Service supervisor jobs in Centreville, VA - 1,064 jobs
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Field Service Supervisor
Service Superintendent
Lunova Group
Service supervisor job in Washington, DC
Are you a hands-on leader with a passion for operations and field excellence? Do you want to be part of a global company that's redefining vertical transportation? If so, our client has an opportunity for you.
We're looking for a Service Superintendent to join our client's growing team in Washington, DC. In this role, you'll be instrumental in ensuring efficient, safe, and high-quality service operations while supporting field teams and driving customer satisfaction.
What You'll Do:
You'll oversee day-to-day service operations, supporting field personnel, improving quality, and ensuring that work is completed safely, efficiently, and profitably.
Support & Coach Field Teams: Conduct job site visits, troubleshoot technical issues, and provide on-the-job training to field mechanics. Foster a culture of safety and quality.
Ensure Profitability: Use accounting reports to review route performance and call-back data. Provide insights and recommendations to optimize performance.
Lead with Safety: Support and participate in safety training programs to uphold high safety standards across all job sites.
Collaborate with Sales: Partner with sales teams by providing technical input on repair scopes and material needs for proposals.
Provide Quality Oversight: Perform timely quality checks on newly completed repair or modernization work to ensure reliability, identify potential issues, and share insights to improve future projects.
Procure Materials: Determine and order the necessary parts and materials for repairs, ensuring minimal downtime.
Stay Current: Maintain up-to-date knowledge of elevator codes, company product offerings, and industry developments. Engage with regional field trainers and attend training sessions as needed.
Solve Problems & Adapt: Perform additional duties as needed to support service operations and ensure customer satisfaction.
What You Bring to the Team:
2+ years of management experience in a field service or construction environment, or equivalent combination of education and hands-on leadership experience
Strong knowledge of the construction and elevator industries
Ability to interpret technical documents, blueprints, and diagrams
Excellent communication skills with experience presenting to both teams and management
Strong analytical and problem-solving abilities
Confidence working independently and making decisions in fast-paced environments
Location:
Washington DC- Local travel required to client sites and projects
Salary range: $102,000-$143,000. The role offers a car allowance or company vehicle, fuel card, and annual incentive program. Provided they meet all eligibility requirement under the applicable plan documents, employees will be offered:
Medical, dental, and vision coverage
Flexible spending accounts (FSA)
Health savings account (HSA)
Supplemental medical plans
Company-paid short- and long-term disability insurance
Company-paid basic life insurance and AD&D
Optional life and AD&D coverage
Optional spouse and dependent life insurance
Identity theft monitoring
Pet insurance
Company-paid Employee Assistance Program (EAP)
Tuition reimbursement
401(k) Retirement Savings Plan with company match: Employees can contribute a portion of their pay on a pre-tax or Roth basis. The company provides a dollar-for-dollar match on the first 5% contributed.
Additional benefits include:
15 days of vacation per year
11 paid holidays each calendar year (10 fixed, 1 floating)
Paid sick leave, per company policy
Up to six weeks of paid parental leave (available after successful completion of 90 days of full-time employment)
Eligibility requirements for these benefits will be controlled by applicable plan documents. This is intended to provide a general description of benefits and other compensation and is not a substitute for applicable plan documents or company policies.
$102k-143k yearly 2d ago
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Mid-Atlantic Service & Repair Sales Director
Thyssenkrupp Elevator 4.6
Service supervisor job in Alexandria, VA
A leading elevator solutions provider is looking for an Area Sales Director for the Mid-Atlantic Area. This role involves driving service and repair sales while fostering a culture of safety and compliance. The ideal candidate will enhance sales performance, mentor regional sales teams, and support business development efforts by engaging with key customers. If you have a strong sales background and a commitment to innovation, this opportunity is for you.
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$106k-169k yearly est. 4d ago
Operations Supervisor - Jiffy Lube Live
AEG 4.6
Service supervisor job in Linton Hall, VA
In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. The Role The Operations Supervisor will be responsible for supervising all activities within the venue operations department while maintaining a specific focus on the guest experience and day to day operations. This position reports directly to the General Manager.
Company Overview:
Legends Global is a holistic agency that specializes in delivering solutions for legendary brands. We approach each project with our 360-degree service solution. Our Global Planning, Global Sales, and Hospitality service solutions collaborate on every project to ensure success across each of our six verticals including professional sports, collegiate, attractions, entertainment, international, and conventions.
Our intellectual property is our people. It's our expertise that makes up Legends Global. We know what it's like to be on the team, business, or athletic department side, which drives our passion in creating solutions for our partners. Collectively, our leadership has over 300 years of experience in sales and sponsorship, analytics and valuation, hospitality and operations.
Responsibilities:
The Operations Supervisor will be responsible for supervising all activities within the venue operations department while maintaining a specific focus on the guest experience and day to day operations. This position reports directly to the General Manager.
Assist in staffing, scheduling, training, and counseling of event and warehouse staff.
Directly manage event day staff while having direct interaction with customers.
Maintain and control high volume food and beverage inventory.
•
Lead venue operations with direction of the general manager.
Support general manager with supervision of staff.
Train, educate, and enforce responsible service of alcoholic beverages and evaluate compliance within corporate procedures.
Develop and enforce standards for service, sanitation, and product and food quality.
Ensure all cash handling procedures are documented and enforced.
Ability to interact with co-workers in order to assure compliance with company service standards, inventory, and cash control procedures.
Conduct physical audit of inventory and product, research and perform reconciliations.
Qualifications:
• Must be at least 18 years of age.
• Strong attention to detail and extremely organized with elevated time management and prioritizing skills.
• Must meet state and city health requirements for food handling and alcoholic beverage service.
• Ability to multi task in a fast paced, team orientated setting.
• Must be able to work fluently in English.
• Ability to work in an open aired environment during all climate conditions.
• Ability to lift and carry items weighing up to 50 pounds up and down stairs/ramps.
• Ability to work all Venue events, including extended hours, nights, weekends, and holidays.
• Must have sufficient mobility to perform assigned production tasks including constant reaching, bending, stooping, wiping, pushing, and pulling for extended periods of time.
Practice safe work habits, follow all safety policies and procedures and regulations, complete company-wide safety training and any additional job specific safety training.
Follow and encourage your team to follow all safety policies and procedures, including but not limited to looking for and reporting any unsafe work conditions, and complete company-wide safety training and any additional job specific safety training.
Report all safety incidents (injuries and illnesses) into the company's risk management system (Origami Risk) on the same day that the safety incident has been reported to you.
Legends Global is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information.
Qualifications
Skills
Preferred
Microsoft Office(Excel, PPT, Word, Outlook)
Expert
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
$53k-75k yearly est. 4d ago
Automotive Service Director - Lead, Elevate Service & Growth
Malloy Ford Alexandria
Service supervisor job in Alexandria, VA
A leading automobile dealership is seeking a driven Automotive Service Director to lead service operations. This role is integral for managing day-to-day tasks, mentoring a skilled team, and ensuring customer satisfaction. The ideal candidate must possess a strong leadership background, a high school diploma or equivalent, and a proven track record in an automotive environment. Join a dedicated team committed to excellence and customer service.
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$92k-152k yearly est. 3d ago
IAD Customer Service Baggage Supervisor
ABM 4.2
Service supervisor job in Sterling, VA
Supervisor- Baggage Customer Service
We are seeking a skilled and experienced Supervisor to lead our Baggage Customer Service team in the aviation industry. In this role, you'll be responsible for ensuring the safe, efficient, and timely handling of luggage while maintaining smooth day-to-day operations. You'll oversee a team of handlers, coordinate with other departments, and uphold high standards of safety and service to enhance the travel experience for all passengers.
$28k-44k yearly est. 5d ago
Superintendent Data Center
Elsdon Group
Service supervisor job in Fairfax, VA
Elsdon Construction is seeking an experienced Construction Superintendent to oversee the ground-up construction of a mission-critical data center project for a trusted partner who is a leading general contractor. The Superintendent will be responsible for managing all on-site activities, ensuring the project is delivered safely, on schedule, and to the highest quality standards.
This role requires strong leadership, coordination with subcontractors and project teams, and experience with complex commercial or data center projects.
Responsibilities
Lead and manage all on-site construction activities from start to finish
Coordinate subcontractors, vendors, and field personnel
Maintain project schedule and ensure milestones are met
Enforce safety policies and maintain a clean, compliant jobsite
Ensure work is performed according to plans, specifications, and quality standards
Conduct daily site meetings and communicate progress with project management
Review drawings, RFIs, and submittals to support field execution
Identify and resolve field issues proactively
Maintain accurate daily reports and documentation
Qualifications
5+ years of experience as a Superintendent on commercial construction projects
Data center, mission-critical, or high-tech construction experience strongly preferred
Strong knowledge of MEP systems and coordination
Ability to read and interpret construction drawings and specifications
Proven leadership and communication skills
OSHA certification preferred
Ability to work in a fast-paced, schedule-driven environment
What We Offer
Competitive salary and benefits package
Vehicle allowance or company vehicle
Opportunity to work on high-profile, cutting-edge data center projects
Long-term career growth with an established general contractor
$60k-102k yearly est. 2d ago
Data Center Construction Operations Supervisor
Midpoint Technology Group
Service supervisor job in Ashburn, VA
DCS Operations Supervisor
Supervise the Superintendents nationally in coordination with the Division Manager
Supervise and Coach Superintendents to attain leadership goals
Set up and lead product/installation technique trainings in coordination with product manufacturers on a quarterly basis
Head up Superintendent meetings to discuss staff changes/project issues/company procedures etc. monthly
Conduct Superintendent evaluations
Work closely with Division Manager to develop/educate/reinforce proper workflow procedures are followed by Superintendents
Support and ensure company procedures and proper installation techniques are being followed per BICSI Standards & NEC Codes
Develop solid working relationships with customers, manufacturers, fellow trades, and subcontractors
Deliver strong interpersonal skills and team building skills with MidPoint Personnel
Participate in project kickoff meetings to review SOW and Budgets
Develop solid working relationships with customers and MidPoint team
Oversee daily operations, ensuring efficiency and effectiveness nationally with DCS Superintendents
Develop and implement operational policies and procedures to enhance productivity and quality
Coordinate with the Division Manager to ensure alignment with organizational goals and objectives
Ensure compliance with industry regulations, company policies, and safety standards
Mentor a team of Superintendents, fostering a culture of continuous growth and excellence
Address operational issues and resolve problems in a timely and effective manner
Prepare and present regular reports on Superintendent performances quarterly to Senior Management
$52k-67k yearly est. 5d ago
Financial Management Team Lead
Thompson Gray Inc. 3.9
Service supervisor job in Washington, DC
Job Description: The selected candidate will work as a Financial Management Team Lead to oversee the execution of task order requirements in support of the U.S. Army's Financial Improvement and Audit Readiness (FIAR) objectives. The Team Lead will be responsible for coordinating, tracking, and ensuring the successful completion of all assigned tasks under their respective task order award. This role includes direct engagement with Army civilian leadership, ownership of project progress reporting, and ensuring that financial improvement initiatives are executed in accordance with Army FIAR guidance and within the established period of performance. The Team Lead must be available during all core working hours and serve as the primary point of contact for their assigned task order.
Full-Time/Part-Time: Full-Time
Worksite details: National Capital Region (NCR), Fayetteville, NC, San Antonio, TX and Other Remote Locations
Duties will include:
Serve as the primary lead and point of contact for all assigned task order activities related to Army Financial Improvement and Audit Readiness (FIAR) objectives.
Manage the execution, coordination, and tracking of tasks associated with audit remediation, internal controls testing, and corrective action implementation.
Brief the Civilian Government Lead regularly on the status of assigned objectives, milestones, risks, and progress toward financial improvement goals.
Monitor and ensure completion of Corrective Action Plans (CAPs) for Notices of Findings and Recommendations (NFRs) issued by external auditors.
Support Test of Design (ToD) and Test of Operating Effectiveness (ToE) processes by coordinating documentation, managing timelines, and ensuring deliverable quality.
Oversee coordination of Provided By Client (PBC) responses and audit documentation for site visits, walkthroughs, and testing activities.
Review and validate Key Supporting Documentation (KSDs) for completeness, accuracy, and consistency with Army financial reporting requirements.
Maintain clear communication with Army stakeholders and external auditors, ensuring alignment on financial processes, internal controls, and audit readiness efforts.
Use Army systems (e.g., GFEBS, LMP, DPAS) to support audit documentation, data analysis, and financial control reviews.
Track and report task order performance, manage team workflows, and escalate risks or delays to engagement management in a timely manner.
Prepare and deliver briefings, updates, and reports to both internal and external stakeholders regarding progress toward task order objectives.
Team Lead Responsibilities:
Lead a team of consultants and analysts assigned to the task order; manage day-to-day execution of responsibilities and monitor individual progress.
Ensure alignment of all work products with task order objectives, client expectations, and Army audit readiness standards. Provide coaching, mentoring, and technical guidance to team members to ensure high-quality deliverables and continued task momentum.
Maintain availability during all designated core working hours to support client needs, team collaboration, and progress updates.
Position Requirements:
Bachelor's Degree in Accounting, Finance, Information Systems, or Business Management/Administration (if the individual did not receive a Bachelor's in one of these fields but received a Master's Degree in Accounting, Finance, Information Systems, Business Management/Administration, Mathematics, Statistics, Computer Science, Data Science, then the Master's may serve in place of the Bachelor's degree); one of the following active and current certifications issued by appropriate licensing authority: CPA, CIA, CISA, PMP, CGFM, CDFM, SAFe, or ITIL.
Ten (10) years of experience with Federal financial management, including four (4) years of Federal accounting experience.
Active minimum DoD SECRET Clearance is required. Candidate must be able to possess an interim SECRET clearance to be considered.
Intermediate to advanced proficiency in the use of Microsoft Office Suites (especially Excel, PowerPoint, and Word).
Well-developed and professional interpersonal skills.
Ability to own work product development and demonstrate initiative and accountability for assigned task areas, effectively coordinating with team members and across various organizations.
Ability to interact effectively with people at all organizational levels of the firm and client.
Excellent verbal and written communication skills; detail oriented.
Ability to work independently within a team environment and with a customer service focus.
Strong organizational skills with ability to multi-task in a fast-paced, deadline-driven environment.
Budgeted Salary for this position is between $120,000-$135,000.
Why join Thompson Gray?
Thompson Gray is a multi-year winner of the Huntsville/Madison County Chamber Best Places to Work, recognized for our exceptional company culture that values employees and customers alike.
Competitive pay based on your qualifications
Excellent benefits, including Health, Dental, Vision, Life, Short-Term and Long-Term Disability insurance, 401(k) plan with employer match
Additional perks: TG Swag, Dependent Scholarship Program, Tuition Assistance for furthering education, Professional Development opportunities
Generous time-off policies, including 18 days of paid time off, 10 Federal Holidays, and flexible scheduling
Annual donation to the charity of your choice
Regular team-building events, such as lunches, after-hours gatherings, seasonal family-friendly events, and an annual holiday party
Join Thompson Gray and become part of a dynamic team committed to excellence, innovation, and community.
Thompson Gray is an Equal Opportunity Employer and VEVRAA Federal Contractor. This contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, sex, gender identity, sexual orientation or national origin. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability. Thompson Gray, Inc. welcomes minority and veteran applicants.
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$120k-135k yearly 3d ago
Front Office Supervisor
AC Hotel Washington Dc
Service supervisor job in Washington, DC
We are pleased to announce a wonderful opportunity for a Front Office Supervisor. What will you be doing most days? • Assist guests in the check-in and check-out procedure, as well as, throughout the entirety of their stay • Work proficiently on the hotel's electronic reservation system, as well as, other computer programs to ensure a seamless workflow
• Handle all financial matters - including credit card and cash transactions - securely, accurately, and with the utmost integrity
• Anticipate guests' needs and go out of your way to maximize the guest experience
• Work collectively with other team members to foster a hospitable, approachable, and customer-focused environment for our guests
• Ensure the accurate and hospitable handling of guest reservation, check-in, check-out, payment, including credit card and cash handling procedures
• Maintain proficient administration of the hotel's electronic reservation system
• Maintain compliance with hotel safety programs and procedures, including emergency and security systems
• Ensure that all required documentation (daily reports, checklists, etc.) are completed in a timely manner
What are the requirements for this position?
• You have 2+ years' experience working in a front desk/receptionist type role
• You love working with people and will go above and beyond for each guests' needs
• You work well with others and enjoying working and being part of a team
• You have excellent oral, written, and interpersonal communication skills
• You are not just a problem solver, but also a solution finder and will do anything to ensure the best experience for our guests
Physical Requirements for this Position
This is a physically demanding position. You must be comfortable standing, sitting, walking, bending, lifting, and squatting for extended periods of time.
Travel Requirements
This position would require little to no travel outside the property and surrounding area.
Pay Scale: $15.81 - $30.94/hour
*Rate depends upon state/market and experience*
This property is managed by OTO Development.
About OTO Development
OTO Development is an industry-leading hotel development and management company. Partnering with the strongest brands in hospitality, OTO owns and operates a portfolio of upscale select service, extended stay, and lifestyle hotels in key markets across the United States.
OTO has been honored as Developer of the Year by major brand partners multiple times while also earning accolades for outstanding guest service, operational excellence, community service, and sales, marketing, and revenue success.
Our company provides competitive pay and benefit programs, including medical insurance options, dental and vision insurance, 401k with company match, company provided life insurance, tuition assistance, paid time off, paid holiday time, travel discounts, and more.
Position: Front Office Supervisor
Department: Property
Hourly
Position Reports to: General Manager
Revised 6/11/25
$15.8-30.9 hourly 3d ago
Global Investments Strategy Lead: CFIUS/Team Telecom
Pae Government Services Inc. 4.6
Service supervisor job in Alexandria, VA
A consulting firm for government is seeking a Senior Global Investments Strategic Advisor in Alexandria, Virginia. The role requires significant experience in foreign investment risk management and leadership skills. Ideal candidates will have a strong background in national security or economics, along with an active TS/SCI clearance. The position focuses on supporting the US Department of Defense's investment analysis priorities to protect the Defense Industrial Base.
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$64k-92k yearly est. 2d ago
Branch Service Manager
James River Equipment 4.2
Service supervisor job in Waldorf, MD
Job Purpose
The Service Manager oversees the daily operations of the service department to ensure exceptional customer satisfaction, profitable labor sales, and efficient workflow. This role is responsible for developing departmental goals, managing personnel, maintaining equipment and facilities, and implementing best practices across service operations. The Service Manager plays a critical leadership role in driving performance, safety, and continuous improvement within the department.
📌 Key Responsibilities
Customer Satisfaction & Process Optimization
Develop and maintain effective service department processes to ensure internal and external customer satisfaction
Lead implementation of best practices and common processes across all service locations
Coordinate customer clinics, field days, and promotional events
Identify and develop new customer relationships and business opportunities
Negotiate equitable service policy settlements
Financial & Operational Management
Create and manage annual service department goals and budgets aligned with organizational objectives
Develop and execute a service department marketing plan; monitor monthly to ensure revenue growth
Personnel Leadership & Development
Recruit, hire, develop, and retain key personnel
Maintain a current internal depth chart and individual development plans
Provide coaching, performance feedback, and employee development
Promote a culture of safety and provide safety training
Warranty & Claims Management
Submit all service warranty and Product Improvement Program claims within required timeframes to maximize credit
Analyze service rework and implement corrective actions
Facility & Equipment Oversight
Ensure maintenance of service facilities, yard areas, mobile equipment, service vehicles, shop equipment, and tooling
🛠️ Skills & Abilities
Strong leadership and team-building capabilities
Excellent coaching, negotiation, and conflict resolution skills
Ability to read internal reports and understand financial principles related to service operations
Effective communicator with both customers and technicians
Knowledge of supervision principles and personnel administration
Strong organizational and analytical skills
Ability to identify and implement process improvements
Positive attitude and commitment to safety practices
💪 Physical Requirements
Ability to lift up to 50 pounds unassisted
Must be able to maneuver on/under heavy equipment and navigate construction/agricultural sites with uneven terrain
Frequent visits to the service shop with exposure to dirt, grease, fumes, noise, and other hazards
Must follow strict safety procedures and wear appropriate PPE
Ability to operate a motor vehicle during day and night
Travel: Little to none
📈 Performance Expectations
Achieve labor performance of 80-100% or greater
Maintain productivity between 80-95%
Maintain efficiency between 95-110%
Achieve an average or better than 85% revenue recovery factor
Maintain a 55% service department absorption ratio
Maintain work-in-process (WIP) under 2 weeks and billing cycle under 7 days
Ensure 100% completion of Product Improvement Programs
✅ Requirements
Education
High school diploma or GED equivalent
Experience
Minimum 3-5 years in a heavy equipment service department
Management
Supervisory or management experience required
Technical Knowledge
In-depth knowledge of heavy equipment technology
Certification
Enrollment in Deere Service Management Certified Program will be required if not already completed prior to hire
Communication
Strong verbal and written communication skills
Computer Skills
Proficiency in Microsoft Office and internal reporting tools
$53k-85k yearly est. 4d ago
Field Service Supervisor
AHU Technologies
Service supervisor job in Washington, DC
Benefits:
401(k)
Competitive salary
Dental insurance
Flexible schedule
Health insurance
Paid time off
Reports to: Field Service Manager
Employment Type: Full-Time, Hourly
Overview:
The Field ServiceSupervisor (FSS) is responsible for leading a team of mechanics to support KATS projects, ensuring high-quality service and client satisfaction. The role involves project execution, team supervision, safety compliance, and effective communication with clients and stakeholders.
Key Responsibilities:
✅ Safety: Lead daily meetings, ensure job safety analysis (JSA) completion, and maintain zero recordable injuries.
✅ Project Execution: Oversee project scope, team coordination, documentation, and client communication.
✅ Communication: Provide status updates, mentor team members, and identify opportunities for additional services.
✅ Leadership: Foster teamwork, adaptability, and accountability while maintaining high performance standards.
Requirements:
✔️ 5+ years of experience with rotating equipment (steam turbines, compressors, engines, etc.).
✔️ 2+ years of leadership experience (preferred).
✔️ Technical degree (preferred).
✔️ Microsoft Office proficiency.
✔️ Ability to travel 100% and lift up to 50 lbs.
Benefits:
🔹 Competitive pay & advancement opportunities
🔹 Excellent benefits & retirement plan
🔹 Paid time off, holidays, and strong company culture
KATS is an equal opportunity employer and a drug-free workplace. Compensation: $32.00 - $45.00 per hour
About Us AHU Technologies INC. is an IT consulting and permanent staffing firm that meets and exceeds the evolving IT service needs of leading corporations within the United States. We have been providing IT solutions to customers from different industry sectors, helping them control costs and release internal resources to focus on strategic issues.
AHU Technologies INC. was co-founded by visionary young techno-commercial entrepreneurs who remain as our principal consultants. Maintaining working relationships with a cadre of other highly skilled independent consultants, we have a growing number of resources available for development projects. We are currently working on Various projects such as media entertainment, ERP Solutions, data warehousing, Web Applications, Telecommunications and medical to our clients all over the world.
$32-45 hourly Auto-Apply 60d+ ago
Supervisor, Utility Services - (26-WS-813015-061)
Dc Water and Sewer Authority 4.6
Service supervisor job in Washington, DC
The intent of this is to provide a representative summary of the major duties, locations, and responsibilities performed by incumbent(s) in this job. Incumbent(s) may not be required to perform all duties in this description, and incumbent(s) may be required to perform work-related tasks other than those specifically listed in this description. This job description is not a "contract" between the employee and the Authority. The job duties and essential functions may be changed at the discretion of the General Manager.
General
Job Title:
Supervisor, Utility Services
Job Code:
P0387
Supervises Directly:
Yes
New or Revised:
Revised
Regular or At-Will:
At-Will
Date Last Revised:
10/30/2025
Exempt or Non-Exempt:
Exempt
Compensation Approval Signature:
Union/ Non-Union:
Non-Union
Division
Department Name
Operations
Water-Construction Contract Mgt
Salary Schedule:
Non-Union Salary Range
Cost Center Code:
813015
Grade:
NU16
Essential Position:
Yes
Reports To:
Supervisor, Public Space
EEO Code:
Professionals
Work Format
In-Person
Who We Are & What We Do:
At DC Water, we provide more than 700,000 District of Columbia residents and 24.6 million annual visitors with essential water, wastewater, and stormwater services. DC Water also provides wholesale wastewater treatment services for 1.8 million in Montgomery and Prince George's counties in Maryland, and Fairfax and Loudoun counties in Virginia. We aspire to be known for superior service, ingenuity, and stewardship to advance the health and well-being of our diverse workforce and communities. To achieve this vision, we commit to our shared mission every day-exceeding expectations by providing high quality water services in a safe, environmentally friendly, and efficient manner.
Role Description:
Supervisor, Utility Services supervises personnel and guides work processes, records management, data and technology integration, productivity and performance measures and evaluation, and logistical support for the water and sewer infrastructure repair and maintenance operations, work plans and program improvement efforts. Performs data evaluation, statistical analysis and directs the tracking, analyzing and reporting of work order activities for the purpose of documenting, evaluating, and reporting operational activities, including performance, productivity, cost of service, and work force utilization.
Essential Duties & Responsibilities:
* Directs the program management process for work planning, scheduling, and work coordination to support the Water and Sewer infrastructure repair and replacement projects and system rehabilitation efforts.
* Serves as a DC Water liaison to DDOT in the coordination of permit applications and processing and other DDOT provisions that are required to initiate and execute water and sewer emergency repairs and system maintenance and rehabilitation projects in public space.
* Plans, monitors, and coordinates activities involved with the planning, scheduling, replacement and maintenance of distribution system assets in Water, Sewer and Customer Services in addition to contracted services.
* Participates in the identification, development and management of databases and record management systems based on business requirements.
* Facilitates and supports the workflow standardization and Maximo integration efforts to link the Water and Sewer Operations into the enterprise records management system.
* Guides the planning, qualifying, setting parameters, coordinating and scheduling infrastructure repair, replacement activities with various stakeholders, including customers, outside agencies and contractors facilitating business requirements, such as DDOT permits, utility marking and other preliminary activities.
* Supports strategic planning and innovation activities by analyzing policy, business processes, conducting benchmarking and research activities, and making recommendations.
* Participates in the development of analytical models and tools for tracking and evaluating work order records management systems, including data collection, data maintenance, and data analysis and reporting.
* Provides logistical support for maintaining and reassessing data collection, analysis, and reporting requirements in various functional areas, including strategic planning, performance measurement, project management, work standardization and automation.
* Evaluates business processes, workflows, policies and procedures and provides recommendations to enhance operations and customer services.
* Performs data research, data analysis, quality assurance, review, and evaluation on water and sewer operations, assets and inventories.
* Works with various business units, coordinating repair and maintenance activities and addressing business requirements. Performs QA/QC and statistical analysis and prepares a wide range of reports on operational and financial performance to meet reporting requirements requested by outside agencies, such as the Environmental Protection Agency, Fire and Emergency Medical Services, Department of Transportation and others, as well as for the purposes of evaluating and developing both short-term and long-term business plans.
* Establishes and documents business processes, workflow, including data standards and procedures and definitions for the data dictionary.
* Maintains and supports the Authority's records management systems and other databases that support the Water and Sewer infrastructure repair and maintenance operations, work management plans and program improvement efforts.
* Works closely with IT project managers and programmers in applying effective systems and data models and designing and coding utilities.
* Works across functional groups to address senior management information needs, develop a wide range of reports identifying and interpreting trends on distribution system assets, work performance, and operations.
* Provides support to other DC Water branches/departments with data analyses, data extracts and queries related to water and sewer service assets.
* Prepare performance data and evaluation reports, as well as routine and special reports as required.
* Performs other duties and projects assigned at the discretion of the immediate supervisor.
Supervisory Responsibilities: Supervises employees; makes work assignments, sets priorities, interprets work orders, etc. Establishes work performance standards, prepares written performance evaluations, and monitors employee code of conduct; recommends promotions, terminations, reassignments, disciplinary and other personnel actions. Determines training needs, approvals and schedules leave. Ensure that workers complete projects or assignments in a thorough and responsible manner.
Key Working Relationships: Interacts with co-workers in the department and throughout the Authority, contractors, other government agencies and organizations, the general public, etc.
Skills & Qualifications:
The qualifications listed below are representative of the knowledge, skill, and ability necessary for an
individual to perform each essential responsibility satisfactorily. Reasonable amounts of training are
provided.
Required Skills & Qualifications
Required Experience:
Four (4) years of progressive experience in program and workflow development, data and process management, performance evaluation and QA/QC processes.
Minimum Education Requirements:
Bachelor's degree in Business Administration or Computer Science.
Required Skills:
Advanced skills in records management, Access database applications, and GIS applications; experience in database-related activities, including developing, maintaining and documenting relational, SQL queries, data modeling, working with Open Database connectivity (ODBC) and developing new query tools.
Skill in planning and coordinating work requirements with internal work units and outside agencies, particularly DDOT by applying and interpreting applicable standards, requirements and specifications that are necessary to execute water and sewer infrastructure repairs and maintenance activities.
Strong supervisory, analytical, work planning, organizational, inter-agency liaison, conflict resolution and customer outreach skills. Ability to perform technical computations, analyze complex data, prepare plans and reports based on findings.
Excellent oral and written communication skills.
Required Licenses & Certifications:
N/A
Physical Requirements:
Office and field setting work environment.
Subject to indoor and outdoor environmental conditions that include exposure to extreme cold and/or hot temperatures.
Preferred Skills & Qualifications
Preferred Experience:
N/A
Preferred Education Requirements:
N/A
Preferred Skills:
N/A
* The work environment characteristics described in the physical requirements section of the required skills & qualifications table are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential responsibilities.
Your Experience at DC Water:
At DC Water, our people make us an industry leader. Join a group of thinkers, innovators, and problem solvers focused on protecting life's most precious resource in the nation's capital.
* Take pride in your work. We provide an essential service and do work that matters. A career at DC Water is an exciting opportunity to help improve the environment and make a lasting difference for the community.
* Connect to a strong culture. Everything we do is grounded in our shared values-accountability, trust, teamwork, customer focus, safety, and wellbeing.
* Be your true self. We are an inclusive organization that embraces diversity, and we recognize and celebrate employees' individuality and unique contributions.
* Build your skills and career path. We are committed to developing a future-ready workforce by helping our employees develop skills for the jobs of tomorrow.
We are proud to be an EEO/AA employer M/F/D/V.
We maintain a drug-free workplace and perform pre-employment substance abuse testing
The Americans with Disabilities Act prohibits discrimination against "qualified individuals with disabilities". If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please email *************************.
$74k-94k yearly est. Auto-Apply 50d ago
Supervisor of Material Services
HH Medstar Health Inc.
Service supervisor job in Washington, DC
About the Job Supervises a shift of medical materials linen and scrubs inventory and distribution technicians. Supervises the distribution of medical and surgical supplies linen and materials warehouse inventory control and management activities and inventory documentation and labeling procedures. Prepares activities and statistics reports and ensures that facilities and equipment are appropriately maintained.
Primary Duties and Responsibilities
* Supervises a shift of medical materials linen and scrubs inventory and distribution technicians. Assist in interviewing potential new hires candidates and provides staff with appropriate in-service training in inventory stocking and distribution methodology. Assigns work establish schedules set priorities complete periodic rounds prepare payroll evaluate performance and recommends administrative or disciplinary actions as necessary.
* Supervises the distribution of medical and surgical supplies linen and scrubs and materials according to nursing unit orders. Ensures that distribution exchange carts are properly staged inventoried and scheduled for deliveries. Ensures that orders are filled properly and that patient chargeable items are labeled correctly. Prepares cart restocking schedules and ensures that expired items are reclaimed from cart inventories.
* Responds to stock outages by determining the urgency of need processing emergency requisitions through purchasing and coordinating purchase and delivery efforts with user departments. Responds orally and in writing to requisitions inquiries problems complaints and commentary from user nursing unit managers and staff.
* Supervises warehouse inventory control and management activities. Supervises receipt of orders resolves delivery discrepancies shortages over shipments substituted items incorrect packing slips wrong purchase order numbers STAT deliveries etc. Coordinates vendor inquiries and invoice discrepancies with accounting department. Authorizes item returns to vendors. Updates inventory sheets.
* Supervises restocking of warehouse bulk goods shelves and flow rack. Monitors breakdown of supply skids and trains in the use of power jacks and machinery used to access high shelves. Monitors stock levels backorders and late deliveries. Coordinates with vendors and Purchasing to ensure sufficient inventory for warehouse stock delivery carts department requirements and to minimize inventory problems stock outages and rush orders.
* Supervises inventory documentation procedures. Ensures that all documentation is accounted for and processed for inventory requisition receivables usage charges and issues. Records items never stocked but special ordered through Purchasing and delivered directly to user departments.
* Supervises data entry of information from supply and linen and scrubs usage forms. Generates pick list defining items needing restocking. Ensures correct labeling of patient charge items products and medical materials so billings can be determined correctly. Enters patient charge cards into personal computer for the updating of daily charges and directs the return of patient charge cards.
* Prepares and submits periodic activities reports statistical reports and summaries.
* Maintains all warehouse equipment and exchange carts. Directs the collection and compacting of trash soiled linen and secures warehouses against unauthorized entry.
* Maintains current knowledge of technical and business developments and communicates relevant information to the work group.
* Oversees the requisitioning and adjustments of aggregate supply linen and scrub delivery levels from warehouse and/or laundry service. Identifies unserviceable items to be returned sold or discarded
Minimal Qualifications
Education
* High School Diploma or GED required
Experience
* Less than 1 year of progressively more responsible job related experience in medical materials warehousing and inventory distribution operations and supervision required
This position has a hiring range of
USD $59,820.00 - USD $101,836.00 /Yr.
$59.8k-101.8k yearly 7d ago
Nutrition Services Supervisor
VHC Health 4.4
Service supervisor job in Arlington, VA
Job Description
Qualifications
Purpose & Scope:
Supervises employees engaged in serving food and in maintaining cleanliness of food service areas.
Education:
High school diploma or equivalent is preferred.
Experience:
One year of supervisory experience preferred.
One year of experience in food services is preferred.
Basic mathematics and writing skills are required.
Certification/Licensure:
None.
$40k-66k yearly est. 9d ago
Regional Supervisor for STEM/Technology Summer Camps
Black Rocket Productions 3.6
Service supervisor job in Woodbridge, VA
Job Description
Become a Rocketeer!
We think we're preparing kids for tomorrow. Kids just think it's cool!
Are you passionate about Video Games, App Design, Digital Movies, Robotics, or STEM education? Do you love building up teachers to help them lead and inspire kids?
We are seeking enthusiastic, motivated and talented individuals to work as seasonal regional supervisors for Black Rocket technology camps. We strongly encourage those who have completed or are working towards their supervisor or principal certification to apply!
This is a summer seasonal position and you are expected to work the entire summer, following the prevailing local school district summer break schedule. Black Rocket will TRAIN you! Get paid to build your resume and have a ton of fun. Training requires your availability on some evenings and a weekend. For more information see our website, *********************************
Regional Supervisors are enthusiastic, organized, and motivated individuals. They are confident in their ability to supervise instructors, as well as interact with students, parents, and program directors. All applicants must be 21 years of age or older and have experience with managing schedules or events, experience managing adults, and evidence of strong people skills. The ideal candidate will also have a background as a school supervisor, school administrator, teacher leader, or similar. Knowledge of effective instructional practices and strong problem-solving skills are a plus. A strong tech background is also a plus, but not required.
Our supervisor for the Northern VA area will also oversee programs in the southern portion of Fairfax County, Fredericksburg and Richmond. Travel to these sites can be expensed for reimbursement.
Requirements:
K-12 school or similar experience required
Experience managing/coaching adults
Experience managing schedules or planning events
Comfortable with a range of technology, including a variety of software ideal but not required
Comfortable traveling to multiple sites within your region throughout the day
Strong problem solving skills
Knowledge of effective instructional practices
Comfortable giving feedback to and evaluating teachers of all levels
Available to commit to the whole summer season (typically the week after local schools let out through the week before school starts back, but varies by region)
Available for limited evening meetings in May prior to the start of summer
Available for one Saturday face to face meeting to kickoff the summer
Available to start training online at your own pace starting in May
Employee discounts available for select Black Rocket Camps
Bachelor's degree or 5+ years of relevant work experience required
Rate: $25/hr - $30/hr
Who is Black Rocket?
Black Rocket provides unique educational programs to children and young adults. Our distinct enrichment programs focus on the intersection of creativity and technology. Each course emphasizes self-empowerment, critical thinking, and creative problem solving through hands-on learning. Whether in the classroom or the cloud, we believe every student is unique in their ability and talents. Black Rocket's mission is to enhance student learning by igniting, unleashing and enhancing these distinct talents. Start your journey inspiring kids today!
TOP 5 Reasons to Become a Rocketeer
1. A Leader in Enrichment Education:Learn cool tech you can bring back to your school!
2. Work with enthusiastic colleagues who love inspiring kids with cool enrichment!
3. Paid training! We will train you in leadership skills and educational coaching models.
4. Flexible scheduling: Work from 6 weeks up to 10 weeks this summer.
5. Gain Valuable Experience: Build your resume while having a ton of fun this summer! Many of our supervisors have gone on to educational leadership positions in future years.
**We will only review applications submitted online. Please do not send information or submit inquiries via email or phone.
We begin recruiting for summer in January and positions are filled on a 'rolling' basis.
Requirements:
K-12 school or similar experience required
Experience managing/coaching adults
Experience managing schedules or planning events
Comfortable with a range of technology, including a variety of software ideal but not required
Comfortable traveling to multiple sites within your region throughout the day
Strong problem solving skills
Knowledge of effective instructional practices
Comfortable giving feedback to and evaluating teachers of all levels
Available to commit to the whole summer season (typically the week after local schools let out through the week before school starts back, but varies by region)
Available for limited evening meetings in May prior to the start of summer
Available for one Saturday face to face meeting to kickoff the summer
Available to start training online at your own pace starting in May
Bachelor's degree or 5+ years of relevant work experience required
Benefits:
Paid tolls
Partial mileage reimbursement for all travel
Paid training
$25 hourly 14d ago
Service Support - Fitzgerald Hyundai Subaru Gaithersburg
Fitzgerald Auto Mall 4.2
Service supervisor job in Gaithersburg, MD
Hiring Immediately, Service Support. Full training and benefits
We are seeking Service Valets to add to our growing service department. Our sales are on the rise and we need energetic people that love cars to help us keep up with increased traffic.
REQUIREMENTS
Qualified candidates will need a valid driver's license, high school diploma or equivalent degree, and the ability to work a flexible schedule. We are looking for someone who works hard, communicates clearly and is interested in a real career with long term potential, not just a job.
BENEFITS
Generous compensation based on experience
EMPLOYEE-OWNED! FREE SHARES YOU CAN'T FIND ANYWHERE ELSE IN THE INDUSTRY!
Benefits available - Health, Dental, 401k, Paid Time Off
Positive and family friendly atmosphere.
Employee Purchase programs
Paid training and advancement opportunities
RESPONSIBILITIES
Assist advisors and technicians by moving client cars to and from the shop.
Move parking lot blockers and clear service land prior to opening.
Complete assignments in a timely fashion to keep the shop moving
Maintain a clean service lane. Pick up trash, mop spills and empty service lane trash cans
Keep service parking lot clear and clean. Pick up trash, advise management of employees or other unauthorized people who park in service parking
Understand and follow all state and federal regulations, such as those governing the disposal of hazardous wastes.
Fitzgerald Auto Mall is an EEO employer.
Salary Description $17.15 to $20.00 / hr
$17.2-20 hourly 60d+ ago
Automotive Service Director
Malloy Ford Alexandria
Service supervisor job in Alexandria, VA
Malloy Automotive is seeking a driven and experienced Automotive Service Director to lead our high-performing service department. In this role, you'll be responsible for managing day-to-day service operations, mentoring the service team, ensuring customer satisfaction, and maintaining efficient workflows. The ideal candidate will be a strong leader with a customer-first mindset and a solid background in dealership service operations.
About Malloy Auto Group: Malloy Auto Group is a family-owned and operated dealership group that has proudly served the tri-state area for over 30 years. Since 1992, we've been committed to providing friendly, transparent service and exceptional vehicles. We take pride in our team and are dedicated to developing talent, promoting from within, and growing together.
Compensation and Benefits
Competitive Pay
Flexible Working Hours
Health Insurance
PTO & Sick Leave
401(K)
Responsibilities
Oversee all service department operations, including scheduling, customer service, technician performance, and workflow efficiency
Supervise and ensure the success of all warranty processes, maintaining compliance with manufacturer standards and maximizing warranty revenue.
Support and oversee the dealership's Mobile Service Team to ensure efficient, high-quality off-site service operations.
Hire, train, and manage service advisors and technicians
Ensure a high level of customer satisfaction and resolve any escalated issues
Monitor department profitability and manage budgets, labor hours, and parts inventory
Collaborate with parts, sales departments, office, and body shop for optimal dealership performance
Enforce safety protocols and compliance with manufacturer and company policies
Maintain accurate service records, reports, and customer communication
Implement and monitor KPIs to ensure department goals are met or exceeded
Promote a culture of accountability, professionalism, and continuous improvement
Mentor and develop service department staff to promote continuous learning, growth, and overall team performance
Qualifications
High school diploma or equivalent required; post-secondary education preferred
Previous experience as a Service Manager or in a senior service role required
Proven track record of success in an automotive dealership environment
Excellent leadership, communication, and organizational skills
Proficient in DMS systems and dealership software (CDK, Reynolds & Reynolds, AutoMate, Xtime, GuestXP)
Strong understanding of automotive repairs, service processes, and warranty procedures
Valid U.S. driver\'s license with a clean driving record
We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
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$92k-152k yearly est. 3d ago
IAD PASSENGER SERVICES SUPERVISOR (H)
ABM Industries 4.2
Service supervisor job in Dulles Town Center, VA
Supervisor- Wheelchair Services
We are looking for a skilled and experienced Supervisor to lead our Wheelchair Services team in the aviation industry. In this role, you'll be in charge of making sure our services run smoothly, safely, and efficiently while also helping the business grow. You'll manage daily operations, lead staff, and work with others across the company to ensure top-level service for all passengers.
Main Responsibilities:
· Lead and manage the daily operations of the Wheelchair Services team.
· Make sure all services meet safety rules, airline standards, and company policies.
· Monitor performance, solve problems, and improve how things are done.
· Manage team schedules, staffing needs, and workflow to ensure smooth service delivery.
· Train, coach, and support team members to meet high customer service standards.
· Track performance and financial results, helping the division stay on budget.
· Build strong working relationships with airline partners, airport staff, and other teams.
· Stay up to date with industry trends, changes in regulations, and customer needs.
· Help plan for future growth by improving services and finding new opportunities.
· Represent the team at meetings, events, and with external partners.
Qualifications:
· High school diploma or equivalent work experience.
· Experience as a supervisor or team leader (aviation or transportation a plus).
· Strong knowledge of safety procedures and service standards.
· Proficient in the English language
· Excellent leadership, communication, and organizational skills.
· Experience with managing people, schedules, and budgets.
· Able to work well with different departments and leadership levels.
· Comfortable working in a fast-paced, changing environment.
· Must be able to successfully obtain and maintain a SIDA badge.
Preferred (But Not Required):
· Background in aviation, customer service, or airport operations.
· Experience with planning and business development.
· Knowledge of aviation technology and wheelchair service systems.
· Bilingual - especially Spanish or other common airport languages.
Work Environment:
· May require early, late, or weekend hours depending on business needs.
REQNUMBER: 140740
ABM is proud to be an Equal Opportunity Employer qualified applicants without regard race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected factor under federal, state, or local law. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call ************. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.
$33k-41k yearly est. 8d ago
Nutrition Services Supervisor
VHC Health 4.4
Service supervisor job in Arlington, VA
Title Nutrition ServicesSupervisor Job Description
Purpose & Scope:
Supervises employees engaged in serving food and in maintaining cleanliness of food service areas.
Education:
High school diploma or equivalent is preferred.
Experience:
One year of supervisory experience preferred.
One year of experience in food services is preferred.
Basic mathematics and writing skills are required.
Certification/Licensure:
None.
How much does a service supervisor earn in Centreville, VA?
The average service supervisor in Centreville, VA earns between $33,000 and $90,000 annually. This compares to the national average service supervisor range of $34,000 to $80,000.
Average service supervisor salary in Centreville, VA
$55,000
What are the biggest employers of Service Supervisors in Centreville, VA?
The biggest employers of Service Supervisors in Centreville, VA are: