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Service supervisor jobs in Cedar Rapids, IA

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  • Operations Supervisor

    National Register USA 3.9company rating

    Service supervisor job in Cedar Rapids, IA

    Distribution and Assembly COMPENSATION: Competitive base salary, full benefits and an extremely aggressive 401K plan TO QUALIFY: We seek an experienced supervisor with workplace safety, cost control and leadership skills that is interested in a career in manufacturing. If you are looking for a career in manufacturing, our client has an opportunity for you to join them as a Production Supervisor in a plant near Cedar Rapids, Iowa. Due to an upcoming retirement, our client is seeking a supervisor to run a first shift, Monday through Friday distribution and assembly operation. People management, safety and P&L responsibilities. Ultimately, this Supervisor will promote to Plant Manager. This is a true manufacturing career opportunity with a $12BB, North American Manufacturing Corporation. While manufacturing experiences are preferred, our client has successfully hired non-manufacturing experiences - military, wholesale distribution, warehousing, home improvement retail and construction. Compensation is very competitive (salary and bonus) and the company provides a very aggressive 401K matching and an additional company contribution portion that is above the norm. We are a national sales recruiting firm. Check us out: ************** Key Words: manufacturing, production supervisor, shift manager, extrusion, plastics, metals, building products
    $42k-58k yearly est. 2d ago
  • 2nd Shift Direct Care Human Services Lead

    To The Rescue

    Service supervisor job in Cedar Rapids, IA

    Human Services Lead **$1000 Sign-On Bonus**- Iowa Do you have experience providing direct care services to individuals with disabilities and are looking to take the next step in your career? To The Rescue is currently seeking qualified individuals to manage all aspects related to the ongoing implementation of the Human Service Program as our Human Service Lead. Why You Want to Work for TTR! Paid training PTO Paid CPR training Referral bonus 401K eligibility after 6 months of employment Flexible unpaid time off Educational assistance Medical, vision and dental for all FT staff Flex Spending account Voluntary benefits (short-term disability, accident insurance and cancer insurance) As a Housing Lead you are working alongside staff members to support and assist the members, completing documentation accurately and timely, participating in on-call rotation, and filling in direct care hours as needed to ensure coverage. You will also provide weekly progress updates on each member, help develop goals for members, create monthly staffing schedules, review payroll for accuracy, and participate in a variety of other tasks and duties as assigned. Work Hours Hours are varied depending on the needs of the organization. This may include, but is not limited to days, nights, weekends, and holidays. This position participates in an on-call rotation. IND-IA #INDHP #IND1C Location: Cedar Rapids, IA - Marion, IA - Hiawatha, IA To The Rescue is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, status as a qualified individual with a disability, or status as a protected veteran.
    $38k-78k yearly est. Auto-Apply 4d ago
  • Service Lead

    Lolli & Pops 4.5company rating

    Service supervisor job in Coralville, IA

    As a part-time Service Lead, you are a keyholder and member of the leadership team. Our management team leaders are passionate, adaptable go-getters who care deeply about their team and their community. They ensure that every guest who enters our store has a positive and inspiring experience. Here are some of the things that you'll do each day: Help drive store-level financial and operational results by monitoring the stores key performance indicator (KPI) targets and taking appropriate action to achieve store targets Keep your team focused on guest engagement, sampling and sharing product knowledge Maximize the overall performance of the team through product knowledge education, coaching selling skills and leading by example Assist in training, developing and motivating team members Assist the Store Manager with paperwork, ordering, inventory management Maintain visual and merchandising standards and ensure store cleanliness Ensure that all policies, procedures and operational directives are enforced consistently and effectively by all team members Be a champion of Lolli & Pops inside and outside of the store Must be able to lift up to 25 pounds While there is no single recipe for an excellent Service Lead, the following are qualities and experiences we recognize as contributing to the success of our best management teams: Exceptional interpersonal skills: you are energized by working with people, both guests and your team A passion for meticulous quality: you understand that strong organization creates a highly efficient team A bias towards action: you have the ability to lift and mobilize medium to large items up to 75 lbs. using appropriate safety techniques and do not hesitate to roll up your sleeves and do what it takes to get the job done The desire to be coached and mentored: you see potential in yourself and enjoy growing that potential An eye for detail: you know that the little things, be it cleanliness, the extra touch or a few decimals can make all the difference The desire to problem solve: you like finding problems and fixing them The ability to multitask: you can prioritize and execute at many different tasks each day A positive attitude and fun-loving spirit: you are an optimist who freely embraces your inner child and enjoys having fun while you work Flexible availability : you want to work at our busiest times, and flex your availability to meet the needs of the business Our Company values are important to us! We are: Guest-icated our guests are at the heart of everything we do Collaborative we are a joyful mix of unique individuals working together Agile we are flexible and open to change in order to be the best we can be Authentic we honor what's real and authentic and give feedback from the heart Betterment we have a never ending drive to continuously improve We can't wait to meet you! Lolli & Pops is an equal opportunity employer and values diversity at our company . We do not discriminate on the basis of race, religion, color, national origin, ancestry, citizenship, gender, gender identity, sexual orientation, age, marital status, military/veteran status, or disability status. Lolli & Pops is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. We will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law.
    $28k-48k yearly est. 18d ago
  • UW Support Supervisor

    UFG Career

    Service supervisor job in Cedar Rapids, IA

    UFG is currently hiring for an Underwriting Support Supervisor within in the Business Enablement team. As a supervisor, you will oversee the day-to-day operations and facilitate the efficient and effective delivery of exceptional service to agents, policy holders, and Underwriters. You will manage workflows, ensuring accuracy and timeliness in policy issuance, quotes, endorsements, renewals, and related transactions. Additionally, you will devise strategies to accomplish departmental objectives, lead projects, and work together with team members and various internal stakeholders to ensure company objectives are met or exceeded. In this leadership role, you will guide and support a team that is collaborative, continuously seeking process improvements, all while assuring professional development and success of your team members. Additionally, you will focus on demonstrating our SPIRIT values and ensuring we create both quality results and relationships that drive us towards UFG's vision to always deliver on our promises. Essential Duties and Responsibilities: Directly supervise and support a team of Underwriting Support professionals within an assigned functional unit to ensure timely and accurate issuance of commercial lines policies, quotes, endorsements, renewals and related transactions. Partners with Support Manager to direct the day-to-day activities of the team by facilitating communication and establishing priorities, reviewing assignments, redirecting work as needed and resolving problems to make improvements to meet established operations service standards. Utilizes data to monitor team performance, identify areas for improvement, make informed decisions about resource allocation, track progress towards goals, and provide targeted feedback to employees. Works within the constraints of the department operating budget. Assists during the hiring process and the development, evaluating, and discharging of employees. Help design and monitor processes to drive continuous improvement initiatives and recommend new strategies to enhance service delivery. Conducts quarterly and annual performance evaluations for employees to ensure SPIRIT values are being demonstrated. Facilitate team meetings designed to share department and organization updates. Maintains open communication with Learning & Knowledge, Risk Control, and other various departments to ensure seamless delivery of objectives. Ensures compliance with predetermined workflows and procedures Promotes and exhibits UFG's Vision, Mission, and Values. Job Specifications: Education: High school diploma or equivalent. College degree preferred in relevant field but not required. Certifications and Designations: Certificate of General Insurance (AINS) and Supervisory Management (SM) designations required. Employees are expected to participate in continuing education throughout their careers. Pursuit of other insurance designations or courses to include AU, ARM, CIC, AIC. Experience: 3+ years of insurance experience. 2+ years of experience in an underwriting support role. Tableau, Excel, Project Management software/tools knowledge helpful Experience in bringing large projects to successful completion, including experience at every level of the project Knowledge, skills & abilities: A visionary, solutions-oriented leader with the ability to identify, analyze, and resolve problems, motivate and develop staff, recognize and meet customer needs, and effectively plan and execute business strategies. Exceptional organizational and efficiency skills. Proficient in the use of the MS Office suite. Strong understanding of commercial insurance coverages. Ability to establish priorities, work independently, and achieve objectives without supervision. Capable of working under pressure in a fast-paced environment and meeting deadlines. Excellent written and verbal communication skills with the flexibility to adapt to a constantly changing environment. Knowledgeable in change management principles. Strong technical and analytical skills. Collaborative team player with the ability to work effectively with a diverse range of internal and external customers. Strong leadership skills, including the ability to provide direction, motivation, mentorship, coaching, and development to employees. General management skills necessary for planning, organizing, and prioritizing workloads. Ability to build confidence and trust with others through honesty, integrity, and transparency. Skilled in delegating responsibility and authority appropriately, providing necessary direction, and removing obstacles to facilitate work completion. Consistent achievement of Key Performance Indicators (KPIs) for enterprise, department, and personal development. Demonstrates a high level of professionalism. Working Conditions: Typical office environment with standard office equipment operation, including phone work, video conference and collaborative tools, typing, scanning, copying, emails, etc. Outlook and MS Teams Extended periods of computer work (6+ hours daily) and work with various office technology. Ability to focus for extended periods. Extended hours (beyond regular business hours), when needed to meet deadlines or demands. Overnight travel as needed Disclaimer The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and skills required. Additional tasks and requirements may be assigned, as necessitated by business need. UFG (United Fire Group) retains the right to modify the description of this job at any time.
    $38k-55k yearly est. 60d+ ago
  • Patron Services Manager

    City of Marion 3.4company rating

    Service supervisor job in Marion, IA

    Posting open until filled. JOB INFORMATION Department: Marion Public Library Bargaining Unit: Non-Bargaining Library Director Pay Grade: NB Pay Scale FLSA Classification: Exempt JOB SUMMARY This is a supervisory professional position at the Marion Public Library. The Manager is responsible for a core function of the library under the direction and supervision of the Library Director. The Manager assists the library's diverse patron population, both in person and through designing, managing, and facilitating specialized library functions. Additional personnel management is essential in this role. Supporting and guiding patron accounts staff & volunteers to accomplish the organization's mission, and working to ensure staff have the resources and training needed to deliver quality service. The employee serves as a member of the leadership team that develops and facilitates library policies, service programs, and collections; participates in visioning, strategic planning, problem solving, marketing and outreach activities, and space utilization planning. ESSENTIAL JOB DUTIES & RESPONSIBILITIES Customer Experience · Actively assess customer experience at the Circulation Desk; identify areas for improvement; design and implement strategies to enhance onsite and remote use of library services and resources · Solicit and respond to customer feedback related to customer service and library experience Account Services · Plan, coordinate and manage circulation and access services, including application of policies and procedures, public relations, informal readers'/viewers'/listeners' advisory functions, and collection of fines and other payments · Manage self-check station actives and equipment · Develop and maintain procedures for circulation and customer record access functions, including reserves, overdue materials, and library card applications with an emphasis on exceptional customer experience · Mediate and resolve customer disputes, complaints, and inquiries related to circulation policies and procedures · Prepare circulation and holdings reports monthly and annually, or as needed · Manage library volunteer program and supervises volunteers · Serve as library liaison to Unique Collection Agency · Liaise with access services and circulation departments at other Metro Library Network libraries Other Responsibilities · Oversee creation and maintenance of master and daily schedule for Circulation Desk and classification of volunteers · Hire, train, supervise, and evaluate Circulation staff and volunteers · Conduct library tours · Attend and participate in library staff meetings and training sessions · Participate in professional organizations and continuing education activities · Work at public service desks regularly · Supervise the library when the Library Director and the Deputy Library Director are not present Daily work may include some clerical and paraprofessional tasks including but not limited to general circulation duties and minor maintenance ESSENTIAL JOB KNOWLEDGE AND SKILLS · Knowledge of the principles and practices of library science; demonstrated ability to apply knowledge of professional practices to library service, including but not limited to programming, reference service, collection development, and organization of information · Knowledge of library of service, circulation, and account services best practices · Knowledge of best privacy practices · Knowledge of management of integrated online library systems (shared catalog and circulation functions) · Awareness of readers' viewers'/ listeners' advisory practices · Awareness of trends and developments in information storage and access technologies and practices · Familiarity with web-based library services and applications and ability to apply this knowledge to provide services · Ability to supervise and train a large staff of part- and full-time employees · Ability to communicate clearly and concisely, both orally and in writing · Ability to calculate statistics and perform quantitative analysis of services · Ability to work with minimum supervision · Ability to represent the library to the public and profession · Ability to work collaboratively · Ability to act with political savvy · Ability to identify potential community partners and develop and maintain relationships as appropriate REQUIRED EXPERIENCE, EDUCATION AND/OR CERTIFICATIONS · MLS Degree from an American Library Associate accredited program is required. If an otherwise qualified candidate does not currently hold an MLS degree, the candidate must be able to obtain one prior to their third work anniversary. · 5-10 years' experience in providing customer service, circulation, and account services is preferred but not required and may substitute for by an MLS degree or its equivalent · Demonstrated project management experience required · A valid Iowa driver's license is required within 30 days of hire PHYSICAL REQUIREMENTS & WORKING CONDITIONS · Ability to sit, bend, stoop, reach, stand, push, pull as required · Physical agility, strength, and dexterity necessary for handling library materials up to 35 pounds · Dexterity to use basic technology equipment, including a keyboard, mouse, and touchpad · Interpersonal skills and cognitive flexibility to interface with a variety of internal and external customers in diverse, sometimes high-stress, situations · Executive functioning skills appropriate for a busy, fast-paced environment · Works in an office environment · May be required to work some overtime upon demand of workload · The Marion Public Library is a busy, customer focused library with a high level of use by patrons of all ages. Patrons have high expectations regarding the quality and efficiency of library service · Managers may be required to work one evening per week and in a Saturday-Sunday rotation. They regularly work with and have access to patron records that are confidential according to the Code of Iowa. POTENTIAL BACKGROUND CHECKS INCLUDE: Sex Offender Registry Criminal Background Check Drug Screening Driving Record Pre-Employment Physical This City of Marion is an equal opportunity employer. We value and celebrate diversity. Employment is decided based on qualifications, merit and business need.
    $42k-54k yearly est. 60d+ ago
  • FOH Service Supervisor

    Barrel House 4.0company rating

    Service supervisor job in Marion, IA

    The Front of House (FOH) Service Supervisor is a team leader and is primarily responsible for overseeing employees and guiding the tempo of service throughout operations at Barrel House. A Supervisor position monitors team members participation to ensure everyone has proper training and provides additional training if needed. Their duties include relaying information between their team and upper management, guiding their team through daily work activities or projects and monitoring employee performance to ensure maximum productivity. Benefits & Perks: Health Insurance (Medical, Dental, & Vision) 401k Match Retirement Plan Employee Meal Discount Program Company Overview: At Barrel House, the foundation of any position is our We CARE Culture. The Barrel House Team displays Commitment, Attentiveness, Respect, and Excellence in every decision they make; for both customers and fellow team members. Core Responsibilities: Managing the workflow of day-to-day operations for their employees by creating team objectives, assigning, and delegating tasks Communicates with the general manager regarding all issues that happen on a shift. Create and distribute reports to update the company on the teams progress. Responsible for quality leadership in the restaurant promoting positive employee morale. Leads by example. Motivate and encourage team members to recognize and embody the Barrel House We CARE Culture. Ensures Barrel House Steps of Service, service standards are being met. Determine the completion timeline and monitor progress to keep the project on track and on schedule. Develop a strategy that the team members can use to better reach goals. Responsible for training and implementing roll-out specials to all FOH team members. Manages FOH Service Staff and ensures checklist duties are complete. Ensures bar standards are being followed & supervises or coordinates activities of bartending staff engaged in cocktail preparation. Responsible for completing a liquor order and forwarding to the GM for review. Backs up all FOH personnel as needed, including running orders to the guest's table. Communicate clear instructions & delegates responsibilities to team members. Ensures menu items are prepared properly by monitoring and overseeing Expediting role (Expo). Delivers quality guest service and monitors the level of service throughout the restaurant. Assisting in the development of strategies that the team members can use to better reach goals. Assessing the work performance of their employees and identifying areas that need improvement Ensuring that business goals, deadlines and performance standards are met Training and onboarding new hires to make sure they understand their roles Setting goals for workers and making sure they comply with the companys plans and vision Recommend new employees to the human resources team based on an assessment of their performance Reporting performance records and evaluations to HR and senior management Adheres to Barrel House company standards, including personal hygiene and appearance. Adheres to health and safety standards when handling food. Qualifications: Efficiently operate a Point Of Sale (POS) system, including Kitchen Display System (KDS). Be able to work in a standing position for extended periods of time. Be able to reach, bend, stoop, and frequently lift up to 50 pounds. Must be able to reliably commute to on-site location. Must be authorized to work in the United States. Must be over the age of 18 years old.
    $31k-47k yearly est. 22d ago
  • Supervisor, Custodian Services

    Uiowa

    Service supervisor job in Iowa City, IA

    The University of Iowa department of Facilities Management is seeking a Supervisor, Custodian Services to provide general supervision, coordinate, supervise, inspects results, and be responsible for the work activities of custodians in accordance with established guidelines in the Second Shift Service Area. This position is scheduled to work Monday to Friday, 4:30pm - 1:30am, overtime required. Duties to include: Understand all employee work assignments and schedule for adequate coverage. Complete 4 hours of administrative time and 4 hours of cleaning time per day. When necessary, complete additional custodial work assignments. Interview, select, train and evaluate staff. Provide coaching and direction. Take actions related to promotions and discipline as appropriate. Assist with the training of new employees and retraining as necessary. Promote a safe work environment and maintain safety standards to assure compliance with federal, state, local and University Regulations. Assists in planning procedures and work methods and revises or recommends revisions to improve efficiency of operations and services. About Facilities Management: Facilities Management (FM) is a service unit of approximately 500 employees who work behind the scenes, 24 hours a day, serving the University of Iowa as stewards of our beautiful Iowa City campus. FM staff coordinate campus master planning, manage design & construction, maintain & clean the buildings & grounds, and provide utilities management. The University is located along the picturesque Iowa River in Iowa City, a city of some 77,000 people (170,000+ in the metro area) regularly ranked as one of the nation's best places to live. Iowa City is less than four hours from Chicago and within five hours of Minneapolis, St. Louis, and Kansas City, readily accessible via interstate highways and a regional airport 30 minutes away. Minimum Eligibility Requirements: Two years of custodial experience or related building and facilities maintenance, including supervisory experience for a minimum of six months; supervision to include assigning daily work activities, inspecting and monitoring quality or work, and scheduling and coordinating work activities. Special Qualifications: Valid Driver's license is required and ability to meet and maintain University Driving Policy Standards Desirable Qualifications: Ability to read, write, and follow directions. Basic to intermediate computer skills. Excellent written and verbal communication skills. Strong organizational, problem-solving, analytical, and interpersonal skills. Knowledge of University policies and procedures. Familiarity with a computerized maintenance management system (CMMS), preferably AiM Knowledge of custodial equipment and supplies. Experience in customer service and working with the public. Experience working in an institutional or corporate setting. Professional experience working effectively with individuals from a variety of backgrounds and perspectives. Position and Application Details: Job openings are posted for a minimum of 10 calendar days. This job may be removed from posting and filled any time after the minimum posting period has ended. Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background search and driver's license verification. Up to 5 professional references will be requested at a later step in the recruitment process. For additional questions, please contact Andy Brus at ************** or ********************* About Iowa: Joining the University of Iowa means becoming a vital part of the Hawkeye community, where your work directly impacts education, research, and student success. Enjoy exceptional health coverage, university-paid life insurance, robust retirement plans, and generous leave policies. Benefit from 24/7 support services, well-being resources, and access to UI Health Care specialists. Grow professionally with advanced training, leadership development, and tuition assistance. Iowa City offers a great quality of life with world-class performances at Hancher Auditorium, Big Ten athletics, top-ranked public schools, and outdoor recreation. Join us in making a difference at a leading Big Ten university and premier public research institution. Additional Information Compensation Contact Information
    $35k-56k yearly est. Easy Apply 15d ago
  • Auto Service Manager

    Mills Fleet Farm

    Service supervisor job in Cedar Rapids, IA

    If you have a customer first attitude, possess strong leadership skills, and a passion for the automotive service industry, this position is perfect for you! The Auto Service Manager is responsible for providing superior service to our customers and leading the auto service sales and technician team. Job duties: * Teach, train, coach, and mentor your team to develop consistent and Best in Class execution and customer service. * Ensure that all areas are staffed according to budget and maximized for customer needs. In conjunction with the HR & Training Manager, hire, train, develop, and manage the performance of all Team Members. * Assist customers with questions and handle customer issues. * Establish a working knowledge of Fleet Farm's entire line of tires, parts, and accessories * Promote and sell automotive products and services that meet customer needs. * Develop service estimates by costing materials, supplies and labor, and calculating customer's payment. * Perform basic maintenance and tire specialist duties, such as changing oil, checking fluids, installing batteries, mounting and balancing tires, and wheel alignment checks. * Create employee schedules for auto service sales and technician Team Members. * Provide store leadership with sales and payroll budget reports. * Managing auto center profitability by monitoring and controlling payroll and controllable expenses. * Positive promotion of Fleet Farm customer loyalty program, credit card, and other company initiatives. Job Requirements and Education: * Ability to work a flexible schedule, including days, nights, weekends, and holidays is required. * Bachelor's degree in Automotive, Management, or related field, or relevant experience preferred. * 3 years of retail / automotive management experience preferred. * Demonstrated strong interpersonal and leadership skills. Fleet Farm is an Equal Employment Opportunity Employer and gives all applicants for employment equal consideration regardless of race, color, sex, gender, ethnicity, religious creed or belief, national origin, ancestry, age, physical or mental disability, sexual orientation, genetic information, citizenship status, military or veteran status, pregnancy, or any other status protected by federal, state or local law. Upon request and consistent with applicable laws, Fleet Farm will provide reasonable accommodations to individuals with disabilities who need an accommodation to fully participate in the application process.
    $44k-72k yearly est. 20d ago
  • Center Supervisor

    Biolife 4.0company rating

    Service supervisor job in Waterloo, IA

    By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge. Job Description Please take this virtual tour to get a sneak peek of one of our Plasma Donation Centers. About the role: Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. You will report to the Center Manager and oversee the general management of employees assigned to the production areas. BioLife Plasma Services is a subsidiary of Takeda Pharmaceutical Company Ltd. How you will contribute: You will oversee employee performance and scheduling You will lead Inventory Control efforts and lead in operational efforts You will work with donors to resolve concerns You will analyze opportunities specific to non-conforming events You will perform all tasks for Medical History, Phlebotomy, and Sample Processing areas. You will foster teamwork, communicate and resolve conflicts. What you bring to Takeda: High school diploma or equivalent Cardiopulmonary Resuscitation (CPR) and AED certification Frequent bending and reaching Ability to walk and stand for entire shift, frequent lifting to 32 pounds and occasional lifting to 50 pounds Fine motor coordination, depth perception, and ability to monitor equipment from a distance Because of potential exposure to bloodborne pathogens, pro-longed glove wear is required What Takeda can offer you: Every day at Takeda, we feel good knowing that what we do helps improve the lives of patients with rare diseases. At BioLife, while you focus on our donors, we will support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program to include retirement benefits, medical/dental, family leave, disability insurance and more, all in a fast-paced, friendly environment. More about us: At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient-focused company that will inspire and empower you to grow through life-changing work. Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to bring Better Health and a Brighter Future to people around the world. BioLife Compensation and Benefits Summary We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. For Location: USA - IA - Waterloo U.S. Hourly Wage Range: $22.19 - $30.51 The estimated hourly wage range reflects an anticipated range for this position. The actual hourly wage offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. The actual hourly wage offered will be in accordance with state or local minimum wage requirements for the job location. U.S. based employees may be eligible for short-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation. EEO Statement Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law. Locations USA - IA - Waterloo Worker Type Employee Worker Sub-Type Regular Time Type Full time Job Exempt No
    $22.2-30.5 hourly 36d ago
  • Remodeling Service Manager

    Renuity

    Service supervisor job in Cedar Rapids, IA

    Job Description Mad City Windows & Baths, a Renuity Company Remodeling Service Manager Earn up to $60,000/yr The home improvement industry is broken. Renuity is here to fix it. We've united seven of the most trusted home renovation companies in America under one powerful brand - Renuity. Together we're on a mission to revolutionize home improvement, making it faster, easier, and stress-free to upgrade your home inside and out. Whether it's a new bath, a custom closet, or exterior upgrades, we help people create homes they love - without the hassle. With expert teams in 36 states and counting, there's probably a Renuity home in your neighborhood. And we're just getting started. If you're ready to build the future of home improvement, join us. What We Offer Competitive salary of $50 - 60k/yr Comprehensive benefits including medical, dental, and vision Consistent schedules and professional growth opportunities A respectful, forward-thinking work culture About the Role In this position, you will: Take calls from customers to diagnose service issues on replacement windows & doors, bath & shower remodels or cabinet refacing projects. Create detailed service tickets and parts lists. Order, track and keep reports on all service parts. Schedule servicing appointments. Communicate with Field Managers and Service Technicians for proper follow up on field issues. Keep employees up to date on new or old product issues. Key Qualifications Previous Remodeling, Construction or Carpentry experience required Experience working with customers to solve problems Excellent communication skills Ability to multi-task in a fast-paced environment Basic computer skills About Mad City Windows & Baths At Mad City Windows & Baths, a Renuity company, we're making home improvement faster, easier, and stress-free. Homeowners across the Midwest have trusted us for top-tier remodeling services, and now, as part of Renuity, we're combining our local expertise with the strength of a national brand to build the future of home improvement. With a winning mentality, we continue to grow rapidly, offering unparalleled career opportunities-100% of our current marketing leaders started in entry-level roles. As part of our team and the broader Renuity organization, you'll have the opportunity to make an impact, grow your career, and help people create homes they love. Renuity and its affiliates are committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact ******************************. If you have a question regarding your application, please contact ****************** To access Renuity's Privacy Policy, please click here: Privacy Policy
    $50k-60k yearly Easy Apply 5d ago
  • Director of Cardiopulmonary Services

    Rural Staffing Services

    Service supervisor job in Iowa City, IA

    Employment Type: Full-Time, Onsite About the Opportunity A forward-thinking rural healthcare organization is seeking a Director of Cardiopulmonary Services to help strengthen and grow its respiratory and cardiac care programs. This role is ideal for a leader who thrives in close-knit communities, values collaboration, and wants to build a team that truly makes a difference in patients lives. As part of the senior leadership team, you'll oversee all inpatient and outpatient cardiopulmonary operations, ensuring quality care, regulatory compliance, and team development. This is a chance to step into a meaningful leadership position where your expertise directly impacts access to care in a rural community. Key Responsibilities Lead and mentor a dedicated cardiopulmonary team committed to excellence in patient care. Oversee day-to-day clinical operations, including staffing, compliance, and performance improvement. Collaborate with leadership peers to implement efficient, patient-centered processes. Manage departmental budgets and resource planning with transparency and accountability. Champion education, professional growth, and teamwork within the department. Foster a culture of communication, innovation, and continuous quality improvement. Ideal Candidate Graduate of an accredited Respiratory Care Program. Holds a Baccalaureate degree in a related clinical or business discipline. Current Respiratory Care Practitioner license (or eligibility for licensure). At least 3 years of leadership or management experience in Cardiopulmonary or related clinical service areas. Strong interpersonal and problem-solving skills with a collaborative leadership style. Why It Matters This position isn't just about management, it's about mission. You'll be joining a healthcare team that believes rural communities deserve exceptional care and leadership that puts people first. Benefits & Support Partial relocation support Continuing education opportunities A culture that values integrity, compassion, and innovation
    $73k-125k yearly est. 58d ago
  • Recovery Support Supervisor

    Area Substance Abuse Council 3.7company rating

    Service supervisor job in Cedar Rapids, IA

    Area Substance Abuse Council (ASAC) is seeking a full-time Supervisor in Cedar Rapids. In This role you will supervise the Recovery Support Professionals and the Recovery Support Professional Leads assigned to the designated facility to provide program continuity and maximize program effectiveness. This role starts at $60,000 per year. Essential Job Functions: Ensure adequate Recovery Support Professional (RSP) coverage for the assigned residential and halfway house programs 24 hours a day, 7 days a week. Assign duties to (and monitor) all RSPs through monthly scheduling and reassignments as needed. Maintains on-call schedule for sickness, vacation and holiday replacements. Interview applicants for RSP positions and make recommendations for hire; assign and train staff to provide quality care for all patients and their children, when applicable. Act as a staff back-up for staff illness, vacations, or at any other time when appropriate coverage is not available to handle immediate need. Participate in administrative and other staff meetings when appropriate to serve the best interest of the patients and their children. Works cooperatively and maintains communication with Clinical, Childcare and Administrative staff members. Supervise medication control procedures and schedule exams for patients. Monitor all drug screen procedures within the assigned program. Work cooperatively with clinical and RSP staff members to schedule patient recreation programs. Communicate all maintenance needs with Director of Facility Operations. Monitor patient bedrooms, lounges and laundry rooms for cleanliness, safety and compliance with licensure standards. Coordinates patient transportation program. Communicates all vehicles maintenance needs to Director of Facility Operations. Prepares written and oral reports as directed by program director or designee. Monitors all reports made by RSPs. Maintains and updates manuals used by RSPs. Maintain time and attendance records for RSPs and completes staff evaluations and other records required for good personnel management. Safely operate a vehicle for job-related travel, such as transporting clients, attending off-site meetings, and visiting community partners or service locations. General Areas of Responsibility: Understand and uphold ASAC's mission. Adhere to ASAC policies and procedures, and to all applicable city, state and federal laws, CARF and other regulations. Maintain strict confidentiality, in accordance with HIPAA and 42CFR. Display a professional attitude towards and treat all other employees, referral sources, funders, volunteers, visitors, patients and their families with dignity and respect at all times. Demonstrates good communication with, including but not limited to, supervisors, colleagues, co-workers, patient/family members, community members, management staff, and other stakeholders. Demonstrate good attendance and punctuality for all work-related events. Demonstrate involvement as a team member, regardless of where primary duties lie, by positively contributing to the overall agency operations. Submit paperwork and meet job responsibility deadlines as assigned. Maintain all required/applicable licenses, certifications and related CEUs. Know and perform job duties in a safe manner. Perform all other duties as assigned by supervisors and/or management staff. Requirements Minimum Qualifications: AA or BA in a human services or management related field is preferred. HS Diploma/GED and experience leading staff or experience in a residential treatment environment or related field may be substituted for educational requirements. Knowledge of SUD treatment, human services, leadership and management are required. Ability to work on a daily basis utilizing standard office equipment, computer systems, software and ability to work well with technology. Ability to use independent judgement, analytical/decision making skills, verbal and written communication skills, human relations skills, teamwork skills, and organizational skills. Ability to maintain a valid driver's license and an acceptable motor vehicle record (MVR) in accordance with the organization's background check policy. This position consists of frequent sitting and/or standing for extended periods of time. Salary and Benefits ASAC offers competitive compensation, this role starts at $60,000 per year with additional compensation for candidates with extensive experience. ASAC offers full-time employees a comprehensive benefit package including, Health and Dental, FSA, company paid Life/AD&D/Short and Long Term Disability, Voluntary Life Insurance, Employee Assistance Program (EAP), Paid Holidays, a 403(b) Retirement plan with a match and generous Vacation, Personal Time and Sick Leave Plans. Area Substance Abuse Council (ASAC) offers meaningful, rewarding work that changes lives and communities. If you are looking for a place where you can be passionate about what you do and and have the opportunity to grow and advance your career, join the ASAC team! ASAC is an equal opportunity employer.
    $60k yearly 4d ago
  • Auto Service Manager

    Fleet Farm Careers 4.7company rating

    Service supervisor job in Cedar Rapids, IA

    If you have a customer first attitude, possess strong leadership skills, and a passion for the automotive service industry, this position is perfect for you! The Auto Service Manager is responsible for providing superior service to our customers and leading the auto service sales and technician team. Job duties: Teach, train, coach, and mentor your team to develop consistent and Best in Class execution and customer service. Ensure that all areas are staffed according to budget and maximized for customer needs. In conjunction with the HR & Training Manager, hire, train, develop, and manage the performance of all Team Members. Assist customers with questions and handle customer issues. Establish a working knowledge of Fleet Farm's entire line of tires, parts, and accessories Promote and sell automotive products and services that meet customer needs. Develop service estimates by costing materials, supplies and labor, and calculating customer's payment. Perform basic maintenance and tire specialist duties, such as changing oil, checking fluids, installing batteries, mounting and balancing tires, and wheel alignment checks. Create employee schedules for auto service sales and technician Team Members. Provide store leadership with sales and payroll budget reports. Managing auto center profitability by monitoring and controlling payroll and controllable expenses. Positive promotion of Fleet Farm customer loyalty program, credit card, and other company initiatives. Job Requirements and Education: Ability to work a flexible schedule, including days, nights, weekends, and holidays is required. Bachelor's degree in Automotive, Management, or related field, or relevant experience preferred. 3 years of retail / automotive management experience preferred. Demonstrated strong interpersonal and leadership skills. Fleet Farm is an Equal Employment Opportunity Employer and gives all applicants for employment equal consideration regardless of race, color, sex, gender, ethnicity, religious creed or belief, national origin, ancestry, age, physical or mental disability, sexual orientation, genetic information, citizenship status, military or veteran status, pregnancy, or any other status protected by federal, state or local law. Upon request and consistent with applicable laws, Fleet Farm will provide reasonable accommodations to individuals with disabilities who need an accommodation to fully participate in the application process.
    $33k-44k yearly est. 19d ago
  • Service Manager

    Dollar Fresh Market

    Service supervisor job in Dyersville, IA

    Additional Considerations (if any): Must be 18+ - At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other. Job Description: Job Title: Service Manager Department: Grocery FLSA: Non-Exempt General Function: Provides prompt, efficient and friendly customer service, and ensures that customer's needs are met. Supervises and coordinates the activities of employees or performs the work of all job levels. Core Competencies: Partnerships Growth mindset Results oriented Customer focused Professionalism Reporting Relations: Accountable and Reports to: District Store Director; Store Manager; Assistant Managers of HWH, Perishables, Store Operations and eCommerce Positions that Report to you: All positions except those listed above or designated by the Store Director Primary Duties and Responsibilities: Maintains a positive attitude; creates an atmosphere of friendliness and fun through flexibility and teamwork. Generates a friendly atmosphere by encouraging employees to greet and speak to customers; providing prompt, courteous, and efficient service to customers and sets a good example. Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store. Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee's designated department or elsewhere in the store. Makes an effort to learn customers' names and to address them by name whenever possible. Assists customers by: (examples include) escorting them to the products they're looking for securing products that are out of reach loading or unloading heavy items making note of and passing along customer suggestions or requests performing other tasks in every way possible to enhance the shopping experience. Answers the telephone promptly and provides friendly, helpful service to customers who call. Performs as a leader and role model and maintains positive employee relations. Plans, prepares, and adjusts work schedules and assigns employees to specific duties and follows up to ensure duties are properly completed in a timely manner. Supervises and coordinates activities of employees in all areas of the store (in Department Managers absence) or performs the work necessary at all job levels. Learns to formulate pricing philosophies or merchandise, following guidelines established by the Store Director. Ensures proper customer service throughout the store and addresses specific customer issues. Evaluates employee performance to recommend personnel actions in their respective area such as promotion, transfer, or dismissal. Trains and enforces safety procedures to provide a safe and healthy work environment for employees and customers and fills out customer accident forms. Works safely to prevent on-the-job injuries, fills out first report of injury, and assigns light duty as necessary. Compiles, stores, retrieves, and understands managerial data (i.e. sales, inventory reports, ad and display projections/actuals, etc.) Orders merchandise (new product, promotional, seasonal, or to replenish merchandise on hand), verifies delivery of merchandise, ensures quality, compares record with merchandise ordered, and reports discrepancies. Trains workers in store policies, department procedures, and job duties. Ensures compliance of employees with established policy/law, security, sales, and record keeping procedures and practices. Determines location of ad and promotional displays, ensures product quality and quantities to meet customer and store demands and profitability. Confers with employees and assists in solving problems affecting job performance and of established policies and procedures. Explains store services to potential personal and business account customers to generate additional business for the store. Understands the basics of store accounting. Maintains strict adherence to department and company guidelines related to personal hygiene and dress. Adheres to company policies and individual store guidelines. Reports to work when scheduled and on time. Secondary Duties and Responsibilities: Determines the motivational needs of employees and provides the appropriate environment. Stays current with market trends and information (i.e.; competition, new products, equipment, merchandising techniques). Provides continuous education for existing store employees regarding new and updated company and store policies, procedures, and job duties. Sells merchandise to company employees, customers or issues merchandise upon requisition by authorized personnel (inter-store transfers). Handles cash registers. Recommends cost reduction programs. Reviews personnel records to ensure completeness, accuracy, and timeliness and understands the basics of the payroll system. Recommends additions, deletions and shelf allocation of merchandise to be sold in any department. Assists in other areas of store as needed. Performs other job related duties and special projects as required. Knowledge, Skills, Abilities and Worker Characteristics: Must have the ability to solve practical problems; variety of variables with limited standardization; interpret instructions. Ability to do arithmetic calculations involving fractions, decimals, and percentages. Possess the ability to interview to obtain basic information; guide people to provide basic direction; follow technical manuals and have increased contact with people. Education and Experience: High School or equivalent experience. Two years or more of similar or related work experience preferred. Supervisory Responsibilities (Direct Reports): Instructing, assigning work, reviewing work, planning the work of others, maintaining standards, allocating personnel, and coordinating the activities of others. Selects new employees and acts on employee problems. Has the authority to recommend employee transfers, promotions, discipline, discharge, and salary adjustments. Physical Requirements: Must be able to physically perform medium work: exerting up to 50 pounds of force occasionally and 20 pounds of force frequently, and 10 pounds of force constantly to move objects. Visual requirements include vision from less than 20 inches to more than 20 feet with or without correction, depth perception, color vision, and field of vision. Must be able to perform the following physical activities: Climbing, balancing, stooping, kneeling, reaching, standing, walking, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions. Working Conditions: This position is exposed to dust, noise, and temperature extremes. There are possible equipment movement hazards; electrical shock, and exposure to chemicals and solvents. This is a fast paced work environment. Equipment Used to Perform Job: Pallet jack, box cutter, cash registers, knives, trash compactor, cardboard baler, fork lift, computer, calculator, telephone, FAX machine, two wheeler, register computer, ordering machine, use of limited power equipment, delivery vehicle, Western Union, Hunting/Fishing license computer, and money order machine. Financial Responsibility: Authorized to purchase merchandise and supplies and order repairs on equipment. Contacts: Has daily contact with customers, employees, suppliers/vendors, and the general public. Occasional contact with federal or state regulatory agencies regarding inspections. Confidentiality: Has access to confidential information which may include pricing, sales reports, profit and loss reports, and wages. Join our team
    $44k-73k yearly est. Auto-Apply 12d ago
  • Box Office Supervisor | Part-Time | Xtream Arena and GreenState Family Fieldhouse

    Oak View Group 3.9company rating

    Service supervisor job in Coralville, IA

    Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Overview The Box Office Supervisor will assist the Box Office Manager with event day operations and day-to-day operations of the box office. Box Office Supervisor directly oversees ticket sellers in the box office. Also, supervises ticket sales for the Arena events during event time and assumes the role of Ticket Office Manager in the absence of the Manager. Duties may include management functions, such as organization, accounting, customer service, maintaining equipment, operating computerized ticketing systems, preparing reports, in addition to supervisory duties and other duties as assigned. This role pays an hourly rate of $18.00 Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching This position will remain open until November 21, 2025. Responsibilities Responsible for the daily auditing, recording and preparation of the deposit of monies received at the Ticket Office, preparation of event statements and settlements. Oversee the event and/or weekend work assignments of all ticket sellers. Train and oversee ticket sellers including explanation of rules and policies, as well as assigning and monitoring work of box office staff. Participates in ticket sales either at the “window” or on the phone, and parking sales as demand necessitates. Provide professional customer service to patrons and clients. Monitor inventory and notify manager of the need to order supplies, materials, or equipment. Assist the Box Office Manager in event and/or weekend activities, including submitting information to Paciolan, pulling tickets for event promoters and the event manager, generating daily reports, auditing all monies received and other various tasks as needed. Assist box office manager in building all facets of events in the Paciolan ticketing system. Responsible for cash handling and box office controls. Process financial reconciliation such as daily reports, event statements and monthly reports. Perform additional related duties and responsibilities as required. Availability for weekend and evening work required. Qualifications Minimum of two years in a customer service-oriented job and minimum of one year in a supervisory position supervising 5 or more people in completing tasks of routine to complex natures. Relevant education can substitute for experience. Strong problem-solving skills Preferred experience with ticketing systems and working in live events. Strong oral and written communication skills required. Experience handling money and cash management controls Work in a fast-paced environment and able to multitask Ability to work evenings and weekends as required Strong customer service skills Team player Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
    $18 hourly Auto-Apply 60d+ ago
  • Assistant Supervisor

    Polo Custom Products 4.0company rating

    Service supervisor job in Monticello, IA

    Supports all aspects of the Supervisors and production to help reach goals of quality and efficiency. Works in corporation with all departments and teams to operate equipment and produce quality products. ESSENTIAL FUNCTIONS (Primary accountability for specific functions and results) 1. Serves as a positive role model consistent with Polo's corporate culture at all times. 2. Assists with monitoring daily work schedules to meet established customer delivery. 3. Provides feedback for new associates and annual reviews. 4. Responsible for all processes, equipment, employees, safety, paperwork, housekeeping of the area and meeting production quality and quantity. 5. Conducts team meetings as needed, to review safety, quality and operational or management concerns. 6. Prepares, reviews, and completes job packets. 7. Handles the set-up of lines and provides production technicians with appropriate shop aids. 8. Works with supervisors and management to resolve any production issues. 9. Provides accurate information to supervisors, managers, and any applicable production technicians. 10. Able to identify and manage a nonconforming finished good. 11. Stays up to date with QA manual. Insures continued level of quality according to first article, and quarantines questionable parts for review. 12. Assist in documenting training records for new and existing associates for the Training Administrator. 13. Provides positive attitude for team environment. 14. Produces quality products on time. 15. Interacts well with others and is a strong team player. 16. Ability to sign off on pre-production samples for associates. 17. Ensures that team members are aware of and are following all established policies, rules, regulations, and procedures. 18. Ensures that all necessary information is filled out correctly and sign offs are completed on BOMS. 19. Monitor new and existing associates' progress and make recommendations on how to build the product more efficiently while maintaining quality. 20. Responsible for all process, equipment, associate safety, and housekeeping of the area meeting production quality and quantity on the shift. 21. Responsible for line clearance and supplying the production line with the correctly labeled materials supplied from the warehouse and/or a different department, if applicable. 22. Handles returns to the warehouse and rejected material from the production line prior to job completion. ADDITIONAL RESPONSIBILITIES (Not essential & could be performed by others, if necessary) 1. Other duties as assigned. 2. Works with PD on samples and provides input on masters, orders of operations and machinery. 3. Works with QC and PD on quality expectations and tolerances. 4. Assists with product layout and material flow once in production. 5. Trains and works with associates, Production Manager and Engineering on new product until flow, quality and max production is acceptable. 6. Works/trains in other areas/departments as business dictates. 7. Ability to flex schedule when required. DIMENSIONS OF AUTHORITY Positions that report to this position: Production Technicians Limits of authority to change subordinates' salaries, job assignments, operating policies, etc.: N/A Limits of capital expenditure authority: N/A POSITION REQUIREMENTS To perform at a proficient level and to be fully qualified, a person would be expected to have: Education: (minimum required) High school diploma or equivalent preferred. Experience: (minimum required) One (1) to two (2) years production/supervision preferred. Licenses/Certifications: (minimum required) N/A Knowledge/Skills/Abilities (minimum required): 1. Strong leadership, self-motivation and leadership skills. 2. Organized, responsible, punctual and self-disciplined. 3. Ability to work in a fast-paced environment. 4. Knowledge of QA manual. 5. Ability to handle conflicts appropriately and notifying the supervisor and management. 6. Always maintains a professional appearance and a professional demeanor. 7. Works with Engineering on samples and provides feedback on masters, orders of operation and machinery. 8. Ability to provide good oral and written communication. 9. Ability to prioritize work, meet deadlines, and perform accurately. 10. Ability to move successfully from one task to another. 11. Able to maintain confidentiality of sensitive information. 12. Knowledge of math and reading skills. 13. Knowledge of safety procedures. 14. Knowledge of hand tools, machine functions, and test gauges in their department. 15. Ability to recognize when problems arise and provide ideas for continuous improvement. 16. Able to read BOM and job packets correctly. 17. Ability to use measuring devices to assure product conformance. 18. Ability to meet and exceed labor standards. 19. Ability to recognize raw material problems. 20. Dexterity in using hand tools. Physical Requirements: 1. Close visual work on computer for extended periods of time. 2. Ability to read, write and communicate 50% of the time via telephone, e-mail or in person to internal and external customers. 3. Frequently moves about the production floor and facility walking, bending, stooping, standing, sitting, and reaching. 4. Able to remain in a stationary position standing and sitting 50% of the time. 5. Occasionally lifts and carries objects about the facility up to 35 lbs. with proper equipment. Work Environment: 1. Exposed to shop elements such as noise, odors, and fumes. Limitations and Disclaimer The above is meant to describe the general nature and level of working being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. All job requirements are subject to possible modifications to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees. This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform other job-related duties requested by their supervisor in compliance with Federal and State Laws. Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the employee must possess the abilities or aptitudes to perform each duty proficiently. Continued employment remains on an “at-will” basis. Monday-Thursday, 6:00 AM to 4:00 PM, with overtime on Fridays as needed. 40 Hours Per Week
    $31k-41k yearly est. Auto-Apply 42d ago
  • Patron Services Manager

    City of Marion, Ia 3.3company rating

    Service supervisor job in Marion, IA

    Posting open until filled. JOB INFORMATION Department: Marion Public Library Bargaining Unit: Non-Bargaining Library Director Pay Grade: NB Pay Scale FLSA Classification: Exempt This is a supervisory professional position at the Marion Public Library. The Manager is responsible for a core function of the library under the direction and supervision of the Library Director. The Manager assists the library's diverse patron population, both in person and through designing, managing, and facilitating specialized library functions. Additional personnel management is essential in this role. Supporting and guiding patron accounts staff & volunteers to accomplish the organization's mission, and working to ensure staff have the resources and training needed to deliver quality service. The employee serves as a member of the leadership team that develops and facilitates library policies, service programs, and collections; participates in visioning, strategic planning, problem solving, marketing and outreach activities, and space utilization planning. ESSENTIAL JOB DUTIES & RESPONSIBILITIES Customer Experience * Actively assess customer experience at the Circulation Desk; identify areas for improvement; design and implement strategies to enhance onsite and remote use of library services and resources * Solicit and respond to customer feedback related to customer service and library experience Account Services * Plan, coordinate and manage circulation and access services, including application of policies and procedures, public relations, informal readers'/viewers'/listeners' advisory functions, and collection of fines and other payments * Manage self-check station actives and equipment * Develop and maintain procedures for circulation and customer record access functions, including reserves, overdue materials, and library card applications with an emphasis on exceptional customer experience * Mediate and resolve customer disputes, complaints, and inquiries related to circulation policies and procedures * Prepare circulation and holdings reports monthly and annually, or as needed * Manage library volunteer program and supervises volunteers * Serve as library liaison to Unique Collection Agency * Liaise with access services and circulation departments at other Metro Library Network libraries Other Responsibilities * Oversee creation and maintenance of master and daily schedule for Circulation Desk and classification of volunteers * Hire, train, supervise, and evaluate Circulation staff and volunteers * Conduct library tours * Attend and participate in library staff meetings and training sessions * Participate in professional organizations and continuing education activities * Work at public service desks regularly * Supervise the library when the Library Director and the Deputy Library Director are not present Daily work may include some clerical and paraprofessional tasks including but not limited to general circulation duties and minor maintenance ESSENTIAL JOB KNOWLEDGE AND SKILLS * Knowledge of the principles and practices of library science; demonstrated ability to apply knowledge of professional practices to library service, including but not limited to programming, reference service, collection development, and organization of information * Knowledge of library of service, circulation, and account services best practices * Knowledge of best privacy practices * Knowledge of management of integrated online library systems (shared catalog and circulation functions) * Awareness of readers' viewers'/ listeners' advisory practices * Awareness of trends and developments in information storage and access technologies and practices * Familiarity with web-based library services and applications and ability to apply this knowledge to provide services * Ability to supervise and train a large staff of part- and full-time employees * Ability to communicate clearly and concisely, both orally and in writing * Ability to calculate statistics and perform quantitative analysis of services * Ability to work with minimum supervision * Ability to represent the library to the public and profession * Ability to work collaboratively * Ability to act with political savvy * Ability to identify potential community partners and develop and maintain relationships as appropriate REQUIRED EXPERIENCE, EDUCATION AND/OR CERTIFICATIONS * MLS Degree from an American Library Associate accredited program is required. If an otherwise qualified candidate does not currently hold an MLS degree, the candidate must be able to obtain one prior to their third work anniversary. * 5-10 years' experience in providing customer service, circulation, and account services is preferred but not required and may substitute for by an MLS degree or its equivalent * Demonstrated project management experience required * A valid Iowa driver's license is required within 30 days of hire PHYSICAL REQUIREMENTS & WORKING CONDITIONS * Ability to sit, bend, stoop, reach, stand, push, pull as required * Physical agility, strength, and dexterity necessary for handling library materials up to 35 pounds * Dexterity to use basic technology equipment, including a keyboard, mouse, and touchpad * Interpersonal skills and cognitive flexibility to interface with a variety of internal and external customers in diverse, sometimes high-stress, situations * Executive functioning skills appropriate for a busy, fast-paced environment * Works in an office environment * May be required to work some overtime upon demand of workload * The Marion Public Library is a busy, customer focused library with a high level of use by patrons of all ages. Patrons have high expectations regarding the quality and efficiency of library service * Managers may be required to work one evening per week and in a Saturday-Sunday rotation. They regularly work with and have access to patron records that are confidential according to the Code of Iowa. POTENTIAL BACKGROUND CHECKS INCLUDE: Sex Offender Registry Criminal Background Check Drug Screening Driving Record Pre-Employment Physical This City of Marion is an equal opportunity employer. We value and celebrate diversity. Employment is decided based on qualifications, merit and business need.
    $46k-61k yearly est. 60d+ ago
  • Supervisor, Central Sterilizing Services (2nd Shift)

    Uiowa

    Service supervisor job in Iowa City, IA

    Central Sterilizing Services is seeking a full-time Supervisor. This position provides a specialized level of technical service relative to the processing of instruments for the Main OR and UI Health Care clinics. This includes responsibility for staff education, equipment maintenance, and supplies. The supervisor collaborates with clinical and non-clinical staff in order to insure safe and effective patient care as it relates to sterile processing. This position provides staff monitoring, guidance, coaching, and counseling to assure the best in patient outcomes are achieved. The schedule for this position will be Monday-Friday, 3:00 p.m. to 11:30 p.m. This position will primarily be located in Integrated Services Center in Coralville but will need to be available to flex to the university campus in Iowa City. Responsibilities: Provide Specialty Clinical/Technical Service Provide specialized level of clinical/technical expertise in the reprocessing of instruments - including cleaning, inspecting, disinfecting, and sterilizing. Identify training gaps and proactively assess educational needs. Maintain and update equipment and supplies used in instrument reprocessing. Performs all duties performed by the Central Service technicians as needed. Provide Education Provide health education and feedback to individual staff members relative to department operations. Monitor the effectiveness of training methods to a variety of audiences such as technicians, clinicians, and administrators. Collaborate/Communicate with Health Care Team Collaborate with others on the health care team related to clinical/technical specification to assure a common goal of safe and effective delivery of care. Communication to a variety of audiences through data. Compliance with Internal Policies and External Regulations for Safe and Effective Care Delivery and Health Profession Education Knowledge and compliance to regulations and standards such as OSHA, EPA, FDA, DOT, AAMI, AORN, etc. Knowledge and compliance to accreditation agencies such as The Joint Commission. Identify and communicate variances and create action plans to address them. Assists to ensure staff are compliant with policies, procedures, and regulations. Human Resources Management Supervises technical activities of technician staff in UI Health Care Central Sterilizing Services. Participates in the hiring of staff and students, including candidate evaluation, interviewing, and onboarding. Assign work and monitor workflow to promote depth of competency and prevention of repetitive injury. Guide, coach and develop staff through performance management (evaluative feedback counseling) to assure outcomes are achieved. Supports management during HR procedures and communicate any issues to HR and CSS leadership. Pay Level: 4A Professional and Scientific Pay Structures | University Human Resources - The University of Iowa (uiowa.edu) Required Qualifications: Bachelor's degree in business administration, management, nursing, or related field: or an equivalent combination of education and experience in Central Sterilizing Proficient in computer software applications such as Word, Outlook, and Excel Excellent written and verbal communication skills A minimum of 2 years related quality or technical experience Previous supervisory experience Must Possess and maintain certification through a nationally recognized central sterilizing service training program such as IAHSCMM (International Association of Healthcare Central Service Materiel Management) or CBSPD (The Certification Board for Sterile Processing and Distribution) Desired Qualifications: Familiarity with UI Health Care supervisory functions such as ELMS and performance reviews Experience managing in a union environment Experience in a medical field that includes a sterile processing component Position and Application details: In order to be considered for an interview, applicants must upload the following documents and mark them as a "Relevant File" to the submission: Resume Job openings are posted for a minimum of 14 calendar days. This job may be removed from posting and filled any time after the minimum posting period has ended. Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check. This position is not eligible for University sponsorship for employment authorization. Please contact ************************ with any questions. Additional Information Compensation Contact Information
    $35k-56k yearly est. Easy Apply 27d ago
  • Recovery Support Supervisor

    Area Substance Abuse Council 3.7company rating

    Service supervisor job in Cedar Rapids, IA

    Full-time Description Area Substance Abuse Council (ASAC) is seeking a full-time Supervisor for our men's residential treatment center in Cedar Rapids. In this role you will supervise, train and guide the Recovery Support Staff and Recovery Support Leads and work in partnership with our clinical team to deliver excellent patient care for adult men seeking treatment for substance use disorder and problem gambling. This role starts at $60,000 per year. as the Recovery Support Staff Supervisor you will: Oversee the Recovery Support Staff team, interview and select candidates, provide training for new hires, coordinate team meetings with staff, and complete routine performance management processes. Supervise medication control procedures, schedule exams and organize transportation for patients, and monitor all drug screen procedures within the program. Work cooperatively with clinical and recovery staff members to ensure all patient information is documented and communicated to the appropriate teams. Monitor patient bedrooms, lounges and laundry rooms for cleanliness, safety and compliance with licensure standards. Create the staff schedule to ensure coverage needs are met 24 hours a day, 7 days a week, maintain on-call schedule for sick, vacation and holiday replacements and acts as a staff back-up for staff illness, vacations, or at any other time when appropriate coverage is not available to handle the immediate need. Maintain strict confidentiality, in accordance with HIPAA and 42CFR. Requirements Preferred candidates will have two years of management experience in a treatment center or health related setting. This position requires a valid driver's license and the ability to pass an extensive background check Salary and Benefits ASAC offers competitive compensation, this role starts at $60,000 per year with additional compensation for candidates with extensive experience. ASAC offers full-time employees a comprehensive benefit package including, Health and Dental, FSA, company paid Life/AD&D/Short and Long Term Disability, Voluntary Life Insurance, Employee Assistance Program (EAP), Paid Holidays, a 403(b) Retirement plan with a match and generous Vacation, Personal Time and Sick Leave Plans. Area Substance Abuse Council (ASAC) offers meaningful, rewarding work that changes lives and communities. If you are looking for a place where you can be passionate about what you do and and have the opportunity to grow and advance your career, join the ASAC team! ASAC is an equal opportunity employer.
    $60k yearly 60d+ ago
  • Box Office Supervisor | Part-Time | Xtream Arena and GreenState Family Fieldhouse

    Oak View Group 3.9company rating

    Service supervisor job in Coralville, IA

    Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Position Summary The Box Office Supervisor will assist the Box Office Manager with event day operations and day-to-day operations of the box office. Box Office Supervisor directly oversees ticket sellers in the box office. Also, supervises ticket sales for the Arena events during event time and assumes the role of Ticket Office Manager in the absence of the Manager. Duties may include management functions, such as organization, accounting, customer service, maintaining equipment, operating computerized ticketing systems, preparing reports, in addition to supervisory duties and other duties as assigned. This role pays an hourly rate of $18.00 Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching This position will remain open until November 21, 2025. About the Venue The 5,100 fixed seat Xtream Arena (6,600 concert capacity) serves as host home for University of Iowa Volleyball and the Iowa Heartlanders ECHL hockey tenant. About GreenState Family Fieldhouse With direct connectivity to the 30,000 sq. ft 5-court fieldhouse, the facility immediately enables this community to become a signature attractor of both amateur and professional sporting events. Responsibilities Responsible for the daily auditing, recording and preparation of the deposit of monies received at the Ticket Office, preparation of event statements and settlements. Oversee the event and/or weekend work assignments of all ticket sellers. Train and oversee ticket sellers including explanation of rules and policies, as well as assigning and monitoring work of box office staff. Participates in ticket sales either at the “window” or on the phone, and parking sales as demand necessitates. Provide professional customer service to patrons and clients. Monitor inventory and notify manager of the need to order supplies, materials, or equipment. Assist the Box Office Manager in event and/or weekend activities, including submitting information to Paciolan, pulling tickets for event promoters and the event manager, generating daily reports, auditing all monies received and other various tasks as needed. Assist box office manager in building all facets of events in the Paciolan ticketing system. Responsible for cash handling and box office controls. Process financial reconciliation such as daily reports, event statements and monthly reports. Perform additional related duties and responsibilities as required. Availability for weekend and evening work required. Qualifications Minimum of two years in a customer service-oriented job and minimum of one year in a supervisory position supervising 5 or more people in completing tasks of routine to complex natures. Relevant education can substitute for experience. Strong problem-solving skills Preferred experience with ticketing systems and working in live events. Strong oral and written communication skills required. Experience handling money and cash management controls Work in a fast-paced environment and able to multitask Ability to work evenings and weekends as required Strong customer service skills Team player Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
    $18 hourly Auto-Apply 60d+ ago

Learn more about service supervisor jobs

How much does a service supervisor earn in Cedar Rapids, IA?

The average service supervisor in Cedar Rapids, IA earns between $29,000 and $69,000 annually. This compares to the national average service supervisor range of $34,000 to $80,000.

Average service supervisor salary in Cedar Rapids, IA

$45,000

What are the biggest employers of Service Supervisors in Cedar Rapids, IA?

The biggest employers of Service Supervisors in Cedar Rapids, IA are:
  1. UnityPoint Health
  2. Grainger
  3. Barrel
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