Patient Services Team Lead
Service supervisor job in Indio, CA
Job Description
Responsibilities
Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, RadNet is
Leading Radiology Forward
. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of RadNet's success is its people with the commitment to a better healthcare experience. When you join RadNet as a
Patient Services Team Lead
, you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders- patients, providers, payors, and regulators achieve the best clinical outcomes.
You Will:
Lead a team of employees.
Provide training, inspiration, and guidance to the team so that each employee has a chance to recognize and develop their potential to the fullest.
With guidance from the center manager, help coordinate work schedules, oversee front office operations, and assist in interviewing potential candidates for front office positions.
Relieve staff for vacation and sick-time coverage.
Greet incoming patients and visitors in a friendly and service-oriented manner.
Be a liaison between the physician(s) and the patients.
Register patients, obtain proper insurance and patient information, collect signatures and ensures accuracy and completion of necessary documentation
Verifies/ updates changes in patient/physician/insurance to ensure proper billing, and collect co-pays and fees.
Answer phones, and schedule patients.
Guide patients through this, sometimes difficult, process by kindly talking them through the steps and answering their questions and concerns.
Notify appropriate team member of patient arrival and coordinate with the back-office staff for timely care of patients.
Participate in meetings.
Assist in the implementation and administering of procedures and best practices to streamline processes for center operations.
Participate in and/or lead various projects to support center operations and quality patient care.
Demonstrates competency regarding the need to safeguard patient property and Patient Health Information.
Safeguards any on site medications in accordance with Company policies, procedures and any legal requirements.
Demonstrates respect for company property, including any cash and patient financial information on site or on patient portals.
Is responsive to the needs of others by exhibiting and maintaining professional behavior toward patients and coworkers.
Demonstrates respect for patient boundaries and cultural sensitivities during all interactions.
Demonstrates ability to interact diplomatically and sympathetically with patients, their families, and the public in a clinical setting.
Demonstrates ability to establish, nurture, and maintain cooperative working relationships.
If You Are:
Passionate about patient care and exercise sound judgement and an ability to remain professional in all situations.
You demonstrate effective and professional communication, interpersonal skills and respect with patients, guests & colleagues.
You have a structured work-approach, understand complex problems are and you are able to prioritize work in a fast-paced environment.
To Ensure Success in This Role, You Must Have:
At least 3+ years of experience as a Patient Service Representative within a radiology center.
High school diploma
Excellent communication and interpersonal skills, computer skills, problem solving skills, and the ability to build and maintain a strong team environment.
Dynamic and knowledgeable leadership attribute
We Offer:
Comprehensive Medical, Dental and Vision coverages.
Health Savings Accounts with employer funding.
Wellness dollars
401(k) Employer Match
Free services at any of our imaging centers for you and your immediate family.
Support Supervisor
Service supervisor job in Cabazon, CA
We are an American luxury lifestyle brand, founded in 2004. Anchored in the casual elegance of American sportswear, Tory's design philosophy is defined by effortless silhouettes, innovative materials, eclectic juxtapositions of color, and the tension of past and present. The collections include ready-to-wear, handbags, footwear, accessories, jewelry, home and beauty.
Empowering women is the company's guiding principle, expressed through Tory's collections and reflected in the company culture as well as the work of the Tory Burch Foundation. Established in 2009, the Foundation provides women entrepreneurs in the United States with access to capital, education and community.
You are seeking a work environment where people are encouraged to dream, explore, discover and, as important, laugh together. If you're prepared to work hard, create impact, and have fun while doing it, we would love to have you join #TeamTory. Apply today!
Life @ToryBurch is Special Because:
When you join us, you're joining a purpose-led company on an exciting growth journey with the best Retail Team in the industry.
Our culture is welcoming and inclusive -- everyone is empowered to make a difference.
We have the best team in the world and believe in paying competitively and rewarding high performance.
Your overall well-being is important to us; we offer benefits to help you take care of your mental and physical health, create financial security, and achieve wellness in all areas of your life.
We love seeing our employees wear our beautiful collections. You'll receive a generous employee discount and access to exclusive special offers.
We will help you become great at what you love - Our Retail Excellence Programs in Styling, Coaching, Brand Ambassador (just to name a few) and supportive Retail Leaders are there to support you each step of the way
We believe in the importance of giving back and you'll have many opportunities to do just that through the Tory Burch Foundation and paid volunteer days.
This Role is Tailor-Made For You Because:
You are a flexible individual who is comfortable multi-tasking in a fast-paced environment with constantly changing priorities, supporting front of the house and back of the house operations. You're also resourceful and collaborative, highly motivated and efficient. A sense of humor is a plus!
A Day In The Life:
The typical day is… atypical. You might be acting greeter, runner, cashier, answering phones, understanding and executing operational policies and procedures, packing/unpacking shipments, and organizing the stock room to support product flow and the smooth running of the store. As the Support Supervisor, you lead by example, managing conflict and identify opportunities to support the team in delivering a transformational customer experience. The consistent thread is that you'll be working with an amazing team of professionals who share your passion for excellence.
To Land This Role:
2 to 4 years experience in a high volume, customer-driven retail environment, stock-related experience a plus
Must have open availability for a flexible work schedule that meets the needs of the business, including overnights, evenings, holidays and weekend shifts
Ability to lift (at least 40 lbs), carry, push, pull, squat, kneel, twist, turn, climb ladders, crawl, reach, bend and stand for extended periods of time
Must be at least 18 years of age
Why You'll Want to Join Our Team:
Our Retail Teams are known for making every customer feel welcome and creating the most memorable experiences for them. They help to grow our business every single day. Our store teams are encouraged to think like entrepreneurs and to experiment with innovative ideas that make it easier for them to deliver retail excellence. Come join us!
How We Work Together
Adaptable - We change before we have to
Entrepreneurial - We own it
Collaborative - There's no “I” in Tory
Client & Brand Focused - We put ourselves in Tory's shoes
Live the Values - We show up for each other
Functional Expertise - We're constantly learning and growing
#TeamTory Values
We show up with honesty & kindness, act with integrity & compassion, work with passion & humility and lead with excellence & humor.
Compensation Range
The compensation range for this position is 20.00 USD - 24.00 USD. Our offer will be based on your relevant experience and work location.
Benefits Information
We offer a generous set of benefits to help you take care of your health, create financial security, and achieve wellness in all areas of your life. Here are highlights of key benefits available to all Tory Burch members that work over 30 hours.
Equal Employment Opportunity Statement
Tory Burch LLC is an Equal Employment Opportunity employer and provides equal opportunities to all employees and applicants without regard to an individual's age, race, creed, color, religion, national origin, sex (including pregnancy) or sexual orientation, gender expression, military status, marital status, genetic predisposition or carrier status, disability or membership in any other protected class under applicable law. Likewise, we will consider qualified applicants with criminal histories for employment in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring, Ordinance No. 184652. Pursuant to the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records for employment.
Disability Accommodation
Tory Burch is committed to providing reasonable accommodations to applicants and employees with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require assistance or an accommodation with the hiring process, please contact ***************************.
Auto-ApplyService Lead in a Candy Store
Service supervisor job in Palm Springs, CA
As a part-time Service Lead, you are a keyholder and member of the leadership team. Our management team leaders are passionate, adaptable go-getters who care deeply about their team and their community. They ensure that every guest who enters our store has a positive and inspiring experience. Here are some of the things that you'll do each day:
Help drive store-level financial and operational results by monitoring the stores key performance indicator (KPI) targets and taking appropriate action to achieve store targets
Keep your team focused on guest engagement, sampling and sharing product knowledge
Maximize the overall performance of the team through product knowledge education, coaching selling skills and leading by example
Assist in training, developing and motivating team members
Assist the Store Manager with paperwork, ordering, inventory management
Maintain visual and merchandising standards and ensure store cleanliness
Ensure that all policies, procedures and operational directives are enforced consistently and effectively by all team members
Be a champion of Lolli & Pops inside and outside of the store
Must be able to lift up to 25 pounds
While there is no single recipe for an excellent Service Lead, the following are qualities and experiences we recognize as contributing to the success of our best management teams:
Exceptional interpersonal skills:
you are energized by working with people, both guests and your team
A passion for meticulous quality:
you understand that strong organization creates a highly efficient team
A bias towards action:
you have the ability to lift and mobilize medium to large items up to 75 lbs. using appropriate safety techniques and do not hesitate to roll up your sleeves and do what it takes to get the job done
The desire to be coached and mentored:
you see potential in yourself and enjoy growing that potential
An eye for detail:
you know that the little things, be it cleanliness, the extra touch or a few decimals can make all the difference
The desire to problem solve:
you like finding problems and fixing them
The ability to multitask:
you can prioritize and execute at many different tasks each day
A positive attitude and fun-loving spirit:
you are an optimist who freely embraces your inner child and enjoys having fun while you work
Flexible availability
: you want to work at our busiest times, and flex your availability to meet the needs of the business
Our Company values are important to us! We are:
Guest-icated our guests are at the heart of everything we do
Collaborative we are a joyful mix of unique individuals working together
Agile we are flexible and open to change in order to be the best we can be
Authentic we honor what's real and authentic and give feedback from the heart
Betterment we have a never ending drive to continuously improve
We can't wait to meet you!
Lolli
&
Pops
is an equal opportunity employer and values diversity at our company
. We do not discriminate on the basis of race, religion, color, national origin, ancestry, citizenship, gender, gender identity, sexual orientation, age, marital status, military/veteran status, or disability status. Lolli & Pops is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. We will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law.
Customer Service Team Lead
Service supervisor job in Redlands, CA
Use your leadership and customer service expertise to empower a team that delivers exceptional experiences. As Customer Service Team Lead, you'll guide a high-performing group of Customer Service Representatives, fostering a culture of excellence, accountability, and continuous improvement. You'll collaborate with different departments to streamline operations, resolve challenges, and ensure every customer interaction reflects our commitment to outstanding service.
This role offers the opportunity to lead with purpose, grow professionally, and make a meaningful impact on how we serve our customers.
Responsibilities
Team Leadership & Development: Lead, mentor, and coach CSRs to meet performance goals and uphold service standards. Conduct regular feedback sessions, goal setting, and performance reviews.
Operational Oversight: Manage daily workflows, ensuring timely resolution of customer inquiries, order requests, and profile issues. Monitor team metrics and implement improvement plans as needed.
Escalation Management: Handle complex or escalated customer issues with professionalism and efficiency. Serve as the escalation point for critical matters.
Cross-Functional Collaboration: Partner with internal departments (such as product, sales, support) to streamline processes and enhance the customer experience.
Process Improvement & Reporting: Analyze service metrics, identify trends, and recommend improvements. Prepare detailed reports for senior management.
Requirements
5+ years of professional experience in a similar position, supporting similar responsibilities
Demonstrated leadership capabilities with sound judgment and effective decision-making skills
Highly team-oriented with a strong commitment to achieving shared goals and driving collective success
A strong focus on customer satisfaction and the ability to foster a customer-centric culture within the team
Flexibility to adapt work hours to meet business demands, including team coverage, product meetings, testing assignments, and after-hours support
Bachelor's degree in business or related field
Recommended Qualifications
Experience or training in leadership to guide and motivate the team towards achieving their goals
#LI-LW1
#LI-Onsite
Auto-ApplyCommunity Services Leader I
Service supervisor job in Menifee, CA
OPEN TO THE PUBLIC This recruitment is being held to establish an open eligible list to fill current and future Community Services Leader I positions. This recruitment may also be used to fill positions in similar and/or lower classifications throughout the City of Menifee.
DEADLINE TO APPLY This recruitment will be open for a minimum of five (5) business days and will remain open on a continuous basis until 11:59 p.m. (PST) on the day the needs of the City are met. Application review for the first round of consideration will take place on Friday, October 31, 2025. Qualified applicants are encouraged to apply immediately.
THE CITY
The City of Menifee is a vibrant and rapidly growing municipality located in southwestern Riverside County, dedicated to enhancing the quality of life for its residents through innovative public service and strategic development. Under the leadership of the City Manager, Menifee operates through a dynamic organizational structure composed of fifteen (15) departments - Building & Safety, City Attorney, City Clerk, City Manager, Code Enforcement, Community Development, Community Services, Economic Development, Engineering, Finance, Fire Department, Human Resources, Information Technology, Police, and Public Works, each committed to supporting the city's mission of responsive governance, sustainable growth, and public safety. With a strong emphasis on infrastructure development, community engagement, and innovation, the City of Menifee continues to enhance the quality of life for its diverse and dynamic population.
THE DEPARTMENT
The Community Services Department is dedicated to enhancing the quality of life for residents by delivering a wide range of recreational programs, services, special events, and maintenance efforts that foster community engagement, environmental stewardship, and lifelong learning. The department is organized into four key divisions. Community Services Administration oversees strategic planning, budgeting, and coordination across all service areas. Recreation Programs and Citywide Special Events offer inclusive activities and events that promote wellness, cultural enrichment, and social connection. The City Parks, Landscape, Facility Maintenance and Ranger Patrols division ensures that Menifee's parks and public spaces are safe, clean, and welcoming through regular maintenance and patrol services. Lastly, the Solid Waste and Recycling Programs division supports sustainability through educational outreach, waste reduction initiatives, and recycling services. Together, these divisions reflect the department's commitment to building a vibrant, connected, and environmentally conscious community.
THE OPPORTUNITY
The Community Services Leader I will support the coordination and delivery of recreational programs, special events, and facility operations that serve residents of all ages. Under the supervision of a Community Services Supervisor or Coordinator, this seasonal/temporary, part-time role involves planning and leading activities in areas including but not limited to youth sports, youth programming, cultural arts, senior programming, and special events. Leaders will help organize group activities, supervise facility rentals, assist with program registration, and ensure a safe, welcoming environment for participants. Ideal candidates are enthusiastic, dependable, and passionate about community engagement, with the flexibility to work evenings, weekends, holidays, and split shifts as needed.
Community Service Leaders may be placed in the following program areas:
* Adaptive/Inclusive
* Administration
* Cultural Arts
* Facility Reservations
* Seniors and Veterans Services
* Skate Park
* Special Events
* Sports and Healthy Menifee
* Youth (tots, afterschool, teens)
Note: This is an at-will, seasonal, part-time position without benefits. Positions may end at any time, and there is no guarantee of hours. Work hours for part-time positions are scheduled based on operational need and typically do not exceed 1,000 hours in a fiscal year from July 1 through June 30, unless further authorized. Incumbents may be required to work a flexible schedule, including some evenings, holidays, weekends, and split shifts.
The Community Services Leader I will be responsible for, but not limited to, the following:
* Assist in planning, organizing, and supervising recreation programs such as sports, arts and crafts, dance, outdoor education, and special events
* Lead activities in specialized areas including adaptive and inclusion programming, cultural arts, senior services, youth programming, and skate park operations
* Support after-school programs and citywide youth sports, including scorekeeping and activity coordination
* Facilitate dances, excursions, and other special events to ensure participant safety and enjoyment
* Assist in monitoring and guiding volunteers to ensure compliance with city and department standards
* Prepare and maintain accurate records and reports related to programs, attendance, and incidents
* Set up rooms and facilities for scheduled activities, rentals, and events
* Supervise facility rentals to ensure adherence to city policies and procedures
* Provide accurate information to the public about department programs, services, and events
* Facilitate registration and enrollment transactions using cashiering and/or point-of-sale systems
* Attend staff meetings and contribute feedback on current programs and potential improvements
* Apply independent judgment to resolve minor program or customer service issues
* Understand and apply basic community services and recreation philosophies and concepts
* Use principles and techniques to plan, organize, and conduct recreation, leisure, and volunteer programs
* Apply public relations and publicity methods to promote programs and engage the community
* Utilize research techniques to support program development and evaluation
* Demonstrate skills in sports, crafts, music, dance, and general play activities for all ages and abilities
* Follow appropriate safety precautions and procedures during all activities
* Communicate effectively both orally and in writing, including report writing and presentations
* Organize, facilitate, and secure cooperation across diverse age groups and community segments
* Use computer systems, software, and applications relevant to program operations
* Inspire enthusiasm and participation among individuals and groups
* Interpret and follow departmental policies, laws, and rules accurately
* Analyze situations and adopt effective courses of action
* Understand and carry out written instructions with attention to detail
* Perform other duties as assigned to support department operations and community engagement
MINIMUM AND DESIRABLE QUALIFICATIONS
The ideal candidate will possess the equivalent of a high school diploma or be currently enrolled in high school, and must be at least 16 years of age. Additionally, the ideal candidate will have six (6) months of increasingly responsible experience (paid or volunteer) in community services and/or customer service or equivalent.
Required Licenses and Certifications:
* Valid CPR/AED/First Aid certification or have the ability to obtain one within six (6) months of hire.
* Maintaining this certification is a condition of continued employment.
MINIMUM QUALIFICATIONS
Click here to access the complete classification description, including the experience, education, and physical and mental requirements for this job.
NOTE: Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Services (N.A.C.E.S.).
RECRUITMENT PROCESS
Human Resources (HR) reviews all application materials to determine whether candidates meet the established minimum and preferred qualifications. Those who qualify will be advanced to the next stage of the recruitment process. All applicants will receive email notifications regarding their status.
Application Screening (Refer/Non-Refer)
Applications and supplemental materials will be reviewed to identify candidates whose qualifications best align with the essential requirements of the position. Only those applicants who meet the criteria outlined in the job bulletin will advance to the next phase of the selection process.
Video Appraisal Interview
Applicants will complete a self-guided video interview by recording responses to a series of structured questions. These questions are designed to assess each candidate's qualifications and suitability for the position. There is no live interviewer or proctor; candidates will record their answers independently and submit the videos for evaluation.
A panel of subject matter experts will review the submitted recordings and evaluate each response based on predefined criteria.
Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure.
Eligible List: Once the appraisal has been completed, HR will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies.
PHYSICAL DEMANDS
While performing the duties of this class, employees are regularly required to sit; talk or hear, in person and by telephone; use hands to finger, handle, feel or operate standard office equipment and audio equipment; reach with hands and arms; and move and or lift up to 25 pounds. Employees are frequently required to walk and stand. Specific vision abilities required by this job include close vision and the ability to adjust focus.
ENVIRONMENTAL AND MENTAL CONDITIONS
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employees work under typical office and recreation environments with moderate noise levels, controlled and uncontrolled temperature conditions, and no direct exposure to hazardous physical substances. Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures.
While performing the duties of this class, employees are regularly required to use written and oral communication skills; read and interpret data, information, and documents; observe and interpret situations; learn and apply new information or skills, and interact with City officials, staff, customers, the public and other encountered in the course of work.
WORKING CONDITIONS
City employees are expected to work overtime, weekends, evenings, and holidays as required to accommodate the City's needs, in addition to responding as a Disaster Services Emergency Worker.
Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com". If your email address should change, please update your profile at ***********************
For questions regarding this recruitment, please contact Carissa Sevilla at ************* or email at *************************
Easy ApplyAutomotive Customer Service BDC Manager - Canyon Lake, California, United States
Service supervisor job in Canyon Lake, CA
The Automotive Customer Service BDC Manager is the direct Supervisor of the Automotive Customer Service BDC Consultant and is responsible for the following but not limited to: managing the BDC Consultants, ensure that department metrics and goals are met in relation to customer contacts, appointments set, appointments show and sold.
Duties And Responsibilities:
Ensure that department metrics and goals are met in relation to appointments set, appointments show and sold for Internet and Inbound phone leads
• Maintain and increase ROI levels set by the company
• Assist in the process of generating the sales of vehicles, service, aftermarket products and finance products
• Assist in the training of sales and the BDC Consultants as it relates to the e-Sales office functions
• Be proficient in dealing with customers via telephone and email
• Measure and maintain performance levels set by the company
• Compile all necessary reports on a timely basis
• Manage employee schedules and time clock reporting for payroll
• Measure, monitor and report all shows and sales (delivered) deals by the BDC Consultants for commissions and bonus
• Hiring, evaluating, managing, counseling, terminating and disciplining of all BDC personnel
• Effectively utilize CRM and Lead Management tools
• Install processes and train employees
• Be knowledgeable about sales process, business philosophy, and products
• Knowledge of office practices and administrative procedures
• Train staff all processes
• Will follow behavioral expectations consistent with the Company's visions/values
Qualifications:
• Previous dealership experience required
• Must have sales experience
• Must have flexible availability
• Skill in the use of personal computers and personal computer software packages, CRM, Internet, Outlook Email, MS Word, MS Excel and various other applications
• Ability to work in call center environment
• Ability to organize and handle multiple tasks with flexibility
• Ability to thrive in a team environment and consistently display professional demeanor.
It's time to make the most important move of your career.
When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits. Simply put, you'll experience the best that a career in the automotive industry has to offer.
The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary.
We are an Equal Opportunity Employer and a drug free workplace.
We Would Love To Talk With You!
Apply By Clicking The "Apply Now" Button
Customer Service Lead
Service supervisor job in Highland, CA
TEXT "GOMILES" to ************ to APPLY!
GO Car Wash is one of the fastest-growing car wash operators in the United States, with locations across multiple states. And we keep adding more sites!
At GO Car Wash, we're committed to providing an exceptional, supportive, winning work experience for all our Teammates. By caring for our Teammates first, we ensure delighted customers, successful car washes, and exciting growth opportunities for everyone.
If you love cars, enjoy leading others, and thrive in a fast-paced environment, then join us!
About the Role:
As a Customer Service Lead at GO Car Wash, you'll be stepping into a leadership role, serving as the manager on duty when our Team Leaders, AGMs, or GMs are not present. You will be responsible for overseeing day-to-day operations, driving sales, and ensuring all GO Car Wash policies and procedures are followed. This is a developmental role designed to prepare you for a Team Leader position.
You'll be responsible for:
Opening and closing the car wash according to GO's standard operating procedures.
Leading by example by greeting customers warmly and utilizing sales scripts to drive membership sales.
Guiding vehicles safely into the car wash and educating customers on our wash process.
Maintaining the cleanliness and functionality of the site to deliver a superior customer experience.
Addressing customer issues, escalating to leadership if needed, to ensure customer satisfaction and retention.
Assisting with team coaching, ensuring all teammates adhere to safety standards and sales scripts.
What You Bring:
A positive, outgoing attitude and a passion for sales and leadership.
Strong customer service skills, with the ability to connect with customers and promote our membership packages.
Ability to handle day-to-day site operations and resolve customer issues independently.
Willingness to learn and grow into a leadership role by working closely with site managers.
Energy and stamina to stand, move, and engage with customers and teammates for extended periods.
Basic Requirements:
Must be at least 16 years old.
Must be legally authorized to work in the U.S.
Previous experience in customer service and/or sales preferred.
Ability to lift 25 lbs and work in outdoor conditions for long periods.
Why You'll Love Working Here:
We offer a dynamic, fast-paced workplace where you can develop leadership and sales skills while contributing to our growing team. Along with competitive pay, you'll enjoy:
Health benefits, 401(k), and paid time off.
Free car washes.
Opportunities to advance into leadership roles, including Team Leader positions.
Sales training and leadership coaching to help you grow and succeed.
Compensation:
Our Customer Service Leads generally earn $19.00 per hour, which includes base pay of $17.00/hour with an average of $2.00/hour in commission for membership sales. Commissions are uncapped, and top performers often earn more!
To learn more about us, visit ******************
GO Car Wash is an equal opportunity employer. All qualified applicants will be considered for employment without regard to age, race, color, national origin, religion, gender, gender identity, sexual orientation, disability, veteran status, or any other characteristic protected by law.
Customer Service Lead
Service supervisor job in Highland, CA
Job Description
TEXT "GOMILES" to ************ to APPLY!
GO Car Wash is one of the fastest-growing car wash operators in the United States, with locations across multiple states. And we keep adding more sites!
At GO Car Wash, we're committed to providing an exceptional, supportive, winning work experience for all our Teammates. By caring for our Teammates first, we ensure delighted customers, successful car washes, and exciting growth opportunities for everyone.
If you love cars, enjoy leading others, and thrive in a fast-paced environment, then join us!
About the Role:
As a Customer Service Lead at GO Car Wash, you'll be stepping into a leadership role, serving as the manager on duty when our Team Leaders, AGMs, or GMs are not present. You will be responsible for overseeing day-to-day operations, driving sales, and ensuring all GO Car Wash policies and procedures are followed. This is a developmental role designed to prepare you for a Team Leader position.
You'll be responsible for:
Opening and closing the car wash according to GO's standard operating procedures.
Leading by example by greeting customers warmly and utilizing sales scripts to drive membership sales.
Guiding vehicles safely into the car wash and educating customers on our wash process.
Maintaining the cleanliness and functionality of the site to deliver a superior customer experience.
Addressing customer issues, escalating to leadership if needed, to ensure customer satisfaction and retention.
Assisting with team coaching, ensuring all teammates adhere to safety standards and sales scripts.
What You Bring:
A positive, outgoing attitude and a passion for sales and leadership.
Strong customer service skills, with the ability to connect with customers and promote our membership packages.
Ability to handle day-to-day site operations and resolve customer issues independently.
Willingness to learn and grow into a leadership role by working closely with site managers.
Energy and stamina to stand, move, and engage with customers and teammates for extended periods.
Basic Requirements:
Must be at least 16 years old.
Must be legally authorized to work in the U.S.
Previous experience in customer service and/or sales preferred.
Ability to lift 25 lbs and work in outdoor conditions for long periods.
Why You'll Love Working Here:
We offer a dynamic, fast-paced workplace where you can develop leadership and sales skills while contributing to our growing team. Along with competitive pay, you'll enjoy:
Health benefits, 401(k), and paid time off.
Free car washes.
Opportunities to advance into leadership roles, including Team Leader positions.
Sales training and leadership coaching to help you grow and succeed.
Compensation:
Our Customer Service Leads generally earn $19.00 per hour, which includes base pay of $17.00/hour with an average of $2.00/hour in commission for membership sales. Commissions are uncapped, and top performers often earn more!
To learn more about us, visit ******************
GO Car Wash is an equal opportunity employer. All qualified applicants will be considered for employment without regard to age, race, color, national origin, religion, gender, gender identity, sexual orientation, disability, veteran status, or any other characteristic protected by law.
Supervisor-Oncology Support Services
Service supervisor job in Loma Linda, CA
Job Summary: The Supervisor-Oncology Support Services utilizes discretion and independent judgment in providing supervision to a multidisciplinary team of licensed and unlicensed personnel who provide direct and indirect patient care and support for patients eighteen years of age or older with suspected or confirmed malignancies or a hematologic disorder in a fast-paced outpatient clinic. Understands the uniqueness of cancer and cancer-related diseases and the sensitivity of communicating with patients facing the unknown. Demonstrates flexibility and advanced critical thinking skills and adeptly resets priorities as needed to ensure efficient clinic operations and quality patient care is provided. Assists leadership with providing financial management of the clinic, provides input into the capital and operational budgets. Supports quality improvement program, collects data, prepares reports and assists with developing sustainable action plans. Supports and participates in cancer research approved by the Internal Review Board (IRB) and facilitates patient participation in LLUMC Oncology Clinical Research Program and/or Cancer Control trials. Develops and implements competency-based orientation and ongoing education programs for new and existing staff. Assists with interviewing for new hires. Completes performance appraisals on time and in accordance with established policies and guidelines. Participates in strategic planning process and aligns service goals and objectives with the mission, vision, and values of the organization. Performs other duties as needed.
Education and Experience: Bachelor of Science Degree in Nursing required. Minimum three years nursing experience in oncology required. Minimum one year of prior management or supervisory experience preferred.
Knowledge and Skills: Advanced knowledge of oncology and hematology required. Knowledgeable of state and federal healthcare regulations, finance, performance improvement, quality, patient safety, evidenced-based clinical practice standards, medical staff structure and legal aspects of care required. Familiar with adult learning principles, management, and problem-solving methodologies. Ability to work effectively with a wide variety of staff. Able to read; write and speak with professional quality; use computer and software programs necessary to the position (e.g., Word, Excel, Power Point, Access); operate/troubleshoot basic office equipment required for the position. Able to relate and communicate positively, effectively, and professionally with others; provide leadership; be assertive and consistent in enforcing policies ensuring compliance with regulatory standards, rules and laws; think critically; use sound judgment based on factual information and clinical knowledge; work calmly and respond courteously when under pressure; lead, supervise, teach, and collaborate; accept direction. Able to communicate effectively in English in person, in writing, and on the telephone; think critically; work independently; perform basic math and statistical functions; manage multiple assignments; compose written material; work well under pressure; problem solve; organize and prioritize workload; recall information with accuracy; pay close attention to detail. Able to distinguish colors as necessary; hear sufficiently for general conversation in person and on the telephone and identify and distinguish various sounds associated with the workplace; see adequately to read computer screens, and written documents necessary to the position.
Licensures and Certifications: Active California Registered Nurse (RN) License required. Current Basic Life Support (BLS) certification issued by the American Heart Association required. Chemotherapy/Biotherapy certificate required. Oncology Certified Nurse (OCN) preferred. Other competencies as specified in the department-specific Plan for Providing Care required.
Auto-ApplyBox Office Supervisor | Part-Time | Palm Springs Plaza Theatre
Service supervisor job in Palm Springs, CA
Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.
Position Summary
The Box Office Supervisors assist in the operation of the box office, implementing and following procedures, overseeing the box office and or the VIP entrances.
This role will pay an hourly rate of $22.00- $24.00
Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching
This position will remain open until December 19, 2025.
About the Venue
Our goal is to prepare this one-of-a-kind community facility for its "Next Act" by replacing or restoring most systems, installing new seats, sound, and lighting, adapting the structure to meet current ADA requirements, and providing the theatre with modern facilities needed to provide Palm Springs and the Valley with a venue accessible and affordable for everyone. Exciting new developments include: SAVE, RESTORE, REOPEN
When we began this project, our 'slogan' was "Help Save the Plaza Theatre" but now that the restoration is in progress, we're focusing on the finish line, and are now saying "Help REOPEN the Plaza Theatre." The restoration project is well underway. Woodcliff Construction of Los Angeles has been working on comprehensive renovation of the historic building since March, 2024. The restoration work will take approximately one year to complete, allowing the Plaza Theatre to open in late 2025.
The Plaza Theatre will once again become a major economic driver for the City, generating millions in economic activity by bringing hundreds of visitors and locals per week to the downtown to see quality entertainment. The Foundation has partnered with Oak View Group to bring diverse high-quality programming. When restored, the Plaza Theatre will be the only place available for the entire community to come together and utilize it as an affordable community venue showcasing diverse programming for all people, local youth organizations, promoting multicultural programming in film, music, live theater, education, comedy, and entertainment for all.
Responsibilities
* Overseeing the Box Office during events to ensure the Ticketing Representatives are providing top notch customer service
* Working with Ticketmaster Archtics to solve customer ticketing issues
* Working VIP entrances during events to ensure there are no ticketing issues for VIP customers
* Processing orders via Ticketmaster Archtics
* Dealing with customer issues either at the box office or VIP entrances
Qualifications
* 2‐3 years experience in an office setting or similar preferred
* Ability to perform effectively under stressful situations
* Ability to define, analyze and solve problems
* Ability to coordinate box office procedures with other staff
* Ability to work variable hours including evenings, weekends and holidays
* Ability to communicate effectively both verbally and in writing
* Ability to safely and accurately handle and account for large sums of money
* Ability to handle difficult situations with courtesy and tact when dealing with the public and promoters
* Ability to maintain an effective working relationship with other staff, event promoters and the general public
* Skill in operating modern office equipment including computers
Strengthened by our Differences. United to Make a Difference
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
Equal Opportunity Employer
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
Auto-ApplyBox Office Supervisor | Part-Time | Palm Springs Plaza Theatre
Service supervisor job in Palm Springs, CA
Oak View Group
Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.
Overview
The Box Office Supervisors assist in the operation of the box office, implementing and following procedures, overseeing the box office and or the VIP entrances.
This role will pay an hourly rate of $22.00- $24.00
Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching
This position will remain open until December 19, 2025.
Responsibilities
Overseeing the Box Office during events to ensure the Ticketing Representatives are providing top notch customer service
Working with Ticketmaster Archtics to solve customer ticketing issues
Working VIP entrances during events to ensure there are no ticketing issues for VIP customers
Processing orders via Ticketmaster Archtics
Dealing with customer issues either at the box office or VIP entrances
Qualifications
2‐3 years experience in an office setting or similar preferred
Ability to perform effectively under stressful situations
Ability to define, analyze and solve problems
Ability to coordinate box office procedures with other staff
Ability to work variable hours including evenings, weekends and holidays
Ability to communicate effectively both verbally and in writing
Ability to safely and accurately handle and account for large sums of money
Ability to handle difficult situations with courtesy and tact when dealing with the public and promoters
Ability to maintain an effective working relationship with other staff, event promoters and the general public
Skill in operating modern office equipment including computers
Strengthened by our Differences. United to Make a Difference
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
Equal Opportunity Employer
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
Auto-ApplyService Manager
Service supervisor job in Moreno Valley, CA
OPEN NOW
With 100 years of experience, our commitment to our employees and our customers is strong. See why we are one of the largest, locally-owned auto groups in Southern California. Using a "hands-on" approach to management and an open-door policy, the Moss family maintains a policy that treats customers and employees with the same standard of commitment that generates measurable success year after year. Simply put, the business is run according to the same principles of value, fairness, and teamwork that Red Moss, Sr. began with in 1921. We have immediate openings -- start an exciting career with Moss Bros. Auto Group today! Benefits
Medical, Dental, and Vision Insurance
Life Insurance
401(k) Plan
Free Strayer University College Courses to Earn a 4-Year Degree
Paid Vacation
Paid Training
Paid Sick Leave
Employee Vehicle Purchase Program
Responsibilities
Assist customers in servicing, repairing and explaining each service needed
Understand customer; match requirements and concerns to various service options
Explain service being performed and keep customer informed and updated throughout the service of their vehicle
Stay up to date on new products, features, accessories and attending product training as required
Maintain a service customer follow up system that supports repeat and referral business and contributes to customer happiness
Hire and supervise all service department personnel, as well as monitor their performance in servicing customers
Craft goals and objectives for the department, which include an annual operating budget, and a marketing plan to promote new business
Maintain a high Customer Service Index (CSI) rating by handling customer complaints immediately and appropriately
Qualifications
A minimum of 3 years of experience as a service manager
Strong focus on providing excellent customer service
High school diploma or higher education
Clean driving record & valid driver's license
Driven personality, eager to improve and able to work within and support internal teams
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Auto-ApplyHospitality Services Manager
Service supervisor job in Temecula, CA
About our Company
Ponte Vineyard Inn is a Four Diamond, 90 room, boutique hotel located next to Ponte Winery and are surrounded by 300 acres of mature vineyards and views of rolling hills. We are a short drive from most of Southern California and enjoy hosting folks who want a break from city life. Our guests visit us seeking a relaxing day or overnight stay in the country.
We have become the benchmark for great service among Temecula wineries. Our associates are dedicated to delighting guests by providing excellent hospitality and serving great wine and food in a beautiful environment.
Summary:
We are a Trip Advisor Top 10 Hotel in the U.S. and our 90 room boutique Hotel boast stunning views of our beautiful Temecula Wine Country ranch. We are seeking an experienced Hospitality Services Manager to manage the day-to-day operations of the hotel including front desk, bell, valet, concierge, PBX, night audit, housekeeping and food and beverage in addition to hiring, training and retaining a highly motivated staff. The Hospitality Services Manager will provide guests with a quality, consistent, and friendly hotel experience which exceeds their expectations during every visit.
Compensation: $70,000 - $75,000 annually DOE
Benefits Per Company Plan Details
Medical, Dental, Vision
401k Matching Plan
Life Insurance
Hospital Confinement Plan
Pet Insurance
3 Weeks of PTO
2 paid Holidays (Thanksgiving + Christmas) + 6 Floating Holidays
*The terms and conditions associated with each Benefit are outlined in the Associate Handbook, additional documentation provided by Human Resources, or within the policies of the carriers providing the benefits*
Schedule:
Weekends + Holidays are a must
Hours/Days vary by hotel needs
Essential Duties and Responsibilities
STANDARDS AND POLICIES
:
Ensure the safety of guests and associates. Be familiar with hotel emergency procedures and provide calm, reassuring assistance to guests and fellow associates in the event of an emergency. Assess safety procedures and update as necessary.
Understand and adhere to environmental standards set by the hotel
Understand and adhere to the Ponte values and service standards.
Perform any other duties as requested by the Hotel Manager
GUEST RELATIONS:
Diplomatically and effectively handle all guest complaints, including difficult and unusual occurrences. Ensures guests are satisfied with outcome.
Be familiar with hotel information necessary to enhance customer satisfaction, including rate structures, specials and restrictions, room types and suites available, and hotel services including costs and location.
Assist Hotel Manager with handling guest incident reports and associates accident reports. Complete documentation and follow up on any action items.
Assist with Developing and being familiar with all hotel information necessary to enhance customer satisfaction, including rate structures, specials and restrictions, room types and suites available, and hotel services, including costs and location.
Report food and beverage disputes (including disputed charges and guest complaints) to Hotel Manager and food and beverage manager. Resolve the concern to ensure the guest is satisfied.
GUEST ROOMS:
Coordinate with Housekeeping on a daily basis.
Verify status of rooms to ensure they are ready for check in.
Coordinate with Maintenance.
Coordinate daily room assignments according to special events, hotel occupancy, guest requests, etc.
Inspect VIP rooms.
Ensure “Special Event” Bride and Groom rooms are reserved according to contract. Ensure special requests are confirmed.
FOOD AND BEVERAGE:
Coordinate with food and beverage department regularly to verify the department is prepared to exceed guest's expectations.
Step in as a support member when needed.
Coordinate with leadership team to ensure department and company policies are being followed.
Assist with staff training as needed
Communicate with guests and assist with special requests related to food and beverage as needed.
Follow up on health department related reports and assist in addressing concerns as needed.
DEPARTMENT STAFFING, TRAINING AND MANAGING:
Assist with developing and maintaining the training program and train Guest Service Supervisors, Front Desk Agents and Bell Persons/Valet to properly onboard new associates. Ensure associates have met standard based on graded assessments.
Develop and maintain concierge information to ensure associates may utilize the appropriate resources when assisting guests.
Understand and train staff members on ADA regulations.
COMMUNICATIONS:
Ensure that all staff members are kept informed of property activities and status changes.
Maintain a professional working relationship and promote open lines of communication with other managers, employees and all other departments.
ADMINISTRATION AND MANAGERIAL:
Prepare agenda for and execute associate staff meetings.
Complete and review daily MOD report, take action as needed.
Review daily arrivals list and pass downs with guest services supervisors and front desk agents.
Fill in where needed to maintain service standards and efficient operations.
Participate in Management Meetings as needed.
Complete monthly safety inspections and make corrections as necessary.
Monitor quality and standards by participating in periodic overnight stays. Provide feedback and suggestions.
Review Group Resumes and communicate with sales and marketing regarding groups. Ensure Front Desk Associates are informed of group needs and prepared for group arrivals and departures. Ensure labor schedule is focused around group.
Follow up on guest requests to ensure completion.
Know Housekeeping Department's basic functions. Step in to inspect rooms as needed. Assist in overseeing the housekeeping department in the Housekeeping Manger's absence as needed.
Reconcile and confirm Online Travel Agent (OTA) reservations and verify billing is correct, submit to Hotel Manager for invoice approval. Ensure reservations are coded properly to ensure proper accounting of rates and OTA type.
Understand and uphold the AAA - Four Diamond rating guideline.
Contribute to and attend weekly operations meeting.
Complete facility property walks with operations team. Communicate and delegate task items for areas of attention.
Create associate work schedule based on labor budget and forecasted occupancy.
Be familiar with corporate accounts and ensure reservations and billing is set up appropriately.
Create associate work schedule based on labor budget and forecasted occupancy
Create and implement special packages in collaboration with Hotel Manager and Marketing Manager. Build package in to PMS and monitors its availability.
Review time cards and labor reports. Submit to accounting weekly. Ensure labor hours and associate scheduling meet labor laws.
With guidance from Hotel Manager, monitor room rates and availability and make changes where needed (i.e. removing 2-night stay requirements and restricting discounts as needed).
Actively look for ways to improve operation and guest satisfaction, focusing on excellence. Propose a concise plan of action for improvements and implement with approval from Hotel Manager.
Knowledge, Skills and Abilities:
Ability to provide direction to associates and treat all associates and guests in a respectful manner.
Strong ability to multi-task, teach and deliver high levels of customer service.
Exhibits integrity (honesty and truthfulness) and takes responsibility for own actions.
Has attention to detail.
Has natural instincts and insight for finding the best solution to unclear situations.
Must have a minimum of three years of hotel experience.
Strong verbal and written communication skills.
Must have exceptional grooming standards that are consistent with company guidelines.
Must be outgoing and able to approach guests and initiate conversation and actively connect with others.
Energetic and takes initiative.
Ability to make quick and sound decisions.
Computer skills with Microsoft Word and Excel.
Company Standards:
Understand the Ponte Values, and Service Standards.
Ensure the safety of guests and associates.
Follow the environmental standards set by the Company
Treat all associates and guests in a respectful manner.
Exhibit integrity (honesty and truthfulness).
Perform any other duties as required by your Manager.
Auto-ApplyHOSPITALITY SERVICES MANAGER
Service supervisor job in Temecula, CA
Job Description
About our Company
Ponte Vineyard Inn is a Four Diamond, 90 room, boutique hotel located next to Ponte Winery and are surrounded by 300 acres of mature vineyards and views of rolling hills. We are a short drive from most of Southern California and enjoy hosting folks who want a break from city life. Our guests visit us seeking a relaxing day or overnight stay in the country.
We have become the benchmark for great service among Temecula wineries. Our associates are dedicated to delighting guests by providing excellent hospitality and serving great wine and food in a beautiful environment.
Summary:
We are a Trip Advisor Top 10 Hotel in the U.S. and our 90 room boutique Hotel boast stunning views of our beautiful Temecula Wine Country ranch. We are seeking an experienced Hospitality Services Manager to manage the day-to-day operations of the hotel including front desk, bell, valet, concierge, PBX, night audit, housekeeping and food and beverage in addition to hiring, training and retaining a highly motivated staff. The Hospitality Services Manager will provide guests with a quality, consistent, and friendly hotel experience which exceeds their expectations during every visit.
Compensation: $70,000 - $75,000 annually DOE
Benefits Per Company Plan Details
Medical, Dental, Vision
401k Matching Plan
Life Insurance
Hospital Confinement Plan
Pet Insurance
3 Weeks of PTO
2 paid Holidays (Thanksgiving + Christmas) + 6 Floating Holidays
*The terms and conditions associated with each Benefit are outlined in the Associate Handbook, additional documentation provided by Human Resources, or within the policies of the carriers providing the benefits*
Schedule:
Weekends + Holidays are a must
Hours/Days vary by hotel needs
Essential Duties and Responsibilities
STANDARDS AND POLICIES
:
Ensure the safety of guests and associates. Be familiar with hotel emergency procedures and provide calm, reassuring assistance to guests and fellow associates in the event of an emergency. Assess safety procedures and update as necessary.
Understand and adhere to environmental standards set by the hotel
Understand and adhere to the Ponte values and service standards.
Perform any other duties as requested by the Hotel Manager
GUEST RELATIONS:
Diplomatically and effectively handle all guest complaints, including difficult and unusual occurrences. Ensures guests are satisfied with outcome.
Be familiar with hotel information necessary to enhance customer satisfaction, including rate structures, specials and restrictions, room types and suites available, and hotel services including costs and location.
Assist Hotel Manager with handling guest incident reports and associates accident reports. Complete documentation and follow up on any action items.
Assist with Developing and being familiar with all hotel information necessary to enhance customer satisfaction, including rate structures, specials and restrictions, room types and suites available, and hotel services, including costs and location.
Report food and beverage disputes (including disputed charges and guest complaints) to Hotel Manager and food and beverage manager. Resolve the concern to ensure the guest is satisfied.
GUEST ROOMS:
Coordinate with Housekeeping on a daily basis.
Verify status of rooms to ensure they are ready for check in.
Coordinate with Maintenance.
Coordinate daily room assignments according to special events, hotel occupancy, guest requests, etc.
Inspect VIP rooms.
Ensure “Special Event” Bride and Groom rooms are reserved according to contract. Ensure special requests are confirmed.
FOOD AND BEVERAGE:
Coordinate with food and beverage department regularly to verify the department is prepared to exceed guest's expectations.
Step in as a support member when needed.
Coordinate with leadership team to ensure department and company policies are being followed.
Assist with staff training as needed
Communicate with guests and assist with special requests related to food and beverage as needed.
Follow up on health department related reports and assist in addressing concerns as needed.
DEPARTMENT STAFFING, TRAINING AND MANAGING:
Assist with developing and maintaining the training program and train Guest Service Supervisors, Front Desk Agents and Bell Persons/Valet to properly onboard new associates. Ensure associates have met standard based on graded assessments.
Develop and maintain concierge information to ensure associates may utilize the appropriate resources when assisting guests.
Understand and train staff members on ADA regulations.
COMMUNICATIONS:
Ensure that all staff members are kept informed of property activities and status changes.
Maintain a professional working relationship and promote open lines of communication with other managers, employees and all other departments.
ADMINISTRATION AND MANAGERIAL:
Prepare agenda for and execute associate staff meetings.
Complete and review daily MOD report, take action as needed.
Review daily arrivals list and pass downs with guest services supervisors and front desk agents.
Fill in where needed to maintain service standards and efficient operations.
Participate in Management Meetings as needed.
Complete monthly safety inspections and make corrections as necessary.
Monitor quality and standards by participating in periodic overnight stays. Provide feedback and suggestions.
Review Group Resumes and communicate with sales and marketing regarding groups. Ensure Front Desk Associates are informed of group needs and prepared for group arrivals and departures. Ensure labor schedule is focused around group.
Follow up on guest requests to ensure completion.
Know Housekeeping Department's basic functions. Step in to inspect rooms as needed. Assist in overseeing the housekeeping department in the Housekeeping Manger's absence as needed.
Reconcile and confirm Online Travel Agent (OTA) reservations and verify billing is correct, submit to Hotel Manager for invoice approval. Ensure reservations are coded properly to ensure proper accounting of rates and OTA type.
Understand and uphold the AAA - Four Diamond rating guideline.
Contribute to and attend weekly operations meeting.
Complete facility property walks with operations team. Communicate and delegate task items for areas of attention.
Create associate work schedule based on labor budget and forecasted occupancy.
Be familiar with corporate accounts and ensure reservations and billing is set up appropriately.
Create associate work schedule based on labor budget and forecasted occupancy
Create and implement special packages in collaboration with Hotel Manager and Marketing Manager. Build package in to PMS and monitors its availability.
Review time cards and labor reports. Submit to accounting weekly. Ensure labor hours and associate scheduling meet labor laws.
With guidance from Hotel Manager, monitor room rates and availability and make changes where needed (i.e. removing 2-night stay requirements and restricting discounts as needed).
Actively look for ways to improve operation and guest satisfaction, focusing on excellence. Propose a concise plan of action for improvements and implement with approval from Hotel Manager.
Knowledge, Skills and Abilities:
Ability to provide direction to associates and treat all associates and guests in a respectful manner.
Strong ability to multi-task, teach and deliver high levels of customer service.
Exhibits integrity (honesty and truthfulness) and takes responsibility for own actions.
Has attention to detail.
Has natural instincts and insight for finding the best solution to unclear situations.
Must have a minimum of three years of hotel experience.
Strong verbal and written communication skills.
Must have exceptional grooming standards that are consistent with company guidelines.
Must be outgoing and able to approach guests and initiate conversation and actively connect with others.
Energetic and takes initiative.
Ability to make quick and sound decisions.
Computer skills with Microsoft Word and Excel.
Company Standards:
Understand the Ponte Values, and Service Standards.
Ensure the safety of guests and associates.
Follow the environmental standards set by the Company
Treat all associates and guests in a respectful manner.
Exhibit integrity (honesty and truthfulness).
Perform any other duties as required by your Manager.
Service Manager
Service supervisor job in Temecula, CA
Job DescriptionDescription:
Company: Kilter Termite and Pest Control
Job Type: Full-Time
Salary: $56,000 - $66,500
Kilter Termite and Pest Control is seeking a seasoned leader to manage service operations at our Long Beach branch. This role requires hands-on oversight of all branch activities, with a strong focus on fieldwork, team leadership, and quality control. If you have experience managing a termite and pest control branch and are ready to lead with excellence, we want to hear from you.
Key Responsibilities
Train branch staff on company policies and procedures
Monitor and manage company credit and fuel cards assigned to the branch
Provide ongoing training and development for service personnel
Conduct quality control inspections to ensure compliance with company standards
Perform field inspections and service coverage when needed
Maintain high standards of service delivery and team performance
Lead and manage all branch employees, holding them accountable to company expectations
Role consists of approximately 80% field work and 20% office work
Qualifications
Valid driver's license with a clean driving record (required for company vehicle insurance)
SPCB Branch 3 Field Representative License (required)
SPCB Branch 2 Field Representative License (required or must be obtained within 12 months)
Minimum 3+ years of industry management experience in pest and termite control
Physical Requirements
Ability to crawl into sub-structures and attic spaces
Pass a pre-employment physical
Bend, kneel, crawl, crouch, and stand for extended periods
Safely climb ladders up to 32 feet
Lift, push, pull, and carry up to 50 lbs
Maintain upward gaze for up to 10 minutes during inspections
Schedule
8-hour shifts
Monday to Friday
Weekend availability required
Benefits
Company vehicle (all expenses paid)
Paid training
Company cell phone and uniforms
401(k) with company match
Medical, dental, and vision coverage
Paid vacation, holidays, and personal time off
Career stability and advancement opportunities
Requirements:Education & Experience Requirements
To be considered for this role, candidates should meet the following qualifications:
High school diploma or GED
Active Branch 2 and Branch 3 Field Representative Licenses
Minimum 5 years of experience in the termite and pest control industry
Strong knowledge of cost control strategies and revenue optimization
Solid understanding of business management principles and day-to-day operational practices
Valid California driver's license with a clean driving record
Box Office Supervisor - THE POLAR EXPRESS Train Ride, Perris, CA
Service supervisor job in Perris, CA
Job Details Perris, CA Seasonal $21.00 - $21.00 Hourly None AnyDescription
Job Title: Box Office Supervisor - THE POLAR EXPRESS™ Train Ride
Division/Department: Rail Events Productions/Front of House
Reports To: Rail Events Inc. (REI) Business Manager
Type of position: Non-exempt/Hourly
Employee Classification: Seasonal
Compensation: $Dependent on location/hourly
Job Summary:
The Box Office Supervisor is responsible for setting the first impression of the event, so efficiency and friendliness are required. The position will be responsible for warmly greeting customers, confirming reservations, redeeming tickets, passing out Golden Ticket props, and directing patrons as needed. The Box Office Supervisor will manage responsibilities with a balance of patience and a sense of urgency, work well under pressure, have strong multi-tasking skills, and most importantly, have a pleasant demeanor.
Belonging to the Front of House team is an excellent opportunity to learn the business side of production and be the first interaction our guests experience. The high-energy logistics of moving folks through parking, the box office, waiting areas and onto their departure on time with all the amenities needed for the production is extremely rewarding, knowing guests are on their way to making lasting memories with loved ones. The Front of House team is also an integral part of providing customer service to our guests and support to cast and crew on the ground.
Essential Duties and Responsibilities:
Act as an example to and assist in leading the entire Customer Service Agent team
Act as a liaison between the Customer Service Agents and the FOH & Business Manager
Welcome customers and assist the team with any service needs
Handle customer inquiries and ensure a pleasant customer experience
Confirm reservations, ensuring passengers have arrived at the appropriate date and time
Make any necessary updates to customers' information, entering iit nto the system, and ensure that proper information has been punched in before delivering tickets
Assist customers with rebooking missed departures or seating issues, and making reservation adjustments to orders with incorrect ticket products
Acquire knowledge of on-board experience, performance highlights, and venue facilities and act as the point of reference for guests who need assistance or event information
Assist in the general care of the ticketing area, including keeping a clean and orderly space
Maintain a safe, welcoming, positive, and inclusive working environment and advise other management on related concerns
Other duties as assigned
Qualifications
Education, Skill & Work Experience Requirements:
Ability to learn the Etix Ticketing platform with efficiency and competency
Strong leadership and communication skills
Excellent customer service skills
Basic computer skills
Ability to work weekends and evenings
Possess a well-spoken manner in personal communications
Front desk, reservation, customer service experience preferred
Self-motivation and attention to details
Must be 18 or over
Work Environment:
Majority of time spent in a ticketing office setting
Able to work in cold, snowy, or otherwise inclement winter weather
Varied schedule requiring evenings, weekends, overtime, and holidays
Able to stand for prolonged periods of time
Able to stand and walk on uneven or unsteady surfaces aboard a moving train
Time spent in and around active railroad yard(s)
What's in it for you?
Join the cast and crew of a one-of-a-kind Broadway-style performance on a moving train
Amazing opportunity for folks beginning their theater career
Serve others and create a world of make-believe and magic
Great industry pay and a chance to build upon your theater network and make lifelong connections
Enrich and positively impact the experience for all, big and small
Be part of an inclusive team in a supportive environment with high expectations for self and your fellow teammates
Catered meals for 5-show days
Comp tickets for your friends and family
Potential for end-of-season bonus
Working on THE POLAR EXPRESS™ Train Ride is unlike anything you will ever do. This immersive experience is unique to Rail Events Productions. The challenge of producing a full-length production on a moving train is one of the most rewarding experiences as an artist or technician. With a total cast, crew and front-of-house employees of 60-75 people onsite every day and the possibility of over 2,000 guests, our days can be chaotic. With such a fast-paced environment, the team at Rail Events Productions takes care to properly support and teach everyone the best ways to accomplish their jobs. We strive to build a space where employees are safe and encouraged to grow throughout their time with the company.
Rail Events Productions, an American Heritage Railways subsidiary, is an Equal Opportunity Employer.
Support Supervisor
Service supervisor job in Cabazon, CA
We are an American luxury lifestyle brand, founded in 2004. Anchored in the casual elegance of American sportswear, Tory's design philosophy is defined by effortless silhouettes, innovative materials, eclectic juxtapositions of color, and the tension of past and present. The collections include ready-to-wear, handbags, footwear, accessories, jewelry, home and beauty.
Empowering women is the company's guiding principle, expressed through Tory's collections and reflected in the company culture as well as the work of the Tory Burch Foundation. Established in 2009, the Foundation provides women entrepreneurs in the United States with access to capital, education and community.
You are seeking a work environment where people are encouraged to dream, explore, discover and, as important, laugh together. If you're prepared to work hard, create impact, and have fun while doing it, we would love to have you join #TeamTory. Apply today!
Life @ToryBurch is Special Because:
When you join us, you're joining a purpose-led company on an exciting growth journey with the best Retail Team in the industry.
* Our culture is welcoming and inclusive -- everyone is empowered to make a difference.
* We have the best team in the world and believe in paying competitively and rewarding high performance.
* Your overall well-being is important to us; we offer benefits to help you take care of your mental and physical health, create financial security, and achieve wellness in all areas of your life.
* We love seeing our employees wear our beautiful collections. You'll receive a generous employee discount and access to exclusive special offers.
* We will help you become great at what you love - Our Retail Excellence Programs in Styling, Coaching, Brand Ambassador (just to name a few) and supportive Retail Leaders are there to support you each step of the way
* We believe in the importance of giving back and you'll have many opportunities to do just that through the Tory Burch Foundation and paid volunteer days.
This Role is Tailor-Made For You Because:
You are a flexible individual who is comfortable multi-tasking in a fast-paced environment with constantly changing priorities, supporting front of the house and back of the house operations. You're also resourceful and collaborative, highly motivated and efficient. A sense of humor is a plus!
A Day In The Life:
The typical day is… atypical. You might be acting greeter, runner, cashier, answering phones, understanding and executing operational policies and procedures, packing/unpacking shipments, and organizing the stock room to support product flow and the smooth running of the store. As the Support Supervisor, you lead by example, managing conflict and identify opportunities to support the team in delivering a transformational customer experience. The consistent thread is that you'll be working with an amazing team of professionals who share your passion for excellence.
To Land This Role:
* 2 to 4 years experience in a high volume, customer-driven retail environment, stock-related experience a plus
* Must have open availability for a flexible work schedule that meets the needs of the business, including overnights, evenings, holidays and weekend shifts
* Ability to lift (at least 40 lbs), carry, push, pull, squat, kneel, twist, turn, climb ladders, crawl, reach, bend and stand for extended periods of time
* Must be at least 18 years of age
Why You'll Want to Join Our Team:
Our Retail Teams are known for making every customer feel welcome and creating the most memorable experiences for them. They help to grow our business every single day. Our store teams are encouraged to think like entrepreneurs and to experiment with innovative ideas that make it easier for them to deliver retail excellence. Come join us!
How We Work Together
* Adaptable - We change before we have to
* Entrepreneurial - We own it
* Collaborative - There's no "I" in Tory
* Client & Brand Focused - We put ourselves in Tory's shoes
* Live the Values - We show up for each other
* Functional Expertise - We're constantly learning and growing
#TeamTory Values
We show up with honesty & kindness, act with integrity & compassion, work with passion & humility and lead with excellence & humor.
Compensation Range
The compensation range for this position is 20.00 USD - 24.00 USD. Our offer will be based on your relevant experience and work location.
Benefits Information
We offer a generous set of benefits to help you take care of your health, create financial security, and achieve wellness in all areas of your life. Here are highlights of key benefits available to all Tory Burch members that work over 30 hours.
Equal Employment Opportunity Statement
Tory Burch LLC is an Equal Employment Opportunity employer and provides equal opportunities to all employees and applicants without regard to an individual's age, race, creed, color, religion, national origin, sex (including pregnancy) or sexual orientation, gender expression, military status, marital status, genetic predisposition or carrier status, disability or membership in any other protected class under applicable law. Likewise, we will consider qualified applicants with criminal histories for employment in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring, Ordinance No. 184652. Pursuant to the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records for employment.
Disability Accommodation
Tory Burch is committed to providing reasonable accommodations to applicants and employees with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require assistance or an accommodation with the hiring process, please contact ***************************.
Auto-ApplyCustomer Service Product Readiness Team Lead
Service supervisor job in Redlands, CA
Ready to lead with impact? Join us as a Customer Service Team Lead, where you'll guide a team of Product Readiness Specialists in preparing operational requirements for product and program launches. You'll play a key role in shaping the customer experience by collaborating across departments to ensure smooth, successful releases.
We're looking for a driven leader with sharp communication skills, strong organizational instincts, and a passion for team building. If you thrive in fast-paced environments and love turning complexity into clarity for customers, this is your opportunity to make a difference.
Responsibilities
Team Leadership & Development: Build a high-performing team through coaching, goal setting, feedback, and career growth planning
Operational Oversight: Manage daily operations, ensuring timely, accurate responses and balanced workload distribution across the team
Strategic Problem Solving & Escalation Management: Guide the team through complex issues and serve as the escalation point for critical matters
Cross-Functional Collaboration: Represent Customer Service in cross-functional initiatives and ensure alignment with operational standards
Training & Knowledge Enablement: Maintain accurate documentation, lead product training, and support team readiness through accessible resources
Product & Program Readiness Management: Oversee release planning, testing, material validation, and contribute to quoting and issue resolution as needed
Requirements
5+ years of professional experience in a similar position, supporting similar responsibilities
Demonstrated leadership capabilities with sound judgment and effective decision-making skills
Highly team-oriented with a strong commitment to achieving shared goals and driving collective success
Flexibility to adapt work hours to meet business demands, including team coverage, product meetings, testing assignments, and after-hours support
Strong analytical and problem-solving skills with the ability to troubleshoot complex scenarios
Bachelor's degree in business or related field
Recommended Qualifications
Proficiency in Microsoft Excel (intermediate level)
Experience in project management, including planning, coordinating, and executing initiatives across teams
Familiarity with Agile or other methodologies is a plus
#LI-LW1
#LI-Onsite
Auto-ApplyBox Office Supervisor | Part-Time | Palm Springs Plaza Theatre
Service supervisor job in Palm Springs, CA
Oak View Group
Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.
Position Summary
The Box Office Supervisors assist in the operation of the box office, implementing and following procedures, overseeing the box office and or the VIP entrances.
This role will pay an hourly rate of $22.00- $24.00
Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching
This position will remain open until December 19, 2025.
About the Venue
Our goal is to prepare this one-of-a-kind community facility for its “Next Act” by replacing or restoring most systems, installing new seats, sound, and lighting, adapting the structure to meet current ADA requirements, and providing the theatre with modern facilities needed to provide Palm Springs and the Valley with a venue accessible and affordable for everyone. Exciting new developments include: SAVE, RESTORE, REOPEN
When we began this project, our ‘slogan' was “Help Save the Plaza Theatre” but now that the restoration is in progress, we're focusing on the finish line, and are now saying “Help REOPEN the Plaza Theatre.” The restoration project is well underway. Woodcliff Construction of Los Angeles has been working on comprehensive renovation of the historic building since March, 2024. The restoration work will take approximately one year to complete, allowing the Plaza Theatre to open in late 2025.
The Plaza Theatre will once again become a major economic driver for the City, generating millions in economic activity by bringing hundreds of visitors and locals per week to the downtown to see quality entertainment. The Foundation has partnered with Oak View Group to bring diverse high-quality programming. When restored, the Plaza Theatre will be the only place available for the entire community to come together and utilize it as an affordable community venue showcasing diverse programming for all people, local youth organizations, promoting multicultural programming in film, music, live theater, education, comedy, and entertainment for all.
Responsibilities
Overseeing the Box Office during events to ensure the Ticketing Representatives are providing top notch customer service
Working with Ticketmaster Archtics to solve customer ticketing issues
Working VIP entrances during events to ensure there are no ticketing issues for VIP customers
Processing orders via Ticketmaster Archtics
Dealing with customer issues either at the box office or VIP entrances
Qualifications
2‐3 years experience in an office setting or similar preferred
Ability to perform effectively under stressful situations
Ability to define, analyze and solve problems
Ability to coordinate box office procedures with other staff
Ability to work variable hours including evenings, weekends and holidays
Ability to communicate effectively both verbally and in writing
Ability to safely and accurately handle and account for large sums of money
Ability to handle difficult situations with courtesy and tact when dealing with the public and promoters
Ability to maintain an effective working relationship with other staff, event promoters and the general public
Skill in operating modern office equipment including computers
Strengthened by our Differences. United to Make a Difference
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
Equal Opportunity Employer
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
Auto-ApplyBox Office Supervisor | Part-Time | Acrisure Arena
Service supervisor job in Palm Desert, CA
Oak View Group
Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.
Overview
The Box Office Supervisors assist in the operation of the box office, implementing and following procedures, overseeing the box office and or the VIP entrances.
This role will pay an hourly rate of $24.00.
Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching
This position will remain open until November 28, 2025.
Responsibilities
Overseeing the Box Office during events to ensure the Ticketing Representatives are providing top notch customer service
Working with Ticketmaster Archtics to solve customer ticketing issues
Working VIP entrances during events to ensure there are no ticketing issues for VIP customers
Processing orders via Ticketmaster Archtics
Dealing with customer issues either at the box office or VIP entrances
Qualifications
2‐3 years experience in an office setting orsimilar preferred
Ability to perform effectively under stressful situations
Ability to define, analyze and solve problems
Ability to coordinate box office procedures with otherstaff
Ability to work variable hours including evenings, weekends and holidays
Ability to communicate effectively both verbally and in writing
Ability to safely and accurately handle and account for large sums of money
Ability to handle difficult situations with courtesy and tact when dealing with the public and promoters
Ability to maintain an effective working relationship with other staff, event promoters and the general public
Skill in operating modern office equipment including computers
Strengthened by our Differences. United to Make a Difference
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
Equal Opportunity Employer
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
Auto-Apply