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  • Route Service Manager - UniFirst

    Unifirst 4.6company rating

    Service supervisor job in Phoenix, AZ

    Route Service Manager UniFirst seeking a Route Service Manager to join our team! The Route Service Manager will recruit and lead a team of Route Service Supervisors and Route Service Representatives who deliver to multiple customers per day - ranging from small family owned businesses to major corporate locations. The ideal candidate will drive customer satisfaction, account growth, and profitability for their location. What's in it for you? Training: Our Team Partners get quality skills training designed to enhance their performance and assist them with their career potential and advancement. Career Mobility: You may quickly find yourself on the fast-track to success. We are a rapidly growing company offering significant avenues for personal development and growth. The Route Service Manager role can lead to many other leadership opportunities in our Plants and across the organization. Culture: Our family culture is what makes UniFirst an organization that stands out from the rest. Did we mention no nights or weekends? Diversity: At UniFirst, you'll find an environment packed with different cultures, personalities, and backgrounds because we believe it takes many kinds of people to make us successful. What you'll be doing: Oversee the recruiting, training, and development of a team of Route Service Representatives and Route Service Supervisors Build strong relationships with your customers and elevate your team's level of achievement in customer satisfaction Collaborate closely with location management team to provide the best customer service and product programs Negotiate customer contract renewals Qualifications What we're looking for: An individual who is business savvy and enjoys figuring out innovative ways to help increase profit and grow the customer satisfaction within their UniFirst Location A results-driven, relationship manager who isn't afraid to roll up their sleeves and help the team and most importantly, the customer Someone who will enjoy working with your own team of Route Service Representatives and Route Service Supervisors that need your help and support as they develop in their own role Individuals who drive their personal vehicles for business purposes will be required to comply with minimum auto insurance requirements per UniFirst's standards. High School Diploma or GED - bachelor's degree preferred. Prior customer service experience Ability problem solve and handle a variety customer service situations Ability to negotiate, train, coach and lead a team Strong computer proficiency (MS Office) Excellent verbal & written communication skills 21 years of age Valid non-commercial driver's license in the state of residence Must meet pre-employment DOT physical requirements Physically capable of lifting up to 50 pounds Benefits & Perks 401K with Company Match, Profit Sharing, Health Insurance, Employee Assistance Program, Life Insurance, Paid Time Off, Direct Payroll Deposit, Tuition Reimbursement, 30% Employee Discount, Employee Referral Bonuses About UniFirst The fabric of UniFirst is woven from its very unique family culture where our Team Partners enjoy a small company feel while taking advantage of the resources and stability that come with being a 1.5-billion-dollar organization. UniFirst is an international leader in the $18 billion-dollar garment services industry. We currently employ over 13,000 team partners who serve 300,000 business customer locations throughout the U.S., Canada, and Europe. We were included in the top 10 of Selling Power magazine's “Best Companies to Sell For” list and recognized on Forbes magazine's “Platinum 400 - Best Big Companies” list. As an 80-year old company focused on annual growth, there's never been a better time to join our team. There's a lot to love about UniFirst, where you come first. UniFirst is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws
    $38k-52k yearly est. 4d ago
  • Housekeeping Team Leader $18.50/hr

    Enchantment Resort 3.8company rating

    Service supervisor job in Phoenix, AZ

    Salary Range: 18.50 To 18.50 (USD) Hourly Are you outgoing, energetic, passionate, and authentic? Enchantment Resort is the perfect spot for you! At Enchantment, we work together to create and deliver extraordinary experience for all guests and team members here at the resort. Our culture is fast-paced, collaborative, inclusive, engaging, and we have one of the best views you'll ever find! Come join us! How you will enjoy your day: Inspect rooms to ensure they are maintained at high level of standards. Coach room attendants and ensure rooms are ready and updated in the system by 4:00 p.m. Work performed: Inspect rooms to ensure they are cleaned and maintained at a high level of standard Detail rooms to ensure everything is neat, in its place and all supplies are in the room Inventory room to ensure all furnishings and amenities are in the room Maintain communication with room attendants to ensure rooms are ready by 4:00 p.m. Ensure room directories are current Write work orders for all maintenance issues to ensure rooms are maintained at a high level of standard Contact engineering for maintenance issues on arrival rooms to ensure problems are corrected before guest arrival Correct any cleaning or productivity problems with the room attendants through coaching Ensure lost and found items are turned in appropriately to Safety & Security Other duties as assigned Responsibility & Authority : Ensure all assigned rooms and areas are maintained at a high level of standard Ongoing training of all room attendants to a high level of standard Minimum Requirements : High school diploma or GED, and/or equivalent work experience. Previous housekeeping supervisor experience preferred. Attention to detail and able to multi-task many priorities. Self motivated, ability to work with little supervision and organized. Must be dependable. Knowledge of cleaning chemicals. Prefer some basic English skills. Valid driver's license. Physical Requirements : 75% walking and standing 25% bending Lifting/Carrying up to 50 lbs. Hearing and Manual dexterity Use of cleaning solutions Ability to work in all types of weather conditions Ability to drive golf cart on occasion as necessary Working knowledge of cleaning chemicals
    $52k-91k yearly est. 12d ago
  • Customer Service Manager

    Insight Global

    Service supervisor job in Phoenix, AZ

    - $100,000-110,000 5 days a week onsite Required Skills & Experience Previous experience supporting a large fortune 100 company Lead client onboarding and relationship management for strategic accounts. Monitor KPIs and drive continuous improvement in service performance. Develop and implement customer service protocols tailored to 3PL logistics. Serve as the primary point of contact for client escalations and service inquiries. Job Description Insight Global is seeking a dynamic and experienced Client Service Manager for one of their premier clients in the Phoenix, AZ area. This employee will lead customer engagement and service excellence at our clients brand-new 1 million square foot warehouse facility. As a key member of the leadership team, you will play a pivotal role in standing up operations, building client relationships, and ensuring seamless service delivery in a fast-paced third-party logistics (3PL) environment. This employee will be working very closely with the customers client so having experience supporting a large fortune 100 company is important in this role.
    $100k-110k yearly 3d ago
  • Service Manager

    Sunstate Mechanical Services, LLC

    Service supervisor job in Tempe, AZ

    Founded in 1952, Marsden Services is a nationally recognized provider of comprehensive facility services. We deliver high-quality janitorial, security, mechanical, calibration, emergency response, and facility management solutions to clients across the country. Through our subsidiary: Sunstate Mechanical we bring decades of mechanical contracting expertise to industrial and commercial clients across Arizona and the Southwest. Sunstate is known for their operational excellence in HVAC, plumbing, piping and service maintenance - we take pride in being excellent at what we do. At Marsden, our people are our greatest strength. We believe in our employees, invest in their growth, and provide opportunities for long-term success. A career with Marsden means joining a company that supports your professional development and encourages you to make a meaningful impact. Summary The Service Manager supports the overall service operations of Sunstate Mechanical, ensuring we deliver best-in-class commercial/industrial plumbing and HVAC projects and service to our customers. This leader must be a former field technician or foreman-level professional who truly understands field work and can relate to service techs-someone who can “throw on a toolbelt” when needed, while also excelling at planning, budgeting, customer relationships, safety training and team development. This role manages a team of 12 service technicians, with growth targets of 20-30 technicians. The Service Manager is responsible for the safety, hiring, retaining, training, and coaching field personnel. Over time, a small group of Foremen will be added, and this position will manage those leaders as well. The work environment will eventually be 50% office / 50% field as the department grows. This position is customer-facing and consultative and will own client renewals, maintenance contract sales, quality control visits, and client relationship management. The Service Manager must bring value as the subject-matter expert to clients. Key Responsibilities Service Operations & Customer Solutions Communicate effectively with customers, vendors/subcontractors, general contractors, and the internal service team. Hold the service team accountable to KPIs and performance expectations. Serve as the primary point of contact for customer service and account management needs. Provide labor/material estimates to customers and evaluate estimates from vendors and subcontractors. Conduct quality control visits and face-to-face client meetings to ensure high service standards and contract renewals. Develop new business opportunities with existing clients; identify areas of improvement to meet service needs. Team Leadership & Development Manage, mentor, and support all Service Technicians. Plan for team growth from 12 technicians to 20-30 total. Hire, retain, train, and build the field team; maintain a positive, optimistic leadership presence. Eventually oversee a team of Foremen as the department expands. Relate to and support field employees; step into field work when necessary. Serves as the primary safety leader for the service department, ensuring compliance with safety standards, conducting regular safety training, and promoting a culture of safe work practices among all team members. Scheduling, Planning & Process Improvement Coordinate labor scheduling for all service work. Partner with internal stakeholders to identify business opportunities and operational improvements. Lead the implementation of enterprise software (e.g., Mobile Tech) to improve efficiency, timekeeping, and billing accuracy. Support both small/quick-turn service projects and larger design/build projects as the department evolves. Manage budgeting, planning, and maintenance contract sales. Education and Experience Proven, practical experience in commercial/industrial plumbing and HVAC service or project environments, with the ability to understand field workflows, diagnose issues, support technicians, and ensure high-quality service delivery. Experience as a field technician or foreman strongly preferred; ability to relate to field teams is essential. OSHA 10 certification is required or must be obtained within an agreed-upon timeframe, OSHA 30 would be preferred. Proficient with Microsoft Word and Excel. Working knowledge of federal, state, and city regulations and guidelines. Excellent verbal and written communication skills. Proven ability to manage multiple projects concurrently, often with tight deadlines. Self-starter with the ability to embrace and lead change; able to grow and sustain a high-performing service team. Business Conduct Demonstrates commitment to the Company's values and Code of Conduct. Builds and promotes a culture of safety; leads by example in all field and jobsite behavior. Treats coworkers with respect and approaches conflict professionally and constructively. Seeks to understand processes, asks questions, and champions improvements. Ensures compliance with the Company's Operating Standards. Supervisory Responsibility Directly oversees all Service Technicians (and future Foremen) Position Type / Hours of Work Full-time, Monday-Friday Hybrid role (office in Tempe + local field work) Travel Local travel only EEO Statement Marsden Services provides equal employment opportunities (EEO) to all employees and applicants without regard to race, creed, ancestry, sexual or affectional orientation, marital or veteran status, color, religion, sex, national origin, age, disability, genetics, public assistance status, or any characteristic protected under federal, state, or local law. Other Duties This job description is not designed to cover or contain a comprehensive list of duties or responsibilities. Duties may change at any time with or without notice.
    $47k-77k yearly est. 18h ago
  • Commercial HVAC Service Manager

    Arena Family of Companies

    Service supervisor job in Tempe, AZ

    Are you ready for a new career to use your HVAC & Plumbing expertise? JOB PURPOSE The Commercial HVAC Service Manager is responsible for managing and growing the commercial service department, ensuring operational excellence, customer satisfaction, and profitable growth. This role oversees day-to-day service operations, leads the field service team, and drives new account sales through proactive business development and client relationship management. Reporting to the Director of Service (or Director of Operations), the Service Manager ensures efficient execution of service activities while expanding the company's customer base and contract portfolio. DUTIES AND RESPONSIBILITIES Operations & Management - Oversee all aspects of commercial HVAC service operations, including maintenance, repairs, and emergency response. -Manage scheduling, dispatching, and technician workloads to ensure optimal efficiency and response times for their respective customers. - Monitor work quality, compliance, and safety standards to ensure consistent service excellence. - Review and approve work orders, quotes, and service reports to maintain accuracy and profitability. Sales and Business Development - Actively pursue and secure new commercial service accounts through prospecting, networking, and relationship building. - Develop proposals, quotes, and service agreements tailored to client needs. - Collaborate with the Director and marketing/sales teams to implement strategies that drive new revenue growth. - Manage existing customer relationships to ensure satisfaction, identify upsell opportunities, and encourage renewals or contract expansions. - Track sales performance metrics and maintain a robust pipeline of opportunities. Leadership & Team Development - Lead, train, and motivate service technicians, dispatchers, and coordinators to achieve departmental objectives. - Conduct regular performance evaluations and coaching sessions to promote professional growth. - Foster a positive team culture focused on safety, accountability, and customer service. - Facilitate regular team meetings to review safety, scheduling, and performance updates. Customer Relations - Serve as a primary point of contact for key commercial clients. - Respond to escalating service issues and ensure timely resolution. - Conduct site visits and customer meetings to evaluate service quality and develop relationships - Ensure consistent communication and follow-up with clients to strengthen long-term partnerships. Financial & Administrative - Assist the Director with budgeting, forecasting, and financial reporting for the service department. - Track and report on sales, service revenue, labor utilization, and profit margins. - Maintain accurate and timely documentation for all service and sales activities. Safety & Compliance - Enforce safety policies and procedures to ensure a zero-incident culture. - Verify technician certifications and maintain compliance with EPA, OSHA, and local regulations. - Conduct periodic site inspections and safety audits. REQUIRED QUALIFICATION - High school diploma or equivalent required; associate or technical degree in HVAC, mechanical systems, or related field preferred. - Minimum 5-7 years of commercial HVAC experience, including 2-3 years in a supervisory or management role. - Demonstrated success in HVAC service operations and new business development or sales. - Strong understanding of commercial HVAC systems, maintenance agreements, and service delivery models. - Proven ability to drive sales growth and maintain strong customer relationships. - Excellent leadership, communication, and interpersonal skills. - Strong business acumen with the ability to manage budgets, pricing, and profitability. - Proficiency with service management and CRM software (e.g., Service Titan, or similar). - EPA certification and HVAC licensing preferred.
    $47k-77k yearly est. 18h ago
  • Service Center Assistant Manager

    The McAlear Group

    Service supervisor job in Phoenix, AZ

    This position will assist in the management of all operational activities and associated costs of the assigned service center while maintaining a focus on maximizing production efficiencies and providing superior customer service. Our company believes in the Ideal Team Player. We follow the model behaviors of Humble (quick to point out the contributions of others), Hungry (self-motivated and diligent), Smart (socially appropriate and aware), Safety-Minded (works to lower safety risks, Quality-Minded (take pride in their work) and Attendance (recognizes their presence is important). ESSENTIAL JOB DUTIES & RESPONSIBILITIES: Monitoring inventory levels and, with the Managers approval, adjusting when appropriate Maintain a team member structure to accomplish the service center mission in an effective and efficient manner Assist in the Interview process and recommend applicants for hire When necessary, communicate with customers in person, on the telephone, executing superior customer service and communication skills Plan and coordinate work, train and motivate, monitor, and evaluate performance of service center team members; ensure their ability to safely operate material handling equipment to move materials to and from storage configurations; counsel, reward, and discipline, as necessary Maintain all equipment at a sufficient number and condition to accomplish the service center mission safely and effectively. Train team members to work productively with a high sense of professionalism, urgency, and orientation towards positive customer service Provide superior customer service by ensuring all Customer Pick-Up procedures, policies and processes are followed Monitor, document, and report inventory discrepancies and return goods Work in accordance with company safety policies and maintain a safe working environment Assist with asset control in shipment procedures and departmental security issues Assist in the coordination of shipping and delivery with Purchasing Department Prepares performance assessments and/or progress reports for Warehouse Customer Service Specialist (all levels). Responsible for documenting key events and any other pertinent information about said employees to use for the performance assessment Punctuality and regular attendance are essential to managing on-site customer service. Reviews daily warehouse schedule for the department to ensure proper coverage for the shift. Notifies Service Center Manager of any variances immediately. Completes appropriate HR forms for warehouse team members. Conducts safety and 5-S audits and maintains good housekeeping in the Service Center. Manage and document the delivery of products via company delivery vehicle. NON-ESSENTIAL JOB DUTIES & RESPONSIBILITIES: Supports the customer service, sales, and technical support function for all Service Spring Corp product divisions. Assist in administering order entry control and pricing policies consistent with company guidelines. Assist with the loading and unloading of trucks if necessary. Provides suggestions regarding new product and service opportunities. All other duties as assigned PHYSICAL DEMANDS & WORK ENVIRONMENT: Physical ability to do work requiring frequent lifting, twisting, bending, stooping, pulling, pushing, walking, and standing for 8+ hours per day Ability to frequently bend, stretch and lift up to 50 pounds Must be able to operate a forklift and have a clean driving record COMPETENCY, KNOWLEDGE, SKILLS & ABILITIES: Knowledge of overhead garage door products, garage door repair and installation Outstanding computer skills, proficiency in Microsoft Excel and Word is required Outstanding oral and written communication skills Must be friendly and patient Professional appearance and strong work ethic Ability to work independently and resolve issues based on discretion and good judgment Positive attitude Highly ethical Superior customer service skills Able to change focus frequently and often while being detail orientated and well organized Conflict resolution and problem solving are key components of this position as well Must be able to operate a forklift and have a clean driving record EDUCATION & EXPERIENCE: REQUIRED: High School diploma PREFERRED: Preferred: B.S. or B.A. in business or industrial related field The McAlear Group offers a full range of benefits for eligible employee including 401k, health and life insurance, Employee Assistance Program (EAP), disability coverage, and PTO
    $34k-49k yearly est. 2d ago
  • Senior Superintendent - Data Centers

    Cybercoders 4.3company rating

    Service supervisor job in Phoenix, AZ

    Superintendent - Mission Critical We are seeking an experienced Superintendent to oversee mission critical projects, specifically within data center construction and industrial environments. The ideal candidate will be responsible for managing on-site operations, ensuring projects are completed on time, within budget, and to the highest quality standards. This role requires significant travel and the ability to lead ground-up construction efforts in various settings including cold storage and manufacturing facilities. Key Responsibilities Oversee day-to-day operations of mission critical construction projects. Ensure compliance with safety regulations and industry standards. Coordinate with subcontractors, suppliers, and other stakeholders. Manage project timelines, budgets, and resources to ensure successful completion. Conduct regular site inspections to monitor progress and quality of work. Develop and maintain strong relationships with clients and project teams. Prepare and submit project reports and documentation. Lead and mentor on-site construction teams, fostering a culture of safety and excellence. Qualifications Proven experience as a Superintendent in mission critical construction projects. Strong knowledge of data center construction and industrial facilities. Experience with ground-up construction and cold storage facilities. Ability to travel as required for project needs. Excellent leadership and communication skills. Strong problem-solving abilities and attention to detail. Bachelor's degree in Construction Management, Engineering, or a related field preferred. For this position you must be currently authorized to work in the United States. We do not sponsor for this position. Email Your Resume In Word To Looking forward to receiving your resume through our website and going over the position with you. Clicking apply is the best way to apply, but you may also: rj.conner@cybercoders.com Please do NOT change the email subject line in any way. You must keep the JobID: linkedin : AG21-1859769L740 -- in the email subject line for your application to be considered.*** RJ Conner - Recruiter For this position, you must be currently authorized to work in the United States without the need for sponsorship for a non-immigrant visa. This job was first posted by CyberCoders on 07/15/2025 and applications will be accepted on an ongoing basis until the position is filled or closed. CyberCoders is proud to be an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, status as a crime victim, disability, protected veteran status, or any other characteristic protected by law. CyberCoders will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable state and local law, including but not limited to the Los Angeles County Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. CyberCoders is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. Individuals needing special assistance or an accommodation while seeking employment can contact a member of our Human Resources team at Benefits@CyberCoders.com to make arrangements.
    $60k-84k yearly est. 4d ago
  • Director, Military Affairs Service - Army

    USAA 4.7company rating

    Service supervisor job in Phoenix, AZ

    Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity We are seeking a Director of Military Affairs - Army with extensive staff and leadership experience at a major military command or higher headquarters. The ideal candidate should possess in-depth knowledge of military leadership structures and installation functions, as well as Army active duty and Reserve Forces programs. This position requires the ability to work weekends and long hours, with at least 120 days of travel per year. Additionally, candidates should have 10 or more years of experience in military community engagement, program development, and advocacy. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL. Relocation assistance is not available for this position. What you'll do: Advises the planning, execution, and analysis of Military Affairs service strategies. Collaborates with executive management to establish strategic and operational frameworks and achieve business objectives. Provides consultation and execution support to USAA National Platform issues. Facilitates contact between internal and external partners to complete business agreements and assists with contract negotiations, proof of concepts, and return on investment contract surveys. Collaborates with Marketing and Corporate Affairs partners to ensure accuracy and appropriateness of content and imagery depicting or referencing members of the Armed Forces. Leads and initiates team training opportunities (e.g., New Product information, Marketing Campaign, Eligibility etc.) for Military Affairs Field team and USAA entities. Develops and implements internal Military Affairs processes, policies, and programs to support current and future opportunities. Monitors and evaluates the effectiveness of processes, policies, and programs, adjusting plans as necessary to achieve desired outcomes and address gaps. Facilitates access to Armed Forces installations through dialogue with appropriate levels of military leadership. Represents USAA at selected public events engaging the military community. Advises and trains senior management, new employees, and third-party vendors on military culture and relationship issues. Responsible for the coordination with the Military Affairs field team for trips to military installations. Implements standard processes and management routines to increase efficiency, reduce costs, and improve member experience. Travels regularly to field locations to support team members, assess operations, and maintain positive relationships with key partners. Builds and leads all aspects of a team of employees through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 8 years of experience engaging the military community to include outreach and relationship building, program development and delivery, and community engagement and advocacy. 3 years of direct team lead or management experience required. 20 years of experience serving in the Armed Forces; attendance at the DOD Keystone Course (Enlisted) or Command and General Staff College (Officer). Proven track record of managing distributed teams and delivering measurable results in a fast-paced environment. Strong leadership, communication, and interpersonal skills Strong discernment, and ability to balance critical thinking with practical implementation skills. Analytical approach with the ability to interpret data and make data-driven decisions. Experience working with clients/customers to realize business issues and develop a strategy for the business's direction from the gathered insights. Demonstrated understanding of tactical, operational and planning, program development and project tracking, and an ability to build and understand business metrics. Possession of Military ID card required. What sets you apart: Military assignment serving in a senior military leadership position. Staff and leadership experience serving at a major military command or higher headquarters. Extensive knowledge of military leadership structure and military installation functions. Extensive knowledge of Army active-duty military, and Army Reserve Forces programs and services. Ability to work weekends in support of Army active-duty, and Army Reserve Force activities as necessary. Ability to work long hours and travel a minimum of 120 days per year to include extended overnight trips to include weekends. 10-years or more experience engaging the military community. Compensation range: The salary range for this position is: $127,310 - $243,340. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
    $127.3k-243.3k yearly 2d ago
  • Retail Services Experience Supervisor

    Best Buy 4.6company rating

    Service supervisor job in Phoenix, AZ

    As the Retail Services Experience Supervisor, you'll be responsible for the operations and customer experience related to Geek Squad services for computer and cellphone repair and car electronics installations at the Best Buy store. In partnership with your General Manager and Services Experience Manager, you'll identify opportunities, implement plans and drive priorities to provide best-in-class employee and customer experiences. What you'll do * Optimize schedules to ensure stores are staffed efficiently and employees are prepared to deliver great customer experiences * Provide work direction, ongoing training, career development and performance management to your employees * Manage and achieve key metrics and results, including customer satisfaction, turn time, productivity and revenue, and identify opportunities to improve performance * Perform in-store leadership duties as needed, including opening, closing, cash management and manager-on-duty tasks Basic qualifications * 1 year of experience as a supervisor or manager in business, military or related fields * 1 year of experience in services, customer service or related field Preferred qualifications * 1 year of retail experience * Previous profit and loss (P&L) ownership, including forecasting for expense/labor management * Experience driving key business performance indicators, such as revenue and operating income * Experience analyzing business results * Inventory control, technology repair and/or distribution experience What's in it for you We're committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life. Our benefits include: * Competitive pay * Generous employee discount * Financial savings and retirement resources * Support for your physical and mental well-being About us As part of the Best Buy team, you'll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life - in our stores, online and in customers' homes. Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We're committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here. Best Buy is an equal opportunity employer.Auto Req. ID1011322BR Location Number 000249 Metro Center AZ Store Address 2727 W Thunderbird Rd$22.11 - $34.22 /hr Pay Range $22.11 - $34.22 /hr
    $22.1-34.2 hourly 8d ago
  • Field Service Supervisor Job Details | C0001225248P

    Metso Outotec

    Service supervisor job in Mesa, AZ

    Join an industry leader and make a positive change in the sustainable use of the world's natural resources. Together, we will transform the business and drive the industry toward a greener future. At Metso, you will be supported by our inclusive culture and a network of colleagues from around the world. With us, you will embark on a personal growth journey and are encouraged to realize your potential. This is your invitation to rise above the possible. Introduction: We are seeking a Field Service Supervisor to join our Field Services team. You will be responsible for the coordination and planning of activities related to the repair, maintenance and installation of mining process equipment, which requires significant experience as a millwright with a background in mechanical and maintenance work, as well as in-depth knowledge in mining equipment. In this position, you will report to one of the Field Service Managers in Mesa, Arizona. This position is located in Mesa, Arizona but, will require up to 85% of travel to customer sites and other internal Metso sites for training. What you'll do * Supervise and direct on-site crews performing various tasks such as, but not limited to installation of new ring & pinion gears, mill components or complete mill change outs. * Responsible for coordinating and scheduling work to be performed for the customer. * Ensure that resources, materials etc. are available and scheduled to carry out the work. * Work directly with the Safety Officer(s) and Crew Members to conduct work safely. * Work directly with the Field Service Manager and Customer to conduct the work in the time allotted for each project and within budget. * Notify the customer and Field Service Manager of potential increases in scope and price of projects as they are being processed. * Responsible for checking and turning in daily timesheets to the Field Service Support personnel and client as required, managing daily safety documentation such as 'Toolbox * Safety Meetings', turning in expenses weekly and at the end of each project as well as obtaining customer sign off on acceptance of work performed, gather, and turn in all job closing documentation. * Manager company expense account for job/crew related items such as fuel, meals, consumables, and lodging. Who you are: * High school diploma * 10+ years' experience as a Millwright/Mechanic in Field Service equipment repair, ideally on grinding mills, crushers, as well as other process machinery. * 5+ years' experience as a supervisor or Project Manager. * Must have extensive knowledge of mining process equipment such as crushers, conveyers, pumps, screens, mills, etc. * Required proficiency in reading and comprehending technical drawings and basic prints to ensure work accuracy. * Good verbal and written communication skills in English * Knowledge of computer software including Microsoft Office (Word, Excel) * Professionalism, positivity, and self-motivation are essential. * Must have a talent for working with other people effectively, fellow employees, customers, contractors. * Capability of making quick, accurate decisions relative to problem solution and problem liability. * Are well organized and able to maintain accurate records and communicate accurate information through detailed technical reports. * Mechanical knowledge and abilities a must. * Capability to understand the various product applications marketed by Metso. * Ability to read and interpret imperial and metric tape measurers, dial indicators, calipers, micrometers, and engineering and architectural drawings. What's in it for you: * An inspiring purpose - Enabling sustainable modern life. Minerals and metals are the backbone of essential functions in the modern world. However, there's a pressing need for more sustainable solutions to collect and process them. At Metso, you get to be part of transforming the industry and making a positive change. * Wellbeing and safety - Benefit from occupational healthcare, generous benefits plan, healthy living rewards, mental well-being services, and engagement surveys. * Compensation and rewards - Global incentive program tied to business and performance targets. * A thriving culture - We are committed to developing an inclusive culture that enables everyone to do their best and reach their full potential. A culture that is courageous, compelling, and caring, and unites our people to build a sustainable future together. * Extensive learning opportunities - Ongoing growth dialogues, internal mobility, mentoring programs, education assistance, ambitious projects, and global opportunities. * Worldwide support - Leverage our network of peers across the world, offering valuable assistance. We get things done together, through open and honest communication. Get in touch: Want to rise above the possible with us? Click 'Apply now' to leave your application. For additional information, please contact Deidre Largent, Talent Acquisition Specialist, via email at ************************. We understand that some highly capable candidates might hesitate to apply for a role unless they meet every listed qualification. If you're excited about this role, we encourage you to apply even if you don't meet all the requirements. You may be the right candidate for the role. How to join - Working at Metso - About Metso - Diversity and Inclusion - Meet our people Metso is an equal opportunity employer committed to fostering an inclusive and diverse workforce culture. All qualified applicants will receive consideration for employment without regard to race, religion, color, nationality, gender, gender identity, sexual orientation, age, status as a protected veteran or status as a qualified individual with a disability. Metso is a frontrunner in sustainable technologies, end-to-end solutions and services for the aggregates, minerals processing and metals refining industries globally. We improve our customers' energy and water efficiency, increase their productivity, and reduce environmental risks with our product and service expertise. We are the partner for positive change. Metso is headquartered in Espoo, Finland. At the end of 2024 Metso had close to 17,000 employees in around 50 countries, and sales in 2024 were about EUR 4.9 billion. Metso is listed on the Nasdaq Helsinki. metso.com
    $41k-68k yearly est. Easy Apply 30d ago
  • Service Supervisor

    Ingersoll Rand 4.8company rating

    Service supervisor job in Phoenix, AZ

    Service Supervisor BH Job ID: BH-3516-1 SF Job Req ID: Service Supervisor Ingersoll Rand is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. Job Title: Service Supervisor Location: Phoenix, AZ About Us Imagine a company with technology leadership of over 160 years, yet it operates with the energy of a startup. Ingersoll Rand has dedicated itself to Making Life Better for its employees, customers, shareholders, and the planet. We produce innovative and mission-critical flow creation and life science technologies - from compressors to precision handling of liquids, gasses, and powers - to increase industrial productivity, efficiency, and sustainability. Supported by over 80+ brands, our products are used in various end-markets including life sciences, food and beverage, clean energy, industrial manufacturing, infrastructure, and more. Across the globe, we're driving growth with an entrepreneurial spirit and ownership mindset. Learn more at irco.com and join us to own your future. Job Summary Step into a fast-paced, customer-focused environment as our Service Supervisor in the compressed air commercial segment. You'll oversee the local service function across the full equipment life cycle while partnering with the sales team to drive business growth. A solutions-oriented leader, you'll guide your team in maintaining and repairing rotary screw and reciprocating air compressors, as well as compressed air system components. This role empowers you to think like an owner, taking charge of the Service P&L, making sound business decisions, and enabling your Customer Center to achieve performance goals while raising the bar in service excellence. At the core of this role is your ability to be an exceptional leader; someone who sees the big picture, hones in on the details, and elevates team performance. Take the next step in your career and lead a team where your decisions shape success and your leadership sets the standard. Responsibilities * Effectively attract, coach, counsel, train, develop, and retain all service employees. Drive continuous improvement through company performance management process and technical product training programs available. Develop employee skill levels, including customer service, process improvement, and technical skills to the highest degree possible. * Collaborate with the service coordination function to respond efficiently to customers, ensure technicians' training and skill level is appropriately matched to service customers, and ensure resources are effectively leveraged across the service area to maximize Service Technician utilization. This includes balancing customer requests for emergency repair, regular maintenance contracts, scheduled work and upgrades, installations, replacement components, and long-term service agreements. * Collaborate with the sales function to consult on service agreements; attend customer meetings to win new and grow existing; service business; provide service support for installations; and drive new service business through Service Technician generated leads, quotes, and requests for proposals. * Maximize cash flow by ensuring invoices are generated immediately upon completion of work and warranty claims are filed accurately and timely, managing expense budgets, and increasing utilization of the service team. Ensure that standard service work processes are created and followed. Improve transactional processes impacting the customer experience and increase overall customer satisfaction. * Effectively manage service team inventory to maintain accuracy, reduce year-end write-offs, and maintain SOX compliance through detailed reporting and regular cycle counts. * Ensure environmental, health and safety compliance within service team. Provide training to all employees to ensure all service personnel follow and maintain safe and productive work habits in the shop, as well as at the customer site. * Other duties as assigned to support the service business and ensure customer satisfaction. Requirements * High school diploma or GED required with relevant work experience * 3+ years' experience in an industrial sales business setting. * 3+ years' experience in managing teams of people, processes and budgets strongly preferred, or an equivalent combination of relevant experience coaching, training and mentoring as a peer-leader. * Must possess a valid driver's license for a minimum of 12 months, with no major or frequent traffic violations including, but not limited to: DUI in the previous 5 years, Hit & Run, License Suspension, Reckless/Careless Driving, or multiple smaller infractions or preventable collisions in the previous 3 years. * Ability to work in diverse conditions at times requiring interpretation or deviation from standard processes including but not limited to mechanical equipment rooms with exposure to noisy operating equipment, exposure to extreme weather conditions, precarious places, and risk of electrical shock (high voltage) with NFPA or equivalent standards. Core Competencies * Advanced customer service skills including conflict resolution, communication, negotiation, etc. * Leadership skills with the ability to inspire, develop, and hold teams accountable * Strong verbal and written communication skills * Solid operating knowledge of Microsoft office software and other basic computer usage. * Proficiency with hand held computer (i.e. Smartphone, iPad) and network bases. Preferences: * Associate's or Bachelor's degree in engineering, engineering technology, business or equivalent related field Travel & Work Arrangements * This is an onsite position with travel and field work, and a Company Vehicle is provided. * Frequent regional travel to customers is required, which may include outdoor work and/or work in mechanical/equipment rooms. * This position is highly physical and requires regular use of hands, fingers, walking, stooping, and kneeling. It requires employees to regularly lift and or move weight limits in line with the safety policy. What We Offer At Ingersoll Rand, we embrace a culture of personal ownership - taking responsibility for our company, our communities, and our environment, as well as our individual health and well-being. Our comprehensive benefits package is designed to empower you with the tools and support necessary to take charge of your health, ensuring that together, we can continue to make life better. Our range of benefits includes health care options like medical and prescription plans, dental and vision coverage, as well as wellness programs. Additionally, we provide life insurance, a robust 401(k) plan, paid time off, and even an employee stock grant, among other offerings. These benefits are our commitment to you, so you can be your best at work and beyond. Ingersoll Rand Inc. (NYSE:IR), driven by an entrepreneurial spirit and ownership mindset, is dedicated to helping make life better for our employees, customers and communities. Customers lean on us for our technology-driven excellence in mission-critical flow creation and industrial solutions across 40+ respected brands where our products and services excel in the most complex and harsh conditions. Our employees develop customers for life through their daily commitment to expertise, productivity and efficiency. For more information, visit ************* What We Offer At Ingersoll Rand, we embrace a culture of personal ownership - taking responsibility for our company, our communities, and our environment, as well as our individual health and well-being. Our comprehensive benefits package is designed to empower you with the tools and support necessary to take charge of your health, ensuring that together, we can continue to make life better. Our range of benefits includes health care options like medical and prescription plans, dental and vision coverage, as well as wellness programs. Additionally, we provide life insurance, a robust 401(k) plan, paid time off, and even an employee stock grant, among other offerings. These benefits are our commitment to you, so you can be your best at work and beyond. Ingersoll Rand is committed to achieving workforce diversity reflective of our communities. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.
    $68k-97k yearly est. 2d ago
  • Service Plumbing Field Supervisor

    Karber Corporation

    Service supervisor job in Phoenix, AZ

    Job Description NOW HIRING! Karber Corporation (K CORP) is a full-service mechanical and plumbing contractor serving a wide range of industries, including data centers, healthcare, manufacturing, education, aviation, commercial offices, and hospitality. We believe talent comes from all walks of life-and that ambition and hard work are the only prerequisites to success. Whether your goal is to become a master tradesperson or the president of the company, there are no limits to what you can achieve at K CORP. We are seeking a dynamic and experienced Service Plumbing Field Supervisor to lead our Plumbing service operations in the Phoenix, Arizona region. This is a high-impact leadership role responsible for overseeing daily operations, driving financial performance, developing team members, and aligning service delivery with our strategic goals. The ideal candidate is a proactive leader with a passion for operational excellence, team development, and customer satisfaction. WHAT WE OFFER: · Competitive salary · Comprehensive benefits including Medical, Dental, Vision, Life & AD&D, and Disability · 401(k) retirement savings with Employer Match Contribution · Employee Discount Program(s) · Employee Assistance Program (EAP) · Paid Time Off · Paid Holidays · A collaborative work environment · Opportunities for career growth in a rapidly expanding company OUR CORE VALUES: · We do what's right: Being ethical and transparent every step of the way. · We show up: Fully for our customers, our business, and each other, every single time. · We take pride: In bringing buildings to life. · We own our actions: And deliver on our promises. · We stay true: Embracing relentless growth and fostering unstoppable collaboration. · We have fun: While being awesome. ESSENTIAL DUTIES: Supervise, train, and support plumbing service technicians Assist dispatch in scheduling service calls efficiently Review Job Work Orders, Invoices, and Projects for accuracy Ensure all work complies with local, state, and federal regulations Maintain high levels of customer satisfaction through quality service and communication Monitor inventory, tools, and equipment Manage escalated customer issues and resolve conflicts Collaborate with sales and installation teams to ensure seamless operations Track KPIs and prepare performance reports Diagnoses plumbing issues through observation, testing and setup. Performs disassembly and reassembly of large or small commercial equipment to perform trouble shooting. Performs planned maintenance and inspections as indicated in the service agreement. Handles the following plumbing repairs: stoppages/cabling, pumping and backflow testing/repair/replacement, fixture install/replacement and general troubleshooting or repair, domestic water/sewer or storm water leak/repair, fixture rough in, pump replacement/repair, leak locating/line tracing, hydro jetting and camera. Responsible for water heater maintenance/troubleshooting/replacement and boiler maintenance, boiler pumps and circulating, boiler controller, troubleshooting and system installation. Completes service contracts, quoted projects and demand service calls as directed. Develops long-term relationships with customers and explains work performed to the customer's satisfaction. Communicates and documents project status to all project stakeholders. Serves as a lead and front-line resource to service technicians through technical support. Coordinates the work of subcontractors, and trains and provides guidance to technicians. Coordinates multi-tech jobs, and accomplishes multiple tasks on multiple projects with minimal impact, if any, between projects. Reviews job contract specifications and assists with installation plan. Coordinates work so it aligns with the project and start-up schedule. Safely drives a motor vehicle and trailer, follows requirements of company vehicle driving policy and adheres to all company safety requirements. Completes documentation of invoicing data based on hours worked and materials/equipment used to complete the service. Maintains equipment, tools, and inventory stock on service vehicle. Team Development Attract, onboard, and nurture talent to support team growth and succession planning. Deliver continuous coaching and feedback to elevate team performance and leadership capabilities. Cultivate cross-location collaboration to share best practices and leverage collective expertise. Oversee comprehensive training programs for both teams and individuals, utilizing performance reviews and technical training to foster development. Strategic Communication Maintain transparent and proactive communication with the director of service. Ensure major decisions align with company values and goals and are communicated effectively. Champion a unified decision-making approach, avoiding location-based divisions. WHAT WE ARE LOOKING FOR: Requirements: 10+ years of commercial experience as a Service Plumbing Technician. Holds a valid Arizona Plumbing License. Performs as self-managed individual. Professional demeanor, solid interpersonal skills with good written and oral communication capability. Demonstrates strong business ethics at all times. Proficient in-service management software and Microsoft Office Ability to work in a fast-paced environment and manage multiple priorities EPA Universal Certification preferred Strong understanding of plumbing codes, safety regulations, and best practices Experience with budgeting, cost control, and resource planning Ability to mentor and develop technicians at all skill levels Strong problem-solving skills and attention to detail Customer-first mindset with a commitment to service excellence Ability to analyze performance metrics and implement improvements Familiarity with CRM systems and digital scheduling tools Required Skills: Experience in the plumbing trade industry. Familiarity with the Service Titan or equivalent (EOS) software . Proficiency with service management or ERP systems. Ability to work independently and as a team member. Professional demeanor and solid interpersonal skills. Strong business ethics. Excellent organizational and time management skills. Positive, personable, and detail oriented. Effective communication across multiple platforms and levels. Additional Skills: · Proficient in Microsoft Excel, Word, Teams, Bluebeam, and Outlook. · Strong multitasking abilities. · Excellent verbal and written communication skills. · Proficient in data entry. WHY COME TO WORK AT KARBER CORPORATION? If you are passionately committed to building strong teams while maintaining the highest standards, K CORP offers an enthusiastic and supportive environment where leaders can thrive, make impactful contributions, and shape the future of our business. Join us to advance your leadership career in a company that values trust, accountability, and operational excellence. We eagerly invite you to apply and become a part of our K CORP dynamic team! Benefits: 401(k) 401(k) matching Company truck Dental insurance Employee assistance program Employee discount Flexible spending account Fuel card Health insurance Health savings account Life insurance Paid time off Professional development assistance Retirement plan Vision insurance
    $41k-68k yearly est. 3d ago
  • Travelling Supervisor, Field Services

    Johnson Controls Holding Company, Inc. 4.4company rating

    Service supervisor job in Phoenix, AZ

    As a part of Johnson Controls' Data Center Solutions business unit, Silent-Aire is on the forefront in the creation of new and exciting products to support the data center industry. Our custom computer room air handling units (CRAHU) are industry leading examples of some of the most highly energy efficient and sophisticated cooling systems in the world. We are a diverse, upbeat, creative, team-oriented group of technicians, engineers, and managers working on a daily basis to develop data center cooling equipment that is changing the face of the data center facility. Take some time to learn about us and apply today! Help us drive customer wins and be a part of a team that believes that through teamwork, leadership, and collaboration - anything is possible. What we offer Competitive pay Paid vacation/holidays/sick time - 10 days of vacation, 10 paid holidays, and five sick days each year Comprehensive benefits package including 401(K) with match as well as insurance coverage that starts on day one (medical, dental, and vision care) Encouraging and collaborative team environment Dedication to safety through our Zero Harm policy What you will do Supporting Silent-Aire's Mission Critical Services, you will work unsupervised while making informed decisions to complete tasks as instructed. You will lead and travel with a small team of similar skilled technicians to assist with assigned tasks. You will also complete detailed end of day reports with complete accountability for the time spent on the task and identify and report the difference between any manufacturing and construction deficiency. This will be completed by leveraging your knowledge and understanding of electrical, mechanical and control systems including the following technical skills- Electric Motors (3-phase and 1-phase) Electric motor controls (contactors, starters, relays, disconnects, transformers, etc.) Various types of water pumps Intake and exhaust fans Economizers Humidifiers Variable Frequency Drives (VFDs) Electrical component troubleshooting Understands VFDs - Can Delete, repeat How you will do it: Check in with Regional Manager at the end of each workday while in the Field Check in with your Manager as needed throughout projects. During, and/or at the end of each day/job, complete all company provided forms to the fullest extent possible. Obtain client signature on company provided forms where applicable. Hand in paperwork at the end of each trip for processing in sequential order. Ensure all receipts or invoices for expenses have job numbers and get sent to the correct person. Ensure all excess materials used for each job are listed properly and documented. Assist on job sites with other Silent Aire Field Technicians as needed Answer all office emails/calls in a timely manner. Secure parts and tools needed throughout the day for various jobs as required. Report all warranty repairs to the Manager or field supervisor and provide the necessary info needed to report back to the plant if it is a Silent Aire internal problem. Set expectations to other team members. Consult Regional Manager or Regional Supervisor in times of uncertainty. Constantly in contact with customer, general contractors, and other Silent-Aire employees Active participant in daily construction, commissioning, and team meetings As a team-player, maintain a positive relationship with coworkers, clients, customers. Build client confidence in company. Respect and strictly adhere to the non-disclosure policies, on the job site and away. Provide information to management on training needs and courses of interest. Responsible for the daily preparation of the parts and tools for each day's activities. Complete work in a timely and workmanlike manner. Coordinate with dispatcher for the use of company tools and ensure they are returned to the office in a timely manner. Must maintain all safety equipment and standards at all times Provide direction to clearly complete tasks to other team members based on your direction and ensure they are executed. Run the day-to-day site crews based on the direction of the site schedules, and your managers direction. Follow all company policies and lead by example What we look for: Required: Experience with the following equipment: Electric Motors (3-phase and 1-phase), Electric motor controls (contactors, starters, relays, disconnects, transformers, etc.), Various types of water pumps, Intake and exhaust fans, Economizers, Humidifiers, Variable Frequency Drives (VFDs), Electrical component troubleshooting, Understands VFDs - Can Delete, repeat Full understanding of electrical, mechanical and control systems Ability to read and understand mechanical and electrical drawings Able to assemble, install, test, and maintain electrical or electronic wiring, equipment, appliances, apparatus, and fixtures, using hand tools and power tools. Can identify the components and understanding how each component works, diagnosing problems associated with the equipment, use meters, and other handheld tools to perform maintenance and to troubleshoot. Basic knowledge of Windows Office Programs (Outlook, Excel, Word) Must possess a valid driver's license Must possess a valid passport, or have definitive plans to get a valid passport Must have a high school diploma or equivalent GED certificate Must have at least an Apprentice license or at least ten years of trade-related work experience, OR any similar combination of education and experience Must gain excellent logistical knowledge of customer's onsite practices Must be able to drive to local job sites on a request basis Must be able to travel by air as requested. Excellent written and oral communications skills Time management, organizational and multitasking skills Proven experience working well with other technicians and tradesman Must have a strong desire to continue to develop their knowledge base Good hygiene and cleanliness are required at all times Preferred: Fully understands and has mastered the fundamentals of temperature and humidity measurement and control in air conditioning units. - Preferred but not required. EPA 608 Certification - Preferred but not required. Additional Details: Travel is required to field worksite locations Personal Protective Equipment (PPE) Must be able to pass a DOD background check, requiring proof of US Citizenship Willingness to travel to customer locations (domestic and international) Up to 75% travel away from your home base may be required. This is a safety sensitive position Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law. For more information, please view EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit ******************************** Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.
    $38k-61k yearly est. Auto-Apply 22d ago
  • Service Supervisor - Westmount at Urban Trail

    Education Realty Trust Inc.

    Service supervisor job in Mesa, AZ

    ABOUT GREYSTAR Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in more than 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing over 1,000,000 units/beds globally. Across its platforms, Greystar has nearly $79 billion of assets under management, including over $35 billion of development assets and over $30 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit ***************** SUMMARY This role oversees and performs technical and mechanical work that ensures the inside and external buildings, ground, amenities, and common areas of the community meet the Company's standards for cleanliness, appearance, safety, and overall functionality. JOB DESCRIPTION * Assists and completes work orders generated from resident requests for service, as well as routine upkeep on the community by diagnosing the source or cause of the defect or problem, and making repairs in accordance with established policies, procedures, safety standards, and code requirements. * Oversees and completes the "make-ready" process to prepare vacant apartment homes for leasing and new move-ins by completing the pre-move-out inspection, creating a "punch" list of maintenance work needed, scheduling vendors and contractors as needed, obtaining needed supplies and materials, completing all maintenance tasks, and inspecting completed work. * Develops standards for the cleanliness and overall appearance of the community's grounds, amenities, building exteriors, market ready unit interiors, breezeways, curbs, signage, leasing office, central garbage areas, parking lots, and other buildings and common areas to ensure that they reflect and represent the high quality of the community and Greystar standards. * Periodically inspects work performed by other service team members to assess effectiveness of policies and procedures and develop corrective action plans as needed. * Periodically inspects work performed by contractors, vendors and other service providers to verify the work, materials and services meet quality standards, scope and specifications as required. * Maintains adequate inventory of spare parts and maintenance materials and works with Community Manager to order supplies and tools as needed to stay within budgetary guidelines. * Completes monthly preventative maintenance procedures as outlined in the Policy and Procedure Manual. * Assists Community Manager in developing the budget for regular repair and maintenance and capital projects. * Supports cost-cutting and expense control programs by fixing rather than replacing parts when possible, not being wasteful with materials and supplies, and practicing the correct use for tools and equipment. * Conducts regularly scheduled Greystar safety meetings, ensure all MSDS sheets are current and readily accessible, and keeps up to date on all OSHA and other safety related laws and requirements to ensure community compliance. * Demonstrates customer services skills by treating residents and others with respect, answering questions from team and residents, responding sensitively to complaints about maintenance services, and assigned work orders with efficiency and urgency. BASIC KNOWLEDGE & QUALIFICATIONS: * High school diploma, GED, or related experience and training. * Experience in property management maintenance, other building maintenance, or related trade. * Incumbents must provide own hand tools unless prohibited by State law and must be knowledgeable and skilled in the safe use and maintenance of hand tools, power tools, user-moved aids, mechanical equipment and measuring devices. * Ability to apply principles of logical thinking to define and correct problems. * Proficiency in customer service and interpersonal communication skills in order to effectively interact with residents, clients, team members, and other business contacts, respond courteously to questions and requests, and stay calm when addressing and resolving customer problems. * Ability to read, write, and communicate effectively to represent company management in a support capacity, act as first point of contact for internal team members and external visitors to the Company, and answer questions related to department operating policies. * Proficiency in internet, word processing, spreadsheet, and database management programs in order to maintain records of information and develop and provide information for manager's use. Property management system experience preferred. * Mathematical skills necessary to add, subtract, multiply, and divide numbers, decimals, and fractions in order to review and complete various financial, administrative, and legal documents. SPECIALIZED SKILLS: * Incumbents must have EPA certifications Type I and II or Universal if position requires working on a sealed HVAC system to test system pressures, handle refrigerants, etc. * Incumbents must have all certifications as required by State and Local jurisdictions. * Incumbents must have valid driver's license to operate a golf cart on property. TRAVEL / PHYSICAL DEMANDS: * Incumbents need to be able to stand, walk, and/or sit for extended periods of time and bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas. * Incumbents must be able to work inside and outside in all weather conditions (rain, snow, heat, hail, wind, sleet). * Job demands may require incumbents to push, pull, lift, carry, or maneuver weights of up to twenty-five (25) pounds independently and fifty (50) pounds with assistance. * Local, routine travel may be required to attend business meetings, training programs, or other situations necessary for the accomplishment of some or all of the daily responsibilities of this position. * Incumbents must be able to work a flexible work schedule, which includes taking "call" during evenings, weekends, and holidays. Additional Compensation: Many factors go into determining employee pay within the posted range including business requirements, prior experience, current skills and geographical location. * Corporate Positions: In addition to the base salary, this role may be eligible to participate in a quarterly or annual bonus program based on individual and company performance. * Onsite Property Positions: In addition to the base salary, this role may be eligible to participate in weekly, monthly, and/or quarterly bonus programs. Robust Benefits Offered*: * Competitive Medical, Dental, Vision, and Disability & Life insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service. * Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure. * For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability. * 6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter). * 401(k) with Company Match up to 6% of pay after 6 months of service. * Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy). * Employee Assistance Program. * Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans. * Charitable giving program and benefits. * Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority. Greystar will consider for employment qualified applicants with arrest and conviction records.
    $38k-63k yearly est. Auto-Apply 10d ago
  • Customer Service Supervisor

    Phillips Medisize 4.7company rating

    Service supervisor job in Phoenix, AZ

    Your Job Phillips Medisize, a Molex Company is seeking a Customer Service Supervisor to support our MPS division at our Phoenix, AZ location. As the Customer Service Supervisor, you will lead and empower a team of Customer Service Representatives. This role is critical in driving market-leading customer satisfaction and delivering excellent service experience by streamlining scalable processes and tools. The successful candidate will champion a culture of continuous improvement aligned with MPS Division Strategic Priorities for CDMO, Platform, and Standard products, while fostering strong collaboration between customer-facing teams and site operations. Our Team You will be part of a dynamic team that embodies the Principle-Based Management (PBM) philosophy - focusing on humility, respect, and accountability. Our team values open communication, constructive challenge, and shared knowledge to drive superior outcomes and long-term value for customers and the company. What You Will Do Lead, mentor, and develop a high-performing team of Customer Service Representatives. Set clear team goals aligned with the Customer Service Vision and MPS Strategic Priorities, emphasizing value creation. Oversee and continuously improve processes related to product forecasting, production order sustainability, and order management to support scalability and efficiency. Ensure accurate and timely order verification, entry, acknowledgement, and status updates. Manage order modifications, including expediting, cancellations, and fee assessments, balancing operational priorities and customer expectations. Drive digitization and standardization of customer service interactions by leveraging advanced tools and technology. Engage proactively with internal and external stakeholders-including customers, site operations, finance, and sales-to gather insights, resolve issues, and promote best practices. Serve as a strategic liaison between customers and manufacturing sites, ensuring clear communication and expectation alignment. Strategically assign customer service resources to accounts and manufacturing capabilities based on comparative advantage to optimize efficiency. Ensure compliance by maintaining accurate pricing, volumes, Incoterms, payment terms, shipping documentation, and coordinating credit hold activities. Who You Are (Basic Qualifications) 3+ years of customer service experience 2+ years in a leadership role, preferably in manufacturing or production environments. Experience with customer order management systems (SAP) and Microsoft Office Suite. What Will Put You Ahead Bachelor's degree in Business Administration, Supply Chain, or related field. Experience with digitizing customer service interactions and standardizing processes. This position does not qualify for VISA Sponsorship. In order to comply with U.S. export control laws and regulations, this position requires applicants to either provide proof of U.S. citizenship or lawful permanent resident status or be eligible to receive an export authorization (a license) under the International Traffic in Arms Regulations and/or the Export Administration Regulations. At Koch companies, we are entrepreneurs. This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions. Any compensation range provided for a role is an estimate determined by available market data. The actual amount may be higher or lower than the range provided considering each candidate's knowledge, skills, abilities, and geographic location. If you have questions, please speak to your recruiter about the flexibility and detail of our compensation philosophy. Hiring Philosophy All Koch companies value diversity of thought, perspectives, aptitudes, experiences, and backgrounds. We are Military Ready and Second Chance employers. Learn more about our hiring philosophy here . Who We Are As a Molex company, Phillips-Medisize mobilizes and deploys specialized capabilities and services across highly regulated industries, including health care, regulated consumer, automotive and defense. We design, develop and create innovative and life-changing medical technologies for millions of people around the globe. At Koch, employees are empowered to do what they do best to make life better. Learn how our business philosophy helps employees unleash their potential while creating value for themselves and the company. Our Benefits Our goal is for each employee, and their families, to live fulfilling and healthy lives. We provide essential resources and support to build and maintain physical, financial, and emotional strength - focusing on overall wellbeing so you can focus on what matters most. Our benefits plan includes - medical, dental, vision, flexible spending and health savings accounts, life insurance, ADD, disability, retirement, paid vacation/time off, educational assistance, and may also include infertility assistance, paid parental leave and adoption assistance. Specific eligibility criteria is set by the applicable Summary Plan Description, policy or guideline and benefits may vary by geographic region. If you have questions on what benefits apply to you, please speak to your recruiter. Additionally, everyone has individual work and personal needs. We seek to enable the best work environment that helps you and the business work together to produce superior results. Equal Opportunities Equal Opportunity Employer, including disability and protected veteran status. Except where prohibited by state law, some offers of employment are conditioned upon successfully passing a drug test. This employer uses E-Verify. Please click here for additional information. (For Illinois E-Verify information click here , aquí , or tu ).
    $29k-40k yearly est. 4d ago
  • Customer Service Manager

    Goodwill of Central & Northern Arizona 4.0company rating

    Service supervisor job in Peoria, AZ

    Responsible for the oversight, leadership and achievement for the sales floor and obtaining set sales goals for Goodwill of Central and Northern Arizona (GCNA) and its affiliated entities. Directs all aspects relating to the daily operations of the sales floor, leading the team and driving the business. Key responsibilities include building, leading, and retaining motivated, high performing teams through effective leadership of Retail Sales Associates. Essential Duties and Responsibilities: Executes retail operations plan to achieve daily, monthly, quarterly, and yearly goals for profit, revenue, and production for a Retail Store location. Makes decisions on matters relating to the day-to-day retail operation within his/her defined work area. Conducts new goods inventory and ensures proper reporting. Reconciles and balances all daily paperwork. Ensures Team Members deliver excellent customer service to donors and customers. Works to de-escalate customer situations while finding an appropriate solution; involves upper management, as needed. Maintains the day-to-day operations of the store including managing and meeting Team Member and customer needs. Ensures store locations are clean, well-kept, and reflect the Goodwill brand appropriately. Transfers to different stores at any given time due to business needs. Oversees and maintains the day-to-day operations of the sales floor including daily maintenance, custodial duties, and floor standards. Provides regular mentoring and training to develop skills of Retail Sales Associates; ensures that Team Members are operating per company standards and procedures. Ensures that the store complies with all policies and procedures relating to Security, Health, and Safety, coordinating with various Goodwill divisions, as needed; influences any changes necessary to meet statutory requirements, ensuring minimum risk to Team Members and the business. May perform tasks such as dropping off the bank deposit, helping at other stores, and attending personal training and development classes, as needed. Processes complex sales transactions, including customer returns. Collaborates with store leadership to establish clear company vision and ensure Team Member engagement. Responsible for performance management (coaching, discipline, performance improvement plans, and annual reviews), staffing, compensation, and development of Team Members. Provides regular mentoring, training, and coaching to develop skills of Team Members. Plays critical role in driving company culture change efforts and change management processes. Models Goodwill Core Values - Trust, Collaboration, Engagement, Ownership, and Innovation. Performs other related duties, as assigned. Minimum Qualifications (Education, Experience, Skills): High School Diploma, GED, or equivalent work experience One-year work experience in Retail Management, preferred One-year customer service experience required Proficient in Microsoft Office Suite Ability to pass a background check and drug screen, where applicable for position Ability to speak and read English proficiently You will be eligible for a comprehensive Total Rewards package, 1st of the month following 60 days of employment that includes the following: 5 Medical Plans Employer Funded Health Reimbursement Account (HRA) 3 Dental Plans Vision Plan 401K Employer Paid Life Insurance Employee Assistance Program (EAP) Paid Time Off; Sick and Vacation Paid Holidays These are just a few highlights of our key benefit offerings! Become a valued member of an organization where good work meets community impact. Our mission is: Empowering Individuals, Strengthening Families, and Building Stronger Communities. Goodwill provides no-cost career development, training, and education services to help individuals build a better life for themselves and their families. Our core values are Trust, Collaboration, Engagement, Ownership, and Innovation. Everything we accomplish as a team is centered around these core values. Together, we create an inclusive and welcoming environment for each other. With stores conveniently located near you, you can work for a company where team strength and success are valued and encouraged. Join our team and gain opportunities for job growth at Goodwill and beyond. Goodwill of Central and Northern Arizona is an equal opportunity employer. Qualified individuals seeking employment are considered without regard to race (including traits associated with race, e.g., hairstyles), color, religion, sex (including pregnancy and related conditions, sexual orientation, or gender identity), national origin, disability, military status, age, genetic information, or any other category protected by applicable federal, state and local fair employment practice laws. Individuals with a disability may be entitled to a reasonable accommodation under the Americans with Disabilities Act and/or state or local laws. Please contact Goodwill of Central and Northern Arizona at ************** option 6 or ********************* if you need assistance or an accommodation due to a disability as defined by the Americans with Disabilities Act. For questions about your application or employment with Goodwill of Central and Northern Arizona, please contact our Candidate Support Line at **************, option 5. PHISHING SCAM WARNING: Goodwill of Central and Northern Arizona/Goodwill Industries of Monocacy Valley, Inc. ("GCNA/GIMV") are among several companies recently made aware of a phishing scam involving con artists posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote "interviews," and making artificial job offers in order to collect personal and financial information from unsuspecting individuals. Please note that GCNA/GIMV only use company email addresses, which contain "@goodwillaz.org" or @gimv.org", to communicate with candidates via email. The company also uses secure tools on our website to receive data from applicants and would never ask them to submit their personal banking information to apply for an open job. If you are contacted by someone about an open job at GCNA/GIMV, please verify the domain of the sender's email address and that they are asking you to apply on this website. If you believe you have been a victim of a phishing scam, please visit the Department of Homeland Security's Cyber Smart website ( ******************************************** ) to learn how to report it.
    $21k-30k yearly est. 8d ago
  • Service Supervisor

    Continental Careers

    Service supervisor job in Surprise, AZ

    Continental Properties is looking for a motivated and empowered Service Supervisor at our beautiful Springs at Stadium Village residential apartment community in Surprise, AZ. Our supervisors are instrumental in maintaining facility operations, creating new efficiencies and developing standards that have a positive impact on resident renewals and customer satisfaction. You will foster a collaborative work environment and encourage the maintenance team to provide great customer service. You will report to our Community Manager. Position Specifics Full-Time Pay: $33.00 - $35.00 per hour Additional earning potential through position-specific performance incentives Essential Responsibilities: Prepare apartment homes for rent by performing repairs in HVAC, electrical, plumbing, pools, carpentry, dry wall, building exteriors, appliances, painting Work with vendors to maintain the appearance and safety of the community Oversee expenses and budget Provide support and training to your team Skills for Success: 2 plus years of experience in multifamily Service Supervisor role EPA and CPO certifications desired, as well as substantial experience in HVAC, plumbing, pools, carpentry, dry wall, building exteriors and appliances Ability to work overtime and on call/non-traditional schedule including evenings, weekends and holidays This role requires occasional bending, stooping, and stretching. Candidates must be able to independently lift, carry, push, pull, or maneuver up to 100 pounds, and up to 250 pounds with assistance. You will also need to use technology such as computers, tablets, telephone, and other office equipment to perform responsibilities. Why You'll Love Life at Continental: Our award-winning culture fosters innovation and empowers our team members to lead. Here are some of the reasons that our team members continue to vote for us as a Top Workplace: Career Growth: You'll have the tools, training, and opportunities for a meaningful career with long-term growth potential. We invest in your learning & development with paid professional memberships, certifications, and tuition reimbursement. Mental Health & Wellness: Your well-being matters. We provide comprehensive mental health support including but not limited to 8-free counseling sessions per year and access to additional wellness resources. Balance: We recognize that balance varies for everyone, and we support our team members with that in mind. Recharge with generous vacation time, 9-paid holidays, and 4 company-paid half-days during designated months. Community & Connection: Build relationships through informal gatherings, lunches, community and company events, volunteer opportunities, and a vibrant social culture. Learn more about recent Continental events here! Culture of Belonging: The Continental IDEA (Inclusion, Diversity, Equity, & Allies) is our commitment to evolving our culture where team members feel a sense of belongingness each day. Our You Belong Here Initiative and Business Resource Groups focus on fostering an inclusive and equitable work environment for all. On-Site Living: Enjoy the convenience and luxury of living steps away from work with a discount on our on-site apartments. Performance Incentives: Reap the rewards with our enticing incentive programs, from additional earning potential on new leases and renewals to quarterly and year-end bonuses based on community performance. Whether you're in management or maintenance, we offer a variety of financial incentives tailored to help you thrive and grow with us! Industry-Leading Benefits: Enjoy a comprehensive benefits package, including Medical, Dental, and Vision Plans, flexible spending accounts, 401(k) with company match, and company-paid life and disability insurance. Family Support: Support your growing family with 6-weeks paid parental leave and with family-forming & fertility resources (up to 12-weeks leave for birth mothers). We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace. We comply with the Americans with Disabilities Act (ADA), and all applicable state and local fair employment practices laws, and are committed to providing equal employment opportunities to qualified individuals with disabilities. For the benefit of our residents, the communities we serve, and our co-workers, all applicants are required to pass a post-offer criminal background check prior to joining the Continental team. We are committed to fair and equitable compensation practices. The posted salary range represents our good faith estimate of the base salary for this role at the time of posting. Final compensation is based on a variety of factors, including a candidate's experience, skills, qualifications, and internal equity. This range does not include bonus potential or other forms of compensation and benefits.
    $33-35 hourly 2d ago
  • Transitional Services Supervisor (WTRNSUP-01) Weekends FRI-MON

    New Freedom's Career

    Service supervisor job in Phoenix, AZ

    Join New Freedom - Where Second Chances Become Bright Futures About Us At New Freedom, we don't just believe in second chances-we help people thrive because of them. We are a dynamic, compassionate, and peer-driven community dedicated to empowering justice-involved and formerly incarcerated individuals to successfully rebuild their lives and reintegrate into society. Our approach blends empathy with action-offering tools, mentorship, and unwavering support that transforms lives, families, and communities. When you join New Freedom, you join a movement that creates personal, societal, and economic change every single day. If you're driven by purpose, passionate about people, and ready to make a lasting impact, this is where you belong. Why You'll Love Working Here We take care of the people who take care of others. At New Freedom, you'll enjoy: Competitive pay - because your impact matters Enhanced health insurance- wellness shouldn't be a burden $0 Medical Plan available and other majority paid by company options $0 primary care co-pay $2,000 FREE Health Reimbursement Account Flexible Spending Account- medical and dependent care options Low-cost dental, vision, & supplemental coverage- to further support your health Company-paid life insurance & short-term disability - for unexpected needs Employee Assistance Program - confidential support for life's challenges 401(k) with company match - invest in your future while you invest in others Generous paid time off - including sick days, holidays, vacations, and more Free meals, snacks, drinks, & gym access - fuel your body and mind Free onsite training & certifications - CPR, Safety Care, Peer Support, and more About the Position - Transitional Services Supervisor The Transitional Services Supervisor is responsible for all re-entry aspects of the members served. The Transitional Services Supervisor is charged with the management and direct oversight of the Transitional Services Re-Entry Specialists and Peer Coaches. This position is responsible for performing a wide variety of member support activities as directed by the department Director, Chief Clinical Officer, and/or executive team members. Your Impact Will Include: Provide daily leadership and oversight to re-entry and peer coach teams, ensuring high-quality, member-centered care in an efficient and effective environment. Coordinate and balance all aspects of member support, including admissions, discharges, and transfers, while partnering with interdisciplinary teams to ensure seamless care delivery. Collaborate with the Director, HR, and executive leadership to foster a supportive, engaging work culture that promotes staff development and professional excellence. Drive departmental and organizational outcomes by aligning operations with established metrics, compliance standards, policies, and regulatory requirements. Oversee key operational functions such as member safety, complaint resolution, quality improvement initiatives, survey readiness, and client satisfaction follow-up. Recruit, hire, onboard, train, supervise, and evaluate staff, providing ongoing coaching, performance management, clinical supervision, and support to ensure professional growth, retention, and effective timekeeping. Ensure accurate, timely documentation and billing; uphold recovery-oriented, ethical, and member-advocacy principles; and maintain compassionate, professional relationships with members, staff, and families. Serve as an accessible daily operational resource, managing supplies and resources, engaging in regular supervision and continuing education, and meeting all Key Performance Indicators (KPIs). Performing additional duties as assigned to support our mission. Where You'll Work Primarily onsite at our offices and other facilities. Using standard office equipment, plus plenty of face-to-face interaction. Some days will require long periods of sitting, standing, or walking. Culture Fit Test Think you might be a great fit? Take our quick Culture Survey here: https://go.apply.ci/s/bQwMHI71Ue Select your desired position and complete the short survey. Can't find the role listed? Choose “Other Interest - Position Not Listed.” Equal Opportunity Statement New Freedom Ops LLC is proud to be an Equal Opportunity Employer, a drug-free workplace, and compliant with Veteran and ADA regulations. "We're not here to do small work-we're here to change lives, rewrite stories, and rebuild communities. At New Freedom, you won't just have a job. You'll have a mission: to turn second chances into powerful comebacks."
    $38k-63k yearly est. 23d ago
  • Front Desk Supervisor $19.50/hr

    Enchantment Resort 3.8company rating

    Service supervisor job in Phoenix, AZ

    Salary Range: 19.50 To 19.50 (USD) Hourly Are you outgoing, energetic, passionate, and authentic? Enchantment Resort is the perfect spot for you! At Enchantment, we work together to create and deliver extraordinary experience for all guests and team members here at the resort. Our culture is fast-paced, collaborative, inclusive, engaging, and we have one of the best views you'll ever find! Come join us! Basic Function : Supervises daily functions of Guest Services agents Work Performed : Supervise, train and schedule Front Desk staff, ensuring staff-to-occupancy is consistent with budget Ensure consistency with proper check-in and check-out procedures by Guest Service Agents Ensure proper communication with Housekeeping and other departments Address all guest needs and requests; ensure Guest Service Agents are following through Review daily checklists to ensure proper documentation, follow through of billing procedures and resort policies Review daily emergency reports, log books, trace reports, etc. Review room rate reports to ensure any special requests are noted, upgrades are completed and vouchers are attached Ensure proper cash procedures are followed and daily shift reports are closed at the Front Desk Maintain updated group information on resumes and in group information folders Process and maintain all group billing information, group masters, etc. to ensure a 3 day billing turn around Check timesheets daily and assist with payroll approval and documentation Ensure proper documentation occurs for disciplinary counseling for Guest Service Agents Other duties as assigned Supervision Exercised : Guest Service Agents Supervision Received : Guest Services Manager Responsibility & Authority : Responsible for daily operations of Front Desk to ensure optimum guest satisfaction and smooth internal accounting Supervise and assist with managing guest service operations including scheduling and payroll functions for Guest Services Department Minimum Requirements : High school degree or equivalent. Prior guest service experience highly desired. Must have strong organizational skills, excellent written and verbal communication skills and be able to perform and prioritize multiple tasks with ease. Computer skills required. Strong guest and team member relations skills Physical Requirements : 5% Sitting 90% Walking, standing and bending Lifting/Carrying up to 25 lbs. Hearing and manual dexterity Distance vision 1-3 feet Ability to drive golf cart as necessary
    $26k-33k yearly est. 12d ago
  • Customer Service Manager

    Goodwill of Central & Northern Arizona 4.0company rating

    Service supervisor job in Scottsdale, AZ

    Responsible for the oversight, leadership and achievement for the sales floor and obtaining set sales goals for Goodwill of Central and Northern Arizona (GCNA) and its affiliated entities. Directs all aspects relating to the daily operations of the sales floor, leading the team and driving the business. Key responsibilities include building, leading, and retaining motivated, high performing teams through effective leadership of Retail Sales Associates. Essential Duties and Responsibilities: Executes retail operations plan to achieve daily, monthly, quarterly, and yearly goals for profit, revenue, and production for a Retail Store location. Makes decisions on matters relating to the day-to-day retail operation within his/her defined work area. Conducts new goods inventory and ensures proper reporting. Reconciles and balances all daily paperwork. Ensures Team Members deliver excellent customer service to donors and customers. Works to de-escalate customer situations while finding an appropriate solution; involves upper management, as needed. Maintains the day-to-day operations of the store including managing and meeting Team Member and customer needs. Ensures store locations are clean, well-kept, and reflect the Goodwill brand appropriately. Transfers to different stores at any given time due to business needs. Oversees and maintains the day-to-day operations of the sales floor including daily maintenance, custodial duties, and floor standards. Provides regular mentoring and training to develop skills of Retail Sales Associates; ensures that Team Members are operating per company standards and procedures. Ensures that the store complies with all policies and procedures relating to Security, Health, and Safety, coordinating with various Goodwill divisions, as needed; influences any changes necessary to meet statutory requirements, ensuring minimum risk to Team Members and the business. May perform tasks such as dropping off the bank deposit, helping at other stores, and attending personal training and development classes, as needed. Processes complex sales transactions, including customer returns. Collaborates with store leadership to establish clear company vision and ensure Team Member engagement. Responsible for performance management (coaching, discipline, performance improvement plans, and annual reviews), staffing, compensation, and development of Team Members. Provides regular mentoring, training, and coaching to develop skills of Team Members. Plays critical role in driving company culture change efforts and change management processes. Models Goodwill Core Values - Trust, Collaboration, Engagement, Ownership, and Innovation. Performs other related duties, as assigned. Minimum Qualifications (Education, Experience, Skills): High School Diploma, GED, or equivalent work experience One-year work experience in Retail Management, preferred One-year customer service experience required Proficient in Microsoft Office Suite Ability to pass a background check and drug screen, where applicable for position Ability to speak and read English proficiently You will be eligible for a comprehensive Total Rewards package, 1st of the month following 60 days of employment that includes the following: 5 Medical Plans Employer Funded Health Reimbursement Account (HRA) 3 Dental Plans Vision Plan 401K Employer Paid Life Insurance Employee Assistance Program (EAP) Paid Time Off; Sick and Vacation Paid Holidays These are just a few highlights of our key benefit offerings! Become a valued member of an organization where good work meets community impact. Our mission is: Empowering Individuals, Strengthening Families, and Building Stronger Communities. Goodwill provides no-cost career development, training, and education services to help individuals build a better life for themselves and their families. Our core values are Trust, Collaboration, Engagement, Ownership, and Innovation. Everything we accomplish as a team is centered around these core values. Together, we create an inclusive and welcoming environment for each other. With stores conveniently located near you, you can work for a company where team strength and success are valued and encouraged. Join our team and gain opportunities for job growth at Goodwill and beyond. Goodwill of Central and Northern Arizona is an equal opportunity employer. Qualified individuals seeking employment are considered without regard to race (including traits associated with race, e.g., hairstyles), color, religion, sex (including pregnancy and related conditions, sexual orientation, or gender identity), national origin, disability, military status, age, genetic information, or any other category protected by applicable federal, state and local fair employment practice laws. Individuals with a disability may be entitled to a reasonable accommodation under the Americans with Disabilities Act and/or state or local laws. Please contact Goodwill of Central and Northern Arizona at ************** option 6 or ********************* if you need assistance or an accommodation due to a disability as defined by the Americans with Disabilities Act. For questions about your application or employment with Goodwill of Central and Northern Arizona, please contact our Candidate Support Line at **************, option 5. PHISHING SCAM WARNING: Goodwill of Central and Northern Arizona/Goodwill Industries of Monocacy Valley, Inc. ("GCNA/GIMV") are among several companies recently made aware of a phishing scam involving con artists posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote "interviews," and making artificial job offers in order to collect personal and financial information from unsuspecting individuals. Please note that GCNA/GIMV only use company email addresses, which contain "@goodwillaz.org" or @gimv.org", to communicate with candidates via email. The company also uses secure tools on our website to receive data from applicants and would never ask them to submit their personal banking information to apply for an open job. If you are contacted by someone about an open job at GCNA/GIMV, please verify the domain of the sender's email address and that they are asking you to apply on this website. If you believe you have been a victim of a phishing scam, please visit the Department of Homeland Security's Cyber Smart website ( ******************************************** ) to learn how to report it.
    $21k-29k yearly est. 7d ago

Learn more about service supervisor jobs

How much does a service supervisor earn in Chandler, AZ?

The average service supervisor in Chandler, AZ earns between $30,000 and $79,000 annually. This compares to the national average service supervisor range of $34,000 to $80,000.

Average service supervisor salary in Chandler, AZ

$49,000

What are the biggest employers of Service Supervisors in Chandler, AZ?

The biggest employers of Service Supervisors in Chandler, AZ are:
  1. Greystar Real Estate Partners
  2. Molina Healthcare
  3. Arcis Golf
  4. Maricopa CC District
  5. Aramark
  6. Continental Careers
  7. Education Realty Trust Inc.
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