Service supervisor jobs in Chicopee, MA - 439 jobs

To coordinate the daily shift functions of the baggage service department for the Baggage Service Agents. QUALIFICATIONS: A. EDUCATION AND EXPERIENCE 1. High School diploma or equivalent. 2. Computer experience necessary. 3. Previous customer service experience preferred. 4. Must be 18 years of age or older. 5. Must have reliable telephone and transportation. 6. Must have prior baggage service or airline experience. B. PERSONAL AND PHYSICAL REQUIREMENTS 1. Treat all information as confidential. 2. Possess the tact to deal with all levels of passengers, client representatives and employees. 3. Must be able to sit, stand, lift, and/or bend throughout shift. 4. Must pass a pre-employment drug test. 5. Must pass a pre-employment criminal background check. 6. Must be able to read, write, understand and carry out instructions in English. 7. Must meet necessary requirements to obtain a security sensitive identification badge. 8. Must be able to verbally direct in English. 9. Must be a citizen of the United States or possess the necessary authorization from the Immigration and Naturalization Service (INS). PERFORMANCE RESPONSIBILITIES: 1. Must ensure that carousel agents are making baggage arrival announcements when customers arrive in the claim area providing information and instructions. Must ensure that the Log Agents are logging each flight as bags are delivered to the claim area. 2. Must monitor the delivery of baggage and handle irregularities associated with the internal baggage process. 3. Must ensure the agents initiate files for lost, damage and pilfered baggage. Must ensure the tracing activity is completed daily for tracers and on hands. Must ensure settlement claims are monitored. 4. Must ensure agents coordinate the return of delayed luggage to customers. Must ensure agents are preparing Bag Delivery Orders properly and arranging for deliver promptly. 5. Must ensure agents process and secure unclaimed luggage within 90 minutes, updates files and creates an on hand record in SABRE. Must ensure that agents contact the passengers immediately upon arrival of unclaimed bags if phone number or address is available. 6. Must ensure solid communication with Ramp services regarding bag deliveries or missing bags. 7. Must be familiar with all FAA/Airline/Company regulations. 8. Must keep Baggage Manager informed of needs and problems in assigned areas, maintain cleanliness of immediate work and report maintenance needs. 9. Project a positive image and respond to inquiries from airlines, staff and public in a courteous manner. 10. Attend meetings and in-services as required. 11. Utilize appropriate communications channels and maintain records, reports and files as required. 12. Must be attired in proper uniform attire as directed by company officials and identification badges must always be visible. 13. Adhere to company policies and procedures and participate in achievement of company objectives. 14. Utilize company and client equipment, supplies and resources in a conscientious, cost effective manner. 15. Assign daily assignments to agents and follow up to ensure duties are correct and complete. 16. Complete Supervisor Checklist daily. 17. Ensure Queues are checked and responded to each hour. 18. Ensure that all agents have been properly trained to complete daily assignments and duties. 19. Ensure that proper on hand inventories are completed correctly and completely each shift. 20. Ensure that all agents are dressed properly and professionally. 21. AM Supervisor must make copies of Time Sheets. Ensure that the Attendance Log is updated daily with tardiness, absences, vacations, code 39s etc. 22. Must check time sheets throughout shift to ensure agents are signing in completely and correctly. 23. Must coach and counsel agents on Disciplinary Action Forms for attendance, code 39s, customer complaints etc. Ensure that coaching and counseling of agents is fair and consistent. Agents must be coached and counseled within 48 hours of incident. Disciplinary Action forms should be kept in the employee's personnel file. 24. Ensure that agents are 100% compliant on recurrent/ongoing training. 25. Keep proper records and documentation of all checks and travel vouchers that are distributed. Ensure that the check log is updated. You are responsible and held accountable for your die plate. 26. Perform other duties as requested.

Join our Team of Employee Owners! Why work for a company when you can own it? F.R. Mahony, a Division of Cummins-Wagner Co. Inc., is seeking a Service Supervisor at our Oxford, MA location. Cummins-Wagner Company, Inc. is a 100% Employee-Owned company and a leader in the distribution of industrial and mechanical equipment. Job Title: Service Supervisor Department: FRMA Service Location: Oxford, Massachusetts Reports To: Branch Manager Job Overview: The Service Supervisor and Product Specialist to oversee daily operations, improve work practices, and expand market share with Sewage Grinder Pumps and Lift Station services. This position requires an experienced professional with a high degree of technical aptitude to coordinate in-shop and field service for Residential and Municipal customers. Essential characteristics include leadership, good communication skills, customer service skills, teamwork, attention to detail, ability to work independently, flexibility to support after-hours services, and travel. Our most successful Service Supervisors: * Possess superior communication, analytical, and organizational skills * Exhibit goal-oriented behaviors and time management principles * Apply extensive attention to detail to all tasks * Exude a customer-focused attitude * Have the ability to resolve problems as they arise * Possess a High School Diploma, or equivalent * Proficient with mobile devices and computers; advanced proficiency with Excel preferred * Technical education or equivalent training and experience * 5+ years' experience with maintenance and repair of pumps or other types of rotating equipment. * Supervisory experience preferred * Ability to work outdoors in seasonal conditions and lift up to 50 lbs. unassisted, 100 lbs. assisted * Must maintain an active driver's license with a clean driving record * Must be able to pass background and reference checks, as well as a drug test Scope of Responsibility: * Supervision and scheduling of multiple service technicians specializing in repair, maintenance, and troubleshooting of sewage grinder pumps and controls. * Work closely with individual technicians on job preparation, execution, and quality of workmanship, ensuring assessment findings and repairs are well-documented and performed in accordance with department policies and objectives * Oversee and participate in weekly on-call rotation with flexibility to work overtime & weekends as required. * Accuracy and timeliness of technician timesheets and expense reports * Facilitate & document frequent "tool box" meetings with emphasis on safety, workmanship, training, and examples of extraordinary service * Provide technicians with the proper trainings, certifications, tools & resources required to perform assigned work in a safe, quality, and cost-effective manner * Assist with warranty service processes and claims * Assist the inventory clerk with inventory planning and control, including truck inventory * Actively participate in EONE Service Council and help maintain principal relations. * Establish and maintain "Authorized Service Center" capabilities & maintain professional appearance of shop work areas and service vehicles. * Travel as required * Perform all other duties as assigned F. R. Mahony, a Division of Cummins-Wagner Gives Back to Employees: * Employee Stock Ownership Program * Bonus Program * Tuition and Certification Fee Assistance * 401k Match * Flexible Spending Account * Comprehensive Health Insurance * Life Insurance * Short & Long-Term Disability Insurance Our History: Founded in 1960 by "Charlie" Cummins and "Chub" Wagner, Cummins-Wagner began as a one-product, two-employee company in a one-room office. Without a well-recognized brand product line, their commitment to customer service was the company's impressive strength. This commitment to customer service allowed the company to grow and attract significant product lines. Recognizing that ownership inspired the dedication that resulted in their customer-driven business's success, they established an ESOP* and sold the company to their employees in 1985. Today, the company's strength comes from the product lines we represent and from the total dedication of over 250 Employee Owners to the principle of customer satisfaction. We appreciate the value of our impressive team and look forward to welcoming you! * As an "ESOP" company with 100% of the common stock universally and exclusively owned by the Employee Stock Ownership Trust (ESOT), employees are motivated to work for the long-term success of the company to a degree unmatched by those of our competitors. ESOP companies generally outperform non-ESOP companies. For more information on ESOPs, visit ************************

Join our Team of Employee Owners! Why work for a company when you can own it? F.R. Mahony, a Division of Cummins-Wagner Co. Inc., is seeking a Service Supervisor at our Oxford, MA location. Cummins-Wagner Company, Inc. is a 100% Employee-Owned company and a leader in the distribution of industrial and mechanical equipment. Job Title: Service Supervisor Department: FRMA Service Location: Oxford, Massachusetts Reports To: Branch Manager Job Overview: The Service Supervisor and Product Specialist to oversee daily operations, improve work practices, and expand market share with Sewage Grinder Pumps and Lift Station services. This position requires an experienced professional with a high degree of technical aptitude to coordinate in-shop and field service for Residential and Municipal customers. Essential characteristics include leadership, good communication skills, customer service skills, teamwork, attention to detail, ability to work independently, flexibility to support after-hours services, and travel. Our most successful Service Supervisors: Possess superior communication, analytical, and organizational skills Exhibit goal-oriented behaviors and time management principles Apply extensive attention to detail to all tasks Exude a customer-focused attitude Have the ability to resolve problems as they arise Possess a High School Diploma, or equivalent Proficient with mobile devices and computers; advanced proficiency with Excel preferred Technical education or equivalent training and experience 5+ years' experience with maintenance and repair of pumps or other types of rotating equipment. Supervisory experience preferred Ability to work outdoors in seasonal conditions and lift up to 50 lbs. unassisted, 100 lbs. assisted Must maintain an active driver's license with a clean driving record Must be able to pass background and reference checks, as well as a drug test Scope of Responsibility: Supervision and scheduling of multiple service technicians specializing in repair, maintenance, and troubleshooting of sewage grinder pumps and controls. Work closely with individual technicians on job preparation, execution, and quality of workmanship, ensuring assessment findings and repairs are well-documented and performed in accordance with department policies and objectives Oversee and participate in weekly on-call rotation with flexibility to work overtime & weekendsas required. Accuracy and timeliness of technician timesheets and expense reports Facilitate & document frequent “tool box” meetings with emphasis on safety, workmanship, training, and examples of extraordinary service Provide technicians with the proper trainings, certifications, tools & resources required to perform assigned work in a safe, quality, and cost-effective manner Assist with warranty service processes and claims Assist the inventory clerk with inventory planning and control, including truck inventory Actively participate in EONE Service Council and help maintain principal relations. Establish and maintain “Authorized Service Center” capabilities & maintain professional appearance of shop work areas and service vehicles. Travel as required Perform all other duties as assigned F. R. Mahony, a Division of Cummins-Wagner Gives Back to Employees: Employee Stock Ownership Program Bonus Program Tuition and Certification Fee Assistance 401k Match Flexible Spending Account Comprehensive Health Insurance Life Insurance Short & Long-Term Disability Insurance Our History : Founded in 1960 by "Charlie" Cummins and "Chub" Wagner, Cummins-Wagner began as a one-product, two-employee company in a one-room office. Without a well-recognized brand product line, their commitment to customer service was the company's impressive strength. This commitment to customer service allowed the company to grow and attract significant product lines. Recognizing that ownership inspired the dedication that resulted in their customer-driven business's success, they established an ESOP* and sold the company to their employees in 1985. Today, the company's strength comes from the product lines we represent and from the total dedication of over 250 Employee Owners to the principle of customer satisfaction. We appreciate the value of our impressive team and look forward to welcoming you! *As an "ESOP" company with 100% of the common stock universally and exclusively owned by the Employee Stock Ownership Trust (ESOT), employees are motivated to work for the long-term success of the company to a degree unmatched by those of our competitors. ESOP companies generally outperform non-ESOP companies. For more information on ESOPs, visit *********************** .

Job Description Join our Team of Employee Owners! Why work for a company when you can own it?F.R. Mahony, a Division of Cummins-Wagner Co. Inc., is seeking a Service Supervisor at our Oxford, MA location. Cummins-Wagner Company, Inc. is a 100% Employee-Owned company and a leader in the distribution of industrial and mechanical equipment.Job Title: Service Supervisor Department: FRMA ServiceLocation: Oxford, MassachusettsReports To: Branch Manager Job Overview: The Service Supervisor and Product Specialist to oversee daily operations, improve work practices, and expand market share with Sewage Grinder Pumps and Lift Station services. This position requires an experienced professional with a high degree of technical aptitude to coordinate in-shop and field service for Residential and Municipal customers. Essential characteristics include leadership, good communication skills, customer service skills, teamwork, attention to detail, ability to work independently, flexibility to support after-hours services, and travel. Our most successful Service Supervisors: Possess superior communication, analytical, and organizational skills Exhibit goal-oriented behaviors and time management principles Apply extensive attention to detail to all tasks Exude a customer-focused attitude Have the ability to resolve problems as they arise Possess a High School Diploma, or equivalent Proficient with mobile devices and computers; advanced proficiency with Excel preferred Technical education or equivalent training and experience 5+ years' experience with maintenance and repair of pumps or other types of rotating equipment. Supervisory experience preferred Ability to work outdoors in seasonal conditions and lift up to 50 lbs. unassisted, 100 lbs. assisted Must maintain an active driver's license with a clean driving record Must be able to pass background and reference checks, as well as a drug test Scope of Responsibility: Supervision and scheduling of multiple service technicians specializing in repair, maintenance, and troubleshooting of sewage grinder pumps and controls. Work closely with individual technicians on job preparation, execution, and quality of workmanship, ensuring assessment findings and repairs are well-documented and performed in accordance with department policies and objectives Oversee and participate in weekly on-call rotation with flexibility to work overtime & weekends as required. Accuracy and timeliness of technician timesheets and expense reports Facilitate & document frequent “tool box” meetings with emphasis on safety, workmanship, training, and examples of extraordinary service Provide technicians with the proper trainings, certifications, tools & resources required to perform assigned work in a safe, quality, and cost-effective manner Assist with warranty service processes and claims Assist the inventory clerk with inventory planning and control, including truck inventory Actively participate in EONE Service Council and help maintain principal relations. Establish and maintain “Authorized Service Center” capabilities & maintain professional appearance of shop work areas and service vehicles. Travel as required Perform all other duties as assigned F. R. Mahony, a Division of Cummins-Wagner Gives Back to Employees: Employee Stock Ownership Program Bonus Program Tuition and Certification Fee Assistance 401k Match Flexible Spending Account Comprehensive Health Insurance Life Insurance Short & Long-Term Disability Insurance Our History: Founded in 1960 by "Charlie" Cummins and "Chub" Wagner, Cummins-Wagner began as a one-product, two-employee company in a one-room office. Without a well-recognized brand product line, their commitment to customer service was the company's impressive strength. This commitment to customer service allowed the company to grow and attract significant product lines. Recognizing that ownership inspired the dedication that resulted in their customer-driven business's success, they established an ESOP* and sold the company to their employees in 1985. Today, the company's strength comes from the product lines we represent and from the total dedication of over 250 Employee Owners to the principle of customer satisfaction. We appreciate the value of our impressive team and look forward to welcoming you! *As an "ESOP" company with 100% of the common stock universally and exclusively owned by the Employee Stock Ownership Trust (ESOT), employees are motivated to work for the long-term success of the company to a degree unmatched by those of our competitors. ESOP companies generally outperform non-ESOP companies. For more information on ESOPs, visit ************************

Southern New England Regional Trails Supervisor Reports to: Trails Volunteer Programs Manager Summary Description: The Southern New England Regional Trails Supervisor develops and sustains AMC's trails management programs primarily in central and western Massachusetts and northwestern Connecticut. The Trails Supervisor works closely with AMC's Volunteer Appalachian Trail committees in Connecticut and Massachusetts, Appalachian Trail Conservancy staff, Massachusetts Department of Conservation and Recreation, regional land trusts and other conservation organizations. This position oversees the Appalachian Trail Ridgerunner Program and the Southern New England Teen Trail Crew Program, and which help to further AMC's Vision 2020 goals for expanding volunteerism and engaging more youth in the outdoors. The Trails Supervisor is expected to be familiar with both traditional and contemporary trail maintenance and construction methods and backcountry recreation management techniques, possess excellent supervisory skills, be well versed with Leave No Trace practices, to serve as a trail resource for local organizations in developing new trail projects or trail maintenance programs, and to represent the AMC within the regional trails community. In addition, this individual will continue to expand programming and develop new partnerships in the Berkshire and Pioneer Valley regions of Massachusetts, Connecticut, and other southern New England regions. Primary Responsibilities - Programmatic: Southern New England Teen Trail Crew and Custom Crews Manage AMC's Southern New England Teen Trail Crew, a conservation and trail stewardship program for teens. Includes hiring, training, and supervising seasonal staff including Projects Coordinator, Trail Crew Leaders, and various support staff. Coordinating with state agencies and committee volunteers for the assignment of trail projects, and promoting the program to recruit volunteer crew participants. Coordinate with all Trails Programs Supervisors to organize staff training, program development, and maintain organizational consistencies across AMC's operating region. Coordinate with the AMC Trails Volunteer Programs Administrative Supervisor who manages registrations and communications for all AMC Teen Trail Crews which includes the processing and evaluation of registrations, handling of fees and the communication with participants and family members. Purchase and maintain all program related field gear, tools, and safety equipment Assist the Trails Volunteer Programs Manager in the development of program offerings, locations and rates. Provide enrollment/participant status updates to Trails Volunteer Programs Manager. Coordinate and deliver Custom Crew opportunities for regional groups, such as outing clubs, camp groups, and corporate groups. Southern New England Ridgerunner Program Manage AMC's Southern New England Ridgerunner Program including hiring, training, and supervising both full-time and weekend seasonal staff, reporting trail use data collection, and evaluating the program for annual improvements. Coordinate with the AMC Connecticut AT Committee on Ridgerunner trail projects, share trail use data, maintain data sharing documents, and other maintenance needs. Coordination with Regional Trails Volunteers Support and assist the AMC's Volunteer Appalachian Trail Committees in Connecticut and Massachusetts to: Identify and plan priority trail and backcountry campsite projects Maintain communication and coordination with trail management partners, including the Appalachian Trail Conservancy, National Park Service, Massachusetts Department of Conservation and Recreation, the Connecticut Department of Environmental Protection, local Search and Rescue, State Police, local town governments and emergency response crews Seek funding for priority projects, or assist in writing grant applications and supporting materials. Involve the Committees in major program policies and procedures. Organize and occasionally lead skills trainings for trail volunteers throughout CT and MA. Assist AMC's Berkshire Chapter, as needed, with trail assessment and volunteer trail maintenance efforts in other locations, such as AMC's Noble View Outdoor Center based in Russell, MA and the New England National Scenic Trail Primary Responsibilities - General: Play a key role in the reduction of risk to participants and staff by ensuring critical program policies and guidelines are followed, as well as reviewing policies as needed. Manage Workers Comp. cases, as needed. Be on-call for emergencies during field season, late May through mid-September. Identify and build partnerships for new opportunities in the Berkshire region. Work with the Trails Volunteer Program Manager and Trails Programs Supervisors to define annual schedule and strategic priorities for the regional trails programs. Manage program expenses. Responsible for tracking of credit card expenses and material and service contracts and purchases. Maintain a collaborative relationship with the Appalachian Trail Conservancy for programming and facility needs at the Kellogg Conservation Center in S. Egremont, where the position is located. Collect reports and hours from all Southern New England Trails Programs and compiles annual reports of participant enrollment, work hours and accomplishments, including reports for the ATC and other partners. Manage and oversee use and maintenance of vehicle fleet Assist AMC Grants Department on submission of various grants for Southern New England Trails Programs, including Recreational Trails Program grants and other funding sources. Work closely with AMC Conservation Policy staff on local and regional initiatives. May serve as primary contact on local environmental issues and initiatives. Occasionally serve as a co-leader for AMC Leave No Trace Master Educator Courses, and Leave No Trace Trainer Courses. Serve as a member of AMC's Risk Management Team and Massachusetts Recreational Trails Advisory Board. Hire and oversee professional trail crews for projects as necessary. Other duties as assigned. Qualifications and Experience: Minimum of 2-4 years of trail maintenance and construction, natural resource management, and outdoor programming, with previous supervisory and leadership experience. Experience can be in any combination of staff or volunteer roles. Bachelor's degree with studies in Recreation, Natural Resources Management or other relevant disciplines is desirable. Proven successful supervisory ability of seasonal employees. Proven leadership abilities. Familiarity with Leave No Trace principles, with an interest to learn more. Possess, or be willing to obtain, a minimum of Wilderness First Aid and CPR. Ability to independently manage an office, including, but not limited to, ability to operate and maintain standard office equipment, purchase and manage office supplies, maintain cleaning schedule for office, and act as regional source of information to various callers. Ability to manage multiple programs and tasks simultaneously. Ability to work constructively with volunteers to support and build capacity for their efforts. Excellent written and verbal communication skills. Strong organizational skills and ability to find creative solutions. Ability work both independently and to collaborate with others. Possess the ability to serve as an ambassador outside of the trails community to engage in partnership efforts on a local and regional level. Willingness to travel primarily within central and western Massachusetts and Connecticut and occasionally to other locations in the Northeast. Valid driver's license and acceptable driving history subject to a driving record check conducted by the AMC. Physical ability to travel safely on foot in all weather conditions on unimproved trails carrying up to 40 lbs of gear. Ability to perform and teach a variety of trail work activities. Ability to operate standard office equipment. The Appalachian Mountain Club has zero tolerance for child abuse or placing children in danger. The AMC requires all employees who work in a program or facility which serves children, disabled persons, or the elderly to have a criminal record check performed on their name. To Apply: The Appalachian Mountain Club has zero tolerance for child abuse or placing children in danger. The AMC requires all employees who work in a program or facility which serves children, disabled persons, or the elderly to have a criminal background record check performed on their name annually with employment contingent upon satisfactory results. Please include your resume and a cover letter when applying. The information should include three (3) professional references and your salary requirements. No phone calls, please. The AMC is an Equal Opportunity Employer and values diversity in the workplace. The AMC encourages the involvement of all people in its mission and activities, through its membership, programs, policies, and procedures. Our goal is to be a community that is comfortable, inviting, and accessible for people of any age, gender, race, religion, ethnicity, ability, sexual orientation, or socioeconomic status. Join us!

Join Our Team as an Assistant Customer Service Supervisor at The Aero ALL-GAS Company! Department: Customer Service Reports To: General Manager and Sales Director Employment Type: Full-Time Company: The Aero ALL-GAS Company Welcome to ALL-GAS! At ALL-GAS, we're passionate about providing top-notch industrial gases and welding supplies right here in Hartford, CT. Our team is like a family, and we're excited to invite a friendly, organized, and enthusiastic Assistant Customer Service Supervisor to join us on this journey! Position Summary We are seeking a motivated and detail-oriented Assistant Customer Service Supervisor to support daily customer service operations and help lead a high-performing team. This role assists management in overseeing staff, improving processes, and ensuring exceptional customer experiences. The ideal candidate is a strong communicator, problem solver, and team leader with a customer-first mindset. Key Responsibilities Support management in supervising and mentoring customer service staff Assist with scheduling, training, and performance coaching Handle escalated customer inquiries and resolve issues promptly and professionally Monitor service quality, response times, and customer satisfaction metrics Help implement and enforce company policies and procedures Collaborate with other departments to ensure seamless customer experiences Assist with reporting, documentation, and process improvements Who We're Looking For We'd love to meet someone who's excited to jump in and make a difference! Here's what we're hoping you bring: Qualifications Required - High School Diploma or GED 2+ years of experience in customer service, with at least 1 year in a supervisory or lead role preferred Strong leadership and interpersonal skills Excellent written and verbal communication abilities Proven ability to handle difficult situations calmly and effectively Proficiency with customer service software, CRM systems, and Microsoft Office Highly organized with strong attention to detail Preferred Skills Experience in training and onboarding staff Ability to analyze customer feedback and service metrics Conflict resolution and problem-solving skills Adaptability in a fast-paced environment Why You'll Love Working With Us A competitive salary that reflects your skills and experience. Great benefits, including health, dental, and vision insurance. A 401(k) plan with company matching to help you plan for the future. Generous paid time off and holidays to recharge. Plenty of opportunities to grow and learn with us! Ready to Join Us? Click "Apply for This Job" ALL-GAS Company is proud to be an equal opportunity employer. We value diversity and are committed to creating a welcoming, inclusive workplace for everyone.

Apply now " Tradebe Site: Tradebe Berlin Department: Operations Business Line: Environmental Services & Global Functions Field Service Supervisor Description: Tradebe is a group of industrial businesses dedicated to creating a more sustainable planet and making a real impact on human wellbeing. In the US, we lead the way in recycling and the circular economy, managing diverse environmental challenges sustainably. Our Field Services team delivers essential industrial services directly in the field, including tank cleaning, spill response, waste removal, and more. This hands-on team plays a critical role in environmental protection and often travels to various sites. Join us and make a real impact on the environment! The Opportunity * ~ 50% travel throughout the US * Paid weekly What will you do? Make an impact! Join Tradebe as a Field Services Supervisor and lead industrial cleaning projects at customer sites. This is a working supervisor position and a great opportunity for field service professionals who enjoy hands-on work, leadership responsibilities, and variety in their day-to-day tasks. Key Job Responsibilities * Ensure compliance with Environmental, Health, and Safety (EHS) standards * Monitor and enforce DOT and OSHA safety rules during cleanup activities * Conduct site safety meetings and maintain proper protective equipment levels * Manage all phases of on-site projects, including scheduling and team supervision * Communicate effectively with clients and maintain accurate project documentation * Safely operate heavy equipment and tools for cleanup operations * Perform physical labor related to cleanup, waste removal, and remediation * Other duties as assigned Do you have what it takes? * High school diploma or GED (college degree preferred) * 2+ years of industrial cleaning/field services experience highly preferred * 1-2+ years of supervisory experience (depending on level) * Valid driver's license required * Ability to obtain TWIC card * Prior emergency response experience * Ability to work flexible schedules and travel as needed * Strong communication skills and ability to follow written/oral instructions What's in for you? Why Tradebe is Right for You * Competitive pay and benefits * Student loan repayment assistance * Generous vacation and sick plans * Medical (including telehealth), dental and vision * 401k Retirement match * Flexible spending accounts (FSA) * Health savings accounts (HSA) * Agency paid, basic life and AD&D insurance * Career ladders, professional development, and promotion opportunities * Leadership opportunities * Great work environment and culture * And MORE! Ready to make a difference? Apply now! #TeamTradebe #SustainableCareers #TradebeJobs The hourly pay rate for this position ranges from $27.50-$35.00 per hour depending on factors such as your location, experience, skills, and qualifications. Please note that the top end of the range is not guaranteed. This range is provided to offer transparency and should not be interpreted as a guaranteed offer. Final compensation will be determined through a thoughtful assessment of your background and fit for the role. If this offer does not match your expectations, but you would like to develop your career in a company that promotes circular economy and sustainability, register on our Career Page, and don't miss out on new job opportunities! Tradebe is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law .

About Bell and Howell Bell and Howell delivers technology-driven Automation Services and Automation Solutions that help businesses optimize performance, reduce downtime, and improve customer experiences. Our Automation Services bring a dedicated team of expert mechatronic service engineers completely covering North America and backed by our Integrated 360™ advanced technology enabling remote repair, diagnostics, automated SmartOps Dispatch™ and 24/7/365 technical assistance for our clients. We provide a comprehensive and certified level of support for thousands of diversified clients. Our Automated Solutions product portfolio consists of next-generation equipment delivering best-in-class performance enhancing workflow efficiency and elevating customer experiences across multiple markets including retail, pharmaceuticals, packaging, mail production, ecommerce and manufacturing - all backed by the best service in the industry. Position Title: District Service Supervisor Location: New England Area Job Summary: The District Service Supervisor proactively manages a subset of a district including people management and operational oversight. They are responsible and accountable for managing a team of technicians to ensure maximum performance, engagement, and operational compliance. The independently resolve customer problems and ensure optimized resourcing to manage cost and SLA performance. They also drive special projects as needed to support the district, region, or overall service organization strategy and performance. Job Responsibilities: Ensure operational SLA compliance with assigned customers and technicians and direct tactical actions related to customers and monitor metrics on response time, down time, time between calls, and time to repair products. Evaluate data and make recommendations for improvements to better serve the customer. Serve as an escalation point for customer concerns. Manage an assigned team of technician through responsible recruiting, training, motivating, coaching and counseling. Work with district management team to determine the training needs for the district and ensure that programs are delivered to increase their skill base and technical proficiency. Ensure the day-to-day and week-to-week optimal utilization of people and technical resources through forecasting, planning and scheduling. Realign resources as needed to ensure customer satisfaction. Resolve any customer issues or complaints. Be responsible for operational performance of the team, including adherence to customer Service-Level Agreements (SLAs) and revenue recognition practices. Assess team effectiveness in providing service to customers by developing methods and mechanisms for tracking performance. Develop strategies and action plans to address deficiencies and improve efficiency and productivity. Support District growth requirements as needed under the direction of a District Service Manager or other service leader. Work with District Service Manager (DSM) to monitor operational metrics, completion of projects, and call closure. Oversee safety compliance of team and care for company property. Contribute to team efforts by accomplishing related results in a cooperative and supportive manner. Maintains availability by carrying a cell phone; responding to emergency and non-scheduled calls for support within established response time goals. Other duties as required. Supervisory Responsibilities: Will manage a portion of the technicians in a service district and be accountable for the performance, engagement, and compliance with company and department process and policy. May manage certain assigned projects and initiatives in the district, region, or national level Competencies (Skills, Knowledge and Abilities): Requires understanding of computer program functionality and software troubleshooting skills. Strong interpersonal/customer relation skills. Ability to effectively resolve conflict internally and externally. Ability to accomplish the describe duties through appropriate hand, power, and testing tools/equipment. Ability to reason logically and make sound decisions along with considering alternative and diverse perspectives. Strong analytical, problem-solving, quantitative, and time management skills. Ability to communicate effectively both orally and in writing. Ability to understand, remember and follow verbal and written instructions. Ability to work as an integral part of a team. Ability to read and understand written procedures and diagrams for assembly and test. Ability to develop and implement solutions to assembly problem. Ability to maintain regular attendance and be punctual. Education and Experience: High School degree or equivalent. Degree in electronics, advanced mechanics and/or software training with 1+ year related industry/equipment experience or equivalent combination of education and experience. 5+ years of field experience strongly preferred. Associate degree preferred. 1+ year of supervisory experience including accountability for employee performance preferred. Travel: This position requires regular travel in the United States and Canada. Physical and Mental Requirements: Mental/Cognitive Requires reading, math, weighing and/or measuring, conducting research, analyzing, evaluating and drawing conclusions, implementing plans, procedures, solutions, coordinating others to accomplish a goal. Ability to work with others and manage emotions. Physical Requires sitting and walking. Requires using hands to feel, reaching with hands and arms. Requires standing, talking and hearing. Requires close, distant, color, and peripheral vision; depth perception. Work is usually performed in a controlled office, manufacturing or retail environment; noise within acceptable safety levels; work is sometimes performed in cramped areas; heights up to sixteen (16) feet; paper dust prevalent; exposure to with cleaners and solvents used to clean machines. Requires lifting of up to fifty (50) pounds. Ability to travel regularly to visit customers and meet with employees and conduct occasional out of district travel. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Bell and Howell is an Equal Opportunity Employer. It is company policy to administer employment based solely on an individual's qualifications, ability and performance without regard to race, color, religion, gender identity, sex (including pregnancy, lactation, childbirth or related medical conditions), sexual orientation, age, national origin or ancestry, physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed servicemember status, marital status, or any other characteristic protected by federal, state or local law.

As the nation's leading provider of high-quality home care services, we empower our clients to live independently, safely, and with dignity in their own homes. The home is more than a place - it's the center of health, care coordination, and Meaningful Moments that transform lives. We're seeking a **Client Service Supervisor** who is passionate about making a difference and driving impact. This role offers an opportunity to contribute to meaningful work and help shape the future of care in communities across the country. Our Benefits: + Comprehensive medical, dental, and vision coverage + 401(k) retirement plan + Paid time off and holidays + Employee assistance programs and wellness initiatives + Flexible options to support a balanced life **Responsibilities** What You'll Do: + Maintain elements of the assigned clients' files, and all related paperwork. + Consistently maintains the confidentiality of patient/client and agency information, following HIPAA guidelines relative to handling patient records. + Assigns homecare aides based on the client's overall needs and Plan of Care. + Provides coaching to Caregivers to ensure high quality client care and escalates ongoing concerns with Caregiver performance to the Caregiver management team. + Proactively communicates schedules and changes with clients, home care aides, referral sources, and management. + Prioritizes client care and service and may conduct in home visits with a client to maintain perspective and connection, assess their needs and communicate any changes or needs to appropriate parties. + Prepares and submits routine departmental reports as required. + Records and maintains accurate documentation of the client's condition and overall service. + Maintain and keep record of client satisfaction surveys, and client in-home visits to address areas of concern as well as to continue to build relationships. + Appropriately handles client complaints and problems; documents and reports any significant issues for further attention or resolution as required. This is a mandatory reporter position of critical incidents. + Provides education and coaching on changes to a client's Plan of Care. + Maintains positive working relationships with clients, homecare aides and referral sources + Ensures compliance with local, state and federal laws as well as with Company policies and procedures. + Performs other related duties as assigned. + If your area of focus includes Developmental Disabilities (DD), you are required to comply with all applicable state regulations regarding training, documentation, and any other mandated practices to ensure adherence to legal and organizational standards. This includes, but is not limited to, in person meetings, maintaining accurate records, completing required training within specified timeframes, and adhering to state-specific guidelines to support individuals effectively and responsibly. + This description reflects assignment of essential functions, management may assign or reassign duties and responsibilities to this job at any time that are not listed above. **Qualifications** What You'll Bring: + Excellent organizational skills: ability to multitask and manage multiple responsibilities. + Able to provide necessary feedback to improve overall services. Identifies and progresses toward meeting personal and professional goals. + Strong problem-solving skills; ability to deal with conflict in a professional manner. + Ability to multitask and manage multiple responsibilities. + Demonstrate compassion, responsibility, and cheerful attitude. Ability to deal with conflict in a professional manner. + Basic computer literacy and typing skills. + Customer service skills. Education and Experience: + At least 18 years of age. + High school graduate or equivalent preferred; May require higher level of education or certification. + Current PPD, or Chest x-ray if applicable. + Medicaid, Waiver, or Home Healthcare experience preferred. + Other Requirements pursuant to state or local rules as applicable. Management Authority: + Conducts performance reviews + Trains other associates + Directs work of other associates Physical Requirements: + Ability to move, transport, or position: ☐ up to 50 pounds; ☐ up to 100 pounds + Ability to move or traverse about in offices and/or client homes, including ascending and descending stairs. + Ability to communicate effectively and clearly with others to exchange information. Travel Requirements: + Regular travel on a daily or weekly basis required, even in inclement weather _The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request._ _Help At Home is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data, or religion or other legally protected status._ **Job Profile Summary** The Care Service Supervisor may, where permitted, develop, and monitor appropriate care plans to ensure clients receive quality care while serving as the primary liaison between clients, homecare aides, managers, referral sources, and others directly involved in the client's care.

**Job Title: Service Director** **Salary Range:** $140,000 - $180,000 Bertera Nissan in Manchester is seeking an experienced and dynamic Service Director to join our team. This is a key leadership role responsible for overseeing the service department, ensuring exceptional customer satisfaction, and promoting operational efficiency. The ideal candidate will have a strong background in automotive service management, proven leadership skills, and a passion for driving team success. **Key Responsibilities:** - Lead and manage the service department, ensuring a high level of customer service is consistently delivered. - Develop and implement strategies to increase service department efficiency and profitability. - Monitor and improve shop productivity, customer satisfaction index (CSI), and work quality. - Recruit, train, and develop service department staff, fostering a team-oriented environment. - Set and achieve performance targets, managing budgets and forecasts to drive service department growth. - Ensure compliance with all company policies and governmental regulations. - Maintain accurate records and provide regular reports on department performance to senior management. **Qualifications:** - Proven experience in a leadership role within an automotive service department. - Strong understanding of automotive technology and repair processes. - Excellent customer service and communication skills. - Ability to manage multiple priorities in a fast-paced environment. - Proficient in using service management software and Microsoft Office Suite. - Strong leadership and team development skills. - Bachelor's degree in business, automotive technology, or a related field preferred. **Benefits:** - Competitive salary range of $140,000 - $180,000, commensurate with experience. - Comprehensive benefits package including health, dental, and vision insurance. - Paid time off and holidays. - Ongoing professional development opportunities. - Employee discounts on vehicle purchases, parts, and services. If you are a motivated leader with a proven track record in automotive service management and are ready to take on a rewarding challenge, we encourage you to apply for this exciting opportunity at Bertera Nissan in Manchester.

At Numotion, we're on a mission to improve the lives of people with disabilities. As North America's largest provider of mobility products and services, we deliver personalized solutions from manual and power wheelchairs to medical supplies and other assistive technologies that support health, independence, and everyday participation. We're committed to a workforce of diverse backgrounds and experiences and to an inclusive environment shaped by open dialogue, attentive listening, and tangible, ongoing action. Pay Range: $90,000 to $120,000. It is not typical for an individual to be hired at or near the top of the pay range and compensation decisions are dependent on the facts and circumstances of each case. The specific compensation offered to a candidate may be influenced by a variety of factors including skills, qualifications, experience and location. SUMMARY OF RESPONSIBILTY: Director of Service Fulfillment leads and oversees efforts of field service technicians to assure effective repair services. Manages staff to meet company goals including targets for customer satisfaction & timely resolution of repairs and issues. Essential Functions: * Leads and directs service techs in providing repair services to customers assuring a high level of customer satisfaction and retention. * Travels between locations within assigned geographical zone to reduce service backlog (install/delivery), staff oversight and development. * Provides technical expertise and guidance to the team. * Responsible for hiring, developing, coaching and performance management of staff. * Identify and provide solutions for business processes and related field issues. * Directs the completion of orders for replacement parts accurately and in a timely manner, to ensure the completion of warranty and RA documentation as appropriate. * Works cross functionally with all other Numotion departments, coordinates service technicians, including optimization of scheduling and routing to assure quality and timely provision of service and repair. * Works directly with the rehab fulfillment leader to maintain service inventory and service loaners/rentals in good operating condition. * Leads and implements Numotion Service & Repair best practices (including safety & performance inspections) and driving universal service and repair processes within the territory. * In conjunction with all other Numotion departments, address and resolve escalations in the timeframes outlined in procedures. * Ensures all activities and operations are carried out in strict compliance with company and government processes/regulations * Other duties as assigned. REQUIRED QUALIFICATIONS AND COMPETENCIES: * Bachelors' degree in related field or an equivalent combination of education and directly related experience may be considered. * Minimum of five years of related work experience in a technical and/or mechanical capacity. * Minimum of two years of supervisory experience, including leading, mentoring and/or coaching. * Must possess valid State Driver's License, and acceptable driving record. * Must be willing and able to travel frequently across geographical zone locations. PREFERRED QUALIFICATIONS AND COMPETENCIES * Strong background and experience in service & repair processes, technologies, and innovations. * Knowledge of complex rehab equipment and products * Demonstrated technical or mechanical knowledge * Experience in or exposure to healthcare management * Basic understanding of financial reporting * Knowledge of MS Word, Excel, PowerPoint, and Outlook * Ability to effectively utilize technology and learn and adapt to new technology environments * Previous experience with healthcare accreditation process and business requirements. * Demonstrated ability to thrive in a matrixed environment, working with cross functional team members to achieve shared goals. * Ability to work in a fast-paced environment and juggle multiple priorities * Results oriented - has driven consistent results over time. * Forward thinking - able to connect dots in everyday processes and tasks that will allow the team to be more effective at obtaining results. * Personable - communicates effectively with team and demonstrated ability to develop leaders' capabilities. * Externally Focused - Compassionate leader who demonstrates leadership to help team members see items from a variety of viewpoints and who approaches each item with an appropriate sense of urgency. * Clear Vision - Simplification focused individual that demonstrates ability to coach team members to prioritize actions on goal attainment and alignment of short- and long-term goals. At Numotion, we offer competitive compensation packages, including medical, dental and vision insurance, short-term and long-term disability, a 401k, and life insurance. Numotion is an equal opportunity employer. We strive for a workplace that reflects the communities we serve and do not tolerate discrimination against our employees, customers, and partners regardless of ethnicity, disability, gender identity, sexual orientation, religion, age, citizenship, marital or veteran status. Numotion is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

At Raymour & Flanigan, we recognize and appreciate all of our team members' hard work and dedication. We pride ourselves on being a long term, privately held company that takes care of its associates by recognizing each individual's potential and investing in their future success! Expectations: * Provide superior customer service in every situation. Go above and beyond advocating for every customer opportunity and request. * Successfully lead, build and develop a team for modeling service excellence * Maintain associate payroll, benefit and performance information * Hire, coach, mentor and develop associates * Partner with sales and operations team members to ensure that our vision of enhancing the customer shopping experience is realized. * Display initiative to succeed in an entrepreneurial culture. * Consistently demonstrate professional verbal and written communication, interpersonal and organizational skills. * Multi- task within a fast paced service environment. * Manage time to ensure completion of daily sales, delivery and inventory reports, cash deposits, and weekly payroll reconciliations. * Provide responsive communication of information to Director of Customer Care, associates and customers. * Proactively resolve escalated customer issues. * Able to identify opportunities and find solutions for continuous improvement * Problem-solve, organize and balance multiple priorities within a fast-paced environment. * Maintain composure when handling unexpected challenges and competing demands. * Perform additional functions that may be assigned at the discretion of management. Qualifications: * Minimum three years' management experience in a customer service or retail environment. * Proficient in PC-based applications. * Leadership skills required. * Bachelor's degree preferred. * Flexibility to work a retail schedule that includes nights, weekends, holidays, and special events. Raymour & Flanigan proudly supports a drug and smoke free work environment. Please note that we are currently unable to offer visa sponsorship for this position. Candidates must have authorization to work in the U.S. without the need for sponsorship now or in the future. Raymour & Flanigan is an Equal Employment Opportunity employer that does not discriminate against any associate or applicant on the basis of race, creed, color, religion, sex (including pregnancy), age, national origin, physical or mental disability, status as a victim of domestic violence, sexual orientation, sexual and other reproductive health decisions, marital or familial status, genetic information or other basis protected by law.

Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Position Summary The Ice Rink Supervisor position will report to the Ice Rink Director. The Ice Rink Supervisor will also supervise other non-supervisory part-time staff. This role will pay an hourly rate of $18.00 Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching This position will remain open until April 10, 2026. About the Venue This position is based at our Mullins Center. The William D. Mullins Memorial Center, also known as the Mullins Center, is a 9,493-seat multi-purpose arena (10,500 for 360 concerts), located on the campus of the University of Massachusetts, in Amherst, Massachusetts. The Mullins Center is the home of UMass Minutemen men's basketball, women's basketball, and men's ice hockey. In addition, the venue hosts numerous concerts, family shows, theater shows, and commencements annually. Located adjacent to the Mullins Center is the Mullins Community Ice Rink, which is open for public skating and racquetball, while also serving as the home rink for the UMass women's ice hockey team. Responsibilities * Oversees all activity inside of the community ice rink * Responsible for maintaining the highest level of ice quality for the Community Ice Rink and Mullins Center Arena ice surfaces, as required by the event schedule and facility guidelines, overseeing ice maintenance and maintaining ice making equipment in the Mullins Center Community Ice Rink and Mullins Center Arena. Understands and oversees all building operations to operate safely and with a high standard of care and customer service. * Perform janitorial duties and ensures highest standard of cleanliness inside the building * Perform regular daily/weekly/monthly/annual equipment maintenance: (Weekly blades changes, Bearing greasing, Tire Pressure Checks, Engine oil changes, Cleaning, etc. Understand the importance of preventative maintenance) * Pro-actively performs repair and maintenance on projects requiring knowledge of use of tools * Demonstrate knowledge in all building related materials, equipment, and procedures. * Provides daily up-to-date reports to Ice Rink Director * Provides training of other resurfacer operators, skate guards, scorekeepers, and rental room attendants in all aspects of their job descriptions. * All other duties as assigned by Ice Rink Director or Mullins Center management. Qualifications * Minimum Requirements: 2 years Ice Rink and Ice Maintenance related work * Experience as a rink operator or ice technician strongly preferred, but will train the right candidate on ice resurfacer operation and ice maintenance. * Certified Ice Technicians through the US Ice Rink Association are preferred. * Cash register and cash handling experience a plus * Must pass a thorough background check * Possess a thorough knowledge and understanding of the Ice Rink schedule, prices, procedures, rules, and programs offered. * Show a willingness to take on new challenges and go above and beyond. Be a self-starter; have ability to take directions; and be able to work in small and large groups to complete required task within time constraints and in a safe manner. * Deal knowledgably, pleasantly and professionally with the general public * Must be punctual and organized. Must be able to follow procedures. * Ability to work without supervision * Have a high school diploma, GED, or related trade school training; valid driver's license * Be able to lift and carry equipment and supplies of up to 50 pounds on a regular basis. * Willing to work a flexible schedule, work extra hours as needed; and work in varying weather conditions * MUST have weekend availability Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

The Snowsports Supervisor is responsible for training and mentoring instructors by setting an example by following all policies and procedures, being approachable, and sharing knowledge with coworkers. This individual is responsible for overseeing the on hill operations of all daily and school group lessons under the direction of the Snowsports Directors. She/he will assist with the organization of group lessons, including the checking in and out of participants, communication with instructors and parents, and ensuring the safety of all parties involved. Supervisors may occasionally teach lessons based on the needs of the Snowsports Department. Reports to the Snowsports Directors.

The Project Management Supervisor is tasked with establishing, maintaining, and enhancing the relationship between BSM and external clients, understanding and delegating Projects based upon on-going and expanding work orders, managing internal and external deliverables, and leading and mentoring Project management department. Duties and Responsibilities Duties and Responsibilities (cont'd) Initiation and Planning Review scope of work and assign a Project manager Review and approve project kick-off Assist Project managers with prioritization and task definition Work with Sales to establish realistic timelines for potential client Liaise inter-departmentally to establish strong Project teams Review and refine project schedules and timelines Identify resource deficiencies and assist Project managers to overcome resource issues Document and manage project scope Define and prioritize project tasks Establish project goals, requirements, and desired results Create, manage, and update project schedules and timeline Define, manage, and update resources Review requirements and specifications for work Participate in identifying and recruiting project personnel Identify and assign duties, responsibilities, and scope of authority to project team personnel Execution Ensure that Project Managers are maintaining and meeting project schedules and parameters Address Scope creep and identify Change Orders to allocate resources for new/additional work Address project risks and issues when elevated from Project Teams, Elevate further issues to executive team Work Cross-functionally with manager in other departments to meet client deliverables/project goals Maintain strategic level overview and plan for all ongoing projects Manage client visits and requests for escalation Facilitate team meetings to discuss and review the work Act as focal point for project problem resolution and escalation Establish conditions for project closure and manage closure Manage internal project requests and allocate resources Establish schedules and project parameters; develop procedures to accomplish project goals Identify and manage project risk Identify and manage project issues Coordinate the work across multiple projects with other project staff from various functional departments Gather and review status reports prepared by project personnel and modify as necessary Track the execution process to ensure that project team adheres to reporting requirements Facilitate team meetings to discuss and review the work Act as focal point for project problem resolution and escalation Establish conditions for project closure and manage closure Quality Delivery Ensure the quality provided and delivered meets that in the agreed plan Ensure that the team follows all formal and informal best practices in project management and other initiatives Report and Communication Train and mentor Project Managers for increasing responsibilities and knowledge Ensure internal and external communications are accurate and timely Prepare project reports for management, clients or others Facilitate interactive sessions Deliver presentations as required Relationship management Establish and maintain customer relationships appropriately Negotiate with clients and internally to reach optimal delivery resolution Manage customer expectations in delivery Manage vendor relations, as appropriate Other duties as assigned Regulatory Responsibilities Exhibit a quality mindset and a willingness to develop Demonstrated knowledge of FDA, 21 CFR 820, 21 CFR 210 and 211, and other regulatory agency requirements sufficient to apply to quality operations and compliance Supervisory Responsibilities Included in Duties and Responsibilities Experience Experience in managing multiple projects simultaneously preferred Experience in working with 3rd-party delivery model and structure a plus Experience with process improvement certifications (CMMI) a plus One (1) to three (3) years previous project management experience required One (1) to three (3) years experience in a cGMP Pharmaceutical environment Education Masters' Degree or equivalent work experience required PMP Certification preferred Knowledge, Skills & Abilities Knowledge, Skills & Abilities (cont'd) Knowledge of project management methods and tools Strong listening, and oral and written communications skills required Leadership and team building skills a must Problem-solving skills required Coordination skills a must Self-starter orientation Conflict management experience a plus Ability to deal with change Proficient in Microsoft Office Suite applications Physical Requirements Ability to sit for prolonged periods of time Ability to stand for prolong periods of time Able to lift up to 10lbs

Job Description The Project Management Supervisor is tasked with establishing, maintaining, and enhancing the relationship between BSM and external clients, understanding and delegating Projects based upon on-going and expanding work orders, managing internal and external deliverables, and leading and mentoring Project management department. Duties and Responsibilities Duties and Responsibilities (cont'd) Initiation and Planning Review scope of work and assign a Project manager Review and approve project kick-off Assist Project managers with prioritization and task definition Work with Sales to establish realistic timelines for potential client Liaise inter-departmentally to establish strong Project teams Review and refine project schedules and timelines Identify resource deficiencies and assist Project managers to overcome resource issues Document and manage project scope Define and prioritize project tasks Establish project goals, requirements, and desired results Create, manage, and update project schedules and timeline Define, manage, and update resources Review requirements and specifications for work Participate in identifying and recruiting project personnel Identify and assign duties, responsibilities, and scope of authority to project team personnel Execution Ensure that Project Managers are maintaining and meeting project schedules and parameters Address Scope creep and identify Change Orders to allocate resources for new/additional work Address project risks and issues when elevated from Project Teams, Elevate further issues to executive team Work Cross-functionally with manager in other departments to meet client deliverables/project goals Maintain strategic level overview and plan for all ongoing projects Manage client visits and requests for escalation Facilitate team meetings to discuss and review the work Act as focal point for project problem resolution and escalation Establish conditions for project closure and manage closure Manage internal project requests and allocate resources Establish schedules and project parameters; develop procedures to accomplish project goals Identify and manage project risk Identify and manage project issues Coordinate the work across multiple projects with other project staff from various functional departments Gather and review status reports prepared by project personnel and modify as necessary Track the execution process to ensure that project team adheres to reporting requirements Facilitate team meetings to discuss and review the work Act as focal point for project problem resolution and escalation Establish conditions for project closure and manage closure Quality Delivery Ensure the quality provided and delivered meets that in the agreed plan Ensure that the team follows all formal and informal best practices in project management and other initiatives Report and Communication Train and mentor Project Managers for increasing responsibilities and knowledge Ensure internal and external communications are accurate and timely Prepare project reports for management, clients or others Facilitate interactive sessions Deliver presentations as required Relationship management Establish and maintain customer relationships appropriately Negotiate with clients and internally to reach optimal delivery resolution Manage customer expectations in delivery Manage vendor relations, as appropriate Other duties as assigned Regulatory Responsibilities Exhibit a quality mindset and a willingness to develop Demonstrated knowledge of FDA, 21 CFR 820, 21 CFR 210 and 211, and other regulatory agency requirements sufficient to apply to quality operations and compliance Supervisory Responsibilities Included in Duties and Responsibilities Experience Experience in managing multiple projects simultaneously preferred Experience in working with 3rd-party delivery model and structure a plus Experience with process improvement certifications (CMMI) a plus One (1) to three (3) years previous project management experience required One (1) to three (3) years experience in a cGMP Pharmaceutical environment Education Masters' Degree or equivalent work experience required PMP Certification preferred Knowledge, Skills & Abilities Knowledge, Skills & Abilities (cont'd) Knowledge of project management methods and tools Strong listening, and oral and written communications skills required Leadership and team building skills a must Problem-solving skills required Coordination skills a must Self-starter orientation Conflict management experience a plus Ability to deal with change Proficient in Microsoft Office Suite applications Physical Requirements Ability to sit for prolonged periods of time Ability to stand for prolong periods of time Able to lift up to 10lbs

Job DescriptionSalary: Based on Experience Join Our Team as an AssistantCustomer ServiceSupervisorat The Aero ALL-GAS Company! Department:Customer Service Reports To:General Manager and Sales Director Employment Type:Full-Time Company:The Aero ALL-GAS Company Welcome to ALL-GAS! At ALL-GAS, were passionate about providing top-notch industrial gases and welding supplies right here in Hartford, CT. Our team is like a family, and were excited to invite a friendly, organized, and enthusiastic AssistantCustomer ServiceSupervisor to join us on this journey! Position Summary We areseekinga motivated and detail-oriented AssistantCustomer ServiceSupervisorto support daily customer service operations and help lead a high-performing team. This roleassistsmanagementin overseeing staff, improving processes, and ensuring exceptional customer experiences. The ideal candidate is a strong communicator, problem solver, and team leader with a customer-first mindset. Key Responsibilities Supportmanagementin supervising and mentoring customer service staff Assistwith scheduling, training, and performance coaching Handle escalated customer inquiries and resolve issues promptly and professionally Monitor service quality, response times, and customer satisfaction metrics Help implement and enforce company policies and procedures Collaborate with other departments to ensure seamless customer experiences Assistwith reporting, documentation, and process improvements Who Were Looking For Wed love to meet someone whos excited to jump in and make a difference! Heres what were hoping you bring: Qualifications Required - High School Diploma or GED 2+ years of experience in customer service, with at least 1 year in a supervisory or lead role preferred Strong leadership and interpersonal skills Excellent written and verbal communication abilities Proven ability to handledifficult situationscalmly and effectively Proficiencywith customer service software, CRM systems, and Microsoft Office Highly organized with strong attention to detail Preferred Skills Experience in training and onboarding staff Ability to analyze customer feedback and service metrics Conflict resolution and problem-solving skills Adaptability in a fast-paced environment Why Youll Love Working With Us A competitive salary that reflects your skills and experience. Great benefits, including health, dental, and vision insurance. A 401(k) plan with company matching to help you plan for the future. Generous paid time off and holidays to recharge. Plenty of opportunities to grow and learn with us! Ready to Join Us? Click "Apply for This Job" ALL-GAS Company is proud to be an equal opportunity employer. We value diversity and are committed to creating a welcoming, inclusive workplace for everyone.

As the nation's leading provider of high-quality home care services, we empower our clients to live independently, safely, and with dignity in their own homes. The home is more than a place - it's the center of health, care coordination, and Meaningful Moments that transform lives. We're seeking a fully remote **Client Service Supervisor** who is passionate about making a difference and driving impact. This role offers an opportunity to contribute to meaningful work and help shape the future of care in communities across the country. The pay range for this role is $20-$22 per hour based on experience and location. Our Benefits: + Comprehensive medical, dental, and vision coverage + 401(k) retirement plan + Paid time off and holidays + Employee assistance programs and wellness initiatives + Flexible options to support a balanced life **Responsibilities** What You'll Do: + Maintain elements of the assigned clients' files, and all related paperwork. + Consistently maintains the confidentiality of patient/client and agency information, following HIPAA guidelines relative to handling patient records. + Assigns homecare aides based on the client's overall needs and Plan of Care. + Provides coaching to Caregivers to ensure high quality client care and escalates ongoing concerns with Caregiver performance to the Caregiver management team. + Proactively communicates schedules and changes with clients, home care aides, referral sources, and management. + Prioritizes client care and service and may conduct in home visits with a client to maintain perspective and connection, assess their needs and communicate any changes or needs to appropriate parties. + Prepares and submits routine departmental reports as required. + Records and maintains accurate documentation of the client's condition and overall service. + Maintain and keep record of client satisfaction surveys, and client in-home visits to address areas of concern as well as to continue to build relationships. + Appropriately handles client complaints and problems; documents and reports any significant issues for further attention or resolution as required. This is a mandatory reporter position of critical incidents. + Provides education and coaching on changes to a client's Plan of Care. + Maintains positive working relationships with clients, homecare aides and referral sources + Ensures compliance with local, state and federal laws as well as with Company policies and procedures. + Performs other related duties as assigned. + If your area of focus includes Developmental Disabilities (DD), you are required to comply with all applicable state regulations regarding training, documentation, and any other mandated practices to ensure adherence to legal and organizational standards. This includes, but is not limited to, in person meetings, maintaining accurate records, completing required training within specified timeframes, and adhering to state-specific guidelines to support individuals effectively and responsibly. + This description reflects assignment of essential functions, management may assign or reassign duties and responsibilities to this job at any time that are not listed above. **Qualifications** What You'll Bring: + Excellent organizational skills: ability to multitask and manage multiple responsibilities. + Able to provide necessary feedback to improve overall services. Identifies and progresses toward meeting personal and professional goals. + Strong problem-solving skills; ability to deal with conflict in a professional manner. + Ability to multitask and manage multiple responsibilities. + Demonstrate compassion, responsibility, and cheerful attitude. Ability to deal with conflict in a professional manner. + Basic computer literacy and typing skills. + Customer service skills. Education and Experience: + At least 18 years of age. + High school graduate or equivalent preferred; May require higher level of education or certification. + Current PPD, or Chest x-ray if applicable. + Medicaid, Waiver, or Home Healthcare experience preferred. + Other Requirements pursuant to state or local rules as applicable. Management Authority: + Conducts performance reviews + Trains other associates + Directs work of other associates Physical Requirements: + Ability to move, transport, or position: ☐ up to 50 pounds; ☐ up to 100 pounds + Ability to move or traverse about in offices and/or client homes, including ascending and descending stairs. + Ability to communicate effectively and clearly with others to exchange information. Travel Requirements: + Regular travel on a daily or weekly basis required, even in inclement weather _The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request._ _Help At Home is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data, or religion or other legally protected status._ **Job Profile Summary** The Care Service Supervisor may, where permitted, develop, and monitor appropriate care plans to ensure clients receive quality care while serving as the primary liaison between clients, homecare aides, managers, referral sources, and others directly involved in the client's care.

Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Position Summary The Ice Rink Supervisor position will report to the Ice Rink Director. The Ice Rink Supervisor will also supervise other non-supervisory part-time staff. This role will pay an hourly rate of $18.00 Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching This position will remain open until April 10, 2026. About the Venue This position is based at our Mullins Center. The William D. Mullins Memorial Center, also known as the Mullins Center, is a 9,493-seat multi-purpose arena (10,500 for 360 concerts), located on the campus of the University of Massachusetts, in Amherst, Massachusetts. The Mullins Center is the home of UMass Minutemen men's basketball, women's basketball, and men's ice hockey. In addition, the venue hosts numerous concerts, family shows, theater shows, and commencements annually. Located adjacent to the Mullins Center is the Mullins Community Ice Rink, which is open for public skating and racquetball, while also serving as the home rink for the UMass women's ice hockey team. Responsibilities Oversees all activity inside of the community ice rink Responsible for maintaining the highest level of ice quality for the Community Ice Rink and Mullins Center Arena ice surfaces, as required by the event schedule and facility guidelines, overseeing ice maintenance and maintaining ice making equipment in the Mullins Center Community Ice Rink and Mullins Center Arena. Understands and oversees all building operations to operate safely and with a high standard of care and customer service. Perform janitorial duties and ensures highest standard of cleanliness inside the building Perform regular daily/weekly/monthly/annual equipment maintenance: (Weekly blades changes, Bearing greasing, Tire Pressure Checks, Engine oil changes, Cleaning, etc. Understand the importance of preventative maintenance) Pro-actively performs repair and maintenance on projects requiring knowledge of use of tools Demonstrate knowledge in all building related materials, equipment, and procedures. Provides daily up-to-date reports to Ice Rink Director Provides training of other resurfacer operators, skate guards, scorekeepers, and rental room attendants in all aspects of their job descriptions. All other duties as assigned by Ice Rink Director or Mullins Center management. Qualifications Minimum Requirements: 2 years Ice Rink and Ice Maintenance related work Experience as a rink operator or ice technician strongly preferred, but will train the right candidate on ice resurfacer operation and ice maintenance. Certified Ice Technicians through the US Ice Rink Association are preferred. Cash register and cash handling experience a plus Must pass a thorough background check Possess a thorough knowledge and understanding of the Ice Rink schedule, prices, procedures, rules, and programs offered. Show a willingness to take on new challenges and go above and beyond. Be a self-starter; have ability to take directions; and be able to work in small and large groups to complete required task within time constraints and in a safe manner. Deal knowledgably, pleasantly and professionally with the general public Must be punctual and organized. Must be able to follow procedures. Ability to work without supervision Have a high school diploma, GED, or related trade school training; valid driver's license Be able to lift and carry equipment and supplies of up to 50 pounds on a regular basis. Willing to work a flexible schedule, work extra hours as needed; and work in varying weather conditions MUST have weekend availability Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.