Supervisor, Freight Operations
Service Supervisor Job 38 miles from Cleveland
What you need to succeed as a Freight Operations Supervisor at XPO
Minimum qualifications:
2 years of related work experience in a warehouse, distribution, supply chain, transportation or similar environment
Knowledge of the Less-than-Truckload (LTL) industry, hazardous materials regulations and DOT rules and regulations
Available to work a variety of shifts, including days, evenings, nights and weekends
Preferred qualifications:
Bachelor's degree in Transportation, Distribution or Logistics, or 4 years of related work or military experience
2 years of supervisory experience
LTL industry experience
Positive attitude with the ability to multitask and motivate your team
Exceptional leadership, communication, and administrative skills
About the Freight Operations Supervisor job
Pay, benefits and more:
Competitive compensation package
Full health insurance benefits available on day one
Life and disability insurance
Earn up to 15 days of PTO over your first year
9 paid company holidays
401(k) option with company match
Education assistance
Opportunity to participate in a company incentive plan
What you'll do on a typical day:
Lead and supervise all aspects of freight operations
Develop and implement strategic work procedures to meet the evolving demands of the department
Evaluate, manage, assign and supervise workloads and tasks
Supervise hourly staff across various operations and act as primary point of contact for workplace concerns and questions
Ensure production goals are met by managing tonnage, payroll and other administrative functions
Plan hourly employee schedules to meet daily operations goals and lower costs
Enforce all company, FMCSR, OSHA, CCMTA, NSC and DOT policies, rules, regulations, and laws
Implement all applicable workplace policies and procedures and enforce compliance to optimize network performance
Ensure customer freight is processed, handled, loaded and delivered timely and damage free
Coach and develop employees on proper techniques and quality requirements, including conducting new hire employee evaluations and determining whether to issue corrective action for violations of XPO's workplace policies
Effectively direct a team to consistently meet or exceed productivity goals
Make recommendations regarding hiring, suspension and termination
Develop and present action plans to improve load average and model compliance
Participate in internal safety and engagement committees
Train employees on safety rules and processes
Monitor and maintain organization within the shift to ensure safety and productivity
Conduct daily staff meetings and communicate corporate messages, revisions to policies and procedures to all team members
Inspect working conditions of tools and equipment needed for safe operation within the workplace and direct the correction of any improper or adverse conditions that exist
Provide instruction, analyses, suggestions and ideas for improvement of operations within the shift and the service center
Act as a champion of XPO values by demonstrating them and holding your team to the same high standards
Minimize shipment rehandle across the network by prioritizing direct loading, headloads and sector loading while maintaining all company quality standards
Freight Operations Supervisors are required to:
Lift objects of various shapes, sizes and weights frequently up to 50 lbs. and occasionally greater than 75 lbs.
Reach (including above your head), bend, climb, push, pull, twist, squat and kneel
Walk and stand for extended periods on a loading dock that is not climate controlled
Work outside in inclement weather #PIQ
About XPO
XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. If you're looking for a growth opportunity, join us at XPO.
We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.
All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.
The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification.
Review XPO's candidate privacy statement here.
By applying, you consent to your information being transmitted by Zippia to the Employer, as data controller, through the Employer's data processor SonicJobs.
See XPO Logistics Terms & Conditions at ********************************* and Privacy Policy at *********************************** and SonicJobs Privacy Policy at ******************************************* and Terms of Use at *********************************************
Transformer Service Manager
Service Supervisor Job 49 miles from Cleveland
Responsible for managing, coordinating, prioritizing and growing all aspects of transformer operations. This would also include large project supervision, installation, start-up, service pricing, and customer satisfaction. Responsible for the overall profit and loss of the operating unit, as well as, recruiting and developing personnel. These activities require the timely completion of these activities at/or under budgeted cost to the complete satisfaction of our customers.
Manage all field and in-house (Shop/Service Engineers and Technicians) transformer activity.
Implement the business strategy set by General Manager for the continued growth of the operating unit.
Maintain and educate workforce by conducting performance reviews, disciplines and provide training (i.e.: on-site training, seminars, etc.).
Ensure that employees are performing tasks utilizing all necessary safety procedures and equipment.
Identify areas of change and makes recommendations to improve operations.
Converse with personnel to analyze scope of work requirements, current operational procedures, identifies problems, and continuous improvements.
Oversee and process all timesheets, travel and other expenses of field personnel.
Provide technical support to customers and shop/field personnel, as necessary.
Serve as a mentor to all shop/field personnel in regards to general activities or specialized skill sets, as well as assisting in resolution of work problems related to project specifications.
Manage/coordinate Department activities as required.
Responsible for the preparation of quotations and/or special projects, as required. Ensure that the quotations are completed in a timely manner.
Responsible for processing completed projects through billing in a timely manner and providing monthly revenue and margin forecasts.
Responsible for recruiting, developing their skills and retaining qualified personnel for all shop/field priorities.
Responsible for ensuring there is a succession plan in place for departmental needs.
Travel to customer locations as needed to increase relationships and grow into new segments.
Perform periodic safety audits of field projects to ensure Magnetech Industrial Services safety policies are adhered to.
Initiate and monitor material and process nonconformance, where necessary, to ensure that nonconforming items are not used until resolved and that personnel learn from the problem to alleviate future occurrences.
Investigate accidents or close calls for determination on safe work practices.
Maintain a professional attitude when representing the company during phone, or personal contact with customers, employees, outside vendors, and/or service providers, etc.
Lead by example. Advocates and abides by all quality, safety and environmental procedures and report any and all noncompliance.
Provide support for any special projects as assigned by the General Manager. The special projects may or may not become part of your primary responsibilities.
Measures of Success:
Department efficiencies; i.e. low rework and warranty costs, manpower utilization, control of expenses, etc.
Positive progression towards the company vision.
Continual growth in revenue.
On-time completion of project(s) and service reports at/or under budget costs.
Projects meet or exceed customer expectations.
Qualifications:
Candidate must possess a high school diploma.
An in-depth knowledge of transformer repair and field service experience.
This position requires an individual experienced in field service, transformer repair and project management.
Additionally, computer skills in Excel and Word and have excellent customer interface experience.
The position demands an individual who is hard working at achieving company objectives, detail oriented, able to direct personnel in a positive manner with effective oral & written communication skills.
Demonstrated manager/team skills are also critical, as some development and ongoing projects involve teams of individuals from different backgrounds within the organization.
Shared Services Manager - Print Industry
Service Supervisor Job 29 miles from Cleveland
Company is Confidential. Our client is an established, successful national company seeking a Shared Services Manager for our newly formed Shared Services Center (SSC). This is an onsite role only. Candidate to be based in, or willing to relocate to the Greater Cleveland Area. Not interested in agency help.
*CONTACT CENTER LEADERSHIP OR PRINT INDUSTRY LEADERSHIP ARE PREFERRED BACKGROUNDS: Print Industry backgrounds: Customer Service Manager, Scheduling Manager, Production Manager, Plant Manager, Past Owner in Print field.
ESSENTIAL DUTIES AND RESPONSIBILITIES: The Shared Service Center Manager
responsibilities include the following. Other duties may be assigned.
Leadership & Strategy
Build & lead the entire SSC team supporting 5 plants across Pacific, Central, and Eastern time zones.
Lead the team to complete work effectively to ensure high-quality, timely delivery of orders & inventory to the plant floors.
Manages SSC costs to ensure the SSC operates within budget
Understanding Profit and Loss (P & L) statements and looking for improvement trends.
Plan daily / weekly workload and scheduling to meet customer quality and time expectations in the most efficient manner possible.
Create and sustain service partnerships with Plant Leadership, HR leadership, & Finance leadership
Operational Excellence
Develop, document, and lead the execution of best-in-class processes for each team, including:
Customer Service:
Actively manage a queue of incoming customer orders. Ensure these orders are efficiently and accurately entered in the system.
Efficiently complete all order processing tasks required to release orders to production.
Developing deep, meaningful relationships with customers for the purpose of
enhancing the company's business with customers
Graphics:
Actively manage a queue of incoming graphics orders.
Efficiently complete all graphics processing tasks required to release orders to production.
Develop and document best-in-class processes using the technology we have to maximize the value-add, creative work by the graphics team and find ways to minimize the time spent on non-value added but necessary work throughout the Graphics process.
Purchasing:
Actively manage a queue of purchasing requirements.
Efficiently complete all purchasing tasks required to supply production with the materials needed to fulfill customer
Develop key relationships with suppliers, negotiate favorable agreements that support the Company's financial performance, and document repeatable processes for managing inventory and on on-hand stock.
Create and document SOPs and work instructions on Customer Service, Graphics, and Purchasing processes.
Develop, implement, and achieve Key Performance Indicators (KPI) to drive performance and profitability.
Become an expert on the Label Traxx system to manage the preparation and maintenance of reports.
Establish a performance management culture. Drive KPI performance.
Conduct regular service reviews with each operating plant. Incorporate feedback and drive continuous improvement to achieve world-class performance.
Oversees the department staffing needs to ensure adequate coverage and skill sets. Performs staff appraisals, coaching, and disciplinary action as required.
Team Development
Create an engaging environment for SSC employees, that promotes cross-functional collaboration
Develop team leads to ensure the Company can continue to grow and capable leaders continue to be challenged and developed.
Develop a high-energy, driven culture in the SSC. Lead by example to solve problems and create scalable solutions to drive production.
QUALIFICATIONS:
Education & Experience:
Prefer Bachelor's Degree in Business or a related field, or equivalent leadership experience
• 5+ years of related experience (believe Call Center / Contact Center managers may be a good fit), Print Industry see roles at top of post.
• Prefer experience with process development, achieving results, and effectively leading teams.
Leadership Competencies:
• Strongly prefer candidates with previous shared service leadership experience
• Demonstrated success in building & leading high-performing teams
• Track record of driving employee engagement and cultural transformation
• Strong business acumen with proven ability to drive operational excellence
• Excellence in cross-functional collaboration and communication• Change management and continuous improvement mindset.
Technical Skills:
• Process development and documentation expertise
• Strong computer proficiency. In particular, demonstrated competency with Microsoft tools,
including Excel, Word, and PowerPoint
• Experience developing and managing operational metrics
• Competent financial acumen and analysis skills
Personal Attributes:
• Hands-on leader with high integrity
• Strong problem-solving and decision-making abilities
• Excellent verbal and written communication skills
• Ability to thrive in a fast-paced environment
PHYSICAL DEMANDS AND WORK ENVIRONMENT: The physical demands described here represent those that an employee must meet to perform the essential functions of this position successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the tasks. While performing the duties of this position, the employee is regularly required to talk or hear. The employee must frequently use hands or fingers to handle or feel objects, tools, or controls.
The employee is occasionally required to stand, walk, sit, and reach with hands and arms. In addition, the employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities this position requires include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually moderate.
EQUAL-OPPORTUNITY EMPLOYER: We are an equal-opportunity employer and make
employment decisions based on merit and other legitimate business reasons. We want to have the best available people in every job. Therefore, we do not discriminate and do not permit its employees to discriminate against other employees or applicants because of race, color, creed, sex, gender, transgender status, age, sexual orientation, national origin, citizenship, ancestry, religion, marital status, military service/veteran status, physical or mental disability, genetic information, medical condition, or any other characteristic protected by local, state, or federal law.
Food & Beverage Team Leader - Wadsworth, OH
Service Supervisor Job 32 miles from Cleveland
The pay range per hour is $22.00 - $37.40
Pay is based on several factors which vary based on position. These include labor markets and in some instances may include education, work experience and certifications. In addition to your pay, Target cares about and invests in you as a team member, so that you can take care of yourself and your family. Target offers eligible team members and their dependents comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more, to help you and your family take care of your whole selves. Other benefits for eligible team members include 401(k), employee discount, short term disability, long term disability, paid sick leave, paid national holidays, and paid vacation. Find competitive benefits from financial and education to well-being and beyond at **********************************************
ALL ABOUT TARGET
As a Fortune 50 company with more than 400,000 team members worldwide, Target is an iconic brand and one of America's leading retailers.
Working at Target means the opportunity to help all families discover the joy of everyday life. Caring for our communities is woven into who we are, and we invest in the places we collectively live, work and play. We prioritize relationships, fuel and develop talent by creating growth opportunities, and succeed as one Target team. At our core, our purpose is ingrained in who we are, what we value, and how we work. It's how we care, grow, and win together.
The Food & Beverage team works together to provide the guest a fresh, full and food safe shopping experience all day, every day.
ALL ABOUT FOOD & BEVERAGE
The Food & Beverage team enables a consistent experience for our guests by ensuring product is fresh, in stock, available and accurately priced and signed on the sales floor. They are experts of operations, process and efficiency. This team leads food and food services including replenishment, inventory accuracy, food safety, presentation, ensuring price accuracy and promotional signing processes for all Food & Beverage areas of the store.
At Target, we believe in our leaders having meaningful experiences that help them build and develop skills for a career. The role of a Food & Beverage Team Leader can provide you with the skills and experience of:
Guest service fundamentals and experience building a guest first culture on your team
Food & Beverage business fundamentals: department sales trends, freshness and quality, inventory management, guest shopping patterns and pricing and promotions strategies
Planning department(s) daily/weekly workload to support Food & Beverage priorities and deliver sales goals
Leading a team of hourly team members; including skills in interviewing, developing, coaching, evaluating and retaining talent
As a Food & Beverage Team Leader, no two days are ever the same, but a typical day will most likely include the following responsibilities:
Understand sales goals, plan and execute daily/weekly workload to deliver on department and store sales goals and guest engagement, including: merchandising, pricing, transitions, revisions, sampling and promotions
Execute a fresh, full and food safe area during all operating hours leveraging strong inventory management, area routines and Food Safety policies and procedures
Assess Food & Beverage and Food Service (where applicable) backroom and sales floor areas; walk Food & Beverage Standards to identify priorities and develop business plans and assignment sheets; review reporting to identify business trends for follow-up
Ensure proper execution on all food safety standards and cleaning routines
Validate and follow-up on experts' progress against Daily Assignment Sheets, production area routines, and application of best practices
Work a schedule that aligns to guest and business needs (this includes early morning, evening, overnight shifts and weekends)
Establish relationships with direct to store delivery (DSD) vendors to ensure brand standards such as delivery and merchandising are being met and areas are full and maintained
Ensure accurate in-stocks by placing store-initiated orders with DSD distributors according to best practices (where applicable)
Lead team to uphold and maintain all Starbucks and Pizza Hut Brand Standards and foster a productive relationship with your Starbucks DM, following-up on key takeaways from their time in your store (where applicable)
Expect and enable team members to stay up-to-date on relevant trends and products
Evaluate candidates for open positions and develop a guest-centric team
Participate in team onboarding and learning and close knowledge gaps through training and experiences
At the direction of ETL, establish clear goals and expectations and hold team members accountable to expectations
Become a subject matter expert in federal, state and local adult beverage laws as they apply to your business and protect your store's liquor license (if applicable)
Complete all Starbucks and/or Pizza Hut training requirements or certifications (if applicable)
Fulfill key carrying responsibilities, as the business needs
If applicable, as a key carrier, follow all safe and secure training and processes
Demonstrate a service culture that prioritizes the guest service experience. Model, train and coach expectations to deliver the service standard
Demonstrate a culture of ethical conduct, safety and compliance; Lead team to work in the same way and hold others accountable to this commitment
Support your Executive Team Leader to and create a safety advocacy culture by understanding how safety impacts your role and that of your team, identifying and correcting hazards, and holding team accountable to working in a safe manner to benefit themselves and others
Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias
Lead and demonstrate a culture of executing all best practices as outlined with team onboarding and learning; help close skill gaps through development, coaching and team interactions
Address store needs (emergency, regulatory visits, etc.)
Support guest services such as back-up cashier, order pick up (OPU) and Drive-up (DU) and maintain a compliance culture while executing those duties, such as compliance with federal, state, and local adult beverage laws
All other duties based on business needs
WHAT WE ARE LOOKING FOR
We might be a great match if:
Working in a fun and energetic environment makes you excited, we work efficiently and as a team to deliver for our guests
Providing service to our guests that makes them say I LOVE TARGET! excites you, that's why we love working at Target
Leading teams who are stocking, setting and selling Target product sounds like your thing, that's the core of what we do
You aren't looking for Monday thru Friday job where you are at a computer all day, we are busy all day (especially on the weekends), making it easy for the guest to feel welcomed, inspired and rewarded
The good news is that we have some amazing training that will help teach you everything you need to know to be a Food & Beverage Team Leader. But, there are a few things you need from the get-go:
High school diploma or equivalent
Age 18 or older
Previous retail and/or food experience preferred, but not required
Strong interest and knowledge of the Food & Beverage business
Ability to:
Lead and hold others accountable
Communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed
Work independently and as part of a team
Manage workload and prioritize tasks independently
Capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes
Welcoming and helpful attitude
Effective communication skills
We are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect:
Access all areas of the building to respond to guest or team member issues
Interpret instructions, reports and information
Accurately handle cash register operations as needed
Climb up and down ladders as needed
Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 44 pounds
Flexible work schedule (e.g., nights, weekends and holidays); reliable and prompt and regular attendance necessary
Ability to work in an environment that could range from 34°F to -10°F as needed
Ability to work in spaces where common allergens may be handled or present
Capable of working in and exposure to varying temperatures, humidity, and other elements while performing certain job duties including but not limited to Drive-Up, carryout, etc.
Ability to remain mobile for the duration of a scheduled shift (shift length may vary).
Americans with Disabilities Act (ADA)
Target will provide reasonable accommodations with the application process upon your request as required to comply with applicable laws. If you have a disability and require assistance in this application process, please visit your nearest Target store or reach out to Guest Services at ************** for additional information.
Content Strategy Supervisor
Service Supervisor Job 33 miles from Cleveland
We are seeking a highly skilled and creative Content Strategy Supervisor to develop and oversee our content strategy and marketing team. In this role, you will be responsible for ensuring the production of consistent, high-quality, and engaging content across all marketing channels, driving brand awareness, audience engagement, and lead generation.
The ideal candidate will collaborate with cross-functional teams, manage a group of content specialists, and play a key role in shaping our content approach to align with business objectives.
What We Offer
Compensation based on experience.
Faith and purpose-based career opportunity!
Fully paid health benefits
Retirement and Life Insurance
12 paid holidays PLUS birthday
Lunch is provided DAILY.
Professional Development
Paid Training
Key Responsibilities
Assist in developing and implementing a comprehensive content strategy to align with marketing and business goals.
Understand how various marketing channels align throughout campaigns.
Create, manage, and maintain content calendars to ensure timely delivery of content across all channels.
Collaborate with creative teams, content specialists, and other stakeholders to plan, develop, and optimize content, ensuring it is SEO-friendly and geared toward lead generation.
Oversee and manage a team of content specialists, providing guidance and direction to ensure high-quality content output.
Analyze content performance and use insights to refine content strategy, improving engagement and conversion rates.
Stay up to date on content marketing trends, best practices, and SEO techniques to drive continuous improvement.
Qualifications
Proven experience in content strategy, content management, or a similar role.
Strong understanding of content marketing principles and experience with content management systems (CMS).
Demonstrated experience in SEO, lead generation, and content performance analytics.
Excellent project management and organizational skills, with the ability to handle multiple priorities.
Exceptional written and verbal communication skills.
Experience managing and mentoring a team of content specialists.
Preferred Certifications
HubSpot Content Marketing Certification
HubSpot SEO Certification
Content Marketing Institute Certification
Preferred Skills
Proficiency with content management tools, such as WordPress or similar platforms.
Experience with marketing automation tools and CRM systems.
Familiarity with social media management platforms and digital marketing strategies.
Strong analytical skills, with the ability to interpret data and adjust content strategies accordingly.
Creative thinking and problem-solving abilities.
This position offers an exciting opportunity to shape and manage a dynamic content strategy that drives business growth and brand engagement.
About Christian Healthcare Ministries
Founded in 1981, Christian Healthcare Ministries (CHM) is a health care sharing ministry for Christians. CHM is a nonprofit, voluntary cost-sharing ministry through which participating Christians meet each other's medical bills. The mission of CHM is to glorify God, show Christian love, and experience God's presence as Christians share each other's medical bills.
Legal Supervisor
Service Supervisor Job 29 miles from Cleveland
The Carter Lumber Legal Supervisor is responsible for directing all Legal collection efforts, evaluating best methods to secure and collect ‘at risk' receivables, weighing cost to pursue against likeliness of collecting and making prudent financial recommendations. The Legal Supervisor will own the Executive Risk Summary, identifying best in class processes to protect receivable balances while leading and mentoring a team of Legal to ensure effective processes & resources are executed to secure receivables.
Manages vendor relationships, engages with external suppliers (NCS and collection companies) and legal counsel to effectively collect ‘at risk' receivables and monitor opportunities for cost savings
Attorney Liaison; manage all escalated legal collection accounts
Effectively lead the Legal Analyst to promptly secure and collect ‘at risk' receivables
Oversee and validate work performed by Lien Specialist staff to ensure compliance and accuracy. Train and supervise legal staff on all tasks related to Lien management, legal matter management, NCS, legal research, etc.
Provide Legal and Lien training to all Credit staff; maintain and execute a training plan to keep the team current on changes and trends in construction industry niche and related legal regulations
Engage and manage external legal counsel for specialized legal matters
Ensure cost-effective and timely legal advice from outside counsel
Monitor and report on bad debt; prepare bad debt reserve recommendations for Director of Credit's approval
Oversee and manage the legal department's case management system; tracks, reviews, approves and facilitates legal vendor payment process
Serves as Expert Legal Resource and advising credit staff on securing/collecting difficult customer accounts, strategic collection approach and legal forms
Handles escalated Mechanics Lien and Bond Claim filings
Maintain a working knowledge of all local, state, and federal laws and regulations pertaining to the management and collection of accounts receivable including but not limited to: Anti-Trust, liens, bonds, Fair Debt Collection Act, Equal Credit Opportunity Act, and record retention
Ensure effective process documentation is available for new and existing Lien processes
Manage staff time & attendance and conduct bi-yearly performance reviews
Perform other duties as assigned
Experience and Education
Bachelor's degree in Business, Accounting or related field and 7-10 years accounts receivable/collection/legal in the construction/building material industry
Minimum 3 years construction contract review & negotiation experience preferred
Experience as a paralegal or in a legal support role is highly preferred
Extensive knowledge of construction mechanics lien/ bond laws and regulations, high aptitude to research state specific requirements and advise on proper filing and negotiation of conditional and unconditional lien waivers
Proficiency in Outlook, Excel, and Word. Experience with DocuSign is desired
Previous leadership experience leading a team of 3 + direct reports
Strong understanding of construction contracts and standard project money flow
Skills
Demonstrated proficiency working with Microsoft Word, Excel, and Outlook
Ability to communicate effectively across varying audiences and gain consensus
Exercise good independent judgment & discretion, can make decisions and articulate reasoning
Takes ownership and accountability for results
Prioritizes and adheres to established deadlines
Desire to mentor and develop employees, influences positive results and “leads by example”
Quickly identifies and resolves issues, knows when to “raise the flag” to escalate issues
Technical aptitude with the ability to analyze data, interpret information and trends in data to develop actionable recommendations
Excellent verbal and written communication
Supervisor, Ramp and Customer Services
Service Supervisor Job In Cleveland, OH
Who we are: Would you like to work for a stable, secure, and fast-growing airline where you will be stimulated, challenged, and have the opportunity to develop your career? If so, read on! Come and work with the best of the best at Envoy Air where you will join a team committed to providing outstanding service.
We offer:
* Amazing employee flight privileges within the American Airlines global network
* Training and development programs to take your career to the next level
* Comprehensive health and life benefits (subject to location)
Responsibilities
How will you make an impact?
Responsibilities
* The Supervisor - Airport Services coordinates the day-to-day station operations by leading and organizing the activities of Agents/Clerks to ensure a safe working environment and on-time dependability.
* Supports the Manager in meeting operational performance targets and monitoring the station operation budget
* Confers and cooperates with the Manager in formulating administrative/operational policies and procedures to be implemented
* Reviews and standardizes procedures to improve efficiency within the operation
* Maintains overall station compliance as well as compliance of personnel with administrative policies, procedures, safety rules and any Company or government regulations
* Investigates and resolves customer service issues as well as operation issues
* Participates on operational conference calls, station audits and prepares various reports
* Coordinates activities with local airport management, community, regulatory agencies, and other stations or headquarters staff
* Maintains records such as time and attendance, personnel files and performance
* Will provide guidance to the team on performance issues as well as coach and counsel employees.
* As necessary, the Supervisor will work in the operation during peak or irregular periods
Qualifications
Who are we looking for?
Requirements:
* Must be able to perform all duties under sometimes stressful conditions beyond the employee's control while attempting to influence a favorable impression of American Eagle, and American Airlines
* Must be able to work with minimal supervision, report to work regularly and on-time, and be self-motivated. In this role, strong organizational, decision-making and interpersonal skills are necessary. Ability to adapt to the changing needs of the business is critical
* Minimum Age: 18
* High school diploma or GED equivalent
* College coursework or college degree desirable
* Valid state driver's license
* Previous work experience in an airline or airport capacity such as all operational phases of an airline, ground handling or airport management
* Proven leadership and analytical skills
* Ability to effectively and efficiently manage multiple and often competing priorities
* Demonstrated ability to communicate verbally and in writing
* Willing and able to work non-standard work schedules when necessary due to changing or unplanned operational needs
* Possess the legal right to work in the United States
* Must be able to read, write, fluently speak and understand the English language
* Previous working experience in a team lead, supervisory or managerial role preferred
* Minimum one year customer service experience preferred
Please note: The description is intended to provide a brief overview of the position. It's not intended to be an exhaustive list of all responsibilities, duties, expectations, and skills required of those in this position. Duties and expectations may be subject to change at any time.
#EnvoyOversight
Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled.
Envoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights. The company was founded in 1998 as American Eagle Airlines, Inc., following the merger of several smaller regional carriers to create one of the largest regional airlines in the world. Envoy is headquartered in Irving, Texas, with hubs in Dallas/Fort Worth, Chicago and Miami, with a large ground handling operation in Los Angeles. Connect with Envoy on Twitter @EnvoyAirCareers, on Instagram @EnvoyAirCareers, and on Facebook at Facebook.com/envoyaircareers and Facebook.com/EnvoyPilotRecruitment.
Equipment Services Supervisor
Service Supervisor Job In Cleveland, OH
*Career Areas* At PepsiCo, you can create more smiles and more possibilities at a global scale no matter what role you hold. *Ready to Return: Reignite Your Career* At PepsiCo, we understand the importance of career breaks. Whether you're seeking a Direct Hire position or considering a Returnship, explore the possibilities with us.
*Location* Choose a world region or country to learn more about PepsiCo career opportunities, local flavors and positive impact.
**Equipment Services Supervisor**
Cleveland, Ohio
**Equipment Services Supervisor**
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* Cleveland, Ohio
* Supply Chain
* 340270
* No
* No
** Job Description**
**Overview**The new role will work out of Cleveland (Twinsburg) location. Position will involve move and service.
PepsiCo is a global food and beverage leader with a product portfolio including 22 brands that generate more than 1 billion in annual retail sales. Our Main businesses- Quaker, Tropicana, Gatorade, Frito-Lay, and Pepsi Cola - make hundreds of enjoyable food and beverages that are loved throughout the world.
At PepsiCo you get the best of both worlds: an entrepreneur mindset plus reach and resources.
Our collaborative culture and worldwide presence generate a stream of new opportunities to define the future and propel life's work. Bring your unique perspective.
Bring curiosity. Bring ingenuity and drive. We'll give you a platform to be on a global scale.
Innovation is the lifeblood of PepsiCo. New fountain, vending, and cooler innovation is under development to help drive PepsiCo's growth for years to come.
The Supply Chain Associate Supervisor will coordinate the activities that bring equipment to market as well as improve our go to market strategy.
Ensure that customer needs for equipment prep, installation, and repair are met in a timely, professional, and cost-effective manner through leadership, coaching, and process improvement. Span of control is 12+:1, with process support for 1-3 DC's.
**Responsibilities**Involvement with high technology beverage equipment comprised of touch screens, computers, cameras and speakers.
* Working with Associate manager and Capability Manager to create training materials for front line employees.
* Facilitate training as needed to build capability within a market.
* Leverage existing processes, and create new ones, to install, service and monitor equipment. Examples, but not limited to:
+ Proper transportation of component systems to/from customer site
+ Installation / removal of all component systems
+ Communication setup / activity verification
+ Systems check and calibration procedures
+ Troubleshooting and component replacement
+ Preventative maintenance on systems
+ Hazardous material identification, collection, storage, and proper disposal
+ Provide on-site customer training relating to general operation of equipment
* Provide hands-on assistance during installation and service.
* Understand and execute all safety / environmental procedures related to the equipment platform.
* Enable design improvement by analyzing data and providing feedback to R&D team
* Collaborate with cross functional members of the Supply Chain group to improve our Go to Market Strategy.
* Effectively P&L manages location/area financial plans.
* Leverage frontline workforce to optimize Key Performance Indicators to drive customer service in trade.
* Maintain excellent working relationship with customer.
**Compensation and Benefits:**
* The expected compensation range for this position is between $60,000 - $100,500.
* Location, confirmed job-related skills, experience, and education will be considered in setting actual starting salary. Your recruiter can share more about the specific salary range during the hiring process.
* Bonus based on performance and eligibility target payout is 8% of annual salary paid out annually.
* Paid time off subject to eligibility, including paid parental leave, vacation, sick, and bereavement.
* In addition to salary, PepsiCo offers a comprehensive benefits package to support our employees and their families, subject to elections and eligibility: Medical, Dental, Vision, Disability, Health, and Dependent Care Reimbursement Accounts, Employee Assistance Program (EAP), Insurance (Accident, Group Legal, Life), Defined Contribution Retirement Plan.
**Qualifications****Outstanding verbal and written communication skills**
* Excellent interpersonal skills
* Customer drive and focus; prior customer service or related experience
* Superior problem solving and organizational skills
* Demonstrate outstanding mechanical / technical aptitude.
* Demonstrate continuous improvement mindset.
* Ability to analyze data
* Ability to travel on a frequent basis (up to 80% travel); some weekends.
**Preferred Job Qualifications:**
* Bachelor's Degree
* Wireless network communications
* Logistics and Technical background
* 1-3 years' experience in equipment service industries or technical training in electrical/mechanical/refrigeration. Supervisory experience preferred.
**Targeted PBG Feeder Positions:**
* Lead or Parts Technician, Delivery Supervisor, Fleet Supervisor, Production Supervisor.
**Technical Skills:**
* Applies knowledge of PES processes to perform job responsibilities and maintain infrastructure and marketing equipment to standard (shop, move & service, parts replenishment & equipment inventory management).
* Meets customer needs using general customer & sales knowledge
* Provides leadership & guidance on technical issues and supplies resources to close gaps.
* Applies basic knowledge of systems & process, using information from SIO and National scorecards to improve DC KPI performance.
**EEO Statement**All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.
PepsiCo is an Equal Opportunity Employer: Female / Minority / Disability / Protected Veteran / Sexual Orientation / Gender Identity
If you'd like more information about your EEO rights as an applicant under the law, please download the available & documents.
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Field Service Supervisor
Service Supervisor Job In Cleveland, OH
Hepaco, A Clean Harbors Company in Cleveland, OH is seeking a Field Service Supervisor to plan, lead, organize and coordinate the daily operations of the service line crew. This includes responsibility over proper operation of equipment, driving operational efficiencies at the work site and ensuring accurate documentation related to the job is completed in a timely fashion.
Hepaco, A Clean Harbors Company is the leading provider of environmental, energy and industrial services throughout the United States, Canada, Mexico and Puerto Rico. Everywhere industry meets environment, Clean Harbors is on-site, providing premier environmental, energy and industrial services. We are solving tough problems through innovation and proven methodology - come be part of the solution with us.
Why work for Hepaco, A Clean Harbors Company? Health and Safety is our #1 priority and we live it 3-6-5! Focus on maintaining sustainability and cleaning the Earth Comprehensive health benefits coverage after 30 days of full-time employment including 401K with Company match Own part of the company with our Employee Stock Purchase Plan Opportunities for growth and development for all the stages of your career Company paid training and tuition reimbursement
Environmental field service operations, construction, manufacturing, or similar industry experience
Ability to travel overnight up to 2-4 nights per month
Ability to be on-call for emergency response situations
Ability to pull a trailer via pick-up truck preferred
Ability to interface with clients and management
Ability to manage project related vendors
Ability to manage, reconcile, and review all job-related documentation
Ability to work in confined spaces for periods of time
Valid Driver's license
Perform physical functions per job requirements
Successfully complete a background check, drug test, and physical, by position
Preferred Qualifications:
Experience in industrial emergency response, Hazmat clean-up, confined space entry
Supervising/working in confined spaces
Hepaco, A Clean Harbors Company is an equal opportunity employer. We do not discriminate against applicants due to race, ancestry, color, sexual orientation, gender identity, national origin, religion, age, physical or mental disability, veteran status, or based on any other federal, state/provincial, or local protected class.
Hepaco, A Clean Harbors Company is a Military & Veteran friendly company. *HEP #HEP
Ensure Health and Safety is the number one priority by complying with all safe work practices, policies, and processes and always acting in a safe manner
Read work order and ensures all required equipment is available and operational prior to starting jobs
Inspects equipment and general work area prior to starting any job
Correct deficiencies that may cause accidents, injuries, lost productivity or harm to equipment or that are inconsistent with client's requirements
Communicate Performs preventative and corrective maintenance on equipment when required
Completes all appropriate paperwork including service receipts, and submits to designated management
Train Technicians I and II in equipment operation and service line processes
Operate all necessary equipment in service line in accordance with operation training and safety procedures
Practice safety procedures in accordance with training and guidelines when working
Provide industrial services using appropriate techniques including handwork or manual work in accordance with established methods and applicable regulations
Manually cleans, installs, fits, repairs valves, caps, hoses, pumps, gaskets and all other external and internal equipment on projects
Understanding of equipment maintenance and ability to perform maintenance utilizing supplied breathing air and applicable personal protective equipment
Maintain good housekeeping and cleanliness in the cleaning areas
Check equipment at the start of each shift
Lead safety meeting and ensure HPC safety policies are followed
Meet progress deadlines and efficiently utilizes resources
Instruct, provide feedback and direct and assist crew in performance of job duties to complete work in accordance with client requirements and Company policies, practices and procedures
Enforce Company employee policies and may remove employee from job when required
Follow all local, state (provincial) and federal compliance regulations and rules
Safely operate vehicles in accordance with U.S. DOT, local, state (provincial) and federal requirements
Safely observe all corporate operating guidelines and procedures
Observe all company environmental health and safety operating guidelines
Performs other duties as assigned
By position, ability to be on call for emergency response on rotating basis every other week
By position, site-remediation, equipment decontamination, and the handling of hazardous materials
Donor Recovery Supervisor Phoenix Donor Services, a subsidiary of Surgenex
Service Supervisor Job In Cleveland, OH
**Donor Recovery Supervisor** Nov 26, 2024 The Donor Recovery Supervisor supports Phoenix Donor Services (PDS) by developing, implementing, and managing the Placenta Recovery Program. The Donor Recovery Supervisor will guide and assist team members with the acquisition of donor birth tissue in compliance with Phoenix Donor Services, FDA, and AATB policies, procedures, regulations, and standards. This position is responsible for ensuring an efficient and accurate flow of data, product, and supplies between recovery and quality departments.This position is responsible for training, guiding, motivating and supporting the PDS Acquisition Team - Donor Recovery Specialists. The Donor Recovery Supervisor will monitor and evaluate staff performance to ensure professional development and that expectations are being met. This position is responsible for fostering and maintaining a positive and professional relationships with donors, hospitals, physicians, and staff.
**ESSENTIAL DUTIES AND RESPONSIBILITIES:**
* Maintains the highest standards of professional conduct and interpersonal relationship development, promoting a positive and collaborative work environment.
* Oversee the identification, evaluation, and acquisition of placental tissue donors within the hospital. This includes assessing medical suitability and obtaining consent from birth mothers.
* Communicate job expectations and responsibilities, while supervising, disciplining, managing, and overseeing the PDS Acquisition Team.
* Encourage and motivate the PDS Acquisition Team to work and collaborate to meet goals, while fulfilling their job responsibilities and obligations.
* Plan and manage all staffing levels at recovery sites.
* Communicate clearly and concisely with PDS employees, stakeholders, and customers, both verbally and in writing.
* Collaborate with the Quality Department to ensure all Donor Recovery Specialists comply with PDS, FDA, and AATB policies, procedures, regulations, and standards while meeting established productivity targets.
* Establish and maintain quality and customer service standards, while ensuring PDS Acquisition team does the same.
* Work with PDS leadership to develop strategic plans for birth tissue recovery program, including setting goals, establishing protocols, and ensuring alignment with Surgenex's mission and objectives.
* Assist with developing and maintaining Key Performance Indicators (KPI) and metrics.
* Identify problem areas and work with PDS leadership to implement solutions to effectively resolve them.
* Evaluates PDS Acquisition Team performance to identify trends and recommend improvements.
* Works closely with hospital staff, including physicians, nurses, and administrators to facilitate the donation process. This involves educating hospital personnel on acquisition protocols, ensuring compliance with regulatory requirements, and promoting a culture of donation within the hospital.
* Maintain donor and company confidentiality at all times.
* Attend workshops and meetings to maintain current quality, regulatory, industry standards that are related to quality and birth tissue recovery operations.
* Perform other related duties as assigned.
**QUALIFICATIONS:**
**Education:** Bachelor's degree or equivalent work experience is required. Degree in science related field (Biology, Chemistry, Nursing) preferred.
**Experience:** A minimum of 3-5 years related experience in organ procurement, tissue banking, blood banking, or birth tissue donation (preferred) and in supervision or management of others.
**Computer Skills:** Proficient with Microsoft office suite and use of Mac computers (preferred).
**Certificates & Licenses:** AATB CTBS certification.
**Other Requirements:** Knowledge of AATB, FDA, and other State/Federal regulations. Knowledge of aseptic technique.
**WORK ENVIRONMENT:**
* Follow appropriate dress code (PDS scrubs) and adhere to the hospital credentialing which requires up-to-date vaccinations.
* Travel 30% of working hours.
Supervisor Pathology - Mortality Service
Service Supervisor Job In Cleveland, OH
**Cleveland, OH** **Supervisor Pathology - Mortality Service** **Biweekly Hours:** **80.00** **Shift:** **8a-5p; M-F with wknds and additional hrs as needed** **The MetroHealth System is redefining health care by going beyond medical treatment to improve the foundations of community health and well-being: affordable housing, a cleaner environment, economic opportunity and access to fresh food, convenient transportation, legal help and other services. The system strives to become as good at preventing disease as it is at treating it. Founded in 1837, Cuyahoga County's safety-net health system operates four hospitals, four emergency departments and more than 20 health centers.**
**Summary:**
**Ensures the efficient operation and effective supervision of the Mortality Service. Creates an optimal environment for all phases of the Mortality Service operation, including after death activities, autopsy performance, final disposition protocols and resource utilization. Provides training and orientation to mortality staff, students, residents, and other hospital departments as necessary. Upholds the mission, vision, values, and customer service standards of The MetroHealth System.**
Qualifications:
Required: Bachelor of Science Degree in related field, Mortuary Science Degree, OR any equivalent combination of education, training, and experience in addition to the experience stated below. Experience in Mortality Service. Excellent written, verbal, and interpersonal communication skills. Strong computer skills. Ability to interact effectively with a wide range of cultural, ethnic, racial, and socioeconomic backgrounds.
Preferred: Supervisory experience. Problem solving skills.
Physical Requirements: May sit, stand, stoop, bend, and ambulate intermittently during the day. May need to sit or stand for extended periods. See in the normal visual range with or without correction. Hear in the normal audio range with or without correction. May need to lift 30-50 pounds up to the shoulders, and 50 pounds above the shoulders with or without assistance, on occasion. Ability to push/pull up to 400 pounds on a mortuary cart throughout the hospital Ability to transfer up to 400 pounds from a morgue cart to an autopsy table with or without assistance Ability to wear Personal Protective Equipment (PPE) to prevent exposure to communicable diseases or body fluids. Ability to effectively communicate face-to-face, via phone, email, and other communications.
Inventory Account Management Supervisor
Service Supervisor Job In Cleveland, OH
Expand Show Other Jobs Job Saved Inventory Account Management Supervisor Cardinal Health Details **Posted:** 10-Dec-24 **Internal Number:** 20152486-1 ***What Account Management contributes to Cardinal Health*** Account Management is responsible for cultivating and maintaining on-going customer relationships with an assigned set of customers. Provides new and existing customers with the best possible service and recommendations in relation to billing inquiries, service requests, improvements to internal and external processes, and other areas of opportunity. Provides product service information to customers and identifies upselling opportunities to maintain and increase income streams from customer relationships.
***Job Summary***
***Responsibilities***
* Dedicated to large, multi-site customer. Territory includes but not limited to Ohio and Florida.
* Travel for customer projects 40% of the year (2 days a week) and may travel up to 75% of the time in support of customer requirements, new customer implementation, and general team management.
* Perform daily team management. This includes PTO and Sick coverage, training and development.
* Coordinate, transfer and rotation of shared inventory across customer sites.
* Provide monthly/quarterly/annual financial reporting.
* Conduct business dealings with customers in a way that creates a superior customer experience, starting with initial implementation as well as account management functions. Commitment to deadlines and outcomes is critical.
* Contact and converse with senior business executives, clinicians and inventory technicians.
* Develop strong business relationships, have a collaborative approach in a team environment, possess strong interpersonal and communicative skills and hold themselves accountable to the highest level of standards.
***Qualifications***
* Bachelor's degree or equivalent work experience preferred
* 2-4 years inventory experience preferred. Acute Hospital Supply Chain operations knowledge a plus
* Lean Six Sigma Certification or PMP Certification Preferred
* Strong leadership skills highly desired.
* Customer service and account management skills highly desired.
* Analytical and strategic thinking highly desired.
* Self-motivated with a solution-oriented approach preferred.
* Exceptional communication and presentation skills highly desired.
* Proficiency in Microsoft Office products (Excel and PowerPoint) highly desired.
* Customer/vendor credentialing is required (this may include vaccinations). More details will be provided if you are selected for an interview.
***What is expected of you and others at this level***
* Coordinates and supervises the daily activities of operations, or business support staff
* Administers and executes policies and procedures
* Ensures employees operate within guidelines
* Decisions have a direct impact on work unit operations and customers
* Frequently interacts with subordinates, customers and peer groups at various management levels
* Interactions normally involve information exchange and basic problem resolution
**Anticipated salary range:** $$66,500 - $99,645
**Bonus eligible:** No
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
* Medical, dental and vision coverage
* Paid time off plan
* Health savings account (HSA)
* 401k savings plan
* Access to wages before pay day with my FlexPay
* Flexible spending accounts (FSAs)
* Short- and long-term disability coverage
* Work-Life resources
* Paid parental leave
* Healthy lifestyle programs
**Application window anticipated to close:** 01/06/2025 *if interested in opportunity, please submit application as soon as possible.
*Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.*
*Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.*
About Cardinal Health Headquartered in Dublin, Ohio, Cardinal Health, Inc. (NYSE: CAH) is a distributor of pharmaceuticals, a global manufacturer and distributor of medical and laboratory products, and a provider of performance and data solutions for healthcare facilities.We are a crucial link between the clinical and operational sides of healthcare, delivering end-to-end solutions and data-driving insights that advance healthcare and improve lives every day. With deep partnerships, diverse perspectives and innovative digital solutions, we build connections across the continuum of care. With more than 50 years of experience, we seize the opportunity to address healthcare's most complicated challenges - now, and in the future.As a global, growing company, we're able to offer rewarding careers that let you make a positive impact on our customers and communities. *****************************************************************************
Sr Field Service Supervisor
Service Supervisor Job 10 miles from Cleveland
As a Senior Field Service Supervisor here at Honeywell, you will play a critical role in guiding and managing a team of field service technicians to ensure the successful installation, maintenance, and repair of our Building Automation products and systems. You will report directly to our Field Service Manager, and you'll work out of a Honeywell location in the Central Midwest with occasional travel. In this role, you will impact the efficiency and effectiveness of our field service operations, ensuring customer satisfaction and driving business growth.
KEY RESPONSIBILITIES
+ Guide and manage a team of field technicians, providing guidance, facilitation, and training
+ Resource allocation and labor loading and proactive planning to ensure an adequate number of resources to meet the customer schedule
+ Oversee the scheduling and dispatching of technicians to customer sites
+ Ensure timely and accurate installation, maintenance, and repair of Building Automation products and systems
+ Monitor and analyze field service metrics to identify areas for improvement and implement corrective actions
+ Work with cross-functional teams to resolve customer issues and provide technical facilitation
+ Maintain strong relationships with customers, addressing their needs and ensuring satisfaction
+ Stay updated with industry trends and advancements in field service technologies
BENEFITS OF WORKING FOR HONEYWELL
In addition to a performance-driven salary, cutting-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer-subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays. For more information click here. The application period for the job is estimated to be 40 days from the job posting date; however, this may be shortened or extended depending on business needs and the availability of qualified candidates.
YOU MUST HAVE
+ Minimum of 3 years of experience managing a field service/technician team
+ Strong guiding and supervisory skills
+ Excellent problem-solving and decision-making abilities
+ Strong customer focus and ability to build and maintain relationships
+ Ability to travel to customer sites as required and valid driver's license
WE VALUE
+ Associate's or Bachelor's degree in a technical field
+ Experience in the HVAC or building automation industry
+ Knowledge of Honeywell products and systems
+ Certifications in relevant technical areas
ABOUT HONEYWELL
Honeywell International Inc. (Nasdaq: HON) invents and commercializes technologies that address some of the world's most critical demands around energy, safety, security, air travel, productivity, and global urbanization. We are a leading software-industrial company dedicated to introducing state-of-the-art technology solutions to improve efficiency, productivity, sustainability, and safety in high-growth businesses in broad-based, attractive industrial end markets. Our products and solutions enable a safer, more comfortable, and more productive world, enhancing the quality of life of people around the globe. Learn more about Honeywell click here.
Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.
Security Field Service Supervisor
Service Supervisor Job 11 miles from Cleveland
Job Title: Field Service Supervisor Environment: Mobile Patrol Pay Rate: $21.00 per hour + $100 Monthly Auto Allowance Included Benefits/Perks: Medical, Dental, Vision, 401k GardaWorld is the world's largest privately owned security services company, dedicated to protecting our clients' staff and assets globally. We offer diverse work assignments across multiple industries, flexible schedules, and ample career advancement opportunities. We are proud to be an equal-opportunity employer that values diversity.
Are you a dedicated security professional looking to take your career to the next level? GardaWorld Security is seeking a dynamic Field Supervisor to join our team. We are a performance-driven company that values our conservative business culture and commitment to excellence.
Role Overview: As a Field Supervisor, you will play a crucial role in our operations. Your responsibilities will include:
Conducting inspections and training sessions
Scheduling and delivering supplies to accounts
Occasionally filling in for shifts
Providing drive-by patrol services
You will collaborate with branch leadership to develop and manage schedules, fill open shifts, and oversee Special Response Officers. This role is 100% tactical and operational, and you will be expected to foster a culture of employee engagement and lead by example.
Performance Metrics: To succeed in this role, you will need to:
Ensure 100% of shifts are covered by qualified personnel
Conduct personnel inspections and training
Recruit personnel to maintain full staffing levels
Personally recruit at least one new supervisor annually
Develop at least one Special Response Officer for promotion annually
Become proficient in all company software systems (on-boarding, scheduling, financial)
Achieve 100% compliance with GardaWorld Mandatory Requirements
Embody and promote GardaWorld Values
Personal Characteristics: We are looking for individuals who exemplify our company-wide culture:
High Integrity: Character beyond reproach
Servant Leader: Willing to do what you ask of others
Hands-On Leader: Actively involved in operations
Financially Prudent: Wise with resources
Detail-Oriented: Meticulous and thorough
Thick-Skinned: Resilient and adaptable
Fun: Enjoys the work and fosters a positive environment
If you are ready to make a significant impact and grow with a leading security company, apply now to become a Field Supervisor at GardaWorld Security!
It is the policy of GardaWorld Security Services to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, veteran status, or disability in accordance with applicable federal laws. In addition, GardaWorld Security Services complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment including, but not limited to hiring, placement, assignment, promotion, termination, layoffs, recalls, transfers, leaves of absence, compensation, and training. It is also the policy of GardaWorld Security Services not to honor requests that employees be assigned on the basis of sex or any other classification protected by law, unless such request is based on a bona fide occupational qualification for that assignment.
Qualifications
Education
Supervisor, Claims Services
Service Supervisor Job 5 miles from Cleveland
Supervisor, Claims Services - (2500018) Description The Supervisor, Claims Services position is an on-site position located at our Brooklyn, OH Medical Mutual office. Founded in 1934, Medical Mutual is the oldest and one of the largest health insurance companies based in Ohio. We provide peace of mind to more than 1.6 million Ohioans through our high-quality health, life, disability, dental, vision and indemnity plans. We offer fully insured and self-funded group coverage, including stop loss, as well as Medicare Advantage, Medicare Supplement and individual plans.
Medical Mutual' s status as a mutual company means we are owned by our policyholders, not stockholders, so we don't answer to Wall Street analysts or pay dividends to investors. Instead, we focus on developing products and services that allow us to better serve our customers and the communities around us and help our members achieve their best possible health and quality of life.
Supervises daily operations and staff of claims processing and/or claims support area. Provides staff with the tools and training needed to ensure goals are met.
Responsibilities
· Monitors team performance, attendance, and scheduling.
· Trains and coaches staff and develops action plans to ensure staff success.
· Controls and monitors inventory.
· Leads or participates in departmental or divisional projects.
· Acts as primary contact with vendors as applicable.
· Performs other duties as assigned. Qualifications Qualifications
Education and Experience:
· Bachelor's degree in business or health care administration or related field or equivalent combination of education/training and experience.
· 7 years progressive experience in health insurance claims operations, preferably in a leadership capacity.
Technical Skills and Knowledge:
· Strong knowledge of health insurance claims processing policies and procedures, benefit regulations and accounting procedures.
· Intermediate to advanced Microsoft Office and claims processing and document imaging systems skills.
· Solid project management skills to meet departmental and Company requirements.
Medical Mutual is looking to grow our team! We truly value and respect the talents and abilities of all of our employees. That's why we offer an exceptional package that includes:
A Great Place to Work:
We will provide the equipment you need for this role, including a laptop, monitors, keyboard, mouse and headset.
Whether you are working remote or in the office, employees have access to on-site fitness centers at many locations, or a gym membership reimbursement when there is no Medical Mutual facility available. Enjoy the use of weights, cardio machines, locker rooms, classes and more.
On-site cafeteria, serving hot breakfast and lunch, at the Brooklyn, OH headquarters.
Discounts at many places in and around town, just for being a Medical Mutual team member.
The opportunity to earn cash rewards for shopping with our customers.
Business casual attire, including jeans.
Excellent Benefits and Compensation:
Employee bonus program.
401(k) with company match up to 4% and an additional company contribution.
Health Savings Account with a company matching contribution.
Excellent medical, dental, vision, life and disability insurance - insurance is what we do best, and we make affordable coverage for our team a priority.
Access to an Employee Assistance Program, which includes professional counseling, personal and professional coaching, self-help resources and assistance with work/life benefits.
Company holidays and up to 16 PTO days during the first year of employment with options to carry over unused PTO time.
After 120 days of service, parental leave for eligible employees who become parents through maternity, paternity or adoption.
An Investment in You:
Career development programs and classes.
Mentoring and coaching to help you advance in your career.
Tuition reimbursement up to $5,250 per year, the IRS maximum.
Diverse, inclusive and welcoming culture with Business Resource Groups.
About Medical Mutual:
Medical Mutual's status as a mutual company means we are owned by our policyholders, not stockholders, so we don't answer to Wall Street analysts or pay dividends to investors. Instead, we focus on developing products and services that allow us to better serve our customers and the communities around us.
There's a good chance you already know many of our Medical Mutual customers. As the official insurer of everything you love, we are trusted by businesses and nonprofit organizations throughout Ohio to provide high-quality health, life, disability, dental, vision and indemnity plans. We offer fully insured and self-funded group coverage, including stop loss, as well as Medicare Advantage, Medicare Supplement and individual plans. Our plans provide peace of mind to more than 1.2 million Ohioans.
We're not just one of the largest health insurance companies based in Ohio, we're also the longest running. Founded in 1934, we're proud of our rich history with the communities where we live and work.
At Medical Mutual and its family of companies we celebrate differences and are mutually invested in our employees and our community. We are proud to be an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, veteran status, or disability status.
We maintain a drug-free workplace and perform pre-employment substance abuse and nicotine testing. Primary Location: US-OH-BrooklynWork Locations: Brooklyn 100 American Road Brooklyn 44144Job: 6 - SupervisorOrganization: Statewide OperationsSchedule: RegularShift: StandardEmployee Status: SupervisorJob Type: Full-time Job Level: Day JobJob Posting: Jan 8, 2025, 10:10:49 PM
Supervisor, Claims Services
Service Supervisor Job 5 miles from Cleveland
Qualifications
Education and Experience\:
· Bachelor's degree in business or health care administration or related field or equivalent combination of education/training and experience.
· 7 years progressive experience in health insurance claims operations, preferably in a leadership capacity.
Technical Skills and Knowledge\:
· Strong knowledge of health insurance claims processing policies and procedures, benefit regulations and accounting procedures.
· Intermediate to advanced Microsoft Office and claims processing and document imaging systems skills.
· Solid project management skills to meet departmental and Company requirements.
Medical Mutual is looking to grow our team! We truly value and respect the talents and abilities of all of our employees. That's why we offer an exceptional package that includes:
A Great Place to Work:
We will provide the equipment you need for this role, including a laptop, monitors, keyboard, mouse and headset.
Whether you are working remote or in the office, employees have access to on-site fitness centers at many locations, or a gym membership reimbursement when there is no Medical Mutual facility available. Enjoy the use of weights, cardio machines, locker rooms, classes and more.
On-site cafeteria, serving hot breakfast and lunch, at the Brooklyn, OH headquarters.
Discounts at many places in and around town, just for being a Medical Mutual team member.
The opportunity to earn cash rewards for shopping with our customers.
Business casual attire, including jeans.
Excellent Benefits and Compensation:
Employee bonus program.
401(k) with company match up to 4% and an additional company contribution.
Health Savings Account with a company matching contribution.
Excellent medical, dental, vision, life and disability insurance - insurance is what we do best, and we make affordable coverage for our team a priority.
Access to an Employee Assistance Program, which includes professional counseling, personal and professional coaching, self-help resources and assistance with work/life benefits.
Company holidays and up to 16 PTO days during the first year of employment with options to carry over unused PTO time.
After 120 days of service, parental leave for eligible employees who become parents through maternity, paternity or adoption.
An Investment in You:
Career development programs and classes.
Mentoring and coaching to help you advance in your career.
Tuition reimbursement up to $5,250 per year, the IRS maximum.
Diverse, inclusive and welcoming culture with Business Resource Groups.
About Medical Mutual:
Medical Mutual's status as a mutual company means we are owned by our policyholders, not stockholders, so we don't answer to Wall Street analysts or pay dividends to investors. Instead, we focus on developing products and services that allow us to better serve our customers and the communities around us.
There's a good chance you already know many of our Medical Mutual customers. As the official insurer of everything you love, we are trusted by businesses and nonprofit organizations throughout Ohio to provide high-quality health, life, disability, dental, vision and indemnity plans. We offer fully insured and self-funded group coverage, including stop loss, as well as Medicare Advantage, Medicare Supplement and individual plans. Our plans provide peace of mind to more than 1.2 million Ohioans.
We're not just one of the largest health insurance companies based in Ohio, we're also the longest running. Founded in 1934, we're proud of our rich history with the communities where we live and work.
At Medical Mutual and its family of companies we celebrate differences and are mutually invested in our employees and our community. We are proud to be an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, veteran status, or disability status.
We maintain a drug-free workplace and perform pre-employment substance abuse and nicotine testing.
The Supervisor, Claims Services position is an on-site position located at our Brooklyn, OH Medical Mutual office.
Founded in 1934, Medical Mutual is the oldest and one of the largest health insurance companies based in Ohio. We provide peace of mind to more than 1.6 million Ohioans through our high-quality health, life, disability, dental, vision and indemnity plans. We offer fully insured and self-funded group coverage, including stop loss, as well as Medicare Advantage, Medicare Supplement and individual plans.
Medical Mutual' s status as a mutual company means we are owned by our policyholders, not stockholders, so we don't answer to Wall Street analysts or pay dividends to investors. Instead, we focus on developing products and services that allow us to better serve our customers and the communities around us and help our members achieve their best possible health and quality of life.
Supervises daily operations and staff of claims processing and/or claims support area. Provides staff with the tools and training needed to ensure goals are met.
Responsibilities
· Monitors team performance, attendance, and scheduling.
· Trains and coaches staff and develops action plans to ensure staff success.
· Controls and monitors inventory.
· Leads or participates in departmental or divisional projects.
· Acts as primary contact with vendors as applicable.
· Performs other duties as assigned.
Inventory Account Management Supervisor
Service Supervisor Job In Cleveland, OH
Inventory Account Management Supervisor page is loaded **Inventory Account Management Supervisor** **Inventory Account Management Supervisor** locations OH-Cleveland ClinicOH-Cleveland time type Full time posted on Posted 9 Days Ago job requisition id20152486 ***What Account Management contributes to Cardinal Health***
Account Management is responsible for cultivating and maintaining on-going customer relationships with an assigned set of customers. Provides new and existing customers with the best possible service and recommendations in relation to billing inquiries, service requests, improvements to internal and external processes, and other areas of opportunity. Provides product service information to customers and identifies upselling opportunities to maintain and increase income streams from customer relationships.
***Job Summary***
The Inventory Account Management Supervisor is considered the Workforce Enhancement Supervisor (WES) within the Project management team for Cardinal Health WaveMark™ Solutions product. This supervisor role will be responsible for a field-based team who is contracted to manage customer-owned inventory or perform other outsourced supply chain services. The Supervisor may also provide oversight for and perform tasks associated with improving customer's inventory management practices by utilizing knowledge of hospital supply chain and inventory best practices. The Supervisor is expected to conduct business dealings with customers in a way that creates a superior customer experience, starting with initial implementation as well as account management functions.
***Responsibilities***
* Dedicated to large, multi-site customer. Territory includes but not limited to Ohio and Florida.
* Travel for customer projects 40% of the year (2 days a week) and may travel up to 75% of the time in support of customer requirements, new customer implementation, and general team management.
* Perform daily team management. This includes PTO and Sick coverage, training and development.
* Coordinate, transfer and rotation of shared inventory across customer sites.
* Provide monthly/quarterly/annual financial reporting.
* Provide oversight for and perform tasks associated with improving customer's inventory management practices.
* Conduct business dealings with customers in a way that creates a superior customer experience, starting with initial implementation as well as account management functions. Commitment to deadlines and outcomes is critical.
* Contact and converse with senior business executives, clinicians and inventory technicians.
* Develop strong business relationships, have a collaborative approach in a team environment, possess strong interpersonal and communicative skills and hold themselves accountable to the highest level of standards.
***Qualifications***
* Bachelor's degree or equivalent work experience preferred
* 2-4 years inventory experience preferred. Acute Hospital Supply Chain operations knowledge a plus
* Lean Six Sigma Certification or PMP Certification Preferred
* Strong leadership skills highly desired.
* Customer service and account management skills highly desired.
* Analytical and strategic thinking highly desired.
* Self-motivated with a solution-oriented approach preferred.
* Exceptional communication and presentation skills highly desired.
* Proficiency in Microsoft Office products (Excel and PowerPoint) highly desired.
* Ability to travel about 60% of time domestically.
* Customer/vendor credentialing is required (this may include vaccinations). More details will be provided if you are selected for an interview.
***What is expected of you and others at this level***
* Coordinates and supervises the daily activities of operations, or business support staff
* Administers and executes policies and procedures
* Ensures employees operate within guidelines
* Decisions have a direct impact on work unit operations and customers
* Frequently interacts with subordinates, customers and peer groups at various management levels
* Interactions normally involve information exchange and basic problem resolution
**Anticipated salary range:** $$66,500 - $99,645
**Bonus eligible:** No
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
* Medical, dental and vision coverage
* Paid time off plan
* Health savings account (HSA)
* 401k savings plan
* Access to wages before pay day with my FlexPay
* Flexible spending accounts (FSAs)
* Short- and long-term disability coverage
* Work-Life resources
* Paid parental leave
* Healthy lifestyle programs
**Application window anticipated to close:** 01/06/2025 *if interested in opportunity, please submit application as soon as possible.
The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
*Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.*
*Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.*
*To read and review this privacy notice click*
Headquartered in Dublin, Ohio, Cardinal Health, Inc. (NYSE: CAH) is a distributor of pharmaceuticals, a global manufacturer and distributor of medical and laboratory products, and a provider of performance and data solutions for healthcare facilities.
We are a crucial link between the clinical and operational sides of healthcare, delivering end‑to‑end solutions and data‑driving insights that advance healthcare and improve lives every day. With deep partnerships, diverse perspectives and innovative digital solutions, we build connections across the continuum of care.
With more than 50 years of experience, we seize the opportunity to address healthcare's most complicated challenges - now, and in the future.
Supervisor - Call Center
Service Supervisor Job In Cleveland, OH
Description & Requirements Maximus is looking to fill a Limited Service Supervisor position. This position supports our CDC INFO program. The supervisor role specializes in supervising and evaluating customer service teams to ensure adherence to quality standards. It includes providing coaching and development opportunities, managing confidential information, and driving operational efficiency in fast-paced, deadline-oriented environments.
This is a Remote Limited Services position expected to last no more than 3-6 months. Must be available to work weekends and holidays as needed. The hours of operation are Monday - Friday 8:00 AM - 8:00 PM EST
Essential Duties and Responsibilities:
- Supervise the work of call center staff to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems as needed
- Interview and recommend hiring and promotion of contact center staff, through partnering with Talent Acquisition and Human Resources
- Develop work schedules and assign duties to direct report personnel to ensure efficiency
- Evaluate employees' job performance and recommend appropriate personnel action, including disciplinary action, performance improvement plans, and termination through partnering with Human Resources
- Discuss job performance concerns with employees to identify causes and issues and work closely with Human Resources on resolving problems
- Ensure compliance with company Wage & Hour policy, including ensuring non-exempt employees get their rest & meal breaks
- Provide support and identify training needs and development opportunities, through weekly coaching sessions with direct reports
- Perform operational tasks to assure project and program service level requirements and goals are met, including analyzing direct reports' quality performance and trending call types, and providing coaching on a regular basis
- Participate in meetings and recommend changes to policies and procedures
- Assume leadership responsibility for departmental tasks and call center activities as required
- Support and enforce call center expectations
- Oversee the work of subordinates to facilitate productivity or to overcome difficult aspects of work.
- Assist direct reports with escalated issues or cases as needed- Perform other duties as assigned by leadership
- Maintain a high level of confidentiality while performing all work tasks
- Perform other duties as assigned by leadership.
Essential Duties and Responsibilities:
- Supervise the work of customer service representatives to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems as needed
- Interview and recommend hiring and promotion of contact center staff, through partnering with Human Resources
- Develop work schedules and assign duties to direct report personnel to ensure efficiency
- Evaluate employees' job performance and recommend appropriate personnel action, including disciplinary action, performance improvement plans, and termination through partnering with Human Resources
- Discuss job performance concerns with employees to identify causes and issues and work closely with the Human Resources on resolving problems
- Ensure compliance with company Wage & Hour policy, including ensuring non-exempt employees get the rest & meal breaks
- Provide support and identify training needs and development opportunities, through weekly coaching sessions with direct reports
- Perform operational tasks to assure project and program service level requirements and goals are met, including analyzing direct reports' quality performance and trending call types, and providing coaching on a regular basis
- Participate in meetings and recommend changes to policies and procedures
- Assume leadership responsibility for departmental tasks and contact center activities as required
- Support and enforce contact center expectations
- Participate in the work of subordinates to facilitate productivity or to overcome difficult aspects of work
- Assist direct reports with escalated issues or cases as needed
- Perform other duties as assigned by leadership.
Minimum Requirements:
- Bachelor's degree in relevant field of study and 3+ years of relevant professional experience required, or equivalent combination of education and experience.
- Ability to manage a high level of confidentiality
- Proficient in Microsoft office suite
- Excellent organizational, written, and verbal communication skills
- Ability to perform comfortably in a fast-paced, deadline-oriented work environment
- Ability to work as a team member, as well as independently
- Must be able to remain in a stationary position for an extended period of time
This position you will need to use your own device personal computer or laptop for training period (Tablets, iPads, and Chromebooks are not permitted.) Once training is complete, the program will provide you equipment to use.
Home Office Requirements:
- Hardwired internet (ethernet) connection.
- Internet download speed of 25mbps single upload or higher required (you can test this by going to ******************
- Private work area and adequate power source.
- Video calls may be requested on occasion. Proper background and attire is required.
Minimum Requirements
- Bachelor's degree in related field.
- 3-5 years of relevant professional experience required.
- Equivalent combination of education and experience considered in lieu of degree, or demonstrated ability to perform the role successfully.
EEO Statement
Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential, and bring a resiliency and dependability that greatly enhances our workforce. We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country. We're proud of our connections to organizations dedicated to serving veterans and their families. If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you. A committed and diverse workforce is our most important resource. Maximus is an Affirmative Action/Equal Opportunity Employer. Maximus provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Minimum Salary
$
44,000.00
Maximum Salary
$
51,000.00
Supervisor, Ramp and Customer Services
Service Supervisor Job In Cleveland, OH
Who we are:
Would you like to work for a stable, secure, and fast-growing airline where you will be stimulated, challenged, and have the opportunity to develop your career? If so, read on! Come and work with the best of the best at Envoy Air where you will join a team committed to providing outstanding service.
We offer:
Amazing employee flight privileges within the American Airlines global network
Training and development programs to take your career to the next level
Comprehensive health and life benefits (subject to location)
Responsibilities
How will you make an impact?
Responsibilities
The Supervisor - Airport Services coordinates the day-to-day station operations by leading and organizing the activities of Agents/Clerks to ensure a safe working environment and on-time dependability.
Supports the Manager in meeting operational performance targets and monitoring the station operation budget
Confers and cooperates with the Manager in formulating administrative/operational policies and procedures to be implemented
Reviews and standardizes procedures to improve efficiency within the operation
Maintains overall station compliance as well as compliance of personnel with administrative policies, procedures, safety rules and any Company or government regulations
Investigates and resolves customer service issues as well as operation issues
Participates on operational conference calls, station audits and prepares various reports
Coordinates activities with local airport management, community, regulatory agencies, and other stations or headquarters staff
Maintains records such as time and attendance, personnel files and performance
Will provide guidance to the team on performance issues as well as coach and counsel employees.
As necessary, the Supervisor will work in the operation during peak or irregular periods
Qualifications
Who are we looking for?
Requirements:
Must be able to perform all duties under sometimes stressful conditions beyond the employee's control while attempting to influence a favorable impression of American Eagle, and American Airlines
Must be able to work with minimal supervision, report to work regularly and on-time, and be self-motivated. In this role, strong organizational, decision-making and interpersonal skills are necessary. Ability to adapt to the changing needs of the business is critical
Minimum Age: 18
High school diploma or GED equivalent
College coursework or college degree desirable
Valid state driver's license
Previous work experience in an airline or airport capacity such as all operational phases of an airline, ground handling or airport management
Proven leadership and analytical skills
Ability to effectively and efficiently manage multiple and often competing priorities
Demonstrated ability to communicate verbally and in writing
Willing and able to work non-standard work schedules when necessary due to changing or unplanned operational needs
Possess the legal right to work in the United States
Must be able to read, write, fluently speak and understand the English language
Previous working experience in a team lead, supervisory or managerial role preferred
Minimum one year customer service experience preferred
Please note: The description is intended to provide a brief overview of the position. It's not intended to be an exhaustive list of all responsibilities, duties, expectations, and skills required of those in this position. Duties and expectations may be subject to change at any time.
#envoy Oversight
Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled.
Envoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights. The company was founded in 1998 as American Eagle Airlines, Inc., following the merger of several smaller regional carriers to create one of the largest regional airlines in the world. Envoy is headquartered in Irving, Texas, with hubs in Dallas/Fort Worth, Chicago and Miami, with a large ground handling operation in Los Angeles. Connect with Envoy on Twitter @EnvoyAirCareers, on Instagram @EnvoyAirCareers, and on Facebook at Facebook.com/envoyaircareers and Facebook.com/EnvoyPilotRecruitment.
Supervisor Dining Service - Metroeats
Service Supervisor Job In Cleveland, OH
**Cleveland, OH** **Shift:** **6a-230p; prn closing coverage 1030a-7p** **The MetroHealth System is redefining health care by going beyond medical treatment to improve the foundations of community health and well-being: affordable housing, a cleaner environment, economic opportunity and access to fresh food, convenient transportation, legal help and other services. The system strives to become as good at preventing disease as it is at treating it. Founded in 1837, Cuyahoga County's safety-net health system operates four hospitals, four emergency departments and more than 20 health centers.**
**Summary:**
**Supervises the effective and efficient operation of assigned area(s). Monitors staff and department compliance with all safety, sanitation, and quality control requirements. Supervises assigned employees. Upholds the mission, vision, values, and customer service standards of The MetroHealth System.**
Qualifications:
Required: HS Diploma or passage of a high school equivalency exam. One year of experience in food service or a related field. Meets one of the following: • Possess a current ServSafe Food Protection Manager Certification. • Possess a current comparable Level 2 food protection course certification as specified in rule 3701-21-25 of the Ohio Administrative Code. • Obtains a Level 2 food protection course certification within 90 days of hire. Basic computer skills, including Microsoft Office Word. Ability to interact effectively with a wide range of cultural, ethnic, racial, and socioeconomic backgrounds.
Preferred: Previous experience supervising in healthcare food service in a large facility. Experience with therapeutic diets. Experience with collective bargaining. Prior experience with and/or the ability to quickly learn Kronos.
Physical Requirements: May sit, stand, stoop, bend, and ambulate intermittently during the day. May need to sit for extended periods. See in the normal visual range with or without correction. Hear in the normal audio range with or without correction. Finger dexterity to operate office equipment required. Ability to communicate in face-to-face, phone, email, and other communications. Ability to see computer monitor and departmental documents. Ability to climb intermittently during the day. Ability to push/pull/lift 100-300 pounds. Requires some exposure to chemicals and cleaning products. Requires exposure to warm and cold temperatures.