmental policies, laws, and rules accurately * Analyze situations and adopt effective courses of action * Understand and carry out written instructions with attention to detail * Perform other duties as assigned to support department operations and community engagement MINIMUM AND DESIRABLE QUALIFICATIONS The ideal candidate will possess the equivalent of a high school diploma or be currently enrolled in high school, and must be at least 16 years of age. Additionally, the ideal candidate will have six (6) months of increasingly responsible experience (paid or volunteer) in community services and/or customer service or equivalent. Required Licenses and Certifications: * Valid CPR/AED/First Aid certification or have the ability to obtain one within six (6) months of hire. * Maintaining this certification is a condition of continued employment. MINIMUM QUALIFICATIONS Click here to access the complete classification description, including the experience, education, and physical and mental requirements for this job. NOTE: Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Services (N.A.C.E.S.). RECRUITMENT PROCESS Human Resources (HR) reviews all application materials to determine whether candidates meet the established minimum and preferred qualifications. Those who qualify will be advanced to the next stage of the recruitment process. All applicants will receive email notifications regarding their status. Application Screening (Refer/Non-Refer) Applications and supplemental materials will be reviewed to identify candidates whose qualifications best align with the essential requirements of the position. Only those applicants who meet the criteria outlined in the job bulletin will advance to the next phase of the selection process. Video Appraisal Interview Applicants will complete a self-guided video interview by recording responses to a series of structured questions. These questions are designed to assess each candidate's qualifications and suitability for the position. There is no live interviewer or proctor; candidates will record their answers independently and submit the videos for evaluation. A panel of subject matter experts will review the submitted recordings and evaluate each response based on predefined criteria. Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure. Eligible List: Once the appraisal has been completed, HR will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. PHYSICAL DEMANDS While performing the duties of this class, employees are regularly required to sit; talk or hear, in person and by telephone; use hands to finger, handle, feel or operate standard office equipment and audio equipment; reach with hands and arms; and move and or lift up to 25 pounds. Employees are frequently required to walk and stand. Specific vision abilities required by this job include close vision and the ability to adjust focus. ENVIRONMENTAL AND MENTAL CONDITIONS The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employees work under typical office and recreation environments with moderate noise levels, controlled and uncontrolled temperature conditions, and no direct exposure to hazardous physical substances. Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures. While performing the duties of this class, employees are regularly required to use written and oral communication skills; read and interpret data, information, and documents; observe and interpret situations; learn and apply new information or skills, and interact with City officials, staff, customers, the public and other encountered in the course of work. WORKING CONDITIONS City employees are expected to work overtime, weekends, evenings, and holidays as required to accommodate the City's needs, in addition to responding as a Disaster Services Emergency Worker. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com". If your email address should change, please update your profile at *********************** For questions regarding this recruitment, please contact Carissa Sevilla at ************* or email at *************************
    $42k-92k yearly est. Easy Apply 60d+ ago
  • Director of Development Services

    International City Management 4.9company rating

    Service supervisor job in Redlands, CA

    Are you an experienced, relationship-driven, and politically astute planning and development professional ready to shape the future of one of Southern California's most historic and forward-thinking cities? If so, apply to be Redlands' next Director of Development Services! We're looking for an exceptional leader who is: * Collaborative and approachable * Deeply knowledgeable in California planning and land-use law * Skilled at balancing technical, political, and community priorities The City of Redlands is nestled in the heart of Southern California's Inland Empire between Los Angeles and Palm Springs with a population of 72,552. Redlands operates as a general law city, with a five-member City Council. The City Manager, appointed by the Council, oversees day-to-day operations. The Director of Development Services reports to the Assistant City Manager and serves as a key member of the City's executive leadership team. The Development Services Department oversees Planning, Building & Safety, Land Use Engineering, Economic Development, and Sustainability. The ideal candidate will be an experienced California planning professional with a strong grasp of land-use law, CEQA, housing policy, and economic development. Required qualifications for this position include: * Bachelor's degree in urban planning, public or business administration, engineering, or a related field * Seven years of progressively responsible planning, redevelopment, or economic development experience, including at least five years in management or supervision * Valid California driver's license Preferred qualifications include: * Master's degree in planning, public administration, or a related field * Extensive experience with CEQA, housing law, and redevelopment * Prior service as a Director or Assistant City Manager The salary range for this position is $208,332 - $256,224, depending on experience and qualifications. Please apply online at: ************************************************************************ For more information, contact: Clay J. Pearson, Senior Vice President ********************************** ************
    $208.3k-256.2k yearly Easy Apply 21d ago
  • Operations Supervisor/Rental Cars 20HR to 25HR DOE + Quarterly Bonus PSP

    Odorzx

    Service supervisor job in Palm Springs, CA

    ODORZX INC is seeking a highly motivated and experienced Operations Supervisor to join our dynamic team in the carwash/detailing industry. As the Operations Supervisor, you will play a pivotal role in ensuring the smooth and efficient functioning of our operations. If you have a passion for delivering exceptional customer service, managing a diverse team, and maintaining high operational standards, this opportunity is perfect for you. Responsibilities: Oversee day-to-day operations of the client site, ensuring smooth workflow and adherence to standard operating procedures. Lead a team of carwash and detailing technicians, providing guidance, training, and support to ensure they deliver outstanding results. Monitor and maintain inventory levels of cleaning supplies, equipment, and detailing products, ensuring a well-stocked and efficient operation. Conduct regular quality checks to ensure that all vehicles undergo thorough and meticulous cleaning and detailing, meeting or exceeding client expectations. Implement and enforce safety protocols to create a secure work environment. Collaborate with the manager to develop and implement strategies to enhance client satisfaction, increase revenue, and improve operational efficiency. Handle client inquiries, concerns, and complaints in a prompt and professional manner, striving to achieve optimal resolution and client retention. Maintain accurate records of daily operations, tracking sheets, employee attendance, and performance evaluations. Requirements Previous experience in a supervisory role within the carwash/detailing industry or a related field. Strong leadership skills with the ability to motivate and inspire a team. Excellent organizational and time management skills to effectively prioritize tasks and meet deadlines. Attention to detail and a commitment to delivering exceptional results Solid knowledge of car cleaning and detailing techniques, equipment, and products. Exceptional customer service skills with a focus on creating positive experiences for customers. Ability to work in a fast-paced, dynamic environment and handle multiple tasks simultaneously. Proficient computer skills for record-keeping and data analysis. Join our team at ODORZX INC and be part of a company that is dedicated to providing top-quality services to our clients. We offer a competitive salary, opportunities for growth and development, and a supportive work environment. If you are ready to take on this exciting role and contribute to our success, please submit your resume and cover letter outlining your relevant experience. We look forward to hearing from you! Benefits Full Time Benefits Include: Vacation Time (After 1 Year) 401k With Match (After 1 Year) Medical Benefits (Medical, Dental, Vision 60 days) Sick Time Personal Days (After 1 Year) Company Paid Holidays Company Paid Car, Gas, Insurance (Job Specific) Company Paid Travel (Job Specific) Employee Referral Program Retention Bonus Rapid Advancement Opportunities
    $48k-84k yearly est. Auto-Apply 60d+ ago
  • Passenger Service Manager - Ground Operations

    AGI 4.0company rating

    Service supervisor job in Palm Springs, CA

    Alliance Ground International (AGI) is one of the largest independently owned ground handling company providing services to 100+ airlines in 61 airports across the U.S. and Canada. We are the home to over 12,000 team members supporting over 1.5B Kilos and over 400K departures. Our Ground division has a strong reputation in aviation ground services. We are committed to providing the highest level of quality service and continuing our track record of outstanding safety. As we continue to grow, we are looking for only the best in the industry. At Alliance Ground International (AGI), we pride ourselves on delivering exceptional passenger services that reflect our airline partners' standards. As a Passenger Service Manager, you will lead and oversee all passenger-facing operations at your station-including ticket counter, gate, lounge, and customer service functions. This role is responsible for ensuring compliance, managing staff and resources, and maintaining strong customer relationships while identifying new business opportunities. ESSENTIAL DUTIES AND RESPONSIBILITIES: Oversee daily passenger service operations, including ticketing, gate activities, lounge services, and customer service functions. Ensure operations meet airline contract requirements and customer service expectations. Plan and coordinate staffing and equipment resources to match flight schedules and service levels. Develop employee and equipment schedules to optimize efficiency and productivity. Serve as the primary escalation point for customer service issues; resolve concerns quickly and professionally. Lead and support a team of agents, ensuring adherence to safety, quality, and performance standards. Provide regular reports on operational performance, budgets, and service activities. Train, coach, and evaluate team members; conduct performance reviews and corrective action when necessary. Ensure compliance with company policies, FAA, TSA, OSHA, and airport authority regulations. Protect company assets and maintain control over inventory, supplies, and funds. Build and maintain effective relationships with airline representatives, airport personnel, and internal departments. MINIMUM QUALIFICATIONS: Minimum 18 years of age. High School Diploma or GED required; Bachelor's degree in Business or related field preferred. At least 3 years of progressive management experience in passenger services or customer service roles. Strong working knowledge of FAA, TSA, and OSHA regulations. Excellent leadership, communication, and interpersonal skills. Valid driver's license and clean Motor Vehicle Record (MVR); subject to local airport requirements. Ability to pass all background checks and obtain necessary airport security clearances. Proof of COVID-19 vaccination may be required based on location (e.g., SFO). PHYSICAL REQUIREMENTS: Ability to lift up to 70 pounds. Prolonged periods of standing, bending, pushing, and pulling. Must be able to work in elevated noise levels and changing weather conditions common in airport environments. $70,000 annually Alliance Ground International is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. AGI is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national, origin, sexual orientation, age, citizenship, marital status, disability or veteran status.
    $70k yearly Auto-Apply 12d ago
  • Passenger Service Manager - Ground Operations

    AGI Aero

    Service supervisor job in Palm Springs, CA

    Alliance Ground International (AGI) is one of the largest independently owned ground handling company providing services to 100+ airlines in 61 airports across the U.S. and Canada. We are the home to over 12,000 team members supporting over 1.5B Kilos and over 400K departures. Our Ground division has a strong reputation in aviation ground services. We are committed to providing the highest level of quality service and continuing our track record of outstanding safety. As we continue to grow, we are looking for only the best in the industry. At Alliance Ground International (AGI), we pride ourselves on delivering exceptional passenger services that reflect our airline partners' standards. As a Passenger Service Manager, you will lead and oversee all passenger-facing operations at your station-including ticket counter, gate, lounge, and customer service functions. This role is responsible for ensuring compliance, managing staff and resources, and maintaining strong customer relationships while identifying new business opportunities. ESSENTIAL DUTIES AND RESPONSIBILITIES: * Oversee daily passenger service operations, including ticketing, gate activities, lounge services, and customer service functions. * Ensure operations meet airline contract requirements and customer service expectations. * Plan and coordinate staffing and equipment resources to match flight schedules and service levels. * Develop employee and equipment schedules to optimize efficiency and productivity. * Serve as the primary escalation point for customer service issues; resolve concerns quickly and professionally. * Lead and support a team of agents, ensuring adherence to safety, quality, and performance standards. * Provide regular reports on operational performance, budgets, and service activities. * Train, coach, and evaluate team members; conduct performance reviews and corrective action when necessary. * Ensure compliance with company policies, FAA, TSA, OSHA, and airport authority regulations. * Protect company assets and maintain control over inventory, supplies, and funds. * Build and maintain effective relationships with airline representatives, airport personnel, and internal departments. MINIMUM QUALIFICATIONS: * Minimum 18 years of age. * High School Diploma or GED required; Bachelor's degree in Business or related field preferred. * At least 3 years of progressive management experience in passenger services or customer service roles. * Strong working knowledge of FAA, TSA, and OSHA regulations. * Excellent leadership, communication, and interpersonal skills. * Valid driver's license and clean Motor Vehicle Record (MVR); subject to local airport requirements. * Ability to pass all background checks and obtain necessary airport security clearances. * Proof of COVID-19 vaccination may be required based on location (e.g., SFO). PHYSICAL REQUIREMENTS: * Ability to lift up to 70 pounds. * Prolonged periods of standing, bending, pushing, and pulling. * Must be able to work in elevated noise levels and changing weather conditions common in airport environments. $70,000 annually Alliance Ground International is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. AGI is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national, origin, sexual orientation, age, citizenship, marital status, disability or veteran status.
    $70k yearly Auto-Apply 13d ago
  • Automotive Customer Service BDC Manager - Canyon Lake, California, United States

    Automotohr Automotive

    Service supervisor job in Canyon Lake, CA

    The Automotive Customer Service BDC Manager is the direct Supervisor of the Automotive Customer Service BDC Consultant and is responsible for the following but not limited to: managing the BDC Consultants, ensure that department metrics and goals are met in relation to customer contacts, appointments set, appointments show and sold. Duties And Responsibilities: Ensure that department metrics and goals are met in relation to appointments set, appointments show and sold for Internet and Inbound phone leads • Maintain and increase ROI levels set by the company • Assist in the process of generating the sales of vehicles, service, aftermarket products and finance products • Assist in the training of sales and the BDC Consultants as it relates to the e-Sales office functions • Be proficient in dealing with customers via telephone and email • Measure and maintain performance levels set by the company • Compile all necessary reports on a timely basis • Manage employee schedules and time clock reporting for payroll • Measure, monitor and report all shows and sales (delivered) deals by the BDC Consultants for commissions and bonus • Hiring, evaluating, managing, counseling, terminating and disciplining of all BDC personnel • Effectively utilize CRM and Lead Management tools • Install processes and train employees • Be knowledgeable about sales process, business philosophy, and products • Knowledge of office practices and administrative procedures • Train staff all processes • Will follow behavioral expectations consistent with the Company's visions/values Qualifications: • Previous dealership experience required • Must have sales experience • Must have flexible availability • Skill in the use of personal computers and personal computer software packages, CRM, Internet, Outlook Email, MS Word, MS Excel and various other applications • Ability to work in call center environment • Ability to organize and handle multiple tasks with flexibility • Ability to thrive in a team environment and consistently display professional demeanor. It's time to make the most important move of your career. When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits. Simply put, you'll experience the best that a career in the automotive industry has to offer. The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary. We are an Equal Opportunity Employer and a drug free workplace. We Would Love To Talk With You! Apply By Clicking The "Apply Now" Button
    $50k-95k yearly est. 60d+ ago
  • Supervisor-Operator Services

    City of Loma Linda 3.7company rating

    Service supervisor job in Loma Linda, CA

    USS: Operator Services-(Full-Time, Nights) - Job Summary: The Supervisor-Operator Services provides organizational leadership and operational support to a team of Operators. Provides an advanced level of customer support and Operator expertise as well as expert knowledge of equipment and systems used in the department. Manages customer relations issues, workflow process questions, and maintains high degree of problem solving capability. Assists with overseeing the daily operations of Operator Services, communicating new policies or processes, monitoring and managing Service Performance of the team, training, performance evaluations of staff, creating schedules, and daily, weekly, and monthly performance reports. Performs other duties as needed. Education and Experience: Associate's degree required or an additional two years of experience required in lieu of degree. Minimum two years experience in a call center setting or related area required, preferably in a healthcare setting. Minimum one year of supervisory experience preferred. Knowledge and Skills: Able to keyboard 40 wpm. Broad knowledge and understanding of Call Center operational systems, equipment, and tasks. Excellent Customer Service skills. Ability to speak clearly and professionally both verbally and in writing. Able to read; write legibly; speak in English (and Spanish preferred) with professional quality; use computer, printer, and software programs necessary to the position (e.g., Word, Excel, Outlook, PowerPoint). Operate/troubleshoot basic office equipment required for the position. Able to relate and communicate positively, effectively, and professionally with others; work calmly and respond courteously when under pressure; collaborate and accept direction. Able to communicate effectively in English in person, in writing, and on the telephone; think critically; manage multiple assignments effectively; organize and prioritize workload; work well under pressure; problem solve; recall information with accuracy; pay close attention to detail; work independently with minimal supervision. Able to distinguish colors as necessary; hear sufficiently for general conversation in person and on the telephone, and identify and distinguish various sounds associated with the workplace; see adequately to read computer screens, and written documents necessary to the position. Licensures and Certifications: None.
    $45k-59k yearly est. Auto-Apply 25d ago
  • Guest Experience Supervisor | Part-Time | Acrisure Arena

    Oak View Group 3.9company rating

    Service supervisor job in Palm Desert, CA

    Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Overview Our Guest Experience team is essential in creating a safe and memorable experience for all guests at Acrisure Arena. This role requires a positive attitude, as well as a team-driven and proactive mindset. Each member of this team is responsible for providing an exceptional level of service to our guests at all arena events, including Coachella Valley Firebirds hockey games, major music/entertainment events and miscellaneous special events. This position is ideal for candidates who want to immerse themselves in an exciting live entertainment/sports environment. The Arena is seeking part-time Guest Experience Supervisors who will report to the Guest Experience Manager. The team of Supervisors will directly oversee the part-time Ushers during events and assist in upholding Guest Experience standards, resolve various guest situations, and ensure a safe and efficient operation at Acrisure Arena. This position is responsible for working closely with Event and Operations partners to ensure successful events, including Hockey games, family shows, and concerts. This position will oversee the staff at the Guest Services/Concierge desk, Ticket Takers, Entry and Access points, and all other Ushers throughout the arena. Supervisor must be confident in handling escalated complaints as well as making decisions with minimal Manager interference. This job will pay an hourly rate of $22.00. Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching. This position will remain open until March 6, 2026. Responsibilities Supervise, motivate, lead, and work alongside guest experience team members while demonstrating empathy and respect. Oversee part time staff ensuring the team is consistently demonstrating excellent guest service and creating positive, memorable guest interactions. Respond to and/or escalate guest complaints, concerns, and compliments. Effectively communicate work assignments to others. Promote a safe and efficient work environment. Be available for 65% of events and operations support, as needed throughout the year. Embrace a culture of diversity and inclusion where guests and team members feel welcomed, valued, and heard. Lead with an emphasis on safety for employees, teams, and guests. Work extended and/or irregular hours including nights, weekends and holidays, as needed. Perform strenuous physical duties at times, including lifting, carrying, moving, walking extensively throughout the building, working from various heights, and around moderate-to-loud noises. Other duties assigned including but not limited to assisting other departments as needed. Qualifications High School diploma + 2-3 years of guest service experience, preferred Experience supervising staff to work together and accomplish goals Ability to give clear instructions and communicate effectively with others in both verbal and written form. Must be self-motivated and work under little supervision. Be confident in decision making. Excellent guest service, teamwork, safety record, and work ethic. Ability to maintain a positive attitude and remain calm during various situations including medical emergencies, suspicious activity, and irate guests. Bi-Lingual a plus, nut not a requirement. Working Conditions: Must be able to work long hours and a flexible schedule inclusive of weekends, nights and holidays required Must be able to work different types of events such as hockey and concerts without limitations. Frequent bending, lifting 15-20 pounds, sitting, exposure to multiple external elements, extensive walking through the building Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
    $22 hourly Auto-Apply 30d ago
  • Clinic Office Supervisor

    Los Angeles Center for Ear Nose Throat and Allergy

    Service supervisor job in Palm Springs, CA

    Full-time Description The Clinical Office Supervisor is responsible for overseeing the day to day activities of our clinics. This position performs a wide variety of duties and responsibilities that emphasize leadership, quality patient care and customer service. The Clinic Office Supervisor manages and supervises the operational, personnel and administrative functions of the clinic, while fostering an environment which promotes excellent patient care, comfort and trust. The Clinic Office Supervisor must exemplify the core values of the organization, always exercising utmost discretion, diplomacy and tact in all patient/staff interactions. Job Duties and Responsibilities: Serve as the primary point of contact at all LACENTA clinics both internally and externally. Oversees day-to-day operations at clinic locations and/or corporate office locations. Assess and provide the appropriate need/requests of office furniture, technology and hardware. Handle patient grievances, patient concerns, and all customer service-related matters. Aid in developing and approving all clinic personnel schedules. Manage coverage issues brought about by staff call outs. Evaluate and provide suggestions and ideas to improve operations and clinic performance. Prepare regular reports for upper management. Propose and provide solutions to issues (e.g. profit decline, employee conflicts, loss of business to competitors) and report to upper management. Design strategy and set goals for growth. Maintain budgets and optimize expenses. Implementing and maintaining policies and procedures/office administrative systems when necessary. Manage vendor relationships and account personnel when necessary. Oversee and assist with hiring and training of new staff members. Ensures appropriate coaching, training, and expectations for staff, as evidenced by their department's performance compared to goal. Assist in termination and disciplinary needs of staff as needed. Ensure employees work productively and develop professionally. Supervising and monitoring the work of administrative staff, in conjunction with leads, supervisors and department managers. Ensure staff follows health and safety regulations Organizing meetings and managing databases. Attend company relation functions or events as needed. Other duties, as assigned. Requirements Qualifications and Experience: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are reflective of the knowledge, skill, and/or ability required. AA Degree At least 3 years in a supervisory role Strategic thinker, innovative and problem-solver Excellent communication skills Results-driven, adaptable with ability to manage multiple priorities and schedules; Knowledge of ENT and Allergy, preferred Bilingual: English/Spanish/Mandarin/Cantonese depending on location preferred. Demonstrated ability to grow and manage a team while focusing on process improvement and customer service. Strong leadership and management skills, especially around internal communication and collaboration, goal-setting and metrics/performance management Ability to travel to all clinic locations with reliable transportation Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Individual will be required to: Sit for long periods at a time Use hands and fingers in repetitive motions, daily Ability to lift, push, pull up to 10 lbs. periodically Travel to clinic locations or sites as needed Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions Salary Description $24-$30/hour DOE
    $24-30 hourly 2d ago
  • Service Manager

    Moss Bros. GMC of Moreno Valley 4.3company rating

    Service supervisor job in Moreno Valley, CA

    OPEN NOW With 100 years of experience, our commitment to our employees and our customers is strong. See why we are one of the largest, locally-owned auto groups in Southern California. Using a "hands-on" approach to management and an open-door policy, the Moss family maintains a policy that treats customers and employees with the same standard of commitment that generates measurable success year after year. Simply put, the business is run according to the same principles of value, fairness, and teamwork that Red Moss, Sr. began with in 1921. We have immediate openings -- start an exciting career with Moss Bros. Auto Group today! Benefits Medical, Dental, and Vision Insurance Life Insurance 401(k) Plan Free Strayer University College Courses to Earn a 4-Year Degree Paid Vacation Paid Training Paid Sick Leave Employee Vehicle Purchase Program Responsibilities Assist customers in servicing, repairing and explaining each service needed Understand customer; match requirements and concerns to various service options Explain service being performed and keep customer informed and updated throughout the service of their vehicle Stay up to date on new products, features, accessories and attending product training as required Maintain a service customer follow up system that supports repeat and referral business and contributes to customer happiness Hire and supervise all service department personnel, as well as monitor their performance in servicing customers Craft goals and objectives for the department, which include an annual operating budget, and a marketing plan to promote new business Maintain a high Customer Service Index (CSI) rating by handling customer complaints immediately and appropriately Qualifications A minimum of 3 years of experience as a service manager Strong focus on providing excellent customer service High school diploma or higher education Clean driving record & valid driver's license Driven personality, eager to improve and able to work within and support internal teams We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
    $62k-91k yearly est. Auto-Apply 60d+ ago
  • Director, Development Services

    City of Redlands 3.4company rating

    Service supervisor job in Redlands, CA

    For more information and to apply, please visit: Redlands, CA - Director of Development Services - Strategic Government Resources This position reports directly to the City Manager. Under general direction, the Director plans, manages, directs, oversees, and coordinates the activities of the Development Services Department, including administration, land use, building safety, economic development, and planning. The Director also provides highly complex staff assistance to the City Manager in addition to the day-to-day leadership and management of all Department staff. Examples of Duties * Assumes full management responsibility for all Development Services Department activities including planning, building and safety, and code enforcement; * Plans, organizes and directs the City's residential, commercial and industrial redevelopment and economic development programs, including business retention and attraction and related programs; * Designs, negotiates and markets redevelopment packages and financial tools necessary for redevelopment and revitalization programs; * Manages the development and implementation of the Development Services Department goals, objectives, policies, and priorities for each assigned service area; * Establishes, within City policy, appropriate service and staffing levels and allocates resources accordingly; * Monitors the architectural and engineering work on all redevelopment projects to ensure conformance with the Agency's redevelopment and the City's general plan; * Directs relocation operation in the event of resident displacement due to redevelopment projects; * Coordinates land acquisition, demolition and disposition, financing and construction activities in accordance with program policies and requirements; * Administers the sale of bonds and other funding tools as appropriate; * Continuously monitors and evaluates the efficiency and effectiveness of service delivery methods and procedures; * Assess and monitors work load, administrative and support systems, and internal reporting relationships; * Participates in the selection of, and directs consultants engaged to perform a variety of special studies related to redevelopment activities; * Identifies opportunities for improvement and directs the implementation of changes; * Represents the Development Services Department to other City departments, elected officials and outside agencies; * Explains and interpret Development Services Department programs, policies, and activities, negotiates and resolves sensitive, significant, and controversial issues; * Plans, directs, and coordinates the Development Services Department's work plan; * Meets with management staff to identify and resolve problems, assigns projects and programmatic areas of responsibility, reviews and evaluates work methods and procedures; * Directs the preparation of agenda items for the City Council, Planning Commission, Historic and Scenic Preservation Commission, and other committees, commissions, and boards involved in land use, development, and general planning activities; * Develops and present recommendations on development permits, conditional use permits, variances, tentative tract maps, residential planned development permits, ordinance text amendments, zone changes, general plan amendments, socio-economic cost benefit studies, and other zoning applications; * Directs, coordinates and reviews amendments to the general comprehensive plan; * Provides general plan and code interpretation as needed; * Provide analysis, recommendations and implementation of voter initiatives; * Provides support to the City Attorney regarding potential and existing litigation matters; * Provides support to the City Manager regarding economic development and redevelopment activities in the City; * Manages and participates in the development and administration of the Development Services Department budget, directs the forecast of additional funds needed for staffing, equipment, materials, and supplies; * Provides staff assistance to the City Manager and City Council, prepares and presents reports and other necessary correspondence; * Conducts a variety of studies and investigations; * Recommends modifications to Development Services programs, policies, and procedures as appropriate; * Participates on a variety of boards and commissions; * Attends and participates in professional group meetings; stays abreast of new trends and innovations in the field of planning, building and safety, code enforcement, and business development; and * Performs related duties as assigned. Education: Bachelor's degree in urban planning, public or business administration, engineering, or a related field. A master's degree is desirable. For degrees obtained outside of the U.S., an official equivalency evaluation is required. Experience: Seven (7) years of progressively responsible planning, redevelopment, or economic development experience, including five (5) years in management or supervision. Extensive experience with CEQA, housing law, and redevelopment preferred. Prior service as a Director or Assistant City Manager preferred. Licenses and Certificates: Possession of an appropriate, valid California driver's license. For more information and to apply, please visit: Redlands, CA - Director of Development Services - Strategic Government Resources
    $65k-91k yearly est. 10d ago
  • Passenger Service Supervisor

    AGI 4.0company rating

    Service supervisor job in Palm Springs, CA

    From check-in and bag drop, to boarding gates and arrivals, as a Passenger Service Supervisor you'll ensure our traveling customers are kept well-informed and are in the right place at the right time. Following safety, security, and airline-specific procedures, you'll put our customers - and their customers' needs at the heart of everything our AGI Passenger Service Supervisors do. This is a customer-facing role with a goal to providing first-class customer service to each traveler we encounter. If you are friendly, outgoing focusing on outstanding customer service, then let your career take off with AGI as a Passenger Service Supervisor! Alliance Ground International (AGI) is one of the largest independently owned ground handling companies providing services to 100+ airlines in 61 airports across the U.S. and Canada. We are the home to over 12,000 team members supporting over 1.5B Kilos and over 400K departures. We are committed to providing the highest quality service and continuing our outstanding safety track record. As we continue to grow, we only look for the best in the industry. Job Responsibilities: Direct and assist Passenger Service Agents and Leads on shift, assign duties as needed, and resolve escalated customer concerns. Make recommendations to management on staffing decisions, including hiring, discipline and termination. Ensure that new hire and refresher training is completed for all Passenger Service Agents and Leads. Provide exceptional customer service as per AGI and airline specific standards to ensure customer satisfaction at every step of their journey. Always ensure safety and security is never compromised. Handle customer interaction with class in an efficient, effective, and professional manner at the ticket counter and gate. Make and assist with reservations, preparation, and issuance of tickets and itineraries, computation of fares, issuance of refunds, baggage checking, and collection of excess baggage charges. Patiently and empathetically handle customer concerns and complaints regarding ticketing and baggage handling, perform lost and found activities, initiate tracing procedures for lost passenger baggage, process claims for damaged or lost baggage and personal articles, prepare and maintain required records and reports of lost and found activities. Knowledgeably answer inquiries regarding flight schedules, fares, and other questions as they arise, providing passengers with general travel information. Meet aircraft at gate or loading area, perform duties in the departure lounges or at boarding gates when enplaning and deplaning passengers, check passenger tickets and documents for validity, and complete all necessary arrangements for accommodating passengers' reservations, standbys, and their luggage. Determine flight close-out time and prepare, complete, and check various flight forms for accuracy and complete post-departure procedures. Responsible for all flight movement messages between the gate, ground handling team, flight crew, and airport vendors. Follow procedures for passengers with regards to the acceptance of Dangerous Goods. Safety, Security and Compliance: All AGI Team members have a responsibility and duty while at work to: Take reasonable care for the health, wellbeing, safety, and security of themselves and of others who may be affected by their actions or omissions while at work. Cooperate with their manager / supervisor to allow them to perform or comply with any legal requirements imposed on the company. Not intentionally or recklessly interfere with or misuse anything provided by the company in the interests of health, wellbeing, safety, security, or welfare reasons. Inform their manager / supervisor of any work situation, equipment, or activity that represents a serious or immediate danger to health, wellbeing, safety, and security. Report any hazards, near misses, incidents, accidents, or dangerous occurrences to their manager / supervisor, who will then follow the procedures contained in company and carrier Safety and Security procedures. Conduct work in accordance with information and training provided and any specific health, wellbeing, safety, and security rules or procedures. Fully understand AGI Health & Safety and Security policies. Attend training courses as may be required by AGI. Physical Requirements: Must be able to lift/carry / push/pull and move items of 70 pounds and/or more regularly and repetitively lift weights of 40 to 50 pounds on raised surfaces. Must be able to stand for extended periods of time. Must be able to carry heavy items up and down jetway stairs. Must be alert to moving vehicles, equipment, or aircraft and must be able to use radio equipment. Knowledge, Skills, and Abilities: Leadership: Must be able to demonstrate the skills to encourage teams of agents and leads to complete shift tasks in a timely and professional manner. Appearance: Must be willing to wear uniform and insignia as prescribed by AGI. Personal appearance and grooming must present a favorable corporate image. Good communication skills: Passenger Service Supervisors must be able to communicate information and instructions verbally and/or via radio equipment effectively in a professional manner with the flight crew, gate agents, customers, and other ground crew to coordinate the movement of passengers and handling of equipment and baggage. Tolerate and answer repetitious questions from passengers in a friendly, outgoing manner. Ability to speak and be understood in giving directions/information to passengers verbally and/or via overhead announcement systems. Computer skills: Passenger Service Supervisors are required to use computer systems daily. Critical thinking skills: Agent may be called upon to troubleshoot issues to assist passengers with reservation issues, process excess baggage fees correctly, verify required visa documentation, etc. Basic math skills: Must be able to process payment transactions for flight/seat upgrades, excess baggage fees, etc. Time management skills: Passenger Service Supervisors must be able to manage their time effectively to complete tasks efficiently in a fast-paced environment. Must report to work on a regular and timely basis. Qualifications: Be at least 18 years of age and possess a high school diploma, GED, or work experience equivalent. If work location is in the United States, must have authorization to work in the United States as defined by the Immigration Reform Act of 1986. If work location is in Canada, must have authorization to work in Canada as defined by the Immigration and Refugee Protection Act (IRPA) of 2001. Must complete SIDA training to obtain airport authority identification security. Preferred Qualifications - One+ year of relevant experience. Airline experience is preferred, and previous face-to-face customer service experience is also a plus. AGI offers a comprehensive benefit package for all employees, including paid vacation and medical / dental / vision for full-time qualified employees as well as medical coverage for part time employees. AGI also provides free uniforms and free on-the-job training to all employees. Additional benefits include company-matched 401(k) program, company-paid employee assistance program, voluntary life insurance, and travel discounts on car rentals, hotels, and cruises to name a few. The successful AGI team member brings their “A” game every day with energy and enthusiasm, respect for their team, and the highest regard for safety! 21.00 - 26.00 Alliance Ground International is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. AGI is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national, origin, sexual orientation, age, citizenship, marital status, disability or veteran status.
    $33k-43k yearly est. Auto-Apply 23d ago

Learn more about service supervisor jobs

How much does a service supervisor earn in Cathedral City, CA?

The average service supervisor in Cathedral City, CA earns between $37,000 and $97,000 annually. This compares to the national average service supervisor range of $34,000 to $80,000.

Average service supervisor salary in Cathedral City, CA

$60,000
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