Service supervisor jobs in Cedar Rapids, IA - 152 jobs
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Customer Service Manager
International Paper Company 4.5
Service supervisor job in Cedar Rapids, IA
Pay Rate: $69,500 - $92,600 Multiple factors, including Individual experience, skills and abilities will determine where an employee is ultimately placed in the pay range. Variable pay may provide additional opportunities for financial awards. This job is eligible to participate in IP's annual incentive plan.
Category/Shift:
Salaried Full-Time
The Job You Will Perform:
* Responsible for providing overall direction and leadership to the customer support team. Improve efficiency, profitability, and customer satisfaction by implementing service and operations strategies. In addition to business improvement, provide team members with challenging work and developmental objectives, and will share both responsibility and accountability in the attainment of organizational goals.
* Act as a front line decision maker, managing major and significant customer accounts, some having enterprise agreements.
* Provide significant process and/or product expertise, and be a subject matter expert resource for other team members.
* Receipt and processing of requests for price quotations, purchase orders, order changes, adjustments, and cancellations.
The Skills You Will Bring:
* High school diploma or GED
* Preferred Bachelor's degree in a related field or related experience and/or training; or equivalent combination of education and experience.
* Preferred experience working in a manufacturing environment
* Preferred computer data-entry experience
* Eight or more years of customer relations experience in the Corrugated Box Industry
* Builds Effective Teams
* Collaborates
* Customer focus
* Decision quality
* Directs Work
* Drives Engagement
* Ensures Accountability
* Manages conflict
The Benefits You Will Enjoy:
International Paper offers a benefits package that includes health, welfare and retirement plans including Medical, Dental, Life insurance, Flexible Spending Accounts, Short-term and Long-term Disability, 401(k), Company-funded retirement contributions, Paid Time Off, Education & Development (including Tuition Reimbursement), Student Loan Repayment Assistance, and Voluntary Benefits including insurance for home, auto, vision and pets.
$69.5k-92.6k yearly Auto-Apply 14d ago
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2nd Shift Direct Care Human Services Lead
To The Rescue
Service supervisor job in Cedar Rapids, IA
Human Services Lead **$1000 Sign-On Bonus**- Iowa
Do you have experience providing direct care services to individuals with disabilities and are looking to take the next step in your career? To The Rescue is currently seeking qualified individuals to manage all aspects related to the ongoing implementation of the Human Service Program as our Human Service Lead.
Why You Want to Work for TTR!
Paid training
PTO
Paid CPR training
Referral bonus
401K eligibility after 6 months of employment
Flexible unpaid time off
Educational assistance
Medical, vision and dental for all FT staff
Flex Spending account
Voluntary benefits (short-term disability, accident insurance and cancer insurance)
As a Housing Lead you are working alongside staff members to support and assist the members, completing documentation accurately and timely, participating in on-call rotation, and filling in direct care hours as needed to ensure coverage. You will also provide weekly progress updates on each member, help develop goals for members, create monthly staffing schedules, review payroll for accuracy, and participate in a variety of other tasks and duties as assigned.
Work Hours
Hours are varied depending on the needs of the organization. This may include, but is not limited to days, nights, weekends, and holidays. This position participates in an on-call rotation.
IND-IA
#IND1C
Location: Cedar Rapids, IA - Marion, IA - Hiawatha, IA
To The Rescue is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, status as a qualified individual with a disability, or status as a protected veteran.
$38k-78k yearly est. Auto-Apply 18d ago
Service Lead
Lolli & Pops 4.5
Service supervisor job in Coralville, IA
As a part-time Service Lead, you are a keyholder and member of the leadership team. Our management team leaders are passionate, adaptable go-getters who care deeply about their team and their community. They ensure that every guest who enters our store has a positive and inspiring experience. Here are some of the things that you'll do each day:
Help drive store-level financial and operational results by monitoring the stores key performance indicator (KPI) targets and taking appropriate action to achieve store targets
Keep your team focused on guest engagement, sampling and sharing product knowledge
Maximize the overall performance of the team through product knowledge education, coaching selling skills and leading by example
Assist in training, developing and motivating team members
Assist the Store Manager with paperwork, ordering, inventory management
Maintain visual and merchandising standards and ensure store cleanliness
Ensure that all policies, procedures and operational directives are enforced consistently and effectively by all team members
Be a champion of Lolli & Pops inside and outside of the store
Must be able to lift up to 25 pounds
While there is no single recipe for an excellent Service Lead, the following are qualities and experiences we recognize as contributing to the success of our best management teams:
Exceptional interpersonal skills:
you are energized by working with people, both guests and your team
A passion for meticulous quality:
you understand that strong organization creates a highly efficient team
A bias towards action:
you have the ability to lift and mobilize medium to large items up to 75 lbs. using appropriate safety techniques and do not hesitate to roll up your sleeves and do what it takes to get the job done
The desire to be coached and mentored:
you see potential in yourself and enjoy growing that potential
An eye for detail:
you know that the little things, be it cleanliness, the extra touch or a few decimals can make all the difference
The desire to problem solve:
you like finding problems and fixing them
The ability to multitask:
you can prioritize and execute at many different tasks each day
A positive attitude and fun-loving spirit:
you are an optimist who freely embraces your inner child and enjoys having fun while you work
Flexible availability
: you want to work at our busiest times, and flex your availability to meet the needs of the business
Our Company values are important to us! We are:
Guest-icated our guests are at the heart of everything we do
Collaborative we are a joyful mix of unique individuals working together
Agile we are flexible and open to change in order to be the best we can be
Authentic we honor what's real and authentic and give feedback from the heart
Betterment we have a never ending drive to continuously improve
We can't wait to meet you!
Lolli
&
Pops
is an equal opportunity employer and values diversity at our company
. We do not discriminate on the basis of race, religion, color, national origin, ancestry, citizenship, gender, gender identity, sexual orientation, age, marital status, military/veteran status, or disability status. Lolli & Pops is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. We will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law.
$28k-48k yearly est. 60d+ ago
Supervisor, Central Sterilizing Services (2nd Shift)
Uiowa
Service supervisor job in Iowa City, IA
Central Sterilizing Services is seeking a full-time Supervisor. This position provides a specialized level of technical service relative to the processing of instruments for the Main OR and UI Health Care clinics. This includes responsibility for staff education, equipment maintenance, and supplies. The supervisor collaborates with clinical and non-clinical staff in order to insure safe and effective patient care as it relates to sterile processing. This position provides staff monitoring, guidance, coaching, and counseling to assure the best in patient outcomes are achieved.
The schedule for this position will be Monday-Friday, 3:00 p.m. to 11:30 p.m. This position will primarily be located in Integrated Services Center in Coralville but will need to be available to flex to the university campus in Iowa City.
Responsibilities:
Provide Specialty Clinical/Technical Service
Provide specialized level of clinical/technical expertise in the reprocessing of instruments - including cleaning, inspecting, disinfecting, and sterilizing.
Identify training gaps and proactively assess educational needs.
Maintain and update equipment and supplies used in instrument reprocessing.
Performs all duties performed by the Central Service technicians as needed.
Provide Education
Provide health education and feedback to individual staff members relative to department operations.
Monitor the effectiveness of training methods to a variety of audiences such as technicians, clinicians, and administrators.
Collaborate/Communicate with Health Care Team
Collaborate with others on the health care team related to clinical/technical specification to assure a common goal of safe and effective delivery of care.
Communication to a variety of audiences through data.
Compliance with Internal Policies and External Regulations for Safe and Effective Care Delivery and Health Profession Education
Knowledge and compliance to regulations and standards such as OSHA, EPA, FDA, DOT, AAMI, AORN, etc.
Knowledge and compliance to accreditation agencies such as The Joint Commission.
Identify and communicate variances and create action plans to address them.
Assists to ensure staff are compliant with policies, procedures, and regulations.
Human Resources Management
Supervises technical activities of technician staff in UI Health Care Central Sterilizing Services.
Participates in the hiring of staff and students, including candidate evaluation, interviewing, and onboarding.
Assign work and monitor workflow to promote depth of competency and prevention of repetitive injury.
Guide, coach and develop staff through performance management (evaluative feedback counseling) to assure outcomes are achieved.
Supports management during HR procedures and communicate any issues to HR and CSS leadership.
Pay Level: 4A
Professional and Scientific Pay Structures | University Human Resources - The University of Iowa (uiowa.edu)
Required Qualifications:
Bachelor's degree in business administration, management, nursing, or related field: or an equivalent combination of education and experience in Central Sterilizing
Proficient in computer software applications such as Word, Outlook, and Excel
Excellent written and verbal communication skills
A minimum of 2 years related quality or technical experience
Previous supervisory experience
Must Possess and maintain certification through a nationally recognized central sterilizing service training program such as IAHSCMM (International Association of Healthcare Central Service Materiel Management) or CBSPD (The Certification Board for Sterile Processing and Distribution)
Possession of an appropriate driver's license to meet fleet safety standards.
Desired Qualifications:
Familiarity with UI Health Care supervisory functions such as ELMS and performance reviews
Experience managing in a union environment
Experience in a medical field that includes a sterile processing component
Position and Application details:
In order to be considered for an interview, applicants must upload the following documents and mark them as a "Relevant File" to the submission:
Resume
Job openings are posted for a minimum of 14 calendar days. This job may be removed from posting and filled any time after the minimum posting period has ended. Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check. This position is not eligible for University sponsorship for employment authorization. Please contact ************************ with any questions.
Additional Information Compensation Contact Information
$35k-56k yearly est. Easy Apply 60d+ ago
FOH Service Supervisor
Barrel House 4.0
Service supervisor job in Marion, IA
The Front of House (FOH) ServiceSupervisor is a team leader and is primarily responsible for overseeing employees and guiding the tempo of service throughout operations at Barrel House. A Supervisor position monitors team members' participation to ensure everyone has proper training and provides additional training if needed. Their duties include relaying information between their team and upper management, guiding their team through daily work activities or projects and monitoring employee performance to ensure maximum productivity.
Benefits & Perks:
Health Insurance (Medical, Dental, & Vision)
401k Match Retirement Plan
Employee Meal Discount Program
Company Overview:
At Barrel House, the foundation of any position is our We CARE Culture™. The Barrel House Team displays Commitment, Attentiveness, Respect, and Excellence in every decision they make; for both customers and fellow team members.
Core Responsibilities:
Managing the workflow of day-to-day operations for their employees by creating team objectives, assigning, and delegating tasks
Communicates with the general manager regarding all issues that happen on a shift. Create and distribute reports to update the company on the team's progress.
Responsible for quality leadership in the restaurant promoting positive employee morale. Leads by example.
Motivate and encourage team members to recognize and embody the Barrel House We CARE Culture.
Ensures Barrel House Steps of Service, service standards are being met.
Determine the completion timeline and monitor progress to keep the project on track and on schedule. Develop a strategy that the team members can use to better reach
goals.
Responsible for training and implementing roll-out specials to all FOH team members.
Manages FOH Service Staff and ensures checklist duties are complete.
Ensures bar standards are being followed & supervises or coordinates activities of bartending staff engaged in cocktail preparation.
Responsible for completing a liquor order and forwarding to the GM for review.
Backs up all FOH personnel as needed, including running orders to the guest's table.
Communicate clear instructions & delegates responsibilities to team members.
Ensures menu items are prepared properly by monitoring and overseeing Expediting role (Expo).
Delivers quality guest service and monitors the level of service throughout the restaurant.
Assisting in the development of strategies that the team members can use to better reach goals.
Assessing the work performance of their employees and identifying areas that need improvement
Ensuring that business goals, deadlines and performance standards are met
Training and onboarding new hires to make sure they understand their roles
Setting goals for workers and making sure they comply with the company's plans and vision
Recommend new employees to the human resources team based on an assessment of their performance
Reporting performance records and evaluations to HR and senior management
Adheres to Barrel House company standards, including personal hygiene and appearance.
Adheres to health and safety standards when handling food.
Qualifications:
Efficiently operate a Point Of Sale (POS) system, including Kitchen Display System (KDS).
Be able to work in a standing position for extended periods of time.
Be able to reach, bend, stoop, and frequently lift up to 50 pounds.
Must be able to reliably commute to on-site location.
Must be authorized to work in the United States.
Must be over the age of 18 years old.
Compensation: $15.00 - $18.00 per hour
We want people to become their best at Barrel House (BH), working with BH and being a part of BH. This includes teammates, guests, and our community. Our culture and atmosphere are at the core of how we do things.
At Barrel House we focus on SUCCESS & VALUES within Barrel House Culture. If your values and actions align with the Barrel House We CARE Culture, your potential within our organization is nearly limitless!
If you would like to be at your best and engage with us at a high level, this guide in its entirety may provide greater insight and value toward your growth within our organization. We recommend you read this so you know what to expect through your journey and experience with BH. The expectation is to learn how we communicate and make decisions, so that those working with us and alongside us will contribute, challenge, and grow toward the same goals.
We CARE Culture
C - Create a Positive Experience
A - Attention to Guest Needs
R - Respond Appropriately and Politely
E - Exceed Guest Expectations
$15-18 hourly Auto-Apply 60d+ ago
Inside Service Manager
Saige Partners LLC
Service supervisor job in Cedar Rapids, IA
We strive to be Your Future, Your Solution to accelerate your career!
The Inside Service Manager is responsible for delivering an exceptional customer experience and ensuring customer satisfaction goals are consistently met. This role serves as a key liaison between Sales, Service, Marketing, Engineering, and Manufacturing, supporting dealers, customers, and end users. The Inside Service Manager oversees inside service operations, technical support, and warranty functions while driving continuous improvement across service processes and systems.
Key ResponsibilitiesLeadership & Team Management
Lead all aspects of people management, including hiring, onboarding, training, performance management, coaching, discipline, and termination.
Ensure team members meet performance expectations while delivering timely, high-quality service to internal and external customers.
Establish, implement, and monitor short- and long-term goals for the inside service team.
Maintain strict confidentiality and professionalism at all times.
Demonstrate confidence and sound judgment when navigating complex situations, difficult conversations, and organizational change.
Service Strategy & Cross-Functional Collaboration
Partner closely with Sales and Service leadership to direct resource allocation and prioritize inside service activities.
Collaborate cross-functionally to ensure seamless customer interactions and alignment with customer service objectives.
Develop and implement new service offerings, training programs, documentation, and support tools.
Lead the development and integration of software platforms and tools utilized by Field Service and internal teams to enhance the overall customer experience.
Ensure departmental systems (including JDE, ADP, SolidWorks, and related tools) effectively support business needs.
Technical Support, Productivity & Process Improvement
Work with Sales, Engineering, Quality, and dealer networks to analyze, troubleshoot, and resolve product-related issues.
Provide input and feedback on new product development, enhancements, and ongoing maintenance requirements.
Identify and implement process improvements related to warranty administration, customer relations, and issue resolution.
Oversee and support the C-Tech training program.
Conduct root cause analysis and develop corrective action plans, including Service Bulletins or recall initiatives when required.
Manage and support projects involving technical support, sample coordination, prototyping, field testing, product validation, and intellectual property activities.
Engage with customer and dealer personnel to provide field insights that support product development, market strategy, and marketing communications.
Qualifications & Required Skills
Bachelor's degree in Business, Agricultural Systems Technology, Agricultural Business, Engineering, or a related field - or equivalent combination of education and 4-5 years of relevant experience.
Experience supporting or contributing to product development initiatives.
Strong understanding of end-user markets and industry dynamics.
Proficient computer skills and comfort working with multiple systems and software tools.
Excellent analytical, problem-solving, and decision-making abilities.
Demonstrated leadership skills with the ability to influence, motivate, and guide teams.
Extensive experience in supplier relationship management.
Strong understanding of customer needs, market requirements, and service expectations.
Ability to develop and execute sourcing strategies aligned with business objectives and market conditions.
Willingness to travel a minimum of six weeks per year.
Saige Partners, one of the fastest growing technology and talent companies in the Midwest, believes in people with a passion to help them succeed. We are in the business of helping professionals Build Careers, Not Jobs. Saige Partners believes employees are the most valuable asset to building a thriving and successful company culture. Contact us to learn more about the opportunity below or check out other opportunities at ***********************************
$44k-72k yearly est. 1d ago
Supervisor - Surgical Services
Waterloo 3.9
Service supervisor job in Waterloo, IA
Unit Managers are primarily responsible for overseeing day to day patient care, supervising, directing and developing nurse staff, and reporting to the Director of Nursing to ensure quality patient care within a long-term care center, skilled nursing facility or assisted living community. Unit Managers are required to be dependable and personable liaisons between residents and their families. Unit Managers are tasked with ensuring their unit complies with federal and state regulatory standards, and follows company policies and procedures.
This position requires unit specific experience. Please discuss the unit specific experience with a recruiter to validate your qualification of the position.
$32k-49k yearly est. 59d ago
Supervisor III - Operations
Us Tech Solutions 4.4
Service supervisor job in Waterloo, IA
**Supervisor - Operations** **Waterloo, IA** **24 months (can extend)** Details** : - Shift: 2nd Shift (2:30 pm to 11 pm) - Schedule: Monday afternoon through Friday evenings - Hours: Approximately 45 hours per week (overtime likely, some weekends/holidays)
- Location: Onsite from the first day
- Dress Code: Business casual
- Special Requirements: Safety shoes with internal metatarsal protection needed for the first day
**Job Description** :
We are seeking a dedicated and experienced Maintenance Supervisor to join our team. The ideal candidate will coordinate, schedule, and provide leadership to hourly wage employees on non-routine and self-directed tasks to meet safety, quality, delivery, and efficiency objectives. This position requires work primarily on the shop floor.
**Key Responsibilities** :
- Provide leadership to hourly employees
- Coordinate and schedule tasks to ensure safety and efficiency
- Meet quality and delivery objectives
- Spend 50% of the day on the shop floor
**Required Qualifications** :
- 1+ years of production/manufacturing supervisory experience
- 2-year technical degree or equivalent experience
- Comfortable leading hourly employees in a factory environment
- Proficient in MS Office (including Excel)
- Excellent communication and people management skills
- Experience in planning and estimating work
- Technical knowledge of mechanical, electrical, and tool and die
- Organized and detail-oriented
- Eligible for in-person interviews
**Preferred Qualifications** :
- SAP experience
**Additional Information** :
- Must be comfortable driving a Company-owned Gator on the shop floor after completing safety training
**About US Tech Solutions:**
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit *********************** .
US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
$49k-74k yearly est. 4d ago
Center Supervisor
Biolife 4.0
Service supervisor job in Waterloo, IA
By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge.
Job Description
Please take this virtual tour to get a sneak peek of one of our Plasma Donation Centers.
About the role:
Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. You will report to the Center Manager and oversee the general management of employees assigned to the production areas.
BioLife Plasma Services is a subsidiary of Takeda Pharmaceutical Company Ltd.
How you will contribute:
You will oversee employee performance and scheduling
You will lead Inventory Control efforts and lead in operational efforts
You will work with donors to resolve concerns
You will analyze opportunities specific to non-conforming events
You will perform all tasks for Medical History, Phlebotomy, and Sample Processing areas.
You will foster teamwork, communicate and resolve conflicts.
What you bring to Takeda:
High school diploma or equivalent
Cardiopulmonary Resuscitation (CPR) and AED certification
Frequent bending and reaching
Ability to walk and stand for entire shift, frequent lifting to 32 pounds and occasional lifting to 50 pounds
Fine motor coordination, depth perception, and ability to monitor equipment from a distance
Because of potential exposure to bloodborne pathogens, pro-longed glove wear is required
What Takeda can offer you:
Every day at Takeda, we feel good knowing that what we do helps improve the lives of patients with rare diseases. At BioLife, while you focus on our donors, we will support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program to include retirement benefits, medical/dental, family leave, disability insurance and more, all in a fast-paced, friendly environment.
More about us:
At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient-focused company that will inspire and empower you to grow through life-changing work.
Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to bring Better Health and a Brighter Future to people around the world.
BioLife Compensation and Benefits Summary
We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices.
For Location:
USA - IA - Waterloo
U.S. Hourly Wage Range:
$22.19 - $30.51
The estimated hourly wage range reflects an anticipated range for this position. The actual hourly wage offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. The actual hourly wage offered will be in accordance with state or local minimum wage requirements for the job location.
U.S. based employees may be eligible for short-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation.
EEO Statement
Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law.
Locations
USA - IA - Waterloo
Worker Type
Employee
Worker Sub-Type
Regular
Time Type
Full time
Job Exempt
No
$22.2-30.5 hourly 32d ago
Service Manager
Dave Wright Nissan Subaru
Service supervisor job in Hiawatha, IA
AWARDED 'BEST DEALERSHIPS TO WORK FOR' 12 TIMES!
FAMILY OWNED AND OPERATED!
OUR BUSINESS IS GROWING AT A RAPID RATE!
The Service Manager is a crucial position in the overall success of the service department. This person must have passion for serving. Serving both our customers and fellow employees. The Service Manager will provide guidance and training to our team of advisors and step in to assist guests whenever needed.
Dave Wright Nissan Subaru Core Values:
We Solve It
We Are All One Team
We Do What We Say
We Grow Or We Die
We Commit And Never Quit
Service Manager Requirements:
Hold staff accountable to our processes
Achieve above average Customer Service scores for the department
Provide training to service department personnel
Assist guests in a professional and courteous manner
Positive, upbeat energy
Excellent communicator
Excellent written and verbal skills
Confident, strong and engaging personality
Detail Oriented
Career Oriented
Valid driver's license
Service Manager Benefits:
Paid Vacation, PTO days and Holidays
Health, Life, Dental, and Vision Insurance
Company Contributed 401K
Additional Benefits Include:
Exciting company Christmas Party
3 National Holidays each month
Company golf outing
Appreciation for a job well done
Apply to our Service Manager position today!
$44k-72k yearly est. Auto-Apply 5d ago
Installation & Service Manager
Henderson Products 4.0
Service supervisor job in Manchester, IA
WHO WE ARE: Douglas Dynamics is North Americas premier manufacturer and up-fitter of work truck attachments and equipment. Our belief is that our employees and culture are just as important to the company as serving our customers. We place a high value on building a team and working environment where individuals can succeed professionally and personally. As a team member at Douglas Dynamics, you can expect to make a difference through your work, to have a direct impact on the achievement of a very meaningful mission to serve our customers, to advance your career, and to have room for fun and fulfillment in your daily life.
We would love to have you join our team, where we offer top notch benefits, multiple avenues for advancement and a great working environment.
HOW WE DO IT: Grow, Improve, and Engage is our focus as an organization to ensure we succeed by executing the right things. These are our Core Values and are How We Win in the marketplace. The Winning Behaviors are what each Douglas Dynamics employee does to support the success of our company. They are the expectations of all of us to help ensure we focus on winning as an organization the right way! Our Winning Behaviors are:
* Be Customer & Results Driven
* Anticipate the Possibilities
* Collaborate & Care
* Communicate Responsibly
* Develop Self & Others
* Get Better Every Day
HOW YOU WILL CONTRIBUTE:
We are looking for An Installation & Service Manager responsible for timely and accurate installation and delivery of product at the rate and specifications required by the customer on a regular basis. You will lead and manage the facilitys shop labor group efficiently. Your role is a continuous contact for customers regarding specifications, delivery, service parts & accessories. You will be able to accomplish this by:
* Leading employees in area of responsibility for proper fit-up of Henderson equipment, parts, and accessories to the truck chassis. Must understand customer needs and expectations, work to the specifications requested by customer, and ensure final product meets spec and customer preference and expectations.
* Supporting company safety rules, maintaining safe work area and equipment. Promptly resolving unsafe conditions and ensuring orderly housekeeping & shop cleanliness.
* Identifying, prioritizing, and executing continuous improvement opportunities based on DDMS principles of Safety, Quality, Delivery, and Cost (SQDC) measurements.
* Supporting needs of shop including equipment, tools, and machinery necessary for installation activities.
* Hiring and training of new hires while supporting company policies in assigned department.
* Maintaining consistency in application of company policies and practices for companys best interest.
* Supporting the accuracy of inventory, movement, and scrap reporting.
* Ensuring needs are met in terms of needed parts, components, solutions, etc. in the truck build process.
* Being a champion in communication with your team and the entire organization.
WHAT WE OFFER YOU:
* A fulfilling career with the ability to contribute to an Industry leader.
* A comprehensive suite of benefits
* Competitive salary commensurate with experience
* A generous 401k match.
* Profit sharing for all full-time employees
WHAT THIS ROLE NEEDS:
* Four-year degree related to Business, Management, Operations, or related degree preferred.
* Demonstrated leader with strong communication and interpersonal skills, a problem solver.
* Ability to improve processes and methods for cost-reduction, quality improvement and efficiency.
* Self-starter who can see around corners, organize multiple priorities, plan over a 30-day time span and prepare action plans to achieve results.
* Example setter for employees in character, attendance, work ethic, fairness, and consistency.
Our focus on integrity, teamwork, and high performance creates an ideal work environment for every one of our employees.
We offer competitive salaries, benefits, and opportunities for personal and professional growth. Discover our opportunities and come see all the ways you can do more at Douglas Dynamics.
As an Equal Opportunity Employer, Douglas Dynamics, LLC does not discriminate against qualified applicants in hiring based on race, color, sex, age, sexual orientation, gender identity, national origin, disability, or any other characteristic protected by law.
$46k-64k yearly est. 10d ago
Security Training and Support Supervisor
Job Listingsallied Universal
Service supervisor job in Middle Amana, IA
Allied Universal , North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.
Job Description
Pay Rate: $21.63 / hour paid WEEKLY!
Benefits include medical, dental, vision, 401k, and life insurance
MUST have a valid driver's license and 1+ years of Supervisor experience.
Allied Universal is hiring a Training and Support Supervisor (Hourly). The Training Support Supervisor is responsible for assisting in the development, coordination, and delivery of training programs across the organization. This role includes preparing materials, managing schedules, tracking training progress, and providing administrative support to ensure smooth operations. The Training Support Supervisor also troubleshoots technical issues, facilitates training sessions, and offers ongoing assistance to employees to enhance their learning experience. Strong communication, organization, and problem-solving skills are key components of this position, along with a focus on supporting employee growth and development.
RESPONSIBILITIES:
Assist in the development and preparation of training materials, including presentations, handouts, and online resources
Coordinate and schedule training sessions, ensuring all logistics are arranged and communicated to participants
Track employee training progress, attendance, and completion, maintaining accurate records and reports
Troubleshoot technical issues related to training platforms, software, and equipment, providing support during training sessions
Facilitate training sessions, ensuring a smooth and effective delivery of content to employees.
Provide administrative support to the training team, including organizing files, updating training records, and managing documentation
Respond to employee inquiries and provide guidance on training programs, resources, and scheduling
Collaborate with department leaders to identify training needs and assist in the implementation of training solutions
Evaluate the effectiveness of training programs through feedback and assessments, recommending improvements as necessary
Maintain a positive learning environment, offering continuous support to ensure employees' development and success
QUALIFICATIONS (MUST HAVE):
High school diploma or equivalent
Minimum of one (1) year of experience in security, training, or compliance management
Strong communication and interpersonal skills with the ability to effectively convey information and collaborate with employees and teams
Proficiency with training software and tools, including Learning Management Systems (LMS), and technical troubleshooting skills for training platforms
Strong organizational and time-management abilities, with attention to detail in managing training schedules, materials, and records
PREFERRED QUALIFICATIONS (NICE TO HAVE):
Prior classroom training/instruction experience
Learning program development experience
BENEFITS:
Health insurance and 401k plans for full-time positions
Schedules that fit with your personal life goals
Ongoing paid training programs and career growth opportunities
Employee discounts through our perks program to your favorite restaurants, entertainment venues and much more…
Closing
Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: ***********
If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: ***********/offices.
Requisition ID 2025-1504101
$21.6 hourly Auto-Apply 22d ago
Team Lead - Coralville, IA
Tidal Wave Auto Spa
Service supervisor job in Coralville, IA
Starting Pay Rate:
Hourly - Hourly Plan, 15.00 USD Hourly
Tidal Wave Auto Spa is one of the fastest growing car wash chains in the country and is a recognized leader in the industry with locations nationwide. Our wave of success began in 2004 in the small town of Thomaston, GA, which is where Tidal Wave Headquarters calls home. Tidal Wave Auto Spa is a national brand that is forecasted to grow at a rapid rate for years to come, so we are aggressively pursuing individuals with exceptional talent and leadership qualities. Our goal is to redefine the car wash industry with the latest technology, top-notch friendly service, and unwavering dedication to its employees!
Do you want to learn how to become the leader of a team? We can help you take the first step!
A Tidal Wave Team Leader assists with the responsibilities of the site's facility and its operations. Tidal Wave is a fast and fun, team-oriented environment, and our Team Leaders set the example by exceeding expectations and assisting the management team! Learn what it takes to run a car wash and have a great time doing it!
This position is a great way to get your foot in the door in one of the fastest growing industries in the country! Tidal Wave has immense professional development opportunities, and a great career path to management positions.
What We Will Provide:
Competitive pay with the opportunity to earn weekly commission.
Flexible scheduling that can work around any life dynamic. Part-time and Full-Time positions are available.
A tremendous opportunity for growth and development within Tidal Wave!
What Your Day Will Look Like:
Provide friendly & enthusiastic customer service.
Assist in opening and closing the facility.
Enroll customers in our Unlimited Car Wash Club.
Prep vehicles before they go through the tunnel.
Safely guide customers onto the tunnel conveyor.
Assist in regular maintenance of all equipment.
Maintain the facility, which includes landscape maintenance & pressure washing, etc.
What You Will Need:
Friendly, Responsible, and Reliable!
Ability to be on your feet for long hours at a time.
Willingness to work in all weather conditions.
Drug Screen and Background Check Required per state guidelines.
At least 18 years of age.
As a Tidal Wave Auto Spa Team Member, you will enjoy our Benefits Program to help secure your financial future and preserve your health and well-being, including:
PTO is based on the company's PTO policy.
Eligibility for health, dental, and vision coverage subject to 90 day waiting period.
Eligibility for 401(K), subject to plan terms.
Eligibility for benefits such as life insurance, short- and long-term disability, hospital indemnity, critical illness, and accidental, subject to 30 day waiting period.
Company-paid holidays.
**Must enroll in New Hire Benefits within 30 days of the date of hire for coverage to take effect.
The equal employment opportunity policy of Tidal Wave Auto Spa provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. Tidal Wave Auto Spa hires and promotes individuals solely on the basis of their qualifications for the job to be filled.
$34k-66k yearly est. Auto-Apply 18d ago
Team Lead (Full-Time)
Hvfollettlocation
Service supervisor job in Iowa City, IA
This position works closely with the Department Manager(s) or Store Manager to receive, price, and stock merchandise to meet the needs of the store's customers and drive sales and profits. Assist Team Members with completing the work within the store. Ensures all team members receive the appropriate training and education, including ongoing compliance training. Acts as leader on duty, responding to customer and team member concerns in the absence of the Store Manager, as well as opening and closing the store and ensuring all bookstore property and team members are safe and secure.
Follett Higher Education is a drug-free workplace environment.
Pay Range
$12.00-$24.33/hour
$12-24.3 hourly 3d ago
Lead Supervisor I
Tapestry, Inc. 4.7
Service supervisor job in Williamsburg, IA
Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last-for you to be yourself in. Coach is part of the Tapestry portfolio - a global house of brands committed to stretching what's possible.
A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive.
The Lead Supervisor role is an integral part of the store's overall success; modeling the behaviors needed to
directly impact all aspects of our Company's business: Sales and Operational Processes. This individual shows exemplary performance behaviors, not only with work performed, but by representing Coach at its highest standards. They serve as a true utilitarian player, possessing the ability to adapt to all roles within the store environment.
Sample of tasks required of role:
SALES:
Understands organizational objectives and makes decisions in partnership with the Store Manager(s) and Assistant Store Manager(s) that align with Company priorities and values
Endorses, models and develops team to deliver Coach's Selling and Service expectations
Enforces sales strategies, initiatives and growth across all categories
Works with Store Manager(s) and/or Assistant Store Manager(s) to flex store business strategies and personal selling techniques to contribute to overall store and financial results
Leverages floor supervisor assignment responsibilities to deliver strong metrics; remains results driven, including through team selling and selling to multiple customers
Productivity Management: holds sales team accountable for personal sales
Maximizes clienteling strategy in partnership with the Store Manager(s) and Assistant Store Manager(s); monitoring process over time to achieve business goals and objectives
Builds credibility and trust with team, as well with customers - serving as a personal fashion advisor to deliver business results
Creates positive impressions with store team and customers by bringing best self to work through business attire consistent with Coach's Guide to Style
Acts as a brand ambassador in the local market/mall to drive brand loyalty and business (i.e. charity events, local associations, mall initiatives)
Sensitive to customer and team needs and tailors approach by reading cues
Solution-oriented and forward thinking in resolving customer issues; partners with Store Manager(s) and/or District Manager as appropriate
Develops both self and individual product knowledge skills and remains aware of current collections
Understands the positive sales impact staffing has on the business and recruits accordingly
Coaches, develops and motivates the team on a daily, weekly and monthly basis to meet goals and utilize Company tools; delegates and empowers others and encourages individual growth
Welcomes feedback and adapts behaviors; create short and long-term goals to achieve personal metrics and performance development
Regularly provides feedback to others; coaches performance to a higher standard; provides constructive feedback to Store Manager(s) and Assistant Store Manager(s)
OPERATIONS:
Manages daily operational tasks according to Coach standards, switching gears based on the needs of the business both seamlessly and pro-actively
Demonstrates strong business acumen
Interacts and communicates with supervisor(s) on a regular basis; is adaptable and flexible; maintains a calm and professional demeanor
Maintains interior and exterior upkeep of the building with partnership from the corporate office
Understands and uses all retail systems and reporting tools to make informed decisions, taking appropriate partners, as necessary
Adheres to all applicable Coach retail policies and procedures including POS and Operations procedures
Leverages Coach's tools and technology to support relationship building and clienteling efforts, including driving sales and achieving individual and team goals
Works with Store Manager(s) and/or Assistant Store Manager(s) to flex store business strategies to improve productive functions
Ensures all daily tasks are completed without negatively impacting service of Coach standards
Competencies required:
Drive for Results: Can be counted on to exceed goals successfully. Is consistently one of the top performers. Very bottom line oriented. Steadfastly pushes self and others for results.
Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers. Gets firsthand customer information and uses it for improvements in products and services. Acts with customers in mind. Establishes and maintains effective relationships with customers and gains their trust and respect.
Creativity: Comes up with a lot of new and unique ideas. Easily makes connections among previously unrelated notions. Tends to be seen as original and value-added in brainstorming settings.
Interpersonal Savvy: Relates well to all kind of people up down and sideways. Inside and outside the organization. Builds rapport. Builds constructive and effective relationships. Uses diplomacy and tact. Can diffuse even high-tension situations comfortably.
Learning on The Fly: Learns quickly when facing new problems. A relentless and versatile learner. Open to change. Analyzes both successes and failures for cues to improve, experiments and will try anything to find solutions. Enjoys the challenge of unfamiliar tasks. Quickly grasps the essence and underlying structure of anything.
Perseverance: Pursues everything with energy, drive and a need to finish. Seldom gives up on anything before finishing, especially in the face of resistance or setbacks.
Dealing with Ambiguity: Can effectively cope with change. Can shift gears comfortably. Can decide to act without having the total picture. Does not get upset when things are up in the air. Doesn't have to finish things before moving on. Can comfortably handle risk and uncertainty.
Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans.
Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in his/her team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.
Managerial Courage: Doesn't hold back anything that needs to be said; provides current, direct, complete, and "actionable" positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.
Additional Requirements:
Experience: 1- 3 years of previous retail experience (cashier/stock experience, sales, etc.) preferably in a luxury retail service environment. Possesses current knowledge of fashion trends and competition in the marketplace.
Education: High school diploma or equivalent; college degree preferred.
Technical: Knowledge of cash register systems, basic computer skills (including the ability to use iPad/laptop, Mobile POS and Internet), utilize walkie talkie, understand and read price and product release sheets.
Physical: Ability to execute at a fast pace. Ability to communicate effectively with customers and team. Ability to maneuver the sales floor, sales shelves, and stock room; climbing, bending, and kneeling are required. Ability to frequently lift and carry up to 25 pounds and, at times, lift and carry product/cartons up to 50 pounds to process product shipment/transfers
Schedule: Ability to meet Coach Scheduling & Availability Expectations, including ability to work a flexible schedule, including nights, weekends, and holidays high retail traffic and sales days (including but not limited to the day after Thanksgiving, Memorial Day, Christmas Eve, Mother's Day, etc.).
Note: This document serves only as a sample of job duties and responsibilities and does not include an exhaustive list of all performance requirements.
Tapestry, Inc., parent company of the Coach brand, is an equal opportunity and affirmative action, employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity or expression, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Visit Coach at **************
Our Competencies for All Employees
* Courage: Doesn't hold back anything that needs to be said; provides current, direct, complete, and "actionable" positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.
* Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.
* Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
* Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty.
* Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.
* Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.
* Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.
Our Competencies for All People Managers
* Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans.
* Developing Direct Reports and Others: Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder.
* Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in their team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.
Coach is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law.
Americans with Disabilities Act (ADA)
Tapestry, Inc. will provide applicants and employees with reasonable accommodation for disabilities or religious beliefs. If you require reasonable accommodation to complete the application process, please contact Tapestry People Services at ************** or ******************************
Visit Coach at **************
Work Setup
BASE PAY RANGE $16.00 TO $23.75
* Tapestry will comply with minimum wage requirements and any other applicable pay laws based on city, county, and state regulations.
General Description of All Benefits: Our company offers a number of benefits to eligible employees, including health benefits (medical, dental, vision), life insurance and disability insurance. Eligible employees are also able to enroll in our company's 401(k) savings plan and take paid time off for wellness needs and vacations. For additional information about our benefits Click Here - U.S Store Compensation & Benefits
General Description of Other Compensation: Eligible employees will be able to receive discounts on certain products and incentive compensation.
Req ID: 124932
$16-23.8 hourly 9d ago
Lead Supervisor I
Coach 4.8
Service supervisor job in Williamsburg, IA
Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last-for you to be yourself in.
Coach is part of the Tapestry portfolio - a global house of brands committed to stretching what's possible.
A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive.
The Lead Supervisor role is an integral part of the store's overall success; modeling the behaviors needed to
directly impact all aspects of our Company's business: Sales and Operational Processes. This individual shows exemplary performance behaviors, not only with work performed, but by representing Coach at its highest standards. They serve as a true utilitarian player, possessing the ability to adapt to all roles within the store environment.
Sample of tasks required of role:
SALES:
Understands organizational objectives and makes decisions in partnership with the Store Manager(s) and Assistant Store Manager(s) that align with Company priorities and values
Endorses, models and develops team to deliver Coach's Selling and Service expectations
Enforces sales strategies, initiatives and growth across all categories
Works with Store Manager(s) and/or Assistant Store Manager(s) to flex store business strategies and personal selling techniques to contribute to overall store and financial results
Leverages floor supervisor assignment responsibilities to deliver strong metrics; remains results driven, including through team selling and selling to multiple customers
Productivity Management: holds sales team accountable for personal sales
Maximizes clienteling strategy in partnership with the Store Manager(s) and Assistant Store Manager(s); monitoring process over time to achieve business goals and objectives
Builds credibility and trust with team, as well with customers - serving as a personal fashion advisor to deliver business results
Creates positive impressions with store team and customers by bringing best self to work through business attire consistent with Coach's Guide to Style
Acts as a brand ambassador in the local market/mall to drive brand loyalty and business (i.e. charity events, local associations, mall initiatives)
Sensitive to customer and team needs and tailors approach by reading cues
Solution-oriented and forward thinking in resolving customer issues; partners with Store Manager(s) and/or District Manager as appropriate
Develops both self and individual product knowledge skills and remains aware of current collections
Understands the positive sales impact staffing has on the business and recruits accordingly
Coaches, develops and motivates the team on a daily, weekly and monthly basis to meet goals and utilize Company tools; delegates and empowers others and encourages individual growth
Welcomes feedback and adapts behaviors; create short and long-term goals to achieve personal metrics and performance development
Regularly provides feedback to others; coaches performance to a higher standard; provides constructive feedback to Store Manager(s) and Assistant Store Manager(s)
OPERATIONS:
Manages daily operational tasks according to Coach standards, switching gears based on the needs of the business both seamlessly and pro-actively
Demonstrates strong business acumen
Interacts and communicates with supervisor(s) on a regular basis; is adaptable and flexible; maintains a calm and professional demeanor
Maintains interior and exterior upkeep of the building with partnership from the corporate office
Understands and uses all retail systems and reporting tools to make informed decisions, taking appropriate partners, as necessary
Adheres to all applicable Coach retail policies and procedures including POS and Operations procedures
Leverages Coach's tools and technology to support relationship building and clienteling efforts, including driving sales and achieving individual and team goals
Works with Store Manager(s) and/or Assistant Store Manager(s) to flex store business strategies to improve productive functions
Ensures all daily tasks are completed without negatively impacting service of Coach standards
Competencies required:
Drive for Results: Can be counted on to exceed goals successfully. Is consistently one of the top performers. Very bottom line oriented. Steadfastly pushes self and others for results.
Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers. Gets firsthand customer information and uses it for improvements in products and services. Acts with customers in mind. Establishes and maintains effective relationships with customers and gains their trust and respect.
Creativity: Comes up with a lot of new and unique ideas. Easily makes connections among previously unrelated notions. Tends to be seen as original and value-added in brainstorming settings.
Interpersonal Savvy: Relates well to all kind of people up down and sideways. Inside and outside the organization. Builds rapport. Builds constructive and effective relationships. Uses diplomacy and tact. Can diffuse even high-tension situations comfortably.
Learning on The Fly: Learns quickly when facing new problems. A relentless and versatile learner. Open to change. Analyzes both successes and failures for cues to improve, experiments and will try anything to find solutions. Enjoys the challenge of unfamiliar tasks. Quickly grasps the essence and underlying structure of anything.
Perseverance: Pursues everything with energy, drive and a need to finish. Seldom gives up on anything before finishing, especially in the face of resistance or setbacks.
Dealing with Ambiguity: Can effectively cope with change. Can shift gears comfortably. Can decide to act without having the total picture. Does not get upset when things are up in the air. Doesn't have to finish things before moving on. Can comfortably handle risk and uncertainty.
Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans.
Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in his/her team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.
Managerial Courage: Doesn't hold back anything that needs to be said; provides current, direct, complete, and “actionable” positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.
Additional Requirements:
Experience: 1- 3 years of previous retail experience (cashier/stock experience, sales, etc.) preferably in a luxury retail service environment. Possesses current knowledge of fashion trends and competition in the marketplace.
Education: High school diploma or equivalent; college degree preferred.
Technical: Knowledge of cash register systems, basic computer skills (including the ability to use iPad/laptop, Mobile POS and Internet), utilize walkie talkie, understand and read price and product release sheets.
Physical: Ability to execute at a fast pace. Ability to communicate effectively with customers and team. Ability to maneuver the sales floor, sales shelves, and stock room; climbing, bending, and kneeling are required. Ability to frequently lift and carry up to 25 pounds and, at times, lift and carry product/cartons up to 50 pounds to process product shipment/transfers
Schedule: Ability to meet Coach Scheduling & Availability Expectations, including ability to work a flexible schedule, including nights, weekends, and holidays high retail traffic and sales days (including but not limited to the day after Thanksgiving, Memorial Day, Christmas Eve, Mother's Day, etc.).
Note: This document serves only as a sample of job duties and responsibilities and does not include an exhaustive list of all performance requirements.
Tapestry, Inc., parent company of the Coach brand, is an equal opportunity and affirmative action, employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity or expression, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Visit Coach at **************
Our Competencies for All Employees
Courage: Doesn't hold back anything that needs to be said; provides current, direct, complete, and “actionable” positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.
Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.
Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty.
Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.
Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.
Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.
Our Competencies for All People Managers
Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans.
Developing Direct Reports and Others: Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder.
Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in their team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.
Coach is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law.
Americans with Disabilities Act (ADA)
Tapestry, Inc. will provide applicants and employees with reasonable accommodation for disabilities or religious beliefs. If you require reasonable accommodation to complete the application process, please contact Tapestry People Services at ************** or ******************************
Visit Coach at **************
Work Setup
BASE PAY RANGE $16.00 TO $23.75
*Tapestry will comply with minimum wage requirements and any other applicable pay laws based on city, county, and state regulations.
General Description of All Benefits: Our company offers a number of benefits to eligible employees, including health benefits (medical, dental, vision), life insurance and disability insurance. Eligible employees are also able to enroll in our company's 401(k) savings plan and take paid time off for wellness needs and vacations. For additional information about our benefits Click Here - U.S Store Compensation & Benefits
General Description of Other Compensation: Eligible employees will be able to receive discounts on certain products and incentive compensation.
$16-23.8 hourly 3d ago
Team Lead
Rack Room Shoes 4.2
Service supervisor job in Williamsburg, IA
30274
Part Time
Rack Room Shoes
The Team Lead assists in supervising and managing all day-to-day store operations while ensuring that 100% compliance exists with all established Company policies and procedures. Provides leadership, guidance and training to the store staff via direction from the Store Manager and the Assistant Store Manager. In the absence of the Store Manager and Assistant Manager, the Team Lead assumes full responsibility for all store operations. Consistently strives to meet and exceed all established sales, service and operational objectives. A Team Lead may be a full or part-time management employee.
Duties and Responsibility
Primary responsibility is the safety and welfare of employees and customers.
Create, establish and maintain an excellent customer shopping experience.
Maintain and reinforce current service level standards.
Provide service training and leadership to staff members.
Manage customer issues with a sense of urgency and to the satisfaction of our customer.
All POS terminal transactions in accordance with policy and procedure
Sales, Discounts and Refunds
Loyalty
Open/Closing procedures
Inventory Control responsibilities to include adherence to all policies and procedures in regards to:
Shipping and Receiving
Price Management (Price Changes, Markdowns etc.)
Singles
Damaged Merchandise
Conducting a Physical Inventory
Sales Floor Merchandising and Visual Presentation responsibilities to include adherence to company standards:
Merchandise Placement
Sales floor maintenance and housekeeping
Promotional event directions, materials and signage
Payroll Control responsibilities to include adherence to all policies and procedures in regards to:
Scheduling
Payroll budget compliance
Time & Attendance
Training and Development of direct reports, responsibilities to include adherence to all policies and procedures in regards to:
Utilization of all available training tools
Consistent reinforcement of customer service standards
Loss Prevention responsibilities to include adherence to all policies and procedures in regards to the protection and control of all Company assets.
Work towards a complete understanding of managing all day to day operations.
Principal Working Relationships
Customers, Sales Associates, Store Management, District/Regional Manager, and Store Operations and Training personnel.
Key Qualifications
An approved background check
Effective verbal and written communication skills
Managerial and organizational skills
Store Number: 1045
1045 Rack Room Shoes
Pay Range: 15.00
The Shops at Williamsburg
1991 O'Donnell Rd
About Rack Room Shoes
Great shoes for men, women and children in comfort, dress, casual, and athletic categories make Rack Room Shoes the family footwear retailer of choice. The company offers a wide selection of nationally recognized brands known for their quality. Rack Room Shoes also offers an assortment of exclusive private brands commissioned from the best manufacturers in the business. Our private brands offer customers great styles and outstanding values, which translates into satisfied, loyal, repeat customers.
Williamsburg, Iowa US
Rack Room Shoes provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, marital status, disability, genetic information, age, military service, or any other characteristic that is protected by applicable law. This policy of equal employment opportunity extends to all aspects of employment including, but not limited to, recruitment, hiring, training, promotion, transfer, reassignment, demotion, discipline, discharge, performance evaluation, compensation and benefits.
$23k-29k yearly est. 60d+ ago
Customer Service Manager
International Paper 4.5
Service supervisor job in Cedar Rapids, IA
Pay Rate:
$69,500 - $92,600
Multiple factors, including Individual experience, skills and abilities will determine where an employee is ultimately placed in the pay range. Variable pay may provide additional opportunities for financial awards. This job is eligible to participate in IP's annual incentive plan.
Category/Shift:
Salaried Full-Time
The Job You Will Perform:
Responsible for providing overall direction and leadership to the customer support team. Improve efficiency, profitability, and customer satisfaction by implementing service and operations strategies. In addition to business improvement, provide team members with challenging work and developmental objectives, and will share both responsibility and accountability in the attainment of organizational goals.
Act as a front line decision maker, managing major and significant customer accounts, some having enterprise agreements.
Provide significant process and/or product expertise, and be a subject matter expert resource for other team members.
Receipt and processing of requests for price quotations, purchase orders, order changes, adjustments, and cancellations.
The Skills You Will Bring:
High school diploma or GED
Preferred Bachelor's degree in a related field or related experience and/or training; or equivalent combination of education and experience.
Preferred experience working in a manufacturing environment
Preferred computer data-entry experience
Eight or more years of customer relations experience in the Corrugated Box Industry
Builds Effective Teams
Collaborates
Customer focus
Decision quality
Directs Work
Drives Engagement
Ensures Accountability
Manages conflict
The Benefits You Will Enjoy:
International Paper offers a benefits package that includes health, welfare and retirement plans including Medical, Dental, Life insurance, Flexible Spending Accounts, Short-term and Long-term Disability, 401(k), Company-funded retirement contributions, Paid Time Off, Education & Development (including Tuition Reimbursement), Student Loan Repayment Assistance, and Voluntary Benefits including insurance for home, auto, vision and pets.
$69.5k-92.6k yearly Auto-Apply 12d ago
Milk Room Supervisor - Food & Nutrition Services
Uiowa
Service supervisor job in Iowa City, IA
The University of Iowa Health Care department of Food & Nutrition is seeking a Milk Room Supervisor. This position coordinates and provides operational support for the Stead Family Children's Hospital (SFCH) Milk Room. Ensure all tasks, goals, and practices related to the handling, preparation, and distribution of human milk, donor milk, and formula for SFCH patients are carried out in full compliance with industry standards and regulations.
Supervise and support the staff and operations of the Milk Room in the Stead Family Children's Hospital.
Assist Patient Services Manager with scheduling of staff.
Serve as the primary point of contact for SFCH staff and providers, delivering exceptional customer service and support.
Ensure compliance of tasks and goals that provides for the safe handling, preparation, and delivery of human milk, donor milk, and formula for SFCH patients.
Maintain and update equipment and supplies, monitor/respond to TempTrak alarms, freezer/refrigerator temperatures, manage calibration of equipment (scales, etc), report/ schedule maintenance and lab issues.
Instruct/teach Master of Clinical Nutrition students and others during rotation in the Milk Room.
Recommend, review and assist with policies and procedures.
Initiate corrective action as needed and monitor quality assurance.
Apply basic principles of food safety and sanitation.
Assist with interviewing, making recommendations and hiring staff.
Supervise, train, provide direction, and evaluative feedback to staff to assure outcomes are achieved.
Manage the performance of laboratory staff and conduct their performance reviews.
Lead, supervise, and train laboratory staff on programs and technology used in the lab to include Epic, Timeless, scanning, and labels.
University of Iowa Health Care - recognized as one of the best hospitals in the United States-is Iowa's only comprehensive academic medical center and a regional referral center. Each day more than 12,000 employees, students, and volunteers work together to provide safe, quality health care and excellent service for our patients. Simply stated, our mission is: Changing Medicine. Changing Lives.
Percent of Time: 100%
Pay Grade: 4A
Benefits Highlights:
Regular salaried position located in Iowa City, Iowa
Fringe benefit package including paid vacation; sick leave; health, dental, life and disability insurance options; and generous employer contributions into retirement plans
For more information about Why Iowa?, click here
Required Qualifications
Bachelor's degree or equivalent years of experience and education is required.
One year laboratory experience
Excellent written and verbal communication skills
Strong interpersonal skills
Must be meticulous to detail
Competent in computer software applications
Strong work ethic, time management, motivated, organized and focused
Desired Qualifications
Ability to organize and prioritize tasks
ServSafe certification
Laboratory management and personnel supervisory experience
Experience in EPIC
Application Process: In order to be considered, applicants must upload a resume and cover letter (under submission relevant materials) that clearly address how they meet the listed required and desired qualifications of this position.
Job openings are posted for a minimum of 14 calendar days. Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check.
Additional questions, please reach out to Tamara Griffith at *************************
Additional Information Compensation Contact Information
$23k-37k yearly est. Easy Apply 12d ago
Team Lead
Rack Room Shoes 4.2
Service supervisor job in Williamsburg, IA
31550
Part Time
Rack Room Shoes
The Team Lead assists in supervising and managing all day-to-day store operations while ensuring that 100% compliance exists with all established Company policies and procedures. Provides leadership, guidance and training to the store staff via direction from the Store Manager and the Assistant Store Manager. In the absence of the Store Manager and Assistant Manager, the Team Lead assumes full responsibility for all store operations. Consistently strives to meet and exceed all established sales, service and operational objectives. A Team Lead may be a full or part-time management employee.
Duties and Responsibility
Primary responsibility is the safety and welfare of employees and customers.
Create, establish and maintain an excellent customer shopping experience.
Maintain and reinforce current service level standards.
Provide service training and leadership to staff members.
Manage customer issues with a sense of urgency and to the satisfaction of our customer.
All POS terminal transactions in accordance with policy and procedure
Sales, Discounts and Refunds
Loyalty
Open/Closing procedures
Inventory Control responsibilities to include adherence to all policies and procedures in regards to:
Shipping and Receiving
Price Management (Price Changes, Markdowns etc.)
Singles
Damaged Merchandise
Conducting a Physical Inventory
Sales Floor Merchandising and Visual Presentation responsibilities to include adherence to company standards:
Merchandise Placement
Sales floor maintenance and housekeeping
Promotional event directions, materials and signage
Payroll Control responsibilities to include adherence to all policies and procedures in regards to:
Scheduling
Payroll budget compliance
Time & Attendance
Training and Development of direct reports, responsibilities to include adherence to all policies and procedures in regards to:
Utilization of all available training tools
Consistent reinforcement of customer service standards
Loss Prevention responsibilities to include adherence to all policies and procedures in regards to the protection and control of all Company assets.
Work towards a complete understanding of managing all day to day operations.
Principal Working Relationships
Customers, Sales Associates, Store Management, District/Regional Manager, and Store Operations and Training personnel.
Key Qualifications
An approved background check
Effective verbal and written communication skills
Managerial and organizational skills
Store Number: 1045
1045 Rack Room Shoes
Pay Range:
The Shops at Williamsburg
1991 O'Donnell Rd
About Rack Room Shoes
Great shoes for men, women and children in comfort, dress, casual, and athletic categories make Rack Room Shoes the family footwear retailer of choice. The company offers a wide selection of nationally recognized brands known for their quality. Rack Room Shoes also offers an assortment of exclusive private brands commissioned from the best manufacturers in the business. Our private brands offer customers great styles and outstanding values, which translates into satisfied, loyal, repeat customers.
Williamsburg, Iowa US
Rack Room Shoes provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, marital status, disability, genetic information, age, military service, or any other characteristic that is protected by applicable law. This policy of equal employment opportunity extends to all aspects of employment including, but not limited to, recruitment, hiring, training, promotion, transfer, reassignment, demotion, discipline, discharge, performance evaluation, compensation and benefits.
How much does a service supervisor earn in Cedar Rapids, IA?
The average service supervisor in Cedar Rapids, IA earns between $29,000 and $69,000 annually. This compares to the national average service supervisor range of $34,000 to $80,000.
Average service supervisor salary in Cedar Rapids, IA
$45,000
What are the biggest employers of Service Supervisors in Cedar Rapids, IA?
The biggest employers of Service Supervisors in Cedar Rapids, IA are: