Service supervisor jobs in Chicago, IL

Customer & Consumer Service Manager Who We Are: uni Brands is a global leader in the writing instruments products industry. For more than 100 years, uni's reputation and distinctive image have been consistently developed across an expanding number of products, brands and international markets. uni is one of the world's most widely recognized families of writing instruments. Please visit ************************ for additional information. Position Summary: We are seeking a proactive and results-driven Customer & Consumer Service Manager to lead our customer support team and ensure outstanding service delivery. This role is responsible for overseeing consumer and customer service operations and fostering an exceptional service culture. The ideal candidate will possess strong leadership skills, problem-solving abilities, and a passion for delivering exceptional customer and consumer experiences. Key Responsibilities: Customer Service Operations Oversee and manage the daily operations of the customer service team. Develop and implement effective customer service policies, procedures, and standards. Track key performance metrics and prepare reports to evaluate service quality and efficiency. Stay up to date with industry trends and best practices in customer service. Team Leadership & Development Lead, coach, and mentor a team of customer service representatives to enhance performance and engagement. Oversee the training of customer service representatives in consumer engagement best practices. Handle escalated customer issues and resolve conflicts in a professional manner. Customer Satisfaction & Engagement Monitor customer inquiries and ensure timely and professional resolution of issues. Analyze customer feedback and complaints to identify trends and implement improvements. Consumer Service Excellence Enhance consumer service experiences by implementing personalized support strategies. Develop and maintain a consumer feedback loop to continuously improve products and services. Ensure effective communication channels are available for consumers, including phone, email, chat, and social media. Cross-Department Collaboration Collaborate with other departments, including sales, marketing, and product development, to enhance customer and consumer satisfaction. 3PL Partner Management Manage 3PL (Third-Party Logistics) partner relationships to ensure accurate and timely order fulfillment. Monitor order processing, shipment tracking, and inventory levels in collaboration with 3PL providers. Address and resolve any logistics-related customer service issues efficiently. Develop strategies to improve order accuracy and delivery timelines in coordination with 3PL partners. Job Qualifications: Bachelor's degree preferred. Associate's degree required, or equivalent work experience. 5-7 years minimum of progressive Customer Service experience 1-2 years minimum of direct people management Must have experience with customers including Amazon, Wal-Mart, Target, and Staples High proficiency with Excel, data/analysis, and reporting SAP experience; SAP ByDesign experience preferred Working knowledge of EDI What We Offer: At uni Brands we work hard to embody our core values (humble, hungry, and wholehearted), while aspiring to fulfill our vision - to deliver unique solutions that enrich the lives of our customers by inspiring creativity and connection . We hold our values and our vision in such high esteem because we believe that where creativity and connection exist, vitality and growth are sure to follow - and we enthusiastically embrace the opportunity to deliver the tools and solutions that foster this type of flourishing. At uni we recognize the profound personal investment required by each individual to ensure our success and in return, we work tirelessly to make uni a place where our people can flourish including offering: An annual salary range of: $95k-$105k A comprehensive and competitive insurance benefits program, which includes medical, dental, vision, life, long and short-term disability insurance Benefits start the 1st of the month following the hire date 401(k) plan with a company match Generous paid time off policy Break room stocked with snacks and drinks Hybrid work option: 3 days in office/2 remote

Commercial & Industrial Field Service Manager Company Overview: Culligan is a global leader in water treatment solutions, committed to providing innovative, high-quality products and services to meet the water needs of commercial and industrial customers. With a focus on sustainability, Culligan offers comprehensive water treatment solutions that help businesses improve efficiency, reduce costs, and ensure compliance with industry standards. Description: The Field Service Manager is a hands-on leader responsible for building, coaching, and motivating a high-performing team of Field Service Technicians to deliver exceptional customer experiences while meeting financial and operational goals. This involves technical expertise with strong leadership and business acumen to ensure that service operations run efficiently, customers remain satisfied, and the department achieves its budgeted performance. This is a player/coach role -the successful candidate will both lead and participate in field activities (system startups, troubleshooting, repairs, training). The position requires close collaboration with Commercial, Engineering, Operations, and Finance teams. Travel may reach up to 50% for short durations, including occasional international assignments. Responsibilities: Lead, mentor, and develop a team of Field Service Technicians/Engineers to achieve excellence in performance, professionalism, and customer service to commercial and industrial businesses. Drive accountability through goal setting, coaching, performance reviews, and training programs. Maintain an organized log of open service issues (email, phone, and field) to ensure timely resolution and proactive customer communication. Track and report KPI metrics on responsiveness, resolution time, and customer satisfaction. Ensure service reports are completed with accuracy, detail, and timeliness for every site visit. Oversee service trip quoting, billing, and cost allocation to ensure accuracy and profitability. Monitor and manage the department budget, including forecasting, cost control and revenue. Partner with the Commercial team to expand revenue streams through spare parts, proactive maintenance, and customer training programs. Develop and enforce service policies, safety procedures, and standard operating practices. Promote a culture of continuous improvement, focusing on process efficiency, cost reduction, and customer value enhancement. Provide direct (or phone/e-mail) technical support to clients and service technicians in the field for start-ups, troubleshooting and repairs. Maintain professional, courteous communication with customers-especially in high-pressure or urgent situations. Respond to emergency service calls, including after-hours or weekend support when necessary. Ensure adherence to all company and customer safety policies during field activities. Perform other projects and duties as assigned to support organizational goals. Requirements: Bachelor's degree in a technical discipline (Engineering preferred); equivalent technical and managerial experience may be considered. Minimum 5 years of management experience in a technically complex, B2B environment. Prior water treatment industry experience strongly preferred. Strong mechanical and electrical troubleshooting skills, with proven ability to diagnose and resolve equipment issues both on-site and remotely. Ability to read and interpret technical drawings, blueprints, electrical schematics, and P&IDs. Excellent communication, organization, and customer relationship management skills. Physical capability to lift up to 50 lbs unassisted and work in varying site conditions. Willingness to travel up to 50%, including international travel as required. Competencies: To perform the job successfully, an individual should demonstrate the following competencies in this position: Integrity, Resourcefulness, Customer Focus, Team Player, Adaptability, Commitment to Excellence Target Salary Range: $110,000 - $150,000 salary a year with the opportunity for eligible employees to earn additional compensation pursuant to the Company's bonus plan. Exact pay will be based on factors including, but not limited to relevant education, qualifications, certifications, experience, level, geographic location, and business and organizational needs. Full-time positions are eligible for competitive benefits, including paid time off, health, dental, vision, life, disability benefits and 401(k). Benefits: Competitive salary and bonus. Comprehensive benefits package, including health, dental, and vision insurance. Professional development and training opportunities. Opportunity to work with a market leader in water treatment solutions.

Primary Function: Has overall responsibility for the strategic leadership and operational excellence of the service department. Builds scalable infrastructure, implements efficient processes, and fosters a culture of continuous improvement to support long-term customer relationships and business growth. Ensures the delivery of high-quality post-sale support through effective service request management, field service coordination, and customer satisfaction initiatives. Primary Responsibilities: Strategic Service Leadership Defines and execute a long-term vision for the service organization that aligns with company goals and customer expectations. Leads initiatives to improve service delivery, reduce equipment downtime, and enhance customer experience. Establish and monitor service performance metrics, driving accountability and operational excellence. Service Operations Management Oversees the full lifecycle of service requests, ensuring timely, accurate, and professional resolution. Directs field service teams and technical support staff, optimizing scheduling, resource allocation, and responsiveness. Ensures compliance with warranty policies, service agreements, and industry regulations. Customer Experience & Satisfaction Champions a customer-centric approach across all service functions. Implements feedback mechanisms, satisfaction surveys, and follow-up protocols to measure and improve service quality. Serves as a senior escalation point for complex service issues and high-value customer relationships. Secondary Responsibilities: Process & Infrastructure Development Designs and implements scalable service processes, workflows, and systems to support growth and efficiency. Builds infrastructure where gaps exist, creating structure in areas of ambiguity and evolving needs. Leads digital transformation efforts within the service department, including CRM and service management platforms. Team Development & Leadership Recruits, trains, and mentors a high-performing service team, fostering technical expertise and leadership capabilities. Conducts performance evaluations, succession planning, and professional development initiatives. Reporting & Analytics Delivers executive-level reporting on service performance, customer satisfaction, and operational trends. Uses data-driven insights to inform strategic decisions and continuous improvement efforts. Cross-Functional Collaboration Partners with engineering, sales, and product teams to ensure service readiness for new product launches and customer feedback integration. Represents the service function in leadership meetings and strategic planning sessions. Position Requirements: Education & Experience Bachelor's degree in Engineering, Business Administration, or related field desired. Minimum 10 years of experience in service operations, with at least 5 years in a senior leadership role within an OEM manufacturing or industrial environment as a Service Manager. Proven experience managing technical service teams and developing service infrastructure. Skills & Competencies Strategic thinker with strong operational execution capabilities. Exceptional leadership, communication, and interpersonal skills. Proficiency in CRM, ERP, and service management platforms. Strong analytical skills and ability to interpret complex data sets. Deep understanding of machinery, industrial equipment, or technical service environments. Other Requirements Ability to travel to customer sites, manufacturing facilities, and industry events as needed. Comfortable working in fast-paced, evolving environments and creating structure where ambiguity exists. Demonstrated resilience and adaptability in navigating change and leading through uncertainty. HSG is committed to ensuring equal employment opportunities to all qualified persons without regard to race (including associated hairstyles), color, religion, sex, gender identity, sexual orientation, national origin, ancestry, citizenship status, age, marital status, genetic information, military status, unfavorable discharge from military service, order of protection status, pregnancy, arrest record, disability, or any other status protected by applicable law. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. HSG participates in E-Verify and conducts pre-employment drug testing and background checks as part of our hiring process.

Chicago, IL $110k - $130k + Benefits & Performance Bonus Grow a service division, build a legacy. Looking for more than just a job? This is your chance to step into a role where your impact within the service division is seen, your growth is supported, and your success truly matters. This contractor is on an explosive growth journey, and strive for greatness every day. With no cap on future growth, this is a business where your career can truly go to the next level. Join a company that has your back from day one. You'll be working with a contractor that's stable, well-funded, and gives you the tools, training, and support you need to succeed. Benefits Healthcare insurance 401k Performance Bonus Key Requirements Prior experience leading a commercial roofing service division Solid knowledge of commercial roofing systems Have a background in dealing with P&L If you want to join this journey then APPLY NOW with your resume. Don't have a resume? No problem! Just get in touch directly with Charlie through text, call or email: ************** ********************************

Our client in the manufacturing industry is seeking a Customer Service Manager to lead the customer support function and serve as a key liaison between customers, production, sales, and shipping The Customer Service Manager will oversee day-to-day service operations, ensure exceptional customer experiences, and help strengthen internal communication to support on-time delivery, product quality, and customer satisfaction. Key Responsibilities Manage and lead a small customer service team, including hiring, coaching, training, and performance development. Serve as the primary escalation point for customer issues, ensuring timely and effective resolution. Develop and implement customer service standards, metrics, and best practices tailored to a manufacturing environment. Oversee order entry, changes, cancellations, and status updates to ensure accuracy and timely processing. Partner with production scheduling, purchasing, and shipping to resolve order delays, inventory issues, or lead-time challenges. Monitor open orders, backlogs, and fulfillment performance to ensure transparency and customer alignment. Build strong relationships with customers through proactive communication, responsiveness, and problem-solving. Provide product information, pricing support, and technical guidance as needed in collaboration with engineering and sales. Maintain clear documentation of customer interactions, service issues, and resolutions. Identify service gaps and opportunities to improve processes, tools, and communication across departments. Implement systems or workflows to strengthen accuracy in order handling, customer follow-up, and internal coordination. Partner with leadership to support continuous improvement initiatives, potentially including ERP enhancements or customer portals. Qualifications 5-10+ years of customer service experience, ideally within a manufacturing, distribution, or industrial environment. Prior experience supervising or managing customer service teams. Strong understanding of order management, production workflows, and supply chain. Bachelors Degree preferred

Established in 1978, United Scrap Metal (“USM”) has grown from $200 and a rental truck into one of the largest full-service recyclers in the country. Today, the USM team continues to pioneer innovative, solutions-driven recycling programs through ethical and sustainable practices, which have earned them both acclaim and recognition amongst industry partners. With 700+ team members across 11 locations nationally, the company's commitment to excellence is reflected in its award-winning history, as well as an outstanding client retention rate across thousands of customers throughout North America. Equally as important is the expansion of the team's focus on philanthropy, sustainability, diversity and carrying out our corporate mission: making a positive impact on the lives of others. USM is proud to make a difference for its customers, partners, team members, communities and the planet as it continues to drive its expansion forward for the next forty years and beyond. USM is looking for purpose-driven individuals who seek to utilize their unique traits and attributes to make a positive impact on the company and further our mission. Team members at United are driven to achieve results and are tenacious in the face of challenges. They are humble and intellectually curious, seeking the ability to roll up their sleeves and “get their hands dirty” to solve complex problems while maintaining the motivation to develop both personally and professionally. Lastly, collaboration is vital to our business and line of work; therefore, our team members must be able to communicate and build relationships with multiple cross functional departments across the organization. Position Overview The Bilingual (Spanish) Operations Supervisor supports the Operations Manager overseeing and directing the various Operations Team Members who are responsible for sorting and separating raw materials. This individual's main priority will be to initiate process improvement and leadership of his or her area of assigned responsibility. Reports directly to the Operations Manager and oversees his or her specific department of team members. Summary of Responsibilities Operates the facility in full compliance with USM's Safety Program, EPA Regulations, & OSHA Standards; coordinates any other facets of the program with outside safety consultants while helping to facilitate ongoing training with an in-house safety liaison Supports all Wire Processing and De-Ox related activity Develops the strategic thought process and intuition of the key team members who lead each department; this will encompass developing a thorough operator training program in the future Implements policy in reference to attendance, punctuality, and equipment damage and disciplines, when necessary, if expectations are not met Understands our feedstock by given customer segments: Manufacturing, Demo & Contractors, Facility, Scrap Recyclers, Recycling Center, Obsolete / Repair Service Centers and Utilities Coordinates cost effective preventative maintenance, and overall upkeep of operations; upholds pre-inspection system standards and other proactive measures Responds to Sales Team inquiries regarding the scope of our services and overall capabilities Possesses the vision to profitably expand volumes and help grow the business into the future Establishes low turnover due to a superior workforce Supports development of risk mitigation initiatives Coordinates efficient day to day operations, scheduling and staffing logistics of his or her area of responsibility Identifies challenges, increases efficiencies and oversees the entire operation Creates and manages performance management and improvement tracking systems Performs new team member orientation, training & development logistics and recordkeeping Assists with team member relations Participates in cross functional committee facilitation Supports companywide communication and strategic initiatives (ISO 14001 / RIOS) Ensures team member safety, welfare, wellness, health reporting and services Must demonstrate competency in all aspects of the job and company objectives Demonstrates understanding of company policies, rules and trainings Other duties as assigned The Operations Supervisor contributes to the accomplishment of Operations practices and objectives that will create a team oriented and high-performance culture. The following represent a more detailed description of the expectations for the individual in this role: Scope and Responsibility of Position: Develops a cohesive team that facilitates delivering marketing commitments on a consistent basis; coordinates all maintenance activities related to machinery, plant equipment / building, and spare parts; develops a production schedule that helps maximize throughput while reducing cost per pound; strives to minimize downtime, with the exception of required maintenance related activity; participates in Night Shift “checks and balances”, ensuring coordinating activities and crossover. Leadership Role: Leads by example; provides training, support, and positive reinforcement to all team members; provides cross training, nurturing, and feedback that enable individuals to rapidly develop; executes timely employee reviews of all personnel; exhibits professional communication at all levels within organization; possesses a sense of urgency related to completing all committed orders on a timely basis; provides critical feedback on material recoveries and processing limitations; execution needs to be cognizant of our SWOT's (Strengths, Weaknesses, Opportunities, & Threats); builds a related network that can be leveraged for expertise, guidance, opportunity, and outsourcing knowledge is beneficial. Meet or Exceed Department Goals: Efficient production and timely delivery of quality products; consistent low-cost production in a safe environment; activities aligned with Operations Manager in regards to capital projects and overall operations; works with Operations Manager to develop concise cost structures and production standards while establishing an incentive program that rewards operational excellence.; consistently delivers production numbers in our current reporting format; executes prompt/accurate receiving reports and load recoveries; understands our material disposition and commodity markets. Required Characteristics Fluency in English; working knowledge / basic communication in Spanish College degree or equivalent related job experience preferred Experience in the metal industry/ manufacturing / heavy industrial environment preferred Possess a basic understanding of how a company operates financially Ability to be “hands on” while training and supporting direct reports Participates in personal ongoing development The Company desires a candidate who has shown a stable job history, dependable attendance practices and whose references can state is a trustworthy individual Ability to work in various environmental conditions such as extreme heat or cold, dusty, dirty and/or wet conditions Candidate must pass a pre-employment physical, background and credit check Able to fulfill flexible scheduling requirements as determined by the manager and / or business needs of the operation Minimum Safety Training Requirements Basic on-the-job training that satisfies the Primary Objectives of the specific position (as noted above) US-SOP-01 United in Safety Manual US-F11 QEH&S Policy US-SOP-03 Team Member Handbook We strive to demonstrate our Core Values in all positions at USM: Trust ● Commitment ● Loyalty ● Passion ● Respect● Service ● Performance USM is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law. USM will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. USM is a Zero Impairment Workplace. USM provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify your Talent Acquisition contact or another member of our People Experience Team at ***********************. The decision on granting reasonable accommodation will be made on a case-by-case basis.

500 W Lake St., Elmhurst, IL 60126 Sales BDC Manager $60,000 + Performance Bonus = Excellent Income! Great Benefits! Career Growth! McGrath BMW of Elmhurst is a great place to have a rewarding career! We are seeking a full-time Sales BDC Manager to hire, train, assist and manage our fast-paced Business Development Call Center sales staff, monitor their performance, and more! Auto Sales BDC Manager experience is strongly preferred. We are part of the super successful and family-owned McGrath Auto Group. We appreciate our employees and invest in their success! Apply now and drive your career forward with this great opportunity! Upload your resume and complete the assessment for priority consideration. Responsibilities - Automotive Sales BDC Manager: Hire, train, assist and manage the Sales BDC staff in our fast-paced business development call center, set performance goals, and more Train and assist Sales staff to respond to internet, phone and live chat inquiries using email, phone and live chat scripts and templates Train Sales staff to identify customer's needs, present product information, and schedule several appointments per day for customers to meet with our dealership's sales team. Mentor Sales staff to help them grow their book of business and coach them on proven sales tactics Monitor and analyze sales data to identify improvement areas Track key performance indicators (KPIs) such as lead conversion rates and appointment show percentages Maximize sales and profitability to agreed levels of performance Contribute to high CSI scores Qualifications - Automotive Sales BDC Manager: Auto Sales BDC Manager and/or telemarketing, appointment setting, or customer service experience is preferred Proven track record of meeting and/or exceeding sales targets Excellent managerial and leadership experience Excellent communication, computer and customer service skills Goal driven and self-motivated to succeed A team builder with a strong work ethic Able to work under pressure with a calm, positive, 'can-do' attitude Able to work in a fast-paced environment and manage multiple tasks simultaneously. Excellent follow-through skills An enthusiastic and positive personality Professional appearance and demeanor High school diploma We Offer Excellent Benefits: $60,000 + Performance Bonus = Excellent Income! Training Paid time off Closed on Sundays 401(k) with employer match! Health and dental insurance State-of-the-art facility Employee discounts on vehicles and more

Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing. Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state, or local law. Military encouraged to apply. Job Description Shift Leaders are responsible for supervising employees and general operations of the restaurant. The ideal candidate for this position would possess excellent customer service skills to respond to the needs of customers. In addition, this candidate would be self-motivated and ready to assist the managers with any tasks that need to be executed to keep our facilities well-maintained and running smoothly. This person would be knowledgeable of store operations and PFJ's commitment to quality and customer service. Pay Rates Starting between: $14.95 - $22.22 / hour Qualifications Previous experience or working knowledge of restaurant operations Incredible customer service skills & the ability to help maintain a customer focused culture Must be proficient with a calculator, computer, and other equipment Ability to work as part of a team and interact with different levels from hourly team members, customers, vendors, and corporate representatives Must be able to work a flexible schedule of nights, days, weekends, and holidays Background check is required Additional Information Fuel Discount Nation-wide Medical Plan/Dental/Vision 401(k) Flexible Spending Accounts Adoption Assistance Tuition Reimbursement Flexible Schedule Weekly Pay Job Location Google Maps requires functional cookies to be enabled

Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network. Come join us to create what's next. Let's define tomorrow, together. Description At United, we fly into airports around the entire world. And we need a whole team of people to keep things running in tip-top shape! From the exceptional service at the check-in counter to the departure gate, and even behind the scenes making sure your checked bags arrive with you, our Airport Operations team keeps operations at our airports running smoothly every single day. The supervisor will focus on leading and developing the skills of front-line co-workers with the goal of delivering consistent and excellent customer service and delivering a quality product in accordance with Company guidelines. Ensure consistency on operational, service and product delivery. Lead performance dialogues with front-line co-workers to review metrics, performance boards and issues boards. Develop and support standard work and continuous improvement processes. Oversee and support the performance of a team, zone or cell. Focus on performance issues with the goal of changing co-worker behavior. Set expectations with front-line co-workers and gain their commitment to act in accordance with Company guidelines and union agreements. Serve as subject matter expert on safety, service and procedures. Team Leadership Activities * Engage front-line co-workers to deliver excellent customer service and an on-time quality product - for example, participate in briefings, and develop team communications * Engage and recognize external customers * Monitor front-line co-worker behavior with customers (both internal and external) to ensure consistency and compliance with Company guidelines, procedures and standards * Monitor the performance of a team, zone or cell, taking actions as necessary, to ensure daily goals are met * Assess and delegate the appropriate work tasks to Service Directors/Leads/Pursers * Identify issues and engage in structured problem solving to assist front-line co-workers in accomplishing work * Conduct trend analyses, review key metrics and take actions to address items not on track - lead performance dialogues with front-line co-workers to review metrics, performance boards and issues boards * Develop and implement standard work and continuous improvement processes * Set expectations with co-workers with regard to performance standards including consistent and outstanding delivery of service and product * Provide front-line co-workers with regular coaching, feedback and recognition, as appropriate * Develop skills of front-line co-workers by coaching on performance, as it relates to customer service and products * Communicate effectively to ensure priorities are understood and acted upon, with clear turnover for continuity across shifts * Serve as a subject matter expert on service and procedures Performance Management Activities * Develop actions plans to affect behavior change (e.g. dependability, overall job performance) * Provide technical guidance and interpret company guidelines and procedures and/or union agreements to assist employees in performing functional tasks and to ensure that safety, security and service are delivered consistently * Identify, address and issue appropriate and timely corrective action in accordance with guidelines * Conduct "routine" investigations, as appropriate, into performance, safety (damages and injuries), complaints and other work issues * Recognize and document excellent performance * Partner with vendor supervisor staff to define and address performance impacting shared goals and service delivery to United's customers * Participate in peer, safety and accident review boards * Confront and address inappropriate behavior and performance issues with specific feedback Administrative Activities * Complete all mandatory regulatory and Company required documentation of activities * Document performance issues into case management system * Attend division/unit/group meetings * Participate on collateral projects * Email/Voicemail follow up Qualifications What's needed to succeed (Minimum Qualifications): * High school diploma or equivalent * Experience leading and influencing a team and customer service experience * Strong written and oral communication skills * Conflict resolution and decision making, with the ability to lead * Experience supervising Union personnel a plus * Proficient in IT systems and common software appropriate to work group * Business Acumen/Continuous Improvement * Customer Focus * Conflict Resolution * Accountability * Teamwork * Engagement/Motivation * Safety Orientation * Planning/multi-tasking * Ensure front line co-workers are delivering on service, performance and safety objectives set by the company and station * Operational performance (D:0, A:14, bridges, late weights, freight and mail boarded as booked) * Controllable Expense (Easy Hours, late lunches) * Revenue generation (upsell) * Front line performance (SSEs) * Safety performance (OSHA, LTI, damages) * Serve as first responder for co-worker / customer issues, measured through employee engagement surveys, customer feedback surveys, - survey results-UP, lower number of employee grievances * Improved union relations- working within contractual language What will help you propel from the pack (Preferred Qualifications): * Bachelor's degree and/or 5+ years equivalent work experience The base pay range for this role is $75,970.80 to $92,853.20. The base salary range/hourly rate listed is dependent on job-related, factors such as experience, education, and skills. This position is also eligible for bonus and/or long-term incentive compensation awards. You may be eligible for the following competitive benefits: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges. United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.

L2TMedia, a premier digital marketing company, brings 20 years of experience and a robust suite of marketing solutions to the automotive industry. Partnering with thousands of dealers across the country, we help dealers build awareness, engage customers, and generate qualified leads. We provide our clients with the best service possible by offering innovative technology and strong expertise in Google, Facebook, and Amazon advertising. For more information ********************* L2TMedia has been ranked by Inc. 5000 list (7 years) and Crain's Fast 50 (5 years). We offer an environment of growth from within, constant collaboration, and ongoing training to take you to the next level. Our office is conveniently located within a few minutes of the CTA and Metra. Our hybrid work model allows employees to have a great work-life balance. We are currently looking to fill a Supervisor, Data and Audience Services position at L2TMedia! Job Summary The Supervisor, Data and Audience Services plays a key role in L2T's data-driven advertising. You will be bridging the gap between business needs and technology by supporting the roadmap for L2T's data products. The Supervisor, Data and Audience Services owns our proprietary Customer Data Platform (AudiencePro) and plays a key role in shaping the roadmap and development of our first- and third-party data capture solution (AudienceID). This role oversees the team responsible for product delivery and performance. Responsibilities Product Management • Own the product vision and roadmap for L2T's data-powered products, including but not limited to, the evolution of AudiencePro and its integration with paid media platforms, as well as AudienceID. • Follow and maintain necessary process documentation related to AudiencePro on-boarding, off-boarding, integrations, and updates. • Ownership of 3rd party vendor relationships. Vetting alternative vendors and maintaining competitive intelligence to ensure L2T is working with the right partners. • Develop processes and document procedures related to AudiencePro and AudienceID including on-boarding, integrations, and best practices which improve efficiency and performance. • Maintain product specific SOPs and ensure processes are being followed. • Develop and implement uniform audience and campaign strategies and provide added value for clients through thorough analysis, established benchmarks, and new product suggestions that will enhance their overall digital marketing strategy. • Support manager to develop annual budgets and resource allocations for owned products and ensure products are delivered within budget each quarter and staffing is appropriate. • Monitor 3rd party vendor costs and reconcile monthly billing. • Collaborate with Sales and Marketing teams to develop data product education, internal training, and go-to-market collateral. • Participate in client calls and meetings as requested for training and upselling opportunities. Product Management Lifecycle Process • Identify and evaluate new business opportunities to enhance our data offerings. • Analyze usage and campaign data to identify product improvements, performance benchmarks, and audience strategy optimizations. • Collaborate with development teams to align product vision with technical execution. • Present data-backed product recommendations and business cases to leadership. • Support manager in developing L2T's consumer journey framework using first- and third- party data, and development of new features and product enhancements using the Product Management Lifecycle Process. Team Management • Provide continuous training and coaching/mentoring to the team so that required level of performance is met and maintained. • Ensure that all team members achieve their individual development goals. • Lead teams to successful execution of departmental performance objectives. • Delegate, oversee and hold staff accountable for daily activity and their individual workloads. • Conduct annual performance discussion with team to guarantee that all members receive structured and documented formal performance feedback. • Lead recruitment process as new vacancies arise within the team; ensure an active workforce gap plan. Education Requirement • Bachelor's degree in business, marketing, or related field required. • Proficient with all Microsoft Office products. Required Skills Technical/Functional: • 3-5 years of experience in product management, digital media, data strategy or similar role. • Exceptional writing skills: capable of crafting well-written POVs and presentations as well as product requirements and acceptance criteria. • Knowledge of SQL queries and basic database mapping. • Experience with ad platforms such as Google Ads, GA4, Meta, and Amazon. • Proficiency in Excel. • Strong business acumen and analytical thinking with the ability to synthesize complex data sets into actionable insights. Leadership: • 1+ years of experience leading teams. • Skilled in keeping teams focused, informed, and motivated during organizational shifts or uncertainty. • Build effective relationships across departments to drive alignment and deliver results. • Manages competing demands with sound judgment and ensures accountability across the team. • Maintains trust and forward momentum while addressing issues head-on with clarity and fairness. • Brings a strong analytical mindset and strategic thinking as well as business acumen. Preferred Skills • Experience with CDPs and audience segmentation tools. • Experience with automotive CRM and DMS vendors regarding integrations, and available data. • Understanding of API integrations; comfortable navigating API documentation. • Experience with data visualization tools such as Power BI. • Agency-side digital media or advertising experience. Benefits: L2TMedia offers a comprehensive benefits package that includes medical, dental, vision, life insurance, short and long-term disability, commuter benefits, Paid Maternity Leave, Employee Assistance Program (EAP), 401(K) retirement plan with a company match, 15 PTO (1st Year), 12 Paid Holidays, and Summer Fridays. The total compensation range for this full-time position is $80,000.00 to $100,000.00 and based on experience and location of where the job is performed. L2TMedia strives to maintain a diverse, equitable, and inclusive workforce, ensuring that equal opportunities are extended to all qualified applicants and employees regardless of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability and genetic information. The above statements are intended to provide a general overview and level of work being performed by most people assigned to this job. They are not intended to be a list of all responsibilities, duties and requirements. Additional duties can be assigned as determined. L2TMedia is an Equal Opportunity/Affirmative Action Employer. We support a diverse workforce.

Are you a strong technical leader who thrives in a fast-paced, customer-focused environment? We're looking for a Field Service Supervisor to join our team and lead our field service operations for the region. In this role, you'll oversee the deployment, scheduling, and performance of field service resources while driving customer satisfaction, operational efficiency, and continuous improvement. As a key leader in our service organization, you will help deliver value-added service solutions that support our customers' operations and ensure optimal performance of their automation systems. What You'll Do Lead and supervise field service technicians to meet project timelines, budget targets, and utilization goals. Manage resource scheduling and coordinate with engineering and service project managers to ensure technicians are prepared and effective. Collaborate with cross-functional teams to deliver exceptional service experiences and maximize first-time fix rates. Respond to customer escalations and drive problem-solving and improvement initiatives. Support remote customer service operations, including on-call programs and follow-up activities. Drive proactive service solutions and resource utilization across internal teams, contractors, and third parties. Develop and manage service documentation aligned with ISO standards; participate in audits and maintain compliance. Coach, mentor, and support your team's professional development and performance. Track and report on KPIs regularly to help meet departmental goals. Represent the service team in corporate initiatives and help share best practices across divisions. What You Bring Degree or diploma in technology, engineering, or a related field; leadership or project management experience is a plus. 10+ years of experience in service or project management within the automation industry. In-depth knowledge of automation systems, including pneumatic, hydraulic, mechanical, and electrical components. Strong troubleshooting background with automation systems. Proficiency in lean manufacturing concepts and continuous improvement processes. Skilled communicator with excellent interpersonal, time-management, and problem-solving abilities. Familiar with Microsoft Office and digital tools for scheduling, reporting, and documentation. Able to travel and hold a valid passport. Must be able to work in a hands-on, physical environment including lifting and extended standing when needed. Why Join Us Be part of a forward-thinking company driving innovation in automation. Collaborate with passionate experts and serve high-impact customers. Lead a skilled, mission-driven team with a focus on performance and growth. Enjoy a supportive culture where your ideas and efforts truly make a difference. Ready to lead and make an impact? Apply now to become our next Field Service Supervisor. If you're excited about this role, but do not meet all the qualifications listed above, you are still encouraged to apply. Why YOU should join our ATS Life Sciences Systems team: We value our PEOPLE - The foundation of a great company is having the best team which is why we continuously work to develop, engage, empower and energize our people. The best people want to work with the best team - the best teams are diverse and inclusive teams. What we do MATTERS - our Life Sciences projects contribute to improving the lives of people around the world! ATS has made a commitment to be carbon neutral by 2030! INNOVATION and PROBLEM SOLVING is at our core - Our pursuit of continuous improvement in everything we do. Our focus is on building diverse teams, stimulating innovation by challenging conventional thinking, encouraging fresh ideas and promoting creative problem-solving. We prioritize internal GROWTH & DEVELOPMENT - ATS offers endless opportunities for professional growth and development - with a tuition reimbursement program, individual development programs and a commitment to promoting from within - there is space for you to grow your career at ATS! We offer COMPETITIVE Total Rewards - Starting salary for this position is $43.00 - $50.00/hour with overtime pay eligibility, paid time off (PTO), employee incentive bonus program, comprehensive benefits (including health, dental vision and employee assistance program). Work in a fully climate-controlled environment, with a wellness reimbursement, tuition reimbursement, annual paid volunteer day off, 401K with employer match and optional employee share purchase program and more!!! 25-40% travel is required (domestic and international). A place to BELONG: We celebrate our differences and ensure that all employees have equal opportunities for growth and development. We believe that diversity of thought, background, and experiences is essential for our success and innovation. ATS is in compliance with the Americans with Disability Act (ADA) and will, upon request, assist those who may require specific accommodations due to a personal disability. We would ask that those who require assistance to notify our offices as soon as possible if accommodation is necessary. Learn more about what we do *******************************************

Calibration Technician (Remote Team) The Calibration Technician is responsible for performing precise, high-quality calibrations at customer sites across various locations. This field-based role involves 100% travel, including a mixture of local day travel and overnight trips, depending on customer location and project requirements. The technician will support calibration activities across a wide range of disciplines, including RF, electrical, dimensional, torque, pressure, and temperature. The ideal candidate has hands-on calibration experience, a strong understanding of industry standards, and a willingness to cross-train across multiple disciplines. This role also requires solid technical documentation skills and the ability to represent the company professionally in customer-facing environments. Key Responsibilities: Calibration Execution - Perform calibrations in accordance with company procedures and applicable standards (ISO/IEC 17025, ISO9001, AS9100, ANZ540.1). - Specialize in overall calibration while supporting additional disciplines as needed; demonstrate willingness to cross-train in other calibration areas. - Accurately document calibration results, ensuring traceability, completeness, and compliance. - Maintain and verify calibration standards and escalate equipment issues to supervisors as needed. Field Support & Customer Service - Travel 100% of the time to customer sites, including a combination of local travel and overnight stays. - Support setup and teardown of mobile calibration workstations or onsite labs. - Communicate professionally with customers regarding service status, technical requirements, and scheduling needs. Team Collaboration - Coordinate with supervisors and team members to ensure timely completion of assigned work. - Participate in onboarding and cross-training opportunities to increase flexibility across disciplines. - Share feedback and contribute to continuous improvement of service delivery. Quality & Compliance - Follow all safety guidelines, company SOPs, and calibration protocols. - Support quality assurance efforts, including audits, compliance reviews, and lean initiatives (e.g., 5S, Kaizen). - Help maintain clean, audit-ready calibration workspaces and tools. Qualifications: - 1-3 years of hands-on calibration experience in a lab or field setting. - Experience with RF/GP calibration is preferred. - Willing and able to travel 100%, including local and overnight travel based on assignment. - Familiarity with ISO/IEC 17025 and calibration standards. - Strong attention to detail and ability to follow technical procedures. Preferred Skills: - Proficiency with Microsoft Office and Microsoft Dynamics. - Familiarity with calibration and service management tools such as FSM, CalWeb, and Gage. - Willingness to cross-train in multiple disciplines (e.g., RF, electrical, pressure, temperature, torque, dimensional). - Strong interpersonal and customer service skills. - Experience working in customer-facing or onsite roles for large accounts or multi-site operations. \#LI-SM2 **Ralliant Corporation Overview** Ralliant, originally part of Fortive, now stands as a bold, independent public company driving innovation at the forefront of precision technology. With a global footprint and a legacy of excellence, we empower engineers to bring next-generation breakthroughs to life - faster, smarter, and more reliably. Our high-performance instruments, sensors, and subsystems fuel mission-critical advancements across industries, enabling real-world impact where it matters most. At Ralliant we're building the future, together with those driven to push boundaries, solve complex problems, and leave a lasting mark on the world. We Are an Equal Opportunity Employer Ralliant Corporation and all Ralliant Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Ralliant and all Ralliant Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at applyassistance@Ralliant.com. **About Tektronix** Tektronix, a wholly owned subsidiary of Ralliant Corporation, is a place where people are challenged to explore the boundaries of what's possible, bringing the digital future one step closer every day. Through precision-engineered measurement solutions, we work with our customers to eliminate the barriers between inspiration and realization of world-changing technologies. We believe that cultivating a deeper sense of loyalty and belonging is key to how we attract and retain our best people. This reality inspires our Inclusion & Diversity vision, We Are More Together, and guides our approach as we all work toward creating great places where our teams work and thrive. Realize your true potential at Tektronix - join us in revolutionizing a better tomorrow! We Are an Equal Opportunity Employer. Ralliant Corporation and all Ralliant Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Ralliant and all Ralliant Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at applyassistance@Ralliant.com. **Bonus or Equity** This position is also eligible for bonus as part of the total compensation package.

**About the Role:** As a Soft Services Supervisor, you will supervise the staff responsible for ensuring a clean, orderly, and safe environment for employees and clients. This job is part of the Cleaning Services function. They are responsible for ensuring the cleanliness of client and company buildings. **Shift: Days** **What You'll Do:** + Coordinate and manage the team's daily activities. Establish work schedules, assign tasks and cross-train staff. + Schedule daily staff meetings and required in-service training sessions. + Check cleaning equipment condition. Order cleaning supplies as needed. Ensure supplies are in a safe, secure area always. + Coordinate and liaise with clients and employees. Handle complaints and feedback. + Inform the team of requests and confirm completion. Inspect work done by cleaners and submit daily cleanliness reports. + Initiate regular training on procedures for the use of chemical cleaners. + Ensure standardized cleaning process meets company standards. + Provide daily cleaning support to private areas of the building designated as needed. + Resolve complex problems and identify appropriate approaches to existing solutions to accomplish team objectives. + May establish new techniques to ensure the team is able to meet its objectives. + Has a direct impact on the team objectives as well as the objectives of related teams. + Ensure personal and team outcomes have a positive impact on customer objectives. + Lead by example and model behaviors that are consistent with J&J values. Guide team through the application of basic knowledge of practices and procedures. Work to build consensus. **What You'll Need:** + High School Diploma or GED with 5+ years of job-related experience. Prior shift manager or supervisory experience preferred. + Fulfill the physical requirements associated with this role. This includes stooping, standing, walking, and climbing stairs. Must be able to lift/carry heavy loads of 50 lbs. or more. + In-depth understanding of a range of processes, procedures, systems, and concepts within own job function and basic knowledge of related job functions required. + Requires the ability to explain complex concepts or sensitive information. + Expert knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc. + Excellent organizational skills with a master-level inquisitive mindset. + Exceptional math skills. Ability to calculate sophisticated figures such as percentages, discounts, and markups. **Disclaimer** **We maintain a drug-free workplace and perform pre-employment substance abuse testing.** J&J Worldwide Services CBRE Government and Defense Business is thrilled at the opportunity for you to apply to one of our roles. The base salary range for this position is $54,400 to $81,600. This position may also be eligible for a wide range of competitive benefits that can include but not limited to: medical, well-being, financial planning and short-term incentives benefits. Due to compliance requirements imposed by a federal contract, this position may be filled by U.S. Persons only. U.S. Persons includes U.S. citizens, U.S. nationals, lawful permanent residents, individuals granted refugee status in the U.S., and individuals granted asylum in the U.S. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c) Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, culture and talent experience and our ability to be compelling to our clients. You'll find an environment that inspires and empowers you to thrive both personally and professionally. There's no one like you and that's why there's nowhere like RSM. *This position is 100 % in-office. * The Tax Engagement Support Services (TESS) Supervisor will be responsible for executing, implementing, and maintaining standardized tax processing practices within the TESS COE. The position will also monitor, provide guidance, and supervise other TESS team members. Additional responsibilities will include, but are not limited to assembly, scanning, e- filing, and workflow entry, reporting and due date tracking. Will serve as a point of contact for implementation, training, and adoption of tax technology processing workflows. May also perform general administrative duties to support line of business as required. This individual may also help monitor quality and provide subject matter expertise for training in their area of expertise. Trains and mentors TESS team members, actively shares knowledge and assists with adoption and implementation of new processes and initiatives, consistently striving to improve efficiencies as the COE evolves. a. Serves as career advisor to other TESS team members. Supervises assembly and assembles tax returns based on pyramid complexity permission level, utilizing firm software tools based on Route Sheet instructions in workflow tool to ensure all required client deliverables are included in documents saved to document management system and for delivery to external clients. Pyramid permission levels for this role include all return types. Assists with managing tax processing workflow within the COE, proactively leveraging team members' skills to achieve desired results as a team. Using deep understanding of the overall tax return process, takes ownership of the e-file process including monitoring and releasing external client tax returns to the taxing authorities, ensuring correct returns are released and all filing deadlines are timely met. Track for acceptance, transmission errors and rejections and resolve as appropriate. Responsible for meeting client expectations for timeliness, responsiveness, accuracy, and service quality. Serves as a technical resource and program champ or career coach for a variety of roles including ESS and ECS employees, such as performing backup and restores of locators, assisting tax professionals by answering questions and working with both ECS and ESS to resolve issues. Responsible for tax organizers (if applicable), scanning of client workpapers, tax return delivery, due date tracking via workflow tool, and new client setup, etc. Other duties as assigned. EDUCATION • Associates degree or equivalent experience TECHNICAL SKILLS • Strong technical aptitude, able to quickly master a variety of tax software and company tools • Role will require specialized training for both tools and process • Ability to problem solve in a fast-paced deadline driven environment • Ability to communicate effectively both verbally and in writing • Intermediate to advanced Microsoft Office Skills SPECIAL REQUIREMENTS SPECIFIC TO JOB • Confident knowledge and idea generator • Strong attention to detail, ability to work independently • Demonstrates a working knowledge of the technology tools required within assigned responsibilities • Ability to mentor and train less experienced COE members • Effective organization and time management skills • Ability to manage multiple tasks • Problem solving skills allowing for independent decision making EXPERIENCE • 4 to 6 years of related experience • Demonstrated competency in a specific industry or technical area preferred PREFERRED REQUIREMENTS • Previous tax related experience and knowledge of tax deadlines • Experience with Axcess Tax, Workstream and EFS At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life's demands, while also maintaining your ability to serve clients. Learn more about our total rewards at ************************************************** All applicants will receive consideration for employment as RSM does not tolerate discrimination and/or harassment based on race; color; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender; sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the US uniformed service; US Military/Veteran status; pre-disposing genetic characteristics or any other characteristic protected under applicable federal, state or local law. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please call us at ************ or send us an email at *****************. RSM does not intend to hire entry level candidates who will require sponsorship now OR in the future (i.e. F-1 visa holders). If you are a recent U.S. college / university graduate possessing 1-2 years of progressive and relevant work experience in a same or similar role to the one for which you are applying, excluding internships, you may be eligible for hire as an experienced associate. RSM will consider for employment qualified applicants with arrest or conviction records in accordance with the requirements of applicable law, including but not limited to, the California Fair Chance Act, the Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the San Francisco Fair Chance Ordinance. For additional information regarding RSM's background check process, including information about job duties that necessitate the use of one or more types of background checks, click here. At RSM, an employee's pay at any point in their career is intended to reflect their experiences, performance, and skills for their current role. The salary range (or starting rate for interns and associates) for this role represents numerous factors considered in the hiring decisions including, but not limited to, education, skills, work experience, certifications, location, etc. As such, pay for the successful candidate(s) could fall anywhere within the stated range. Compensation Range: $66,100 - $110,000 Individuals selected for this role will be eligible for a discretionary bonus based on firm and individual performance.

Cook County Sheriff Job Title: Individuals in Custody (IIC) Services Supervisor Salary Grade: 20 Department: Department of Corrections Programs Bargaining Unit: Not Applicable Civilian (non-sworn) / non-merit ranked / internal & external candidates FLSA Status: Exempt Probation Period: 12 months Designation - SEAM EE: Not Applicable Characteristics of the Position General Overview Under the direction of the Director and Deputy Director of Individuals in Custody Services, the Supervisor shall be responsible for overseeing all daily services and assistance provided by the Correctional Rehabilitation Workers (CRWs), Law Librarians, Administrative Assistants and/or Clerks within designated Individual in custody housing units and the central administrative office. The Supervisor shall perform the duties of the Deputy Director in his/her absence. Key Responsibilities and Duties Responsible for the oversight of assigned Correctional Rehabilitation Workers including their handling and processing of all requests and grievances, lobby calls, wake orders, etc. Ensure staff compliance with all department policy and procedures. Utilize troubleshooting techniques to trace and resolve conflict. Encourage a work environment which fosters rapport among all staff, outstanding department representation and a high standard of achievement. Provide referrals and other assistance to various outside agencies (i.e. courts, police departments, state prisons, child welfare, social security, etc.) Recommend procedures, policies, systems, and organizational efficiencies designed to improve operations and quality of services. Work closely with the Director, Deputy Director, and other Supervisory Staff in developing programs and services designed to improve the lives of the detained population. Knowledge, Skills, and Abilities Ability to establish program objectives and introduce new and meaningful program initiatives. Ability to communicate with support staff and routinely review levels of productivity and quality to ensure program stability and advancement. Develop, maintain, update, and conduct regular assessments of reports which track the quality and consistency of detainee services. Interface with other department heads as well as outside resources for the purpose of meeting individual in custody service goals. Make sound decisions regarding employee assignments and other staffing matters. Initiate, administer and recommend employee discipline. Provide advisement and direction to support staff concerning operational matters. Ability to multi-task and shift priorities with ease. Ability to independently manage workload with minimal direct guidance and supervision. Excellent attention to detail with the ability to proof, transcribe and cross reference data from computer screen and documents. Good knowledge of basic language skills, including punctuation and grammar and the application to business forms, letters, and records. Ability to identify and maintain files and records, according to various methods. Good communication skills, ability to convey information and explain or describe basic office policy and procedure to others in person or by telephone; ability to receive, understand and respond to routine inquires and information offered by individuals in custody, staff, and visitors. Ability to exercise good judgment in determining when problems require the assistance of senior personnel. Minimum Qualifications Graduated from an accredited college or university with a bachelor's degree. Possession of a minimum of two (2) years of professional work experience in social work, social science, education and/or in a legal setting. Possession of experience as a Correctional Rehabilitation Worker or Law Librarian. Possession of a current commission as a Notary Public and/or an "approved" pending application. Proficiency in Microsoft Word, Excel, and Outlook. Familiarity with databases and other technology preferred. Ability to walk long distances or stand for extended periods of time throughout the course of the assigned shift. Availability to Work Shift: 7am-3pm or any work shift, including days, afternoons, or evenings; must be capable of working Holidays and weekends; must be capable of working mandatory overtime, as required. Availability to Work Detail 1: Monday thru Friday or any work detail, including days, afternoons, or evenings; must be capable of working Holidays and weekends; must be capable of working mandatory overtime, as required. Preferred Qualifications Graduated from an accredited college or university with a master's degree. Program development and implementation experience. A thorough knowledge of basic elementary principles and methods of social work, insight into individual and group behavior, acquaintance with laws governing the establishment and operation of the Department of Corrections, familiarity with municipal and state criminal codes and procedures and knowledge of basic penal management security. Bilingual preferred. Previous completed an internship with Cook County Sheriff's Office. The duties listed are not set forth for purposes of limiting the assignment of work. They are not to be construed as a complete list of the many duties normally to be performed under a job title or those to be performed temporarily outside an employee's normal line of work. Article EE, Civilian Selection Process, of the Sheriff's Employment Action Manual (SEAM), applies to this employment process and can be found at the following link: ************************************************************************************************************************** Please note that there are no remote job opportunities, all positions are located onsite. All Cook County Sheriff's Office employees must apply on the internal employment page to be considered; the application may be accessed via the SheriffNet site on the Human Resource page. * Note: All Internal Applicants are subject to Cook County Promotional salary rules if selected. I Certify that no Political Reasons or Factors were considered in any decision I made or action I took related to this Employment Action. Further, I do not know of or have any reason to believe that anyone else considered or took action based on Political Reasons or Factors with respect to this Employment Action. EEO Statement The Cook County Sheriff's Office is an equal opportunity employer and prohibits all unlawful discrimination in its hiring and promotional process. The Cook County Sheriff's Office employment decisions will not be based on race, color, ancestry, religion, national origin, age, gender identity, sexual orientation, family or parental status, disability, genetic information, or any other basis prohibited by applicable law. Benefits Health Insurance Program - Health insurance coverage includes medical, dental and vision care and is available for an employee and his/her eligible dependents. Holidays - Thirteen (13) Holidays are granted in each Fiscal Year. Employees who are active at the beginning of the fiscal year (December 1st) also qualify for a floating holiday. Sick Leave - Granted sick leave is earned and accrued at the rate of one (1) day for each month of service and may be accumulated up to one hundred and seventy-five (175) working days. Vacation Leave - Granted Vacation leave is earned and accrued, with employees having the opportunity to accrue fifteen (15) days within the Fiscal Year; Vacation leave accruals increase based on an employee's anniversary date of employment. Life Insurance - Basic term life insurance, equal to one (1) time the employee's annual salary, is offered to every employee at no cost and the employee may elect to purchase supplemental coverage. Pension Plan - Employees contribute into the Cook County Pension Fund and earn a prescribed percentage for each year of service; employees may be eligible for an annual annuity after ten (10) years of service and upon reaching a certain age based on when the employee started employment. Deferred Compensation Program - Employees may elect to enroll in a deferred compensation plan, a tax deferred plan which may be used as a supplemental retirement option. The 2025 Cook County Employee Benefits Overview can be viewed at: ****************************************************************************************** Benefits Overview (EBO)_County.pdf Drug and Alcohol-Free Workplace It is the policy of the Cook County Sheriff's Office to provide a drug- and alcohol-free workplace for all members. It is imperative that all Sheriff's Office members are capable of devoting constant and uninterrupted attention to the performance of all assigned duties without risk to safety and security for themselves, other members, or the public. To ensure the goals of this policy are met, all Sheriff's Office members shall be subject to drug and alcohol testing, whether mandatory, random, or based on reasonable suspicion. * Must be legally authorized to work in the United States. * This position requires successful completion of post-offer tests, which may include a background check, drug screen and/or medical examination. Falsification of any information in the application process will result in disqualification and ineligible for appointment to, or employment in, a position in the County service for a period of five years. For current Cook County Sheriff's employees, such falsification may result in discipline, up to and including termination, and ineligible for appointment to or employment in a position in the County service for a period of five years. See Cook County Code of Ordinances, Article II, Sections 44-54 Unlawful Practices Relating to Employees and Employment - Penalty, 44-56 Political Discrimination; Cook County Employment Plan, Section V.N. Pre-Interview License and Certification Verification; Supplemental Policy No. 2014-2.13 Ineligible for Rehire List; and Cook County Personnel Rules 3.3(b) (7) (8) (18). Sheriff's Employment Action Manual (SEAM) The Cook County Sheriff's Office hiring process is governed by the Sheriff's Employment Action Manual (SEAM) which prohibits employment actions from being influenced by any Political Reasons or Factors for Non-Exempt Positions. Cook County Sheriff's officials and employees who become aware of or receive a complaint that involves an allegation of Political Reasons or Factors being considered in the hiring process of Non-Exempt positions are obligated to refer the complaint to the Cook County Sheriff's Director of Compliance. If the Cook County Sheriff's Director of Compliance sustains allegations of Political Reasons or Factors being considered, the Cook County Sheriff's Office will disqualify the Applicant or Candidate from consideration for employment and disciplinary action will be imposed on any involved Cook County employees, if applicable." The advertisement of this position by any individual does not constitute an offer or promise of employment, promotion, or any other employment action and shall not influence the Cook County Sheriff's Office hiring decision.

Home State Bank opened its doors to McHenry County in 1915 , and for over 110 years we have been serving the McHenry County area. From the beginning, it has been our goal to create a better quality of life for our neighbors, and to work together to build a better community. Our relationship with the community has remained as strong as it was from our beginning, and it continues to grow today. In the words of Home State Bank's Chief Executive Officer, Steven L. Slack, "We are not just out looking for loans and deposits, we are looking for long-term relationships." Home State Bank has a Customer Service Supervisor opening at the downtown Crysal Lake location. The Customer Service Supervisor is a frontline leader responsible for overseeing daily operations, supporting a team of customer service representatives, and ensuring the delivery of an exceptional experience for customers. This role balances hands-on problem-solving with people leadership and process improvement, ensuring that service commitments are consistently met with accuracy, empathy, and accountability. Bilingual in Spanish preferred. This is not a remote position (onsite only) and there is not any relocation assistance available, so local candidates only. You'll serve as a subject matter expert, coach, and escalation point while driving service consistency, operational efficiency, and team engagement. This is an ideal role for someone with deep service experience, strong communication skills, and a proven ability to lead others through change and complexity. WHAT YOU'LL DO Oversee a team of five (5) Customer Service Associates, setting clear expectations, providing day-to-day direction, and coach to ensure high performance and service consistency Monitor, analyze, and report daily workload and service level metrics to ensure timely and accurate resolution of customer requests Serve as the escalation point for complex, urgent, or sensitive client matters; take ownership through resolution Conduct regular one-on-one meetings and formal performance reviews to support development, provide feedback, and address performance concerns in alignment with company expectations Partner with cross-functional teams-including Retail Operations, Compliance, Technology, Mortgage, Commercial, and Retail Sales-to remove roadblocks, share feedback, and improve end-to-end processes. Analyze trends in service activity to identify opportunities for training, quality improvement, and operational efficiencies Champion operational improvements and process enhancements Apply deep operational expertise to solve issues quickly, identify root causes, and implement sustainable solutions Ensure scheduling, staffing, and resource alignment matches client demand and coverage Lead team meetings and contribute to department meetings to reinforce service standards, share updates, and keep the team aligned on priorities Support hiring, onboarding, and training of new team members; serve as a culture carrier and role model Maintain compliance with internal policies, procedures, and regulatory requirements, ensuring the team adheres to operational standards What You Bring Proven ability to lead teams in a customer service or banking operations environment, with a focus on accountability, empathy, and results. Strong organizational and time management skills with the ability to manage both individual and team priorities. Excellent interpersonal communication skills: clear, composed, and able to inspire confidence and trust. Ability to navigate and resolve escalations with professionalism, while coaching others through similar scenarios. Strong analytical skills and attention to detail; comfortable interpreting metrics to assess performance and recommend improvements. QUALIFICATIONS Previous leadership or supervisory role required High school diploma or GED Proven ability to handle escalations and/or complex customer requests Ability to build rapport and trust in a fast-paced, professional environment Strong process orientation with an eye towards efficiency A proactive, solution-oriented mindset focused on delivering value to clients Problem solving and decision making skills with attention to process and risk Make an income while making an impact! If you are looking for an opportunity to make a visible contribution to our community bank and get excited about doing interesting work that matters, then we encourage you to apply. You are able to stop at any branch, fax resume to ************ or apply online at ***************** Home State Bank offers competitive pay and a generous benefit package that starts the first of the month following hire: Medical through BCBS - 2 PPO Plans and an HMO option if located within Illinois Dental PPO through BCBS Vision insurance through BCBS EyeMed $50,000 in Company Paid Life & ADD and long-term disability insurance 401K after 90 days with company match of 3% after a year Generous Time Off - 2 weeks paid vacation, 1-week Paid Leave for All Workers and 11 paid FDIC holidays, 1 floating holiday (personal) day Tuition reimbursement - courses and books up to $6,000 annually per policy Holiday Party at Boulder Ridge Country Club Northwest Herald "2024 McHenry County Top Workplace Reader Choice Awards" TOP Workplace: Financial Institution/Service TOP Workplace: Large Employer (over 100 employees) TOP Professional Services TOP Family-owned Business TOP Business-to-Business Company One of the Top Workplaces: Giving Back to the Community Daily Herald “2022 Best Places to Work in Illinois” Ranked 10th for Medium Business (100-499 employees) We are proud to be a diverse workforce that is representative, at all job levels, of the customers we serve. Home State Bank is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

Health Services Supervisor II (Part-Time/Full Year) JobID: 4987 SUPERVISORY Date Available: Immediately Additional Information: Show/Hide Health Services Supervisor II (BSN) - District 214 Specialized Schools Lead Health Services for Diverse Student Populations! District 214 Specialized Schools is seeking a highly skilled and experienced Registered Nurse (BSN) to serve as a part-time, full-year Health Services Supervisor II. This crucial role will provide comprehensive health services leadership and support across our specialized programs: The Academy at Forest View, LIFE, International Newcomer, Vanguard, and The Young Adult Program. These programs are designed to meet the unique health and wellness needs of our diverse student population, empowering them to thrive. We are looking for a dedicated health services professional with a strong clinical background and a passion for providing exceptional care. Candidates should excel in collaborative team environments and possess a deep understanding of the unique health needs of diverse student populations. About District 214 Specialized Schools: Our Specialized Schools provide tailored programs to meet the diverse needs of our student population. We are committed to ensuring every student receives the necessary health support to succeed. Position: Health Services Supervisor II (BSN) Responsibilities: * Clinical Leadership and Program Management: * Supervise and evaluate health office staff across multiple specialized school sites. * Develop, implement, and evaluate comprehensive health service programs tailored to the unique needs of each student population. * Lead local health planning initiatives (immunizations, screenings, etc.). * Manage and plan the annual budget for the specialized schools' health services. * Direct Student Care and Case Management: * Oversee the implementation of individualized health care plans, medication management, and medical accommodations. * Respond to medical emergencies and provide direct nursing care as needed. * Serve as a liaison between students, families, healthcare providers, and school staff. * Oversee and conduct vision and health screenings. * Manage complex health cases and provide necessary follow-up. * Compliance, Collaboration, and Communication: * Ensure compliance with all health-related regulations and reporting requirements. * Maintain accurate and confidential health records. * Collaborate with interdisciplinary teams (social workers, therapists, etc.) to support student well-being. * Provide ongoing training and support to staff on health-related topics. * Conduct and provide an annual review, analysis, and report of district health data to the administration. * Collaborate with district and building leadership to ensure equity in practice. * Community and Resource Coordination: * Develop partnerships with community health organizations to support student wellness and access to care. * Connect families to needed resources. Qualifications: * Bachelor of Science in Nursing (BSN) degree. * Current Registered Nurse (RN) license in the state of Illinois. * Extensive experience in clinical nursing, preferably in school nursing, public health, or a related field. * Strong understanding of diverse student populations and their unique health needs. * Excellent clinical assessment, critical thinking, and problem-solving skills. * Exceptional communication, interpersonal, and leadership abilities. * Ability to work independently and as part of a collaborative team. * Proficiency in electronic health record management. * Commitment to providing high-quality, equitable health services. Join our team and play a vital role in supporting the health and well-being of our exceptional students! LENGTH OF CONTRACT: 12 month assignment, 20 hours per week SALARY AND BENEFITS: * Supervisory Salary Range - $79,885 to $99,856 (pro rated for part-time position) * Longevity bonus of 1% for those at the top of the salary range. * IMRF Participation. * 403(b) & 457(b) participation. * Generous vacation (20 days annually, 25 after 20 years) and holiday (15 paid holidays) schedule. * 14 sick days and 4 personal leave days each year. * Paid bereavement leave. * Remote work options: Up to 10 days annually. * Employee Assistance Program. * Professional growth opportunities, including tuition reimbursement and mentorship programs. * $2,000 bonus for completing a pre-approved doctoral program. * Option to cash out up to 3 unused vacation days annually. APPLICATION PROCEDURES: In addition to completing an online application, all candidates are required to provide all of the following as separate items electronically: * A single page cover letter indicating interest in the position; * A resume listing personal data, education, training and experience; and * Three current letters of recommendation. Click on the RED "APPLY" button above to begin an application. Please be aware that as a requirement of your application you will be invited to complete a digital interview via RIVS (Interviewstream). The invitation will come to your email and the RIVS (Interviewstream) system gives you ten (10) calendar days to complete the interview from the time the invitation is issued. Keep in mind that the interview must be completed before you can submit your application, even if the interview expiration is beyond the date of the application deadline. Therefore, all your application materials, interview included, must be submitted by the application deadline. Please email ******************* to request an extension. "We are an equal opportunity employer and value diversity at our district. We do not discriminate on the basis of race, religion, color, national origin, gender identity, sexual orientation, age, marital status, veteran status, or disability status."

Recognized by Newsweek in 2024 and 2025 as one of America's Greatest Workplaces for Diversity Make Lives Better Including Your Own. If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness. Full suite of health insurance, life insurance and retirement plans are available and vary by employment status. Part and Full Time Benefits Eligibility Medical, Dental, Vision insurance 401(k) Associate assistance program Employee discounts Referral program Early access to earned wages for hourly associates (outside of CA) Optional voluntary benefits including ID theft protection and pet insurance Full Time Only Benefits Eligibility Paid Time Off Paid holidays Company provided life insurance Adoption benefit Disability (short and long term) Flexible Spending Accounts Health Savings Account Optional life and dependent life insurance Optional voluntary benefits including accident, critical illness and hospital indemnity Insurance, and legal plan Tuition reimbursement Base pay in range will be determined by applicant's skills and experience. Role is also eligible for team based bonus opportunities. Temporary associates are not benefits eligible but may participate in the company's 401(k) program. Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply. To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year. The application window is anticipated to close within 30 days of the date of the posting. Education and Experience High school diploma or equivalent plus one year certificate from college or technical school preferred. Minimum of one to two years related experience. Prior supervisory experience preferred. Certifications, Licenses, and Other Special Requirements Current ServSafe Certification required. Obtain/hold any local, state and/or county required food handling/sanitation licenses and/or certificates. Management/Decision Making Uses limited independent judgment to make decisions based on precedents and established guidelines. Solves problems using standard procedures and precedents. Knows when to refer issues to supervisor and when to handle them personally. Knowledge and Skills Has a working knowledge of a skill or discipline that requires basic analytic ability. Has an overall understanding of the work environment and process. Has working knowledge of the organization. Must have outgoing and cheerful personality and be energetic, friendly, and organized. Must enjoy working with older adults and be capable of walking and standing for long periods of time. Ability to read and write English; ability to communicate with residents and other employees; ability to follow oral and written directions. Physical Demands and Working Conditions Standing Requires interaction with co-workers, residents or vendors Walking Sitting Occasional weekend, evening or night work if needed to ensure shift coverage. Use hands and fingers to handle or feel Reach with hands and arms Possible exposure to communicable diseases and infections Climb or balance Stoop, kneel, crouch, or crawl Talk or hear Exposure to latex Ability to lift: Up to 50 pounds Possible exposure to blood-borne pathogens Possible exposure to various drugs, chemical, infectious, or biological hazards Subject to injury from falls, burns, odors, or cuts from equipment Vision Brookdale is an equal opportunity employer and a drug-free workplace. Responsible for providing a quality dining experience by greeting and seating residents and guests, overseeing dining services staff in the absence of the Manager and maintaining a pleasant and clean dining environment. May be required to supervise other staff positions. Assists Manager with daily supervision of dining services associates. Ensures smooth and timely opening and closing of the dining room. Ensures room service orders are delivered timely and properly. Ensures meals are palatable and appetizing in appearance. Maintains a pleasant and clean environment. Inspects work to ensure completion. Adheres to all safety and sanitation standards. Plans daily menu for residents in accordance with company standards and procedures. Assists in ensuring proper staffing coverage for each shift including making changes due to absences. Works with Dining Room Manager to produce weekly schedules with budgetary guidelines for service staff. Assists service staff during mealtime as needed. Assists in greeting and seating residents and guests. Assists in resident billing of food services charges. Oversees staff in absence of Manager. Provides supervision for special events. In consultation with the Director, Dining Services, hires, trains, disciplines and terminates departmental employees in accordance with company policy. Develops and maintains good working rapport with inter-department personnel, as well as with other departments within facility to assure that food service is properly maintained and meets the needs of the residents. This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.

Description Catholic Charities, Diocese of Joliet offers 43 paid days off per year, excellent medical benefits, and an employer-sponsored 403b plan that requires no contribution from employee. We prioritize your well-being and financial security. Do you want to use your skills and talents to make a lasting difference in the world? At Catholic Charities Diocese, of Joliet we are mission-driven, focused on positive results for people and believe that people should be treated with dignity and respect. If you feel the same way, we encourage you to join us in making a difference! Discover an extraordinary career opportunity that combines competitive pay with outstanding benefits. Apply now so we can make a lasting impact together! General Responsiblities Hours: Monday-Friday, 1:30pm-10:30pm Supervise Residential Homeless Service Case Workers. Coordinate food assistance and shelter coverage. Provide consultation and development to staff, including hiring, firing, orientation, and training. Operate as a member of the Leadership Team at Daybreak. Prepare and distribute regular reports, including funding reports and program evaluations. Oversee provision of food to participants. Supervise training and scheduling of residential staff, ensuring hours are within budget. Ensure proper coverage and safety protocols for the cold shelter program. Conduct monthly shelter participant sessions and ensure smooth shelter operations. Actively support and hold each supervised employee responsible for achieving their professional growth and development goals, fostering a culture of continuous learning and accountability. Other duties as assigned within the guidelines of this position. Great Employer Provided Benefits Time-off: 14 Holidays - 15 Vacation days - 5 Paid Leave days and 9 Sick days Medical/Dental/Vision Health Insurances Flexible Spending Account Short-term Disability Insurance Long-Term Disability Insurance (employee paid optional) Life and AD&D Insurance 403B Retirement Plan with employer contributions Employee Assistance Program (EAP) Requirements High school diploma required; Bachelor's degree in Social Work, Education, Human Services, or related field preferred. Minimum of 5 years of experience working with individuals and families in poverty and/or crisis. Food Sanitation Certificate required within 4 months of employment. Prior supervisory experience preferred. Good organizational skills. Skills in collaborating with other disciplines and community service providers. Understanding of program operational boundaries. Availability to work flexible hours. Proficiency in Microsoft Office applications. Strong verbal and written communication skills, background clearance, TB test, valid driver's license, reliable transportation, and proof of liability insurance. Salary Description $55,637/Year 35hrs/ week