Service supervisor jobs in Cincinnati, OH

Vylla Home's national footprint and full-service model provide a truly progressive approach to the real estate process, creating extraordinary experiences for both our customers and sales agents. As part of the Carrington and Vylla family of companies, we provide nearly every aspect of homeownership under one roof - from real estate with Vylla Home to title, settlement and escrow services with Vylla Title and Escrow, mortgage lending with Carrington Mortgage Services, LLC and more! We offer our agents: True partnership in your real estate business to support your career goals and development. Competitive commission splits - keep your commission and set your own value! Unlimited opportunity to earn what you are worth. No upfront or monthly fees. We don't make money until you do. Reasonable flat rate transaction fees. No hidden costs, and you don't pay until you close! Qualified leads, assets and referrals - many unique options to increase your business. We are also a leading REO brokerage and provide multiple REO lead resources. Free CRM tool (including a custom mobile app for when you're on the go!), marketing tools, transaction management system, e-signatures and more. Customized training, live demos and a library of industry-relevant resources available 24/7. We also offer the Ninja Selling sales platform and training for agents to increase productivity - all at no cost to you! Customizable marketing resources including agent websites, printed and digital materials, social media assets, tools, support and training. Face-to-face broker support and coaching - true mentorship! Dedicated resources from Vylla and Carrington's family of companies (including lending, title and settlement services along with superior customer service from our homeownership concierge team) Back office support including dedicated transaction coordinators and an agent services resource team “Best of both worlds” environment with local offices and support as well as the backing of a large, established and nationwide institution Incentive program to earn cash if you help grow our team and refer new agents onboard Resources for your clients including a mobile app for home search, moving discounts from local vendors and more. Flexible schedules and control over your personal and professional growth as an agent A fun, positive culture where our community, or Vyllage as we call it, supports one another and gives back Apply today! What will make you successful at Vylla? An active Real Estate license Drive and ambition to succeed as part of an innovative, fast-growing team Complete focus on the customer experience Strong communications skills and ability to build a network of engaged customers and prospects Ability to multi-task and take initiative, strong work ethic Vylla is an equal opportunity employer. It is the policy of the company that applicants be considered for positions for which they qualify without regard to race, color, religion, gender, national origin, ancestry, age, marital status, sexual orientation, veteran's status, physical or mental disability or any other legally protected category. Vylla will make reasonable accommodations for known physical or mental limitations of a qualified applicant or employee with a disability unless the accommodation will impose an undue hardship on the company. EEO/AAP Employer

Compensation: $90,000 annually plus bonus potential Hauser Air Cincinnati, in partnership with American Residential Services (ARS), the largest provider of residential HVAC, Plumbing, and Electrical services in the U.S., employs over 7,000 professionals nationwide. With 45+ years of experience, we proudly deliver top-quality service to customers every day. What We Offer: Insurance access after 31 days of employment Low-cost medical insurance (starting at ~$5/week) Dental and vision insurance options Health Savings Account (HSA) or Flexible Spending Account (FSA) 401(k) with company match Paid time off & holiday pay Company-paid life insurance Take-home company truck / fuel / maintenance Responsibilities: What You'll Do: Lead and manage the HVAC service team, including hiring, scheduling, training, performance management, and coaching Oversee daily operations to ensure safe, efficient, and high-quality service delivery Monitor labor costs, materials, equipment, and expenses to achieve budgeted margins and profits Resolve customer issues and ensure top-tier customer satisfaction Coordinate with dispatch to optimize technician selection and scheduling Conduct job site inspections and monitor workmanship standards Track departmental operations, inventory, tools, vehicles, and maintenance Ensure compliance with safety regulations, company policies, and local codes Provide ongoing on-the-job training and development for technicians Lead weekly technician meetings and monitor key performance indicators (KPIs) Qualifications: What You'll Bring: 5+ years of HVAC service experience Strong knowledge of gas piping, electricity, plumbing, and air flow Unrestricted Journeyman license and HVAC code knowledge (preferred) Valid driver's license with a good driving record Strong leadership, communication, computer, and math skills Ability to manage people, operations, and budgets effectively Note: This posting outlines potential pay ranges and opportunities, which are not guaranteed and do not represent a formal offer. Additional compensation may be offered based on experience and will be outlined in an offer letter addendum. ARS is an equal opportunity employer and does not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status under applicable federal, state, or local laws. Privacy policy available upon request.

Global Fortune 500 packaging manufacturer has an immediate opening for a Seamer Service Technician in the North American Beverage Division. This individual is a key member of the Technical Services Team who supports various customer-filling operations. Position accountabilities include the following: Act as the key interface between the Company and the customer in trouble-shooting problems associated with the Company's final product and the customer's filling processes. Support the customer in areas such as equipment audits, rework of the final filled products, overhauls and equipment conversion. Interact with other members of the Company's Sales Team to develop strategies, resolve problems and implement solutions to support the customer. Provide double-seaming training for customers. Requirements for this position would include the following: High school diploma or equivalent required. Associate degrees or technical school certificate in a mechanical related discipline a plus Working knowledge of Beverage Can Seamers (specifically Angelus, Pneumatic Scale and Continental) Working knowledge of Beverage Fillers Equipment (Crown, H&K, Cemco, etc.). Proven mechanical skills including the ability to use gauges, dial calipers, micrometers and other related instruments. Strong PC skills including a working knowledge of Microsoft Office (Word, Excel, Access, Outlook and Power Point) Effective communication skills, both verbal and written as well as proven presentation skills. Ability to clearly and effectively interact with customers on a variety of levels. Ability to identify a final packaged product that is not working or defective, troubleshoot the potential causes, and incorporate a solution for effectively resolving the problem. Ability to work overtime during the week and week-ends based on customer needs. Ability to travel (car and/or plane) up to 70% of the time. This will include some international travel to Canada

Customer Service Supervisor- On-site Logan A/C & Heat Services 57 reviews Dayton, OH 45377 Full-time The Customer Service Supervisor is responsible for leading a team to provide superior customer service through various media channels (phone, chat, and email). Responsibilities include the development and training of Customer Service Representatives (CSR's), close monitoring of performance, and handling elevated customer issues. This position requires strong communication skills to facilitate individual coaching and mentoring of CSR's. Provides daily oversite, support, and strategic input to the Customer Service team to ensure efficiency and profitability in scheduling service appointments. Further, the position is responsible for maintaining knowledge of Logan Services' products, services and processes pertaining to the Customer Service Department. Essential Duties and Responsibilities: Actively supports the Customer Service team by answering incoming calls for all markets and scheduling of service calls logistically and profitably Provides daily support and guidance to the Customer Service team Conduct regular call monitoring and evaluations to ensure a superior customer experience is being provided Coach, motivate and counsel CSR's on performance including administering disciplinary action when necessary. Responsible for setting team and individualized CSR goals, evaluating, and managing the Customer Service performance reporting and analytics to help each CSR reach those goals Conduct monthly 1:1 meetings with each CSR to review performance, individualized coaching and/or career pathing opportunities Conduct 1:1 call evaluations for each CSR at minimum twice a month Responsible for developing new/improving, implementing and managing of all Customer Service related processes and best practices to improve efficiency and a positive customer experience by staying abreast on customer service trends, software and best practices. Streamline and cascade all important and relevant information to Customer Service team through effective communication such as monthly team meeting, weekly team huddles, side-by-side process refreshers, seasonal bootcamp trainings, etc. Assists with resolving escalated customer issues and collaborates with Field Supervisors and Customer Experience Specialist to handle and resolve escalated customer complaints, questions, and concerns. Ability to authorize maintenance plan discounts or process refunds up to $300 when necessary Management of weekly timesheets and time off requests for your direct reports. Responsible for monthly verification and accurate reporting of CSR SPIFFs to HR Responsible for 30 day, 90 day, and annual reviews of direct reports. Collaborate with CSR Manager to interview potential CSR candidates and support with training and development of any CSR new hire. Responsible for scheduling and coverage needs of the Customer Service department include but not limited to reviewing the weather forecast and anticipating opportunities to adjust and/or add hours to maximize appointment scheduling. Responsible for oversite and performance of the weekend & holiday schedule. Collaboration with all company departments with a positive intent Performs other duties as assigned Competencies: Customer Service oriented- ability to portray empathy, relate with others and eager to help when working with a customer to ensure they receive a positive experience Positivity- displaying a positive attitude even during times of adversity Leadership- able to organize, control, and guide the work of others to obtain satisfactory results. Mentoring- provides advice and support while fostering the progress of a less experienced colleague Communication - Displays a grasp of the information and always initiates or responds to communications in an appropriate, timely and comprehensive manner. Active Listening - Giving full attention to what other people are saying, taking time to understand points being made, asking questions as appropriate, and not interrupting at inappropriate times. TEAM Builder- Creates a sense of TEAM through achievement, goal setting, sharing successes, professional development etc. Interpersonal skills- relates well to all kinds of people, inside and outside the organization, builds appropriate rapport, builds constructive and effective relationships, uses diplomacy and tact, can diffuse even high-tension situation comfortably Confidentiality- maintains all client communications and confidential information as per code of ethics, and per client instructions Self sufficient and motived- is internally self motivated and has a proactive approach and participation by being able to identify areas of opportunity within the business and their team and takes initiative in providing additional support and/or taking action as necessary Sense of urgency- it's imperative to act promptly, decisively, and without delay using good judgement Experience and Requirements: Bachelor's degree or Associate's Degree plus 1-2 years of related experience. 3-5 years Customer Service experience HVAC knowledge Knowledge of Word Processing software. Microsoft Excel, Word, and Outlook Excellent written and oral communication skills To perform this job successfully, an individual must be able to meet the essential duties and requirements. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Who we are: Would you like to work for a stable, secure, and fast-growing airline where you will be stimulated, challenged, and have the opportunity to develop your career? If so, read on! Come and work with the best of the best at Envoy Air where you will join a team committed to providing outstanding service. We offer: Amazing employee flight privileges within the American Airlines global network Training and development programs to take your career to the next level Comprehensive health and life benefits (subject to location) Responsibilities How will you make an impact? Responsibilities Coordinate the day-to-day station operations by leading and organizing the activities of Agents/Clerks to ensure a safe working environment and on-time dependability. Ensure adequate operational coverage; responsible for scheduling and manpower utilization Maintain a safe, dependable and consistent operation Conduct Agent observations Schedule and administer local training including new hire training Investigates and resolves operational issues as well as customer service issues Will be provided company uniforms and must adhere to uniform policy Participates on operational conference calls, station audits and prepares various reports Maintains records such as time and attendance, personnel files and performance Supervisors perform Station Agent work, as required. Station Agents have combined duties within ramp service and customer service operations. Create a positive start to a passenger's trip by being the first to greet the passenger and providing a seamless check-in and ticketing experience Use appropriate reservation/ticketing software to rebook itineraries, issue boarding passes, and calculate and collect any appropriate fees Inform passengers through all aspects of their experience with American Airlines by communicating appropriate information about their trips and belongings Guide and direct incoming and outgoing aircraft on the taxiway to ensure that they are entering or leaving their gate safely and on-time Load, unload, sort, and appropriately transfer passenger baggage, cargo/freight, and company materials Some of these items can weigh up to 75 lbs. Drive ground equipment such as tugs to help the plane push in/out of the gate, belt loaders to help load baggage, and bag carts to deliver baggage to the claim area or the connecting flight Collaborate with the internal team to ensure a safe and on-time departure May clean the interior of the aircraft, clean and service aircraft lavatories, and/or work in the Baggage Service Office to track the location of baggage For a more visual insight of what the Agent position entails, check out our "Behind the Scenes at Envoy" clip: Agent Video Qualifications Who are we looking for? Requirements In this role, Supervisors must be able to perform all duties under sometimes stressful conditions beyond the employee's control while attempting to influence a favorable impression of American Airlines. Supervisors must be self-motivated and safety conscious. Supervisors must be comfortable organizing work groups and handling multiple priorities in a fast-paced environment. The ability to demonstrate qualities of leadership, initiative, and judgment are essential. Position Requirements Minimum Age: 18 High school diploma or GED equivalent Possess a valid, unexpired and unsuspended state driver's license; some license restritctions may prohibit a candidate from being considered for this role. Must be able to carry, bend, lift and turn with bags weighing up to 75 lbs. Ability to work rotating shifts including nights, holidays, weekends, days off, and be able to report to work on a regular and timely basis Requires flexibility to work additional hours beyond the regular shift, on short notice, and as needed due to operational necessity Must be able to perform all duties in various weather conditions and time constraints Ability to read, write, fluently speak and understand the English language Possess the legal right to work in the United States Position Preferences A minimum of one year of customer service experience Some locations may desire previous airline experience including working knowledge of an airline's ticketing system and/or ramp operations Additional Details Tattoos, body piercings and/or tongue rings may not be visible while in company issued uniform at any time; tattoos cannot be covered with adhesive bandages or by other methods to render them not visible Candidates must fulfill a fingerprint based criminal background check to qualify for unescorted access privileges to airport security identification display areas (SIDA), if applicable Candidates must be able to secure appropriate airport authority and/or US Customs security badges, in addition to clearing other airport related requirements, if applicable In locations handling US mail, must be able to pass a US Postal Service background check This position may be subject to the Department of Transportation (DOT). Federal law requires Envoy to determine a candidate's history with the DOT drug and/or alcohol violation(s) or refusal(s) to test before hiring him/her into a safety-sensitive position Please note: The description is intended to provide a brief overview of the position. It's not intended to be an exhaustive list of all responsibilities, duties, expectations, and skills required of those in this position. Duties and expectations may be subject to change at any time. Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled. We can recommend jobs specifically for you! Click here to get started.

Job DescriptionThe Intuit Product Expert Supervisor manages a dynamic team of experts, coaches experts to perform at the highest levels, monitors/takes action on real time adherence for their team and handles customer escalations. This role is pivotal in monitoring quality assurance, training, and managing schedules and attendance, while fostering motivation and maintaining company culture. This is a seasonal position with an expected end date of April 30, 2026, or sooner depending on the needs of the organization.Roles and Responsibilities Lead and manage a team of 20-25 student call center agents specializing in customer service inquiries. Conduct routine 1:1 coaching session(s) to provide feedback to meet performance metrics, including quality, productivity, attendance, compliance, and disciplinary issues. Ensure continuous learning training modules are complete before announced deadlines. Identify training opportunities and/or knowledge skill gaps amongst the team and collaborate with other department leaders as needed to improve agent performance. Review daily and weekly agent scheduling to monitor agent's weekly schedule adherence and provide feedback to WFM as requested. Review agent's daily attendance for occurrences and/or occurrence discrepancies. Review agent timecards for accuracy, make time punch corrections as needed, and approve payroll before announced deadline. Partner with Workforce Management and Operations Managers to ensure efficient agent scheduling and/or leadership support coverage. Uphold EAW and Intuit's policies, standards, and compliance requirements. Manage attendance, adherence, and behavioral expectations using EAW's progressive corrective action model, when necessary. Foster an inclusive and engaging team culture that balances accountability with recognition. Escalate client concerns, systemic issues, and process improvements to Operations Leadership. Serve as a key point of contact between agents, leadership, and clients, to help ensure alignment of goals and expectations. Attend weekly and monthly business reviews to share valuable insight into agent performance with client and better understand client's performance expectations. Maintain excellent knowledge of company policies and procedures to assist agents with difficult customer concerns via slack and/or individual coaching sessions. Resolve escalated customer concerns, balancing superior service with fiscal responsibility. Perform other duties as directed by management. Basic Qualifications Bachelor's or associate degree required. 3 years of experience in a call center or customer service role. Experience handling customer escalations and providing excellent customer service. Ability to monitor, coach, and provide effective feedback to agents to meet performance metrics. High level of integrity and professionalism in handling confidential information. Strong computer skills and proficiency in Microsoft Office Suite. Strong analytical and problem-solving skills. Exhibit exceptional time management, organization, and prioritization skills. Ability to work independently and in a team setting within a fast-paced environment. Excellent written, verbal, and interpersonal communication skills. Proven success in leading a team of agents. Ability to multi-task and perform in a fast-paced environment. Embrace feedback and approach work with a growth mindset. ExemptAFFIRMATIVE ACTION PLAN / EQUAL EMPLOYER OPPORTUNITY (AAP/EEO) STATEMENT: Education at Work (E@W) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, E@W complies with applicable state and local laws governing nondiscrimination in employment in every location where the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. EAW expressly prohibits workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of E@W's employees to perform their job duties may result in discipline up to and including termination of employment. THE AMERICANS WITH DISABILITIES ACT OF 1990 (ADA) PROHIBITS DISCRIMINATION IN COMPENSATION AND EMPLOYMENT OPPORTUNITIES AGAINST QUALIFIED INDIVIDUALS WITH DISABILITIES. TO DETERMINE WHETHER AN INDIVIDUAL IS QUALIFIED, THE ESSENTIAL FUNCTIONS OF EACH JOB MUST BE IDENTIFIED. ESSENTIAL FUNCTIONS ARE THOSE THAT ARE INTRINSIC TO THE POSITION AND THAT THE INDIVIDUAL(S) WHO HOLDS THE JOBS MUST BE ABLE TO PERFORM WITH OR WITHOUT REASONABLE ACCOMMODATION.

Job Title: Field Service Supervisor Department: Technical Service Reports To: Technical Service Manager Exemption Classification: Exempt Summary: Supervise field techs, dealing with customer request for service for either warranty or information request, scheduling and coordination start-ups on new equipment and following up on these start-ups. MINIMUM REQUIREMENTS TO PERFORM DUTIES Essential Duties and Responsibilities: 1. Supervise technicians during installation and startup of machines at the customers' plant and maintain all working components as determined by customers' needs. 2. Schedule and coordinate travel to customers' location(s) for techs to supervise installation of our machines at the customer's plant and perform startup of new machine. 3. Assist techs with field trouble shooting on both warranty and repair orders. 4. Review jobs in the shop as production is in progress for possible field service problems. 5. Training of other employees and/or customers on machines. 6. Review and post service reports on jobs in the fields. 7. Assist Technical Service Manager when required. 8. Other functions as directed. Supervisory Responsibilities: Supervise Field Service Technicians and assist in training of temporary/new employees. Qualifications/Skills: Must be able to present information to groups of employees, customers, suppliers, etc. both in writing and verbally. Be able to use Word, Excel and PowerPoint to communicate this information. Education and/or Experience: College degree in electrical engineering and/or 2-3 years of technical experience in manufacturing automation, material handling, and/or machine control. Must have product component level knowledge, programming experience. Position requires multiple projects be handled at one time. Language Skills: Communicate verbally and/or in writing with customers, suppliers, other employees, other departments and supervision as to work in progress, problems and/or completion. Must be able to present information to groups of employees, customers, vendors, etc. Mathematical Skills: Be able to add, subtract, multiply and divide basic numbers. Calculate percentages and perform advanced mathematical procedures. College level mathematics. Reasoning Ability: Be able to identify work process problems and possible solutions. Certificates/Licenses/Registrations: Maintain local, regional and/or national memberships in appropriate professional organizations/associations. Physical Demands: Stand for prolonged periods of time on concrete floor. Will be required to kneel, squat, stoop, recline, climb, crawl, and/or bend on an as needed basis. Must be able to adjust visual focus. Must be able to lift up to 50 lbs. unassisted, over 50 lbs. with assistance of a lifting device. Work Environment: Traditional shop atmosphere. Subject to temperature variance based on season. Loud noise level. May be exposed to various fumes or smells based on job. Travel : Some travel (10% - 20% of the time) throughout North America to customer jobsite for startups, machine commissioning, and warranty work as dictated by project. Some International travel required.

Full-time Description Sisters of Notre Dame de Namur is a long-term care residence for Sisters who have dedicated their lives to serving God. We are dedicated to providing compassionate, high-quality care to our Sisters in a faith-based environment. Our mission is to extend God's goodness through service. We are seeking a Director of Laundry Services to oversee and participate in the daily laundry operations for our 80-bed, five-star facility. This vital role ensures that all garments, linens, and laundry services are completed to the highest standard of quality and cleanliness while maintaining an organized, efficient, and safe work environment. If you are detail-oriented, organized, and committed to maintaining a clean and welcoming environment for those we serve, we encourage you to apply. Requirements Oversee and participate in all laundry operations, including washing, drying, ironing, folding, and distributing linens and garments. Ensure an adequate and consistent supply of clean linens to meet the needs of the Sisters and facility. Maintain a clean, organized, and safe laundry environment, ensuring all cleaning and equipment maintenance schedules are completed. Properly handle and mix cleaning agents and disinfectants in accordance with safety and infection control standards. Manage inventory of linens, supplies, and equipment; order replacements and monitor costs as needed. Supervise laundry staff, manage scheduling, and approve timecards. Assist with training of new staff. Accurately complete departmental recordkeeping and financial documentation. Maintain current MSDS information and enforce compliance with all safety and infection control procedures. Mend or repair garments and linens when needed. Provide prompt, courteous service and respond to Sisters' laundry-related requests or concerns. Perform additional tasks as needed to support smooth facility operations. Skills and Qualifications High school diploma or equivalent preferred. Experience in commercial or institutional laundry operations required, supervisory experience a plus. Working knowledge of commercial laundry equipment, processes, and best practices. Strong organizational, leadership, and time management skills. Ability to make sound decisions and remain calm in a fast-paced environment. Effective communication and interpersonal skills with a commitment to teamwork and service. Upholds confidentiality, professionalism, and respect for the privacy and dignity of the Sisters. Physically able to lift up to 50 pounds and perform repetitive tasks while standing for extended periods. Flexible schedule with the ability to work weekends, holidays, and respond to urgent needs as required. Why Work for Sisters of Notre Dame de Namur Meaningful work in a supportive, mission-driven environment Competitive pay and benefits package Employer paid Life insurance, Short- and Long-Term Disability Employee Assistance Program (EAP) Eleven (11) paid holidays and double time for holidays worked Generous Paid Time Off Bank Defined contribution retirement plan Annual Performance Reviews with cost-of-living consideration Training and growth opportunities Opportunity to make a difference in the daily lives of our Sisters Complimentary meal per shift

Our corporate activities are growing rapidly, and we are currently seeking a full-time, office-based Office Services Supervisor to join our team. This position will work on a team to accomplish tasks and projects that are instrumental to the company's success. If you want an exciting career where you use your previous expertise and can develop and grow your career even further, then this is the opportunity for you. Responsibilities * Supports Facilities Management with coordination of global facilities projects, including support of RFPs, project and vendor scheduling, cost tracking and other data/tracking efforts; * Responsible for system administration and data management within our Facilities Management System (FMX), Space Management System (SpaceIQ), Department SharePoint Site, Project trackers, Surveys and other systems as assigned. Performs audits of systems and data and escalates any issues to resolve issues quickly; * Administers internal communication system, partners with graphic design, marketing, HR and others to support programming and planning of content; * Assists with creation of training guides, documents procedures and business practices to support overall department operations and process improvements; * Manages multiple trackers within Excel and other systems in order to provide accurate and timely reporting to both Facilities and Finance management; * Supports requests for information and data by IT, Finance and other business units in partnership with Facilities Management; * Attends regular project status meetings & global calls to keep notes and track progress for reporting purposes; * Supports new vendor onboarding by assisting with the RFP process, obtaining favorable contract terms and facilitating review using established system and procedures; * Supports external and internal meetings and events in the office in regards to space set-up, catering and other services as needed; * Maintains detailed records, and maintains electronic work order system for tracking of Facilities issues and vendor performance. Escalates issues to manager in a timely and detailed manner to ensure proper conditions are maintained at all times; and * Completes all required trainings and SOP reviews in a timely manner. Qualifications * High school diploma or equivalent required; Bachelor's degree preferred; Experience in lieu of education will be considered * Intermediate to advanced experience with Microsoft Office suite/software; * Excellent customer service and office support/administration skills; * Excellent written and verbal communication skills; * Ability to work with cross-functional teams, supporting all areas of the business; * Ability to work both independently and across a local and remote team. Medpace Overview Medpace is a full-service clinical contract research organization (CRO). We provide Phase I-IV clinical development services to the biotechnology, pharmaceutical and medical device industries. Our mission is to accelerate the global development of safe and effective medical therapeutics through its scientific and disciplined approach. We leverage local regulatory and therapeutic expertise across all major areas including oncology, cardiology, metabolic disease, endocrinology, central nervous system, anti-viral and anti-infective. Headquartered in Cincinnati, Ohio, employing more than 5,000 people across 40+ countries. Why Medpace? People. Purpose. Passion. Make a Difference Tomorrow. Join Us Today. The work we've done over the past 30+ years has positively impacted the lives of countless patients and families who face hundreds of diseases across all key therapeutic areas. The work we do today will improve the lives of people living with illness and disease in the future. Cincinnati Perks * Cincinnati Campus Overview * Flexible work environment * Competitive PTO packages, starting at 20+ days * Competitive compensation and benefits package * Company-sponsored employee appreciation events * Employee health and wellness initiatives * Community involvement with local nonprofit organizations * Discounts on local sports games, fitness gyms and attractions * Modern, ecofriendly campus with an on-site fitness center * Structured career paths with opportunities for professional growth * Discounted tuition for UC online programs Awards * Named a Top Workplace in 2024 by The Cincinnati Enquirer * Recognized by Forbes as one of America's Most Successful Midsize Companies in 2021, 2022, 2023 and 2024 * Continually recognized with CRO Leadership Awards from Life Science Leader magazine based on expertise, quality, capabilities, reliability, and compatibility What to Expect Next A Medpace team member will review your qualifications and, if interested, you will be contacted with details for next steps.

DNA Diagnostics Center is the world leader in DNA relationship testing, processing over one million DNA samples from customers all over the world. Our broad portfolio of products includes our Paternity, Immigration, and other DNA Relationship services for consumers, government agencies, healthcare providers, and legal professionals; PeekabooTM Early Gender DNA Test for expecting mothers; SpermCheck fertility and vasectomy test; and Pets & Vets DNA testing for breeders and pet enthusiasts. Our corporate headquarters, including our DNA testing laboratory, is based in Fairfield, OH in the greater Cincinnati Area. DDC is part of Eurofins, a global scientific company with over 950 laboratories in 60 countries and more than 65,000 employees. Job Description Client Services Supervisor - Transformational Leader Wanted Are you a rising leader with a passion for process excellence, customer experience, and transformational change? DDC is seeking a Client Services Supervisor who thrives on improving operations, engaging teams, and driving meaningful impact - not just maintaining the status quo. This is not your typical call center leadership role. We're looking for someone business-savvy, customer-obsessed, and process-driven - someone who's excited to learn a new industry, lead a tenured team, and elevate our service operations. What You'll Do Lead and inspire a remote Client Services team across multiple channels (phone, chat, email). Drive continuous improvement in workflows, policies, and performance metrics. Champion data-driven decision-making and develop tools to monitor trends and KPIs. Collaborate cross-functionally to enhance customer experience and operational efficiency. Recruit, coach, and develop team members with a focus on accountability and empowerment. Identify opportunities for innovation and challenge legacy processes with fresh thinking. Represent the voice of the customer and advocate for quality at every touchpoint. Why Join Us? Be part of a mission-driven company making a real difference in people's lives. Work with a passionate, experienced remote team eager for strong leadership. Lead transformation in a supportive, high-performance culture. Enjoy opportunities for professional development and cross-functional collaboration. Ready to lead with purpose and drive change? Apply now and help us shape the future of client services at DDC. Qualifications Bachelor's degree in business, operations, or a related field preferred. 5+ years in a leadership role, preferably in a healthcare service environment. A track record of managing people and improving processes - not necessarily in a call center. Strong analytical skills and comfort with data, dashboards, and performance metrics. Excellent communication, collaboration, and change management abilities. A mindset for growth, curiosity, and accountability. Proficiency in Microsoft Office tools (Word, Excel, PowerPoint). Physical Requirements Prolonged periods of sitting at a desk and working on a computer. Must be able to lift up to 15 pounds at times. Communicating with others to exchange information. Ability to travel, as needed. Additional Information Schedule: Monday - Friday, 8:00am to 6:00pm What we offer: Excellent full time benefits including comprehensive medical coverage, dental, and vision options Life and disability insurance 401(k) with company match Paid vacation and holidays Eurofins USA Clinical Diagnostics is a Disabled and Veteran Equal Employment Opportunity employer.

Airtron Heating & Air Conditioning in West Chester, OH is seeking a highly skilled and experienced full-time HVAC Field Service Supervisor to oversee and guide our team of service technicians. If you have strong experience in HVAC systems, leadership experience, and a commitment to operational excellence, we invite you to apply for this exciting opportunity to make a significant impact within our growing company. As our HVAC Field Service Supervisor, you will receive a competitive annual salary of $75,000 - $120,000 per year (based on experience) as well as excellent benefits such as: Health coverage Paid time off (PTO) A 401(k) plan with company match Tuition reimbursement A company vehicle Opportunities for growth KEY RESPONSIBILITIES As the HVAC Field Service Supervisor, you will play a pivotal role in managing the daily operations of the field service team. Your responsibilities will include: Leading and mentoring a team of HVAC technicians, ensuring they have the resources, training, and support needed to succeed. Collaborating with the retro install manager, RNC/Warranty team, and dispatchers to ensure efficient job allocation and customer satisfaction. Managing schedules, job assignments, and performance to ensure optimal productivity and the highest standards of service. Addressing performance issues in a timely and professional manner while fostering a positive and safe work environment. Monitoring inventory, ensuring proper equipment and materials are available for each job. Reviewing and ensuring all administrative tasks, including timesheets, expenses, and reporting, are completed accurately. Leading by example in safety practices and ensuring compliance with safety standards on all job sites. Assisting with the hiring and staffing of the service team to maintain adequate coverage. WHAT YOU NEED TO SUCCEED High school diploma or equivalent (experience may substitute for education) 5+ years of HVAC or related experience Strong computer skills (Microsoft Excel, Word, and Outlook) Valid driver's license and the ability to travel to job sites Excellent verbal and written communication skills Ability to work overtime and weekends as needed Preferred Qualifications: Experience as an HVAC service supervisor or a similar leadership role SCHEDULE & LOCATION This full-time position is based in West Chester, OH. With occasional overtime and weekend work depending on team needs, the role requires flexibility and comfort in working both indoors and outdoors as well as in various weather conditions. ABOUT OUR COMPANY Airtron Heating and Air, an NRG company, has established itself as one of the leading providers of HVAC systems. We provide an all-encompassing approach to heating and air solutions, from professional installations of premium products to comprehensive service plans, so systems work at their peak efficiency to provide customer comfort at the lowest cost. With more than 40 years of experience in the cooling and heating industry, we have the knowledge and skills that allow us to stand firmly behind our work. No matter the season, we are dedicated to keeping our customers' homes comfortable all year round. As always, our commitment is to our customers, for whom we provide excellent service and knowledgeable technicians, helping to set us apart from the competition. Our work environment is dynamic with a great work-life balance, and the career opportunities across our businesses offer daily variety and challenges. No day is ever the same. Providing career growth to our own employees is critical to our ongoing success. We give you the opportunity to take charge of your career. ARE YOU READY TO JOIN OUR TEAM? If you are a skilled HVAC professional with a passion for leadership and operational excellence, we encourage you to apply. The initial application process is quick and easy-complete our 3-minute mobile-friendly application today. Apply to be our HVAC Field Service Supervisor now!

* Starting pay is $30 - $32 / hour! * This is a full time, Monday-Friday position. Some evenings and weekends WILL be required to oversee special events and manager on duty shifts! Working at Artis Senior Living, you'll play an integral role on a dynamic team helping people living with dementia achieve the essential human needs of purpose, belonging and joy by building a bridge between their lifelong identity and present daily life - we call this act of service "Honoring Yesterday & Celebrating Today." We like to think that Artis associates are the most thoughtful people on the planet, so in return - they deserve to feel safe, supported, and inspired to grow. We truly look forward to you being part of the Artis family! We are proud to be a Great Place to Work Certified company. DEPARTMENT OVERSIGHT & LEADERSHIP * Ensure responsibility for the quality and quantity of food served. * Adhere to all sanitary regulations governing handling and serving of food as mandated by Local and State guidelines. * Oversee that meals are prepared and served on schedule. * Ensure all food is labelled and dated in kitchen and resident areas in accordance with National standards, state and local guidelines. * Ensure cleanliness and proper sanitation of all food preparation and storage areas, equipment, and utensils, adhering to health and safety regulations at all times * Adhere to the National menu, recipes and production sheets. * Develop, revise and adapt work techniques and methods for more efficient operation of the kitchen and for training employees. * Prepare and serve food in accordance with national standards, administrative policies and within budget allowances * Review and evaluate the work performance of the Dining Services staff as well as counsels/disciplines staff according to established policy. * Maintain accurate records and reports in accordance with established policy. * Work closely with other departments to align efforts and achieve community objectives. * Foster a collaborative environment by encouraging open communication and teamwork between kitchen staff and other departments. * Supervise, recruit, train, and develop department team members to maximize their potential and align with department goals. * Own the candidate experience for department open positions using the applicant tracking system (ATS) and effective communication. * Create and implement an on-boarding plan for newly hired department associates. * Conduct regular team meetings to communicate goals, progress, and updates to keep all team members informed. * Identify and monitor department culture so that it promotes employee satisfaction. * Conduct performance evaluations, provide constructive feedback, and set development plans (if applicable) for direct reports. * Provide support to associates in the handling of human resource related activities which may include associate questions or concerns, communication and the interpretation of policies and procedures. BUDGET & FINANCIAL MANAGEMENT * Maintain strategies to reduce food waste, ensuring efficient use of ingredients while maintaining quality standards. * Oversee inventory levels, ensuring proper stock rotation, minimizing waste, and preventing overordering. * Ensure all food costs and operational expenses align with budget allowances, while maintaining high-quality standards. * Establish a procedure to assure that all invoices not captured by DSSI are coded and completed on a daily basis in coordination with the Business Office. * Monitor food and labor costs on a daily, weekly, and monthly basis to stay within budget limits. * Work closely with senior management to ensure financial targets are met, recommending adjustments as necessary to meet budgetary goals * Prepare annual budget for Dining Services Department and work to consistently meet monthly budgetary guidelines. WORK EXPERIENCE, EDUCATION AND PROFESSIONAL EXPERIENCE * Four (4) years of experience in Culinary Arts * Healthcare experience strongly preferred. * Strong Financial skills with proficiency in budgets, inventory and labor control. * Associate degree with a major in Culinary Arts Preferred. * Serv-Safe Manager certification required.

Logistics at full potential. At GXO, we're constantly looking for talented individuals at all levels who can deliver the caliber of service our company requires. You know that a positive work environment creates happy employees, which boosts productivity and dedication. On our team, you'll have the support to excel at work and the resources to build a career you can be proud of. 2nd Shift, Monday- Friday, 2:45pm - 11:15pm As the Senior Supply Chain Supervisor, you will focus on building a culture that supports high employee morale and ensures company policies and procedures are met. We want to utilize your experience to improve employee engagement and maintain clear and frequent communication at every level. Pay, benefits and more. We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), 401(k), life insurance, disability and more. What you'll do on a typical day: * Establish work schedules, assign jobs and train staff * Guide, counsel and encourage employees; improve potential and champion high standards * Establish and maintain effective relationships with onsite customers and other key partners * Provide a safe and secure work environment through training and safety inspections * Assist with evaluating employee performance, providing written and verbal feedback * Implement and carry out all company policies, procedures and standards What you need to succeed at GXO: At a minimum, you'll need: * 3 years of relevant experience * Experience with Microsoft Office and computerized scanner equipment * Availability to work a flexible schedule as needed, including planned and unplanned overtime, which may include weekends It'd be great if you also have: * Bachelor's degree in Logistics or a related field, or equivalent related work or military experience * 3 years of managerial/supervisory experience * Bilingual English/Spanish * Experience in an AS9100 or ISO environment * Warehousing or Third-Party Logistics (3PL) experience * Solid problem-solving skills * Proven ability to follow, promote and implement safety programs This job requires the ability to: * Lift objects of various shapes, sizes and weights * Stand, sit or walk for extended periods of time * Reach (including above your head), bend, stoop, climb, push, pull, twist, squat and kneel * Handle or manage tools or equipment * Tolerate hot or cold warehouse environments We engineer faster, smarter, leaner supply chains. GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team - energetic, innovative people of all experience levels and talents who make GXO a great place to work. We are proud to be an Equal Opportunity employer including Disabled/Veterans. GXO adheres to CDC, OSHA and state and local requirements regarding COVID safety. All employees and visitors are expected to comply with GXO policies which are in place to safeguard our employees and customers. All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement here.

Responsibilities & Qualifications RESPONSIBILITIES * Provide oversight and supervision of Identity and Access Management (IAM) services to ensure the confidentiality, integrity, availability, and non-repudiation of sensitive and classified information systems. * Serve as a Cybersecurity Subject Matter Expert (SME) in Identity and Access Management, advising on all associated cybersecurity policies, standards, and procedures. * Lead and mentor IAM analysts, providing direction, task prioritization, and performance oversight. * Oversee implementation and enforcement of access control policies in alignment with Department of Defense (DoD) Identity, Credential, and Access Management (ICAM) strategy and guidance. * Ensure compliance with DoD Instruction 8520.03, Identity Authentication for Information Systems, validating appropriate access authorization to systems, data, and network resources. * Manage and coordinate user identity lifecycle operations, including provisioning, de-provisioning, access auditing, and credential management. * Collaborate with cybersecurity, network, and systems teams to maintain secure and efficient access management processes. * Identify process improvements and provide recommendations for enhancing IAM operations, technologies, and compliance posture. REQUIRED QUALIFICATIONS Experience * Minimum of seven (7) years of relevant IT experience, including expertise in Identity, Credential, and Access Management (ICAM) or related cybersecurity disciplines. * Demonstrated supervisory or leadership experience providing direction to IAM or cybersecurity teams. Certifications * Must have a DoD 8570.01 IAM Level I baseline certification: * Certified Authorization Professional (CAP) * Certified Network Defender (CND) * Cloud+ * GSLC * Security+ CE * Healthcare Information Security and Privacy Practitioner Clearance * Secret - with a favorable IT-I (Tier 5/SSBI) Critical-Sensitive clearance. Overview We are seeking an IA Access Management Analyst to join our DLA NIPR/SIPR Access Management and Trusted Agent support Team. TekSynap is a fast-growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well planned information management environment. "Technology moving at the speed of thought" embodies these principles - the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers. We offer our full-time employees a competitive benefits package to include health, dental, vision, 401K, life insurance, short-term and long-term disability plans, vacation time and holidays. Visit us at ***************** Apply now to explore jobs with us! The safety and health of our employees is of the utmost importance. Employees are required to comply with any vaccination requirements mandated by contract, applicable law or regulation. By applying to a role at TekSynap you are providing consent to receive text messages regarding your interview and employment status. If at any time you would like to opt out of text messaging, respond "STOP". Additional Job Information WORK ENVIRONMENT AND PHYSICAL DEMANDS The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. * Locations: Fort Belvoir, VA or Battle Creek, MI or Columbus, OH or New Cumberland, PA or Dayton, OH (Any One of these locations) * Type of environment: Office Environment * Noise level: Medium * Work schedule: Schedule is day shift Monday - Friday. May be requested to work evenings and weekends to meet program and contract needs. * Amount of Travel: Less than 10% PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to handle, feel, touch; reach with hands and arms; talk and hear. The employee is regularly required to stand; walk; sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee is regularly required to lift up to 10 pounds. The employee is frequently required to lift up to 25 pounds; and up to 50 pounds. The vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. WORK AUTHORIZATION/SECURITY CLEARANCE U.S. Citizen Secret Clearance OTHER DUTIES Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. EQUAL EMPLOYMENT OPPORTUNITY In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on merit, qualifications, and abilities. TekSynap does not discriminate against any person because of race, color, creed, religion, sex, sexual orientation, gender identity, protected veteran status, national origin, disability, age, genetic information or any other characteristic protected by law (referred to as "protected status"). This nondiscrimination policy extends to all terms, conditions, and privileges of employment as well as the use of all company facilities, participation in all company-sponsored activities, and all employment actions such as promotions, compensation, benefits, and termination of employment. TekSynap is committed to ensuring that our online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact *************** for assistance.

Responsibilities & Qualifications RESPONSIBILITIES Provide oversight and supervision of Identity and Access Management (IAM) services to ensure the confidentiality, integrity, availability, and non-repudiation of sensitive and classified information systems. Serve as a Cybersecurity Subject Matter Expert (SME) in Identity and Access Management, advising on all associated cybersecurity policies, standards, and procedures. Lead and mentor IAM analysts, providing direction, task prioritization, and performance oversight. Oversee implementation and enforcement of access control policies in alignment with Department of Defense (DoD) Identity, Credential, and Access Management (ICAM) strategy and guidance. Ensure compliance with DoD Instruction 8520.03, Identity Authentication for Information Systems , validating appropriate access authorization to systems, data, and network resources. Manage and coordinate user identity lifecycle operations, including provisioning, de-provisioning, access auditing, and credential management. Collaborate with cybersecurity, network, and systems teams to maintain secure and efficient access management processes. Identify process improvements and provide recommendations for enhancing IAM operations, technologies, and compliance posture. REQUIRED QUALIFICATIONS Experience Minimum of seven (7) years of relevant IT experience, including expertise in Identity, Credential, and Access Management (ICAM) or related cybersecurity disciplines. Demonstrated supervisory or leadership experience providing direction to IAM or cybersecurity teams. Certifications Must have a DoD 8570.01 IAM Level I baseline certification: Certified Authorization Professional (CAP) Certified Network Defender (CND) Cloud+ GSLC Security+ CE Healthcare Information Security and Privacy Practitioner Clearance Secret - with a favorable IT-I (Tier 5/SSBI) Critical-Sensitive clearance. Overview We are seeking an IA Access Management Analyst to join our DLA NIPR/SIPR Access Management and Trusted Agent support Team. TekSynap is a fast-growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well planned information management environment. “Technology moving at the speed of thought” embodies these principles - the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers. We offer our full-time employees a competitive benefits package to include health, dental, vision, 401K, life insurance, short-term and long-term disability plans, vacation time and holidays. Visit us at ***************** Apply now to explore jobs with us! The safety and health of our employees is of the utmost importance. Employees are required to comply with any vaccination requirements mandated by contract, applicable law or regulation. By applying to a role at TekSynap you are providing consent to receive text messages regarding your interview and employment status. If at any time you would like to opt out of text messaging, respond "STOP". Additional Job Information WORK ENVIRONMENT AND PHYSICAL DEMANDS The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Locations: Fort Belvoir, VA or Battle Creek, MI or Columbus, OH or New Cumberland, PA or Dayton, OH (Any One of these locations) Type of environment: Office Environment Noise level: Medium Work schedule: Schedule is day shift Monday - Friday. May be requested to work evenings and weekends to meet program and contract needs. Amount of Travel: Less than 10% PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to handle, feel, touch; reach with hands and arms; talk and hear. The employee is regularly required to stand; walk; sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee is regularly required to lift up to 10 pounds. The employee is frequently required to lift up to 25 pounds; and up to 50 pounds. The vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. WORK AUTHORIZATION/SECURITY CLEARANCE U.S. Citizen Secret Clearance OTHER DUTIES Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. EQUAL EMPLOYMENT OPPORTUNITY In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on merit, qualifications, and abilities. TekSynap does not discriminate against any person because of race, color, creed, religion, sex, sexual orientation, gender identity, protected veteran status, national origin, disability, age, genetic information or any other characteristic protected by law (referred to as “protected status”). This nondiscrimination policy extends to all terms, conditions, and privileges of employment as well as the use of all company facilities, participation in all company-sponsored activities, and all employment actions such as promotions, compensation, benefits, and termination of employment. TekSynap is committed to ensuring that our online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact *************** for assistance.

Administration/EMIS Coordinator Date Available: 01/02/2026 District: Northwest Local School District Additional Information: Show/Hide Assistant Supervisor of Educational Management Information System (EMIS) Qualifications: * Associate or Bachelor's degree and/or sufficient related work experience and/or training in the area of technology and/or data processing. * Minimum of three (3) years of EMIS experience preferred. * Technology skills - Google applications, Excel spreadsheets, Infinite Campus, Microsoft Reporting, and a variety of web-based applications. * Certified EMIS Professional License (preferred) and/or willing to obtain. Date of Employment: January 2, 2026 Salary: XA7-11 (247 day) Salary Schedule. Based on experience $75,232.52 - $102,903.92 Application Process: All interested candidates are invited to submit an application through applitrack.com The following information should be included: * Educational background * Employment history * Names of three professional references Applicant's resume and qualifications will be evaluated, and those deemed most qualified will be invited to participate in interviews. EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER Attachment(s): * Asst. Supervisor of Educational Management Information System (EMIS) (1).pdf Please click here for more info *********************************************************************************

Country USA State Ohio City Cincinnati Descriptions & requirements About the role: As a Customer Service Manager for TQL, you will be leading a team based in Cincinnati who is directly responsible for the daily support of our sales teams. This team works second shift and works in unison with team based in San Antonio. This role includes supervising team performance, interviewing, hiring, and coaching team members and leadership, ensuring sales accounts are supported, and conducting regular account reviews to reallocate resources. Historically we promote internally, but our rapid growth and expansion has created an opportunity for a highly driven leader to join the TQL team. What's in it for you: * $75,000-$90,000 base salary, performance bonuses and long-term incentive program * Join a well-established, respected industry leader and brand * Comprehensive benefits package with 401k and company match * We win wherever we go - Voted a Fortune 100 Best Companies to Work For (2023) and Forbes America's Best Employers (2022) What you'll be doing: * Provide daily support and leadership for team members and internal customers * Manage team performance, ensuring all metrics and KPIs are met * Interview, hire, onboard and train a high performing support team * Work directly with Sales Managers and Directors to staff and allocate support resources appropriately * Identify team and department process improvements and efficiency gains * Provide and develop strategic solutions for process enhancements * Monitor reporting and analytics specific to your department's needs and communicate to senior leadership * Collaborate with department analyst team to develop and refine service commitments * Work with the Learning and Development department to help maintain and continuously enhance training programs * Occasional travel to San Antonio * Ensuring employees maintain the highest level of integrity * Continuous focus on leadership development of Supervisors and Team Leads What you need: * Bachelor's degree preferred * Experience directly supervising mid-to-large teams * 5+ years of people management experience * Call center, logistics, or service-based industry experience required * Demonstrated ability to coach, lead and motivate others * Excellent verbal and written communication skills * Moderate MS Suite skills - Outlook, Word, Excel * Experience in a fast-paced environment with rapid and everchanging priorities * Ability to work a flexible schedule in a 24/7/365 environment Where you'll be: 4289 Ivy Pointe Blvd, Cincinnati, OH 45245 Employment visa sponsorship is unavailable for this position. Applicants requiring employment visa sponsorship now or in the future (e.g., F-1 STEM OPT, H-1B, TN, J1 etc.) will not be considered. About Us Total Quality Logistics (TQL) is one of the largest freight brokerage firms in the nation. TQL connects customers with truckload freight that needs to be moved with quality carriers who have the capacity to move it. As a company that operates 24/7/365, TQL manages work-life balance with sales support teams that assist with accounting, and after hours calls and specific needs. At TQL, the opportunities are endless which means that there is room for career advancement and the ability to write your own paycheck. What's your worth? Our open and transparent communication from management creates a successful work environment and custom career path for our employees. TQL is an industry-leader in the logistics industry with unlimited potential. Be a part of something big. Total Quality Logistics is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, genetic information, disability or protected veteran status. If you are unable to apply online due to a disability, contact recruiting at ****************** *

The Intuit Product Expert Supervisor manages a dynamic team of experts, coaches experts to perform at the highest levels, monitors/takes action on real time adherence for their team and handles customer escalations. This role is pivotal in monitoring quality assurance, training, and managing schedules and attendance, while fostering motivation and maintaining company culture. This is a seasonal position with an expected end date of April 30, 2026, or sooner depending on the needs of the organization.Roles and Responsibilities Lead and manage a team of 20-25 student call center agents specializing in customer service inquiries. Conduct routine 1:1 coaching session(s) to provide feedback to meet performance metrics, including quality, productivity, attendance, compliance, and disciplinary issues. Ensure continuous learning training modules are complete before announced deadlines. Identify training opportunities and/or knowledge skill gaps amongst the team and collaborate with other department leaders as needed to improve agent performance. Review daily and weekly agent scheduling to monitor agent's weekly schedule adherence and provide feedback to WFM as requested. Review agent's daily attendance for occurrences and/or occurrence discrepancies. Review agent timecards for accuracy, make time punch corrections as needed, and approve payroll before announced deadline. Partner with Workforce Management and Operations Managers to ensure efficient agent scheduling and/or leadership support coverage. Uphold EAW and Intuit's policies, standards, and compliance requirements. Manage attendance, adherence, and behavioral expectations using EAW's progressive corrective action model, when necessary. Foster an inclusive and engaging team culture that balances accountability with recognition. Escalate client concerns, systemic issues, and process improvements to Operations Leadership. Serve as a key point of contact between agents, leadership, and clients, to help ensure alignment of goals and expectations. Attend weekly and monthly business reviews to share valuable insight into agent performance with client and better understand client's performance expectations. Maintain excellent knowledge of company policies and procedures to assist agents with difficult customer concerns via slack and/or individual coaching sessions. Resolve escalated customer concerns, balancing superior service with fiscal responsibility. Perform other duties as directed by management. Basic Qualifications Bachelor's or associate degree required. 3 years of experience in a call center or customer service role. Experience handling customer escalations and providing excellent customer service. Ability to monitor, coach, and provide effective feedback to agents to meet performance metrics. High level of integrity and professionalism in handling confidential information. Strong computer skills and proficiency in Microsoft Office Suite. Strong analytical and problem-solving skills. Exhibit exceptional time management, organization, and prioritization skills. Ability to work independently and in a team setting within a fast-paced environment. Excellent written, verbal, and interpersonal communication skills. Proven success in leading a team of agents. Ability to multi-task and perform in a fast-paced environment. Embrace feedback and approach work with a growth mindset. AFFIRMATIVE ACTION PLAN / EQUAL EMPLOYER OPPORTUNITY (AAP/EEO) STATEMENT: Education at Work (E@W) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, E@W complies with applicable state and local laws governing nondiscrimination in employment in every location where the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. EAW expressly prohibits workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of E@W's employees to perform their job duties may result in discipline up to and including termination of employment. THE AMERICANS WITH DISABILITIES ACT OF 1990 (ADA) PROHIBITS DISCRIMINATION IN COMPENSATION AND EMPLOYMENT OPPORTUNITIES AGAINST QUALIFIED INDIVIDUALS WITH DISABILITIES. TO DETERMINE WHETHER AN INDIVIDUAL IS QUALIFIED, THE ESSENTIAL FUNCTIONS OF EACH JOB MUST BE IDENTIFIED. ESSENTIAL FUNCTIONS ARE THOSE THAT ARE INTRINSIC TO THE POSITION AND THAT THE INDIVIDUAL(S) WHO HOLDS THE JOBS MUST BE ABLE TO PERFORM WITH OR WITHOUT REASONABLE ACCOMMODATION.

Job DescriptionDescription: Sisters of Notre Dame de Namur is a long-term care residence for Sisters who have dedicated their lives to serving God. We are dedicated to providing compassionate, high-quality care to our Sisters in a faith-based environment. Our mission is to extend God's goodness through service. We are seeking a Director of Laundry Services to oversee and participate in the daily laundry operations for our 80-bed, five-star facility. This vital role ensures that all garments, linens, and laundry services are completed to the highest standard of quality and cleanliness while maintaining an organized, efficient, and safe work environment. If you are detail-oriented, organized, and committed to maintaining a clean and welcoming environment for those we serve, we encourage you to apply. Requirements: Oversee and participate in all laundry operations, including washing, drying, ironing, folding, and distributing linens and garments. Ensure an adequate and consistent supply of clean linens to meet the needs of the Sisters and facility. Maintain a clean, organized, and safe laundry environment, ensuring all cleaning and equipment maintenance schedules are completed. Properly handle and mix cleaning agents and disinfectants in accordance with safety and infection control standards. Manage inventory of linens, supplies, and equipment; order replacements and monitor costs as needed. Supervise laundry staff, manage scheduling, and approve timecards. Assist with training of new staff. Accurately complete departmental recordkeeping and financial documentation. Maintain current MSDS information and enforce compliance with all safety and infection control procedures. Mend or repair garments and linens when needed. Provide prompt, courteous service and respond to Sisters' laundry-related requests or concerns. Perform additional tasks as needed to support smooth facility operations. Skills and Qualifications High school diploma or equivalent preferred. Experience in commercial or institutional laundry operations required, supervisory experience a plus. Working knowledge of commercial laundry equipment, processes, and best practices. Strong organizational, leadership, and time management skills. Ability to make sound decisions and remain calm in a fast-paced environment. Effective communication and interpersonal skills with a commitment to teamwork and service. Upholds confidentiality, professionalism, and respect for the privacy and dignity of the Sisters. Physically able to lift up to 50 pounds and perform repetitive tasks while standing for extended periods. Flexible schedule with the ability to work weekends, holidays, and respond to urgent needs as required. Why Work for Sisters of Notre Dame de Namur Meaningful work in a supportive, mission-driven environment Competitive pay and benefits package Employer paid Life insurance, Short- and Long-Term Disability Employee Assistance Program (EAP) Eleven (11) paid holidays and double time for holidays worked Generous Paid Time Off Bank Defined contribution retirement plan Annual Performance Reviews with cost-of-living consideration Training and growth opportunities Opportunity to make a difference in the daily lives of our Sisters Complimentary meal per shift